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C-11221 Instruction Ef3 Din Technical Manual

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October 2018
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SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED PAPER. PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE PELLET STOVE EF3 Freestanding, Fireplace Insert, and Built-In Heater TECHNICAL MANUAL 6 PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET BURNING ROOM HEATER. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY, OR EVEN DEATH. �� Contact your building or fire officials about restrictions and installation inspection requirements in your area. 50-1071 Table of Contents Introduction...................................................................................................................................3 Rating Label Location...........................................................................................................3 Important Safety Data..........................................................................................................3 Safety Warnings And Recommendations................................................................................3 Installation.....................................................................................................................................5 Deciding Where to Locate your Pellet Appliance......................................................................5 Removing Pellet Stove From Pallet.........................................................................................5 Dimensions - Freestanding....................................................................................................6 Dimensions - Fireplace Insert and Built-In Heater....................................................................6 Clearances to Combustibles - Freestanding.............................................................................7 Clearances to Combustibles - Fireplace Insert.........................................................................7 Clearances to Combustibles - Built-In Heater...........................................................................8 Pedestal Installation..............................................................................................................8 Vent Termination Requirements.............................................................................................9 Outside Fresh-Air Connection..............................................................................................10 Exhaust And Fresh Air Intake Locations................................................................................10 Mobile Home Installation - Freestanding...............................................................................11 Corner Through Wall Installation - Freestanding...................................................................11 Horizontal Exhaust Through Wall Installation - Freestanding..................................................12 Through Wall With Vertical Rise and Horizontal Termination Installation - Freestanding............13 Inside Vertical Installations - Freestanding............................................................................14 Outside Vertical Installations - Freestanding.........................................................................14 Hearth Mount Installation - Freestanding..............................................................................15 Masonry Fireplace Installation - Fireplace Insert....................................................................16 Installation For A Built-In Heater..........................................................................................18 Installation of Control Panel into Surround Panel - FPI and BIH..............................................18 Installation and Removal of The Surround Panels - FPI and BIH.............................................19 Slider/Damper Installation...................................................................................................20 Slider/Damper Setting.........................................................................................................20 The Tube Scraper Rod.........................................................................................................21 Troubleshooting............................................................................................................................22 Wiring Diagram.............................................................................................................................26 Parts List......................................................................................................................................27 Parts List - Options........................................................................................................................30 Parts Diagram - Components..........................................................................................................31 Parts Diagram - Steel.....................................................................................................................32 Warranty......................................................................................................................................33 Installation Data Sheet..................................................................................................................36 2 Introduction * This manual is designed for the technician in conjunction with the owner’s manual. * RATING LABEL LOCATION: Freestanding: The rating label is located on the inside of the hopper lid. Insert: The rating label is located on the hopper cover. IMPORTANT SAFETY DATA: Please read this entire Owner’s Manual before installing or operating this ENVIRO Pellet Stove. Failure to follow these instructions may result in property damage, bodily injury or even death. Contact your local building or fire official to obtain a permit and any information on installation restrictions and inspection requirements for your area. To prevent the possibility of a fire, ensure that the appliance is properly installed by adhering to the installation instructions. An ENVIRO dealer will be happy to assist you in obtaining information with regards to your local building codes and installation restrictions. Be sure to maintain the structural integrity of the home when passing a vent through walls, ceilings, or roofs. The stove’s exhaust system works with negative combustion chamber pressure and a slightly positive chimney pressure. It is very important to ensure that the exhaust system be sealed and airtight. The ash pan and viewing door must be locked securely for proper and safe operation of the pellet stove. Do not burn with insufficient combustion air. A periodic check is recommended to ensure proper combustion air is admitted to the combustion chamber. Setting the proper combustion air is achieved by adjusting the slider damper located on the left side of the stove. When installing the stove in a mobile home, it must be electrically grounded to the steel chassis of the home and bolted to the floor. Make sure that the structural integrity of the home is maintained and all construction meets local building codes. Minor soot or creosote may accumulate when the stove is operated under incorrect conditions such as an extremely rich burn (black tipped, lazy orange flames). If you have any questions with regard to your stove or the above-mentioned information, please feel free to contact your local dealer for further clarification and comments. SAFETY WARNINGS AND RECOMMENDATIONS: Caution: Do not connect to any air distribution duct or system. Do not burn garbage or flammable fluids such as gasoline, naptha or engine oil. Unit hot while in operation. Keep children, clothing and furniture away. Contact may cause skin burns. SOOT: Operation of the stove with insufficient combustion air will result in the formation of soot which will collect on the glass, the heat exchanger, the exhaust vent system, and may stain the outside of the house. This is a dangerous situation and is inefficient. Frequently check your stove and adjust the slider/ damper as needed to ensure proper combustion. See: “INSTALLATION SLIDER/DAMPER SETTING”. 