Transcript
cara Digital Solution 360° Operating Manual
cara DS scan – Operating Manual © 2015 Heraeus Kulzer GmbH All Rights Reserved. “Heraeus” is a registered trademark of Heraeus Holding GmbH used under a temporary license granted by Heraeus Holding GmbH. Neither Heraeus Holding GmbH nor any of its affiliates is responsible for the manufacturing of the product(s). No parts of this work may be reproduced in any form or by any means graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher. Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks. While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document. Printed: January 2015, Bologna
Contents
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Table of Contents Part I
Scope of applicability
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1 General ................................................................................................................................... 5 2 Description ................................................................................................................................... and type of machine 5 3 EU ................................................................................................................................... statement of conformity 5
Part II
Instruction on using the unit safely
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1 Explanation ................................................................................................................................... of symbols 7 2 Transport ................................................................................................................................... damage 7 3 Operator's ................................................................................................................................... obligations 7 4 Unit ................................................................................................................................... book 8 5 Safety ................................................................................................................................... information 8
Part III
Use in accordance with specifications
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1 ................................................................................................................................... Working rules 10
Part IV Scope of delivery/consumables set
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1 ................................................................................................................................... Scope of delivery 11 2 ................................................................................................................................... Original equipment set 12 3 ................................................................................................................................... Accessories not included in the scope of delivery 12
Part V
Structure and function
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1 ................................................................................................................................... Product identification 13 2 ................................................................................................................................... Control elements 14
Part VI Location and Installation
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1 ................................................................................................................................... Transport 15 2 ................................................................................................................................... Unpacking 15 3 ................................................................................................................................... Hardware setup 17 4 ................................................................................................................................... Software setup 21
Part VII Operations
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1 ................................................................................................................................... Putting into operation 22 Installation ......................................................................................................................................................... Testing 24 Reset Axes .................................................................................................................................................. 24 Basic Mode .................................................................................................................................................. Acquisition 25
2 ................................................................................................................................... Putting out of operation 27 3 ................................................................................................................................... Acquiring high models 27 4 ................................................................................................................................... Troubleshooting 29
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cara DS scan 3.2 Operating Manual Know n Issues ......................................................................................................................................................... 29 Errors and ......................................................................................................................................................... Causes 30 System Configuration ......................................................................................................................................................... 36
Part VIII cara DS scan User's Guide
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Part IX Maintenance
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1 ................................................................................................................................... Maintenance and care 42 2 ................................................................................................................................... Remove objects fallen inside 43 3 ................................................................................................................................... Calibration 44 4 ................................................................................................................................... Software Update 45 5 ................................................................................................................................... Repair 46 6 ................................................................................................................................... Disposal 47 7 ................................................................................................................................... Disposal of old equipment according to WEEE 47
Part X
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Technical data
1 ................................................................................................................................... Operating condition 50 2 ................................................................................................................................... Rating plate 51 3 ................................................................................................................................... Electrical circuit diagram 52
Part XI Operations check list
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Part XII Service
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Part XIII Document history
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© 2015 Heraeus Kulzer GmbH
Scope of applicability
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Scope of applicability
1.1
General
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cara DS scan is a dental field laboratory device builded by E.G.S. srl, Via Speranza 19/4, 40068 San Lazzaro di Savena (BO) (Italy). These working instructions apply to:
1.2
Order-No
Type Features
66060765
cara DS scan
Date
Description and type of machine Type of machine
Serial- No
Structured light 3D scanner cara DS scan
1078 + ff
cara DS scan is an easily operated, high-precision, high-performance, two axes 3D scanner based on structured light technology. cara DS scan has an integrated PC installed inside scanner casing. It is completely PLUG&PLAY, requiring only a monitor, a keyboard and a mouse to be operational. The software required for all the operations, the cara DS cad application, is pre-installed and ready to work.
1.3
EU statement of conformity Herewith we, E.G.S. srl, Via Speranza 19/4, 40068 San Lazzaro di Savena (BO) (Italy), confirm that the following unit due to its intended use and the version marketed by us corresponds to the relevant basic safety and health requirements of the EC directives. This statement will become invalid in case of any modification of the unit that is not coordinated with us.
