Att Navigator V3.0 User`s Guide - Att (wp8)

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AT&T Navigator v3.0 User’s Guide GPS Navigation Suite for: Windows Phone 8® Available on the AT&T Wireless Network® Copyright © 2013 TeleNav, Inc. All rights reserved. AT&T Navigator™ is a trademark and TeleNav® is a registered trademark of TeleNav, Inc., Sunnyvale, California in the United States and may be registered in other countries. No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any purpose, without prior written consent from TeleNav, Inc. TeleNav, Inc. hereby grants the right to download one copy of this manual onto a hard drive for personal use. This manual is copyrighted and contains proprietary information that is subject to change without notice. For more information, visit www.att.com/navigator. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. All other trademarks or registered trademarks are acknowledged as the exclusive property of their respective owners. ©2006–2013 TomTom. All rights reserved. This material is proprietary and the subject of copyright protection and other intellectual property rights owned or licensed to TomTom. TomTom is an authorized user of selected Statistics Canada computer files and distributor of derived information products under Agreement number 6776. The product is sourced in part from Statistics Canada computer files, including 2010 Road Network File (RNF), 92-500-G and 2006 Census Population and Dwelling Count Highlight Tables, 97-550-XWE2006002. The product includes information copied with permission from Canadian authorities, including © Canada Post Corporation, GeoBase®, and Department of Natural Resources Canada, All rights reserved. The use of this material is subject to the terms of a License Agreement. You will be held liable for any unauthorized copying or disclosure of this material. Revision History Version Date Released Description of Changes Author 3.0a 5/30/2013 Initial release. Daisy Luu © 2013 Telenav, Inc. Page 2 of 68 Table of Contents 1. Welcome ...........................................................................................................................................................6 2. Safety and Legal Notices................................................................................................................................6 3. Data Service Options ......................................................................................................................................7 4. Device Controls ...............................................................................................................................................8 5. Downloading & Launching AT&T Navigator ...............................................................................................9 6. Search .............................................................................................................................................................12 7. Voice Command ............................................................................................................................................13 8. Pin to Start......................................................................................................................................................13 9. Favorites .........................................................................................................................................................14 10. Maps Menu .....................................................................................................................................................15 10.1 Map Menu Options..................................................................................................................................... 16 10.2 Check Traffic & Traffic Cameras ............................................................................................................... 17 10.3 Other Ways to View a Map........................................................................................................................ 19 11. Drive ................................................................................................................................................................21 11.1 Search Bar.................................................................................................................................................. 22 11.2 Favorites ..................................................................................................................................................... 23 11.3 Resume Trip............................................................................................................................................... 23 11.4 Set Up Home.............................................................................................................................................. 24 11.5 Set Up Work ............................................................................................................................................... 24 11.6 Recents....................................................................................................................................................... 25 11.7 Contacts...................................................................................................................................................... 26 11.8 Address....................................................................................................................................................... 26 11.9 Airports........................................................................................................................................................ 27 11.10 Other Ways to Get Directions.................................................................................................................. 27 11.11 Route Planning Screen............................................................................................................................ 29 11.11.1 Editing Your Route......................................................................................................................... 30 11.11.1.1 Edit Origin......................................................................................................................... 30 11.11.1.2 Edit Destination ................................................................................................................ 30 11.11.1.3 Edit Route Settings .......................................................................................................... 30 11.11.1.4 Edit Voice Settings........................................................................................................... 31 11.12 Moving to the Nearest Street................................................................................................................... 31 11.13 Audible Guidance During Navigation...................................................................................................... 31 11.14 Audio Replay ............................................................................................................................................ 31 © 2013 Telenav, Inc. Page 3 of 68 11.15 Miss a Turn?............................................................................................................................................. 31 11.16 Navigation Views...................................................................................................................................... 31 11.16.1 3D Moving Map.............................................................................................................................. 32 11.16.2 2D Moving Map.............................................................................................................................. 32 11.17 On-Screen Navigation Icons ................................................................................................................... 35 11.18 Navigation Toolbar Options..................................................................................................................... 36 11.18.1 Speak In Search ............................................................................................................................ 36 11.18.2 Route Summary............................................................................................................................. 37 11.18.2.1 Turns................................................................................................................................. 37 11.18.2.2 Traffic................................................................................................................................ 37 11.18.2.3 Avoiding Traffic from Traffic Summary ........................................................................... 39 11.18.2.4 Avoiding Traffic from Traffic Incident Alert...................................................................... 40 11.18.2.5 Map................................................................................................................................... 41 11.18.3 Search Along.................................................................................................................................. 