Transcript
5/7/2014
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Kentre Davis Course: Test Score Results: Test Type:
Group: DESOTO - SCALLION - PERIOD 3 A+ MasterExam for Exam 220-802 A+ Practical Application View Study Guide
Monday May 05, 2014 - 10:19:26 AM MasterExam [2/180 1.11%]
Print these Answers
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Question Type/Title/Question Title: Changing File Attributes Question: Which option represents the action used to change file attributes on a file? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Missing Error Message A user has received a BOOTMGR is missing error message. Which command can be entered into the Command Prompt window to repair this problem? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Open the file in safe mode Right-click on the file and select the B attribute check box Right-click on the folder, click C Properties, and select an attribute check box Open the file in an application and D save as with a different name
Title: Question:
User Answer
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# A
# A B C D
Answer Key BOOTREC /FIXBOOT BOOTREC /REPBOOT REPBOOT /REBUILDBCD FIXBOOT /BOOT\BCD BCD.OLD
Title: Cause of Overheating Question: Which part can cause overheating and needs to be replaced if it is faulty? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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# A B C
Answer Key Fan Palette Parallel access
D
Interactive interface
Title: Question:
Windows 7 Configuring Hard Disks Which option represents the administrative tool that is used to configure a hard disk? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Answer Key Task Scheduler Local Security Policy Component Services Computer Management
Title: Question:
Hardware Driver Information A user wants to see which version of the network card driver is currently installed. Which Control Panel shortcut can provide this information? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A
Answer Key Personalization
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SOHO Best Practices SOHO security best practices suggest that users should not change the default username and password. Question Type: True/False Correct Answer
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A B C D
A lost file Duplicate folder icons An empty duplicate file Previous versions of a file
Configuring an IP Address Which option represents the term describing a fixed IP address for a computer or device? Question Type: Multiple Choice (Choose one) Correct Answer
Correct Answer
Answer Key NT boot FIXMBR Windows PE Event Viewer
Windows 7 Category View Which options represent categories in the Control Panel category view in Windows 7? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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# A B C D
Title: Question:
User Answer
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Answer Key Static IP DHCP IP Visual IP Dynamic IP
Preinstallation Environment Review Which is a preinstallation environment that can be used to boot and run antivirus software? Question Type: Multiple Choice (Choose one)
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# A B C D
Title: Question:
User Answer
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Answer Key Blocks connectivity Quarantines the file Compresses file codes Disables system restore
Correct Answer
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# A B C D
Title: Question:
User Answer
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Answer Key TRUE FALSE
Title: The Meaning of Shadow Copy Question: Which option best represents the meaning of the term, shadow copy? Question Type: Multiple Choice (Choose one) User Answer
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Title: Using Antivirus Software Question: If a file cannot be cleaned, which action is taken by the antivirus software? Question Type: Multiple Choice (Choose one) User Answer
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Device Manager Ease of Access Center Programs and Features
Title: Question:
User Answer
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B C D
Title:
# A
Answer Key Programs
B C D
User Accounts Speech Recognition Network and Internet
Windows 7 Classic View
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Title: Windows 7 Classic View Question: Which option represents an advantage to using the classic Control Panel view? Question Type: Multiple Choice (Choose one) User Answer
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Tools Used to Install Cable Connectors A technician is installing a surround sound system in a conference room. Which tool would he use to prepare the speaker cable ends? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Logical drives Dynamic disks Primary partitions
D
Extended partitions
# A B
Answer Key No power Devices fail intermittently Attempts to boot to the incorrect C device Fans work, but there is no power to D other devices
Security Measures Which is a security measure that can be taken to keep information safe if a device is stolen? Question Type: Multiple Choice (Choose one) Correct Answer
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# A B C
Title: Question:
User Answer
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Answer Key Brad point bit Wire strippers Cruciform driver Punch down tool
Title: Motherboard Failure Question: Which would be an indication that the motherboard has failed? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Types of Basic Drives Question: Which are the types of basic drives? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key Programs are grouped Most icons are displayed User accounts are hidden Only administrators can access the D applications
Title: Question:
User Answer
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# A B C
Title: Question:
# A B C D
Answer Key Antivirus software Controling applications Operating system updates Failed login attempts restriction
User Authentication Best Practices Which options represent best practice with regards to user authentication?
Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Correct Answer
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Answer Key
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Disable Autorun
B
Set strong passwords
C
Restrict user permissions
D
Require a user to have a password
Shares on a Specific Computer
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Shares on a Specific Computer Which option represents a folder on a local computer that a user has set to be shared? Question Type: Multiple Choice (Choose one) User Answer
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Run Line Utility for Startup Configuration An administrator notices a slow boot time on a computer. Which option best represents the command used to access startup information through the Run dialog box or the Search box? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key NET NETSTAT NBTSTAT NSLOOKUP
Correct Answer
# A
Answer Key Calculates the ASPs
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B
Computer will not boot up
C D
CPU instructions are moved Compact storage site is disabled
Custom Partitions Windows is being installed to a disk with 80 GB of free space. Create a 60,000MB partition on this disk. Select the new partition and continue the installation. Question Type: Flash Demo
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Title: Question:
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Answer Key Cmd Mstsc Dxdiag Msconfig
Title: Missing Elements Question: Which is a result when Boot.ini is missing? Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Title: Shows Network Statistics Question: Which command-line tool shows the network statistics for a local computer? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Local share System share Network share Unknown share
Title: Question:
User Answer
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# A B C D
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Step(s) Click in the interface to begin the demo Click Drive options Click New Select the text in the Size field Type: 60000 Click the Apply button Click the OK button Click the Next button
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Configuring an IP Address Automatically Which option represents the term describing an IP address for a computer that is set to automatically get an IP address from the network server? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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# A B C D
Answer Key Static IP DHCP IP Visual IP Dynamic IP
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Title: Question:
FAT16 Review The FAT16 file system can store files with names containing up to how many alphanumeric characters? Question Type: Multiple Choice (Choose one) User Answer
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Troubleshooting Slow PC Performance A user feels her computer has been slower than usual and wants to discover the reasons for the poor performance. Which options represent actions she can take to troubleshoot the PC? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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Answer Key A Delete newly installed application folders Check settings on installed antivirus B software Check for unnecessary services C running in the background
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D
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Answer Key Access to system files Restrictions can be enforced
C
The account can be on a VLAN
D
Offer a visitor access to the Internet
# A B C D
Answer Key Paper jam Slow drivers Colored paper Upside-down paper
Title: Find POST Code Beeps Question: Where would a technician look to find out what the POST code beeps mean? Question Type: Multiple Choice (Choose one) User Answer
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# A B
Title: Printing Stopped and Needs Attention Question: A network printer stopped printing. Which option represents a possible cause? Question Type: Multiple Choice (Choose one) User Answer
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Check for processes using the highest amount of CPU resources
Benefits of a Guest Account Which options represent the benefits of configuring and using guest accounts? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Title: Question:
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Answer Key Three Eight Twelve Sixteen
Title: Question:
User Answer
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# A B C D
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Answer Key CPU documentation Hard drive documentation Operating system manual Motherboard documentation
Title: Question:
Password Secured Which new utility application in Windows 7 is a workgroup with password security? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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# A B
Answer Key HomeGroup Printer group
C D
Security group Windows group
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Title: Question:
Synchronization Types Which are connection types that enable synchronization? Choose all that apply.
