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ActivID Appliance and Palo Alto Networks (GlobalProtect) RADIUS Channel Integration Handbook Document Version 1.3 | Released | April 2014 hidglobal.com ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook Table of Contents Table of Contents ....................................................................................................................................................... 2 1.0 Introduction ....................................................................................................................................................... 3 1.1 Scope of Document .................................................................................................................................... 3 1.2 Prerequisites .............................................................................................................................................. 3 2.0 GlobalProtect Configuration .............................................................................................................................. 4 2.1 Configuring User Authentication ................................................................................................................ 5 2.2 Authentication Profile ................................................................................................................................. 6 2.3 Configuring the SSL VPN Global Protect ................................................................................................... 7 2.3.1 Configuring the security zone ............................................................................................................ 7 2.3.2 Configuring the tunnel interface ........................................................................................................ 8 2.3.1 Configuring the SSL Certificate ......................................................................................................... 9 2.3.1 Configuring the portal ...................................................................................................................... 11 2.3.2 Configuring the gateway.................................................................................................................. 14 3.0 ActivID Appliance Configuration: Sequence of Procedures ........................................................................... 14 3.1 Configure RADIUS Channel ..................................................................................................................... 17 3.2 Managing User Repositories: An Overview ............................................................................................. 21 3.2.1 Create User Repository ................................................................................................................... 21 3.3 Configure Administration Groups, User Types, User Repositories, and Authentication Policies ............ 23 3.4 (optionally for OOB Authentication) Create OOB Delivery Gateway ....................................................... 24 3.5 (optionally for OOB Authentication) Assign An Out-of-Band Delivery Gateway ...................................... 25 3.6 (optionally for OOB Authentication) Assign An Out-of-Band Delivery Credential to An Existing Authentication Policy .......................................................................................................................................... 26 3.7 (Optionally for OOB authentication) Assign An SMS Token .................................................................... 26 4.0 Sample Authentication .................................................................................................................................... 29 External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 2 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 1.0 Introduction Palo Alto Networks GlobalProtect provides security for host systems, such as laptops, that are used in the field by allowing easy and secure login from anywhere in the world. With GlobalProtect, users are protected against threats even when they are not on the enterprise network, and application and content usage is controlled on the host system to prevent leakage of data, and other types of security breaches. This document covers the configuration of GlobalProtect with ActivID Appliance for remote access VPN with HID Global solutions. The HID Global ActivID solutions that work with Palo Alto Networks incorporate VPN solutions that are versatile, with strong authentication that is flexible, scalable, and simple to manage. HID Global Identity Assurance offers two solutions: • ActivID AAA Server for Remote Access addresses the security risks associated with a mobile workforce remotely accessing systems and data. • ActivID Appliance offers support for multiple authentication methods that are useful for diverse audiences across a variety of service channels (SAML, Radius, etc.), including user name and password, mobile and PC soft tokens, one-time passwords, and transparent Web soft tokens. 1.1 ® ® Scope of Document This document explains how to set up ActivID Appliance authentication with Palo Alto Networks GlobalProtect via a RADIUS channel. Use this handbook to enable authentication via a hard/soft token or an OTP received by Email/SMS for use with an SSL-protected Palo Alto Networks VPN. 1.2 Prerequisites • ActivID Appliance 7.2 SP1 and later • Palo Alto Networks PAN OS 6.0 and later • GlobalProtect is already installed • For OOB authentication (Optional): There is an existing Short Message Peer-to-Peer Protocol / Simple Mail Transfer Protocol (SMPP/SMTP) gateway to send one-time-password OOB codes to users. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 3 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2.0 GlobalProtect Configuration 1. Launch a supported web browser and enter the URL of the PAN management interface https://ip_mgt_address 2. The browser automatically opens the Palo Alto Networks login page. 3. Enter admin in both the Name and Password fields, and click Login. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 4 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2.1 Configuring User Authentication Identify the authentication method that will be used to authenticate GlobalProtect users. Palo Alto Networks nextgeneration firewalls support local database, LDAP, RADIUS or Kerberos authentication servers for authenticating users. In this case we will use the ActivID AAA (Radius Server) for authenticating users. 