Transcript
amiba Cloud
Hosted VoIP PBX
HIGH QUALITY VOICE COMMUNICATIONS FOR SMALL AND MEDIUM BUSINESS
amiba Cloud
Hosted VoIP PBX
THE COMPLETE BUSINESS SOLUTION FOR INTERNET TELEPHONY Amiba Cloud integrates all the voice communications needs of a small to medium business on a hosted platform which can be configured for SIP trunks, IP extensions with integrated voicemail, automated attendant, FMC and CTI.
Softphone App for iPhone
Scan the QR-Code to download iPhone Softphone app
IP Professional Desk Unit
IP System phones IP keysets are connected to the Cloud over broadband Internet.
Desktop phones There are two “conventional” IP system phones to choose from, Executive and Professional, each with a 4 line backlit display, with context sensitive navigation keys. A PC may be plugged into an Ethernet mini-hub on the back of the IP system phone. A 48 key Direct Station Select (DSS) module may be used in conjunction with the Executive key set.
Soft phones The system phone is also available as an Apple app for iPhone and iPad and as an Android app for smart phones and tablets. Smart phone apps provide full keyset functionality. The Executive set is also available as a PC application offering keyset functionality on any PC running Microsoft Windows.
Flexible configuration Numerous locations can be covered by one instance of the PBX, making it the ideal solution for a distributed workforce. The capacity at any one location is limited practically only by the bandwidth of the broadband connection to Internet.
Tailored system Each PBX is configured to precisely match customer requirements and add-ons and moves can be implemented when needed, at the flick of a switch.
High security AES encryption of all voice communications, signaling packets and user registration information.
Email forwarding of voice mails and recorded calls
Softphone App for Android
Scan the QR-Code to download Android Softphone app.
Business Benefits Maintain leading-edge technology with a professionally managed, dedicated instance. This secure, tailored unified communications solution is highly scalable.
Individual and group voice mails or recorded calls may be forwarded automatically to your email address as a WAV attachment. You can alter your voicemail greeting remotely and change your call forward destination from your mobile phone.
Softphone for Windows PC
Automated Attendant
Fixed Mobile Convergence (FMC) with Caller ID
One hundred separate interactive messages and menus can be played to callers depending on the number they dial, the time of day, the language preference and the other options selected by the caller. The Automated Attendant can be used to construct a menu tree where, for example, one branch allows the caller to filter through group and extension name choices to a particular destination. An alternative branch could lead to more detailed levels of information on events or timetables.
A user may have single number reachability and a single, centralized mailbox for the desk phone, home system phone, mobile and soft phone. Any WiFi/3G and SIP compatible mobile may be registered to a user as an extension device on the wireless LAN or roaming on the 3G public network. The incoming caller ID of the originating caller is presented to such handsets. The user presents one CLI, irrespective of the device used to make the call.
Browser-based user portal
For a user with several registered devices (home, office, mobile, soft), the last device used is the active device, to which all incoming calls are directed. The user can change active devices by either going off line, for example in the case of a soft phone, or by pressing a key to push activity to another device or by pulling activity to another device by making a call from there.
Upload your system phone book from Gmail or Outlook. Set Call Forward and manage voice mails and general user parameters.
Feature/expansion licenses SIP trunks SIP users IP system phone users Multi-layer Automated Attendant Voicemail with Email forwarding Call Recording with Email forwarding Music-on-Hold, uploadable 3 min wav/MP3 CTI Windows PC Softphones Apple iPhone and iPad Softphone apps Android smartphone and tablet Softphone apps Meet-me conference bridges
Dial from your PC using CTI The desktop PC can dial calls from Outlook. Incoming calls can pop a screen on the PC, providing access to the relevant customer database information.
Commmunications as a Service Zero Touch provisioning and configuration management. Order entry Optional licenses’ installation SIP trunk provisioning Firmware upgrades Reboot Backup/restore full system configuration View system status, connected etc. Automated remote diagnostics Service delivery without site visits
Call Recording All outside calls can be recorded or selected calls may be recorded on an ad-hoc basis. Recorded calls can be forwarded by email, as wav attachments.
