Ay-dx9m Family Installation And Programming Manual

Transcript

AY-Dx9M Family Indoor Multi-Format Readers Installation and Programming Manual Models: AY-D09M AY-D19M Copyright © 2014 by Rosslare. All rights reserved. This manual and the information contained herein are proprietary to ROSSLARE ENTERPRISES LIMITED and/or its related companies and/or subsidiaries’ (hereafter: "ROSSLARE"). Only ROSSLARE and its customers have the right to use the information. No part of this manual may be re-produced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of ROSSLARE. ROSSLARE owns patents and patent applications, trademarks, copyrights, or other intellectual property rights covering the subject matter in this manual. TEXTS, IMAGES, AND ILLUSTRATIONS INCLUDING THEIR ARRANGEMENT IN THIS DOCUMENT ARE SUBJECT TO THE PROTECTION OF COPYRIGHT LAWS AND OTHER LEGAL RIGHTS WORLDWIDE. THEIR USE, REPRODUCTION, AND TRANSMITTAL TO THIRD PARTIES WITHOUT EXPRESS WRITTEN PERMISSION MAY RESULT IN LEGAL PROCEEDINGS. The furnishing of this manual to any party does not give that party or any third party any license to these patents, trademarks, copyrights or other intellectual property rights, except as expressly provided in any written agreement of ROSSLARE. ROSSLARE reserves the right to revise and change this document at any time, without being obliged to announce such revisions or changes beforehand or after the fact. Table of Contents Table of Contents 1. Introduction ................................................................ 7 1.1 Reader/Controller Types........................................................... 7 1.2 Key Features ........................................................................... 7 1.3 Box Content ........................................................................... 8 1.4 Ancillary Equipment ................................................................ 8 2. Technical Specifications .............................................. 9 3. Installation ................................................................ 11 3.1 Mounting and Wiring the AY-Dx9M....................................... 11 4. Transmit Mode .......................................................... 13 5. Programming the AY-Dx9M...................................... 14 5.1 Entering Programming Mode ................................................. 15 5.2 Exiting Programming Mode ................................................... 15 5.3 Selecting Keypad Transmission Format ................................... 16 5.3.1 5.4 5.4.1 Keypad Transmission Format Option Number ...............................17 Selecting Proximity Card Transmission Format (AY-D19M model only) ..................................................................................... 22 Wiegand Card + PIN Transmission Format ....................................22 5.5 Changing the Programming Code .......................................... 24 5.6 Changing the Facility Code .................................................... 24 5.7 Return to Factory Default Settings .......................................... 25 5.8 Replacing a lost Programming Code ....................................... 26 A. Limited Warranty ...................................................... 27 AY-Dx9M Family Installation and Programming Manual iii List of Figures List of Figures Figure 1: AY-Dx9M Layout ..............................................................................11 Figure 2: AY-Dx9M Wiring ..............................................................................12 iv AY-Dx9M Family Installation and Programming Manual List of Tables List of Tables Table 1: Programming Menus..........................................................................14 Table 2: Keypad Transmission Format ..............................................................17 AY-Dx9M Family Installation and Programming Manual v Notice and Disclaimer Notice and Disclaimer This manual’s sole purpose is to assist installers and/or users in the safe and efficient installation and usage of the system and/or product, and/or software described herein. BEFORE ATTEMPTING TO INSTALL AND/OR USE THE SYSTEM, THE INSTALLER AND THE USER MUST READ THIS MANUAL AND BECOME FAMILIAR WITH ALL SAFETY REQUIREMENTS AND OPERATING PROCEDURES.  