Airtight Wireless Sensor Installation Checklist

Transcript

Communications Technology Associates, Inc. Rogue Wireless Sensor Installation Guide Pre-Install 1. Tools Required: Cordless drill Cat-5e or Cat-6 cable Cable tester Label maker Surface mount boxes Keystone Cat-5e or Cat-6 jacks Single-gang keystone wall plates Standard telecom hand tools 8’ ladder Patch cables - various lengths (1’ to 10’ possible) 2. Verify the install package includes the following hardware: Quantity Description 1 AirTight Wireless Sensor 1 PoE Power Adapter and Power Cable 1 Grid Ceiling Mounting Bracket 1 Hard Surface Mounting Bracket 3. Contact CTA Help Desk at (800) 222-0791 option 1 upon arrival for checkin and verification of device MAC address. 4. Introduce yourself to the manager on duty. Identify any network equipment problems before beginning the installation. Give special attention to their credit card terminals. 5. Identify the type of network router on site. Below are pictures of each model. Cisco 877 Cisco 891 Hughes 7700 1. Provide CTA Service Center technician with AirTight sensor MAC address before performing any portion of the installation. 2. Identify the proper location for sensor placement. Sensor should be placed centrally within the restaurant. This is typically between the dining room and kitchen area above the front counter. a. Sensor must not be placed near other wireless devices (i.e. wireless drive thru headset controller) b. Sensor cannot be placed above grid ceiling tiles. 3. Install a single Cat-5e or Cat-6 wire run from the network patch panel to the area located above the front counter. All wiring must be fished down walls or installed in surface mount raceway to protect and hide cable. INSTALLATION NOTE: Tipped Cat-5e or Cat-6 cable will not be accepted. Cable must be terminated to industry approved Cat-5e jacks using TIA/EIA 568B standards. Patch cables must be factory-built. Tipped Cat-5e cable will not be accepted as factory-built patch cable replacements. 4. Terminate the wire run to a flush or surface mount jack near the Cisco 800 series router. If site has a Hughes 7700 or Hughes 4020 gateway router; terminate to jack near the network switch. 5. Label the jack with a label maker. Label jack “AIRTIGHT-1”. 6. Terminate wire end above front counter with a surface mount box and jack. Locate jack above grid ceilings. For hard ceilings; install a cut-in box or box eliminator. For open ceilings; secure the surface mount box to the ceiling. Label jack “AIRTIGHT-1”. 7. Using a cable tester - verify the wire run passes the cable test. 8. Mount the AirTight wireless sensor using the proper mounting bracket for the ceiling construction type. a. For grid ceilings - use the grid ceiling bracket and mount the sensor on the bottom of the grid so the sensor is exposed on the ceiling. (see picture - next page) b. For open ceilings - use the hard surface mounting bracket and mount the sensor in a fashion where the signal will not be obstructed by objects. (example: heating ducts) c. For hard ceilings - mount the bracket and sensor to the cut-in box or box eliminator. Mounting bracket has screw holes to accommodate a standard box opening. 9. Connect a patch cable from the LAN 1 port of the sensor to the AIRTIGHT-1 jack. 10. Go back to the network router or switch location near the manager’s office. 11. Mount the PoE adapter near the router (Cisco) or network switch (Hughes) and connect it to commercial power. 12. Connect a patch cable from the IN port of the PoE adapter to the FE2 port of the Cisco router. If the FE2 port is occupied; contact CTA for connection instructions. If site has a Hughes router; connect the IN port of PoE to the highest port number available on the network switch. 13. Connect a patch cable from the OUT port of the PoE adapter to the AIRTIGHT-1 jack located near the Cisco router or network switch for Hughes installations. 14. Verify the PoE adapter has a green light above the IN and OUT ports. 15. Contact CTA for final sensor configuration at (800) 222-0791 option 1. Final sensor configuration will take approximately 5 minutes. While CTA is completing sensor config, fill out and complete the installation checklist. 16. Take pictures: a. Showing location of sensor (long distance) b. Showing the mounting of the POE c. Showing the connection to the Cisco router (if possible) 17. Complete the checklist found on the last page and FAX it to CTA! 18. Clean up any and all debris after installing the wire run, PoE injector and wireless sensor. It is important to leave a good impression with the restaurant…and a clean installation helps achieve that goal. AirTight Wireless Sensor Installation Checklist Unit #___________________ Date______________________ Ticket #_________________ 1. Identify any network equipment issues before sensor install _____ 2. List network devices with issues before install Example: Front counter POS terminal 3. Verify all credit card terminals are working properly prior to install _____ 4. List non-working credit card terminals Example: Drive thru CC terminal 5. Verify router type: _______________________________________________ 6. Contacted CTA and provided sensor MAC address _____ 7. Labeled jacks AIRTIGHT-1 at both ends of cable run _____ 8. Mounted sensor above front counter area _____ 9. Bracket used to mount sensor Grid Ceiling Hard Surface 10. Sensor is connected to port FE2 on Cisco router installs _____ 11. Sensor has been re-configured with static IP. _____ 12. Sensor has re-booted and displays 3 solid green lights _____ 13. Cleaned up debris from sensor installation _____ 14. Verify credit card terminals are working post-installation _____ 15. Name of CTA tech you received sign-off from: _____________________ Tech Signature: ________________________________________________ Printed Name: ________________________________________________ This page must be filled out, signed, and faxed to CTA along with service ticket upon completion. Fax to (888) 662-1313