Preview only show first 10 pages with watermark. For full document please download

Adopting “lean Construction” Principles P G P

   EMBED


Share

Transcript

Adopting p g “Lean Construction” Principles p THE 4-P’s THE TOYOTA WAY TOYOTA PRODUCTION SYSTEM (TPS) SEMINAR: “ADOPTING LEAN CONSTRUCTION PRINCIPLES” Corporate  Corporate Level Eric “Last  Planner” l ” Juan R Project  Level Chris Kim Alix Team Level Team Level Mike 1 Join CMAA today to take advantage of: • Extensive Networking Opportunities • Discounts Di t on: • Seminars • Networking g Dinners • Breakfasts of Champions • Discounts on professional liability insurance • Access to a wealth of industry specific information and professional resources Find out more at www.cmaanet.org/join-cmaa Adopting p g “Lean Construction” Principles p THE LAUSD SEMINAR SPEAKERS ARE EXPRESSING THEIR PERSONEL EXPERIENCES AND VIEWS AND NOT THOSE OF THEIR EMPLOYERLAUSD THE 4-P’s THE TOYOTA WAY TOYOTA PRODUCTION SYSTEM (TPS) Eric Ahlstrom_Amgen, Ahlstrom Amgen Lean Leader & Senior Manager Engineering Projects at Amgen: Mr. Ahlstrom has delivered projects throughout the Americas and Asia. He currently leads Implementation of Lean Construction with several projects currently underway. Mr. Ahlstrom has a Degree in Industrial Engineering and a MBA. MBA SEMINAR: “ADOPTING LEAN CONSTRUCTION PRINCIPLES” Corporate  Corporate Level Eric Juan Juan Penaherrera_LAUSD Resident Construction Engineer: Juan is a Certified Construction Manager (CCM) with 22 years of experience, while at Allied Signal Juan was on the Team that achieved ISO-9001 and QS-9000 Certification for the Allied Signal Co. 3 Adopting p g “Lean Construction” Principles p THE LAUSD SEMINAR SPEAKERS ARE EXPRESSING THEIR PERSONEL EXPERIENCES AND VIEWS AND NOT THOSE OF THEIR EMPLOYERLAUSD THE 4-P’s THE TOYOTA WAY TOYOTA PRODUCTION SYSTEM (TPS) SEMINAR: “ADOPTING LEAN CONSTRUCTION PRINCIPLES” Chris Maslyk _Director of Planning & Lean Initiatives, Bernards: Kim Altamirano_Project Executive S.J. Amoroso Construction Co, Inc: Alix Walsh O'Brien, AIA_ LAUSD, Facilities Asset Development Director: Ms. O’Brien oversees more than two dozen professionals in the planning design planning, design, and development of the District’s school construction and modernization projects, which are valued in excess of one and a half billion dollars. In her role, Ms. O’Brien also develops and administers preconstruction policies and procedures, and establishes department metrics, metrics reporting protocols, protocols and strategic longlong term departmental plans and objectives. Ms. O’Brien is a registered architect with more than 35 years of experience Project  Level Chris Kim Alix 4 Adopting p g “Lean Construction” Principles p THE LAUSD SEMINAR SPEAKERS ARE EXPRESSING THEIR PERSONEL EXPERIENCES AND VIEWS AND NOT THOSE OF THEIR EMPLOYERLAUSD THE 4-P’s THE TOYOTA WAY TOYOTA PRODUCTION SYSTEM (TPS) SEMINAR: “ADOPTING LEAN CONSTRUCTION