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Schaerer Coffee Press User Manual | 06.2014 | v01 Models: 03.1210.8000 03.1210.8001 Coffee Press Coffee Press with Brewing Arm www.schaererusa.com Copyrights Published by: Schaerer USA Corporation, Signal Hill California Version: Version 01 / June 2014 Designed and edited by: Schaerer USA Corporation, Signal Hill California © Copyright: Schaerer USA Corporation, Signal Hill California All rights reserved, including translation into other languages. This manual may not be copied, photocopied or distributed, in whole or in part, by any means, nor transmitted electronically, without the publisher’s written consent. All information, illustrations, and specifications are based on the latest product information available at the time of publication approval. Schaerer USA Corporation reserves the right to change the content at any time without prior notice. Note that the pictures and display messages shown inside are only examples; your machine and display messages may vary. Schaerer USA Corporation 2900 Orange Ave. Suite 102 Signal Hill, CA 90755 www.schaererusa.com | [email protected] | 888.989.3004 User Manual | 06.2014 | v01 www.schaererusa.com Cautions & Warnings Cautions & Warnings USE CAUTION WHILE OPERATING AND CLEANING THE SCHAERER COFFEE PRESS MACHINE WARNING: TO PREVENT ELECTRICAL SHOCK, DO NOT REMOVE SIDE OR BACK PANELS FROM THIS MACHINE. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO AUTHORIZED SERVICE PERSONNEL ONLY. WARNING: IF WATER OR SMOKE IS COMING FROM INSIDE THE MACHINE, TURN OFF MACHINE IMMEDIATELY. UNPLUG THE MACHINE, TURN OFF WATER SUPPLY, AND CONTACT AN AUTHORIZED SERVICE AGENT. WARNING: DO NOT MOVE MACHINE WHILE IT IS STILL CONNECTED TO UTILITIES. CAUTION: ALL DISPENSED PRODUCTS ARE EXTREMELY HOT! USE CAUTION WHILE OPERATING ALL FUNCTIONS. KEEP HANDS AWAY FROM FOAMER HEAD/COFFEE SPOUT/SPLITTER WHILE DISPENSING OR CLEANING (EXTREMELY HOT). CAUTION: DO NOT PLACE HANDS INSIDE MACHINE WHILE OPERATING, EXCEPT WHEN FOLLOWING CLEANING PROCEDURES. CAUTION: DO NOT TILT MACHINE TO EITHER SIDE (VERY HEAVY). CAUTION: DO NOT PLACE LIQUID CONTAINERS (SYRUPS, MILK, ETC.) ON TOP OF THIS EQUIPMENT. User Manual | 06.2014 | v01 www.schaererusa.com Table of Contents Table of Contents Table of Contents Introduction Machine Overview Machine Accessories Utility Hook-Up Requirements Operation General Operation Beverage Output - Sample Tips During Operation Maintenance Daily Cleaning - Staff Operated Daily Cleaning - Self Serve Weekly Hopper Cleaning Error Messages How to Get Help Warranty Information Appendix MSDS Schaerer Cleaning Tablets User Manual | 06.2014 | v01 www.schaererusa.com Introduction | Machine Overview Machine Overview Available Models Coffee Press Model #: 03.1210.8000 Description: Coffee Press User Manual | 06.2014 | v01 Coffee Press Model #: 03.1210.8001 Description: Coffee Press with Brewing Arm -5- www.schaererusa.com Introduction | Machine Overview General Overview Dual bean hoppers each hold up to .77 kg (1.7lbs.) Decaf (left) and Regular (right) Cleaning tablet funnel Coffee Press LED display Optional brewing arm (for batch brewing) Beverage button panel (6 programmable options) ON/OFF switch (front panel bottom right corner) Urn* Beverage dispensing spout (height adustable) Grounds container Removable drip tray with grill Urn base (included if machine purchased with brewing arm) Brewing arm option is available on this model: 03.1210.8001 Coffee Press with Brewing Arm * Urn not included. -6- User Manual | 06.2014 | v01 www.schaererusa.com Introduction | Machine Overview Button Panel C icon - Cancel operation / entry and cancel beverage dispensing. Care icon - Start warm-up rinsing (press and hold for > 2 seconds. Access care and cleaning program. P icon - Access programs. Confirm selection. Minus icon - Step back. Reduce value. Beverage preselection: reduce the quantity. Plus icon - Step forward. Increase value. Beverage preselection: increase the quantity. For decaf press the Decaf button first, then select beverage type. Press the Container button to brew coffee into a large container. Press the Large Coffee button to brew a large cup of coffee. Press the Med. Coffee button to brew a medium cup of coffee. Press the Small Coffee button to brew a small cup of coffee. Press the Hot Water button to dispense hot water. Button panel configuration may vary. User Manual | 06.2014 | v01 -7- www.schaererusa.com Introduction | Machine Overview Bean Hoppers