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MOS GB 0804-4 RCU 10/20 511401 Installation and Maintenance Instructions RCU 10 / 20 LEK For FIGHTER 360P / 11XX / 12XX / 1250 / 13XX Contents General ___________________________________ 2 Web interface – FIGHTER 11XX/12XX _______ 26 Product description_________________________________ 3 Overview diagram_________________________________ 26 Quick start guide __________________________ 4 Troubleshooting____________________________________ 7 Installation _ ______________________________ 8 Assembly__________________________________________ 8 Network connections_ _____________________________ 10 GSM modem_____________________________________ 11 Digital inputs_ ____________________________________ 12 Indicators ________________________________ 13 Indicators on RCU_________________________________ 13 Indicator on GSM modem_ _________________________ 13 Starting _ ________________________________ 14 General__________________________________________ 14 RCU configuration software_________________________ 14 Search for connected units__________________________ 14 Changing IP settings_______________________________ 15 Logging in_______________________________________ 16 Web interface ____________________________ 17 Web browser requirements_ ________________________ 17 Menu overview_ __________________________________ 17 Web interface – Settings __________________ 18 Language selection________________________________ 18 Log ____________________________________________ 18 Module__________________________________________ 19 E-mail_ __________________________________________ 19 Network_________________________________________ 19 Operating data____________________________________ 27 Operating data, extended___________________________ 28 Operating data, external units_______________________ 28 Alarm/status______________________________________ 29 Log ____________________________________________ 29 SMS commands – FIGHTER 11XX/12XX _____ 30 SMS commands___________________________________ 30 SMS commands for interrogating the heat pump_______ 30 SMS commands for controlling the heat pump_________ 30 Web interface – FIGHTER 13XX _ ___________ 31 Overview diagram_________________________________ 31 Status_ __________________________________________ 32 Operating data, external units_______________________ 33 Operating data, compressor_________________________ 34 Log ____________________________________________ 34 SMS commands – FIGHTER 13XX ___________ 35 SMS commands___________________________________ 35 SMS commands for interrogating the heat pump_______ 35 SMS commands for controlling the heat pump_________ 35 Component locations _____________________ 36 List of components_ _______________________________ 36 Miscellaneous ____________________________ 37 Technical specifications_____________________________ 37 Enclosed kit_ _____________________________________ 37 Frequently asked questions _______________ 38 Modem__________________________________________ 20 User ____________________________________________ 20 Web interface – FIGHTER 360P _____________ 21 Overview diagram_________________________________ 21 Operating data____________________________________ 22 Operating data, extended___________________________ 23 Alarm/status______________________________________ 24 Log ____________________________________________ 24 SMS commands – FIGHTER 360P ___________ 25 SMS commands___________________________________ 25 SMS commands for interrogating the heat pump_______ 25 SMS commands for controlling the heat pump_________ 25 RCU 10/20 1 General General In order to get the ultimate benefit from your RCU communications unit you should read through these Installation and Maintenance Instructions. The part concerning Modem and SMS can only be applied to RCU To be completed when the communications unit has been installed Installation date Installation engineers MAC ID Date __________ Signature __________________________________ This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. Rights to make any design or technical modifications are reserved. 2 RCU 10/20 General Product description The RCU consists of a communications module, a GSM modem with an antenna (only RCU 10) and a separate power supply unit with jack for plugging into a wall socket. The antenna can be placed outside the enclosure. It is possible to connect to the RCU two independent switch functions to detect external events such as a movement alarm or freezing protection. Note that all configuration of the unit requires that a computer with support for ”JAVA-applets” is connected, even if only text messaging is going to be used. NOTE! If a SIM card is used, it must be configured so that a PIN code is not used to obtain connection. This can be done in a mobile telephone or by the service provider. Only RCU 10 The RCU enables operations to be controlled and monitored using a computer connected to a local network or via the Internet. The integrated GSM module also enables control and monitoring by sending text messages from a mobile phone. For the GSM function to work, the communications module must be equipped with a valid GSM subscription. This may for example be a cash card or a special telematics subscription. RCU 10/20 3 Quick start guide Quick start guide To start the installation of the RCU you need the following: • RCU and the software supplied on CD • Star head screwdriver to open the RCU and the heat pump. 3 Connect the RCU unit to the heat pump with the 8-pin connector. See ”Installation” for parts for connecting your heat pump to the RCU. For connection to a local network: • Computer, connected to the same local network that the RCU will be connected to • Network cable (not crossover) • Network settings for your local network. Received from your network administrator For direct connection to the computer: • Computer with network card • Crossover network cable 4 1 Insert a SIM card if the GSM modem is to be used. Remember that the pin code must be deactivated and if it is pay as you go that there are credits on the card. When the lamp flashes at 3 s intervals it means that the modem has a connection with the GSM network. 2 4 5 Connect the power adapter to the 4-pin connector. The RCU is configured via the network connection. Connect the RCU to a local network or directly to a computer. Note! If the RCU is to be connected directly to a computer a crossover network cable must be used! RCU 10/20 Quick start guide 6 7 8 9 Connect the power adapter to a wall socket and check that the LEDs light. “Status” should light green, “Serial Link” should flash and “Link” must light orange (100Mbps) or green (10Mbps) if the network cable is connected. Turn on the computer and insert the CD supplied and follow the instructions. Start the configuration program Netbiter config. The program automatically searches for RCUs connected to the network. If the program does not find the RCU refer to the Troubleshooting section. If Netbiter is already running and it is started no RCU is found. Check the computer’s IP address as follows: Press ”Start” – ”Run”- type ”cmd” + enter. A dos window now opens Type”ipconfig” + enter The computer’s IP address and Subnet Mask will be shown For example IP address: 10.1.0.0 Subnet mask 255.0.0.0 Assign an IP-address if the computer does not have one. RCU 10/20 5 Quick start guide Double click on the line with your RCU in the Netbiter window. A new window opens. 