Altiris™ Deployment Solution 6.9 Sp5 Mr3 From Symantec Release

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Altiris™ Deployment Solution 6.9 SP5 MR3 from Symantec Release Notes Altiris™ Deployment Solution 6.9 SP5 MR3 Release Notes The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version: PN: Legal Notice Copyright © 2013 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo and are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party (“Third Party Programs”). Some of the Third Party Programs are available under open source or free software licenses. The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses. 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THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19 "Commercial Computer Software - Restricted Rights" and DFARS 227.7202, "Rights in Commercial Computer Software or Commercial Computer Software Documentation", as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement. Symantec Corporation 350 Ellis Street Mountain View, CA 94043 http://www.symantec.com Printed in the United States of America. 10 9 8 7 6 5 4 3 2 1 Technical Support Symantec Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates. 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Contacting Technical Support Customers with a current support agreement may access Technical Support information at the following URL: www.symantec.com/business/support/ Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem. When you contact Technical Support, please have the following information available: ■ Product release level ■ Hardware information ■ Available memory, disk space, and NIC information ■ Operating system ■ Version and patch level ■ Network topology ■ Router, gateway, and IP address information ■ Problem description: ■ Error messages and log files ■ Troubleshooting that was performed before contacting Symantec ■ Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/business/support/ Customer service Customer service information is available at the following URL: www.symantec.com/business/support/ Customer Service is available to assist with non-technical questions, such as the following types of issues: ■ Questions regarding product licensing or serialization ■ Product registration updates, such as address or name changes ■ General product information (features, language availability, local dealers) ■ Latest information about product updates and upgrades ■ Information about upgrade assurance and support contracts ■ Information about the Symantec Buying Programs ■ Advice about Symantec's technical support options ■ Nontechnical presales questions ■ Issues that are related to CD-ROMs, DVDs, or manuals Support agreement resources If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows: Asia-Pacific and Japan [email protected] Europe, Middle-East, and Africa [email protected] North America and Latin America [email protected] Altiris Deployment Solution 6.9 SP5 MR3 Release Notes This document includes the following topics: ■ About Deployment Solution 6.9 SP5 MR3 ■ What's new in Deployment Solution 6.9 SP5 MR3 ■ General installation and upgrade information ■ Known issues for Deployment Solution 6.9 SP5 MR3 ■ Known issues of PC Transplant 6.8 SP4 MR3 ■ Fixed issues of Deployment Solution 6.9 SP5 MR3 ■ Fixed issues of PC Transplant 6.8 SP4 MR3 ■ Documentation that is installed ■ Other information About Deployment Solution 6.9 SP5 MR3 Deployment Solution provides a complete system to cut costs and improve IT response times for big jobs and small jobs by increasing access and productivity. Deployment Solution provides easy-to-use graphical consoles to organize computer groups, schedule deployment jobs, distribute disk images, and update packages. Deployment Solution is part of the following suites: ■ Altiris™ Client Management Suite from Symantec ■ Altiris™ Server Management Suite from Symantec 8 Altiris Deployment Solution 6.9 SP5 MR3 Release Notes What's new in Deployment Solution 6.9 SP5 MR3 ■ Altiris™ IT Management Suite from Symantec What's new in Deployment Solution 6.9 SP5 MR3 The following enhancement is introduced in the Deployment Solution 6.9 SP5 MR3 and PC Transplant 6.8 SP4 MR3: ■ Deployment Solution 6.9 SP5 MR3 now supports SQL Server 2012. For more information regarding Windows 8 and Windows Server 2012 support, see the following article: http://www.symantec.com/docs/DOC6193 General installation and upgrade information Deployment Solution can be installed and implemented locally as an independent deployment server system on a single LAN segment or site. For more information, see the Altiris Deployment Solution 6.9 SP5 from Symantec User Guide. www.symantec.com/docs/DOC3961 Known issues for Deployment Solution 6.9 SP5 MR3 The following are the known issues for this release: Table 1-1 Known issues Issue Description The axEngine sends blank MAC address to WOL proxies, WOL stops working. After an undetermined period of time, the axEngine stops sending out WOL MAC addresses in the SendWOL= communication. Imaging with enabled write filters is not Imaging with the write filters enabled is not supported on WES7. supported. The axsched does not support slash in folder hierarchy. The axSched is unable to locate job name with slash. A space in the database name causes the A space in