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E-Band Communications Corp.   Gigabit Wireless Ethernet Link Equipment Installation Manual P/N 980-0101-001 rev0E September 15, 2009 Copyright Notice and Disclaimer ©2009, E-Band Communications Corporation. All Rights Reserved. No portion of this publication may be reproduced, copied, or distributed without the written consent of E-Band Communications Corporation (EBand). E-Band reserves the right to update or change the material of this publication at any time without notice. E-Band has made every effort to ensure that the information and the instructions contained in the publication are adequate and is not responsible for any errors or omissions due to typing, printing, or editing of this document. Purchasers of E-Band products should make their own evaluation to determine the suitability of each such product for their specific application. E-Band obligations regarding the use or application of its products shall be limited to those commitments to the purchaser set forth in its Standard Terms and Conditions of Sale for a delivered product. This publication has been prepared for professional and properly trained personnel, and the customer assumes full responsibility when using the information herein. The software provided hardware and described in this guide is furnished under and is subject to a license and nondisclosure agreement. The E-Link 1000 logo on the cover of this document is trademarked to E-Band Communications Corp., and other specific product names mentioned herein are trademarks of their respective companies. E-Band Communications Corp. 11095 Scripps Ranch Ct., Suite A San Diego, CA 92131 Tel: +1-858-408-0660 Fax: +1-858-408-0065 e-mail: [email protected] www.e-band.com 2 of 60 Table of Contents 1  2  3  4  5  6  7  8  9  General Information ................................................................................ 5  1.1  1.2  1.3  1.4  1.5  Introduction ...................................................................... 5  Product Compatibility ......................................................... 5  Safety .............................................................................. 6  Input Power Requirements .................................................. 8  Regulatory Information ....................................................... 8  Warranty ................................................................................................. 9  Product Description ............................................................................... 10  3.1  E-Link Radio Family .......................................................... 10  Product Overview .................................................................................. 11  4.1  Typical Applications .......................................................... 11  4.2  Customers ...................................................................... 11  Site Planning ......................................................................................... 13  5.1  Line-of-Sight (LOS) .......................................................... 13  5.2  Link Distance................................................................... 15  5.3  Site Survey ..................................................................... 21  Cabling to the Radio .............................................................................. 22  6.1  6.2  6.3  6.4  6.5  6.6  Alarm and Control Relay ................................................... 23  -48 VDC Power Input Interface .......................................... 24  Fiber Signal interface: ...................................................... 25  Copper Signal interfaces: .................................................. 25  Craft Interface Connection: ............................................... 26  Interfacing to the RSSI Port............................................... 26  7.1  7.2  7.3  7.4  7.5  7.6  Identify major antenna subassemblies. ............................... 29  Assembly of the antenna mount. ........................................ 30  Mounting. ....................................................................... 32  How to adjust Azimuth left and right. .................................. 35  How to adjust the Elevation up and down. ........................... 35  Radio Enclosure Mounting ................................................. 36  8.1  8.2  8.3  8.4  Visually align the radios. ................................................... 40  Rough link alignment. ....................................................... 41  Fine link alignment. .......................................................... 42  Possible Issues encountered while aligning the link. .............. 46  Antenna Installation .............................................................................. 28  Turn on and Link Alignment................................................................... 40  Site Survey ............................................................................................ 50  9.1  Planning ......................................................................... 50  9.2  Site Survey ..................................................................... 50  9.3  Site Preparation ............................................................... 51  10  Repair and Return Procedures RMA ....................................................... 53  10.1  10.2  Introduction to Standard Warranty Services ...................... 53  E-Band Service and Support ........................................... 54  11  Site Survey Checklist ............................................................................. 56  3 of 60 List of Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 1: E-Link Point to Point System ..................................................... 5  2: E-Link Applications ................................................................. 12  3: Fresnel Zone Clearance .......................................................... 14  4: Americas Rain Regions ........................................................... 18  5: Europe/Africa Rain Regions ..................................................... 19  6: Asia-Pacific Rain Regions ........................................................ 20  7: Optical and Electrical Connections ............................................ 22  8: Alarm and Control Relay Plug .................................................. 23  9: Alarm and Control Pinout Wiring side ........................................ 23  10: Power Input N type connector ................................................ 25  11: Fiber Duplex Amphenol Cable ................................................ 25  12: Antenna Subassemblies ........................................................ 29  13: Antenna Mounting Plate ........................................................ 30  14: Right Hand Offset ................................................................ 31  15: Left Hand Offset .................................................................. 31  16: Azimuth Adjustment Hardware ............................................... 31  17: Mounting Plate Attached to Pole ............................................. 32  18: Slip Plate Installation ............................................................ 33  19: Mount Antenna to Plate......................................................... 33  20: Hardware Elevation Detail ..................................................... 