Fill the hoppers on top of the machine with whole beans only. The machine grinds the beans freshly for each shot. The left hopper is intended for decaffeinated coffee beans. The right hopper is intended for regular coffee beans. Bean Hopper Locks Use the multitool to release the bean hoppers for weekly cleaning. Refer to page 23 for weekly hopper cleaning instructions. Cleaning Tablet Funnel The cleaning tablet funnel is located between the two bean hoppers. Only Schaerer Cleaning Tablets should be dropped into this funnel during the cleaning procedure. Refer to pages 19-22 for daily cleaning instructions. Use only Schaerer Cleaning Tablets (item # 65221) for the daily cleaning procedure. Refer to page 11 for reordering cleaning tablets. Grounds Bin The grounds bin is located below and behind the coffee spout. It holds the used grounds that are disposed of after each beverage is brewed. The bin slides straight out, then upward from the machine and must be emptied periodically or when prompted on the display. -8- User Manual | 06.2014 | v01 www.schaererusa.com Introduction | Machine Overview Brewing Arm The brewing arm is located on the right panel. The brewing arm is for dispensing into a large container/urn*. When the brew arm is pulled out, all beverage buttons are inactive except for hot water. Dispensing may take several minutes depending on volume. Brewing arm option is available on this model: 03.1210.8001 Coffee Press with Brewing Arm * Urn not included. Drip Tray Grill and Drip Tray The drip tray grill is removable for easy cleaning and access to the inside of the drip tray. The drip tray should be connected to a fixed drain line. The purpose of this ‘basin’ is to funnel any spilled liquids down the drain. To prevent blockage, we recommend that you avoid flushing large quantities of milk and/or used coffee grounds down the drain. Beverage Dispensing Spout The height adjustable beverage dispensing spout can accommodate tall cups. User Manual | 06.2014 | v01 -9- - 10 - User Manual | 06.2014 | v01 www.schaererusa.com Introduction | Machine Accessories Machine Accessories Large Cleaning Brush (Item #67409) Cleaning Tablets (Item #65221) TO ORDER CLEANING SUPPLIES PLEASE CALL 888.989.3004 (PRESS 1, THEN PRESS 4) User Manual | 06.2014 | v01 - 11 - www.schaererusa.com Utility Hook-Up Requirements Utility Hook-Up Requirements 9” Clearance top 2” Clearance each side 12 3/4” 5” Clearance 22” 7 1/8” 3 3/4” Coffee Press 31” 3 1/2” 4” Clearance 4” 3” Diameter access hole located rear 2 3/4” center of machine 15 1/2” 10 1/4” 4” Clearance 4” Clearance 1” Diameter drain hose 1 1/2” Diameter drain pipe to floor drain The receptacle (NEMA 5-20R) be located either under the counter or above the counter behind the machine. Water Filter Scale Inhibitor Note: The brewing arm and urn is an optional feature. POWER, WATER SUPPLY, AND ACCESS REQUIREMENTS • Machine receptacle type: NEMA 5-20R • Breaker panel: 20 Amp dedicated 220V single phase circuit • Actual maximum load: 16 Amps • 3” diameter access hole with collar (no sharp edges) • Located centrally behind machine for water, drain hose and electrical • Water shut-off valve with 3/8” compression fitting • Back flow preventer in accordance with local requirements • Water pressure required is 30PSI (2 bar) The receptacle, water shut-off valve and drain pipe must be within 3 feet (36“) of the center of the location (footprint) of the machine Ideal under counter space for softener: 30“ (minimum requirement: 28“) • Drain pipe to floor drain • Copper or PVC in accordance with local health codes and regulations • Diameter: 1" or larger Notes: Access hole is only required if any of the utility hook-ups are located under the counter. - 12 - User Manual | 06.2014 | v01 www.schaererusa.com Operation | General Operation General Operation Introduction This chapter describes the basic functions of the coffee machine. Read the instructions carefully to ensure smooth routine operation. Filling Bean Hoppers Only use whole beans in the bean hoppers! Never reach with your hands into the bean hoppers when the machine is switched on. When refilling the bean hoppers, do not reach into the grinder and do not press any of the product buttons! 1. Remove the lid from the bean hopper. 