Transcript
Assuring Interoperability
The Lesson Learned The decade of the 1850’s saw the railroad industry experience a period of explosive growth in miles, dollars invested, and a great variety in track gauges or widths; as many as eleven different variations by 1855. Additionally, there were significant differences in rails— some T-rail, some iron-capped wooden rail, and some unlike either of these two. By 1865 the diversity of track width made cross-country shipping virtually impossible. Every package had to be loaded and unloaded at every network intersection point, increasing the cost, risk of damage or loss, and lengthening the trip to the point where goods often spent more time transferring than traveling. It took thirty-five years for the industry to overcome non-standard rail widths to enable the smooth and safe transport of goods and people across the country.
Interoperability Pays Just like the rail user of the 19th century, companies today need to extract the benefits of lower cost, faster deployments and improved competitive position through their investments in information technologies. They need to: • Reduce Cost
Interoperability lets enterprises buy from any competitive vendor and select based on the best service, product terms, and assured functionality. • Increase Deployment Speed
No company can afford to wait for critical features from a single vendor. Interoperability lets businesses quickly adopt new technologies available from dozens of vendors and get to execution and implemention of strategies at a faster pace. • Improve Competitive Position
Low cost, quick deployment, and the use of advanced applications and technology give businesses the edge as they compete for customer accounts and loyalty.
ASSURING INTEROPERABILITY 1
Sample of 3Com® VoIP Compatibility-Tested Products This following list is a representative sample of the third-party products that have been tested with 3Com VoIP products at various industry interoperability events and showcases. Visit www.3Com.com for the most current partner and tested-product data.
Interoperability Assurance 3Com takes a unique approach to interoperability. Instead of simply making our new products work with our existing products, we demonstrate degrees of assurance for other companies’ products too. Either we test them or they test them and in both cases we make our test results available for your review. Our interoperability commitment involves:
• Asterisk SIP proxy derver • Audiocodes MP108 and M1K FXS/O 8-port analog gateway • AudioCodes Mediant 2000 digital gateway • Avaya SIP server and devices • Cisco SIP server and devices • Grandstream HandyTone 486 ATA • Hughes Software Systems user agent • Industrial Technology Research Institute (ITRI, Taiwan) user agent • Ingate SIParator 40 SIP firewall • Interstar T.38 fax server • Iptel.org SER SIP proxy server • LeadTek user agent SIP phone • M5T user agent softphone • Microsoft user agent hard/softphone • Mitel 5055 hardphone
Industry standards play an important role in defining the guidelines that allow multivendor products to work with each other. 3Com is a leading provider of Session Initiation Protocol (SIP)-compliant solutions and actively participates in interoperability testing sponsored by the SIP Forum. Internal Interoperability Testing
As part of the rigorous internal 3Com quality assurance processes, 3Com performs ongoing testing of the hardware and software—server hardware, IP telephony software, switches, routers, telephone handsets, and a complex suite of software applications—that it provides its customers.
• NetScreen Layer 2 SIP firewall/policy enforcer
Third-Party Product Interoperability
• NexTone Softswitch, SIP/H.323 converter and user agent and proxy
The 3Com® Voice Solutions Provider Program (VSPP) was developed to expand the market for our products and services by working with industry leading third-party developers to document product interoperability. The The program offers two levels of participation.
• Nortel SIP server and devices • NTT SIMPLE UA using S/MIME • Pic-tel AVP2000 • Pingtel xpressa • Polycom conference bridge user agent
Third-party solution providers work with a 3Com Authorized Voice Reseller to test and validate the compatibility of third-party product offerings with 3Com IP telephony platforms. Among the specified requirements, resellers and solution providers must document and complete an agreed upon test plan and give 3Com customers timely access to tested product offerings. 3Com-Approved Level
Standards Compliance
• Mitel 5220 hardphone
• Nokia user agent softphone
Reseller-Approved Level
3Com works directly with selected partners on an invitation-only basis to verify interoperability of third-party products with the 3Com VCX™ and/or NBX® IP telephony platforms. This level of approval is designed to give 3Com customers access to a selected set of solutions that have been fully tested under a wide range of configurations. 3Com VSPP members include EasyRun: call center solutions Esna Technologies: converged messaging BrightArrow Technologies: speech recognition executive assistant software CrystalVoice: toll-quality Voice over the Internet (VoIP) IVoice: speech-enabled auto attendant Pulver: wireless SIP-enabled mobile phone Qovia: IP telephony management tools TCN: IP telephony implementation services TelRex: VoIP call recording and monitoring Interoperability With Multivendor Products
Beyond the VSPP program, 3Com solutions undergo regular interoperability testing with market leading third-party products to ensure a high level of interoperability.
• Pulverinnovations WiSIP phone • Radcom user agent simulator • Radvision user agent
3Com—Changing the Way Business Speaks
• Siemens SIP phone • SIPquest • SNOM 200 SIP phone • Spirent Communications Abacus 5000 • XTen softphone • Yokogawa IPv4-IPv6 translator
Formed in 1979 at the convergence of Computers, Compatibility, and Communications, 3Com has always been committed to interoperability. Our focus helps us deliver solutions that reduce cost, speed implementation, and strengthen competitive position. The interoperability lessons of 19th century railroads are clear. So as your company considers the requirements for an IP telephony system, interoperability becomes a required feature. And what could be more natural than to look to 3Com for the advantages of IP telephony solutions. After all, compatibility is our middle name. For more information, visit www.3com.com, call 877-IPT-3COM, or write
[email protected].
3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA 01752-3064 To learn more about 3Com solutions, visit www.3com.com. 3Com is publicly traded on NASDAQ under the symbol COMS.
Copyright © 2004 3Com Corporation. All rights reserved. 3Com, the 3Com logo, and NBX are registered trademarks of 3Com Corporation. VCX is a trademark of 3Com Corporation. All other company and product names may be trademarks of their respective companies. While every effort is made to ensure the information given is accurate, 3Com does not accept liability for any errors or mistakes which may arise. Specifications and other information in this document may be subject to change without notice. 101236-001 09/04
