Transcript
| ©2015 Mitel. Proprietary and Confidential.
Making Communications & Collaboration Seamless October 2016
Matthew Metzger Director – Northeast Region October 2016
2011
2016
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Premises solutions
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No cloud business
• Mobile, Cloud, Enterprise solutions
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No mobile business
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Europe: strong position in two countries
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Top 10 globally
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$600 million revenue
Transforming to Meet
Customers’ Needs
• #1 in global business cloud communications • Mobile solutions in 47 of top 50 economies • #1 Europe • #3 North America • #4 globally
• #1.2 billion revenue
| ©2015 Mitel. Proprietary and Confidential.
Mitel by the Numbers More than
2 MILLION
Operating in
100+ COUNTRIES
Over
$
1.2 BILLION in
REVENUE
Cloud
subscribers
60MILLION
End-User Customers
1 out of 4 prefers Mitel
Industry’s
4400 EMPLOYEES Worldwide
2500
Channel PARTNERS
| ©2015 Mitel. Proprietary and Confidential.
IN
#1 MARKET
RECOGNIZED as a
SHARE
LEADER x 3
5
CORE MARKETS
More than Patents
BROADEST PORTFOLIO Spans enterprise, cloud, mobile
1600
MOBILE SOLUTIONS in
BY Only Brand Across 5 Gartner Magic Quadrants
47 of top 50 economies $
1 BILLION
IN CAPITAL INVESTED
in
24 months
5
Only Company in
Gartner MQs
for Business Communications
A Leader
A Leader
A Leader
A Visionary
A Challenger
Magic Quadrant for Corporate Telephony
Magic Quadrant for Unified Communications
Magic Quadrant for UC for Midsize Enterprises
Magic Quadrant for Unified Communications as a Service
Magic Quadrant for Contact Center Infrastructure
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Mitel’s Strategy to Innovate and Lead
Seamless Communications and Collaboration Power the Mobile Enterprise
OWN
OWN
4G LTE / 5G Mobile
The Enterprise Cloud
Grow business > 20%
Grow business > 20%
Private Cloud
Enable Our Customers’ Transition
Managed Services Vertical Applications Contact Center
Firm Foundation
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Foundation • Financial Health • Large Installed Base • Technology Innovation for Customers
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Innovating Ahead of the Others
1970s
1980s
1990s
2000s
2010s
1973: Mitel founded
1982: First CTI interface
2000: Foundation for s/w-only IP apps2010:
2010: First to deliver on commercial virtualization platforms
1975: First tone-to-pulse converter
1983: First to introduce soft keys to display phone, and one of first business phones with display (Superset 4)
1990: One of the first CT-1 multi-cell in-house cordless telephone systems
1976: Pioneered field of computerized PBXs with Mitel SX200, first softwaredriven PBX
1975: First 1976: One of first hotel intone receiver room phone billing systems
1984: CTI to the desktop with Mitel Personal Assistant 1984: First to offer open APIs on top of switching infrastructure 1987: World’s first true ISDN PBX
1984: First to offer open APIs
1992: “Merry Christmas” First text message (SMS) 1996: First communication between telephone and a PC over USB
1992: “Merry
1997: One of the first DECT Christmas” First multi-cell in-house cordless telephone systems text message 1998: One of first VoIP PBXs. And Mitel makes early big bet, focusing majority of R&D $ on IP
First hybrid 2001: First FMC solution with cloud mobile extension. Birth of the single-number concept solution 2001: One of the first to introduce SIP phone 2002: First modern UC client Mitel Your Assistant 2008: Early move to UCC virtualization solutions (MiCD)
2008: First to virtualize voice
1973
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2010: First hybrid cloud solution 2011: First voice & SMS over LTE (VoLTE) networks 2011: First IMS-based mobile WiFi calling and messaging networks
2011: First VoLTE call
2012: First converged IP messaging deployment
2012: First implementation of virtualized RCSe
2016: First to
pass 2 million 2012: First live network deployments of VoLTE and RCS5 Cloud seats 2016: First to pass 2 million Cloud seats
2016
The Organizational Center Has Shifted
Mobile-Centric Users
Productivity and Innovation are Shifting to Mobile
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Today’s Mobile UCC
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Enterprise Mobility Today Today
Challenges with PBX Mobility • Delivered via OTT (Over The Top) apps •
Business Apps
apps <5% deployed, ~2% utilization
• Mobile Twinning from the PBX • No SMS support
UCC Apps
• Ineffective for mobile first or mobile only businesses • Cellular service for business is identical to consumer services
