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Bpm Express For Netapp Filers 4.0.00 Documentation

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BMC Performance Manager Express for NetApp Filers Version 4.0.00 User Documentation April 2014 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Contacting BMC Software You can access the BMC Software Web site at http://www.bmc.com. From this Web site, you can obtain information about the company, its products, corporate offices, special events, and career opportunities. United States and Canada Address BMC Software, Inc. 2101 CityWest Blvd. Houston TX 770422827 Telephone 1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free) Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved. BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks belong to their respective companies. BMC Software considers information included in this documentation to be proprietary and confidential. Your use of this information is subject to the terms and conditions of the applicable End User License Agreement for the product and the proprietary and restricted rights notices included in this documentation. Restricted Rights Legend U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any data and computer software by the U.S. Government is subject to restrictions, as applicable, set forth in FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, and DFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software, Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to this address. 2 BMC Performance Manager Express for NetApp Filers Version 4.0.00 You can obtain technical support by using the Support page on the BMC Software Web site or by contacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "Before Contacting BMC Software." Support Web Site You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http:// www.bmc.com/support_home. From this Web site, you can Read overviews about support services and programs that BMC Software offers: Find the most current information about BMC Software products Search a database for problems similar to yours and possible solutions Order or download product documentation Report a problem or ask a question Subscribe to receive e-mail notices when new product versions are released Find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers Support by Telephone or E-mail In the United States and Canada, if you need technical support and do not have access to the Web, call 800 537 1813. Outside the United States and Canada, please contact your local support center for assistance. To find telephone and email contact information for the BMC Software support center that services your location, refer to the Contact Customer Support section of the Support page on the BMC Software Web site at http://www.bmc.com/support_home. Before Contacting BMC Software Before you contact BMC Software, have the following information available so that Customer Support can begin working on your problem immediately: Product information product name product version (release number) license number and password (trial or permanent) Operating system and environment information machine type operating system type, version, and service pack or other maintenance level such as: PUT or PTF system hardware configuration serial numbers related software (database, application, and communication) including type, version, and service pack or maintenance level Sequence of events leading to the problem Commands and options that you used Messages received (and the time and date that you received them) product error messages messages from the operating system, such as "file system full" 3 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Table of Contents Release Notes for...........................................................................................................................7 v4.0.00 Overview ...........................................................................................................................7 Supported Platforms ...........................................................................................................................8 Minimum Requirements ...........................................................................................................................9 The Product ...........................................................................................................................9 Installation Guide...........................................................................................................................10 ...........................................................................................................................11 Installing BMC Performance Manager Express for NetApp Filers ...........................................................................................................................13 Adding BMC Performance Manager Express for NetApp Filers to an Element Profile ...........................................................................................................................17 Adding Application Classes to an Existing Element Un-installing BPM...........................................................................................................................18 Express NetApp Filers ...........................................................................................................................18 Deleting Application Classes from an Element Removing NetApp...........................................................................................................................19 Filers Express from the Portal ...........................................................................................................................19 Deleting Application Classes from an Element Profile Integrating with BMC ...........................................................................................................................19 ProactiveNet Performance Management ...........................................................................................................................20 Automatically Enabling the Application Classes ...........................................................................................................................21 Creating and Importing an Adapter for a BMC Portal Solution ...........................................................................................................................28 Managing Baselines and Key Performance Indicators User Guide ...........................................................................................................................29 ...........................................................................................................................30 Detecting High Processor Utilization ...........................................................................................................................32 Ethernet/Fiber Port Traffic Report ...........................................................................................................................32 Detecting Inode Shortages Detecting Full File...........................................................................................................................33 Systems Reporting on the...........................................................................................................................34 Aggregate Space Utilization ...........................................................................................................................36 Inventorying Unused LUNs ...........................................................................................................................37 Verifying the Activity Generated by a LUN ...........................................................................................................................38 Setting Thresholds Reporting ...........................................................................................................................41 ...........................................................................................................................42 Enabling the Debug Mode ...........................................................................................................................42 Disabling Volumes and LUNs Monitoring Reference Guide...........................................................................................................................44 Aggregate ...........................................................................................................................44 CIFS ...........................................................................................................................46 Table of Contents 4 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Cluster ...........................................................................................................................47 Controller ...........................................................................................................................48 Disk ...........................................................................................................................50 Ethernet Port ...........................................................................................................................51 Fan ...........................................................................................................................53 FC Port ...........................................................................................................................54 Filer ...........................................................................................................................56 Host Adapter ...........................................................................................................................57 iSCSI ...........................................................................................................................58 iSCSI Port ...........................................................................................................................59 LUN ...........................................................................................................................60 NDMP ...........................................................................................................................61 NFS ...........................................................................................................................62 Node ...........................................................................................................................63 NVRAM ...........................................................................................................................65 Plex ...........................................................................................................................66 Power Supply ...........................................................................................................................67 Processor ...........................................................................................................................68 Qtree ...........................................................................................................................69 Shelf ...........................................................................................................................7 0 SIS Volume ...........................................................................................................................7 1 Snapmirror ...........................................................................................................................7 2 Snapvault ...........................................................................................................................7 3 Temperature ...........................................................................................................................7 4 vFiler ...........................................................................................................................7 5 Voltage ...........................................................................................................................7 7 Volume ...........................................................................................................................7 8 vServer ...........................................................................................................................83 ...........................................................................................................................84 Special Note on Application Collection Status Customer Support ...........................................................................................................................84 Table of Contents 5 BMC Performance Manager Express BMC Performance Manager Express for NetApp Filers Version 4.0.00 Release Notes for v4.0.00 Owing to structural changes, an automatic migration from version 3.x.xx of BMC Performance Manager Express for NetApp Filers is not possible. Users of version 3.x.xx should remove the PM from all elements and completely