34  21: Complete Mount with wrench ................................................. 34  22: Elevation Adjustment............................................................ 34  23: Antenna Azimuth Adjustments ............................................... 35  24: Antenna Elevation Adjustments ............................................. 36  25: E-Link and Antenna .............................................................. 37  26: Assembled System ............................................................... 37  27: ODU Product Label ............................................................... 38  28: Antenna Pattern with Side Lobes ............................................ 43  29: Antenna Pattern with Side Lobes ............................................ 43  30: 1 ft Antenna Pattern with Side Lobes ...................................... 44  31: 2 ft Antenna Pattern with Side Lobes ...................................... 45  33: Antenna Correctly Aligned ..................................................... 46  34: Polarity Setting ................................................................... 47  35: Path Obstructions................................................................ 47  36: Verify Mounting Pole is Plumb ............................................... 48  37: Square Antenna Mount ........................................................ 49  38: Tape on Waveguide Opening ................................................ 49  4 of 60 1 General Information 1.1 Introduction This manual provides an overview and general introduction to E-Band’s E-Link millimeterwave radio technology and provides the necessary information to coordinate the tasks associated with the process of engineering, installing and commissioning an E-Band wireless communications system. E-Band’s E-Link product family provides network designers with a point-to-point broadband radio that delivers broadband wireless Ethernet IP-based services. Requiring no server room installation, the all-outdoor ready E-Link installs quickly and delivers the lowest cost per gigabit wireless solution in the industry. E-Link is the ideal choice wherever rapid deployment of Carrier-grade Ethernet service is required. The E-Link system consists of a radio unit and antenna Figure 1 illustrates the E-Link 1000 and E-Link 1000EXR systems. High Band Radio Low Band Radio (Vertical Polarization) LC Connectors LC Connectors -48v DC Power Supply -48v DC Power Supply GigE Switch or Router GigE Switch or Router Figure 1: E-Link Point to Point System 1.2 Product Compatibility While every effort has been made to verify operation of this product with many different communications products and networks, E-Band makes no claim of compatibility between its products and other vendors’ equipment. It is assumed that users have thoroughly evaluated this product’s performance in the communications environment in which it will be used. 5 of 60 1.3 Safety The following general safety precautions must be observed during all phases of operation and service of the products covered in this manual. Failure to comply with these precautions or with specific warnings elsewhere in this manual can void the user’s authority to operate the equipment. ƒ ƒ ƒ ƒ ƒ ƒ ƒ Do not stand directly in front of an energized antenna. Do not install or operate the equipment in the presence of or close to flammable fumes or gases. E-Band radios meet all applicable FCC safety requirements for general population exposure to radio frequency emissions; however, it is best to avoid prolonged, unnecessary exposure to the front of the radio while it is operating Please refer to Articles 810 and 830 of the National Electrical Code, ANSI/NFPA No. 70, for installations in the U.S.A for information regarding proper grounding and applicable lightning protection for DC cables. Outdoor equipment must be properly grounded to provide some protection against voltage surges and built-up static charges. In the event of a short circuit, grounding reduces the risk of electrical shock. Changes or modifications not expressly approved by E-Band can void the user’s authority to operate the equipment. For installations in all other countries, implement protection in accordance with the safety standards and regulatory requirements of the country where the equipment is to be installed. 1.3.1 Protection from Lightning Article 810 of the US National Electric Department of Energy Handbook 1996 specifies that radio and television lead-in cables must have adequate surge protection at or near the point of entry to the building. The code specifies that any shielded cable from an external antenna must have the shield directly connected to a 10 AWG wire that connects to the building ground electrode. 6 of 60 1.3.2 Protection from RF Emissions It is hazardous to look into or stand in front of an active antenna aperture. Do not stand in front of or look into an antenna without first ensuring the associated transmitter or transmitters are switched off. Do not look into the waveguide port of an ODU (if applicable) when the radio is active. 1.3.3 LASER SAFETY NOTICE This product complies with CFR 1040.10, 1040.11 and EN (IEC) 608251 regulations and safety standards. The product may include a Class 1 laser utilized as a fiber optic driver. Class 1 lasers do not emit radiation at known hazardous levels. However, it is recommended that maintenance or service personnel should never look at an open fiber end or connector that is carrying a live signal. During use, this optical fiber communications system is completely enclosed except if an accidental break occurs in the system cable, or if the patch cable becomes accidentally disconnected from the demarcation box. There are no controls or adjustments other than power ON/OFF that may be accessed by the user. ƒ ƒ ƒ Risk of Personal Injury from Fiber Optics DANGER: Invisible laser radiation. Avoid direct eye exposure to the end of a fiber, fiber cord, or fiber pigtail. The infrared light used in fiber optics systems is invisible, but can cause serious injury to the eye. WARNING: Never touch exposed fiber with any part of your body. Fiber fragments can enter the skin and are difficult to detect and remove. CAUTION: Use of controls or adjustments or performance of procedure other than those specified in this Manual may result in hazardous radiation exposure. 1.3.4 CONSTRUCTION SAFETY NOTICE Note that locality has its own codes of safety and construction. Equipment installations like this must comply with these codes. It is the installer/user’s responsibility to understand what codes apply and to ensure that the installation conforms to these codes. 7 of 60 1.4 Input Power Requirements Do not turn on power before reading E-Band’s product documentation. This device has a -48 VDC direct current input at less than 100VA. NOTE: The power requirements for the E-Link 1000 and E-Link 1000EXR are -48VDC at 1Amp. 1.5 Regulatory Information This device in accordance with FCC Part 15B and Part 2, complies with Part 15 Subpart J, Part 101 Subpart Q of the Federal Communication Commission rules. In the U. S. millimeter wave radio transmission equipment operating in the 71-76 and 81-86 GHz frequency ranges must be registered with the FCC as provided for in Part 101 of the FCC regulations. Proper operating licenses must be obtained to operate in the U.S.A., and most countries. Check with your country’s wireless regulatory body for licensing in your area. For additional information on licensing or regulatory information contact E-Band at [email protected]. 