Transcript
950-0070-00, Rev. B English
ARTHREX SYNERGY MATRIX™ MANAGEMENT SOFTWARE INSTALLATION GUIDE
AR-3200-1036 AR-3200-1049
The Arthrex Synergy Matrix Management Installation Guide provides important information for the safe operation and installation of the Synergy Matrix Management Software. Read this guide thoroughly prior to using this system and keep it in an easily accessible place for use by all operating personnel. Read and follow all safety warnings, cautions and precautions.
Arthrex, Inc. 1370 Creekside Blvd. Naples, FL 34108, USA +1 (800) 934-4404
Arthrex GmbH Erwin-Hielscher-Strasse 9 81249 München, Germany +49 89 909005-0
Technical Support 1-888-420-9393
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This is not a warranty document. For all warranty information, including disclaimers, exclusions, terms, conditions and related provisions, refer to the "Arthrex U.S. Product Warranty" section of the Arthrex, Inc. website, found at www.arthrex.com whose provisions are incorporated herein by reference.
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Table of Contents 1.0 Introduction ...................................................................................................................................... 4 1.1
Intended Use ................................................................................................................................. 4
1.2 Contraindications ............................................................................................................................. 4 1.3
Warnings and Precautions ............................................................................................................ 4
1.4
Symbol Definitions ........................................................................................................................ 4
1.5
Initial Use of the Device ................................................................................................................ 5
1.6
Contacting Arthrex Customer Service ........................................................................................... 5
2.0 Synergy Matrix System Equipment List ........................................................................................... 6 3.0 Synergy Matrix Management Software and Hardware Specifications ............................................. 7 4.0 Synergy Matrix Management Software Equipment Interconnect Diagram ...................................... 8 5.0 Synergy Matrix Management Software Installation Instructions ...................................................... 9 6.0 Maintenance and Troubleshooting ................................................................................................. 12
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1.0 Introduction It is recommended that personnel study this manual before utilizing Synergy Matrix Management Software. The safe and effective use of this system requires the understanding of and compliance with all warnings, precautionary notices, and instructions marked on the product, and included in this manual.
1.3
Warnings and Precautions
The words WARNING, PRECAUTION, and NOTE carry special meanings and they should be read carefully. WARNING: The safety and/or health of the patient, user, or a third party is at risk. Comply with this warning to avoid injury to the patient, user, or third party. PRECAUTION: This contains information concerning the intended use of the device or accessory. Damage to the equipment is possible if these instructions are not followed.
Synergy Matrix consists of the following part numbers:
AR-3200-1030 Synergy.net Management Software
AR-3200-1036 Synergy Matrix Management Software
AR-3200-1049 Synergy Matrix Management Software Additional License
NOTE: A note is added to provide additional, focused, information.
1.3.1
1.1
Intended Use
Intended to provide the functions defined below.
1.2
Synergy Matrix is designed to allow transfer selection and distribution of A/V signals and medical images from various commercially available instruments that are commonly used in a medical procedure laboratory or operating room. Synergy Matrix is also designed for transfer selection and distribution of human interface signals and control signals of non-medical room equipment. Synergy Matrix allows control and selection of these signals from a central point.
Synergy Matrix is not intended to be used in the vicinity of MRI or other devices that use strong magnetic fields.
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This equipment is designed for use by medical professionals completely familiar with the required techniques and instructions for use of the equipment. Prior to using the device, read and follow all warning and precautionary notices and instructions marked on the product and included in this manual. Become familiar with the operation and function of this device and associated accessories. Failure to follow these instructions can lead to:
1.3.2
Contraindications Synergy Matrix is not intended to be used for remote or robotically-assisted surgery.
WARNINGS
1.4
Damage or malfunction of the device or accessories.
Follow all warnings and cautions in these manuals.
PRECAUTIONS Follow all warnings and cautions in these manuals.
Symbol Definitions See System Component Manuals for Symbol Definitions.
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1.5
Initial Use of the Device WARNINGS: 1. Do not use the Synergy Matrix Management Software system with incompatible equipment or accessories that are not authorized by Arthrex. Doing so may void warranty. 2. Read each of the Instructions for Use for each of the System Components prior to use. 3. The electrical installation of the operating room where the device is used must comply with applicable national requirements. 4. The system is not intended for use in areas of explosion hazards. If explosive nitrous gases are used the system may not be operated in the danger zone.
1.6
Contacting Arthrex Customer Service For questions or problems related to Synergy.net Management Software system or for technical assistance, contact Customer Service at 888-420-9393.
