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Blackjack Cube Hardware

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Pu b l i s h ed N ov e mb e r , 2 015 STEP 5: Network Configuration - Linux System SETTING UP THE CUBE STEP 1: - Power Supply - Recovery CD - Accessory CD (Including Manual) To change the server’s network settings to Static IP, follow the instructions below. 1. Go to Network Settings from the desktop button. 2. Select ‘Wired’ from the list and click ‘Options’ at the bottom of the window. 3. Click on the ‘IPv4 Settings’ tab. 4. From the drop-down menu, select connection type: DHCP or Manual (static). 5. If ‘Manual’ is selected, click ‘Add’ next to Addresses. 6. Enter IP Address, Netmask, and Gateway according to network requirements. Contact your network administrator for more information. 7. Add a DNS server address. 8. Click ‘Save’ to save the settings or ‘Cancel’ to return to the Network setup page. - QSG *NOTE: Monitor, keyboard & mouse not included. State of the art hyper-optimized video management platform designed for ease, speed and efficiency. STEP 2: 1. Connect a monitor, USB mouse, and network cables (not included). 2. Connect the server to an appropriate power supply. 3. In the server login screen, enter username and password. WIN CUBE E-RACK 9. In the Network Settings main page, make sure ‘Airplane Mode’ is disabled and the Wired Status is marked as “Connected”. The Cube’s Network Setup Window (Linux Only) and DW Spectrum software will launch automatically when the Cube boots up. To relaunch, double click on each of the desktop Icons. Up to 64 2.1MP Cameras (1080p True HD Resolution) LINUX-BASED SOFTWARE MANUAL LAUNCH Up to 128 2.1MP Cameras (1080p True HD Resolution) To launch the DW Spectrum Software on the Linux-Based Cube: OPTION 1: Double-click the OPTION 2: Go to the dashboard DW Spectrum desktop icon. at the top left side of the screen. Search ‘DW’. Click on the DW icon. OR OPTION 1: Double-click the OPTION 2: Go to DW Spectrum desktop icon. ‘Start’ on the bottom left and select DW Spectrum from the Start Menu. OR AC Power Socket Kensington Lock DVI-I Output HDMI HD Output USB 3.0 Ports Microphone Jack Line-Out Jack Line-In Jack WAN & USB 2.0 Ports Clear CMOS Button USB 2.0 Ports LAN (Second Card) F3 HARDWARE WINDOWS MODEL LINUX MODEL Linux® Ubuntu® 14.04 Windows® 7 64 Bit IP Cameras Max 16 IP Cameras Max 64 IP Cameras Max Throughput 80Mbps 360Mbps Recording Speed 1080p: 480fps 1080p: 1920fps Screen Mode Unlimited Layouts Unlimited Layouts Max. HDD Bays 3x SATA HDDs 3x SATA HDDs Video Out DVI-I, HDMI DVI-I, HDMI Recording Res. 1080p 1080p CPU Intel® i3® Processor Intel® i5® Processor Memory 4GB 8GB LAN 2x Gigabit Ethernet (RJ45) Power 100VAC: 250W, 2.5 Amps B10 B9 B8 B12 F1 F2 The D W Spectrum client will automatically load the local server’s credentials in the host information. Enter the server’s username and password. By default, the server’s credentials are: U SER : admin After logging in, all supported cameras on the network will automatically populate in the client’s Display Tree. B1 5 8 To install the DW Spectrum full software package: 1. Go to www.digital-watchdog.com and download the latest software version. 2. Double-click on the installation file to run the installation wizard. 3. Select the installation option: a. Launch Both Server and Client Installers. b. Launch Client Installer only. c. Launch Server Installer only. [5] 4. Follow the installation wizard’s instructions to complete the installation. STEP 5: Network Configuration - Windows System The components of the DW Spectrumsoftware are: 1. DW Spectrum Sever (For recording local video using the PC) 2. DW Specturm Clinet (For cameras and server management and initial setup) The Cube supports dual network cards so you may setup one for external connection and one for internal connection to the cameras to balance the bandwidth To change the server’s network settings to static: 1. Go to ‘Start’ and select ‘Network’ from the Windows Start menu. 2. All connected network cards will appear in this page. 3. Click Local Area Connection and select ‘Properties’ from the new popup window. 