A200 Installation Manual

Transcript

TeleDoorBell TM Don't open your door to the unknown “X” & “S” Series A202CR & A204CR TeleDoorBell Audio / Video (Day/Night Camera) Audio Installation & Programming 6A-7500 Martin Grove Rd. Woodbridge, ON. Canada L4L 8S9 Toll Free: 1.888.790.5900 E-mail: [email protected] Audio (Stainless Steel) Table of Contents Important Notes and Safety Instructions ........................................... Pg 1 “X” Series Specifications .............. ............................................................. Pg 2 “S” Series Specifications............................................................................. Pg 3 Features and Parts Listing.......................................................................... Pg 4 Controller Anatomy .................................................................................. Pg 5 “X” Series Door Station Wiring.................................................................... Pg 6 “S” Series Door Station Wiring.................................................................... Pg 7 Controller Wiring Diagram .................................................................... Pg 8 TBG-1 Installation Diagram........................................................................ Pg 9 DSL Installation Diagram ..........................................................................Pg 10 KSU/PBX Installation Diagram.... ............................................................ Pg 11 M203HIFI Installation Diagram... ............................................................. Pg 12 “X” Series Programming Guide ....................................................... Pg 13-16 “HI-FI” Series User/Programming Guide ..................................................Pg 17 TroubleShooting Guide....................................................................... Pg 18-19 Warranty Information.......................................................................... Pg 20-21 COMPATIBILITY ISSUES 1) Certain cordless phones may not ring or ring properly when Door Station Speaker Button is pressed. Phone will still be operational and all functions are still active and accessible. 2) An average of (6) six phones limit will apply for having connected phones ring. Exceeding this limit may result in some phone(s) not ringing. (Results and phone limitations may vary depending on types of phones and the loads (LN#) they present to the overall system). NOTE: The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. 3) Remote Call Answer may not be compatible with various types of add-on phone features such as Ident-A-Call, Call Display Long Distance ringing or any other feature(s) which will change or produce a different ringing pattern of an incoming call. 4) System may not be compatible with various voice-mails including cell phones when enabling the Door Station Call Forwarding feature.p (Results and features may vary with your local service provider / supplier). 5) If a Logenex DSL 3-Port High-Speed Filter (LX-DSL3F) is installed and the user places a phone caller ON-HOLD using the *4 command to communicate to a Visitor at the Door Station, a low level cross-talk may be heard by the user when communicating to the Visitor at Door Station. 6) Some Phone Service Providers, phone features and/or command functions may not be compatible with the TeleDoorBell product(s). Safety instructions and Guildlines A factory default on the unit must be performed prior to initial use. SEE PAGE 16 NOTICE PLEASE VERIFY THAT YOUR TELEPHONE SYSTEM COMPLIES WITH A TYPICAL 95 VOLTS RMS @ 20 Hz RING. IF INSTALLED WITHOUT VERIFICATION, THIS PRODUCT MAY CAUSE DAMAGE TO TELEPHONE EQUIPMENT. IF YOUR TELEPHONE SYSTEM DOES NOT MEET THE ABOVE REQUIREMENTS PLEASE CONTACT LOGENEX INNOVATIONS INC. FOR FURTHER INFORMATION. SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use or expose this product to direct water contact: ie: near a bathtub, wash bowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool. 5. Dropping this product may result in serious damage to the product. 6. This product should never be operated near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of power supply to your home, consult your dealer or local Power Company. 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. 9. Do not overload wall outlets and extension cords as this can result in risk of fire or electric shock. 10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 11. To reduce the risk of electric shock, do not dissemble this product, but take it to qualified service technician when some service or repair is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used. 12. Unplug this product from the wall outlet and refer servicing to a qualified service personnel under the following conditions: * When the power supply cord or plug is damaged or frayed. * If liquid has been spilled into the product. * If the control unit has been exposed to rain or water. * If the product does not operate normally by following the instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will require extensive work by a qualified technician to restore to normal operation. * If the product has been dropped or the housing has been damaged. * If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak near the source of the leak. 15. This device may cause harmful interference. 