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Specs № Product Specifications 2 & 3-inch High Speed Kiosk Printer ＮＰ－２５１１Ｄ－２ ＮＰ－３５１１Ｄ－２ Revision 1.00 2012.09.24 1st edition All specifications described are subject to change without prior notice. Though we made assurance doubly sure to write this product specifications, Please contact us if you find any mistakes and erroneous omitting. Nippon Primex Inc. Head Office: 1-5-12 Unoki Ohta-ku Tokyo 146-8650 Japan TEL :+81-3-3750-1234 FAX :+81-3-3750-4555 E-mail : [email protected] URL : http://www.primex.jp D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 D-F10116 Revision History 1 Rev. V. 1.00 1 Descriptions page item New released D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 change approval PIC suzuki 2012.09.27 abe 2012.09.24 PRECAUTION Read Carefully Before Using the Product Handling the product in a wrong way may decline its performance and also damage the product. Read the notes below before handling the product. [Failures] In order to use this product for a long time and prevent troubles before happens, observe strictly followings. About static electrical charge ●In order to prevent any damage of electric heating element of head, IC, etc., static discharge prevention and body grounding must be made for dealing. Make sure to connect it to the earth ground for for ESD measures. About handling ●Avoid excessive force to the input terminals. ●Use both hands when holding the product in order to prevent from dropping. ●DO NOT scrabble or give impact to thermal head with sharp edge object or any hard materials, which may damage the heat elements. About setting ●This product is NOT protected against dust or dirt. If used in harsh environment like at dusty place, the thermal head may get damaged or paper feed may not run properly. ●When cooling the product with a fan, keep the air exhaust slit away from the printer’s paper exit area so that dust or dirt may not get in the thermal head. ●This product is equipped with an infra-red reflection sensor. The product must be installed where there is NO direct sun light/infra-red light coming in, as otherwise, the sensor would not function properly. ●The product should NOT be installed where it could be exposed to static electricity easily, strong vibration, electromagnetic field, corrosive gas, rain, fog and direct sunlight. About operation ●Avoid printing with no paper loaded. It can damage thermal head and also shorten its life-time. ●DO NOT open the front cover while printing and/or cutter operation. It may damage thermal head and cutter. ●DO NOT pull out the paper with the front cover closed. ●DO NOT block the paper outlet while print operation. Also, DO NOT grab the paper while print operation. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 [Safety] For use this product safety, observe strictly followings. ●Turn OFF the power before connecting or removing connectors. When disconnecting, handle with the connector body and DO NOT pull out by a cable. ●The product is NOT protected from water or dew drop. DO NOT put water to the product nor handle it with wet hand because it may damage the product due to short circuit or heat or fire. ●In order to prevent excessive current, add an electrolytic capacitor and a fuse (refer to power supply specifications for details). ●DO NOT disassemble or modify the product. ●In case of disposal, follow the regulations or rules of the local authorities. ●Use LPS power supply is recommended. ●Please turn OFF in case no use for a long time. ●Please do not touch the cutter blade regardless of during operating / stopping of cutter. [Quality] To use without spoil the quality of this product, beware of followings. About data ●The product supports only control codes and commands authorized in this document. ●With such print program that printing and paper feeding movements get interrupted temporarily due to data queuing etc, printing and paper feeding may jumble on a very first few 1~4 dots line. Especially when printing graphic etc, be careful. About printing operation ●The print may jumble at the first 1-2 dot right after the paper cut action. ●DO NOT touch the heating element part of the thermal head, since it could degrade the print quality due to soil. ●In case of using print papers other than those specified in this document, print quality and lifetime of thermal head may not reach the level guaranteed by the manufacturer. ●DO NOT pull out the paper while the printer is in motion of printing, paper feeding or cutting. When removing the partially cut paper, pull it to either right or left direction without too much force. ●Continuous motor running for a long time generates heat and may affect the printer performance. To avoid the case, it is necessary to limit the continuous motor running time to 6 minutes at maximum with the same interval time for each operation. ●Continuous motor running for a long time generates heat and may affect the printer performance. Please observe the permission freaquency of cutter. When use beyond it, cutter could be destroyed at worst. ●Set the paper straightened with no slack. ●Even if the cut face get rusty since this product is made from coated steel plate, it does not affect the product’s quality and performance at all. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 [Others] ●This product is designed to use with general electronic devices. (Computer, PC, OA etc.) This product is not designed and guaranteed to use with devices that require extremely high quality and reliability, also to use with devices that those failures may directly endanger human body and life. (Atomic power control device, aerospace aircraft device, transportation device, traffic signal device, ignition control device, medical device and various safety devices: hereafter called as “Specific application”.) Users shall take full responsibility for using with such specific application. ●DO NOT conduct operation that is not suggested in this instruction. It may cause accident or failure. ●Data can not be long-term stored, permanently stored and saved since it is basically evanescent. Nippon Primex Inc is not responsible for any damages of data deletion or lost income due to breakdown, repair or inspection. ●When selecting RTS/CTS in serial flow control, make sure to connect RTS/CTS signal to the flow control signal of the host side, otherwise flow control will not function and may cause garble character or printing disarray. ●The coverage of warranty is limited within the product itself, Nippon Primex Inc is NOT responsible for anything induced by the defect of the product and DO NOT pay for any compensation that may occur. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 Table of contents 1. 2. 3. 