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052411 7650_7750 Manual Usversion Hires

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MediaHub Table of Contents Product Introduction ..................................................................3 Safety Precaution Information ....................................................4 Definitions ..................................................................................6 Electrical Requirements .............................................................7 Care and Maintenance ..............................................................7 Installation and Usage ...............................................................8 Packing List ................................................................................ 8 Standard Installation Instructions ............................................... 9 Configuring the Guest-Access Technique ................................. 9 Standard Auto-Sensing Feature ............................................... 10 Using MediaHub HD ................................................................ 10 Using Stereo Bluetooth… ......................................................... 11 TV/STB Supported Installation – For Implementing Auto-Switching Feature...............................13 Samsung North America .......................................................... 14 Panasonic North America......................................................... 16 Philips North America............................................................... 19 LG North America..................................................................... 21 Enseo Set Top Box ................................................................... 23 LodgeNet PPV System ............................................................. 25 Troubleshooting MediaHub HD ...............................................26 How to Access the On-Screen Display .................................... 26 Troubleshooting Protocol Converter Dongle… ........................27 Technical Support ...................................................................... 28 Flush-Mount Cut Measurements ............................................... 29 Assemble Flush-Mount MediaHub HD with Power/Data ....... 30 Assemble Desktop Housing (DTH-HD01 or DTH-EXT) ......... 31 Add-On Accessories.......................................................... 33 iPodDocking Adapter IPODDONGLED60................................ 33 2 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Product Introduction Thank you for choosing the TeleAdapt MediaHub for your in-room entertainment or conference room connectivity needs. MediaHub allows business and leisure travellers to use the in-room TV display as their personal entertainment or projection screen for enjoying their personal standard- and high-definition (HD) video games, music playlists, movies, TV shows, photos, business presentations and more from their portable electronic devices. The MediaHub HD™ entertainment panel is unique as it features Stereo Bluetooth® wireless technology. Hotel guests can pair their A2DP-enabled portable media player with the MediaHub HD to stream personal music and audio choices through the in-room TV and speakers, without having to physically connect the device with a cable. MediaHub HD also features a single-HDMI back-end cable connection to the TV for a more simple, faster installation process. Please review this Installation Manual carefully, taking note of important safety, installation and usage information. This complete User and Installation Manual is available for download at www.teleadapt.com. 3 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Safety Precaution Information When used in the directed manner, this unit has been designed and manufactured to ensure your personal safety. However, improper use can result in potential electrical shock or fire hazards. Please read all safety and operating instructions carefully before installation and use. Be sure to keep these instructions handy for future reference. Take special note of all warnings listed in these instructions and on the unit. The lightning flash with arrowhead symbol within an equilateral is intended to alert the user to the presence of un-insulated dangerous voltage within the product enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Important Safety Instructions 1| Read these instructions. 2| Keep these instructions. 3| Heed all warnings. 4| Follow all instructions. 5| Do not use this apparatus near water. 6| Clean only with dry cloth. 7| Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8| Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat. 9| Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 4 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM 10 | Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles and the point where they exit from the apparatus. 11 | Only use attachments/accessories specified by the manufacturer. 12 | Use only with the cart, stand, tripod, bracket or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 13 | Unplug this apparatus during lightning storms or when unused for long periods of time. 14 | Refer all servicing to qualified service personal. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 15 | The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. 16 | The mains plug used as disconnect device shall remain readily operable. 17 | To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. 