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Calyx Oms Data Sheet

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Intelligent Infrastructure Monitoring FULLY SUPPORTED DATA VISUALISATION WITH CALYX OMS (ONLINE MONITORING SERVICE) ITM Monitoring is renowned for its geotechnical and structural monitoring schemes, combining all the elements necessary to ensure you can confidently rely on the data which is so critical to informed decision-making. Maintenance Any successful monitoring is a combination of: 1. 2. 3. 4. 5. System Design System Design Installation Data presentation Support Maintenance ITM Monitoring understands the need for ensuring the clear presentation of verified data, and that the validity of the data is maintained throughout the life of the monitoring system. With Calyx OMS, these requirements are addressed through a single service where we visualise your data through our web based software platform and undertake system performance checks to assist with data validation and maintenance planning. We give you the confidence of knowing your monitoring system is fully functioning and that, through our ActiveSupport team, any issues arising will be flagged up to you and your project team. Features Benefits ActiveSupport Pro-active technical support to ensure service continuity Simple dashboard Project Overview at a glance Customisable Google Maps Scalable maps and plans inc. integration with Google Maps Multi-level alarming with user defined distribution groups Variable ‘calls to action’ for users and notifications via email, SMS and on-screen Entirely web-based & mobile device enabled 24/7 data access from any device with an internet connection Advanced graphing engine Clear data presentation with multi parameter ability Logbook integration Auditable project diary for manual event recording and maintenance planning Full integration of site cameras Remote visual verification of alarms or site activity Displays data from a diverse range of sensors Reduces need to run multiple data visualisation platforms Automated PDF reporting Key information disseminated to project stakeholders Scalable file manager with Dropbox™ and Google Drive™ integration Single repository for project files Access to both the raw and processed data stored in the database Own and extract your data to enable easy import Option to import open source data Add value to your own site data Bell Lane, Uckfield, East Sussex TN22 1QL United Kingdom t: +44 (0) 1825 765044 f: +44 (0) 1825 744398 e: [email protected] w: www.itmmonitoring.com Company Registration: 07101640. Reg. Office: 5th Floor, 24 Old Bond Street, London, W1S 4AW. VAT Number: 158224606 Fully Supported Data Visualisation with Calyx OMS Calyx OMS Calyx OMS has been designed from the bottom up to offer a user-friendly graphical interface. This allows quick and easy access to large amounts of geotechnical and structural instrumentation data - be it from a broad range of automated or manual sensors, on-site camera feeds or supplemented with third party, open source data to offer greater levels of intelligence. Calyx can be configured to suit specific user requirements and can be deployed on any type of project. It is as equally well suited to Construction Monitoring projects, which might have with high volumes of sensors and users, as it is for Asset Monitoring projects, where there might be multiple sites with low volumes of sensors. Being a web based system, Calyx OMS can be accessed from any internet enabled device and is responsive to smaller screens such as tablets and smartphones. This allows users to have unrestricted access to critical project data - a key consideration if users are likely to be required to make critical decisions when away from the office. Underpinning this software platform, our ActiveSupport data team carries out system performance and integrity checks to ensure that your monitoring data is being updated, and to ensure that any issues are reported to project team stakeholders. Screen shots Project overview at a glance with the Calyx OMS Dashboard Camera feed for visual verification of site activities Fully Supported Data Visualisation with Calyx OMS Drill down into sensor specific data Scalable maps and plans, integrated with Google Maps Alerts raised to reflect agreed parameters and actions required ActiveSupport Explained Daily system check (Monday-Friday) Help Desk Our team check for the presence of incoming data from your Telephone, email and screen share support and assistance. monitoring system Monday-Friday and record the results of these checks in daily reports which are issued to your project Never lose your data – data back-up and archiving team. If there is no new data, we will investigate the cause and Calyx database is automatically backed-up and archived every report our findings that day, along with recommended actions to day. If required, our ActiveSupport team can also assist you in resolve the problem downloading your data to store elsewhere Daily data check (Monday-Friday) Maintenance planning Our ActiveSupport team will perform daily remote checks on Our ActiveSupport team will continually assess for maintenance data logger/sensor combinations, to assess if data is constant. requirements and flag these to your project team accordingly, This will highlight any issues with individual sensors on site. along with suggested lead times for intervention Sensor/logger combinations will be selected sequentially to ensure that over time all sensors are tested Active incident support If an alarm notification is dispatched from your monitoring Watchdog Alarms system, this will be sent in parallel to our ActiveSupport team Our ActiveSupport Team is able to setup automated Watchdog who will check the detail and help you to ascertain whether this Alarms on the various data streams to provide instant warning of is due to a change of state on site or a rogue reading. This will any disruption to service. be a priority task, with an alarm report sent to your project team Two different levels are available to suit client needs and additional support, such as out of hours checks, can be discussed should the project require it. ActiveSupport ActiveSupport+ n n Email Phone Screen Share Email Phone Screen Share <24hrs* <1hr* Telephone support n n System check daily (M-F) n n Software updates Support Team/Helpdesk Response time Data check daily (M-F) Maintenance planning n n n Active incident support Watchdogs n n n Flexibility when you need it. At critical times of the year or during intensive phases of construction we can upgrade to an out of hours service giving you increased support when you need it. Bell Lane, Uckfield, East Sussex TN22 1QL United Kingdom t: +44 (0) 1825 765044 f:  +44 (0) 1825 744398 * Hours are calculated Monday to Friday excluding weekends. e:  [email protected] w:  www.itmmonitoring.com ITM Monitoring Ltd. Registered in England. Number: 4239206. Registered office – 5th Floor, 24 Old Bond Street, London, W1S 4AW. Company Registration: 07101640