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cara DS scan 3.2 Operating Manual
© 2015 Heraeus Kulzer GmbH
Scope of applicability
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Instruction on using the unit safely
2.1
Explanation of symbols Symbol
Accompanying word(s)
Explanation
CAUTION
Safety-relevant paragraphs and sections in these working instructions have been marked with this symbol
NOTE
Information within the working instructions on the optimum use of the unit
WARNING DISCONNECT FROM MAINS
2.2
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This symbol warns of the dangers of electric voltage Danger of electric shock when unit is opened. Unplug the unit before opening it
CAUTION
Risk of trapping hands/ fingers
CHANGE
Changes have been made to this paragraph. Please read carefully
Transport damage Please check the unit for transport damage and, if necessary, accept the unit with reserve. Report the eventual damages to the forwarder within 24 hours after receiving the unit. CAUTION Under no circumstances, work with a damaged unit.
2.3
Operator's obligations In addition to complying with the statutory regulations specified by the manufacturer, the operator must ensure the statutory obligations are observed and implemented at the working place, i.e. he must train his personnel and comply with industrial safety
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cara DS scan 3.2 Operating Manual
legislation and any other regulations or laws in force. For working at and with the machine, the operator must draw up written instructions in understandable form and give these to his employees in their own language. These instructions must be based on the cara DS scan Operating Manual and written in light of the work to be performed.
2.4
Unit book Heraeus Kulzer GmbH recommend you keep a unit book. All tests as well as all essential works (e.g. repair work, modifications) must be documented in this book.
2.5
Safety information With these laboratory units the safety concerning the protection of persons, the environment and the material to be processed mainly depends on the behavior of the persons operating the unit.
CAUTION Prior to operation read the cara DS scan Operating Manual carefully, adhere to the information provided in order to avoid errors and damage, in particular damage to the health. In addition to the information in these working instructions, relevant national laws and guidelines must be observed for setting up and operating this unit (technical connection requirements of the electrical supply companies, etc.).
CAUTION Connecting cable and plug must be checked for damage prior to operation. If any damage exists, the unit must not be connected to the mains. A damaged mains connecting cable may only be replaced by a mains connecting cable of the same type: 10/16 A, 250V, 90° Schuko plug, IEC 320 C13 connector, 2.5 m. Do not use mobile multiple plugs.
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Instruction on using the unit safely
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WARNING This symbol warns of the dangers of electric voltage. In the case of non-compliance the result of an electrical shock with all known effects can be death. Removing the scanner cover this safety symbol is visible on the surface of the main power unit. Works at the electrical equipment of the unit must only be performed by the authorized Heraeus Kulzer GmbH service agents and in the safe condition (voltage cleared). Please observe the safety instructions when carrying out servicing.
CAUTION This symbol warns of the dangers of risk of trapping hands/ fingers. It is visible in the inner part of the scanner opening the front protection cover close to base plate.
CAUTION Proper function and safety of the unit are only guaranteed if the required tests, maintenance and repair work have been performed by Heraeus Kulzer GmbH service agents or by personnel adequately trained by Heraeus Kulzer GmbH. Only permissible original spare parts must be used. The use of different parts holds unknown risks and must be avoided at any rate
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cara DS scan 3.2 Operating Manual
Use in accordance with specifications The structured light 3D scanner is a laboratory unit for acquiring gypsum, implant or impression models concerning dental field. The unit is not suitable or intended to acquire any other type or object, food or pets.
NOTE Due to various possible causes for bad models acquisition results, Heraeus Kulzer GmbH does not grant any guarantee for such cases.
3.1
Working rules CAUTION Normally, the unit is suitable to be set up and operated in the following fields: commercial and industrial laboratories, schools, universities, hospitals, etc. The unit has been designed for continuous operation. Cleaned, dry and not dusty gypsum, implant or impression models only. Do not fix the gypsum, implant or impression on the working or multidie plate when they are mounted in the scanner. Always remove them from the scanner before fix a model. Do not use dulling spray on gypsum, implant or impression models directly inside the scanner. Do not remove\manipulate the gypsum, implant or Impression models during acquisition\reset axis. It is suggested to close the front protection cover before the acquisition starts, carefully operate the protection to avoid hands or fingers damage.
NOTE Do not install additional software if not authorized by Heraeus Kulzer GmbH service agents or by personnel adequately trained by Heraeus Kulzer GmbH.
© 2015 Heraeus Kulzer GmbH
Use in accordance with specifications
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Scope of delivery/consumables set Check that all components are in perfect condition on delivery of the machine. If you wish to make a complaint, contact your supplier.