the database name prompts an error and the installation installation wizard to exit the launch. wizard quits the launch without successful installation. The Imaging Windows Server 2008 in Japanese with Sysprep does not work. The Create Image task in Windows Server 2008 with Sysprep using RDeploy fails in Japanese client computer with shift JIS encode in unattended XML. Altiris Deployment Solution 6.9 SP5 MR3 Release Notes Known issues for Deployment Solution 6.9 SP5 MR3 Table 1-1 Issue Known issues (continued) Description The Permissions page in Web console The Permissions page throws an error when the option changes from throws error when configured in .Net 4.0 Users to User group. framework. The error is displayed when the Web console is configured in .Net 4.0 framework. The Windows PowerShell displays The Windows PowerShell status shows success for the Runscript task, incorrect status on Deployment Solution even if the script execution fails on the client computer. console. The DAgent status does not change even The clients connect back to the server but the status message on DAgent if client computer is removed from the UI shows disconnected. rejected list on Windows 32-bit console. The MAC address is not displayed for network adaptors such as Wi-Fi and FireWire. The MAC address is blank for the Wi-Fi network adaptor even though there is Wi-Fi connectivity. The installation of Web console displays During the installation of a Web console using Component install, the an error when launched using the installation ends abruptly and displays the following error message: Component install option. The package terminated unexpectedly. A predefined computers list that exceeds The DAgent lists only 80 predefined computers of the list that the engine 80 is truncated in DAgent. sent. The Distribute Disk Image task that uses Some of the time zones do not persist on the Windows 2003 and the Sysprep default answer file is unable WindowsXP client computers after the Distribute Disk Imaging task for to set the time zone correctly for Windows Sysprep Imaging. 2003 and WindowsXP client computers. The axEngine uses 25% of the CPU and stops processing jobs. The axEngine stops processing jobs once in every month or two and uses 25 % of the CPU. Work around for this issue is to restart the Altiris eXpress Server service. When the option Display only computers The performance of the Deployment Solution Web console is reduced and jobs the user has rights to manage is when the option Display only computers and jobs the user has rights enabled for more than 1000 clients, the to manage is enabled for more than 1000 clients. Deployment Solution Web console performance is reduced. For the WES 7 thin clients and Windows The DAgent icon in the system tray does not display change in the icon 7 desktops, the DAgent does not display for the WES 7 thin clients and Windows 7 desktops when the DAgent change in the icon when the DAgent establishes a remote control session. establishes a remote control session. 9 10 Altiris Deployment Solution 6.9 SP5 MR3 Release Notes Known issues of PC Transplant 6.8 SP4 MR3 Table 1-1 Known issues (continued) Issue Description The runscript task fails to execute a PowerShell script. The runscript task fails to execute a PowerShell script when the option Locally on the Deployment Server is selected in the task. Known issues of PC Transplant 6.8 SP4 MR3 The following are known issues for this release: Table 1-2 Known issues Issue Description The .pkg file fails to download on Windows Vista and Windows 7 OS from webstore. The .pkg file on the Windows Vista and Windows 7 operating systems throws an HTTP error 404 when you try to download the package from the webstore. Windows Defender settings cannot The Windows Defender requires the Distribute Personality task in the migrate using the domain administrator Deployment Solution that uses the local system account to migrate the account. Windows Defender settings. Migrating the Control Panel settings cause issues. The migration of regional settings on the destination computer causes issues with the CompareDocs program, if the CompareDocs program is installed on the destination computer. PC Transplant does not capture MS-Office PC Transplant does not support the cross version migration of Quick 2007 customize Quick Access Toolbar Access Toolbar from MS-Office 2007 to MS-Office 2010. extension files. For MS-Office the default Quick Access Toolbar settings cannot be migrated. The application does not get launched through A2i Builder on Windows Vista and Windows 7 operating systems. PC Transplant does not support the launch of applications through A2i Builder on Windows 7 and WindowsVista operating system. The Accessed or Not Accessed users do not get filtered on Windows Vista or Windows 7 computers. PC Transplant is not able to filter the Accessed or Not Accessed users on Windows Vista or Windows 7 computer. The destination agent does not get pushed PC Transplant is not able to push the destination agent on the destination on destination computer with computer using -usercontext switch consistently. -usercontext switch. The '-rt:network=*' switch does not work if given without -user switch. In PC Transplant, the '-rt:network=*' switch does not work if it is given without the -user switch. Altiris