16. This device may be susceptible to any interference including interference that may cause undesired operation. Complies with Part 68, FCC Rules FCC REG NO. 5ERCAN-31264-OT-N REN: 0.5B Page 1 X = Standard Unit (Satin Nickel) VC = Day/Night camera with ir (n/a in stainless steel) X = Standard Unit (Satin Nickel) VC = Day/Night camera with ir (n/a in stainless steel) Model Number Identification (INDIVIDUAL DOORSTATION) AD 102 - 4 = 4 Door 2 = 2 Door Model Number Identification (KIT) A 20 CR - Page 2 S = (Surface Mount Stainless Steel) F = Flush Mount VC = Day/Night camera with ir S = (Surface Mount Stainless Steel) F = Flush Mount Page 3 VC = Day/Night camera with ir Model Number Identification (INDIVIDUAL DOORSTATION) AD 102 S 4 = 4 Door 2 = 2 Door Model Number Identification (KIT) A 20 CR - S Features and Parts Listings D.O.C. NOTICE: The Canadian Department of Communications label identifies certified equipment. The certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, user should ensure that it is permissible to connect to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. User should ensure that the telephone lines and metallic water pipe system (if present) are electrically grounded. Features and Instructions Overview The TeleDoorBell is a telephone based doorbell system that provides the system user with the capability of communicating with a door speaker from any installed telephone set, including cordless. Unmatched in convenience, this unique new product provides the following features: * System will work as a replacement or in parallel with any standard doorbell. (see page 7) * Provides high-quality audio conversation capability with any connected Door Station Speaker. * Unique telephone ringing when Door Station Speaker button pressed. (see page 8) * Allows user to activate a Door Station Speaker by entering a unique touch-tone code from any telephone. (see page 13) * Will provide call restriction at the discretion of the owner. (see page 8) * Relays available for doorbell chime activation or any other devices (24Volts 1Amp max rating). * Door Station Speaker has LED illuminated Button. * The system gives a user two minutes to access the Door Station Speaker once the speaker button has been pressed. * Door Station Speaker Call Waiting function which allows the user to switch between a Visitor and an existing Phone Caller. The user can press *4 on a touch-tone telephone to put the telephone call on hold and connect to the Door Station Speaker. Pressing *4 again will return the User back to existing Caller. Note: this can only be used once the Door Station Speaker button is pressed. A second option for switching from Caller to Visitor is by hanging up on the existing telephone call and then picking up the handset (within the allowed 2 minutes) at which point you will be automatically connected to the Door Station Speaker. (Beyond the two minute window you will have to manually activate the Door Station Speaker ( *#1 (Door Station Speaker #1) ... *#4 (Door Station Speaker #4) (Note: Speaker must be connected to a the port which you are trying to communicate with.) * Relay closure activated by DTMF digit (Normally Open Dry Contact Operation): Each RELAY can be triggered for either LATCHING MODE or TIMER MODE (01 - 98 seconds). Default setting is 6 seconds. Timer Relays #11(Relay #1), #21(Relay #2), #31(Relay #3 when applicable), #41(Relay #4 when applicable), * #51 Will activate the relay which is connected to the door station which initiated communication. Latching Relays #19(Relay #1), #29(Relay #2), #39(Relay #3 when applicable), #49(Relay #4 when applicable), To De-activate latched relays #10(Relay #1), #20(Relay #2), #30(Relay #3 when applicable), #40(Relay #4 when applicable), * Call Restriction blocking (up 10 programmable phone number restrictions) [30 digits maximum / phone number]. * "Door Station Caller ID Display" feature is available when ENABLED and to be used with Call Display Phones only. An identification information is transmitted by the controller to the display phone when the Door Station Speaker Button is pressed. Display will show (DOOR 1 ... DOOR 4) which ever speaker port was pressed * 4-Digit passcode protection for programming system. * Unit contains E2 Memory Technology for retaining stored memory data in the event of a temporary power failure. Parts list The TeleDoorBell “X Series” system is shipped from the factory with the following components: * TeleDoorBell “X Series” control unit * One (1) Door Station Speaker * CSA/UL approved class 2 power supply, input 120VAC, 60Hz, output 16VAC 250 mA. * One (1) RJ31X/CA 38A Jack. * Two (2) modular RJ-11 Male open-ended patch cord. Used to splice and connect Door Station Speaker and Relay, and built in door chime relay. * RJ-45 8 pin male to male modular patch cord 36" long. * Two (2) #8 screws 1" for mounting Door Station Speaker * Two (2) plastic anchors for mounting Door Station Speaker * One (1) #6 wood screw 2" for mounting Controller * Dimensions: Controller (17cmX17cmX4cm) Door-speaker (17cmX11cmX3.3cm) Page 4 Controller Anatomy Fig 1 A202CR & A204CR Spk/Rly#4 Spk/Rly#3 Spk/Rly#2 Spk/Rly#1 Tele Line In & Out Power Plug 7 6 5 4 3 2 1 [1] Power Supply Jack This jack is the connecting point for AC power supply to the unit. The supply is typically 16 VAC at a minimum of 250 mA. [2] Power Status LED When "FLASHING" this LED indicates the presence of power to the unit and that the controller is operating properly. When LED is "OFF" it indicates the absence of power to the unit. When the LED is “ON” (not flashing) this indicates that the unit is locked up and will need to be reset by unplugging the power for 60 seconds and then powering back up. NOTE: When unit is first powered up the LED will remain solid for 5 seconds and will begin to flash slowly when ready. When the TeleDoorBell is in use the LED will flash rapidly for the duration of connectivity. [3] Telephone Line In & Out Jack This jack provides connection to the incoming telephone line on the inner pair and connection to telephone(s) on the outer pair. [4] Speaker / Relay Port #1 This port jack enables a connection to a Door Station Speaker for communication while also providing (1) dry contact relay (RELAY #1) for