8 of 60 2 Warranty LIMITED WARRANTY E-Band Communications Inc. warrants to BUYER ONLY that the products will be substantially free from defects in material and workmanship for 12 months after date of shipment to Buyer. Products purchased from Seller which do not comply with the warranty and are returned to the Seller during such period will be repaired or replaced at Seller's option. Buyer may return the products, or components thereof, only with prior written authorization and assignment of a Return Material Authorization (RMA) number by Seller. Buyer will bear the cost of freight and insurance for return of goods to Seller; provided, however, that all products not eligible for repair, replacement or credit will be returned to Buyer, transportation collect. Buyer must return any such products in the original container, which shall conspicuously bear the RMA number Buyer obtains from Seller prior to return. SELLER MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCTS OR ANY SERVICES AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. The above warranty does not extend to any Product that is modified or altered, is not maintained to Seller's maintenance recommendations, is operated in a manner other than that specified by Seller, or is subject to abuse, misuse, accident, disaster, alterations, neglect or other improper treatment. Seller will make the final determination as to the existence of any cause of any alleged defect. Buyer's sole remedy with respect to any warranty or defect is as stated above. Seller neither assumes nor authorizes any other person to assume for Seller any other liability in connection with the sale of products under this contract. LIMITATION OF LIABILITY. NOTWITHSTANDING ANYTHING ELSE IN THIS AGREEMENT OR OTHERWISE, SELLER WILL NOT BE LIABLE UNDER ANY PROVISION OF THIS AGREEMENT OR UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (A) FOR ANY AMOUNTS IN EXCESS IN THE AGGREGATE OF THE AMOUNTS PAID TO SELLER HEREUNDER DURING THE TWELVE MONTH PERIOD PRIOR TO DATE THE CAUSE OF ACTION AROSE, OR (B) FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR (C) FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES. USA and Canada only Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 9 of 60 3 Product Description The E-Link 1000 product family is designed to provide the network operator the flexibility of providing first mile access, as well as backhaul, for gigabit Ethernet networks. ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ “Plug & Play” simple installation and alignment Outdoor only solution (no Indoor unit) Optical or Copper interface for Gigabit Ethernet tributary Local Craft Interface based on HTML Remote management using SNMP -48 VDC Input External Alarm/Control I/O Direct slip-fit Antenna Mount Low latency 3.1 E-Link Radio Family The E-Link millimeterwave radio is a point-to-point fixed wireless, ultra high capacity broadband access product operating in the upper millimeter wave spectrum from 71-76 GHz and 81-86 GHz. The E-Link carries Gigabit Ethernet payloads full duplex across several product models. In most locations, within the United States, the E-Link 1000 model will have 99.999% availability at roughly 1 mile. The E-Link product family deploys quickly and inexpensively. The E-Link 1000 product family consists of the following models: Model Data Rate E-Link 1000 1,250 Mbps E-Link 1000EXR 1,250 Mbps Application Gigabit Ethernet transport at 1,250 Mbps over-the-air Extended Range Gigabit Ethernet transport with an over-the-air composite data of 1,356 Mbps including an outof-band management channel. 10 of 60 4 Product Overview E- Link millimeter wave transmission systems provide a cost effective solutions for ultra-high capacity point-to-point wireless network connections. E-Link operates in the 71-76 and 81-86 GHz millimeterwave bands supporting a tributary data rate of 1,250 Mbps (i.e. line data rate of GigE) in full duplex mode. Like most high frequency radio transmission systems, millimeter wave systems require line-of-sight. In the United States and other countries the operational frequency band covers two band segments from 71-76 and 81-86 GHz. In order to operate in this band requires a license to operate from the Federal Communications Commission (FCC) or local regulatory body. Please consult the regulator in your area for operating requirements. 4.1 Typical Applications There are two major applications of E-Link technology (see Figure 2): 1. Last mile access, fiber extensions and Enterprise interconnect; ELink provides very flexible and low cost alternative to fiber optic networks for enterprises and businesses building Gigabit Ethernet IP networks for voice, data and multimedia communications. 2. Backhaul; E-Link provides solution for interconnection and backhaul of WiMAX/LTE, 4G/3G mobile cellular base stations and networks. 4.2 Customers E-Band’s multi-gigabit capacity products address the requirements of customers building cost-efficient wireless IP networks: • Telecommunication Service Providers (wired and wireless); • Internet and Cable Service Providers; • Enterprises, including TV studios, educational and health care institutions; • Government, including municipalities, military, public safety organizations. 11 of 60 Figure 2: E-Link Applications 12 of 60 5 Site Planning Before the start of an installation a site survey should be conducted of the proposed area of the deployment of the link. The survey personnel should be fully familiar with the details required to install the E-Link radio system. Section 9 and Section 10 contain site survey process and check list to aid in determining the applicability of E-Link for your site. E-Band can also help you with the feasibility and calculate the link availability in your area. Please contact your E-Band representative for link feasibility and availability support. 5.1 Line-of-Sight (LOS) The E-Link Wireless Gigabit Ethernet link requires line-of-sight (LOS) for proper operation. Binoculars and signaling mirrors or strobe lights can be used to assist in confirming LOS condition exists. Path planning should include research into future building plans that could block the LOS path, and other long-term incremental obstructions such as tree growth, and intermittent obstructions such as aircraft possibly flying through the path should be considered. Additionally, no obstacles should be situated in the vicinity of the signal propagation line (inside the first Fresnel region). Because the link distances are usually within 6 miles (10 km), obstructions in the path can easily be identified using binoculars. The characteristics of a radio signal cause it to occupy a broad crosssection of space, called the Fresnel Zone, between the antennas. Figure 3 shows the area occupied by the strongest radio signal, called the First Fresnel Zone, which surrounds the direct line between the antennas. Because of the shape of the First Fresnel Zone, what appears to be a clear line-of-sight path may not be line-of-sight. As long as 60 percent of the First Fresnel Zone is clear of obstructions, the link behaves essentially the same as a clear free-space path. The first Fresnel zone radius is the greatest at mid-path (r). 