Native Mobile Comms
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• Unpredictable cost without policy control
Connected Enterprise Tomorrow Tomorrow
Native Mobile Communications •
OTT UCC apps are no longer required •
Business Apps
Native Mobile Enterprise Comms Powered by Mitel
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Enterprise Communications enabled from the Mobile Core
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Business Continuity (PBX Independent)
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Single Number Reach (SMS, Voice)
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Hybrid-Cloud enterprise features
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Policy Control for mobile usage
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VoWiFi (quality, coverage, cost)
Today
PSTN
Tomorrow Mobile
Mobile
(IMS)
(IMS)
Mobile Twinning & OTT Apps
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PSTN
Native Mobile Enterprise Experience
Native Apps vs. Over the Top Clients
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MiStealth
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#Mitel
Introducing the new MiVoice 6900 series IP Phones October 2016
The New 6900 Series Endpoints • New 6900 IP Phone family delivers
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Sleek, modern styling with high quality feel
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Mitel grill – handset ribs for improved shouldering
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Exceptional HD audio quality
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All models have high resolution color displays
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USB, Expansion port, Headset port with EHS, Embedded Bluetooth on 6930 & 6940
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Mobile Integration • New Line of ‘Mobile First’ Desk Phones
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Everyone has Mobile Phone + majority have Desk Phone – two completely independent communication devices
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Mitel is bridging the gap with 6900 MobileLink capability
• No need to touch mobile while in your office - manage both IP & Cell Network calls from desk phone • Leverage desk phone’s exceptional audio quality and comfortable ergonomics for Mobile calls • Seamlessly move Cell Network call audio from mobile to desk phone and back again • Automatically sync mobile contacts with desk phone – same contacts on both • Charge mobile from desk phone while in the office
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| ©2015 Mitel. Proprietary and Confidential.
MobileLink
Accessorization • Personalize Phone to Meet Your Needs via Accessories •
Simplified 6900 portfolio – Good, Better, Best but customizable to fit individual needs via accessories
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6900 family improves on 5300 accessorization •
All accessories end user installable
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Broader range of accessories offered
• Broad range of integrated cordless devices •
BT Cordless handset, DECT Headset enhance value via mobile audio in and around the office
• WLAN Adapter - wireless connectivity for home / enterprise office greatly improves flexibility and ease of deployment • M695 28 Button Color Self-labeling PKM (up to 3 per phone) supported on all models • USB Bluetooth adapter for 6920 (mobile integration + headsets) • More to come… BT Speakerphone, DECT Handset, USB Hub… 23
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6920 Standard IP Phone - $295 MLP Handset “Ribs” for Enhanced Shouldering
Optional Mobile Integration (via purchase of Mitel USB BT Adapter)
3.5” 320x240 Color Display
18 Programmable Feature Keys (3 pages of 6 keys)
HD Speakerphone with sealed acoustic chamber for exceptional performance
4 Context-sensitive Soft Keys Powered USB 2.0 Port (100mA) (USB headsets…)
Accessory Expansion Port – PKM
One Button Feature Access Keys (Hold, Mute, Redial, Call History, Contacts, Voicemail, etc)
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6930 Premium IP Phone - $410 MLP Handset “Ribs” for Enhanced Shouldering
Mobile Integration Standard
Built-in Bluetooth 4.1 Optional Bluetooth Cordless Handset (Phone ships with charging contacts)
(Cordless Handset & BT Headsets)
4.3” 480x272 Color Display 72 Programmable Feature Keys (6 pages of 12 keys) 5 Context-sensitive Soft Keys Powered USB 2.0 Port (500mA) (Mobile Charging, USB headsets…)
Accessory Expansion Port – PKM, Integrated DECT Headset…
HD Speakerphone with sealed acoustic chamber for exceptional performance