The system must not be used for purposes other than those for which it was designed.  The use of the software associated with the system and/or product, if applicable, is subject to the terms of the license provided as part of the purchase documents.  ROSSLARE exclusive warranty and liability is limited to the warranty and liability statement provided in an appendix at the end of this document.  This manual describes the maximum configuration of the system with the maximum number of functions, including future options. Therefore, not all functions described in this manual may be available in the specific system and/or product configuration you purchased.  Incorrect operation or installation, or failure of the user to effectively maintain the system, relieves the manufacturer (and seller) from all or any responsibility for consequent noncompliance, damage, or injury.  The text, images and graphics contained in the manual are for the purpose of illustration and reference only.  All data contained herein subject to change without prior notice.  In no event shall manufacturer be liable for any special, direct, indirect, incidental, consequential, exemplary or punitive damages (including, without limitation, any and all damages from business interruption, loss of profits or revenue, cost of capital or loss of use of any property or capital or injury).  All graphics in this manual are for reference only, some deviation between the image(s) and the actual product may occur.  All wiring diagrams are intended for reference only, the photograph or graphic of the PCB(s) are intended for clearer illustration and understanding of the product and may differ from the actual PCB(s). vi AY-Dx9M Family Installation and Programming Manual Introduction 1. Introduction The AY-Dx9M series are programmable indoor readers that allow entry via a personal identification number (PIN) and/or by presenting a proximity card. The keypad can be programmed to output eight different data formats. The AY-D19M supports multiple proximity card formats to provide a high level of compatibility and connectivity with host controllers. 1.1 Reader/Controller Types The two types of units described in this manual are: Keypad Type PIN Proximity 1.2 AY-D09M Standard   AY-D19M Standard   Key Features  Built-in proximity card reader (125 kHz ASK modulation) (AYD19M model only)  Programmable Proximity Card Transmission Format (AY-D19M model only)  Clock & Data  Wiegand 26-Bit  Wiegand Card + PIN  Built-in keypad for PIN code entry  Programmable keypad transmission format  Built-in case and back tamper  Programmable Facility code  Two tri-colored LEDs  Internal buzzer provides audible interface feedback AY-Dx9M Family Installation and Programming Manual 7 Introduction  Comes with mounting template for easier installation  Comes with installation kit that includes a security screw and a security screw tool 1.3 Box Content Before beginning, verify that all of the following is in the box. If anything is missing, please report the discrepancy to your nearest Rosslare office.  