Transcript
Breeders’ Cup™ Operator Manual 040-BC-OPER-UCT Rev .03 Revised 04/12/05 ¾ Read this manual before use. ¾ Keep this manual with the machine at all times.
www.ultracade.com
[email protected] +1.800.705.7550
+1.408.436.8885
Table of Contents Safety……………………………...…………………...…………..………………….……….. 3 Warnings………………………...………………………………….………………..………... 3 Environmental Conditons………………………………...……..……………..….............. 4 Regulatory Notices………….……………………….……………..………………...….….. 4 Breeders’ Cup Game Description………..…………...…………....……………...……... 5 Breeders’ Cup Cabinet Features…………....…………………………………………….. 6 Cabinet Inspection……………....…………………………….…...………………...…....… 7 Linking Breeders’ Cup Cabinets…..……..………..…………………………………….... 8 Internet Connectivity Setup…………………………..…………………………………….. 9 Operator Test Menu…………...…………………………………...……..……………...… 11 Test Menu….……………………………………………………….......……………..….….. 12 Credit Menu………………………………………………………….…………….……..…... 13 Game Options Menu……………………………………………….…..…………...……….. 14 Location Info Menu……………………………………………………………………….….. 15 Diagnostics Menu…………………………………………………………………………….. 15 Control Test Menu..………………………………………………………………………….. 16 Monitor Calibration Test...…………………………………………………………………… 17 Card Reader Writer Test….…………………………………….…………………………… 17 Network Status Menu……………………………………..…………………………………. 20 Update Status Menu…………………...…………………………………………………….. 20 Accounting Menu….…….…….……………………………………….…………………….. 21 Media Manager...….…...…………………………………………………………………..… 21 Factory Reset…………………………………………………………………………………. 22 Breeders’ Cup Service………..….…....…...…………………………………...…………. 23 Control Panel Buttons………………………………………………………………….…….. 24 Breeders’ Cup Computer……...…...……………………………………………………...… 24 Coin Mech and Coin Meter………………………………………………………………….. 25 A/C Power Panel……………………………………………………………………………... 26 External PC Power Supply………………………………………………………………….. 26 Loading Racehorse Cards into the Card Hopper…………..…………………………...… 27 Players Card Reader / Writer Service ………………………………………………...…… 28 Breeders’ Cup Wiring Diagrams……….…………...……………………………….…… 30 Computer Rear Panel Diagram………...…….………………..…………………….…… 33 Cabinet Specifications……………………...……………………………………………… 34 Trouble Shooting…….……………………………….…………………………………….. 36 Breeders’ Cup Warranty Info……..…….…….…...……………………………………… 41 Technical Support..….…………...…………..…………………………………………….. 42
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Safety •
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The following safety instructions apply to all game operators and service personnel. Specific warnings and cautions will be found throughout this manual where they apply. We recommend that you read this page before preparing your arcade cabinet for game play. Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety. To help avoid damage to the computer, the power supply automatically detects the voltage to match the AC power available at the location: o 115 volts / 60Hz in most of North and South America and some Far Eastern countries such as Japan, South Korea and Taiwan o 230 volts / 50Hz in most of Europe, the Middle East and the Far East To help prevent electric shock, plug the system into properly grounded power source. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3 wire cable with properly grounded plugs To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner or Uninterruptible Power Supply (UPS). Be sure nothing rests on the system’s cables and that the cables are not located where they can be stepped on or tripped over. Do not spill food or liquid on the cabinet. Do not push any objects into the openings of the system. Doing so can cause fire or electric shock by shorting out interior components. Keep your machine far away from radiator and heat sources. Always return the cabinets leg levelers to the extreme upright position, before attempting to move the game Do not block cooling vents.
Warnings WARNING To avoid electrical shock, unplug the cabinet before performing the installation procedures. UltraCade Technologies assumes no liability for any damages or injuries incurred while setting up the cabinet. As such, only qualified service personnel should perform this installation!
Breeders’ Cup Operator Manual
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Environmental Conditions The Breeders’ Cup cabinet is intended for indoor use only. Be sure to keep the cabinet dry and maintain operating temperatures of 10 to 40 Celsius or 50 to104 Fahrenheit.
Regulatory Notices FCC Notices (United States) Changes or modifications not expressly approved in writing by UltraCade Technologies could void the user’s authority to operate the product. Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include, but are not limed, to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, include computer systems, contribute to the electromagnetic environment. Elector magnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna Relocate the computer with respect to the receiver Move the computer away from the receiver Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary, consult a Regulatory EMC representative of UltraCade Technologies or an experienced radio/television technician for additional suggestions. You may find the FCC Interference Handbook, 1986, to be helpful. It is available from the U.S. Government Print Office, Washington, DC 20402, Stock No. 004-000-00450-7 or on the word wide web at http://www.fcc.gov/bureaus./compliance/www/tvibookt.html. This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense. Operation is subject to the following conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Page 4 of 42
040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Breeders’ Cup Game Description GET READY TO RACE! UltraCade Technologies presents the ultimate horse racing game with Breeders’ Cup™ - Tournament Edition. Breeders’ Cup - Tournament Edition is the newest multi-player, networked horse racing experience! Featuring blazing fast 3D graphics, with real time race calls by Tom Durkin (Official voice of the Breeders’ Cup), fully interactive breeding, training and racing, and simple payment and save options. Breeders’ Cup – Tournament Edition will engage the casual to the most sophisticated player and keep them coming back for more! Play to the crowd with Tournaments and overhead displays. All Breeders’ Cup Tournament Edition cabinets include the ability to connect to a High Speed Internet connection to link and play with other live players from around the World. The Optional Black Box controller allows you to link the video feed from the Breeders’ Cup cabinets to a single display or A/V network so spectators can watch live races at your location. Breeders’ Cup - Tournament Edition is an upright cabinet that has the ability to link up to 12 machines in a single location. In the game players can breed, train, and race their own Thoroughbred racehorses that compete against the computer or other live players from around the world. Racehorses can then be retired and used to breed new horses allowing the player to create a custom stable of horses to race with. The horse and race information is stored on a proprietary card system that allows players to take their stable of horses wherever they go and play on any Breeders’ Cup - Tournament Edition cabinet.
