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Alcatel-Lucent Visual Collaboration Suite Anyone, anywhere, on any device: Cost-effective, effortless, rich video collaboration Video improves collaboration across enterprises and beyond Currently, collaboration is limited to sharing data while video conferencing is only about high-quality images. For businesses struggling with their return on investment (ROI) for unified communications (UC) and video conferencing, contextual communications must be embedded in the business processes. With the enterprise-network transformation underway, businesses are well positioned to take full advantage of their collaborativeinfrastructure investment, deploying multimedia applications to reduce costs, improve efficiency and fully realize their ROI. These applications include integrating video into the enterprise-communications infrastructure, making it simple to use and access, open to all devices at any location, creating a seamless and effortless collaboration experience. 2 Alcatel-Lucent Visual Collaboration Suite Drivers for visual collaboration Benefits of visual collaboration Visual collaboration is more than video conferencing. Many factors compel a company to adopt video in the constant struggle to stay competitive and efficient while fully realizing their network-transformation ROI: Video complements UC tools, enhancing the collaborative meeting experience through increased interactivity and nonverbal communication. UC offers general benefits, but specific benefits are experienced when video is integrated into UC: spontaneous communication — spontaneous nature of UC (presence based by definition) makes video communications usable. It’s there, it works, so why not. Now that I use video for every call, I get the benefits noted herein. • Cost-reduction requirements: ¬ Reduce business travel cost — airfare, hotels, restaurants, taxi $$$ ¬ Reduce operating expenditures (OPEX), including network operating costs • Workplace dynamic change: ¬ Increase virtual cross-functional teams across locations ¬ Meet the challenge to keep people engaged and connected across dispersed and remote sites ¬ Meet user expectations and demand for ubiquitous video access in the workplace • Pressure to implement green IT initiatives and deployments to reduce the carbon footprint • Builds stronger trust, the key to smooth and effective working relationships, achieving it more cost effectively with high definition (HD) video implementation • Makes HD video readily available to employees, customers, partners and suppliers, among others, as a viable alternative to physical meetings, providing cost and time savings through reduced business travel and higher-quality communications • Enhances productivity and efficiency by breaking down communication silos • Maintains and diffuses the corporate culture among dispersed workforces • Offers business continuity during a crisis Alcatel-Lucent Visual Collaboration Suite 3 Alcatel-Lucent meets the needs of user-centric visual collaboration As the leader of voice services to both enterprise and carrier markets, Alcatel-Lucent provides dial tone to hundreds of millions of users every day. The Alcatel-Lucent Visual Collaboration Suite responds to customer demands for a leading UC environment and breaks down silos with fully integrated, high-quality room or desktop video-conferencing systems and with the new Alcatel-Lucent Interactive Whiteboard Solution. The video portfolio puts the user experience at the core, with multimedia-server and UC-suite integration ensuring the network infrastructure supports these demands. The goal is simple: make video the new dial tone, available within and beyond the enterprise walls, and as easy as picking up the phone to place a call. Alcatel-Lucent manages the infrastructure and endpoints to enable seamless conversations, from Instant Messaging to whiteboarding, to audio and video, so customers can remain focused on their core business. Alcatel-Lucent approach to visual collaboration Our unique approach enables enterprises to make informed decisions. Accessibilit y • Remote workers and small offices participate with the same level of access as corporate workers — rich collaboration between room-based HD video conferencing systems and interactive whiteboards and browser-equipped remote users • Visually distinguish using UC-based presence the most suitable methods to converse — IM, voice, or video • Borderless use • LAN/WAN for internal users • Public Internet for employees working remotely, and for external users such as partners, customers and suppliers Price performance Provides better performance at an affordable