5 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Definitions A2DP – Advanced Audio Distribution Profile, the Bluetooth® protocol that is built into MediaHub HD for streaming high quality audio wirelessly between devices. For example, music can be streamed from a mobile smartphone to an in-room stereo/TV speaker using MediaHub HD as the receiver. Auto-Sensing – the automatic detection of a device plugged into an audio/video port of the MediaHub. For example, MediaHub will auto-sense a Composite AV source when a device is connected to the 3RCA ports and begin playing the Composite AV Out content. When a laptop is plugged into the PC socket, MediaHub will detect a PC Video source and switch to play the laptop video. Auto-Switching – the automatic switching of the TV input away from regular tuner mode (TV Mode) to the MediaHub’s portable device content (MediaHub Mode). Control Cable – MediaHub HD uses serial or game control protocol for implementing the TV auto-switching feature. Most hospitality TVs support control protocols through the following ports: RS232 Serial Port (DB9) Serial Control Jack (3.5mm) Ex-Link Serial Control Jack (3.5mm) RJP (RJ45 LG Remote Jack Pack) GAME/DATA (RJ12 on TV or STB) Figure 1: DIP switches located on the rear of the MediaHub HD DIP Switches – MediaHub HD has eight (8) DIP Switches located on the rear of the unit. (Figure 1) These switches must be configured accordingly to allow appropriate communication between MediaHub and TV/STB. See Installation & Usage section for DIP Switch setting required for standard installation, and the TV/STB-Supported Installation section for setting required for specific TV/STB auto-switching installation. RS232 – MediaHub HD supports RS-232 serial control protocol for implementing the TV auto-switching feature. Most hospitality TVs support RS232 protocol through their RS232 Serial port (circular port with nine pins), or through their 3.5mm Serial Control port. 6 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Electrical Requirements A 120-volt, 60Hz, 15-Amp electrical supply is required for the TA-7650. A standard duplex (2) 120-volt, 60Hz, 15-Amp electrical supply is required for the TA-7650 plus TA-7500L. Care and Maintenance Though TeleAdapt MediaHubs are designed for durability, they still remain complex electronic devices. As such, care needs to be taken with how they are handled. The following are tips to care for your system: 7  If the MediaHub has visible smudges, fingerprints, or other foreign material, you can clean it by using a soft clean cloth such as a lens or eyeglass cleaning cloth.  Slightly dampen a corner of the cloth with water and wipe off the unit housing to loosen any dirt or foreign material. Using a dry portion of the same cloth, wipe the housing to dry.  Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the MediaHub.  Your TeleAdapt MediaHub should never be positioned or installed anywhere where it could get hit, dropped, or banged around.  Do not drop, knock, or shake the device. Rough handling can harm internal operations.  Your MediaHub should be dry. Liquids or moisture can cause damage to internal electronic circuits. If your unit gets wet, immediately remove power allowing the unit to dry before re-applying power.  Do not store the MediaHub in hot areas. High temperatures can shorten the life of electronic components and warp or melt certain plastics.  Do not attempt to open the MediaHub gaining access to the internal infrastructure. Please notify TeleAdapt service and support personnel regarding return materials authorization policy. TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Disposal The crossed-out wheeled-bin symbol on your product, literature, or packaging reminds you that in the European Union all electrical and electronic products must be taken to separate collection at the end of their working life. Do not dispose of these products as unsorted municipal waste. Return the products to collection to prevent possible harm to the environment or human health from uncontrolled waste disposal and to promote the sustainable reuse of material resources. E A Installation and Usage B F G C D Packing List(s) “x” characters denote part numbers that correlate to the power supply variations and product trim types TA-7650x-xx-x03 A MediaHub HD Connectivity Panel B Power Supply with Cable C Flat-Head Mounting Screws x4 D Cable Ties x4 J A CAB-76503D5 MediaHub HD Cable Kit (3m) H I B E HDMI Cable CAB-40683D5 K F G F RS-232 Control Cable CAB-04583D5 (for serial control, see TV/STB-Supported Installation Instructions) D G Optional DB9-3.5mm Adapter CAB-4067D16 (for serial control, see TV/STB-Supported E C Installation Instructions) TA-7500L-xx-x03 (PowerHub Extender) includes: H TA-7500 PowerHub unit (Power/Data Panel) with connected Power Supply Cable I Extender Trim with micro mounting screws J Cat5 Ethernet Cable (3m) K Additional Flat-Head Mounting Screws x4 8 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM DTH-xxx Desktop Mount Kit also includes: A A Desktop Housing DTH-HD01 for MediaHub HD DTH-EXT for MediaHub HD with PowerHub Extender B B 90º HDMI Replacement Cable CAB-40683D5A C Rear Door Screws C D Rubber Tabs See Assembling Desktop Housing section for assembly instructions. D Standard Installation Instructions (for Manual Switch) 1 | While unplugged, ensure MediaHub rear DIP Switches are set to the following Figure 1: Desktop Mount Kit positions (Pg 6): UP - DOWN - UP - UP -- DOWN - DOWN - DOWN - DOWN 2 | Remove the back door of MediaHub HD. 3 | Connect the HDMI and power supply to rear of the MediaHub HD. 1 4 | Connect the HDMI cable to the TV’s HDMI port. HDMI 5 | Plug the MediaHub HD power supply into a wall power socket. 