41 11.18.4 Exit.................................................................................................................................................. 42 12. Places Menu...................................................................................................................................................43 12.1 Define a Location ....................................................................................................................................... 47 12.2 Select Location for a Search Point............................................................................................................ 47 12.3 Sorting Options........................................................................................................................................... 48 12.3.1 Sort by Best Match........................................................................................................................... 48 12.3.2 Sort by Distance............................................................................................................................... 48 12.4 Sponsored Results..................................................................................................................................... 49 12.5 Gas Prices .................................................................................................................................................. 50 12.6 Share Address............................................................................................................................................ 51 12.7 Ratings and Reviews ................................................................................................................................. 53 13. Extras ..............................................................................................................................................................53 13.1 Settings ....................................................................................................................................................... 54 13.1.1 General............................................................................................................................................. 54 13.1.1.1 Region ................................................................................................................................ 54 13.1.1.2 Language ........................................................................................................................... 54 13.1.1.3 Distance Units .................................................................................................................... 54 13.1.1.4 Notification.......................................................................................................................... 54 13.1.1.5 Location .............................................................................................................................. 54 13.1.2 Navigation......................................................................................................................................... 54 13.1.2.1 © 2013 Telenav, Inc. Route Settings.................................................................................................................... 55 Page 4 of 68 13.1.2.2 Map Color........................................................................................................................... 55 13.1.2.3 Map Style............................................................................................................................ 55 13.1.2.4 Speed Limit ........................................................................................................................ 55 13.1.2.5 Lane Assist......................................................................................................................... 55 13.1.2.6 Traffic Incident Alert ........................................................................................................... 55 13.1.2.7 Traffic Camera ................................................................................................................... 55 13.1.2.8 Audio................................................................................................................................... 55 13.1.3 Home & Work................................................................................................................................... 55 13.1.3.1 Home Address ................................................................................................................... 55 13.1.3.2 Work Address..................................................................................................................... 55 13.1.3.3 Commute Reports.............................................................................................................. 56 13.1.4 Account............................................................................................................................................. 56 13.1.4.1 Name .................................................................................................................................. 56 13.1.4.2 Email................................................................................................................................... 57 13.1.4.3 User Name ......................................................................................................................... 57 13.1.4.4 Subscriptions...................................................................................................................... 57 13.2 Feedback.................................................................................................................................................... 57 13.3 About........................................................................................................................................................... 57 13.3.1 About ................................................................................................................................................ 58 13.3.2 Support Info...................................................................................................................................... 58 13.3.3 Diagnostic Tools............................................................................................................................... 58 14. Suspending AT&T Navigator .......................................................................................................................59 14.1 Making a Phone Call from AT&T Navigator ............................................................................................. 59 14.2 Taking an Incoming Call ............................................................................................................................ 60 14.3 Calendar and E-mail Events...................................................................................................................... 60 15. Exiting AT&T Navigator ................................................................................................................................61 16. Removing AT&T Navigator ..........................................................................................................................62 17. The AT&T Navigator Website ......................................................................................................................62 17.1 Syncing with www.attnav.com................................................................................................................... 63 18. Error Conditions ............................................................................................................................................63 19. FAQs................................................................................................................................................................64 20. Customer Support.........................................................................................................................................66 20.1 AT&T Customer Support ........................................................................................................................... 66 21. Telenav Services Warranty ..........................................................................................................................66 22. Appendix A: Available Features for Subscription Plans .........................................................................67 © 2013 Telenav, Inc. Page 5 of 68 1. Welcome The AT&T Navigator™ v3.0 application on your device uses GPS position determination technology and access to your carrier’s data network to provide you with driving directions and a host of other services, including:  GPS navigation that gives you turn-by-turn directions to any destination address in the United States. If you miss a turn or get off-track, AT&T Navigator will calculate a new route for you.  A “Speak It” voice command function so you can speak in a search or Drive To destination.  Up to three routes to choose from before your trip, with estimated times for each route to put you in control of navigation.  Navigation features such as Lane Assist to help you determine which lane(s) to be in at a multi-lane highway junction or an intersection. View traffic camera locations on your navigation map, as well as the legal speed limit.  Audio and visual traffic incident alerts while driving or viewing maps, as well as traffic rerouting capabilities to minimize delays on your trip.  A “Traffic,” “Traffic Camera,” and “Satellite” layer view that allows you to see traffic flow, traffic cameras, and satellite map imagery.  