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Recover 3D Massage Chair TM Recover 3D Massage Chair TM Congratulations and thank you for trusting Brookstone. You're about to discover the many joys of owning a premium Brookstone Recover 3D Massage Chair. Massage, combined with healthy eating, exercise and a good sleep regimen, is a great way to take care of your body and mind, leading to a happy, productive lifestyle. TM For 50 years, Brookstone has been the trusted source for quality products, that improve your life. This Brookstone Recover 3D Massage Chair represents our heritage of delivering amazing, quality products since 1965. It is covered by a two (2) year, parts and labor, limited warranty. Our quality engineering team goes the extra mile every day to make sure our customers rarely need it, but take comfort in knowing it's there. TM We believe you are going to love this chair. If so, please tell others how it’s changed your life. If we have somehow let you down, please tell us directly. Continuous feedback from our customers, either loving products or helping us to improve them, is critical to Brookstone’s success for the next 50 years. To communicate directly with us, please contact the Brookstone Customer Care Center at 1-866-336-3199. Representatives are available Monday through Friday from 8:00 A.M. to 10:00 P.M. (Central Time), as well as, Saturday and Sunday from 9:00 A.M. to 5:30 P.M. (Central Time). You could also email us, anytime, at [email protected] Sincerely yours, The Brookstone Product Development Team TABLE OF CONTENTS Important Safety Instructions & Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Name of Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting Up the Massage Chair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Massage Programs & Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Care and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Before you start using your Brookstone Recover 3D Massage Chair, please read the operation manual thoroughly for the correct methods of usage, especially taking note of the section on safety. TM This manual should be kept on hand for easy reference. It is your guide to safe and efficient operation. 1 CAUTION • TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. THERE ARE NO SERVICEABLE PARTS INSIDE. • TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. The lightning flash with arrow-head symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltage” within the unit’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the unit. IMPORTANT SAFETY INSTRUCTIONS When using the massage chair, basic precautions should always be followed. Read all instructions before using the massage chair. SAVE THESE INSTRUCTIONS DANGER – To reduce the risk of electric shock, burns, fire or injury to persons: 1. Always unplug this massage chair from the electrical outlet immediately after using and before cleaning. 2. Never use pins or other metallic fasteners with this appliance. 3. Carefully examine the covering before each use. Call for service if the covering shows any sign of deterioration, such as blistering, peeling or cracking. 4. Keep dry – Do not operate in a wet or moist condition. 5. Remove the power plug from the electrical outlet immediately should liquid be accidentally spilled onto the Brookstone Recover™ 3D Massage Chair. Do not use wet hands to connect or disconnect the power plug from the electrical outlet. 6. Do not tamper with the power cord or use the Recover™ 3D Massage Chair with a damaged cord as this may result in malfunction and electric shock. WARNING – To reduce the risk of burns, fire, electric shock or injury to persons: READ ALL INSTRUCTIONS BEFORE USING. 1. A massage chair should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking off parts. 2. Use this massage chair only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer. 3. Consult your physician before using this massage chair. 2 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 3 This product is not intended for self-treatment of conditions that should be managed by a qualified health care provider. Please do not use the product if you are not feeling well. The Chair is designed as a non-professional massager to soothe tired and aching muscles. It is not intended to be a substitute for medical attention. If your ailments and symptoms persist or worsen after use, contact your physician immediately. Remove all scarves, neckties, necklaces and jewelry before using this massager. IMPORTANT: Any individual who may: be pregnant, or recently gave birth, has a heart condition, or a pacemaker, suffers from diabetes or other sensory impairment, phlebitis and/or thrombosis, joint dysfunction, inflammation or injuries, weak bones, osteoporosis, a high fever, an abnormal or curved spine, is at an increased risk of developing blood clots, has pins/screws/artificial joints or other medical devices implanted in his/her body, is being treated for a medical condition or physical injury or is under a doctors care should consult with a medical professional before using a massaging device designed for home use. Never operate this massage chair if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Contact Brookstone Customer Service at 866-336-3199. Do not carry this massage chair by the power cord or use cord as a handle. Keep the cord away from heated surfaces. Never operate the massage chair with the air openings blocked. Keep the air openings free of lint, hair and the like. Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric shock or injury to persons. Do not use the Chair in combination with other therapeutic equipment or electric blanket, etc., as this may result in ineffectiveness or injury. Close supervision is necessary when this appliance is used by, on or near children, invalids or disabled persons. Never drop or insert any object into any opening. This product is intended for household use only. Do not use outdoors. Do not operate where aerosol (spray) products are being used or where oxygen is being administered. To disconnect, turn all controls to the off position, then remove the plug from the outlet. Do not stand on or in the massage chair. Use only while seated. Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury. Stop operation immediately if you experience any discomfort. 23. The product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety. 24. Do not operate for more than 30 minutes continuously. It is recommended to turn off the Chair and allow it to rest (cool) for 40 minutes before re-using. This will prolong the life of the Chair. 25. Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse effects. 26. Children should be supervised to ensure that they do not play with the product. 27. Use heated services carefully. May cause serious burns. Do not use over sensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or disabled persons may be dangerous. 28. Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Check the skin in contact with the heated area of the appliance frequently to reduce the risk of blistering. 29. Never use the Chair on open skin eruptions, swollen or inflamed areas. 30. Do not operate after taking pain killers, sedatives or alcohol. 31. Do not apply massage rollers directly on the head, elbow or knee joints, torso or abdomen. 32. Burns may result from improper use. 33. Do not crush – avoid sharp folds. 34. DO NOT WET – DO NOT USE PINS. Do not use the Chair when your body is wet. Do not operate the Chair with wet hands. 35. NEVER REMOVE COVER. Do not use the Chair when the upholstery or seat is removed. This may cause injury or malfunction. 36. Connect this appliance to a properly grounded outlet only. See Grounding instructions on Page 6. 37. Do not use massager in close proximity to loose clothing or jewelry. 38. Keep long hair away from massager while in use. 4 SAVE THESE INSTRUCTIONS Use heated surfaces carefully. May cause serious burns. Do not use over sensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous. This massage chair is intended for household use only. 1. Instances when the chair should not be used In the following events, please turn off the main power switch immediately and disconnect the power cord from the electrical outlet: • If water is accidentally spilled onto the chair. This may result in electric shock or malfunction. • If the fabric of the backrest is torn and the internal components are exposed. • If pain or discomfort is felt during massage, stop operation immediately and consult your doctor. • If you detect any malfunction or any other abnormal condition during operation. • If there is a power failure. Injury may occur when power is restored unexpectedly. • If there is lightning. 2. Assembly and repair of the chair • Do not disassemble the backrest cover of the chair. Touching the internal components may result in malfunction or electric shock. • The chair must only be professionally serviced or repaired. Do not attempt to disassemble or repair the chair yourself. 3. Things to note about the power plug and cord • Check that the Alternating Current (AC) voltage corresponds with the specification indicated for the chair. • Do not connect or disconnect the power plug from the electrical outlet with wet hands. This may result in malfunction or electric shock. • When disconnecting the power plug, pull it by holding the plug, not the cord. • Although operation will be stopped automatically by the Auto-Timer function, always remember to turn off the main power switch after use. • Do not place the power cord under the chair or any other heavy objects. • Do not wind the power cord around the chair as this may damage the cord and result in a fire or electric shock. • Do not operate chair with a damaged cord or extension cord. • Do not use the chair if the electrical outlet is loose. • If the power cord is damaged, it should be replaced by a qualified technician. 