PRINCIPLES” Mike Vega PE, CPE_LAUSD, Senior Resident Construction Engineer: Mike has spent 1/3 of his career at Allied Signal Manufacturing Co. as a Registered Professional Manufacturing Engineer and 1/3 as a Plant Engineer and 1/3 in Project Controls. From1988 to 1997 Mike was A Lean Champion p in the Aerospace p and Automotive Manufacturing Sector . This Seminar can best be categorized as a “Sampler Plate’’ of Quality processes and tools available in the USA from 1925 to the present. Each of the presenters shares with you “Lean” from their own experience base, and since the audience comes from all sectors within the AEPC-CM there is something for everybody. Team Level Team Level Mike 5 A Survey of Registered Attendees Question 1 2 3 “GC” , SUB-CONTRACTOR A&E, CM, STUDENT OR OWNER? HAS YOUR COMPANY JOINED (LCI) OR THE (ACG) LEAN FORUM? HAVE YOU, OR ANYONE IN YOUR COMPANY ATTENDED A “PULL PULL PLANNING” SESSION CATAGORY (50) RESPONSES GC 10 SUB‐CONTR SUB CONTR 2 A&E 6 CM 20 STUDENT 6 OWNER 6 LCI 7 of 50 AGC FORUM 0 of 50 YES 7 of 50 NO 43 of 50 6 Introduction The History of Quality & “Lean” Dispelling the Myth How does Continuous Quality Improvement (CQI) fit in to Construction? 5-Case Studies completed for Construction Projects (within “Manufacturing Manufacturing & K K-12”) 12 ) Michael Vega PE, CPE: LAUSD Senior Resident Construction Engineer 7 The History of Quality & “Lean Lean” (from Walter Shewhart,1925 to 2015) 8 THE HISTORY OF “QUALITY” Q 1986-Motorola Invents SixSi Sigma 1965-Toyota wins Deming Prize 1950-JUSE establishes the Deming Prize. 1982- XEROX deploys BENCHMARKING (TPS) BORN O MASS PRODUCTION 1920 1930 1940 1950 1960 Just-in-Time 1970 1980 In 1950 Toyota “Benchmarks” FORD’s production & visits 1925 Walter Shewhart SPC FORD-MASS PRODUCTION LEAN MANUFACTURING MANUFACTURING PIGGLY WIGGLY JUST-IN-TIME 1990 2000 2010 2015 1992- “LEAN MANUFACTURING ” term coined at NUMMI in FREMONT 1984 ISO-9001 FIRST ISSUED 9 1986-Motorola Invents SixSigma THE RECENT HISTORY OF THE DESIGN & CONSTRUCTION “QUALITY” 1988-1995 QUALITY IN PLANT ENGINEERING & MAINTENANCE DEPLOYED & DOCUMENTED Just-in-Time MANUFACTURING 1980 1985 1992-LAURI KOSKELA ISSUES HIS GROUND BREAKING REPORT #72 LEAN MANUFACTURING 1988 1990 1995 1982- XEROX deploys 2000 2005 2010 2015 2020 1997-Lean Construction Institute founded BENCHMARKING 1991- 1st “Turnkey” project using Six-sigma 1997 – PRESENT LEAN CONSTRUCTION INSTITUTE (LCI) 1993- XEROX Plant Build Benchmark 2014-AGC starts their Lean C Construction Certificate 10 THE NEAR TERM HISTORY 1988-1995 QUALITY IN PLANT ENGINEERING & MAINTENANCE DEPLOYED & DOCUMENTED Just-in-Time MANUFACTURING 1980 1985 1992-LAURI KOSKELA ISSUES HIS GROUND BREAKING REPORT #72 LEAN MANUFACTURING 1988 1990 1995 1994Ballard baselines “Last Last R Planner The Golden Era of Quality Quality” in Facility Mg’t The Toyota Production System (TPS) 1997 – PRESENT LEAN CONSTRUCTION INSTITUTE (LCI) 2000 2005 2010 