3 Introduction ELECTRICAL: The use of a surge protected power bar is recommended. The unit must be grounded. The grounded electrical cord should be connected to a standard 220-240 volts (2.26-2.46 Amps), 50 hertz electrical outlet and also must be accessible. If this power cord should become damaged, a replacement power cord must be purchased from the manufacturer or a qualified ENVIRO dealer. Be careful that the electrical cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges. This unit’s maximum power requirement is 520 watts. GLASS: Do not abuse the glass by striking or slamming the door. Do not attempt to operate the stove with broken glass. The stove uses ceramic glass. Replacement glass must be purchased from an ENVIRO dealer. Do not attempt to open the door and clean the glass while the unit is in operation or if glass is hot. To clean the glass, use a soft cotton cloth and mild window cleaner, gas or wood stove glass cleaner, or take a damp paper towel and dip into the fly ash. This is a very mild abrasive and will not damage the glass. FLAMMABLE LIQUIDS: Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start or “freshen up” a fire in the heater. Keep all such liquids well away from the heater while it is in use. SMOKE DETECTOR: Smoke detectors should be installed and maintained in the structure when installing and operating a pellet burning appliance. OPERATION: The ash pan and door must be closed securely for proper and safe operation of the pellet stove. Also ensure all gaskets on the door are checked and replaced when necessary. INSTALLATION: Be sure to maintain the structural integrity of your home when passing a vent through walls, ceilings, or roofs. It is recommended that the unit be secured into its position in order to avoid any displacement. DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT. DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE. FRESH AIR: Outside Fresh Air connection is optional. Must be connected to all units installed in Mobile and “Air Tight Homes” (R2000) or where required by local codes. Consider all large air moving devices when installing your unit and provide room air accordingly. Limited air for combustion may result in poor performance, smoking and other side effects of poor combustion. If you have any questions with regards to your stove or the above-mentioned information, please feel free to contact your local dealer for further clarification and comments. SINCE SHERWOOD INDUSTRIES LTD. HAS NO CONTROL OVER THE INSTALLATION OF YOUR STOVE, SHERWOOD INDUSTRIES LTD. GRANTS NO WARRANTY IMPLIED OR STATED FOR THE INSTALLATION OR MAINTENANCE OF YOUR STOVE. THEREFORE, SHERWOOD INDUSTRIES LTD. ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE(S). SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE 4 Installation DECIDING WHERE TO LOCATE YOUR PELLET APPLIANCE: 1. Check clearances to combustibles. 2. Do not obtain combustion air from an attic, garage or any unventilated space. Combustion air may be obtained from a ventilated crawlspace. 3. Do not install the stove in a bedroom. 4. You can vent the stove through an exterior wall behind the unit or connect it to an existing masonry or metal chimney (must be lined if the chimney is over 6” (15 cm) diameter, or over 28 inches² (180 cm²) cross sectional area). An interior vent can be used with approved pipe passing through the ceiling and roof. 5. Locate the stove in a large and open room that is centrally located in the house. This will optimize heat circulation. 6. The power cord is 8 feet (2.43 m) long and may require a grounded extension cord to reach the nearest electrical outlet. REMOVING PELLET STOVE FROM PALLET: To remove your new stove from its pallet, open the left and right side panels. To open the side panels remove the ash pan cover from the magnets located below the door. Remove the two (2) T-20 screws located at the bottom corners of the left and right side panels. Remove the two (2) T-20 screws located between the hopper side rails and the side panels at the front edge of the side panel. There are two (2) wood screws that are holding the bottom of the stove to the pallet. Remove the screws. Close the side panels. See “PEDESTAL INSTALLATION” to install the pedestal. �� Figure 1: Screws to take out to remove stove from pallet. 5 Installation DIMENSIONS - FREESTANDING: �� Figure 2: Dimensions of EF3 Freestanding. DIMENSIONS - FIREPLACE INSERT AND BUILT-IN HEATER: �� Figure 3: Dimensions of EF3 Fireplace Insert. 6 Installation CLEARANCES TO COMBUSTIBLES - FREESTANDING: When installing this unit on a combustible floor (for example linoleum, hardwood flooring) a noncombustible hearth pad must be under the unit. The pad must extend at least the width of the appliance [22” (558 mm)] and at least the depth of the appliance plus 6” (153 mm) in front of the appliance [29 3⁄4” (756 mm)]. Side wall to unit - 6 inches (15 cm) Back wall to unit - 1 inches (2.5 cm) Corner to unit - 1 inches (2.5 cm) Door front to edge of floor protection - 6 inches (15 cm) These dimensions are minimum clearances but it is recommended that you ensure sufficient room for servicing, routine cleaning and maintenance. �� 36" (91cm) �� 30" (76 cm) �� 48" (122 cm) �� Figure 4: EF3 Freestanding Clearance to Combustibles. Figure 5: EF3 Freestanding Minimum Alcove Size. Minimum Alcove width - 36 inches Minimum Alcove height - 48 inches Maximum Alcove depth - 30 inches (91 cm) (122 cm) (76 cm) CLEARANCES TO COMBUSTIBLES - FIREPLACE INSERT: Refer to Figure 6. - 8 inches (20.3 cm) Mantel projection - 10 inches (25.4 cm) Mantel to top of unit - 8 inches (20.3 cm) Top facing to unit - 8 inches (20.3 cm) Side facing to unit - 6 inches (15.2 cm) Floor protection - 6 inches (15.2 cm) on either side and to the front must be protected by non-combustible material. 10" (25.4 cm) Mantel 8" (20.3 cm) Side Wall Side wall to unit 8" (20.3 cm) Floor Protection; Minimum 6" (15 cm) in front of door Figure 6: EF3 Fireplace Insert Clearance to Combustibles. 7 Installation CLEARANCES TO COMBUSTIBLES - BUILT-IN HEATER: Refer to Figures 6 and 7. 33" (84 cm) Side wall to unit - 8 inches (20.3 cm) Mantel projection - 10 inches (25.4 cm) Mantel to top of unit - 8 inches (20.3 cm) Top facing to unit - 8 inches (20.3 cm) Side facing to unit - 6 inches (15.2 cm) Floor protection - 6 inches (15.2 cm) (on either side and to the front must be protected by non-combustible material) Sides and rear walls to standoffs: - 0 inches (0 cm) Recess depth: - 11 inches (30 cm) 12" (30.5 cm) 30" (76 cm) 6" (15 cm) 6" (15 cm) Floor Protection Figure 7: EF3 Built-In Heater recommended framing. PEDESTAL INSTALLATION: The all models comes with a pedestal that has to be attached prior to installation: • Remove the unit from the box • Remove the freestanding pedestal from the box. Remove the FPI or BIH pedestal from the hopper Figure 9: Fireplace Insert Pedestal. �� Figure 8: Freestanding Pedestal. • Place the unit on its back on the pallet. • Back the four (4) 5/16” hex head screws in the base off three (3) to four (4) full turns. • Align the keyholes in the pedestal with the screws, lock into place. • Secure the two (2) pieces by tightening the four (4) screws from the inside of the pedestal for the freestanding or from the outside of the pedestal for the FPI or BIH. 8 Figure 10: Built-In Heater Pedestal. Installation VENT TERMINATION REQUIREMENTS: IT IS RECOMMENDED THAT YOUR PELLET STOVE BE INSTALLED BY AN AUTHORIZED DEALER/INSTALLER. Table 1: Use in conjunction with Figure 11 for allowable exterior vent termination locations. Letter Minimum Clearance A 24 in (61 cm) Description B 48 in (122 cm) C 12 in (30 cm) Above any door or window that may be opened. (9” (23 cm) for outside fresh air install.) D 24 in (61 cm) To any adjacent building, fences and protruding parts of the structure. Above grass, top of plants, wood, or any other combustible materials. Beside/below any door or window that may be opened. (18” (46 cm) for outside fresh air install.) E 24 in (61 cm) Below any eave or roof overhang F 12 in (30 cm) To outside corner. G 12 in (30 cm) To inside corner, combustible wall (vertical and horizontal terminations). H 3 ft (91 cm) within a height of 15 ft (4.5 m) above the meter/regulator assembly I 3 ft (91 cm) J 12 in (30 cm) Clearance to non-mechanical air supply inlet to building, or the combustion air inlet to any appliance. K 24 in (61 cm) Clearance above roof line for vertical terminations. L 7 ft (2.13 m) Clearance above paved sidewalk or paved driveway located on public property. 