Different ways to enter one or more destination addresses: keying into the device, pulling your contacts from the device’s Contacts list, or entering them on the www.attnav.com website. Optionally, you can input a remote origin and receive Driving Directions from that origin address to the selected destination address.  A Places feature that allows you to find businesses or points of interest near your current location or another location that you choose. Quickly type into a one-box search field at the top of the screen, or access a full page of Places category buttons. Read ratings and reviews for businesses and easily call the business that you have found to check on the availability of an item or to make a reservation. You can navigate to the business now or save the address for later use.  Points-of-Interest search results that offer merchant review, deals, and restaurant menus (depends on availability).  Maps of the area around your current location or around any address that you enter. You can pan the map (swipe left, right, up, or down) and zoom in or out. Maps and points-of-interest are frequently updated for accuracy, at no additional charge to you.  The ability to set Daytime or Nighttime colors for your map or navigation screens. You can also set this to “Auto” for automatic color adjustment throughout the day.  The ability to personalize the application by selecting the use of U.S. standard or metric distance units, adjust the backlight, the guidance audible announcements, etc. You can also use many of AT&T Navigator’s features on the www.attnav.com website, such as getting driving directions (Route Planning) and using the Search function to find businesses such as restaurants, hotels, and gas stations. You can also use the www.attnav.com website to add an address to your Favorites list, and manage your Favorites. 2. Safety and Legal Notices Please read this section carefully before using AT&T Navigator AT&T Navigator and Telenav will not accept any responsibility whatsoever for accidents resulting from failure to observe common sense precautions. Your personal judgment, traffic regulations, and common sense must always take precedence over any driving direction produced by AT&T Navigator. WARNING: Keep your eyes on the road. © 2013 Telenav, Inc. Page 6 of 68 It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times, ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application displays, audible cues, or manually interacting with the controls. When you need to enter data on your device using the keypad or study the display, please do so while the vehicle is parked, not while in motion. Should your ability to drive responsibly be decreased, please turn off the device. WARNING: Install the equipment safely. If you are using a device mounting kit, make sure that it does not obscure your vision. You may wish to charge the device while using AT&T Navigator. If so, make sure the charging cable does not interfere with any of the vehicle controls. WARNING: Drive safely and use common sense. The vehicle operator’s personal judgment, traffic regulations, and common sense must always take precedence over the instructions provided by AT&T Navigator. It is your responsibility as the vehicle operator to drive safely, observe all traffic rules, and above all use your own personal judgment while driving. If you feel that a route suggested by the navigation software instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or routes you into an area which you consider unsafe, do not follow the instructions. 3. Data Service Options The AT&T Navigator application that you install on your device requires a means of accessing the public Internet, which is typically provided by your carrier’s data network. The AT&T Navigator application communicates with the AT&T Navigator servers to get routing, maps, and points of interest via your carrier’s data network. You do not need to purchase additional data services if you already have a data plan for your device. However, if you do not already have a data plan, you must order one from your wireless carrier so you can use the AT&T Navigator application. For contact information, please see the “Customer Support” section on page 66. © 2013 Telenav, Inc. Page 7 of 68 4. Device Controls The following graphic shows the control buttons for a device running Windows Phone 8. Your own device may vary slightly. For the AT&T Navigator application, most functions are accessed from the device’s touch-screen. AT&T Navigator can only be viewed in Portrait mode. Power button Audio volume Back key Search Windows Menu © 2013 Telenav, Inc. Page 8 of 68 5. Downloading & Launching AT&T Navigator The AT&T Navigator application that resides within your device requires a subscription from your wireless carrier and means of accessing the public Internet. AT&T Navigator comes pre-loaded on your device. After the download, the AT&T Navigator logo is available for selection on the Main Menu. You can only use the app on one device at a time. To access AT&T Navigator on different devices, simply install the app and then log in with your AT&T Navigator phone number and verification code. © 2013 Telenav, Inc. Page 9 of 68 1. The first time you launch AT&T Navigator, you will see the Register screen. Enter your 10-digit phone number and agree to the Terms of Service. 2. On the Verification screen, enter your 6-digit verification code. You can find this code in your text messages (SMS), or choose to resend the code from this screen. © 2013 Telenav, Inc. Page 10 of 68 3. The next screen will ask you to select an account type. Depending on how many times you have gone through the sign-on process, the options you see on this screen may vary. NOTE: If you have already created an AT&T Navigator account or on subsequent logins, you may be asked to enter the verification code associated with your AT&T Navigator account to sign in. During your first use of AT&T Navigator, the phone may download graphical content needed to build the displays. The time it takes to complete the download depends on wireless data connection. When AT&T Navigator is using data service to contact the AT&T Navigator servers, it will present a message such as: a) Reading GPS, b) Waiting, c) Sending, d) Receiving, e) Logging in, f) Personalizing, g) Loading, and h) Storing. © 2013 Telenav, Inc. Page 11 of 68 AT&T Navigator may ask if your current location can be used for map and navigation purposes. Make a selection to clear the pop-up. NOTE: If you choose "Deny," the application will not be granted the permission to get GPS fixes, so the map and navigation features may not work. 6. Search The Search bar at the top of the screens lets you conveniently key in an address or business. For example, you can type in “coffee” or a specific address to drive to. © 2013 Telenav, Inc. Page 12 of 68 7. Voice Command Use the voice command feature by choosing the Microphone icon at the left of the Search bar. Say a command clearly into your device’s microphone, such as the examples given on the screen, to start your search or navigation directions. 8. Pin to Start You can pin certain features within the AT&T Navigator app to the Windows Phone Start menu. Choose the Pin to Start icon create a new tile. © 2013 Telenav, Inc. where available to Page 13 of 68 9. Favorites Favorites are places that you have saved in the past so you can quickly access them. If your Favorites list is long, it may be easier to use the Search function to find your desired Favorite. To use the Search function, enter one or more alphanumeric characters in the text field at the top. As you type, the closest match(es) will appear at the top of the list. on the Dashboard to access your Favorites. In the Choose the Heart icon main Favorites screen, you can do the following:  to sync your Choose the Synchronize icon Favorites with those from your www.attnav.com account.  Choose the Add icon  Choose the Delete icon to add a new Favorite. to quickly delete all Favorites. NOTE: You can individually delete a Favorite by choosing one from the list and then selecting the option, “Remove from favorites” in the Details screen. In the Favorites Details screen, you can do the following:  Choose the Edit icon  Choose Remove from favorites  Choose Search nearby around the Favorite.  Choose Drive To  Choose the phone number or the Call icon to call the business (if there is a phone number listed with the Favorite).  to share the Favorite address with Choose Share Address Contacts saved in your device, or manually enter phone numbers to share the address via SMS (text message).  