Argentine Barbecue Grill

Transcript

Argentine Barbecue Grill Owner’s Manual Assembly and Operating Instructions Model # CG2093901-RG Tools required for assembly: (Not Included) Pliers, Philips & Flathead Screwdrivers, Adjustable Wrench. Keep this manual for future reference Should you encounter any problem, CALL US FIRST. Do not return product to the store. WE CAN HELP. Please contact Customer Service at [email protected] or at 1-888-837-1380, Mon to Fri, 8:00 a.m. – 5:00 p.m. Pacific Standard Time. CG2093901-RG ENG Page 1 of 24 20131018 V.1 WARNING ! ! l Only use this grill on a hard, level, non-combustible, stable surface (concrete, ground, etc.) capable of supporting the weight of the grill. Never use on wooden or other surfaces that could burn. l DO NOT use grill without charcoal ash tray in place. DO NOT attempt to remove charcoal ash tray while coals are hot. l When grill is in use, keep clearance of 60” (152.4cm) between the hot grill and any combustible materials, such as bushes, trees, wooden decks, wooden fences, buildings, etc. Do not place hot grill under roof overhang or in any other enclosed area. l The maximum weight of charcoal briquettes to be used is 15.8 pounds (7.2kg). Too much charcoal may cause the surface coating to peel off and will void the warranty. l FOR OUTDOOR USE ONLY. DO NOT operate grill indoors or in an enclosed area because of carbon monoxide poisoning that can lead to personal injury or death. l For household use only. Do not use this grill for other than its intended purpose. l We recommend the use of a charcoal chimney starter to avoid the dangers associated with charcoal lighting fluid. If you choose to use charcoal lighting fluid, only use lighting fluid approved for lighting charcoal. Carefully read manufacturer’s warnings and instructions on the charcoal lighting fluid and charcoal prior to the use of their product. Store charcoal lighting fluid safely away from grill. l Do not use gasoline, kerosene or alcohol for lighting charcoal. Use of any of these or similar products could cause an explosion possibly leading to severe bodily injury. l Never add charcoal lighting fluid to hot or even warm coals as flashback may occur causing severe burns. l Place grill in an area where children and pets cannot come into contact with it. Close supervision is necessary when grill is in use. l Do not leave grill unattended when in use. l When adding charcoal and / or wood, use extreme caution and follow instructions in “Adding Charcoal / Wood During Cooking” section of this manual. l Do not store or use grill near gasoline or other flammable liquids, gases or where flammable vapors may be present. l Do not store lighter fluid or other flammable liquids or materials under the grill. l Use caution when adjusting charcoal grate height. Use oven mitts. Handles will be hot when in use. l Grill is hot when in use. To avoid burns: l DO NOT attempt to move the grill. l Wear protective gloves or oven mitts. l DO NOT touch any hot grill surfaces. l DO NOT wear loose clothing or allow hair to come in contact with grill. CG2093901-RG ENG Page 2 of 24 20131018 V.1 ! WARNING ! l When grilling, grease from meat may drip into the charcoal and cause a grease fire. If this should happen, do not use water to extinguish grease fires. l We advise that a fire extinguisher be on hand. Refer to your local authority to determine proper size and type of fire extinguisher. l Keep hands, face and body a safe distance away. Flash flare ups may occur when air comes into contact with fire or hot coals. l Never place more than 15.8 pounds (7.2 kg) on side shelf. Do not lean on the side tables. Always ensure side tables are securely fastened. l Do not allow charcoal and/or wood to rest on the walls of grill. Doing so will greatly reduce the life if the metal and finish of your grill. l Use caution during assembly and while operating your grill to avoid scrapes or cuts from sharp edges of metal parts. Use caution when reaching into or under grill. l Never leave coals and ashes in grill unattended, before grill can be left unattended, remaining coals and ashes must be removed from grill. Use caution to protect yourself and property, carefully place remaining coals and ashes in a non-combustible metal container and saturate completely with water, allow coals and water to remain in metal container 24 hours prior to disposing. l Extinguished coals and ashes should be placed