4.1
Scope of delivery
A) Test certificate (1x)
C) cara DS scan and cara DS cad (1x)
B) cara Ds scan Operating Manual (1x) D) EMC filter (1x)
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cara DS scan 3.2 Operating Manual
Original equipment set
E) Blu-Tack adhesive (1x)
L) DVI-I cable (1x)
F) Power cord (1x)
M) Dongle (1x)
G) Working plate (1x)
N) Antenna Wi-Fi (1x)
H) Multidie plate (1x)
O) 2.5 mm hexagonal (Allen) tool (1x)
I) Calibration plate (1x) * This device may not correspond to the illustration above
4.3
Accessories not included in the scope of delivery
P) SSD 256GB mSATA
Contact our service agents for any additional information. See paragraph "Service".
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Scope of delivery/consumables set
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Structure and function
5.1
Product identification
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The product Rating plate is on the scanner rear panel.
NOTE In any request for technical assistance always take note concerning the serial number and cameras numbers.
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5.2
cara DS scan 3.2 Operating Manual
Control elements
1. Protection cover 2. On\Off switch button 3. Bottom cover handle
4. AC On\Off switch 5. AC Socket 6. DVI-I Port 7. USB 3.0 Ports 8. Antenna Ports 9. USB 2.0 Ports
10. Base plate 11. Base plate retention screw
© 2015 Heraeus Kulzer GmbH
Structure and function
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Location and Installation
6.1
Transport
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NOTE Carefully transport the unit horizontally to prevent damage. Packings and units must not be stacked. Protect from rain. Shocks must be avoided! Transport temperature should not be less than -40 °C or more than 70 °C.
For dimensions and weight refer to paragraph "Technical data".
6.2
Unpacking The cara DS scan model is shipped inside a carton box. A cutter is required to open it.
1. Cut the upper side following the dashed line.
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cara DS scan 3.2 Operating Manual
2. Remove the inner carton using the handles.
3. Place the inner carton box on the floor and open it.
4. Remove the scanner and the white cardboard box containing the accessories.
Open the front cover, remove the inner carton protection and check the position of the base plate. If the position is not horizontal, gently move it by hand until it is roughly aligned with the inner cover.
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Location and Installation
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The perfect base plate position will be achieved later on through the Reset Axis procedure described in the "Operations" paragraph. CAUTION Do not perform this operation while the scanner is turned on!
NOTE It is suggested to keep the packaging in case you need to ship the scanner for technical assistance.
6.3
Hardware setup NOTE The scanner must be placed on a solid, rigid and skid-proof surface (laboratory desks, racks) so that a horizontal safe position is ensured. The scanner should not be placed directly in the sun light or close to a spot light source. The scanner should not be placed in a position in which it can come into contact with liquids or fluid leaks. The room temperature should not be less than 10 °C or more than 40 °C.
CAUTION
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cara DS scan 3.2 Operating Manual
The table should have a load bearing capacity of at least 25 kg. Air inlet and outlet openings in the housing of the unit (rear and side surfaces) must not be covered or blocked. The rear and side of the unit must be at least 100 mm away from the wall to avoid blocking the air outlet of the built-in fan, it means it is required a free area (w x d): 450 x 550 mm.
To properly setup the hardware follow the below steps: 1. Connect the mouse and the keyboard (both not included in the package) using two USB 3.0 ports in the scanner back panel.
2. Connect any end of the DVI-I cable to the vertical scanner DVI-I port and plug the other end into the monitor (not included in the package) DVI-I port.
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Location and Installation
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3. Connect the EMC filter to the scanner rear AC socket.
4. Connect the EMC filter and the monitor to AC socket. Mains: 100/240 V (AC), 50/60 Hz, connect to mains in accordance with local power supply specifications with flexible mains connecting cable with hot appliance plug and safety plug to a
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cara DS scan 3.2 Operating Manual
correctly installed socket with safety contacts. Do not use intermediate mobile multiple plugs. (The monitor mains connecting cable is not provided in the package).
5. Insert the dongle in a USB 2.0 port.
6. Connect the Wi-Fi Antenna.
© 2015 Heraeus Kulzer GmbH
Location and Installation
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NOTE If additional hardware is installed it could cause malfunctions to the system. Do not install additional hardware if not authorized by Heraeus Kulzer GmbH service agents or by personnel adequately trained by Heraeus Kulzer GmbH.
6.4
Software setup NOTE cara DS scan doesn't require any action. The software is already installed and configured. If additional software is installed it could cause malfunctions to the system. Do not install additional software if not authorized by Heraeus Kulzer GmbH service agents or by personnel adequately trained by Heraeus Kulzer GmbH.