to add the Favorite as a tile to your Choose Pin to Start phone’s Home screen. See “Pin to Start” on page 13 for more information. © 2013 Telenav, Inc. to change the name of a Favorite. for an individual deletion. to search for points of interest to get driving directions. Page 14 of 68 10. Maps Menu on the map to view the full On the Dashboard, choose the Down arrow Map screen. The Maps screen shows your current location. You can zoom in and keys, or by pinching the screen. To pan the map, or out using the use your finger to swipe the screen. © 2013 Telenav, Inc. Page 15 of 68 10.1 Map Menu Options The follow graphic explains the interactions on the Maps screen from the Maps menu. To get a map for a different area, type in an address or business in the top Search toolbar. Search for new map of address or business Show/hide traffic Zoom in Show/hide traffic cameras Zoom out Show/hide satellite map Center on current location © 2013 Telenav, Inc. Page 16 of 68 10.2 Check Traffic & Traffic Cameras In the Maps menu, you can check traffic conditions around a certain area. 1. Choose the Down arrow to expand a map from the top of the screen. to show or hide traffic. Traffic 2. Choose Layers >> Traffic incidents, as well as traffic flow information, are then shown on the map. and , or by pinching the NOTE: You can zoom in or out using screen. If no traffic information appears on the map, try zooming out to show a larger area. Traffic flow information will only appear for large roads such as highways. Use your finger to swipe the screen and pan the map. When you zoom or pan, there may be brief activity to fetch the updated map. Highways and major roads with traffic flow information are color-coded by speed in each direction of travel: Speed > 50 mph 30 – 50 mph < 30 mph Unknown © 2013 Telenav, Inc. Road Color Green Yellow Red No color Page 17 of 68 The following are some icons you may see depicting different types of incidents: Accident Congestion Construction Incident or events © 2013 Telenav, Inc. Page 18 of 68 10.3 Other Ways to View a Map There are several other ways in which you can view a map and traffic information: 1. From the “Map” option in the Favorites and Recents screens. For example, from the Drive dashboard, choose Favorites the Down arrow © 2013 Telenav, Inc. >> choose a Favorite place in the list >> choose on the map to view the full map. Page 19 of 68 2. From the “Map” option for any location that you have found using the Places search. For example, from the Places dashboard, search the category for your desired location, and then choose the Down arrow © 2013 Telenav, Inc. on the map of the Search Results list or Details page. Page 20 of 68 11. Drive On the Drive dashboard, you can conveniently view a map of your current location and get driving directions. You can even set up a Home or Work address to quickly drive to those locations. Type or speak in search address, category, or keyword Access saved Favorites View map of current location and traffic information Resume last trip taken Set up or drive to Home address Set up or drive to Work address Access Recent Places Access Address screen Access Contacts © 2013 Telenav, Inc. Page 21 of 68 The Drive menu options are:  Search Bar – Enter a street address, business name, or category in the search box at the top of the screen.  Favorites – Choose the Heart icon and then a Favorite place to get directions to it. These are addresses that you have found and saved in the past.  Resume Trip – If you stopped navigation in the middle of a trip, choose this option to continue navigating.  Home – Get directions to your home address (this option will read “Set Up Home” if you have not already set an address).  Work – Get directions to your work address (this option will read “Set Up Work” if you have not already set an address).  Recents – Get directions to a place that you have recently been to.  Contacts – Select saved contacts from your Address Book.  Address – Enter an address for driving directions.  Airports – Quickly find airports by 3-letter code or city name. Airports closest to your current location are automatically suggested (you may need to scroll down to see the Airports option). After you choose an address, the Route Planning confirmation screen will appear. You can change your destination, starting point, or route style by choosing Route Settings on this screen. See “Route Planning Screen” on page 29 for more information. 11.1 Search Bar Enter an address, business, or category by typing into the Search Bar at the top of most AT&T Navigator screens. To enter an intersection, type “at” between the two street names, for example: “Lawrence at Kifer” Choose the Enter key get driving directions. on the keyboard, or choose a suggested location to AT&T Navigator checks to see if the address that you entered can be found. AT&T Navigator prompts you to modify the address if it is too new to be found in the mapping database or if the street number cannot be found for some other reason; for example, if the street number does not exist. AT&T Navigator may also propose an address closest to the range of your entry. © 2013 Telenav, Inc. Page 22 of 68 11.2 Favorites Choose a Favorite you have saved to get driving directions. For more information, see “Favorites” on page 14. 11.3 Resume Trip If you have exited a navigation session before arriving at your destination, choose “Resume Trip” next to the Recents option on the Drive dashboard to continue navigation. © 2013 Telenav, Inc. Page 23 of 68 11.4 Set Up Home This option lets you save a Home address so you can easily select it for use in the future. Once you have set this up, you can Edit your Home address in Settings >> Home & Work. See page 55 for more information. 11.5 Set Up Work This option lets you save a Work address so you can easily select it for use in the future. Once you have set this up, you can Edit your Work address in Settings >> Home & Work. See page 55 for more information. © 2013 Telenav, Inc. Page 24 of 68 11.6 Recents Recents (or Recent Places) are addresses used recently for navigation. When an address in the list is used within AT&T Navigator, it is promoted to the head of the list. If you have a large Recents list, it may be easier to use the Search function to find your desired Recent Place. To use the Search function, enter one or more alphanumeric characters in the Search text box. As you type, the closest match(es) will appear at the top of the list.  to sync your Recents Choose the Synchronize icon with those from the AT&T pre-planning website at www.attnav.com.  Choose Delete Recents list. to conveniently erase your entire NOTE: You can individually delete a Recent by choosing one from the list and then selecting the Delete option in the Details screen. Choose an address in the list to view its Details screen.  Choose Add to favorites to save the address to your Favorites (this icon shows Remove from favorites if it is already part of your Favorites list).  Choose Delete  Choose Search nearby around the Recent Place.  Choose the address or the Drive To icon directions.  to call the Choose the phone number or the Call icon business (if there is a phone number listed with the Recent Place).  to share the Recent Place with Choose Share Address Contacts saved in your device, or manually enter phone numbers to share the address via SMS (text message).  to add the Recent as a tile to your Choose Pin to Start phone’s Home screen. See “Pin to Start” on page 13 for more information. © 2013 Telenav, Inc. for an individual deletion. to search for points of interest to get driving Page 25 of 68 11.7 Contacts Quickly find addresses that you have saved in your device’s Contacts list. In the Contacts screen, select a contact with a saved address to get driving directions. 11.8 Address Manually enter an address for driving directions. © 2013 Telenav, Inc. Page 26 of 68 11.9 Airports Quickly find airports by 3-letter Airport Code or City Name. The airports closest to your current location are displayed for your convenience. NOTE: As you type, matching airports will be suggested. Choose one of the suggestions to save time. Choose an airport to get navigation directions. 11.10 Other Ways to Get Directions There are several ways to get driving directions to a desired location. © 2013 Telenav, Inc. Page 27 of 68 1. On the Drive Dashboard, type an address, business, or category name into the one-box Search field at the top and then choose Drive To . 2. On the Places dashboard, search for a Point of Interest (POI). In the Details screen for the business, choose Drive To © 2013 Telenav, Inc. . Page 28 of 68 NOTE: See “Voice Command” on page 13 for more information on dictating an address. 11.11 Route Planning Screen Moments after you select a location, the Route Planning screen appears. AT&T Navigator calculates what it believes to be an optimal route to your destination and offers up to three routes for your trip.  Choose Navigate for a moving map with audible turn-byturn directions to your destination.  Choose Directions for a Follow Me Map where you page through the turn-by-turn directions manually. This mode is useful for when you are outside a GPS area and AT&T Navigator cannot find your current location. © 2013 Telenav, Inc. Page 29 of 68 11.11.1 Editing Your Route AT&T Navigator assumes that you want to start from your current location, but you can edit your route. 1. Choose the Route Settings button Planning screen for editing options. at the top-right of the Route 2. After you have customized your options, choose Get Route for directions. NOTE: You can also make adjustments to your route settings in Settings >> Navigation >> Route Settings (see page 55 for details). 11.11.1.1 Edit Origin The option lets you choose a street address other than your current location from which to start your route. 1. Choose the Origin field on the Route Settings screen. 2. Choose a new starting point. 11.11.1.2 Edit Destination This option lets you change your destination to a different street address. 1. Choose the Destination field on the Route Settings screen. 2. Choose a new ending point for the trip. 11.11.1.3 Edit Route Settings This option lets you edit your route style in the following ways:  Fastest – This default Route Style finds the fastest driving route.  Shortest – This Route Style may or may not take more time to drive, but it shows you the shortest distance.  