4. Overview ·············································································································································1 1.1 Overview······································································································································· 1 1.2 Features ······································································································································· 2 1.3 Configurations······························································································································· 3 1.4 Option ··········································································································································· 4 Specifications ······································································································································5 2.1 Basic Specifications ······················································································································ 5 2.2 Paper Specifications ····················································································································· 7 2.3 Print area ···································································································································· 10 2.4 Specifications of cutter················································································································ 13 2.5 Position of Black Mark ················································································································ 14 2.6 Power supply specification ········································································································· 16 2.7 Reliability specifications·············································································································· 17 2.8 Environment specifications ········································································································· 18 2.9 Regulations································································································································· 18 2.10 Dimensions ································································································································· 19 Configurations ···································································································································21 3.1 Interface【USB(V2.0 FULL SPEED)】······················································································· 21 3.2 Interface [Serial(RS232C compliance)]······················································································· 22 3.3 Connector signal table ················································································································ 23 Function ············································································································································25 4.1 Function setting ·························································································································· 25 4.2 Proccessing error························································································································ 30 4.3 Bufferful printing·························································································································· 30 4.4 Drive selection ···························································································································· 31 4.5 Select Full size and Half size character ······················································································ 31 4.6 Gray scale printing······················································································································ 32 4.7 Operation Panel·························································································································· 33 4.8 How to set Roll Paper ················································································································· 34 4.9 How to remove the remaindered paper and the jammed paper·················································· 37 How to clean Thermal Head···································································································· 38 4.10 Appended reference documents(Please refer to documents as below about command code table). ・Command reference[NP-2511D-2/NP-3511D-2] (D-F10116) *Following Code tables are on command reference in addition to command. Domestic code table, Overseas code, Code page 858, Internationalcode, Code page 1253, Codepage1250, Code page 1251, Code page 1252, Code page1254. ・Kanji code [JIS C 6226･1983] (D-F10068) ・Chinese code [GB18030-2000] (D-F10069) D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 1. Overview 1.1 Overview This printer is categorized as follows: ＮＰ－３５１１ Ｄ－２ ① ② ③ (1)Mechanism (default setting) 3:3 inch 2:2 inch [Note] ・3inch model indicates NP-3511*-2.(Same on the following sentences.) ・2inch model indicates NP-2511*-2. (Same on the following sentences.) (2)Interface and Auto cutter blade(default setting) [Standard] D: [Interface] Dual interface, Serial(RS232C) and USB（V2.0 FULL SPEED）by selection. [Auto cutter] Same blade for Partial and Full cut. Manufacturable specification F: [Interface] Dual Interface of serialRS232C）and USB（V2.0 FULL SPEED）by selection. [Auto cutter blade] Blade dedicated to Full cut. *Please do not use the dedicated blade for partial cutting. U: [Interface] Only USB（V2.0 FULL SPEED） [Auto cutter blade] Same blade for Partial and Full cutting. (3)Specification (default setting) 2:2D barcode, gray scale printing The following specifications are available with NP-2511*-2/3511*-2. ・2D barcode QR code model2 printing are available. ・2D barcode PDF417 printing is available. ・Gray scale printing is available with Ex driver (beyond Ver. 1.1.1.0). [Note] ・Korean character is unavailable with NP-2511D-2/3511D-2. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 1 1.2 Features This model incorporates newly developed in-house printer mechanism and is a module printer improving its usability moreover. Installation with each apparatus is just finished with power supply (DC24V) and data supply only, and this model can be used under the wide range of temperature environment. Therefore, the user can install this model freely. 1) Wide range of operation environment. 2) Capable for a thick paper. 3) Small, light weight. Since this model is low-profile, it is easy to install in each apparatus. 4) High Speed Printing & High Quality Printing. 5) Interface available for Serial (RS232C) and USB (v2.0 High Speed) 6) Adaptation to various types of 1D barcode. Adaptation to 2D barcode (QR code model2 and PDF417). 7) Adaptation to various applications. 8) Equipped with a paper roll holder with a user-friendly near-end paper sensor. 9) Driver(Windows XP / Windows Vista / Windows 7 / Windows CE5.0 / Windows CE6.0 Linux(Sample)) 10) Easy to re-write firmware*3 with Flash Memory. Also, Registration of 3 pattern of NV bit image is possible. 11) Adaptation to Japanese, Chinese, Greek, Polish, Russian, Scandinavian, and Turkish. 12) Capable of controlling an optional paper feeding device (Presenter). 13) Easy to change roll paper by auto-loading. 14) Easy maintenance thanks to a complete openable thermal head. Easy to remove a jammed paper. 15) Uses a user-friendly clamp type paper holder “PH-10”. *Note1 ・Accurate near end detection, enabling one-touch roll paper setting. ・Although default setting of core ID of roll paper is 12.0mm, it can be changed to 25.4mm by optional paper-support. ・Although default setting of detection value of near-end is OD 22.0mm, it can be changed to OD 24.0mm by changing the sensor position. 16) A universal paper holder is separately available to apply to large roll paper(od 200mm). 