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Bpm Express For Netapp Filers 4.1.04 Documentation

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USER DOCUMENTATION STORAGE MONITORING BMC Performance Manager Express for NetApp Filers Version 4.1.04 August 2015 Contacting BMC Software You can access the BMC Software Web site at http://www.bmc.com. From this Web site, you can obtain information about the company, its products, corporate offices, special events, and career opportunities. United States and Canada Address BMC Software, Inc. 2101 CityWest Blvd. Houston TX 77042-2827 Telephone 1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free) Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved. BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks belong to their respective companies. Restricted Rights Legend U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any data and computer software by the U.S. Government is subject to restrictions, as applicable, set forth in FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, and DFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software, Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to this address. 2 BMC Performance Manager Express for NetApp Filers Version 4.1.04 BMC Software considers information included in this documentation to be proprietary and confidential. Your use of this information is subject to the terms and conditions of the applicable End User License Agreement for the product and the proprietary and restricted rights notices included in this documentation. Customer Support You can obtain technical support by using the Support page on the BMC Software Web site or by contacting Customer Support by telephone or e-mail. Support Web Site You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http:// www.bmc.com/support_home. From this Web site, you can: Read overviews about support services and programs that BMC Software offers Find the most current information about BMC Software products Search a database for problems similar to yours and possible solutions Order or download product documentation Report a problem or ask a question Subscribe to receive e-mail notices when new product versions are released Find worldwide BMC Software support center locations and contact information, including email addresses, fax numbers, and telephone numbers You can also access product documents and search the Knowledge Base for help with an issue at http://www.sentrysoftware.com In the United States and Canada, if you need technical support and do not have access to the Web, call 800 537 1813. Outside the United States and Canada, please contact your local support center for assistance. To find telephone and email contact information for the BMC Software support center that services your location, refer to the Contact Customer Support section of the Support page on the BMC Software Web site at http://www.bmc.com/support_home. 3 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Support by Telephone or E-mail .....................................................................................................................................................................................19 Installing BMC Performance Manager Express for NetApp Filers Adding.....................................................................................................................................................................................20 BMC Performance Manager Express for NetApp Filers to an Element Profile Adding.....................................................................................................................................................................................24 Application Classes to an Existing Element .....................................................................................................................................................................................27 Deleting Application Classes from an Element .....................................................................................................................................................................................28 Removing NetApp Filers Express from the Portal .....................................................................................................................................................................................28 Deleting Application Classes from an Element Profile .....................................................................................................................................................................................31 Automatically Enabling the Application Classes .....................................................................................................................................................................................32 Creating and Importing an Adapter for a BMC Portal Solution .....................................................................................................................................................................................39 Managing Baselines and Key Performance Indicators .....................................................................................................................................................................................43 Detecting High Processor Utilization .....................................................................................................................................................................................45 Ethernet/Fiber Port Traffic Report .....................................................................................................................................................................................46 Detecting Inode Shortages .....................................................................................................................................................................................47 Detecting Full File Systems .....................................................................................................................................................................................48 Reporting on the Aggregate Space Utilization .....................................................................................................................................................................................50 Inventorying Unused LUNs .....................................................................................................................................................................................51 Verifying the Activity Generated by a LUN Setting.....................................................................................................................................................................................52 Thresholds .....................................................................................................................................................................................55 Reporting .....................................................................................................................................................................................56 Enabling the Debug Mode .....................................................................................................................................................................................56 Disabling Volumes and LUNs Monitoring .....................................................................................................................................................................................58 Troubleshooting Connectivity Issues .....................................................................................................................................................................................60 Aggregate CIFS .....................................................................................................................................................................................62 Cluster.....................................................................................................................................................................................63 .....................................................................................................................................................................................65 Controller Disk .....................................................................................................................................................................................68 .....................................................................................................................................................................................70 Ethernet Port Fan .....................................................................................................................................................................................72 FC Port.....................................................................................................................................................................................73 Filer .....................................................................................................................................................................................75 .....................................................................................................................................................................................77 Host Adapter iSCSI .....................................................................................................................................................................................79 4 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Table of Contents BMC Performance Manager Express for NetApp Filers Version 4.1.04 .....................................................................................................................................................................................80 iSCSI Port LUN .....................................................................................................................................................................................81 NDMP .....................................................................................................................................................................................83 NFS .....................................................................................................................................................................................84 Node .....................................................................................................................................................................................85 NVRAM.....................................................................................................................................................................................88 Plex .....................................................................................................................................................................................89 .....................................................................................................................................................................................90 Power Supply .....................................................................................................................................................................................91 Processor Qtree .....................................................................................................................................................................................92 Quota .....................................................................................................................................................................................93 Shelf .....................................................................................................................................................................................94 .....................................................................................................................................................................................95 SIS Volume .....................................................................................................................................................................................96 Snapmirror .....................................................................................................................................................................................97 Snapvault .....................................................................................................................................................................................98 Temperature vFiler .....................................................................................................................................................................................99 .....................................................................................................................................................................................101 Voltage .....................................................................................................................................................................................102 Volume .....................................................................................................................................................................................108 Vserver .....................................................................................................................................................................................109 Special Note on Application Collection Status 5 Release Notes for v4.1.04 What's New BMC Performance Manager Express for NetApp Filers now supports: Data ONTAP API v.8.3.x (cluster-mode). FC and parallel SCSI host adapters. quotas. The inUse parameter was added to the Host Adapter application class to indicate whether the adapter is in use or not. The following parameters were added to the Ethernet Port application class: Type to indicate the Etherner port type. Bandwidth Utilization to indicate the percentage used of the available bandwidth. Inbound Bandwidth Utilization to indicate the percentage of inbound bandwidth used on the Ethernet port (received bytes). Link Status to indicate whether the link is up or down. Link Speed to indicate the actual speed of the Ethernet port. Outbound Bandwidth Utilization to indicate the percentage of outbound bandwidth used on the Ethernet port (sent bytes). Duplex Mode to indicate whether the port is configured to operate in half-duplex or fullduplex mode. The following parameters were added to the Vserver application class: Operation Rate to indicate the total number of operations per second. Read Operation Rate to indicate the number of read operations per second. Write Operation Rate to indicate the number of write operations per second. Read Byte Rate to indicate the bytes read per second by the Vserver. Read Bytes to indicate the bytes read by the Vserver. Transfer Byte Rate to indicate the total bytes read and written per second by the Vserver. Transfer Bytes to indicate the bytes read and written to the Vserver since the last collect. Write Byte Rate to indicate the bytes written per second by the Vserver. Write Bytes to indicate the bytes written by the Vserver. Changes and Improvements The computation method used to calculate the volumes capacity metrics has been standardized for both 7-mode and cluster-mode. It now includes the total data space and the snapshot reserve. The parameters of the Volume application class impacted by this improvement are: Capacity: it exposes the total data space and the snapshot reserve Available Capacity Percentage: it exposes the available data space Consumed Capacity: it exposes the data used space and the snapshot reserve Consumed Capacity Percentage: it exposes the consumed space compared to the capacity. 