Question Type: Multiple Choice (Choose all that apply) User Answer
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Correct Answer
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# A B C D
Answer Key CIM EISA GPRS WWAN
# A
Answer Key Verify the cables
B C D
Check the controller Attempt to boot the OS Ensure the drives have not failed
Task Manager Processes A user notices sluggish performance and suspects a program is using too much RAM and is unresponsive. Which command in the Processes tab of the Task Manager will close the process? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Missing CPU Missing driver Missing Boot.ini Not enough memory
Title: Question:
User Answer
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# A B C D
Title: Missing RAID Question: Which actions should a user take if RAID is not found? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Intermediary Optical drive Over the network
Title: Connection Provided by Verizon Question: Which type of network connection is provided by Verizon or AT&T? Question Type: Multiple Choice (Choose one) User Answer
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D E F
RAID Detection A user is installing a new OS, but RAID is not detected during installation. Which would be the reason for the RAID to not be detected? Question Type: Multiple Choice (Choose one)
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Answer Key USB LEDs Bluetooth
Title: Question:
User Answer
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# A B C
# A
Answer Key End Process
B C D
Refresh now Exit Task Manager Show processes from all users
Title: Question:
System Configuration Information A user wants to know more about the Windows 7 computer she is using. Which options represent the information she can gather in the System applet? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key Speed of RAM Computer name
C
Windows edition
D
Activation details
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Correct Answer
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Step(s) Click in the interface to begin the demo Select the Administrator check box Select the Power user check box Select the Standard user check box Select the Guest check box
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Select the Submit button
Title: Question:
Blank Screens What should a computer technician do if there is no image on the screen? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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Correct Answer
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# A B C
Answer Key Check cable connections Check transfer speed rates Make sure monitor is turned on Make sure video drivers are not D corrupted
Title: Treating OS Symptoms Question: Generally, when a file fails to open, it means that __________. Question Type: Multiple Choice (Choose one) User Answer
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# A B C D
Share Permissions with NTFS Permissions Which option represents a method of allowing access to a file after NTFS permissions are set to Deny? Question Type: Multiple Choice (Choose one) Correct Answer
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B C D
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Answer Key the file is corrupted the LCDs are locked the file was optimized the file was not assigned drivers
Title: Question:
User Answer
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Answer Key Mmc Mstsc Apps.msc Services.msc
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Types of Users Click, in the correct order, the possible user permission levels from most powerful to least powerful. Question Type: Flash Demo
User Answer
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Speed of processor
Title: Question:
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Activation details
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Remote Configuration and Run Line Utilities An administrator wants to connect to a remote computer. She knows the name of the computer and has administrative rights. Which option represents the command that will connect her to the remote computer? Question Type: Multiple Choice (Choose one)
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Title: Question:
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Title: Question:
Answer Key Create a new share that allows full access Change permissions in NTFS settings to Allow Change the parent share permissions to Allow full access Change the parent share permissions to Never deny access
Common OS Problems BSODs are usually caused by a hardware problem; however, the technician has troubleshot all the hardware and found no problems. Which are some common
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troubleshot all the hardware and found no problems. Which are some common causes of BSODs due to the operating system? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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Administrative Tools Network and Internet Hardware and Sound Appearance and Personalization
Title: Question:
Choosing Home, Work, or Public When choosing between the home, work, or public network settings, which is affected by the choice made? Question Type: Multiple Choice (Choose one) Correct Answer
Correct Answer
Correct Answer
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Answer Key The computer may not boot up
B
Installed applications may not run
C
Common OS services may not run Files may rename themselves back D to their original names
# A B
Answer Key Standby Balanced
C
Power saver
D
High performance
Title: Parts of Power Options Question: Which are parts of the Power Options applet? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A
Title: Available Power Plans Question: Which are available power plans in Windows 7? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key Firewall profile Controlled settings Network card properties Exceptions to the network
Effects of a Renamed System File A computer has been infected by a virus that renames some system files. Which options represent possible effects of a renamed system file? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Title: Question:
User Answer
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Poorly written device drivers
Correct Answer
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D
Accessing Component Services An administrator wants to configure a COM+ application on a local computer. Which option represents the group where Component Services can be accessed? Question Type: Multiple Choice (Choose one)
User Answer
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Answer Key Corrupt .dll files Memory corruption Malfunctioning motherboard
Title: Question:
User Answer
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# A B C
Title: Question:
# A B C
Answer Key Sleep Layout Standby
D
Hibernate
Troubleshoot Device Failure A user has a device that works one day and does not work the next. Which would
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A user has a device that works one day and does not work the next. Which would be things to troubleshoot? Question Type: Multiple Choice (Choose one) User Answer
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DLL Tool A user has received a DLL error message. Which tool can be used to determine if the DLL was registered correctly? Question Type: Multiple Choice (Choose one) Correct Answer
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Correct Answer
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Correct Answer
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Answer Key The file will drop all permissions The file will keep its permissions The file will inherit the permissions of C the parent folder The file will change the permissions D of the parent folder
# A
Answer Key Fix boot sectors
B C D
Fix boot records Fix update failures Partition management
Installation Types Which installation type is an installation of an operating system on a hard drive which has been totally erased? Question Type: Multiple Choice (Choose one) Correct Answer
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# A B
Title: Question:
User Answer
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Answer Key REGSVR32 Event Viewer Command Prompt Automated System Recovery
Title: Using the Recovery Console Question: Which are functions of using the Recovery Console? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
Title: Moving Files with Permissions with NTFS Question: Which option represents the result of moving a file within a partition? Question Type: Multiple Choice (Choose one) User Answer
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Answer Key Bad cable Failing CPU Poor seating of device Corrupted memory chip
Title: Question:
User Answer
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# A B C D