2015 2020 1998Howell “Last Pl Planner R 2014-AGC starts their Lean C Construction Certificate ½ complete, 20 minutes remain 11 WHAT IS SIX-SIGMA? IRS phone advice (2.3 sigma ) 300,000 bad  advice in a million phone calls  90% 99% 99.9% AUTOMOTIVE HARDWARE-4.8 (sigma) AIRCRAFT HARDWARE-5.0 HARDWARE 5 0 (sigma) SPACE HARDWARE-5.8 (sigma) MANUFACTURING IS “PRECISION” vs Domestic airline flight fatality  rate‐1 per two million flights CONSTRUCTION IS “ACCURACY” 12 R HOW DOES CONTINUOUS QUALITY IMPROVEMENT (CQI) FIT INTO CONSTRUCTION? 13 1ST I NEED TO DISPEL A MYTH MANUFACTURING IS “PRECISION” CONSTRUCTION IS “ACCURACY” CAR DOOR BRIDGE GIRDER LASER ALIGNMENT DRIFT PIN ALIGNMENT The tolerances are different but the Processes are the same! 14 WASTE IS OUR ENEMY! • WASTE IS! 1. 2 2. 3. 4 4. 5. 6 6. 7. Defects O Overproduction d ti Inventory U Unnecessary T Transportation t ti Waiting Unnecessar Motions Unnecessary Over Processing 15 QUALITY Y IMPRO OVEMENT T Deming Cycle (Plan-Do-Check-Action) TIME WHAT IS CONTINUOUS QUALITY IMPROVEMENT (CQI)? ITS SHORT FUSED SMALL CONTINUOUS IMPROVEMENTS QUALITY Q Y IMPROV VEMENT T Deming Cycle (Plan-Do-Check-Action) TIME 17 HOW DO YOU EVALUATE WHAT TOOLS ARE AVAILABLE TO BECOME LEAN? 18 For Companies p For Individuals F Ed t For Educators Manufacturing Health Care shares the SME “Lean” Certificate, soon “SixSigma” will enter the vocabulary of OSHPD Constructors Health Care Copyright © 2008 Society of Manufacturing Engineers 19 SME-Lean Bodies of Knowledge MODULE 1 - Cultural Enablers MODULE 2 - Continuous Process Improvement MODULE 3 - Consistent Lean Enterprise p Culture MODULE 4 – Business Results 4.1.Principles Of Business 4.2 Measurement Systems 4.3.Key Lean Related Measures Copyright © 2008 Society of Manufacturing 20 Engineers GO LEARN “LAST PLANNER” R 21 THE Malcolm Baldrige National Quality Award Winners creates“BD “Opportunities PRINCIPLE #2 PRINCIPLE #8 PRINCIPLE #8 USE ONLY  RELIABLE,  THOROUGHLY  TESTED  TECHNOLOGY CREATE  CONTINUOUS  PROCESS  FLOW BD PRINCIPLE #4  LEVEL OUT THE  WORKLOAD  (HEIJUNKA) PRINCIPLE #3 NOTE USE “PULL” SYSTEMS PRINCIPLE #7 USE VISUAL  CONTROL SO  NO PROBLEMS  ARE HIDDEN PRINCIPLE #6  STANDARDIZE  TASKS AND  PROCESSES PRINCIPLE #12  GO SEE FOR  YOURSELF PRINCIPLE #9 GROW  LEADERS WHO  UNDERSTAND  THE WORK PRINCIPLE #1 PRINCIPLE #10 LONG-TERM PHILOSOPHY DEVELOP  PEOPLE WHO  FOLLOW  COMPANY  PHILOSOPHY PRINCIPLE #11  RESPECT  PARTNERS  PRINCIPLE #13  MAKE  DECISIONS  SLOWLY,  IMPLEMENT  RAPIDLY PRINCIPLE #14  REFLECTION  (HANSEI) &  CONTINUOUS  IMPROVEMN’T  (KAIZEN) PRINCIPLE #5  STOP TO FIX  PROBLMS, GET  QUALITY 1ST TIME The 96 Baldrige Th B ld i winners i must share their “Best Practices” with whom ever calls Take the opportunity to Benchmark and make a BD call! Principle #14 Continuous Quality Improvement (CQI) is the home for Benchmarking 22 R 2-Case Studies completed for Construction Projects within a “Manufacturing Company” 