AY-Dx9M access control unit  Installation kit  Installation and operating instructions 1.4 Ancillary Equipment Additional non-supplied equipment required:  Compatible host controller  Power supply – 5 to 16 VDC (from a regulated power supply) Other Rosslare accessories can be found at Rosslare's website: http://www.rosslaresecurity.com 8 AY-Dx9M Family Installation and Programming Manual Technical Specifications 2. Technical Specifications Electrical Characteristics AY-D09M Power Supply Type AY-D19M Linear type (recommended) Operating Voltage Range 5–16 VDC Maximum Input Current (not including attached devices) Standby: 55 mA Max: 100 mA Card Read Distance* N/A 80 mm (3.0 in.) Proximity Card Modulation N/A • Wiegand 26-Bit, ASK at 125 kHz • Clock & Data, ASK at 125 kHz Proximity Card Compatibility N/A Keypad Transmit Format • Single Key, Wiegand 6-Bit (Rosslare Format) • Single Key, Wiegand 6-Bit with Nibble and Parity Bits • Single Key, Wiegand 8-Bit, Nibbles Complemented • 4 Keys Binary + Facility Code, Wiegand 26-Bit • 1 to 5 Keys + Facility Code, Wiegand 26-Bit • 6 Keys BCD and Parity Bits, Wiegand 26-Bit • Single Key, 3x4 Matrix Keypad • 1 to 8 Keys BCD, Clock & Data Tamper * All 26-Bit EM cards Only with Rosslare controllers AC-015, AC020, and AC-115 Measured using a Rosslare proximity card or equivalent. Range also depends on electrical environment and proximity to metal. AY-Dx9M Family Installation and Programming Manual 9 Technical Specifications Environmental Characteristics Operating Temp. Range Operating Humidity Range Dimensions 10 0 to 95% (non-condensing) AY-D09M Length x Width x Depth Weight -31°C to 63°C (-24°F to 145°F) AY-D19M 122 x 75 x 24 mm (4.8 x 3.0 x 0.9 in.) 110 g (3.9 oz) 117 g (4.1 oz) AY-Dx9M Family Installation and Programming Manual Installation 3. Installation Installation of an RFID reader adjacent to metallic surfaces might alter the reader’s specifications. To diminish this interference, use a plastic spacer when mounting the reader. 3.1 Mounting and Wiring the AY-Dx9M The AY-Dx9M is designed to be easily mounted to a US Gang Box. Before starting, select the location to mount the AY-Dx9M reader. This location should be at shoulder height. To mount and wire the unit: 1. Remove the Bezel screw (Figure 1). Figure 1: AY-Dx9M Layout Mounting Hole LEDs Mounting Hole Bezel Screw 2. Screw the reader onto a US Gang Box through the two mounting holes provided (Figure 1). AY-Dx9M Family Installation and Programming Manual 11 Installation 3. Pass the wires through the exit/entry holes and attach them to the reader’s terminal blocks (Figure 2). Figure 2: AY-Dx9M Wiring (+) (-) To Controller D0 D1 4. Replace the reader's bezel and replace the factory default screw with the security screw that is provided in the installation kit. A security screw tool is also provided in the installation kit. 12 AY-Dx9M Family Installation and Programming Manual Transmit Mode 4. Transmit Mode When the AY-Dx9M is in Transmit mode, it is ready to receive data from a presented proximity card (AY-D19M only) or an entered PIN code. When the reader is in Transmit mode, the Mode LED is red and the Program LED is off. Mode Prog Red When a proximity card or keyboard entry is being transmitted, the Mode LED flashes green. Keyboard data can be sent via one of eight different keypad transmission formats (see Section 5.3). For the AY-D19M model, proximity cards presented to the reader are always sent in Wiegand 26-Bit, Clock & Data, or Wiegand Card + PIN format formats (see Section 5.4). AY-Dx9M Family Installation and Programming Manual 13 Programming the AY-Dx9M 5. Programming the AY-Dx9M Programming the AY-Dx9M is done solely via the unit's keypad driven programming menu system. To reach the programming menu system, the AY-Dx9M must first be placed into Programming mode (see Section 5.1). During the AY-Dx9M's manufacturing process, certain codes and settings are pre-programmed. These settings are the called the default factory settings. Table 1 shows the names of all the AY-Dx9M menus. Table 1: Programming Menus Menu Description Menu Number Selecting Keypad Transmission Format Single Key, Wiegand 6-Bit (Rosslare format) Single Key, Wiegand 6-Bit with Nibble + Parity Bits Single Key, Wiegand 8-Bit, Nibbles Complemented 4 Keys Binary + Facility Code, Wiegand 26-Bit 1 to 5 Keys + Facility code, Wiegand 