10 12 The RCU is connected to a local network: Enter the network settings that apply to your network. To obtain the necessary information concerning your network settings, please contact your network administrator. 13 Check that it is the correct heat pump on the overview diagram (if you must choose model see troubleshooting) 14 ”Select ”Other” in the settings window. Make settings on the following pages: The RCU is directly connected to the computer: Enter the first three values from your computer’s IP address, for example, 10.1.1. The fourth is set to a value other than the one used in computer’s IP address. Example: If the computer has the IP address 10.1.1.1 then set the RCU address to 10.1.1.X, where X can be set to any number between 2 and 254 (not 1, as this is used by the computer in this example). Complete setting by giving a valid password and press ”Set”. The factory-set password is ”admin”. Write down the password and keep it in a safe place. If the password is lost the RCU must be returned for reprogramming Wait a moment and then run a new ”scan” in Netbiter. The RCU should have a new IP address. Start the web browser and enter the RCUs IP address in the address field and press enter. A log in box will now appear. Both the user name and password are ”admin” (unless it has been changed). If ”page cannot be viewed” is shown go to troubleshooting. •  odule: Gives Information about the location of the M RCU (used in alarms in SMS and e-mail). • E-mail: Settings if the alarm is to be given via e-mail. •  etwork: Normally does not need to be changed (see N section ”Change IP settings” in event of problems). •  odem*: Settings for SMS and dial-up connection via M GSM. Refer to the section ”Modem” for further information. •  ser: Add and modify information for users. Bear in U mind that the cell phone number must be given with the country code, for example +46xxxxxxxx. •  odbusTCP: Need not be changed. Only for users of M ModbusTCP. * Only RCU 10 Activate the Heat pump for RCU (remember to activate the service menu) 11 6 - Fighter 360P Activate in menu 9.1.3 - Fighter 11XX Activate in menu 9.2.15 - Fighter 12XX - Fighter 13XX ” Activate in menu 9.1.3 RCU 10/20 Quick start guide Troubleshooting Netbiter cannot find the RCU: •  heck that only one Netbiter config is running on the C computer. •  heck the network connection; that the RCU is conC nected to the network/computer, that the correct type of network cable is used for the RCU, that the LED ”Link” lights green or orange on the RCU. •  nly for direct connection to computers: Check O that the RCU’s IP address is not the same as the computer’s IP address. Action: Change the IP address in the RCU. •  nly for direct connection to computers: Change O the computer’s IP address to 10.200.1.10 with Subnet mask 255.0.0.0 under TCP/IP settings in the computer. Restart the RCU. •  lick on ”Advanced Options” in Netbiter, Check off C in ”Enable internal DHCP”. Press ”scan” in Netbiter. If the RCU is found it means that DHCP is selected in the RCU. If the DHCP is not to be used, close the DHCP with Netbiter. Continue with network settings for the RCU. Note! If the RCU is to be connected directly to a computer a crossover network cable must be used! No page is shown when entering the RCU IP address in the web browser: • Start ”Netbiter config” and check the RCU IP address. If you must select the heat pump that you have: It means that the RCU does not have any contact with the heat pump. • Check that you have activated RCU in the heat pump. •  heck that the LED ”Serial Link” on the RCU flashes if C any value is changed on the heat pump. If it is not lit there is no communication between the RCU and the heat pump. Check the cable and any joins. Restart the heat pump. The RCU does not respond to SMS • T he lamp on the GSM modem flashes at 3 s intervals when it has a connection with the GSM network. If the lamp flashes at one second intervals there is no connection. Check that the SIM card is correctly inserted, try moving the antenna to a better location, check that no PIN code is required to use the subscription. •  heck the settings for SMS in the RCU. Refer to the C section “Modem” and ”Users”. RCU 10/20 7 Installation Installation Assembly FIGHTER 11XX Stick the product label securely to the cover. The label can be placed in any orientation, depending on the location of the unit. Connect the black communication cable to the heat pump’s modular connector (106) located on the CPU card (34). Use the supplied connector and cable, plugged in the CPU card’s (34) modular connector first, to position the connection on the outside. Open the plastic cover by separating its two halves. The RCU is placed outside the heat pump and its best location is mounted on a wall. Connect the communication cable in accordance with the appropriate product description. Then continue with the instructions under the heading “Final installation”. The CPU card in FIGHTER11XX must have version number 1.03 or higher for communications to work. 106 FIGHTER 360P Open the centre front cover. Connect the supplied black communication cable to the heat pump’s modular connector (106) on the CPU card (34). Route the communication cable (105) down to the area at the bottom of the heat pump. Use the supplied connector to connect the communication cable from the RCU. 2 2 1 1 3 3 0 0 4 4 34 101 The CPU card in FIGHTER 360P must have version number 2.00 or higher for communications to work. 100 102 34 2 34 29 106 105 LEK LEK 8 RCU 10/20 2 1 0 3 4 Installation FIGHTER 12XX FIGHTER 13XX Connect the black communication cable to the heat pump’s modular connector (106) located on the CPU card (34). Use the supplied connector and cable, plugged in the CPU card’s (34) modular connector first, to position the connection on the outside. If several Fighter F1320/1330 are interconnected the RCU must be connected to the Master. The CPU card in FIGHTER12XX must have version number 1.03 or higher for communications to work. 5 0 .0 C V a r m v a t t e n t e pm. 1 .0 Remove the short modular cable between the CPU card (34) and the communication card (3). If one or more slaves are connected, the remaining modular cable to the communication card (3) must be connected to the socket opposite the terminal that the slave’s communication is connected to. Connect the supplied black communication cable to the heat pump’s modular connector located on the CPU card (34). Use the supplied connector and cable, plugged in the CPU card’s (34) modular connector first, to position the connection on the outside. 