3-Case Studies completed for Construction Projects within K-12 Five Case Studies where the Continuous Quality (CQI) Improvement tools & techniques were / are utilized 23 Five Case Studies where the Continuous Quality ((CQI)) Improvement p tools & techniques were / are utilized Mike Case Study #1-AE_CM XEROX nine month Plant Build Benchmarking Effort Case Study #4-GC Anchor Bolt Setting (Field) Juan Case Study #3-GC Seamless, C ti Continuous Flow Fl Pay P Application A li ti process (Office) Mike AE CM Case Study #2-AE_CM_CG Turnkey Project utilizing JIT & Six-Sigma (All) Case Study #5-AE_CM_CG using QFD to fill a 4 month time void with the Site Utilities GC Mike Alix WHERE DOES CASE STUDY #1 BENCHMARKING & SIX-SIGMA FIT IN! IT WAS ALWAYS EASIER TO SELL A NEW IDEA OR PROCESS WHEN I SAID “HAMILTON STANDARD” DOES IT THIS WAY AND THEY BEAT US AT BID TIME” TIME Benchmarking will pay you back with Dividends 25 CASE STUDY #1 XEROX PLANT BUILD BENCHMARKING REPORT • XEROX NINE MONTH “PLANT BUILD BENCHMARKING STUDY LOOKING FOR “BEST PRACTICES” IN “PLANT PRACTICES PLANT BUILD BUILD” IN 1993 MIKE WAS HIRED BY XEROX TO BENCHMARK – NEW PLANT CONSTRUCTION BEST PRACTICES. BENCHMARKING CONCLUSIONS WERE PEER REVIEWED AT XEROX AND MADE A COMPANY STANDARD • • CASE STUDY #2 “TURNKEY” PROJECT NOW CALLED DESIGN & BUILD 27 JIT & SIGMA HAS & IS BEING USED IN MANUFACTURING “FACILITY FACILITY CONSTRUCTION CONSTRUCTION” THE CASE STUDY TEST CELLS PROJECT - 1991: • DESIGN & BUILD COST $ 9.9 MILLION THEN ($39 ($39.5 5 M TODAY) • TEST & ENERGIES EQUIPMENT $20.0 MILLION • SCHEDULE SCHEDULE--12 MONTHS CRITERIA & EQUIP’T, EQUIP T, 24 MONTHS This project attained 3 4 sigma 3.4 Turnkey y (Design ( g & Build)) relationship p 28 JIT & SIGMA HAS & IS BEING USED IN MANUFACTURING “FACILITY FACILITY CONSTRUCTION CONSTRUCTION” Site Plan Earthen  Berm Complex  Piping 7‐Fluid Test Cells Earthen  Berm 29 Candidate Design Measurements • Measuring, using the Construction C S Specs: • 250 words/pages 1332 pages=330,000 • Measuring, Measuring using the Drawings: • 1,200 symbols/valves, etc. X 80 drawings =96,000 • 250 word/information, etc. X 80 drawings =20,000 STOP I KNOW WHAT YOU ARE THINKING, COUNTING THE NUMBER OF WORDS? STOP-I CONSIDER THIS WE MEASURE THE FINANCIAL HEALTH OF THE U.S.A. WITH 30 COMPANIES CALLED THE “DOW JONES”, WHY NOT THE NUMBER OF WORDS IN THE PLANT CHECK LIST • Measuring, g, using g the Building g Code: • Building Code=800 pages • Electrical/Mechanical Code=1,200 pages • Local L lB Building ildi C Code=800 d 800 pages • Total 2,800 pages x 250 words- =700,000 words • Compared to number of words on back check sheet The SIX SIGMA Performance Measure 90% Vega-Turnkey Project 3.4 (sigma) or 98.2 % 99% 99.9% MANUFACTURING IS “PRECISION” vs CONSTRUCTION IS “ACCURACY” 31 Budget 9,910,000 Total E&O *270,000 E&O per ($m) 27,245 E&O (%) 2.72 YIELD (%) 97.28 PROCESS SIGMA 3.42 5 5 2 4 3 2 2 5 1 3 3 2 3 3 2 4 5 2 3 5 1 2 3 2 4 5 2 3 3 2 4 3 2 Immediately after completion a Customer Satisfaction Report Card was issued CASE STUDY #3 PINNER’s SEAMLESS –CONTINUOUS FLOW PAY APPLICATION (FROM SOV TO P6 TO PAY APPLICATION) 34 Pinner Construction Seamless C ti Continuous fl flow Pay P A Application li ti (only 1 of 3 that I know tie SOV to P6 to the Billing) 35 What Sigma did Pinner hit ? 