Breeders’ Cup Operator Manual
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Breeders’ Cup Cabinet Features
Hardware Features:
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Pentium 4 Computer NVIDIA GeForce 6600 w/ 256MB of VRAM 512 Megabytes of DDR RAM 32 bit Color 19” LCD Monitor with Digital Video Input
040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Cabinet Inspection Carefully remove the cabinet from the shipping container. Give yourself plenty of space around the cabinet as you remove it from the shipping container. Inspect the exterior of the cabinet for any damage. The 1st set of keys will be located in the coin return slot shown by the arrow. The 2nd set will be hanging on the inside of the coin mech door shown by the circle in the picture below.
Remove the back door from the cabinet and inspect the computer system. Verify that all cables and major assemblies are securely connected to the computer and mounted to the side of the cabinet. Page 33 has a Computer Rear Panel Diagram to help verify the cable connections.
Connect AC the Power cord to a grounded (3-terminal) AC wall outlet. Power on the game using the On/Off switch located on the lower rear of the cabinet to verify proper operation. Breeders’ Cup Operator Manual
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Linking Breeders’ Cup Cabinets You can link up to 12 Breeders’ Cup cabinets together for head to head racing competition. A Cable/DSL Router is required to assign a local IP address to the Breeders’ Cup cabinets so they are able to link in a local network. Once the cabinets have an IP address, you can set the cabinet ID number, and you are ready to play individually, or against other live players. Follow the instructions below to link your Breeders’ Cup cabinets correctly.
Most Cable/DSL routers should work with the Breeders’ Cup cabinets. UltraCade Technologies recommends using a Linksys BEFSR41 Cable/DSL Router or a D-Link DI604 Cable/DSL Router. These Cable/DSL Routers are the most common routers you will find at your local computer store or Internet Service Provider (ISP). The 4-port or 8-port Cable/DSL Router can support up to 12 cabinets with the addition of a standard ethernet hub linked to the router. 1. Install the Cable/DSL Router close to the Breeders’ Cup cabinets if possible. This will help reduce the Ethernet wire length needed to connect the cabinets and help reduce the cost. 2. Connect one end of the ethernet cable to the ethernet connector at the back of the cabinet next to the power switch. 3. Next connect the other end of the ethernet cable to the LAN or local ports on the Cable/ DSL Router or Ethernet HUB linked to a Cable/DSL Router. 4. Make sure the Cable/DSL Router is powered on. Then power ON each Breeders’ Cup cabinet that is linked. If the Breeders’ Cup cabinet is already powered ON you will need to power the cabinet OFF then ON again. 5. When the Breeders’ Cup cabinet is powered ON and running the attract mode, press the Test button to enter the Operator Menu. Go to DIAGNOSTICS MNEU \ UPDATE STATUS menu and verify the cabinet has an assigned IP address. If there is no IP address verify the Cable/DSL Router is setup correctly. 6. Next go to GAME OPTIONS menu and set the cabinet linking to ON for each cabinet. 7. When you have finished go to the NETWORK STATUS menu and verify the number of cabinets connected in the local network group.
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Internet Connectivity Setup In order to participate in tournament races and to download software updates you will need to connect the cabinet to a broadband internet connection from a local Internet Service Provider. UltraCade Technologies provides support to help you get your cabinets linked to the Internet, but we can not work directly with the Internet Service Provider to get your internet connection working at the location or with the Cable/DSL Router. The operator must have a working broadband internet connection like a DSL modem or Cable modem at the location with a valid account before attempting any of the setup described below. Internet Connection Tips When working with your broadband internet service provider here are some tips that may help you when choosing service for your location: • You do not need a Static IP Address for your Cable / DSL modem. A Dynamic IP address will work just fine, and a Dynamic IP address is usually cheaper than a Static IP address. • Depending on the area you live in a Cable modem can be more reliable than a DSL modem especially if you are in an area were lightning strikes are more common. • Most internet service providers have a packaged deal where they will sell you a Cable/DSL Router with your Cable or DSL service, and provide tech support to help get your Cable/DSL Router connected to the Internet. • When setting up the Cable/DSL Router you will need a computer or laptop that can program the Cable/DSL Router to connect to the Internet. The Cable/DSL Router should be setup to be constantly connected to the Internet. The Breeders’ Cup cabinet computer can not be used to program the Cable/DSL Router. Setting Up the Internet Connection Before you begin make sure you have followed the steps to linking the Breeders’ Cup cabinet in the previous page. Do not attempt any of the setup steps below if your internet connection is not turned on or not setup.
1. Make sure the Cable/DSL modem is turned ON and connected to the Internet. 2. Next turn ON the Cable/DSL Router. You must have an ethernet cable connected from the Internet / WAN port on the router to the ethernet port on the Cable/DSL modem. At this point these instructions assume you have already setup you Cable/DSL Router to correctly talk with the Cable/DSL Modem to keep the Internet connection constantly ON. Breeders’ Cup Operator Manual
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3. If your Breeders’ Cup cabinets are not already linked to the router follow the steps on page 8 Linking Breeders’ Cup Cabinets. 4. Once the cabinets are connected to the Cable/DSL Router go to the UPDATE STATUS menu in the Operator Test menu and verify each cabinet has an IP Address. 5. In the same menu just under the IP Address is either 2 words • Registered – The cabinet is talking to the Breeders’ Cup Tournament Servers and all is working correctly. • Unregistered – The cabinet is not talking with the Breeders’ Cup Tournament Servers. If you have an IP Address verify the internet connection is working, or that your Cable/DSL Router is setup correctly to allow the Breeders’ Cup cabinets to link with the Internet. 6. If the Update Status page says that the cabinet is registered, then your Breeders’ Cup cabinet is connected to the Internet and ready to play in Tournament Races.
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Test Menu All of Breeders’ Cup’s Coin-Options, game adjustments, and control diagnostics are options of the Test Menu. Press the Test button behind the coin mech door in the cabinet to activate the Operator Test Menu shown by the arrow in the picture below: The Service button will add credits to the game without adding coin drops to the Coin Meter or Accounting menu.
After you press the Test button, the following Test Menu screen will appear. Use the buttons on the control panel to navigate and set the game software. The red arrow shows what menu or setting you are working with. Most of the game options are set by using the Up / Down Arrow buttons to scroll up and down through the game settings. The Left / Right Arrow buttons will adjust the game setting. The Select Button is then used to select and confirm game settings. When you are finished adjusting the Game Operator settings, press the Start button repeatedly to exit the Test menus until the attract mode starts.
Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
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Test Menu
The Test menu is the default screen displayed when you press the Test button to enter into the Test menus. All of the menu options will be described in full detail in the flowing pages of this manual. Credit Menu Game Options
This menu will adjust all of the Coin-Options for the cabinet. This menu will adjust all of the game play options for the cabinet.
Location Info
Use this menu to enter in the Location contact info of where the cabinet is located at
Diagnostic Menu
Use this menu to verify the hardware on the cabinet is working correctly
Accounting Menu Media Manager Factory Reset Game Version
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This menu shows the accounting history for the cabinet. The Accounting Menu shows to total amount of coins played and the average play time for each game on the cabinet. Use this menu to Manage the commercial advertisements that run in the game Attract mode. Use this menu option to reset the Test Menu settings to the default factory settings the cabinet originally shipped with. This shows the Breeders Cup software version number the cabinet is currently operating on.
040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Credit Menu
The Credit menu is used to setup the coin values for your location, the amount of coins that are needed to start a game, and or to buy a special food for your horse. FREE PLAY
This will turn free play ON or OFF. The options to choose from are YES and NO.
Coins Per Credit
This number defines how many credits you receive for each coin drop. The options to choose from are 1-10.
Coins Per Pulse (Coin Mech)
This sets how many credits you the player will receive from a coin drop in the Coin Mech. The options to choose from are 1-10.
Coins Per Pulse (DBA)
This sets how many credits the player will receive from a 1$ bill inserted into the DBA. The options to choose from are 1-10.
Credits Per Quick Race
This number defines how many credits it will take to start a Quick Start Game. The options to choose from are 1-10.
Credits Career Mode Race
This number defines how many credits it will take to start a Career Mode Game. The options to choose from are 1-10.
Credits Per Tournament Start
This number defines how many credits it will take to start a Tournament Game. The options to choose from are 1-20.
Credits Per Hint
This number defines how many credits it will take to buy a hint for the player. The options to choose from are 1-10.
Credits Per Super Food Credits Upcharge Dispense Card Breeders’ Cup Operator Manual
This number defines how many credits it will take to buy a Super Food for you horse. The options to choose from are 1-10. This number defines how many extra credits it will take to dispense a card for the player. The options to choose from are 1-10. 040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
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Game Options Menu
Linking
Voice Help
The Linking option allows you to link multiple cabinets together in a single network group. The options to choose from are ON and OFF. Leave this option on NO if the cabinet is not linked to another Breeders Cup cabinet. The Voice Help option allows you to turn the voice assisted directions On or OFF during game play. The Voice Assistant verbally helps and guides new players through the different steps of the game.
Game Volume
The Game Volume menu screen allows you to set the volume level of the sounds during the game play. This will not adjust the volume of the sounds during the attract mode. Use the Left and Right Arrow buttons to adjust the volume level from 1 – 100 where 100 would be the loudest setting.
Attract Volume
The ADJ Attract Volume menu screen allows you to set the volume level of the sounds during the attract mode. This will not adjust the volume of the sounds during game play. Use the Left and Right Arrow buttons to adjust the volume level from 1 – 100 where 100 would be the loudest setting.
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Location Info Menu
The Location Info menu should be filled out by the Operator, and include the Breeders Cup cabinet location and contact information. UltraCade Technologies collects the information from the Location Info menu and adds this to the UltraCade web site were we can advertise the location of Breeders’ Cup cabinets to players around the United States. We also use the Location Info to contact the operator in case the Breeders Cup sends a service signal to our servers. UltraCade will use the phone, fax or email address in the Location Info menu to contact the operator and inform them of the Breeders’ Cup a service error signal.
Diagnostic Menu
The Diagnostic menu is used to verify each hardware component on the cabinet is in good working order. Each test is specifically designed to verify the Buttons, LCD Screen, Card Reader / Writer, or Network linking for the cabinet. All of the diagnostic test menus shown above are described in full detail in pages 16 - 20. Breeders’ Cup Operator Manual
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Control Test Menu
The Control Test menu shows the total number of buttons on the control panel and on the cabinet. Use this menu to verify each button is working correctly. As you press each button the color of the button you pressed will go from Red to Green in the Control Test to signify it is working correctly. The button will stay green to show that it has already been tested, when you exit the Control Test the button color will reset from green back to red. You need to hold the Start button for 5 seconds to exit this menu. Not all of the buttons on the Control Test are located on the control panel. Below is a list of coin inputs, switches, and service panel buttons with instructions on how to verify each one is working correctly with the cabinet. Coin 1 – Coin 1 is connected to the Coin Mech on the cabinet. Use the Coin Mech switch to verify Coin 1 is working on the cabinet. Coin 2 – Coin 2 is connected to the bill acceptor. You must insert a dollar bill into the bill acceptor to verify Coin 2 is working on the cabinet. Intrusion – This switch is located under the control panel on the cabinet. Open the control panel hood to verify the Intrusion switch is working on the cabinet. Card Load, Test, and Service – These three buttons are located on the Service Panel located behind the Coin Door on the cabinet. Press these buttons to verify they are working on the cabinet.
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Monitor Calibration Test
When you begin the Monitor Calibration Test; use the Up and Down Arrow buttons to select the screen test and press the Select button to view the test screen. To exit the Monitor Calibration test screen, press any of the buttons on the control panel. Use each monitor calibration screen test separately to adjust and fine-tune the picture on your monitor. Each screen is designed to either align the horizontal and vertical sync, or adjust the white balance, and color hues of the picture displayed on screen. Use the LCD Control Panel to adjust and fine-tune the picture quality on your monitor. The LCD Adjustment Options display on screen, use the buttons on the LCD Control Panel to select, adjust, and set the available options. The LCD Control Panel is located on the back side of the LCD screen.
Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
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Card Reader / Writer Test
The Card Reader Test will test the Players Card Reader / Writer. On the top of the screen are commands that perform different tests with the Card Reader / Writer, these are explained below. On the bottom of the screen is the current status of the Card Reader / Writer. As you perform different test the status of the Card Reader / Writer will change. These are explained on the second page.