106 The CPU card in FIGHTER 1320/1330 must have version number 1.10 or higher for communications to work. 34 34 LEK 3 FIGHTER 1250 Open the front cover on the heat pump (see the heat pump’s maintenance instructions). Connect the supplied black communication cable to the free modular connector on the printed circuit board (162). Use the supplied connector to connect the communication cable from the RCU. The CPU card in Fighter 1250 must have version number 1.03 or higher for communications to work. Förstoring på U6 Final installation LE K Emalj/Rostfri Connect the 4-pole modular cable to the network adapter output. Plug the network adapter into a nearby wall socket. Refit the plastic cover to the RCU. The heat pump must be configured, to permit communication with the RCU. This is done via the service menus. Refer to the “Installation and Maintenance Instructions” Koppar for the respective products, or have a look in the “Quick Start Guide”. Tip: Try to find a wall socket for the network adapter that is fed from a different fuse than the fuse for the heat pump supply. The RCU will then be able to detect if the heat pump shuts down. 162 RCU 10/20 9 5 0 .0 Va r m v a t t e n t e Installation Network connections The RCU has a connection (5) for 10/100‑Mbps Ethernet. Connect the unit to a network, or alternatively direct to a computer with the Ethernet cabling. For connection to a router or a hub/switch a straight-through cable must be used, and for direct connection to a computer a crossover cable must be used. A network with the RCU connected to a router or hub/ switch is recommended. For connection direct to a computer with Internet connection, two network cards are required in the computer, and it must run continuously in order to provide the RCU access to the Internet. Internet connection is not necessary to be able to install and configure the unit, but is required for access to the unit via the Internet. Internet connection Internetuppkoppling (e.‑g. modem) (t ex modem) Internet connection Internetuppkoppling (e.‑g. modem) (t ex modem) Router, alternatively Router alt. Hub/Switch Hub/Switch Computer Dator Computer Dator 10 RCU RCU 10 RCU RCU 10 Heat pump Värmepump Heat pump Värmepump RCU 10/20 Installation GSM modem* Digital inputs The RCU contains a GSM modem that can be used for sending and receiving SMS messages, and to access the RCU’s web pages. The RCU has two digital inputs (7) (optically isolated) for connection of an external signal. The inputs shall be 10 – 24 VDC for an active high signal and 0 – 2 VDC for an inactive signal. Gammal, med nätverkssladd o lite fel andra sladdar Antenna* The RCU is delivered with an antenna, that is initially kept rolled up inside the outer casing. If reception at the installation site is poor, try moving the antenna outside the box. The antenna section has a piece of self-adhesive tape that can be used to secure the antenna, for example to a window. Terminal number Function 24 Voltage feed 12 VDC 23 Signal ground GND 22 Not used NC 21 Not used NC 20 Digital ln 2+ DI 2+ 19 Digital ln 2- DI 2- 18 Digital ln 1+ DI 1+ 17 Digital ln 1- DI 1- LE K (Digital In 1- and Digital In 2- are internally connected together). 7 4 A LE K SIM card* The modem requires a 3.3‑V SIM card. See the illustration below for installation instructions. The SIM card must be configured so that a PIN code is not used to obtain connection. This can be done in a mobile telephone or by the service provider. For a telephonic data connection to the RCU, the SIM card needs to have a special telephone number for computer communication. Refer to the section “Web interface – Settings” > “Modem” for further information. W ,1 C /D K C A V LE 2 -3 9 1 e 0 g a 9 lt 9 o 9 V 09 ly 2 p 1 p 0 u : S T# R A 8 If a cash card is used, remember to refill it at regular intervals so that communication is not cut off by the operator. Serial interface (For GSM modem) 5 LE K 1 3 2 2 1 * RCU 10/20 Only RCU 10 11 Indicators Indicators Indicators on RCU Not lit The RCU has no voltage Steady green RCU in operation Steady orange On starting Not lit Waiting Flashing green TX serial channel Flashing red RX serial channel Steady orange On starting Not lit Waiting Flashing green Ethernet traffic Flashing red Ethernet conflict Not lit No contact with network Steady green 10 Mbit/s link Steady orange 100 Mbit/s link Indicator on GSM modem* Not lit Unit has no voltage Rapid flashing (interval 1s) LE K - Searching for GSM network or - SIM card missing or - No GSM cover Slow flashing (interval 3s) 12 - * Only RCU 10 RCU 10/20 Normal operation. Contact with GSM network. Starting Starting General Search for connected units The RCU has a preset IP address: 10.200.1.1. When the program starts, it will automatically search for an RCU network connection. A list will be displayed of all units that are found. A new search can be made by pressing the “Scan” button. NOTE! Images and settings on the following pages may show some difference, depending on the browser, settings and the version of the RCU, as well as the heat pump configuration. RCU configuration software The RCU configuration software is a PC-based program that can be used to prepare different network­parameters in the RCU. The program can search for RCU units on an Ethernet network, after which the IP address, network mask, gateway, DNS, etc. can be set. DHCP can also be activated in the unit. A DHCP server can be started under Advanced options (only active when Netbiter Config is running). Use this alternative to find an RCU which is unintentionally set to use DHCP in a network where DHCP servers are missing. IP: IP address for the RCU SN: Network mask GW: Gateway Install by running the installation program SetupNetBiterConfig.exe that is on the supplied CD. DHCP: Dynamically assigned IP address (On/Off) Version: Software version System requirements Type: Product type • Pentium 133 MHz MAC: Ethernet MAC address • 5 MB free hard disk space • Windows 95/98/ME/NT/2000/XP • Network card (Ethernet) If a different operating system than Windows is used the configuration software can not be used. Then connect to the RCU’s preset IP address in the web browser and use the web interface to change the network settings. See section “Starting” – “Logging in”. RCU 10/20 13 Starting Changing IP settings Double-click on the desired unit in the list to change the IP settings. A new window will open, in which the new settings can be entered. To obtain the necessary information concerning your network settings, please contact your network administrator. NOTE! Only set DHCP to “On” if a DHCP server is available on the network. NOTE! If Dynamic IP addressing is used in the local network, the DHCP server should be configured so that RCU’s MAC-ID retains the same IP address each time. IP Address: IP address for the RCU Subnet mask: Network mask Default gateway: Gateway NOTE! Primary DNS: P rimary DNS (optional, required if a SMTP server is given by name and not by IP number) The password is case-sensitive, i.‑e.