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Pilot RCU 2.0 Quick Start V10.11 Contents Contents 1 2 Introduction ............................................................................................................................ 1 1.1 About the Product ...................................................................................................... 1 1.2 About the Document ................................................................................................. 1 Product Overview .................................................................................................................. 2 2.1 Hardware Specification ............................................................................................. 2 2.2 Indicator Description ................................................................................................. 3 2.3 Tools for Device Initiation ......................................................................................... 4 2.4 Initiation Procedure ................................................................................................... 4 2.5 Standard Accessories ................................................................................................. 5 2.5.1 Power Adapter.................................................................................................... 5 2.5.2 GPS Antenna ....................................................................................................... 6 2.5.3 Antenna for Modem........................................................................................... 7 2.5.4 Antennas for Test Modules ............................................................................... 7 2.5.5 Ethernet Cable..................................................................................................... 9 3 Preparation ............................................................................................................................ 10 3.1.1 Power On ........................................................................................................... 10 3.1.2 Power Off .......................................................................................................... 10 3.1.3 Hardware Verification ..................................................................................... 10 3.1.4 Precautions ........................................................................................................ 10 4 Basic Operations ................................................................................................................... 12 4.1 Initiation on Pilot Fleet Unify ................................................................................. 12 4.1.1 Add Test Plans .................................................................................................. 12 4.1.2 Add Test Tasks ................................................................................................. 13 4.2 4.1.2.1 Add MOC Test Tasks .......................................................................... 13 4.1.2.2 Add MTC Test Tasks ........................................................................... 16 Initiation on Pilot RCU 2.0 ...................................................................................... 18 4.2.1 Connect Pilot RCU 2.0 to a PC........................................................................ 18 Contents 4.2.2 Connect RCU Client to Pilot RCU 2.0............................................................ 19 4.2.3 Configure Server and Modem Information .................................................. 21 4.2.4 Restart Pilot RCU 2.0 ....................................................................................... 23 5 6 4.3 Check Connection with Pilot Fleet Unify Server ................................................. 24 4.4 Monitor Service Tests .............................................................................................. 24 Installation and Uninstallation ........................................................................................... 25 5.1 Install Pilot RCU 2.0 in the Trunk .......................................................................... 25 5.2 Install Pilot RCU 2.0 at the Rear of Backseats....................................................... 25 5.3 Connect Pilot RCU 2.0 to the Vehicle Power System .......................................... 27 5.4 Uninstallation ........................................................................................................... 28 Technical Support and Contact Information .................................................................... 29 6.1 Technical Support .................................................................................................... 