Transcript
Technical Bulletin Issue 31 27th May 1997 Page 1 of 7
TECHNICAL BULLETIN COMMERCIAL - IN - CONFIDENCE
Basic Rate S Devices Basic Rate S devices such as Terminal Adapters, Routers and Video Conferencing equipment should always be verified or tested with INDeX BRI before installation. INDeX BRI was retained on Controlled release for the introduction of INDeX 6.2 software release. During this period each application was tested at SDX by technical persons to ensure full operation and compatibility of the device with INDeX. From February 97 INDeX software 6.3 and BRI software 1.8 enabled Point to Multi point working. The central software 6.3 is still on controlled release, however soon after the introduction of 6.3 it was quickly identified that the demand for Basic rate was such that SDX could not and did not need to continue verifying every Basic Rate application. Therefore any verifying or testing of applications and understanding how to configure Basic Rate Devices became the responsibility of the reseller when supplying INDeX BRI. For this reason SDX have put together the following set of recommendations that should help in proving and testing Basic Rate applications. The setting up of ISDN for connection of S devices is relatively straight forward, but the points to remember are 1.
Are terminating resistors fitted / required - some products have switchable options for this.
2.
Does the equipment require to detect line power - INDeX does not supply this so an external line power supply may be required, again, some products have switchable options for this.
3.
Some equipment has selectable ISDN type options - generally NET3 or Euro ISDN should be selected.
Technical Bulletin Issue 31 27th May 1997 Page 2 of 7
4.
BRI Cassette software 1.5 works generally, but 1.8 is better - it detects equipment connection / disconnection and also reinitialises equipment that does not fully conform to the ISDN standard.
5.
Does the equipment require DDI or CLI information to operate Level 6.3 software will support DDI, level 6.3.1 will support DDI and CLI information.
6.
When using 1.8 cassette software always leave the channel settings on point-multipoint, even on 6.2 software.
7.
Put each of the BRI channels into a sequential group and call the group rather than calling the individual channels. If a device will need more than two channels, put all the channels in the one group and in sequence.
8.
Have some sort of test equipment available, even if it's just an ISDN phone to prove the connections to the cassette. A Trend is obviously preferable.
9.
Some devices will only call a device of compatible type i.e. data call to a date device - again a Trend will allow testing of this. SDX recommend that operational tests and checks are made either, at the customers premises with a Dem kit, or better still away from the customers premises. On a customers site access to DASS or ISDN services may not be possible but as a minimum the device can be checked for test calls through INDeX BRI to test Equipment. In recognition that some resellers are new to this field, SDX Technical Support are and will continue be available for Checking and testing Basic Rate devices at our offices in Welwyn Garden City. At least two weeks prior notice is required for this service and it is essential that someone who is familiar with the Device is present.
Technical Bulletin Issue 31 27th May 1997 Page 3 of 7
ISDN Terminal Equipment on INDeX Basic Rate ‘S’ This document provides a reference list of ISDN terminal equipment that has been successfully connected to INDeX BRI-S within the SDX Business Systems test area. In most cases this action was the result of BRI-S controlled release applications. Therefore this list represents the range of ISDN terminal equipment that is connected to INDeX and deployed in commercial applications for end users. This document is not an ‘Approved’ list of devices and does not warrant the performance of the listed devices in conjunction with INDeX BRI-S. For the listed terminal equipment, testing has been performed for specific customer applications only and was co-ordinated by the supplying reseller or terminal equipment supplier. The controlled release procedure for BRI-S must still be followed when using equipment listed in this document. The information in this document must be specifically confirmed in writing by SDX Business Systems plc before it can become applicable to any particular order or contract.
