Transcript
Aastra Intecom SPN Telephone Training
Presented to: Company Name Date Time
© 2006 Aastra Technologies, LTD.
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53i » » » » » » » » » »
3-line LCD screen 6 top keys: programmable hard keys (up to 6 programmable functions) 3 call appearance lines with LEDs Supports up to 7 call lines Full-duplex speakerphone for handsfree calls Headset support (modular connector) Built-in two-port, 10/100 Ethernet switch - lets you share a connection with your computer Inline power support (based on 802.3af standard) which eliminates power adapters AC power adapter (included) No backlit display
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55i » »
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8-line LCD screen with white backlight 12 programmable keys – 6 keys on the top – Programmable hard keys (Up to 6 programmable functions) – 6 keys on the bottom – Programmable softkeys (Up to 20 programmable functions) 4 line/call appearance keys with corresponding status lamps Supports up to 9 lines Full-duplex speakerphone for hands free calls Headset support (modular connector) Inline power support Built-in two-port, 10/100 Ethernet switch which lets you share a connection with your computer
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57i »
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11 line graphical LCD screen (144 x 128 pixels) with white backlight 12 multi-functional softkeys – 6 Top Keys: Static programmable softkeys – (up to 10 programmable functions) – 6 Bottom Keys: State-based programmable softkeys - (up to 20 programmable functions)
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4 line/call appearance keys with corresponding status lamps Supports up to 9 lines Full-duplex speaker for hands free calls Headset support (modular connector) Inline power support Built-in-two-port, 10/100 Ethernet switch – Allows you to share a connection with your computer AC power adapter (included)
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Check IP Address
» Internet Protocol (IP) is a data-oriented protocol used for communicating data across a packet-switched network. To check for the phones IP address, do the following: – – – –
Press the Options key. Press 2 for Phone Status. Press 1 for IP&MAC Addresses. Select Done when finished.
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Preferences
» Preferences – Press the Options key and the Options List appears. – Press 1 to select Preferences.
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Preferences – Ring Tones » Tones – – – –
Press 1 on the Preferences list to select Tones. Press 1 to select Ring Tones. Select the ring tone of your preference. (Each tone plays as you select it.) Press the Done softkey to save.
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Preferences - Tones » Tones – Press 1 on the Preferences list to select the Tones menu. – Select the appropriate tone set by country. – Press the Done softkey to save.
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Preferences - Display » Display – – – –
Press 2 on the Preferences list to select the Display menu. Press 1 to select the contrast level. Use the arrow keys to adjust the contrast. Press the Done softkey to save.
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Preferences - Backlight » Display – – – –
Press 2 on the Preferences list to select the Display menu. Press 2 to select the backlight settings. Select the appropriate backlight option. Press the Done softkey to save.
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Preferences – Auto Backlight » Auto Backlight – – – – –
If Auto is selected the backlight Time On can be set. Press the Advanced soft key to set the auto backlight Time On. Use the Backspace soft key to delete digits. Enter the appropriate number of seconds using the keypad. Press the Done softkey to save.
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Preferences – Live Dialpad »
This option controls the Live Dialpad feature. – Live Dialpad feature ON (Default) - The phone automatically selects a line/call appearance and turns the speaker on as soon as a dial pad key is pressed. If the number is not completed, the phone will time out, go to the busy state, and play busy tone until you disconnect by using the Goodbye key or hang up. – Live Dialpad feature OFF – The digits are entered first, displayed on the screen, and can be edited using the Backspace softkey. When the handset is lifted or the speaker key pressed, the number automatically dials.
» Live Dialpad – Press 4 on the Preferences list to select the Live Dialpad options. – Press the Change softkey to toggle between On and Off. – Press the Done softkey to save.
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Preferences – Audio Mode » Audio – – – –
Press 5 on the Preferences list to select the Audio Mode. Press 1 to select Audio Mode. Select one of the four audio modes. Press the Done softkey to save.
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Preferences – Headset Microphone Volume » Audio – – – –
Press 5 on the Preferences list to select the Audio Mode. Press 2 to select Headset Mic Volume. Select Low, Medium or High. Press the Done softkey to save.
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Preferences – Time Zone » Time and Date – – – –
Press 6 on the Preferences list to select the Time and Date. Press 1 to select Time Zone. Select the appropriate time zone for your location. Press the Done softkey to save.
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Preferences – Daylight Savings » Time and Date – – – –
Press 6 on the Preferences list to select the Time and Date. Press 2 to select Daylight Savings. Select the appropriate daylight savings option for your location. Press the Done softkey to save.
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Preferences – Time Format » Time and Date – – – –
Press 6 on the Preferences list to select the Time and Date. Press 3 to select Time Format. Press the Change softkey to toggle between 12 and 24 hour formats. Press the Done softkey to save.
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Preferences – Date Format » Time and Date – – – –
Press 6 on the Preferences list to select the Time and Date. Press 4 to select Date Format. Select the appropriate date format option for your location. Press the Done softkey to save.
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Hold » Hold – From a conversation press the hold key. The line/call appearance lamp flashes slowly.