# A B C D
Answer Key Blank installation Clean installation Unattended installation Remote network installation
Title: Question:
Customize Power Plan Using the Control Panel Search box, navigate to the Power Options applet. Create a new power plan named, Tom's Super Power Plan. Set the display to turn off after 20 minutes, and set the computer to go to sleep after one hour. Question Type: Flash Demo Grade: # 1 2 3 4 5 6 7 8
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Step(s) Click in the interface to begin the demo Type: Power Options Click Power Options Click Create a power plan Type: Tom's Super Power Plan Click the Next button Click the Turn off the display drop-down button Click 20 minutes
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Click Click Click Click
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20 minutes the Put the computer to sleep drop-down button 1 hour the Create button
Title: Larger Networks Question: Which network type is used when networks get larger? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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# A B C D
Answer Key Domain Startup WorkGroup HomeGroup
SHUTDOWN Command Prompt
Question: Which is the SHUTDOWN command used for in the OS? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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ReadyBoost Minimum Requirements Which option represents the minimum amount of space required on a ReadyBoost device? Question Type: Multiple Choice (Choose one) Correct Answer
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Correct Answer
Answer Key Add mirror Shrink volume New partition Extend volume
Connect Desktops and Programs Which unique Windows 7 applet allows a user to connect to desktops and programs from a workplace? Question Type: Multiple Choice (Choose one) Correct Answer
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Title: Question:
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Answer Key 4 GB 32 GB 256 MB 812 MB
Windows 7 Splitting Partition When splitting a partition in the Disk Management snap-in in Windows 7, the user right-clicks the desired drive. Which is the selection to split the drive? Question Type: Multiple Choice (Choose one)
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Title: Question:
User Answer
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Answer Key Turn computer off Stop downloads to the OS Turn OS files on and reloads Stop unwanted programs from D running
Title: Question:
User Answer
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# A B C
# A B C
Answer Key HomeGroup Action Center Network Setup Wizard RemoteApp and Desktop D Connections
Title: Question:
Internet Options Security Click, in the correct order, the steps to access the Internet Explorer Security settings. Question Type: Flash Demo
Grade: # 1 2
Incorrect
Step(s) Click in the interface to begin the demo Select the Click the Start button check box
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Select the Click the Start button check box Select the In the Search box, type: Internet Explorer check box Select the Click Internet Explorer check box Select the Click the Tools menu check box Select the Click Internet Options check box Select the Click the Security tab check box Click the Submit button
Title: Question:
NET Commands Which NET commands enable a user to view or create mapped network drives? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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Warning Sign Which warning sign is it when nothing comes up on the screen and the computer begins to beep at the user? Question Type: Multiple Choice (Choose one) Correct Answer
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Correct Answer
Correct Answer
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Answer Key Class 3 G-Force port network Coverage intell network Cellular wireless network
# A B C
Answer Key Copy Daily Normal
D
Incremental
Title: Windows Firewall Settings Question: Which options represent settings for Windows Firewall? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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# A B C D
Title: Backup Review Question: Which type of backup clears the archive attribute? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Answer Key Indicator lights System lockups POST code beeps Unexpected shutdowns
Internet Connection Enabled Which enables a smartphone or other mobile device to connect to the Internet through a network? Question Type: Multiple Choice (Choose one)
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Title: Question:
User Answer
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Answer Key NET USE NET MAP NET VIEW NET SEND
Title: Question:
User Answer
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# A B C D
# A
Answer Key Turn on Windows Firewall
B
Turn off Windows Firewall Suspend Windows Firewall for C games Notify me when Windows Firewall D blocks a new program
Title: Question:
Reasons to Change Default Passwords Which options represent a reason to change default passwords on computers and devices? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
#
Answer Key
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Title: Question:
Installing Drivers Which icon is used in Device Manager to indicate that a compatible driver has been installed, but the driver might not be providing full functionality? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Correct Answer
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Answer Key
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A B C D
Testing Planning Verifying Documentation
Important Before Changes Which is an important thing to do before making changes while troubleshooting? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
# A
Answer Key Document findings
B C D
Back up critical data Turn off system power Ensure safety from electrical shock
Correct Answer
#
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A
Answer Key A single machine with multiple operating systems installed A device that must be kicked several times in frustration A device used to measure voltage, amperage, and resistance An installation method used to install various PC components
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Title: Multiboot Defined Question: What is a multiboot system? Question Type: Multiple Choice (Choose one) User Answer
B C D
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Answer Key Blue I Red X Green question mark Black exclamation point
Title: Question:
User Answer
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# A B C D
Title: Last Step Question: Which is the last step in troubleshooting? Question Type: Multiple Choice (Choose one) User Answer
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D
Answer Key Default passwords are easily guessed Default passwords can be researched Custom passwords are easily remembered Strong custom passwords are less likely to be guessed
Title: Question:
Troubleshooting Slow Internet Connections A user finds her Internet connection is considerably slower than the other machines on her home network. Which options represent steps she should take to ensure the fastest Internet connection? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
#
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B C
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Answer Key Check the integrity of the Ethernet cable Scan the computer for a virus or malware Reformat all removable devices and drives Ensure there is sufficient free disk space for temporary files
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Step(s) Click in the interface to begin the demo Drag Right-click on the desktop to the first available position Drag Click Gadgets to the second available position Drag Double-click a gadget to the third available position Click the submit button
Title: Antivirus Software Updates Question: When should antivirus software be updated? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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Correct Answer
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Answer Key Boot the computer from the Windows Vista DVD Install Windows Vista over the B current OS through the Clean Install wizard Set up remote assistance and allow C for the server to push Vista onto the desktop Install the OS by running the Set up D program from within the current version of Windows A
Title: Mobile Device Screen Calibration Question: Which option represents the best reason to calibrate a mobile device screen? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A B C
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Answer Key Annually Automatically Only when purchased Manually on a regular basis
