Preview only show first 10 pages with watermark. For full document please download

Hp3par Etl For Bmc Truesight Co 7.0.00 Documentation

   EMBED


Share

Transcript

USER DOCUMENTATION STORAGE CAPACITY OPTIMIZATION HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 July 2015 Contacting BMC Software You can access the BMC Software Web site at http://www.bmc.com. From this Web site, you can obtain information about the company, its products, corporate offices, special events, and career opportunities. United States and Canada Address BMC Software, Inc. 2101 CityWest Blvd. Houston TX 77042-2827 Telephone 1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free) Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved. BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks belong to their respective companies. Restricted Rights Legend U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any data and computer software by the U.S. Government is subject to restrictions, as applicable, set forth in FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, and DFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software, Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to this address. 2 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 BMC Software considers information included in this documentation to be proprietary and confidential. Your use of this information is subject to the terms and conditions of the applicable End User License Agreement for the product and the proprietary and restricted rights notices included in this documentation. Customer Support You can obtain technical support by using the Support page on the BMC Software Web site or by contacting Customer Support by telephone or e-mail. Support Web Site You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http:// www.bmc.com/support_home. From this Web site, you can: Read overviews about support services and programs that BMC Software offers Find the most current information about BMC Software products Search a database for problems similar to yours and possible solutions Order or download product documentation Report a problem or ask a question Subscribe to receive e-mail notices when new product versions are released Find worldwide BMC Software support center locations and contact information, including email addresses, fax numbers, and telephone numbers You can also access product documents and search the Knowledge Base for help with an issue at http://www.sentrysoftware.com In the United States and Canada, if you need technical support and do not have access to the Web, call 800 537 1813. Outside the United States and Canada, please contact your local support center for assistance. To find telephone and email contact information for the BMC Software support center that services your location, refer to the Contact Customer Support section of the Support page on the BMC Software Web site at http://www.bmc.com/support_home. 3 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Support by Telephone or E-mail Release.....................................................................................................................................................................................6 Notes v7.0.00 .....................................................................................................................................................................................7 Overview .....................................................................................................................................................................................9 Supported Platforms and Versions Getting .....................................................................................................................................................................................9 the Installation Package .....................................................................................................................................................................................11 Installing the ETL .....................................................................................................................................................................................13 Restarting the Scheduler Service .....................................................................................................................................................................................14 Configuring the ETL .....................................................................................................................................................................................15 Customizing Volumes Monitoring .....................................................................................................................................................................................18 Customizing Collection Level Setting.....................................................................................................................................................................................18 the Collect Frequency Running.....................................................................................................................................................................................21 the Extractor Service Task .....................................................................................................................................................................................24 Configuring Log Level .....................................................................................................................................................................................25 Collecting Logs for a Specific ETL .....................................................................................................................................................................................27 Grabbing All Logs .....................................................................................................................................................................................31 STOCONT Dataset Performance Metrics .....................................................................................................................................................................................33 STOGLB Dataset Performance Metrics .....................................................................................................................................................................................45 STOHOST Dataset Performance