5 4. Grounding Instructions This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for the electric current to reduce the risk of electric shock. This product is equipped with a cord or an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. DANGER – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service technician if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a qualified technician. This product is for use on a nominal 110V circuit and has a grounding plug that looks like the plug illustrated below. Make sure the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. 6 Names of Parts and Functions 1 2 3 4 5 6 7 8 1. Head pillow 2. Shoulder massage unit 3. Backrest cushion 4. Arm air cells 5. Hip air cells 6. Remote control holder 7. Legrest 8. Foot rest 9. Wheels 10. Power switch 11. Fuse 12. Power inlet 9 10 11 12 7 Parts and Functions of Remote Control Power Button Press once to Power On Press again to Power Off and return the chair to the home position Air cell Intensity Button Adjust air intensity Heat Button 3D Intensity Button Turn the Lumbar, Nodes, and Back Heat feature on or off Timer Button Foot Setting Button Adjust 3D intensity Each press will add 5 minutes to the running program – up to 30 minutes total time Zero Gravity Button Move the chair into and out of the Zero Gravity position Chair Recline Button Manually recline chair or return chair upright Back Massage Zone Button Adjust back coverage area. Refer to Page 18 for details Turn foot roller and/or foot air on/off Pause Button Temporarily pause the massage Quick Session Button Run a 6 minute (approx.) massage program Auto Program Buttons Refer to Page 17 for details Foot rest Button Moves the foot rest up and down Roller Adjust Button Moves the back rollers to the desired position Air cell Zone Button Roller Width Button Adjust air massage location Adjust roller width coverage (Only available in Rolling modes) Custom Massage Button Node Speed Button Choose one of 7 back massage techniques (Cannot be combined with auto programs) Increase the frequency of back node spin & tap 8 Names of Parts and Functions Controller (LCD Display) 1 2 3 4 5 6 7 8 10 9 10 11 12 13 14 1. Displays 3D massage intensity 2. Displays the remaining time of the current massage program 3. Displays if automatic or custom massage program is activated 4. Displays the roller direction 5. Displays air intensity level 6. Indicates the massage node position and direction of movement 7. Indicates when foot roller is off 8. Indicates when the foot rest air bag is off 9. Displays the massage roller speed level 10. Indicates if heat function is on 11. Displays location of active air cells 12. Displays massage type, Left to Right (Shiatsu, Tapping, Clapping, Kneading, Rolling, Thai) 13. Indicates scanning function activated 14. Displays massage node width – Narrow, Medium, Wide 9 Caution Caution for damage prevention • Do not sit, step or place heavy objects on the controller • Do not drop the controller. It is recommended that the controller unit be placed in the remote control holder when not in use • Do not exert excessive force on the controller • Do not handle the controller with wet hands • Do not operate the controller using sharp-edged or hard objects. It may result in damage. 10 Setting Up the Massage Chair Preparation Before Use Moving the Brookstone Recover 3D Massage Chair TM • Move the chair by lifting the foot rest and firmly grasping the handholds • Roll it to the desired location • Gently place the chair back onto the floor Caution • Do not move the Brookstone Recover 3D Massage Chair when there is someone sitting on it. This will cause the Brookstone Recover 3D Massage Chair to tip over resulting in accident and injuries. TM TM 11 Positioning the Brookstone Recover 3D Massage Chair TM 1 inch 1. Place the chair in its desired location 2. Ensure there is a minimum of one inch between the chair and the wall 12 Preparation Before Use Power On/Off Caution Caution • It is recommended that a carpet be placed under the Brookstone Recover 3D Massage Chair to prevent scratching the floor and to reduce noise level during operation. • As the Brookstone Recover 3D Massage Chair is heavy, please exercise extra care not to damage the floor when positioning it. • Maintain a minimum distance of 3 feet from AV devices, such as a TV or radio, to prevent signal interference. • Use the Brookstone Recover 3D Massage Chair only when it is placed on an even, flat surface. TM TM TM • Connect the appropriate end of the power cord to the power outlet on the back of the chair. Then plug the other end of the power cord into a standard 110V electrical outlet. • Turn on/off the main power switch, located at the back of the Brookstone Recover 3D Massage