13 of 60 Figure 3: Fresnel Zone Clearance Minimum Fresnel zone clearance needed for various path lengths (d) in the 71-86 GHz band is shown in Table1. Table 1: Minimum Fresnel Zone Clearance Path Length Minimum Fresnel Clearance Path Length Minimum Fresnel Clearance 500 m 0.7 m 500 ft 1.3 ft 1000 m 1.0 m 1000 ft 1.8 ft 2000 m 1.4 m 3000 ft 3.1 ft 3000 m 1.7 m 1 mi 4.1 ft 4000 m 2.0 m 1.5 mi 5.0 ft 5000 m 2.2 m 3 mi 7.1 ft 10000 m 3.1 m 5 mi 9.2 ft 14 of 60 5.2 Link Distance Measurement of the link distance is important in estimating the link availability and calculating expected Receive Signal Level (RSL). This measurement can be performed using the Latitude and Longitude coordinate readings from a Global Positioning System (GPS) device, which is placed near the proposed locations of the antennas. The GPS readings are required to comply with the FCC registration process. The maximum usable link distance is controlled by the rain rate where the link will be located. Rain attenuation of millimeter wave signals has been the subject of numerous studies which has resulted in several mathematical models being developed to predict link availability. These models take into the account the attenuation and scattering of the millimeterwave signal during a rain event. The intensity of the rain event determines the maximum link distance based on specific link availability. The International Telecommunications Union has published charts dividing the world into various rain regions (see Figure 4, Figure 5, and Figure 6 for the charts of the world). These charts can be used as an aid in predicting availability performance of millimeterwave transmission systems. These regions are labeled by using an alpha notation with region A having the least and region P having the highest rain rate. Based on the rain region charts it is possible to calculate the link availability for an E-Link system in a specific rain region. The following chart estimates the link availability for given link availability and rain region within the United States. 15 of 60 Table 2: Typical Link Distances for E-Link 1000 Region Link Distance 1 ft Antenna Link Distance 2 ft Antenna 99.95% 99.995% 99.95% 99.995% A 4.3 mi / 7.0 km 2.3 mi / 3.7 km 7.5 mi / 12 km 3.7 mi / 6.0 km B 3.7 mi / 6.0 km 2.0 mi / 3.2 km 6.2 mi / 10 km 3.1 mi / 5.0 km C 3.3 mi / 5.3 km 1.7 mi / 2.7 km 5.4 mi / 8.6 km 2.5 mi / 4.0 km D 2.8 mi / 4.5 km 1.4 mi / 2.3 km 4.6 mi / 7.5 km 2.2 mi / 3.5 km E 2.6 mi / 4.3 km 1.3 mi / 2.2 km 4.3 mi / 7.0 km 2.0 mi / 3.2 km F 2.4 mi / 4.1 km 1.1 mi / 1.8 km 3.7 mi / 6.0 km 1.7 mi / 2.7 km G 2.3 mi / 3.7 km 1.0 mi / 1.6 km 3.5 mi / 5.6 km 1.6 mi / 2.6 km H 2.3 mi / 3.7 km 1.0 mi / 1.6 km 3.4 mi / 5.5 km 1.5 mi / 2.5 km J 2.0 mi / 3.2 km 0.9 mi / 1.5 km 3.3 mi / 5.3 km 1.4 mi / 2.3 km K 1.8 mi / 3.0 km 0.9 mi / 1.5 km 3.0 mi / 4.8 km 1.3 mi / 2.2 km L 1.5 mi / 2.5 km 0.7 mi / 1.1 km 2.5 mi / 4.0 km 1.1 mi / 1.8 km M 1.5 mi / 2.5 km 0.6 mi / 1.0 km 2.3 mi / 3.7 km 1.0 mi / 1.6 km N 1.2 mi / 2.0 km 0.6 mi / 1.0 km 2.0 mi / 3.2 km 0.8 mi / 1.3 km P 1.0 mi / 1.6 km 0.4 mi / 0.7 km 1.4 mi / 2.3 km 0.6 mi / 1.0 km Q 1.2 mi / 2.0 km 0.5 mi / 0.9 km 1.7 mi / 2.7 km 0.7 mi / 1.1 km 16 of 60 Table 3: Typical Link Distances E-Link 1000EXR Region Link Distance 1 ft Antenna Link Distance 2 ft Antenna 99.95% 99.995% 99.95% 99.995% A 6.4 mi / 10.4 km 3.3 mi / 5.3 km 5.3 mi / 16.9 km 4.8 mi / 7.8 km B 5.2 mi / 8.4 km 2.6 mi / 4.2 km 8.3 mi / 13.4 km 3.7mi / 6.0 km C 4.6 mi / 7.4 km 2.2 mi / 3.7 km 7.2 mi / 11.6 km 3.2 mi / 5.2 km D 4.0 mi / 6.5 km 1.9 mi / 3.2 km 6.2 mi / 10.1 km 2.7 mi / 4.5 km E 3.7 mi / 6.0 km 1.8 mi / 2.9 km 5.7 mi / 9.2 km 2.5 mi / 4.0 km F 3.2 mi / 5.2 km 1.5 mi / 2.5 km 4.9 mi / 7.9 km 2.1 mi / 3. km G 3.1 mi / 5.0 km 1.4 mi / 2.4 km 4.7 mi / 7.6 km 2.0 mi / 3.3 km H 3.0 mi / 4.8 km 1.4 mi / 2.3 km 4.5 mi / 7.3 km 1.9 mi / 3.1 km J 2.8 mi / 4.6 km 1.3 mi / 2.2 km 4.2 mi / 6.9 km 1.8 mi / 3.0 km K 2.5 mi / 4.2 km 1.2 mi / 1.9 km 3.8 mi / 6.2 km 1.6 mi / 2.6 km L 2.1 mi / 3.4 km 0.9 mi / 1.6 km 3.1mi / 5.0 km 1.3 mi / 2.1 km M 2.0 mi / 3.4 km 0.9 mi / 1.5 km 3.0 mi / 4.9 km 1.2 mi / 2.0 km N 1.7 mi / 2.7 km 0.7 mi / 1.2 km 2.5 mi / 4.1 km 1.0 mi / 1.6 km P 1.2 mi / 2.1 km 0.5 mi / 0.9 km 1.8 mi / 2.9 km 0.7 mi / 1.2 km Q 1.5 mi / 2.4 km 0.6 mi / 1.1 km 2.2 mi / 3.6 km 0.8 mi / 1.4 km 17 of 60 Figure 4: Americas Rain Regions 18 of 60 Figure 5: Europe/Africa Rain Regions 19 of 60 Figure 6: Asia-Pacific Rain Regions 20 of 60 5.3 Site Survey The following equipment may be useful in conducting the survey: ƒ ƒ ƒ ƒ ƒ ƒ Binoculars WAAS-capable GPS location device determine latitude and longitude of each site Tape measure to determine distances for cable run lengths to ingress points Digital camera take pictures of the installation sites to reduce the need for return visits Site survey report for or sketch pad to document and help assess site Signaling mirror or battery powered strobe light for determining line-of-sight where it is difficult to determine each end of the link. When performing the site survey that are a few important steps to follow ensuring a successful installation of the E-Link system. 1. Measure the point-to-point distance using GPS coordinates. 2. Determine the rain region the equipment will be located. 3. Ensure the antenna has sufficient path clearance. Table 1 shows the minimum path clearance required for operation of an E-Link radio. 4. Swaying vegetation or obstacles in the line-of-sight which can momentary interruptions. 5. Work activities or people passing in front of the antennas that could cause interference with the line-of-sight. ƒ ƒ ƒ typically the radio terminal should be mounted near a roof edge mounting near roof edge reduces the chance of people interfering with the path and reduce the chance for RF exposure safe for damage by vandals 6. Verify mounting location for the antenna is stable and vibration free. 7. Evaluate the foundation at the mounting location is not susceptible to change due to humidity or temperature variations. 8. Adequate earth ground for the equipment is available for safety and lightning protection. Refer to local and national electrical codes for proper equipment grounding. 9. Determine the location that provides safe access to the radio and a stable standing platform. 21 of 60 6 Cabling to the Radio Before proceeding to the alignment of the link, the installer must complete the fiber or copper tributary, DC power, grounding and craft interface connections to the radio. There are five cable connectors located on the side to the radio enclosure: a duplex LC fiber optic connector for the M and S Fiber models or a craft interface weatherproof Ethernet RJ-45 connector for the Copper GigE model insert, a Binder Circular 14-pin connector for alarm and control relays, Type “N” RF connector for DC power, a ground lug for earth ground and a craft interface weatherproof Ethernet RJ-45 connector. The sixth connector below RSSI BNC-F is only used as part of the commissioning process See section 6.6 for details 6.6. GigE (Copper RJ45) Ground Lug GigE (Optical LC) RSSI (BNC-F) Craft Interface (RJ-45F) DC Power (N Female) Alarm and Control relay Figure 7: Optical and Electrical Connections 22 of 60 6.1 Alarm and Control Relay The mating male solder connector for the Alarm and Control Relay can be pre-assembled/pre-made by the installer or a fixed length cable with pre-attached connector is available. Figure 8: Alarm and Control Relay Plug Figure 9: Alarm and Control Pinout Wiring side 23 of 60 Table 4: Alarm and Control Relay Pinout Signal Name Signal format, typ. voltage levels Definition / notes Pin # at housing circular connector Logic Input 1 TTL/3.3V Logic Isolated, 5V tolerant A Logic Input 2 TTL/3.3V Logic Isolated, 5 V tolerant C Logic Input 3 TTL/3.3V Logic Isolated, 5V tolerant E Logic Input 4 TTL/3.3V Logic Isolated, 5V tolerant G Logic return 0V Isolated J Relay 1 NC Contact 48 Volts, 1 Amp max L Relay 1 Common Contact 48 Volts, 1 Amp max M Relay 1 NO Contact 48 Volts, 1 Amp max N Relay 2 NC Contact 48 Volts, 1 Amp max O Relay 2 Common Contact 48 Volts, 1 Amp max P Relay 2 NO Contact 48 Volts, 1 Amp max R Relay 3 NC Contact 48 Volts, 1 Amp max S Relay 3 Common Contact 48 Volts, 1 Amp max T Relay 3 NO Contact 48 Volts, 1 Amp max U 6.2 -48 VDC Power Input Interface The power input to the radio is a type “N” connector located on the enclosure. A mating solder type male Type “N” connector is supplied with the Installation kit for the radio. The wiring for the connector is the -48V. The lead is the center pin with the positive outer shield. 