Metrics .....................................................................................................................................................................................46 STOSSW Dataset Performance Metrics SYSDSK.....................................................................................................................................................................................48 Dataset Performance Metrics 4 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Table of Contents Introduction Release Notes v7.0.00 Because extended levels are not imported by default by the ETL in v10.3, some metrics might be missing. To ensure all metrics are imported, you will have to set the collection level to [4] Extended. For more information, refer to Customizing Collection Level. What's New The ST_DISK and ST_DISK_TYPE metrics were added to the STOGLB dataset to respectively expose the total number of used disks and the type of disks used for the pool. Changes and Improvements Volumes Monitoring configuration has been improved to be more user-friendly. A single option is now available to enable/disable volumes monitoring and volumes import. The SA_CONTAINS_LUN and SP_CONTAINS_LUN relations have been respectively replaced by SA_CONTAINS_VOLUME and SP_CONTAINS_VOLUME. Fixed Issues HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Connector's loading has been improved to prevent failures when local store files are corrupted. Release Notes v7.0.00 6 Overview HP 3PAR ETL for BMC TrueSight Capacity Optimization is a connector specifically designed for BMC TrueSight Capacity Optimization and can be defined as an ETL Service, named Storage - HP 3PAR Extractor Service, that continuously polls and collects data from the HP 3PAR CIM Server. Once the ETL is properly configured, the Storage - HP 3PAR Extractor Service task collects all the metrics required for performing critical capacity optimization tasks, such as: analysis, trending, simulation and analytic modeling. HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 HP 3PAR ETL for BMC TrueSight Capacity Optimization Architecture Diagram 7 Release Notes v7.0.00 Getting Started Supported Platforms and Versions Supported HP 3PAR Storage Systems HP 3PAR ETL for BMC TrueSight Capacity Optimization supports any HP 3PAR storage system that comes with the embedded SMI-S provider. Supported Versions of BMC TrueSight Capacity Optimization HP 3PAR ETL for BMC TrueSight Capacity Optimization supports: BMC TrueSight Capacity Optimization v10.0.00.01 with Cumulative HotFix 05 (CHF5) BMC TrueSight Capacity Optimization v10.3 Getting the Installation Package HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 The installation package for HP 3PAR ETL for BMC TrueSight Capacity Optimization can be downloaded from the BMC Electronic Product Distribution site or directly from the Sentry Software Web site. The file can be saved on any server accessible via the BMC TrueSight Capacity Optimization Console. 9 Supported Platforms and Versions Integrating the ETL HP 3PAR ETL for BMC TrueSight Capacity Optimization is a connector specifically designed to interact with the BMC TrueSight Capacity Optimization environment. It relies on the BMC TrueSight CO interface and features for integrating, managing and processing the performance metrics of your HP 3PAR systems. Before installing, make sure that all the prerequisite operations have been properly completed (refer to the Getting Started chapter). Installing HP 3PAR ETL for BMC TrueSight Capacity Optimization This section provides the step-by-step procedure to upload HP 3PAR ETL for BMC TrueSight Capacity Optimization into the BMC TrueSight Capacity Optimization Console. The upload procedure is quick and easy, as it relies on the Upload patch or additional package mechanism accessible in the BMC TrueSight Capacity Optimization Console under the section Administration > System > Maintenance. Uploading HP 3PAR ETL for BMC TrueSight Capacity Optimization 1. Access the BMC TrueSight Capacity Optimization Console. 2. In the Administration tab, click System > Maintenance: Verify the installation status of the already uploaded packages. If their status is "READY" or "RUNNING", wait for the installation to complete before proceeding. At the bottom of the Maintenance page, locate the Upload patch or additional package file section: Click Browse. Locate and select the file HP-3PAR-ETL-for-BMC-TrueSight-CO-7.0.00.zip. Click Upload. 11 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 To upload HP 3PAR ETL for BMC TrueSight Capacity Optimization into the BMC TrueSight Capacity Optimization Console: 3. Read the Overview and click Next to continue. HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 4. Read and accept the End User License Agreement. 5. Select the server on which the operation must be executed; that is the server on which the package will be saved. Click Proceed to continue. Installing the ETL 12 6. A successful installation will result in a green line in the Additional Packages table. icon to inspect the deployment 7. Manually restart the scheduler service to complete the installation. Restarting the Scheduler Service A manual restart of the scheduler service is required to complete the installation of HP 3PAR ETL for BMC TrueSight Capacity Optimization: 1. Open a shell command (SSH) on all the scheduler hosts and connect as cpit user 2. Navigate to the BCO home directory [cpit@bco ~]$ cd /opt/bmc/BCO 3. Execute the following script to restart the scheduler service [cpit@bco BCO]$ ./cpit restart scheduler 13 Installing the ETL HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 In case of unsuccessful outcome (e.g. a yellow WARNING line), click the log. Configuring the ETL This chapter details every steps required to configure an ETL Service and add it as an ETL task responsible for extracting capacity and performance metrics on HP 3PAR storage systems from the HP 3PAR CIM Server and feeding it into the BMC TrueSight Capacity Optimization Data Warehouse. To configure the ETL: From the ETL module pull-down list, select Storage - HP 3PAR Extractor Service. 3. Click the Edit button to add all the available datasets: In the Available datasets list, select the datasets to be added. Click . Click Apply. 4. Expand the Entity catalog menu and select: Shared Entity Catalog to avoid duplicates if several ETLs extract data from the same resources. You will then have to specify the entity catalog with which this ETL will share the information. Restarting the Scheduler Service 14 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 1. Access the configuration window: In the Administration tab, click ETL & System Tasks > ETL tasks. Press the Add button, and select Add ETL. 2. Expand the Run configuration menu: Private Entity Catalog if only this ETL will extract data from the specified resources. 