90% 99% Pinner billing accuracy 4 sigma or better than(99.6%) 99.9% Sigma Calculation: $300,000 in $63,000,000 300,000 / 63=$4,762.00 E/O per Million dollars of work MANUFACTURING IS “PRECISION” vs CONSTRUCTION IS “ACCURACY” 36 NOW I’LL I LL TURN THE PODIUM OVER TO JUAN PENAHERRERA 37 ADOPTING LEAN CONTRUCTION PRINCIPLES - PART 2 Juan J an Penaherrera: Penaherrera LAUSD Resident Construction Engineer 38 THE TOYOTA WAY THE TOYOTA PRODUCTION SYSTEM Continuous Quality Improvement (CQI) PRINCIPLE #2 KAIZEN Continuous Improvement PRINCIPLE #8 USE ONLY  RELIABLE,  THOROUGHLY  TESTED  TECHNOLOGY Go & see for Yo rself Yourself Proce ess Pro oblem So olving THE 4-P’s CREATE  CONTINUOUS  PROCESS FLOW PRINCIPLE #4  LEVEL OUT THE  WORKLOAD  PRINCIPLE #3 USE “PULL”  SYSTEMS PRINCIPLE #7 The Toyota Way PRINCIPLE #5  USE VISUAL  CONTROL SO  NO PROBLEMS  ARE HIDDEN PRINCIPLE #6  Team Work STOP TO FIX  PROBLMS, GET  QUALITY 1ST TIME STANDARDIZE  TASKS AND  PROCESSES PRINCIPLE #12  GO SEE FOR  YOURSELF Ph hilosophy People PRINCIPLE #9 Challenge p Respect for People PRINCIPLE #13  GROW LEADERS  WHO  UNDERSTAND  THE WORK MAKE  DECISIONS  SLOWLY,  IMPLEMENT  RAPIDLY PRINCIPLE #1 PRINCIPLE #10 Respect LONG‐TERM  PHILOSOPHY PRINCIPLE #14  DEVELOP  PEOPLE WHO  FOLLOW  COMPANY  PHILOSOPHY REFLECTION  &  CONTINUOUS  IMPROVEMN’T PRINCIPLE #11  RESPECT  PARTNERS  39 LEAN CHAMPION INITIAL TASKS • GATHER INFORMATION • IDENTFY, ELIMINATE/REDUCE WASTE • STANDARDIZE PROCESSES (create a Quality Qua ty Manual) a ua ) 40 LEAN CHAMPION INITIAL TASKS • GATHER INFORMATION ABOUT YOUR PROCESSES 41 LEAN CHAMPION INITIAL TASKS • IDENTFY WASTE 1. 2. 3. 4. 5. 6. 7. Defects Overproduction Inventory Unnecessary Transportation Waiting Unnecessary Motions Over Processing 42 LEAN CHAMPION INITIAL TASKS • STANDARDIZE PROCESSES ((create a Quality Manual) 43 44 GC ISO-9001 “Type” y Quality Management System (QMS) is S it bl ffor all Suitable ll kinds of interested Companies CM AE BE PROACTIVE , DEPLOY ISO-9001 BEFORE YOUR CUSTOMERS DEMAND IT! US ARMY CORPS OF ENGINEERS 46 Example of an ISO -9001 Compliant Quality Manual 122 S. Wilson Avenue Fremont, Ohio 43420 47 LEAN CHAMPION ON-GOING TASKS • GATHER INFORMATION • IDENTFY WASTE • STANDARDIZE PROCESSES (create a Quality Manual – living document) • TRAINING IN PROCESSES & PROBLEM SOLVING • ANALYZE AND IMPROVE PERFORMANCE • FACILITATE PULL PLANNING SESSIONS 48 Continuous Quality Improvement (CQI) PRINCIPLE #2 KAIZEN Continuous Improvement PRINCIPLE #8 USE ONLY  RELIABLE,  THOROUGHLY  TESTED  TECHNOLOGY Go & see for Yo rself Yourself Proce ess Pro oblem So