24 of 60 Figure 10: Power Input N type connector 6.3 Fiber Signal interface: A duplex Amphenol female PT/LC terminated fiber optic connection is the standard interface for the E-Link radio. For applications using the Gigabit Ethernet standard, it is recommended most customers should use Single Mode 1310nm interface although a Multimode 850n fiber connection is available. Figure 11 illustrates the required LC fiber plug to be used with the fiber outlet shown in Figure 7: Optical and Electrical Connections located on the ring of the radio enclosure. E-Band provides a preassembled weather resistant cable in the Installation Accessory Kit (ISK) with the required PT/LC connector on one end with a standard LC male on the other end. Using this pre-terminated cable will ensure a weatherproof connection. Radio End Figure 11: Fiber Duplex Amphenol Cable 6.4 Copper Signal interfaces: An RJ45 is the standard interface for the Copper E-Link radio tributary and the management port on all E-Link radios. The radio comes with a Amphenol boot (located in the ISK) for weatherproofing the RJ-45 interfaces. 25 of 60 6.5 Craft Interface Connection: When the hardware installation is complete, the units are ready to be configured using either a workstation or laptop running an HTML web browser. Initial setup of the radio terminal is through the use of the Craft RJ-45 port located on the ring of the radio closure. When connecting directly from a workstation or laptop an Ethernet crossover cable may be required. If connecting to a switch or hub prior to connecting to the radio a straight through cable is needed. E-BAND has verified User Interface operation with Microsoft® Internet Explorer 7 and Mozilla Firefox™ 2 Windows OS only supported. The easy-to-use browser based user interface UI allows configuration of the physical interface, display link status, set passwords, obtain statistics, and perform maintenance operations. At a minimum, the user should ensure that passwords and other security parameters are appropriately set. After logging on, the Operational Status screen will be displayed. The navigation bar across the left side of the screen provides links to the various management functions: The Operational Status page shows basic unit information including model and serial numbers, as well as the current state of the unit and its physical interfaces. Green, yellow and red status indicators Stop Light motif provides a quick visual summary of the terminal’s operating condition. Under normal operating conditions, the indicator should be green. Red indicator signifies a unit failure, unconnected network interfaces, or abnormal operating conditions. Yellow indicator signifies marginal operating conditions, which may impact unit operation. The displayed information is updated with every refresh of the Status page. Refresh of the page is automatic or a manual update can be requested by clicking on the browser’s refresh button. 6.6 Interfacing to the RSSI Port The RSSI Received Signal Strength Indicator voltage is a measure of received signal strength which is used in addressing link alignment. To measure the RSSI voltage, remove the weather cap for the BNC connector labeled RSSI, refer to Figure 7. Connect a Fluke DM Series 77 or similar to the BNC connector and note the RSSI voltage reading provides the correlation between volts and receiver signal level in dBm. The UI displays RSSI in Volts for E-Link 1000 prior to software revision 1.32. The E-Link 1000EXR with software revision 2.0 or higher reads directly in dBm. 26 of 60 Note: On the E-Link 1000 and E-Link 1000EXR the RSSI port will read a higher value if the internal BERT feature is enabled. The E-Link 1000 terminals are provided with curve which maps RSSI volts to dB when equipped with software revision 1.10p1 or lower. E-Link 1000EXR terminals provide RSSI voltage at the BNC test point and display RSL in dB through the UI. 27 of 60 7 Antenna Installation The E-Link antennas are shipped in one box containing the following components: 10. 1. Antenna assembly 11. 2. Mini-mount kit Note: Options and accessories are shipped separately and include separate installation guides. Check the packing slip. 12. Tools Required: 13. 1. 3/8’’ Open/box wrench or socket wrench 14. 2. 9/16” Open/box wrench or socket wrench 15. 3. Adjustable Wrench 16. 4. Torque Wrench with appropriate sockets NOTE: The pictures provided in this document are for illustrative purposes only and may not be identical to your antenna system. WARNINGS AND CAUTIONS: 1. Read these instructions before beginning installation. Caution should be used. Qualified persons experienced with antenna assembly and installation are required for installation. 2. E-Band Communications Corporation disclaims any responsibility or liability for damage or injury resulting from incorrect or unsafe installation practices. 3. The reflector has been formed to a very close tolerance parabolic shape. Careful handling and assembly is required to avoid denting the reflector, which would degrade antenna performance. 28 of 60 7.1 Identify major antenna subassemblies. 3/8-16 Hardware to attach antenna to mount. Antenna Mounting plate with associated hardware installed. Lower Pole Mount Assembly with Azimuth Adjust Shaft and associated hardware. Upper Pole Mount Assembly with associated hardware. Figure 12: Antenna Subassemblies 29 of 60 7.2 Assembly of the antenna mount. 7.2.1 Top of mounting plate indicated by Elevation Attach the upper pole mount Align pin in plate with hole on mount Confirm that the mount is centered as shown. Tighten bolts Note: Mounting plate may use a shoulder bolt instead of pin. . Figure 13: Antenna Mounting Plate Attach the upper pole mount to the top of antenna mounting plate using hardware supplied with plate. Right hand offset is shown in Figure 13, for left hand offset rotate mounting plate 180°. 30 of 60 Figure 14: Right Hand Offset Figure 15: Left Hand Offset Adjustment nut on top Adjustment nut on bottom Adjustments to the antenna may be necessary for Left hand offset mounting, refer to additional instructions for your antenna model. 7.2.2 Attach the lower pole mount to opposite side of plate as shown in Figure 13. Hardware sequence: Flat washer (between mount and rod) bushing (fits inside rod end), flat washer, lock washer, bolt. Figure 16: Azimuth Adjustment Hardware 31 of 60 7.3 Mounting. 7.3.1 Fasten the antenna mount to a 4.5” typical mounting pole. Position plate so that the face of the mounting plate is parallel to desired bee path. IMPORTANT: Do not loosen the 4 bolts securing the upper and lower mounting brackets Use the flat washer, lock washer, and nut provided for each lock bolt. Figure 17: Mounting Plate Attached to Pole 32 of 60 7.3.2 Attach Slip Plate between pole mount and antenna per figure below. Note: Mounting plate may use a shoulder bolt instead of pin. Slip Plate Figure 18: Slip Plate Installation 7.3.3 Align the center hole of antenna with pivot pin, and elevation slot with elevation pin. Pivot Pin / Shoulder Bolt Slip Plate Elevation Pin Antenna Pole Mount Figure 19: Mount Antenna to Plate 33 of 60 7.3.4 Push antenna towards mount ensuring slip plate is in place while engaging pins. Hold in place. 