1. Do not terminate the vent in any enclosed or semi-enclosed areas such as a carport, garage, attic, crawlspace, narrow walkway, closely fenced area, under a sundeck or porch, or any location that can build up a concentration of fumes such as stairwells, covered breezeway, etc. To each side of center line extended above natural gas or propane meter/ regulator assembly or mechanical vent. From any forced air intake of other appliance G K E D F B Opens G Opens B A Termination Cap Air Supply Inlet G C I G Gas Meter Opens Restriction Zone L H (Termination not allowed) Figure 11: Use in conjunction with Table 1 for allowable exterior vent termination locations. 2. Vent surfaces can become hot enough to cause burns if touched by children. Non-combustible shielding or guards may be required. 3. Termination must exhaust above the inlet elevation. It is recommended that at least five feet of vertical pipe be installed outside when the appliance is vented directly through a wall, to create some natural draft to prevent the possibility of smoke or odor during appliance shut down or power failure. This will keep exhaust from causing a nuisance or hazard from exposing people or shrubs to high temperatures. In any case, the safest and preferred venting method is to extend the vent through the roof vertically. 4. Distance from the bottom of the termination and grade is 12” (30 cm) minimum. This is conditional upon the plants and nature of grade surface. The exhaust gases are hot enough to ignite grass, plants and shrubs located in the vicinity of termination. The grade surface must not be lawn. 5. If the unit is incorrectly vented or the air to fuel mixture is out of balance, a slight discoloration of the exterior of the house might occur. Since these factors are beyond the control of Sherwood Industries Ltd, we grant no guarantee against such incidents. NOTE: Venting terminals shall not be recessed into walls or siding. 9 Installation OUTSIDE FRESH-AIR CONNECTION: Outside fresh air is mandatory when installing this unit in airtight homes and mobile homes. �� When connecting to an outside fresh air source, do not use plastic or combustible pipe. A 15⁄8” minimum (42 mm) ID (inside diameter) steel, aluminum or copper pipe should be used. It is recommended, when you are installing a fresh air system, to keep the number of bends in the pipe to a minimum. � �� Figure 12: Outside Air Connection. EXHAUST AND FRESH AIR INTAKE LOCATIONS: EXHAUST Base of unit to center of flue Side of unit to center of flue Center of unit to center of flue FRESH AIR INTAKE. Base of unit to center of intake Side of unit to center of intake Center of unit to center of intake Freestanding 16 3⁄8” (41.5 cm) 5 3/16” (13.2 cm) 5 3⁄4” (14.6 cm) Fireplace Insert 9” (22.8 cm) 5 3/16” (13.2 cm) 5 3⁄4” (14.6 cm) Built-In Heater 10 3⁄4” (27.3 cm) 5 3/16” (13.2 cm) 5 3⁄4” (14.6 cm) 10 3⁄4” 12” 1” 3 3⁄8” 12” 1” 5 1⁄8” 12” 1” (27.3 cm) (30.4 cm) (2.5 cm) (7.4 cm) (30.4 cm) (2.5 cm) (8.6 cm) (30.4 cm) (2.5 cm) INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENTING MANUFACTURER �� Figure 13: EF3 Freestanding Inlet and Outlet Location. 10 �� Figure 14: EF3 Fireplace Insert Inlet and Outlet Location. Installation MOBILE HOME INSTALLATION - FREESTANDING: ● Secure the heater to the floor using the two holes in the pedestal. ● Ensure the unit is electrically grounded to the chassis of your home (permanently). ● Do not install in a room people sleep in. ● Outside fresh air is mandatory. Secure outside air connections directly to fresh air intake pipe and secure with three (3) screws evenly spaced. ENVIRO EF3 HEARTH PAD FLOORING STEEL FRAME 1/4” LAG BOLTS SECURELY FASTENED GROUND WIRE DIRECTLY TO METAL CHASSIS Figure 15: Mobile home installation. CAUTION: THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL AND CEILING/ROOF MUST BE MAINTAINED. CORNER THROUGH WALL INSTALLATION - FREESTANDING: Fresh Air Intake 1" (2.5cm) Wall thimble manufactured by pellet vent manufacturer. 1" (2.5cm) 6" (15 cm) Floor Protection Figure 16: Corner Installation. 11 Installation HORIZONTAL EXHAUST THROUGH WALL INSTALLATION - FREESTANDING: Vent installation: install vent at clearances specified by the vent manufacturer. A chimney connector shall not pass through an attic or roof space, closet or similar concealed spaces, or a floor, or ceiling. Where passage through a wall or partition of combustible construction is desired, the installation shall conform to CAN/CSA-B365 Installation Code for Solid-Fuel-Burning Appliances and Equipment. Only use venting of L or PL type with an inside diameter of 3 or 4 inches (7.6 or 10.1 cm). 1. Choose a location for your stove that meets the requirements stated in this manual and allows installation with the least amount of interference to house framing, plumbing, wiring, etc. 2. Install a non-combustible hearth pad (where necessary). 3. Place the appliance 15” (37.5 cm) Wall away from the wall. If the stove is thimble 1" to be set on a hearth pad, set the (2.5cm) unit on it. 12" (30.5cm) 4. Locate the center of the exhaust pipe on the stove. Extend that line 45° to the wall. Once you have located elbow the center point on the wall, refer to pellet vent manufacturer installation instructions for correct hole size and 6" Rodent clearance to combustibles. (15cm) mesh cap 5. Install the wall thimble as per the instructions written on the thimble. Fresh air intake Maintain an effective vapour barrier in accordance with local building codes. Existing floor Non-combustible 6. Install a length of 3” (76 mm) or (combustible) floor protection. 4” (101 mm) vent pipe into the Figure 17: Straight through wall Installation. wall thimble. The pipe should install easily into the thimble. 7. Install the fresh air intake (see OUTSIDE FRESH AIR CONNECTION). Exhaust Tube 8. Connect the exhaust vent pipe to the 3" (75mm) or 4" (100mm) "PL" or "L" vent exhaust pipe on Wall Thimble the stove. Seal the connection with high temperature silicone. 9. Push the stove 45° Elbow with screen or straight back, leaving Termination Cap a minimum of 1” (2.5 cm) clearance from the back of the stove to Fresh Air Intake the wall. Seal the vent High Temperature RTV Silicone Required pipe to the thimble with high temperature Figure 18: Venting to use with straight through wall Installation. silicone. 12 Installation 10. The pipe must extend at least 12” (30 cm) away from the building. If necessary, bring another length of pipe (PL type) to the outside of the home to connect to the first section. Do not forget to place high temperature silicone around the pipe that passes through the thimble. 