26-Bit 6 Keys BCD and Parity Bits, Wiegand 26-Bit Single Key, 3x4 Matrix Keypad 1 to 8 Keys BCD, Clock & Data Single Key 1 Selecting Proximity Card Transmission Format (AYD19M model only) Wiegand 26-Bit Clock & Data Wiegand Card + PIN 2 Changing the Programming Code 3 Changing the Facility Code 4 Return to Factory Default Settings 0 14 AY-Dx9M Family Installation and Programming Manual Programming the AY-Dx9M 5.1 Entering Programming Mode To enter Programming mode: 1. Press # for 2 seconds. The Mode LED turns off and the Program LED turns red. Mode Prog Red 2. Enter your 4-digit Programming code. If the Programming code is valid, the Program LED turns green and the AYDx9M enters Programming mode. 5.2 Prog Mode Green • The factory default Programming code is 1234. • If a Programming code is not entered within 30 seconds, the AYDx9M returns to Transmit mode. Exiting Programming Mode To ex it Programming mode at any time: 1. Press #. You hear a beep. The Program LED turns off and the Mode LED turns red. Mode Prog Red This indicates that the AY-Dx9M has returned to Transmit mode. Wrong entries may reset the reader back to Transmit mode. While in Programming mode, if no key is pressed for 30 seconds, the AY-Dx9M exits Programming mode and returns to Transmit mode. AY-Dx9M Family Installation and Programming Manual 15 Programming the AY-Dx9M 5.3 Selecting Keypad Transmission Format The AY-Dx9M has eight different keypad transmission selectable formats (see Section 5.3.1). To select a key pad transmission format: 1. Enter Programming mode. Prog Mode Green 2. Press 1 to enter Menu 1. 3. The Mode LED turns red. Prog Mode Red Green Enter the appropriate option number for the keypad transmission format that you wish to select. One beep is emitted on success. The system returns to Transmit mode. Mode Prog Red If an incorrect option number is entered, a long beep is sounded. The reader returns to Transmit mode and the keypad transmission format remains unchanged. 16 • Only one keypad transmission format can be active at any one time • When using the keypad transmission format “1 to 8 keys BCD, Clock & Data" (Option 8), an additional input is required to specify the number of keys in the PIN code. AY-Dx9M Family Installation and Programming Manual Programming the AY-Dx9M 5.3.1 Keypad Transmission Format Option Number See Table 2 to determine the option number for the keypad transmission format you wish to select. Table 2: Keypad Transmission Format Keypad Transmission Format Option Number Single Key, Wiegand 6-Bit (Rosslare Format) Single Key, Wiegand 6-Bit with Nibble + Parity Bits Single Key, Wiegand 8-Bit, Nibbles Complemented 4 Keys Binary + Facility code, Wiegand 26-Bit 1 to 5 Keys + Facility code, Wiegand 26-Bit 6 Keys BCD and Parity Bits, Wiegand 26-Bit Single Key, 3x4 Matrix Keypad 1 to 8 Keys BCD, Clock & Data Single Key 1* 2 3 4 5 6 7 8 * Option 1 is the default factory setting More information on each of the different keypad transmission formats is available below and on the following pages. 5.3.1.1 Single Key, Wiegand 6-Bit (Rosslare Format) Each key press immediately sends 4 bits with 2 parity bits added; even parity for the first 3 bits and odd parity for the last 3 bits. 0 = 1 1010 0 1 = 0 0001 0 2 = 0 0010 0 3 = 0 0011 1 4 = 1 0100 1 5 = 1 0101 0 6 = 1 0110 0 7 = 1 0111 1 8 = 1 1000 1 9 = 1 1001 0 * = 1 1011 1 = "B" in Hexadecimal # = 0 1101 1 = "D" in Hexadecimal AY-Dx9M Family Installation and Programming Manual 17 Programming the AY-Dx9M 5.3.1.2 Single Key, Wiegand 6-Bit, Nibble & Parities Each key press immediately sends 4 bits with 2 parity bits added; even parity for the first 3 bits and odd parity for the last 3 bits. 0 = 0 0000 1 1 = 0 0001 0 2 = 0 0010 0 3 = 0 0011 1 4 = 1 0100 1 5 = 1 0101 0 5.3.1.3 6 = 1 0110 0 7 = 1 0111 1 8 = 1 1000 1 9 = 1 1001 0 * = 1 1010 0 = "B" in Hexadecimal # = 1 1011 1 = "C" in Hexadecimal Single Key, Wiegand 8-Bit, Nibbles Complemented This option inverts the most significant bits in the message leaving the least 4 significant bits as Binary Coded Decimal (BCD) representation of the key. The host system receives an 8-bit message. 