a safe distance from all structure and combustible materials. l With a garden hose completely wet the surface beneath and around grill to extinguish any ashes, coals or embers which may have fallen during the cooking or cleaning process. l After each use, clean the grill thoroughly and apply a light coat of vegetable oil on the cooking grates to prevent rusting. Cover the grill to protect it from excessive rusting. l Use caution when lifting or moving grill to prevent strains and back injuries. l Store the grill out of reach of children and in a dry location when not in use. l Do not attempt to services grill other than normal maintenance as explained in “After-Use Safety” and “Proper Care & Maintenance” sections of this manual. l Properly dispose of all packaging material. Use caution and common sense when operating your grill. Failure to adhere to safety warning and guidelines in this manual could result in bodily injury or property damage. Save this manual for future reference. CG2093901-RG ENG Page 3 of 24 20131018 V.1 ASSEMBLY INSTRUCTIONS THANK YOU FOR PURCHASING THIS ARGENTINE BARBECUE GRILL Read all safety warnings & assembly instructions carefully before assembling or operating your grill. For missing parts, please call customer service at [email protected] or at 888-837-1380 (U.S. only), Mon to Fri, 8:00 a.m. – 5:00 p.m. Pacific Standard Time. (Proof of purchase will be required.) Inspect contents of the box to ensure all parts are included and undamaged. We recommend two people for assembly of this grill. The following tools are required for assembly and are not included: l l l Pliers Philips & Flathead Screwdrivers Adjustable Wrench Product Diagram CG2093901-RG ENG Page 4 of 24 20131018 V.1 Component List 1. Rotation Shaft 2. Ratchet Wheel 1 pc 5. Check Lever Spring 1 pc 6. Check Lever 4. Flywheel Handle 1 pc 7. V-groove Grate 1 pc 9. (R ) Lifter Rack 3. Flywheel 1 pc 10. (L) Sliding Pillar 1 pc 8. (L) Lifter Rack 2 pcs 11. Lifter Bracket 1 pc 12. Cooking Grate Support 1 pc 13. Grease Collector 2 pcs CG2093901-RG ENG 1 pc 14. Side Guard 2 pcs 15. Back Guard 2 pcs Page 5 of 24 1 pc 16. (R ) Side Table 1 pc 1 pc 20131018 V.1 17. Charcoal Grate 18. Grill Body Chassis 2 pcs 21. Ash Pan Handle 1 pc 22. Left Front Leg 2 pcs 25. Right Front Leg 19. Front Panel Guard 1 pc 23. Left Rear Leg 1 pc 26. Swivel Caster 20. Ash Pan 2 pcs 24. Rear Right Leg 1 pc 27. Swivel Caster with 1 pc 28. Bottom Rack Brake 1 pc 29. Chain 2 pcs 30. Stop Collar 2 pcs 2 pcs 31. (R ) Sliding Pillar 1 pc 1 pc 1 pc 32. (L) Side Table 1 pc 33. Security Pin 1 pc CG2093901-RG ENG Page 6 of 24 20131018 V.1 STOP! DO NOT RETURN TO RETAILER For assembly assistance, missing or damaged parts, please contact customer service at, [email protected] or 1-888-837-1380 Mon to Fri, 8:00 a.m. – 5:00 p.m. Pacific Standard Time. Hardware List A Bolt (M6X12) 60 pcs B Bolt (M6X25 SS) 3 pcs Bolt (M6X50) 4 pcs D Bolt (M6X12 SS) 32 pcs E Flange Nut (M6) 26 pcs F Flange Nut (M6 SS) 12 pcs G Lock Nut (M16) 1 pc H Insulation Washer 1 pc I Step Screw A 4 pcs C CG2093901-RG ENG Page 7 of 24 20131018 V.1 J Bolt (M6X15 SS) 2 pcs K Step Screw B 1 pc L Check Lever Collar 1 pc M Cap Nut 1 pc N R Pin 1 pc CG2093901-RG ENG Page 8 of 24 20131018 V.1 Assembly Procedures Step 1. Assemble the Left Front Leg (22) and Right Front Leg (25) to the Grill Body Chassis (18) using M6X12 Bolt (A) as indicated below. Hand Tighten only Assembly of legs on the front side of the grill Step 2. Assemble the Left Rear Leg (23) and Right Rear Leg (24) to the Grill Body Chassis (18) using M6X12 Bolt (A) as illustrated below. Hand Tighten only Assembly of legs on the rear side of the grill CG2093901-RG ENG Page 9 of 24 20131018 V.1 Step 3. Turn upside down the chassis (18); assemble the Bottom Rack (28) with the 4 legs using M6X12 Bolt (A). Hand Tighten only 18 Step 4. Assemble the Swivel Caster with Brake (27) to Left Front Leg (22) and Left Rear Leg (23), also Swivel Caster (26) to Right Front Leg (25) and Right Rear Leg (24) using M6X12 Bolt (A) and M6 Flange Nut (E). Tighten with tools CG2093901-RG ENG Page 10 of 24 20131018 V.1 Step 5. Install the Front Panel Guard (19) to the Left Front Leg (22) and Right Front Leg (25) using M6X12 Bolt (A) and M6 Flange Nut (E). Hand Tighten only 25 22 Step 6. Assemble (L) Lifter Rack (8) and (R ) Lifter Rack (9) on the upper end of the legs and fix with M6x50 Bolt (C ) and M6 Flange Nut (E ). Also