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cara DS scan 3.2 Operating Manual
Operations The following pages are to provide basic information and hints which are essential for successful and error-free working.
7.1
Putting into operation 1. Turn on the rear main AC button.
2. Turn on the scanner using the front switch button.
After a few seconds, the projector should light up the rotary table with a cara DS scan warm up sequence (see below image):
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Operations
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When the warm up sequence is finished the scanner will be in idle mode ready for the operations. The PC monitor will show the standard Windows desktop page.
On the left side there are the two icons belonging to cara DS application: cara DS scan and cara DS cad. See cara DS scan User's Guide for more details about them.
NOTE The scanner in idle mode do not project any light to save energy.
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7.1.1
cara DS scan 3.2 Operating Manual
Installation Testing NOTE Installation Testing is required only the first time the scanner is extracted from the package or moved to another location. During the day by day operations this activity is not required.
To check if the scanner is working properly, two mandatory steps have to be performed: 1. Perform a Reset Axes. 2. Acquire a model in Basic Mode. 7.1.1.1
Reset Axes
The Reset Axes command has to be used every time the scanner base plate is not properly oriented. For a more detailed description see Reset Axes in the cara DS scan User's Guide. Follow the below steps: 1. Close the front protection cover. 2. Double click on the Scanner icon in the desktop
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3. In the drop down menu click on Tool -> Reset Axes or directly the icon
.
4. Wait until a dialog box confirms the end of the process.
In a few seconds the plate will start to rotate and tilt. It will stop automatically after completing a predetermined series of rotations, after which it will be aligned.
NOTE The Reset Axes command has to be used every time the scanner stops unexpectedly and the base plate is not properly oriented. Do not insert any model in the scanner while performing a Reset Axes! If the scanner do not perform a reset axes properly see the paragraph "Troubleshooting, Error and Causes".
© 2015 Heraeus Kulzer GmbH
Operations 7.1.1.2
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Basic Mode Acquisition
The Basic Mode is a general purpose application used to test the scanner or to acquire a very simple model. The Basic Mode calls the low level acquisition engine, Lumen, and move the model in several predefined positions in order to fully cover it from cameras and projector point of view. From each position a points cloud is generated, all the points clouds are aligned and merged together to create the final mesh, last operation is called Finalize. For a more detailed description see Basic Mode in the cara DS scan User's Guide. Follow the below steps: 1. Fix a model on the working plate using Blu-Tack adhesive. The working plate has a planar reference face, the incisors teeth have to be oriented as below:
2. Insert the working plate in the scanner, align the flat side of the working plate with the base plate one. In this way the incisors are to the back of the scanner.
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cara DS scan 3.2 Operating Manual
3. Close the front protection cover. 4. Double click on the Scanner icon in the desktop 5. Click the blue arrow button "Scan" "Basic Mode" dialog box will appear.
.
in the top left corner of the monitor. The
6. Keep all the parameters by default. 7. Click on the "Scan" button to start the acquisition process. After the first 3 positions will have been acquired, some points should be visible in the working area. 8. When the "Finalize" button into a mesh.
becomes active, click on it to transform the points
NOTE The scanning process can be interrupted in any moment by clicking the red square button "Stop" , the scanner stops immediately to work and all the the data will be discharged. Use a Reset Axes command to restore the right plate position. If the system do not perform the acquisition process correctly, see the paragraph "Troubleshooting, Error and Causes".
© 2015 Heraeus Kulzer GmbH
Operations
7.2
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Putting out of operation Turn off the scanner using the "Shutdown" button in the desktop Start menu or the front switch button.
NOTE If the unit is not to be operated for longer periods: Turn off the rear AC On/Off switch. Unplug the mains connecting cable. Clean the acquisition area. Close the front protection cover.
7.3
Acquiring high models It is possible to acquire a very high model, more than 50/55 mm up to 65/70 mm. Follow the below steps: 1. Remove the working plate from the scanner.
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cara DS scan 3.2 Operating Manual
2. Remove the retention screw from the base plate using the 2.5 mm hexagonal (Allen) tool (O) provided in the accessory box.
3. Gently remove the base plate just lifting it by hands.
4. Engage directly with the working plate the movable tray.
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Operations
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NOTE Do not acquire model less than 55 mm high with the working plate in the lower position. Do not calibrate the scanner without base plate. It is strongly suggested to use the base plate always with the retention screw.