7.3.5 While supporting antenna install 2 each 3/8” -16 bolts with washers as shown through mounting plate and into antenna tighten securely. Secure (2) x 3/8-16 Bolts, Lock Washers, Flat Washers and Nylon Washers attach antenna to Alignment Plate. Figure 20: Hardware Elevation Detail Figure 22: Elevation Adjustment Figure 21: Complete Mount with wrench 34 of 60 7.4 How to adjust Azimuth left and right. 1. Slightly loosen the 4 Azimuth lock bolts 3. Secure the 4 Azimuth lock bolts (tighten until lock washers are flattened). 1. Adjust eyebolt length using a 9/16” open-end wrench to required position. Figure 23: Antenna Azimuth Adjustments 7.5 How to adjust the Elevation up and down. CAUTION! It is very important that the azimuth bolts are tightened before any elevation adjustment is done. The very narrow beamwidth of these antennas makes it necessary to completely tighten the bolts of the azimuth adjustment while adjusting the elevation and vice versa. 35 of 60 1. Loosen (2) antenna mounting bolts slightly so antenna is able to move. Loosening bolts excessively will cause difficulty during the alignment 2. Rotate Elevation Adjust Hex nut as require to set the correct elevation. Adjustment is easier when adjusting beam upward. Drive antenna down past desired location and adjust while driving antenna up. Figure 24: Antenna Elevation Adjustments When the antenna orientation is satisfactory recheck all hardware and torque to 15 lb-ft 203.3 N-m. 7.6 Radio Enclosure Mounting The Antenna Mount Bracket and Antenna as shown in Figure 25 is mounted to the pole. Supplied with the antenna is a small tube of silicon lubricant. Apply a small amount to the rubber “O”-ring located on the antenna feed. By applying this grease will aid in sliding the RF unit to the antenna and help seal against moisture from entering the feed. 36 of 60 Slide the E-Link terminal with the handle either the left or right for Vertical polarization with the circular feed assembly of the antenna and connect the four captive latches/bales and snap into locked position as shown in Figure 25 and Figure 26. Note: Latches shown in open position E-Link Terminal 1 ft Antenna with radome Captive latch in open position Antenna Feed Figure 25: E-Link and Antenna Handle – H Pole E-Link Terminal Closed Latch Figure 26: Assembled System 37 of 60 Note: Drape cables with drip loop to keep water from collecting around connectors. CAUTION! It is critically important during installation to ensure the radios on each side of the link are in the same polarization verticalvertical or horizontal-horizontal. That is, a link has a radio on one end of the link set in the vertical polarization and the other side of the link set in the horizontal polarization will not operate properly. Furthermore, it is critically important that a high-band radio is paired with a low-band radio to ensure the system will operate properly. Prior to installation verify each radio is a highband and the other is a low-band version. Vertical is the default polarization. The label Figure 27: ODU Product Label Figure 27: on the radio indicates high or low band operation. Figure 27: ODU Product Label 38 of 60 Note: It is recommended that personnel be present at both ends equipped with either two-way radios or cell phones for communication and the installers should allow at 1 hour to optimally aligning the link. Note: Handle orientation determines polarity. Top is horizontal, left/right is vertical. 39 of 60 8 Turn on and Link Alignment 8.1 Visually align the radios. Visually align the radios to each other. Be as accurate as possible. The beamwidth of the signal is approximately 0.9 degrees for the 1 ft 0.3m and 0.4 degrees for the 2 ft 0.6m, which is approximately equivalent to an index finger width when the arm is fully extended. Align as closely to the center of the main lobe as possible. Loosen the pole mount bracket enough to allow the unit to be swung horizontally with only slight resistance to movement azimuth. Visually align one end of the point-to-point link. Repeat this procedure for the other end; an aid in aligning longer paths where it may be difficult to see the other end of the link use of a small mirror or strobe light to “flash” the location. This concludes the visual alignment steps. Caution! Lightning protection is required by the E-Band Warranty Statement. Failure to provide proper lightning protection can result in the Product Warranty being void. Lightning protection regulations and standards for proper protection are covered under the national or regional electrical safety codes such as the National Electrical Code in the United States. Follow your national or regional electrical safety codes! The outdoor components are to be grounded, and lightning arrestors are to be connected in accordance with local, regional and national codes. All local building and electrical codes specified by local civil authorities must be followed. Standard safety procedures for installing and working with this type of equipment must also be followed. 40 of 60 8.2 Rough link alignment. 8.2.1 Do not connect tributary fiber cable until link is aligned. 8.2.2 Connect a DV to the RSSI BNC connector on the RF Unit at each end of the link. The RSSI will vary between 0 and 5V with increasing RSSI resulting in an increasing voltage. 8.2.3 Verify -48 VDC power is connected to each radio and the radio is powered. 8.2.4 Using the User Interface UI set transmit power output to the value determined by the Link Calculation tool or from the UI ATPC Setup webpage. Refer to User Interface manual for additional information on this function. If aligning an E-Link 1000EXR radio navigate to the ATPC setup page and select “Disable” for the combo box and “Submit”. 8.2.5 Loosen the pole mount brackets enough to allow you to swing the unit horizontally azimuth. 8.2.6 Reference Figure 23 and Figure 22 for illustration of antenna mount bolts and their purpose. 8.2.7 If you can see the far-end radio terminal estimate the alignment visually and tighten the pole mount brackets with fine adjustment bolt set to the middle of adjustment range. 8.2.8 Ensure the horizontal adjustment bolts are snug; only tighten bolts one quarter of a turn. 8.2.9 Slightly rotate each antenna up/down for best vertical alignment and left/right for best horizontal alignment by finding the maximum RSSI voltage reading. 8.2.10 To ensure that the antennas are not aligned on a side-lobe, they must be rotated at least ten degrees on each side of the visually-perceived alignment center to ensure that the true maximum RSSI voltage is found. 41 of 60 Table 5: Antenna Beamwidth Antenna Size Main lobe Beamwidth 1st Side lobe 1 ft 0.3m 0.9 ° ±1.5 ° 2 ft 0.6m 0.4 ° ±1 ° 8.2.11 Set the antenna in the position that result in the highest RSSI voltage. 8.2.12 Repeat alignment steps on the far end radio. 8.3 Fine link alignment. 8.3.1 Loosen the 4 each Azimuth Lock bolts so the mounting plate can move. Failure to loosen the bolts before adjusting will result in damage to the mount. 