affix the joints with M6X12 Bolt (A). Hand Tighten only CG2093901-RG ENG Page 11 of 24 20131018 V.1 Step7. Install (L) Sliding Pillar (10) and (R ) Sliding Pillar (31) using M6X12 SS Bolt (D) as shown. NOTE: Now tighten all screws in Steps 1 through Step 7. Tighten with tools Step 8. Install the two Side Guards (14) to the upper part of the legs using M6X12 SS Bolt (D) as shown. Hand Tighten only CG2093901-RG ENG Page 12 of 24 20131018 V.1 Step 9. Install the Back Guard (15) to the upper part of the legs using M6X12 SS Bolt (D) as shown. Hand Tighten only Step 10. Install the (L) Side Table (32) and (R ) Side Table (16) using M6X12 Bolt (A). Tighten with tools CG2093901-RG ENG Page 13 of 24 20131018 V.1 Step 11. Insert Rotation Shaft (1) through the hole on (R ) Lifter Rack (9), put in the Stop Collar (30) with a M6X12 Bolt (D) and screw in loosely, then pass through the hole on (L) Lifter Rack (8). Put on Insulation Washer (H) and M16 Lock Nut (G) at the rear end of the shaft (1) loosely. Assemble Ratchet Wheel (2) with a M16X12 Bolt (A) and the Flywheel using M6X25 SS Bolt (B) accordingly. Screw in the Flywheel Handle (4) to the Flywheel (3) tightly with screw driver and insert the R Pin (N) to the rear end of the Flywheel Handle (4). Assemble the Check Lever (6) and Check Lever Collar (L) with the Step Screw (K) and lock up with the Cap Nut (M). Hook up the Check Lever Spring (5) with Check Lever (6) and (R ) Sliding Pillar (31). Fix the chain of the Security Pin (33) on the (R ) Lifter Rack(9) with a M6X12 Bolt (A). Hand Tighten only CG2093901-RG ENG Page 14 of 24 20131018 V.1 Step 12. Assemble Lifter Bracket (11) on both sides of Cooking Grate Support (12) using M6X12 SS Bolt (D) and M6 SS Flange Nut (F). Install the Step Screw A (I) on Cooking Grate Support (12) using M6 Flange Nut (E) and tighten all as shown. Tighten with tools Step 13. Assemble Chains (29) to Rotation Shaft (1) using M6X25 SS Bolt (B) with M6 SS Flange Nut (F) and connect the lower end of the chain to the Lifter Brackets (11) using M6 SS Flange Nut (F) and M6X15 SS Bolt (D). NOTE: Adjust and make sure both Chains (29) are taut and hanging the Cooking Grate Support (12) firmly. Tighten with tools CG2093901-RG ENG Page 15 of 24 20131018 V.1 Step 14. Assemble the Ash Pans (20) with Ash Pan Handles (21) using M6X12 Bolt (A). Tighten with tools Step 15. Put the Ash Pans (20) and Charcoal Grates (17) into the Grill Body Chassis (18) carefully. CG2093901-RG ENG Page 16 of 24 20131018 V.1 Step 16. Put in the V-groove Grate (7). Make sure the upper inverted V-bar of the V-groove Grate (7) is correctly mounted on the Cooking Grate Support (12) as show by illustration A, while the lower inverted V-bar of the V-groove Grate (7) is tightly bounded by the lower frame of the Cooking Grate Support (12) as shown by illustration B below. A B A B Step 17. Hook on the Grease Collectors (13). CG2093901-RG ENG Page 17 of 24 20131018 V.1 Step 18. Adjust the Stop Collar (30) and Ratchet Wheel (2) to ensure NO HORIZONTAL movement on the Rotation Shaft (1) arises and tighten both the screws accordingly. Make sure the Security Pin (33) always fully pass through the (R ) Lifter Rack when insert which helps preventing any accidentally falling of the cooking grates in case of bumping on the Check Lever (6) unexpectedly. 2 Tighten with tools 30 1 6 33 Step 19. Assembly completed! NOTE: Make sure all screws are tightened before use! Tighten with tools CG2093901-RG ENG Page 18 of 24 20131018 V.1 WARNING ! ! DO NOT use grill without charcoal ash tray in place. DO NOT attempt to remove charcoal ash tray while tray contains hot coals. Place the grill outdoors on a hard, level, non-combustible surface away from roof overhang or any combustible material. Never use on wooden or other surfaces that could burn. Place the grill away from open windows or doors to prevent smoke from entering your house. In windy weather, place the grill in an outdoor area that is protected from the wind. PREPARATION FOR USE & LIGHTING INSTRUCTIONS IMPORTANT: To protect your grill from excessive rust, the unit must be properly cured and covered at all times when not in use. NOTE: It is important that the exterior of the grill is not scraped or rubbed during the curing process. CLEAN GRATES BEFORE FIRST USE Make sure the cooking frame suspension system and its ratchet locking device are functioning properly. the cooking grate to highest position by turning the flywheel in front to back direction Adjust Lighting Instruction Step 1 Pull out the Security Pin (33) in order to set free the Check Lever (6). Note: Always fully lock the Security Pin (33) through the holes on the (R ) Lifter Rack which helps preventing accidentally falling of the cooking grates in case of bumping on the Check Lever (6) unexpectedly. Step 2 Make sure the cooking frame suspension system and its ratchet locking device are functioning properly. The Check Lever (6) MUST BE engaged with the Ratchet Wheel (2) tightly and sturdy. Adjust the cooking grate to highest position by turning the flywheel in front to back direction. 