Deployment Solution 6.9 SP5 MR3 Release Notes Known issues of PC Transplant 6.8 SP4 MR3 Known issues (continued) Table 1-2 Issue Description The settings that you capture in package The Desktop, the Network, and the application settings that are captured are removed if you open it and edit in in the PC Transplant package get removed if the package is edited using PCTWiz PCTWiz The taskbar settings are not migrated. The following taskbar settings are not migrated: Windows XP to Windows Vista: ■ Taskbar and Start > Show quick launch. Windows Vista to Windows Vista: ■ Taskbar and Start > Taskbar > Show quick launch. Taskbar and Start > Start > Privacy. Both options under privacy are not migrated. ■ Taskbar and Start > Toolbars. No toolbar is migrated. ■ Windows Vista to Windows 7: Taskbar and Start menu properties > Start > Privacy. Both options under privacy are not migrated. ■ Taskbar and Start > Toolbars. No toolbar is migrated ■ Windows 7 to Windows 7: ■ Taskbar and Start > Taskbar > Use small icon is not migrated. Taskbar and Start > Start > Privacy. Both options under privacy are not migrated. ■ Taskbar and Start > Toolbars. No toolbar is migrated. ■ On migrating from MS-Word 2003 to MS-Word 2007 or MS-Word 2010, you cannot edit the Dictionaries. On migrating from MS-Word 2003 to MS-Word 2007 or MS-Word 2010, PC Transplant does not let you edit the Dictionaries. The Windows color settings that are The Windows color settings that are migrated using a PC Transplant migrated from Windows Vista to Windows from a Windows Vista computer to Windows 7 and Windows 8 computer 7and Windows8 are not displayed. are not displayed on the Windows 7 and the Windows 8 computer For a Windows 8 client computer, the The desktop scheme settings are not migrated for a Windows 8 client desktop scheme settings are not migrated. computer using the PC Transplant when the destination computer is set with a high contrast scheme. 11 12 Altiris Deployment Solution 6.9 SP5 MR3 Release Notes Fixed issues of Deployment Solution 6.9 SP5 MR3 Fixed issues of Deployment Solution 6.9 SP5 MR3 Following are the fixed issues for this release: Fixed issues Table 1-3 Issue Description The New Job wizard did not display correct results for preboot automation environment for Distribute Image and Create Image tasks. The New Job wizard displayed incorrect preboot automation environment for Distribute Image and Create Image tasks. The Distribute Disk Image task that uses All the time zones were preserved on the Windows Vista and later the Sysprep default answer file was operating system installed client computers after the Distribute Disk unable to set the time zone correctly. Imaging task for Sysprep Imaging. The Web console configuration errors that are related to IIS occurred when the console was launched on a server that had IIS 7.5. On launching the Web console in Internet Explorer, configuration errors occurred due to restrictions in IIS 7.5. Ensure that following roles and services are checked and enabled on the Windows 2008 R2 server: ■ HTTP features ■ Application development ■ Security Windows authentication ■ Management tools ■ IIS 6 management compatibility ■ 4.0 .NET framework is installed Even after the DAgent was enabled on When Enhanced Write Filter was enabled on WES7 thin client with WES7 thin clients with DAgent, the DAgent, changes were not reverted after the client was restarted Enhanced Write Filter did not revert the changes. The unplugged NICs in Windows Vista and Windows 7 did not report in inventory. The DAgent did not report inventory for Unplugged NICs for Windows Vista and Windows 7 clients. The imaging engine that is selected to edit When you edited the Create Image task for Ghost image, it set the task an imaging job reverted to RDeploy, even engine to revert to RDeploy and the task failed as the parameters did if a Ghost image was selected. not match the imaging engine. The Deployment Server Web Console About page displayed values for PDAs instead of clients. The About page in the Deployment Solution Web Console displayed incorrect licensed nodes for the client nodes and the PDA nodes. Altiris Deployment Solution 6.9 SP5 MR3 Release Notes Fixed issues of PC Transplant 6.8 SP4 MR3 Table 1-3 Fixed issues (continued) Issue Description The Copy File function created extraneous directory if directory name character had escape sequence (5C). The Copy File function on the Deployment Solution server created the files or the directories that did not exist on the server if the file name or directory character were of the composition of escape sequence. For example, xx or xx 5C. The entry of Windows Embedded Standard 7 was not present in the Computer Filter. An entry for Windows Embedded Standard 7 did not appear in the filter list. Fixed issues of PC Transplant 6.8 SP4 MR3 The following are the issues from the previous release that were fixed in this release: Table 1-4 Fixed issues Issue Description Proper error did not get logged into the Migrate.log PC Transplant did not log an error in the Migrate.log file, when the package was executed in quite mode with when the package was executed in quite mode with wrong wrong format of the Usermap file. format of the Usermap file. On deploying an image for Windows 7 client computers, On deploying an image for