11. Install a vertical pipe, or if all requirements for direct venting are met, install vent termination. The stainless steel cap termination manufactured by the vent manufacturer is recommended. However, when the vent terminates several feet above ground level and there are no trees, plants, etc. within several feet, a 45° elbow can be used as termination. The elbow must be turned down to prevent rain from entering. NOTE: • Some horizontal through wall installations may require a “T” and 3 to 5 feet (91 to 152 cm) of vertical pipe outside the building to help naturally draft in the unit. • This may be required if a proper burn cannot be maintained, after the stove has been tested and the airflow set. • This is due to the back pressure in the exhaust caused by airflow around the structure. • All sections of pipe must have three (3) screws evenly spaced and all horizontal and vertical vent sections located within the house must have a bead of high temperature silicone installed on the male end of the pipe before installation to create a gas tight seal. THROUGH WALL WITH VERTICAL RISE AND HORIZONTAL TERMINATION INSTALLATION - FREESTANDING: A 45° elbow with a rodent screen may be used in place of the termination cap (or stainless steel termination hood). Figure 19 is the recommended installation set up. Figure 20 is the installation to use if there is a concrete or retaining wall in line with exhaust vent on a pellet stove. The termination must be 12” (30 cm) from the outside wall and 12” (30 cm) above the ground. Horizontal frame for thimble Termination cap 90° elbow Wall thimble 90° elbow Wall framing Vertical section of vent pipe Termination cap Wall framing Wall strap Vertical section of vent pipe Horizontal frame for thimble Concrete Wall Clean out tee Wall thimble ENVIRO EF3 Figure 19: Venting horizontally with rise. ENVIRO EF3 Clean out tee Figure 20: Venting with concrete wall behind unit . 13 Installation INSIDE VERTICAL INSTALLATIONS - FREESTANDING: 1. Choose a stove location that is ideal. See the section “DECIDING WHERE TO LOCATE YOUR PELLET APPLIANCE.” 2. Place a non-combustible hearth pad where necessary. 3. Place the unit on the hearth pad (if installed on a carpeted surface) and space the unit in a manner so when the pellet vent is installed vertically, it will be 3” (7.6 cm) away from a combustible wall. 4. Locate the center of the fresh air intake pipe on the unit. Match that center with the same point on the wall and cut a hole about 1 5⁄8” (41 mm) in diameter. Rain cap Flashing 24" (61 cm) 3" (7.5 cm) clearance Use wall thimble or ceiling firestop 5. Install the fresh air intake pipe. 3" (7.5 cm) 6. Install the tee with clean out. 7. Install the pellet vent upward from there. When you reach the ceiling, make sure that the vent goes through the ceiling fire stop. Maintain a 3” (7.6 cm) distance to combustibles and keep attic insulation away from the vent pipe. Maintain an effective vapor barrier. 8. Finally, extend the pellet vent to go through the roof flashing. 9. Ensure that the rain cap is approximately 36” (900 mm) above the roof. Tee with cleanout 6" (15 cm) 6" (15 cm) Fresh air intake Non-combustible floor protection. Existing floor (combustible) Figure 21: Inside Vertical Installation. OUTSIDE VERTICAL INSTALLATIONS - FREESTANDING: To accomplish a outside vertical pipe installation, follow steps 1 through 5 in the “INSIDE VERTICAL INSTALLATIONS - FREESTANDING” section and then finish it by performing the following (refer to Figure 22). 1. Install a tee with clean out on the outside of the house. 2. Install PL vent upward from the tee. Make sure that you install support brackets to keep the vent straight and secure. 3. Install ceiling thimble and secure the flashing as you go through the roof. 4. Ensure that the rain cap is approximately 36” (91.5 cm) above the roof. 14 Installation Rain cap Flashing 24" (61cm) 3" (7.5cm) Clearance 1" (2.5cm) Rain Cap Support bracket Fresh-air intake Tee with cleanout Steel Plate or Flashing 6" (15cm) Type "L" vent Flexible or Rigid 6" Stainless Steel Liner Fresh air intake Non-combustible floor protection. Existing floor (combustible) Figure 22: Outside Vertical Installation. HEARTH MOUNT INSTALLATION - FREESTANDING: Damper Removed or Fastened Open 10" (25.4 cm) Mantel Minimum 8" (20 cm) from top of stove Clean-out tee Fresh-air intake should come from chimney. If holes already exist, freshair intake can be taken through back of fireplace or through ash dump. Min 6" (150 mm) Refer to Figures 23 and 24. 1. Install the hearth pad. 2. Lock fireplace damper in the open position. 3. Install a positive flue connector at the fireplace dampers. 4. Connect a tee or a 90° elbow to the exhaust pipe. 5. Install flexible stainless steel liner or listed pellet vent to the top of the chimney. Floor Protection Masonry Fireplace Combustible Floor Figure 23: Freestanding hearth mount installation. 15 Installation �� Figure 24: Freestanding hearth mount installation overview. MASONRY FIREPLACE INSTALLATION - FIREPLACE INSERT: The fireplace insert model requires a surround panel and a pedestal. When installing this unit, ensure that the pedestal is removed from the inside of the hopper and installed on the bottom of the unit (see “PEDESTAL INSTALLATION”). Assemble surround panel (see “ASSEMBLING THE SURROUND PANEL - FIREPLACE INSERT”) before starting installation. A non-combustible hearth pad must cover combustible flooring underneath, as well as 6” (150 mm) in front of the heater and 6” (150 mm) to the side of the heater. 1. Install the hearth pad. 2. Lock the fireplace damper in the open position. 3. Install a positive flue connector at the fireplace damper. 16 Installation �� 4. Connect a tee or 90° degree elbow to the exhaust pipe. 5. This fireplace insert must be installed with a continuous chimney liner of 3” or 4” diameter extending from the fireplace insert to the top of the chimney. The liner must conform to type 3 requirements of CAN/ULC S635. 6. (Recommended) Install fresh air intake either through the back of the fireplace or through the positive flue connector. �� Figure 25: Masonry fireplace installation. When installing the insert into a masonry fireplace, DO NOT remove any bricks or masonry, with the following exception: masonry or steel, including the damper plate, may be removed from the smoke shelf and adjacent damper frame, if necessary, to accommodate a chimney liner. Do this only if their removal will not weaken the structure of the fireplace and chimney, and will not reduce protection for combustible materials to less than that required by the national building code. When installing the fireplace insert into a zero clearance fireplace, DO NOT cut or modify any factory firebox parts. If the fireplace insert does not fit into a zero clearance fireplace, we recommend you use an ENVIRO freestanding model and install as a hearth mounted unit. Install a 3” (76 mm) flex pipe from the stove to the top of the chimney (see “HEARTH MOUNT INSTALLATION - FREESTANDING:”). 17 Installation INSTALLATION FOR A BUILT-IN HEATER: Combustible materials and structure Surround Panel This unit includes a 3” (75 mm) pedestal and surrounding faceplates. The part of the unit behind the faceplate can be enclosed with combustible material. It has 1” (25 mm) standoffs to establish clearances to combustibles to the back, top and sides. Wall thimble 12" (30.5 cm) 45° elbow 6" (15 cm) Rodent mesh cap Fresh air intake Non-combustible floor protection. 