7 BMC Performance Manager Express for NetApp Filers Version 4.1.04 New Parameters The Used parameter was removed from the Host Adapter application class. To provide more meaningful information, the instance name has been improved for the vFiler application class. To provide better hardware detection in multiple-channel scenario, hardware instance names and IDs have been modified for power supplies, fans, voltages, and temperatures. Fixed Issues Known Issues Since the license-list-info API is no longer supported in Data ONTAP 8.2, inactive licenses cannot be determined in 7-mode. Java 1.8 uses TSL instead of SSLv3 which prevents the monitoring solution to connect to Data ONTAP. To use BMC Performance Manager Express for NetApp Filers with Java 1.8, you will have to first enable TLS. For more information, please refer to the NetApp documentation. 8 BMC Performance Manager Express for NetApp Filers Version 4.1.04 In cluster mode, BMC Performance Manager Express for NetApp Filers failed to retrieve the SnapMirror status. Warnings are no longer triggered for zeroed disks. Negative values were sometimes reported in cluster mode for the parameters Sent Packet Rate, Sent Error Rate, Received Packet Rate, Transfer Packet Rate, Received Error Rate, Transfer Error Rate, Read Byte Rate, Read Bytes, Write Byte Rate, Write Bytes, Transfer Byte Rate, Transfer Bytes and Received Packet Dropped Rate of the Ethernet Port application class. An alarm is now triggered on the Present parameter of the Disk application class when the Data ONTAP API does not see the disks anymore. An exception could occur: when the parent instance was not available. when collecting disk information which caused the whole collect to fail. when collecting information about FC ports operating in 7-mode. when discovering quota in 7-mode. in cluster mode when discovering disks. in cluster mode when discovering disk instances and no shelf information was available. in cluster mode when discovering volumes which caused the collect to stop. when the value for an aggregate was null. Overview BMC Performance Manager Express for NetApp Filers is an agent-less Performance Manager which monitors all your NetApp storage assets within a centralized management console (BMC Portal). All the information concerning disk arrays, aggregates, controllers, LUNs, and ports are directly displayed in your BMC Framework. By monitoring all your NetApp storage devices within a centralized management console, you can respond quickly to performance problems, easily determine capacity requirements, effectively plan for network expansions or also keep an eye on the critical hardware components of NetApp Filers. BMC Performance Manager Express for NetApp Filers discovers and monitors all the software aspects of the array (overall capacity, spare disks, data traffic, oversubscription, etc.), as well as the hardware aspects of the NetApp disk array (disks, fans, temperature sensors, power supplies, etc.) within the Portal framework through a single solution. BMC Performance Manager Express for NetApp Filers – Architecture 10 BMC Performance Manager Express for NetApp Filers Version 4.1.04 The complete storage monitoring solution architecture is composed of the elements represented in the illustration below: Supported Platforms BMC Performance Manager Express for NetApp Filers supports: In 7-mode (traditional mode): All NetApp storage filers with Data ONTAP 7.3.1 or higher. In C-mode (cluster mode): All NetApp storage filers with Data ONTAP 8.1 or higher. BMC Performance Manager Express for NetApp Filers Version 4.1.04 Filers from other vendors that have an OEM agreement with NetApp are also supported. 12 Requirements The computer on which you install BMC Performance Manager Express for NetApp Filers should already have: 1. BMC Performance Manager Portal version 2.5.00 2. Access to an RSM i.e. Remote Service Monitor The RSM program must be installed on a Windows platform. This can either be same as the server where the Portal is installed or, any other Windows computer on the network. Once you install BMC Performance Manager Express for NetApp Filers, you can add as many elements as you require in your monitoring environment. User Privileges 7-Mode: To monitor a NetApp storage system in 7-mode, you need to create a user with read-only access to the DATA ONTAP API. Please copy-paste the following command lines into the NetApp CLI: > useradmin role add newrole -a login-http-admin,api-license-list-info,api-systemget-version,api-perf-object-get-instances,api-aggr-list-info,api-volume-listinfo,api-lun-list-info,api-lun-map-list-info,api-qtree-list,api-system-get-info,apistorage-adapter-get-adapter-list,api-storage-adapter-get-adapter-info,api-net-configget-active,api-fcp-adapter-list-info,api-fcp-adapter-stats-list-info,api-cifs-listconfig,api-iscsi-service-status,api-iscsi-adapter-list-info,api-nfs-status,api-sisstatus,api-snapmirror-get-status,api-snapvault-primary-destinations-list-info,apistorage-shelf-list-info,api-disk-list-info,api-storage-shelf-environment-listinfo,api-vfiler-list-info,apicifs-status,api-vfiler-get-status,api-snapvault-primary-get-relationship-status,apiquota-report 2. Create a new group using the previously created role: > useradmin group add newgroup -c "adding group for newuser" -r newrole 3. Create a new user in the previously created group: > useradmin user add newuser -g newgroup Cluster-Mode: To monitor a NetApp storage system in Cluster mode, you need to create a user with read-only access to the DATA ONTAP API. Please copy-paste the following command lines into the NetApp CLI: BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. Create a new role to access the Data ONTAP API used by BMC Performance Manager Express for NetApp Filers: >::security >login create -username newuser -application http -authmethod password -role readonly >::security >login create -username newuser -application ontapi -authmethod password -role readonly 14 Enabling TLS on NetApp (7-mode only) BMC Performance Manager Express for NetApp Filers Version 4.1.04 Data ONTAP supports SSLv3 and TLS (disabled by default) to secure its connection with BMC Performance Manager Express for NetApp Filers. When using Java 1.8, which no longer uses SSLv3 but TLS, BMC Performance Manager Express for NetApp Filers cannot connect to Data ONTAP. To guarantee the correct operation of BMC Performance Manager Express for NetApp Filers, you will have to first enable TLS. For more information, please refer to the NetApp documentation. 15 The Product The BMC Performance Manager Express NetApp Filers package The file required for the installation of BMC Performance Manager Express NetApp Filers is: BPM-Express-for-NetApp-Filers-.par The above-mentioned file is valid for installation on Windows, UNIX and Linux. Please contact your BMC sales representative to purchase the license to use product. The product package is to be downloaded from the Sentry Software website. How it Works Once BMC Performance Manager Express for NetApp Filers is installed in your Portal environment: 1. To start up the monitoring, add its corresponding application class to an element or element profile. The BMC Performance Manager Express for NetApp Filers application classes are listed under the Storage category. 2. Fill in Properties and Credentials information and click Next. 3. Set the threshold parameters. 4. Click Finish to validate. BMC Performance Manager Express for NetApp Filers is an agent-less solution designed specifically for BMC Portal. Therefore, it uses/shares/offers all the procedures, features and capabilities offered in the Portal, like Element Profile, Shared credentials, Adding/Editing/ Deleting classes etc. NetApp Filers Express Level As described above, you need to enter certain information: Collection interval HTTP/HTTPS configuration details depending on the device mode. 17 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Portal Level Installation Guide This chapter explains how to install and run BMC Performance Manager Express for NetApp Filers. As BMC Performance Manager Express for NetApp Filers is a performance manager specifically designed for the BMC© Portal environment, it uses the Portal’s web-based interface and features for installing, managing and monitoring your Information Technology (IT) infrastructure. The full integration with BMC® Portal provides a single customizable entry point for data from multiple sources and a single view that enables you to monitor the health and performance of your infrastructure. Installing BMC Performance Manager for NetApp Filers Owing to structural changes, an automatic migration from version 3.x.xx of BMC Performance Manager Express for NetApp Filers is not possible. Users of version 3.x.xx should remove the PM from all elements and completely uninstall the PM before uploading and installing v4.1.04. 1. Place the BPM-Express-for-NetApp-Filers-.par file in a known location on your file system. Log in to the Portal with super-administrator credentials. 2. Click on Portal, then under Tasks click Performance Managers. 3. Click Upload and then click Browse to open a file selection dialog box. 4. Select BMC PM Express for NetApp Filers by Sentry Software and click Open. 5. Click Upload. The Portal uploads the PAR file to the database, and BPM Express NetApp Filers now appears as BMC Performance Manager Express for NetApp Filers by Sentry Software in the list of Performance Managers. 6. The word Published next to BMC Performance Manager Express for NetApp Filers in the Performance Manager list indicates that the product is successfully installed. You are now ready to begin using BMC Performance Manager Express for NetApp Filers. 7. In the Portal Configure tab, verify each monitored filers' properties and thresholds values to make sure all the necessary settings are properly configured. 19 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Uploading BMC Performance Manager Express for NetApp Filers to BMC Portal Adding BMC Performance Manager Express for NetApp Filers to an Element Profile 1. Log in to the Portal with normal user credentials 2. Click Configure > Element Profiles. The Available Profiles page appears. Select the Profile to which you wish to add the Storage class, and then click Edit. BMC Performance Manager Express for NetApp Filers Version 4.1.04 Selecting a Profile Adding BMC Performance Manager Express for NetApp Filers to an Element Profile 20 3. The selected Element Profile’s Properties page appears. Go to Application Classes > Add. Adding Application Classes BMC Performance Manager Express for NetApp Filers Version 4.1.04 4. The Element Profile Properties – Add Application Classes page appears. Choose Storage from the Select Category drop-down list. Selecting the Storage Applicable Class 21 Adding BMC Performance Manager Express for NetApp Filers to an Element Profile 5. When selecting the category Storage from the drop-down list, all the different NetApp application classes will be displayed. 6. Select the application class applicable to your system and click Next. 7. On the Properties and Credentials page, enter the information required for monitoring NetApp Filers: Input Properties Description Collection interval Select the collection interval from the drop-down list. Default: 5. Unit: Minutes. Credentials Enter the username and password used to connect to the NetApp device. Hostname Enter the hostname or IP address of the NetApp device to be monitored. Partner Hostname Enter the hostname or IP address of the partner NetApp device to be monitored. Port Enter the port number to connect to the NetApp device (default: 443). Transport Protocol Select between HTTP or HTTPS transport protocols that will be used for connecting to the NetApp Device. Mode Select the NetApp Device Mode. (7-Mode or Cluster-Mode) Disable Volumes Monitoring Select "Yes" to disable the volume class. Disable LUNs Monitoring Select "Yes" to disable the LUN class. Debug Mode "Yes" enables the debug mode while "No" disables it. The debug output is stored in a file on the RSM server. The debug file is located at "% RSM_HOME%\RSM(xx)\SEN_NetApp\sen_netapp_debug_hostname.log". Missing Device Detection By default, the missing device(s) will be detected and monitored. Setting the option to No will deactivate the detection and the monitoring of the missing device(s). Adding BMC Performance Manager Express for NetApp Filers to an Element Profile 22 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Information required to monitor Windows systems 8. After entering the element properties and credentials, you arrive at the final step for adding the BMC Performance Manager Express for NetApp Filers application class: Thresholds, Properties and Credentials. 9. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. It is recommended to keep the default thresholds (or see the Thresholds section). Click Finish. 10. Click Done to save the changes made. The BMC Performance Manager Express for NetApp Filers application class is now added to all the elements in the selected Element Profile. BMC Performance Manager Express for NetApp Filers Version 4.1.04 Element Profile Properties 23 Adding BMC Performance Manager Express for NetApp Filers to an Element Profile Adding Application Classes to an Existing Element 1. In the Configure tab: Click the Element to which you wish to add the NetApp Filers solution and the Element Properties page appears. Scroll down to Application Classes > Add. Make sure that the element's platform is defined as . Adding an Application Class BMC Performance Manager Express for NetApp Filers Version 4.1.04 2. On the Properties – – Add Application Classes page > Select Category > Storage. 3. In the available Application Class list, select the application class applicable to the element and click Next. Application Class Properties Adding Application Classes to an Existing Element 24 4. The Properties and Credentials page appears asking for the information required for monitoring NetApp Filers. Enter the required information. 5. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. It is recommended that you leave the default thresholds as they are. Click Finish. Details on how to modify thresholds are given in the User Guide. BMC Performance Manager Express for NetApp Filers Version 4.1.04 You can now return to the Status tab to view the monitoring of the element by BMC Performance Manager Express for NetApp Filers. 25 Adding Application Classes to an Existing Element Un-installing BPM Express NetApp Filers The procedure is the same as for any other Performance Manager on the Portal: 1. Delete all BMC Performance Manager Express for NetApp Filers application classes from all elements 2. Remove BMC Performance Manager Express for NetApp Filers from the Performance Manager list of the Portal. The BMC Performance Manager Express for NetApp Filers cannot be un-installed unless all its application classes are removed from each element. Deleting Application Classes from an Element An application class can be deleted from an element in two ways, just as it could be added through two routes: through Elements or through Element Profile. If the element was created directly through Elements: Click in the Configure tab > Properties > click on the element. In the Application classes section > click Delete. The Available Application Classes for Removal page appears. Select the NetApp Filers Express application classes and click Next. It is possible to select more than one at a time. 5. A Changes Saved message appears, confirming that the deletion has been done. Repeat this procedure on all elements to which NetApp Filers Express application classes are added. 27 BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. 2. 3. 4. Removing NetApp Filers Express from the Portal To un-install or remove NetApp Filers Express from the Portal, you follow the same steps as for any PM on the Portal. 1. Log in with super-administrator credentials and click on Portal > Performance Managers. 2. Ensure the Performance Managers list shows “0” Elements next to the name: BMC PM Express for NetApp Filers by Sentry Software. 3. Select BMC PM Express for NetApp Filers by Sentry Software and click Delete. 4. Confirm deletion of the selected Performance Manager by clicking on Delete. 5. A message displaying successful deletion appears. The BMC PM Express for NetApp Filers by Sentry Software is then completely removed from your BMC Portal environment. Deleting Application Classes from an Element Profile If the Element Profile route was used, click on Configure tab > Element Profile > select Profile > Edit. 1. Once in the Element Profile Properties page, scroll down to the Application Classes section and click on Delete. 2. On the Available Application Classes for Removal page, select all the BMC Performance Manager Express for NetApp Filers classes (prefix Studio) and click Next. 3. Confirm the deletion of the selected classes by clicking on Delete. 4. A Changes Saved message pops up confirming the deletion of the application classes from this element profile. The selected application classes will be deleted from all elements that were created using this element profile. Removing NetApp Filers Express from the Portal 28 BMC Performance Manager Express for NetApp Filers Version 4.1.04 An application class can be deleted from an element in two ways, just as it could be added through two routes: through Elements or through Element Profile. Integrating with BPPM Overview BMC Performance Manager Express for NetApp Filers Version 4.1.04 To integrate a Performance Manager into BMC ProactiveNet, you need to first install and configure the solution in BMC Portal, automatically enable the application classes and create a specific adapter. An adapter for BMC Portal facilitates pulling of performance data from existing BMC Portal solutions into BMC ProactiveNet. Using an Adapter, you can import BMC Portal application classes (provided in a Performance Manager – PM) into BMC ProactiveNet. The Adapter periodically synchronizes the performance data collected by these application classes into BMC ProactiveNet. Adapter for BMC PATROL Architecture 30 Automatically Enabling the Application Classes To automatically enable application classes: 1. Uncompress the BPM-Express-for-NetApp-Filers--PM2BPPM.zip file 2. Copy all the BPM_SENTRYSOFTWARE_NETAPP_SOLUTIONSEN_NAP_MAIN xml files into: \ProactiveNet\pw\pronto\systdata\adapter-defaults 3. Restart the BMC ProactiveNet server BMC Performance Manager Express for NetApp Filers Version 4.1.04 You will then have to create and import an adapter for a BMC Portal PM 31 Automatically Enabling the Application Classes Creating and Importing an Adapter for a BMC Portal Solution Creating an Adapter for a BMC Portal Solution Accessing the Administration tab in the Administration Console Creating and Importing an Adapter for a BMC Portal Solution 32 BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet Administration Console is displayed as shown in the following figure: 2. Right-click the Adapters folder and select Import Monitor Types and Add Adapter > BMC Portal. BMC Performance Manager Express for NetApp Filers Version 4.1.04 Importing Monitor Types and Adding Adapter 33 Creating and Importing an Adapter for a BMC Portal Solution Setting the connection parameters In the Instance Name field, enter a name for this instance of the Adapter that will perform the integration of the ‘targeted PM’ into BMC ProactiveNet. Select the Agent where this instance of the Adapter will be executed Enter the required information to connect to BMC Portal: BMC Portal Host Name or IP address, Port, BMC Portal User Name and Password To successfully integrate the PM with BMC Proactivenet, the BMC Portal User Account specified must have at least been used once to log in to BMC Portal and have the NetApp Filers Application Class added to an existing element. Enter the required information to connect to BMC Portal Datastore: BMC Portal Datastore Creating and Importing an Adapter for a BMC Portal Solution 34 BMC Performance Manager Express for NetApp Filers Version 4.1.04 3. In the Configuration tab, enter the required information: BMC Performance Manager Express for NetApp Filers Version 4.1.04 Host Name or IP address, Port, and credentials 4. Click Next to continue Selecting the Application Classes to import 35 Creating and Importing an Adapter for a BMC Portal Solution 5. Select the application class to import and click Next 6. Set the Filter details if needed. BMC Performance Manager Express for NetApp Filers Version 4.1.04 Setting filter details Creating and Importing an Adapter for a BMC Portal Solution 36 7. Click Next to Continue. 8. Set the Auto-sync poll scheduling, if needed. BMC Performance Manager Express for NetApp Filers Version 4.1.04 Scheduling Auto-sync polls 37 Creating and Importing an Adapter for a BMC Portal Solution 9. Click Next to continue. The system displays a summary of your settings, click Finish to confirm. The Adapter has been added to the Adapters folder of the Administration Console. Adapter added to the Adapters folder 10. To see the class instances that have been imported by the Adapter, expand the Adapters folder, right-click the Adapter and select Details. Once created and imported, the Adapter will be displayed in the Devices folder of the BMC ProactiveNet Operations Console. Creating and Importing an Adapter for a BMC Portal Solution 38 BMC Performance Manager Express for NetApp Filers Version 4.1.04 We strongly recommend that you create a specific adapter for each PM you need to integrate into BMC ProactiveNet to enable the update of a single PM independently. Managing Baselines and Key Performance Indicators In order to facilitate the detection of abnormalities on your monitored environment, BMC ProactiveNet calculates baselines per parameter (metrics or attributes) based on values collected over a specified period of time to determine a normal operating range. When the collected values for these parameters are out of range, an alert is triggered. Some parameters are identified by default as Key Performance Indicators and therefore automatically included in the base lining calculation. Managing baselines The baseline is the expected normal operating range for a metric or attribute of a monitor. The baseline is calculated by collecting the values for a monitor’s attributes and metrics over a specified time period and establishing a low baseline value (consisting of the 10th percentile of all the values for a given time period) and a high baseline value (consisting of the 90th percentile of all the values for a given time period), taking a weighted average of these values over time. A higher weight is given to the latest data being factored into the baseline average. The accuracy of the baseline improves over time. For baselines to be generated for an attribute, that abnormality threshold means that the threshold exists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have an active abnormality threshold and are also KPI attributes will have baselines generated for them. Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements. Managing Key Performance Indicators The KPI attribute of a parameter can be activated or deactivated manually through the BMC ProactiveNet Administration Console. In this PM, some parameters or attributes have been designated as important indicators of performance (KPIs). We do not recommend that these default settings are modified. 39 Creating and Importing an Adapter for a BMC Portal Solution BMC Performance Manager Express for NetApp Filers Version 4.1.04 Requirements for baseline generation However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet Administration Console. To add or remove Key Performance Indicator (KPI) attributes for a monitor type 1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. The KPI Administration dialog box is displayed. 2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPI attributes. A list of attributes for the selected monitor type is displayed. 3. In the KPI column for the attributes that you want to add or remove as Key Performance Indicators: select the KPI check box to add the corresponding attribute as a KPI deselect the KPI check box to remove the corresponding attribute from the KPIs for that monitor type For complete and detailed information on this procedure, please refer to the BMC ProactiveNet documentation available from BMC Web site. Parameters for which the system by default calculates baselines as well as parameters considered as KPIs are respectively identified by the following icons: BMC Performance Manager Express for NetApp Filers Version 4.1.04 Baselining KPI Managing Baselines and Key Performance Indicators 40 User Guide BMC Performance Manager Express for NetApp Filers monitors all of the performance metrics and usage statistics of your NetApp filers (filesystems usage, processor utilization, per protocol traffic, etc). BMC Performance Manager Express for NetApp Filers also enables BMC Portal to monitor computer hardware covering all the physical aspect of the NetApp filers (temperatures, CPU, power supplies, etc). It continuously monitors the activity of each filer and is also able to build reports on past utilization statistics. This chapter explains how to use each monitoring tool i.e. a separate application class within the BMC PM Express for NetApp Filers by Sentry Software solution. BMC Performance Manager Express for NetApp Filers Version 4.1.04 BMC Performance Manager Express for NetApp Filers by Sentry Software is a Performance Manager specifically designed for BMC Portal; consequently, it uses the same common features and procedures of BMC® Portal. This document assumes that the user knows how to use the Portal and therefore explains procedures only related to BMC PM Express for NetApp Filers by Sentry Software, and not on how to add Elements, Element Profiles etc. Please refer to the BMC Portal documentation for details on how to use the Portal. 42 Detecting High Processor Utilization A processor overload can lead to unpredictable performance degradations in a filer. To prevent such problems, administrators need to monitor the Processor Utilization parameter on each filer to diagnose whether the filer processor constitutes the performance bottleneck. BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. In the Status tab, click the NetApp Filer for which you need to check the Processor Utilization, then click: Node > Processor > Processor Utilization (C-Mode) Controller > Processor > Processor Utilization (7-Mode) to display the current value for the Processor Utilization parameter. Selecting a NetApp Filer's Processor Utilization Parameter 43 2. Click the History icon to automatically display a graph that shows the Processor Utilization values collected for a selected parameter during the previous six hours. You can customize the chart and table to show parameter history for different time periods. Viewing a NetApp Filer's Processor Utilization as a graph By default, the Processor Utilization parameter will display a warning when reaching 80% and an alert when reaching 90 %. You can easily modify these thresholds in the Thresholds page. Detecting High Processor Utilization 44 BMC Performance Manager Express for NetApp Filers Version 4.1.04 A processor utilization over 80% means that this processor is overloaded and that it constitutes a bottleneck for the filer. Ethernet/Fiber Port Traffic Report BMC Performance Manager Express for NetApp Filers enables you to generate a report showing usage statistics returned by a specific Ethernet/fiber port. The report shows the total number of received and transmitted bytes for the selected port. It can easily be customized to show the data that administrators can use to optimize network traffic. To generate an Ethernet/Fiber Port Traffic Report!: Select the Reports tab Click on the discovered Ethernet/FC instance Select the data you wish to generate a report for: Received or Sent bytes traffic Select the period that you wish the report to cover: number of days or hours Select the interval to apply to the report data: hourly or daily Click Update. BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. 2. 3. 4. 5. 6. Report – Ethernet/Fiber Port Traffic Report 45 Detecting High Processor Utilization Detecting Inode Shortages On rare occasions file systems may run out of free inodes. While rare, this can have catastrophic consequences for the file system's applications and users. To prevent this situation, you can monitor the Used Inodes Percentage parameter of the Volume class. 