7.4
Troubleshooting
7.4.1
Known Issues Hardware Web camera connected to PC via USB 2.0 or 3.0 port could malfunction the system. Do not use USB 2.0 or 3.0 portable dongles for mobile Internet. Do not connect the cara DS cad dongle to USB 3.0 port.
Software At the time of writing, known issues include the following anti-virus software: Avast v.7 and above: make sure to disable "auto sandbox" function to correctly install the license.
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7.4.2
cara DS scan 3.2 Operating Manual
Errors and Causes Error description 1
The scanner doesn't turn on using the front On\Off switch
Possible causes
Remedy
Main connecting cable disconnected
Connect the main cable
Rear AC On\Off switch off
Turn On the rear AC switch If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
2
The scanner is On but nothing is visible on the monitor
DVI-I cable non properly connected to the DVI-I port in the scanner
Use the right DVI-I port in the scanner
DVI-I cable not working
Change the cable or use the ones provided in accessory box
A DVI-I to VGA adapter is present in the DVI-I port
Remove the adapter and use the cable provided in accessory box If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
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4
The Scanner Application doesn't run with an error message "“Error! No Dongle detected”"
The dongle is not connected
Connect the dongle in a scanner USB 2.0 port
The dongle is connected in a USB 3.0 port
Move the dongle in a scanner USB 2.0 port
The Scanner application doesn't run returning an error message "Camera: unable to find a video camera"
Camera initializing failure
Turn off the scanner and restart it running again the Scanner application If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer
© 2015 Heraeus Kulzer GmbH
Operations
Error description
Possible causes
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Remedy care
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The working plate is in the wrong position
The scanner is moved from its position or shaked
Reset Axes
The acquisition is stopped
Reset Axes
The Scanner application crashes during acquisition
Reset Axes
The scanner is turned off using the front On\Off switch during acquisition
Turn On the scanner and Reset Axes
The main AC is disconnected or turned Off during acquisition
Connect or turn On the main AC and Reset Axes If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
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Reset Axes doesn't move the base plate in the zero position
The Scanner application works but the model is not moved during acquisition
© 2015 Heraeus Kulzer GmbH
Engine malfunction
Unplug the scanner and contact the Heraeus Kulzer GmbH customer care
Mechanical obstruction (detected by mechanical noise coming from the scanner)
Unplug the scanner and remove the obstacle. If necessary use the bottom cover
Optical sensor malfunction
Unplug the scanner and contact the Heraeus Kulzer GmbH customer care
Engine malfunction
Unplug the scanner contact the Heraeus Kulzer GmbH customer care
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cara DS scan 3.2 Operating Manual
Error description
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Low quality in the final model (holes, pitted surfaces)
Possible causes
Remedy
Mechanical obstruction (detected by mechanical noise coming from the scanner)
Unplug the scanner and remove the obstacle. If necessary use the bottom cover
Wrong acquisition cycle
Sets the appropriate acquisition cycle
The model is not clean or dry
Clean and dry the models
The model has some transparent or reflective areas
Use dulling spray
The models is too dark
Use dulling spray
The model is fixed in the wrong position in the scanner
Fix the model in the right position
The model is too high (more than 55 mm)
Use the working plate in the lower position removing base plate
The base plate is not aligned when the acquisition starts
Reset Axes before starting the acquisition
The scanner is not properly calibrated
Calibrate the scanner If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
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The Scanner application works but nothing is visible in the screen during acquisition
The calibration is not correct
Calibrate the scanner
An USB Webcam or HUB is installed
Remove the Webcam or the HUB
Trigger failure (detected by double pattern projections)
Contact the Heraeus Kulzer GmbH customer care
© 2015 Heraeus Kulzer GmbH
Operations
Error description
Possible causes
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Remedy If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
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The Scanner application works but "An error occurred while initializing Lumen!" error message is returned during acquisition
Acquisition engine initialization failure
Stop the acquisition and restart it Close the Scanner application and restart it running another acquisition Turn off the scanner and restart it running another acquisition If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
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The Scanner application works but "Lcr connect function failed" error message is returned during acquisition
Projector initialization failure
Stop the acquisition and restart it Close the Scanner application and restart it running another acquisition Turn off the scanner and restart it running another acquisition
Wrong address
projector
IP
Set the right IP Address If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
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The Scanner
© 2015 Heraeus Kulzer GmbH
AntiVirus application
Remove the antivirus
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cara DS scan 3.2 Operating Manual
Error description application crashes during acquisition
Possible causes
Remedy
installed Dongle is inserted in an USB 3.0 port
Move the dongle in a scanner USB 2.0 port
The calibration is not correct
Calibrate the scanner If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
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An error message "An error occurred in the calibration process!" is returned during a scanner calibration
Calibration procedure is failed
Calibrate the scanner again Close the Scanner application and restart it running another calibration procedure
Calibration plate damaged or scratched
Replace the calibration plate If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
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The projector doesn't turn off the white light after a calibration
Projector failure
Unplug the device immediately and contact Heraeus Kulzer GmbH customer care
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The Scanner application doesn't run after a calibration with an error message "Lumen: unable to find calibrations file, check ScanManOutput folder"
Calibration procedure is failed
Click on "Factory default" and calibrate the scanner If none of the above solves the problem, contact the Heraeus Kulzer GmbH customer care
© 2015 Heraeus Kulzer GmbH
Operations
Error description 16
Impossible to remove a fallen object from the scanner
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Possible causes
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Remedy Open the bottom cover and remove the object
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7.4.3
cara DS scan 3.2 Operating Manual
System Configuration Every time Scanner application starts, a check is performed in order to verify the software and hardware settings. If an error is detected, the dialog box of the Configuration Control Panel will be shown.