3 5V HDMI 2 5V 5 6 | To fully install the MediaHub HD with PowerHub Extender, connect the Cat5 Ethernet cable to the rear of the PowerHub portion and plug other end into an existing wall Ethernet jack. Plug the PowerHub power supply into a wall power socket. Configuring the Guest-Access Technique Similar to installing a DVD player or other third-party component into a hospitality in-room entertainment system, allowing guests to access the MediaHub HD plug ports can be done through one of three common guest-access techniques. 4 TV HDMI IN Option 1: “Channel map” the TV’s HDMI AUX port used to connect MediaHub HD (e.g., HDMI1) to a number in the VOD/PPV/FTG channel roster. Using the guest remote control, guests simply change the channel to the number assigned to MediaHub HD. Option 2: Program the guest remote control to make the in-room TV’s HDMI AUX available to the guest via the INPUT button. Using the guest remote control, guests simply press the INPUT button to play content from the MediaHub HD. 9 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Option 3: Program the PPV/VOD GUI to offer the in-room TV’s HDMI AUX through an on-screen prompt. Using the guest remote control, guests simply follow the on-screen prompts to play content from the MediaHub HD. Standard Auto-Sensing Feature MediaHub HD has been engineered with a built-in auto-sensing audio/video function. Multiple devices may be connected to the MediaHub HD at once. The connectivity panel will recognize and automatically play content from the most recently populated AV socket. To switch back to a previously used audio/video port, press the LED/button above the desired AV socket. Using MediaHub HD When in use, MediaHub HD’s LED/buttons located above the sockets will light up notifying you of which port is in use. To change devices, plug in a new device using a new socket. TV will automatically play content from the most recently populated socket. When connecting multiple devices, guests may toggle between devices by pressing the LED/buttons located above the sockets. A Composite Audio/Video (3RCA): Using a composite cable, provides audio and video playback through the in-room TV. Compatible with any electric device that can use a composite connection including iDevices, MP3 player, DVD player, game console, or digital cameras. B S-Video: Using an S-Video cable, provides video-only playback through the in-room TV. Some Super Video-enabled video cameras, laptops, digital cameras and laptops. May also couple the 2RCA stereo ports (red and white) of the Composite AV to provide paired audio playback through the in-room TV speakers. 10 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM C Mini-Stereo Jack: This 3.5mm stereo jack will provide audio playback through the in-room TV speakers. Compatible with any electronic media player with a headphone jack. Use a male-to-male audio cable. D VGA (RGB): Using a VGA cable, converts the in-room TV into a secondary or mirror display option for laptop computers. Bluetooth Pairing Step 1 E HDMI: Using an HDMI cable, provides high definition video and audio playback through the in-room TV. Compatible with newer generation laptops, smartphones, or digital video cameras that have an HDMI-out, mini-HDMI out or micro-HDMI out. Also compatible with non-HDMI devices using an HDMI converter cable such as VGA-to-HDMI or MDP-to-HDMI. F USB (5V): Using a USB cable, offers a charging outlet for USB-powered electronics such as iDevices, smartphones, digital cameras, and more. Note, iPad® product will charge using 5V power when in sleep mode only. Bluetooth Pairing Step 2 G Stereo Bluetooth: Converts the in-room TV into a wireless speaker for A2DP-enabled media players. Plays music or other audio from portable electronics through the in-room TV speakers without using a cable or wire. Compatible with iDevices, smartphones, laptops, or other media players that are equipped to use wireless speakers. Using Stereo Bluetooth (pairing process): Step 1 – Enable Stereo Bluetooth in your personal media player by selecting Stereo Bluetooth* ON in your player’s general settings. * Note: Stereo Bluetooth is not the same Bluetooth technology used to pair a Bluetooth headset. Media player must be equipped with Stereo Bluetooth, or A2DP (Advanced Audio Distribution Profile). Consult your device specifications. Bluetooth Pairing Step 3 Step 2 – Press and hold the MediaHub’s Bluetooth button for five seconds until a four-digit PIN number appears on the TV screen. The blue LED light will blink while in “pairing mode.” Step 3 – Pair your device: a b c d Bluetooth Pairing Step 4 11 Select your player’s Bluetooth Device Discovery option screen Choose the MediaHub Enter the four-digit PIN Choose “Connect” Step 4 – When your device is paired, the LED light will remain lit. Choose your audio selection and enjoy wireless audio streaming. TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM The pairing session will hold until your player is turned off. If you connect another media device to the MediaHub HD, the new audio/video source will begin to play through the TV. MediaHub HD will maintain the Stereo Bluetooth pairing. When done using the second device, simply press the MediaHub HD Bluetooth LED button to resume playing your Stereo-Bluetooth-enabled player or smartphone. MediaHub HD with PowerHub Extender also features: H/J Power Outlet: Two AC power outlets for convenient power charging. Voltage and frequency varies by regional model. Outlets do not convert voltages. Ensure voltage and frequency of source match that of the selected power socket: US/US: 110V – 60Hz UK/UK: 220-240V – 50Hz EU/EU: 220-240V – 50Hz UK/EU: 220-240V – 50Hz I 12 RJ45 Internet Jack: Wired Internet access point. Using a CAT5 cable, guest can connect their computers to the Internet. If this port will remain inactive, an optional cover piece is available and sold separately (Part # COV-RJ45S01). TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM TV/STB Supported Installation For Implementing Auto-Switching Feature MediaHub HD can be configured to automatically switch the TV input source to the TV’s HDMI Auxiliary port once a device is plugged into the panel, without the need to use the remote control INPUT button, channel map or on-screen prompts. This configuration requires a serial control connection to a hospitality TV or Tuner Card/Set Top Box that has firmware integrated with the TeleAdapt MediaHub HD. The following pages outline instructions are for installing MediaHub HD with a specific brand TV/STB supported serial control installation. For hotel room environments that are integrating a TV plus VOD STB, MediaHub may have direct serial control integration with both the TV serial port and the VOD serial or data port. Please use the following list of priority connections when determining which connection you should use to install MediaHub: #1 Priority – Connect to LodgeNet Game/Data port #2 Priority – Connect to RJP port (on most LG TVs) #3 Priority – Connect to VOD STB Serial Control port (such as Enseo) #4 Priority – Connect to TV Serial Control port For all noted TV model numbers, “nn” denotes the screen size. 13 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Samsung North America What You Will Need: EXLINK HDMI 2 - TA-7650 or TA-7650/TA-7500L MediaHub HD Connectivity Panel Power Supply Cable (Note: MediaHub with Power/Data Extender model includes TWO power supplies – one for media panel and one for power panel) Ethernet Cable (for MediaHub with Power/Data Extender model only) - MediaHub Cable Kit HDMI Cable (3m) RS-232 Cable DB9-3.5mm Adapter - Samsung Hospitality Display & Remote Control ▼ Samsung Direct-to-TV Installation Instructions Adapter HDMI RS232 5V Figure 1: Samsung direct-to-TV cable connection diagram. Follow cable connection instructions illustrated in Figure 1. Then configure the TV and MediaHub HD according to the model-specific requirements on the following page. For Samsung 2011 North America Models For Samsung LED and LCD Hospitality Series displays with EXLINK serial port (factorylevel firmware) MediaHub HD DIP Mode B7: UP-DWN-UP-UP -- DWN-UP-UP-UP MediaHub HD Firmware Version: 1.23+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Using Samsung remote control, enter the menu by pressing , <1>, <1>, <9>, . Ensure the following is selected: Hotel Mode = ON, RJP HDMI Option = HDMI2 and set appropriate SI Vendor. *If using SI Vendor = ENSEO, please refer to Enseo Installation Instructions section. For Samsung 2009/2010 North America Models For Samsung Series 4 LNnnB450C4H and LNnnB457C6H models with EXLINK serial port (TV firmware v.1011.1+) For Samsung Series 5 LNnnB550K1H models with EXLINK serial port (TV firmware v. 1007+) 14 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Samsung 2009/2010 continued: For Samsung LED Series 4, LED Series 6, LCD Series 3, LED Series 4, LED Series 5 models with EXLINK serial port (factory-level firmware) MediaHub HD DIP Mode B7: UP-DWN-UP-UP -- DWN-UP-UP-UP MediaHub HD Firmware Version: 1.23+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Using Samsung remote control, enter the menu by pressing , <1>, <1>, <9>, . Ensure the following is selected: Hotel Mode = ON and RJP HDMI Option = HDMI2. For Samsung 2008 North America Models and Older (non-LodgeNet) For Samsung Series 4 LNnnA450C1H and Series 6 LNnnA650A1H models with EXLINK serial port (TV firmware v.1003.8+) MediaHub HD DIP Mode 57: DWN-UP-DWN-UP -- DWN-UP-UP-UP MediaHub HD Firmware Version: 1.23+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Using Samsung remote control, enter the menu by pressing , <1>, <1>, <9>, . Ensure the following is selected: Hotel Mode = ON and RJP HDMI Option = HDMI2. For Samsung North America Models and an External Enseo STB Follow instructions for Samsung Direct-to-TV Installation according to the year/model number of your Samsung display. OR, you may install MediaHub HD’s serial control connection to the Enseo STB. See instructions for Enseo STB Installation. For Samsung North America Models and an External PPV STB Follow Samsung Direct-to-TV installation instructions according to the year/model number of your Samsung display. Connect the PPV STB AV Out to TV’s HDMI1 port. For Legacy Samsung + LodgeNet environments, please refer to the LodgeNet STB section. Or, follow Standard Installation instructions on Page 9 and configure the guest access technique (channel map, program INPUT button on remote control, or program LodgeNet onscreen prompt.) 15 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Panasonic North America What You Will Need: CONTROL HDMI 1 - TA-7650 or TA-7650/TA-7500L MediaHub HD Connectivity Panel Power Supply Cable (Note: MediaHub with Power/Data Extender model includes TWO power supplies – one for media panel and one for power panel) Ethernet Cable (for MediaHub with Power/Data Extender model only) - MediaHub Cable Kit HDMI Cable (3m) RS-232 Cable DB9-3.5mm Adapter ▼ - Panasonic Hospitality Display & Remote Control - IMP/DTB Tuner, if applicable Adapter HDMI RS232 Panasonic North America Direct-to-TV Installation (Series 20, 30 and 12) Follow cable connection instructions illustrated in Figure 1. Then configure the TV and MediaHub HD according to the model-specific requirements below. 