Chair to power the chair on/off. TM Caution • Ensure the power cord is not placed under the Brookstone Recover 3D Massage Chair. • Ensure all switches are turned “OFF” (including the main power switch) before connecting the power plug to an electrical outlet. TM Caution • Always check to ensure that there are no holes or tears on the backrest pad. Stop using the Brookstone Recover 3D Massage Chair immediately if you find even the slightest tear. Unplug the Brookstone Recover 3D Massage Chair and contact Brookstone Customer Service at 866-336-3199. TM TM 13 Preparation Before Use Sitting on the Brookstone Recover 3D Massage Chair TM • The rollers are usually stored in the upper part of the backrest. This position is known as the “home” position. • If the rollers are not in the home position, reset by pressing the power button on the controller on and off again before sitting on the massage chair. One touch to Zero Gravity • Simply press the Zero Gravity button once to recline to Zero Gravity position. Press again to return from Zero Gravity. How to recline the backrest • To recline the backrest, push and hold the ▼ (Recline button) until the backrest is at your desired angle. • To raise the backrest, push and hold the ▲ (Incline button) until the backrest is at your desired angle. Raising and lowering the foot rest The foot rest can be raised independently for additional benefit. • To raise the foot rest, press and hold the foot rest button ▲ until the foot rest is at the desired angle. • To lower the foot rest, press and hold the foot rest button ▼ until the foot rest is at the desired angle. Foot rest extension and retraction • Raise the foot rest until your feet are placed at a natural position. • Stretch your feet to a comfortable position. The foot rest will retract or extend and stop at an appropriate position. To use the heat function • Press heat button to turn on/off the heat function. 14 Preparation Before Use Caution • Do not place fingers or objects in the gap between the seat and the backrest / leg rest. Caution • When adjusting the backrest and foot rest, always ensure there is no object under the foot rest/seat and keep children or pets away to prevent injury. • Do not sit on the Brookstone Recover TM CAUTION • Remove shoes when using chair. • Do not sit or stand on leg rest unit when it is elevated. • ALWAYS retract the leg rest unit to its original position after use. 3D Massage Chair with the foot rest raised. Any sudden heavy weight on the foot rest could cause damage to the mechanism, accident and injury if the Brookstone Recover 3D Massage Chair tips over. TM • Ensure that the backrest returns to its full upright position before sitting on the Brookstone Recover 3D Massage Chair and reclining it according to your preference. CAUTION TM • Do not place fingers or objects in the • Please refrain from putting hands and arms in between the backrest and side frame mechanism to prevent injury when the backrest rises. CAUTION Keep hands and legs away from the gap. 15 gap between the seat and the backrest/ foot rest. • Ensure that there is no obstruction when adjusting the angle of the backrest/ foot rest. Massage Programs and Selections Automatic massage programs You may select any automatic massage program that best suits your needs by pressing the respective automatic program button on the controller. Press Power button to switch on the massage chair. Brookstone Recover 3D Massage Chair will recline to its “Home” position and the LCD on the controller will light up. If no selection is made after 3 minutes, the chair will go into sleep mode and the LCD light will go off. Any button pressed on the controller will wake up the controller from sleep mode. (Home position: Leg rest will raise slightly and backrest will recline slightly.) TM Select any of the 14 automatic programs. (Programs listed on next page). The massage program begins once scanning is complete. You can adjust your desired shoulder position by pressing the ▲ or ▼ button, within 5 seconds after scanning is complete. The massage progress is shown on the LCD display. After the massage is complete, the rollers will return to their home position and the chair will return to the Ready position. Press the power button to exit the chair. Remote Display Sleep Mode NOTE: Display will go to sleep after 3 minutes. Press any button once to wake it up. Pressing again activates the command of that button. Note • Keep each massage session to no longer than 20 minutes. • Do not massage any particular area of the body for more than 5 minutes. 