Depending on the errors detected, some items will be active: EDIT button: it opens up a dialog box to solve the issue detected. See System Configuration Check List. FACTORY DEFAULT button: reload the default cara DS scan calibration file. REFRESH button: update the configuration status. DISABLE SCANNER: the Scanner application is started but the acquisition commands are disabled. EXIT: exit from Scanner application.
System Configuration Check List Scanner application requires to change some of the Operative System settings in order to run properly. All the setting are applied in the factory before the scanner shipment .
User Access Control (UAC) The User Access Control (UAC) needs to be disabled.
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Operations
Screen Saver status
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cara DS scan 3.2 Operating Manual
Projector IP The scanner projector is connected to the motherboard by USB 2.0 and is linked using an IP:
Power Saving setting
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Operations
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cara DS scan 3.2 Operating Manual
NOTE Don't forget to save your settings before leaving the menu!
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Operations
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cara DS scan User's Guide cara DS scan application can run in two main ways: 1. Basic Mode. 2. Job Driven Mode, invoked automatically from the cara DS cad Order Manager application. See the cara DS scan User's Guide manual for further details. Double click on the Scanner icon
© 2015 Heraeus Kulzer GmbH
in the desktop. In the drop down menu click on Help -> Contents.
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Maintenance Proper function and operational reliability of the unit are only ensured if the required tests, maintenance and service work are performed by Heraeus Kulzer GmbH service agents or personnel instructed by Heraeus Kulzer GmbH. Heraeus Kulzer GmbH will not accept any liability for damage in particular personal injury resulting from improper maintenance or repair work which has not been performed by Heraeus Kulzer GmbH service agents or adequately trained personnel or if no original spare parts or accessory parts have been used during the exchange of parts. We recommend to conclude a maintenance contract with our service agents; an offer can be requested there: see paragraph "Service".
9.1
Maintenance and care
DISCONNECT FROM MAINS Prior to maintenance and service work the unit must be switched off and unplugged!
cara DS scan external cover, inner cover, working plate, multidie plate and calibration plate can be cleaned with a soft cloth dampened either with clean water or with water containing a mild detergent. CAUTION Do not use an excessively wet cloth or allow water getting inside the case. Do not use any abrasive cleaners, especially on the semi-transparent cover. Apply the cleaner to a soft cloth and then gently wipe the cover. Do not pour liquids directly onto the scanner! Use care to cleaning calibration plate, avoid to remove, damage or scratch the printed area.
cara DS scan camera and projector lenses need to be kept clean, especially if the scanner is located in a dusty environment. Open the black frontal cover and check the lens status by visual inspection. If required, proceed as follows: dust off the lenses with a blower or with canned air.
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Persistent dirt should be removed with lens cleaning fluid. Always drip the fluid onto a cloth or a cotton swab and then wipe the lenses; never apply the fluid directly onto a lens.
9.2
Remove objects fallen inside
DISCONNECT FROM MAINS Prior to remove any objects accidentally fell inside the unit must be switched off and unplugged!
NOTE Don't turn scanner upside down. Don't shake the scanner. Don't use tools to get object out of it.
cara DS scan is provided with a bottom opening cover. Raise the front of the scanner, pivoting on the two back supports. Remove the bottom cover using a finger. The intruder object should fall out from the scanner.
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CAUTION Close the bottom cover safety before restart the operations!