2. Fill with whole beans maximum .77 kg (1.7lbs) and close the lid. A well-closed lid prevents loss of aroma. Preparing the Machine for Operation Prior to switching on the machine, check the following: • The fresh water supply is open. • The hoppers are filled with coffee beans (see above). • The grounds container is empty. • The machine is connected to the power supply. Switching On the Coffee Machine Switch on the coffee machine by pressing the ON/OFF button located on the bottom right corner of the front panel. If the machine has been switched off for a long period of time, the message “heating” appears on the display. your selection pls User Manual | 06.2014 | v01 A product selection can be made when the message “your selection pls” appears on the display. - 13 - www.schaererusa.com Operation | General Operation Switching Off the Coffee Machine If the coffee machine is not used for longer periods, i.e. overnight, it can be switched off. 1. the ON/OFF button located on the bottom right corner of the front panel. The display will be blank. Extended Idle Time 1. Perform the weekly cleaning: (See section "Weekly Hopper Cleaning" on page 23. 2. Switch the machine off. 3. Close the shut-off valve from the fresh water supply. 4. Disconnect the machine from the power supply. 5. Vacuum the coffee beans from the bean hoppers. 6. Store the machine in a dry and clean location. On premises where temperatures can drop below zero, the boiler has to be emptied. To empty the boiler, contact a manufacturer-authorized service agent for assistance. Removal / Relocation / Disassembly Contact a manufacturer-authorized customer service agent. - 14 - User Manual | 06.2014 | v01 www.schaererusa.com Operation | Beverage Output - Sample Beverage Output - Sample Regular Coffee and Decaf Coffee All beverages dispensed by the machine are extremely hot! Regular Coffee Decaf Coffee 1. Place cup under coffee spout and press the SMALL, MEDIUM or LARGE button. 1. Place cup under coffee spout. User Manual | 06.2014 | v01 2. Press DECAF, then select the SMALL, MEDIUM or LARGE button. - 15 - www.schaererusa.com Operation | Beverage Output - Sample Dispensing into Container Regular Coffee - Container Decaf Coffee - Container 1. Pull brewing arm outward then place and align container/urn* with brew arm. 1. Pull brewing arm outward then place and align container/urn* with brew arm. 2. Press CONTAINER button. 2. Press DECAF, then CONTAINER button. Brewing arm option is available on this model: 03.1210.8001 Coffee Press with Brewing Arm * Urn not included. - 16 - User Manual | 06.2014 | v01 www.schaererusa.com Operation | Tips During Operation Tips During Operation Always run the daily cleaning procedure when prompted by the machine display. Refer to pages 19-22 for details. Empty the grounds bin regularly and when prompted by the machine display. Rinsing it nightly will prevent caked-up grounds from forming. Periodically wipe the machine exterior thoroughly with a clean, damp cloth to remove residue. User Manual | 06.2014 | v01 - 17 - - 18 - User Manual | 06.2014 | v01 www.schaererusa.com Maintenance | Daily Cleaning - Staff Operated Daily Cleaning - Staff Operated Read and follow the instructions carefully before you begin the daily cleaning procedure. This procedure should be performed on a daily basis or when prompted by the machine display. Never reach into the machine or under the coffee spout during the automatic cleaning cycle! 1. ► Item# 65221 2. ► 3. ► Item# 67409 • Use only Schaerer cleaning supplies for this procedure. • Touch to begin. to select “cleaning” from • Touch the menu. • If you pass “cleaning” continue touching until it appears again. If no selection is made withing 15 seconds the machine will return to normal operation. 4. ► • Touch to confirm. • Display reads: “empty grounds cont.” 5. ► • Remove grounds container and empty grounds into trash. Wash, rinse and sanitize bin and set aside. If no selection is made withing 15 seconds the machine will return to normal operation. 6. ► • Remove drip tray. Wash, rinse and sanitize drip tray and grill and set aside. If no selection is made withing 15 seconds the machine will return to normal operation. User Manual | 06.2014 | v01 - 19 - www.schaererusa.com 7. Maintenance | Daily Cleaning - Staff Operated ► • Use large cleaning brush to wipe coffee grounds from brew unit and surrounding areas. • Remove loose grounds. 8. ► • Place drip tray back, making sure to slide it all way back into place. • Place grounds container back. • Touch to continue. 