5V Panasonic North America Series 30 and 20 Hospitality Models For hospitality models with serial control (factory-level firmware) MediaHub HD DIP Mode BB: UP-DWN-UP-UP – UP-DWN-UP-UP MediaHub HD Firmware Version: 1.32+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Go into HOTEL MODE (using Panasonic remote, press , , , <0>), set MODE=ON, BUTTON LOCK = OFF, TA CONTROL = OFF. For Series 30, also set CP MODE = YES Figure 1: Panasonic direct-to-TV cable connection diagram. * For Panasonic North America Series 20 displays + Legacy OnCommand (OCV) STB system, TV requires firmware version 1.09. Follow instructions above but set TA CONTROL = EXTERNAL. Panasonic Series 30/20 using Internal Terminal Adapter Note: Panasonic Series 20 displays require firmware version 1.080. Configure TV: Go into HOTEL MODE (using Panasonic remote, press , , , <0>), select the following: MODE = ON, TA Control = INTERNAL, BUTTON LOCK = OFF. For Series 30, also set CP MODE = YES. 16 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Panasonic North America Series 20 ProDisplay Models For Series 20 Professional Display moels with an IMP2000 tuner card and serial control (factory-level firmware on TV, IMP2000 card requires Enseo firmware patch v.24) Connect MediaHub HDMI to TV’s native HDMI port, connect RS232/DB9 adapter to IMP’s 3.5mm serial control port. MediaHub HD DIP Mode BB: UP-DWN-UP-UP – UP-DWN-UP-UP MediaHub HD Firmware Version: 1.32+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Go into HOTEL MODE (using Panasonic remote, press , , , <0>), set MODE=ON, BUTTON LOCK = OFF, TA CONTROL = OFF. Configure Tuner Card: Press , , , to enter set-up screen. Select PPV = NONE (Tuner Card will reset), set BAUD rate to 9600 and set Standby Save = OFF. Panasonic North America Series 12 Models For TH-nnLRT12U models with serial control (factory-level firmware) MediaHub HD DIP Mode B5: UP-DWN-UP-UP – DWN-UP-DWN-UP MediaHub HD Firmware Version: 1.32+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Go into HOTEL MODE (using Panasonic remote, press , , , <0>), set MODE=ON, BUTTON LOCK = OFF. Panasonic North America Series 30/20/12 Models with Enseo HD3000/2000 Follow instructions for Panasonic Direct-to-TV installation according to the model number of your Panasonic display. OR, you may install MediaHub HD’s serial control connection to the Enseo STB. See instructions for Enseo STB Installation. Panasonic North America Series 30/20/12 Models with External PPV STB Follow Panasonic Direct-to-TV installation instructions according to the model number of your Panasonic display. Connect the PPV STB AV Out to TV’s HDMI1 port. Connect MediaHub HD’s HDMI to TV’s HDMI2. * For Panasonic North America Series 20 displays + Legacy OnCommand (OCV) STB system, TV requires firmware version 1.09. Follow instructions above but set TA CONTROL = EXTERNAL. 17 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Slot 1 DUAL HDMI Slot 2 Panasonic Series 10/11 with IMP- Tuner Card This installation requires an IMP- Tuner Card in Slot 2/3 and the Panasonic TY-FB10HMD Dual HDMI Terminal Card in Slot 1. (Figure 1) MediaHub HD DIP Mode 52: DWN-UP-DWN-UP -- DWN-DWN-UP-DWN MediaHub HD Firmware Version: 1.23+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Go into HOTEL MODE (using Panasonic remote, press , , , <0>), select the following: MODE = ON, BUTTON LOCK = OFF. Configure IMP- Tuner Card: Press , , , to enter set-up screen. Go to Control Options and AUX panel. Set BAUD Rate to 9600. Go to Service Options, verify the HDMI Terminal Card is assigned to Slot 1. Slot 3 IMP TUNER CONTROL HDMI 1 HDMI 2 ▼ Adapter HDMI RS232 5V Figure 1: Panasonic with IMP- tuner card cable connection diagram. 18 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Philips North America What You Will Need: - TA-7650 or TA-7650/TA-7500L MediaHub HD Connectivity Panel Power Supply Cable (Note: MediaHub with Power/Data Extender model includes TWO power supplies – one for media panel and one for power panel) Ethernet Cable (for MediaHub with Power/Data Extender model only) - MediaHub Cable Kit HDMI Cable (3m) RS-232 Cable - Philips Hospitality Display & Remote Control SERIAL XPRESS HDMI 1 ▼ HDMI RS232 5V Figure 1: Philips 2009/2010 direct-to-TV cable connection diagram. 19 Philips North America Direct-to-TV Installation Follow cable connection instructions illustrated in Figure 1. Then configure the TV and MediaHub HD according to the model-specific requirements below. Philips HFL 2011 Models For nnHFLL/F7, nnHFLD/F7, nnHFLF/F7, and nnHFLH/F7 models. This installation requires Philips TV firmware version 1.13. Connect the HDMI cable to TV’s REAR HDMI1 port. MediaHub HD DIP Mode B6: UP-DWN-UP-UP – DWN-UP-UP-DWN MediaHub HD Firmware Version: 1.28+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Using guest remote control, enter the set-up menu by pressing <3>, <1>, <9>, <7>, <5>, <3>, . Under PPV/VOD set SerialXpress=YES. Philips HFL 2009/2010 Models For nnHFLD/27, nnHFLV/27 and nnHFLL/27 models MediaHub HD DIP Mode B6: UP-DWN-UP-UP – DWN-UP-UP-DWN MediaHub HD Firmware Version: 1.28+ MediaHub HD Video Driver Firmware: 3.26+ Configure TV: Using guest remote control, enter the set-up menu by pressing <3>, <1>, <9>, <7>, <5>, <3>, . Under Communications, set SP-SP1 to RS232 Serial port, CP=YES. Select SAVE and Baud Rate will default to 9600. TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Philips HFL Models with an External PPV STB Follow Philips Direct-to-TV installation instructions according to instructions above. Connect the PPV STB AV Out to TV’s HDMI1 port. Connect MediaHub HD’s HDMI to TV’s HDMI2. Philips HFL 2009 Models with an Enseo HD3000/2000 Follow instructions for Philips Direct-to-TV Installation according to the model/year of your Philips display. OR, you may install MediaHub HD’s serial control connection to the Enseo STB. See instructions for Enseo STB Installation. 