5. If you previously selected the [59] OBJREL - Object relationships dataset, you can expand the Object relationships menu to indicate the Domain tree the imported entities will populate: choosing new Domain displays the domain default name: Storage - HP 3PAR Extractor Service. The default name is editable. choosing existing Domain allows you to select a specific domain. Enter the hostname or the IP address of the HP 3PAR system. Indicate the port number used by the HP 3PAR CIM Server (default: 5989). Enter the username and password to connect to the HP 3PAR CIM Server. The default username is '3paradm'.This username is set with the mandatory administrator's rights. If you wish to use a different username, make sure it has administrator's rights. For detailed information about the rights management, refer to the HP 3PAR CIM Server documentation. Select the Transport Protocol used by the HP 3PAR CIM Server (for HTTP, the default port is 5988; for HTTPS the default port is 5989). 6. Click Save. Customizing Volumes Monitoring Discovering volumes and collecting their performance metrics are resource-intensive actions that can create extra workload on the system. To reduce the system resource consumption, administrators can disable or enable the volumes monitoring at will and fine-tune the creation of volume entities into the BMC TrueSight Capacity Optimization environment. 15 Configuring the ETL HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Expand the Connection settings menu: To customize volumes monitoring: 1. Edit the HP 3PAR ETL for BMC TrueSight Capacity Optimization Run Configuration. 2. Expand the ETL additional settings menu. Customizing Volumes Monitoring 3. From the Volumes pull-down list, select one of the following options: Option Result Disabled Volumes are not discovered. Volumes-related metrics are not loaded in the console. Use this configuration if the number of volumes to manage significantly slows down the system performance. Disabling the volumes monitoring prevents the discovery of any volumes and consequently does not allow the ETL to collect, save or process their data. Note that the calculation of metrics for other sources may be impacted (see table below and reference guide). Collected for metric computation (Default) All volumes are discovered and their metrics are collected and processed. Volumes-related metrics are not loaded in the console. Use this configuration if you wish to collect and process volume-related metrics without loading this information in the console. The collected data will however be used to calculate metrics for other sources, when required. This will reduce the resource consumption of your system. Collected and Imported All volumes are discovered and their metrics are collected and processed. Volumes-related metrics are saved in the database, processed and loaded in the console. Use this configuration if your system is powerful enough to manage all the volumes to monitor. Customizing Volumes Monitoring HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 4. Click Save. 16 The table below lists the datasets and their respective metrics that are no longer collected and therefore not displayed in the console when the volumes monitoring is disabled: Dataset STOGLB Metrics ST_CONSUMED_CAPACITY (Storage Consumed Capacity) ST_CONSUMED_CAPACITY_PCT (Storage Consumed Capacity Percentage) ST_DEVICECOUNT (Storage Devices Number) ST_DEVICE_TOTAL (Device Space) ST_HOSTCNT (Attached Hosts Number) ST_OVERSUBSCRIBED_CAPACITY (Storage Oversubscribed Capacity) ST_POOL_DEV_COUNT (Pool Devices Count) ST_POOL_OVERSUBSCRIPTION_SITUATION (Pool Oversubscription Situation) ST_POOL_SUBSCRIBED_CAPACITY (Pool Subscribed Capacity) ST_POOL_SUBSCRIBED_CAPACITY_PCT (Pool Subscribed Capacity Percentage) ST_PRIMARY_ALLOCATED (Primary Allocated Usable Space) ST_SYSTEM_SUBSCRIBED_CAPACITY (Storage Subscribed Capacity) ST_THINDEV_COUNT (Thin Devices Count) ST_VOLUME_CONSUMED_CAPACITY (Volume Consumed Capacity) ST_VOLUME_CONSUMED_CAPACITY_PCT (Volume Consumed Capacity Percentage) ST_VOLUME_HOST_VISIBLE_CAPACITY (Host Volume Visible Capacity) ST_VOLUME_IO_RATE (Volume Operation Rate) ST_VOLUME_MAPPED (Volume Mapped) ST_VOLUME_RAID_LEVEL (Volume RAID Level) ST_VOLUME_RESPONSE_TIME (Volume Response Time) HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 ST_VOLUME_TIME_SINCE_LAST_ACTIVITY (Volume Time Since Last Activity) ST_VOLUME_TRANSFER_BYTE_RATE (Volume Transfer Byte Rate) ST_VOLUME_EXTERNAL_ID (Volume External Unique Identifier) STOHOST BYHOST_ALLOCATED (Allocated Space by Host) BYHOST_SIZE (By Host Physical Size) 17 Customizing Volumes Monitoring Customizing Collection Level By default, extended level metrics are not imported by the ETL when using v10.3 of BMC TrueSight Capacity Optimization. To import them, you will have to customize the collection level and set it to [4] Extended. To customize the collection level: 1. Edit the HP 3PAR ETL for BMC TrueSight Capacity Optimization Run Configuration. 2. Click the Advanced button. 3. Expand the Collection level menu. 5. Click Save. 6. Restart the Service ETL. Setting the Collect Frequency The collect frequency is the rate at which data is collected. The collect frequency is set to 15 minutes by default but can be modified to better suit your needs. To set the collect frequency: 1. Edit the HP 3PAR ETL for BMC TrueSight Capacity Optimization Run Configuration: In the Administration tab, click ETL & System Tasks > ETL tasks. Click the link Storage - HP 3PAR Extractor Service. Customizing Volumes Monitoring 18 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 4. From the Levels up to pull-down list, select [4] Extended. Edit button available in Click the link provided at the bottom of the page You can manually edit ETL properties from this page to display a list of editable options. 19 Setting the Collect Frequency HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Click the Stop button to stop the service execution; then click the the Run configurations section. HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Locate the service.period option, and enter the number of milliseconds corresponding to the frequency at which data will be collected. 