price Openness Works with many legacy H.323- and SIP-based standarddefinition video conferencing systems 4 Alcatel-Lucent Visual Collaboration Suite Add more benefits with an Alcatel-Lucent end-to-end solution and infrastructure Alcatel-Lucent Visual Collaboration Suite components The Alcatel-Lucent Visual Collaboration Suite comprises five key components that provide a full range of videoconferencing and collaboration options: • Desktop: Alcatel-Lucent OmniTouch™ 8660 My Teamwork™ Conferencing and Collaboration and Alcatel-Lucent Omni-Touch™ 8600 My Instant Communicator (MIC) desktop client • Small, mid-size and large meeting rooms: video end points • Boardrooms: Telepresence solutions • Enhanced collaboration: Alcatel-Lucent Interactive Whiteboard Solution When an enterprise has an Alcatel-Lucent network infrastructure as well as an Alcatel-Lucent visual collaboration solution, it benefits from simplifying configuration and reducing support requirements. The Alcatel-Lucent OmniSwitch™ 10K Modular LAN Chassis is the first of a new generation of modular, network-adaptable LAN switching platforms. It is designed to deliver a high-quality user experience through scalable quality bandwidth that optimizes the performance of legacy, real-time and video applications in a secure networking environment. • Infrastructure: Alcatel-Lucent Application Fluent Network and the Alcatel-Lucent OpenTouch™ suite, a converged multimedia communications suite Alcatel-Lucent OpenTouch™ suite The Alcatel-Lucent OpenTouch suite is a converged multimedia communications suite that helps turn enterprise communications into meaningful conversations and business services. The OpenTouch suite delivers native multimedia communications, such as video, voice and IM, to multidevices, such as deskphones, smartphones, mobile phones and laptops, to help users better engage with customers, partners and peers, improving their productivity at work. The OpenTouch suite offers a seamless user experience, based on natural conferencing capabilities, across devices and locations. The OpenTouch suite enables enterprises to leverage existing platforms in a multivendor environment and flexible deployment models through an open Session Initiation Protocol (SIP) architecture. Alcatel-Lucent Visual Collaboration Suite 5 Alcatel-Lucent OmniTouch 8400 Instant Communications Suite The Alcatel-Lucent OmniTouch™ 8400 Instant Communications Suite (ICS) supports smartphones, wireless network technologies such as Wi-Fi® and third generation (3G), and is able to support mobile UC in an always-connected world. As just one component of the OmniTouch 8400 ICS, the OmniTouch 8660 My Teamwork Conferencing and Collaboration provides standards-based audio and web conferencing, presence-driven IM and peer-to-peer HD video at the desktop. In a premises-based environment, the OmniTouch 8660 My Teamwork offers multimedia conferencing and collaboration across standards-based Private Branch Exchanges (PBXs) from leading vendors and also integrates with carrier-based IP Multimedia Subsystem (IMS) solutions through its web-based interfaces. The OmniTouch 8660 My Teamwork and the underlying software-based server, the Alcatel-Lucent OmniTouch 8460 Advanced Communications Server, can be deployed as a standalone solution for peer-to-peer HD video embedded in the browser or combined with industry-leading components from LifeSize® and RADVISION®. Video Conference end points A pioneer in HD video innovation, LifeSizeTM delivers the ultimate in HD quality, flexibility, and lowest TCO. For Alcatel-Lucent, LifeSize is a natural extension and complement to our vision of making video the new dial tone. HD high-performance yet cost-effective endpoints combined with the Alcatel-Lucent leading communications portfolio offer a truly end-to-end video experience across business boundaries. OmniTouch 8600 MIC OmniTouch 8660 My Teamwork Conferencing and Collaboration LGExecutive LifeSize Passport LifeSize Express 200 LifeSize Express 220 LifeSize Team 200 LifeSize Team 220 LifeSize Room 220 LifeSize Conference 200 6 Alcatel-Lucent Visual Collaboration Suite Alcatel-Lucent Interactive Whiteboard Solution With the market focus shifting from costly immersive telepresence solutions toward more cost-effective conference room and teamwork models, the unique Alcatel-Lucent Interactive Whiteboard Solution addresses this shift and other issues while providing a truly unique answer by achieving a higher level of collaboration. The Alcatel-Lucent Interactive Whiteboard Solution integrates rich content and information sharing with the employee collaboration enabled by video whiteboarding across multiple