automated control capability. [5] Speaker / Relay Port #2 This port jack enables a connection to a “Door Station Speaker” for communication while also providing (1) dry contact relay (RELAY #2) for automated control capability. [6] Speaker / Relay Port #3 Model A204 ONLY This port jack enables a connection to a Door Station Speaker for communications while also providing (1) dry contact relay (RELAY #3) for automated control capability. **This RELAY is PRESET [DISABLED] to use RELAY#3 for the DOORBELL function, you must [ENABLE] the DOORBELL Function in the programming. This Relay can be changed back to the standard control capability. Doorbell function is applicable for both A202 & A204 models (see page9) [7] Speaker / Relay Port #4 Model A204 ONLY This port jack enables a connection to a “Door Station Speaker” for communications while also providing (1) relay dry contact point (RELAY #4) for automated control capability. Installation Instructions To complete the installation the installer must supply/install the following: * RJ31X and/or CA38A (supplied). (This is recommended in the event that the controller needs to be disconnected. This will provide a bypass capability whereby the telephone line continues to work if the TeleDoorBell unit needs to be removed from the telephone line. Note: If installation is done at a location that has an existing alarm jack (RJ31X and/or CA38A) then ensure that the alarm is installed before the TeleDoorBell RJ31X and/or CA38A jack. Otherwise, the alarm system may not have disconnect priority. Installation of the system requires that the installer install a 2-conductor wire 22 AWG (Max Length 1000’), from the location of the door speaker unit to the location of the system control unit or a CAT-5 wire (Max Length 250’) if you are installing a system with Video/Audio features. NOTE: To achieve 1000 ft range with video, you must use COAX Cable in-place of the 2 conductor required for the video signal. It is recommended that the system control unit be installed near the point-ofentry of the customer's main telephone line. IMPORTANT NOTICE: For added protection we strongly recommend you use surge protectors on both your power supply and on the C/O line (phone line) to protect against lightning and other energy surges. This precaution may be extremely important in rural areas. Page 5 “X” Audio & Video Installation Installation 1) Separate back housing from front housing. Step 1 Remove set screw Step 2: swing bottom of housing out. Step 3: pull back housing out from top hinge. See Fig-2 2) Knock out wiring hole. Feed wire through opening See Fig-3 Note: We recommend that you use silicon sealer to protect the wiring around the hole 3) Mount back box using desired mounting hole knock outs and secure firmly. See Fig-3 4) Connect the two wires to the wiring post on the inside of Door Speaker. See Fig 4 and Fig 4.1 (Video Model: See Fig 4.2 for video connection) 5) Mount front housing of Door Speaker on the secured back box. Secure front housing using bottom set screw. See Fig-2.1 Steps 1, 2 & 3 Fig 2.1 (Side View) Mounting Holes Pre Mounting Box Install LEFT Side of Speaker Fig 4.2 Video Post Mounting Back Box Install 1 Wiring Hole 2 Mounting Holes 1 2 Set Screw Fig 4 3 RIGHT Side of Speaker Audio Fig 4.1 Inside of Door Speaker Video and Audio terminals VOLUME MIN Fig 3 Fig 2 (Side View) MAX Audio Out AUDIO Red = Audio Input + Green = Audio Input - VIDEO VIDEO NOTE: Wire recommended for most applications under 100 ft is CAT-5. RG-6 Wire for video signal should be used for longer distances. VIDEO Power Plug To TeleDoorBell Speaker Jack RJ11 Modular Wire (Supplied with controller) IN- Tele Line In & Out Red IN+ Door Spkr 1 +VIDEO Volume Control may need to be adjusted to accommodate for different acoustic environments. Green +AUDIO 12Volt + MAX +12V 12Volt Common Ground MIN COMMON GND- Video Out Ring On/Off Relay Contacts Door Spkr 2 IN+ IN- +VIDEO +AUDIO +12V COMMON GND- Audio VOLUME VIDEO 12VDC + Common (GROUND) Video 12V DC Power Output Supply (supplied with doorstation) 12VDC Video - Video + To Video input or Cable Modulator, DVR, Monitor, or Television RCA Patch Cord (supplied with Speaker) Wire can vary from standard quad, CAT-5 and/or RG6 for the Video Signal. Speaker distance from controller is a factor and should be considered. Page 6 “S” Series Audio & Video Installation Installation Fig 2.1 (Side view) Fig 3 Fig 4 Audio Connection COMM Step 4 Wiring Hole +IN -IN Mounting Holes MIN MAX VOLUME Red IN + 5 Green IN - NOTICE Volume Control may need to be adjusted to accommodate for different acoustic environments. Fig 6 Video Connection (applicable to -SVC and -SFVC model only) TeleDoorBell COMM 1) Separate back Fig 2 (Side view) housing from front housing. Step Step 1: swing top of housing 1 out. Step 2: pull unit out of back Fig 2 (Side View) box. See Fig-2 2) Mount back box either surface or flush mount. Run wire though wiring hole located in the middle of the back box. Secure firmly. See Fig-3 Fig Note: We recommend that you use silicone sealer to protect the wiring around the hole 3) Connect the two wires to the wiring post on the inside of Door Speaker. See Fig-4 4) Mount the unit back into the back box. 5) Secure stainless steel front face plate with the two(2) hex set screw using the hex key. See Fig-5 POWER VIDEO 7) Connect the video output to your wires via the terminals labeled +VID and -VID. +IN -IN 12V GND +VID -VID VOLUME VIDEO MODEL SETUP See Fig-6 6)Connect 12 volt incoming power from 12 volt transformer (supplied in kit) into the terminals label +12V and GND. MIN MAX 12 Volt + 12 Volt Video + Video - NOTICE This Video setup is applicable for video models only. -SVC and SFVC 12VDC Output NOTICE Volume Control may need to be adjusted to accommodate for different acoustic