‑ the precise password must be entered in respect of upper and loser case characters. Secondary DNS: Secondary DNS (any) Host name: Host name for RCU (any) The preset password is ”admin”. NOTE! On pressing the “Set” button the RCU will restart, after which the new settings will be activated. The new settings can be tested by opening a browser and entering the set IP address. If DHCP is activated, a new search can be made with the program to see which IP address has been assigned to the RCU‑10. Only A-Z, a-z and 0-9 are permitted to be used in the user ID and password, the symbol characters cannot be used. NOTE! If the password is forgotten, there is no way to retrieve it. The RCU must be returned to NIBE where a complete reset will take place. All the settings that have been made, including user settings, will disappear. 14 RCU 10/20 Starting Logging in Start the browser (such as Internet Explorer) and enter the selected IP address in the RCU. If the IP address is chosen for example to be 10.2.15.21, then ”http://10.2.15.21” is entered into the browser address field, followed by pressing the Enter button. The following or a similar image will be displayed: NOTE! The password for the web pages is different to the password for Netbiter Config To access the product’s internal web page for the first time, enter “admin” into both entry fields. Another log in dialog can be shown depending on the Java version installed. The password will be changed later, and new users can be added (refer to the ”Web interface – Settings” > ”Users” section). If there is a problem logging in, check that ”Caps Lock” is not activated for the keyboard. Remember the heat pump must be configured for communication to the RCU. This is done on the service menus. See the “Installation and Maintenance Instructions” for each product. RCU 10/20 15 Web interface Web interface Web browser requirements The web pages are optimised for Internet Explorer 6.0 and Mozilla Firefox. Other browsers may also work, but the pages may appear different. The browser must support Java. If Java is not supported, the component may be downloaded at http://www.java.com/en/download/manual.jsp Menu overview The actual displayed images may differ somewhat, depending on the currently installed configuration, and resetting of the RCU to another language (requires administrative or writing authority). There is also a version on the supplied CD. The side menu provides navigation in the RCU’s internal web pages. The side menu has differences depending on which product is used together with the RCU. FIGHTER 360P FIGHTER 11XX / 12XX FIGHTER 13XX Overview diagram Settings This page shows in a schematic way how the heat pump operates. The temperature and operational status can be read here. See the respective product descriptions. Here are various web interface and RCU function settings. Operating data This page shows in detail how the heat pump operates. A selection of the most often used measured values can be read and adjusted here. See the respective product descriptions. If “Miscellaneous” is selected, a new menu appears: Extended operating data / external / compressor Further measured values are shown here for reading and adjustment. See the respective product descriptions. Alarm/status These menus are common to all heat pumps and are described in the “Web interface – Settings” section. This page shows whether any alarms have been activated. ­FIGHTER 13XX does not have this page, and any activated alarms are shown on the overview page instead. 16 RCU 10/20 Web interface – Settings Web interface – Settings NOTE! The log settings menu has differences depending on which product is used. The settings must be saved for activation to take place. The following illustration is from the FIGHTER 13XX. Here the logged values are put on different pages, that are selected from the scrolling list. The FIGHTER 11XX / 12XX also has its logged values placed on different pages. Otherwise, the logging settings for the different products operate in the same way. Language selection To change the language used in the RCU, click on the flag for the desired language in the top menu, or select ”Settings” – “Choose language” and then click on the desired language. To activate the selected language, click on ”Save”. When the language in the RCU is changed, the languages in the log file change at restart of the RCU or when the log in settings are changed. Log In “Settings” – “Log” are entered the desired paramet­ers, logging interval and type of log-in. The selected parameters and logging interval affect the total log time. With several selected parameters and a a more frequent logging interval, the RCU memory fills up more quickly and the total log time is reduced. The logging interval defines at which intervals the logged values shall be saved. The logging interval defines at which intervals the logged values shall be saved. The logging interval must be set between 10 s and 60 minutes. The logging type can be selected from 3 different modes: No logging, Stop logging when the log is full or Circular logging (the oldest measured value is erased and replaced by new when the log is full). The buttons at the bottom can be used to mark/unmark all the measured values and save selected settings. NOTE! To be able to make any changes you’ll need to be logged in as administrator. RCU 10/20 17 Web interface – Settings Module Sender: Under ”Settings” – ”Miscellaneous” – ”Module” information concerning where the module is installed can be entered. The information in the “Building” field is then used when the RCU sends an alarm via e-mail or SMS*. Text that is displayed to the E-mail recipient instead of the reply address. Example: ”RCU residential house” The RCU can be restarted remotely by clicking the “Restart” button. Reply address: E-mail address for the E-mail account that the RCU uses to send e-mail. The RCU can share the E-mail account with other equipment, that is to say that the RCU can use an existing e-mail account (for example one that you already have from your network supplier) at the same time that it is used by you. Note that the RCU cannot receive E-mail. Note that the E-mail function requires that the RCU is connected to a network Network Retrieve system files: Downloads files that can be used by Nibe for troubleshooting the RCU should only be used by service personnel. E-mail Here the settings for handling E-mail can be made. This is necessary for enabling the RCU to send alarms via E-mail to selected users. Here the basic settings for network connection can be made. These are the same settings that can be made with the aid of the RCU configuration program. NOTE! Only activate DHCP if a DHCP server is available on the network. E-mail: Activates E-mail function SMTP server and SMTP log in: To obtain the necessary information concerning your E-mail settings for your network, please contact your network administrator. NOTE! If the SMTP server is stated by name (instead of by IP number) a DNS server must be defined under network settings. If the RCU is to be reached via the Internet it is important to configure a firewall that will allow the reception of incoming web traffic (port 80). * 18 RCU 10/20 Only RCU 10 Web interface – Settings Modem* User Here all the settings that affect