8.3.2 Adjust mounting plate using eyebolt and nuts to drive antenna to the peak RSSI indicated on the voltmeter. Swing antenna through the main lobe and out through the 1st right and left side lobe. Return to the main lobe as indicated by the RSSI value. Note: It may be necessary to reduce the transmit power level during link alignment in each radio. This will keep the RSL at the distant radio fro saturating the Receiver which causes the RSSI to be near its maximum value on short links reducing the accuracy of aligning to the main lobe of the antenna. In addition, by monitoring the bit error rate of the link using internal BERT will significantly reduce the possibility of aligning the antennas to a side lobe. 42 of 60 8.3.3 Tighten down the azimuth adjustment bolts. 8.3.4 Loosen the two elevation bolts slightly holding the antenna to the antenna mount. Excessively loosening these bolts will cause difficultly during alignment. Caution failure to loosen these two bolts before adjustment will cause damage to the mount. 8.3.5 While monitoring the RSSI voltmeter and built-in BER indicator available from the UI. Begin Elevation adjustment by rotating the Elevation Adjustment Nut. Alignment is obtained by monitoring for peak RSSI and minimum BER. Again, swing the antenna through the main lobe and proceed to 1st side lobe confirming the alignment is on the main lobe. Then lock down the 2 elevation bolts when the RSSI is peaked and minimum BER is achieved. 8.3.6 Repeat procedure at remote end. 8.3.7 It may be necessary to repeat the procedure at both ends of the link obtaining the optimum signal strength and minimum bit error rate. 8.3.8 Figure 28: Antenna Pattern with Side Lobes 8.3.9 When link alignment is complete, if required for link performance, enable ATPC on each radio terminal for the UI. Refer to User Interface manual for additional information on setting ATPC. Figure 29: Antenna Pattern with Side Lobes 43 of 60 Peak gain Side lobes Figure 30: 1 ft Antenna Pattern with Side Lobes 44 of 60 Figure 31: 2 ft Antenna Pattern with Side Lobes 8.3.10 Tighten the bolts to lock the antenna in place. 8.3.11 Always evenly tighten the bolts in small increments at a time ensuring minimum change to the completed alignment. Note: While tightening the bolts continue monitoring the RSSI and BER values confirming the antenna s remain aligned. 8.3.12 Set link to normal operating mode: a. Remove fiber jumper from RF Unit b. Set radio to standard operating mode. This may be accomplished through the UI or briefly power cycling the radio terminal. c. Connect the optical cable for the network equipment. The link is now operational. 45 of 60 8.3.13 (E-Link 1000EXR Only) When complete, if required for link performance, enable ATPC on each radio terminal for the UI. Refer to E-Link 1000EXR User Interface manual for additional information. 8.4 Possible Issues encountered while aligning the link. The RSL level should be within 3 dB of predicted levels. Factors that contribute to low RSL levels are: 8.4.1 Incorrect antenna alignment - aligned to side lobe and not main lobe. While aligning the E-Band radios it is best to sweep the azimuth in a grid pattern. Make sure that all the side lobes are identified. Often times a side lobe will appear to be the main lobe. It is recommended that if you do not reach the target RSSI on what is believed to be the main lobe, try aligning to a side lobe. Figure 32: Antenna Correctly Aligned 46 of 60 8.4.2 Improper polarization of antennas - Horizontal vs. Vertical. Figure 33: Polarity Setting 8.4.3 Double check, make sure that both ends of the link have the correct polarization as indicated on link budget. Caution in shorter distances the link budget may recommend cross polarization. 8.4.4 Path issues. Obstructions such as trees, hills, or buildings within the beamwidth Figure 34: Path Obstructions There can be many different obstructions that can block the path. Paths that are installed in the winter can be obstructed come spring when the 47 of 60 leaves grow back, cranes, ships, power lineman, window washers, hills, construction can all be potential obstructions to line of site 8.4.5 The mounting pole is not vertical. Figure 35: Verify Mounting Pole is Plumb It is very important to have the mast straight and plumb. If the mast is not plumb this can cause polarization decoupling which can cause additional signal loss up to 10 dB or more on a link. 48 of 60 8.4.6 Install mounting hardware evenly onto mast. If mounts are not evenly tighten this will cause the vertical plate to bind while panning the azimuth. This will also limit the adjustment range available. Figure 36: Square Antenna Mount 8.4.7 Remove any foreign objects from the waveguide on the antenna. There is a small piece of tape which acts as a dust cover on every antenna. This dust cover must be removed before installation of the E-Link 1000 ODU. Figure 37: Tape on Waveguide Opening 49 of 60 9 Site Survey 9.1 Planning When installing an E-Link 1000EXR radio, proper link and site planning is required. E-Band can assist in feasibility and link availability analysis. Please contact your E-Band representative for support. The following items should be addressed during the planning process: ƒ ƒ ƒ ƒ ƒ ƒ ƒ ƒ RF path engineering Site preparation, including power, tributary, and management connections Installation issues for E-Link Radio Unit Link licensing including frequency coordination FCC etc. Check local, regional, and national building and electrical codes Lightning and ground protection Surge protection Outdoor cabling requirement 9.2 Site Survey A site visit must be done prior to installation ensuring that proper lineof-sight path clearance exists and that the necessary facilities exist at the site as listed below. Line–of–Sight and Path Clearance: Determining the optimum location for the radio. The radio and antenna location are important to ensure optimum radio range: ƒ ƒ ƒ Install the antenna as high as possible to maximize the range of a building-to-building connection Maintain a clear line–of–sight between E-Link antennas. Obstructions can impede performance and reduce signal strength. Maintain maximum path clearance at both ends of the link. When determining maximum path clearance, be aware of objects that restrict performance such as: ƒ Buildings ƒ Trees ƒ Rooftop objects such as air conditioning and heating HVAC units; ƒ Reflective surfaces 50 of 60 9.3 Site Preparation During the site visit, be sure to record all installation requirements including taking pictures of the site. It will be necessary to determine the following: ƒ ƒ ƒ Other equipment in the area which can potentially interfere with the E-Band radios Ability to install the E-Link radios. ƒ Pole with a diameter between OD of 2.25 – 4.5 inches for mounting E-Link and Antenna and meet ANSI Schedule 40. ƒ A mast or tower mount exists and is there sufficient room clearance to install the unit ƒ The mast or tower has the ability to withstand wind load due to mounting of the E-Link Radio Unit + Antenna without deflecting more 1 degree from vertical. ƒ Permits that may be required ƒ Documentation required by building or site owner/landlord. Obstructions, such as tree growth or new buildings that may be a problem in the future. The tributary, power, and alarm cables may have to penetrate the outside wall and terminate on customer supplied equipment located inside the building. Determine the following: ƒ ƒ ƒ Cable distance between E-Link, network equipment, and the distance to the DC power source. Location of building penetration point drainage or service openings, elevator service sheds, other rooftop openings, or a new penetration through an outside wall. Size diameter of hole at the building access point. Check for other cables and clearance for E-Link cables. Location of the nearest AC power outlet if AC to -48 VDC Power Supply is used for powering the radio: a. Location of the nearest ground bar or ground plane bus b. Power backup, such as Uninterruptible Power Supply UPS c. Location and ease of access to wiring closets 51 of 60 d. Location and ease of access of network equipment switch, router, etc e. Grounding points for lightning arrestors and cable shields at building entry point f. Locations and grounding points for surge protectors. g. Check local electrical codes for requirements for lightning rods. h. If possible, ensure that the E-Link installation is lower in height than the existing lightning rods Note: Record all installation requirements, including cable lengths, GPS co-ordinates elevation, latitude, longitude and distance between the sites. 