environments. To Video input or Cable Modulator, DVR, Monitor, or Television TeleDoorBell “X Series” Flush Mount Spk/Rly#4 Spk/Rly#3 Spk/Rly#2 Spk/Rly#1 Tele Line In & Out Surface Mount Power Plug TeleDoorBell TeleDoorBell To TeleDoorBell Speaker Terminal TeleDoorBell Page 7 Controller Wiring Diagram TeleDoorBell TM Figure 5 A202CR & A204CR 16V AC Output Spk/Rly#4 Spk/Rly#3 Spk/Rly#2 Spk/Rly#1 Tele Line In & Out Power Plug Grey Red OUT IN RJ31X (CA38A) Data Jack IN OUT Green Brown Yellow Black Green Black Yellow To Phone Red Relay #1 connection Relay #3 #31 (to activate or will automatically activates if configured as the DoorBell function) LINE from phone provider, VOIP Modem or Cable Modem Doorbell rewiring section Door Bell (1) Door station Included with any kit purchase Applicable for both A202 & A204 Models Wire is reconnected to the TeleDoorBell Page 8 RELAY SPECIFICATIONS: Normally Open Relays are rated for up to: (1 Amps at 12-24 AC or DC Volts). Transformer Disconnect switch and connect wires together Existing doorbell switch (to be removed) OUT Alarm jack connection only if alarm monitored (to activate) Front Door RJ31X (CA38A) Alarm Jack IN #11 connection OUT IN Existing doorbell Transformer 120V AC Already connected NOTICE See Page 6 & 7 for Door Station Connectivity. Spk/Rly#3 RJ11 Modular Wire (Supplied with unit) Spk/Rly#4 Spk/Rly#2 RJ11 RJ45 Front View Power Plug To telephone or KSU/PBX phone system Spk/Rly#1 Tele Line In & Out A202CR & A204CR 16V AC Output TBG-1 Front & Rear View 16V AC Reverse View Splice the power cables and split them between the Controller & TBG-1 Existing Power Supply supplied with TeleDoorBell Controller / speaker kit. TBG-1 Installation Diagram Page 9 DSL Installation Diagram LX-DSL3F 3-PORT FILTER Installation Diagram Green Grey OUT IN RJ31X (CA38A) Data Jack OUT Brown RJ45 RJ45 IN Red RJ45 LINE from phone provider, VOIP Modem or Cable Modem Standard DSL Filter Green Red Red Green This (TEST / 3rd Output) PORT can be used for: Alarm Panel Standard DSL Filter 1) Test phone (for isolating and troubleshooting problems) 2) For a KSU phone system configuration 3) To all the premise phones which do not require high speed internet connection which will eliminate the need to have DSL filters at every phone jack High-Speed Internet Modem (supplied by internet provider) A202CR & A204CR PHONE SYSTEM OR STRUCTURAL PANEL Note: This (DSL 3-PORT FILTER) may cause a LOWLEVEL AUDIO CROSS-TALK to occur. This may result in the caller to partially hear the low level conversation between the home owner and the visitor at the door station ONLY when the caller is placed on hold using the *4 ON-HOLD command. (see also Terms & Conditions on the back for complete Warranty and Issues to avoid) Page 10 KSU KSU/PBX Installation Diagram Using one of the existing lines Using the TeleDoorBell and an availble C/O port Line 3 Ring Tip Line 3 Line 2 Line 1 (Not supplied) Green IN IN RJ31X (CA38A) Data Jack Red A202CR & A204CR Spk/Rly#4 Grey Line 2 Line 1 OUT OUT Brown A202CR & A204CR Spk/Rly#4 Spk/Relay#3 Spk/Relay#2 Spk/Relay#1 Tele Line In & Out Spk/Relay#3 Spk/Relay#2 Spk/Relay#1 Tele Line In & Out Power Plug Line 4 TeleDoorBell Eg: 3-Line system Black Yellow Power Plug Green Eg: 3-Line system Red KSSU ystem e Phon KSSU ystem e Phon Line1 / Line2 / Line 3 / Line4 TeleDoorBell * Note: In this installation the TeleDoorBell will function properly with the exception of being able to monitor the door speaker. The speaker will only be active when the button is pressed. To be able to monitor your door speaker any time you will require a TBG-1 accessory module. (Page 9) Phone System must be programmed for extensions to ring. Consult your KSU/PBX phone system manual for instructions Line1 / Line2 / Line 3 with TeleDoorBell NOTICE PLEASE VERIFY THAT YOUR TELEPHONE SYSTEM COMPLIES WITH A TYPICAL 95 VOLTS RMS @ 20 Hz RING. IF INSTALLED WITHOUT VERIFICATION, THIS PRODUCT MAY CAUSE DAMAGE TO TELEPHONE EQUIPMENT. IF YOUR TELEPHONE SYSTEM DOES NOT MEET THE ABOVE REQUIREMENTS PLEASE CONTACT LOGENEX INNOVATIONS INC. FOR FURTHER INFORMATION. Page 11 Page 12 *#9 Rear View 12 Volt Trigger or Contact Closure Muting Connection - + + - Audio Out Connection Audio IN Power ON POWER M203HIFI Front View - + Audio Out 16V AC Output Power Plug Door speaker (Included with TeleDoorBell) Tele Line In & Out On a door station call the TeleDoorBell will mute for 1 minute. If the call is answered, the system will remain muted for the duration of the call. The TeleDoorBell will un-mute once communication has ended. On an incoming call the TeleDoorBell will mute on the first ring. If the call remains unanswered after the third ring the TeleDoorBell will initiate a Ring-Over-Page feature for the remainder of the ring cycle. Hi-Fi Feature Operations Optional Audio Out on the back and front *** ONLY USE ONE OUTPUT ONLY *** C.C. / 12V RJ45 Modular Wire A203HIFI IN OUT To Phone Jacks Alarm jack connection only if alarm monitored LINE from phone provider, VOIP Modem or Cable Modem IN OUT OUT RJ31X (CA38A) Alarm Jack IN IN Red OUT Brown RJ31X (CA38A) Data Jack Green 16V AC Output Grey 2 Beeps = Muting on 3 Beeps = Muting off (factory default) (Supplied with TeleDoorBell) Spk/Rly#2 Spk/Rly#1 Spk/Rly#3 RJ11 Modular Wire (Supplied with PG-100) Hi-Fi Outputs 12Volt/ Audio Volume Contact Closure OUT Control - Switch to left for Contact Closure. - Switch to right for 12Volt trigger. Muting Connection Output To PAGING IN of amplifier system M203HIFI - Muting Trigger. + Amplifier and speaker paging system (Not Included) - TeleDoorBell will activate muting and send page announcment tones. - Press - Pick up hand set Paging Operation **3 1) Pick up phone handset and enter programming *#0 2) Enter programming password (default is 1111) 3) Enter **3 to toggle muting on/ off Muting Function ON / OFF M203HIFI Installation Diagram Programming Guide Pick up phone handset and listen for dial tone. PRESS *#0 (Listen for (2) Beeps) to go into programming mode ** MUST BE ENTERED WITHIN 5 SECONDS OF GOING OFFHOOK ENTER passcode 1111 (Listen for (2) Beeps) (Default Passcode) NOTE: When Entering any programming functions, you have up to 30 seconds idle time before the system will hang up at which point any programming started will not be saved Ring Pattern Configuration **0 This feature allows you to change the ringing pattern when a Door Station Speaker is pressed. DISTINCT RING is ideal if you want to distinguish between an incoming phone call and someone at the Door Station Speaker. A distinct and different ring pattern will be produced for each Door Station. 