20 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM LG North America Direct-to-TV installations with LG displays requires a TeleAdapt Protocol Converter Dongle (PCD), part number TA-8700-A01. What You Will Need: - TA-7650 or TA-7650/TA-7500L MediaHub HD Connectivity Panel Power Supply Cable (Note: MediaHub with Power/Data Extender model includes TWO power supplies – one for media panel and one for power panel) Ethernet Cable (for MediaHub with Power/Data Extender model only) - MediaHub Cable Kit HDMI Cable (3m) - PCD – TA-8700-A01 Protocol Converter Dongle MediaHub Cable (DB9-RJ11) CAB-0502D60 RJP Cable (RJ45-RJ45) CAB-0504D60 (for installations using RJP) RS232 Cable (DB9-RJ11) CAB-0502D60 (for installations using RS232) USB Cable (RJ45-USB) CAB-0507XDX (for installations using RS232) - LG Hospitality TV with remote control Figure 1: Cable connection diagram for installing MediaHub HD to LG RJP using the PCD. Note: Dotted cables in diagram are packaged with PCD and solid black cables are packaged with MediaHub HD. For LG hospitality displays using the RJP Port (recommended) To install MediaHub and PCD using the RJP interface, follow the cable connection diagram in Figure 1 to the left. MediaHub DIP Mode B0: UP-DWN-UP-UP DWN-DWN-DWN-DWN PCD DIP Mode: UP-DWN Configure TV*: With LG remote control, enter the menu by pressing at least five times, until TV no longer responds, then press <9>, <8>, <7>, <6>, . Ensure the following is selected: Item 040 CAMPORT = 00 Item 093 RJP AVAIL = 1 *Special note: If connecting to an LG TV with an internal LodgeNet configuration (terminal card) and your displays have already been authenticated into the LodgeNet system, you will need to press and hold on the ORANGE LodgeNet Installer remote control to unlock the LodgeNet mode BEFORE entering the LG TV hotel menu, as noted above. 21 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM For LG hospitality displays using the LG Serial Control Port* To install MediaHub and PCD using the Serial Control interface, follow the cable connection diagram in Figure 1 to the left. MediaHub DIP Mode B0: UP-DWN-UP-UP DWN-DWN-DWN-DWN PCD DIP Mode: UP-UP Configure TV**: With LG remote control, enter the menu by pressing at least five times, until TV no longer responds, then press <9>, <8>, <7>, <6>, . Ensure the following is selected: Item 040 CAMPORT = 00 Item 093 RJP AVAIL = 00 *You will need to make sure your LG display supports RS232 serial control communication. Some LG displays do not support RS232 communication, despite having the RS232 port on the TV. **Special note: If connecting to an LG TV with an internal LodgeNet configuration (terminal card) and your displays have already been authenticated into the LodgeNet system, you will need to press and hold on the ORANGE LodgeNet Installer remote control to unlock the LodgeNet mode BEFORE entering the LG TV hotel menu, as noted above. Figure 1: Cable connection diagram for installing MediaHub HD to LG Serial Control using the PCD. Note: Dotted cables in diagram are packaged with PCD solid black cables are packaged with MediaHub HD. 22 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Enseo Set Top Box What You Will Need: HDMI 2 DATA STB HDMI OUT RJ11 CONTROL ▼ HDMI 1 Adapter HDMI RS232 5V Figure 1: TV with Enseo STB cable connection diagram. - TA-7650 or TA-7650/TA-7500L MediaHub HD Connectivity Panel Power Supply Cable (Note: MediaHub with Power/Data Extender model includes TWO power supplies – one for media panel and one for power panel) Ethernet Cable (for MediaHub with Power/Data Extender model only) - Cable Kit HDMI Cable (3m) RS-232 Cable DB9-3.5mm Adapter CAB-40583D5H Cable (Control Cable needed for HD2000 STB only) - Enseo STB and remote control - Enseo STB Cable Kit (RJ11 Data cable and HDMI cable) - Hospitality TV TV + Enseo STB Installation For Enseo HD3000 STB firmware v.2.12.04+ For Enseo HD2000 STB firmware v.2.10.29.17+ MediaHub HD DIP Mode 52: DWN-UP-DWN-UP -- DWN-DWN-UP-DWN MediaHub HD Firmware Version: 1.23+ MediaHub HD Video Driver Firmware: 3.26+ Configure Enseo STB: Press , , , to enter set-up screen. Go to Control Options and AUX panel. Set BAUD Rate to 9600. Follow basic cable connection diagram illustrated in Figure 1. See model-specific connections and TV configuration requirements according to the TV make/model below. Any Samsung North America Model + Enseo HD2000/3000 Connect STB RJ11 to TV’s DATA port using Samsung’s BN3900865B RJ11 cable. Configure TV: Using Samsung remote control, enter the MENU by pressing , , <0>, <1>, , Ensure the following is selected: Hotel Mode = ON RJP HDMI Option = HDMI2 Set SI Vendor to ENSEO. 23 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Panasonic North America Series 20/12 + Enseo HD2000/3000 Configure TV: Go into HOTEL MODE (using Panasonic remote, press , , , <0>), select the following: MODE = ON TA Control = EXTERNAL BUTTON LOCK = OFF Philips North America, LG North America, Sharp North America + Enseo HD2000/3000 No TV configuration needed. 