3. Click Save. 4. Start the ETL. Setting the Collect Frequency 20 Running Storage - HP 3PAR Extractor Service Task The Storage - HP 3PAR Extractor Service task can be run manually to retrieve performance metrics. Please note that the steps listed in this section are not mandatory and are only required if the ETLs are not already scheduled for execution. To run the Storage - HP 3PAR Extractor Service task: 1. Access the BMC TrueSight Capacity Optimization Console 2. In the Administration tab, select ETL & System Tasks > ETL Tasks. 3. Click to execute the Storage - HP 3PAR Extractor Service ETL task. HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 When the execution is complete, the value of the Status column in the ETL tasks table changes to SERVICE_ON. 21 Setting the Collect Frequency Generating Log Files Introduction The Sentry Software support team may ask you to provide log files to better diagnose the nature of a problem. You can either choose to: Collect logs for a specific ETL (recommended) Grab all logs HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Please note that both methods require to: Set the log level to 10 - Verbose Wait for the connector to collect data (usually 1 hour). On some rare occasions, a highly detailed collect (discovery) is required. In that case, the scheduler service will need to be restarted. 23 Configuring Log Level To configure the log level: 1. Access the BMC TrueSight Capacity Optimization Console. 2. Edit the HP 3PAR ETL for BMC TrueSight Capacity Optimization Run Configuration: In the Administration tab, click ETL & System Tasks > ETL tasks. Click the link Storage - HP 3PAR Extractor Service. Edit button available HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Click the Stop button to stop the service execution; then click the in the Run configurations section. 24 From the Log level pull-down list, select 10 - Verbose to add detailed activity logs to the log file Click Save. 3. Click the button to start the active configuration. Since version 6.0.00 of HP 3PAR ETL for BMC TrueSight Capacity Optimization, the Sentry Software's connectors logs are available in the BMC TrueSight CO console and can be easily collected by clicking the Show Log button available in the Extractor Service page. The procedure to retrieve these logs is as follows: 1. Access the BMC TrueSight Capacity Optimization Console. 2. Make sure that the log level is set to 10 - Verbose 3. Wait for the connector to collect data (usually 1 hour). On some rare occasions, a highly detailed collect (discovery) is required. In that case, the scheduler service will need to be restarted. 4. Go to the Storage - HP 3PAR Extractor Service page: In the Administration tab, click ETL & System Tasks > ETL tasks. Click the link Storage - HP 3PAR Extractor Service. 25 Configuring Log Level HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Collecting Logs for a Specific ETL 5. Click Show log. HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 6. Click Collect logs. 7. Wait for the archive to be generated. 8. Click to download the archive. Collecting Logs for a Specific ETL 26 Grabbing All Logs The log files of all BMC TrueSight Capacity Optimization components can be easily retrieved by running the log grabber. The procedure is as follows: 1. Access the BMC TrueSight Capacity Optimization Console. 2. Set the log level to 10 - Verbose. 3. Wait for the connector to collect data (usually 1 hour). On some rare occasions, a highly detailed collect (discovery) is required. In that case, the scheduler service will need to be restarted. 4. In the Administration tab, click System > Maintenance. 5. Open the Maintenance Activities tab. to execute the Log Grabber. HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 6. Click 27 Grabbing All Logs 7. Click Next. HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 8. Select the host for which you wish to obtain logs and click Proceed to execute the Log Grabber. Grabbing All Logs 28 9. Refresh the Maintenance Activities page to check the request status. 10. When the request status is "ENDED", click to download the deployment log. HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 11. Click to view the deployment log. 29 Grabbing All Logs Reference Guide This section provides detailed information on the performance metrics collected by the Storage HP 3PAR Extractor Service from the HP 3PAR CIM Server and made available in the BMC TrueSight Capacity Optimization Consoles. The performance metrics are available in the following datasets: STOCONT Dataset Performance Metrics STOGLB Dataset Performance Metrics STOHOST Dataset Performance Metrics STOSSW Dataset Performance Metrics SYSDSK Dataset Performance Metrics For additional information about datasets management, refer to BMC TrueSight Capacity Optimization documentation. [108] STOCONT Dataset Performance Metrics Metric Unit Name Description Value Type Level1 BYCO NT_P ORT_ NUM N/A Numb er of availa ble ports by Contr oller Number of available ports by Controller. The subobject specifies the controller name. Configuration data [4] Extended BYCO PCT NT_PR OCESS OR_U TIL Proce ssor utiliza tion by Contr oller Processor utilization by Controller. The subobject specifies the controller name. Percentage counter [4] Extended BYCO MILLIS NT_RE SPON SE_TI ME Respo nse time by Contr oller Response time by Controller. The subobject specifies the controller name. Elapsed time [4] Extended 31 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metrics are presented in a table, where each column represents a particular variable, and each row corresponds to a given member of the STOCONT dataset. Metric Unit BYCO BYTE/S NT_TR ANSFE R_RAT E 1By Name Description Value Type Level1 Transf er rate by Contr oller Transfer rate by Controller. The subobject specifies the controller name. A frequency, in events/sec [4] Extended default, extended level metrics will not be imported by the ETL when using v10.3 of BMC TrueSight Capacity Optimization. To import them, you will have to set the Collection level to [4] Extended. For more information, refer to Customizing Collection Level. Column Name Unit Name Description CONTNM N/A Storage controller name Storage controller name DS_SYSNM N/A System name in the Datasource The name of the system as in the Datasource (for lookup) DURATION S Duration Duration of the sample SYSNM N/A System name The name of the system proposed for identification in BMC Capacity Optimization; if absent, the DS_SYSNM is used SYSTYPEN M N/A Object type Object type name TS N/A Timestamp Start timestamp of the sample [YYYY-MM-DD HH:MI:SS] For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation. STOCONT