4. Double-Click the ‘Internet Protocol Version 4’ option. 5. check the box next to ‘Use the following IP address’ 6. Enter the new IP Address, Netmask, and Gateway according to network requirements. [7] WINDOWS-BASED CUBE TRAY TOOL If you have the Server installed on your Windows station, you can control your server settings from the DW Spectrum Tray Tool. The Tray Tool is located at the bottom right-hand corner of the Cube’s Desktop. To access it: 1. Press the arrrow at the bottom right-hand corner of the desktop and click on the DW Spectrum icon. 2. Select one of the following options: a. Media Server Web Page - open the server’s web page. b. Start/ Stop Media Server- Manually restart the Media Server. c. Show Media Server Log- open the Server’s log report in a web browser page. f. Quit- Exit the Tray Tool options. 3. If ‘Media Server Web Page’ is selected, you can: a. Change the Server’s name and port information b. Change the master admin username and password. c. View all additional servers in the system. d. View the server’s storage drives and system health monitoring e. View the server’s log report. f. Open the server’s web viewer or view help topics for additional assistance. *NOT E: Cont act your Net wor k Administ r at or and IS P f or pr oper s et up. 7. Add a DNS server address. 8. Click ‘OK’ to save the settings or ‘Cancel’ to return to the Network setup page. MANUALLY ADDING CAMERAS 3 WINDOWS-BASED CUBE 7 Serv er I P : 127.0.0.1 Cameras can also be manually added by right-clicking on the server icon and choosing the ‘Add camera(s)’ option UPGRADING SOFTWARE 4 PW : admin 325mm L x 216mm W x 190mm B11 STEP 4: Logging to Server Enter log-in information Enter the camera’s IP address, URL, or RTSP information 1 B2 Check to select a range 2 B7 F4 F5 F6 F7 B3 B4 B5 1. Right-click the installation file and select “Run using Ubuntu Software Center”. 2. Enter the admin password (default admin). 3. Enter the following information as requested: - Server Address: Enter ‘localhost’ to use the current Cube’s IP address. - Username & Password: Username and password for the server. Default: admin/ admin. - Port: Main port associated with the server. Default port: 7001. 4. Repeat for all other software components. * NOT E: When t he upgr ade pr oc es s is c om plet e, it is r ec om m ended t o r es t ar t t he s er v er. [3] BLACKJACK CUBE Dimensions 1 6 Toll Free: 866.446.3595 Fax: 813.888.9262 www.digital-watchdog.com [email protected] B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 9 3 To launch the DW Spectrum Software on the Windows-Based Cube: HDD LED Power Button / Power LED 5.25” Bay USB 2.0 Port Microphone SPECIFICATIONS Headphone Operating System USB 2.0 Port * NOT E: Int er net c onnec t ion is nec es s ar y t o c om plet e t he s of t w ar e ins t allat ion per per ly. 2 WINDOWS-BASED SOFTWARE MANUAL LAUNCH F1 F2 F3 F4 F5 F6 F7 When installing or upgrading the DW Spectrum software, each component of the software must be installed separately. To download the software, go to www.digital-watchdog.com, and search for ‘DW Spectrum’ to access the product page, documentation and software downloads. To install the software: *NOT E: Cont act your Net wor k Administ r at or and IS P f or pr oper s et up. STEP 3: Desktop View LINUX CUBE Up to 16 2.1MP Cameras (1080p True HD Resolution) LINUX-BASED CUBE *NOT E: The Blackjack Cube’s net wor k se t t ings ar e s et by def ault t o D H C P. When setting up the Blackjack Cube, make sure the following are in the box: - Cube Server UPGRADING SOFTWARE The Cube’s Network Setup window will open automatically upon bootup. B6 DEFAULT LOGIN INFORMATION Cameras will populate the list automatically Linux OS Windows 7 PW : admin *WARN IN G: F or an opti ma l s y s t e m c o n f ig u r a t io n , it is r e c om m ended t hat a U PS ( U ni nt er r upt abl e p o w er Supply ) be us ed to p o we r t h e s e t u p . Du a l mo n it o r s ar e not r ecom m ended due t o C PU p e rfo rmanc e. To c onnec t t wo mo n it o r s t o t h e C u b e , g o t o t he di spl ay set up t o act i vat e t he second m on it or. Sp e cific ations are s ubjec t t o c h a n g e wit h o u t n o t ic e . Please consult your network administrator before changing any of the Blackjack Cube’s settings. 