16 Full Body – Complete massage from neck to toes utilizing many different massage techniques. Use for all-over massage benefit. All Air – Program using exclusively air cell compression massage. Sequences for foot & calf, seat, arms, hands and shoulders. Body Stretch – A series of grab, hold and stretch sequences using the chair and foot recline motors, combined with traditional massage techniques. Helps with muscle recovery and benefits of stretching. Neck & Shoulders – Sequences of neck, shoulder and upper back massage techniques while increasing recline. Generates deeper penetration due to increasing gravitational force. Stress Relief – Program to help reduce stress carried in upper and lower back. Works foot and calves to help relieve stress from prolonged time on your feet. Night – Sequence of massage and chair movements to help relax you for a good night’s sleep. Starts with quick massage and ends with air only. Note: this program does not signal 1 minute remaining or return the chair to the home position after competition. This is on purpose, to not disturb the state of deep relaxation. To return to the home position, press the power button. Extend – Alternative stretching program, designed to mix massage with stretching motions and result in the benefits of both. Utilizes 3D motion to extend the back and foot massage to relieve the calves. Back Relief – Helps to relieve lower and upper back aches through a series of massage techniques. Morning – Start your morning right with a sequence of massage techniques as the chair progresses from Zero Gravity to the Home position. Massage programing is designed to increase in intensity as your body gets ready for the day. Lower Body – Focuses on lower back, seat and foot massage. Soothe – Program built for soothing relaxation. Utilizing sequences of air cell massage and gentle rolling techniques for the least intensive massage. This program defaults to 3D off but you may select to add it by hitting the 3D button to desired intensity. Posture – Combines stretching and massage techniques. Movement helps renew your body with the benefits of massage. Flex – Series of twisting and stretching using air cell grabs, holds and chair movement. Integrated massage throughout the program. Energy – The most intense of the massage programs with deeply penetrating massage techniques. This program defaults to 3D Level 4. For less intensity, use the 3D button to lower the level. 17 Massage Programs and Selections Custom Massage You may select and combine your favorite massage areas by pressing the custom massage buttons. Press Power button to switch on the controller. Brookstone Recover 3D Massage Chair will recline to its ready position and the LCD on the controller will light up. If no selection is made after 3 minutes, the chair will go into sleep mode and the LCD light will go off. TM There are 7 types of custom back massages. Select the custom massage button: Roll/Knead - Press once for Rolling Massage; twice for Kneading Massage. Pressing again will shut off the program Shiatsu - Turn Shiatsu Massage On/Off Shiatsu & Tap - Turn Shiatsu & Tapping Massage On/Off Tapping - Turn Tapping Massage On/Off Clap/Thai - Press once for Clapping Massage; twice for Thai Massage. Pressing again will shut off the program The massage type selected will illuminate on the LCD. Note • Keep each massage session to no longer than 20 minutes. • Do not massage any particular area of the body for more than 5 minutes. Recline Press and hold the up or down arrow to move the backrest of the massage chair to the desired position. Foot Press and hold the up or down arrow to move the foot rest of the massage chair to the desired position. Adjust While the rollers are moving, press and hold the up or down arrow to move the massage rollers to the desired location. Air Zone Use to select where you would like the air cells to massage. Each press of the button will show the corresponding location on the LCD screen. Zone Adjusts which areas you want to focus your back & seat massage. Each press cycles through Back, Waist, Seat, Back & Waist, Waist & Seat and Whole Body. Roller Width Press to adjust massage roller widths. Repeated pressing will cycle through Narrow, Medium and Wide. This function is only available in rolling modes. Node Speed Press to increase the frequency of roller kneading & tapping. Each press will cycle through Slow, Medium and Fast. 18 Massage Programs and Selections Adjusting automatic programs, localized area programs & manual program settings 3D Button Each press will increase intensity from OFF to MAX. One bar equals Off, five bars equals Max intensity. Air Button Press to increase the air bag intensity. Each press will cycle through level 1 to level 5 intensity. One bar equals Low, five bars equals Max intensity. +5 Button First press rounds program duration up to the nearest 5 minutes. Each additional press adds five minutes to the program, up to a maximum of 30 minutes. Heat Button Press to turn the Lumbar, Foot, and Back Roller heat functions on or off. Zero Gravity Button Press to recline the chair automatically to a Zero Gravity position, second press will return chair to Ready position. Pause Button Will temporarily pause