Dataset Performance Metrics 32 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Additional Columns [30] STOGLB Dataset Performance Metrics Metrics are presented in a table, where each column represents a particular variable, and each row corresponds to a given member of the STOGLB dataset. Entity Unit Name Descriptio Value Type n ST_AVAIL Storage ABLE_CA Pool, PACITY Storage System BYTES Availabl e Capacity Capacity Negative [2] Basic not accumulation counter consume d (for storage systems: unused raw space plus availabl e capacity in storage pools) ST_AVAIL Storage ABLE_CA Pool PACITY_P CT PCT Availabl e Capacity Percenta ge Percenta Percentage counter ge of the storage capacity that is not consume d ST_AVAIL Storage ABLE_FO System R_STORA GE_POOL S BYTES Availabl e Capacity for Storage Pools Raw space availabl e for storage pool creation ST_AVAIL Storage ABLE_IN_ System STORAGE _POOLS BYTES Availabl e Capacity in Storage Pools Sum of Negative [2] Basic space accumulation counter not consume d in all storage pools 33 Level1 [2] Basic Negative [2] Basic accumulation counter STOCONT Dataset Performance Metrics HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Entity Unit Name Descriptio Value Type n Level1 ST_CAPA CITY Storage Pool, Storage System BYTES Storage Capacity Total Generic counter, capacity absolute value (for storage systems: unused raw space plus sum of the capacity for all storage pools) [2] Basic ST_CONF Storage IG_SIZE Pool BYTES Storage Overall Generic counter, Configur size of absolute value ed Space the compone nt (for a storage system, this value is the sum of the raw size of all disks; for a storage pool this value is the external size) [2] Basic ST_CONS Storage UMED_C Pool, APACITY2 Storage System BYTES Storage Consume d Capacity Actually Generic counter, consume absolute value d capacity [2] Basic ST_CONS UMED_C APACITY_ PCT2 Storage Pool, Storage System PCT Storage Consume d Capacity Percenta ge Percenta Percentage counter ge of capacity actually consume d [2] Basic ST_DEVIC Storage ECOUNT2 System QTY Storage Devices Number Number of storage devices [2] Basic STOGLB Dataset Performance Metrics 34 Configuration data HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Entity Unit Name Descriptio Value Type n Level1 ST_DEVIC Storage E_TOTAL2 System BYTES Device Space Sum of Generic counter, logical absolute value device capacity on this array or the arrays in the group [2] Basic ST_DISK Storage System QTY Total Number of used Disks Total number of used disks [2] Basic ST_DISK_ Storage TYPE Pool N/A Pool Disk Type Type of Configuration data disks used for the pool. Contains the intercon nection type (FC, SATA, ...) and rotations per minutes when availabl e. Not Available ST_HOST CNT2 Storage System QTY Attached Hosts Number Number Configuration data of hosts to which devices on this array or the arrays in the group are allocate d [2] Basic ST_MICR OCODE Storage System N/A Microco de version Software Configuration data microco de version [4] Extended 35 Configuration data STOGLB Dataset Performance Metrics HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Metric Entity Unit Name Descriptio Value Type n Level1 ST_OVER SUBSCRI BED_CAP ACITY2 Storage Pool, Storage System BYTES Storage Oversub scribed Capacity Storage Generic counter, subscrib absolute value ed capacity exceedin g the actual capacity of the compone nt [2] Basic ST_POOL Storage _DEV_CO Pool UNT2 QTY Pool devices count Pool devices count [2] Basic ST_POOL Storage _ESTIMA Pool TED_FREE _SYSTEM _SPACE BYTES Pool Estimate d Free System Space System's Negative Not Available Availabl accumulation counter e Capacity for Volume creation consider ing Storage Pool protectio n Level HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Configuration data STOGLB Dataset Performance Metrics 36 Entity Unit Name Descriptio Value Type n Level1 ST_POOL Storage _OVERSU Pool BSCRIPTI ON_SITU ATION2 N/A Pool Oversub scription Situation Identify Configuration data the oversubscrib ed pools in danger i.e. thin pools where Subscrib ed Capacity Percenta ge is greater than 100 % and the Consume d Capacity Percenta ge crosses the threshol d [2] Basic ST_POOL Storage _RAID_LE Pool VEL N/A Pool RAID Level RAID level of the storage pool Configuration data [2] Basic ST_POOL Storage _SUBSCRI Pool BED_CAP ACITY2 BYTES Pool Subscrib ed Capacity Sum of the host visible capacity for all volumes in the storage pool. Can be greater than the actual capacity of the storage pool for oversubscrib ed thin pools. Configuration data [2] Basic 37 STOGLB Dataset Performance Metrics HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Entity Unit Name Descriptio Value Type n Level1 ST_POOL Storage _SUBSCRI Pool BED_CAP ACITY_PC T2 PCT Pool Subscrib ed Capacity Percenta ge Subscrib Percentage counter ed capacity, in percenta ge of the capacity of the storage pool. Can exceed 100% for thin pools, therefore called oversubs cribed [2] Basic ST_POOL Storage _TYPE Pool N/A Array Pool Type Type of the pool [2] Basic ST_PRIM ARY_ALL OCATED2 Storage System BYTES Primary Allocate d Usable Space Capacity Generic counter, of absolute value primary logical devices on which host can perform I/O operatio ns minus capacity defined by the protectio n level (mirrors or parity RAID) for the devices [4] Extended ST_SID Storage System N/A Storage Device Unique Identifier Unique Configuration data identifier of the storage device [2] Basic STOGLB Dataset Performance Metrics 38 Configuration data HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Entity Unit Name Descriptio Value Type n Level1 ST_SIZE Storage System BYTES Storage Size Overall Generic counter, size of absolute value the compone nt (for a storage system, this value is the sum of the raw size of all disks; for a storage pool this value is the external size) [2] Basic ST_SYSTE Storage M_BAND System WIDTH BYTE/S System Bandwid th Bandwid th availabl e in storage system Configuration data [2] Basic ST_SYSTE Storage M_BAND System WIDTH_ UTIL PCT System Bandwid th Utilizatio n Bandwid Percentage counter th consume d in storage system [2] Basic ST_SYSTE Storage M_MODE System L N/A Storage Array Model Model of Configuration data the system [2] Basic ST_SYSTE Storage M_PORT System _NUM N/A Storage Array Port Number Totale number of ports [2] Basic 39 Configuration data STOGLB Dataset Performance Metrics HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Entity Unit Name Descriptio Value Type n Level1 ST_SYSTE Storage M_SUBSC System RIBED_C APACITY2 BYTES Storage Subscrib ed Capacity Sum of Generic counter, the host absolute