Equipment Name
Function
Manufacturer / Supplier
SW Versions Tested
Comments
PictureTel PictureTel (Using SuperTel Live SW 1.6) Panasonic KXCM7500 PROMPTUS Hot Link ProShare
Video Conference Video Conference
PictureTel PictureTel
6.2 6.2/3
Note 4
Video Conference
Panasonic
6.3
Video Conference IMUX Video Conference
PROMPTUS
6.3
INTeL
6.3
ASCOM Fax Server ASCOM Digital Fax Router
Fax Server Fax Router
ASCOM ASCOM
6.3 6.3
Note 1, 3 Uses DDI on S Bus to route calls
XYPLEX Network 9000 (Switchplane) XYPLEX Routerunning ISDN Pacesetter
Router
XYPLEX
6.3
Can also use PRI ‘S’ interface
Router
XYPLEX
6.3
Router
ADC Kentrox
6.3
Only works using 6.3 Note 5 Only works using 6.3 Note 5 Only works using 6.3 and 1.8
Set ISDN port for NET 3
Technical Bulletin Issue 31 27th May 1997 Page 4 of 7
Equipment Name
Function
Manufacturer / Supplier
SW Versions Tested
Comments
PictureTel PictureTel (Using SuperTel Live SW 1.6) Panasonic KXCM7500 PROMPTUS Hot Link ProShare
Video Conference Video Conference
PictureTel PictureTel
6.2 6.2/3
Note 4
Video Conference
Panasonic
6.3
Video Conference IMUX Video Conference
PROMPTUS
6.3
INTeL
6.3
ASCOM Fax Server ASCOM Digital Fax Router
Fax Server Fax Router
ASCOM ASCOM
6.3 6.3
Note 1, 3 Uses DDI on S Bus to route calls
XYPLEX Network 9000 (Switchplane) XYPLEX Routerunning ISDN Pacesetter
Router
XYPLEX
6.3
Can also use PRI ‘S’ interface
Router
XYPLEX
6.3
Router
ADC Kentrox
6.3
Pacesetter Velochi
Router
ADC Kentrox
6.3
Sonix Volante Arpeggio Lite Arpeggio Access Builder Remote Office 500 Access Builder Remote Office 600 Direct Route DR1/Basic Rate SpiderIntegrator Atto
Router / TA Router / TA Router / TA Router / TA
3-COM / Sonix 3-COM / Sonix 3-COM / Sonix 3-COM / Sonix
6.3 6.3 6.2 6.3
Router / TA
3-COM / Sonix
6.3/3
Router
Symplex
6.2
Note 2
Router
Shiva
6.2
Turn off power detection
Cisco 2503 Nortica Clam Nortica Marlin Welfleet Access Node Hub LANLine 5240i ISDN Bridge ISDN-TA Ultimate TA 2110VC Mini Wizard VOX ITK ISDN
Router Router Router Hub / Router
Cisco Bay Networks Bay Networks Bay Networks
6.2 6.2 6.2 6.2
Bridge
Gandalf
6.2/3
X21 / TA TA TA Fax/Voice/Router
Chase PAXDATA Securicor 3Net DataPacific
6.3 6.3 6.3 6.3
ISDN Ignition DP 2000 Connect ISDN KBU 64
TA Telephone / TA Telephone / TA Killostream Back-up
BT BT GPT Fivemere
6.2/3 6.2 6.2 6.3
Xyclops 220 Ascend Max 1800
Video Phone Router
Motion Media Ascend
6.2 / 6.3 6.2
Ascend Max 200
Router
Ascend
6.2
Only works using 6.3 Note 5 Only works using 6.3 Note 5 Only works using 6.3 and 1.8
Set ISDN port for NET 3 Set ISDN port for NET 3 Note 3 / 4
Note 3 Note 3
Set line options for Euro-ISDN Note 1 Note 1, 3
Can also use PRI ‘S’ interface
Turn off power detection Note 1 1.5 or 1.8 BRI is OK 8 BRI Channels Note 1 4 BRI Channels
Technical Bulletin Issue 31 27th May 1997 Page 5 of 7 Pipeline 50
Router
Ascend
6.2
Note 1 1 BRI Channel
Technical Bulletin Issue 31 27th May 1997 Page 6 of 7
Equipment Name
Function
Auror Auror Plus Auror Duet
Test Equipment Test Equipment Test Equipment
Manufacturer / Supplier Trend Trend Trend
SW Versions Tested
Comments
6.1/2/3 6.2/3 6.2/3
Note 1Needs external power supply. The ‘Lion P1E’ Power Adapter has been succesfully used for this purpose and is available from Corporate Direct (Europe) Ltd, Tel 01942 262526. Note 2Terminating resistors in product can be disabled Note 3Will need BRI software 1.8 to work correctly. Note 4Using 6.2 software incoming BRI will not answer, incoming DASS works OK. Note 5 Uses incoming DDI digits to signal back to calling video the numbers to dial to set up the next calls up to 380K ( 6 chanels) for the call. Hence 6.3 required to pass the DDI info. Tests using 6.2 have been made using BRI software 1.5 Tests using 6.3 have been made using BRI software 1.5 and 1.8
TECHNICAL TIPS FOR MAY
6th May 1997 ACD Call Costing Software : When installing Call Costing Software onto the ACD it will not work unless the Access Codes table has the PSTN access digit entered in the table.
Technical Bulletin Issue 31 27th May 1997 Page 7 of 7 9th May 1997 L50 Replacement for SDX PC1, PC1.1 and PC2 Problem The Multi I/O (ACER L50) card supplied with SDX PC1, PC1.1 and PC2 has historically been problematic. There has been a higher than average failure rate for this product and the L50 had come to its life end. Therefore a replacement had to be sourced for repairs and spares. Solution A pair of cards supplied as follows: I/O Card Comprising 2 x HDD Controller, FDD Controller, 2 x Serial Ports (Supporting 16550 'fast' UART's), 1 x Parallel Port (Support EPP Mode and Standard Mode). Part Number ESIO - V4 Video Trident T8900D - 1 MB SVGA Compatible Application The Pair directly replace the existing L50 and its predecessor the L24. (The L50 and L24 are interchangeable). Place the Video card into bottom most available ISA (16 bit) slot securing down as appropiate. Place the I/O card in the next available ISA Expansion slot. For all applications except the ACD Server this is a plug and play solution, no further actions are required. For ACD Server, where a Remote Access modem is installed the 2nd Serial Port on the I/O card has to be disabled. To achieve this, perform the following prior to the I/O card being installed into the PC. Jumper 10. Change Jumper from pins 1 / 2 to pins 2 / 3. _____________________________________________________________________ END OF DOCUMENT