the GSM modem can be made. Here takes place handling of users who shall have the right to log in to the RCU. Click on “Add” to add a new user. Existing user information can be edited by clicking on the names. SMS settings* If ”SMS Alarm” is activated, the RCU will send a text message (SMS) to all alarm recipients as soon as an alarm is activated by the heat pump. To enable SMS commands to be sent to the RCU‑10, “SMS Command” must be set to “On”. If “Number check of incoming SMS” is set to “Off” the SMS command “?STATUS” is accepted from all telephone numbers (e.g. for demonstration). Note that other SMS commands always require that the number has been recorded on a user. • User ID: This ID is used when logging on to the RCU via a browser. PPP-server inställningar* • Name: User’s name. A PPP server is used to permit incoming connections to the RCU via the modem. This requires that the GSM subscription includes a service where a special telephone number for computer communication is provided. It is this computer number that will then be used during a called computer connection to the modem. Contact your GSM operator to see if this service will be possible. • E -mail: The user’s E-mail address to which alarms are to be sent. •  obile: The mobile telephone number that is approM ved for incoming SMS commands and to which alarms are to be sent. • Alarm receiver: Here is defined which types of alarm the user is to receive. Several boxes can be marked. - Prio 1: High priority alarm. - Prio 2: Low priority alarms. - Digital inputs: Alarms from digital inputs. - Heat pump status changed: Alarm if contact between RCU and the heat pump is interrupted or the heat pump has no power supply. • User level: - Read: The user may only look at the web site and cannot change anything (Control via SMS not permitted). - Write: The user may look at the web site and change parameters on the operations pages. - Admin: The user may look at the web site and has full authority to change configuration and parameters. • P assword: This password is used when logging on to the RCU via a browser. The password is to be repeated for verification. • Send a test mail: Trial send an e-mail. Settings must be made under the ”E-mail” menu first. • Send a test SMS: Sends an SMS. Settings under the ”Modem” menu for SMS alarm must be on. If connection is by the GSM modem the SMS will be sent when the connection is disconnected. * Only RCU 10 The connection can be used to look at web sites or to fetch a log file from the RCU. State the user name/password that are to be used on logging in, and which IP address shall be sent out to the person connecting. This IP number shall be in the same sub-network as occupied by the RCU, and the IP number must be free. If, for example, the RCU has 193.12.34.21, the issued IP number must be 193.12.34.X, where X is between 1 and 254. NOTE! When connecting via GSM to the RCU it does not respond to text messages while the conversation is underway but an SMS response arrives immediately afterwards. NOTE! The password is case-sensitive and only A-Z, a-z and 0-9 are permitted to be used in the user ID and password, which means that the symbol characters cannot be used. RCU 10/20 19 Web interface – FIGHTER 360P Web interface – FIGHTER 360P Overview diagram This is the first page to be displayed after logging in. It shows an overview with information concerning the most important parameters of the heat pump. E F H G I D C A B A Supply temperature Menu 2.0* B Return temperature Menu 2.6* C Temperature, compressor sensor Menu 1.1* D Temperature, hot water sensor Menu 1.0* E Evaporation temperature Menu 5.0* F Extract air temperature Menu 5.1* G Exhaust air temperature Menu 5.2* H Outside temperature Menu 4.0* I Operating indications NOTE! Display of accessories is dynamic, that is the accessories are only displayed if they are installed Lit lamp indicates an active function. * Equivalent menu number in FIGHTER 360P 20 RCU 10/20 Web interface – FIGHTER 360P Operating data Operating data for several measured values is shown in table format for easy viewing. M1.0 shows that the equivalent menu in FIGHTER 360P is 1.0. To change a value, click on ”arrow down” and select a value from the scrolling list, confirm with ”Set”. After a few seconds the change is confirmed by FIGHTER 360P and the relevant value is updated. At S86 the status for the component numbered 86 in FIGHTER 360P’s component list is shown. The change in value presumes that the user has logged in with writing or administration authority. Operating data, extended Note that the selected RCU offset heating curve is added to the heat pump’s internal offset heating curve. In this form the heat regulation parameters can be changed by clicking on ”arrow down” and selecting a value from the scrolling list, confirming thereafter with ”Set”. The change in value presumes that the user has logged in with writing or administration authority. RCU 10/20 21 Web interface – FIGHTER 360P Alarm/status Log This form shows the common alarms that the heat pump has indicated. Here the log files that are in the RCU can be fetched. The parameter log contains selected logged values (see the “Web interface – Settings” > “Log” section). External alarm inputs DI1 and DI2 are not concerned with the heat pump functions but are self-defined functions, e.g. movement alarm and freezing protection. The alarm log contains all the alarms that have been indicated and a number of temperatures registered at the time of each alarm. The log files can be cleaned out by clicking on the “Clean log file” button for the appropriate log. The log files are in CSV format, which is a standard format that can be imported into several kinds of calculation program for further processing. Factory settings Click on the “Factory settings” button to reset all settings in the FIGHTER 360P to their original states. Restarting Click on the “Restart FIGHTER 360” button to restart the FIGHTER 360P. This is the same function as manually switching the heat pump on and off using the power switch. 22 RCU 10/20 SMS commands* – FIGHTER 360P SMS commands* – FIGHTER 360P SMS commands* For the RCU to send a reply to an incoming SMS, the number of the telephone from which the SMS command was sent must have been registered to a user, or that the number check for incoming SMS enquiries has been switched off. The RCU can receive incoming SMS commands and send back a reply. The table below shows the available commands. If an incorrect message is sent to the RCU, it will reply with a list of the available commands. SMS commands for interrogating the heat pump* Command Answer Parameter ?STATUS ?STATUS2 ?ALARM Description Value FIGHTER 360P On/Off Heat pump status (contact between RCU and heat pump) S-alarm: On/Off Common alarm Out: nn,n Outside temperature HW: nn,n Hot water temperature H-out: nn,n Supply temperature H-ret: nn,n Return temperature Comp: On/Off Compressor data Imm: On/Off Immersion heater is operational. Mode: W / SA / S / A / EB Operating mode (Winter, Spring / Autumn, Summar, Auto, Electric Boiler) XHW: 0 / 3 / 6 / 12 / 24 Extra hot water function Vent: 0/1/N/2 Fan speed (Off / Speed 1 / Normal / Speed 2) DI: 1 / 2 / 12 RCU digital inputs Vent: nn,n Extract air temperature Exh: nn,n Exhaust air temperature Eva: nn,n Evaporator temperature CPR: nn,n Compressor sensor temperature IMM: nn,n Electic element sensor temperature REG1: -10 - +10 Heating curve offset via RCU H-out2: nn,n Heating medium Flow line 2 H-ret2: nn,n Heating medium Return line 2 REG2: -10 - +10 Heating curve offset 2 via RCU HP On/Off High pressure LP On/Off Low pressure Filter On/Off Filter Sensors On/Off Sensors Therm.Co On/Off Temperature limiter SMS commands for controlling the heat pump* Command Parameter Description !ALARM RESET Reset alarm !XHW 0 / 3 / 6 / 12 / 24 Activation of Extra hot water (3, 6, 12 or 24 hours. 