29 6.2 Link to Dingli ............................................................................................................ 29 Introduction 1 Introduction 1.1 About the Product Pilot RCU 2.0 is an automatic data collection and measurement probe that is mainly used for daily network quality monitoring, voice and data services verification, and benchmarking. It consists of variety of test modules supporting multiple network standards. Pilot RCU 2.0 supports autonomous voice and data service tests for 2/3/4G network technologies. Test devices can be remotely controlled from Pilot Fleet Unify, and collected test data can be automatically uploaded to Pilot Fleet Unify for storage and analysis. This significantly improves the operation efficiency and cost. 1.2 About the Document This document focuses on the prerequisites, before users start operating the Pilot RCU 2.0 such as installation/uninstallation, and basic operation on Pilot RCU 2.0 and Pilot Fleet Unify for service tests. © Dingli 15-07-2016 DL 41011QS 1 Product Overview 2 Product Overview 2.1 Hardware Specification Pilot RCU 2.0 is designed with aluminum alloy shell, without any cooling fans. It has been tested to operate in extreme environments with high or low operating temperatures and high humidity. Figure 2-1 Image of Pilot RCU 2.0 The following table describes the physical specification of a Pilot RCU 2.0. Table 1 Physical specification of Pilot RCU 2.0 Item Description Color Blue and gray Storage card 4-64 GB Configuration Modem + test modules + GPS + Bluetooth Wi-Fi (optional) IEEE 802.11 b/g/n GPS Built-in GPS with Bluetooth GPS supported Antenna External antenna for test modules, GPS, and Modem Audio alarm Supported Operating system Linux Dimension (mm) 340 x 238 x 59 mm Weight About 4.2 kg Built-in Lithium Battery 4800 mAh Power Consumption Average: 18 W, Maximum: 30 W Current Average: 2 A, Maximum: 3 A Working hour with built-in battery 120 minutes or more © Dingli 15-07-2016 DL 41011QS 2 Product Overview Voltage 9 V-30 V DC    Environment 2.2 Operating temperature: -25℃ to +65℃ Storage temperature: -45℃ to +85℃ Humidity: < 95% RH, no condensation Indicator Description This section provides the description about various indicators. Figure 2-2 Indicators on the front of a Pilot RCU 2.0 Table 2 Indicator description Indicator Modem (CH1) Color Green, red CH3 Green, red CH4 Green, red CH5 Green, red CH6 Green, red CH7 Green, red SYS Green, red Green © Dingli 15-07-2016 Normal Work Status  Blinking in green: The module is connected to the server and operates normally.  Green: The module has successfully dialed up but has failed to connect to the server.  Red: The module has failed to dial up.  Green: The service test is normal, the current time is out of the test plan range, or the module is in the idle status. Green Red: The module cannot identify the SIM card, the module is restarting, or the module is initiating. Green  Not light: No test plan is configured for the module, or the module is disabled. Green  Blinking in green: The system is running normally.  Red: The system is running abnormally or the system is performing its POST (Power- Green, red CH2 CH8 Description  DL 41011QS Blinks in green Green Green Green Green Blinks in green 3 Product Overview Indicator Color Description Normal Work Status On Self -Test). GPS  No light: The system has failed to start.  Red: The GPS module runs abnormally or the GPS module restarts.  Green: The GPS module succeeds in initiation but fails to locate the device or the received GPS signal cannot be used to locate the device. Green, red  Blinks in green Blinking in green: The GPS module has succeeded in locating the device (number of satellites >= 4) Blinks in green occasionally and irregularly HDD Green Blinks in green occasionally and irregularly: The device reads and writes the CF card status. Main Green Green: The system starts and the system is provided with a power supply. Green EXT Green Green: The external power supply is provided. Green: External power supply is provided. Low Red Red: The built-in battery is low. Red: Low builtin battery CHG Green Green: The built-in battery is charging. Green 2.3 Tools for Device Initiation Users to need to use RCU Client to initiate Pilot RCU 2.0. It is recommended to use the latest version RCU Client v1.0.0.20. 2.4 Initiation Procedure Upon completing installation of Pilot Fleet Unify server, users should follow the instructions shown in the flowchart below, when using the system for the first time: © Dingli 15-07-2016 DL 41011QS 4 Product Overview Add/Configure Device Initialization on Pilot Fleet Unify Configure Modem Configure test plan Configure test tasks Insert SIM cards Connect antennas Power on and connect Pilot RCU 2.0 external power supply Initialization Configure modem, dialup, and server information via RCU Client Restart Pilot RCU 2.0 Note: For detailed operation, see section 5. 