52 of 60 10 Repair and Return Procedures RMA 10.1 Introduction to Standard Warranty Services E-Band Communications Corp., provides a 12-month limited warranty on our products. This Standard Warranty is included in the initial purchase price of our products and provides the following services: 10.1.1 Remote Technical Support Customer support is available, Monday – Friday, 8a – 5p Pacific Time, by phone. E-Band’s technicians are skilled at answering installation, alignment, maintenance and configuration questions, as well as troubleshooting and diagnosing link failures. The first person a customer speaks to will usually isolate and resolve the problem. EBand’s support technicians have access to resources across the entire company, including Engineering and Operations, and if necessary, will pull these groups together to ensure the problem is resolved. 10.1.2 Warranty Claims Processing If as a result of troubleshooting a link outage E-Band, with the customer’s support determines the cause of the outage to be equipment failure; E-Band will issue the customer a Return Materials Authorization RMA number. The customer who is requesting the RMA will pay for the return shipment of the radio terminal to E-Band. EBand will pay for the return shipment to the customer. E-Band will only accept return shipments with valid RMA numbers. 10.1.3 30-Day Product Replacement If a product fails, E-Band will ship a repaired or replacement unit within 30 days of receiving the defective unit back from the customer. Products damaged due to misuse or abuses are not covered under the warranty. If a product fails within the first 30 days of shipment, a replacement may be sent as soon as the next business day depending on product availability. E-Band will pay the freight charges to the customer during the first 30 days of the warranty. 53 of 60 10.1.4 Software Releases E-Band will make new software releases and upgrades available to customers who are within warranty terms. Customers may access releases along with installation instructions at www.e-band.co or by purchasing an upgrade kit including a CD-ROM, release notes and instructions for installing the new release by contacting E-Band Communications’ Customer Support. 10.2 E-Band Service and Support If the E-Band product is not functioning to specifications: ™ Refer to the E-Link Equipment and User Interface manuals available from the E-Band website for troubleshooting information ™ Try to perform the troubleshooting processes to isolate the problem. If unable to resolve the problem, ™ Contact the supplier who sold the E-Band product ™ If unable to contact supplier, contact E-Band Technical Support at +1-858-408-0660 for support ™ If unable to resolve the problem E-Band may issue a Return Merchandise Authorization RMA number to either the equipment supplier or end-user as appropriate ™ If an RMA is provided, the end-user will need to repack the nonfunctioning product in a suitable container to protect it from damage and ship with insurance to E-Band with insurance at the customer’s expense: The RMA number must appear on all packing slips and appear on the inside and outside of the box. Attention: RMA # _______________ E-Band Communications Corp. 11095 Scripps Ranch Ct., Suite A San Diego, CA 92131 USA ™ If the end-user has purchased Next Business Day Replacement service, E-Band will ship a replacement product the Next Business Day if the RMA is authorized before 1:30p Pacific Time Monday – 54 of 60 Friday within the continental United States. ™ If the end-user does NOT have Next Business Day Replacement service and the product is under warranty, E-Band will repair or replace the failed product at our discretion and return the repaired or replacement product. Repairing the unit could take up to 30 days to complete. Units under warranty E-Band will pay the return surface freight charges on RMAs within the USA. ™ The end-user is responsible for installation and commissioning of the repaired or replacement unit. The replacement product’s warranty shall expire on the last day of the Standard Equipment or Extended Warranty period with respect to the originally purchased product. Warranty coverage periods do not reset or extend with either repaired or replacement product. Additional information may on E-Band’s Warranty may be found on our website www.e-band.com and in our document “Warranty and Next Business Day Replacement Overview.” 55 of 60 11 Site Survey Checklist SITE SURVEY CHECKLIST Customer: Contact Names: Date: Address: Telephone No. Site Characteristics Site Name: Site Designation CLLI : Address: GPS Coordinates: Degrees Minutes Latitude N or S Longitude E or W Ground Elevation AMSL Distance Between Terminals Azimuth Line-of-Site Yes / No Link Characteristics Transmit Frequency High/Low Polarization Receive Frequency Transmit Power RSL Antenna Size Antenna Height dBm dBm 12 in / 0.3m or 24 in / 0.6m Site Access Roof Or Tower Yes Roof Access Door Permit Require Roof Penetration Ladder Required Access Keys Required Wall Penetration On Site Escort Required Special Tools Required No Who is the Escort: List Tools: 56 of 60 Seconds Tripod Mount Pole Mount tower Antenna mount stable against effects of wind loading, vibration, temperature changes Type: Mount must be able to maintain alignment over temperature, wind loading, and vibration SITE SURVEY CHECKLIST Other Pipe Mount Size Terrain Considerations Path Obstructions Other Considerations Power Availability Available Power Voltage and Current Note: Do not mount radio equipment in the proximity of machinery that can either generated large electromagnetic fields or large voltage spikes as they cycle On/Off i.e., air conditioners, elevator motors . Yes No Comments AC Power on Roof Specify: Volts Hz AC Surge Suppressor Type: Required AC Power Fused -48 VDC Power Radio requires -48 VDC Available Lightning Rod higher than Radio Equipment? Earth Ground Distance from Radio to Ground Point: Available Identify Location and Notes: Distance to Available AC or -48 VDC power Source for expected radio mounting location Is Radio Tributary If Optical M or SM Optical or Electrical Electrical max length is 100 meters Identify Location and If Electrical Cu maximum Cat5e length is 100m Distance to Network 57 of 60 Equipment 1.25 Gbps signal to customer point of presence. Sketch/Photos of Equipment Cable Run Show access points Sketch Yes No Is Plenum Rated Length: Cable s required Is Pull Rope Installed in Conduit 58 of 60 SITE SURVEY CHECKLIST Customer Site Name Date SKETCH OF EQUIPMENT AND SITE 59 of 60 This Page Intentionally Left Blank. 60 of 60