5 U S E R : admin [2] 4 Click on the Scan button Click to add all selected cameras 6 [4] [6] [8] CAMERA VIEW Indicates Recording Type Record Always Motion Only Motion + Low-Res Always Not Recording LICENSE REGISTRATION The Blackjack Servers come with complimentary four (4) recording licenses. In addition, any licenses purchased with the hardware will be found at the bottom of the Server’s hardware, as a sixteen- digit code that needs to be activated. WINDOW Camera Name FPS Codec Server Time MULTI-LEVEL ADVANCED MOTION DETECTION MOTION MASKING Screen Recording Controls To zoom the camera: Use the + / - buttons to zoom the camera in or out. To move the camera: Click and hold the circle in the middle of the PTZ controller and move it to where you want the camera to move to. For precise movement, left click on the are of the display you want the camera to move to. To move + zoom the camera: Hold Left Mouse Button and draw the rectangle to zoom into. To zoom out: double click anywhere on the screen. To save a preset: move the camera to the position, right-click and select PTZ > Save [13] Current Position. DW Spectrum supports 9 Presets. Event Filter Camera/ Server Filter Videos are slow 6. Try rebooting the server after installation. Allow up to 30 seconds for the server to map your network and detect all supported devices. 1. Are you accessing the same cameras from multiple clients? (LAN & WAN) 2. Do you have a Gigabit network? Check your network speed. My camera appears disconnected 1. Under camera settings, make sure the user name and password are correct. 2. Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly. 3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default. LOGS 4. Make sure your camera is using the latest firmware available. 5. Make sure that the camera is connected to the same network as the server. 6. If you are connecting to a camera that is integrated with DW Spectrum via the OnVIF protocol (see list), make sure OnVIF is enabled. I can’t get playback video from my camera Corresponding video for selected area 0 to 9 Sensitivity Settings Select camera area by clicking & dragging to apply sensitivity settings Motion tracing RECORDING SCHEDULE Select cameras and go to “Camera Settings” Action Filter Clear All Filters Open Evet/ Alarm Rules Setup Page I get an ‘unauthorized’ message on my camera Recording Menu Motion Menu You can filter the search results by: 1. Start and End Date – only events occurring during the set time are displayed. 2. Event type – displays a specific type of events only. 3. Camera – displays events for a specific camera. 4. Action type – specific events caused by certain types of actions are displayed To select multiple rows from a table, drag the mouse, use CTRL + Click/Up/Down arrows, or Shift + Click/ Up/ Down arrows. Use CTRL + A to select all records. Pre & Post Recording (3 is recommended) OPTIONS & SEARCH Calendar Search is enabled by clicking on the on the bottom-right corner of the layout screen. Select a desired date in Calendar. To select multiple dates , use CTRL. Select a desired hour in the upper part Calendar. Copy Recording Settings to multiple cameras USER ACCOUNTS Camera Popup Preview Live / Playback Thumbnail Toggle Button ADMIN CAMERA SETTINGS PTZ VIDEO EXPORT CONTROLS ARCHIVES VIDEO VIEW LIVE VIDEO Administrator Advanced Viewer Live Viewer [10] REQUIREMENTS WINDOWS Network Requirements: IEEE 802.3ab 1000BASE-T Gigabit Ethernet LINUX * Cameras and servers in the network must be completely isolated Processor Intel Core i5 or greater * NOTE: if you are not connecting to the Blackjack from within the same network, you may be required Intel HD Graphics 2500 (or higher) Video Card with 1GB Dedicated Memory to perform port forwarding on your router to access the server. Contact your Network Administrator or Installer for additional information