9. ► • Display reads “insert tablet into manual insert.” • Lift dome lid located between two bean hoppers and drop in one Schaerer cleaning tablet. Close lid after dropping tablet. ■ 10. • Touch to initiate cleaning. All beverage selections will be locked during this time. • When the cleaning cycle has completed, display will read “your selection pls”. Cleaning runs (4:00 min.)! - 20 - User Manual | 06.2014 | v01 www.schaererusa.com Maintenance | Daily Cleaning - Self Serve Daily Cleaning - Self Serve Read and follow the instructions carefully before you begin the daily cleaning procedure. This procedure should be performed on a daily basis or when prompted by the machine display. Never reach into the machine or under the coffee spout during the automatic cleaning cycle! 1. ► Item# 65221 2. ► 3. ► Item# 67409 • Use only Schaerer cleaning supplies for this procedure. • Touch and hold the blank area centered between the display and the product buttons for 5 seconds. • Ignore “enter PIN:....end. C” message. • The following icons will appear: • Touch • Additional icons will appear above the product buttons. to select “cleaning” from • Touch the menu. • If you pass “cleaning” continue touching until it appears again. to continue. If no selection is made withing 5 seconds the machine will return to normal operation. 4. ► • Touch to confirm. • Display reads: “empty grounds cont.” 5. ► • Remove grounds container and empty grounds into trash. Wash, rinse and sanitize bin and set aside. If no selection is made withing 15 seconds the machine will return to normal operation. 6. ► • Remove drip tray. Wash, rinse and sanitize drip tray and grill and set aside. If no selection is made withing 15 seconds the machine will return to normal operation. User Manual | 06.2014 | v01 - 21 - www.schaererusa.com 7. Maintenance | Daily Cleaning - Self Serve ► • Use large cleaning brush to wipe coffee grounds from brew unit and surrounding areas. • Remove loose grounds. 8. ► • Place drip tray back, making sure to slide it all way back into place. • Place grounds container back. • Touch to continue. 9. ► • Display reads “insert tablet into manual insert.” • Lift dome lid located between two bean hoppers and drop in one Schaerer cleaning tablet. Close lid after dropping tablet. ■ 10. • Touch to initiate cleaning. All beverage selections will be locked during this time. • When the cleaning cycle has completed, display will read “your selection pls”. Cleaning runs (4:00 min.)! - 22 - User Manual | 06.2014 | v01 www.schaererusa.com Maintenance | Weekly Hopper Cleaning Weekly Hopper Cleaning Read and follow the instructions carefully before you begin the weekly hopper cleaning procedure. This procedure should be performed on a weekly basis. Always protect hair with a hairnet before performing this procedure. Do not clean the bean hoppers in the dishwasher. When refilling the bean hoppers, do not reach into the grinder and do not press any of the product buttons! If oil from the beans remains, use non-abrasive dish washing soap. 1. L ► 2. R • Lift the hopper upward to remove from the machine. • Empty the beans into another container. Wash, rinse and sanitize hoppers. • Use the multitool to unlock the bean hoppers. • Turn the left knob counter clockwise to unlock the left hopper. • Turn the right knob clockwise to unlock the right hopper. User Manual | 06.2014 | v01 ► ■ 3. L R • Dry the hoppers thoroughly with clean, dry cloth. • Place hoppers back into position. • Turn the left knob clockwise to lock the left hopper. • Turn the right knob counter clockwise to lock the right hopper. • Refill bean hoppers. - 23 - - 24 - User Manual | 06.2014 | v01 www.schaererusa.com Error Messages & Numbers Error Messages & Numbers Display Message Cause / Error Description your selection pls • Appears when the machine is ready to operate. Remedy Beverages can be dispensed. beverage sel. locked grounds cont.missing • The grounds container has been removed (Cleaning program). Beverage output is blocked! empty grounds cont. • The grounds container is full. ► Reinsert the grounds container. If the message persists, call for service. ► Empty the grounds container and reinsert it. Beverage output is blocked! machine cleaning OK: care pad refill beans left • Appears when the machine needs a cleaning cycle. • Appears when the bean hopper on the lefthand side is empty or when a coffee bean has become stuck. Refer to page 19-22 for daily cleaning procedures. ► Refill the bean hopper with coffee beans (max. 1.7 lbs.). ► Press the beverage button again. Beverage output is blocked! refill beans right ► The machine must be cleaned. • Appears when the bean hopper