1. Navigate to Device > Server Profiles > Radius. 2. Specify the ActivID AAA IP address, port and the shared secret. 3. Click OK. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 5 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2.2 Authentication Profile The authentication profile refers to the authentication method configured in the previous step. The authentication profile is then used to associate the authentication method in the GlobalProtect Portal configuration. To create an authentication profile for the radius users created above 1. Click on the Device tab 2. From the left pane, click Authentication Profile and click Add. 3. Enter a Name for the profile. 4. Choose the authentication method as RADIUS. 5. Select the HID server created previously (e.g., HID_IDP). 6. Click OK. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 6 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2.3 Configuring the SSL VPN Global Protect You must configure the SSL connection and related attributes in order utilize the GlobalProtect functionality: • • Portal - Palo Alto Networks firewall that provides centralized management for the GlobalProtect system. Gateways - Palo Alto Networks firewalls that provide security enforcement for traffic from GlobalProtect agents. The following sections describe the steps for the attributes that must be configured: 2.3.1 Configuring the Security Zone A security zone identifies one or more sources or destination interfaces on the firewall. When you define a security policy rule, you must specify the source and destination security zones of the traffic. In our example, we have created “layer 3” zone named “VPN SSL” in order to identify traffic come from VPN SSL users. 1. To create this zone, click on the tab Network. 2. From the left pane, click Zones. 3. Click Add to add a new zone. 4. Enter a Name for the zone. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 7 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 5. Choose Layer 3 for type. 6. Select Enable User Identification. 7. Click OK. 2.3.2 Configuring the tunnel interface Each SSL connection (like a tunnel) is bound to a tunnel interface. It is necessary to assign the tunnel interface to the same virtual router as the incoming (clear text) traffic. This way, when a packet comes to the firewall, the route lookup function can determine the appropriate tunnel to use. The tunnel interface appears to the system as a normal interface, and the existing routing infrastructure can be applied. In our example, the interface “tunnel.10” will be used for the VPN SSL traffic. 1. To create this tunnel interface, click on the tab Network, then on the left pane, click Interfaces, and then click on the sub-tab Tunnel. 2. Click Add to add a new tunnel. 3. Enter an ID for the tunnel (“10”). 4. Assign the security zone created previously (in our example “VPN SSL”). 5. Click OK. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 8 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2.3.3 Configuring the SSL Certificate This section describes how to create the SSL certificate which is presented when the users establish the VPN SSL connection. 1. To create or import the SSL Certificate, click on the tab Network, then from the left pane click Certificate. 2. If you have requested a certificate to a Certification Authority (e.g., VeriSign), you can import it by clicking Import. OR External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 9 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook Click Generate to create a CSR for a self-signed certificate. 3. Confirm that the new certificate can be seen in the GUI. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 10 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2.3.1 Configuring the portal Portal configuration requires, specifying the certificate required by the gateway, authentication method used by portal, and optional agent certificates. 1. Click on the tab Network, then from the left pane, click Interfaces > GlobalProtect > Portal. 2. In the Network Settings section configure the following : • • • Interface: from the drop down menu, select the public interface used by end users to connect to the VPN SSL. IP address: from the drop down menu, choose the IP of the interface you choose in the precedent step. Server Certificate: from the drop down menu, choose the Certificate created for GlobalProtect. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 11 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 3. In the Authentication section, for Authentication Profile, select the authentication profile defined previously. 4. Using the menu from the left pane, click Client Configuration. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 12 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 5. Click Add to define the VPN SSL policies for your users in order to assign the VPN SSL gateway your users have to use. • In the General tab, give a Name to the profile • Choose the Connect Method, in this example “on-demand” is chose as client certificate authentication is not required 6. In the User/User Group tab select the users. In this example, any users was selected External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 13 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 7. In the Gateways tab, define the external gateway where the users selected in the precedent step are redirected. In our example, we have only one gateway and all users are redirected to this gateway. 8. In this example, configurations under the Agent and Data Collection tab are optional. 9. Click OK. 2.3.2 Configuring the gateway 1. Click on the Network tab 2. From the left pane, click Interfaces > GlobalProtect > Gateway > General Tab . External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 14 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 3. Choose the server certificate and the user authentication profile defined previously. 4. Click the tab Client configuration on the left pane. 5. Under the sub-tab Tunnel Settings, select the Tunnel Interface created previously (“tunnel.10”). External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 15 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 6. Under the sub-tab Network Settings: • Define the primary and secondary DNS, the suffix DNS, the WINS servers. • Define the IP address assigned to the devices connected via the VPN SSL. • Define the destination network routed via the VPN SSL. 7. Under the sub-tab HIP Notification you can optionally define the HIP notification policy. 