3" (7.5 cm) Pedestal Refer to “CLEARANCES TO COMBUSTIBLES - BUILT-IN HEATER“ and Figure 6 and 7 for the size and placement of the alcove to be built for the unit. For the venting refer to “HORIZONTAL EXHAUST THROUGH WALL INSTALLATION - FREESTANDING“. Existing floor (combustible) Figure 26: Built-in heater installation. INSTALLATION OF CONTROL PANEL INTO SURROUND PANEL - FPI AND BIH: When installing the control panel into the surround panel, the surround does not need to be assembled. The control board will be found in behind the firebox. Place the control panel on the backside of the right surround panel so the hinge is on the outside and the top and bottom holes on the control panel line up with those on the surround. Attach using two (2) T-20 screws through the front of the surround into the circuit board control panel. After the surround has been assembled and is ready to be installed on the unit, plug the wiring harness into the control panel (see Figure 28 or 29). �� Figure 27: Control Panel Cover. 18 Figure 28: Control Panel Back Circuit Board. Figure 29: Control Panel Back - Timer. Installation INSTALLATION AND REMOVAL OF THE SURROUND PANELS - FPI AND BIH: 1. Attach one side trim to the top trim, using a corner bracket (see Figure 30) to secure pieces together. There are two (2) main pieces to each corner bracket (see Figure 31). When installing the corner pieces into the trim, the “B FACE” sides must face each other and the screw heads are to face out. With the bracket in place and the top and a side trim snug together, use a flat head screwdriver to turn the two (2) screws in the Surround bracket to tighten it into the trim. Panel Do not over-tighten the corners or Figure 30: Corner brackets for trim. the side trim cannot be removed during servicing. #8 screw 2. Attach the other side trim piece to the top trim, Figure 31: Two pieces of corner using the same method used in Step 1. bracket. Side 3. Using three (3) T-20 screws on each side Trim attach the hinges on the side surround panels to the unit’s side panels (refer to Figure 33). 4. Plug the wiring harness into the control panel (see Figure 28 or 29). 5. Loosen the front hopper lid screws and center the top surround panel under the hopper lid., tighten screws. 6. Insert each side panel anchor bolt through the top panel into the corresponding side panel holes and tighten using a 7/16” wench or socket (refer to Figure Surround Panel 34). 7. Place assembled trim over the surround assembly. On the side trims, there are holes 2” (50 mm) from either end. Use a Phillips screwdriver to place a #8 Figure 32: Screw to hold the trim against screw 11⁄4” long in each hole and tighten just enough to keep the trim against the surround. the surround. (refer to Figure 32). Figure 33: Panel placed on unit. Figure 34: Assembling the Surround Panel, back view. 19 Installation REMOVAL: When maintenance is required on the unit the surround must be removed. Follow steps 4 through 7 in reverse order. The side panel can remain attached because they swing forward for easy access (refer to Figure 35). �� Figure 35: Side surround panel swings forward. SLIDER/DAMPER INSTALLATION: Not for installation in Germany. This is used to regulate the airflow through the pellet stove. 1. Remove the slider rod (short rod with knob and nuts) from their package and open the left side panel. 2. Remove the knob and outer nut from the knob. Push the rod through the hole in the slider. Place the lock nut on the rod and tighten, leaving a 1/32” (1 mm) gap between the slider and the other nut. 3. Make sure the slider moves freely. Close the side panel and tighten screws after placing the rod through the panel. Screw the knob onto the slider. �� Figure 36: Slider / damper assembly. SLIDER/DAMPER SETTING: This is used to regulate the airflow through the pellet stove. A Qualified Service Technician or Installer should mark the slider rod in the current settings. The slider damper is located behind the left side panel. To open the left side panel, undo the one screw located in the upper front corner of the cabinet side 20 Installation SPECIAL NOTES: The easiest way to make sure that an efficient flame is achieved is to understand the characteristics of the fire. • A tall, lazy flame with dark orange tips requires more air – Open slider (pull out) slightly. • A short, brisk flame, like a blowtorch, has too much air – Close slider (push in) slightly. • If the flame is in the middle of these two characteristics with a bright yellow/orange, active flame with no black tips then the air is set for proper operation. Pellet quality is a major factor in how the Pellet stove will operate. If the pellets have a high moisture content or ash content the fire will be less efficient and has a higher possibility of the fire building up and creating clinkers (hard ash build-up). Figure 38: Efficient Flame. If the fire should happen to go out and the Dial-A-Fire has been set on the lowest setting, the Slider Damper should be pushed in slightly, decreasing the air in the firebox or the Dial-A-Fire can be turned up slightly. If, after long periods of burning, the fire builds up and overflows the burn pot or there is a build up of clinkers, this would be a sign that the pellet quality is poor, this requires more primary air, the slider damper must be pulled out to compensate. Pulling the slider damper out gives the fire more air. Taking a reading of vacuum pressure inside the firebox with a magnehelic gauge can be used to set the slider for best combustion. The best settings are a reading of 0.12 to 0.13 inches of water column (30 Pa) on the high fire setting. Some fuels may require higher or lower settings. The reading can be taken from the 1⁄8” (3 mm) hole located on the front of the unit below the door and behind the magnetic ash lip. �� Figure 37: Slider / damper positions. THE TUBE SCRAPER ROD: Put the stainless steel rod through the hole in the heat exchanger located behind the top louvers. Thread the rod into the scraper plate, which is visible from inside the firebox by removing the top baffle. 21 Troubleshooting DO NOT: ● Service the stove with wet hands. The stove is an electrical appliance, which may pose a shock hazard if handled improperly. Only qualified technicians should deal with possible internal electrical failures. ● Remove any screws in the firebox without first lubricating them with penetrating oil. WHAT TO DO IF: 1. 2. 3. 4. 5. 6. 7. 8. 9. The stove will not start. The stove will not operate when hot. The exhaust blower will not function normally. The convection blower will not function normally. Ignitor - Everything else in the stove operates but the ignitor will not light the pellets. The auger motor does not function normally. The Dial-A-Fire has no effect on the fire. The stove will not shut off. The stove keeps going out. *NOTE: All troubleshooting procedures should be carried out by qualified technicians or installers. 1. The stove will not start. « Make sure the stove is plugged in and the wall outlet is supplying power. w Push the Start-up switch. If the stove fails to start, unplug the unit and open the hinged side panels (held tight with two screws). w With the stove unplugged, examine all connections. Make sure they are firmly connected and that there are no exposed wires touching the stove (except the chassis ground wire). w Check the continuity and placement of connections against the Wiring Diagram in this manual. w Ensure that the connections to the fifteen (15) minute start-up timer are correct. w Attempt to bypass the switch by inserting a jumper wire between the red and white wires that attach to the switch. Plug the stove back in. If the stove starts, replace the switch. w If this fails, replace the fifteen (15) minute start-up timer. Caution: Installation of a new start-up timer without checking the ignitor resistance may cause another failure to the new start-up timer due to a short in the ignitor. The proper resistance through the ignitor should be 138Ω to 250Ω. 2. The stove will not operate when hot. « Check the hopper for fuel. « Incorrect air damper setting - Excessive air may consume the fire too quickly before the next drop of fuel, leaving completely unburned fuel in the burn pot liner. Insufficient air will cause build up, further restricting the air flow through the Burn Pot Liner. This in turn will cause the fuel to burn cold and very slowly. Fuel may build up and smother the fire. (NOTE: Unit may require a change to the vent system or installation of fresh air to correct Air to Fuel ratio problems). « Combustion Blower failure - The Combustion Blower is not turning fast enough to generate the proper vacuum in the fire box. Visual Check – is the blower motor turning? « Check Vacuum levels in the exhaust channel by bypassing the Vacuum Switch, then remove the Vacuum hose from Vacuum Switch. Check exhaust vacuum readings by placing the open end of the Vacuum Hose on a Magnahelic Gauge (readings must be above 0.10” W.C. on low fire). Note: If the motor fails to reach a 0.10” W.C. reading, then replace the Combustion Blower. 