on the righthand side is empty or when a coffee bean has become stuck. If the message persists, call for service. ► Refill the bean hopper with coffee beans (max. 1.7 lbs.). ► Press the beverage button again. Beverage output is blocked! If the message persists, call for service. ► Remove and empty drip tray. empty drip tray • Appears when the drip tray is full. If the message persists, call for service. ► Insert ground coffee then close the manual insert. • Appears when the maual insert lid is open. insert ground coffee select beverage ► Select the desired beverage from the beverage button panel. Touch to cancel. If the message persists, call for service. beverage blocked your selection pls replace water filter your selection pls descale machine User Manual | 06.2014 | v01 • Appears when the maual insert lid is open. • Appears when the water filter needs to be change. • Appears when the machine must be descaled. ► Close the manual insert lid. If the message persists, call for service. ► Change water filter. If the message persists, call for service. ► Call for service. - 25 - www.schaererusa.com Display Message - Error Messages & Numbers Cause / Error Description • Insert the brewing unit. Remedy ► Replace or reseat the brewing unit. If the message persists, call for service. ► Switch off the coffee machine. F 6 • Brewing unit lockup current / brewing unit stiff. ► Clean the brewing unit. If the message persists, call for service. ► Switch off the coffee machine. F 26 • The right grinder is blocked. ► Empty bean hoppers and check if a foreign objects has jammed the grinder. If the message persists, call for service. ► Switch off the coffee machine. F 36 • The left grinder is blocked. ► Empty bean hoppers and check if a foreign objects has jammed the grinder. If the message persists, call for service. - 26 - F 88 • Boiler: over-temperature. ► Call for service. F 161 • Flow error: during the brewing cycle. ► Call for service. F 162 • Flow error: when cleaning or when dispensing hot water. ► Call for service. F 164 • Flow error: when cleaning or when dispensing hot water. ► Call for service. F 188 • Heater error. ► Call for service. User Manual | 06.2014 | v01 www.schaererusa.com How to Get Help How to Get Help IF YOU NEED HELP WITH YOUR ESPRESSO MACHINE: Call 888.989.3004 (within the U.S. and Canada) or 562.989.3004 (outside the U.S. and Canada) Normal Business Hours During normal business hours, a Schaerer representative will answer your call directly. If all lines are busy, please leave a message according to the instructions you hear on the voicemail. Monday through Friday: Weekends: 5:00AM to 5:00PM PST 5:00AM to 3:00PM PST After Hours Support Outside normal business hours, you can use our voicemail system to notify an on-duty technician for emergencies. Our after-hours notification system is active during the following times: Monday through Friday: Weekends: 5:00PM to 9:00PM PST 3:00PM to 9:00PM PST Messages received during these hours will be returned within ½ hour. Messages received outside after-hours support times will be returned the next day. Please DO NOT use this system for general questions or other non-emergency requests. WHEN YOU CALL: • Press “1” for a list of departments. • Press “2” to get service on your espresso machine. • During normal business hours, a Schaerer representative will answer your call directly. Should you reach voicemail or if you’re calling after hours, please leave a message containing the following information: 1. The machine’s serial number (if available). 2. Your full name. 3. Your business name. 4. The store number (if applicable). 5. Your phone number, including area code. 6. The store address including postal code. 7. A brief description of the problem. • Leaving a message in the Service Dispatch voicemail during after-hours support times will notify the on-duty technician. ONSITE RESPONSE TIMES* • If a service request is received before 9:00AM PST, all attempts possible will be made for same day service. • If a service request is received after 9:00AM PST, same day service will be attempted. Otherwise, service will be scheduled for the next day. * Due to long distances between some locations and their authorized Schaerer Service Vendor, onsite response times may differ. User Manual | 06.2014 | v01 - 27 - - 28 - User Manual | 06.2014 | v01 www.schaererusa.com Warranty Information Warranty Information Schaerer USA Corporation Warranty Program and Policy Coffee Press Schaerer USA