Methods of Clean Installation Which are two methods to perform a clean installation of Windows Vista from DVD? Question Type: Multiple Choice (Choose all that apply)
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# A B C D
Title: Question:
User Answer
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Answer Key Click the File menu Click the Start button Click the Recycle Bin icon Right-click on the desktop
Incorrect
User Answer
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# A B C D
Windows Desktop Gadgets Click, in the correct order, the steps to add a Windows 7 gadget to the desktop without a sidebar. Question Type: Flash Demo
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space for temporary files
Title: Question:
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D
Title: Control Panel Access Question: Which action must a user take to open the Control Panel in Windows 7? Question Type: Multiple Choice (Choose one) User Answer
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D
Answer Key To clear settings that interfere with 3G To correct errors with voice command calls To synchronize e-mail from the network carrier To set up screens for best touch responsiveness
Title:
Media Synchronization
Question:
Which are mediums that may be used to sync media, such as music, videos, and
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Which are mediums that may be used to sync media, such as music, videos, and pictures? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Correct Answer
Correct Answer
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# A B
Answer Key Set password policies Run legacy applications
C
Stop and start some services Install programs that do not effect D the OS
# A B C D
Answer Key DriverQuery 64-bit processing Fast user switching Guest logon off by default
# A B C D
Answer Key Apple iOS Android OS BlackBerry OS Windows Mobile
Title: Understanding Antivirus Software Question: Most antivirus software uses which option to scan for viruses and worms? Question Type: Multiple Choice (Choose one) User Answer
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DoubleTwist
Apps from the App Store Which option represents the mobile device OS required to use apps from the App Store? Question Type: Multiple Choice (Choose one)
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Zensync
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Title: Question:
User Answer
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Latitude
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Title: Windows XP Home Operating Systems Question: Which option represents a feature of the Windows XP Home operating system? Question Type: Multiple Choice (Choose one) User Answer
78
D
Permissions of the XP Power User Which options represent permissions of a power user on a Windows XP computer? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
þ þ þ ý
Answer Key DB2 Async iTunes
Title: Question:
User Answer
77
# A B C
# A B C D
Answer Key Checksum Inoculation Degausser Electromagnets
Title: Solid-State Hard Drives Question: Which option represents the biggest advantage of SSDs over HDDs? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
þ
# A
Answer Key HDDs cost less than SSDs SSDs require less power than B HDDs SSDs have larger footprints than C HDDs SSDs have faster read/write speeds D than HDDs
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Title:
Command Prompt Tools
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Title: Question:
Command Prompt Tools Which command prompt tools can be used to troubleshoot hard drives? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Title: Question:
# A B
Answer Key RFTF FDISK
C
CHKDSK
D
FORMAT
Installation Start to Finish In which installation process does the installation start, progress, and finish without a user touching the computer?
Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Create a New Striped Volume Three drives on a computer running Windows 7 have been converted from basic disks to dynamic disks. Follow the steps in the correct order to create a new striped NTFS volume (RAID 0 array) that stripes across all three dynamic disks. Assign the new volume drive letter E, and only perform a quick format. Question Type: Flash Demo
# 1 2 3 4 5 6 7 8 9 10 11 12 13 14
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Step(s) Right-click the unallocated space on one of the dynamic disks Click New Striped Volume Click the Next button Click Disk 1 Click the Add button Click Disk 2 Click the Add button Click the Next button Click the Assign the following drive letter drop-down button Click E Click the Next button Select the Perform a quick format check box Click the Next button Click the Finish button
Title: Question:
More Power Supply Issues Which is one of the issues that occur when there is a problem with the power supply? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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Answer Key Clean installation Attended installation Controlled installation Unattended installation
Title: Question:
Grade:
84
# A B C D
# A B C D
Answer Key Loud noise Continuous reboots Blank screen bootup Intermittent device failure
Title: Artifacts Review Question: Which are examples of display artifacts? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
þ
# A
Answer Key Ghosting
B C
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Title:
Types of Questions
Wire strippers External enclosure Unintended drop shadow behind D text
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Title: Question:
Types of Questions Which type of questions should a technician ask a user when troubleshooting a system? Question Type: Multiple Choice (Choose one) User Answer
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Title:
# A B C D
Answer Key Vague Random Detailed Accusatory
Step Five
Question:
Which are things to check when starting step 5 of troubleshooting? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
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Use hardware devices
# A
Answer Key RAID 5
B C D E F
Simple Logical Striped Primary Mirrored
G
Spanned
# A B C D
Answer Key Drivers need to be updated Printer needs to be cleaned Fuser unit needs to be replaced Feeder pulleys need to be replaced
Title: NTFS Advantages Question: Which are advantages of NTFS over FAT-based systems? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
91
E
Probable Causes of Garbled Characters A printer is not functioning properly and prints only garbled characters. Which option represents the probable cause? Question Type: Multiple Choice (Choose one)
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Open applications Finalize documents Access the Internet
Title: Question:
User Answer
90
B C D
Dynamic Volume Types A user installing an OS needs to make sure that the computer will support software-based RAID. He knows that dynamic disks are needed. Which are volume types used by dynamic disks? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Answer Key Restart computer
Title: Question:
User Answer
89
# A
# A
Answer Key Encryption
B
Compression
C D
Larger drives Less expensive
Title: Question:
Updating in Windows XP A user would like to make changes for updates on a computer. However, the user is familiar only with Windows Vista, and this computer runs Windows XP. Which is the applet the user needs to make the desired changes? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
þ
# A B
Answer Key Indexing Options Automatic Updates
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B C D
# A B
Answer Key Boot VHD Attach VHD
C D
Create VHD Startup VHD
Title: Recover Image Restoration Question: Which options describe a recovery image restoration? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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# A
Answer Key Complete restoration
B
Exact copy of a drive Automatically backs up system
C
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Accessing Other Users' Files A user is having difficulty accessing data from a former employee's My Documents folder on a local computer. Which option represents the best solution to accessing the data? Question Type: Multiple Choice (Choose one) Correct Answer
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files System settings replaced by system D image
Title: Question:
User Answer
95
Automatic Updates Administrative Tools Windows Update Application
Title: Adding Drive Options Question: Which are two options for adding drives to the Disk Management snap-in? Question Type: Multiple Choice (Choose all that apply) User Answer
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Title: Question:
# A B
Answer Key Log in as a guest Mark the files for backing up Log in as an administrator and take C ownership Reformat the hard disk with D Windows 7 Ultimate
Understanding Static Addresses Static addresses involve a user performing which action?
Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A B
þ
C D
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Title: Question:
Faxing and Scanning with Windows Vista Which options represent editions of Windows Vista that support scanning, faxing, and receiving documents with Windows Fax and Scan? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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97
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Answer Key Mirroring using two separate addresses Recording information between addresses Configuring the IP address information manually Prompting a computer to seek out a DHCP server
# A
Answer Key Ultimate
B C D
Business Home Basic Home Premium
Title: Understanding Distorted Images Question: Which components could cause a distorted image? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Answer Key A system repair Reconfigure the hard drive Reconstruct the boot sector Reinstall the operating system
# A B C D
Answer Key FDISK CHKDSK FORMAT DISKPART
Title: Troubleshoot with Msconfig Question: Msconfig can help troubleshoot which areas? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
103
# A B C D
Mistakes in Partitioning A user has Windows 7 and has made an unrepairable mistake when partitioning disks in the command prompt. Which command tool was the user most likely using? Question Type: Multiple Choice (Choose one)
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Answer Key System Shred Driver Rollback Device Manager Driver Properties
Title: Question:
User Answer
102
# A B C D
Attempted Shutdown If a user has attempted several times to shut down a computer and it continues to improperly shut down, which should be done to fix the problem? Question Type: Multiple Choice (Choose one)
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Answer Key DVD-ROMs NTLDR syntax Directory trees Hard drives and solid-state media
Title: Question:
User Answer
101
# A B C D
Undoing Changes Which tool should be used to undo a change involving a hardware device before System Restore is used? Question Type: Multiple Choice (Choose one)
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Mouse
Title: Question:
User Answer
100
D
FORMAT Magnetic Media FORMAT is used to format which types of media to FAT, FAT32, or NTFS file systems? Question Type: Multiple Choice (Choose one)
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Answer Key Cable Toner Driver
Title: Question:
User Answer
99
# A B C
# A
Answer Key Service problems
B
OS startup issues
C D
Application problems Maintenance problems
Title: Question:
Conflicting IP Addresses A user logged onto his normal domain and reads an error about having a conflicting IP address. His computer is assigned a static IP address. This is the first time the error was displayed. Which options offer a probable explanation for this error? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
#
Answer Key
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# A
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C
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Not Shared Documents A user is familiar with Windows XP but not with Windows Vista and is having difficulties finding where the shared folders are. In Windows XP, shared folders are in the Shared Documents folder. Where are the shared documents found in Windows Vista? Question Type: Multiple Choice (Choose one) Correct Answer
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Correct Answer
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Professional
D
Home Premium
# A B C D
Answer Key Phishing Malware Tailgating Shoulder surfing
Location of Application Installation Folders Which options represent the location of most application installation folders? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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Answer Key Starter Ultimate
Title: Question:
User Answer
109
# A B
Title: Using Privacy Filters Question: Privacy filters prevent which option? Question Type: Multiple Choice (Choose one) User Answer
108
Answer Key Crimper Ball peen Kevlar shear Swaging tool
Microsoft Windows 7 64-Bit Operating System Which options represent editions of Windows 7 that include 64-bit support? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
þ þ þ ý
# A B C D
Title: Question:
User Answer
107
Answer Key Public folder Shared folder Private folder Network folder
End Connectors on a Cable A technician is making custom-sized Ethernet cables. Which tool would she probably use to fix the plastic connectors to the ends of the cable? Question Type: Multiple Choice (Choose one)
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# A B C D
Title: Question:
User Answer
106
A technician set up a printer with the same static IP address The network administrator changed D the domain-reserved IP address blocks
Title: Question:
User Answer
105
Answer Key The domain is full B The user has more than one computer
Title: Question:
# A
Answer Key C:\Program Files
B C D
C:\Program Files (x86) C:\Program Files (32 bit) C:\Program Files (64 bit)
Demagnetizing a Disk An administrator wants to demagnetize a disk in order to take away any data on
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Answer Key Running Enabled Disabled Connected
Task Manager Traffic Display A local administrator wants to control who is accessing a Windows 7 computer. Which options represent tasks available in the Users tab? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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# A B C D
Title: Question:
User Answer
112
Answer Key CacheSet tool AccessChk tool Degaussing tool Disk defragmenter tool
Title: Default Setting Question: Which is the default setting for Remote Assistance in Windows 7? Question Type: Multiple Choice (Choose one) User Answer
111
# A B C D
Title: Question:
# A B
Answer Key Ban Log off
C
Disconnect
D
Send message
Windows Security Center in Windows Vista In the Windows Security Center in Windows Vista, which are security options? Choose all that apply.
Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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# A B C D
Answer Key Loop Krieger Meteral Loopback
Title: Features of Windows Firewall Question: Which options represent functions of Windows Firewall? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
115
D
Connecting a Cable Tester A technician is connecting a cable tester to an old network cable. One end is connected to the main part of the device. Which term represents the component connected to the other end of the cable? Question Type: Multiple Choice (Choose one)
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Answer Key Firewall Maintenance Automatic update
Title: Question:
User Answer
114
# A B C
Title: Question:
# A B
Answer Key Prevent e-mail viruses Disable phishing scams C Allow a program access to the Internet Restrict outside access to the D computer
Advanced Security The local computer administrator cannot find the Windows Security Center on her Windows 7 computer. Which option represents the new name for the Windows
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Windows 7 computer. Which option represents the new name for the Windows Security Center? Question Type: Multiple Choice (Choose one) User Answer
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Security Solution Which System Restore options are displayed in the System Protection tab of the System Properties window? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
#
Answer Key
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Create a restore point
B
Automatic restore points
C D
Perform a system restore History of logged restore points
Title: Question:
Launch System Image A user has backed up a system and now needs to launch the system image. Which repair tool is used to do this? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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118
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# A
Answer Key Close GOAT connectors together Ensure that cables are properly B connected Seat exposed screws that are past C the line Force pins down on hardware D components
Title: Understanding Vocabulary Question: Which is the correct definition for the term social engineering? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A B C
þ
120
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Answer Key SFC Msconfig Recovery Console Emergency repair disk
Using Punch Down Tools A technician is setting up a digital classroom. She brought her punch down tools. Which option represents the main purpose of punch down tools? Question Type: Multiple Choice (Choose one)
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# A B C D
Title: Question:
User Answer
119
Answer Key Security Hub Control Panel Action Center Security System
Title: Question:
User Answer
117
# A B C D
Title: Question:
D
Answer Key A social networking Web site launched in February 2004 The act of removing by cleansing or ridding of sediment from the Web Software designed to secretly access a computer system without the owner's informed consent The act of manipulating people into performing actions or divulging confidential information, rather than by breaking in or using technical cracking techniques
Option for Firewall Which is an option for which firewall to use on a computer?
Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A B
Answer Key Ultra Firewall Linux Firewall
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Windows 7 Network Storage Devices Which option represents the administrative tool that connects storage devices over a network? Question Type: Multiple Choice (Choose one) Correct Answer
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# A
Answer Key FIXCDC
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FIXMBR
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FIXTOOL FIXRECORD
Title: Question:
XP Mode OS Editions Which options represent Windows 7 editions that will run XP mode? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
þ þ ý
Correct Answer
Enterprise
# A B C D
Answer Key NET PING NETSTAT IPCONFIG
Using the BitLocker Wizard When using the BitLocker wizard, the software will automatically create a __________. Question Type: Multiple Choice (Choose one) Correct Answer
þ ý
D
Title: Question:
User Answer
126
Answer Key Home Starter Ultimate
Testing Connections over a Network A network administrator is testing a new server. He knows the IP address and wants to know if he can communicate with the server from a workstation. Using the command prompt, which command would he use to send a small packet of data to the server to test the connection? Question Type: Multiple Choice (Choose one)
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# A B C
Title: Question:
User Answer
125
Answer Key iSCSI Initiator Local Security Policy Component Services Local Security Policy
Run FIXBOOT A user has run FIXBOOT, but there are problems with the Master Boot Record. Which repair tool can be run in collation with FIXBOOT? Question Type: Multiple Choice (Choose one)
User Answer
124
# A B C D
Title: Question:
User Answer
123
Normal Firewall Windows Firewall
Title: Question:
User Answer
122
C D
# A B C D
Answer Key hard drive drive letter second drive system partition
Title: Question:
The Difference Between Users and Groups An operating system has different types of account settings. Which options represent the different types of users? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
þ þ
# A B
Answer Key Power users User account
C
Service account
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D
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# A B C D
Answer Key Allocated Public IP Addressing Automatic Public IP Addressing Allocated Private IP Addressing Automatic Private IP Addressing
Title: Recovering Drive Data Question: Which can be used to recover data on a drive? Question Type: Multiple Choice (Choose one) User Answer
129
C
Title: Defining APIPA Question: Which option represents the definition of the acronym APIPA? Question Type: Multiple Choice (Choose one) User Answer
128
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Title:
# A B C D
Answer Key IPCONFIG Recover plug Drive service devices File recovery software
Using Bluetooth
Question:
The first thing a user must do to use a Bluetooth connection is to __________ Bluetooth on the mobile device. Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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130
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Remote Support A user would like to allow remote support for a desktop computer. Which would allow the user to set this up from the Remote tab in the System Properties panel? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key enable connect configure download
Title: Question:
User Answer
131
# A B C D
# A B C D
Answer Key Remote devices Remote Desktop Remote services Remote articulation
Title: Hardware Tab Question: Which are the two options in the Hardware tab of the System Properties panel? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
#
Answer Key System Restore and Protection Settings Performance and Startup and B Recovery Remote Assistance and Remote C Desktop Device Manager and Device D Installation Settings A
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Title: Question:
Common Problem A user's computer continues to have problems. It has spontaneous shutdowns, devices and services fail to start, and a BSOD keeps coming up. Which is the most likely cause of all these errors? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
þ
# A B
Answer Key A virus Corrupt files
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Title: Understanding Common Symptoms Question: Which is a common symptom for almost anything that a user can troubleshoot? Question Type: Multiple Choice (Choose one) User Answer
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134
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1,000 Mbps
# A B C D
Answer Key Option A Option B Option C Option D
# A B C D
Answer Key PCI lock Debugging Safe mode Attach VHD
Title: Reasons to View Hidden Files Question: For which reason would a support professional need to view hidden files? Question Type: Multiple Choice (Choose one) User Answer
138
100 Mbps
D
Analyze the Problem Which is a user allowing when sending very detailed information to a device so that it can be viewed by a technician to analyze the problem? Question Type: Multiple Choice (Choose one)
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C
Title: Question:
User Answer
137
Answer Key 1 Mbps 10 Mbps