0=Deactivate) !MODE W / SA / S / A / EB Change operating mode (Winter, Spring / Autumn, Summar, Auto, Electric Boiler) !VENT 0/1/N/2 Change ventilation (Off, Fan mode 1, Normal, Fan mode 2) !REG1 -10 – +10 Change RCU Heating curve offset (Adjustable between -10 and +10) !REG2 -10 – +10 Change RCU Heating curve offset 2 (Adjustable between -10 and +10) Example: To activate Extra hot water for 12 hours send SMS message: !XHW 12 To change the operational mode to summer, send SMS message: !MODE S * RCU 10/20 Only RCU 10 23 Web interface – FIGHTER 11XX/12XX Web interface – FIGHTER 11XX/12XX Overview diagram This is the first page to be displayed after logging in. It shows an overview with information concerning the most important parameters of the heat pump. B A C A Communication indications Green lamp indicates functioning communications. Red lamp indicates communication error. B Operating indications Lit lamp indicates an active function. C Operational information NOTE! Display of accessories is dynamic, that is the accessories are only displayed if they are installed Here the status is shown of the functions that are activated in the heat pump. 24 RCU 10/20 Web interface – FIGHTER 11XX/12XX Operating data Operating data for several measured values is shown in table format for easy viewing. The change in value presumes that the user has logged in with writing or administration authority. M1.0 shows that the equivalent menu in FIGHTER 11XX / 12XX is 1.0. Note that the selected RCU offset heating curve is added to the heat pump’s internal offset heating curve. To change a value, click on ”arrow down” and select a value from the scrolling list, confirm with ”Set”. After a few seconds the change is confirmed by the heat pump and the relevant value is updated. RCU 10/20 25 Web interface – FIGHTER 11XX/12XX Operating data, extended In this form the heat regulation parameters can be changed by clicking on ”arrow down” and selecting a value from the scrolling list, confirming thereafter with ”Set”. The change in value presumes that the user has logged in with writing or administration authority. Operating data, external units In this form the external unit parameters can be changed by clicking on ”arrow down” and selecting a value from the scrolling list, confirming thereafter with ”Set”. The change in value presumes that the user has logged in with writing or administration authority. NOTE! Display of accessories is dynamic, that is the accessories are only displayed if they are installed 26 RCU 10/20 Web interface – FIGHTER 1250 Web interface – FIGHTER 1250 Overview diagram This is the first page to be displayed after logging in. It shows an overview with information concerning the most important parameters of the heat pump. B A C A Communication indications Green lamp indicates functioning communications. Red lamp indicates communication error. B Operating indications Lit lamp indicates an active function. C Operational information NOTE! Display of accessories is dynamic, that is the accessories are only displayed if they are installed Here the status is shown of the functions that are activated in the heat pump. RCU 10/20 27 Web interface – FIGHTER 1250 Operating data To change a value, click on ”arrow down” and select a value from the scrolling list, confirm with ”Set”. After a few seconds the change is confirmed by the heat pump and the relevant value is updated. Operating data for several measured values is shown in table format for easy viewing. M1.0 shows that the equivalent menu in FIGHTER 1250 is 1.0. Note that the selected RCU offset heating curve is added to the heat pump’s internal offset heating curve. 28 The change in value presumes that the user has logged in with writing or administration authority. RCU 10/20 Web interface – FIGHTER 1250 Operating data, extended In this form the heat regulation parameters can be changed by clicking on ”arrow down” and selecting a value from the scrolling list, confirming thereafter with ”Set”. The change in value presumes that the user has logged in with writing or administration authority. RCU 10/20 29 Web interface – FIGHTER 1250 Operating data, external units In this form the external unit parameters can be changed by clicking on ”arrow down” and selecting a value from the scrolling list, confirming thereafter with ”Set”. The change in value presumes that the user has logged in with writing or administration authority. Operating data, inverter NOTE! In this form the external unit parameters can be changed by clicking on ”arrow down” and selecting a value from the scrolling list, confirming thereafter with ”Set”. Display of accessories is dynamic, that is the accessories are only displayed if they are installed The change in value presumes that the user has logged in with writing or administration authority. 30 RCU 10/20 Alarm/Status/Log – FIGHTER 11XX/12XX /1250 Alarm/status Log This form shows the common alarms that the heat pump has indicated. Here the log files that are in the RCU can be fetched. The parameter log contains selected logged values (see the “Web interface – Settings” > “Log” section). External alarm inputs DI1 and DI2 are not concerned with the heat pump functions but are self-defined functions, e.g. movement alarm and freezing protection. Alarm resetting takes place from the form “Operating data, extended”. The alarm log contains all the alarms that have been indicated and a number of temperatures registered at the time of each alarm. The log files can be cleaned out by clicking on the “Clean log file” button for the appropriate log. The log files are in CSV format, which is a standard format that can be imported into several kinds of calculation program for further processing. RCU 10/20 31 SMS commands – FIGHTER 11XX/12XX/1250 SMS commands* – FIGHTER 11XX/12XX/1250 SMS commands* For the RCU to send a reply to an incoming SMS, the number of the telephone from which the SMS command was sent must have been registered to a user, or that the number check for incoming SMS enquiries has been switched off. The RCU can receive incoming SMS commands and send back a reply. The table below shows the available commands. If an incorrect message is sent to the RCU, it will reply with a list of the available commands. SMS commands for interrogating the heat