– To retrieve a call from hold press either the line key or the Pickup soft key. – If your system is configured for automatic hold selecting a new line will automatically put the first call on hold.
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Redial » Redial – Lift the handset and press the redial button once. The last number that you dialed will be shown in the display. To dial the number press the redial button a second time.
– To use the redial list, press the redial button while the phone is on hook. Use the up and down arrows to scroll through the redial list. Once the appropriate number is displayed, press the redial button again and the selected number will be dialed.
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Transfer
» Transfer a call to another destination
– During the call press the transfer soft key. For a blind transfer simply press the transfer key again and hang up. To announce the transfer wait for the other party to answer, announce the call and press the transfer key again and hang up.
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Conference (3-Way) » Conference – Three party conference.
– During the call press the conference soft key. Call the destination number and announce the conference. Press conference soft key and all three parties will be connected in a conference.
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Call Park » Call Park – To Park a Call
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Call Park Continued » Call Park – Retrieve a Parked Call
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Call Pickup
» Call Pickup – The Call Pickup feature allows you to answer a call ringing at another extension. Your phone provides the following types of Call Pickup. Group - Your directory number is assigned to a Call Pickup group. You can answer the ringing extension of another member of the group using the Call Pkup softkey. Directed - You can answer a call directed to a phone outside of your group using the Call Pkup softkey and dialing the extension number of the ringing phone. Both – You can perform both of the above options.
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Call Pickup (Group)
» Call Pickup (Group)
– When another phone in your pickup group is ringing, lift the handset and press the Call Pkup feature button. You will be immediately connected to the call. To display the Call Pickup button you may have to press the “More” softkey.
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Call Pickup (Directed)
» Call Pickup (Directed)
– When a phone outside your pickup group is ringing, lift the handset and press the Call Pkup feature button and dial the extension of the ringing phone. You will be immediately connected to the call. To display the Call Pickup button you may have to press the “More” softkey.
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Call Waiting
» Call Waiting – When you are on an active call, and a second call rings in to your phone, you hear one beep, and the screen displays the name and number (if available) of the second caller. You have the option to answer the second call or let the second call be forwarded to the pre-defined busy destination, usually your voice mailbox.
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Voice Mail
» Voice Mail
– Press the Voice Mail softkey. The voicemail access number is automatically dialed. Follow the voicemail prompts.
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Callers List » Callers List – The Callers List is a stored log of incoming calls containing up to 200 entries. It stores the name, phone number, call time and date, and missed/answered call status for all calls that ring in to this phone. – You can view, scroll through, and delete entries in the Callers List and dial directly from a displayed entry. – When the Callers List is full, the oldest call records are deleted to accommodate the information of new callers.
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Callers List Continued
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Callers List Continued
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Callers List – Delete Entries
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Missed Calls Indicator » Missed Calls Indicator – The phone displays the “ Missed Calls” in the idle state screen display. – This display alternates between the number of missed calls and the date/time display. – As the number of missed calls increments: The phone numbers associated with the calls are stored in the Callers List. These missed calls are displayed as “ new callers”.
– When you review the calls in the Callers List: The number of missed calls is cleared from the idle screen display. The number of new callers is cleared from the Callers List display.
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Speed Dial List » The Speed Dial list allows you to maintain a name-indexed list of personal directory numbers. Ninety-nine (99) Speed Dial entries are available. » The Speed Dial List allows you to store one name and 4 numbers for that name: – – – –
Work Number Mobile Number Home Number Other Number
» The Speed Dial feature is accessed using the Speed Dial softkey. The new Speed Dial Edit choice in the Options > Preferences menu is NOT related to the Speed Dial List. The Speed Dial Edit feature is not currently available, but will be available in a future release.
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Access the Speed Dial List
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Add an Entry to the Speed Dial List » If you store a number without storing a name, the entry remains, but displays as a blank space on the screen. The name can be added later. – From the main screen, Press the Speed Dial softkey. – Press the Options softkey. – Press 2 to select Add from the menu. – Enter the name using the keypad. The ABC softkey will toggle between uppercase, lowercase, and numeric characters. Use Backspace to erase previous character. Use left and right arrow keys to go over characters. Use Space softkey to add a space to the right. Use the “1” digit key in ABC/abc mode for special characters. Press Done. (entry is automatically saved) © 2006 Aastra Technologies, LTD.
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Add an Entry to the Speed Dial List Continued Use the up and down arrow to scroll to the number entry to edit. Press the Edit softkey. Enter the number using the keypad. Include any extrenal access numbers, such as 8 or 9.
At least one number must be defined for an entry to use the Dial softkey. If you save the entry from another directory, the access numbers are automatically added. You can use the same procedure to Edit an entry. Instead of choosing options 2, you would choose option 3.
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Dial from a Speed Dial List
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Delete and Entry in the Speed Dial List
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Move an Entry Up and Down in the Speed Dial List
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Search the Speed Dial List
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Empty Key
» The softkey is configured to force a blank slot on the IP phone softkey display. – Example idle display:
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