Transcript
ACCOUNT MANAGER Responsibilities:
•Generates revenue through sales of products and services that include the following: -Volume products (Computers, parts, and peripherals -Security Solutions (Endpoint Security, Gateway Security Solutions) -Network Solutions (Switches, Routers, Network Management Solutions) -Servers and Back Up Storage
-Document Imaging Solution
-Other products and solutions that might be taken up by the company in the future
•Maintains and strengthens relationship of existing accounts. Delivers revenue targets on a monthly basis.
•Identifies and secures new accounts by targeting new markets, profiling and presentations.
•Employs and implements the opportunity acquisition process in vying for opportunities.
•Maintains a healthy relationship with clients by identifying, helping and fulfilling their needs and requirement.
•Attends sales meetings and reports progress of activities as required by the Supervisor.
•Develops forecast and projections every month to establish/support sales and activity targets.
•Represents the organization in trade exhibitions, events and demonstrations as required.
•May be required to attend vendor sponsored trainings to ensure that product knowledge and skills are always updated.
Qualifications
•Preferably a graduate of BS in Information Technology, Computer Engineering, Marketing, Mass Communication and other business or IT related courses.
•1-2 Years’ Experience in IT Sales / Fresh graduates with good scholastic records may be considered.
•Knowledge in Networking, Storage/Back-up and Data Center Solutions is an advantage.
•Strong client management skills and ability to keep commitments.
•Strong motivation and has a positive approach in analyzing new business opportunities.
•Has confidence in presenting the company profile and its products and services to clients and colleagues.
•Strong communication skills in all disciplines, including written, oral, and email.
•Capable of hands on problem-solving, with ability to generate ideas and solutions.
•Ability to lead the project, use own initiative and pay close attention to detail.
•Ability to cope with competing demands and to prioritize tasks.
•Must have passion to be in Sales.
•Excellent time management skills.
•Has positive attitude in dealing with people.
•Capable of working independently and as part of a team. •Ability to compose professionally constructed documents using MS Office (Word, Excel and PowerPoint).
PRODUCT MANAGER Responsibilities: • Develops products/solutions as assigned. • Prospects new customers and builds business relationship to generate profit for the company. • Establishes and maintains strong client relationships through regular close contact that includes regular face to face meetings, telephone and email communication. • Presents solutions, products and company services to prospective customers. • Actively promotes events, promos and product bundling to increase customer interest and product sales. • Does account profiling and proper qualifying to assess potential solution opportunities. • Establishes relationship with suppliers’ contacts, product managers and other principals’ contacts to ensure good support for projects that are being worked on.
Qualifications: • Graduate of any IT or business related course. • 2 Years’ experience in Sales and/or Pre-Sales Support and product management experience; Fresh graduates with good scholastic records may also be considered. • Excellent "Business Sense" for evaluating sales opportunities. • Pleasing personality, confident, resourceful, excellent communication & interpersonal skills • Goal oriented, aggressive, and willing to undergo presentation and product training. • Should be customer-oriented with excellent negotiation skills. • Willing to do fieldwork.
NETWORK SYSTEMS ENGINEER/ SYSTEMS ADMIN Responsibilities:
Will be responsible in installation, configuration and maintenance of network devices and or systems analysis, design and development.
Will provide pre-sales support such as proof of concept (POC), product demo and will be responsible in designing and planning on solutions, product and services to ensure a smooth implementation and deployment.
Provides post- sales support to the client and will make sure that the expected turn-around time will be achieved.
Take ownership in providing accurate and reliable resolutions to problems of the client.
Documents processes and system configuration.
In-charge of Project Management.
Assists other engineers in providing support solution.
Coordinates problems encountered in the system to supervisor and other departments to ensure smooth flow of service.
May be required to attend vendor sponsored trainings to ensure that product knowledge and skills are always updated.
Wil be trained for various products and services
Qualifications
Candidate must possess at least a Bachelor's/College Degree in Computer Engineering, Information Technology or any other IT related courses.
CCNA certification is required.
Must have extensive knowledge in LAN and WAN Infrastructure and design.
Knowledge in Network Security using UTM Firewall, Proxy and VPN is an advantage.
Experience in configuring and implementing network solutions
Knowledge in configuring Switch Protocols HSRP/VRRP/GLBP, MSTP, LACP
Knowledge in Routing, Switching, Firewall and Wireless configuration.
Preferably with knowledge in Active Directory Setup and Exchange Server.
Knowledge on Virtualization is an Advantage.
Expert in using MS Excel, Visio and MS word for reporting.
With excellent oral and verbal communication skills.
Self-motivated individual who is able to work independently, take ownership and organize work flow to concurrently meet multiple milestones and deadlines.
Must be trainable and fast learner.
Must be independent and willing to work on extended hours.