The Symbol Representing an Administrative Share Click the Exhibit button. Which option represents the symbol that represents an administrative share? Question Type: Multiple Choice (Choose one)
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# A B
Title: Question:
User Answer
136
Answer Key BSOD Loud noise Burning smell System lockup
Network Data Speed Which options represent a network speed setting typically used in modern LANs? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
þ þ þ ý
# A B C D
Title: Question:
User Answer
135
Missing Ntldr Unknown data files installed
# A B
Answer Key To work with them They never would need to To erase them for more memory C space To share them with the network D server
Title: Mobile Device Parts Question: Which option represents a typical procedure when a part on a tablet fails? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
þ
# A B
Answer Key Replace the part yourself Dispose of the tablet properly Return the tablet to the manufacturer C to replace the tablet Return the tablet to the manufacturer D to replace the part
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Title: MAC Filtering Basics Question: Click, in the correct order, the steps to set up a MAC address filter. Question Type: Flash Demo Grade: # 1
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Step(s) Click in the interface to begin the demo
2
Select the Obtain the MAC addresses of each client from its operating system or configuration utility check box Select the Enter those addresses into the configuration screen for the 3 wireless access point or router check box 4 Select the Switch on the filtering option check box 5 Click the Submit button
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Title: Question:
Troubleshooting Tool A technician is troubleshooting the operating system. Which is a tool that can be used for troubleshooting in Windows? Question Type: Multiple Choice (Choose one) User Answer
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141
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Tools in the Recovery Console Which repair tools can be used from within the Recovery Console? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) Correct Answer
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# A B C D
Answer Key CPU Hard drive Motherboard Hard drive files
Title: Flickering Image Issues Question: A flickering image can be an issue with which components? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
144
Answer Key FIXBCD FIXMBR FOXRED FIXBOOT
Troubleshoot OS Boot A user's OS has failed to boot. Which could a technician troubleshoot to find why this is happening? Question Type: Multiple Choice (Choose one)
þ ý
# A B C D
Title: Question:
User Answer
143
Answer Key SFC Event Viewer Command Prompt Automated System Recovery
Title: Question:
User Answer
142
# A B C D
# A B
Answer Key Drive Cables
C
Monitor
D
Temperature
Title: Question:
Problem Reports Windows Vista Control Panel contains the Problem Reports and Solutions applet. Which has this been changed to in Windows 7? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A B
Answer Key Hardware Wizard Backup and Restore
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145
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Answer Key Time of day to run
B C
Day of the week to run Force the computer to become idle Start task when the computer is D idle
# A B C D
Answer Key Cmd Regedit Msconfig Services.msc
Microsoft Windows 7 KMS Which option represents the edition of Windows 7 that is activated using a Key Management Server? Question Type: Multiple Choice (Choose one) Correct Answer
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# A
Title: Question:
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150
Windows Update Windows Modem Windows Firewall
Run Line Command for Editing the Registry An administrator wants to modify a registry setting. Which option represents the command for opening a tool used to edit the registry? Question Type: Multiple Choice (Choose one)
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B C D
Title: Question:
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149
Answer Key Virus Protection
Settings of the Task Scheduler The computer administrator wants to set up the computer to defragment the hard drives at a convenient time. Which options represent settings the administrator can control? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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# A
Title: Question:
User Answer
148
Answer Key CPU server Gmail server Exchange server File system server
Windows Security Alert Notifications A user is running Windows XP SP2 and has Windows Security Alert active. Which options represent software that may display Security Alert notifications? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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# A B C D
Title: Question:
User Answer
147
Backup and Restore Troubleshooting Engine Automatic Updates for Windows
Title: Android Mobile Devices Question: Which is the most popular server used by Android mobile devices? Question Type: Multiple Choice (Choose one) User Answer
146
B C D
# A B C D
Answer Key Ultimate Enterprise Professional Home Premium
Title: Question:
Restoring Renamed System Files A user believes her computer is infected with a virus. She notices some files in the system folder have been renamed. Which option represents a course of action to restore the system files? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
#
Answer Key
A
Install a retail MMORPG
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Additional Folder Options When configuring folder options, which is available in addition to hiding extensions, viewing hidden files, and sharing? Question Type: Multiple Choice (Choose one) Correct Answer
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Install a retail MMORPG Use Windows System Restore Copy the file from another C computer Use an antivirus program and D Windows Update
Title: Question:
User Answer
152
A B
Title:
# A B C D
Answer Key Layout Power plan Remote setting Hardware profiles
RSA Token Review
Question: Which are true of RSA tokens? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
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153
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# A B C D
Answer Key F2 F6 F7 F8
# A B C D
Answer Key Altimeter Anisensor Gyroscope Accelerometer
Title: Before Starting Pairing Question: When pairing devices, which should be the first step? Question Type: Multiple Choice (Choose one) User Answer
156
Are commonly key fobs Have a reusable password They are used for system lockup
Screen Orientation Which option represents a component that measures forces applied to a device, allowing orientation detection? Question Type: Multiple Choice (Choose one)
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B C D
Title: Question:
User Answer
155
Answer Key Provide an OTP
Title: Third-Party Drivers Question: Which key is pressed to install a third-party driver on a backup storage device? Question Type: Multiple Choice (Choose one) User Answer
154
# A
# A
Answer Key Create new user information Connect to a Wi-Fi port to test B connectivity Ensure Bluetooth is available on C both devices Enable cellular networks for added D connectivity
Title: Function of TASKLIST Question: Which is the function of the TASKLIST command? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
þ
# A
Answer Key Show all running tasks
B
Create and modify text files
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Create and modify text files Convert files from FAT32 to NTFS Copy large amounts of data from one D location to another
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Title: Question:
Shared Requirements To gain access to shared folders within Windows Vista normally requires a/an __________ and __________. Question Type: Multiple Choice (Choose one) User Answer
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Router Functioning Improperly When the Tracert command is returned to the user, which might indicate if the router is not functioning properly? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key sharing and buttons permission and code opened and modified username and password
Title: Question:
User Answer
159
# A B C D
Title: Question:
# A B
Answer Key Exits to shell command Router names with IP address Asterisks in the place of C milliseconds Output shows two established TCP D sessions
Software Redirecting Web Pages A user is unable to get to a popular computing Web site. He suspects that software is redirecting his browser. Which option represents the name of this type of malicious software?
Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
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# A B C D
Title: Question:
Avoiding Unsolicited E-Mail Communication A user is receiving many unwanted commercial e-mails. She has contacted her ISP and received no support. Which options represent measures she could take to reduce the amount of unwanted e-mail she is receiving? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
Correct Answer
# A
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Avoid posting her own e-mail addresses on public bulletin boards Pay attention to check boxes on C Web sites when asked for an e-mail address Evaluate companies' reasons for D collecting an e-mail address B
Rewrite to System Which command in the Recovery Console propagates the master boot record to the boot sector? Question Type: Multiple Choice (Choose one) Correct Answer
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Answer Key Respond to unsolicited e-mail with a complaint
Title: Question:
User Answer
162
Answer Key Spyware Highware Directware Indirectware
Title: Question:
# A B C D
Answer Key FXMV FIXMBR SCANOS FIXBOOT
Local Collection of Administered Tools The local computer administrator wants to evaluate a computer and make changes
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Question:
The local computer administrator wants to evaluate a computer and make changes to software and hardware settings. Which option represents the console with the most tools, making it easy to view properties and make changes? Question Type: Multiple Choice (Choose one) User Answer
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BitLocker Portable Drive Reader Which option represents the program that will read BitLocker-protected portable drives on a computer running XP or Vista? Question Type: Multiple Choice (Choose one) Correct Answer
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# A
Answer Key NUL
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VPN
C D
FDMA LPMUD
Title: Mobile Device Viruses Question: Mobile viruses are not yet as ___________ as operating system viruses. Question Type: Multiple Choice (Choose one) Correct Answer
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Correct Answer
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# A B C D
Answer Key Axiscope Rotoscope Gyroscope Accelerometer
Title: Firmware Updates Question: Where do firmware updates come from? Choose all that apply. Question Type: Multiple Choice (Choose all that apply) User Answer
168
Answer Key quick common revealing interesting
Position Sensing Which option represents a component capable of measuring the rate of rotation around a particular axis? Question Type: Multiple Choice (Choose one)
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# A B C D
Title: Question:
User Answer
167
Answer Key BitLocker Go! BitLocker Reader BitLocker To Go Reader BitLocker On The Go Reader
Layered Across Networks Which can be layered across the different wireless, wired, and cellular network connections? Question Type: Multiple Choice (Choose one)
User Answer
166
# A B C D
Title: Question:
User Answer
165
Answer Key System Configuration Computer Management Windows Memory Diagnostic Windows Firewall with Advanced D Security
Title: Question:
User Answer
164
# A B C
Correct Answer
# A
Answer Key RFID badges
þ þ
B
Manufacturers
C D
Software providers Defrag administrators
Title: Question:
Kinds of Cellular Connections Which are kinds of cellular options used to connect to a network? Choose all that apply. Question Type: Multiple Choice (Choose all that apply)
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Correct Answer
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# A B C
Answer Key To repair damages from viruses To repair parts that break frequently To verify files and fix corrupted files To install patches for bugs with D Internet Explorer
Correct Answer
# A B C D
Answer Key HomeGroups Display > Resolution Folder Options > Sharing System and Security > System
Antivirus Software Because mobile device viruses are not yet very common, antivirus software for mobile devices is unavailable. Question Type: Flash Demo
# 1 2
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Answer Key Action Center Task Manager System Restore About Windows
Title: Question:
Grade:
174
# A B C D
Determine Activation A user is trying to determine whether the Windows OS has been activated. Which would be the path to find this information in Windows 7 from the Control Panel? Question Type: Multiple Choice (Choose one)
þ ý
Answer Key Fix and rebuff malware attacks Recover data from Microsoft Office Repair issues with the operating C system Used for the system to recover from D over heating
Title: Question:
User Answer
173
# A B
Title: Purpose of Repair Installation Question: Which is the purpose of a repair installation? Question Type: Multiple Choice (Choose one) User Answer
172
4G 2C 3C
Service Pack Installed Within the Tools tab in the System Configuration Utility, which tool can be used to determine if there have been service packs installed? Question Type: Multiple Choice (Choose one)
þ ý
B C D
Title: Question:
User Answer
171
Answer Key 3G
Title: Console Use Question: For what is Windows XP's Recovery Console used? Question Type: Multiple Choice (Choose one) User Answer
170
# A
Incorrect
Step(s) Click in the interface to begin the demo Click the False button
Title: Question:
Physical Security Measures A wired LAN is generally protected by physical security, such as __________. These are only effective for a controlled physical environment. Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
#
Answer Key
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User Answer
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XCOPY E:\ /F D:\ XCOPY E:\*.* /E/G * XCOPY D:\*.* /E/F E:\
# A B C D
Answer Key Services iSCSI Initiator Performance Monitor Computer Management
Printer Will Not Print A printer has been active all day and suddenly stops printing. Which option represents a probable cause? Question Type: Multiple Choice (Choose one) Correct Answer
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B C D
Title: Question:
User Answer
180
Answer Key XCOPY D:\ E:\*
Windows 7 CPU Tool Which option represents the administrative tool that provides advanced system information about the central processing unit? Question Type: Multiple Choice (Choose one)
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# A
Title: Question:
User Answer
179
Answer Key Access General Security Previous versions
Correct Command to Copy A user has a DVD-ROM drive assigned to drive letter D, and the USB flash drive has been assigned the drive letter E. Which would be the correct command to copy the contents of a Windows Vista DVD-ROM over to a USB flash drive so that the USB flash drive can be used as installation media? Question Type: Multiple Choice (Choose one)
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# A B C D
Title: Question:
User Answer
178
Answer Key Virtual XP Windows XPc Windows Virtual PC Windows Virtual XP
Enforcing Access to Denied Files A local administrator wants to ensure certain folders are protected from other users on the computer. After right-clicking on the folder and clicking Properties, which tab controls how the users can modify the folder and its contents? Question Type: Multiple Choice (Choose one)
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# A B C D
Title: Question:
User Answer
177
Answer Key file sharing sector tracks login credentials USB connectors
XP Mode for Older Programs Which option represents the program needed to run XP mode on a Windows 7 Professional computer? Question Type: Multiple Choice (Choose one)
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# A B C D
Title: Question:
User Answer
176
OnlineExpert.com® LMS
# A B C D
Answer Key Very low toner A user printed a PDF file Slow network connection The printer is in another building
Title: Boot Information Question: OS boot information allows the user to make which type of decision? Question Type: Multiple Choice (Choose one) User Answer
Correct Answer
# A
Answer Key Which shell to use
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A B
Which shell to use Which OS to boot into Choose to start system C configuration D
Choose which startup programs to boot
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