1. In Portal, expand the Volumes instances. These instances are available under: Aggregate > Volume (C-Mode) Cluster > Vserver > Volume (C-Mode) Filer > Volume (7-Mode) Used Inodes Percentage 2. Click the History icon of the Volume instances to display history charts that shows the data values, for these instances, collected for a selected parameter during the previous six hours. You can customize the chart and table to show parameter history for different time periods. Detecting Inode Shortages 46 BMC Performance Manager Express for NetApp Filers Version 4.1.04 The current percentage of used inodes for each instance is automatically displayed. Detecting Full File Systems A full file system can lead to performance degradations and critical loss of data. To prevent such problems, administrators need to monitor the Available Capacity and the Available Capacity Percentage parameters of the Volume class on each filer to diagnose which filer constitutes the performance bottleneck. Available capacity in a volume of a NetApp Filer 2. Click the History icon to automatically display a graph that shows the available capacity in gigabytes and the available capacity percentage values collected during the previous six hours. You can customize the chart and table to show parameter history for different time periods. 47 Detecting Full File Systems BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. In the Status tab, click: Aggregate > Volume (C-Mode) Cluster > Vserver > Volume (C-Mode) Storage System > vFiler > Volume (7-Mode) Reporting on the Aggregate Space Utilization Aggregates are the equivalent of storage pools, where all of the volumes are created. Running out of space in an aggregate means that administrators are no longer able to allocate disk space to users and servers. Additionally, if the volumes in the aggregate are thinly provisioned (space reservation at the file level), the inability to automatically extend the capacity of a volume due to a lack of space in the aggregate will result in applications being denied the right to write, leading to data loss and corruption. Therefore, NetApp administrators need to pay close attention to the evolution of the space utilization in their filers and proactively monitor it to make sure such critical situation is avoided. BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. In the Reports tab, select the group containing the NetApp Filers to display the report settings panel Report Settings Panel Reporting on the Aggregate Space Utilization 48 2. Select the time range for which you need to produce the report 3. Select the Performance Manager that monitors the aggregates space utilization: BMC PM Express for NetApp Filers by Sentry Software 4. Select the storage device: NetApp Filer 5. Select the appropriate parameter: Filer|Aggregates|Aggregate|Available Capacity Percentage 6. Click Show Report BMC Performance Manager Express for NetApp Filers Version 4.1.04 Aggregate Space Utilization Report 49 Reporting on the Aggregate Space Utilization Inventorying Unused LUNs As servers get decommissioned without the filers administrator knowing it, LUNs stay idle and unused, and the space allocated for this LUN could be reclaimed for new servers. To keep track of the mapping of LUNs in a filer, create a report with the Mapped parameter. 1. In the Reports tab, select the group containing the NetApp Filers to display the report settings panel 2. Select the time range for which you need to produce the report 3. Select the Performance Manager that monitors the aggregates space utilization: BMC PM Express for NetApp Filers by Sentry Software 4. Select the storage device: NetApp Filer 5. Select the appropriate parameter: Filer|Aggregates|Aggregate|LUNS|LUN|Mapped 6. Click Show Report LUNs Mapping Report Inventorying Unused LUNs 50 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Report Settings Panel Verifying the Activity Generated by a LUN In order to understand the high activity of a filer, it is important to identify the LUNs generating the heaviest I/Os. The SAN administrator can then check with the system administrator whether the reported activity may be considered a normal behavior. The Read Byte Rate and Write Byte Rate parameters of the LUN instances expose the data throughput for each LUN. Use these parameters to report on the total data traffic (per hour or per day) on each LUN in GB. To make sure that traffic is displayed cumulatively per hour, select a time window of at least 12 hours in the graph window, select at least 7 days to visualize per day cumulative data. BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. In the Status tab, click: Cluster > Vserver > LUN (C-Mode) Storage System > Aggregate > LUN (7-Mode) to display the Read/Write Byte Rate parameters. Selecting a NetApp Filer's LUNs Read/Write Byte Rate Parameter 51 Verifying the Activity Generated by a LUN 2. Click the History icon to automatically display a graph that shows the Read/Write Byte Rate values collected for a selected parameter during the previous six hours. You can customize the chart and table to show parameter history for different time periods. Viewing a NetApp Filer's LUNs Read/Write Byte Rate as a graph Whenever relevant, BMC Performance Manager Express for NetApp Filers automatically sets thresholds for parameters. If you prefer a more fault-tolerant monitoring, you can modify the thresholds of each parameter through the Configure tab > Edit Thresholds. 1. In the Configure tab, click: Storage () icon > Thresholds, Properties and Credentials > Edit to modify the parameter thresholds of several storage objects of an element Instance icon > Thresholds, Properties and Credentials > Edit to modify the thresholds of a particular instance Verifying the Activity Generated by a LUN 52 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Setting Thresholds Thresholds, Properties and Credentials Any modification to the thresholds or any other properties of elements created using the "Element Profile" mode is to be done using the Element Profile route or by clicking "Override Profile" BMC Performance Manager Express for NetApp Filers Version 4.1.04 2. Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning and Alarm. Disabling the default alert thresholds on Status 53 Setting Thresholds Disable the alerts on the Status parameter by un-checking the boxes 3. Enable the alert conditions on the parameter by checking the boxes, and manually enter the threshold values and then click Save. Modifying threshold values BMC Performance Manager Express for NetApp Filers Version 4.1.04 Manually modify the thresholds on the parameter and activate the alerts 4. The Success, changes have been saved message indicates that the modifications have been registered. Alerts are displayed by the parameter whose thresholds are modified. Setting Thresholds 54 Reporting Parameters for which values are cumulative are generally only representative when considered for a specific period of time. Those values are therefore mostly unusable when displayed in the Status tab of the Portal, since they represent a static number of data collected since the last polling. The value consequently changes a lot depending on the exact polling period. A rather more meaningful way to view cumulative-value parameters would be to create a report to visualize these values on a hourly or daily basis in total (how many gigabytes have been transmitted each day, for example). Open the Reports tab Select the NetApp Filer for which you want to obtain received and transmitted data values Select 2 in the Number of Charts to Display option Select for the Network Transfer Bytes (GB) parameter for the first chart and Disk Transfer Bytes (GB) for the second chart 5. Define the period of time for which you want to display the values 6. Click Update BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. 2. 3. 4. Network and Disk Transfer Bytes Data Report 55 Setting Thresholds Enabling the Debug Mode By default, BMC Performance Manager Express for NetApp Filers sends only the most critical information, warning and error messages to the Application Collection Status parameter. Most often, this information is accurate enough to ensure that BMC Performance Manager Express for NetApp Filers is functioning properly. If you encounter an issue and wish to report it to customer support, you will be asked to enable the Debug Mode and provide the debug output to the support team. 1. 2. 3. 4. Open the Configure tab Under Tasks, click Elements Select the Element for which a debug output is required and click Edit. Scroll down to Application Classes > click the Application class for which you want to enable the debug mode > click Edit. 5. Select Yes from the drop-down Debug Mode list. By default, BPM Express NetApp Filers sends its debug output to: %RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log". 6. Wait for 15 minutes and then disable the debug mode by selecting No. 7. Send the debug file to the support team. Pay attention to the file size -the debug output of BMC Performance Manager Express for NetApp Filers could be very large if enabled for several days. By default, the solution discovers and monitors all volumes and LUNs in the NetApp Filers. Discovering and collecting volumes and LUNs metrics are resource-intensive actions that can create extra workload on the targeted system. To limit the number of instances created and therefore reduce the system resource consumption, administrators can disable the monitoring of all the volumes and LUNs of a system. Reporting 56 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Disabling Volumes and LUNs Monitoring To disable Volumes and LUNs monitoring BMC Performance Manager Express for NetApp Filers Version 4.1.04 1. Open the Configure tab 2. Under Tasks, click Elements 3. Select the Element for which you wish to disable volumes and/or LUNs monitoring and click Edit. 4. Scroll down to Application Classes > click the Application class for which you want to enable the debug mode > click Edit. 5. Click Thresholds, Properties and Credentials > Edit. NetApp Filer - Properties 57 Disabling Volumes and LUNs Monitoring 6. Select Yes from the Disable Volumes Monitoring and Disable LUNs Monitoring drop-down lists. NetApp Filer - Disabling Volumes and LUNs monitoring 7. Click Save. The Success, changes have been saved message indicates that the modifications have been registered. BMC Performance Manager Express for NetApp Filers leverages the Data ONTAP API . Because some connectivity issues may exist and cause BMC Performance Manager Express for NetApp Filers to fail, it is highly recommended to test the connection to the Data ONTAP API before contacting the Sentry Support Team. To troubleshoot connectivity issues: 1. Download the connection tool required from the Sentry Software Website (Downloads section of your product). Please note that the connection tool requires Java v1.6 or higher. 2. Run the command java -jar NetApp-Connection-Tool_v1.2.00.jar to launch the connection tool. 3. Enter the information required to connect to the system and click Test Connection. 4. Wait for the test to complete. If a connectivity issue is detected, an error message will appear. In this case, the issue encountered does not concern BMC Performance Manager Express for NetApp Filers. Check your configuration to diagnose the source of the issue. 5. Click Save As to export the connection test results into a txt file. You can then send this information to the Sentry Support Team. Disabling Volumes and LUNs Monitoring 58 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Troubleshooting Connectivity Issues Reference Guide This chapter provides detailed information regarding BPM Express for NetApp Filers Application Classes. Aggregate Name Description Unit Default Alert Conditions Available Capacity Percentage* Percentage of capacity not consumed in the aggregate. Percentage (%) None Available Capacity Total capacity not consumed in the aggregate. Terabytes (TB) None Capacity Capacity of the aggregate, i.e. number of bytes that can be stored in the aggregate. Bytes None Checksum Enabled Indicates whether checksum is enabled for the aggregate. (0 = No; 1 = Yes) None Consumed Capacity Percentage Percentage of the capacity that is actually Percentage (%) consumed in the aggregate. Warning = 80 to 90 Alarm > 90 Consumed Capacity Number of bytes actually consumed in the aggregate. Terabytes (TB) None Disk Count Number of disks in the aggregate. disks None Mirror Status Overall mirror status of the aggregate. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Operation Rate Total number of operations per second. operations/s None Parent Host Name of the parent host. n/a None RAID Size Current RAID group size. n/a None Read Operation Rate Number of read operations per second. operations/s None Snaplock Indicates whether it is a SnapLock aggregate. (0 = No; 1 = Yes) None Space Reservation Status Indicates whether the space reservation is enabled or not. (0 = disabled; 1 = enabled) None Status Information Detailed information about the aggregate status. n/a None 60 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Name Description Unit Default Alert Conditions Status* Status of the aggregate. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Total Files Total count of user-visible files. files None Type Details about the type of aggregate. n/a None Used Files Number of user-visible files used. files None Volume Count Number of volumes in the aggregate. volumes None Write Operation Rate Number of write operations per second. operations/s None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM . 61 Aggregate CIFS Display Name Description Unit Default Alert Conditions Administrative Status The current status of the CIFS service. Note: This parameter is only available for NetApp Filers operated in cluster mode. (0 = Up; 1 = Down) 0 = OK 1 = Alarm Administrative Status Information Detailed information about the CIFS administrative status. n/a None Authentication Type The authentication style to be used for CIFS clients connecting to this CIFS server. n/a None Operation Rate* Total number of operations per second. operations/s None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. milliseconds (ms) None Response Time* Average response time for all operations. milliseconds (ms) None Security Style Indicates the security style, such as: NTFS or n/a Multiple Protocol. None Status Information Detailed information about the CIFS status. n/a None Status Status of CIFS. Note: This parameter is only available for NetApp Filers operated under 7-mode. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. milliseconds (ms) None * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Aggregate 62 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Cluster Parameters Name Description Unit Default Alert Conditions CIFS Operation Rate Number of CIFS operations per second. operations/s None Collection Status Status of the collection. Errors reported by this parameter are only related to BPM Express NetApp Filers itself (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Collection Status Information Detailed information about the collection status. n/a None Disk Transfer Byte Rate* Total bytes read and written per second to the cluster. Megabytes per second (MB/s) None Disk Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None FCP Operation Rate Number of FCP operations per second. operations/s None FQDN Meta Token to generate the device ID used by BPPM. n/a None HTTP Operation Rate Number of HTTP operations per second. operations/s None Inactive Licenses List of inactive licenses. n/a None iSCSI Operation Rate Number of iSCSI operations per second. operations/s None Network Transfer Byte Rate* Total bytes read and written per second through the network. Megabytes per second (MB/s) None Network Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None NFS Operation Rate Number of NFS operations per second. operations/s None Operation Rate Total number of operations per second. operations/s None Port Count Number of physical ports in the cluster. ports None BMC Performance Manager Express for NetApp Filers Version 4.1.04 This Application Class is only available for NetApp Filers operated in cluster mode. Note: This value can be used to know the number of required licenses for the monitoring system Power Consumption* Reports the electricity consumption of the cluster. Watts None Spare Disk Count Number of spare disks in the cluster. disks 0= Warning 63 CIFS * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM KPI, see Managing Baselines and Key Performance Indicators. BMC Performance Manager Express for NetApp Filers Version 4.1.04 For detailed information about Cluster 64 Controller Parameters Name Description Unit Default Alert Conditions Active Processors Number of active processors in the system. processors None CIFS Operation Rate Total number of CIFS operations per second. operations/s None Disk Read Byte Rate Bytes read per second from the disk since the last collect. Megabytes per second (MB/s) None Disk Read Bytes Bytes read from the disk since the last collect. Gigabytes (GB) None Disk Transfer Byte Rate* Total bytes read and written per second to the disk. Megabytes per second (MB/s) None Disk Transfer Bytes Bytes transferred to the disk since the last collect. Gigabytes (GB) None Disk Write Byte Rate Bytes written per second to the disk since the last collect. Megabytes per second (MB/s) None Disk Write Bytes Bytes written to the disk since the last collect. Gigabytes (GB) None FCP Operation Rate Total number of FCP operations per second. operations/s None Host Address Location of the controller in a multi-controller platform. Defined by the platform layer. Possible values are A,B,C… n/a None Host ID System ID defined by the vendor. n/a None Hostname Hostname of the system. n/a None HTTP Operation Rate Total number of HTTP operations per second. operations/s None iSCSI Operation Rate Total number of iSCSI operations per second. operations/s None Memory Size Size of the controller's memory. MB None Model Model name of the controller. n/a None 65 BMC Performance Manager Express for NetApp Filers Version 4.1.04 This Application Class is only available for NetApp Filers operated in 7-mode. Cluster Description Unit Default Alert Conditions Network Received Byte Rate Bytes received per second over the network. Megabytes per second (MB/s) None Network Received Bytes Bytes received since the last collect. Gigabytes (GB) None Network Sent Byte Rate Bytes sent per second over the network. Megabytes per second (MB/s) None Network Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None Network Transfer Total bytes transferred per second (sent and received) Megabytes per Byte Rate* over the network. second (MB/s) None Network Transfer Bytes transferred since the last collect. Bytes Gigabytes (GB) None NFS Operation Rate Total number of NFS operations per second. operations/s None Number of Processors Number of processors in the device. n/a None Operation Rate Total number of operations per second. operations/s None Partner System Name Partner's system name. Displayed in a cluster environment. Defined in the partner's setup. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. (0 = No; 1 = Yes) 0 = Alarm Processor Utilization Percentage of utilization of the CPU resource. % None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. milliseconds (ms) None Response Time Average response time for all operations. milliseconds (ms) None Serial Number System serial number. n/a None System Revision Revision ID of the system board. n/a None Vendor Hardware vendor identifier. n/a None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. milliseconds (ms) None Controller 66 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Baselining and KPI, see Managing Baselines and Key Performance Indicators. BMC Performance Manager Express for NetApp Filers Version 4.1.04 For detailed information about 67 Controller Disk Name Description Unit Default Alert Conditions Aggregate Aggregate that the disk resides on. n/a None Bay Disk bay. n/a None Capacity Disk capacity. Gigabytes (GB) None Model Model name of the disk. n/a None Operation Rate* Total number of operations per second. operations/s None Physical Size Physical disk size. Gigabytes (GB) None Plex Plex the disk belongs to. n/a None Pool Pool the disk is in. n/a None Port Port of the disk. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. (0 = No; 1 = Yes) 0 = Alarm RAID Group RAID group the disk belongs to. n/a None RAID State RAID state. Possible values are: "partner", "broken", "zeroing", "spare", "copy", "pending", "reconstructing", "present" and "unknown". n/a None RAID Type RAID type. Possible values are: pending, parity, dparity, data, and unowned. n/a None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. milliseconds (ms) None Response Time* Average response time for all operations. milliseconds (ms) None Serial Number Disk serial number. n/a None Shelf Disk shelf. n/a None Speed Rotational speed in revolutions per minute. Possible values are: 5400, 7200, 10000, and 15000. Revolutions per Minute (RPM) None Status Information Detailed information about the disk status. n/a None Controller 68 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Name Description Unit Default Alert Conditions Status Status of the disk. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Type Type of the disk. Possible values are "ATA”, “BSAS”, “EATA”, “FCAL”, “FSAS”, “LUN”, “MSATA”, “SAS”, “SATA”, “SCSI”, “SSD”, “XATA”, “XSAS”, or “unknown”. n/a None Vendor Vendor of this disk. n/a None Write Operation Number of write operations per second. Rate operations/s None Write Response Time milliseconds (ms) None Average response time for write operations. BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 69 Disk Ethernet Port Disk Name Description Unit Default Alert Conditions Bandwidth Utilization Percentage used of the available bandwidth. Percentage (%) None Collisions Packet Rate Number of collisions of packets per seconds. packets/s None Duplex Mode Whether the port is configured to operate in halfduplex or full-duplex mode. n/a None Inbound Bandwidth Utilization Percentage of inbound bandwidth used on the Ethernet port (received bytes). Percentage (%) None Link Speed Actual speed of the Ethernet port. Gigabits per second (Gb/s) None Link Status Current status of the Ethernet port. Note: This parameter is only available for NetApp Filers operated in cluster mode. (0 = Plugged; 1 = 1 = Warning Unplugged) Multicast Received Packet Rate Number of multicast packets received per second. packets/s None Multicast Sent Packet Rate Number of multicast packets sent per second. packets/s None Multicast Transfer Packet Rate Total number of multicast packets transferred per second (sent and received). packets/s None Node Name System Node Name. n/a None Outbound Bandwidth Utilization Percentage of outbound bandwidth used on the Ethernet port (sent bytes). Percentage (%) Percentage (%) Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. Note: This parameter is only available for NetApp Filers operated in cluster mode. (0 = No; 1 = Yes) 0 = Alarm Received Byte Rate Bytes received per second. Megabytes per second (MB/s) None Received Bytes Bytes received since the last collect. Gigabytes (GB) None Received Error Rate Number of errors per second while receiving packets. errors/s None 70 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Number of received packets dropped per second. packets/s None Received Packet Rate Number of packets received per second. packets/s None Sent Byte Rate Bytes sent per second. Megabytes per second (MB/s) None Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None Sent Error Rate Number of errors per second while sending packets. errors/s None Sent Packet Rate Number of packets sent per second. packets/s None Transfer Byte Rate* Total bytes transferred per second (sent and received). Megabytes per second (MB/s) None Transfer Bytes Sent and received bytes since the last collect. Gigabytes (GB) None Transfer Error Rate Number of errors per second while transferring packets. errors/s None Transfer Packet Rate* Number of packets transferred per second. packets/s None Type Ethernet port type. Possible values in 7-mode: Ethernet - ACP, Ethernet Management, Ethernet - Loopback, Ethernet - IFGRP, Ethernet - VLAN, Ethernet. Possible values in Cluster-mode: Ethernet - ACP, Ethernet - Management, Ethernet - Loopback, Ethernet - data - IFGRP, Ethernet - data - VLAN, Ethernet - cluster - physical, Ethernet - data physical. n/a None * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 71 Ethernet Port BMC Performance Manager Express for NetApp Filers Version 4.1.04 Received Packet Dropped Rate Fan Parameters Name Description Unit Default Alert Conditions Present Indicates whether the device is still present or not (0 = No; 1 = Yes) since the last discovery. This parameter is updated at each discovery. 0 = Alarm Speed* Speed of the fan. Revolutions per minute (RPM) None Status Information Detailed information about the fan status. n/a None Status* Status of the fan. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Ethernet Port 72 FC Port Name Description Unit Default Alert Conditions Bandwidth Utilization Percentage used of the available bandwidth. Percentage (%) None Configured Speed Speed configured for this adapter. Possible values: "auto", "1 Gb/s", "2 Gb/s", "4 Gb/s", "8 Gb/s", "10 Gb/s". Gigabits per second (Gb/s) None Connected Initiators Count Total number of initiators (hosts) connected to this port (target adapter). initiators None CRC Error Rate CRC errors per second. errors/s None Discarded Frame Rate Number of frames discarded per second. frames/s None Established Connection Type of connection established. Possible values: "ptp" or "loop". n/a None FCP Protocol Error Rate FCP protocol errors per second. errors/s None Firmware Revision Firmware revision of the adapter. n/a None Hardware Description Description of the adapter (vendor and model). n/a None Inbound Bandwidth Utilization Percentage of inbound bandwidth used on the FC link (received bytes). Percentage (%) None Link Speed Actual speed of the FC port. Gigabits per second (Gb/s) None Link Status Indicates whether the link is up or down. (0 = Plugged; 1 = 1 = Warning Unplugged) Operation Rate* Total number of operations per second. operations/s None Other Operation Rate Total number of other operations per second. operations/s None Outbound Bandwidth Utilization Percentage of outband bandwidth used on the FC link (sent bytes). Percentage (%) None Packet Size FC packet size of adapter. Bytes (B) None Port Address Host port address of the adapter. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. (0 = No; 1 = Yes) 0 = Alarm Read Operation Rate Number of read operations per second. operations/s None 73 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Fan Description Unit Default Alert Conditions Received Byte Rate Bytes received per second. Megabytes per second (MB/s) None Received Bytes Bytes received since the last collect. Gigabytes (GB) None Revision Revision for the optical transceiver. n/a None Sent Byte Rate Bytes sent per second. Megabytes per second (MB/s) None Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None Speed Capabilities FC speed capabilities for the optical transceiver. Gigabits per Possible values: "1", "2", "4", "8" in Gb/s. second (Gb/s) None StandBy Indicates whether the adapter is on standby. n/a None Status Information Detailed information about the adapter status. n/a None Status Status of the FC port. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Transfer Byte Rate* Total bytes transferred per second (sent and received). Megabytes per second (MB/s) None Transfer Bytes Sent and received bytes since the last collect. Gigabytes (GB) None Type Type of the adapter. Possible values: "physical", "local", "standby", "partner". n/a None Write Operation Rate Number of write operations per second. operations/s None WWNN FCP World Wide Node Name (WWNN) of the adapter. n/a None WWPN FCP World Wide Port Name (WWPN) of the adapter. n/a None * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM FC Port 74 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name Filer Parameters Name Description Unit Default Alert Conditions CIFS Operation Rate Total number of CIFS operations per second. operations/s None Collection Status Status of the collection. Errors reported by this 0 = OK; 1 = parameter are only related to BPM Express NetApp Degraded; 2 = Filers itself. Failed) 1 = Warning 2 = Alarm Collection Status Information Detailed information about the collection status. None n/a Disk Transfer Byte Total bytes read and written per second to the Rate disk. Megabytes per None second (MB/s) Disk Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None FCP Operation Rate Total number of FCP operations per second. operations/s None FQDN Meta Token to generate the device ID used by BPPM. n/a None HTTP Operation Rate Total number of HTTP operations per second. operations/s None Inactive Licenses List of inactive licenses. n/a None iSCSI Operation Rate Total number of iSCSI operations per second. operations/s None Network Transfer Byte Rate* Total bytes read and written per second through the network. Megabytes per None second (MB/s) Network Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None NFS Operation Rate Total number of NFS operations per second. operations/s None Operation Rate Total number of operations per second. operations/s None Port Count Number of physical ports in the filer. ports None Watts None BMC Performance Manager Express for NetApp Filers Version 4.1.04 This Application Class is only available for NetApp Filers operated in 7-mode. Note: This value can be used to know the number of required licenses for the monitoring system Power Consumption* Reports the electricity consumption of the filer. 