To Export the log’s data, select the desired rows, right-click and select Export. ADVANCED Calendar Search SYSTEM Resolution 1920 x 1080 Recording Type Audio Controls 2. If necessary, try rebooting the camera to apply the camera’s user name and password. Recommended Specs for the Full Client: Click & Drag Main Menu Button 1. Make sure the camera’s user name and password are properly entered in the camera’s general information under the camera settings menu. Open Video from Event Refersh Search Results The DW Spectrum Events Log allows you to monitor camera events, server errors, and network errors easy and fast. The results are based on the Alarm / Event Rules settings. If no Rules are active, only system issues will be saved. Enable Cameras to Record Layout Management 2. Make sure your user has playback viewing permissions for the selected channel. 4. On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly disconnected. [11] Server Health Monitoring 1. Do you have network connection between client and server (in case server and client are not on the same machine)? 3. Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment. * Gray - Motion Mask Areas marked gray will not capture motion Select All Server / Camera Display Tree 2. Is your camera compatible with DW Spectrum (refer to our website for full list of supported cameras) 5. Try adding the camera manually. DIAGNOSTICS Selected area for motion detection Pop-up Notifications Playback Controls 1. Is the camera in the same LAN network as the Media Server? 7. Make sure your user has permissions to view that specific camera. OVERVIEW Time Navigation Bar Zoom My camera does not auto-discover 3. Is the camera updated to its latest firmware? Start/ End Dates USER INTERFACE Camera Options Possible Solutions 4. If your camera is integrated with DW Spectrum via OnVIF, make sure OnVIF is enabled on your camera. [9] Login to Server Problem Bit rate Option 2: If you do NOT have internet access1. Go to DW Menu Button > System Administrator > Licenses. 2. Select ‘Manual Activation’ from the drop-down options. 3. Copy your hardware ID. This information will be filled out automatically by your server. 4. E-mail your Hardware ID and your License Key to [email protected]. Please allow up to 48 hours for Digital Watchdog to reply. 5. Once provided with an Activation Key, Enter this information without altering it in the Activation Key space and press ‘Activate Licenses’. Help Menu TIPS PTZ Clicking on the PTZ icon on the top-right corner of the window will bring up buttons for control Resolution Option 1: If your server has internet access1. Go to DW Menu Button > System Administrator > Licenses. 2. Select ‘Automatic Activation via Internet’ from the drop-down options. 3. Input your sixteen-digit license key 4. Press ‘Activate License’. The system will notify you if the activation was successful. 5. If your licenses have been registered successfully, they will appear under the Active Licenses table. TROUBLESHOOTING ADVANCED [12] Alarm / Event Rules Setup unique rules and actions for events such as motion detection, network loss, camera input trigger etc. To configure Rules: 1. Select one of the existing rules or press ‘Add’ to create a new rule. 2. Select the cameras or servers and the action you want to take when the event occurs. 3. For advanced settings, press ‘Advanced...’ at the top right corner. RAM 4GB NIC 10 / 100 / 1000 Base-T Ethernet Web Internet Explorer, Firefox, Opera, Chrome OS Windows 7, Server 2008, Vista, Ubuntu 12.04 LTS or Newer Apps Android OS, iOS Smart Phones and Tablets Mobile Access: Accessing DW Spectrum Log Files From the DW Specturm Client Software: - Right-click on the Server’s name and go to ‘Server Logs’. - You can adjust the number of entries in the log by changing the value at the end of the URL stating ‘lines=1000’. For exmample, ‘lines=1’ will reduce the log reoprt to a single line of data. ‘lines=400’ will display 400 lines of data. Toll Free: 866.446.3595 www.digital-watchdog.com [14] Fax: 813.888.9262 [email protected] [15] Pu b l i sh ed N ovemb er, 2015