17) A LED bezel is separately available to enable the edge of paper outlet to light. 18) Various options available. *Note2 19) Gray scale printing is available.*note４ *Note1 : Refer to “2.2 Paper Specifications” for more detailed information. : Refer to “1.4 Option”. *Note3 : [F/W] indicates [FirmWare] hereinafter. *Note4 : Gray scale printing is available with Ex driver (Beyond Ver 1.1.1.0). *Note2 D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 2 1.3 Configurations 1) NP-2511D-2 (Standard) Configured parts of the product are as below. Configured parts No Name Specifications Q’ty 2Inch, USB & Serial Round shape power 1 NP-2511D-2 1 supply connecter The blade for Partial and Full cutting 2 Thermal paper W58xφ30(ID12mm) 1 2) NP-3511D-2(Standard) Configured parts of the product are as below. Configured parts No Name Specifications Q’ty 3Inch, USB & Serial Round shape power 1 NP-3511D-2 1 supply connecter The blade for Partial and Full cutting 2 Thermal paper W80xφ30ID12mm) 1 NP-2511D-2 ○ ○ NP-3511D-2 ○ ○ 3) NP-2511U-2(Manufacturable specification), NP-2511F-2(Manufacturable specification) Configured parts of the product are as below. Configured parts NP-2511U-2 NP-2511F-2 No Name Specifications Q’ty 2Inch, USB Round shape power 1 NP-2511U-2 1 ○ supply connecter The blade for Partial and Full cutting 2Inch, USB Round shape power 2 NP-2511F-2 1 ○ supply connecter Dedicated for Full cutting 3 Thermal paper W58xφ30(ID12mm) 1 ○ ○ 4) NP-3511U-2 (Manufacturable specification) , NP-3511F-2 (Manufacturable specification) Configured parts of the product are as below. Configured parts NP-3511U-2 NP-3511F-2 No Name Specifications Q’ty 3Inch, USB only Round shape power 1 NP-3511U-2 1 ○ supply connecter The blade for Partial and Full cutting 3Inch, USB & Serial Round shape power 2 NP-3511F-2 1 ○ supply connecter Dedicated for Full cutting 3 Thermal paper W80xφ30(ID12mm) 1 ○ ○ D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 3 1.4 Option 1) Paper support(For PH-10[NP-2511D-2 standard specification]) No Name Specification Q’ty 1 Paper support Axsis core forφ25.4mm 2 Paper support ・Attachments for paper roll shaft, inner diameterφ25.4mmX2 Other options Except.above 1) are available as below. There are conditions and limitations for using option items. . Please read and consider each product specifications before use. 2) Power supply PS8 (Under review) An adapter is available. . Please study product specification D-F10058. 3) LED lighting bezels BEZ-320/330 LED lighting bezels are available. Please study product specifications, D-F10059. 4) Bezels BEZ-220/221/230/231 Bezels for 2 inch or 3 inch, with a senser for extracting or no sensors are available. Please study product specification, D-F10056. 5) Presenter NPT-306 A presenter with a paper retraction function is available. Please study product specification, D-F0482. When use of presenter [NPT-306], use of auto cutter blade dedicated for Full cutting[NP-2511F-2/3511F-2] is recommended. Please contact us for details. 6) Large paper holder UPH-LA A universal paper holder is available. Please study product specification, D-F10060. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 4 2. Specifications 2.1 Basic Specifications No. Specifications 1 Print head 1:Print method 2:Total dots 3:Dot density 4:Print width(MAX) 2 Printing 1:Print speed(MAX) Note２ Conditions 3 Character 3Inch Line thermal dot 448dotsNote1 640dotsNote2 8dot/mm 56mmNote1 80mmNote1 MAX.200mm/sec Head temp. 35ºC and more, bufferful method Optimized drive print ratio 50% or less *except communication time 2: Max. print digit FontA(12×24) FontB( 9×17) Kanji(24×24) 3:Paper feed pitch 1:Character size FontA(12×24) FontB( 9×17) Kanji(24×24) 2:Characters Japanese 37 digitNote１ 49 digitNote１ 18 digitNote１ 53 digitNote１ 71 digitNote１ 26 digitNote１ 0.125mm 1.50×3.00mm 1.13×2.13mm 3.00×3.00mm Chinese Greek Polish Russian Scandinavian Turkish 3:Character Modifications 4: Line feed Q’ty (Default) : It is required to change by command. *NOTE2 : Print speed fluctuates depending on the condition. *NOTE1 D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 2Inch 5 JIS C 6226･1983 (Full size) Domestic Character Code(Half size) Overseas Character Code(Half size) Code Page 858(Half size) International character set(Half size) GB18030-2000 (Half/Full size) Code Page 1253 (Full size) Code Page 1250(Half size) Code Page 1251(Half size) Code Page 1252(Half size) Code Page 1254(Half size) Double width Double Height Quadruple Bold print Double strike Inverted 90°clock-wise rotation underlined 4.25mm (1/6Inch) No. Specifications 4 Print mode 5 2inch 3inch Line mode Page mode 16 gray scale printing Gray scaleprinting Note４ 6 Barcode 1:1D symbology UPC-A UPC-E JAN-13(EAN-13) JAN-8(EAN-8) CODE39 ITF CODABAR CODE128 QRcode model2 PDF417 RS232C compliance V2.0 FULL SPEED compliance Full / Partial cut * by command selection Approx. 15K byte 2:2D symbology 7 Interface 8 Autocutter 9 Receive buffer Alarm display Operation Switch External 10 11 12 13 14 1: Serial (dual type) 2: USB(dual,U type) 1: Cut Mode ALARM LED OUT FEED switch RESET switch *without connecter Approx. Approx. 106(W) x 150(D) 127(W) x 150(D) x 75(H) mm x 75(H) mm Approx. 640g Approx. 750g Horizontal Dimentions & roll paper (mm) Weight *without roll paper Mounting Position Note３ 15 Packing 1:Individual Approx. 224(W) x Approx. 224(W) x 169(D) 189(D) Dimensions(mm) x 168(H) mm x 168(H) mm 2:Individual weight(g) Approx. 1000g Approx. 1100g 3:Master Approx. 531(W) x Approx. 591(W) x 472(D) 472(D) Dimensions(mm) x 375(H) mm x 375(H) mm 4:Weight(kg) Approx.14kg Approx.15.4kg (Including 12pcs) (Including 12pcs) *NOTE3 : This printer should be installed horizontally. Please do not use except for that. *NOTE4 : Gray scale printing is available with Ex driver (beyond Ver.1.1.1.0). D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 6 2.2 Paper Specifications (1)Paper width and thickness Paper width Paper thickness 2 inch model 3 inch model 58/60-1mm 76/80-1mm 59～150μm [Note] ・DO NOT change paper width from narrow to wide during operation. (The uncovered part with paper on thermal head grazes directly with platen roller and the thermal head could be destroyed.) ・Please consult with us when using paper width of 60 and 76mm. (All of the paper widths are set as default setting.) ・Please consult with us about using paper width 82.5mm due to its term. (2)Form of paper roll ・Form shall be roll one. Max O.D Paper Core I.D Core O.D thickness φ83mm φ12.0mm φ18.0mm 59～85μm φ83mm φ25.4mm φ33.4mm 100～150μm [Note] ・Use a standard paper holder. (Please consult with us when using more than φ84.) ・Please use the same shaft core width to paper width. ・When use of core ID φ25.4mm with PH-10, please attach an option paper support. (shown in Fig.below) ・Paper holders, PH-8L or PH-10 are available, and they are to φ83. When you use φ84 or more, please consult us. (About use of φ100mm or more, correspondence to shaft support and addition of shock absorber are required) φ12 φ25.4 Paper support 【Precaustion for paper】 ・Please use thermal paper. ・Please do not glue and tape the terminal of paper. ・Please do not use paper roll with deformed paper shaft center. ・Please do not use paper roll which has protruded shaft center from paper edge side. ・Please do not use paper roll which is saved in high temperature and high humidity environment. ・Please use the paper which has no slack. ・Please use external side of paper as printing side[revolute].