8. Click OK. 9. Click Commit to complete the configuration . 10. Click OK to confirm External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 16 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 3.0 ActivID Appliance Configuration: Sequence of Procedures This chapter describes the procedures required to configure ActivID Appliance support for an RFE component installed on an appliance. You will perform these steps using the ActivID Management Console. Be sure you have the ActivID Appliance Management Console Admin Guide technical publication on hand. This chapter does not provide all the details. 3.1 Configure RADIUS Channel A RADIUS channel for the RFE deployment defines a group of access controllers and specifies how to handle authentication requests. Using a policy configured for the channel, you will filter the requests according to the IP address or hostname of the access controllers. 1. Launch the ActivID Management Console. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 17 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2. When prompted, enter your User name and Password, and then click Submit. 3. Select the Configuration tab, and then in the pane to the left under Policies, click Channels.. Important: To configure the RADIUS channel policy, you can either create a new channel using the Add or Copy options, or edit an existing channel by clicking the channel name in the list displayed to the right of the page. HID Global Identity Assurance recommends that you use the Remote Access channel—this is the pre-defined RADIUS channel. 4. In the list displayed to the right when you click Channels, click the VPN Remote Access channel. 5. In the VPN Remote Access Details section displayed, accept the default for Description, or change it. Make sure the Name, Type, and Code are correct. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 18 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 6. Click Channel Policy to expand the section and display the configuration options. 7. Enter and confirm the Shared secret. The Shared secret encrypts the information exchanges between the appliance(s) and the access controllers. The secret must be the same for each controller configured in the channel policy. The secret must not exceed 40 characters. By default, the secret for a pre-defined gate is ActivIdentity. 8. Click Add. The Add Authorized IP addresses or host names list is displayed. Use these settings to configure the access controllers that are authorized to use the gate for authentication. Important: You can select either a host name—and then enter name of the machine hosting the access controller—or you can enter an IP address, and then enter an address and range of the access controller. HID Global Identity Assurance recommends that you use an IP address rather than a host name. If the DNS cannot translate the host name, then the RFE will not restart. 9. For an IP address, enter the valid network range (for example, 192.168.0.0/24). External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 19 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 10. Optionally for OOB authentication, define the OOB prompt by clicking on Define Challenge configuration. • • • • • In the Challenge prompt field, specify the prompt to display immediately before the challenge. In the Response prompt field, specify the keyword to display immediately before response. In the Challenge keyword field, specify the keyword to send to the authentication server requesting that it send a challenge back. The appliance uses this keyword (string) to generate a challenge. If you change it, be sure that you update your NAS and/or client. In the Out of Band Response Prompt field, specify the text sent to the NAS (RADIUS client) when using the Activation code. Click OK. 11. Click Save. The access controller is displayed in the Channel page. Now, it is authorized to use the gate for authentication requests. Important: Make sure that each access controller is configured with the shared secret you specified above. If necessary, repeat the steps to authorize access for additional controllers. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 20 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 3.2 Managing User Repositories: An Overview The “User Repositories” function of the ActivID Management Console defines parameters for using LDAP servers as the source of user data for the appliance system. By configuring the appliance to communicate with your LDAP directory server, you enable access to user data for authentication purposes. Reminder: You will perform these steps using the ActivID Management Console. Be sure you have the ActivID_Appliance_ManageConsole_ AdminGuide technical publication on hand. This document only presents summary steps. 3.2.1 Create User Repository 1. Logged into the ActivID Management Console, select the Configuration tab. 2. In the pane to the left, under Environment, click User Repositories. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 21 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 3. In the page displayed to the right, click Add. 4. Name—Enter a meaningful name. 5. Adapter—Select the adapter from the drop-down list that corresponds to your directory type (either Novell® eDirectory or Microsoft® Active Directory). 6. Host—Enter the IP address or hostname of the server where your LDAP directory resides. 7. Port—Enter the Port (the LDAP directory server’s listening port). External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 22 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 8. In the Configure connection login credentials section of the page, enter the user credentials that the appliance will use to access the LDAP database. Then enter and confirm the user’s Password. You MUST indicate the full User DN. 9. Expand the Attributes section. 10. Select the Enabled options for the appliance attributes to be mapped to the LDAP attributes. 11. Click Save. A success message appears. 3.3 Configure Administration Groups, User Types, User Repositories, and Authentication Policies For details, refer to the ActivID Appliance Management Console Admin Guide technical documentation. This section summarizes the remaining procedures to perform before Tokens can be activated. 