2 6 33 CG2093901-RG ENG Page 19 of 24 20131018 V.1 ! WARNING ! Read all safety warnings and instructions carefully before operating your grill. Step 3 Crumple up 8-10 single newspaper pages and make 1st layer of them on the charcoal tray. Put charcoal briquettes / fire wood on top of 1st layer to create another layers, repeat this step to form a pyramid shape. Light the paper, allow for the charcoal briquettes / fire wood to completely ignite. Spread out charcoal / fire wood over the charcoal tray by using long cooking tongs or long metal tube. If using a Charcoal Chimney Starter, follow all manufacturer’s warnings and instructions regarding the use of their product. Start with 8.8 pounds (4 kg) of charcoal. Instruction for using charcoal chimney (FOR REFERENCE ONLY) : 1. Begin with three full sheets of newspaper. 2. Take 2 sheets of newspaper and roll each into a tube shape and then give them a little twist to form each of them into a straight “rope” like shape. Be careful to not twist too tight. 3. Turn the charcoal chimney starter over and place both pieces of rolled and twisted newspaper along the inside bottom of the charcoal chimney starter to form a complete circle. Leave a hole in the middle of the charcoal chimney starter with no paper in it. 4. Crumple up the 3rd sheet of newspaper into a ball. Be careful to not crumple too tight. Sprinkle about 1 table spoon of cooking oil on the ball of newspaper. You can also use a few sprits of cooking oil from a spray can. Don’t use too much oil. Place the ball of cooking-oiled newspaper in the center of the charcoal chimney starter. 5. Flip the chimney over and add charcoal. Take care so that the newspaper does not fall out. 6. Use a match or long lighter to light the paper. 7. Stand back and watch the charcoal chimney starter do its stuff. 8. After charcoal has turned an ash gray color, carefully pour the charcoal onto your charcoal grate. Spread out charcoal / fire wood over the charcoal tray by using long cooking tongs or long metal tube. If you choose to use charcoal lighting fluid, ONLY use charcoal lighting fluid approved for lighting charcoal. Do not use gasoline, kerosene, alcohol or other flammable material for lighting charcoal. Follow all manufacturer’s warnings and instructions regarding the use of their product. Start with 8.8 pounds (4 kg) of charcoal. Place the charcoal in the center of each charcoal grate. Saturate charcoal with lighting fluid. Wait 2 to 3 minutes to allow lighting fluid to soak into charcoal. Store lighting fluid at a safe distance from the grill. Make sure charcoal grate completely placed inside the grill. Stand back and carefully light charcoal. Allow to burn until covered with a light ash (approximately 20 minutes). Spread out charcoal / fire wood over the charcoal tray by using long cooking tongs or long metal tube. Step 4 Adjust the cooking grate at desired level by turning the flywheel and ensuring lock in place, and then insert the Security Pin (33) at once to lock the ratchet locking device again for safety purpose. CG2093901-RG ENG Page 20 of 24 20131018 V.1 ARGENTINE GRILLING INSTRUCTIONS Before lighting a fire, check to ensure that lifting system and ratchet locking device of cooking grate are functioning properly, that collar fittings and flywheel are firmly anchored to the rotation shaft and those assemblies of the fire-grate, ash pan, cooking grate and basting pan have been completed as in assembling upfront. Raise the cooking grates by turning the flywheel front to back. The grates will be locked at any desired height. To lower the grates, grasp the flywheel with your right hand, while disengaging the ratchet latch with your left hand; then slowly turn the flywheel back to front. Coals are not necessary for cooking on this