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100 Annerley Road, Wollongabba QLD 4102
For Support, please email
[email protected]
Ph:07 3320 1500 Fax:07 3320 1555
Cisco IP Phone 7942/7962 for Standard Users Basic phone Features, Transferring a Call, Making Conference Calls, Using Speed Dial, Using Call Forward, Viewing and Dialling Calls, Adjusting the Volume, Changing the Ring Type Amber, flashing-Incoming call
Feature Description 1 Programmable buttons—Depending on configuration, programming buttons provide access to • Phone lines (line buttons) • Speed-dial numbers (Speed-dial buttons, including the BLF speed-dial feature) • Web-based services (for example, a personal Address Book (PAB button) • Phone features (for example, a privacy button) The buttons illuminate to indicate status Green, Steady-Active call Green, flashing-Held call Amber, Steady-Privacy in use
Red, Steady-Remote line in use (Shared line or BLF status) 2 Phone Screen—Shows phone features 3 Foot stand button—Allows you to adjust the angle of the phone base. 4 Message button—Auto-dials your voice message service (varies by service). 5 Directories button—Opens/closes the directories menu. Use it to access call logs and directories. 6 Help button—Activates the help menu. 7 Settings button— Opens/closes the settings menu. Use it to control phone screen contrast and ring sounds. 8 Service button—Opens/closes the services menu. 9 Volume button—Controls the handset, headset, and speaker phone volume (Off hook) and the ringer volume (On hook). 10 Speaker button—Toggles the speaker on and off. When the speaker phone is on, the button is lit. 11 Mute button— Toggles the mute button on or off. When Mute button is on, the button is lit. 12 Headset button— Toggles the headset button on or off. When the headset is on, the button is lit. 13 Navigation button—Allows you to scroll through menus and highlighted items. When phone is on-hook, displays phone numbers from your placed call logs. 14 Keypad—Allows you to dial phone numbers, enter letters, and choose menu items. 15 Softkey buttons—Each activates a softkey option (displayed on your phone screen). 16.Handset light strip-Indicates an incoming call or new voice message.
BASIC PHONE FEATURES To
Place a Call: Lift handset and dial number OR Press the Line button for your extension, then dial OR If you are using a headset, press Headset button, then dial
To Answer a Call: Lift handset OR If you are using a headset, press Headset button. If necessary, press the Line button of the incoming call To End a Call: Hang up handset OR If you are using the speakerphone, press End Call soft key If you are using a headset, press Headset button or End Call soft key To transfer a call: 1. During a call, press Transfer soft key. This puts the call on hold 2. Dial the number you require 3. If you wish to announce the call wait for the third party to answer, then press Transfer soft key. 4. If not, press Transfer soft key and hang up the handset If a transfer fails (extn doesn’t answer or is busy, or diverts to voicemail): 1. Press End Call soft key to disconnect the extn you just dialled 2. Press Resume soft key to return to the original call To put a call on hold: 1. Press Hold soft key 2. To return to the call, press Resume soft key
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If multiple calls are on hold, use the Navigation button to select the desired call before you press Resume
To place a conference call: 1. During a call, press the More soft key 2. Press Confrn soft key to open a new line and automatically put the first party on hold 3. Place a call to another number (dial 0 if outside call) 4. When the call connects, press Confrn again to add the new party to the call Call Pickup (answer a ringing phone in your group): 1. Lift the handset 2. Press PickUp soft key 3. Press Answer softkey To forward all calls to voicemail or another number: 1. Press CFwdAll soft key you will hear two beeps 2. Enter the number you wish to forward all of your calls to OR 3. Press the Messages button to forward all calls to voicemail 4. An animated phone icon flashes in the upperright corner of your LCD screen 5. To cancel call forwarding, press the CFwdAll soft key
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Press the Settings button Press 1 for User Preferences Press 1 for Ring Type Press 2 and Select for your extn number Use navigation key to access ring tones Press Select to choose ring tone Press OK to save ring tone Press Exit twice to exit Settings me
USEFUL BUTTONS ON 7942 AND 7962 Line or speed- Opens a new line, speed-dials a dial button phone number, or ends a call. The 7942 has two line buttons, and the 7962 has six line buttons. Directories button
Provides access to phone directories.
Settings button
Provides access to phone settings such as display contrast and ring type.
Speaker button
Toggles the speaker on and off.
Mute button
Toggles mute on and off.
Headset button
Toggles the headset on and off.
To redial most recent number: 1. Press Redial soft key. To view missed/received/placed calls: 1. Press the Directories button. 2. Press 1, 2 or 3 3. Choose desired number to call and press Dial soft key To adjust ring volume: 1. Do not lift handset 2. Press -/+ key to adjust ring volume To adjust caller volume: 1. While on a call 2. Press -/+ key to adjust volume 3. Press Save soft key if you wish to make the change permanent To change the ring type: 1. Do not lift handset
Volume button Increases or decreases handset, headset, ringer, or speakerphone volume.
USEFUL BUTTONS 7942 AND 7962 Services button
Provides access to phone services.
Messages button
Provides access to voicemail.
Navigation button
Scrolls through text and selects features that are displayed on the LCD screen.