1. Use the ActivID Management Console to create and update administration groups within user types. Then you can add users to the administration groups. User types define categories of users. A hierarchy of administration groups exists for each user type. For each user type, you can define: a. User repositories relating to the user type, b. Authentication policies accessible to users of this type, and c. User attributes for users of this type. There are default user types. Installing the ActivID Appliance Server automatically sets up a number of user types. For each user type, there are pre-defined system users. Collectively, these sample users have all the required privileges to administer the system. You can use the base data set as provided, or modify it to meet your specific requirements. 2. Map the user repository to a user type. 3. Assign an authentication policy to a user type. 4. Map the user repository to an administration group. Administration groups provide a way to organize (partition) users for administrative purposes, as well as a way to assign permissions to users through membership of administration groups. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 23 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 3.4 (optional OOB Authentication) Creating OOB Delivery Gateway ActivID Appliance supports two OOB authentication types: SMS (Phone) and Email. The actual SMS/Email OTP is a random number generated by the appliance and sent to the end user by SMS or Email through a delivery gateway. 1. Logged into the 4TRESS Management Console, select the Configuration tab. 2. In the pane to the left under Environment, click OOB Delivery Gateway. 3. Enter a Name and Description. 4. Select SMS SMPP Delivery Provider from the Delivery Provider drop-down list. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 24 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 5. Click Next to display the set of the fields on the page. d. SMPP hostname—Hostname or IP address of the SMPP provider. e. SMPP port—Port number of the SMPP provider. f. SMSC system ID—ID of the SMS Center. g. Password for SMSC server—Password of the SMS Center. h. Source TON—Obtain this value from your SMPP provider. i. Source NPI— Obtain this value from your SMPP provider. j. ESME address range— Obtain this value from your SMPP provider. k. User Attribute that stores the phone number—User attribute for the phone number of the user registered. l. Name of template for Credential messages—By default, it is pre-populated with credentialemail. Enter credential-sms. m. Name of template for Challenge messages—Enter challenge-sms. 6. Click Save. 3.5 (optional OOB Authentication) Assign An Out-of-Band Delivery Gateway Have the main ActivID Appliance Configurer Portal Admin Guide technical documentation handy for easy reference. This is a summary section only. 1. Launch the ActivID Appliance Configurer, log in, and then select the Authentication Policies tab. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 25 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2. Edit the AT_EMPOTP Employee One Time Password authentication policy. 3. Add the new delivery gateway that you just created in the previous section of this document to the Selected Delivery Gateways box. 4. Update the authentication policy. 3.6 (optional OOB Authentication) Assign An Out-of-Band Delivery Credential to An Existing Authentication Policy Have the main ActivIdentity 4TRESS Authentication Appliance Administrator Guide: Configurer Portal technical documentation handy for easy reference. This is a summary section only. 1. Launch the ActivID Appliance Configurer, log in, and then select the Authentication Policies tab. 2. Edit the AT_EMPOTP Employee One Time Password authentication policy by assigning the following credential types. 3. Assign the CT_ACODE and CT_OOB credential types to the Selected Credential Types box. 4. Update the authentication policy. 3.7 (Optional OOB authentication) Assign An SMS Token 1. Logged into the ActivID Management Console, search for the user. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 26 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 2. To create an OOB record, click the Register Out of Band link. 3. Select Customer One Time Password from the Authentication Policy drop-down list. 4. Select the Set Activation Code option, and then enter and confirm an Activation Code. External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 27 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 5. Click Next. 6. Check the Set Policy Settings dialog, and match it to the one illustrated. 7. Click Save. A success message is displayed (Out of Band created successfully). External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 28 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook 4.0 Sample Authentication Configure the PAN agent to connect to the portal. Enter the username / password and Portal IP address or FQDN. Click on apply to connect Then log in using your username and the One-Time Password generated by your ActivID Token (the following illustration is using PC Token). External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 29 ActivID Appliance RADIUS and Palo Alto Networks Integration | RADIUS Channel Integration Handbook Another example, with OOB Authentication: The user enters his username and his OOB activation code. And in the second page, his OTP received on his Mobile or mailbox: External Release | © 2014 HID Global Corporation/ASSA ABLOY AB. All rights reserved. Page | 30 Americas US Federal Europe Asia Pacific Web +1 510.574.0100 +1 571.522.1000 Copyright © 2014 HID Global. All rights reserved. +33 (0) 1.42.04.84.00 +61 (0) 2.6208.4888 Trademarks http://www.hidglobal.com/identityHID, the HID logo, ActivID, and/or other HID Global products or marks assurance referenced herein are either registered trademarks or trademarks of HID Global Corporation in the United States and/or other countries. Corporate Headquarters 611 Center Ridge Drive Austin, TX 78753 www.hidglobal.com +1 949.732.2000 The absence of a mark, product, service name or logo from this list does not constitute a waiver of the HID Global trademark or other intellectual property rights concerning that name or logo. The names of actual companies, trademarks, trade names, service marks, images and/or products mentioned herein are the trademarks of their respective owners. Any rights not expressly granted herein are reserved. hidglobal.com