olving TRAINING IN PROCESSES & PROBLEM SOLVING CREATE  CONTINUOUS  PROCESS FLOW PRINCIPLE #4  LEVEL OUT THE  WORKLOAD  PRINCIPLE #3 USE “PULL”  SYSTEMS PRINCIPLE #7 The Toyota Way PRINCIPLE #5  USE VISUAL  CONTROL SO  NO PROBLEMS  ARE HIDDEN PRINCIPLE #6  Team Work STOP TO FIX  PROBLMS, GET  QUALITY 1ST TIME STANDARDIZE  TASKS AND  PROCESSES PRINCIPLE #12  GO SEE FOR  YOURSELF Ph hilosophy People PRINCIPLE #9 Challenge p Respect for People PRINCIPLE #13  GROW LEADERS  WHO  UNDERSTAND  THE WORK MAKE  DECISIONS  SLOWLY,  IMPLEMENT  RAPIDLY PRINCIPLE #1 PRINCIPLE #10 PRINCIPLE #14  DEVELOP  PEOPLE WHO  FOLLOW  COMPANY  PHILOSOPHY TRAINING IN PROCESSES & PROBLEM SOLVING Respect LONG‐TERM  PHILOSOPHY REFLECTION  &  CONTINUOUS  IMPROVEMN’T PRINCIPLE #11  RESPECT  PARTNERS  49 ANALYZE AND IMPROVE PERFORMANCE COLUMN BASE PLATE RUN CHART 1-3/4” AB UCL 3/16” ELIMINATES WASTE REMOVE VARIABILITY LCL3/16” UCL 3/16 3/16” LOWER CON L NTROL LIMIT 2-1/4 BASE PL HOLE UPPER CON NTROL LIMIIT ERROR PROOFING LCL3/16 3/16” USE SIX-SIGMA TO CONTROL “VARIATION” CASE STUDY #4 AMOROSO ZEROED OUT THE VARIATION IN SETTING THE 2,600 ANCHOR BOLTS! , THE STEEL WENT UP IN RECORD TIME 51 Amoroso used 8 off 14 (TPS) Principles to successfully set the Anchor Bolts PRINCIPLE #2 PRINCIPLE #2 PRINCIPLE #8 USE ONLY  RELIABLE,  THOROUGHLY  TESTED  TECHNOLOGY CREATE  CONTINUOUS  PROCESS FLOW PRINCIPLE #4  LEVEL OUT THE  WORKLOAD WORKLOAD  PRINCIPLE #3 USE “PULL”  SYSTEMS PRINCIPLE #7 PRINCIPLE #5  USE VISUAL  USE VISUAL CONTROL SO  NO PROBLEMS  ARE HIDDEN PRINCIPLE #6  STOP TO FIX  PROBLMS, GET  QUALITY 1ST TIME STANDARDIZE  TASKS AND  PROCESSES PRINCIPLE #12  GO SEE FOR  YOURSELF PRINCIPLE #9 PRINCIPLE #13  GROW LEADERS  WHO  UNDERSTAND  THE WORK THE WORK MAKE  DECISIONS  SLOWLY,  IMPLEMENT IMPLEMENT  RAPIDLY PRINCIPLE #1 PRINCIPLE #10 LONG‐TERM  PHILOSOPHY PRINCIPLE #14  DEVELOP  PEOPLE WHO  PEOPLE WHO FOLLOW  COMPANY  PHILOSOPHY REFLECTION  REFLECTION &  & CONTINUOUS  IMPROVEMN’T PRINCIPLE #11  RESPECT  PARTNERS  52 What Sigma did Amoroso hit ? 10% 1% Amoroso Construction Co. Anchor Bolt Setting 4.52 Sigma (or better than 99.9%) MANUFACTURING IS “PRECISION” 0.1% vs CONSTRUCTION IS “ACCURACY” 53 THE RESULTS NORTH MAKE READY THE SITE & SHORING Feb 20, 2015 March 12, 2015 APRIL 3, 2015 Looking North April 26, 2015 POURING THE 6’X6’ PEDESTALS WITH 20 ANCHOR BOLTS June 17, 2015 Looking South May 4, 2015 55 ERECTING THE STRUCTURAL STEEL & ENCLOSURE August 4, 2015 August 26, 2015 Sept 25, 2015 FACILITATE PULL PLANNING SESSIONS LEAN CONSTRUCTION: CURRENT GC PHILOSOPHY USE “PULL PLANNING” PULL PLANNING 57 A project that utilized QFD & Pull Planning “Respect for People” a Owners point of view Alix Walsh O'Brien, AIA, LAUSD, F iliti Facilities A Assett D Development l t Di Director t 58 Continuous Quality Improvement (CQI) KAIZEN Go & see for Yo rself Yourself People e The Toyota Way P Philosophy project, Chris will discuss PULL PLANNING via a