22 Troubleshooting « Poor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove burning or operational. « Exhaust Temperature Sensor failure – Bypass sensor located on Exhaust Blower. If stove now operates properly, the unit may require cleaning or a new sensor. Contact your local dealer for service. « The unit may require cleaning. Contact your local dealer for service. w Unplug the stove, open the left side panel. Jump the two (2) brown leads that are attached to the 140°F (60°C) temperature sensor. If the stove operates replace the 140°F (60°C) sensor. 3. The exhaust motor will not function normally. « Open the left side access panel; check all connections against the wiring diagram. « See “2. The stove will not operate when hot.” section. « Contact your local dealer for service. w If all the connections are verified and the exhaust blower does not function at all, tap lightly on the exhaust blower’s motor end cap, this may loosen a tight motor. w Apply 220 V AC directly to the exhaust blower. If the motor does not run, replace the blower. w If the motor runs, have your dealer check the harness. 4. The convection blower will not function normally. w Check all the connections between the controller, switch, and the convection blower against the wiring diagram. w If the convection motor will not run, apply 220 V AC to the motor directly. If the motor runs, replace the fan controller. If the motor does not run, the convection blower has failed. Replace the blower. w If the convection blower runs on high at all times (no control with the fan controller), check the connections from the 160°F (71°C) sensor (located on the upper left side of the firewall) and convection fan controller to the blower. Disconnect one of the wires from the sensor; if control of the convection blower returns to the fan controller, replace the sensor. w If the motor is still on high, re-connect the sensor and replace the convection fan controller. 5. Ignitor - Everything else in the stove operates but the ignitor will not light the pellets. « Check the burn pot liner placement. w Check all the electrical connections on the 120°F (49°C) temperature sensor located on the exhaust channel. w Check the connections at the ignitor socket. w Place a jumper wire between the two leads on the 120°F (49°C) temperature sensor. If the ignitor works, replace the sensor. w If the ignitor does not work, replace it. 6. The auger motor will not function normally. « If the Auger gear box does not turn but the motor’s armature does try to spin then the auger is jammed. – Try to break apart jam by poking at the jam through the drop tube. If this fails then empty the hopper and remove the Auger Cover **Remember to re-seal the cover after installation** w Make sure the exhaust blower is operating. w Make sure the dial-a-fire is turned on. w Unplug the stove and open the side and back panels. w Check all the connections to the auger motor, auger dial-a-fire, vacuum sensor, 200°F (93°C) temperature sensor and the timing control module against the wiring diagram in this manual. w Check the condition of the vacuum hose (located on the left side of the stove). It should not be cracked or torn and should be installed on the top air inlet tube on the vacuum sensor. 23 Troubleshooting w Check the manual reset button on the 200°F (93°C) temperature sensor. If this sensor has been tripped, check for the cause of the over-heating before pushing the red button in. Check auger for movement. w If the auger still does not work, then apply 220 V AC directly to the auger motor. If the auger motor does not work, replace it. w By pass the 200°F (93°C) temperature sensor with a jumper wire; check the auger. If the auger works, replace the sensor. w Check the voltage across the load pins of the timing module. It should be around 1 V to 2 V, cycling to line voltage during an auger pulse. If not, replace the timing control module. w Check the vacuum sensor by placing a jumper wire between the blue wire and the black wire that are attached to the sensor. If the auger works, test to see if the exhaust blower is producing enough vacuum. w To test the exhaust vacuum, place a magnehelic gauge in the sensor end of the vacuum tube. It should read 0.5” W.C. If the reading is good, replace the vacuum sensor. w If the auger motor still does not work, then attempt to by-pass the auger dial-a-fire control by removing the leads from the timing control module’s second delay pins and placing a jumper across the pins. If the auger now cycles very quickly, test the dial-a-fire potentiometer. If the auger did not cycle, replace the timing control module. w To test the dial-a-fire potentiometer, the potentiometer should have a range of 68KΩ to approximately 850 KΩ (± 10%). If the range is not close, replace the potentiometer. w Call your local dealer for service. 7. The dial-a-fire has no effect on the fire. w Make sure all connections to the timer control module are secure. w Perform a resistance test to the dial-a-fire potentiometer by placing the two (2) test leads from a multimeter into the leads of the potentiometer. The potentiometer should have a range of 68KΩ to approximately 850 KΩ (± 10%). Potentiometer Readings: If the range is not close or does not vary then replace the potentiometer. Full counter-clockwise (switched off) = open circuit, overload or infinite resistance Low fire .....................................800 KΩ to 900 KΩ High fire.....................................68 KΩ to 82 KΩ 8.The stove will not shut off. w Check the connections to the 140°F (60°C) temperature sensor, start-up switch and the start-up timer against the wiring diagram. w Check the 140°F (60°C) temperature sensor by removing one of the brown wires from the sensor. The unit should shut down right away as long as the start button was not pressed within 15 minutes of this test. If the stove shuts down within fifteen (15) minutes, replace the 140°F (60°C) sensor. If the stove does not shut down within fifteen (15) minutes, test the switch. w To test the switch, the stove must be cold. Pull the plug, then plug the stove back in. If it fails to start, replace the switch. 9.The stove keeps going out If the stove goes out and leaves fresh unburned pellets or cigarette-like ashes in the burn pot liner, the fire is going out before the stove shuts off. « Check to see that the Slider / Damper is in the correct position. w Turn the Dial-a-Fire up slightly (poor quality pellets will require slightly higher settings). 24 Troubleshooting If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove has shut down due to a lack of air, exhaust temperature, or power failure. « Adjust the Slider / Damper. « Check to see if the stove needs a more complete cleaning. « Did the power go out? « Contact your local Dealer for service. w Turn the Dial-a-Fire up slightly (poor quality pellets will require slightly higher settings). If the stove goes out and there are no pellets in the liner, the auger is stopping. « See “The auger motor will not function normally” and “The exhaust blower will not function normally.” 