2.5 Standard Accessories This section describes the standard accessories of a Pilot RCU 2.0. 2.5.1 Power Adapter The power adapter consists of AC adapter, AC power cord, and RCU cigarette lighter cord. 1. AC adapter: AC 100-240V to DC15V Figure 2-3 AC adapter © Dingli 15-07-2016 DL 41011QS 5 Product Overview 2. AC power cord: connect one end to the AC adapter and the other to the AC outlet. 3. RCU cigarette lighter cord (12V):  Indoor usage: connect one end to the cigarette lighter interface of the AC adapter and connect the other end to the power interface of Pilot RCU 2.0  Usage with vehicle: connect one end to the cigarette lighter interface of the vehicle, and connect the other end to the power interface of Pilot RCU 2.0 Figure 2-4 cigarette lighter cord 2.5.2 GPS Antenna Users need to connect the GPS antenna to the GPS antenna interface on Pilot RCU 2.0. Incorrect connection may cause damage to the GPS antenna. © Dingli 15-07-2016 DL 41011QS 6 Product Overview Figure 2-5 GPS antenna 2.5.3 Antenna for Modem Users need to connect the magnetic mount antenna to the Modem antenna interface on Pilot RCU 2.0. It is not recommended to connect a short rod antenna to the Modem antenna interface. During outdoor tests, it is recommended to place the magnetic mount antenna on the top of the vehicle or put if far from test module antennas, to reduce the interference between the magnetic mount antenna and test modules antennas. 2.5.4 Antennas for Test Modules Attention: Do not use antennas dedicated for 2/3G test modules for 4G test modules. Please use standard LTE antennas for 4G test modules. 1. Standard antennas for 2/3G test modules: © Dingli 15-07-2016 DL 41011QS 7 Product Overview Figure 2-6 Magnetic mount antenna Figure 2-7 Rod antennas 2. Standard antennas for 4G test modules Figure 2-8 Magnetic mount antenna © Dingli 15-07-2016 DL 41011QS 8 Product Overview Figure 2-9 Rod antenna Note: Users may use magnetic mount antennas or rod antennas for test modules based on the actual situation. 2.5.5 Ethernet Cable The Ethernet cable is used to connect Pilot RCU 2.0 to a PC. Figure 2-10 Ethernet cable © Dingli 15-07-2016 DL 41011QS 9 Preparation 3 Preparation Users need to correctly connect antennas for Modem, GPS, and test module antennas respectively before starting Pilot RCU 2.0. 3.1.1 Power On Users may choose either of the methods to start Pilot RCU 2.0: 1. Connect the Pilot RCU 2.0 device to external power supply, and then the device automatically starts. 2. Press and hold the power key for one second, and the device starts. This method is applicable to both situations where external power supply is connected or not connected. Note: If the device cannot start when pressing the power key, users may connect the device to external power supply, as the failure may be caused by low in power supply from the built-in battery. 3.1.2 Power Off Recommended power off: Press the power key for about one to three seconds, and the device internal program will control the device to power off. Force power off: Press and hold the power key until the device is power off (all indicators are not lit). If force power off is conducted, the ongoing RCU file generation may be abnormally terminated, or even logical errors on storage partition may occur. 3.1.3 Hardware Verification After all preparation, users may power on the device and verify if the device may start and run normally. It takes about 30 to 60 seconds for the device to start and run the system. If the device runs normally, the Power (Main) indicator is green and the SYS indicator blinks in green. 3.1.4 Precautions 1. The power adapter works properly only within the voltage range 100-240 v AC. Any operations outside this range may cause damage to the adapter or Pilot RCU 2.0. 2. The cigarette Lighter Cord (12V) can be used only for indoor and vehicle environment, with 10 Amps built-in fuse. 3. If DC current is used for the power of Pilot RCU 2.0, the voltage must be within 9-30 v DC. © Dingli 15-07-2016 DL 41011QS 10 Preparation 4. For power saving and security purposes, it is recommended to disconnect the power adapter from the outlet when it is not in use for a period of time. 5. The antennas for GPS, Modem, and test modules should be correctly connected to ensure proper operation. 6. If dual antennas (CH and Aux) are provided for test modules, users need to connect both antennas before test. 7. It is recommended to connect the device to the cigarette lighter interface after the vehicle starts as the instantaneous current or voltage may change a lot at that time. 8. It is not recommended to use the cigarette lighter to power on the Pilot RCU 2.0 for a long time when the vehicle stops the engine (but the vehicle audio system can be enabled), as the vehicle may run out of the battery and cannot start again. 