24 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM LodgeNet PPV System (with ANY TV) Installing MediaHub HD to auto-switch a TV in a LodgeNet environment requires a TeleAdapt Protocol Converter Dongle (PCD), part number TA-8700-A01. What You Will Need: - TA-7650 or TA-7650/TA-7500L MediaHub HD Connectivity Panel Power Supply Cable (Note: MediaHub with Power/Data Extender model includes TWO power supplies – one for media panel and one for power panel) Ethernet Cable (for MediaHub with Power/Data Extender model only) - MediaHub Cable Kit HDMI Cable (3m) - PCD – TA-8700-A01 Protocol Converter Dongle Game/Data Cable (RJ11-RJ11) CAB-0505D60 MediaHub Cable (DB9-RJ11) CAB-0502D60 - Hospitality TV with internal LodgeNet terminal with remote control and/or LodgeNet STB with remote control Figure 1: Cable connection diagram for installing MediaHub HD to a LodgeNet STB using the PCD. If the TV has an internal LodgeNet terminal card, connect the GAME/DATA Cable to the TV’s DATA port. For hospitality displays connected to a LodgeNet PPV/VOD System* To install MediaHub HD and PCD in a LodgeNet environment, follow the cable connection diagram in Figure 1 to the left. MediaHub DIP Mode B0: UP-DWN-UP-UP DWN-DWN-DWN-DWN PCD DIP Mode: UP-DWN Configure TV as recommended by your VOD provider. No other configuration needed. *Note: PCD does not support legacy OnCommand (OCV) STB. Note: Dotted cables in diagram are packaged with PCD solid black cables are packaged with MediaHub HD. 25 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Troubleshooting MediaHub HD Troubleshooting If the MediaHub HD does not seem to be working properly, lights are not illuminating and TV is not auto-swtiching, try these troubleshooting procedures: A Fully remove AC power to the TV. Power cycle the MediaHub HD. Then re-apply power to the TV and use the remote control to turn the TV on. Wait 30 seconds before activating any input source into the MediaHub HD. B Ensure the HDMI cable is placed in the correct HDMI slot. C Ensure the proper DIP Switch Mode Settings are correct on the MediaHub HD according to the brand of your TV. D Ensure the proper firmware versions and video driver versions are those that are required for your STB/TV supported application. Use the On-Screen Display to verify. Step 1: Access the On-Screen Display by first pressing the Audio/PC LED button. How to Access the On-Screen Display The On-Screen Display (OSD) is a support feature that reports the snapshot specification list of the MediaHub HD’s current technical settings and firmware versions. Below are instructions to access the OSD. 1 | When MediaHub HD is connected to a TV, select the HDMI AUX source, then press the Audio/PC LED button so the orange light appears. 2 | Press and hold both the Audio/PC and USB/Bluetooth buttons for 15 seconds, until the Audio/Video and Audio/PC LED lights start blinking. 3 | On-Screen Display will show on the TV screen. Step 2: Then press and hold both the Audio/PC and USB/Bluetooth LED buttons for 15 seconds until lights blink. 26 4 | To exit OSD Mode, press and hold both the Audio/PC and USB/Bluetooth LED buttons for 15 seconds, until the Audio/Video and Audio/PC LED lights stop blinking. E Ensure the proper TV configuration was set between the MediaHub HD and TV/STB (baud rate, control settings, etc.) TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Protocol Converter Dongle Troubleshooting If the MediaHub HD was installed using a Protocol Converter Dongle and it does not seem to be working properly, lights are illuminating but TV is not auto-switching, try these troubleshooting procedures: A Fully remove AC power to the TV. Then re-apply power to the TV and use the remote control to turn the TV on. Wait 30 seconds before activating any input source into the MediaHub HD. B If using a Serial Control connection to the TV, ensure the USB cable is plugged into the USB port on the TV. This connection provides power to the converter. C Ensure the proper DIP Switch Mode Settings are correct on the Protocol Converter Dongle, according to the installation instructions. Switch One Switch Two ON/UP TA-7650 RS232 OFF/DWN TA-7630 LodgeNet D Ensure the proper DIP Switch Mode settings are correct on the MediaHub HD according to the installation instructions. UP-DWN-UP-UP DWN-DWN-DWN-DWN 27 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Technical Support If problem persists, please contact one of our regional technical support teams: For North and South American 24/7 Technical Support Toll-Free: 1 877 835 3232 x319 (in US and Canada) Main: 1 775 232 5044 Email: [email protected] For EMEA Technical Support Main: +44 1923 810235 Email: [email protected] For APAC Technical Support Main: +82 10 8566 0809 Email: [email protected] 28 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Flush-Mount Cut Measurements TA-7650 | MediaHub HD Drawing below is not to scale. Click here to download 100% scale cut sheets. 1.97” (50 mm) 1.97” (50 mm) 2.755” (70 mm) min 2.874” (73 mm) max 7.84” (199.2 mm) 3.622” (92 mm) min 7.244” (184 mm) min 3.661” (93 mm) max 7.322” (186 mm) max TA-7650/TA-7500L | MediaHub HD with Power/Data Extender Drawing below is not to scale. Click here to download 100% scale cut sheets. 29 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM Assemble Flush-Mount MediaHub HD with Power/Data Extender If you are installing MediaHub HD with PowerHub Extender as a Desktop model, refer to the Assemble Desktop Housing section of this manual. DO NOT follow instructions below. 1 | Ensure DIP switches on back of MediaHub are set according to your MediaHub installation instructions and cables are in place with any mini connectors positioned toward the MediaHub panel location. Figure 1: Prepare panels by removing the trims. 2 | Prepare MediaHub panel and PowerHub panel by removing their trims. Use a flat piece of plastic, similar to a business card, between the end caps and the trim base, then removing trim bezel. (Figure 1) 3 | Attach MediaHub cables and Cat5 Ethernet cable to the rear of MediaHub and PowerHub panel. 4 | Slide MediaHub panel and PowerHub panel into the casegood cut-outs. See Flush-Cut Measurements section for cut-out dimensions of the TWO cut-outs. (Figure 2) 5 | Secure MediaHub and PowerHub panels to the casegoods by first securing the CENTER screws in place (two screws on the right side of the MediaHub panel as well as the two screws on the left side of the PowerHub). (Figure 3) Figure 2: Flush-mount requires two hole cut-outs. 6 | Snap the Extender Trim onto the MediaHub and PowerHub panels. 