Hopper Load
This test will load a card from the card hopper into the tray of the Card Reader / Writer
Insert Card
This test will allow you to insert a card into the Card Reader / Writer. By default the Card Reader / Writer is setup to only allow a card inserted at the correct time of the game.
Read Card
This will pull the card from the tray of the card reader writer into the area where it can read from the magnetic strip off the Players card.
Eject
This test will eject a card from the card reader. You must have a card in the tray of the Card Reader / Writer. This will not eject a card if the card is still in the card hopper.
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READER_IDLE
This status message report if the Card Reader / Writer is in use. This status message changes to READER_BUSY when it is in the process of loading, reading, writing, or ejecting a card from the Card Reader / Writer
Cards in Hopper
This status message reports that there are player cards in the card hopper. If the card hopper is empty the status message changes to No Cards in Hopper
Reader Empty
Slot Empty
Card Insert Disabled
This status message reports that the reader / writer area inside the Card Reader / Writer currently has no cards. During the reading or writing of info from the players card this message will change to Reader Full. This status message reports that the Card Tray area inside the Card Reader / Writer currently has no cards. The slot is the area in the Card Reader / Writer where it holds the players card while it is not Reading or Writing info from it. This message will change to Slot Full when the Card Reader / Writer is holding a card in the Slot. This status message reports that you can not insert a player’s card into the card reader. This message will change to Card Insert Enabled when you run the Insert Card test.
The Card Hopper Reload button is used to reset the digital card counter built into the computer back to 100. The Players Card Reader / Writer does not have the ability to count the amount of cards left in the Card Hopper. In order for the computer to tell how many cards are left in the Players Card Reader / Writer the computer must count the amount of cards dispensed. The Card Hopper can hold a maximum of 100 cards, and when you press the Card Hopper Reload button you are telling the computer that you have loaded 100 cards into the Card Hopper. The computer will then calculate by the number of cards dispensed how many Players cards it has left in the Players Card Reader / Writer.
Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
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Network Status Menu
The Network Status Menu shows the linking status of the cabinet when it is connected to other Breeders’ Cup cabinets in a local network. The upper half of the screen shows technical data about the network connection and is used for Tech Support purposes. The bottom half of the screen shows how many cabinets are connected in the local network. The screen shot above shows 6 cabinets linked together in a group.
Update Status Menu
The Update Status menu shows the game software version number, Internet Connection status and Hard-Drive serial number for the cabinet. In order for the cabinet to link with the Breeders’ Cup Tournament Servers you must have an IP address showing in this menu. If the IP address is 0.0.0.0 there is no IP address assigned to the cabinet. Reboot the cabinet and verify the ethernet connection to the router is good. You can tell if the cabinet is connected to the Internet because it will say Registered below the IP address. If the cabinet shows Unregistered there is a problem with the Internet Connection and the cabinet is not able to link with the Breeders’ Cup servers. Page 20 of 42
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Accounting Menu
The Accounting Menu shows the total amount of coins collected by the cabinet. When you enter this menu the first report you are shown is the ($$$) Money Report. This report shows the total amount of coins collected for the lifetime of the cabinet, and since the last time the counters were reset. The report breaks down the total amount of coins collected by what types of games were played. The Time Report is based off of the Money Report and shows the average play time for each game type.
Media Manager
The Media Manager allows the operator to manage the commercials that run in the Breeders’ Cup Game Attract mode. Each commercial that is stored on the computer is listed here in the Media Manager. The operator can choose which commercials they would like or not like to see running on the cabinet, the options to choose from are ON and OFF. Breeders’ Cup Operator Manual
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Factory Reset
Use this to reset the operator menu back to the original settings the cabinet shipped with. Once you perform a Factory Reset you will need to go back into the Operator menus and adjust the volume settings along with any other network or game configurations. Press and hold the Select button for 5 seconds to reset the Breeders’ Cup game settings back to its factory defaults.
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Breeders’ Cup Service
UltraCade Technologies assumes no liability for any damages or injuries incurred while servicing the Breeders’ Cup cabinet. As such, only qualified service personnel should perform service and installation of cabinet hardware! Always turn the cabinet off and unplug the power cord from wall before performing any repair work. All of the major hardware components for the Breeders’ Cup cabinet are listed in the picture above by number with a brief description of the part below. Please read through the service instructions before working on the Breeders’ Cup cabinet to insure there is no damage to the cabinet or hardware while you are removing the parts. 1. Marquee Assembly and Winners Light, 1st, 2nd, 3rd 2. Players Card Reader / Writer 3. Wells Gardner 19 Inch LCD 4. Xico Credit Card Reader 5. Mars 2600 Bill Acceptor 6. Control Panel with Illuminated Buttons 7. Left and Right Speakers 8. Coin Door 9. uGCI-6 I/O board 10. Computer 11. External PC Power supply used to power the external hardware like the uGCI-6, LCD screen, and Players Card Reader / Writer 12. A/C Power Panel with ON / OFF switch and External Ethernet Jack
Breeders’ Cup Operator Manual
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Control Panel Buttons
The buttons on the Breeders’ Cup cabinets are illuminated with a 12 volt LED bulb. To replace the LED bulb and micro switch open the Control Panel assembly. Gently rock the white plastic bulb house from side to side to loosen it from the button housing. When you replace the LED bulb make sure the (+) positive side on the LED matches with the 12 volt power tab on the bulb housing. It is important to remember do not connect the 12 volt power wire to the micro switch as this will damage the computer and other electrical hardware connected to the wiring harness.
Computer
The Breeders’ Cup computer is serviced as one unit. You will void your warranty if you open up the computer to replace parts yourself without the direct authorization from a UltraCade Technologies technical support staff. To remove the computer from the cabinet unplug all the cables that are connected to the computer. Using a Phillips screw driver remove the wood screws from the Rear and Top supports bars that hold the computer in the cabinet as shown by the arrows in the picture above. When shipping the computer back, you should always use plenty of padding and protection. UltraCade Technologies recommends shipping the computer with 3 inches of foam padding on all sides when packed inside the cardboard box. Shipping the computer back inside a box that has insufficient padding to protect the computer can void the warranty if the computer is visibly damaged from shipping. Page 24 of 42
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Coin Mech & Coin Meter
You can replace the coin mech with any standard Arcade coin mechs including NRI Coin Mechs for international customers to meet the Coin-Op needs of your location. To remove the coin mech, unscrew the bolts on the latches as shown by the arrows in step 1 of the picture above. Then slide the latches apart from each other, and remove the Coin Mech as shown in steps 2 and 3 of the picture above. Te re-install a coin mech just reverse this process. It is always important to verify the operation of the newly installed coin mech with both good and bad coins. The coin meter is located on top of the cash box on the service panel. To remove the Coin Meter, disconnect the two wires from the coin meter to the wire harness. Next unscrew the 2 Phillips screws holding the coin meter to the service panel.
Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
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A/C Power Panel
The A/C Power Panel distributes the A/C Power to the inside of the cabinet and ports the Ethernet and Phone connections from the computer to the outside of the cabinet. Just inside the cabinet you will find a 6 outlet A/C power strip that is connected to the power panel. An AC EMI Filter is used to remove the electrical noise or dirty power that can cause electrical interference with the hardware inside the cabinet.
External PC Power Supply
The External PC Power Supply powers internal PCB cards like the uGCI-6, illuminated buttons on the control panel, LCD screen, and Card Reader / Writer on the cabinet. If you are experiencing a power problem with all of this hardware it is likely that the power supply has gone bad. To replace the External PC Power Supply, unplug the 2x PC power cables and 1 AC power cord connected to the power supply. Then remove the 2x wood screws holding the power supply to the cabinet. Page 26 of 42
040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Loading Racehorse Cards into the Card Hopper
Hold the card hopper with the cover facing you. Use your thumbs to slightly press in and then up to open the cover.
Load the Card Hopper with the Racehorse cards oriented in the same direction as the sticker on the top of the Card Hopper. *The Racehorse cards have a small dent on the side that should insert into the Card Hopper first. *The Card Hopper should always be filled so it has a total of 100 Racehorse cards in the Card Hopper. To prevent any damage DO NOT load any more than 100 cards in the Card Hopper.
Insert the cover which you removed from Step (1). Push the cover on until the lock on the cover snaps into the Card Hopper.
It is necessary to tap the rear part of the Hopper lightly on the palm of your hand 2 to 3 to help align the Racehorse cards in the Hopper. This will ensure the Racehorse dispense correctly from the Card Hopper.
Card times Card card
Verify the Racehorse cards can easily slide out of the Card Hopper by using your thumb to push on a Racehorse card through the opening on the bottom side of the Card Hopper and slide the card up. If the Racehorse card does not slide easily you may have over loaded it with to many cards. Remove some cards to solve this problem. You can now load the Card Hopper filled with Racehorse cards back into the Card Reader / Writer and press the Card Hopper Reload button on the Service Panel. The Card Hopper Reload button tells the system that the Card Hopper is full and has 100 Racehorse cards. Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
Page 27 of 42
Players Card Reader / Writer Service
The Players Card Reader / Writer needs to be cleaned on a regular basis in order to extend the life of the many parts that work together to create this magnetic card reader / writer. UltraCade recommends using the Players Cleaning card every time you refill the Card Hopper. You should do an extended cleaning of the Card Tray, Sensors, and Rollers every 1000 cards or once a month. Players Card Reader / Writer major component list: Card Tray – This is where the Magnetic strip reader, Rollers, and Sensors are located. The sensors tell the card reader / writer where the card is located in the tray. Card Tray Cover – This is where the Thermal Printer and Sensor are located. You must pull on the Green Bar in the Card Tray Cover to open it. Card Hopper – Load the Players Horse Cards into the Card Hopper and insert this into the card reader / writer as shown in the diagram above Power Connector – The Power Cable connects from the external PC power supply in the cabinet to the power connector on the Players Card Reader / Writer DATA Connector – The DATA Cable connects from the serial port on the computer to the DATA connector on the Players Card Reader / Writer Follow the instructions below to clean and service the card reader / writer if your Breeders Cup cabinet starts to experience any problems with writing or reading the players horse cards.
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Players Card Reader / Writer Extended Cleaning
When cleaning the Players Card Reader / Writer make sure the card reader / writer has been powered off for at least 30 minutes. You can damage the Thermal Print Head if you clean it while it is HOT. Only Anhydrous Alcohol should be used to clean to clean the Players Card Reader / Writer anything else may cause damage to the rubber or electrical components on the card reader / writer. When you perform an extended cleaning on the Players Card Reader / Writer make sure you clean and verify each working part in the list below. Sensors – There are a total of 10 sensors on the card reader / writer. When the sensors are clogged with dirt they need to be cleaned so the card reader / writer can correctly track the position of the Players Horse card as it travels back and forth in the card tray. Use a cotton Q-tip dipped in anhydrous alcohol to gently clean the head of each sensor. Rollers – Make sure each roller is clean. They can build up with black tar that will leave marks on the Players Horse card and eventually clog the sensors. Use a cotton Q-tip dipped in anhydrous alcohol to gently clean each roller. Magnetic Strip – Make sure the Magnetic Strip Head is clean of any tar or black dirt build up. This can cause a read or write fault with the Players Card Reader / Writer. Use a cotton Q-tip dipped in anhydrous alcohol to gently clean the magnetic strip head. O-Ring Rollers – Make sure the rubber O-Ring used on the O-Ring Rollers is not cracked or broken. If they are cracked they need to be replaced right away. If they break the Players Horse card will not pull through the card tray correctly. Rubber Pulley – Make sure the rubber pulley’s are not cracked or broken. If they are cracked they need to be replaced right away. If they break the Rollers will fail to work on the Players Card Reader / Writer. Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
Page 29 of 42
Breeders’ Cup Cabinet Wiring Diagrams
The J1 wire harness goes from the J1 port on the uGCI-6 to the light assembly on the illuminated buttons on the control panel.
The J2 wire harness goes from the J2 port on the uGCI-6 to the micro switch used on the buttons for the control panel.
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
The J3 wire harness goes from the J3 port on the uGCI-6 to the Coin Counter, Card Hopper Status Lights, the 1st, 2nd, 3rd Place Winners Light, and the inhibit line for the Mars 2600 Bill Acceptor.
The J4 wire harness goes from the J4 port on the uGCI-6 to the Coin 1 & 2 coin inputs, Left and Right Speakers, the Test, Service, Reload buttons on the service panel, and the intrusion switch under the control panel hood. The Coin 2 input is used for the bill acceptor on the cabinet. Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
Page 31 of 42
The Card Reader / Writer Data cable connects from the serial port on the back of the computer to the 8-pin data port on the Card Reader / Writer.