sites and locations. This integration means remote participants can now be a real part of the meeting room, having access to real collaboration capabilities from their desktops that will be shared by all meeting participants (see Table 1). Virtual has never been more real than with the Alcatel-Lucent Interactive Whiteboard. Table 1. Features and benefits of the Alcatel-Lucent Interactive Whiteboard solution Features Benefits • Annotation and whiteboarding between OmniTouch 8660 My Teamwork users and interactive whiteboard users • Offers a truly collaborative virtual experience; instead of just sharing documents, all participants in a conversation can now make changes in addition to application sharing and video conferencing • Drive the meeting from the board • Integrates meeting rooms with desktop • Screen actions display on all screens in real time • Enables changes to projects and requests for immediate feedback • Even without the physical whiteboard, all users are now able to perform the same functions • Allows participation by multiple users in conference rooms or remote locations The whiteboarding capability is available as a standard feature with OmniTouch 8660 MyTeamwork at no extra cost Virtual has never been more real than with the Alcatel-Lucent Interactive Whiteboard. Alcatel-Lucent Interactive Whiteboard Solution RADVISION Multipoint Control Units Alcatel-Lucent partners with RADVISION for the multivendor, video multipoint control unit (MCU), providing feature-rich video fully integrated with the Alcatel-Lucent Video Collaboration Suite. RADVISION is a leading provider of market-proven products and technologies for unified visual communication over IP and 3G networks. Alcatel-Lucent Visual Collaboration Suite 7 Alcatel-Lucent Visual Collaboration Suite Organizations are increasingly embracing desktop and room-based HD video-conferencing solutions, in addition to larger telepresence systems because the true value of video conferencing is realized when video is broadly accessible: for every teleworker, for every meeting room and for every desk, office and home office. The benefits of video collaboration based on the Alcatel-Lucent approach match your video business needs. Alcatel-Lucent Visual Collaboration Suite Endpoint Product Matrix Product Name OmniTouch 8600 MIC OmniTouch 8660 My Teamwork Conferencing and Collaboration LGExecutive LifeSize Passport LifeSize Express 200 Usage PC desktop PC desktop: UC and collaboration Desktop Desktop or small meeting room SOHO, office, small conference room or wall mount Video resolution 720p30 720p30 720p30 720p30 720p30 Display support Single PC display; full screen Supports extended PC display configurations; three display sizes, as large as fully expanded browser window Integrated 24 in. 1920 x 1080 display screen Single HD Dual HD Content sharing N/A Application sharing, whiteboarding, desktop sharing, web presentations, file attachments H239/SIP dual video receive and transmit by LifeSize Virtual Link™ H239/SIP dual video receive and transmit by LifeSize Virtual Link™ H.239/SIP dual video Integrated multipoint (embedded MCU) N/A N/A N/A N/A N/A Camera or microphone Web camera and headset Web camera and headset Integrated fixed-focus camera and microphone array Focus camera with integrated microphone or PTZ camera or micpod PTZ camera or micpod Performance 720p at 1 Mb/s 720p30 at 1 Mb/s w480p30 at 512 kb/s CIF 15 f/s at 128 kb/s 720p30 a 1 Mb/s 720p30 at 1 Mb/s 720p30 at 1 Mb/s Live streaming or recording (requires video center) Video recording inside video calls Native audio and web presentation recording; video recording inside video calls Video recording, outside of video calls Video recording, outside of video calls Video and data, inside and outside of video calls Annotation and whiteboard N/A Collaborate with Interactive Whiteboard Solution and OmniTouch 8660 My Teamwork desktops N/A N/A N/A External MCU required for multiparty video conferences that include OmniSwitch 8660 My Teamwork users N/A RADVISION SCOPIA Classic or Elite RADVISION SCOPIA Elite RADVISION SCOPIA Elite RADVISION SCOPIA Elite Video switching by OpenTouch Family Voice-activated video switching Voice-activated video switching Voice-activated video switching Voice-activated video switching Voice-activated video switching 8 Alcatel-Lucent Visual Collaboration Suite Product Name LifeSize Express 220 LifeSize Team 200 LifeSize Team 220 LifeSize Room 220 LifeSize Conference 200 Interactive Whiteboard Solution Usage SOHO, office, small conference room or wall mount Mid-sized or large conference room: Wall mount or media center Mid-sized or large conference room: Wall