(Involute paper is not available) ・Please make sure when use of pre-printed paper. Especially, beware that there is a paper sensor on non-printing side. ・Please do not use paper which is saved for a long time because printing quality will not be guaranteed. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 7 3) Recommended thermal paper Base paper Paper Manufacturer Model thickness number PD160R 75μm Oji paper Co., Ltd Oji paper Co., PD450-145 145μm Ltd Nihon paper TF50KS-E2D 59μm Co.,Ltd Printing density setting 100％ 5℃～60℃ ：100％ -20℃～5℃ ：120％ 100％ 【Note】 ・Please set printing density after confirmation of printing quality in the environment because printing quality may decline depending on temperature and humidity. Setting of printing density is available with the command [Set printing density] 《GS ~ n》. ・When printing at high printing rate in low temperature or high humidity environment, contamination on paper or condensation will be occurred with this product due to vapors generated from thermal paper. Please beware of water droplet not to drop on thermal head. They may cause garvanic corrosion . When condensation occurs, please keep turning-off the switch until dew disappears. ・Please use thermal paper containg less Na+ion, K+ion, and CI-ion and fully-evaluated its reliability. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 8 4) Paper holder Model Paper width Max. OD Shaft core Near end Standard IDφ12.0mm NP-3511*-2Note３ φ22.0±2mm ODφ18.0mm IDφ12.0mm φ22.0±2.5mm ODφ18.0mm － PH-10 NP-2511*-2 φ83mm Note１ IDφ25.4mm Note2 φ37.0±2.5mm ODφ33.4mm Note1 When use of shaft core IDφ25.4mm, please attach an option paper support. Note2 When use of shaft IDφ25.4mm, Please change near end sensor position. (shown in Fig.below) Note3 Even though paper holder, [PH-10] is available with NP-3511, it will be Factory manufacturable specification: OEM PH-8L 80-1mm φ83mm ① Near end setting change (Only PH-10) Please loosen or replace M2 screw and move near end sensor unit. ・Please loosen M2 screw and slide near end sensor unit. (In case A⇔B, C⇔D) ・Please remove M2 screw once and move near end sensor unit. (In case A or B ⇔ C or D) a Shaft core IDφ12.0 Position A: Remaining amount of ODφ22.0±2.5mm (Factory setting). Position B: Remaining amount of ODφ24.0±2.5mm Near end sensor unit A B M2 Screw B Shaft core IDφ25.4 Position C: Remaining amount of ODφ34.0±2.5mm Position D: Remaining amount of ODφ37.0±2.5mm (Recommended position when shaft core ODφ33.4mm) C D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 D 9 2.3 Print area Printing side view Printing side 1dot 2dot Adot 0.125mm Paper feed direction D C B E 1) Code name Code Name A Print dot number B Left margin C Print area D Right margin E Paper width 2) Relation between paper width and print area setting A(dot) B(±1mm) C(±0.2mm) D(±1mm) E(-1mm) Factory setting ○ － － ○ 416 dots 3 mm 52 mm 3 mm 58 mm 2-inch 432 dots 3 mm 54 mm *1 3 mm 60 mm *2 model 560 dots 3 mm 70 mm *1 3 mm 76 mm *3 3-inch model 576 dots 4 mm 72 mm 4 mm 80 mm ・Printing may slip off due to paper slant when left and right margin are small. (3mm or more is recommended) ・Printing area is changeable by command. *1: It is required to change by command[Print area setting]《Gs W n1 n2》. Printing may slip off due to paper slant caused by insufficient right margin (D) less than 3mm against paper width when using without change in 3-inch model. *2：Please refer to [Change to NP-2511*-2 paper width 58mm→60mm] for changing paper width. *3：Please refer to [Change to NP-3511*-2 paper width 80mm→76mm] for changing paper width. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 10 3) How to change paper width [Change to NP-3511*-2 paper width 80mm→76mm] Before change paper width 80mm(Factory setting). Guide Paper holder paper table Move guide and paper holder. Remove paper table. No space on external side of guide. *Please switch off. ① Move guide and Remove paper table. No space between paper holder and metal sheet. Space occurs. Paper width 76mm guide hole Guide Open thermal head cover and remove guide. Remove paper table after remove guide Paper width 76mm boss hole Remove screw(1 place) Small screw M2x4 No. Paper width 76mm screw hole Fix guide at the position for 76mm(1 place) Small screw M2x4 No.0 *Plese beware of floatation and bend of guide, and loosen of screw. ② Move paper holder Paper width 76mm boss hole Paper width 76mm screw hole Paper width 76mm boss hole Remove screw(1 place) Small Fix paper holder at the position for 76mm(1 place). Small screw M3 screw M3 * Plese beware of floatation and bend of guide, and loosen of screw. After change paper width 76mm No papertable D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 Space on external side of guide. 11 Space between paperholder and metal sheet. [Change to NP-2511*-2 Paper width 58mm→60mm] Before change paper width 58mm(Factory setting) Guide Paper holder Move guide and paper holder *Please switch off Space on external side of guide Space between paper holder and metal shett ① Move guide No space Paper width 60mm guide hole Guide Paper table Space Open thermal head cover and remove guide. Fix guide at the position for 60mm.(1 place) Small screw M2x4 No.0 Paper width 60mm boss hole Remove screw(1 place) Small screw M2x4 No.0 Paper width 60mm screw hole * Plese beware of floatation and bend of guide, and loosen of screw. ② Move paper holder Paper width 60mm boss hole Paper width 60mm screw hole Remove screw Fix paper holder at the position for 60mm (1 place) Small screw M3 Paper width 60mm boss hole (1 place)small screw M3 * Plese beware of floatation and bend of guide, and loosen of screw. After change paper width 60mm No space on external sideof guide D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 12 No space between paper holder and metal sheet. 2.4 Specifications of cutter D The limitation of back feed Cutting position A Print side view Print side C B Feed direction Print head position Measurement Descriptions Tab size on Partial cutting 1.0～2.5mm Cut~Print head position 9.5±1mm Back feed limitation 6.5mm From edge of paper(1 dot~)to 30±0.5mm(NP-2511*-2) D the center of tab on partial 40±0.5mm(NP-3511*-2) cutting *Value of “D” does not change in case paper width changes to 76mm and to 60mm. Cord A B C (1)Cutting method ：Slide System (2)Cutting Mode ：Full Cut / Partial Cut A/ Partial Cut B *Selectable by command *Partial Cut A: Little residual stock removal. *Partial Cut B: More residual stock removal than Partial cut A. (3)Allowance of Cutting Frequency ：30 cuts per minute. (4)Paper Thickness ：59～150μｍ *In case Partial cut B is conducted with the paper thickness 75μm or more, there is a case that paper is drawn from mechanism side at the time of extracting paper. (5)Minimum cutting length : 30mm 【Note】 ・When platen is given under heavy load such as pulling out paper strongly after partial cut etc, please note that next line head may be deformed. ・ When printing after partial cut, please feed paper 1mm(8dots) or more for preventing deformmation of print line head. ・Please tear off paper after partial cut by holding tip of the paper right or left side and by pulling it horizontally toward handholding side to prevent platen from having excessive load. ・Approx. 