mock exercise, just after the Break Continuous Improvement Proce ess Pro oblem So olving Commitment, Cooperation & Passing the Baton W used We d PULL PLANNING on my Team Work Quality Function Deployment (QFD) Challenge p Respect for People Respect 59 THE BIG ROOM planning, weekly work planning, Percentage of Promises Completed on time or Percent of Pl Planned d Completed C l t d “PPC 60 PULL PLANNING-PASTE UPS 61 CASE STUDY #5 Quality Function Deployment (QFD) used to convince Contractor to fill the 4 month time void with site utilities 62 Continuous Quality Improvement (CQI) KAIZEN project, Chris will discuss PULL PLANNING via a mock exercise, just after the Break Continuous Improvement Go & see for Yo rself Yourself Process Pro oblem So olving Commitment, Cooperation & Passing the Baton W used We d PULL PLANNING on my Quality Function Deployment Team Work Quality Function Deployment (QFD) Peoplle The Toyota Way P Philosophy Challenge p Respect for People Respect 63 QFD & THE HOUSE OF QUALITY (another TPS quailty tool that was used) RELATIONSHIP LEGEND =STRONG ROOF GABLE GIVES THE NAME “HOUSE OF Q QUALITY” ((6th)) “HOW” DESIGN REQUIREMENTS” (2nd) “WHAT” CUSTOMER REQUIREMENTS (1st) =MEDIUM =WEAK VOICE OF THE CUSTOMER (3rd) TARGET VALUES BY FSC ((4TH)) VOICE OF COMPETITION (5th) QFD was used on my project to decide on moving up site utility installation to period when steel sub went under What’s What s going on around us! CSU 65 Now to turn the podium over to Eric Ahlstrom - Amgen, Senior Manager/ Lean Leader 66 Driving the future of Lean/IPD  – $50B Annual Capital Spend Lets take a 10 minute Break, then Chris will facilitate his mock “Pull Planning” exercise 72 ‹#› R The Last Planner® (sometimes referred to as the Last Planner® System) is a production planning system designed to produce predictable work flow and rapid learning in programming programming, design design, construction and commissioning of projects. Last Planner® was developed by Glenn Ballard and Greg Howell. Chris Maslyk g & Lean Initiatives Director of Planning Bernards What Is The Last Planner R System A Planning Method Based on These Key Concepts: ƒ The People Who Are Doing the Work Will Plan the Work ƒ Tracking and Measuring the Performance of the Work ƒ Improving the Performance of the Work o ? ‹#› PHASE PLANNING - PARTICIPANTS OWNER Inspector / IOR TRADE FOREMEN SUPER and PM ‹#› ‹#› Pull Plan Weekly Work Plan Status and Review Promises Traditional Pull Plan Foremen Hand Write Sti k Notes Sticky N t Post Sticky Notes and Arrange S q Sequencing c g PE Inputs Plan Into E Excel l ffor L Look k Ahead Excel Plan is Updated For Weekly Meetings Traditional Weekly Work Plan Last Planner Based Tools R Web Based Application Real time M lti l Users Multiple U Access from Any Device System with Cloud ‹#› Last Planner R System y ‹#› Last Planner System y R W Weekly Work Planning Plan the Next T Two or Th Three Weeks Foremen Commit Labor and