uninstall the PM before uploading and installing v4.0.00. What's New NetApp Filers configured in Cluster-Mode are now fully supported by BMC Performance Manager Express for NetApp Filers BMC Performance Manager Express for NetApp Filers now integrates hardware monitoring features. NetApp Filers are now monitored through the NetApp ONTAP API. Therefore, numerous parameters have been added to better cover all aspects of the NetApp Filers performance and hardware components health. Refer to the Reference Guide chapter for more details. LUNs and Volumes Monitoring: it is now possible to disable the monitoring of all the volumes or all the LUNs of a system to limit the number of instances created and therefore reduce the system resource consumption. The new Time Since Last Activity parameter reports the number of days since the last read or write operation has been observed on the monitored LUN. Overview BMC Performance Manager Express for NetApp Filers is an agent-less Performance Manager for the BMC Portal environment which monitors all your NetApp storage assets within a centralized management console. All the information concerning disk arrays, aggregates, controllers, LUNs, and ports are directly displayed in your BMC Framework. By monitoring all your NetApp storage devices within a centralized management console, you can respond quickly to performance problems, easily determine capacity requirements, effectively plan for network expansions or also keep an eye on the critical hardware components of NetApp Filers. BMC Performance Manager Express for NetApp Filers discovers and monitors all the software aspects of the array (overall capacity, spare disks, data traffic, oversubscription, etc.), as well as the hardware aspects of the NetApp disk array (disks, fans, temperature sensors, power supplies, etc.) within the Portal framework through a single solution. The complete storage monitoring solution architecture is composed of the elements represented in the illustration below: Release Notes for v4.0.00 7 BMC Performance Manager Express for NetApp Filers Version 4.0.00 BMC Pe rform a nce Ma na ge r Ex pre ss for Ne tA pp File rs – A rchite cture Being a Performance Manager specifically designed for BMC Portal, BMC Performance Manager Express for NetApp Filers uses the Portal’s web-based interface and features for installing, managing and monitoring your infrastructure. For conv enience, the product may be called NetA pp Filers Ex press within the product documentation and online help. Supported Platforms BMC Performance Manager Express for NetApp Filers supports: In 7-mode (traditional mode): All NetApp storage filers with Data ONTAP 7.3.1 or higher. In C-mode (cluster mode): All NetApp storage filers with Data ONTAP 8.1 or higher. BMC Proactive Performance Management and BMC ProactiveNet Central Monitoring Administration 9.0.00 and higher. Filers from other vendors that have an OEM agreement with NetApp are also supported. Overview 8 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Minimum Requirements The computer on which you install BMC Performance Manager Express for NetApp Filers should already have: 1. BMC Performance Manager Portal version 2.5.00 2. Access to an RSM i.e. Remote Service Monitor The RSM program must be installed on a Windows platform. This can either be same as the server where the Portal is installed or, any other Windows computer on the network. Once you install BMC Performance Manager Express for NetApp Filers, you can add as many elements as you require in your monitoring environment. The Product The BMC Performance Manager Express NetApp Filers package The file required for the installation of BMC Performance Manager Express NetApp Filers is: BPM-Express-NetApp-Filers-.par The above-mentioned file is valid for installation on Windows, UNIX and Linux. Please contact your BMC sales representative to purchase the license to use product. The product package is to be downloaded from the Sentry Software website on the BMC Performance Manager Express for NetApp Filers product page. A trial version is available for free from the Sentry Software website. How it Works Once BMC Performance Manager Express for NetApp Filers is installed in your Portal environment: Minimum Requirements 9 BMC Performance Manager Express for NetApp Filers Version 4.0.00 1. To start up the monitoring, add its corresponding application class to an element or element profile. The BMC Performance Manager Express for NetApp Filers application classes are listed under the Storage category. 2. Fill in Properties and Credentials information and click Next. 3. Set the threshold parameters. 4. Click Finish to validate. Portal Level BMC Performance Manager Express for NetApp Filers is an agent-less solution designed specifically for BMC Portal. Therefore, it uses/shares/offers all the procedures, features and capabilities offered in the Portal, like Element Profile, Shared credentials, Adding/Editing/Deleting classes etc. NetApp Filers Express Level As described above, you need to enter certain information: Collection interval HTTP/HTTPS configuration details depending on the device mode. Installation Guide This chapter explains how to install and run BMC Performance Manager Express for NetApp Filers. As BMC Performance Manager Express for NetApp Filers is a performance manager specifically designed for the BMC© Portal environment, it uses the Portal’s web-based interface and features for installing, managing and monitoring your Information Technology (IT) infrastructure. The full integration with BMC® Portal provides a single customizable entry point for data from multiple sources and a single view that enables you to monitor the health and performance of your infrastructure. The Product 10 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Installing BMC Performance Manager for NetApp Filers Owing to structural changes, an automatic migration from version 3.x.xx of BMC Performance Manager Express for NetApp Filers is not possible. Users of version 3.x.xx should remove the PM from all elements and completely uninstall the PM before uploading and installing v4.0.00. Uploading BMC Performance Manager Express for NetApp Filers to BMC Portal 1. Place the BPM-Express-NetApp-Filers-.par file in a known location on your file system. Log in to the Portal with super-administrator credentials. Installation Guide 11 BMC Performance Manager Express for NetApp Filers Version 4.0.00 2. Click on Portal, then under Tasks click Performance Managers. 3. Click Upload and then click Browse to open a file selection dialog box. 4. Select BMC PM Express for NetApp Filers by Sentry Software and click Open. 5. Click Upload. The Portal uploads the PAR file to the database, and BPM Express NetApp Filers now appears as BMC Performance Manager Express for NetApp Filers by Sentry Software in the list of Performance Managers. 6. The word Published next to BMC Performance Manager Express for NetApp Filers in the Performance Manager list indicates that the product is successfully installed. You are now ready to begin using BMC Performance Manager Express for NetApp Filers. 7. In the Portal Configure tab, verify each monitored filers' properties and thresholds values to make sure all the necessary settings are properly configured. Installation Guide 12 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Adding BMC Performance Manager Express for NetApp Filers to an Element Profile 1. Log in to the Portal with normal user credentials 2. Click Configure tab > Element Profiles. The Available Profiles page appears. Select the Profile to which you wish to add the Storage class, and then click Edit. Se le cting a Profile Installation Guide 13 BMC Performance Manager Express for NetApp Filers Version 4.0.00 3. The selected Element Profile’s Properties page appears. Go to Application Classes > Add. A dding A pplica tion Cla sse s 4. The Element Profile Properties – Add Application Classes page appears. Choose Storage from the Select Category drop-down list. Se le cting the Stora ge A pplica ble Cla ss Installation Guide 14 BMC Performance Manager Express for NetApp Filers Version 4.0.00 5. When selecting the category Storage from the drop-down list, all the different NetApp application classes will be displayed. 6. Select the application class applicable to your system and click Next. 7. On the Properties and Credentials page, enter the information required for monitoring NetApp Filers: Information required to monitor W indows sy stems Input Properties Description Collection interval Select the polling interval from the drop-down list. Default: 5. Unit: Minutes. Credentials Enter the username and password used to connect to the NetApp device. Hostname Enter the hostname or IP address of the NetApp device to be monitored. Partner Hostname Enter the hostname or IP address of the partner NetApp device to be monitored. Port Enter the port number to connect to the NetApp device (default: 443). Transport Protocol Select between HTTP or HTTPS transport protocols that will be used for connecting to the NetApp Device. Mode Select the NetApp Device Mode. (7-Mode or Cluster-Mode) Disable Volumes Monitoring Select "Yes" to disable the volume class. Disable LUNs Monitoring Select "Yes" to disable the LUN class. Debug Mode "Yes" enables the debug mode while "No" disables it. The debug output is stored in a file on the RSM server. The debug file is located at "%RSM_HOME%/RSM(xx)/ SEN_NetApp/sen_netapp_debug_hostname.log". Missing Device Detection By default, the missing device(s) will be detected and monitored. Setting the option to No will deactivate the detection and the monitoring of the missing device(s). Installation Guide 15 BMC Performance Manager Express for NetApp Filers Version 4.0.00 8. After entering the element properties and credentials, you arrive at the final step for adding the BMC Performance Manager Express for NetApp Filers application class: Thresholds, Properties and Credentials. 9. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. It is recommended to keep the default thresholds (or see the Thresholds section). Click Finish. 10. Click Done to save the changes made. The BMC Performance Manager Express for NetApp Filers application class is now added to all the elements in the selected Element Profile. Ele m e nt Profile Prope rtie s Installation Guide 16 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Adding Application Classes to an Existing Element 1. In the Configure tab: Click the Element to which you wish to add the NetApp Filers solution and the Element Properties page appears. Scroll down to Application Classes > Add. Make sure that the element's platform is defined as . A dding a n A pplica tion Cla ss 2. On the Properties – – Add Application Classes page > Select Category > Storage. 3. In the available Application Class list, select the application class applicable to the element and click Next. A pplica tion Cla ss Prope rtie s Installation Guide 17 BMC Performance Manager Express for NetApp Filers Version 4.0.00 4. The Properties and Credentials page appears asking for the information required for monitoring NetApp Filers. Enter the required information. 5. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. It is recommended that you leave the default thresholds as they are. Click Finish. Details on how to modify thresholds are given in the User Guide. You can now return to the Status tab to view the monitoring of the element by BMC Performance Manager Express for NetApp Filers. Un-installing BMC Performance Manager Express for NetApp Filers The procedure is the same as for any other Performance Manager on the Portal: 1. Delete all BMC Performance Manager Express for NetApp Filers application classes from all elements 2. Remove BMC Performance Manager Express for NetApp Filers from the Performance Manager list of the Portal. The BMC Performance Manager Express for NetApp Filers cannot be un-installed unless all its application classes are removed from each element. Deleting Application Classes from an Element An application class can be deleted from an element in two ways, just as it could be added through two routes: through Elements or through Element Profile. If the element was created directly through Elements: 1. 2. 3. 4. Click in the Configure tab > Properties > click on the element. In the Application classes section > click Delete. The Available Application Classes for Removal page appears. Select the NetApp Filers Express application classes and click Next. It is possible to select more than one at a time. 5. A Changes Saved message appears, confirming that the deletion has been done. Repeat this procedure on all elements to which NetA pp Filers Ex press application classes are added. Installation Guide 18 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Removing NetApp Filers Express from the Portal To un-install or remove NetApp Filers Express from the Portal, you follow the same steps as for any PM on the Portal. 1. Log in with super-administrator credentials and click on Portal > Performance Managers. 2. Ensure the Performance Managers list shows “0” Elements next to the name: BMC PM Express for NetApp Filers by Sentry Software. 3. Select BMC PM Express for NetApp Filers by Sentry Software and click Delete. 