2mm paper feed will be operated automatically after cutting for preventing paper jam, so measurement of B on the above will be 11.5±1mm. ・Please do not use like making paper strip through cutting. It causes paper jam. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 13 2.5 Position of Black Mark Printing side view Print head position Sensor① Default :paper Default: Black -out sensor ｰ mark sensor Sensor② Sensor③ A Feed direction B C D E １）Code name Code A B C D E Descriptions Printing head ~ sensor position Sensor①position(Manufacturable specification:OEM) Sensor②position(Standard) Sensor③position(Standard, however unusable when sensor① is selected) Paper width ２）Sensor position 2-inch model 3-inch model A(±1mm) 11.5 mm 11.5 mm 11.5 mm 11.5 mm B(±0.5mm) 8.0 mm 8.0 mm 7.5 mm 7.5 mm C(±0.5mm) 30.0 mm 30.0 mm 40.0 mm 40.0 mm D(±0.5mm) 52.0 mm 52.0 mm 72.5 mm 72.5 mm E(-1mm) 58.0 mm 60.0 mm 76.0 mm 80.0 mm ３）Sensor specifications Black mark sensor and paper-out sensor are selectable by MS2-6. MS2-6 Mark sensor Paper-out sensor OFF Sensor③ sensor② Standard specification ON Sensor② sensor③ Manufacturable OFF Sensor① sensor② specification: ON Sensor② sensor① OEM *Please remove dust / wisps of paper adhere to sensor constantly *Pre-printing with deep colour in the range of left and right 7.5mm from standard position is prohibited. Please confirm enough when use of pre-printed paper. *In order to prevent malfunction of sensor, please do not pre-print in vertical and horixontal direction of black mark sensor if black mark printed. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 14 (4)Specifications of black mark printing Position of mark printing *1 Center position of sensor by setting of mark sensor is standard position. Mark width(Min) *1 7.5mm(Min.15mm) Left and right from standard position. Mark height(Min) 5mm Print side Non-print side. PCS value 0.9 Reflection ratio less than 7% Reflection of 900nm(Infra-red). Preprint limited Area *NOTE1 Preprint with dark color is prohibited on the area in 7.5mm left and right from standard position. When using preprinted paper, fully confirm before using. *1: Some specifications differ when Sensor③ is set to Mark sensor with paper width 76mm. Differences are as below. Position of mark printing Standard position is paper terminal on Sensor③ side Mark width(Min) 10mm from standard position Limitation area of pre-print Pre-print with dark color at 10mm from standard position is prohibited. Please beware firmly when use. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 15 2.6 Power supply specification 1) Power supply input connector Round shape connector(Standard) Please connect dedicated adapter to this connector(Power supply from exterior). Printer side connector: TCS7960-5320177 Hoshiden or equivalent Adapter side connector: TCP8927-531167,TCP8927-631167,TCP8935-531167 Hoshiden or equivalent No Function Connector fig. (from mating surface) 1 +24V 2 GND 3 N.C shell FG 1 3 2 2Pin connector (Manufacturable specification: OEM) Please connect the following connector to this connector. (Power supply from exterior). Printer side connector: S2P-VH(LF)(SN) JST or equivalent. Adapater side connector:VHR-2N JST or equivalent. No Function 1 +24V Connector fig.(from mating surface) 2 GND 1 2 2) Power-supply voltage:DC24V±5% 3) Consumption current Consumption current(Indication) 2-Inch model 3-Inch model +24V±5% +24V±5% Standby Approx. 80mA(typ) Approx. 80mA(typ) Print ratio 25% MAX. Approx. 3.5A MAX．Approx.3.0A Print ratio 100% MAX. Approx. 14.0A MAX．Approx.10.0A Condition: Optimization drive printing, two-partition drive printing Power-supply voltage 【Note】 ・Please use the power supply with sufficient capacity in order to secure the printing quality because a large peak current flow depending on printing contents. ・Operation may be unstable when power-supply line is long. Thus, Please shorten power-supply line. In case it is not available, please connect an electrolytic capacitor of Approx.2200μ between power supply and GND. Rated voltage to use is 35V or more. ・LPS power supply is recommended to use. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 16 2.7 Reliability specifications 1) Life time ① Thermal head Anti-Pulse characteristic Anti-abrasion characteristic : 150 million pulse : 150km ②Cutter：1.5 million cuts Life difinition ・Starting point to enter into abrasion failure period ・Condition to satisfy life time is as follows. Average print ratio: 12.5% Recommended thermal paper:TF50KS-E2D Print density：100% The environment of usage：Nomal temperature and humidity ② *When use of the paper except recommended paper, please verify with actual paper to use at user side due to different life time depending on paper quality, paper width, paper thickness. 2) MTBF (Mean Time Between Failure) 2.3×105 hours D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 17 2.8 Environment specifications 1) Operating environment Temperature： -20～60℃ Humidity ： 10～80%RH In condition of no dew condensation and 80%RH should be 35℃. *Warranty scope of printing quality and the scope of printing operation are as below. 35℃ 80% 85%RH 80 45℃ 60 50% 40 20 -20 0 60℃ 40 20 PQ temp. and humidity PM temp humidity scope 2) Storage environment(Except paper). Temperature:-30～70℃ Humidity :10～90%RH In condition of no dew condensation High temperature and high humidity:40℃ 90%RH(No dew condensation) is the worst. 2.9 Regulations Regulation of this product is as below. NP-2511*-2/3511*-2 CE mark Approved UL60950-1 Approved VCCI Class A (approved) FCC Class A (Approved) Note１ Remarks Note１ If its appearance differs, this is not covered. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 18 2.10 Dimensions FEED RESET ALARM 6 10 85 10 46 Ø 83 6 Ø 6- Ø 3.5 3.2 111 120 CL 127 1) NP-3511D-2 0.8 MAX 25 Ø 2.6 1.2 75.2 用紙排出位置 64.1 75.2 96.7 A 1 MAX 配線用穴 7.4 150.4 詳細図 A *This fugure is described NP-3511D-2 including built serial, USB, and connector. Same with NP-3511D. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 19 2) NP-2511D-2 FEED RESET ALARM [B] CL CL 91 99 106 CL CL [C] 6- Ø 3.5 10 6 3.2 [B] Ø6 10 85 46 Ø 83 [C] 0.8 MAX. Ａ 1.2 75.2 Ø 2.6 25 64.1 72.2 97.1 用紙排出位置 1 MAX. 配線用穴 150.4 *This fugure is described NP-2511D-2 including built serial, USB, and connector. Same with NP-2511D. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 20 7.4 [B] Ａ詳細 3. Configurations 3.1 Interface【USB(V2.0 FULL SPEED)】 1) Version ：V2.0 FULL SPEED (12Mbps) 2) Port ：Upstream port(B jack) 3) Power supply ：Self powered 4) Reset function ：Printer will be reset automatically when connecting USB cable which is equipped with host. *Please use the drivers which we provide Note１ when using USB interface. When operating direct transmission, please observe the remaining size of receiving buffer and do not transmit the data size beyond this. Note１ Please use the one of the drivers as below or the latest NPI drivers(Recommendation is NPI EX driver). NPI EX Driver Ver.1.1.1.0 NPI Printer_DS2.0 Note2 Receving buffer remaining amount auto-reply format(When MS2-7:OFF). 