9. Shut down the device before inserting or ejecting SIM cards. © Dingli 15-07-2016 DL 41011QS 11 Basic Operations 4 Basic Operations This section describes the basic operations on connecting the device to Pilot Fleet Unify and conducting a service test. 4.1 Initiation on Pilot Fleet Unify First, users need to add the Pilot RCU 2.0 on the Pilot Fleet Unify system. For detailed operation, see Pilot RCU 2.0 Operation Guide V10.10. 4.1.1 Add Test Plans Follow the instructions below: 1. On Pilot Fleet Unify, click the icon shown as in the red rectangle below: Figure 4-1 Add test plan 2. Click the Add button to enter the basic information settings page: Figure 4-2 Add button © Dingli 15-07-2016 DL 41011QS 12 Basic Operations Figure 4-3 Basic information settings page 3. Set Plan Name, RAS Number, and APN. • Plan Name: Enter a test plan as required. • RAS Number: Enter the remote access number for the Modem. • APN: Enter an access point name. It is usually a public APN. Users may remain the default settings for other options. 4. Click Save after settings. 5. Click the to disable the test module if no SIM card is inserted into the module. 4.1.2 Add Test Tasks Users may add test tasks for test modules after adding a test plan. This section takes adding MOC/MTC test tasks as an example. 4.1.2.1 Add MOC Test Tasks Follow the instructions below: 1. Click the test module (e.g. LTE 4) that needs to be configured with MOC test tasks, and click the to add a test time range. The default time range is 00:00 to 23:59. © Dingli 15-07-2016 DL 41011QS 13 Basic Operations Figure 4-4 Add a test time range 2. Click Save after settings. Figure 4-5 Save information 3. Click the added time range, and then click the drop-down arrow beside Add Test to select Call Test. © Dingli 15-07-2016 DL 41011QS 14 Basic Operations Figure 4-6 Add Call Test (MOC) 4. Set Call Type, Called Number, and MTC Port, and click Save after settings. If the MOC/MTC test is between test modules of the same Pilot RCU 2.0, it is recommended to set Call Type to MOC_SameRCU. Figure 4-7 Set basic information © Dingli 15-07-2016 DL 41011QS 15 Basic Operations 4.1.2.2 Add MTC Test Tasks Follow the instructions below: 1. Click the test module (e.g. LTE 5) that needs to be configured with MTC test tasks, and click the to add a test time range. The default time range is 00:00 to 23:59. Figure 4-8 Add a time range 2. Click Save after settings. Figure 4-9 Save information © Dingli 15-07-2016 DL 41011QS 16 Basic Operations 3. Click the added time range, and then click the drop-down arrow beside Add Test to select Call Test. Figure 4-10 Add Call Test (MTC) 4. Set Call Type to MTC_Normal, remain the default settings for other options, and click Save. Figure 4-11 Set basic information © Dingli 15-07-2016 DL 41011QS 17 Basic Operations 4.2 Initiation on Pilot RCU 2.0 The initiation on Pilot RCU 2.0 includes: • Insert SIM cards • Connect antennas • Connect power adapter • Configure Modem and server information 4.2.1 Connect Pilot RCU 2.0 to a PC 1. Use a LAN cable to connect the Pilot RCU 2.0 to the PC. 2. Modify the IP of the local PC to make sure the IP addresses of the PC and RCU are within the same LAN. Example: If the IP address of the Pilot RCU 2.0 is 219.198.245.12, then modify the IP of the PC to 219.198.245.*, where the "*" indicates any number from 1 to 254 except for 12, for example, 219.198.245.200. 3. Maintain the default subnet mask 255.255.255.0, and leave other options blank. See the figure below: Figure 4-12 Modify IP © Dingli 15-07-2016 DL 41011QS 18 Basic Operations 4. Start Pilot RCU 2.0. 5. Verify the connection between the PC and Pilot RCU 2.0. Users may ping the Pilot RCU 2.0 IP address on the cmd window of the PC. If the message "Request timed out" is displayed, the connection is not successful. Figure 4-13 Ping IP address of Pilot RCU 2.0 4.2.2 Connect RCU Client to Pilot RCU 2.0 Attention: The functions of RCU Client can be used only when Pilot RCU 2.0 is successfully connected to RCU Client. 