pump* Command ?STATUS Answer Description Parameter Value FIGHTER On/Off Heat pump status (contact between RCU and heat pump) S-alarm: On/Off Common alarm Out: nn,n Outside temperature HW: nn,n Hot water temperature S: nn,n Supply temperature Return: nn,n Return temperature C.F.: nn,n Calculated flow temperature DM: nn,n Current degree minutes Br.i: nn,n Brine in temperature Br.o: nn,n Brine out temperature HW: On/Off Hot water production activated Mode: W / SA / S / A / Add. heat ONLY FIGHTER 11XX/12XX Operating mode (Winter / SpringAutumn / Summer / Auto Additional Only) S / A / Add.heat ONLY FIGHTER 1250 Operating mode (Summer / Auto Additional Only) XHW: 0 / 3 / 6 / 12 / 24 Extra hot water function Co: On/Off ONLY FIGHTER 11XX/12XX Compressor is operational nn,n ONLY FIGHTER 1250 Compressor frequency A.heat: On/Off Shows whether any additions are activated DI: 1 / 2 / 12 RCU digital inputs REG1: -10 - +10 Heating curve offset via RCU REG2: -10 - +10 Heating curve offset 2 via RCU SMS commands for controlling the heat pump* Command Parameter Description !ALARM RESET Resetting tripped alarm in heat pump !XHW 0 / 3 / 6 / 12 / 24 Activation of Extra hot water (3, 6, 12 or 24 hours. 0=Deactivate) !MODE SA / S / A Change operating mode (Spring-Autumn/Summer/Auto) Spring-Autumn not available for FIGHTER 1250 !ADD.HEAT On/Off Activation/ Deactivation of Additional only operating mode !REG1 -10 – +10 Change RCU Heating curve offset (Adjustable between -10 and +10) !REG2 -10 – +10 Change RCU Heating curve offset 2 (Adjustable between -10 and +10) Example: To activate Extra hot water for 12 hours send SMS message: !XHW 12 To change the operational mode to summer, send SMS message: !MODE S 32 * RCU 10/20 Only RCU 10 Web interface – FIGHTER 13XX Web interface – FIGHTER 13XX Overview diagram This is the first page to be displayed after logging in. It shows an overview with information concerning the most important parameters of the heat pump. A B C D A Lists installed units. Click on a unit to see the associated operating information. A red marker indicates which unit is being shown. Slave is only shown when several heat pumps are connected to the Master. B Operating indications C Alarm indications D Operational information Here the status is shown of the functions that are activated in the heat pump. Shows operating conditions for installed units. Green background indicates when the compressor is operational. Red background indicates alarm. NOTE! Display of accessories is dynamic, that is the accessories are only displayed if they are installed RCU 10/20 33 Web interface – FIGHTER 13XX Status To change a value, click on ”arrow down” and select a value from the scrolling list, confirm with ”Set”. After a few seconds the change is confirmed by the heat pump and the relevant value is updated. Operating data for several measured values is shown in table format for easy viewing. M1.0 shows that the equivalent menu in FIGHTER 13XX is 1.0. Note that the selected RCU offset heating curve is added to the heat pump’s internal offset heating curve. 34 The change in value presumes that the user has logged in with writing or administration authority. RCU 10/20 Web interface – FIGHTER 13XX Operating data, external units In this form the external unit parameters can be changed by clicking on ”arrow down” and selecting a value from the scrolling list, confirming thereafter with ”Set”. The change in value presumes that the user has logged in with writing or administration authority. NOTE! Display of accessories is dynamic, that is the accessories are only displayed if they are installed RCU 10/20 35 Web interface – FIGHTER 13XX Operating data, compressor The change in value presumes that the user has logged in with writing or administration authority. In this form the compressor parameters can be changed by clicking on ”arrow down” and selecting a value from the scrolling list, confirming thereafter with ”Set”. Switch between different heat pumps in the system by using the scroll list at the top left. Log Here the log files that are in the RCU can be fetched. The parameter log contains selected logged values (see the “Web interface – Settings” > “Log” section). The alarm log contains all the alarms that have been indicated and a number of temperatures registered at the time of each alarm. The log files can be cleaned out by clicking on the “Clean log file” button for the appropriate log. The log files are in CSV format, which is a standard format that can be imported into several kinds of calculation program for further processing. 36 RCU 10/20 SMS commands – FIGHTER 13XX SMS commands* – FIGHTER 13XX SMS commands* For the RCU to send a reply to an incoming SMS, the number of the telephone from which the SMS command was sent must have been registered to a user, or that the number check for incoming SMS enquiries has been switched off. The RCU can receive incoming SMS commands and send back a reply. The table below shows the available commands. If an incorrect message is sent to the RCU, it will reply with a list of the available commands. SMS commands for interrogating the heat pump* Command Answer Description Parameter Value ?STATUS Fighter 1320 On/Off Heat pump status (contact between RCU and heat pump) S-alarm: On/Off Common alarm Out: nn,n Outside temperature HW: nn,n Hot water temperature S: nn,n Supply temperature System M / S1 / S2 ...../ S8 Shows the units connected C.F.: nn,n Calculated flow DM: nn,n Current degree minutes Mode: W / SA / S / A / Add.heat Operating mode (Winter / Spring-Autumn / Summer / Auto / Additional Only) XHW: 0 / 3 / 6 / 12 / 24 Extra hot water function A.heat: On/Off Shows whether any additions are activated DI: 1 / 2 / 12 RCU digital inputs REG1: -10 - +10 Heating curve offset via RCU REG2: -10 - +10 Heating curve offset 2 via RCU ?STATUS M/S1-S8 Comp A: Heat / HW / ... Shows the current status of compressor A (operating type or alarm) Comp B: Heat / HW / ... Shows the current status of compressor B (operating type or alarm) Flow: nn,n / nn,n Heat medium temperature supply to compressor A/ B R: nn,n / nn,n Heat medium temperature return from compressor A/ B Br.i: nn,n / nn,n Cooling medium temperature input to compressor A/ B Br.o: nn,n / nn,n Cooling medium temperature exit from compressor A/ B SMS commands for controlling the heat pump* Command Parameter Description !ALARM M / S1 / S2 ...../ S8 Resetting tripped alarm in heat pump !XHW 0 / 3 / 6 / 12 / 24 Activation of Extra hot water ((3, 6, 12 or 24 hours. 