The Card Reader / Writer Power cable connects from the external power supply in the cabinet to the 5-pin power port on the Card Reader / Writer.
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Computer Rear Panel Diagram
Port
Computer Ports Description or Use
1
AC Power
AC Power input must use a IEC 14 connector.
2
Serial Port
The Serial Port connects to the 8-pin data port on the Card Reader / Writer .
3
Audio Out
The green Audio port on the computer is used for Audio Out. This connects to the Audio IN port on the UGCI-6 I/O card.
4
USB 0
USB Port 0 on the computer connects to the USB Port on the uGCI-6 I/O card.
5
USB 2
USB Port 2 on the computer connects to the USB Game Dongle.
6
Ethernet Port
The Ethernet port is used to Link Cabinets for Multi-Player games. It is also used to connect the cabinet to a Internet Broadband connection in Tournament mode.
7
Video Out
The 24-pin (DVI) Digital Video Input port connects to the DVI video cable inside the cabinet.
Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
Page 33 of 42
Cabinet Specifications If your Breeders’ Cup cabinet is damaged and you need some new hardware or artwork please use the part numbers listed below when you contact UltraCade Technologies Technical Support. Cabinet, Component Parts List
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Description
Qty
Part Number
AC Power Plate, with 6 Outlets Bill Validator, Mars Downstacker Brackets, Mounting for BC Strut Button, Green, Whip, White Light Button, Player 1 Start Button, Red, Hold, White LED Button, Square, Yellow SELECT, White LED Button, Triangle, RED, White LED Cable, Power LCD Monitor Cable, AC Power Standard Cable, Audio 3.5 Mini Stereo 3ft Cable, Breeders' Cup Harness Cable, Data Cable for Card Reader Cable, Digital Video Input Cable, Ethernet CAT 5 Blue 7 Feet Cable, Power Cable for Card Reader Cable, Power UGCI-6 Cable, USB A/B Male to Male 6ft Card Reader, Card Reader, Xico Cards, Players Horse, Thermal Card Coin Door Assembly, 5v Meter, Service Switch Computer, G2 for Breeders' Cup Faceplate, Black, Card Reader Fan Grills, 120mm Fans, 120mm, AC Fluorescent Light, 18" long, AC Gas Strut, Breeders’ Cup, 40lbs Graphics, Breeders' Cup 27 Left Graphics, Breeders' Cup 27 Marquee Graphics, Breeders' Cup 27 Right Graphics, Breeders' Cup Control Panel HASP, USB HASP4 M1 Label, Serial Number LED, T 3/4, for Card Reader Warning LED, Light Bar, 1st, 2nd, 3rd Place Winners Manual, Breeders' Cup Operator Monitor, 19", TFT LCD Power Supply, 250watt, ATX Speakers 5", 8 Ohm, unshielded
1 1 4 1 1 1 1 4 1 1 1 1 1 1 1 1 1 2 1 1 100 1 1 1 2 2 1 2 1 1 1 1 1 1 2 1 1 1 1 2
136-ACPWRPT-HAP 138-DBVMRSD-HAP 110-BKTSTRU-SPD 250-WHIPBTN-HAP 250-PLY1BTN-HAP 250-HLDBTTN-HAP 250-SGRBTTN-HAP 250-TRIBTTN-HAP 115-LCD_PWR-CBL 115-ACPOWER-CBL 115-AUD_MIN-CBL 115-BCWIREH-CBL 115-WH-CBL 115-DVINPUT-CBL 115-CAT5E7B-CBL 115-PR-CBL 115-UGCI6PW-CBL 115-USB A-B-CBL 136-CRDSNWA-HAP 136-CRDXICO-HAP 885-PLYRCRD-UCT 136-CNDR-5V-HAP 985-G2BRDCP-UCT 135-BLKFACE-MCI 138-FGRL120-HAP 138-FAN120M-HAP 138-FLURLHT-HAP 110-STRUTBC-SPD 890-BC19LFS-ART 890-BC19MRQ-ART 890-BC19RHS-ART 890-BC19CON-ART 855-HASP4M1-UCT 080-CABINET-LAB
040-BC_OPER-UCT 285-WGLCD19-WEL 285-ATX250W-SPA 138-SPK-5US-HAP
040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Cabinet, Parts used on Wood Description
Qty
CAM Locks, 1-1/8 w 3/8 offset Caster, Swivel, 2-1/2 x 1-1/8 Control Panel Hinge Control Panel, Metal Grill Mesh, for bottom vents of cabinet Leg Levelers, 1/2-13 x 3-1/2, IL7A-&BX35 Leg Levelers, Plate 1/2-13 Marquee Acrylic, 27" x 7.315" Monitor Glass, Tempered T-Molding, Chrome, width = 3/4, per 1 foot
Part Number
2 4 1 1 2 4 4 2 1 25
COMPUTER, Component Parts List Description Cable, CD-ROM IDE 80 PIN ATA CD-ROM, 40x or greater Chassis, Graphite 2 CPU, Intel LGA775 2.8GHz 1M 800MHz Hard Drive, 3.5-Inch, ATA66, 40GB Memory, PC3200, D400 42x64/32x8 Motherboard, Intel 915GAGL Power Supply, ATX 4000watt uGCI-6 Video Adapter, PCIX 6600 Fan, 80mm x 80mm
Breeders’ Cup Operator Manual
Qty 1 1 1 1 1 1 1 1 1 1 1
Part Number 115-CDIDE80-CBL 305-LTCDROM-QUA 850-G2_CHAS-MCI 310-P4-2.8G-INT 300-40GB3.5-ATA 315-256_400-DDR 290-P4915GAL-INT 285-ATX400W-SPA 990-UGCI-6 -UCT 290-PCICARD-GIG
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
Page 35 of 42
Trouble Shooting Video Problems Problem ??
Cause Power Problem
Verify the AC power connection to the monitor. You can verify the monitor has power by looking for a small glow in the Neck of the CRT
Bad Video Cable
Verify that the video cable is firmly connected from the Monitor to the Computer. If you unplug the video cable from the monitor while it is powered on, a No Signal message will appear on the monitor if everything is working correctly.