all massage functions. Rollers do not return to their home position. To resume press Pause button again. Foot Setting Button Press to turn foot roller and foot air cells on or off. Each press will cycle through foot roller off, air cells off, foot roller and air cells off. 19 Massage Programs and Selections Changing the massage program You may change from one massage program to another without having to wait for a program to complete. If you select a different program when an auto program is running, the rollers will return to the home position and begin the new program. If you switch to a manual program, the rollers will continue to move up or down and will not return to the home position. Stopping a massage session Press the Power button to stop all massage functions. The rollers will move back to the home position and all air bags will deflate, ending the massage session. Chair will return to the Home position. Hitting the current program button again will end the program and return the chair to the “Ready” position while it waits for the next command. Note • In an emergency or any malfunction, press the Power button to bring the rollers to the home position • Turn off the main switch Caution • To avoid accidents and malfunction of the Brookstone Recover 3D Massage Chair, switch off the Main Switch and disconnect the power plug from the electrical outlet after use. • Always disconnect the power plug from the electrical outlet if the Brookstone Recover 3D Massage Chair is not being used for a period of time. TM TM Pausing a massage session To pause the chair, press the Pause button on the controller. This will temporarily freeze all operations. Press the Pause button again to resume massage. Storing the remote When you have completed your massage session, store the remote in the remote control holder. 20 Care and Storage Caring for Zip Out Foot Liners Storing the Brookstone Recover 3D Massage Chair TM • Wipe off dust and dirt from the Brookstone Recover 3D Massage Chair with a soft, dry cloth after use. • Keep the Brookstone Recover 3D Massage Chair clean and away from places of high humidity. • If the Brookstone Recover 3D Massage Chair is not going to be used for a long time, cover it with a dust cover and disconnect the power plug from the electrical outlet. TM TM TM Caution Caution against discoloration • Do not store the massage chair under direct sunlight or in places of high temperature. This may cause the color of the upholstery to fade. • Do not allow the massage chair to remain in contact with vinyl or wallpaper for extended periods of time as this could lead to discoloration. Cleaning the Brookstone Recover 3D Massage Chair TM • Before cleaning, ensure that the main power switch is turned off and the power plug is disconnected from the electrical outlet. • Wipe off dust and dirt from the Brookstone Recover 3D Massage Chair after use. • The Brookstone Recover 3D Massage Chair can be cleaned thoroughly using a damp cloth. Do not pour any liquids directly on to the chair. • Do not iron the upholstery. TM TM 21 • Before removing liners, ensure that the main power switch is turned off and the power plug is disconnected from the electrical outlet. • Check the foot liners prior to every use. • To clean the liners, unzip from the foot rest and remove. • Hand wash or wash the foot liners in a Gentle Cycle. • To prevent injury, do not use the Brookstone Recover 3D Massage Chair/foot rest until foot liners have been placed back in the foot rest. • Return the liners to the foot rest and zip them in. TM Caution • Do not use abrasive cleaning agents like benzene or thinner to clean the Brookstone Recover 3D Massage Chair. This may cause the upholstery to fade. • Do not iron the fabric of the massage chair. • Do not use a wet cloth to clean the controller. This may result in malfunction. TM Troubleshooting If you encounter problems with operating the Brookstone Recover 3D Massage Chair, please check the following points to see if they can be rectified. If the Brookstone Recover 3D Massage Chair still malfunctions or does not work, please switch off the Main Switch of the Brookstone Recover 3D Massage Chair and remove the power plug from the electrical outlet. Contact Brookstone Customer Service at 866-336-3199 for servicing. TM TM TM Do not dismantle or attempt to repair the Brookstone Recover 3D Massage Chair yourself. Doing so will void the warranty and Brookstone will not bear any responsibility for any subsequent consequences. TM • Friction noise of rollers against seat cover • Motor sound during operation • Loud sound during Tapping and Kneading programs • These sounds are the result of mechanical structure and not a malfunction. • This may occur during normal usage. • The Brookstone Recover 3D Massage Chair is not working even though the power supply is connected • Check whether the plug is properly inserted into the outlet