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2.0 Synergy Matrix System Equipment List Synergy Matrix Hardware Part Number
Description
Surgical Displays AR-3250-2604
HD Monitor with Decoder, LED, 26”
AR-3250-3210
SynergyUHD4 4K 32” Monitor with Decoder
K9307915 Network Switch (Extreme) C9826180 B562168
42” HD Medical Grade LED Display, w/Decoder
ENW Summit X670 G2 Network Switch ENW Summit X670 AC PSU
C9826158
Kit 10G SFP+ module Optical - 6 pcs
C9826159
Kit 10G SFP+ moduleRJ45 - 3 pcs
B560832
ENW Summit VIM-40G4x
Cisco Switch WS-C3850-48XS-S
Cisco Catalyst 3850 48 Port 10G Fiber Switch IP Base Cisco QSPF+ cables
Single Channel Encoders DVI Encoder with 1 DVI-SL Input K9303030A K9303031A
AV to IP Encoder with 1 DP Input
K9303032A
HD-SDI Encoder with 1 HD-SDI Input
Dual Channel Encoders K9303026A
AV-to-IP Encoder with VGA & CVBS or VGA & S-Video
K9303027A
DVI Encoder with 2 DVI-SL Input
K9303028A
AV to IP Encoder with 2 DP Input
K9303029A
HD-SDI Encoder with 2 HD-SDI Input
Dual Channel Decoders K9303025A
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IP to AV Decoder with 2 DVI-SL Outputs
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3.0 Synergy Matrix Management Software and Hardware Specifications 1. Synergy.net application server: For requirements, see the Syenrgy.net User Manual 2. NMS server: a. IBM/Lenovo x3250 b. OS: Windows Server 2012 c. Processor: Intel Xeon E3-1285 3.6 GHz d. Video Card: Intel HD Graphics P4700 is included with the processor e. Memory: 16 GB f. Storage: >500GB g. Network: 1 GB (2 Ethernet connections supported) 3. Barco Nexxis encoders and/or decoders: a. Firmware version: netviz1.06T13.deb
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4.0 Synergy Matrix Management Software Equipment Interconnect Diagram
Figure 1-Interconnect Diagram A typical Synergy Matrix setup consists of a Synergy.net application server, multiple optical switches such as the Extreme Summit X670 G2 or Cisco Catalyst C3850, multiple Barco Nexxis encoders and decoders and the NMS server for each switch. Synergy Matrix software is installed on the NMS server. As an example shown in Figure 1, the Synergy.net application server as well as all Synergy CCUs reside on the facility network. On the facility network, a separate VLAN is created for each switch. The requirements for configuring Synergy Matrix VLANs include the following: 1. Each Matrix VLAN has its own unique subnet and gateway, which are also different from the facility subnet and gateway. That is, the Synergy.net application server and CCU consoles residing on facility network shall be in a different VLAN than every unique VLAN configured for each optical fiber switch. 2. All devices in each Matrix VLAN shall have the same access level as all devices on the facility network. Ideally, this would include Internet access. 3. The facility provides DHCP service to all devices in the Synergy Matrix VLANs. This will ensure all devices connected to the optical switches are visible to the facility’s IT staff. 4. For each VLAN the DHCP range shall start from x.x.x.20. If more than one optical switch is needed, then Extreme VIM or Cisco QSPF+ cables shall connect the switches. Arthrex recommends connecting port 1 of each switch to its VLAN Ethernet wall jack using a SFP+ module and connecting port 2 of each switch to the NMS server. All other connections (i.e. decoders, encoders) to the switch will be made using 10GBase-SR SFP+ modules in combination with LC2 Multi Mode Duplex 10Gb fiber cables. 950-0070-00 B
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5.0 Synergy Matrix Management Software Installation Instructions Initial installation: These instructions assume user has already set up Windows server meeting the hardware and software specifications outlined in the previous sections. The Synergy.net application should be installed per the instructions in the Synergy.net Management Software Installation Guide. The Synergy Matrix Management Software along with the Synergy.net Management Software needs to be installed on a media/NMS server. 1. Log on to the Windows server with an account that has local administrator privileges. Click Start->Control Panel -> User Accounts ->Manage Another Account -> Add a User Account Create a new user called “SynergyUser” as administrator and with password “Arthrex123” as shown below and click the Next button:
Figure 2-Create new User The screen shown in Figure 3 will appear. Confirm the user and click the Finish button.
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Figure 3-New User Confirmation The screen shown in Figure 4 will appear. Select the SynergyUser that was just created.
Figure 4-Change User Account
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The screen shown in Figure 5 will appear. Select Administrator and then click on Change Account Type.
Figure 5-Change Account Type 2. Log off and login as the new user just created - “SynergyUser”. 3. At this point follow the installation instructions for the media server installation in the Synergy.net Management Software Installation Guide. During the installation when the screen shown in Figure 6 appears make sure the check box for Matrix is enabled otherwise follow the instructions as detailed for the media server installation.
Figure 6-Matrix Setup Check Box
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6.0 Maintenance and Troubleshooting The Synergy Matrix Management Software does not require any maintenance. Refer to individual component manuals for maintenance requirements for any hardware used with the Synergy Matrix Management Software.
Troubleshooting Symptom
Source cannot be detected.
Display cannot be detected.
Display shows a different source than the routed source. Display shows orange or blue background. Display shows the routed source in a small window instead of full screen. Cannot change the display layout or the display’s change layout button disappear. Video signal on display shows color distortion or a streaky image.
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Possible Cause
Corrective Action
Source is powered off.
Turn on video source.
Encoder is powered off.
Turn on encoder.
Encoder fiber is not correctly connected.
Secure the encoder fiber connection to the switch.
Source video feed is not correctly connected to the encoder.
Secure the source video output to the encoder.
The source is fed to the wrong OR ports on the switch.
Check the encoder fiber output goes to the correct OR ports on the switch.
Display is powered off.
Turn on display.
Decoder is powered off.
Turn on decoder.
Decoder fiber is not correctly connected.
Secure the decoder fiber connection to the switch.
Display is not correctly connected to the decoder.
Secure decoder output to the right input connector of the display.
The decoder of the display is connected to a wrong OR ports on the switch.
Check the decoder fiber output goes to the correct OR partition on NMS switch.
Display is set to a different input channel. No video source is routed to the display.
The display settings are wrong.
Set the display input to match the connected decoder. Route a desired video source to the display. Set the display settings to the following:
Full Mode
The display shares a decoder with the other display. Both channels of a decoder are occupied.
One display use only one channel of a decoder, if PIP or PAP is desired for this display then make sure not more than one monitor is attached to one decoder
Faulty fiber/cable connection.
Secure the fiber / cable connection.
Faulty fiber or cable.
Change the fiber or cable.
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Arthrex, Inc. 1370 Creekside Blvd. Naples, FL 34108, USA Customer Service 866-267-9138
All rights reserved. Printed in USA
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