0=Deactivate) !MODE W / SA / S / A /AH Change operating mode (Winter / Spring-Autumn / Summer / Auto / Additional Heat Only) !REG1 -10 – +10 Change RCU Heating curve offset (Adjustable between -10 and +10) !REG2 -10 – +10 Change RCU Heating curve offset 2 (Adjustable between -10 and +10) Example: To see the status of slave 5, send SMS message: ?STATUS S5 To change the operational mode to summer, send SMS message: !MODE S * RCU 10/20 Only RCU 10 37 Component locations Component locations List of components 1 Communications module 2 GSM modem* 3 Antenna* 4 Communication port to FIGHTER 5 Network connections 6 Eject button and holder for SIM card* 7 Connection of external contact function 8 Label with MAC ID RCU 10 1 4 7 LE K 8 3 5 2 6 RCU 20 1 LE K 4 7 8 5 * 38 RCU 10/20 Only RCU 10 Miscellaneous Miscellaneous Technical specifications Ethernet connection 10Base-T or 100Base-TX (IEEE 802.3). RJ45 contact. Rating 230 V 50 Hz 3 VA Operating temperature range 0 - 60 °C CE certification In accordance with EN 50 081-2:1993 and EN 61 000-6-2:1999 Enclosed kit LE K LEK Cabling for heat pump, 0.5 m Extension connector LE K LE K LE LEK K LE K Voltage adapter CD with RCU configuration software LE K K LEK LE LE K Label for placing on the cover Network cable (cross over) for connection to the computer. RCU 10/20 39 Frequently asked questions Frequently asked questions What do you have to think about to get to the web site from the Internet? accept this. Via this connection it is then possible to look at the web pages and download log files. In most cases where on has a fixed connection to the Internet there is some kind of firewall to protect the network. To access a unit inside a firewall, it must be configured to let desired traffic through. To gain access to the web site in the RCU‑10 from the Internet, port 80 (HTTP/web) must open in the firewall and be guided to the RCU unit on the inside. However for this function the GSM subscription must include a special service for telephonic data connection. Refer to the “Web interface – Settings” section > “Modem”. How do I connect an RCU with a cable directly to a computer, without connecting it to a network? Ethernet networks can have two types of cable: straight-through or crossover. A straight-through cable is used between the computer <-> network equipment. A crossover cable is used between a computer <-> another computer or for network equipment <-> network equipment. The RCU‑10 is counted as a computer and shall therefore have a crossover cable if it is connected directly to another computer. Can the RCU become infected with a virus? No. Visuses are generally always written to infect computers that run Microsoft Windows, or occasionally Linux. A virus is written for a particular operating system or processor and can only infect the type of platform for which it is written. An RCU‑10 does not have the same type of processor as an everyday computer, nor can it therefore become infected. What does ”JAVA support in a browser” mean? Enter the address to the RCU in the browser, and add /cgibin/log.csv. A log-in window will be displayed and then you will be asked if you want to open or save the file. Two log-in windows are displayed, why? Unfortunately web browsers are often not perfectly integrated with the JVM that is installed in the computer. In practice the JVM (that runs the JAVA applets) does not understand that the browser has already put up a log-in window, and therefore puts up another one when a JAVA applet is to be run, for safety’s sake. This will hopefully be solved in future versions of browsers and JVMs. I don’t get a reply when I send an SMS command to the RCU, what’s wrong?* An IP address is composed of 32 bits and the network mask defines how many bits are used for the network address. The remaining bits identify the computer on the network. The net mask looks the same as an IP address, e.g. 255.255.0.0 or 255.255.255.0. What is a ”default Gateway”? If the telephonic data connection to the modem function is to be used, a special subscription is required. Refer to the “Web interface – Settings” section > “Modem”. There is no special GSM subscription requirement for the other functions. A cash card, normal subscription or a special telematics subscription work well. However a cash card must be regularly refilled to ensure continued use. Can I surf to the product via the GSM modem?* Yes, it is possible to call in to an RCU if you have a modem connected to a computer and have configured the RCU to 40 However for this function the GSM subscription must include a special service for telephonic data connection. Refer to the “Web interface – Settings” section > “Modem”. What does ”Network mask” mean? What kind of subscription do I need for my GSM modem?* Only RCU 10 Yes, it is possible to call in to an RCU if you have a modem connected to a computer and have configured the RCU to accept this. Probably the telephone number is not registered in the RCU, which is necessary to be able to send commands to it. Another problem can be that there is no GSM coverage where the RCU is located. To be able to run a program written in JAVA on a computer, it must have a JVM (Java Virtual Machine) installed. A JAVA applet on a web site requires that the browser can use this JVM to be able to run the applet. Most current browsers can manage this but there is not always a JVM installed in the computer. In these cases a JVM must be downloaded and installed for everything to work. JVMs for many different operating systems can be downloaded from: www.java.com. There is also a version on the supplied CD. * Can I fetch log files via the GSM modem? How do I do it?* So that computers that are on separate networks (different sub-networks) are able to communicate with each other, routers are needed between the networks to “bridge” the traffic. Default gateway is the name of the router that is to be used to reach the computers that are not on the local network. This router then sends the information on to the destination or the nearest router that it knows about. Which browsers work together with an RCU? The web pages are optimised for Internet Explorer and Mozilla Firefox. Other browsers should work well, but the pages may look different. What is the format of the log files? The log files in the RCU are of CSV type. This is a usual format for log files and is supported by such programs as Microsoft Excel. RCU 10/20 CZ NIBE CZ, V Zavetri 1478/6, CZ-170 00 Prague 7 Tel: +420 266 791 796 Fax: +420 266 791 796 E-mail: [email protected] www.nibe-cz.com DE NIBE Systemtechnik GmbH, Am Reiherpfahl 3, 29223 Celle Tel: 05141/7546-0 Fax: 05141/7546-99 E-mail: [email protected] www.nibe.de DK Vølund Varmeteknik, Filial af NIBE AB, Brogårdsvej 7, 6920 Videbæk Tel: 97 17 20 33 Fax: 97 17 29 33 E-mail: [email protected] www.volundvt.dk FI NIBE – Haato, Valimotie 27, 01510 Vantaa Puh: 09-274 697 0 Fax: 09-274 697 40 E-mail: [email protected] www.haato.fi GB NIBE Energy Systems Ltd, 3C Broom Business Park, Bridge Way, Chesterfield S41 9QG Tel: 0845 095 1200 Fax: 0845 095 1201 E-mail: [email protected] www.nibe.co.uk NL NIBE Energietechniek B.V., Postbus 2, NL-4797 ZG WILLEMSTAD (NB) Tel: 0168 477722 Fax: 0168 476998 E-mail: [email protected] www.nibenl.nl NO NIBE AB, Jerikoveien 20, 1067 Oslo Tel: 22 90 66 00 Fax: 22 90 66 09 E-mail: [email protected] www.nibe-villavarme.no PL NIBE-BIAWAR Sp. z o. o. Aleja Jana Pawła II 57, 15-703 BIAŁYSTOK Tel: 085 662 84 90 Fax: 085 662 84 14 E-mail: [email protected] www.biawar.com.pl NIBE AB Sweden, Box 14, Järnvägsgatan 40, SE-285 21 Markaryd Tel: +46-(0)433-73 000 Fax: +46-(0)433-73 190 E-mail: [email protected] www.nibe.eu