grill as it is designed for flame cooking. You may begin as soon as you light the fire, making sure, however, that the cooking grate is at the maximum height to avoid burning the food. Arrange the fire evenly in the charcoal grate, toward the center rather than only the back. Before placing your food, make sure the cooking grates are seated correctly with the open end of the channels facing forward. Affix the basting pans and add the ingredients of your choice, starting with a splash of base such as extra virgin olive oil, butter or wine. Liberally and regularly baste your food using a high-quality natural bristle brush. If one or more cooking grates become blocked with food pieces while cooking is in progress, free them with long handle spatula. Making best use of the V-groove Grate System Make sure the upper inverted V-bar of the V-groove The lower inverted V-bar of the V-groove Grate (7) MUST Grate (7) is correctly SIT ON the Cooking Grate be tightly bounded by the lower frame of the Cooking Support (12) as shown. Grate Support (12) as shown. Because you can regulate heat and convert juices into basting sauces, opportunities present themselves in ways you may not associate with grilling. For example, we recommend: l Whole poultry split and cooked flat, like steaks l Whole fish butterflied and cooked without turning l Vegetables and fruits – their sweetness is complemented by hardwood flavor CG2093901-RG ENG Page 21 of 24 20131018 V.1 Adding Charcoal/Wood During Cooking Additional charcoal and/or wood may be required to maintain or increase cooking temperature. Step 1 Stand back and adjust the flywheel (3) with care. DO NOT touch the grates by hand Step 2 Stand back a safe distance and use long cooking tongs to lightly brush aside ashes on hot coals. Use cooking tongs to add charcoal and/or wood to charcoal grates, being careful not to stir-up ashes and sparks. If necessary, use your Charcoal Chimney Starter to light additional charcoal and/or wood and add to existing fire. ! WARNING ! Never add charcoal lighting fluid to hot or even warm coals as flashback may occur causing severe burns. Step 3 Extinguish any hot ashes, coals or embers which may have fallen from the grill or beneath and around grill using water hose. TIPS and TECHNICHNIQUES You likely know the basics, so here are ways your grill will extend your range. 1. Basting. We cannot stress this benefit enough. The juices that flow down the cooking grates into the basting pan are the ideal foundation for sauces. Having them available transforms outdoor cooking in important ways. Meats and fish remain moist, with flavor enhanced and nutrients retained. Foods that would dry out or burn without basting become excellent grill fare. 2. Low heat. Precise heat control lets you cook delicate foods low and slow. For example salmon, butterflied whole on a bed of fresh dill and basted with butter cooks gradually in the moist heat, never baving to be turned or disturbed until serving time. Maintenance & Cleaning ! l l l l l l WARNING ! Always allow grill and all components to cool completely before handling. Never leave coals and ashes in grill unattended. Make sure coals and ashes are completely extinguished before removing. Before grill can be left unattended, remaining coals and ashes must be removed from grill. Use caution to protect yourself and property. Place remaining coals and ashes in a non-combustible metal container and completely saturate with water. Allow coals and water to remain in metal container 24 hours prior to disposing. Extinguished coals and ashes should be placed a safe distance from all structures and combustible materials. With a garden hose, completely wet surface beneath and around the grill to extinguish any ashes, coals or embers which may have fallen during the cooking or cleaning process. Cover and store grill in a protected area away from children and pets. CG2093901-RG ENG Page 22 of 24 20131018 V.1 Proper Care & Maintenance l l l l l l To protect your grill from excessive rust, the unit must be properly cleaned and covered at all times when not in use. Wash cooking grates and basting pans with hot, soapy water, rinse well and dry. Clean inside and outside of grill by wiping off with a damp cloth. If rust appears on the exterior surface of your grill, clean and buff the affected area with steel wool or fine grit emery cloth. Touch-up with a good quality high-temperature resistant paint. Never apply paint to the interior surface, such as ash pan or charcoal grates. Rust spots on the interior surface can be buffed, cleaned, and then lightly coated with vegetable oil or vegetable oil spray to minimize rusting. Check following components every month 1. Chain. Make sure the screws holding the chain to the rotational shaft and cooking grate support are firmly seated by tightening them with your screw driver. 