9.3
Calibration NOTE Check before starting calibration if the calibrate plate has the same serial number of the scanner, the calibration plate serial number is on the back of the plate itself. If not, do not calibrate the scanner and contact Heraeus Kulzer GmbH customer care. Do not use a calibration plate coming from another scanner!
The cara DS scan calibration procedure is a very simple task: 1. Put the Calibration plate in the scanner, aligning the planar reference face with the base plate one. 2. Close the front protection cover. 3. Double click on the Scanner icon in the desktop
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4. In the drop down menu click on Tool -> Calibration. The "Calibration Mode" box appears:
5. Click the "OK" button. 6. Wait a few minutes until a dialog box confirms the end of the process.
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Maintenance
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NOTE The scanner uses white light during calibration. Use carefully the calibration plate, avoid to damage or scratches. When finish always store the calibration plate in the protective box included in the original equipment set. The calibration should be performed only when necessary, and it is not recommended to calibrate the scanner every day.
CAUTION If projector white light doesn't turn off after calibration unplug the device immediately and contact Heraeus Kulzer GmbH customer care.
9.4
Software Update All the software used by cara DS scan is included inside the cara DS cad, it means to update it a full cara DS application update is required. Two steps has to be performed: 1. Uninstall the previous cara DS cad version. 2. Install the new version.
Uninstalling previous versions of cara DS cad It is highly recommended to uninstall any previous versions of cara DS cad to avoid conflicts. To do so, use the Add/Remove Programs command in the Windows Control Panel (See Windows user guide).
Install the new cara DS cad version The updated software is usually provided in the form of a single Setup file called DentalSuite_x.y.w.z_Kulzer_DONGLE.exe, where xyw and z are build numbers. To install it: 1. Copy it on the Desktop. 2. Double click on the file. 3. Follow the on-screen guidelines.
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cara DS scan 3.2 Operating Manual
During the installation, cara DS cad Setup could ask permission to overwrite one file: C:\Users\{username} \AppData\Roaming\Kulzer\DentalCAD\ScanManOutput\user_scan_setting.xlm
Answer No if you want to keep previously customized scanner settings. Answer Yes if you want to discharge any customized scanner settings and restore them to the factory default.
9.5
Repair CAUTION Proper function and safety of the unit are only guaranteed if the required tests, maintenance and repair work have been performed by Heraeus Kulzer GmbH service agents or by personnel adequately trained by Heraeus Kulzer GmbH. Only permissible original spare parts must be used. The use of different parts holds unknown risks and must be avoided at any rate.
Heraeus Kulzer GmbH will not accept any liability for damage to the unit resulting from inexpert repair which has not been performed by Heraeus Kulzer GmbH service agents or if no original spare/accessory parts have been used during the exchange of these parts.
NOTE The cara DS scan is provided with all the software required for the operations. If additional software is installed it could cause malfunctions to the system. Heraeus Kulzer GmbH will not accept any liability for damage to the unit resulting from a software installation not authorized by Heraeus Kulzer GmbH service agents or by personnel adequately trained by Heraeus Kulzer GmbH. If additional hardware is installed it could cause malfunctions to the system. Heraeus Kulzer GmbH will not accept any liability for damage to the unit resulting from an hardware installation not authorized by Heraeus Kulzer GmbH service agents or by personnel adequately trained by Heraeus Kulzer GmbH.
© 2015 Heraeus Kulzer GmbH
Maintenance
9.6
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Disposal The unit is designed to be operated for 5 years For the disposal of spare parts or of the unit please contact Heraeus Kulzer GmbH, Service Department, directly.
9.7
Disposal of old equipment according to WEEE Electrical and Electronic Equipment Act (ElektroG) This Act sets out requirements for electrical and electronic equipment according to the 2002/96/EG directive issued by the European Parliament and the European Council of 2005-05-03. Its main purpose is to prevent waste from electrical and electronic equipment and to promote reuse, recycling and other forms of recovery to reduce both the volume of waste for disposal and the inclusion in waste of harmful substances from electrical and electronic equipment.
Consequently, corresponding products from Heraeus Kulzer GmbH will be marked with the symbol below For detailed information on professional disposal of disused old devices, contact your dealer or Heraeus Kulzer GmbH subsidiary in your country.
NOTE Marked equipment must not be brought to local waste disposal centers.