Avoid Highway – Use local streets instead of highways if possible.  Pedestrian – Find walking directions. NOTE: The “Pedestrian” route style is limited to smaller distances and may make your walking route easier, for example by allowing you to take advantage of going the wrong way down one-way streets. As always, use your common sense to determine the safety of any route. Next, make your selections on the following:  Avoid Traffic – Find the best route around traffic jams.  Avoid Tolls – Find a route around tolls, if possible. © 2013 Telenav, Inc. Page 30 of 68  Use Carpool Lanes – Find routes that have a carpool lane option. NOTE: These options are grayed out if you selected “Pedestrian” as your Route Style. 11.11.1.4 Edit Voice Settings This option lets you customize the audible cues received during a navigation session.  Directions & Traffic – Announce turns (left, right, etc.) and any traffic alerts/incidents along the route.  Directions Only – Announce just turns (left, right, etc.).  Traffic Only – Announce just traffic alerts/incidents along the route.  None – No audio. 11.12 Moving to the Nearest Street If you are not directly on a street, for example if you are in a large parking lot or driveway, you will see a screen that shows AT&T Navigator’s best estimate of where you are, with guidance on how to move to the nearest street. 11.13 Audible Guidance During Navigation The lead times for the audible guidance are increased proportionally to your driving speed. This allows more time for changing lanes before a turn if you are driving at highway speeds as opposed to driving more slowly on local streets. A preference setting in Settings >> Navigation >> Audio determines whether turn directions and traffic are included in the audio or not. 11.14 Audio Replay If you wish to repeat the next turn direction during navigation, simply tap the turn icon on the top navigation bar. 11.15 Miss a Turn? Whenever you miss a turn, turn the wrong way, turn too early or too late, or otherwise get off the planned route to your destination, AT&T Navigator automatically creates a new route to your desired destination, audibly announces, “Rerouting,” and gives you a new set of instructions. Though the typical response time is a few seconds, it may take up to 15 to 30 seconds for AT&T Navigator to update your route. If during this process you make additional deviations from your current route, AT&T Navigator may have to contact its servers for another new route. Since AT&T Navigator requires access to your carrier’s network, if you are off route and outside of the carrier’s coverage area, you must return to your carrier’s coverage area in order for AT&T Navigator to recalculate your route. 11.16 Navigation Views The default navigation view is 3D moving maps, but you may wish to use the 2D Map instead. Settings >> Navigation >> Map Style to select a 2D map view instead. During navigation, you can also tap the Compass icon views. © 2013 Telenav, Inc. to change Page 31 of 68 11.16.1 3D Moving Map A 3-dimensional map with turn icons (default). This view allows you to see how the road ahead is organized, similar to the perspective of a bird flying above the route. You can see the route to your destination as a blue overlay on one of the roads. Orange arrows mark any upcoming turns. The name of the street you are currently on is displayed at the bottom of the screen. The street name for your next turn is shown at the top. 11.16.2 2D Moving Map The 2D view allows you to see how the road network is organized, similar to the perspective of a cartographer looking down on a map. The name of the street you are currently on is displayed at the bottom of the screen. The street name for your next turn is shown at the top. © 2013 Telenav, Inc. Page 32 of 68 In 2D and 3D moving maps, you can zoom in or out while navigating by tapping the screen to expose the menus and and buttons. You can also pan the map up, down, left, and right by sliding your finger along the choosing the screen. If you pan out of the current route, the map will snap back to the current route after 15 seconds with no click activity. © 2013 Telenav, Inc. Page 33 of 68 The content on the 3D Map is explained below. Tap to repeat last audio prompt Distance until next turn Directional heading Name of street you will turn onto Distance and time remaining in trip Name of street you are on TIP: As you are driving and viewing a 2D or 3D map, a green progress bar will appear near the turn icon to serve as a visual indicator of when you are coming up to your next turn. This is useful when you are navigating a route with numerous turns that are close together. © 2013 Telenav, Inc. Page 34 of 68 The Follow Me Map is available when you choose Directions on the Route Planning screen. This is useful if you need to access step-by-step driving directions in an area with weak GPS. You can scroll through the turn-by-turn directions and choose a segment to view turn details on the map. The content on the Follow Me map is explained below. Zoom In Zoom Out Center map on current location Distance until next turn Next turn and street name 11.17 On-Screen Navigation Icons The following table explains some of the icons that you may see during a navigation session when viewing a 2D or 3D Map. Icon © 2013 Telenav, Inc. Name Function Lane Assist The Lane Assist feature is designed to help you determine which lane(s) to be in at a multi-lane highway junction or an intersection. As you approach a turn or junction, the Lane Assist graphic will be displayed on the screen with correct lanes highlighted for your route. Lane Assist is shown at the bottom of the screen. Speed Limit The legal speed limit will be displayed on the screen for major roads and highways. The bottom toolbar will turn red with an “Over Speed Limit” warning if you are exceeding the posted limit. Traffic Incident Alert When you are viewing moving maps during navigation and have set Traffic Incident Alerts to “On” in Extras >> Settings >> Traffic Incident Alert, an icon will appear on the map if there is an accident less than 15 miles ahead of your current route. You will see the distance along the Page 35 of 68 Icon Name Function route until the incident and hear an audio warning. Traffic Camera You will see an icon when you are approaching a red light camera. Traffic camera data is reported by users of AT&T Navigator and a third-party vendor. 11.18 Navigation Toolbar Options The bottom toolbar options are described in the sections below. When you arrive at your destination, choose Exit on the bottom toolbar. Zoom in View Traffic Summary Zoom out Center navigation screen on your current location Switch between 2D/3D views End current trip Speak In search View Turns, Traffic, or Map Summary Search for business along route 11.18.1 Speak In Search Choose this to speak in a search without having to exit the navigation session. © 2013 Telenav, Inc. Page 36 of 68 11.18.2 Route Summary Tap the navigation screen to call up the toolbar and then choose Route for the following options. 11.18.2.1 Turns This screen shows a text listing of every turn for this navigation session from your starting location to your destination, along with mini turn icons. Tap on a line to view a turn-by-turn map of that segment along the route. 11.18.2.2 Traffic This screen shows you any delays from traffic, a summary of incidents on the route, and the average speed for each segment where available. You can tap on any line to view more details. NOTE: This screen can also be accessed by tapping the Traffic icon on on the the navigation screen. If there is a Traffic Incident Alert icon navigation screen and you tap on it instead of the Traffic icon, a summary of the specific incident coming up on your route will be displayed instead. Below is an explanation of what you will see on the Traffic screen:  Incidents (triangle icons) – Total number of remaining incidents directly along the route. The color of the triangle indicates incident severity: Color Severity Yellow Only Minor incidents Orange At least one Major incident, no severe incidents Red At least one Severe incident © 2013 Telenav, Inc. Page 37 of 68  Delay – Estimated delay time due to traffic incidents.  Mph/Kph – Average speed on that road segment.  Street – The street or highway name of the road segment. NOTE: “N/A” is displayed for segments without traffic flow information (usually local streets) or segments farther than 200 miles away. If you tap an incident line, you can view the details. Below is an explanation of what you will see on the Traffic Details screen:  Distance – The total distance of the road segment is displayed.  Average Speed Bar – Average speed of a segment on a scale of 0 to the maximum-posted speed for that segment.  Incident Detail – Each incident is displayed with the following: o Incident graphic detailing the type of incident o Location o Additional comments © 2013 Telenav, Inc. Page 38 of 68 11.18.2.3 Avoiding Traffic from Traffic Summary While you are in a navigation session, you can choose to re-route starting from the Traffic Summary screen to avoid traffic congestion. 1. During navigation, tap on the screen and choose the Traffic icon . 2. You have two options to route around traffic:  Minimize All Delays – Reroute to minimize traffic delays for the entire current route.  