〔FF〕h＋〔01〕h＋〔00〕h＋〔00〕h＋〔00〕h＋n n＝Receving buffer remaining amount(0～15K byte). D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 21 *〔00≦n≦0F〕h 3.2 Interface [Serial(RS232C compliance)] 1) Shyncro system :Ashyncronous 2) Baud rate ：9600,19200,38400,115200bps(User selection) 3) Composition of 1 word Start bit Data bit Parity bit Stop bit 4) Signal polarity RS-232C Mark Space 5) Recevied data(RXD signal) Mark Space ：1 bit ：7 bit or 8 bit(User selection) ：Odd, Even, or no parity (User select) ：More than 1 bit =logical"1" /OFF（-3V～-12V） =Logical"0" /ON （+3V～+12V） =1 =0 6) Transmit data(TXD signal) *4 Mark =1 Space =0 XON/XOFF Control 《DC1》〔11〕h code，XON ：Possible to receive data *1 《DC3》〔13〕h code，XOFF：Impossible to receive data *2 7) Receive control(RTS signal) Mark Space ：Impossible to receive data *3 ：Possible to receive data *1 8) Transmit permission(CTS signal) Mark ：Impossible to transmit data. Space ：Possible to transmit data. *1 *2 *3 *4 Occurs when after turning the power ON or self-diagnostic print and after software reset or when releasing receive buffer full and rewriting firmware. Occurs when receive buffer full, after receiving memory switch setting command, after receiving software reset command, or when rewriting firmware. Occurs when turning power OFF, during self-diagnostic print, during software reset, when receive bufferfull, after received memory switch setting command, or rewriting firmware. Data transmission will not be operated during receiving data. Also, data transmission will be operated after stopping to receive data when receiving data sequentially. In addition, there is a case that the timing of data transmission may change depending on during printing or the condition of receiving data. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 22 3.3 Connector signal table 1) Power input connector CN1：Round shape connector(Standard) CN9：2 pin connector(Manufacturable:OEM) Please refer to [2.6 Power specification] 2) CN2：Serial data signal input connector(Only D type) Printer side：17LE-23090-27(D3CK)-FA (DDK), JEC-9P(JST) or equivalent Host side ：17JE-13090-37-FA (DDK), JEC-9S(JST) or equivalent Pin Signal name Input/Output Function Remarks No. 2 RXD Input Serial received data 3 TXD Output Serial transmitted data 4 DTR Output Same as RTS signal Connect to No.7 inside PCB 5 GND Signal ground － 7 RTS Output Receivable signal Connect to No.4 inside PCB 8 CTS Input Transmit permission signal 1,6,9 N.C － 3) CN3：USB data signal input connector Print side ：B Jack DUSB-BRA42-T11(DDK) or equivalent Host side ：B plug or equivalent Pin Signal name Input/outpour Function No. 1 VBUS Input Power line 2 D- Input/Output Data line 3 D+ Input/Output Data line 4 GND － Remarks Non twisted power line Twist pair signal line Twist pair signal line Non twisted powerline Power line Shell Shield － *Please use USB cable which complaint to standard(FULL SPEED). *We do NOT guarantee operation using non complaint cables. 4) CN6：Near end sensor connector Printer side ：53047-0310(Molex) or equivalent Applicable housing：51021-0300(Molex) or equivalent Pin Signal name Input/Output Function No. 1 LED+ Output LED anode 2 PNE Input Photo transistor Collector 3 SG Signal GND － Remarks no paper at "H" Connect cathode and emitter *Please us upon confirmation of sensor specification when connecting external near end sensor with non-standard paper holder. *This connector equips standard paper holder(PH-10 or PH-8L). D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 23 5) CN7：Bezel sensor detection or presenter connector Printer side ：53047-0810(Molex) or equivalent Corresponding housing：51021-0800(Molex) or equivalent Pin No. Signal Input/Outp Function name ut 1 LED1+ Output To sensor LED 1 2 Sensor 1 Input From sensor 1 3 GND Signal GND － 4 LED2+ Output To sensor LED2 5 Sensor2 Input From sensor 2 6 GND Signal GND － 7 M+ Output Motor drive output 8 MOutput Motor drive output *Please do not connect any connectors except Option bezels with LED lighting [BEZ-320/330], Option bezels [BEZ-220/221/230/231], Option presenter [NPT-306], Option presenter [NPT-301]. No diversion because there may be failure. ・ Use of presenter[NPT-306] with [NP-2511F-2/3511F-2] which have auto-cutter blade dedicated full-cutting is recommended. Please consult us. ・When connection of [BEZ-221/231] with bezel sensor or [BEZ-320/330] with LED light, A or B function are selectable by dip switch DS1-7 or DS1-8. (Please refer to [4.1 Function setting]) When use of Bezels, please beware paper length will not be shoter than 55mm. (When paper length is shoter than 55mm, paper may be difficult to take out from bezel) CN7 CN2 (When D type) CN3 CN1 *When 2-pin power connector is selected, CN1: Round shape will be CN9:2-pin. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 24 CN6 4. Function 4.1 Function setting 4.1.1 Switch setting 1) Dip switch DS1 Function contents DS1-1 DS1-2 DS1-3 DS1-4 DS1-5 DS1-6 DS1-7 DS1-8 ON OFF Interface Refer to table 1 Serial baud rate Refer to table 2 Serial flow control Auto-cutter/Bezel setting Table 1 Interface setting Bit InterfaceNote２ length USB 8bit Serial 7bit XON/XOFF RTS/CTS Refer to table 3 Parity setting NIL ODD EVEN NIL ODD EVEN - DS1-1 OFF ON OFF ON OFF ON OFF ON Default setting NP-2511D-2 NP-2511U-2 NP-3511D-2 NP-3511U-2 OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF DS1-2 DS1-3 OFF OFF ON ON OFF OFF ON ON OFF OFF OFF OFF ON ON ON ON Reserve Note2 About interface Even if serial is set, when USB cable is connected and VBUS signal is detected, automatically interface of printer will be set to USB. Please switch OFF/ON to set to Serial again because setting to serial automatically does not happen even if USB cable is unplugged. Serial is unavailable with U type. Table 2 Serial baud rate Serial baud rate DS1-4 115200 OFF 38400 ON 19200 OFF 9600 ON D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 DS1-5 OFF OFF ON ON 25 Table 3 Auto-cutter / Bezel setting Auto-cutter Bezel setting DS1-7 DS1-8 setting Enable Disable OFF OFF Disable Disable ON OFF (Deactivate) Enable Enable OFF ON (Function A) Enable Enable ON ON (FunctionB) *Please refer to table 4 for bezel function details. *LEDlighting bezels light and blink when it sensors papers with or without settings. Table 4 Bezel function Bezel function A / Bezel function B common use Bezel function A When length is below 55mm to the next cut, it will feed paper until it reaches 55mm and cut. Status Bit 6 shows “1” when bezel paper-out sensor detects paper, and Bit 6 ”0” shows without paper. Bezel function B Clamp status(Status Bit 6 “1”) appers when bezel paper-out sensor detects paper-in after cutting. Printing will not be operated even if received printing data during clamp status. When paper-out is detected, it will be released(Status Bit 6 “0”). Even if the length to the next cut is more than 50mm, paper detection error(Status Bit 5 “1”) will be detected when paper-out sensor do not detect paper-in. *Bezel function is available with BEZ-320/330(with LED lighting function) or BEZ-221/231(with Bezel sensor). Dip switch is built at the bottom of printer. Dip switch is not mounted here Dip switch DS1 Dip switch ON side DS1-1side DS1-8 side Dip switch OFF side D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 26 2) Memrory switch MS2 Function contents MS2-1 MS2-2 MS2-3 MS2-4 MS2-5 Japanese KANJI code Built-in language font switch Near end ON OFF Shift JIS JIS See table 5 Ineffecti ve Effectiv e Center Ineffecti ve - Presenter(NPT-301) Note３ MS2-6 Effectiv e Ineffecti ve Side Effectiv e - Defaut setting NP-2511D-2 NP-2511U-2 NP-3511D-2 NP-3511U-2 OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF Mark sensor OFF OFF Receive buffer remaining MS2-7 OFF OFF amount auto-reply(USB)Note４ MS2-8 Reserve OFF OFF *MS2-8 must be OFF. Note3 When use of presenter[NPT-301], be ON. Others are OFF. When use of presenter[NPT-306], be OFF. When use of presenter[NPT-306], be OFF. When use of presenter[NPT-306], use of [NP-2511F-2/3511F-2] which have the auto-cutter blades dedicated full-cutting is recommended. Please consult us for the details. Note4 Please beware that big amount of data was transmitted once when MS2-7:ON is set, printing trouble like character garbling may be occurred. Valid when USB interface. Table 5 Built-in language font Built-in MS2-2 language font Japanese OFF Chinese ON Reserve OFF Greek ON *Please do not set in ”Reserve” MS2-3 OFF OFF ON ON *Japanese JIS C 6226 ：Full size character Domestic code + Overseas code + Code Page 858＋ International character ：Half size character *Chinese GB18030-2000 ：Half size / Full size *Greek Code Page1253 ：Full size(Character code is 1 byte code) *Please refer to [Caracter Code Table Selection] 《ESC t n》 about other lagguages font. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 27 4.1.2 How to set Memory switch by manual operation When setting (changing) memory switch by manual, please conduct the following operations with the status ready to print. 1) Migration to setting mode. ① Swicth ON(Make sure aprinter starting). ② Open thermal head cover and turn FEED switch ON. ③ Keep pressing FEED switch for 3 seconds. ④ ALARM LED(Red) will blink and migrate to memory switch rewriting mode. ⑤ Turn FEED switch OFF(Relaese pressing) 2) How to set each switch ① Set memory switch by DIP switch. ② Turn FEED switch ON and copy the setting of DIP switch to memory switch. ③ ALARM LED(Red) will blink and copyig will be done. ④ Return the setting of DIP switch and close thermal head cover (set paper at the same time.) ⑤ Make sure printing the contents of memory switch. *Please make sure returning DIP switch. *Please close thermal head cover when canceling memory switch rewriting mode. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 28 4.1.3 Self-diagnostic printing 1) Checking the following contents by self-diagnostic printing function. ・Function of control circurity ・Controling F/W version ・The status of DIP switch and memory switch ・Operation of paper-out sensor 2) Start and end of self-diagnostic printing Self-diagnostic printing will be started by switch ON with pressing FEED switch and release pressing FEED switch after initializing of printer mechanism. Preset printing patern will be printed, and self-diagnostic printing will be done. Printer will be OFF line during self-diagnostic printing. *Please conduct with paper-in status. Self-diagnostic printing will not be operated when the status of cover-opend or paper-out because factory maintainance mode will be started. Please turn OFF in this case. 4.1.4 Paper sensor Paper end sensor is equipped in the paper course of the printer mechanism, and it detects fully paper-out status. When paper-out status is detected, paper near end status will be transmitted and printing will be done. Also, please do not use the paper roll whose end is glued to its core because it is undetectable. Please replace paper roll immediately when paper-out is detected. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 29 4.2 Proccessing error 1 Details of Error detection Name Communication Status 232 Comm. Error Parity Overrun Framing Normal Normal Print start status Print start setting by command (Not error) Paper clamp Presenter or bezel detects papr paper statusNote２ Paper detectin Unable to detect when during presenter activating or mark errorNote１ detecting or cannot detect paper when bezel sensor activated Auto-cutter error Cutter paper Jam Status Info. - ALARM Status - bit7 1 OFF OFF bit6 1 Blink bit5 1 Blink bit4 1 Blink Solution Adjust condition comm. error Abnormal temperature of head When head temperature rise more than approx.70 degree bit3 1 Blink Presenter ejection errorNote３ Paper end Thermal head cover open Paper near end Presenter cannot eject or retract Paper-out Thermal head cover open bit3 1 Blink bit2 1 bit1 1 Light Light Print end setting by command Extract paper from presenter or bezel. Open thermal head cover open and close after removing paper. Open thermal head cover open and close after removing error factor. Automatic restoration when head temperature rise more than 65 degree. Remove paper from presenter Note４ Paper replenishment Thermal head cover close Paper replenishment Remaining paper detect bit0 1 Blink Paper near empty sensor (MS2-4:OFF) ・When the above error is detected except communication error, paper near end, ready status to print, printer stops all operation. ・When the above error is detected except communication error, paper near end, ready status to print, auto-loading will be not operated. ・Turn error bit ON of status information. Note1 and Note2 Error occurring condition is different depending on each options. Regarding Bezel, please refer to “Table 4 bezel function”of [4.1 Function setting]. Regarding NPT-306, Please refer to [Detailed description of NPT-306]. Note3 When use of NPT-306, error will be detected. Note4 If error is not cancelled after paper is removed, please refer to how to maintainance and conduct sensor cleaning. Bufferful printing At the time one line of data is received※１, printer will operate linefeed automatically based on command [Assign the amount of linefeed of minimum paper feeding pitch]《ESC 3 n》. 4.3 *1 The amount of buffer ful data(Maximum digit number) differ depending on the size of each ANK・Kanji(2.1.2 Printing specification). D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 30 4.4 Drive selection Fixed partition(No partition, dual partition) or optimization are selectable by command. Select depending on consumption current by printing ratio. (Please refer to [2.6 3 Consumption current]) 1) Select partition drive Please refer to command table. *When except non-partition is selected, printing speed will be declined. Also, space line of Max. one dot line will be happened depending on printing contents(Ex. Patterns effects for printing ratio). 2) Optimization Select no partition or dual partition according to total dot number/1Line for printing. No partition Dual partition 2inch model Less than More than 249dot 248dot 3inch model Less than More than 353dot 352dot *When select optimization, printing speed changed depending on printing ratio, and printing noise occurred somewhat. *When select optimization, printing quality is descended somewhat. 4.5 Select Full size and Half size character Character How to select Japanese Command [FS &], [FS .] or Switching Shift JIS code Switch code(Please refer to the folkowings) 1 byte code (Half size) 2 byte code (Full size) *NOTE1 1st byte Chinese 00 h ～ 80 h 81 h ～ FE h 40 h ～ 7E h 80 h ～ FE h 2nd byte 3rd byte 4th byte Greek No switch (Only full size) Polish No switch (Only half size) Russian No switch (Only half size) Scandinavian No switch (Only half size) Turkish No switch (Only half size) *NOTE1 : 00h ~ 1F h can not be printed because those are control codes. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 31 4 byte code (Full size) 81 h ～ FE h 30 h ～ 39 h 81 h ～ FE h 30 h ～ 39 h 4.6 Gray scale printing Gray scale printing is available by EX driver (After ver.1.1.1.0). Bit image, raster image, etc. will be printed by gray scale printing. 16 gray scale printing will be operated. 