the Windows 7 client computer, the desktop settings of the new user installed the Luna the desktops settings for the new user were set to the Luna theme on client computer's desktop. theme. After installing an application through PC Transplant, the Automatic Logon window for a Windows XP 64-bit client computer did not display the domain name of the logged in user The domain name of the logged in user was not displayed in the Automatic Logon window for the Windows XP 64-bit client computer on installing the application through PC Transplant. On installing an application through PC Transplant, the On installing an application through PC Transplant the client computer became unresponsive and had to be client computer does not become unresponsive. logged off. The Microsoft Outlook 2010 Quick Access Toolbar settings were not migrated. The Microsoft Outlook 2010 Quick Access Toolbar settings were not migrated through PC Transplant. The screen saver settings were not migrated through PC Transplant. The screen saver settings cannot be migrated using the PC Transplant for same type of operating system. The Capture personality task failed on the client computer and exited. The Capture personality task failed on the client computer and exited. 13 14 Altiris Deployment Solution 6.9 SP5 MR3 Release Notes Fixed issues of PC Transplant 6.8 SP4 MR3 Table 1-4 Fixed issues (continued) Issue Description The Global Filter prioritization in PC Transplant was not maintained in the template builder. The Global Filter prioritization was not maintained in the template builder of the PC Transplant. The Windows metrics settings were not migrated for a The Windows Metrics settings were not migrated from Windows computer. Windows source computer to Windows destination computer. The icon metrics settings were not migrated from a Windows source computer to Windows destination computer. The icon metrics settings were not migrated from a Windows source computer to Windows destination computer. The color settings were not migrated from a Windows source computer to a Windows destination computer. You can migrate the color settings for the following Windows source computer to a Windows destination computer: ■ Windows XP to Windows XP ■ Windows Vista to Windows Vista ■ Windows 7 to Windows 7 ■ Windows 7 to Windows 8 ■ Windows 8 to Windows 8 An error message that the provided installation file is not supported by the PC Transplant was displayed when an edited .ini file was used for installing an application through PC Transplant On using an edited .ini file for installing an application through PC Transplant, an error message that the provided installation file is not supported by PC Transplant was displayed. For Windows 8, the background settings were not migrated for newly created user. For Windows 8, the background settings were not migrated for newly created user through the PC Transplant installer. The destination computer became unresponsive after The migration of taskbar settings using RTM required the taskbar settings were migrated using RTM from explicit logoff of the destination computer to complete the Windows XP x86 to Windows 7 x64 and required explicit migration process. log-off. The -migratelog switch did not validate using -cmdverify in the UI and in quite mode. To validate the command line switches –migratelog and –rtwhen they were used together, the –migratelog switch should be used after the –rtswitch. The registry keys that are captured did not get migrated The undo package of PC Transplant created extra registry correctly. keys if the registry value name had a file path. The undo package deleted the migrated key but some extra registry keys got created. Altiris Deployment Solution 6.9 SP5 MR3 Release Notes Documentation that is installed Documentation that is installed Documentation that is included into the product installation Table 1-5 Document Description Location Help Information about how to use this product. The Documentation Library, which is available in the Symantec Management Console on the Help menu. Help is available at the solution level and at the suite level. Context-sensitive Help is available for most screens in the Symantec This information is available in HTML Management Console. help format. You can open context-sensitive Help in the following ways: User Guide Information about how to use this product. This information is available in PDF format. Symantec Management Platform Help Information about how to use the Symantec Management Platform ■ The F1 key when the page is active. ■ The Context command, which is available in the Symantec Management Console on the Help menu. The Documentation Library, which is available in the Symantec Management Console on the Help menu. The Documentation Library provides a link to the PDF User Guide on the Symantec support Web site. ■ Supported Products page ■ Same as above. Other information Table 1-6 Information resources that you can use to get more information Document Description Location Knowledge base Articles, incidents, and issues about this product. SymWISE support page Symantec Connect An online magazine that contains best Symantec Connect page practices, tips, tricks, and articles for users of this product. 15 16 Altiris Deployment Solution 6.9 SP5 MR3 Release Notes Other information