0 = 11110000 1 = 11100001 2 = 11010010 3 = 11000011 4 = 10110100 5 = 10100101 5.3.1.4 6 = 10010110 7 = 10000111 8 = 01111000 9 = 01101001 *= 01011010 = "A" in Hexadecimal # = 01001011 = "B" in Hexadecimal 4 Keys Binary + Facility Code, Wiegand 26-Bit This option buffers 4 keys and outputs keypad data with a three-digit Facility code like a standard 26-bit card output. The Facility code is set in Programming Menu number four and can be in the range 000 to 255. The factory default setting for the Facility code is 000 (see Section 5.6). The keypad PIN code must be 4 digits long and can range between 0000 and 9999. On the fourth key press of the 4-digit PIN code, the data is sent across the Wiegand data lines as binary data in the same format as a 26-bit card. If * or # is pressed during PIN code entry, the keypad clears the PIN code entry buffer, generates a beep and is ready to receive a new 4digit keypad PIN code. 18 AY-Dx9M Family Installation and Programming Manual Programming the AY-Dx9M If the entry of the 4-digit keypad PIN code is disrupted and no number key is pressed within 5 seconds, the keypad clears the PIN code entry buffer, generates a beep, and is ready to receive a new 4-digit keypad PIN code. (EP) FFFF FFFF AAAA AAAA AAAA AAAA (OP) Where: EP = Even parity for first 12 bits OP = Odd parity for last 12 bits F = 8-bit Facility code A = 24-bit code generated from keyboard 5.3.1.5 1 to 5 Keys + Facility Code, Wiegand 26-Bit This option buffers up to 5 keys and outputs keypad data with a Facility code like a 26-bit card output. The Facility code is set in Programming Menu number four and can be in the range 000 to 254. The factory default setting for the Facility code is 000 (see Section 5.6). The keypad PIN code can be one to five digits long and can range between 1 and 65,535. When entering a keypad PIN code that is less than 5 digits long, # must be pressed to signify the end of PIN code entry. For keypad PIN codes that are 5 digits long, on the fifth key press of the 5-digit PIN code, the data is sent across the Wiegand data lines as binary data in the same format as a 26-bit card. If * or # is pressed during PIN code entry or a PIN code greater than 65,535 is entered, the keypad clears the PIN code entry buffer, generates a beep and is ready to receive a new 4-digit keypad PIN code. If the entry of the 1- to 5-digit keypad PIN code is disrupted and a number key or # is not pressed within 5 seconds, the keypad clears the PIN code entry buffer, generates a medium length beep and is ready to receive a new 1 to 5-digit keypad PIN code. (EP) FFFF FFFF AAAA AAAA AAAA AAAA (OP) AY-Dx9M Family Installation and Programming Manual 19 Programming the AY-Dx9M Where: EP = Even parity for first 12 bits OP = Odd parity for last 12 bits F = 8-bit Facility code A = 24-bit code generated from keyboard 5.3.1.6 6 Keys BCD and Parity Bits, Wiegand 26-Bit Sends buffer of 6 keys, adds parity and sends a 26-bit BCD message. Each key is a four bit equivalent of the decimal number. The keypad PIN code must be 6 key presses long. On the sixth key press of the 6-digit PIN code, the data is sent across the Wiegand data lines as a BCD message. If the entry of the 6-digit keypad PIN code is disrupted and a number key or # is not pressed within 5 seconds, the keypad clears the PIN code entry buffer, generates a medium length beep and is ready to receive a new 6-digit keypad PIN code. (EP) AAAA BBBB CCCC DDDD EEEE FFFF (OP) Where: 5.3.1.7 A = First key entered D = Fourth key entered B = Second key entered E = Fifth key entered C = Third key entered F = Sixth key entered Single Key, 3x4 Matrix Keypad (MD-P64) This unique mode is intended to let the host controller scan the AYDx9M keypad while still keeping the proximity card readers Wiegand 26-Bit or Clock & Data formats active. An optional interface board must be used between the AY-Dx9M and the host system. Each key press is immediately sent on DATA0 as an ASCII character at a baud rate of 9600 bits per second. When a key is pressed, DATA1 is pulled "low" until the key is released at which point DATA1 is set to "high". This allows the controller to detect the duration of the key press. 