2. Flywheel. Make sure the set bolt anchoring the wheel to rotational shaft holds it tightly in place for turning. 3. Lubrication. Put household oil on the suspension shaft where it passes through both sides of the frame or enclosure. Place another drop on the pivot point of the ratchet – lock that holds it at height. 4. Cleaning. Lower the surface close to the fire at the end of cooking and scrape away the charred residue with the long handle spatula. Clean with hot soapy water, rinse well and dry. LIMITED WARRANTY 1. Manufacturer warrants this Product to be free from defects in workmanship and materials for a period of 90 days from the date of purchase, PROVIDED claims are submitted, in writing, with proof of purchase. 2. If any part of this item fails because of a manufacturing defect within the Limited Warranty Period, Manufacturer offers to replace such part(s) provide that such parts have not been improperly repaired, altered, or tampered with or subject to misuse, abuse or exposed to corrosive conditions. This Limited Warranty is, however, subject to certain limitations, exclusions, time limits and exceptions (Hereinafter “Conditions”) as listed below. Read these Conditions carefully. 3. This Limited Warranty shall be limited to the replacement or repair of any part(s) which Manufacturer determines, after reasonable examination, to have been defective at the time of manufacturing and manufacturer’s obligation(s) shall be limited to replacement, if any, of defective part(s) which shall be shipped at Original Purchaser’s expense to Original Purchaser’s designated shipping address. 4. This Limited Warranty is given to and covers the ORIGINAL PURCHASER ONLY and such coverage terminates 90 days from the date of purchase. 5. DAMAGE LIMITATION WARNING: IN NO EVENT SHALL MANUFACTURER BE LIABLE FOR ANY INCIDENTIAL OR CONSEQUENTIAL DAMAGES, INCLUDING (BUT NOT LIMITED TO) LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF FOOD, INCONVENIENCE, EXPENSE FOR TRAVEL, TRANSPORTATION LODGING EXPENSES, LOSS BY DAMAGE TO PERSONAL PROPERTY OR LOSS OF INCOME, PROFITS OR REVENUE 6. MANUFACTURER’S OBLIGATION: Manufacturer’s liability shall be limited to the delivery of a good, merchantable Product and, if necessary, the repair or replacement, at manufacturer’s option, of any defective part or unit. 7. TRANSFER LIMITATIONS: This Limited Warranty is not assignable or transferable. It covers only the original purchaser. 8. RESERVED RIGHT TO CHANGE: Manufacturer reserves the right to make changes or improvements to products it produces in the future without imposing on itself any obligations to install the same improvements in the products it has previously manufactured. 9. This Limited Warranty gives the Original Purchaser specific legal rights but there may be other rights which vary by jurisdiction. 10. This warranty does not cover the following items: · Chips or scratches on porcelain or painted surfaces · Rust or corrosion is not deemed a manufacturing or materials defect · Discoloration or loss of paint due to handling during assembly, heat or cleaning products. Paint may require touch up. · Stainless steel discoloration or corrosion · Consumables such as batteries CG2093901-RG ENG Page 23 of 24 20131018 V.1 IF CUSTOMER SERVICE BECOME NECESSARY: 1. 2. 3. The Original Purchaser is responsible for shipping and handling charges of the returned item(s) and replacement parts, if any. All parts to be replaced will need to be shipped before replacement items will be sent. Follow the Customer Service Representative’s instructions exactly. If a return is necessary, it must be packed carefully and shipped prepaid. Should you encounter any problem, CALL US FIRST. Do not return product to the store. WE CAN HELP. Rankam Metal Products Manufactory Ltd. 1618 W. Rosecrans Ave., Gardena, CA90249 USA Please contact Customer Service at [email protected] or at 1-888-837-1380, Mon to Fri, 8:00 a.m. – 5:00 p.m. Pacific Standard Time. CG2093901-RG ENG Page 24 of 24 20131018 V.1