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One Button Feature Access Keys (Hold, Mute, Redial, Call History, Contacts, Voicemail, etc)
6940 Executive IP Phone - $550 MLP Handset “Ribs” for Enhanced Shouldering
Mobile Integration Standard
Built-in Bluetooth 4.1 Bluetooth Cordless Handset Standard
(Cordless Handset & BT Headsets)
7” 800x480 Touchscreen Display 6 Context-sensitive Soft Keys 96 Programmable Feature Keys (6 pages of 16 touch keys)
Powered USB 2.0 Port (500mA) (Mobile Charging, USB headsets…)
HD Speakerphone with sealed acoustic chamber for exceptional performance
Accessory Expansion Port – PKM, Integrated DECT Headset… One Button Feature Access Keys (Hold, Mute, Redial, Call History, Contacts, Voicemail, etc)
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6900 IP Phone Family
Goo d 6920
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Best 6940
Better 6930
Hardware Feature Matrix 6920
6930
6940
LCD Display
3.5” QVGA LCD
4.3” LCD
7” Touchscreen LCD
Soft-Label Buttons
18 (3 x 6 pages)
72 (6 x 12 pages)
96 (6 x 16 pages)
Ethernet Ports
2 x GigE
2 x GigE
2 x GigE
IEEE Power-over-Ethernet
802.3at
802.3at
802.3at
Wideband Speakerphone
Yes
Yes
Yes
1 x Type A (100mA)
1 x Type A (500mA)
1 x Type A (500mA)
Yes via USB BT dongle
Yes (built-in)
Yes (built-in)
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Yes (Optional)
Yes (Handset included)
Wired Analog Headset Support
Yes
Yes
No
EHS Headset Support
Yes
Yes
No
USB Headset Support
Yes
Yes
Yes
--
Yes
Yes
DC Power Jack
Yes
Yes
Yes
Detachable Keyboard Support
Yes
Yes
No (on screen keyboard)
Optional Wall Mount Support
Yes
Yes
Yes
Yes (3 max)
Yes (3 max)
Yes (3 max)
USB Port Bluetooth 4.1 Support Bluetooth Handset Support
Integrated DECT Headset
LCD PKM Support
| ©2015 Mitel. Proprietary and Confidential.
Software Features – What’s New • New MiVB integrated & searchable Corporate Directory (LDAP optional) • Personal and Mobile Contacts (6930/40) • Picture ID on incoming calls plus avatar support on speed dials and Directory / Call History entries – avatars imported from MiCollab
• Ring tunes – separate internal call vs external call tune selection • Native support for Branded Screen Savers / Idle Screen Branding – image upload via MiVB • New harmonized Mitel User Experience (MiCollab-like)
| ©2015 Mitel. Proprietary and Confidential.
MiVoice 6900 Accessories
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WLAN Adapter – Available at Launch
Features
Mitel WLAN Adapter Wireless
802.11a/b/g/n (dual band 2.4 and 5 GHz)
Ethernet
10/100/1000
Security
WPA/WPA2 Personal Enterprise with 802.1x Authentication
Antenna
Two (Internal)
MIMO Max Link Rate Additional Software Security Config from Phone
MSC0 to MSC15 (300Mb/s) Ethernet MAC Address Intrusion Alert Yes (Future)
MAC Address Transparency
Yes
Support PC plugged into Phone
Yes
POE+
Yes to power the phones
Remote Management
Yes via Remote Management Application
Bulk updates
Yes via Remote Management Application
Set Up
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2x2 MIMO
WPS, Remote Manager, Direct Config, Web
Bluetooth Cordless Handset – Available at Launch
Highlights
•Supported on the 6930 (standard equipment on 6940) •End user installable – 6930 comes standard with cordless handset charging contacts •Answer/hang-up, mute and volume up/down buttons provided •Ringtone played through handset while out of the phone cradle •BT 4.1 Class 2 (10 meter / 30 feet range) wireless interface •
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Easy-to-Shoulder Mitel Handset Ribs
M695 Color LCD PKM – Available at Launch
Highlights
•Supported on the 6920, 6930 and 6940 •28 programmable keys •4.3” 480x272 pixel color backlit LCD display •Additional M695 PKM’s can be daisy-chained for combined total of up to 3 modules •All attached PKM’s powered by the phone – no separate power adapter required
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Integrated DECT Headset – Coming Soon
Highlights • DECT wireless technology – 300 foot (100 meter) range • Premium mono-ear headset from Jabra • Attaches to phone via phone’s Expansion Port • Powered directly by the IP phone • Headset Call control buttons • Supported on 6930 & 6940
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USB Bluetooth Dongle & Wireless Speakerphone – Coming Soon
USB Bluetooth Dongle
Wireless Speakerphone
• Supported on the 6920 IP Phone
• Supported on the 6920 / 6930 /6940 IP Phone (6920 requires USB Bluetooth Dongle)
• Adds Bluetooth feature capability to the 6920 •
MobileLink Mobile Integration
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Bluetooth Headset Support
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• Bluetooth Wireless Speakerphone
#mitel