20 AY-Dx9M Family Installation and Programming Manual Programming the AY-Dx9M The MD-P64 interface unit outputs the data received to 7 outputs emulating a keyboard. The interface unit does not affect any data that it receives from the proximity reader whether it is Wiegand 26-Bit or Clock & Data. Key pressed = ASCII Value 5.3.1.8 0 = '0' (0x30 hex) 6 = '6' (0x36 hex) 1 = '1' (0x31 hex) 7 = '7' (0x37 hex) 2 = '2' (0x32 hex) 8 = '8' (0x38 hex) 3 = '3' (0x33 hex) 9 = '9' (0x39 hex) 4 = '4' (0x34 hex) *= '*' (0x2A hex) 5 = '5' (0x35 hex) # = '#' (0x23 hex) 1 to 8 Keys BCD, Clock & Data Buffers up to 8 keys and outputs keypad data without a facility code like standard Clock and Data card output. The keypad PIN code can be one to eight digits long. The PIN code length is selected while programming the reader for Option 8. The reader transmits the data when it receives the last key press of the PIN code. The data is sent across the two data output lines as binary data in Clock & Data format. If * or # is pressed during PIN code entry, the keypad clears the PIN code entry buffer, generates a beep, and is ready to receive a new keypad PIN code. If the entry of the keypad PIN code is disrupted and a number key or # is not pressed within 5 seconds, the keypad clears the PIN code entry buffer, generates a medium length beep and is ready to receive a new keypad PIN code. AY-Dx9M Family Installation and Programming Manual 21 Programming the AY-Dx9M 5.4 Selecting Proximity Card Transmission Format (AY-D19M model only) The AY-D19M has three different selectable proximity card transmission formats.  Option 1 – Wiegand 26-Bit  Option 2 – Clock & Data  Option 3 – Wiegand Card + PIN To select the Prox imity Card transmission format: 1. Enter Programming mode. Prog Mode Green 2. Press 2 to enter Menu 2. The Mode LED turns green. Prog Mode Green Green 3. Enter the appropriate option number for the proximity card transmission format that you wish to select. One beep is emitted on success. The system returns to Transmit mode. Mode Prog Red If an incorrect option number is entered, the reader returns to Transmit mode and the keypad transmission format remains unchanged. 5.4.1 Wiegand Card + PIN Transmission Format This unique mode is intended to let host controllers get card and keypad data simultaneously. This option overrules the selected keypad transmission format and sends the keypad data as described below. After a card is presented to the AY-D19M, the program LED starts to flash in green to indicate that the unit is waiting for the PIN code. If the entry of 1- to 5-digit keypad PIN code is disturbed and no digit key or # key is pressed within 5 seconds, the keypad clears the card 22 AY-Dx9M Family Installation and Programming Manual Programming the AY-Dx9M buffer and the PIN code entry buffer, generates a medium length beep, and is ready to receive a new card. The keypad PIN code can be one to five digits long in the range of 0 to 99,999. When entering a keypad PIN code, # must be pressed to signify the end of the PIN entry. When pressing #, the data is sent by the Wiegand data lines. If * is pressed, the keypad clears the card buffer and the PIN code entry buffer, generates a medium length beep, and is ready to receive a new card. The AY-D19M outputs card data in Wiegand 26-Bit with the following keypad data: Card Data: Where: (EP) AAAA AAAA AAAA BBBB BBBB BBBB (OP) EP = Even parity