75 FC Port Name Description Unit Default Alert Conditions Spare Disk Count Number of spare disks available in the filer. disks 0= Warning * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM KPI, see Managing Baselines and Key Performance Indicators. BMC Performance Manager Express for NetApp Filers Version 4.1.04 For detailed information about Filer 76 Host Adapter Parameters Description Unit Bandwidth Maximum link data rate for the Host Adapter. Gigabits per None second (Gb/s) Enabled Indicates whether the adapter is enabled or not. (0 = No; 1 = Yes) None Firmware Revision Firmware revision of the adapter. n/a None Hardware Revision Hardware revision of the adapter. n/a None inUse Indicates whether the adapter is in use or not. (0 = No; 1 = Yes) None Model Model name of the adapter. n/a None Operation Rate* Total number of operations per second. operations/s None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. (0 = No; 1 = Yes) 0 = Alarm Read Byte Rate Bytes read per second from the host adapter since the Megabytes last collect. per second (MB/s) None Read Bytes Bytes read via Host Adapter since the last collect Gigabytes (GB) None Read Operation Rate Number of read operations per second. operations/s None Redundant Indicates whether the adapter is dual-attached or not. (0 = No; 1 = Yes) None Transfer Byte Rate* Total bytes read and written per second to the host adapter. Megabytes per second (MB/s) None Transfer Bytes Read and written bytes to the host adapter since the last collect. Gigabytes (GB) None Type Adapter Type. Possible values are "ADT_IF_ATA", "ADT_IF_PARALLEL_SCSI", "ADT_IF_SAS", "ADT_IF_FC". n/a None Write Byte Rate Bytes written per second to the host adapter since the Megabytes last collect. per second (MB/s) 77 Default Alert Conditions BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name None Filer Name Description Unit Default Alert Conditions Write Bytes Bytes written via Host Adapter since the last collect. Gigabytes (GB) None Write Operation Rate Number of write operations per second. operations/s None WWN World Wide Name of the host adapter. n/a None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Host Adapter 78 iSCSI Parameters Name Description Unit Default Alert Conditions Enabled Indicates whether the iSCSI protocol is activated or not. (0 = No; 1 = Yes) None Operation Rate Total number of operations per second. operations/s None Read Byte Rate Bytes read per second from the iSCSI ports since the Megabytes per last collect. second (MB/s) None Read Bytes Bytes read since the last collect. Gigabytes (GB) None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. milliseconds (ms) None Response Time* Average response time for all operations. milliseconds (ms) None Transfer Byte Rate* Total bytes read and written per second to the iSCI port. Megabytes per second (MB/s) None Transfer Bytes Read and written bytes to the iSCSI since the last collect. Gigabytes (GB) None Write Byte Rate Bytes written per second to the iSCSI ports since the last collect. Megabytes per second (MB/s) None Write Bytes Bytes written since the last collect. Gigabytes (GB) None Write Operation Number of write operations per second. Rate operations/s None Write Response Time milliseconds (ms) None Average response time for write operations. The parameters listed below are only available for NetApp Filers operated in cluster mode. Name Description Unit Default Alert Conditions Error Percentage* iSCSI Protocol error percentage. % None * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 79 Host Adapter BMC Performance Manager Express for NetApp Filers Version 4.1.04 The Parameters listed below are only available for NetApp Filers operated in 7-mode. iSCSI Port Parameters The Parameters listed below are only available for NetApp Filers operated in 7-mode. Name Description Unit Default Alert Conditions IP Addresses IP addresses for the iSCSI port. n/a None Portal Group IDs IDs of this portal group. n/a None Ports The ports that are being listened to for that addresses. n/a None Status Information Detailed information about the adapter status. n/a None Status* Status of the iSCSI Port. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Name Description Unit Default Alert Conditions IP Addresses IP addresses for the iSCSI port. n/a None Operation Rate* Total number of operations per second. operations/s None Portal Group IDs IDs of this portal group. n/a None Ports The ports that are being listened to for that addresses. n/a None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. milliseconds (ms) None Response Time* Average response time for all operations. milliseconds (ms) None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. milliseconds (ms) None * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM iSCSI 80 BMC Performance Manager Express for NetApp Filers Version 4.1.04 The Parameters listed below are only available for NetApp Filers operated in cluster mode. LUN Name Description Unit Default Alert Conditions Block Size Disk block size of the LUN in bytes. Bytes (B) None Consumed Capacity Number of bytes actually consumed in the LUN. Note: This Parameter is only available for NetApp Filers operated in cluster mode. Gigabytes (GB) None Initiator Groups Name of the initiator groups that the LUN is mapped to, and its corresponding WWN. n/a None Mapped Indicates whether the LUN is mapped to any initiators or not. (0 = Not Mapped; 1 = Mapped) None Multi Protocol Type The image type of the LUN. Possible values are "aix", "hpux", "hyper_v", "image", "linux", "netware", "openvms", "solaris", "solaris_efi", "vmware", "windows", "windows_2008" and "windows_gpt". n/a None Online State of the LUN. Possible values are "online" or "offline". (0 = Offline; 1 = None Online) Operation Rate Total number of operations per second. operations/s None Other Total number of other operations per second. Operation Rate operations/s None Read Byte Rate Bytes read per second from the LUN since the last collect. Megabytes per second (MB/s) None Read Bytes Read bytes since the last collect. Gigabytes (GB) None Read Only Indicates whether the LUN is read only or not. n/a None Read Operation Number of read operations per second. Rate operations/s None Response Time* Average response time for all operations. milliseconds (ms) None Serial Number Serial number of the LUN. n/a None Size Size of this LUN in the active FS. Gigabytes (GB) None Space Reservation Status Space reservation status. (0 = Disabled; 1 None = Enabled) Time Since Last Activity Number of days since any activity occurred on the LUN. days None Transfer Byte Rate* Total bytes read and written per second to the LUN. Megabytes per second (MB/s) None 81 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters iSCSI Port Name Description Unit Default Alert Conditions Transfer Bytes Read and written bytes to the LUN since the last collect. Gigabytes (GB) None Write Byte Rate Bytes written per second to the LUN since the last collect. Megabytes per second (MB/s) None Write Bytes Gigabytes (GB) None operations/s None Bytes written since the last collect. Write Number of write operations per second. Operation Rate BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM LUN 82 NDMP Parameters This Application Class is only available for NetApp Filers operated in 7-mode. Name Description Unit Opened Sessions* Total number of NDMP sessions sessions currently opened. Sessions may be running backups, restores or neither. Default Alert Conditions None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 83 LUN NFS Parameters Name Description Unit Default Alert Conditions Enabled Indicates whether the NFS protocol is activated or not. (0 = No; 1 = Yes) None Operation Rate* Total number of operations per second. operations/s None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. milliseconds (ms) None Response Time* Average response time for all operations. milliseconds (ms) None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. milliseconds (ms) None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM NDMP 84 Node Parameters This Application Class is only available for NetApp Filers operated in cluster mode. Description Unit Active Processors Number of active processors in the system. processo None r CIFS Operation Rate Total number of CIFS operations per second. operatio ns/s None Disk Read Byte Rate Bytes read per second from the disk since the last collect. Megabyt es per second (MB/s) None Disk Read Bytes Bytes read since the last collect. Gigabyte s (GB) None Disk Transfer Byte Rate* Total bytes read and written per second to the disk. Megabyt es per second (MB/s) None Disk Transfer Bytes Bytes transferred since the last collect. Gigabyte s (GB) None Disk Write Byte Rate Bytes written per second to the disk since the last collect. Megabyt es per second (MB/s) None Disk Write Bytes Bytes written since the last collect. Gigabyte s (GB) None FCP Operation Rate Total number of FCP operations per second. operatio ns/s None HTTP Operation Rate Total number of HTTP operations per second. operatio ns/s None iSCSI Operation Rate Total number of iSCSI operations per second. operatio ns/s None Memory Size Memory size in megabytes. Megabyt es (MB) None Model Model name of the Node. n/a None Network Received Byte Rate Bytes received per second. Megabyt es per second (MB/s) None 85 Default Alert Conditions BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name NFS Node Description Unit Default Alert Conditions Network Received Bytes Bytes received since the last collect. Gigabyte s (GB) None Network Sent Byte Rate Bytes sent per second. Megabyt es per second (MB/s) None Network Sent Bytes Bytes sent since the last collect. Gigabyte s (GB) None Network Transfer Byte Rate* Total bytes transferred per second (sent and received). Megabyt es per second (MB/s) None Network Transfer Bytes Bytes transferred since the last collect. Gigabyte s (GB) None NFS Operation Rate Total number of NFS operations per second. operatio ns/s None Number of Processors Number of processors in the appliance. n/a None Operation Rate Total number of operations per second. operatio ns/s None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. (0 = No; 1 0 = Alarm = Yes) Processor Utilization Percentage of utilization of the CPU resource. Percenta ge (%) None Read Operation Rate Number of read operations per second. operatio ns/s None Read Response Time Average response time for read operations. milliseco None nds (ms) Response Time Average response time for all operations. milliseco None nds (ms) Serial Number System serial number. n/a None System ID System ID defined by the vendor. n/a None System Revision Revision ID of the system board. n/a None Uptime Amount of time the system has been up and running. days None Vendor Hardware vendor identifier. n/a None Write Operation Rate Number of write operations per second. operatio ns/s None Write Response Time Average response time for write operations. milliseco None nds (ms) 86 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Baselining and KPI, see Managing Baselines and Key Performance Indicators. BMC Performance Manager Express for NetApp Filers Version 4.1.04 For detailed information about 87 Node NVRAM Parameters Name Description Unit Default Alert Conditions Operation Rate* Total number of operations per second. operations/s None Response Time* Average response time for all operations. milliseconds (ms) Warning > 30 Alarm ≥ 100 Note: This parameter is only available for NetApp Filers operated in cluster mode. Transfer Byte Rate Total bytes read and written per second to the NVRAM. Megabytes per second (MB/s) None Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Node 88 Plex Parameters Name Description Unit Default Alert Conditions Status Information Detailed information about the plex status. n/a None Status* Status of the plex. (0 = OK ; 1 = Degraded 2 = Failed) 1 = Warning 2 = Alarm Synchronized Indicates whether the plex (0 = No ; 1 = Yes) is currently synchronizing or not. None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 89 NVRAM Power Supply Parameters Display Name Description Unit Default Alert Conditions Present Indicates (0 = No; 1 = Yes) whether the device is still present or not since the last discovery. This parameter is updated at each discovery. 0 = Alarm Serial Number Power supply serial number. n/a None Status Information Detailed n/a information about the power supply status. None Status* Status of the power supply. 1 = Warning 2 = Alarm (0 = OK; 1 = Degraded; 2 = Failed) BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Plex 90 Processor Parameters Name Description Unit Default Alert Conditions Firmware Release Firmware release number. n/a None Part Number Processor's part number. n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. (0 = No; 1 = Yes) 0 = Alarm Processor Type Processor's Type. n/a None Processor Utilization * Percentage of utilization of the CPU resource. Percentage (%) Warning > 80 Alarm > 90 Revision Processor's part number revision. n/a None Serial Number Processor's serial number. n/a None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 91 Power Supply Qtree Parameters Name Description Unit Default Alert Conditions CIFS Operation Rate* Number of CIFS operations per second. operations/s None NFS Operation Rate* Number of NFS operations per second. operations/s None Operation Rate Total number of operations per second. operations/s None Oplocks Enabled Indicates whether opportunistic locks are enabled on the qtree or not. (0 = No; 1 = Yes) None Other Operation Rate Number of other operations per second. operations/s None Security Style Security style of the qtree. Possible n/a values are "unix", "ntfs", or "mixed". None Type Type of the qtree. Possible values are "snapvaulted", "snapmirrored", "normal", and "readonly". None n/a BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Processor 92 Quota Name Description Unit Default Alert Conditions Capacity Threshold Capacity Threshold n/a None Consumed Capacity Number of gigabytes actually consumed. Gigabytes (GB) None Consumed Hard Capacity Percentage Percentage of the hard capacity that is actually consumed. Percentage (%) None Consumed Soft Capacity Percentage Percentage of the soft capacity that is actually consumed. Percentage (%) None File Count Number of files counted towards the hard and soft limit set on the quota. files None Hard Capacity Limit Hard capacity limit set on the quota. n/a None Hard File Count Percentage Number of files in percentage of the hard limit. Percentage (%) None Hard File Limit Number of hard files that the quota target can use. n/a None Qtree Qtree associated with the quota. n/a None Soft Capacity Limit Soft capacity limit set on the quota. n/a None Soft File Count Percentage Number of files in percentage of the soft limit. Percentage (%) None Soft File Limit Number of soft files that the quota target can use before a warning is issued. n/a None Target Name of the target to which the quota is being applied. n/a None Type Type of target (qtree, group, or user) to which the quota is applied. n/a None Volume Volume to which the quota is applied. n/a None 93 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Qtree Shelf Parameters Name Description Unit Default Alert Conditio ns Channel The channel the shelf is attached to. n/a None Module The shelf module attachment. Possible values are: "a" or "b". n/a None Present Indicates whether the device is still present or not since the last discovery. This parameter is updated at each discovery. (0 = No; 1 = Yes) 0= Alarm Status Informati on Detailed information about the shelf status. n/a None Status* Status of the shelf. (0 = OK; 1 = Degraded; 2 = Failed) 1= Warnin g 2= Alarm Type Type of the shelf module. n/a None UID Shelf unique identifier that distinguishes it from any other shelf manufactured. n/a None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Shelf 94 SIS Volume Name Description Unit Default Alert Conditio ns Dense Files Number of dense files in the SIS volume. files None Last Operation Size Data size processed in the last SIS operation. Megabytes (MB) None Number Of Files Too Small Number of files found that are too small to be deduplicated (compressed). files None Progression Progress of the SIS process. n/a None Saved Space Percentage* Percent saving because of deduplication (compressed). % None Schedule Schedule of the SIS process. n/a None Shared Saved Blocks Number of blocks saved by sharing in the SIS volume. blocks None SIS Duration Time since the last SIS operation has begun. seconds None Space Condition Limitation Count Number of times deduplication could not happen because of out of space condition. times None Status Information Detailed information about the SIS volume status. n/a None Status* Status of the SIS volume. (0 = OK; 1 = Degraded; 2 = Failed) 1= Warnin g 2= Alarm BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 95 Shelf Snapmirror Name Description Unit Default Alert Conditions Lag Amount of time since the last Snapmirror transfer in seconds. seconds None Last Snapshot Base snapshot name. n/a None Last Transfer Duration Duration of the last Snapmirror transfer in seconds. seconds None Last Transfer Type Last SnapMirror transfer type. n/a None Last Transfer Size Size of the last Snapmirror transfer. Gigabytes (GB) None Mirror Timestamp Indicates the date when the last Snapshot copy was successfully transferred from the source to the destination. Date format: yyyy-MM-dd HH:mm:ss n/a None Status Information Detailed information about the Snapmirror status. n/a None Status* Status of the Snapmirror. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Transfer Byte Rate* Total bytes read and written per second to the Snapmirror. Megabytes per second (MB/s) None Transfer Bytes Bytes read and written to the Snapmirror since the last Gigabytes (GB) collect. None * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM SIS Volume 96 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Snapvault Parameters Name Description Unit Default Alert Conditions Lag Amount of time since the last SnapVault transfer in seconds. seconds None Last Snapshot Name of the snapshot that the SnapVault relationship is based on. n/a None Last Transfer Duration Duration of the last vault synchronization. seconds None Last Transfer Size Size of the transfer for the last vault synchronization. Gigabytes (GB) None Last Transfer Type Last transfer type. n/a None Mirror Timestamp Indicates the date when the Snapshot was successfully transferred from the source to the destination. Date format: yyyy-MM-dd HH:mm:ss n/a None Status Information Detailed information about the SnapVault status. n/a None Status* Status of the Snapvault. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Transfer Byte Rate* Total bytes read and written per second to the Snapvault. Megabytes per second (MB/s) None Transfer Bytes Bytes read and written to the Snapvault since the Gigabytes (GB) last collect. None * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 97 Snapmirror BMC Performance Manager Express for NetApp Filers Version 4.1.04 This Application Class is only available for NetApp Filers operated in 7-mode. Temperature Parameters Name Description Unit Default Alert Conditions Status Information Detailed information about the temperature status. n/a None Status Status of the temperature sensor. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Temperature Status Information Temperature Status details. n/a None Temperature Status* Status of the temperature sensor according to the temperature thresholds settings. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Temperature * Current temperature reading in degrees Celsius. degrees Celsius (° C) None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Snapvault 98 vFiler Parameters Name Description Unit Default Alert Conditions CPU Utilization Percentage CPU time used by the vFiler. Percentage (%) None IP Address List of IP addresses of the networking resource. n/a None Name vFiler name. n/a None Netmask List of netmasks. n/a None Network Received Byte Rate Bytes received per second over the network. Megabytes per second (MB/s) None Network Received Bytes Bytes received since the last collect. Gigabytes (GB) None Network Sent Byte Rate Bytes sent per second over the network. Megabytes per second (MB/s) None Network Sent Bytes Bytes sent since the last collect. Gigabytes (GB) None Network Transfer Byte Rate Total bytes transferred per second (sent and received) over the network. Megabytes per second (MB/s) None Network Transfer Bytes Bytes transferred since the last collect. Gigabytes (GB) None Operation Rate* Total number of operations per second operations/s None Other Operation Rate Total number of other operations per second. operations/s None Read Byte Rate Bytes read per second by the vFiler. Megabytes per second (MB/s) None Read Bytes Bytes read since the last collect. Gigabytes (GB) None Read Operation Rate Number of read operations per second. operations/s None Status Status of the vFiler. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm 99 BMC Performance Manager Express for NetApp Filers Version 4.1.04 This Application Class is only available for NetApp Filers operated in 7-mode. Temperature Name Description Unit Default Alert Conditions Status Information Detailed information about the Snapmirror status. n/a None Transfer Byte Rate Total bytes read and written per second by the vFiler. MB/s None Transfer Bytes Bytes read and written to the vFiler since the last collect. Gigabytes (GB) None Write Byte Rate Bytes written per second by the vFiler. Megabytes per second (MB/s) None Write Bytes Bytes written since the last collect. Gigabytes (GB) None Write Operation Rate Number of write operations per second. operations/s None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM vFiler 100 Voltage Parameters Name Description Unit Default Alert Conditions Status* Status of the voltage sensor. (0 = OK; 1 = Degraded; 2 = Failed) 1 = Warning 2 = Alarm Status Information Detailed information about the voltage status. n/a None BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 101 vFiler Volume Parameters Voltage Description Unit Available Capacity Percentage Percentage of capacity not consumed Percentage in the volume ( available data (%) space). None Available Capacity Total capacity not consumed in the volume. Gigabytes (GB) None Capacity Total usable capacity of the volume. It exposes the total data space and the snapshot reserve. Gigabytes (GB) None CIFS Operation Rate Total number of CIFS operations per second. operations/s None CIFS Read Byte Rate Bytes read per second via CIFS from the volume. Megabytes per second (MB/s) None CIFS Read Bytes Bytes read via CIFS from the volume since the last collect. Gigabytes (GB) None CIFS Read Operation Rate Number of read operations per second. operations/s None CIFS Read Response Time Average response time for read operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 CIFS Response Time Average response time for all CIFS operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 CIFS Transfer Byte Rate Total bytes read and written per second via CIFS to the volume. Megabytes per second (MB/s) None CIFS Transfer Bytes Read and written bytes via CIFS to the volume since the last collect. Gigabytes (GB) None CIFS Write Byte Rate Bytes written per second via CIFS to the volume since the last collect. Megabytes per second (MB/s) None CIFS Write Bytes Bytes written via CIFS to the volume since the last collect. Gigabytes (GB) None CIFS Write Operation Rate Number of write CIFS operations per second. operations/s None CIFS Write Response Time Average response time for CIFS write operations milliseconds (ms) Warning = 30 to 100 Alarm > 100 Compression Indicates the compression status. (0 = No; 1 = Yes) None 102 Default Alert Conditions BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name Description Unit Default Alert Conditions Consumed Capacity Percentage Percentage of the capacity that is actually consumed in the volume. It exposes the consumed space compared to the capacity Percentage (%) None Consumed Capacity Number of bytes actually consumed in the volume. It exposes the data used space and the snapshot reserve. Gigabytes (GB) None Containing Aggregate The name of the aggregate in which the given flexible volume resides. n/a None FCP Operation Rate Total number of FCP operations per second. operations/s None FCP Read Byte Rate Bytes read per second via FCP from the volume since the last collect. Megabytes per second (MB/s) None FCP Read Bytes Bytes read via FCP from the volume since the last collect. Gigabytes (GB) None FCP Read Operation Rate Number of FCP read operations per second. operations/s None FCP Read Response Time Average response time for FCP read operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 FCP Response Time Average response time for all FCP operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 FCP Transfer Byte Rate Total bytes read and written per second via FCP to the volume. Megabytes per second (MB/s) None FCP Transfer Bytes Bytes read and written via FCP to the volume since the last collect. Gigabytes (GB) None FCP Write Byte Rate Bytes written per second via FCP to the volume since the last collect. Megabytes per second (MB/s) None FCP Write Bytes Bytes written via FCP to the volume since the last collect. Gigabytes (GB) None FCP Write Operation Rate Number of write FCP operations per second. operations/s None FCP Write Response Time Average response time for FCP write operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 FlexCache Read Byte Rate Bytes read per second from the FlexCache since the last collect. Megabytes per second (MB/s) None FlexCache Write Byte Rate Megabytes per second (MB/s) None Bytes written per second to the FlexCache since the last collect. 103 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name Volume Volume Description Unit Default Alert Conditions Inodes Used Number of user-visible files (inodes) used. If the volume is restricted or offline, a value 0 returned. inodes None Is Consistent Indicates whether or not there is known inconsistency in the associated file system. (0 = No; 1 = Yes) None Is Snaplock Indicates whether or not this is a SnapLock volume. (0 = No; 1 = Yes) None iSCSI Operation Rate Total number of block protocol operations per second. operations/s None iSCSI Read Byte Rate Bytes read per second via block protocol from the volume since the last collect. Megabytes per second (MB/s) None iSCSI Read Bytes Bytes read via iSCSI from the volume since the last collect. Gigabytes (GB) None iSCSI Read Operation Rate Number of block protocol read operations per second. operations/s None iSCSI Read Response Time Average response time for block protocol read operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 iSCSI Response Time Average response time for all block protocol operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 iSCSI Transfer Byte Rate Total bytes read and written per second via iSCSI to the volume. Megabytes per second (MB/s) None iSCSI Transfer Bytes Bytes read and written via iSCSI to the volume since the last collect. Gigabytes (GB) None iSCSI Write Byte Rate Bytes written per second via iSCI to the volume since the last collect. Megabytes per second (MB/s) None iSCSI Write Bytes Bytes written via iSCSI to the volume since the last collect. Gigabytes (GB) None iSCSI Write Operation Rate Number of iSCI write operations per second. operations/s None iSCSI Write Response Time Average response time for iSCI write operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 Maximum Inode Count Maximum number of user-visible files (inodes). inodes None Mirror Status Volume's mirror status. (0 = OK; 1 = 1 = Warning Degraded; 2 = 2 = Alarm Failed) NFS Operation Rate Total number of NFS operations per second. operations/s 104 None BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name Description Unit Default Alert Conditions NFS Read Byte Rate Bytes read per second via NFS from the volume since the last collect. Megabytes per second (MB/s) None NFS Read Bytes Bytes read via NFS from the volume since the last collect. Gigabytes (GB) None NFS Read Operation Rate Number of NFS read operations per second. operations/s None NFS Read Response Time Average response time for NFS read operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 NFS Response Time Average response time for all NFS operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 NFS Transfer Byte Rate Total bytes read and written per second via NFS to the volume. Megabytes per second (MB/s) None NFS Transfer Bytes Read and written bytes via NFS to the Gigabytes volume since the last collect. (GB) None NFS Write Byte Rate Bytes written per second via NFS to the volume since the last collect. Megabytes per second (MB/s) None NFS Write Bytes Bytes written via NFS to the volume since the last collect. Gigabytes (GB) None NFS Write Operation Rate Number of write NFS operations per second. operations/s None NFS Write Response Time Average response time for NFS write operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 Operation Rate Total number of operations per second. operations/s None Owning vFiler Name of the vFiler which owns this volume. n/a None Quota Status Quota state and percent initialized. 