Avoid Segment (this option appears when you tap on a segment with an incident detail) – Reroute to avoid the selected segment. NOTE: Choose Navigation at the bottom toolbar to go back to the navigation screen. © 2013 Telenav, Inc. Page 39 of 68 3. The Suggested Route screen shows the proposed new route, outlining the original (blue) and suggested route (pink), as well as listing the estimated time saved.  Choose New Route to generate a navigation session for the new route.  Choose Current Route to go back to the navigation screen. 11.18.2.4 Avoiding Traffic from Traffic Incident Alert When you hear an audio warning about a traffic incident during your navigation session, you can re-route directly from this screen to avoid congestion ahead. 1. During navigation, an audio warning sounds to alert you to traffic incidents along your route. An alert icon appears on the map, showing severity and distance to the incident. (Audio) “Accident 8.9 miles ahead on US 101; 1 lane closed. Tap the traffic alert to avoid.” 2. Tap the traffic incident alert icon on the device. The application automatically calculates a route to avoid all incidents within a 15-mile range. © 2013 Telenav, Inc. Page 40 of 68 11.18.2.5 Map Press the Down arrow on the map at the top of the screen to view a Map Summary. The entire route from your starting location to your destination is drawn. The route is displayed as a blue line connecting the Start and Finish flags.  Use a pinching motion to zoom in and out of the map. Slide your finger along the map to pan.  To go back to the Navigation screen, choose Navigation on the bottom toolbar. 11.18.3 Search Along Use the Search Along menu to find the desired locations along your navigation route. For example, find every Mexican restaurant on your route between San Francisco and Sacramento. After you have entered a keyword for your search or selected from the available categories, you have the following search options:  Nearby– Find points of interests near your current location.  Near Destination – Find points of interest near your destination. © 2013 Telenav, Inc. Page 41 of 68 The results screen displays either the number of miles from your current location (if you chose Nearby), or the number of miles from your destination (if you chose Near Destination). Select a place from the Search Along list to get driving directions from your current location to that place.  Choose the Down arrow of interest on the full map.  Scroll the screen down to view additional search results. on the map to view the points 11.18.4 Exit End the navigation session. © 2013 Telenav, Inc. Page 42 of 68 12. Places Menu The Places dashboard provides you with a few different ways to find the addresses and phone numbers of businesses such as restaurants, hotels, gas stations, and parking lots or garages. Scroll the screen horizontally from the Drive dashboard to access Places. After you choose a search option, a list of businesses will appear. These businesses will be near your current position or near the location you chose. Once you find what you are looking for, you can get audible and visual driving or walking directions, view a map of the location, or save the location to your Favorites list. You can also place a call to make reservations and share the location with others via email or text message (SMS). NOTE: You can also Speak In a search. See “Voice Command” on Page 13 for more information. © 2013 Telenav, Inc. Page 43 of 68 To use the Places feature, do the following steps: 1. From the Drive dashboard, scroll horizontally for the Places dashboard. 2. Search for a business in the following ways:  Choose a category from the icons.  Choose the Search bar to type in keywords.  Choose More to search through an extensive category list. 3. A list of nearby results will be displayed. For most searches, the results will be ordered by “Best Match,” which is a combination of distance and rating. You can also change this to sort by “Distance.” See “Sorting Options” on page 48 for more information. NOTE: If you choose Food or Gas, a list of options will appear before any results are displayed. 4. Make a selection from the list. © 2013 Telenav, Inc. Page 44 of 68 5. The Results/Details screen appears with details about your selection. The screen shows: a) the name of the business, b) the distance from the search point, c) the street address, d) the phone number (if available), and e) user-submitted ratings and reviews for the business. 6. You can choose from the following options. Depending on the business that you view, not all of the options may be available.  on the map to view a Map – Choose the Down arrow map of the area surrounding the business address.  – Save the location to your Favorites Add to favorites (this icon shows Remove from favorites if it is already part of your Favorites list).  Search nearby current address.  – Get driving directions by choosing the Drive to address or the Drive to icon (this option will take you to the Route Planning screen).  – Call the location by choosing the phone number Call (option only available if there is a phone number shown on the Results screen). – Search for other business around this NOTE: When the call ends, you will be returned to the Results screen. The calling option will not be available if you are already on another call.  – Share the address with contacts from your Share phone’s contact list or with recipients whose phone number you provide (see “Share Address” on page 51).  – Add the place as a tile to your phone’s Pin to Start Home screen. See “Pin to Start” on page 13 for more information.  Ratings – View ratings submitted by others (if available). © 2013 Telenav, Inc. Page 45 of 68 A quick-reference graphic of the Search Details screen is shown below: Expand map Read reviews Save location to Favorites Search for nearby points of interest Call location Get driving directions View business hours Get driving directions © 2013 Telenav, Inc. Call location Share address with others Pin location to phone’s Start menu Page 46 of 68 12.1 Define a Location You can choose to search for the business near another location by typing or speaking the search point in the Search Bar. For example, you can type or speak in, “Sushi near Lawrence Expressway, Sunnyvale, CA.” Use the autosuggest options to save yourself keystrokes. 12.2 Select Location for a Search Point Select a location from a list to be your search origin. 1. On the Dashboard, choose the Search Bar. 2. Choose the Select Location icon to the left of the Search Bar. 3. On the Select Location screen, make a selection from the list. 4. After selecting your search origin, type in what you would like to search for, e.g., “restaurants.” For example, you can enter a street address in the Address screen for your search origin. Partial entry (5 or more letters) is okay for the street name. © 2013 Telenav, Inc. Page 47 of 68 When typing in an Address, you can leave the Address field blank and type in a city name to get directions to the center of the city. The City field has an auto-suggest feature for cities closest to your current location. If the city/state that you are looking for appears in the drop-down list under the text field, you can quickly select it. If necessary, you can also type in the name of a state. Type the two-letter abbreviation for the state if you know it, or spell the whole name of the state if you do not. When you are finished typing, choose Enter . The following are options on the Select Location screen that you can use as your search origin:  Current Location – Use your current address.  Home – Use your Home address.  Work – Use your Work address.  Favorites – Use places you have saved as your favorites.  Places – Choose Points of Interest from a list.  Recents – Use places you have recently been to.  Address – Manually enter an address.  Contacts – Quickly find addresses that you have saved in your device’s Contacts list.  Airports – Quickly find airports by 3-letter Airport Code or City Name. The airports closest to your current location are displayed for your convenience. 12.3 Sorting Options You have a variety of options to sort your search results (this option may not be available for all searches). On the Search Results screen, choose More and then “sorted by.” 12.3.1 Sort by Best Match This is the default sorting option, which is a combination of distance and rating. 12.3.2 Sort by Distance Sort the businesses by order of distance to your chosen location. © 2013 Telenav, Inc. Page 48 of 68 12.4 Sponsored Results 1. Business names preceded by a letter indicate that more information is available in the Details screen. 2. The Sponsored Results (Details) screen shows business details and descriptions. The tabs you see may vary, depending on what is available for the business. Browse any deals or promotions that the business may be offering. © 2013 Telenav, Inc. Page 49 of 68 12.5 Gas Prices You can view gas prices for a Gas point-of-interest search. 1. Go to the Places dashboard. 2. Choose Gas, and then choose a fuel grade. 3. The Search Results screen displays a list of gas stations. © 2013 Telenav, Inc. Page 50 of 68 4. Choose a gas station to go to its Details screen.  In Overview, you can map the address, add to your Favorites, search for nearby businesses, drive to the location, call the location, or share the address with a friend (see “Share Address” on page 51).  On the Gas Prices tab, you can view available gas prices. 