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Advc G-series - Grass Valley

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ADVC G-Series MULTI-PURPOSE DIGITAL VIDEO CONVERTERS Release Notes Service Pack 1 (September 2011) www.grassvalley.com Grass Valley Product Support For technical assistance, to check on the status of a question, or to report a new issue, contact Grass Valley Product Support via e-mail, the Web, or by phone or fax. Web Technical Support To access support information on the Web, visit the product support Web page on the Grass Valley Web site. You can download software or find solutions to problems by searching our Frequently Asked Questions (FAQ) database. • World Wide Web: http://www.grassvalley.com/support/ • Global Technical Support e-mail address: [email protected] • EMEA Technical Support e-mail address: [email protected] • UK Technical Support e-mail address: [email protected] Phone Support Use the following information to contact product support by phone during business hours. After hours phone support is available for warranty and contract customers. United States (800) 547-8949 (Toll Free) Latin America (800) 547-8949 (Toll Free) Europe, Africa & Middle East +49 2602 1069 100 UK +44 (0) 1189 230 ext 416 or 427 Canada (800) 547-8949 (Toll Free) China +86 106615 9450 Hong Kong +852 2531 3058 Singapore +656379 1390 Australia +61 1300 721 495 Authorized Support Representative To locate the support representative for your country, visit the Product Support Web page on the Grass Valley Web site: www.grassvalley.com/support. Operational Considerations Use the following information in your operational planning for the ADVC G-Series. Important Note: Operating Dip/Rotary Switches TURN OFF the ADVC unit before operating dip or rotary switches. If these are operated while the unit is turned on, the unit may freeze or output incorrectly. New Features of Service Pack 1 This Service Pack adds the following features: ADVC G1 • Supports limited depth range in RGB to YUV conversion. • Converts from 60p or 60i to 59.94 or 50 series format to support VGA output. • Horizontal position adjustment for analog HD component input via USB control. • Supports 1080/59.94p format for analog component input. • Converts 1024x768p to 1024x720p ADVC G2 • Supports 1080p30-23.98 to 1080PsF30-23.98 conversion ADVC G3 • Allows individual screen rotation (L/R) for 3D view via USB control All models (including ADVC G4) • All units can be controlled via USB (requires SDK, supplied separately by Grass Valley) Dip/Rotary Switch settings ADVC G1 Dip Switch SW1 Enable/Disable switching depth-range function. SW1 is common to use this function and specifying SD pedestal. ON: Enable OFF: Disable *This function is only available when selecting either HDMI or DVI input SW2 Enable/Disable retiming function for 60p/60i footage input. SW2 is common to use this function and specifying component level. ON: 60Hz to 50Hz OFF: 60Hz to 59.94Hz *This function is only available for 60Hz footage input via either one of HD component, HDMI or DVI. Video Input Rotary switch #7: USB remote control mode #1 #8: USB remote control mode #2 #9: USB remote control mode #3 ADVC G2 Dip switch SW12 Switches working mode of the G2 ON: USB control mode OFF: Normal mode (works according to hardware switches in rear panel) Rotary switch #9 Enables Progressive to PsF conversion ADVC G3 Dip switch SW12 Switches working mode of the G3 ON: USB control mode OFF: Normal mode (works according to hardware switches in rear panel) ADVC G4 Dip switch SW5 Switches working mode of the G4 ON: USB control mode OFF: Normal mode (works according to hardware switches in rear panel) Update History The following issues are fixed or improved in this version. Color bleeds while up-converting (ADVC G1) Description Color bleeds when 720p footage is up-converted to 1080i via DVI-D or HDMI. Color bleeds using HDMI to SDI (ADVC G1) Description Color bleeds when using HDMI input / SDI output. Output has incorrect aspect ratio (ADVC G1) Description Output video had incorrect aspect ratio when SD footage is up-converted. Blinking front LED during conversion (ADVC G1) Description Front "UpConv." LED would blink when set to PC output. Analog audio output is always +4dBu (ADVC G2) Description ADVC G2 would always output +4dBu level from analog audio output if video and audio has been input before turning on the G2 unit. Video delay using SDI input (ADVC G2) Description If input sync is chosen for SDI input, video is delayed by approx. 2 frames. Connected audio D/A converter cannot convert the audio (ADVC G2) Description Certain third-party audio converters could not convert the digital audio signal output from the G2. Connected equipment cannot convert the embedded audio (ADVC G2) Description Certain third-party equipment could not convert SD-SDI embedded audio signal output from the G2. Audio noise during HDMI input (ADVC G2) Description Audio noise occurred when certain video resolutions are input via HDMI. Audio and video out of sync (ADVC G3) Description Audio and video became out of sync. DARS/Word Clock output is incorrect when using tri-level sync (ADVC G4) Description DARS/Word Clock output incorrect when using tri-level sync. Connected equipment cannot process DARS (ADVC G4) Description Certain third-party equipment could not convert tone signal in DARS output from the G4. Design Limitations Cannot convert DVI-D signal from PC (ADVC G1) Description If a DVI cable is connected to the G1 before turning on the PC, the G1 cannot convert the DVI-D signal. We have confirmed this issue on DVI-D signal from AMD RADEON Express 200 graphic card. Workaround Connect the DVI cable until OS screen appears and then switch the cable connection to the G1. Horizontal line appears when inputting UXGA or WUXGA (ADVC G1) Description Horizontal line sometimes appears if converting from UXGA or WUXGA to 1080i or 1080p footage. Workaround Convert to 720p footage when inputting UXGA or WUXGA. First pixel on left side is black when DVI or HDMI input (ADVC G1) Description Vertical 1-pixel line appears on left side of screen when DVI or HDMI input. Workaround None. No video output and audio noise are occurred in down conversion (ADVC G2) Description If 1280x720p23.98 footage is down-converted, there is no video output and audio noise occurs. Workaround None. Restart the G2 unit.