and that the plug is in good condition. • During operation, both the controller and the massage chair are not working • The Brookstone Recover 3D Massage Chair could be overheated after prolonged use. Chair will automatically cool down to resume its normal operation. Please turn off the power and allow the chair to cool for 30 to 50 minutes. • Operation stopped and the massage rollers moved to their original position. • The Auto Timer may have lapsed. Press any program button to restart the massage. • The Power button was pressed accidentally. • If the Brookstone Recover 3D Massage Chair stops and fails to restart as a result of overheating, turn off the main power switch and do not operate the Brookstone Recover 3D Massage Chair for 30 to 50 minutes. TM TM TM TM • The image on the LCD screen goes away during the massage • Display screen goes to “Sleep” after 3 minutes to prevent screen burnout. • Press any button and the screen will awaken. • Button requires 2 presses to activate • The remote is in sleep mode. The 1st press awakens the remote, the 2nd will activate the command. This is normal if the chair is in idle mode. • Remote powers on but nothing happens • The remote may need to be rebooted. Turn off chair. Unplug remote for 2 minutes and plug back in. Turn chair on and press power button again. 22 Specifications Model Name Model Number Voltage Power consumption Default timer Reclining angle Zero gravity angle Dimensions Chair weight Recommended maximum user weight Shipping dimensions Shipping weight 23 Brookstone Recover 3D Massage Chair 973067 110V – 60 Hz 230W All programs default to 20 minutes except Quick. Quick is approximately 6 minutes. Approximately 125 to 165 degrees against flat floor 165 degrees Upright - 63"L x 33.5"W x 50"H Reclined -72"L x 33.5"W x 52.5"H 307 pounds (net weight) Approximately 300 pounds 50"L x 40.6"W x 51.2"H 368 pounds TM Notes: 24 TWO (2) YEAR LIMITED WARRANTY Brookstone® warrants this product against defects in materials and/or workmanship under normal use for a period of TWO (2) YEAR from the date of purchase by the original purchaser (“Warranty Period”). If a defect arises and a valid claim is received within the Warranty Period, at its option, Brookstone will either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace the product with a new product that is at least functionally equivalent to the original product, or 3) provide a store credit in the amount of the purchase price of the original product. A replacement product or part, including a user-installable part installed in accordance with instructions provided by Brookstone, assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Brookstone’s property. When a store credit is given, the original product must be returned to Brookstone and becomes Brookstone’s property. Obtaining Service: To obtain warranty service, call Brookstone Limited Warranty Service at 877-435-6332. Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service center for replacement, per our instructions. Limits and Exclusions: Coverage under this Limited Warranty is limited to the United States of America, including the District of Columbia and the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands. This Limited Warranty applies only to products manufactured for Brookstone that can be identified by the “Brookstone” trademark, trade name, or logo affixed to them or their packaging. The Limited Warranty does not apply to any non-Brookstone products. Manufacturers or suppliers other than Brookstone may provide their own warranties to the purchaser, but Brookstone, in so far as permitted by law, provides these products “as is.” This warranty does not apply to: a) damage caused by failure to follow instructions relating to product’s use or the installation of components; b) damage caused by accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage caused by service performed by anyone who is not a representative of Brookstone; d) accessories used in conjunction with a covered product; e) a product or part that has been modified to alter functionality or capability; f) items intended to be periodically replaced by the purchaser during the normal life of the product including, without limitation, batteries or light bulbs; g) any product sold “as is” including, without limitation, floor demonstration models and refurbished items; or h) a product that is used commercially or for a commercial purpose. BROOKSTONE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, BROOKSTONE DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF BROOKSTONE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY. Some states disallow the exclusion or limitation of incidental or consequential damages or how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. 25 Find thousands more great gifts online 973067 Merrimack, New Hampshire, USA 03054 • 800-846-3000 • Brookstone.com