7 | Secure four outer screws. 8 | Slide end caps onto trim. Figure 3: Secure panels with four CENTER screws first, then snap on trim and secure outer screws. 30 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM F B A I G Assemble Desktop Housing J L K C D E H What You Will Need: TA-7650 Desktop Housing Kit Add for TA-7650/TA-7500L Desktop Kit: A TA-7650 MediaHub panel J TA-7500L with power supply B MediaHub Power Supply K Extender Trim C RS-232/DB9, if installing serial control L Cat5 Ethernet Cable D 90º HDMI Cable E Mounting Screws (4 TA-7650, 8 TA-7650/TA-7500L) F Desktop Housing G 4 Rubber Tabs H Cable Ties I Housing rear door screws 1 | Ensure DIP Switches on back of MediaHub HD are set according to your specific installation instructions and cables are in place with any mini connectors and 90º HDMI end positioned toward the MediaHub panel location. 2 | Prepare MediaHub panel by removing trim(s) from MediaHub HD (and PowerHub panel for Extender units). Slide a flat piece of plastic, similar to a business card, between the end caps and the trim base, then remove trim bezel. Also, remove rear door of MediaHub HD panel and punch circle out. Figure 1: Pull cables through the rear opening of the desktop housing, including the 90º end of HDMI cable. 3 | Remove the rear door(s) of the Desktop Housing. 4 | Pull the cable ends that will connect to the MediaHub HD through the left rear opening of the Desktop Housing from the back (as shown in Figure 1). MediaHub HD rear connector ends are the power supply mini connector, 90º angle HDMI connector and RS-232 mini connector (if using). Note: For MediaHub HD with PowerHub Extender, also pull the PowerHub power supply through the housing’s right side rear opening, FROM THE FRONT (see images under Step 8). 5 | Pull cable ends that will connect to the MediaHub HD through the panel rear door you removed in Step 2 (as shown in Figure 2). Figure 2: Continue pulling cables through MediaHub panel rear door. 31 6 | Connect cables to MediaHub HD (or MediaHub HD with Power/Data Extender) according to your installation instructions. Connect the 90º angle end of the HDMI cable to the MediaHub HD. TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM 7 | Secure rear door onto MediaHub HD. 8 | Slide desktop housing onto MediaHub HD, secure with trim using mounting screws in corners. (See Figure 3) Figure 3: Secure panel into housing using four corner screws. See note regarding Extender units. Note: For MediaHub HD with PowerHub Extender, slide power/date panel into the right side of housing and secure panels into the housing using the four CENTER screw holes first. Then attach extender trim, securing with four corner screws. Tighten evenly. MediaHub HD uses four screws, MediaHub HD with Power/Data Extender uses eight.) 9 | Attach CAT5 cable to power/data panel. Then secure Desktop Housing rear door(s) with screws provided. (See Figure 4) 10| Slide end caps back onto trim. Figure 4: Secure rear housing doors. 32 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM A Add-On Accessories iPod Docking Adapter IPODDONGLED60 E The iPod Docking Adapter is a simple solution for adding iPod connectivity to the MediaHub HD. It has been specially designed to connect to the MediaHub HD’s “IPOD” port located on the rear of the unit. Choose to install one of TeleAdapt’s iPod docking products or choose any third party iPod dock and install it with MediaHub HD using this adapter. Features B C D A 3RCA Composite Audio/Video IN – For installing an Audio/Video iPod dock, or any other device with a 3RCA Composite AV-output, as an additional auto-sensing/auto-switching input source for MediaHub HD. B S-Video IN – For installing iPod dock or other device that uses super-video output C USB IN – MediaHub HD provides power to iPod dock or other device through 5V USB, perfect for charging iPod-docking stations. HDMI D Control Switch IN – For custom, remote controlled button switch. iPod 5V E Mini-Connector – Plugs into MediaHub HD “IPOD” port What You Will Need: - TA-7650 / TA-7750 MediaHub Connectivity Panel - IPODDONGLED60 - iPod Dock and installation cables HDMI 1 Installation Instructions 1 | Install MediaHub HD as usual, based on your Standard or TV/STV-Supported Installation instructions. Figure 1: Using the iPod Docking Adapter to connect most iPod docking stations to MediaHub HD. 2 | Plug the iPod Docking Adapter into the “IPOD” port on the rear of the MediaHub HD unit. (Be sure to plug the adapter in BEFORE connecting the power supply to a wall outlet) 3 | Connect your chosen iPod dock or other device to the 3RCA Composite or S-Video inputs of the iPod Docking Adapter. Use the USB port for USB-powered charging docks. 33 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM iPod Docking Adapter Troubleshooting If new iPod dock is unresponsive or MediaHub HD does not auto-sense the iPod device, try the following troubleshooting procedures: 1 Fully remove AC power to the TV. Power cycle the MediaHub HD. Then re-apply power to the TV and use the remote control to turn the TV on. Wait 30 seconds before activating any input source into the MediaHub HD. 2 Ensure the adapter’s Mini-Connector is securely connected to the MediaHub’s rear “IPOD” port If problem persists, please contact one of our regional technical support teams: For North and South American 24/7 Technical Support Toll-Free: 1 877 835 3232 x319 (in US and Canada) Main: 1 775 232 5044 Email: [email protected] For EMEA Technical Support Main: +44 1923 810235 Email: [email protected] For APAC Technical Support Main: +82 10 8566 0809 Email: [email protected] 34 TA-7650 and TA-7750 Installation Manual Last Revision: 9/30/11 11:23 AM