Material ‹#› Last Planner System R P Promise Period Lock the Commitments Foremen leave the meeting with ith the th look l k ahead in Hand ‹#› Last Planner S R Status and Review Weekly Foreman’s Meeting Address and remove hurdles Plan the next period System ‹#› Last Planner System R ‹#› Last Planner System R ‹#› Last Planner at Bernards R ¾ We still develop and maintain the Master Schedule for our projects in P6 ¾ LPS is most effective for planning the next milestone or phase. h ‹#› CASE STUDY #4 HOW AMOROSO ZEROED OUT THE VARIATION “SINGLE PIECE FLOW” Kim Altamirano Project Executive S.J. Amoroso Construction Co, Inc: 87 All concrete  parking deck #7 6‐Structural steel  bldgs #1 #2 #3 #4 #5 #6 SINGLE PIECE FLOW THE HOLY GRAIL OF JUST-INTIME •DATA SHEET: HIGH SCHOOL •298,000 SF •13,000 CY CONCRETE  •1 1,500 TONS OF STEEL  500 TONS OF STEEL •730 TONS REBAR •UTILIZED ONE CREW OF 15  CRAFTSMAN TO SET THE FOOTINGS  BACKUP ONLY 89 Noteworthy web pages http://www.nist.gov/baldrige/ FREEZE &  NICHOLS https://www.freese.com/baldrige http://www.sme.org/lean-certification.aspx SME/ASQ CQI‐Macros http://asq.org/cert/SME-AME-Shingo-Institute-Lean-Certification-Alliance http://www.qimacros.com/qi-macros/six-sigma-software/?gclid=COcsM7gocgCFRBrfgod4osE8g V‐Planner http://www.ghafari.com/content.cfm/ghafari-announces-launch-of-vplanner p g g p ISO‐9001 http://www.techstreet.com/products/1902439?product_id=1902439&si d=goog&gclid=CJyq-5COosgCFUuVfgodlSwO8A LCI‐LEAN http://www.leanconstruction.org/media/docs/Pages_from_LCI_Post ers.pdf A brief history of ISO-9001 ISO first published its ISO 9001 standard in 1987 and later published an updated version in 1994. The newest version is known as ISO 9001 2015. The ISO 9001 quality management standard applies to areas such as manufacturing, processing, servicing, printing, forestry, electronics, steel, food processing, legal services, financial services, trucking, banking, retailing, drilling, recycling, aerospace, constr ction exploration, construction, e ploration textiles, te tiles pharmaceuticals, pharmace ticals oil and gas, gas p pulp lp and paper, paper publishing, petrochemicals, shipping, mining, energy, telecommunications, plastics, metals, research, health care, hospitality, utilities, aviation, machine tools, agriculture, government, education, recreation, tourism, fabrication, sanitation, software development, consumer products, transportation, instrumentation, computing, biotechnology, chemicals, consulting, insurance etc. ISO has two kinds of q quality y management g standards: requirements q and g guidelines. Together these two kinds of quality standards make up what is known as the ISO portfolio of quality management standards. Requirements are the formal expectations that you must meet if you wish to be officially certified or registered. They are compulsory. Guidelines, on the other hand, are suggestions and recommendations only. They are voluntary. 91