Picture is Dim or Faded
Press the Menu button on the Monitor Control Panel to adjust the Brightness and Contrast settings to see if this corrects the problem.
Picture is out of Color
Press the Menu button on the Monitor Control Panel to adjust the Red, Green, and Blue color settings to see if this corrects the problem.
Picture Geometry is Misaligned
Press the Menu button on the Monitor Control Panel to adjust the height and width as well as other geometric adjustments to see if this corrects the problem.
No Picture on Monitor
Picture is out of color or Misaligned
Distorted Colors on Screen
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Possible Solution
Press the Degasser button on the Monitor Control Panel to see if this corrects the color problem.
040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Trouble Shooting Audio Problems Problem ??
Cause Volume Setting
Bad Wiring
No Audio
Blown Speakers Bad uGCI-6 Amp
Blown Speakers Audio is Distorted or Muffled
Faulty Wiring Bad Power Supply
Breeders’ Cup Operator Manual
Possible Solution Enter the Operator Menu and adjust volume the volume setting for the cabinet. Verify that the attract volume is ON Turn off the Breeders’ Cup cabinet. Verify that all the wires are firmly connected to each speaker. Verify that no wires are frayed or improperly shorting to ground. Remove the Speaker grill covers and visually inspect each speaker is in working order. Run the Sound Test from the Operator Menu to verify each speaker is working. You can verify the uGCI-6 is working by installing it into another working BREEDERS’ CUP cabinet. If that is unavailable to you, plug a simple computer speaker into the audio ports on the computer and verify that sound is working from the computer. Remove the Speaker grill covers and visually inspect each speaker is in working order. Run the Sound Test from the Operator Menu to verify each speaker is working. A weak or low muffled sound is a sign of reversed speaker wires. Check for reversed wires on each speaker. A constant low hum in the speakers can be a faulty or bad power supply that contains a ripple or noise in the power that is being based through to the speakers
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
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Trouble Shooting Computer Problems Problem ??
Cause Loose or Bad Video Card
Verify the Video Card is firmly plugged into the AGP slot on the computer. When the computer boots up it performs a PC self diagnostic test, if there is a problem with the video card you will here 3 beeps from the computer.
Loose or Bad Video Cable
Verify that the video cable is firmly connected to the Computer 24-pin Digital Video Input (DVI) port and the 24-pin DVI port on the monitor. Check the video cable and make sure it is not pinched or frayed.
No Video
Bad Hard Drive No Video, No Audio No Power to Computer
No Power to the uGCI-6 I/O card No Control Panel or Button Functions
Bad Wiring
Bad Power Supply
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Possible Solution
If you are getting No Audio and No Video, and the computer is powered on you might have a bad Hard Drive or corrupted software on the Hard Drive. Verify the line voltage is set to the correct Voltage for your area 115V or 230V. Un plug the AC power cord from the computer and re-plug it back it in to Power ON the computer. If the uGCI-6 card is bad all buttons and controls on the cabinet will not work. Make sure that the uGCI-6 I/O card has power plugged into it from the external PC power supply in the cabinet. Verify that the J1, J2, J3, J4 cables are firmly connected to the uGCI-6 I/O card. Verify that no wires are frayed or improperly shorting to ground in the wire harnesses. Verify that the External PC Power Supply is working. This provides 12 volt and 5 volt DC power to the hardware connected to the wiring harness.
040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Trouble Shooting Breeders’ Cup Cabinet Linking Problems Problem ??
Breeders’ Cup Cabinet will not Connect to Internet
Cause
Bad Wiring
Verify that a Ethernet cable is connected between the Ethernet port on the A/C power panel and the computer. While the cabinet is powered on and connected to another Breeders’ Cup cabinet, check the Green LED on the computer’s Ethernet port and make sure it is light up to verify a good hardware connection. verify the LED's light up for each Ethernet port used on the Cable/DSL Router.
NO IP Address
Make sure each Breeders’ Cup cabinet in the networked group has an IP Address. Use the Update Status menu to verify the cabinet has a valid IP address. If the IP Address is 0.0.0.0, reboot the cabinet to see if this fixes the problem.
Wrong Hardware Being Used
Bad Wiring
Breeders’ Cup Cabinet does not link in Software
Breeders’ Cup Operator Manual
Possible Solution
Verify that you are using a Router and not a Ethernet HUB. You need a Router to assign an IP address to the Breeders’ Cup cabinet. Without an IP Address the Breeders’ Cup cabinet will not link. A Ethernet HUB does not assign an IP Address when a cabinet is connected to it. Verify that a Ethernet cable is connected between the Ethernet port on the A/C power panel and the computer. While the cabinet is powered on and connected to another Breeders CupBreeders’ Cup cabinetthe router, check the Green LED on the computer’s Ethernet port and make sure it is light up to verify a good hardware connection. Vverify the LED's light up for each Ethernet port used on the Cable/DSL Router.
Cable/DSL Router is Bad
Verify the LED’s on the port the Breeders CupBreeders’ Cup cabinet is connected to on the Cable/DSL Router are light up and working. Verify the Cable/DSL Router is working by connecting it to a Windows PC and run the diagnostic tools that are built into the Cable/DSL Router.
NO IP Address
Make sure each Breeders’ Cup cabinet in the networked group has an IP Address. Use the Update Status menu to verify the cabinet has a valid IP address. If the IP Address is 0.0.0.0, reboot the cabinet to see if this fixes the problem.
Mixed Software Version
Verify that all Breeders CupBreeders’ Cup cabinets are running the same version of game software. Cabinets with different versions of game software may not link correctly.
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
Page 39 of 42
Trouble Shooting Control Problems Problem ??
Cause Bad Micro Switch
Buttons Do Not Work
Bad Wiring
Bad uGCI-6 I/O Card
Possible Solution Replace the micros switch on the button and re-test. Verify that the wires are connected to the correct spades on the micros switch. Turn off the Breeders’ Cup cabinet. Verify that all the wires are firmly connected to each speaker. Verify that no wires are frayed or improperly shorting to ground. If the uGCI-6 I/O card is bad all buttons and controls on the cabinet will not work. Make sure that the uGCI-6 I/O card has power plugged into it from the external power supply.
Trouble Shooting Miscellaneous Problems Problem ??