Corporation provides its customers with a one year warranty, including parts and labor, on all new equipment purchased from Schaerer USA Corporation. This warranty document pertains to the Coffee Press, hereinafter referred to as “the machine.” The terms and conditions are set forth below. Term Manufacturer’s warranty covers malfunctioning of major components for the 12 month period commencing on the date of installation of the machine. A grace period may be granted for a later warranty start date of up to 30 days from the date of shipment ex-warehouse or the date of installation, whichever occurs first. After this time period of one (1) year, all warranty coverage has expired. General Warranty Coverage In general, manufacturer’s warranty covers malfunctioning of major components. If, during the warranty period (1 year from installation), a component does not work and needs to be replaced or repaired, Schaerer USA will cover time & materials for the service call. Installation and Staff Training The date of installation shall be the first day the machine is installed and connected to water, drain and power at the designated installation site specified in advance and in writing by the customer. Upon installation, the Schaerer Service Vendor will train the manager(s) and store personnel on how to operate and clean the machine. Installation and training should take place in one visit. Consequently, it is important that the site is ready for installation upon arrival of the Service Vendor. Standby time due to the site not being ready or due to other equipment and/or furniture and fixtures that need to be moved will be charged on a time and materials basis. Any additional installation and/or training visit(s) shall be charged to the customer on a time and material basis. Conditions Parts damaged and/or replaced and the resulting labor are included in the contract, provided that: • Repairs are carried out by Schaerer USA Corporation or an authorized Schaerer Service Vendor. • The malfunction/damage has not resulted through negligence, misuse, mistreatment, lack of cleaning and/or operator error, however caused. • The malfunction/damage has not resulted from water quality issues and/or inadequate voltage supply (please refer to more explicit descriptions and examples below). • Daily cleaning should be performed according to the instructions provided with each machine. Tablets used during the cleaning procedure must be Schaerer Cleaning Tablets. Schaerer USA reserves the right to rescind warranty coverage in the event that cleaning instructions are not proper followed. Non-warranty Service Calls If a component malfunctions due to water quality issues, operator abuse, operator error, lack of cleaning, negligence, misuse, irregular voltage or voltage that is too high/low supplied to the machine, the repair is NOT covered under warranty. Water quality supplied to the machine is ultimately the sole responsibility of the owner/operator. Please note that with a softener/filter installed and maintained, some solids can still reach the machine. Damage caused by these solids is NOT covered under warranty. Any damage or malfunction due to irregular voltage, damage caused by lightning strikes or voltage that is too high (>> 240V) or too low (<< 205V) is not covered under warranty. Blown fuses, damage to computer boards, transformers, voltage regulators, coils, wiring or other electrical components caused by voltage supply outside of the 205-240V range are not covered under manufacturer’s warranty. Please be reminded that the machine should be hooked up to a single phase 220V circuit with a dedicated 30 amp breaker. User Manual | 06.2014 | v01 - 29 - www.schaererusa.com Warranty Information Non-warranty service calls will be invoiced on a time and materials basis to the customer by the Schaerer Service Vendor. Additional calibration visits over and above manufacturer support outlined on this document are not included in this warranty and will be invoiced on a time and materials basis. The service technician will make an on-site assessment of whether or not a repair is covered under warranty. If the customer has questions about warranty coverage or disputes the technician’s decision that a service call is not covered under manufacturer’s warranty, please contact Schaerer USA at 888-989-3004 to discuss warranty coverage. Preventative Maintenance Calls Two preventative maintenance visits shall be included. These visits shall be scheduled in or near