mount or media center Mid-sized or large conference room: Wall mount or media center Large conference room or boardroom: Telepresence Whiteboard: Meeting room or boardroom Video resolution 1080p30, 720p60, 720p30 720p30 1080p30, 720p60, 720p30 1080p30, 720p60, 720p30 1080p30, 720p30 1080p30, 720p30 capable Display support Dual HD Dual HD Dual HD Dual HD 3 HD Included 70-in. touch screen and projector unit Content sharing H.239/SIP dual video H.239/SIP dual video H.239/SIP dual video H.239/SIP dual video H.239/SIP 3 video, 1 data Advanced whiteboarding, application sharing, desktop sharing, web presentations, file attachments Integrated multipoint (embedded MCU) N/A 4-way MCU (720p30) 4-way 1080p30, 720p60, 720p30 8-way 720p30, 720p60 N/A 6-way 1080p30 CP and VAS N/A Camera or microphone PTZ camera or micpod PTZ camera and phone or PTZ camera and dual micpod PTZ camera and phone or PTZ camera and dual micpod PTZ camera and phone 3 HD camera or HD audio Optional integration with Video Conference series of products Performance 720p30 at 768 kb/s 720p60 at 1.1 Mb/s 1080p30 at 1.7 Mb/s 720p30 at 1 Mb/s 720p30 at 768 kb/s 720p60 at 1.1 Mb/s 1080p30 at 1.7 Mb/s 720p30 at 768 kb/s 720p60 at 1.1 Mb/s 1080p30 at 1.7 Mb/s 1080p30, 720p30 at 1 Mb/s 1080p30-capable Live streaming or recording (requires video center) Video and data, inside and outside of video calls Video and data, inside and outside of video calls Video and data, inside and outside of video calls Video and data, inside and outside of video calls Video and data, inside and outside of video calls Optional use with LifeSize Video Center Annotation and whiteboard N/A N/A N/A N/A N/A Collaborate with meeting rooms and OmniTouch 8660 My Teamwork desktops External MCU required for multiparty video conferences that include OmniSwitch 8660 My Teamwork users RADVISION SCOPIA Elite RADVISION SCOPIA Elite RADVISION SCOPIA Elite RADVISION SCOPIA Elite RADVISION SCOPIA Elite RADVISION SCOPIA Elite Video switching by OpenTouch Family Voice-activated video switching Voice-activated video switching Voice-activated video switching Voice-activated video switching Voice-activated video switching Voice-activated video switching Alcatel-Lucent Visual Collaboration Suite 9 THE UNIQUE ALCATEL-LUCENT ADVANTAGE The Alcatel-Lucent Visual Collaboration Suite is a key component of the Alcatel-Lucent Visual Communications Strategy, along with the Alcatel-Lucent Visual Broadcasting Suite and the Alcatel-Lucent Visual Customer Service solution. The Alcatel-Lucent vision is to provide enterprises with affordable, rich, effortless visual content, with anyone, anywhere, anytime accessibility, and core-to-desktop flexibility. By embedding video communications capabilities into our converged platform architecture and enabling quality real-time application delivery though the Alcatel-Lucent Application Fluent Networks, Alcatel-Lucent is evolving communications into effective visual conversations. With the Alcatel-Lucent Visual Communications Strategy, enterprises can meet all their video, UC, multimedia and infrastructure needs with one single vendor, reducing their operational, management and support complexity and cost. Alcatel-Lucent is a global leader in communications and trusted transformation partner to service providers, enterprises, strategic industries and governments worldwide. By leveraging the combined expertise of Alcatel-Lucent Bell Labs and the company’s global research and development facilities, Alcatel-Lucent provides unrivalled technical and scientific expertise as one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and one of the most experienced global-services organization in the industry, Alcatel-Lucent is a local partner with a global reach, providing solutions for delivering voice, data and video communications services to end users and carriers. 10 Alcatel-Lucent Visual Collaboration Suite Abbreviations 8400 ICS Alcatel-Lucent OmniTouch™ 8400 Instant Communications Suite MCU Multipoint Control Unit 8600 MIC Alcatel-Lucent Omni-Touch™ 8600 My Instant Communicator OPEX operating expenditures PBX Private Branch Exchanges PTZ pan, tilt, zoom ROI return on investment SIP Session Initiation Protocol TCO total cost of ownership UC Unified Communications SOHO Small Office Home Office VAS Voice Activated Switching 3G third generation CIF Common International Format CP Continuous Presence f/s frames per second HD High Definition IM Instant Messaging IMS IP Multimedia Subsystem Alcatel-Lucent Visual Collaboration Suite 11 www.alcatel-lucent.com Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright © 2011 Alcatel-Lucent. All rights reserved. EMG0591100905 (06)