12.6 Share Address You can send addresses to friends as an email or text message (SMS). © 2013 Telenav, Inc. Page 51 of 68 1. In the business’s Search Details screen, choose the Share icon. 2. Choose either the “Contacts” or “Phone Numbers” option to share the address via SMS (text message). © 2013 Telenav, Inc. Page 52 of 68 12.7 Ratings and Reviews Choose the “Ratings” screen in a Point-of-Interest Details screen to view Yelp reviews. A new Internet browser window will open. 13. Extras Choose the More icon navigation preferences. © 2013 Telenav, Inc. on the Dashboard and then “Settings” to adjust Page 53 of 68 13.1 Settings The Settings menu lets you set options for general, navigation, home/work addresses, and account information. Scroll the screen horizontally to access the options. 13.1.1 General In Extras >> Settings >> General, you have the following options. 13.1.1.1 Region Currently, the AT&T Navigator application only works in North America. 13.1.1.2 Language Choose either English or Spanish as the language for audible guidance. 13.1.1.3 Distance Units Choose Miles/Feet or Kilometers/Meters for display. 13.1.1.4 Notification Turn Push Notifications on or off to get app alerts on your phone instead of by SMS message. Examples are Shared Addresses and Commute Reports. 13.1.1.5 Location Turn Location Services on or off. Setting this On allows your location to be detected by GPS and used in the application. When off, you can view maps, search POIs, without disclosing your location to the application. 13.1.2 Navigation In Settings >> Navigation, you have the following options. © 2013 Telenav, Inc. Page 54 of 68 13.1.2.1 Route Settings Choose Fastest, Shortest, Avoid Highway, or Pedestrian. By default, all routes are “Fastest” to minimize traffic delays. You can also choose to Avoid Traffic, Avoid Tolls, or Use Carpool Lanes to find the best route for your purpose. NOTE: The “Pedestrian” route style is limited to smaller distances and may make your walking route easier, for example by allowing you to take advantage of going the wrong way down one-way streets. As always, use your common sense to determine the safety of any route. 13.1.2.2 Map Color Choose from Auto, Daytime, or Nighttime. Nighttime colors have greater contrast to let you better see the navigation screen in the dark. Choose “Auto” to have the navigation maps switch to Daytime and Nighttime colors around sunrise and sunset at your location. 13.1.2.3 Map Style Choose either 3D Moving Maps or 2D Moving Maps as your default during navigation. 13.1.2.4 Speed Limit Show or Hide. If on, the bottom toolbar during a navigation session will turn red if you exceed the posted speed limit. 13.1.2.5 Lane Assist Show or Hide. If on, you will see the Lane-Assist graphic when you are about to enter multi-lane highway junctions or at intersections. 13.1.2.6 Traffic Incident Alert On or Off. If this feature is on, audio and visual traffic incident alerts will appear on the 2D or 3D Moving Maps screen if there is a traffic incident on the route ahead. 13.1.2.7 Traffic Camera On or Off. If this feature is on, you can view traffic camera locations on maps and navigation screens. 13.1.2.8 Audio Choose Directions & Traffic, Directions Only, Traffic Only, or None for audible cues during navigation. 13.1.3 Home & Work In Settings >> Home & Work, you have the following options. 13.1.3.1 Home Address Enter or edit a home address. This option appears in the Drive dashboard for quick selection. 13.1.3.2 Work Address Enter or edit a work address. This option appears in the Drive dashboard for quick selection. © 2013 Telenav, Inc. Page 55 of 68 13.1.3.3 Commute Reports Set up a “Home to Work” or “Work to Home” commute to get alerts as Push notifications or via text message (SMS).  For each category, “Home to Work” or “Work to Home,” choose a Deliver Time for your commute alert.  For “Repeat,” choose the days of the week to receive the alert. Choose “View Current Report” to view traffic conditions for your saved commute.  Choose a line to view traffic details (if available).  Choose Navigate to generate a route. 13.1.4 Account In Settings >> Account, you have the following options. 13.1.4.1 Name Enter or edit your first and last name here. This is the name that will show up when you send text messages or share your location. © 2013 Telenav, Inc. Page 56 of 68 13.1.4.2 Email Enter or edit your email address. This is used for in-app feedback if you choose to provide it. 13.1.4.3 User Name Enter or edit your AT&T Navigator User Name. 13.1.4.4 Subscriptions View your current AT&T Navigator subscription information. 13.2 Feedback Choose More on the dashboard and then “Feedback” to give feedback and general comments on how to improve the application. 13.3 About on the dashboard and then “About” to view app information Choose More such as the version number that you are using, access Customer Support, and view Diagnostic Tools. © 2013 Telenav, Inc. Page 57 of 68 13.3.1 About Find important information about your AT&T Navigator account such as the version number you are using. Knowing the exact version of your software may be helpful if you ever have to call AT&T Navigator Customer Support. This page also provides a link to complete Terms of Use for the product. 13.3.2 Support Info Find contact information for AT&T Navigator Customer Support here. View additional support information from your phone’s Internet browser. 13.3.3 Diagnostic Tools This screen displays the following information, which may be requested by a support representative for troubleshooting purposes:  Phone Number  Service Plan Code  GPS Status  Network Status  Location Permission  Data Roaming Status  Data Service  Battery Level © 2013 Telenav, Inc. Page 58 of 68 14. Suspending AT&T Navigator 14.1 Making a Phone Call from AT&T Navigator You can Call In to a location that you have found in a Search such as a restaurant, a hotel, or a store. When available, tap the phone number or the phone icon in the Search Details screen for a business. © 2013 Telenav, Inc. Page 59 of 68 14.2 Taking an Incoming Call When you are using AT&T Navigator and your phone receives an incoming call, your phone rings and displays a screen that gives you the option to Answer the call or Ignore the call. If you decline the call, the AT&T Navigator application resumes and continues with the function that you were using before the call came in. If you answer the call, AT&T Navigator will be operating but “suspended.” After the call, AT&T Navigator should resume from its suspended state. 14.3 Calendar and E-mail Events When a scheduled calendar event occurs, or an e-mail message arrives while you are using AT&T Navigator, a pop-up notification will appear. You can interact with the Calendar or e-mail event by Opening it, or you can Dismiss it. If you Open the application associated with the notification, AT&T Navigator will continue to run in the background. © 2013 Telenav, Inc. Page 60 of 68 15. Exiting AT&T Navigator Press the Start key on the device to exit the application. Start key © 2013 Telenav, Inc. Page 61 of 68 16. Removing AT&T Navigator You do not need to remove AT&T Navigator if you are installing a new version, but if you choose to do so, you can remove the application directly from the device. 1. In the Applications list, press-and-hold the AT&T Navigator app until a pop-up appears. 2. Choose “uninstall” to delete the app. NOTE: If you change your mind, simply press the Back key on the device. 17. The AT&T Navigator Website To access the general AT&T Navigator website, log in to www.attnav.com. Access features such as:  Route planning for planning a trip by entering the starting and destination addresses (this does not update information on your phone).  Search Places such as restaurants, hotels, stores, government offices, etc. You can also get addresses, phone numbers, maps, and directions.  Manage addresses in your Favorites lists and organize them into Lists. These lists can grow to an unlimited length. You can also delete addresses you no longer need.  Add an address and save it to the Favorites list on your phone. The next time you launch the AT&T Navigator application on your phone, the new address will appear in your Favorites list. NOTE: Favorites created on the website will only show up in your Favorites list on your Windows Phone (and vice versa) after you do the following: 1.) Sync your Windows Phone with a www.attnav.com account. 2.) Choose the Sync button the Favorites screen within the AT&T Navigator app.  Update your personal information, including your home, work, and email addresses, or your login PIN.  Contact Customer Support. © 2013 Telenav, Inc. on Page 62 of 68 If you need to migrate your AT&T Navigator account to a different phone number, please call AT&T Navigator Customer Support at 1-800-331-0500. For security reasons, you cannot perform this change unassisted. 17.1 Syncing with www.attnav.com You can sync Favorites and Recent Places between your phone and your www.attnav.com account. In the Favorites or Recents screen, simply choose the Sync button . 