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cara DS scan 3.2 Operating Manual
Technical data cara DS scan and the cara DS cad application have been developed specifically for the dental industry as an open and completely customizable system. They can export data into the most common formats used by CAD/CAM applications. The high accuracy and the robust technical features of cara DS scan , like the unique design of the optics, enable technicians to acquire complete arc jaw, stumps, impressions or implants scanbody. The scanner acquisition process is completely automated, the acquisition strategies and parameters are customizable if required.
© 2015 Heraeus Kulzer GmbH
Technical data
cara DS scan technical specifications: cara DS scan 3.2 3D Scanning Techonology Camera resolution Light source
Structured Light 1.3 megapixel LED, 100 ANSI-lumen blue light
Rotary stage 3D scanning area (W x D x H) Accuracy
2 axis movement (Rotation, Tilting) 90 x 80 x 55 mm 0.015 mm
Intput data format
STL, ASC, PLY, OBJ
Output data format
STL, ASC, PLY, OBJ
Interface Size (W x H x D) Weight Mains Connection
USB 2.0 250 x 450 x 450 mm 14.5 kg 100/240 V (AC)
Rated frequency
50/60 Hz
Rated power
100 Watt
Fuse type
Embedded 8 A
Required table area (W x D)
450 x 550 mm
Package size (W x H x D) Package weight
© 2015 Heraeus Kulzer GmbH
400 x 600 x 600 mm 25 Kg
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cara DS scan 3.2 Operating Manual
cara DS scan integrated PC has the following characteristics: CPU
2nd Generation Intel "Core" series I7 4770 3.4 Ghz
GPU
NVIDIA "GeForce" GT 730 1GB DDR3
Hard disk
SSD 120GB mSATA
Memory
8GB RAM DDR3. Memory Speed 1600 MHz
Input\Output OS
10.1
1 DVI, 1 DisplayPort 1, eSATA, 2 USB 2.0, 4 USB 3.0, Ethernet 10/100/1000 Mbps, WIFI 802.11n Windows 7 or Windows 8 64 bit
Operating condition
Use
only indoors
Temperature range
10 °C to 40 °C
Relative humidity
80 % to 31 °C 50 % at 40 °C
Installation altitude
up to 2000 m above sea level
Overvoltage category
II
Level of contamination
2
Protection class
1
Protection type
IP 20
Duty cycle (ED)
80 % (intermittent operation)
© 2015 Heraeus Kulzer GmbH
Technical data
10.2
Rating plate
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10.3
cara DS scan 3.2 Operating Manual
Electrical circuit diagram
© 2015 Heraeus Kulzer GmbH
Technical data
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Operations check list Putting into operations 1
Turn on the back main AC On/Off button
2
Turn on the scanner using the front On/Off switch button
3
Wait until warm up sequence is finished and Windows desktop appears
Reset Axis 1
Remove any model from the scanner
2
Close the front protection cover
3
Double click on the Scanner icon in the desktop
4
Click on "Reset Axes" icon
5
Wait until a dialog box confirms the end of the process
Calibration 1
Put the calibration plate in the scanner
2
Close the frontal protection cover
3
Double click on the Scanner icon in the desktop
4
In the drop down menu select Tools -> Calibration
5
Click the "OK" button in the "Calibration Mode" dialog box
6
Wait a few minutes until a dialog box confirms the end of the process
Acquisition 1
Fix a model on working plate using Blu-Tack adhesive
2
Put the working plate in the scanner
3
Close the frontal protection cover
4
Double click on the Scanner icon in the desktop
5
Click the "Scan" button
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cara DS scan 3.2 Operating Manual
6
Select the "Acquisition Cycle", "From Top" and "Detail" parameters the in the dialog box
7
Click on the "Scan" button to start the scanning process
8
Observe the acquired points. If required stop the process with the "Stop" button and repeat the acquisition with different parameters
9
Click on the "Finalize" button to transform the points into a mesh
Putting out of operation 1
Remove the model from the scanner
2
Turn off the scanner using the "Shutdown" button in the desktop Start menu or the front switch button
© 2015 Heraeus Kulzer GmbH
Operations check list
12
Service
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cara DS scan 3.2 Operating Manual
Document history Date
Comments
15-01-2015
First Release
Subject to modifications.
© 2015 Heraeus Kulzer GmbH
www.cara-kulzer.de © 2015 Heraeus Kulzer GmbH. All Rights Reserved. “Heraeus” is a registered trademark of Heraeus Holding GmbH used under a temporary license granted by Heraeus Holding GmbH. Neither Heraeus Holding GmbH nor any of its affiliates is responsible for the manufacturing of the product(s).