1) PRESS **0 2) Listen for BEEPS. (2) BEEPS = The same (6 RING) pattern for all Speaker Door Station Ports (3) BEEPS = DISTINCT RINGING PATTERN (a different pattern for every Speaker Port) (FACTORY DEFAULT) NOTE: By continuing to Press the **0 Command, the system will toggle between the (6-RING / DISTINCT RING pattern). Call Restriction Phone Number Programming **1 This feature allows you to prohibit or block phone numbers from being dialed. The user has the ability to block specific phone numbers and/or numbers that begin with a particular sequence (eg: 1976 or 011). 1) PRESS **1 2) Listen for (2) BEEPS. 3) SELECT a Memory BIN Number (0 to 9) 4) Listen for (1) BEEP. 5) Enter the Phone Number to restrict 1_....._ 30 (up to 30 Digits) * see note below 6) PRESS # to SAVE (2) BEEPS will be heard for acceptance of programming. **1 Note: Call restriction requires 3 digits minimum. To restrict 1+ long distance number you will have to enter To block any other one digit number you simply enter plus the one digit starting number. For a 2 digit number restriction you will enter plus the 2 digits you wish to restrict. *__ **_ To DELETE a Call Restriction Programmed Number from a Memory Bin you must performs STEPS 1,2,3,4 and 6 (eliminating STEP 5). This will remove the restricted number. (3) BEEPS will confirm deleted memory bin. Repeat STEPS 1-6 to re-enable a number restriction. Door Station Caller ID Configuration **2 This feature allows you to activate the Door Station caller ID display function. When the Door Station Speaker is pressed, a Caller ID transmission is made to any connected CALL DISPLAY style phones. (eg: DOOR 1 .... DOOR 4). Continued on Page-14 1) PRESS **2 2) Listen for BEEPS. (2) BEEPS = Door Station Caller ID is ENABLED [ON] (FACTORY DEFAULT) (3) BEEPS = Door Station Caller ID is DISABLED [OFF] Note: This setting is recommended if Call Display Phones are not used NOTE: By continuing to Press the **2Command, the system will toggle between Door Station Call Display (ON / OFF) Page 13 Programming Guide Programming System Features [continued] Continued Multi-Relay Trigger Configuration **3 This feature allows multiple (2) relays to be triggered upon a door button press. 1) PRESS **3 2) Listen for one (1) BEEP. 3) Enter Door Station number. 4) Listen for one (1) BEEP. 5) Enter relays to be trigger upon button press. (i.e. 12 will fire relays 1 and 2 upon button press. Note: The system requires a 2 digit entry. If only one relay is required enter a 0 for the second digit) 6) Listen for two (2) BEEPS for acceptance of programming. Doorbell Relay #3 Configuration **4 This feature allows the user to program Relay #3 to activate the Doorbell Chime when the Door Station Speaker is pressed. (see page 7) 1) PRESS **4 2) Listen for BEEPS. (2) BEEPS = Enables RELAY#3 for Doorbell Function activation of a Doorbell Chime or other notification device. (3) BEEPS = Disables RELAY#3 from activating as a Doorbell Function (FACTORY DEFAULT) NOTE: By continuing to Press the **4Command, the system will toggle between (ON / OFF) Remote Dial-up Answer Configuration **5 This feature allows you to activate the Remote Dial-up Answering feature. This feature allows the user to call in to the unit from most outside phone lines (certain conditions may apply) to program or activate any of the TeleDoorBell’s functions. Note: An Answering Machine (if installed or subscribed though TelCo) should be configured to answer on 4 or more rings and an "ALARM SYSTEM" (if present) must be configured to answer on "ANSWERING MACHINE OVERRIDE [1+1]" MODE 1) PRESS **5 2) Listen for BEEPS. (2) BEEPS = 3+1 RINGING (this means you call in for 3 rings, hang-up wait for 10-15 Seconds (for the unit to ENABLE itself) and then call back. The unit at this point will answer on the first ring). (FACTORY DEFAULT) (3) BEEPS = [OFF] Unit will not answer NOTE: By continuing to Press the Continued on Page-15 Page 14 **5Command, the system will toggle Answering (ON / OFF). Programming Guide Continued Programming System Features [continued] Programming the Door Station Call Forwarding Phone# **6 This feature allows you to activate the Door Station Call Forwarding feature. When the Door Station Speaker Button is pressed and the call is not answered from one of the premise phone(s) within a specific time limit, the TeleDoorBell will then pick-up the phone line and dial the pre-programmed call forwarding number and if answered, allows the user to communicate to the Door Station Speaker remotely and perform all the functions as though they were within the premises. 1) PRESS **6 2) Listen for (1) BEEP. 3) Enter the Phone Number you wish to Call Forward to. (up to 30 Digits) 1 _....._ 30 Note: ENTER * for inserting a PAUSE (6 Second Delay) anywhere in the dialing sequence. 4) PRESS # to SAVE (2) BEEPS will be heard for acceptance of programming. NOTE: To DISABLE the Call Forwarding feature see USER GUIDE Door Station Call Forwarding Functions Page 13. To Change a Door Station Call Forwarding Number ... Repeat STEPS 1-4. Relay Timing Configuration **8 This feature allows you to program the relay’s activation timing. Relay timing setting can be from 0.5 seconds to 49 seconds, latching or for closure upon door station button press. 