4. Confirm deletion of the selected Performance Manager by clicking on Delete. 5. A message displaying successful deletion appears. The BMC PM Express for NetApp Filers by Sentry Software is then completely removed from your BMC Portal environment. Deleting Application Classes from an Element Profile An application class can be deleted from an element in two ways, just as it could be added through two routes: through Elements or through Element Profile. If the Element Profile route was used, click on Configure tab > Element Profile > select Profile > Edit. 1. Once in the Element Profile Properties page, scroll down to the Application Classes section and click on Delete. 2. On the Available Application Classes for Removal page, select all the BMC Performance Manager Express for NetApp Filers classes (prefix Studio) and click Next. 3. Confirm the deletion of the selected classes by clicking on Delete. 4. A Changes Saved message pops up confirming the deletion of the application classes from this element profile. The selected application classes will be deleted from all elements that were created using this element profile. Integrating with BMC ProactiveNet Performance Management Overview To integrate a Performance Manager into BMC ProactiveNet, you need to first install and configure the solution in BMC Portal, automatically enable the application classes and create a specific adapter. An adapter for BMC Portal facilitates pulling of performance data from existing BMC Portal solutions into BMC ProactiveNet. Using an Adapter, you can import BMC Portal application classes (provided in a Performance Manager – PM) into BMC ProactiveNet. The Adapter periodically synchronizes the Un-installing BMC Performance Manager Express for NetApp Filers 19 BMC Performance Manager Express for NetApp Filers Version 4.0.00 performance data collected by these application classes into BMC ProactiveNet. A da pte r for BMC PA T ROL A rchite cture Automatically Enabling the Application Classes To automatically enable application classes: 1. Uncompress the BPM-Express-for-NetApp-Filers--PM2BPPM.zip file 2. Copy all the BPM_SENTRYSOFTWARE_NETAPP_SOLUTIONSEN_NAP_MAIN xml files into: \ProactiveNet\pw\pronto\systdata\adapter-defaults 3. Restart the BMC ProactiveNet server You will then have to create and import an adapter for a BMC Portal PM Integrating with BMC ProactiveNet Performance Management 20 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Creating and Importing an Adapter for a BMC Portal Solution Creating an Adapter for a BMC Portal Solution 1. Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet Administration Console is displayed as shown in the following figure: A cce ssing the A dm inistra tion ta b in the A dm inistra tion Console Integrating with BMC ProactiveNet Performance Management 21 BMC Performance Manager Express for NetApp Filers Version 4.0.00 2. Right-click the Adapters folder and select Import Monitor Types and Add Adapter > BMC Portal. Im porting Monitor T y pe s a nd A dding A da pte r Integrating with BMC ProactiveNet Performance Management 22 BMC Performance Manager Express for NetApp Filers Version 4.0.00 3. In the Configuration tab, enter the required information: Se tting the conne ction pa ra m e te rs In the Instance Name field, enter a name for this instance of the Adapter that will perform the integration of the ‘targeted PM’ into BMC ProactiveNet. Select the Agent where this instance of the Adapter will be executed Enter the required information to connect to BMC Portal: BMC Portal Host Name or IP address, Port, BMC Portal User Name and Password To successfully integrate the PM with BMC Proactivenet, the BMC Portal User Account specified must have at least been used once to log in to BMC Portal and have the NetApp Filers Application Class added to an existing element. Enter the required information to connect to BMC Portal Datastore: BMC Portal Datastore Host Name or IP address, Port, and credentials Integrating with BMC ProactiveNet Performance Management 23 BMC Performance Manager Express for NetApp Filers Version 4.0.00 4. Click Next to continue Se le cting the A pplica tion Cla sse s to im port Integrating with BMC ProactiveNet Performance Management 24 BMC Performance Manager Express for NetApp Filers Version 4.0.00 5. Select the application class to import and click Next 6. Set the Filter details if needed. Se tting filte r de ta ils Integrating with BMC ProactiveNet Performance Management 25 BMC Performance Manager Express for NetApp Filers Version 4.0.00 7. Click Next to Continue. 8. Set the Auto-sync poll scheduling, if needed. Sche duling A uto-sy nc polls Integrating with BMC ProactiveNet Performance Management 26 BMC Performance Manager Express for NetApp Filers Version 4.0.00 9. Click Next to continue. The system displays a summary of your settings, click Finish to confirm. The Adapter has been added to the Adapters folder of the Administration Console. A da pte r a dde d to the A da pte rs folde r 10. To see the class instances that have been imported by the Adapter, expand the Adapters folder, right-click the Adapter and select Details. We strongly recommend that you create a specific adapter for each PM you need to integrate into BMC ProactiveNet to enable the update of a single PM independently. Once created and imported, the Adapter will be displayed in the Devices folder of the BMC ProactiveNet Operations Console. Integrating with BMC ProactiveNet Performance Management 27 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Managing Baselines and Key Performance Indicators In order to facilitate the detection of abnormalities on your monitored environment, BMC ProactiveNet calculates baselines per parameter (metrics or attributes) based on values collected over a specified period of time to determine a normal operating range. When the collected values for these parameters are out of range, an alert is triggered. Some parameters are identified by default as Key Performance Indicators and therefore automatically included in the base lining calculation. Managing baselines The baseline is the expected normal operating range for a metric or attribute of a monitor. The baseline is calculated by collecting the values for a monitor’s attributes and metrics over a specified time period and establishing a low baseline value (consisting of the 10th percentile of all the values for a given time period) and a high baseline value (consisting of the 90th percentile of all the values for a given time period), taking a weighted average of these values over time. A higher weight is given to the latest data being factored into the baseline average. The accuracy of the baseline improves over time. Requirements for baseline generation For baselines to be generated for an attribute, that abnormality threshold means that the threshold exists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have an active abnormality threshold and are also KPI attributes will have baselines generated for them. A bsolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements. Managing Key Performance Indicators The KPI attribute of a parameter can be activated or deactivated manually through the BMC ProactiveNet Administration Console. In this PM, some parameters or attributes have been designated as important indicators of performance (KPIs). We do not recommend that these default settings are modified. However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet Administration Console. Integrating with BMC ProactiveNet Performance Management 28 BMC Performance Manager Express for NetApp Filers Version 4.0.00 To add or remove Key Performance Indicator (KPI) attributes for a monitor type 1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. The KPI Administration dialog box is displayed. 2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPI attributes. A list of attributes for the selected monitor type is displayed. 3. In the KPI column for the attributes that you want to add or remove as Key Performance Indicators: select the KPI check box to add the corresponding attribute as a KPI deselect the KPI check box to remove the corresponding attribute from the KPIs for that monitor type For complete and detailed information on this procedure, please refer to the BMC Proactiv eNet documentation av ailable from BMC W eb site. Parameters for which the system by default calculates baselines as well as parameters considered as KPIs are respectively identified by the following icons: Baselining KPI User Guide BMC Performance Manager Express for NetApp Filers monitors all of the performance metrics and usage statistics of your NetApp filers (filesystems usage, processor utilization, per protocol traffic, etc). BMC Performance Manager Express for NetApp Filers also enables BMC Portal to monitor computer hardware covering all the physical aspect of the NetApp filers (temperatures, CPU, power supplies, etc). It continuously monitors the activity of each filer and is also able to build reports on past utilization statistics. This chapter explains how to use each monitoring tool i.e. a separate application class within the BMC PM Express for NetApp Filers by Sentry Software solution. BMC Performance Manager Express for NetApp Filers by Sentry Software is a Performance Manager specifically designed for BMC Portal; consequently, it uses the same common features and procedures of BMC® Portal. This document assumes that the user knows how to use the Portal and therefore explains procedures only related to BMC PM Express for NetApp Filers by Sentry Software, and not on how to add Elements, Element Profiles etc. Please refer to the BMC Portal documentation for details on how to use the Portal. Integrating with BMC ProactiveNet Performance Management 29 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Detecting High Processor Utilization A processor overload can lead to unpredictable performance degradations in a filer. To prevent such problems, administrators need to monitor the Processor Utilization parameter on each filer to diagnose whether the filer processor constitutes the performance bottleneck. 1. In the Status tab, click the NetApp Filer for which you need to check the Processor Utilization, then click: Node > Processor > Processor Utilization (C-Mode) Controller > Processor > Processor Utilization (7-Mode) to display the current value for the Processor Utilization parameter. Se le cting a Ne tA pp File r's Proce ssor Utiliza tion Pa ra m e te r User Guide 30 BMC Performance Manager Express for NetApp Filers Version 4.0.00 2. Click the History icon to automatically display a graph that shows the Processor Utilization values collected for a selected parameter during the previous six hours. You can customize the chart and table to show parameter history for different time periods. Vie wing a Ne tA pp File r's Proce ssor Utiliza tion a s a gra ph A processor utilization over 80% means that this processor is overloaded and that it constitutes a bottleneck for the filer. By default, the Processor Utilization parameter will display a warning when reaching 80% and an alert when reaching 90 %. You can easily modify these thresholds in the Thresholds page. User Guide 31 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Ethernet/Fiber Port Traffic Report BMC Performance Manager Express for NetApp Filers enables you to generate a report showing usage statistics returned by a specific Ethernet/fiber port. The report shows the total number of received and transmitted bytes for the selected port. It can easily be customized to show the data that administrators can use to optimize network traffic. To generate an Ethernet/Fiber Port Traffic Report!: 1. 2. 3. 4. 5. 6. Select the Reports tab Click on the discovered Ethernet/FC instance Select the data you wish to generate a report for: Received or Sent bytes traffic Select the period that you wish the report to cover: number of days or hours Select the interval to apply to the report data: hourly or daily Click Update. Re port – Ethe rne t/Fibe r Port T ra ffic Re port Detecting Inode Shortages On rare occasions file systems may run out of free inodes. While rare, this can have catastrophic consequences for the file system's applications and users. To prevent this situation, you can monitor the Used Inodes Percentage parameter of the Volume class. 1. In Portal, expand the Volumes instances. These instances are available under: Aggregate > Volume (C-Mode) Cluster > vServer > Volume (C-Mode) User Guide 32 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Filer > Volume (7-Mode) The current percentage of used inodes for each instance is automatically displayed. Use d Inode s Pe rce nta ge 2. Click the History icon of the Volume instances to display history charts that shows the data values, for these instances, collected for a selected parameter during the previous six hours. You can customize the chart and table to show parameter history for different time periods. Detecting Full File Systems A filer's full file system can lead to performance degradations and critical loss of data. To prevent such problems, administrators need to monitor the Available Capacity and the Available Capacity Percentage parameters of the Volume class on each filer to diagnose which filer constitutes the performance bottleneck. 