18. Error Conditions Account cancelled Your AT&T Navigator account has been cancelled. Contact AT&T Navigator Customer Support at 1-800-331-0500. Account not found You do not have a valid AT&T Navigator account. Contact AT&T Navigator Customer Support at 1-800-331-0500. GPS signal weak, Cannot get GPS signal, or No GPS data Move to an area where your device has a clearer view of the sky and can still connect with your device. Please note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your device should announce when you have adequate GPS signal again. Low battery If you get a low battery warning, connect a charging cable as soon as possible. In some cases, you may need to wait a while for the battery to become sufficiently charged so that the GPS receiver will work. Network signal weak If the carrier network signal is weak, move to an area where reception is better and try the function that requires network access again. © 2013 Telenav, Inc. Page 63 of 68 AT&T Navigator encountered an error AT&T Navigator is having technical problems with the specific request that you made. This can be due to an address that it cannot find, or mapping data that does not allow routing from where you are to where you want to go. In this case, try to use a nearby address. AT&T Navigator not available If you get an advisory message that AT&T Navigator is not available, exit the application and then re-launch it. If the problem recurs, it may be due to a temporary server outage. Unable to generate a route AT&T Navigator could not generate a route between the two endpoints of the route. This may be a temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map data in the area around the destination. 19. FAQs Why do I need the carrier’s data service? The data plan allows you to access nationwide routes, maps, and Places content from the AT&T Navigator servers using the data communication features of your device. These services are different from your cellular airtime. To order a data plan, please contact your wireless carrier. How long after I apply for the data service until I can use my AT&T Navigator app? With data, you should be able to start using the AT&T Navigator application right after it has been downloaded. Can I use AT&T Navigator on multiple phones with my account? You can only use AT&T Navigator on one device at a time. To access AT&T Navigator on different devices, simply install the app and then log in with your AT&T phone number and verification code. Why do I get the “GPS Location Settings” prompt when I first launch the application? You need to turn on the Location settings so your GPS location can be detected, and for features such as navigation to work within AT&T Navigator. You will get a prompt message when you first launch the application with instructions on where to change the Location settings. You must choose “Exit” and manually change the Location settings. Does AT&T Navigator use up my voice plan minutes? AT&T Navigator uses data to provide its navigation functions. Using data does not use any of your voice minutes. However, if you call a business from within the AT&T Navigator app, you will be incurring voice minutes. How do I control the backlighting? The backlight can be controlled from within AT&T Navigator’s Extras menu >> Settings >> Navigation >> Backlight menu. How accurate is the GPS? GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate to less than 50 meters (approx. 164 ft). What are ideal conditions for GPS navigation? Ideally, a device with a GPS receiver needs a clear view of the sky, starting from about five to ten degrees above the horizon. Solid or massive obstructions can reduce accuracy or block GPS signals, and may cause extended initialization time (time to first GPS fix). Common obstructions include tall buildings, covered parking lots, tunnels, trees, and terrain features. If you are parked in a covered parking lot or near a tall building, it is recommended that you move to an open area and then begin to use AT&T Navigator. © 2013 Telenav, Inc. Page 64 of 68 Why does GPS not work near buildings and other tall objects? Your device requires signals from GPS satellites in order to work, so it needs a clear view of the sky. Dense materials (such as concrete, rock, steel, heavy wood), tall buildings, terrain features (like mountains, ridges, and cliffs), and large trees can block or degrade GPS signals and may make it impossible to determine your location. GPS satellites are not always immediately overhead and could be anywhere in the skies at any time, even low on the horizon; however, there are enough satellites in orbit so that four or more will be view of your device if not blocked by large objects, terrain, or dense materials. How do I know that my device is receiving GPS signals? AT&T Navigator alerts you if your device is not receiving GPS signals. If this happens, move to an area where there is a clear view of the sky so your device can receive GPS signals from space. What happens if I’m using AT&T Navigator for driving directions and I lose the GPS signal while driving across a bridge or through a tunnel or lose the GPS signal for some other reason? A “GPS Weak” icon will pop up on screen if the GPS signal is not clearly received by the device. Once you have clear GPS signal, the icon will disappear. What happens if I lose network coverage while driving? You must return to a coverage area in order for AT&T Navigator to detect your location and give you driving directions. You can generate a route by choosing Directions on the Route Planning screen and page through the turns manually. See page 29 for information on a Follow Me map. How often are your maps updated? Our maps are updated quarterly. If the above does not work, you can also power your phone off for about 20 seconds before turning it back on. Once you’ve done this, try launching AT&T Navigator again. If you are still experiencing issues, please Customer Support at 1-800-331-0500. How do I reinstall the application on my phone? You can go to the Windows Marketplace in order to obtain the latest build for AT&T Navigator. I added a number of places to my Favorites from my www.attnav.com account online. Why don’t I see them on my phone? You need to sync your phone to your www.attnav.com account. See “Syncing with www.attnav.com” on page 63 for instructions. © 2013 Telenav, Inc. Page 65 of 68 How do I delete my list of “Recents?” In the Recents screen of the AT&T Navigator app, choose the Delete icon at the bottom of the screen to delete all Recents at once. You can also choose a Recent Place in the list and then “Delete” in the Details screen for an individual deletion. 20. Customer Support 20.1 AT&T Customer Support Please contact AT&T directly to purchase a data service plan, or for general information about your service plan. AT&T 1-800-331-0500 (select option #1) or dial 611 from your handset Website General Information: http://www.att.com/navigator Pre-Planning: http://www.attnav.com 21. Telenav Services Warranty The content and Java application services provided by Telenav is provided “as is” and “as available” without warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or fitness for particular use, or non-infringement. You acknowledge that your use of the Telenav service is at your sole risk and you agree that the service and the information provided are without warranty of any kind by Telenav. © 2013 Telenav, Inc. Page 66 of 68 Telenav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services available from Telenav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from unreliable data due to equipment failure or other technical problems beyond the control of Telenav, and Telenav does not warrant the services in any respect due to such circumstances beyond its control. Although certain information provided to you by Telenav may be obtained or compiled from sources Telenav believes to be reliable, Telenav cannot and does not guarantee the accuracy, validity, kindness, or completeness of any information made available to you for any particular purpose. Under no circumstances, including negligence, will Telenav or any of its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect, incidental, special or consequential damages that results from your use or your inability to use the services. You acknowledge that this limitation applies to all content information or other services available from Telenav, and whether or not Telenav has notice of the possibility of such damages, and whether or not to circumstances giving rise to such damages may have been within the control of Telenav. Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In those states, liability is limited to the fullest extent allowed by law. By using the service, you agree to indemnify Telenav and its parents, subsidiaries, affiliates, officers and employees and hold them harmless from any and all claims and expenses, including reasonable attorney’s fees, asserted third party due to, or arising out of your use of the service and the site. Telenav, Inc. 950 De Guigne Drive Sunnyvale, CA 94085 T: 408.245.3800 F: 408.245.0238 www.telenav.com 22. Appendix A: Available Features for Subscription Plans Feature Free Paid Contacts Integration Yes Yes Native Message Integration Yes Yes Dashboard Yes Yes Multi-Route Planning and Preview Yes Yes Voice-guided Turn-by-Turn Navigation No Static Directions Yes Yes Resume Trip No Yes Red Light Camera No Yes Legal Speed Limit No Yes Lane Assist No Yes Traffic Rerouting and Alerts Yes Yes Traffic Flow and Incidents Yes Yes © 2013 Telenav, Inc. Yes Page 67 of 68 Route, Map, Traffic Summary Yes Yes Share Address Yes Yes 2D/3D Map No Yes Satellite Map Yes Yes Traffic Camera No Yes Day/Night Modes Yes Yes Cursor Location with Reverse Geo-Coding Yes Yes Places (POI Categories) Yes Yes One-Box Search Yes Yes POI Search and POI Details Yes Yes Carrier Billing Yes Yes In-App Paid Subscription Yes Yes Sponsored Ads Yes Yes Organic Ads Yes Yes Virtual Billboards No Yes House Ads Yes Yes GPS Tracker (UGC Traffic) No Yes Voice Command and Control (DSR) No Feedback Yes Yes Settings Yes Yes Location Services No Yes Weather Yes Yes Traffic Alerts No Yes Commute Alerts No Yes © 2013 Telenav, Inc. Yes Page 68 of 68