the 2nd and 4th quarter and need to take place during normal business hours. Schaerer USA will coordinate scheduling through its Service Vendors. In the event that the store or site does not make itself available for a PM visit, Schaerer USA reserves the right to void its obligation toward this visit and the warranty in general. Schaerer USA Corporation is entitled to utilize customer-initiated service visits to perform the preventative maintenance inspection, should one occur during or near the respective PM dates. Components/Parts Covered Under Warranty The following major internal components are covered under this contract: Control Board PC-Board Pump Head Pump Motor Flow Meter Brewing Unit (Automat) Brew Valve Temperature Probe (internal damage) Water Boiler Grinders Grinder Motors Brew Group Drive Motor Position switches (internal damage) Transformer Display (internal damage) Air Pump Warranty Exceptions Examples of components NOT covered under this contract, excluding manufacturer defects: Shell Bean Hopper Drip Tray O-rings Temperature Probe (external damage) Coffee Spout Grinder Blades (normal wear and tear) Display (external) Examples of major component malfunctions NOT covered under manufacturer’s warranty: • Any valve that is clogged or damaged by calcium or other solids/deposits. • The temperature sensor is covered with calcium or other solids/deposits. • Any boiler filled with solids/deposits that needs to be replaced. • Any damage due to cartridge residue reaching the machine because it was not flushed properly. Examples of operator error, misuse, abuse, neglect, lack of cleaning, etc., issues that are NOT covered under manufacturer’s warranty: • Clogged brew group/automat due to lack of cleaning. • Any clogging of the drip tray or cracks in the drip tray. • Foreign objects (coins, small stones, plastic objects, etc.) in the grinders. • Position switches, inside the grounds bin and automat/brew group area, bent by the operator. • Calibration complaints (shot volume, beverage temperature) based on measurements not following the correct measuring procedure. • Main waterline being turned off. The examples listed above do not represent an exhaustive list of the errors that might be encountered. They are examples only. Terms and conditions of this contract are subject to change. - 30 - User Manual | 06.2014 | v01 www.schaererusa.com Appendix | MSDS Schaerer Cleaning Tablets MSDS Schaerer Cleaning Tablets 1. Product and Company Identification Product Name: Schaerer Espresso Machine Cleaning Tablets (an Urnex“ Brand product) General Use: For cleaning of super-automatic commercial espresso machines. Product Description: White circular tablet with “S” logo Manufacturer: Urnex Brands, Inc. 170 Ludlow Street, Yonkers, NY 10705 USA Tel. 914-963-2042 Urnex Brands, Inc. 29 Harley Street, London, W1G 9QR, UK Tel. +44 020 7927 6881 Emergency Contact: 800-424-9300 (USA), 001-703-527-3887 (INTERNATIONAL COLLECT ACCEPTED) Date Prepared: January 5, 2007 2. Composition/Information on Ingredients Material CAS# Sodium Tripolyphosphate 7758-29-4 Sodium Carbonate Peroxyhydrate 15630-89-4 LD-50-LC50 Mixture: LD50 (oral rat) 5400 mg / kg 1034 mg/kg 3. Hazards Identification This product is classified as an irritant. Emergency Overview: Product is a hard, compressed tablet formed of blended powders. Effects of Overexposure: May cause skin and eye irritation. If ingested, may cause gastric irritation reaction. Eye: May cause slight irritation. Skin: Irritating to the skin. Ingestion: Irritating to the gastric tract. Inhalation: No hazard in normal industrial use. 4. First Aid Measures Eye: Skin: Ingestion: Inhalation: In case of contact, flush with water for at least 15 minutes. Seek medical attention if irritation persists. Flush thoroughly with water and seek medical attention if irritation persists. Do not induce vomiting. If ingested, drink large quantities of water and seek medical advice. Remove to fresh air. 5. Fire Fighting Measures Flash Point: LEL: UEL: Extinguishing Media: Firefighting Instructions: Fire Fighting Equipment Unusual Fire & Explosive Hazards: Non-flammable Not determined Not determined Foam, carbon dioxide, powder, and water spray. Cool fire exposed containers with spray. Must wear approved self-contained breathing apparatus. None 6. Accidental Release Measures Land Spill: Waste Disposal Methods: 7. Handling and Storage General Storage: Storage Temperature: Other Precautions: Sweep material into one area being careful not to allow disposal of the product. Flush remaining spill are with large volume of cold water. Can be disposed in regular washing procedure. Store in a cool, dry place. Keep container closed. Accidentally spilling water into container may cause clumping. Ambient (between 40 F and 100 F). Avoid contact with skin and eyes. Wash thoroughly after handling. 