Fresh graduate with good scholastic records will be considered.
SERVICE DESK SPECIALIST Qualifications
Candidate must possess at least a Bachelor's/College Degree in Computer Science, Computer Engineering, Information Technology or any other IT related courses.
At least 1 year of working experience in software and hardware PC support and Customer Service in related field is an advantage but not required.
Must have excellent communication and interpersonal skills.
Flexible and can work with minimal supervision
Has a sense of urgency in addressing clients' concerns and requirements.
Fresh graduates are encouraged to apply.
SERVICE SALES
Responsibilities:
Prospects new customers and strengthens relationship with existing clients.
Presents products, solutions and services that Microbase offers through client calls.
Negotiates with customers to close deals.
Maintains existing MA accounts through proper coordination with clients and MA coordinator.
Accommodates call inquiries regarding maintenance and other support services.
Track down and follows-up existing project developments.
Conducts research on new information technologies relevant to the business.
Accomplish and submits weekly sales and activity reports and monthly sales forecast.
Qualifications
Graduate of any Bachelor's Degree Course.
1-2 years’ experience in sales. Fresh graduate with good scholastic record may be considered.
Strong client management skills and ability to keep commitments.
Strong motivation and a positive approach in doing and analyzing new business opportunities.
Has confidence in presenting about the company and its products and services to clients and colleagues.
Strong communication skills.
Capable of hands on problem-solving with ability to generate ideas and solutions.
Ability to lead the project, use own initiative and pay close attention to details.
Excellent time management skills.
Has positive attitude in dealing with people.
Ability to compose professionally constructed documents using MS Office.
ONSITE SUPPORT ENGINEER Responsibilities
Desktop Support, installation and configuration of desktops, installation and configuration of software applications
Troubleshooting and conducting diagnostic test.
Remote configuration, If required
Ticket handling; monitor filed IT-infrastructure related concerns (through the system, email, telephone, and personal)
Equipment maintenance; ensure that all workstation are performing well.
Acknowledges and clarifies customer inquiries, requests or complaints to ensure that needs are identified, documented and addressed.
Installation and assembling of PC
Installing and configuring new hardware and software.
Prepare Summary Helpdesk Report - daily & weekly
Qualifications
Candidate must possess at least a Bachelor's/College Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
At least 1 year of working experience in software and hardware PC support.
With basic knowledge in LAN/WAN configuration.
Knowledge in Helpdesk and Desktop Management
Must have excellent communication and interpersonal skills.
Flexible and can work with minimal supervision
Has a sense of urgency in addressing clients' concerns and requirements.
Must be willing to work and be assigned in different sites.
TECHNICAL ENGINEERS Job Responsibilities:
Diagnoses and troubleshoots hardware problems, computer repairs, desktops and laptops.
Repairs computers, peripherals and network equipment in order to maintain a functional operating work environment. Inspects computer and network equipment, requiring specialized computer repair and troubleshooting skills, to identify and verify repair needs.
Provides post- sales support to the client and will make sure that the expected turn-around time will be achieved.
Applies best practices in implementing and providing support and recommendation.
May provide onsite technical support to clients.
May be required to attend vendor sponsored trainings to ensure that product knowledge and skills are always updated.
Prepares documentation of service requests and maintains a high level degree of customer service to ensure total customer satisfaction.
Job Requirements:
Preferably graduate of 2-year IT/Computer Vocational course or with Certificate courses in computer networking and hardware.
At least 1 year experience in doing technical support and service is required.
Familiar with operating systems such as Windows and other various software installations.
Experience in board level, laptop, desktop and server trouble shooting is required.
Experience in Printer and Scanner repairs (Dotmatrix, Inkjets and Laserjets).
Working Knowledge in Windows Registry and Printer Drivers.
With Strong Technical and Analytical Skills.
Ability to work well under pressure in a fast-paced environment.
Ability to adapt to change in procedures and priorities.
Good customer service orientation.
Responsible, proactive and able to work with minimum supervision.
Demonstrate problem-solving strategies and practical knowledge.
Patient and able to spend long hours in troubleshooting the problem and willing to do field work.
Must be able to help non-technical people to understand and use complex equipment and software.
ADMIN ASSISTANT Job Qualifications:
Candidate must possess at least Bachelor’s/College Degree, any field.
Should be willing to work with shifting schedules
Should have good written and oral communication skills.
Should have a pleasing personality
Required skill(s): MS Office
Fresh graduates/Entry level applicants are encouraged to apply.
DRIVER Job Qualifications:
With at least 1-2 years’ experience.
Average on communication both verbal and written, with excellent comprehension skills.
Basic computer knowledge, process, and document oriented.
Professional License (restrictions: 1, 2 but 1, 2, 3 is an advantage)
Average technical skills is a plus point.
Must be willing to be under agency.