1. In the Status tab, click: Aggregate > Volume (C-Mode) Cluster > vServer > Volume (C-Mode) Storage System > vFiler > Volume (7-Mode) User Guide 33 BMC Performance Manager Express for NetApp Filers Version 4.0.00 A v a ila ble ca pa city in a v olum e of a Ne tA pp File r 2. Click the History icon to automatically display a graph that shows the available capacity in gigabytes and the available capacity percentage values collected during the previous six hours. You can customize the chart and table to show parameter history for different time periods. Reporting on the Aggregate Space Utilization Aggregates are the equivalent of storage pools, where all of the volumes are created. Running out of space in an aggregate means that administrators are no longer able to allocate disk space to users and servers. Additionally, if the volumes in the aggregate are thinly provisioned (space reservation at the file level), the inability to automatically extend the capacity of a volume due to a lack of space in the aggregate will result in applications being denied the right to write, leading to data loss and corruption. Therefore, NetApp administrators need to pay close attention to the evolution of the space utilization in their filers and proactively monitor it to make sure such critical situation is avoided. User Guide 34 BMC Performance Manager Express for NetApp Filers Version 4.0.00 1. In the Reports tab, select the group containing the NetApp Filers to display the report settings panel Re port Se ttings Pa ne l 2. Select the time range for which you need to produce the report 3. Select the Performance Manager that monitors the aggregates space utilization: BMC PM Express for NetApp Filers by Sentry Software 4. Select the storage device: NetApp Filer 5. Select the appropriate parameter: Filer|Aggregates|Aggregate|Available Capacity Percentage 6. Click Show Report A ggre ga te Spa ce Utiliza tion Re port User Guide 35 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Inventorying Unused LUNs As servers get decommissioned without the filers administrator knowing it, LUNs stay idle and unused, and the space allocated for this LUN could be reclaimed for new servers. To keep track of the mapping of LUNs in a filer, create a report with the Mapped parameter. 1. In the Reports tab, select the group containing the NetApp Filers to display the report settings panel Re port Se ttings Pa ne l 2. Select the time range for which you need to produce the report 3. Select the Performance Manager that monitors the aggregates space utilization: BMC PM Express for NetApp Filers by Sentry Software 4. Select the storage device: NetApp Filer 5. Select the appropriate parameter: Filer|Aggregates|Aggregate|LUNS|LUN|Mapped 6. Click Show Report LUNs Ma pping Re port User Guide 36 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Verifying the Activity Generated by a LUN In order to understand the high activity of a filer, it is important to identify the LUNs generating the heaviest I/Os. The SAN administrator can then check with the system administrator whether the reported activity may be considered a normal behavior. The Read Byte Rate and Write Byte Rate parameters of the LUN instances expose the data throughput for each LUN. Use these parameters to report on the total data traffic (per hour or per day) on each LUN in GB. To make sure that traffic is display ed cumulativ ely per hour, select a time window of at least 12 hours in the graph window, select at least 7 day s to v isualize per day cumulativ e data. 1. In the Status tab, click: Cluster > vServer > LUN (C-Mode) Storage System > Aggregate > LUN (7-Mode) to display the Read/Write Byte Rate parameters. Se le cting a Ne tA pp File r's LUNs Re a d/W rite By te Ra te Pa ra m e te r User Guide 37 BMC Performance Manager Express for NetApp Filers Version 4.0.00 2. Click the History icon to automatically display a graph that shows the Read/Write Byte Rate values collected for a selected parameter during the previous six hours. You can customize the chart and table to show parameter history for different time periods. Vie wing a Ne tA pp File r's LUNs Re a d/W rite By te Ra te a s a gra ph Setting Thresholds Whenever relevant, BMC Performance Manager Express for NetApp Filers automatically sets thresholds for parameters. If you prefer a more fault-tolerant monitoring, you can modify the thresholds of each parameter through the Configure tab > Edit Thresholds. 1. In the Configure tab, click: Storage () icon > Thresholds, Properties and Credentials > Edit to modify the parameter thresholds of several storage objects of an element Instance icon > Thresholds, Properties and Credentials > Edit to modify the thresholds of a particular instance User Guide 38 BMC Performance Manager Express for NetApp Filers Version 4.0.00 T hre sholds, Prope rtie s a nd Cre de ntia ls Any modification to the thresholds or any other properties of elements created using the "Element Profile" mode is to be done using the Element Profile route or by clicking "Override Profile" 2. Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning and Alarm. Disa bling the de fa ult a le rt thre sholds on Sta tus User Guide 39 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Disable the alerts on the Status parameter by un-checking the boxes 3. Enable the alert conditions on the parameter by checking the boxes, and manually enter the threshold values and then click Save. Modify ing thre shold v a lue s Manually modify the thresholds on the parameter and activate the alerts 4. The Success, changes have been saved message indicates that the modifications have been registered. Alerts are displayed by the parameter whose thresholds are modified. User Guide 40 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Reporting Parameters for which values are cumulative are generally only representative when considered for a specific period of time. Those values are therefore mostly unusable when displayed in the Status tab of the Portal, since they represent a static number of data collected since the last polling. The value consequently changes a lot depending on the exact polling period. A rather more meaningful way to view cumulative-value parameters would be to create a report to visualize these values on a hourly or daily basis in total (how many gigabytes have been transmitted each day, for example). 1. 2. 3. 4. Open the Reports tab Select the NetApp Filer for which you want to obtain received and transmitted data values Select 2 in the Number of Charts to Display option Select for the Network Transfer Bytes (GB) parameter for the first chart and Disk Transfer Bytes (GB) for the second chart 5. Define the period of time for which you want to display the values 6. Click Update Ne twork a nd Disk T ra nsfe r By te s Da ta Re port User Guide 41 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Enabling the Debug Mode By default, BMC Performance Manager Express for NetApp Filers sends only the most critical information, warning and error messages to the Application Collection Status parameter. Most often, this information is accurate enough to ensure that BMC Performance Manager Express for NetApp Filers is functioning properly. If you encounter an issue and wish to report it to customer support, you will be asked to enable the Debug Mode and provide the debug output to the support team. 1. 2. 3. 4. Open the Configure tab Under Tasks, click Elements Select the Element for which a debug output is required and click Edit. Scroll down to Application Classes > click the Application class for which you want to enable the debug mode > click Edit. 5. Select Yes from the drop-down Debug Mode list. By default, BPM Express NetApp Filers sends its debug output to: %RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log". 6. Wait for 15 minutes and then disable the debug mode by selecting No. 7. Send the debug file to the support team. Pay attention to the file size -the debug output of BMC Performance Manager Ex press for NetA pp Filers could be v ery large if enabled for sev eral day s. Disabling Volumes and LUNs Monitoring By default, the solution discovers and monitors all volumes and LUNs in the NetApp Filers. Discovering and collecting volumes and LUNs metrics are resource-intensive actions that can create extra workload on the targeted system. To limit the number of instances created and therefore reduce the system resource consumption, administrators can disable the monitoring of all the volumes and LUNs of a system. User Guide 42 BMC Performance Manager Express for NetApp Filers Version 4.0.00 To disable Volumes and LUNs monitoring 1. 2. 3. 4. Open the Configure tab Under Tasks, click Elements Select the Element for which you wish to disable volumes and/or LUNs monitoring and click Edit. Scroll down to Application Classes > click the Application class for which you want to enable the debug mode > click Edit. 5. Click Thresholds, Properties and Credentials > Edit. Ne tA pp File r - Prope rtie s User Guide 43 BMC Performance Manager Express for NetApp Filers Version 4.0.00 6. Select Yes from the Disable Volumes Monitoring and Disable LUNs Monitoring drop-down lists. Ne tA pp File r - Disa bling Volum e s a nd LUNs m onitoring 7. Click Save. The Success, changes have been saved message indicates that the modifications have been registered. Reference Guide This chapter provides detailed information regarding BPM Express for NetApp Filers Application Classes. Aggregate Parameters Name Description Unit Default Alert Conditions Available Capacity Percentage* Percentage of capacity not consumed in the aggregate. % None Available Capacity Total capacity not consumed in the aggregate. TB None Capacity Capacity of the aggregate, i.e. number of bytes that can be stored in the aggregate. disks None User Guide 44 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Checksum Enabled Indicates whether checksum is enabled for the aggregate. Possible values are "Yes" or "No". n/a None Consumed Capacity Percentage Percentage of the capacity consumed in the aggregate. % Warning = 80 to 90 Alarm > 90 Consumed Capacity Number of bytes actually consumed in the aggregate. TB None Disk Count Number of disks in the aggregate. disks None Mirror Status Overall mirror status of the aggregate. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Operation Rate Total number of operations per second. transfers/s None Parent Host Name of the parent host. n/a None RAID Size Current RAID group size. n/a None Read Number of read operations per second. Operation Rate operations/s None Snaplock Indicates whether it is a SnapLock aggregate. Possible values are "Yes" or "No". n/a None Space Reservation Status Indicates whether the space reservation is enabled or not. {0 = disabled; 1 = enabled} None Status Information Detailed information about the aggregate status. n/a None Status* Status of the aggregate. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Total Files Total count of user-visible files. files None Type Details about the type of aggregate. n/a None Used Files Number of user-visible files used. files None Volume Count Number of volumes in the aggregate. disks None operations/s None that is actually Write Number of write operations per second. Operation Rate * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM . Reference Guide 45 BMC Performance Manager Express for NetApp Filers Version 4.0.00 CIFS Parameters Display Name Description Unit Default Alert Conditions Administrative Status The current status of the CIFS service. Note: This attribute is only available for NetApp Filers operated in cluster mode. {0 = Up; 1 = Down} 0 = OK 1 = Alarm Authentication Type The authentication style to be used for CIFS clients connecting to this CIFS server. n/a None Operation Rate* Total number of operations per second. operations/s None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. ms None Response Time* Average response time for all operations. ms None Security Style Indicates the security style, such as: NTFS or Multiple Protocol. n/a None Status Information Detailed information about the CIFS status. n/a None Status Status of CIFS. Note: This attribute is only available for NetApp Filers operated under 7-mode. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. ms None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 46 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Cluster Parameters T his A pplica tion Cla ss is only a v a ila ble for Ne tA pp File rs ope ra te d in cluste r m ode . Name Description Unit Default Alert Conditions CIFS Operation Rate Number of operations per second. operations/s None Disk Transfer Byte Rate Total bytes read and written per second to the cluster. MB/s None Disk Transfer Bytes Bytes transferred since the last collect. GB None FCP Operation Rate Number of FCP operations per second. operations/s None FQDN Meta Token to generate the device ID used by BPPM. n/a None HTTP Operation Rate Number of HTTP operations per second. operations/s None iSCSI Operation Rate Number of iSCSI operations per second. operations/s None Network Transfer Byte Rate* Total bytes read and written per second through the network. MB/s None Network Transfer Bytes Bytes transferred since the last collect. GB None NFS Operation Rate Number of NFS operations per second. operations/s None Operation Rate Total number of operations per second. operations/s None Power Consumption* Reports the electricity consumption of the cluster. Watts None Spare Disk Count Number of spare disks in the cluster. disks 0= Warning * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM For detailed information about Reference Guide K P I, see Managing Baselines and Key Performance Indicators. 