25 Wiring Diagram 160oF (71oC) Convection Temperature Sensor Purple Purple 140oF (60oC) Exhaust Temperature Sensor Vacuum Switch Exhaust/Combustion Blower Brown Brown Blue Blue Brown Brown Purple Black Power Cord Brown Brown Ignitor 120oF (49oC) Ignitor Temperature Sensor Orange Blue Orange Grey Auger Motor Auger Timer Convection Blower Brown White Black Black Purple Purple Purple Yellow Yellow Dial-A-Fire Black Grey Blue Grey Purple Start-Up Timer Brown Black Brown White White Red 200oF (93oC) High Limit Temperature Sensor 26 120 V White 220 V Light Blue Grey Grey Black Purple Black Fan Controller Black Black Grey Auger Light Red White Start Switch 120 V Black 220 V Brown Parts List Reference Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Description Part Number Freestanding Fan Controller Knob Auger Motor - 220V Convection Blower - 220V Convection Blower Impeller Convection Blower Insulator (Gasket) Combustion Main Impeller Combustion Cooling Impeller Exhaust Temperature Sensor 140°F (60°C) Ceramic Combustion Blower Mounting Gasket Combustion Blower Housing Gasket Fan Temperature Sensor 160°F (71°C) Ignition Temperature Sensor 120°F (49°C) Ceramic High Limit Temperature Sensor 200°F (93°C) Manual Reset Vacuum Switch - 220V Silicone Hose Aluminum Hose Barb Ignition Burn Pot Auger Auger Brass Bushing & Plate Door Handle Complete Door Handle Hardware Only Power Up Timer Control - 220V Green Light - 220V Start Up Switch Dial-a-Fire - 220V Fan Controller With Knob - 220V Firebox Liner With Insulation Slider Damper Rod With Knob Heat Exchanger Rod With Knob 5⁄8” Door Gasket 7’ (2.1 m) Window Channel Tape 60” (1.5 m) EC-040 EF-001-220V EF-002-220V EF-004 EF-006 EF-008 EF-009 EF-010 EF-011 EF-012 EF-013 EF-015 EF-016 EF-017-220V EF-018 EF-019 EF-021 EF-025 EF-026 EF-028 EF-029 EF-037-220V EF-041-220V EF-043 EF-044-220V EF-045-220V EF-047 EF-050 EF-051 EF-056 EF-058 27 Parts List Reference Number 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 28 Description FPI & BIH Hopper Lid Knob & Stud Only FPI & BIH Ash Pan Latch Glass Set With Tape Slider Damper Plate Auger Brass Bushings (Set of 2) Firebox Liner Top Plate Dial-a-Fire Knob Knob 1 Inch Round 3⁄4” ID Auger Collar with Set Screw Wiring Harness Fireplace Insert Pedestal Complete Built-In Heater Pedestal Freestanding Back Grill Freestanding Ash Pan Cover Built-In Heater Kit Freestanding Hopper Lid With Handle Fireplace Insert Ash Pan Drawer With Latch Freestanding Stove Top Fireplace Insert Stove Top Ash Sill FPI & BIH Hopper Cover Front Grill Shoulder Bolt, Hardened Bush & Nut (Set of 2) Firebox Ceramic Wool Insulation Steel Brick Lining Freestanding Right Cabinet Side Freestanding Left Cabinet Side Freestanding Pedestal Complete Ignitor Tube Only Freestanding Hopper Lid Hinge Freestanding Hopper Side Rail (Left & Right) FPI & BIH Hopper Side Rail (Left & Right) Part Number EF-059 EF-060 EF-062 EF-064 EF-065 EF-066 EF-067 EF-068 EF-069 EF-071 EF-074 EF-074A EF-097 EF-099 EF-102 EF-104 EF-105 EF-111 EF-114 EF-121 EF-122 EF-123 EF-124 EF-126 EF-129 EF-133 EF-134 EF-139 EF-140 EF-141 EF-143 EF-145 Parts List Reference Number 36 37 38 39 40 41 42 43 44 45 46 47 47 48 49 50 51 52 53 Description Part Number Pellet Stove Cleaning Brush EMI Filter - 220V Freestanding Ash Drawer Freestanding Ash Pan Latch FPI & BIH Ash Pan Cover Magnet Set Firebox Cleaning Port Covers FPI & BIH Hopper Lid With Knob, Stud, and Hinge Pedestal & Ash Pan Gasket 10’ (3 m) Auger Timer Control (1 second) - 220V CE Power Cord - 220V Pin Ignitor - 220V Halogen Cycle Control Panel Door Built-In Heater Standoffs (Set of 2) Enviro Logo Gel Decal Control Panel Touch Latch Combustion Blower Exhaust Tube Circuit Board Control Panel (Circuit Board) Freestanding Phase Control Panel Complete - 220V FPI & BIH Phase Control Panel Complete - 220V Convection Blower Mount Stainless Steel Burn Pot Liner - High Ash Firebox Liner Top Rod Door Assembly Door Hinge Bracket Fireplace Insert Cabinet Side Right Fireplace Insert Cabinet Side Left Glass Extrusions (Set of 2) Exhaust Blower Assembly - 220V EF3 DIN Owner’s Manual EF3 DIN Technical Manual EF-156 EF-158 EF-160 EF-178 EF-188 EF-194A EF-202 EF-208 20-007-220V 20-010-220V 20-016-220V 20-034 20-040 50-160 50-322 50-323 50-327 50-330 50-486 50-494 50-524 50-587 50-591 50-602 50-604 50-751 50-752 50-767 50-900 50-1070 50-1071 29 Parts List - Options Reference Number 55 55 56 56 56 57 58 59 30 Description Log Set Decorative Trivet - Painted Decorative Trivet - Gold Louvre Trim - Brass Louvre Trim - Nickel Door Cover (No Louvre Trim) - Gold Door Cover With Louvre Trim - Nickel Door Cover (No Louvre Trim) - Painted Regular Surround Panel - Black Trim Regular Trim Only - Black Regular Trim Only - Brass Regular Trim Only - Nickel Oversized Surround Panel - Black Trim Oversized Trim Only - Black Oversized Trim Only - Brass Oversized Trim Only - Nickel Built-In Heater Surround Panel - Black Trim Built-In Heater Trim Only - Black Built-In Heater Trim Only - Brass Built-In Heater Trim Only - Nickel Tapped Corner Bracket Part Number 20-036 EF-150 EF-151 50-340 50-342 50-469 50-470 50-600 50-100 50-117 EF-091 50-129 50-101 50-119 EC-052 50-131 EF-077A 50-118 EF-153 50-130 EC-053 �� Parts Diagram - Components 31 Parts Diagram - Steel �� 32 Warranty Sherwood Industries Ltd. is the manufacturer of the Enviro line of heating products. At Sherwood Industries, our commitment to the highest level of quality and customer service is the most important thing we do. Each Enviro stove is built on a tradition of using only the finest materials and is backed by our Exclusive Lifetime Limited Warranty to the original purchaser. With Enviro, you’re not just buying a stove, you’re buying a company with years of unequalled performance and quality. Limited Lifetime Warranty: Under this warranty, Sherwood Industries Ltd. covers the fireplace or stove body and accessories against defects in materials and workmanship, for part repair or replacement for the first seven (7) years and limited labour for the first two (2) years to the original purchaser. This Warranty covers: Firebox, Heat Exchanger, Burn Pot, Firebox Panels, Ceramic Glass, Pedestals, Panels, Legs, Log Sets and Door Assembly. Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty. Limited Three (3) Year Warranty Under this warranty, Sherwood Industries Ltd. covers the Burn Pot Liner against defects in materials and workmanship, for part repair or replacement for the first three (3) years and limited labour for the first two (2) years to the original purchaser. Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty. Limited Two (2) Year Warranty: Under this warranty, Sherwood Industries Ltd. covers: Ignitor, Auger Motor, Circuit Board, Timers, Temp Sensors, Blowers, Vacuum Switch and Wire Harness, against defects in materials and workmanship, for part repair or replacement for the first two (2) years and limited labour for the first two (2) years to the original purchaser. Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty. Limited One (1) Year Warranty: Under this warranty, Sherwood Industries Ltd. covers all exterior surface finishes against defects in materials and workmanship, for part repair or replacement and limited labour for the first (1) year to the original purchaser. Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty. Here is how our Warranty works If you have any concerns with your Enviro product please contact the dealer where you purchased the fireplace or stove. Your dealer shall make all claims under this warranty in writing. To the Dealer When filling out a warranty claim please complete the following information on an official warranty claim form: Customer information: Name, address and telephone number of purchaser and date of purchase. Dealer information: Date of installation, name of installer and dealer, serial number of the appliance, nature of complaint, defects or malfunction, description and part numbers of any parts replaced. To the Distributor Sign and verify that work and information are correct. 