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Ascom Product Protection Extended warranty options to safeguard your Ascom equipment
Our product protection plans offer a choice of extended and enhanced warranty programs for your Ascom equipment.
Benef its Safeguard against impromptu fees for repairs or replacements that exceed the Ascom standard warranty coverage. Accurately predict and plan for system repair costs. Insure your investment beyond the standard warranty coverage. Save on maintenance costs.
Enhance The Standard Warranty
Battery Chargers
Ascom provides customers with Product
Ascom will repair or replace defective
Protection Plans (PPP) to extend and enhance
battery chargers covered in the plan.
the warranty coverage for the Ascom onsite wireless system. The Pinnacle product protection plan provides enhanced coverage above and beyond the standard warranty for Ascom branded products. The Extended Warranty plan provides an additional year of Standard Warranty coverage. Ascom Product Protection Plans must be purchased before the on-site wireless
Customers may register for E-Learning or instructor led training at the Ascom Academy at no additional charge. Limits and availability apply.
Portable Handset Software Updates Ascom will provide software updates for handsets at no additional charge.
system is commissioned so be sure to
For More Information
Accidental Damage
ask your sales representative for more
Ascom will cover repair costs resulting
To learn more about Ascom Product
information about the Ascom PPP.
from accidental damage, providing
Protection Plans or our products and solutions, visit www.ascom.us or call 877-71ASCOM (877-712-7266).
Handset Repair Or Replacement
the handset is repairable.
i62, d62, d81 and Myco handsets
Portable Handset Swap Stock
will be repaired or replaced at no cost
Ascom will provide a swap stock (2%
during the protection period.
of qualifying portables on site) to be
Wireless Infrastructure Ascom will repair or replace all
PL-000002r6 © Ascom
Ascom Technical Training
used to replace defective units during the repair turnaround time.
defective Ascom infrastructure
Belt Clips
associated with the Plan at no cost.
Ascom will repair or replace defective belt clips at no additional charge.
ASCOM COVERAGE
Pinnacle PPP (New)
Extended PPP
Portable Handset Repair or Replacement Infrastructure Battery Chargers Ascom Technical Training Portable Handset Software Updates Accidental Damage Portable Handset Swap Stock Belt Clips Advanced Replacement Liquid Damage
ASCOM HANDSET COVERAGE
Year 1*
Year 2*
Year 3*
Pinnacle Product Protection Plan
$34
$85
$81
Extended Warranty Plan
N/A
$51
$51
Pinnacle Product Protection Plan
$28
$68
$64
Extended Warranty Plan
N/A
$37
$37
Pinnacle Product Protection Plan
$40
$103
$99
Extended Warranty Plan
N/A
$64
$64
Pinnacle Product Protection Plan
$90
$230
$226
Extended Warranty Plan
N/A
$125
$125
d62 - Product Group I
i62 - Product Group II
d81 - Product Group III
Myco - Product Group IV
*Prices per handset. Prices subject to change without notice.
Advanced Replacement
To participate in the extension year customers
Pricing
Ascom will ship replacement parts
must purchase the plan before the end of the
The pricing is based on the applicable
(infrastructure) to the customer prior
standard warranty period (12 months).
Product Group and the status of the standard
Exclusions
Liquid Damage
The Product Protection Plans do not cover
Ascom will repair or replace portable
third-party equipment or embedded
handsets damaged by liquid.
software. Partial or mixed coverage
Customer Participation Requirements To participate in the enhanced coverage plans customers will be required to purchase the plan from Ascom before the system and portable handsets are put in use.
warranty period. Additional equipment that is purchased after the term dates are established will be prorated based on the Product Group rate and the remaining time left in the term.
types are not allowed. Technical Training does not include courses that are conducted at non-Ascom facilities. PL-000002r6 © Ascom
to return of the defective unit.
About Ascom
PL-000002r6 © Ascom
Ascom is the Americas’ market leading developer of healthcare communication solutions, providing system users with greater freedom of movement, efficient alarm management and increased safety. Our research and development focuses on innovative technologies for call systems, medical device integration and wireless communication tools to support and optimize our customers’ mission-critical processes.
Ascom North America 300 Perimeter Park Dr., Morrisville, NC 27560 877-71ASCOM | www.ascom.us