47 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Controller Parameters T his A pplica tion Cla ss is only a v a ila ble for Ne tA pp File rs ope ra te d in 7-m ode . Name Description Unit Default Alert Conditions Active Processors Number of active processors in the system. n/a None CIFS Operation Rate Total number of CIFS operations per second. operations/s None Disk Read Byte Rate Bytes read per second from the disk since the last collect. MB/s None Disk Read Bytes Bytes read from the disk since the last collect. GB None Disk Transfer Byte Rate* Total bytes read and written per second to the disk. MB/s None Disk Transfer Bytes Bytes transferred to the disk since the last collect. GB None Disk Write Byte Rate Bytes written per second to the disk since the last collect MB/s None Disk Write Bytes Bytes written to the disk since the last collect. GB None FCP Operation Rate Total number of FCP operations per second. operations/s None Host Address Location of the controller in a multi-controller platform. Defined by the platform layer. Possible values are A,B,C… n/a None Host ID System ID defined by the vendor. n/a None Hostname Hostname of the system. n/a None HTTP Operation Rate Total number of HTTP operations per second. operations/s None iSCSI Operation Rate Total number of iSCSI operations per second. operations/s None Memory Size Memory size in megabytes. n/a None Model Model name of the disk. n/a None Network Received Bytes Bytes received since the last collect. GB None Reference Guide 48 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Network Sent Byte Rate Bytes sent per second. MB/s None Network Sent Bytes Bytes sent since the last collect. GB None Network Transfer Byte Rate* Total bytes transferred per second (sent and received) MB/s None Network Transfer Bytes Bytes transferred since the last collect. GB None NFS Operation Rate Total number of NFS operations per second. operations/s None Number of Processors Number of processors in the appliance. n/a None Operation Rate Total number of operations per second. operations/s None Partner System Name Partner's system name. Displayed in a cluster environment. Defined in the partner's setup. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. {0 = No; 1 = Yes} 0 = Alarm Processor Utilization Percentage of utilization of the CPU resource. % None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. ms None Response Time Average response time for all operations. ms None Serial Number System serial number. n/a None System Revision Revision ID of the system board. n/a None Vendor Hardware vendor identifier. n/a None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. ms None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM For detailed information about Reference Guide B a se lining a nd K P I, see Managing Baselines and Key Performance Indicators. 49 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Disk Parameters Name Description Unit Default Alert Conditions Aggregate Aggregate that the disk resides on. n/a None Bay Disk bay. n/a None Capacity Disk capacity in MB. MB None Model Model name of the disk. n/a None Operation Rate* Total number of operations per second. operations/s None Physical Size Physical disk size in bytes. Bytes None Plex Plex the disk belongs to. n/a None Pool Pool the disk is in. n/a None Port Port of the disk. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. {0 = No; 1 = Yes} 0 = Alarm RAID Group RAID group the disk belongs to. n/a None RAID State RAID state. Possible values are: "partner", "broken", "zeroing", "spare", "copy", "pending", "reconstructing", "present" and "unknown". n/a None RAID Type RAID type. Possible values are: pending, parity, dparity, data, and unowned. n/a None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations ms None Response Time* Average response time for all operations. ms None Serial Number Disk serial number. n/a None Shelf Disk shelf. n/a None Speed Rotational speed in revolutions per minute. Possible values are: 5400, 7200, 10000, and 15000. rpm None Status Information Detailed information about the disk status. n/a None Status Status of the disk. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Reference Guide 50 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Type Type of the disk. Possible values are "ATA”, “BSAS”, “EATA”, “FCAL”, “FSAS”, “LUN”, “MSATA”, “SAS”, “SATA”, “SCSI”, “SSD”, “XATA”, “XSAS”, or “unknown”. n/a None Vendor Vendor of this disk. n/a None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. ms None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Ethernet Port Parameters Name Description Unit Default Alert Conditions Collisions Packet Rate Number of collisions of packets per seconds. packets/s None Multicast Received Packet Rate Number of multicast packets received per second. packets/s None Multicast Sent Packet Rate Number of multicast packets sent per second. packets/s None Multicast Transfer Packet Rate Total number of multicast packets transferred per second (sent and received.) packets/s None Node Name System Node Name. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. Note: This attribute is only available for NetApp Filers operated in cluster mode. {0 = No; 1 = Yes} 0 = Alarm Received Byte Rate Bytes received per second. MB/s None Received Bytes Bytes received since the last collect. GB None Received Error Rate Number of errors per second while receiving packets. errors/s None Received Packet Dropped Rate Number of received packets dropped per second. packets/s None Received Packet Rate Number of packets received per second. packets/s None Sent Byte Rate Bytes sent per second. MB/s None Reference Guide 51 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Sent Bytes Bytes sent since the last collect. GB None Sent Error Rate Number of errors per second while sending packets. errors/s None Sent Packet Rate Number of packets sent per second. packets/s None Status Information Detailed information about the Ethernet port status. n/a None Status Status of the Ethernet port. Note: This attribute is only available for NetApp Filers operated in cluster mode. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Transfer Byte Rate* Total bytes transferred per second (sent and received.) MB/s None Transfer Bytes Sent and received bytes since the last collect. GB None Transfer Error Rate Number of errors per second while transferring packets. errors/s None Transfer Packet Rate* Number of packets transferred per second. packets/s None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 52 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Fan Parameters Name Description Unit Default Alert Conditions Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. {0 = No; 1 = Yes} 0 = Alarm Speed* Speed of the fan. RPM None Status Information Detailed information about the fan status. n/a None Status* Status of the fan. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 53 BMC Performance Manager Express for NetApp Filers Version 4.0.00 FC Port Parameters Name Description Unit Default Alert Conditions Bandwidth Utilization Percentage used of the available bandwidth. % None Configured Speed Speed configured for this adapter. Possible values: "auto", "1Gb", "2Gb", "4Gb", "8Gb", "10Gb". n/a None Established Connection Type of connection established. Possible values: "ptp" or "loop". n/a None Firmware Revision Firmware revision of the adapter. n/a None Hardware Description Description of the adapter (vendor and model). n/a None Inbound Bandwidth Utilization Percentage of inbound bandwidth used on the FC link (received bytes). % None Link Speed Actual speed of the FC port. Gb/s None Link Status Indicates whether the link is up or down. {0 = Plugged; 1 = Unplugged} 1 = Warning Operation Rate* Total number of operations per second. operations/s None Other Operation Rate Total number of other operations per second. operations/s None Outbound Bandwidth Utilization Percentage of outband bandwidth used on the FC link (sent bytes). % None Packet Size FC packet size of adapter n/a None Port Address Host port address of the adapter. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. {0 = No; 1 = Yes} 0 = Alarm Read Operation Rate Number of read operations per second. operations/s None Received Byte Rate Bytes received per second. MB/s None Received Bytes Bytes received since the last collect. GB None Revision Revision for the optical transceiver. n/a None Sent Byte Rate Bytes sent per second. MB/s None Sent Bytes Bytes sent since the last collect. GB None StandBy Indicates whether the adapter is on standby. n/a None Status Information Detailed information about the adapter status. n/a None Reference Guide 54 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Status Status of the FC port. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Transfer Byte Rate* Total bytes transferred per second (sent and received.) MB/s None Transfer Bytes Sent and received bytes since the last collect. GB None Type Type of the adapter. Possible values: "physical", "local", "standby", "partner". n/a None Write Operation Rate Number of write operations per second. operations/s None WWNN FCP World Wide Node Name (WWNN) of the adapter n/a None WWPN FCP World Wide Port Name (WWPN) of the adapter n/a None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 55 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Filer Parameters T his A pplica tion Cla ss is only a v a ila ble for Ne tA pp File rs ope ra te d in 7-m ode . Name Description Unit Default Alert Conditions CIFS Operation Rate Total number of CIFS operations per second. operations/s None Disk Transfer Byte Rate Total bytes read and written per second to the disk. MB/s None Disk Transfer Bytes Bytes transferred since the last collect. GB None FCP Operation Rate Total number of FCP operations per second. operations/s None FQDN Meta Token to generate the device ID used by BPPM. n/a None HTTP Operation Rate Total number of HTTP operations per second. operations/s None iSCSI Operation Rate Total number of iSCSI operations per second. operations/s None Network Transfer Byte Rate* Total bytes read and written per second through the network. MB/s None Network Transfer Bytes Bytes transferred since the last collect. GB None NFS Operation Rate Total number of NFS operations per second. operations/s None Operation Rate Total number of operations per second. operations/s None Power Consumption* Reports the electricity consumption of the filer. Watts None Spare Disk Count Number of spare disks available in the filer. disks 0= Warning * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM For detailed information about Reference Guide B a se lining a nd K P I , see Managing Baselines and Key Performance Indicators. 56 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Host Adapter Parameters Name Description Unit Default Alert Conditions Bandwidth Maximum link data rate in gigabytes per second for Host Adapter. GB/s None Enabled Indicates whether the adapter is enabled or not. n/a None Firmware Revision Firmware revision of the adapter. n/a None Hardware Revision Hardware revision of the adapter. n/a None Model Model name of the adapter. n/a None Operation Rate* Total number of operations per second. operations/s None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. {0 = No; 1 = Yes} 0 = Alarm Read Byte Rate Bytes read per second from the host adapter since the last collect. MB/s None Read Bytes Bytes read via Host Adapter since the last collect GB None Read Operation Rate Number of read operations per second. operations/s None Redundant Indicates whether the adapter is dual-attached or not. n/a None Transfer Byte Rate* Total bytes read and written per second to the host adapter. MB/s None Transfer Bytes Read and written bytes to the host adapter since the last collect. GB None Type Adapter Type. Possible values are "ADT_IF_ATA", "ADT_IF_PARALLEL_SCSI", "ADT_IF_SAS", "ADT_IF_FC". n/a None Used Indicates whether the adapter is in use or not. n/a None Write Byte Rate Bytes written per second to the host adapter since the last collect MB/s None Write Bytes GB None Write Operation Number of write operations per second. Rate operations/s None WWN n/a None Bytes written via Host Adapter since the last collect. World Wide Name of the host adapter. * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 57 BMC Performance Manager Express for NetApp Filers Version 4.0.00 iSCSI Parameters T he a ttribute s liste d be low a re only a v a ila ble for Ne tA pp File rs ope ra te d in 7-m ode . Name Description Unit Default Alert Conditions Enabled Indicates whether the iSCSI protocol is activated or not. n/a None Operation Rate Total number of operations per second. operations/s None Read Byte Rate Bytes read per second from the iSCSI ports. MB/s None Read Bytes Bytes read since the last collect. GB None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. ms None Response Time* Average response time for all operations. ms None Transfer Byte Rate* Total bytes read and written per second to the iSCI port. MB/s None Transfer Bytes Read and written bytes to the iSCSI since the last collect. GB None Write Byte Rate Bytes written per second to the iSCI port. MB/s None Write Bytes Bytes written since the last collect. GB None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. ms None T he a ttribute s liste d be low a re only a v a ila ble for Ne tA pp File rs ope ra te d in cluste r m ode . Name Description Unit Default Alert Conditions Error Percentage* iSCSI Protocol error percentage. % None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 58 BMC Performance Manager Express for NetApp Filers Version 4.0.00 iSCSI Port Parameters T he a ttribute s liste d be low a re only a v a ila ble for Ne tA pp File rs ope ra te d in 7-m ode . Name Description Unit Default Alert Conditions IP Addresses IP addresses for the iSCSI port. n/a None Portal Group IDs IDs of this portal group. n/a None Ports The ports that are being listened to for that addresses. n/a None Status Information Detailed information about the adapter status. n/a None Status* Status of the iSCSI Port. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm T he a ttribute s liste d be low a re only a v a ila ble for Ne tA pp File rs ope ra te d in cluste r m ode . Name Description Unit Default Alert Conditions IP Addresses IP addresses for the iSCSI port. n/a None Operation Rate* Total number of operations per second. operations/s None Portal Group IDs IDs of this portal group. n/a None Ports The ports that are being listened to for that addresses. n/a None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. ms None Response Time* Average response time for all operations. ms None Write Operation Rate Number of write operations per second. operations/s None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 59 BMC Performance Manager Express for NetApp Filers Version 4.0.00 LUN Parameters Name Description Unit Default Alert Conditions Block Size Disk block size of the LUN in bytes. n/a None Consumed Capacity Number of bytes actually consumed in the LUN. Note: This attribute is only available for NetApp Filers operated in cluster mode. GB None Initiator Groups Name of the initiator groups that the LUN is mapped to, and its corresponding WWN. n/a None Mapped Indicates whether the LUN is mapped to any initiators or not. n/a None Multi Protocol Type The image type of the LUN. Possible values are "aix", "hpux", "hyper_v", "image", "linux", "netware", "openvms", "solaris", "solaris_efi", "vmware", "windows", "windows_2008" and "windows_gpt". n/a None Online State of the LUN. Possible values are "online" or "offline". n/a None Operation Rate Total number of operations per second. operations/s None Other Operation Rate Total number of other operations per second. operations/s None Read Byte Rate Bytes read per second from the LUN since the last collect. MB/s None Read Bytes Read bytes since the last collect. GB None Read Only Indicates whether the LUN is read only or not. n/a None Read Operation Rate Number of read operations per second. operations/s None Response Time* Average response time for all operations. ms None Serial Number Serial number of the LUN. n/a None Size Size of this LUN in the active FS. n/a None Space Reservation Status Space reservation status. {0 = Disabled; 1 = Enabled} None Time Since Last Activity Number of days since any activity occurred on the LUN. Days None Transfer Byte Rate* Total bytes read and written per second to the LUN. MB/s None Transfer Bytes Read and written bytes to the LUN since the last collect. GB None Write Byte Rate Bytes written per second to the LUN since the last collect. MB/s None Write Bytes Bytes written since the last collect. GB None Reference Guide 60 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Write Operation Rate Number of write operations per second. operations/s None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM NDMP Parameters T his A pplica tion Cla ss is only a v a ila ble for Ne tA pp File rs ope ra te d in 7-m ode . Name Description Unit Default Alert Conditions Opened Sessions* Total number of NDMP sessions currently opened. Sessions may be running backups, restores or neither. sessions None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 61 BMC Performance Manager Express for NetApp Filers Version 4.0.00 NFS Parameters Name Description Unit Default Alert Conditio ns Enabled Indicates whether the NFS protocol is activated or not. n/a None Operation Rate* Total number of operations per second. operations/s None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. ms None Response Time* Average response time for all operations. ms None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. ms None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 62 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Node Parameters T his A pplica tion Cla ss is only a v a ila ble for Ne tA pp File rs ope ra te d in cluste r m ode . Name Description Unit Default Alert Conditions Active Processors Number of active processors in the system. n/a None CIFS Operation Rate Total number of CIFS operations per second. operations /s None Disk Read Byte Rate Bytes read per second from the disk since the last collect MB/s None Disk Read Bytes Bytes read since the last collect. GB None Disk Transfer Byte Rate* Total bytes read and written per second to the disk. MB/s None Disk Transfer Bytes Bytes transferred since the last collect. GB None Disk Write Byte Rate Bytes written per second to the disk since the last collect. MB/s None Disk Write Bytes Bytes written since the last collect. GB None FCP Operation Rate Total number of FCP operations per second. operations /s None HTTP Operation Rate Total number of HTTP operations per second. operations /s None iSCSI Operation Rate Total number of iSCSI operations per second. operations /s None Memory Size Memory size in megabytes. MB None Model Model name of the Node. n/a None Network Received Byte Rate Bytes received per second. MB/s None Network Received Bytes Bytes received since the last collect. GB None Network Sent Byte Rate Bytes sent per second MB/s None Network Sent Bytes Bytes sent since the last collect. GB None Network Transfer Byte Rate* Total bytes transferred per second (sent and received). MB/s None Network Transfer Bytes Bytes transferred since the last collect. GB None NFS Operation Rate Total number of NFS operations per second. operations /s None Number of Processors Number of processors in the appliance. n/a None Reference Guide 63 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Operation Rate Total number of operations per second. operations /s None Present Indicates whether the device is still present or not since the {0 = No; 1 0 = Alarm last discovery. This parameter is updated at each = Yes} discovery. Processor Utilization Percentage of utilization of the CPU resource. % None Read Operation Rate Number of read operations per second. operations /s None Read Response Time Average response time for read operations. ms None Response Time Average response time for all operations. ms None Serial Number System serial number. n/a None System ID System ID defined by the vendor. n/a None System Revision Revision ID of the system board. n/a None Uptime Amount of time the system has been up and running. days None Vendor Hardware vendor identifier. n/a None Write Operation Rate Number of write operations per second. operations /s None Write Response Time Average response time for write operations. ms None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM For detailed information about Reference Guide B a se lining a nd K P I , see Managing Baselines and Key Performance Indicators. 64 BMC Performance Manager Express for NetApp Filers Version 4.0.00 NVRAM Parameters Name Description Unit Default Alert Condition s Operation Rate* Total number of operations per second. operations/s None Response Time* Average response time for all operations. Note: This attribute is only available for NetApp Filers operated in cluster mode. ms Warning > 30 Alarm ≥ 100 Transfer Byte Rate Total bytes read and written per second to the NVRAM. MB/s None Transfer Bytes Bytes transferred since the last collect. GB None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 65 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Plex Parameters Name Description Unit Default Alert Conditions Status Information Detailed information about the plex status. n/a None Status* Status of the plex. {0 = OK ; 1 = Degraded 2 = Failed} 1 = Warning 2 = Alarm Synchronized Indicates whether the plex is currently synchronizing or not. {0 = No ; 1 = Yes} None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 66 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Power Supply Parameters Display Name Description Unit Default Alert Conditions Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. {0 = No; 1 = Yes} 0 = Alarm Serial Number Power supply serial number. n/a None Status Information Detailed information about the power supply status. n/a None Status* Status of the power supply. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 67 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Processor Parameters Name Description Unit Default Alert Conditions Firmware Release Firmware release number. n/a None Part Number Processor's part number. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. {0 = No; 1 = Yes} 0 = Alarm Processor Type Processor's Type. n/a None Processor Utilization* Percentage of utilization of the CPU resource. % Warning > 80 Alarm > 90 Revision Processor's part number revision. n/a None Serial Number Processor's serial number. n/a None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 68 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Qtree Parameters Name Description Unit Default Alert Conditions CIFS Operation Rate* Number of CIFS operations per second. operations/s None NFS Operation Rate* Number of NFS operations per second. operations/s None Operation Rate Total number of operations per second. operations/s None Oplocks Enabled Indicates whether opportunistic locks are enabled on the qtree or not. n/a None Other Operation Rate Number of other operations per second. operations/s None Security Style Security style of the qtree. Possible values are "unix", "ntfs", or "mixed". n/a None Type Type of the qtree. Possible values are "snapvaulted", "snapmirrored", "normal", and "readonly". n/a None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 69 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Shelf Parameters Name Description Unit Defaul t Alert Condit ions Channel The channel the shelf is attached to. n/a None Module The shelf module attachment. Possible values are: "a" or "b". n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. {0 = No; 1 = Yes} 0= Alarm Status Detailed information about the shelf status. Information n/a None Status* Status of the shelf. {0 = OK; 1 = Degraded; 2 = Failed} 1= Warning 2= Alarm Type Type of the shelf module. n/a None UID Shelf unique identifier that distinguishes it from any other shelf manufactured. n/a None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 70 BMC Performance Manager Express for NetApp Filers Version 4.0.00 SIS Volume Parameters Name Description Unit Defaul t Alert Condit ions Dense Files Number of dense files in the SIS volume. files None Last Operation Size Data size processed in the last SIS operation. MB None Number Of Files Too Small Number of files found that are too small to be deduplicated (compressed). files None Progression Progress of the SIS process. n/a None Saved Space Percentage* Percent saving because of deduplication (compression). % None Schedule Schedule of the SIS process. n/a None Shared Saved Blocks Number of blocks saved by sharing in the SIS volume. blocks None SIS Duration Time since the last SIS operation has begun. seconds None Space Condition Limitation Count Number of times deduplication could not happen because of out of space condition. times None Status Information Detailed information about the SIS volume status. n/a None Status* Status of the SIS volume. {0 = OK; 1 = 1= Degraded; 2 = Warning Failed} 2= Alarm * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 71 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Snapmirror Parameters Name Description Unit Default Alert Conditions Lag Amount of time since the last Snapmirror transfer in seconds. seconds None Last Snapshot Base snapshot name. n/a None Last Transfer Duration Duration of the last Snapmirror transfer in seconds. seconds None Last Transfer Type Last SnapMirror transfer type. n/a None Last Transfer Size Size of the last Snapmirror transfer. GB None Mirror Timestamp Indicates the date when the last Snapshot copy was successfully transferred from the source to the destination. Date format: yyyy-MM-dd HH:mm:ss n/a None Status Information Detailed information about the Snapmirror status. n/a None Status* Status of the Snapmirror. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Transfer Byte Rate* Total bytes read and written per second to the Snapmirror. MB/s None Transfer Bytes Bytes read and written to the Snapmirror since the last collect. GB None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 72 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Snapvault Parameters T his A pplica tion Cla ss is only a v a ila ble for Ne tA pp File rs ope ra te d in 7-m ode . Name Description Unit Default Alert Conditions Lag Amount of time since the last SnapVault transfer in seconds. seconds None Last Snapshot Name of the snapshot that the SnapVault relationship is n/a based on. None Last Transfer Duration Duration of the last vault synchronization. seconds None Last Transfer Size Size of the transfer for the last vault synchronization. GB None Last Transfer Type Last transfer type. n/a None Mirror Timestamp Indicates the date when the Snapshot was successfully transferred from the source to the destination. Date format: yyyy-MM-dd HH:mm:ss n/a None Status Information Detailed information about the SnapVault status. n/a None Status* Status of the Snapvault. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Transfer Byte Rate* Total bytes read and written per second to the Snapvault. MB/s None Transfer Bytes GB None Bytes read and written to the Snapvault since the last collect. * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 73 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Temperature Parameters Name Description Unit Default Alert Conditions Status Information Detailed information about the temperature status. n/a None Status Status of the temperature sensor. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Temperature Status Information Temperature Status details. n/a None Temperature Status* Status of the temperature sensor according to the temperature thresholds settings. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Temperature* Current temperature reading in degrees Celsius. degrees Celsius None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 74 BMC Performance Manager Express for NetApp Filers Version 4.0.00 vFiler Parameters T his A pplica tion Cla ss is only a v a ila ble for Ne tA pp File rs ope ra te d in 7-m ode . Name Description Unit Default Alert Conditions CPU Utilization Percentage CPU time used by the vFiler. % None IP Address List of IP addresses of the networking resource. n/a None Name vFiler name. n/a None Netmask List of netmasks. n/a None Network Received Byte Rate Bytes received per second over the network. MB/s None Network Received Bytes Bytes received since the last collect. GB None Network Sent Byte Rate Bytes sent per second over the network. MB/s None Network Sent Bytes Bytes sent since the last collect. GB None Network Transfer Byte Rate Total bytes transferred per second (sent and received) over the network. MB/s None Network Transfer Bytes Bytes transferred since the last collect. GB None Operation Rate* Total number of operations per second operations/s None Other Operation Rate Total number of other operations per second. operations/s None Read Byte Rate Bytes read per second by the vFiler. MB/s None Read Bytes Bytes read since the last collect. GB None Read Operation Rate Number of read operations per second. operations/s None Status Status of the vFiler. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Status Information Detailed information about the Snapmirror status. n/a None Transfer Byte Rate Total bytes read and written per second by the vFiler. MB/s None Transfer Bytes Read and written bytes to the vFiler since the last collect. GB None Write Byte Rate Bytes written per second by the vFiler. MB/s None Write Bytes Bytes written since the last collect. GB None Reference Guide 75 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Write Operation Rate Number of write operations per second. operations/s None * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 76 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Voltage Parameters Name Description Unit Default Alert Conditions Status* Status of the voltage sensor. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm n/a None Status Information Detailed information about the voltage status. * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 77 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Volume Parameters Name Description Unit Default Alert Conditions Available Capacity Percentage Percentage of capacity not consumed in the volume. % None Available Capacity Total capacity not consumed in the volume. GB None Capacity Total usable capacity (in bytes) of the volume, excluding WAFL reserve and volume snapshot reserve. GB None CIFS Operation Rate Total number of CIFS operations per second. operations/s None CIFS Read Byte Rate Bytes read per second via CIFS from the volume. MB/s None CIFS Read Bytes Bytes read via CIFS from the volume since the last collect. GB None CIFS Read Operation Rate Number of read operations per second. operations/s None CIFS Read Response Time Average response time for read operations. ms Warning = 30 to 100 Alarm > 100 CIFS Response Time Average response time for all CIFS operations. ms Warning = 30 to 100 Alarm > 100 CIFS Transfer Byte Rate Total bytes read and written per second via CIFS to the volume. MB/s None CIFS Transfer Bytes Read and written bytes via CIFS to the volume since the last collect. GB None CIFS Write Byte Rate Bytes written per second via CIFS to the volume since the last collect. MB/s None CIFS Write Bytes Bytes written via CIFS to the volume since the last collect. GB None CIFS Write Operation Rate Number of write CIFS operations per second. operations/s None CIFS Write Response Time Average response time for CIFS write operations ms Warning = 30 to 100 Alarm > 100 Compression Indicates the compression status. n/a None Consumed Capacity Percentage Percentage of the capacity that is actually consumed in the volume. % None Consumed Capacity Number of bytes actually consumed in the volume. GB None Containing Aggregate The name of the aggregate in which the given flexible volume resides. n/a None FCP Operation Rate Total number of FCP operations per second. operations/s None Reference Guide 78 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions FCP Read Byte Rate Bytes read per second via FCP from the volume since the last collect. MB/s None FCP Read Bytes Bytes read via FCP from the volume since the last collect. GB None FCP Read Operation Rate Number of FCP read operations per second. operations/s None FCP Read Response Time Average response time for FCP read operations. ms Warning = 30 to 100 Alarm > 100 FCP Response Time Average response time for all FCP operations. ms Warning = 30 to 100 Alarm > 100 FCP Transfer Byte Rate Total bytes read and written per second via FCP to the volume. MB/s None FCP Transfer Bytes Bytes read and written via FCP to the volume since the last collect. GB None FCP Write Byte Rate Bytes written per second via FCP to the volume since the last collect. MB/s None FCP Write Bytes Bytes written via FCP to the volume since the last collect. GB None FCP Write Operation Rate Number of write FCP operations per second. operations/s None FCP Write Response Time Average response time for FCP write operations. ms Warning = 30 to 100 Alarm > 100 FlexCache Read Byte Rate Bytes read per second from the FlexCache since the last collect. MB/s None FlexCache Write Byte Rate Bytes written per second to the FlexCache since the last collect. MB/s None Is Consistent Indicates whether or not there is known inconsistency in the associated file system. n/a None Is Snaplock Indicates whether or not this is a SnapLock volume. n/a None iSCSI Operation Rate Total number of block protocol operations per second. operations/s None iSCSI Read Byte Rate Bytes read per second via block protocol from the volume since the last collect. MB/s None iSCSI Read Bytes Bytes read via iSCSI from the volume since the last collect. GB None iSCSI Read Operation Rate Number of block protocol read operations per second. operations/s None iSCSI Read Response Time Average response time for block protocol read operations. ms Warning = 30 to 100 Alarm > 100 iSCSI Response Time Average response time for all block protocol operations. ms Warning = 30 to 100 Alarm > 100 iSCSI Transfer Byte Rate Total bytes read and written per second via iSCSI to the volume. MB/s None Reference Guide 79 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions iSCSI Transfer Bytes Bytes read and written via iSCSI to the volume since the last collect. GB None iSCSI Write Byte Rate Bytes written per second via iSCI to the volume since the last collect. MB/s None iSCSI Write Bytes Bytes written via iSCSI to the volume since the last collect. GB None iSCSI Write Operation Rate Number of iSCI write operations per second. operations/s None iSCSI Write Response Time Average response time for iSCI write operations. ms Warning = 30 to 100 Alarm > 100 Maximum Inode Count Maximum number of user-visible files (inodes). n/a None MirrorStatus Volume's mirror status. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm NFS Operation Rate Total number of NFS operations per second. operations/s None NFS Read Byte Rate Bytes read per second via NFS from the volume since the last collect. MB/s None NFS Read Bytes Bytes read via NFS from the volume since the last collect. GB None NFS Read Operation Rate Number of NFS read operations per second. operations/s None NFS Read Response Time Average response time for NFS read operations. ms Warning = 30 to 100 Alarm > 100 NFS Response Time Average response time for all NFS operations. ms Warning = 30 to 100 Alarm > 100 NFS Transfer Byte Rate Total bytes read and written per second via NFS to the volume. MB/s None NFS Transfer Bytes Read and written bytes via NFS to the volume since the last collect. GB None NFS Write Byte Rate Bytes written per second via NFS to the volume since the last collect. MB/s None NFS Write Bytes Bytes written via NFS to the volume since the last collect. GB None NFS Write Operation Rate Number of write NFS operations per second. operations/s None NFS Write Response Time Average response time for NFS write operations. ms Warning = 30 to 100 Alarm > 100 Operation Rate Total number of operations per second. operations/s None Owning vFiler Name of the vFiler which owns this volume. n/a None Quota Status Quota state and percent initialized. 100% means that quotas are on, 0% means quotas are off, and anywhere inbetween means that quotas are initializing. n/a None Reference Guide 80 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Read Byte Rate Bytes read per second from the volume since the last collect. MB/s None Read Bytes Bytes read from the volume since the last collect. GB None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. ms Warning = 30 to 100 Alarm > 100 Response Time* Average response time for all operations. ms Warning = 30 to 100 Alarm > 100 SAN Operation Rate Total number of SAN operations per second operations/s None SAN Read Byte Rate Bytes read per second from the SAN since the last collect. MB/s None SAN Read Bytes Bytes read via SAN from the volume since the last collect. GB None SAN Read Operation Rate Number of SAN read operations per second. operations/s None SAN Read Response Time Average response time for SAN read operations ms Warning = 30 to 100 Alarm > 100 SAN Response Time Average response time for all SAN operations ms Warning = 30 to 100 Alarm > 100 SAN Transfer Byte Rate Total bytes read and written per second via SAN to the volume. MB/s None SAN Transfer Bytes Read and written bytes via SAN to the volume since the last collect. GB None SAN Write Byte Rate Bytes written per second via SAN to the volume since the last collect. MB/s None SAN Write Bytes Bytes written via SAN to the volume since the last collect. GB None SAN Write Operation Rate Number of SAN write operations per second. operations/s None SAN Write Response Time Average response time for SAN write operations. ms Warning = 30 to 100 Alarm > 100 Size Total size of the volume including Snapshot reserve. n/a None Snapshot Reserved Capacity Percentage Percentage of disk space that has been set aside as reserved for snapshot usage. % None Status Information Detailed information about the volume status. n/a None Status Status of the volume. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Transfer Byte Rate* Total bytes read and written per second to the volume. MB/s None Reference Guide 81 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Name Description Unit Default Alert Conditions Transfer Bytes Read and written bytes to the volume since the last collect. GB None Type The type of the volume. Possible values are "Flexible" or "Traditional". n/a None Used Inodes Percentage Percentage of user-visible files (inodes) used. % None Inodes Used Number of user-visible files (inodes) used. If the volume is restricted or offline, a value 0 returned. inodes None UUID Universal unique identifier (UUID) for the volume. n/a None Write Byte Rate Bytes written per second to the volume since the last collect. MB/s None Write Bytes Bytes written to the volume since the last collect. GB None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. ms Warning = 30 to 100 Alarm > 100 * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 82 BMC Performance Manager Express for NetApp Filers Version 4.0.00 vServer Parameters T his A pplica tion Cla ss is only a v a ila ble for Ne tA pp File rs ope ra te d in cluste r m ode . Name Description Unit Default Alert Conditions Allowed Protocols Allowed protocols for the current vServer. n/a None Disallowed Protocols Disallowed protocols for the current vServer. n/a None Status Information Detailed information about the Virtual Server status. n/a None Status* Status of the vServer. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm * A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM Reference Guide 83 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Special Note on Application Collection Status This Boolean parameter shows the status of the application and its ability to collect data. A value of False means that the RSM cannot communicate with or collect information for the application class on the element. Customer Support You can obtain technical support by using the Support page on the BMC Software Web site or by contacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "Before Contacting BMC Software." Support Web Site You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http:// www.bmc.com/support_home. From this Web site, you can read overviews about support services and programs that BMC Software offers find the most current information about BMC Software products search a database for problems similar to yours and possible solutions order or download product documentation report a problem or ask a question subscribe to receive e-mail notices when new product versions are released find worldwide BMC Software support center locations and contact information, including e-mail addresses, fax numbers, and telephone numbers Support by Telephone or E-mail In the United States and Canada, if you need technical support and do not have access to the Web, call 800 537 1813. Outside the United States and Canada, please contact your local support center for assistance. To find telephone and e-mail contact information for the BMC Software support center that services your location, refer to the Contact Customer Support section of the Support page on the BMC Software Web site at http://www.bmc.com/support_home. Before Contacting BMC Software Before you contact BMC Software, have the following information available so that Customer Support can begin working on your problem immediately: Product information product name product version (release number) license number and password (trial or permanent) Operating system and environment information Reference Guide 84 BMC Performance Manager Express for NetApp Filers Version 4.0.00 machine type operating system type, version, and service pack or other maintenance level such as PUT or PTF system hardware configuration serial numbers related software (database, application, and communication) including type, version, and service pack or maintenance level Sequence of events leading to the problem Customer Support 85 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Temperature 74 vFiler 75 Voltage 77 Volume 32, 33, 78 vServer 83 Index -A Abnormalities Action 28 -BBaselines Configure 17 Detection 30, 32, 33 Inventory 36 Report 34 Verification 37 Adapter BMC ProactiveNet Performance Management 28 Generation 28 Manage 28 Requirements 28 BMC Add 21 Create 21 Alarm 38 Alert conditions 38 Application Classes 20 ProactiveNet Performance Management 21 BMC ProactiveNet Performance Management Add 13, 17 Aggregate 32, 44 CIFS 46 Cluster 47 Controller 48 Delete 18 Disk 50 Ethernet Port 51 Fan 53 FC Port 54 Filer 56 Host Adapter 57 ISCSI 58 ISCSI Port 59 LUN 60 NDMP 61 NFS 62 Node 63 NVRAM 65 Plex 66 Power Supply 67 Processor 68 Qtree 69 Remove 19 Shelf 70 SIS Volume 71 Snapmirror 72 Snapvault 73 Index Abnormalities 28 Baselines 28 Key Performance Indicators KPI 28 -CCategory Chart 13 Customize Contact 32, 37 BMC Software Credentials 17 84 -DData Received 41 Transmitted 41 Debug Mode Enable 42 List 42 Devices Controller Processor Disable 30 30 LUNs Monitoring 42 Volumes Monitoring 42 86 28 BMC Performance Manager Express for NetApp Filers Version 4.0.00 -E- -K- Element Profiles Key Performance Indicators Properties 13 Ethernet/Fiber Port Report Traffic BMC ProactiveNet Performance Management 28 Manage 28 32 32 KPI BMC ProactiveNet Performance Management 28 Manage 28 -FFiles .par -L- 11 LUNs -G- 37 Disable Monitoring Generate 42 -M- Baselines 28 Getting Started 9 Manage Baselines 28 Key Performance Indicators KPI 28 Monitor Type 21 -HHow it works 9 -IInstall / Un-install -N17 NetApp Filers Express Level Add 13 BMC Performance Manager for NetApp Filers 11, 13 Delete 18, 19 Introduction 10 Remove 18, 19 Upload 11 Integration Service Agent 21 Introduction 29 Issues Aggregate Space Utilization Bottleneck 30, 33 Full File Systems 33 Inode Shortages 32 LUN activity 37 Overload 30 Unused LUN 36 Index 34 9 -OOperating Systems Linux 9 UNIX 9 Windows 9 Overview 7 -PPackage 9 Parameters Active Processors 48, 63 Administrative Status 46 Aggregate 50 Aggregates 34 Allowed Protocols 83 87 28 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Parameters FCP Read Response Time 78 FCP Response Time 78 FCP Transfer Byte Rate 78 FCP Transfer Bytes 78 FCP Write Byte Rate 78 FCP Write Bytes 78 FCP Write Operation Rate 78 FCP Write Response Time 78 File System 34 Firmware Release 68 Firmware Revision 54, 57 Flex Cache Read Byte Rate 78 Flex Cache Write Byte Rate 78 FQDN 47, 56 Hardware Description 54 Hardware Revision 57 Host Address 48 Host ID 48 Hostname 48 HTTP Operation Rate 47, 48, 56, 63 Inbound Bandwidth Utilization 54 Initiator Groups 60 Inodes Used 78 Inodes Used Percentage 78 IP Address 75 IP Addresses 59 Is Consistent 78 Is Snaplock 78 iSCSI Operation Rate 47, 48, 56, 63, 78 iSCSI Read Byte Rate 78 iSCSI Read Bytes 78 iSCSI Read Operation Rate 78 iSCSI Read Response Time 78 iSCSI Response Time 78 iSCSI Transfer Byte Rate 78 iSCSI Transfer Bytes 78 iSCSI Write Bytes 78 iSCSI Write Operation Rate 78 iSCSI Write Response Time 78 Lag 72, 73 Last Operation Size 71 Last Snapshot 72, 73 Last Transfer Duration 72, 73 Last Transfer Size 72, 73 Last Transfer Type 72, 73 Link Speed 54 Link Status 54 LUNs 36 Mapped 36, 60 Application Collection Status 84 Authentication Type 46 Available Capac 78 Available Capacity 33, 44 Available Capacity Percentage 33, 34, 44, 78 Bandwidth 57 Bandwidth Utilization 54 Bay 50 Block Size 60 Capacity 44, 50, 78 Channel 70 Checksum Enabled 44 CIFS Operation Rate 47, 48, 56, 63, 69, 78 CIFS Read Byte Rate 78 CIFS Read Bytes 78 CIFS Read Operation Rate 78 CIFS Read Response Time 78 CIFS Response Time 78 CIFS Transfer Byte Rate 78 CIFS Transfer Bytes 78 CIFS Write Byte Rate 78 CIFS Write Bytes 78 CIFS Write Operation Rate 78 CIFS Write Response Time 78 Collisions Packet Rate 51 Compression 78 Configured Speed 54 Consumed Capacity 44, 60, 78 Consumed Capacity Percentage 44, 78 Containing Aggregate 78 CPU Utilization 75 Dense Files 71 Disallowed Protocols 83 Disk Count 44 Disk Read Byte Rate 48, 63 Disk Read Bytes 48, 63 Disk Transfer Byte Rate 47, 48, 56, 63 Disk Transfer Bytes 47, 48, 56, 63 Disk Write Byte Rate 48, 63 Disk Write Bytes 48, 63 Enabled 57, 58, 62 Error Percentage 58 Established Connection 54 FCP Operation Rate 47, 48, 56, 63, 78 FCP Read Byte Rate 78 FCP Read Bytes 78 FCP Read Operation Rate 78 Index 88 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Parameters Plex 50 Pool 50 Port 50 Port Address 54 Portal Group IDs 59 Ports 59 Power Consumption 47, 56 Present 48, 50, 51, 53, 54, 57, 63, 67, 68, 70 Processor Type 68 Processor Utilization 30, 48, 63, 68 Progression 71 Quota Status 78 RAID Group 50 RAID Size 44 RAID State 50 RAID Type 50 Read Byte Rate 37, 57, 58, 60, 75, 78 Read Bytes 57, 58, 60, 75, 78 Read Only 60 Read Operation Rate 44, 46, 48, 50, 54, 57, 58, 59, 60, 62, 63, 78 Read Response Time 46, 48, 50, 58, 59, 62, 63, 78 Received Byte Rate 51, 54 Received Bytes 51, 54 Received Error Rate 51 Received Packet Dropped Rate 51 Received Packet Rate 51 Redundant 57 Response Time 46, 48, 50, 58, 59, 60, 62, 63, 65, 78 Revision 54, 68 SAN Operation Rate 78 SAN Read Byte Rate 78 SAN Read Bytes 78 SAN Read Operation Rate 78 SAN Read Response Time 78 SAN Response Time 78 SAN Transfer Byte Rate 78 SAN Transfer Bytes 78 SAN Write Byte Rate 78 SAN Write Bytes 78 SAN Write Operation Rate 78 SAN Write Response Time 78 Saved Space Percentage 71 Schedule 71 SCSI Write Byte Rate 78 Security Style 46, 69 Maximum Inode Count 78 Memory Size 48, 63 Mirror Status 44, 78 Mirror Timestamp 72, 73 MirrorStatus 78 Model 48, 50, 57, 63 Module 70 Multi Protocol Type 60 Multicast Received Packet Rate 51 Multicast Sent Packet Rate 51 Multicast Transfer Packet Rate 51 Name 75 Netmask 75 Network Received Byte Rate 63, 75 Network Received Bytes 48, 63, 75 Network Sent Byte Rate 48, 63, 75 Network Sent Bytes 48, 63, 75 Network Transfer Byte Rate 47, 48, 56, 63, 75 Network Transfer Bytes 47, 48, 56, 63, 75 NFS Operation Rate 47, 48, 56, 63, 69, 78 NFS Read Byte Rate 78 NFS Read Bytes 78 NFS Read Operation Rate 78 NFS Read Response Time 78 NFS Response Time 78 NFS Transfer Byte Rate 78 NFS Transfer Bytes 78 NFS Write Byte Rate 78 NFS Write Bytes 78 NFS Write Operation Rate 78 NFS Write Response Time 78 Node Name 51 Number Of Files Too Small 71 Number of Processors 48, 63 Online 60 Opened Sessions 61 Operation Rate 44, 46, 47, 48, 50, 54, 56, 57, 58, 59, 60, 62, 63, 65, 69, 75, 78 Oplocks Enabled 69 Other Operation Rate 54, 60, 69, 75 Outbound Bandwidth Utilization 54 Owning vFiler 78 Packet Size 54 Parent Host 44 Part Number 68 Partner System Name 48 Physical Size 50 Index 89 BMC Performance Manager Express for NetApp Filers Version 4.0.00 Parameters Sent Byte Rate 51, 54 Sent Bytes 51, 54 Sent Error Rate 51 Sent Packet Rate 51 Serial Number 48, 50, 60, 63, 67, 68 Shared Saved Blocks 71 Shelf 50 SIS Duration 71 Size 60, 78 Snaplock 44 Snapshot Reserved Capacity Percentage 78 Space Condition Limitation Count 71 Space Reservation Status 44, 60 Spare Disk Count 47, 56 Speed 50, 53 StandBy 54 Status 38, 44, 46, 50, 51, 53, 54, 59, 66, 67, 70, 71, 72, 73, 74, 75, 77, 78, 83 Status Information 44, 46, 50, 51, 53, 54, 59, 66, 67, 70, 71, 72, 73, 74, 75, 77, 78, 83 Synchronized 66 System ID 63 System Revision 48, 63 Temperature 74 Temperature Status 74 Temperature Status Information 74 Time Since Last Activity 60 Total Files 44 Transfer Byte Rate 51, 54, 57, 58, 60, 65, 72, 73, 75, 78 Transfer Bytes 51, 54, 57, 58, 60, 65, 72, 73, 75, 78 Transfer Error Rate 51 Transfer Packet Rate 51 Type 44, 50, 54, 57, 69, 70, 78 UID 70 Uptime 63 Used 57 Used Files 44 Used Inodes Percentage 32 UUID 78 Vendor 48, 50, 63 Volume Count 44 Write Byte Rate 37, 57, 58, 60, 78 Write Bytes 57, 58, 60, 75, 78 Write Operation Rate 44, 46, 48, 50, 54, 57, 58, 59, 60, 62, 63, 75, 78 Index Write Response Time 63, 78 WWN 57 WWNN 54 WWPN 54 Performance 46, 48, 50, 58, 62, Degradation 33 Degradations 30 Performance Manager Platforms 8 Windows 9 Portal level 9 Product information Properties 7, 11 84 Collection interval 13 Credentials 13 Debug Mode 13 Disable LUNs Monitoring 13 Disable Volumes Monitoring 13 Element 17 Hostname 13 IP Address 13 Missing Device Detection 13 Partner Hostname 13 Port 13 Transport Protocol 13 -RReference Guide Introduction 44 Release Notes 7 Remote Service Monitor Reporting 41 9 Ethernet/Fiber Port Traffic Requirements 9 RSM 9 -SStorage Support 13 Customer Support Debug Mode 42 Support Web Site 90 84 84 32 BMC Performance Manager Express for NetApp Filers Version 4.0.00 -TThreshold 13, 17, 30 Edit 38 Setting 38 -V vFilers Monitoring Volumes 7 Disable Monitoring 42 -W Warning 38 What's new 7 Index 91 About BMC® Software BMC Software, Inc. NYSE:BMC, is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases, and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2004 revenues of more than $1.4 billion. For more information about BMC Software, visit www.bmc.com. About Sentry Software™ Sentry Software, a strategic Technology Alliance Partner of BMC Software, provides comprehensive multi-platform monitoring solutions that enable management of the hardware and software aspects of all servers and SANs and covering up to 100 % of custom applications within the BMC ProactiveNet Performance Management environment. Sentry Software also develops adapters for BMC Atrium Orchestrator that enables IT administrators to automate the execution of common requests and tasks that occur in the daily course of IT operations. Combined with BMC’s servers and network automation tools, the adapters allow IT administrators to implement provisioning and decommissioning workflows that cover all layers of their IT infrastructure. Finally, Sentry Software designs connectors that bring storage capacity metrics into BMC Capacity Optimization to ensure IT administrators that their storage infrastructure is properly sized for their current and future needs. The combination of its monitoring, automation, and capacity optimization capabilities for IT infrastructures, makes Sentry Software a key-partner in the storage management marketplace. For more information about Sentry Software, please visit www.sentrysoftware.com.

Bpm Express For Netapp Filers 4.0.00 Documentation

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