value visible capacity for all volumes. Can be greater than the actual capacity of the storage system with oversubscrib ed thin pools [2] Basic ST_SYSTE Storage M_TRANS System FER_BYTE _RATE BYTE/S System Total A frequency, in Transfer data events/sec Byte Rate traffic (in and out, read and write) [3] Standard ST_SYSTE Storage M_VEND System OR N/A Vendor Vendor Configuration data [2] Basic ST_THIN Storage DEV_COU System NT2 QTY Thin devices count Thin devices count Positive [2] Basic accumulation counter ST_THINP Storage OOL_CO System NFIG_TO TAL BYTES Thin Pool Total capacity Thin Pool Total capacity Configuration data ST_THINP Storage OOL_CO System UNT QTY Thin pools count Thin pools count Positive [2] Basic accumulation counter ST_THINP Storage OOL_FRE System E BYTES Thin Total Negative [2] Basic pool free amount accumulation counter space of free space on the array in thin pool devices STOGLB Dataset Performance Metrics 40 [2] Basic HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Unit Name Descriptio Value Type n Level1 ST_THINP Storage OOL_USE System D BYTES Thin pool used space Total amount of data on the array residing in thin pool devices [2] Basic ST_VOLU Storage ME_CON Volume SUMED_ CAPACITY BYTES Volume Consume d Capacity Amount Positive [2] Basic of accumulation counter capacity that has been actually consume d by the host (for thin volumes, this value will typically be less than the host visible capacity; for tradition al volumes this value always equals the host visible capacity) 2 Entity 41 Generic counter, absolute value STOGLB Dataset Performance Metrics HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Entity Unit Name Descriptio Value Type n Level1 ST_VOLU Storage ME_CON Volume SUMED_ CAPACITY _PCT2 PCT Volume Consume d Capacity Percenta ge Percenta Percentage counter ge of the volume subscrib ed capacity that has been actually consume d by the host. Will be typically less than 100% for thin volumes. Will be exactly 100% for all tradition al volumes [2] Basic ST_VOLU Storage ME_HOS Volume T_VISIBLE _CAPACIT Y2 BYTES Host Volume Visible Capacity Amount Configuration data of capacity that has been subscrib ed and can be "seen" by the host [2] Basic ST_VOLU Storage ME_IO_R Volume ATE2 OP/S Volume Total A frequency, in Operatio number events/sec n Rate of operatio ns per second performe d on the volume [3] Standard ST_VOLU ME_MAP PED2 N/A Volume Mapped [2] Basic Storage Volume STOGLB Dataset Performance Metrics Whether Configuration data the LUN is mapped to at least one host 42 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Unit Name Descriptio Value Type n Level1 ST_VOLU Storage ME_RAID Volume _LEVEL2 N/A Volume RAID Level RAID level of the volume [2] Basic ST_VOLU Storage ME_RESP Volume ONSE_TI ME2 MILLIS Volume Respons e Time Average Elapsed time time taken by the controlle r to complete read and write requests during the polling period [2] Basic ST_VOLU Storage ME_TIME Volume _SINCE_L AST_ACTI VITY2 N/A Volume Time Since Last Activity Number Configuration data of days since the last read or write operatio n has been observed on the monitore d volume. [2] Basic ST_VOLU Storage ME_TRAN Volume SFER_BYT E_RATE2 BYTE/S Volume Data A frequency, in Transfer traffic events/sec Byte Rate (read and write) on the volume [3] Standard VOLUME _EXTERN AL_ID2 N/A Volume External Unique Identifier [3] Standard 1By Entity Storage Volume Configuration data Volume Configuration data External Unique Identifier default, extended level metrics will not be imported by the ETL when using v10.3 of BMC TrueSight Capacity Optimization. To import them, you will have to set the Collection level to [4] Extended. For more information, refer to Customizing Collection Level. 2 These metrics will be missing if Storage Volumes are disabled. 43 STOGLB Dataset Performance Metrics HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Additional Columns Column Name Unit Name Description DS_SYSNM N/A System name in the Datasource The name of the system as in the Datasource (for lookup) DURATION S Duration Duration of the sample SYSNM N/A Storage name The name of the storage system SYSTYPEN M N/A Object type Object type name TS N/A Timestamp Start timestamp of the sample [YYYY-MM-DD HH:MI:SS] HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation. STOGLB Dataset Performance Metrics 44 [63] STOHOST Dataset Performance Metrics Metrics are presented in a table, where each column represents a particular variable, and each row corresponds to a given member of the STOHOST dataset. Metric Unit Name Description BYHOST_ALL OCATED2 BYTES Allocated Space by Host Allocated Positive [2] Basic Space by accumulation counter Host in Bytes BYHOST_SIZE BYTES By Host Physical Physical Size capacity by host 2 1By Value Type Level1 Positive [4] Extended accumulation counter default, extended level metrics will not be imported by the ETL when using v10.3 of BMC TrueSight Capacity Optimization. To import them, you will have to set the Collection level to [4] Extended. For more information, refer to Customizing Collection Level. 2 These metrics will be missing if Storage Volumes are disabled. Column Name Unit Name Description DS_SYSNM N/A System name in the Datasource The name of the system as in the Datasource (for lookup) DURATION S Duration Duration of the sample GOLEVELS N/A Grouping Object Levels Levels for populating a grouping object, colon separated SUBOBJN M N/A Host name The name of the host SYSNM N/A Storage name The name of the storage system SYSTYPEN M N/A Object type Object type name TS N/A Timestamp Start timestamp of the sample [YYYY-MM-DD HH:MI:SS] For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation. 