1. Start RCU Client, and select English as the language. © Dingli 15-07-2016 DL 41011QS 19 Basic Operations Figure 4-14 Select a language 2. Click Connect. • If the message " The device is not connected." is displayed at the bottom left corner, the device connection failed. • If the message "Device connection succeeded." is displayed at the bottom left corner, the device is successfully connected. © Dingli 15-07-2016 DL 41011QS 20 Basic Operations Figure 4-15 Connect device 4.2.3 Configure Server and Modem Information Click the Get button shown as in the figure below to obtain the current server and Modem information configured for the Pilot RCU 2.0. Figure 4-16 Obtain server and Modem information © Dingli 15-07-2016 DL 41011QS 21 Basic Operations The figure below shows the obtained current server and Modem information for the device: Figure 4-17 Server and Modem information Users may directly change the server IP, port, dial-up information, and click Set to save the information. Example: Modify the IP to 112.91.151.35, port to 9000, dial-up number to *99#, APN to cmnet, click Set, and then click Get again to show the modified information. See the figure below: © Dingli 15-07-2016 DL 41011QS 22 Basic Operations Figure 4-18 Modified information 4.2.4 Restart Pilot RCU 2.0 After the initiation on Pilot RCU 2.0, users may click the Tool tab, and click Restart Device to restart the device. Figure 4-19 Restart device © Dingli 15-07-2016 DL 41011QS 23 Basic Operations 4.3 Check Connection with Pilot Fleet Unify Server On Pilot Fleet Unify, users may click Device Management to view the status of the device. If the information displayed under Status is Online, the device is connected to the Pilot Fleet Unify server; if the information is Offline, the device is not connected currently. Note: After the device connects the server and obtains new test plans, the device will automatically restart for the new test plans to take effect. Therefore, the device will be temporarily offline, and users may view a latest offline time under Offline Time. 4.4 Monitor Service Tests On Pilot Fleet Unify, users may click Device Monitor and click the Event Information to monitor the test events and check if the service test is normal. There may be a delay (about one minute). See the figure below: Figure 4-20 View test information © Dingli 15-07-2016 DL 41011QS 24 Installation and Uninstallation 5 Installation and Uninstallation It is recommended that users install the hardware after device commissioning to avoid unnecessary uninstallation in case that the device cannot run normally. When the device is installed in a car, it is recommended to install the device either in the trunk or at the rear of the backseats. Before installation, users need to correctly connect antennas to each module and place the magnetic mount antenna vertically to ensure good signal. 5.1 Install Pilot RCU 2.0 in the Trunk As shown in the figure below, users may install the Pilot RCU 2.0 in the trunk of a car: Figure 5-1 Install Pilot RCU 2.0 in the trunk In this case, users need to place the magnetic mount antennas on top of the trunk to ensure good signal. Therefore, it is recommended to use magnetic mount antennas instead of rod antennas for test modules. 5.2 Install Pilot RCU 2.0 at the Rear of Backseats As shown in the figure below, users may install the Pilot RCU 2.0 at the rear of backseats: © Dingli 15-07-2016 DL 41011QS 25 Installation and Uninstallation Figure 5-2 Install Pilot RCU 2.0 at the rear of backseats In this case, users do not need to place the antennas for test modules out of the car, but it is recommended to place the GPS antenna on the car roof for good signal. Figure 5-3 GPS antenna on the car roof © Dingli 15-07-2016 DL 41011QS 26 Installation and Uninstallation Users may also use magnetic material to attract the antennas (test modules' antenna and GPS antenna) beneath the car windshield. Figure 5-4 GPS antenna beneath the car windshield Users may label each antenna with corresponding channel information to distinguish the antennas for different channels. 5.3 Connect Pilot RCU 2.0 to the Vehicle Power System It is recommended to connect the device to the cigarette lighter interface after the vehicle starts as the instantaneous current or voltage may change a lot at that time. The cigarette lighter provides power only when the vehicle starts the engine. Figure 5-5 Cigarette lighter interface © Dingli 15-07-2016 DL 41011QS 27 Installation and Uninstallation 5.4 Uninstallation Users need to disconnect the external power supply before device uninstallation. Uninstall antennas carefully to avoid any damages to the antennas. © Dingli 15-07-2016 DL 41011QS 28 Technical Support and Contact Information 6 Technical Support and Contact Information 6.1 Technical Support If the user should encounter any problems while using Dingli's products that cannot be resolved by referring to the user manual, users may contact the company's technical support team using the contact information listed in the table below: Region Global 6.2 Email [email protected] Link to Dingli For more product information, services, and technical support, visit www.dingli.com. © Dingli 15-07-2016 DL 41011QS 29 DINGLI CORP., LTD Address: No. 8, 5th Technology Road, Gangwan Avenue, Zhuhai, 519085, P.R. China Tel: 0756-3626100 Fax: 0756-3391900 Email: [email protected] [email protected]