100% means that quotas are on, 0% means quotas are off, and anywhere in between means that quotas are initializing. n/a None Read Byte Rate Bytes read per second from the volume since the last collect. Megabytes per second (MB/s) None Read Bytes Bytes read from the volume since the Gigabytes last collect. (GB) None Read Operation Rate Number of read operations per second. operations/s None Read Response Time Average response time for read operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 105 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name Volume Volume Description Unit Default Alert Conditions Response Time* Average response time for all operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 SAN Operation Rate Total number of SAN operations per second operations/s None SAN Read Byte Rate Bytes read per second from the SAN since the last collect. Megabytes per second (MB/s) None SAN Read Bytes Bytes read via SAN from the volume since the last collect. Gigabytes (GB) None SAN Read Operation Rate Number of SAN read operations per second. operations/s None SAN Read Response Time Average response time for SAN read operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 SAN Response Time Average response time for all SAN operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 SAN Transfer Byte Rate Total bytes read and written per second via SAN to the volume. Megabytes per second (MB/s) None SAN Transfer Bytes Read and written bytes via SAN to the Gigabytes volume since the last collect. (GB) None SAN Write Byte Rate Bytes written per second via SAN to the volume since the last collect. Megabytes per second (MB/s) None SAN Write Bytes Bytes written via SAN to the volume since the last collect. Gigabytes (GB) None SAN Write Operation Rate Number of SAN write operations per second. operations/s None SAN Write Response Time Average response time for SAN write operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 Size Total size of the volume including Snapshot reserve. n/a None Snapshot Reserved Capacity Percentage Percentage of disk space that has been set aside as reserved for snapshot usage. Percentage (%) None Status Information Detailed information about the volume status. n/a None Status Status of the volume. (0 = OK; 1 = 1 = Warning Degraded; 2 = 2 = Alarm Failed) Transfer Byte Rate* Total bytes read and written per second to the volume. Megabytes per second (MB/s) 106 None BMC Performance Manager Express for NetApp Filers Version 4.1.04 Name Name Description Unit Default Alert Conditions Transfer Bytes Read and written bytes to the volume Gigabytes since the last collect. (GB) None Type The type of the volume. Possible values are "Flexible" or "Traditional". n/a None Used Inodes Percentage Percentage of user-visible files (inodes) used. Percentage (%) None UUID Universal unique identifier (UUID) for the volume. n/a None Write Byte Rate Bytes written per second to the volume since the last collect. Megabytes per second (MB/s) None Write Bytes Bytes written to the volume since the last collect. Gigabytes (GB) None Write Operation Rate Number of write operations per second. operations/s None Write Response Time Average response time for write operations. milliseconds (ms) Warning = 30 to 100 Alarm > 100 BMC Performance Manager Express for NetApp Filers Version 4.1.04 * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM 107 Volume Vserver Parameters Name Description Unit Default Alert Conditions Allowed Protocols Allowed protocols for the current Vserver. n/a None Disallowed Protocols Disallowed protocols for current Vserver. n/a None Operation Rate Total number of operations per second. operations/s None Read Byte Rate Bytes read per second by the Vserver. Megabytes per second (MB/s) None Read Bytes Bytes read by the Vserver. Gigabytes (GB) None Read Operation Rate Number of read operations per second. operations/s None Status Information Detailed information about the Virtual Server status. n/a None Status* Status of the Vserver. (0 = OK; 1 = Degraded; 2 = Failed) 1= Warning 2 = Alarm Transfer Byte Rate Total bytes read and written per second by the Vserver. Megabytes per second (MB/s) None Transfer Bytes Bytes read and written to the Vserver since the last collect. Gigabytes (GB) None Write Byte Rate Bytes written per second by the Vserver Megabytes per second (MB/s) None Write Bytes Bytes written by the Vserver Gigabytes (GB) Write Operation Rate Number of write operations per second. operations/s None * Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in BPPM Volume 108 BMC Performance Manager Express for NetApp Filers Version 4.1.04 This Application Class is only available for NetApp Filers operated in cluster mode. Special Note on Application Collection Status BMC Performance Manager Express for NetApp Filers Version 4.1.04 This Boolean parameter shows the status of the application and its ability to collect data. A value of False means that the RSM cannot communicate with or collect information for the application class on the element. 109 Vserver Snapvault 97 Temperature 98 vFiler 99 Voltage 101 Volume 46, 47, 102 vServer 108 Index -A 39 Configure 24 Detection 43, 46, 47 Inventory 50 Report 48 Verification 51 Adapter Add 32 Create 32 Alarm 52 Alert conditions 52 Application Classes 31 Add 20, 24 Aggregate 46, 60 CIFS 62 Cluster 63 Controller 65 Delete 27 Disk 68 Ethernet Port 70 Fan 72 FC Port 73 Filer 75 Host Adapter 77 ISCSI 79 ISCSI Port 80 LUN 81 NDMP 83 NFS 84 Node 85 NVRAM 88 Plex 89 Power Supply 90 Processor 91 Qtree 92 Quota 93 Remove 28 Shelf 94 SIS Volume 95 Snapmirror 96 -BBaselines BMC ProactiveNet Performance Management 39 Generation 39 Manage 39 Requirements 39 BMC ProactiveNet Performance Management 32 BMC ProactiveNet Performance Management Abnormalities 39 Baselines 39 Key Performance Indicators KPI 39 39 -CCategory 20 Changes and Improvements Chart Customize 46, 51 Collection Status 63, 75 Collection Status Information Connectivity Issues 58 Credentials 24 -DData Received 55 Transmitted 55 Debug Mode Enable 56 List 56 Devices Controller Processor Disable 110 43 43 7 63, 75 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Abnormalities Action Disable Overload 43 Troubleshooting 58 Unused LUN 50 LUNs Monitoring 56 Volumes Monitoring 56 -E- -K- Element Profiles Key Performance Indicators Properties 20 Ethernet/Fiber Port 45 45 KPI BMC ProactiveNet Performance Management 39 Manage 39 -FFiles -L- .par 19 Fixed Issues 7 LUNs 51 Disable Monitoring -G- 56 Generate -M- Baselines 39 Getting Started 14 Manage -H- Baselines 39 Key Performance Indicators KPI 39 Monitor Type 32 How it works 17 -N- -IInstall / Un-install NetApp Filers Express Level 24 Add 20 BMC Performance Manager for NetApp Filers 19, 20 Delete 27, 28 Introduction 19 Remove 27, 28 Upload 19 Integration Service Agent 32 Introduction 42 Issues Aggregate Space Utilization Bottleneck 43, 47 Connectivity 58 Full File Systems 47 Inode Shortages 46 LUN activity 51 48 17 -OOperating Systems Linux 17 UNIX 17 Windows 17 Overview 10 -PPackage 17 Parameters Active Processors 65, 85 Administrative Status 62 111 39 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Report Traffic BMC ProactiveNet Performance Management 39 Manage 39 Disk Transfer Byte Rate 63, 65, 75, 85 Disk Transfer Bytes 63, 65, 75, 85 Disk Write Byte Rate 65, 85 Disk Write Bytes 65, 85 Duplex Mode 70 Enabled 77, 79, 84 Error Percentage 79 Established Connection 73 FCP Operation Rate 63, 65, 75, 85, 102 FCP Protocol Error Rate 73 FCP Read Byte Rate 102 FCP Read Bytes 102 FCP Read Operation Rate 102 FCP Read Response Time 102 FCP Response Time 102 FCP Transfer Byte Rate 102 FCP Transfer Bytes 102 FCP Write Byte Rate 102 FCP Write Bytes 102 FCP Write Operation Rate 102 FCP Write Response Time 102 File Count 93 File System 48 Firmware Release 91 Firmware Revision 73, 77 Flex Cache Read Byte Rate 102 Flex Cache Write Byte Rate 102 FQDN 63, 75 Hard Capacity Limit 93 Hard File Count Percentage 93 Hard File Limit 93 Hardware Description 73 Hardware Revision 77 Host Address 65 Host ID 65 Hostname 65 HTTP Operation Rate 63, 65, 75, 85 Inactive Licenses 63, 75 Inbound Bandwidth Utilization 70, 73 Initiator Groups 81 Inodes Used 102 inUse 77 IP Address 99 IP Addresses 80 Is Consistent 102 Is Snaplock 102 iSCSI Operation Rate 63, 65, 75, 85, 102 iSCSI Read Byte Rate 102 iSCSI Read Bytes 102 Administrative Status Information 62 Aggregate 68 Aggregates 48 Allowed Protocols 108 Application Collection Status 109 Authentication Type 62 Available Capac 102 Available Capacity 47, 60 Available Capacity Percentage 47, 48, 60, 102 Bandwidth 77 Bandwidth Utilization 70, 73 Bay 68 Block Size 81 Capacity 60, 68, 102 Capacity Threshold 93 Channel 94 Checksum Enabled 60 CIFS Operation Rate 63, 65, 75, 85, 92, 102 CIFS Read Byte Rate 102 CIFS Read Bytes 102 CIFS Read Operation Rate 102 CIFS Read Response Time 102 CIFS Response Time 102 CIFS Transfer Byte Rate 102 CIFS Transfer Bytes 102 CIFS Write Byte Rate 102 CIFS Write Bytes 102 CIFS Write Operation Rate 102 CIFS Write Response Time 102 Collisions Packet Rate 70 Compression 102 Configured Speed 73 Connected Initiators Count 73 Consumed Capacity 60, 81, 93, 102 Consumed Capacity Percentage 60, 102 Consumed Hard Capacity Percentage 93 Consumed Soft Capacity Percentage 93 Containing Aggregate 102 CPU Utilization 99 CRC Error Rate 73 Dense Files 95 Disallowed Protocols 108 Discarded Frame Rate 73 Disk Count 60 Disk Read Byte Rate 65, 85 Disk Read Bytes 65, 85 112 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters NFS Write Operation Rate 102 NFS Write Response Time 102 Node Name 70 Number Of Files Too Small 95 Number of Processors 65, 85 Online 81 Opened Sessions 83 Operation Rate 60, 62, 63, 65, 68, 73, 75, 77, 79, 80, 81, 84, 85, 88, 92, 99, 102, 108 Oplocks Enabled 92 Other Operation Rate 73, 81, 92, 99 Outbound Bandwidth Utilization 70, 73 Owning vFiler 102 Packet Size 73 Parent Host 60 Part Number 91 Partner System Name 65 Physical Size 68 Plex 68 Pool 68 Port 68 Port Address 73 Port Count 63, 75 Portal Group IDs 80 Ports 80 Power Consumption 63, 75 Present 65, 68, 70, 72, 73, 77, 85, 90, 91, 94 Processor Type 91 Processor Utilization 43, 65, 85, 91 Progression 95 Qtree 93 Quota Status 102 RAID Group 68 RAID Size 60 RAID State 68 RAID Type 68 Read Byte Rate 51, 77, 79, 81, 99, 102, 108 Read Bytes 77, 79, 81, 99, 102, 108 Read Only 81 Read Operation Rate 60, 62, 65, 68, 73, 77, 79, 80, 81, 84, 85, 102, 108 Read Response Time 62, 65, 68, 79, 80, 84, 85, 102 Received Byte Rate 70, 73 Received Bytes 70, 73 Received Error Rate 70 Received Packet Dropped Rate 70 iSCSI Read Operation Rate 102 iSCSI Read Response Time 102 iSCSI Response Time 102 iSCSI Transfer Byte Rate 102 iSCSI Transfer Bytes 102 iSCSI Write Bytes 102 iSCSI Write Operation Rate 102 iSCSI Write Response Time 102 Lag 96, 97 Last Operation Size 95 Last Snapshot 96, 97 Last Transfer Duration 96, 97 Last Transfer Size 96, 97 Last Transfer Type 96, 97 Link Speed 70, 73 Link Status 70, 73 LUNs 50 Mapped 50, 81 Maximum Inode Count 102 Memory Size 65, 85 Mirror Status 60, 102 Mirror Timestamp 96, 97 MirrorStatus 102 Model 65, 68, 77, 85 Module 94 Multi Protocol Type 81 Multicast Received Packet Rate 70 Multicast Sent Packet Rate 70 Multicast Transfer Packet Rate 70 Name 99 Netmask 99 Network Received Byte Rate 85, 99 Network Received Bytes 65, 85, 99 Network Sent Byte Rate 65, 85, 99 Network Sent Bytes 65, 85, 99 Network Transfer Byte Rate 63, 65, 75, 85, 99 Network Transfer Bytes 63, 65, 75, 85, 99 NFS Operation Rate 63, 65, 75, 85, 92, 102 NFS Read Byte Rate 102 NFS Read Bytes 102 NFS Read Operation Rate 102 NFS Read Response Time 102 NFS Response Time 102 NFS Transfer Byte Rate 102 NFS Transfer Bytes 102 NFS Write Byte Rate 102 NFS Write Bytes 102 113 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Received Packet Rate 70 Redundant 77 Response Time 62, 65, 68, 79, 80, 81, 84, 85, 88, 102 Revision 73, 91 SAN Operation Rate 102 SAN Read Byte Rate 102 SAN Read Bytes 102 SAN Read Operation Rate 102 SAN Read Response Time 102 SAN Response Time 102 SAN Transfer Byte Rate 102 SAN Transfer Bytes 102 SAN Write Byte Rate 102 SAN Write Bytes 102 SAN Write Operation Rate 102 SAN Write Response Time 102 Saved Space Percentage 95 Schedule 95 SCSI Write Byte Rate 102 Security Style 62, 92 Sent Byte Rate 70, 73 Sent Bytes 70, 73 Sent Error Rate 70 Sent Packet Rate 70 Serial Number 65, 68, 81, 85, 90, 91 Shared Saved Blocks 95 Shelf 68 SIS Duration 95 Size 81, 102 Snaplock 60 Snapshot Reserved Capacity Percentage 102 Soft Capacity Limit 93 Soft File Count Percentage 93 Soft File Limit 93 Space Condition Limitation Count 95 Space Reservation Status 60, 81 Spare Disk Count 63, 75 Speed 68, 72 Speed Capabilities 73 StandBy 73 Status 52, 60, 62, 68, 72, 73, 80, 89, 90, 94, 95, 96, 97, 98, 99, 101, 102, 108 Status Information 60, 62, 68, 72, 73, 80, 89, 90, 94, 95, 96, 97, 98, 99, 101, 102, 108 Synchronized 89 System ID 85 System Revision 65, 85 Target 93 Temperature 98 Temperature Status 98 Temperature Status Information 98 Time Since Last Activity 81 Total Files 60 Transfer Byte Rate 70, 73, 77, 79, 81, 88, 96, 97, 99, 102, 108 Transfer Bytes 70, 73, 77, 79, 81, 88, 96, 97, 99, 102, 108 Transfer Error Rate 70 Transfer Packet Rate 70 Type 60, 68, 70, 73, 77, 92, 93, 94, 102 UID 94 Uptime 85 Used Files 60 Used Inodes Percentage 46, 102 UUID 102 Vendor 65, 68, 85 Volume 93 Volume Count 60 Write Byte Rate 51, 77, 79, 81, 102, 108 Write Bytes 77, 79, 81, 99, 102, 108 Write Operation Rate 60, 62, 65, 68, 73, 77, 79, 80, 81, 84, 85, 99, 102, 108 Write Response Time 62, 65, 68, 79, 80, 84, 85, 102 WWN 77 WWNN 73 WWPN 73 Performance Degradation 47 Degradations 43 Performance Manager Platforms 12 10, 19 Windows 14 Portal level 17 Properties Collection interval 20 Credentials 20 Debug Mode 20 Disable LUNs Monitoring 20 Disable Volumes Monitoring 20 Element 24 Hostname 20 IP Address 20 Missing Device Detection 20 Partner Hostname 20 114 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Parameters Properties Port 20 Transport Protocol 20 -RReference Guide Introduction 60 Release Notes 7 Remote Service Monitor Reporting 55 14 Ethernet/Fiber Port Traffic Requirements 14 RSM 14 45 -SStorage Support 20 Debug Mode 56 -T Threshold 20, 24, 43 Edit 52 Setting 52 Troubleshooting 58 BMC Performance Manager Express for NetApp Filers Version 4.1.04 Connectivity Issues -V Volumes Disable Monitoring 56 -W Warning 52 What's new 7 115 ABOUT MARKETZONE DIRECT PRODUCTS The BMC MarketZone Direct program sells and supports third-party products that complement and/or augment BMC solutions. MarketZone Direct products are available under BMC license and support terms. BUSINESS RUNS ON I.T . I.T . RUNS ON BMC SOFT WARE About Sentry Software™ Sentry Software, a strategic Technology Alliance Partner of BMC Software, provides comprehensive multi-platform monitoring solutions that enable management of the hardware and software aspects of all servers and SANs and covering up to 100 % of custom applications within the BMC ProactiveNet Performance Management environment. Sentry Software also develops adapters for BMC Atrium Orchestrator that enables IT administrators to automate the execution of common requests and tasks that occur in the daily course of IT operations. Combined with BMC’s servers and network automation tools, the adapters allow IT administrators to implement provisioning and decommissioning workflows that cover all layers of their IT infrastructure. Finally, Sentry Software designs connectors that bring storage capacity metrics into BMC TrueSight Capacity Optimization to ensure IT administrators that their storage infrastructure is properly sized for their current and future needs. Bus ines s t hrives when IT runs s ma rt er, fa s t er a nd s t ronger. Tha t ’s why t he mos t dema nding IT orga niza t ions in t he world rely on BMC Soft wa re a cros s dis t ribut ed, ma infra me, virt ua l a nd cloud environment s . Recognized a s t he lea der in Bus ines s Service Ma na gement , BMC offers a comprehens ive a pproa ch a nd unified pla t form t ha t helps IT orga niza t ions cut cos t , reduce ris k a nd drive bus ines s profit . For t he four fis ca l qua rt ers ended Sept ember 30,2011, BMC revenue wa s a pproxima t ely $2.2 billion. About BMC Software™ BMC Software helps leading companies around the world put technology at the forefront of business transformation, improving the delivery and consumption of digital services. From mainframe to cloud to mobile, BMC delivers innovative IT management solutions that have enabled more than 20,000 customers to leverage complex technology into extraordinary business performance—increasing their agility and exceeding anything they previously thought possible. For more information about BMC Software, visit www.bmc.com. LEARN MORE To learn more about our solutions, please visit : www.sentrysoftware.com/solutions Like us on Facebook: facebook.com/sentrysoftware Follow us on Twitter: twitter.com/sentrysoftware © BMC Software, Inc. All rights reserved.