1) PRESS **8 2) Select RELAY you wish to program: PRESS 1 OR 2 OR 3 OR 4 . * A202 models Relays #1 and #2 are programmable. * A204 models Relays #1, #2, #3 and #4 are programmable. 3) Enter RELAY 2-Digit Timing Setting: 01-98 = in Seconds, [FACTORY DEFAULT SETTING = 6] 4) Listen for (2) BEEPS for acceptance of programming. NOTE: In a power failure situation, any programmed LATCHED Relay(s) in the LATCHED [ON] position will be reset to UNLATCHED State [OFF]. This is to prevent any devices from inadvertently being activated for an indefinite period of time. Call Forward Hang-Up Time **9 This feature allows the call forwarding hang up time to be shortened from the factory default of twenty (20) minutes for specialized applications. 1) PRESS **9 2) Listen for (1) BEEP. 3) Enter 01 - 98 seconds. Note: Entering 99 will set the hang up time to the factory default of twenty (20) minutes. 4) Listen for (2) BEEPS for acceptance of programming. Continued on Page-16 Page 15 Programming Guide Continued Programming System Features [continued] Changing the 4-Digit PASSCODE *10 This feature allows the user to change their 4-Digit PASSCODE. (FACTORY DEFAULT 1111) 1) PRESS *10 2) Listen for (1) BEEP. 3) ENTER NEW (4 DIGIT) CODE ____ (If a new 4 Digit code is not entered within 10 seconds then the previous programmed code will remain) 4) Listen for (2) Beeps for acceptance of programming. RESETTING THE UNIT TO FACTORY DEFAULT SETTINGS This function allows the you to restore all programming back to factory default. All programming and settings will be deleted. PASSCODE not required to perform this programming function. This command should be used only for critical situations where the system might require a reset. This command will erase all settings, including phone numbers in memory. 1) Pick-up Phone Handset (listen for dial tone) and ENTER *#0 2) Listen for (2) Beeps 3) ENTER 0#0 (Unit will be defaulted back to Factory Settings including the PASSCODE) 4) Listen for (2) Beeps for acceptance of programming. 5) WAIT FOR DIAL TONE (to be heard in the phone handset) 6) HANG-UP Page 16 HI-FI Series User/Programming Guide Hi-Fi Feature Operations On a door station call the TeleDoorBell will mute for 1 minute. If the call is answered, the system will remain muted for the duration of the call. The TeleDoorBell will un-mute once communication has ended. On an incoming call the TeleDoorBell will mute on the first ring. If the call remains unanswered after the third ring the TeleDoorBell will initiate a Ring-Over-Page feature for the remainder of the ring cycle. Paging Operations - Pick up hand set - Press *#9 - TeleDoorBell will activate muting and send page announcement tones. Muting Function ON / OFF **3 1) Pick up phone handset and enter programming *#0 2) Enter programming password (default is 1111) 3) Enter **3 to toggle muting on/ off 2 Beeps = Muting on 3 Beeps = Muting off (factory default) **The above features are only available with HI-FI Series Units. Page 17 TroubleShooting Please check these items before calling for support. Problem Problem Controller does not power up. Solution Solution 1)Check your AC voltage and power adapter, confirm LED light is flashing. 2)Check power connection into the unit. Controller powers up but red LED does not flash, 1)The unit may have locked up, unplug the power adapter and reconnect after 10 seconds. it is solid. 2)Check for a short between the red and green wire going to door station. Controller powers up, red LED is flashing, but the 1)The red and green wire to the door station is door station does not power up, the phones do either reversed, has a short, or has a break in not ring, and there is no communication. connection. (verify this by plugging the door station in another available speaker relay port). My phones ring but they do not communicate with the outside doorstation. 1)The line you are connected on may have high speed DSL internet on it. This will create interference. A properly installed LX-DSL3F high speed filter is required. 1)The ringer may be disabled. Please refer to My phones do not ring, but when I answer the phone I have communication to the door station. User Guide to enable the ringer. 2)There may be too many phones which the unit is trying to ring. unplug a few phones to verify. I have a dial tone feedback at the speaker when 1)Reverse the in and out on the RJ31X/CA38A door speaker button is pressed. data jack. When pressing *#1...*#4 for monitoring any 1)You have the unit in parallel with the phones on of the connected door station speaker(s) you get the C/O line. an operator recording (e.g. "this is an invalid 2)The phone may not be touch tone compatible. number") and you have no communication to the 3)The controller may be wired on the wrong speaker. phone line. Page 18 TroubleShooting Please check these items before calling for support. Problem Problem Communication is very low when talking to the door station. Solution Solution 1)The line you are connected on may have high speed DSL internet on it. This will create interference. A properly installed LX-DSL3F high speed filter is required. My phones ring as soon as the wires are plugged 1)The red and green wire to the door station is into the door station. either reversed, has a short, or has a break in connection. (verify this by plugging the door station in another available speaker relay port). My phones ring pattern is the same as an incoming call and I cannot tell the difference between the two. 1)The unit is set on 6 standard ring pattern. Please refer the ring pattern setting. (PAGE 13) 2)Your phones/phone systems do not recognize TeleDoorBell’s distinctive ring pattern. Door stations #3 and #4 do not ring when I push 1) The TeleDoorBell may not be an A204 model. Please refer to model label on controller and or the door station button. barcode on unit box. I cannot make outgoing long distance phone calls. 