【Note】 ・Changing EX driver setting is required for gray scale printing. ・From property screen of EX driver, Select general Tab print setting (T)→Layout tab detail setting(V)→ Color printing mode gray scale (Half tone) →[OK]. (Please refer to the followings.) Select Gray scale (Half tone) D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 32 4.7 Operation Panel The printer is ready for the following operations 1) ALARM (red) [alarm lamp] Will turn ON (or blink) when printer is on error status. Will blink/ turn ON/ turn OFF when rewriting Flash Rom. *The pattern of the ALARM indication is in the following chart. Display pattern １ ０ １ ０ Priority (9:High~1:Low) Normal Print(receive) enable 1 Paper near end 2 Paper-out Thermal head cover opened Head temperature abnormal (approx. 70ºC or more) Or inappropriate head connection Or presenter ejection error Auto cutter error Paper detection error(black mark or Bezel sensor or presenter) Presenter clamp condition (Paper-extraction sensor sensing paper) 3 4 0.2secc １ ０ １ ０ １ ０ １ ０ Printer status 0.2sec 2.2sec 2.2sec 0.2sec 0.2sec 1.0sec 0.1secc 0.1sec F/W write mode 5 6 7 8 9 2) FEED Switch [Paper feed switch] Switch to feed paper in the forward direction Also, used in self-printing. *Changable to Valid or Invalid by setting command[Valid or Invalid FEED switch]《ESC c 5》. 3) RESET Switch Equipped to the side surface (see fig. below) and unable to press by a finger in order to avoid mis-operation. (Push it lightly with ballpoint pen edge or etc. and release.) It requires setting it again when executing RESET because printer will return to same status as the beginning. It requires precaution when data remains in buffer memory because data will be deleted. ALARM LED D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 FEED SW 33 RESET SW 4.8 How to set Roll Paper *Please refer to this section when removing roll paper. １）Set roll paper to the paper holder (PH-8L) (In case of standard NP-3511) ①Open the roll paper as shown in the following figure and put the paper support shaft through the roll paper. (Beware not to apply excess force when widening the paper holder.) (Pay attention to direction of roll paper.) ②Put the roll paper support shaft back to the initial position. Print side Roll paper Winding direction Paper Support Shaft PH-8L 2) Set roll paper to the paper holder (PH-10) (In case of standard NP-2511*-2) ①Slightly tip a roll paper and open the holder with contacting circular boss of the holder. (Pay attention to print surface and roll direction of roll paper.) (Beware not to apply excess force when widening the paper holder.) ②Fit and insert paper core hole to circular boss. (Make sure the holder is set in parallel.) (Make sure that paper core hole to circular boss.) Print side Roll Paper OK Circular boss PH-10 D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 34 3) Setting paper by auto-loading function. (Recommendation) ① Set roll paper to paper holder by 1) or 2). ② Insert paper edge into paper entrance. (Make sure roll paper will be inserted straightly.) (When the terminal of paper is taped, etc., please cut the line which was taped straightly at a right angle by scissors.) ③ Paper sensor will detect and automatically pull in the inserted paper. (Make sure thermal head cover is closed.) (Please make sure switch ON) ④ Paper will be pulled in and cut at a constant length and will be ready for printing. Paper Entrance 【Note】 ・Remove the old core before setting new roll paper. ・Set paper correctly like no loosening (It causes paper jam) ・Set paper straight and right angle(Please refer to Fig. of the terminal shape of paper). ・When the paper terminal is fractured or cut on the bias to insert, paper loading may not be operated. ・When the terminal of paper is taped, etc., please cut the line which was taped straightly at a right angle by scissors. ・The print side must be external side and also it must be upward to insert. ・In the incident of inserted paper on the bias, open the head cover and straighten the paper. (Do not impress a force beyond the stopping place, and beware not to put your hands and fingers.) ・Since thermal head may be highly-heated right after printing, beware not to touch it. The edge of paper D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 35 4) Setting paper using thermal head cover open/close function. ①Set roll paper to paper holder by 1) or 2). ②Open up thermal head cover by lifting up the head open lever to the arrow direction. ③Pull out the paper until it passes through the printing mechanism. (When paper has taped part, pull it until it comes out from A position of mechanism.) (Please pull paper along the paper guide.) ④Please make sure to lock thermal head cove. ⑤Paper will be pulled in and cut at a constant length and will be ready for printing. (Make sure the power is turned ON.) Thermal Head Cover (OPEN) Thermal Head Cover (CLOSE) Head OPEN Lever Ａ 【Note】 ・Make sure to remove center core of old paper roll before you set new one. ・Set paper without loosening. (It causes jam) ・Make sure not to apply excessive force over stop position when opening the thermal head cover. ・Since thermal head may be highly-heated right after printing, beware not to touch it. ・In the incident of inserted paper on the bias, open the head cover and straighten the paper. (Paper must not be deviated from paper guide.) Do NOT press the head open lever but the plate when closing the thermal head cover. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 36 4.9 How to remove the remaindered paper and the jammed paper ①Lift head open lever as per arrow direction to open the thermal head cover. ②Remove all papers on paper path. ③Completely close the thermal head cover until it clicks and locks. 【Note】 ・Since thermal head may be highly-heated right after printing, beware not to touch it. ・Beware not to touch cutter blade at paper jam failure because it may fall out from the unit. ・Make sure not to apply excess angle when opening the head cover. ・Beware of your fingers and hands when a head closes. Head OPEN Lever *This is drawing of NP3511 D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 37 4.10 How to clean Thermal Head In case wisps of paper adhere to heat element of the thermal head, print quality may drop. Also, paper dust may adhere to platen and sensor part. In this case, clean thermal head following instructions mentioned below. 1) Thermal Head Clean surface of heating element with a cotton swab moistened with ethanol or IPA. 2) Platen Remove trash and dust on the surface by wiping like rubbing slightly with dry cloth. 3) Mark Sensor / No paper sensor and its surrounding Remove trash / dust adhered to sensor with a soft-bristled brush or a cotton swab. 4) Auto cutter Remove trash / dust adhere to cutter with aero blow. (Indication: every hundred-thousand operation) 【Note】 ・Since thermal head may be highly-heated right after printing, beware not to touch it. ・DO NOT touch directly with metal or by your hand to the heating element of the thermal head. ・Beware of static electricity while cleaning, because it may damage the thermal head. ・It may have a bloom of paper depending on papers, check at the period of maintenance and decide what kind of a paper to use. ・Make sure to turn ON the power after its complete dry. ・Make sure not to apply excess angle when opening the head cover. D-F10116 NP-2511D-2/3511D-2 Product Spec.Rev.1.00 38