33 Warranty Exclusions and Limitations: 1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint. 2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set. 3. A qualified installer must install this stove or fireplace. This Limited Warranty covers defects in materials and workmanship only if the product has been installed in accordance with local building and fire codes; in their absence, refer to the owner’s manual. If the product is damaged or broken as a result of any alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the Limited Warranty does not apply. 4. The stove must be operated and maintained at all times in accordance with the instructions in the Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of this Warranty policy. Performance problems due to operator error will not be covered by the Limited Warranty policy. 5. As this is a heating appliance some changes in colour of surface finishes may occur. This is not a flaw and as such is not covered under this warranty. 6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, is not covered under this Limited Warranty. 7. Misuse includes over-firing. Over-firing this appliance can cause serious damage and will nullify the Limited Warranty. 8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove glass, including but not limited to glass that is struck, has surface contaminates or has had harsh or abrasive cleaners used on it. 9. This warranty does not cover products made or provided by other manufacturers and used in conjunction with the operation of this stove without prior authorization from Sherwood Industries Ltd. The use of such products may nullify the Limited Warranty on this stove. If unsure as to the extent of this Limited Warranty, contact your authorized Enviro dealer before installation. 10. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental conditions. 11. The Limited Warranty does not cover installation and operational related problems such as spillage caused by environmental conditions. Environmental conditions include but are not limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting or ventilation, excessive offsets, negative air pressures or other influences caused by mechanical systems such as furnaces, fans, clothes dryers etc. 12. The Limited Warranty is void if: a) The stove has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals. b) The stove is subject to submersion in water or prolonged periods of dampness or condensation. c) Any damage to the unit, combustion chamber or other components due to water, or weather damage which is the result of, but not limited to, improper chimney/venting installation. c) Salt air in coastal areas or high humidity can be corrosive to the finish; these environments can cause rusting. Damage caused by salt air or high humidity is not covered by the Limited Warranty. 13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer’s settings of components, lack of proper and regular maintenance, alteration, or act of God. 14. The Limited Warranty does not cover damage caused to the fireplace or stove while in transit. If this occurs, do not operate the stove and contact your courier and/or dealer. 15. The Limited Warranty does not extend to or include firebox paint, door or glass gaskets with damage caused by normal wear and tear, or exterior paint discoloration or chipping, worn gaskets, etc. 16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or modification of the unit. 34 Warranty 17. Damage to plated surfaces caused by fingerprints, scratches, melted items, or other external scores and residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered in this warranty. 18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces. 19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint during normal usage. It is not a flaw and is not covered under warranty. 20. Sherwood Industries Ltd. is free of liability for any damages caused by the fireplace or stove, as well as inconvenience expenses and materials. The Limited Warranty does not cover incidental or consequential damages. 21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the Enviro fireplace or stove without the express written permission of Sherwood Industries Ltd. and bearing a Sherwood Industries Ltd. label of approval. 22. Any statement or representation of Enviro products and their performance contained in Enviro advertising, packaging literature, or printed material is not part of the Limited Warranty. 23. The Limited Warranty is automatically voided if the fireplace or stove’s serial number has been removed or altered in any way. If the stove is used for commercial purposes, it is excluded from the Limited Warranty. 24. No dealer, distributor, or similar person has the authority to represent or warrant Enviro products beyond the terms contained within the Limited Warranty. Sherwood Industries Ltd. assumes no liability for such warranties or representations. 25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth, facing, mantels, venting or other components. 26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty service fee reimbursement schedule. Labour rates are set per component and as such total labour costs may not be covered. 27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-field and is not liable for travel costs for service work. In the event of in-home repair work, the customer will pay any inhome travel fees or service charges required by the Authorized Dealer. 28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the purchase price of the unit. Sherwood Industries Ltd. has no obligation to enhance or modify any stove once manufactured (example: as a stove evolves, field modifications or upgrades will not be performed). 29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable. 30. This warranty only covers Enviro products that are purchased through an authorized Enviro dealer. 31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect. 32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the Limited Warranty. 33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of this stove. 34. Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and mail the warranty registration card and have the installer fill in the installation data sheet in the back of the manual for warranty and future reference. 35. Sherwood Industries Ltd. is responsible for stocking parts for a maximum of seven (7) years after discontinuing the manufacture or incorporation of the item into its products. An exception to this would be if an OEM supplier is not able to supply a part. 35 Installation Data Sheet The following information must be recorded by the installer for warranty purposes and future reference. NAME OF OWNER: NAME OF DEALER: _________________________________________ _________________________________________ ADDRESS: ADDRESS: _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ PHONE:___________________________________ PHONE:___________________________________ MODEL:___________________________________ NAME OF INSTALLER: SERIAL NUMBER:___________________________ DATE OF PURCHASE: _____________ _________________________________________ (dd/mm/yyyy) DATE OF INSTALLATION:___________(dd/mm/yyyy) ADDRESS: MAGNEHELIC AT INSTALL:___________________ _________________________________________ INSTALLER’S SIGNATURE: _________________________________________ _________________________________________ _________________________________________ PHONE:___________________________________ MANUFACTURED BY: SHERWOOD INDUSTRIES LTD. 6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3 www.enviro.com January 9, 2007 C-11221 36

C-11221 Instruction Ef3 Din Technical Manual

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