45 STOGLB Dataset Performance Metrics HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Additional Columns [55] STOSSW Dataset Performance Metrics Metric Name Description Value Type Level1 BYPORT_ADD N/A RESS Storage switch port address Storage switch port address Configuration data [4] Extended BYPORT_BAN BIT/S DWIDTH Bandwidth of the storage switch port Bandwidth of the storage switch port Configuration data [4] Extended BYPORT_BAN PCT DWIDTH_UTI L Bandwidth utilization of the storage switch port Bandwidth Percentage counter utilization of the storage switch port [4] Extended BYPORT_BYT E_RATE BYTE/S Input/output Input/output A frequency, in traffic rate traffic rate events/sec for the port for the port [4] Extended BYPORT_CO NTROLLER_N AME N/A Storage switch port controller name Storage switch port controller name Configuration data [4] Extended BYPORT_TYP E N/A Storage switch port type Storage switch port type Configuration data [4] Extended 1By Unit default, extended level metrics will not be imported by the ETL when using v10.3 of BMC TrueSight Capacity Optimization. To import them, you will have to set the Collection level to [4] Extended. For more information, refer to Customizing Collection Level. STOHOST Dataset Performance Metrics 46 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metrics are presented in a table, where each column represents a particular variable, and each row corresponds to a given member of the STOSSW dataset. Additional Columns Column Name Unit Name Description DS_SYSNM N/A System name in the Datasource The name of the system as in the Datasource (for lookup) DURATION S Duration Duration of the sample GOLEVELS Grouping Object Levels Levels for populating a grouping object, colon separated LOCATION N/A NM Location Name Physical location of the measured object; if absent, assumed UNKNOWN PORTNM N/A Storage switch port name Storage switch port name SYSNM N/A System name The name of the system proposed for identification in BMC Capacity Optimization; if absent, the DS_SYSNM is used SYSTYPEN M N/A Object type Object type name TS N/A Timestamp Start timestamp of the sample [YYYY-MM-DD HH:MI:SS] N/A HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation. 47 STOSSW Dataset Performance Metrics [4] SYSDSK Dataset Performance Metrics Metrics are presented in a table, where each column represents a particular variable, and each row corresponds to a given member of the SYSDSK dataset. Unit Name Description BYDISK_MO DEL N/A Model by Disk Model of the Configuration data Disk [3] Standard BYDISK_REA D_RATE BYTE/S Disk Read Rate by Disk The average A frequency, in Bytes per events/sec second read from this disk device during the interval. The subobject specifies the Disk id. [3] Standard BYDISK_RESP S ONSE_TIME Disk Response Time The average Generic counter, time for I/O absolute value, requests weighted issued to the device to be served. This includes the time spent by the requests in queue and the time spent servicing them. [4] Extended BYDISK_RPM RPM Disk revolutions per minute Disk revolutions per minute Configuration data Not Available BYDISK_SIZE Size by Disk Disk size (bytes) Configuration data [3] Standard BYTES STOSSW Dataset Performance Metrics 48 Value Type Level1 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Unit Name Description Value Type BYDISK_TRA NSFER_RATE BYTE/S Disk Transfer Rate by Disk The average A frequency, in Bytes per events/sec second transferred to or from this disk device during the interval. The subobject specifies the Disk id. Level1 [3] Standard BYDISK_TYPE N/A the Disk Type the type of Configuration data the disk such as physical or virtual [3] Standard BYDISK_UTIL PCT Disk The Percentage counter Utilization % percentage by Disk of the time that this disk device was busy transferring data during the interval. The subobject specifies the disk name. [3] Standard BYDISK_WRI TE_RATE BYTE/S Disk Write Rate by Disk [4] Extended 1By The average A frequency, in Bytes per events/sec second written to this disk device during the interval. The subobject specifies the Disk id. default, extended level metrics will not be imported by the ETL when using v10.3 of BMC TrueSight Capacity Optimization. To import them, you will have to set the Collection level to [4] Extended. For more information, refer to Customizing Collection Level. 49 SYSDSK Dataset Performance Metrics HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Metric Additional Columns Column Name Unit Name Description DSKNM N/A Disk Name The name of the disk DS_SYSNM N/A System name in the Datasource The name of the system as in the Datasource (for lookup) DURATION S Duration Duration of the sample GOLEVELS N/A Grouping Object Levels Levels for populating a grouping object, colon separated SYSNM N/A System name The name of the system proposed for identification in BMC Capacity Optimization; if absent, the DS_SYSNM is used SYSTYPEN M N/A Object type Object type name TS N/A Timestamp Start timestamp of the sample [YYYY-MM-DD HH:MI:SS] WEIGHT N/A Weight The weight of the sample HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation. SYSDSK Dataset Performance Metrics 50 Troubleshooting Connectivity Issues HP 3PAR ETL for BMC TrueSight Capacity Optimization leverages the HP 3PAR CIM Server to collect capacity and performance metrics. Because some connectivity issues may exist and cause HP 3PAR ETL for BMC TrueSight Capacity Optimization to fail, it is highly recommended to test the connection to the HP 3PAR CIM Server before contacting the Sentry Support Team. To troubleshoot connectivity issues: HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 1. Download the connection tool required from the Sentry Software Website (Downloads section of your product). Please note that the connection tool requires Java v1.6 or higher. 2. Run the command java -jar HP3Par_ConnectionTool_V1.0.00.jar to launch the connection tool. 3. Enter the information required to connect to the system and click Test Connection. 4. Wait for the test to complete. If a connectivity issue is detected, an error message will appear. In this case, the issue encountered does not concern HP 3PAR ETL for BMC TrueSight Capacity Optimization. Check your configuration to diagnose the source of the issue. 5. Click Save As to export the connection test results into a txt file. You can then send this information to the Sentry Support Team. 52 Connection settings Connectivity Index Issues Customize 52 Collection Level -A - -D11 Dataset STOCONT 31 STOGLB 33 STOHOST 45 STOSSW 46 SYSDSK 48 -BBCO Console 11 -C- -E- Collection Level ETL tasks Customize 18 Extended 18 Columns Execute Extended CONTNM 31 Disk Name 48 DS_SYSNM 31, 33, 45, 46, 48 DSKNM 48 DURATION 31, 33, 45, 46, 48 GOLEVELS 45, 46, 48 Grouping Object Levels 45, 46, 48 Host name 45 Location Name 46 LOCATIONNM 46 Object type 31, 33, 45, 46, 48 PORTNM 46 Storage controller name 31 Storage name 33, 45 Storage switch port name 46 SUBOBJNM 45 SYSNM 31, 33, 45, 46, 48 System name 31, 46, 48 System name in the Datasource 31, 33, 45, 46, 48 SYSTYPENM 31, 33, 45, 46, 48 Timestamp 31, 33, 45, 46, 48 TS 31, 33, 45, 46, 48 WEIGHT 48 Configuration 14 Configure Log Level 18 14 21 Collection Level 18 -IInstallation Issues 11 Connectivity 52 Troubleshooting 52 -LLicense Agreement Log Files 27 Grabber 27 Show 25 Log Grabber Run 27 Log Level Configure 24 Verbose 24 Lookup sharing 14 -MMetrics 24 Missing 53 18 11 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Add ETL 14 Additional components