Cause Bad Ventilation Fan
Cabinet gets Very Warm
Marquee Lamp is Bad or Intermittent
Improper Amount of Credits given when Coins or Bills are Inserted
Game will not accept Coins or Bills
Whip and Hold buttons do not work during a Horse Race
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Ventilation Holes on cabinet are blocked Bad Fluorescent Tube
Possible Solution Verify that the exhaust fan is working located near the vents at the top of the cabinet. Replace the fan if worn or spinning slow Make sure you have proper clearance between the rear of the cabinet and the wall of the arcade. Make sure the vents holes are clear of dust and that air can flow freely. Check the Fluorescent Tube for darkened or cracked end. Replace the Fluorescent tube if it looks worn.
Bad Fluorescent Fixture
Verify the Fluorescent tube pins make a good connection with the lamp fixture. Check the ballast for proper operation.
Incorrect Setting in Operator Menu
Go in the Operator Menu and verify the Coin settings, and adjust them as necessary.
Bad Wiring
Turn off the Breeders’ Cup cabinet. Verify that all the wires are firmly connected to each coin mech or Bill Validator. Verify that no wires are frayed or improperly shorting to ground.
Bad Coin Mech
Verify the Coin Mech is not jammed. Make sure the Coin Mech is properly aligned and latched to the Coin Door
Bad Bill Validator
Verify the Bill Validator is powered on and working. If the Bill Validator is bad it will usually blink an error code on the inside of the Coin Door.
Improper Network Settings
If this is the only cabinet at the location and it is not linked to any other Breeders’ Cup cabinets. Go in the Operator Menu under Game Options and verify the Network setting is set to NO.
040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
Breeders’ Cup Warranty Info
LIMITED WARRANTY UltraCade Technologies warrants that its computer circuit boards, hard drives, power supplies, monitors, displays, controls, sensors, and mechanical structures are free from defects in materials and workmanship under normal use and service for a period of one year from the date of shipment. All software and accompanying documentation furnished with, or as part of the Product, is supplied “AS IS” with no warranty of any kind except where expressly provided otherwise in any documentation or license agreement furnished with the Product. During the warranty period, UltraCade Technologies will, at no charge, repair the Product, provided: 1) Purchaser believes that the Product is defective in material or workmanship and promptly notifies UltraCade Technologies in writing with an explanation of the claim; 2) All claims for warranty service are made within the warranty period; 3) Products are returned adequately packed and freight prepaid to UltraCade Technologies designated service center; 4) UltraCade Technologies inspection or test of the Product verifies to UltraCade Technologies satisfaction that the alleged defect(s) existed and were not caused by accident, misuse, neglect, unauthorized or attempted repair or testing, unauthorized modification, incorrect installation, vandalism, failure to follow the maintenance schedule or procedures; or operation in out-of-specification environmental conditions. UltraCade Technologies will return the repaired Product freight prepaid to the Purchaser. All freight costs associated with replacement of warranty parts after expiration of the original warranty period are the responsibility of the Purchaser. UltraCade Technologies is not obligated to provide the Purchaser with a substitute unit or on-site service during the warranty period or at any time. If after investigation UltraCade Technologies determines that the reported problem was not covered by the warranty, Purchaser shall pay UltraCade Technologies for the cost of investigating the problem at its then prevailing per incident billing rate. No repair or replacement of any Product or part therein shall extend the warranty period as to the entire Product. The warranty on the repaired part only shall be in effect for a period of ninety (90) days following the repair or replacement of that part or the remaining period of the Product parts warranty, whichever is greater. Purchaser’s exclusive remedy and UltraCade Technologies sole obligation is to supply or pay for all labor necessary to repair any Product found to be defective within the warranty period and to supply, at no extra charge, new or rebuilt replacements for defective parts. If repair or replacement fails to remedy the defect, then, and only in such event, shall UltraCade Technologies refund to Purchaser the purchase price for said Product. Purchaser’s failure to make a claim as provided above or continued use of the Product shall constitute an unqualified acceptance of said Product and a waiver by Purchaser of all claims thereto. IN NO EVENT SHALL UltraCade Technologies BE LIABLE FOR LOSS OF PROFITS, LOSS OF USE, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OPERATION OF THE GAME IN ANY CONDITION. UltraCade Technologies SHALL NOT BE RESPONSIBLE FOR THE SUITABILITY, PERFORMANCE, OR SAFETY OF ANY NONUltraCade Technologies PART OR ANY MODIFICATION PERFORMED BY ANY PRODUCT DISTRIBUTOR UNLESS SUCH WORK IS EXPRESSLY AUTHORIZED IN ADVANCE BY UltraCade Technologies. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON UltraCade Technologies PART, EXCEPT FOR ANY EXPRESS WARRANTY SET FORTH IN A WRITTEN CONTRACT BETWEEN UltraCade Technologies AND PURCHASER CONTAINING SPECIFIC TERMS WHICH SUPERSEDE THE TERMS HEREIN. THIS WARRANTY DOES NOT AUTHORIZE ANY OTHER PERSON TO ASSUME OTHER LIABILITIES, IF ANY, CONNECTED WITH THE SALE OF PRODUCTS BY UltraCade Technologies. Breeders’ Cup Operator Manual
040-1201-01 Rev .03 11/17/2006 © & ™ 2005 UltraCade Technologies All Rights Reserved
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Technical Support Free telephone, email and online support are provided for the Breeders’ Cup systems during the warranty period. In addition to helping with trouble shooting and diagnosing defective parts technical support is prepared to help you with questions about the operation of your Breeders’ Cup game. When you contact technical support at UltraCade Technologies Technologies, please provide the following background information to aid our technical support process: Your Company Name, Mailing Address, and Telephone number Your Breeders’ Cup cabinet Serial Number A summary of the question or a detailed description of the problem with your Breeders’ Cup cabinet Technical Support is available from 6:00am-6:00pm PST, Monday through Friday. Call 800.705.7550 or +1.408.436.8885 to reach a technical support staff member. Email support is available if you email
[email protected]
Warranty Service If at some point you require warranty service, contact your distributor. If technical support staff determines that parts on your Breeders’ Cup cabinet are defective, a Return Merchandize Authorization (RMA) number will be issued.
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040-BC_OPER-UCT Rev .03 11/17/2006 Breeders’ Cup Operator Manual © & ™ 2005 UltraCade Technologies All Rights Reserved