1)Call restriction may be enabled. Please refer the programming section to clear memory bins. (PAGE 13) 2)A factory reset may be required. Please refer to programming section. (PAGE16) My TeleDoorBell is not cal forwarding to the assigned number. 1)Try reprogramming the call forwarding number. 2) Try Adding a pause or pauses (*) before the call forwarding number. 3)Call forwarding may not be enabled. Please refer to the call forwarding section in the User Guide. There is no video feed coming out of door station. 1)Check for proper DC voltage power to the door Video feed does not modulate or picture quality is station. 2)You may be broadcasting on a channel with poor on assigned channel. signal already present. An appropriate filter may be required. Page 19 Page 1 of 2 Warranty / Terms & Conditions Limited Warranty Logenex Innovations Inc. warrants the original purchaser that for a period of one (1) year from the date of purchase, the product shall be free of defects in materials and workmanship under normal use. Except as specifically stated herein, all express or implied warranties whatsoever, statutory or otherwise, including without limitation, any implied warranty of merchantability and fitness for a particular purpose, are expressly excluded. During the warranty period, Logenex Innovations Inc. shall, at its option, repair or replace any defective product upon return of the product to its factory, at no charge for labor and materials (shipping, customs and/or brokerage fees are not included in the warranty). Any replacement and/or repaired parts are warranted for the remainder of the original warranty or sixty (60) days, whichever is longer. The original owner must promptly notify Logenex Innovations Inc in writing that there is a defect in material or workmanship, such written notice to be received in all events prior to expiration of the warranty period. Because Logenex Innovations Inc. does not install or connect the products and because the products may be used in conjunction with products not manufactured by Logenex Innovations Inc., Logenex Innovations Inc. cannot guarantee the performance of our manufactured product(s). Logenex Innovations Inc. obligation and liability under this warranty is expressly limited to repairing or replacing (at Logenex Innovations Inc.'s option) any product not meeting the specifications. In no event shall the Logenex Innovations Inc. be liable to the buyer or any other person for any loss or damages whether direct or indirect or consequential or incidental, including without limitation, any damages for lost profits, stolen goods or claims by any other party, caused by defective goods or otherwise arising from the improper, incorrect or otherwise faulty installation or use of the merchandise sold. No Dealer and no person other than an officer of Logenex Innovations Inc. may extend or modify this warranty, and no modification or extension of this warranty shall be effective unless in writing signed by the authorized officer of Logenex Innovations Inc.. International Warranty The warranty for international customers is the same as for any customer within Canada and the United States, with the exception that Logenex Innovations Inc. shall not be responsible for any shipping fees, customs fees, taxes, or VAT that may be due. Warranty Procedure To obtain service under this warranty, please return the item(s) in question to the point of purchase first for all your warranty and technical support issues. If unable to obtain warranty service, USER / DEALER must then: (1) USERS must provide written notice of the malfunction to an authorized Logenex Innovations Inc. Dealer within the warranty period and no later than 15 days after the date of the malfunction, whichever occurs first. If the USER is unable to identify an authorized Logenex Innovations Inc. Dealer, USER must provide written notice of the malfunction, including proof of the date of purchase of the equipment and the serial number of the malfunctioning Product, to Logenex Innovations Inc. at its corporate offices at 27 Armthorpe Rd Unit 3, Brampton, Ontario, L6T 5M4. Upon receipt of such notice and determination by Logenex Innovations Inc. that User is eligible for Warranty service, Logenex Innovations Inc. will provide the USER with the necessary instructions to process the warranty service. (2) DEALERS must provide written notice of the malfunction to Logenex Innovations Inc. no later than the expiration of the warranty period or 15 days after the date the Dealer becomes aware of the malfunction, whichever comes first. For purposes of this Warranty, the Issuance by Logenex Innovations Inc. of a Return Material Authorization (RMA) number by telephone to an authorized Dealer shall be deemed to be written notice from the dealer with respect to the material returned under that RMA number. All authorized distributors and dealers must have a warranty program. Logenex Innovations Inc. will not accept any shipment whatsoever for which prior authorization has not been obtained. Conditions to Void Warranty This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover: - damage incurred in shipping or handling; - damage caused by disaster such as fire, flood, wind, earthquake or lightning; - damage due to causes beyond the control of Logenex Innovations Inc. such as excessive voltage, mechanical shock or water damage; - damage or in-operation of the product(s) as a result of changes made by any other Service Providers (ie: Phone, Electricity, Security, Internet companies) - damage caused by unauthorized attachment, alterations, modifications or foreign objects; - damage caused by peripherals (unless such peripherals were supplied by Logenex Innovations Inc.); - defects caused by failure to provide a suitable installation environment for the products; - damage caused by use of the products for purposes other that those for which it was designed; - damage from improper maintenance; - damage arising out of any other abuse, mishandling or improper application of the product(s). Logenex Innovations Inc.'s liability for failure to repair the product under this warranty after a reasonable number of attempts will be limed to a replacement of the product, as the exclusive remedy for breach of warranty. Under no circumstances shall Logenex Innovations Inc. be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser's time, the claims of third parties, including customers, and injury to property. Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the par of Logenex Innovations Inc. Logenex Innovations Inc. neither assumes nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assure for it any other warranty or liability concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada. Warranty / Terms & Conditions Continued on next page... Page 20 Page 2 of 2 Warranty / Terms & Conditions Warranty / Terms & Conditions Continued ... WARNING: Logenex Innovations Inc recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering, telephone provider breakdowns, interference or poor signal or electrical disruption, it is possible for this product to fail to perform as expected. Out of Warranty Repairs Logenex Innovations Inc. will at its option repair or replace out-of-warranty products which are returned to its factory according to the following conditions. Customers are required to contact their local installation dealer first for proper inspection and diagnostics before returning goods to Logenex Innovations Inc. and must also obtain an authorization Return Number (RMA). Logenex Innovations Inc. will not accept any shipment whatsoever without prior authorization and Return Number (RMA). Products which Logenex Innovations Inc. determines to be repairable will be repaired and returned. A set fee which Logenex Innovations Inc. has predetermined and which may be revised from time to time, will be charged for each unit repaired. Products which Logenex Innovations Inc. determines not to be repairable will be replaced by the nearest equivalent product available at that time. The current market price of the replacement product will be charged for each replacement unit. Customer would also have the option to contact their local dealer for product pricing and installation rates (if required). Notification To Telephone Company Upon request, customer shall notify telephone company of particular line to which the connection will be made, and provide the FCC registration number and the ringer equivalence of the protective circuit. Telephone Connection Requirements Except for telephone company provided ringers, all connections to the telephone network shall be made through standard plugs and telephone company provided jacks, or equivalent, in such a manner as to allow for easy, immediate disconnection of terminal equipment. Incident of Harm Should terminal equipment/protective circuitry cause harm to telephone network, telephone company shall, where practicable, notify customer that temporary disconnection of service may be required; however, where prior notice is not practicable, the telephone company may temporarily discontinue service if action is deemed reasonable in circumstances. Changes in Telephone Company Equipment, Service and/or Facilities The telephone company may make changes in its communication facilities, equipment operations or procedures, where such actions are reasonable, required and proper in its business. Should any such changes render customer's terminal equipment incompatible with the telephone company facilities or any products installed, Logenex Innovations Inc. will not held responsible for any failures or problems which may occur as a result of such changes, failures and/or interruptions of the service. Attachment Limitation Notice Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all of the devices does not exceed 100. (Confirm Load Number (LN) with your local Phone Service Provider) Industry Canada certification is only applicable to installation of devices which include transformers approved by the Canadian Standards Association (CSA). The sole obligation of Logenex Innovations Inc. under this warranty is, at the sole option of Logenex Innovations Inc., the repair or replacement, with new or refurbished parts, of the defective or missing parts that are causing the malfunction and which are determined to be defective be Logenex Innovations Inc., and the return shipment of such parts to the DEALER / USER / DISTRIBUTOR. DEALER / USER / DISTRIBUTOR shall be responsible to pay for shipment of the defective part to Logenex Innovations Inc. and for all expenses connected with their removal and reinstallation. In lieu of repair or replacement, Logenex Innovations Inc. may, at its sole option and in full satisfaction of its warranty obligations hereunder, refund the price charged by Logenex Innovations Inc. to its DEALER / USER / DISTRIBUTOR for such parts as are determined by Logenex to be defective and which are returned to Logenex Innovations Inc. through an authorized dealer within the warranty period and no later than 15 days after such malfunction, whichever occurs first. Page 21 Manufacturing Plant: 6A-7500 Martin Grove Rd. Woodbridge, ON. Canada L4L 8S9 Phone: 905-790-8823 Toll Free: 1-888-790-5900 E-mail: [email protected] www.logenex.com May 2008