8. Exposure Controls / Personal Protection General Hygiene: There are no known hazards associated with this material when used as recommended. Ventilation: Use in a well ventilated area. Respiratory: Do not inhale. If product becomes airborne wear suitable face protection. Protective Clothing: None required in normal use. When working with large quantities or in technical production applications gloves are recommended. Eye Protection: Avoid contact with eyes. Wear suitable eye protection when working in production applications. Other Protective: None required. 9. Physical and Chemical Properties Boiling Range: NA Vapor Density: NA Evaporation Rate: NA Solubility in Water: Complete Melting Point: >1000 degrees F Odor: None Specific Gravity: NA PH 1% >9.8 – 10.2 User Manual | 06.2014 | v01 - 31 - www.schaererusa.com Appendix | MSDS Schaerer Cleaning Tablets Appearance: Flash Point: White circular tablet Non-Flammable 10. Reactivity Stability: Hazardous Polymerization: Incompatibility: Conditions to Avoid: Hazardous Decomposition: Stable. Will not occur Strong inorganic acids, strong oxidizers and reducing agents. Do not mix with inorganic acids, strong oxides and reducing agents. MIX WITH WATER ONLY. Incomplete combustion may yield carbon monoxide and soot. Burning can produce carbon monoxide, carbon dioxide, and oxides of phosphorous. 11. Toxicological Information Reported Human Effects: Reported Animal Effects: No human data are available See LD-50/LC-50 Studies on ingredients in section 2. 12. Ecological Information No data are available on the adverse effects of this material on the environment. The manufacturer will fulfill all requests for any ecological data that is available on the various components of this product. 13. Disposal Considerations Dispose of safely in accordance with applicable laws and regulations. 14. Transport Information Proper Name: Not regulated Schaerer Espresso Machine Cleaning Tablets Hazardous Materials Identification System Rating (HMIS): HEALTH 1 Slight Hazard FLAMMABILITY 0 Minimal Hazard REACTIVITY 0 Minimal Hazard PERSONAL PROTECTION 0 Safety Glasses, Chemical Gloves 15. Regulatory Information Inventory Status United States (TSCA) European Union (EINECS) All ingredients are on the inventory or are exempt from listing. All ingredients are on the inventory or are exempt from listing. Labeling EU Hazard Symbol: Product Contains: R-Sentences Xi Irritant Sodium Tripolyphosphate, Sodium Percarbonate R36/38 Irritating to eyes and skin. S2 S24/25 S26 S46 Keep out of the reach of children. Avoid contact with skin and eyes. In case of contact with eyes, rinse immediately with plenty of water and seek medical advice. If swallowed, seek medical advice immediately and show this container or label. S-Sentences 16. Other Information This product is for sale and use by professional personal only. Keep out of reach of children. It is a violation of federal law to use this product in a manner inconsistent with its label. NSF International / This product is certified under NSF International’s protocol P152. Protocol P152 evaluates the Food and Drug product for health and corrosivity issues when used on commercial espressso machines. In order Adminstration to attain this certification, all ingredients have been verified as listed under Code of Federal Regulations 21 (21 CFR Parts 170-180) Usage Guidelines: Use number of tablets and placement as recommended by machine manufacturer. NOTE: The information in this MSDS is obtained from sources which are believed to be reliable. However, the accuracy or completeness thereof is not guaranteed. This information is furnished without warranty, expressed or implied. The conditions or methods of handling, storage, use and disposal of the product are beyond our control and may be beyond our knowledge. For this and other reasons, Urnex Brands, Inc. assumes no liability for the loss and damage incurred from the proper or improper use of this product. - 32 - User Manual | 06.2014 | v01 www.schaererusa.com Notes Notes User Manual | 06.2014 | v01 - 33 - www.schaererusa.com Notes Notes - 34 - User Manual | 06.2014 | v01