Architecture 7 14 Metrics Disk Utilization % by Disk 48 Disk Write Rate by Disk 48 Host Volume Visible Capacity 33 Input/output traffic rate for the port 46 Microcode version 33 Model by Disk 48 Number of available ports by Controller 31 Pool devices count 33 Pool Disk Type 33 Pool Estimated Free System Space 33 Pool Oversubscription Situation 33 Pool RAID Level 33 Pool Subscribed Capacity 33 Pool Subscribed Capacity Percentage 33 Primary Allocated Usable Space 33 Processor utilization by Controller 31 Response time by Controller 31 Size by Disk 48 ST_AVAILABLE_CAPACITY 33 ST_AVAILABLE_CAPACITY_PCT 33 ST_AVAILABLE_FOR_STORAGE_POOLS 33 ST_AVAILABLE_IN_STORAGE_POOLS 33 ST_CAPACITY 33 ST_CONFIG_SIZE 33 ST_CONSUMED_CAPACITY 33 ST_CONSUMED_CAPACITY_PCT 33 ST_DEVICE_TOTAL 33 ST_DEVICECOUNT 33 ST_DISK 33 ST_DISK_TYPE 33 ST_HOSTCNT 33 ST_MICROCODE 33 ST_OVERSUBSCRIBED_CAPACITY 33 ST_POOL_DEV_COUNT 33 ST_POOL_ESTIMATED_FREE_SYSTEM_SPACE 33 ST_POOL_OVERSUBSCRIPTION_SITUATION 33 ST_POOL_RAID_LEVEL 33 ST_POOL_SUBSCRIBED_CAPACITY 33 ST_POOL_SUBSCRIBED_CAPACITY_PCT 33 ST_POOL_TYPE 33 ST_PRIMARY_ALLOCATED 33 ST_SID 33 ST_SIZE 33 ST_SYSTEM_BANDWIDTH 33 ST_SYSTEM_BANDWIDTH_UTIL 33 ST_SYSTEM_MODEL 33 ST_SYSTEM_PORT_NUM 33 18 -OObject relationships Overview 7 14 -PPerformance Metrics Allocated Space by Host 45 Array Pool Type 33 Attached Hosts Number 33 Available Capacity 33 Available Capacity for Storage Pools 33 Available Capacity in Storage Pools 33 Available Capacity Percentage 33 Bandwidth of the storage switch port 46 Bandwidth utilization of the storage switch port 46 By Host Physical Size 45 BYCONT_PORT_NUM 31 BYCONT_PROCESSOR_UTIL 31 BYCONT_RESPONSE_TIME 31 BYCONT_TRANSFER_RATE 31 BYDISK_MODEL 48 BYDISK_READ_RATE 48 BYDISK_RESPONSE_TIME 48 BYDISK_RPM 48 BYDISK_SIZE 48 BYDISK_TRANSFER_RATE 48 BYDISK_TYPE 48 BYDISK_UTIL 48 BYDISK_WRITE_RATE 48 BYHOST_ALLOCATED 45 BYHOST_SIZE 45 BYPORT_ADDRESS 46 BYPORT_BANDWIDTH 46 BYPORT_BANDWIDTH_UTIL 46 BYPORT_BYTE_RATE 46 BYPORT_CONTROLLER_NAME 46 BYPORT_TYPE 46 Device Space 33 Disk Read Rate by Disk 48 Disk Response Time 48 Disk revolutions per minute 48 Disk Transfer Rate by Disk 48 54 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 Missing Performance Metrics 33 -RRun configuration 14 -SShow Log 25 STOCONT Dataset 31 STOGLB Dataset 33 STOHOST Dataset 45 STOSSW Dataset 46 Supported Platforms 9 Versions 9 SYSDSK Dataset 48 -T Task properties Troubleshooting 14 Connectivity Issues 52 -UUpload 11 -V Versions BMC TrueSight Capacity Optimization 55 9 HP 3PAR ETL for BMC TrueSight Capacity Optimization Version 7.0.00 ST_SYSTEM_SUBSCRIBED_CAPACITY 33 ST_SYSTEM_TRANSFER_BYTE_RATE 33 ST_SYSTEM_VENDOR 33 ST_THINDEV_COUNT 33 ST_THINPOOL_CONFIG_TOTAL 33 ST_THINPOOL_COUNT 33 ST_THINPOOL_FREE 33 ST_THINPOOL_USED 33 ST_VOLUME_CONSUMED_CAPACITY 33 ST_VOLUME_CONSUMED_CAPACITY_PCT 33 ST_VOLUME_HOST_VISIBLE_CAPACITY 33 ST_VOLUME_IO_RATE 33 ST_VOLUME_MAPPED 33 ST_VOLUME_RAID_LEVEL 33 ST_VOLUME_RESPONSE_TIME 33 ST_VOLUME_TIME_SINCE_LAST_ACTIVITY 33 ST_VOLUME_TRANSFER_BYTE_RATE 33 Storage Array Model 33 Storage Array Port Number 33 Storage Capacity 33 Storage Configured Space 33 Storage Consumed Capacity 33 Storage Consumed Capacity Percentage 33 Storage Device Unique Identifier 33 Storage Devices Number 33 Storage Oversubscribed Capacity 33 Storage Size 33 Storage Subscribed Capacity 33 Storage switch port address 46 Storage switch port controller name 46 Storage switch port type 46 System Bandwidth 33 System Bandwidth Utilization 33 System Transfer Byte Rate 33 the Disk Type 48 Thin devices count 33 Thin pool free space 33 Thin Pool Total capacity 33 Thin pool used space 33 Thin pools count 33 Total Number of used Disks 33 Transfer rate by Controller 31 Vendor 33 Volume Consumed Capacity 33 Volume Consumed Capacity Percentage 33 Volume External Unique Identifier 33 Volume Mapped 33 Volume Operation Rate 33 Volume RAID Level 33 Volume Response Time 33 Volume Time Since Last Activity Volume Transfer Byte Rate 33 VOLUME_EXTERNAL_ID 33 ABOUT MARKETZONE DIRECT PRODUCTS The BMC MarketZone Direct program sells and supports third-party products that complement and/or augment BMC solutions. MarketZone Direct products are available under BMC license and support terms. BUSINESS RUNS ON I.T . I.T . RUNS ON BMC SOFT WARE About Sentry Software™ Sentry Software, a strategic Technology Alliance Partner of BMC Software, provides comprehensive multi-platform monitoring solutions that enable management of the hardware and software aspects of all servers and SANs and covering up to 100 % of custom applications within the BMC ProactiveNet Performance Management environment. Sentry Software also develops adapters for BMC Atrium Orchestrator that enables IT administrators to automate the execution of common requests and tasks that occur in the daily course of IT operations. Combined with BMC’s servers and network automation tools, the adapters allow IT administrators to implement provisioning and decommissioning workflows that cover all layers of their IT infrastructure. Finally, Sentry Software designs connectors that bring storage capacity metrics into BMC TrueSight Capacity Optimization to ensure IT administrators that their storage infrastructure is properly sized for their current and future needs. Bus ines s t hrives when IT runs s ma rt er, fa s t er a nd s t ronger. Tha t ’s why t he mos t dema nding IT orga niza t ions in t he world rely on BMC Soft wa re a cros s dis t ribut ed, ma infra me, virt ua l a nd cloud environment s . Recognized a s t he lea der in Bus ines s Service Ma na gement , BMC offers a comprehens ive a pproa ch a nd unified pla t form t ha t helps IT orga niza t ions cut cos t , reduce ris k a nd drive bus ines s profit . For t he four fis ca l qua rt ers ended Sept ember 30,2011, BMC revenue wa s a pproxima t ely $2.2 billion. About BMC Software™ BMC Software helps leading companies around the world put technology at the forefront of business transformation, improving the delivery and consumption of digital services. From mainframe to cloud to mobile, BMC delivers innovative IT management solutions that have enabled more than 20,000 customers to leverage complex technology into extraordinary business performance—increasing their agility and exceeding anything they previously thought possible. For more information about BMC Software, visit www.bmc.com. LEARN MORE To learn more about our solutions, please visit : www.sentrysoftware.com/solutions Like us on Facebook: facebook.com/sentrysoftware Follow us on Twitter: twitter.com/sentrysoftware 467616 © BMC Software, Inc. All rights reserved.