for first 12 A bits OP = Odd parity for last 12 B bits PIN data: (EP) 0000 AAAA BBBB CCCC DDDD EEEE (OP) Where: A = First key entered B = Second key entered C = Third key entered D = Fourth key entered E = Fifth key entered EP = Even parity for first 12 bits OP = Odd parity for last 12 bits If the PIN code is less than 5 digits, all the most significant nibbles are filled with 0. Example: (EP) 0000 0000 0000 0000 AAAA BBBB (OP) AY-Dx9M Family Installation and Programming Manual 23 Programming the AY-Dx9M Where: A = First key entered B = Second key entered EP = Even parity for first 12 bits OP = Odd parity for last 12 bits 5.5 Changing the Programming Code To change the Programming code: 1. Enter Programming mode. Prog Mode Green 2. Press 3 to enter Menu 3. The Mode LED flashes red. Prog Mode Red Green 3. Enter the new 4-digit code you wish to set as the Programming code. One beep is emitted on success. Mode Prog Red The system returns to Transmit mode. The Programming code cannot be erased; the code 0000 is not valid and does not erase the Programming code. 5.6 Changing the Facility Code To change the Facility code: 1. Enter Programming mode. Mode Prog Green 2. Press 4 to enter Menu 4. The Mode LED flashes orange. Mode Prog Orange Green 24 AY-Dx9M Family Installation and Programming Manual Programming the AY-Dx9M 3. Enter the new 3-digit code you wish to set as the Facility code. One beep is emitted on success. Mode Prog Red The system returns to Transmit mode. Facility codes can be in the range between 000 and 255. 5.7 Return to Factory Default Settings You must be very careful before using this command! Doing so erases the entire memory, which includes all user and special codes. In addition, all codes are returned to their factory default settings. To return to factory default settings: 1. Enter Programming mode. Prog Mode Green 2. Press 0 to enter Menu 0. The Mode LED and the Program LED flash red. Mode Prog Red Red 3. Enter your 4-digit Programming code. If the Programming code is valid, all memory is erased. You hear three beeps and the controller returns to Normal mode. If the Programming code is invalid, you hear a long beep and the controller returns to Normal mode without erasing the memory of the controller AY-Dx9M Family Installation and Programming Manual 25 Programming the AY-Dx9M 5.8 Replacing a lost Programming Code In the event that the Programming code is forgotten, the AY-Dx9M may be reprogrammed in the field using the following instructions: 1. Remove power from the reader. 2. Activate the tamper by removing the reader from the wall or removing the reader's case. 3. Apply power to the reader. You now have 10 seconds to enter Programming mode using the factory default Programming code 1234. 26 AY-Dx9M Family Installation and Programming Manual Limited Warranty A. Limited Warranty The full ROSSLARE Limited Warranty Statement is available in the Quick Links section on the ROSSLARE website at www.rosslaresecurity.com. Rosslare considers any use of this product as agreement to the Warranty Terms even if you do not review them. AY-Dx9M Family Installation and Programming Manual 27 AY-Dx9M Asia Pacific, Middle East, Africa Rosslare Enterprises Ltd. Kowloon Bay, Hong Kong Tel: +852 2795-5630 Fax: +852 2795-1508 [email protected] United States and Canada Rosslare Security Products, Inc. Southlake, TX, USA Toll Free: +1-866-632-1101 Local: +1-817-305-0006 Fax: +1-817-305-0069 [email protected] Europe Latin America Rosslare Latin America Buenos Aires, Argentina Tel: +54-11-4001-3104 [email protected] China Rosslare Electronics (Shenzhen) Ltd. Shenzhen, China Tel: +86 755 8610 6842 Fax: +86 755 8610 6101 [email protected] India Rosslare Electronics India Pvt Ltd. Tel/Fax: +91 20 40147830 Mobile: +91 9975768824 [email protected] 0706-0960178+02 Rosslare Israel Ltd. Rosh HaAyin, Israel Tel: +972 3 938-6838 Fax: +972 3 938-6830 [email protected]