Meet Me Conference Rooms Two seven-party dial-in audio conferences may be held at the same time and can be recorded and emailed to participants.
Legacy Environment
Android tablet
Four-port analogue terminal adaptor and digitial 2-wire keyset interfaces available for buildings with legacy infrastructure.
CORPORATE HQ
Opera Pro
Operafone IP Executive Desk Unit with DSS Module
LAN
REGIONAL OFFICE
Applications Voicemail Auto Attendant System Admin Operator
Opera Executive
PC
Softphone app on WiFi Smartphone
LAN
INTERNET
Broadband Modem Router
Broadband Modem Router
LAN
PC
Broadband Modem Router
HOMEWORKER Executive
Executive
Pro
RETAIL OUTLETS 3G
ROAD WARRIOR
Broadband Modem Router
LAN Softphone app on WiFi Smartphone
Smartphone
PC Softphone on Windows PC
Pro
PC
amiba Cloud
Hosted VoIP PBX
Security
Voice functionality
AES encryption of speech AES encryption of control data AES encryption of user names and passwords
Deskphone specifications IP system phones with mini-hub, 6V DC jack , PoE Headset socket (Executive phone only) DSS module (Executive phone only) Voice compression codecs: G711, G729 Quality of Service (QoS): 802.1p/q Echo and silence suppression Echo cancellation G.165/G.168
Operafone IP Executive with DSS Module
Wifi Smartphone app
Homeworker /WLAN Smartphone App Broadband Modem Router
IP Professional
ISP Call Record
Meet-me Conference Rooms
Alarm clock calls Android app Automated attendant Automated Management Server Automatic Call Distributor Browser based system programming Browser based user programming Call-back Call Barring, up to 7 levels Call Forward Forward all Forward no answer Forward on busy External or internal divert Reprogram diversions remotely Call Hold Call Lists Missed Dialed Received Callback Call Logging Call Park Call Pick-up/ Call Pick-off Call Record Call Protection Call Transfer Call Waiting (internal and external) CLIP, CLIR Conference Call (Internal and External) CRM interfaces CSTA CTI
Operator Console Intelligent Call Routing
PBX User Registrations AES Encryption
Contact Automated Center Attendant Applications
FMC Smart phone Apps
Do not disturb Doorphone Email forwarding of voice mails and recorded calls Embedded web server Enquiry Call External line ringing assignment Fixed Mobile Convergence (FMC) Gmail contacts’ synchronization Groups: Dedicated mailboxes Group diversion Group mailbox Missed call list per group Up to 30 groups Headset ready Hot desking Hotline Hunting groups iPad/iPhone apps IP server (for IP extensions) IP system phones Outlook contacts’ synchronization Least cost routing Meet-me conference rooms Multiple user devices (desk, soft, mobile) Music on hold Networking of multiple systems Night service Paging via system phones Phone Book pool of 10,000 entries import / export of directories Internal extension list Programmable keys 16 Re-dial (last 10 numbers) Ringing Modes, 15 SIP client (up to 60 SIP trunks) SIP extension users Soft phone User PIN codes Voicemail Voice recording WLAN/3G SIP mobiles
3G Mobile Operator
ISP
Smartphone app on 3G
ISP
Subsidiary Office Broadband Modem Router
Broadband Modem Router
Head Office
Wifi Smartphone app
Subsidiary Office
PC plugged into IP keyset
IP Professional
IP Executive with DSS Module
PC
Company Office
PC plugged into IP keyset
IP Professional
IP Executive with DSS Module
PC
LAN Amiba Inc.
N7612 Lower Cliff Road Sherwood, WI 54169
www.mdsamiba.com Email:
[email protected] Specifications subject to change without notice. Facilities described may or may not be supported by your network.
DM-1086 rev. 2
LAN
