Cisco® 6901 PHONE FEATURES 1 Hookswitch
4 Line Button
2 Hold Button
5 Volume Button
3 Redial Button
6 Keypad
7 Handset Light Switch
HANDSET LIGHT SWITCH Green Steady─Active /Two-Way
Green Flashing─Held Call
Amber Steady─Privacy/Intercom
Amber Flashing─Incoming Call
Red Steady─Remote Line in Use
Red Flashing─Remote Call on Hold
CALL MANAGER Internal Calls
Placing/Answering a Call
Dial 4-digit Extension
Lift handset and dial intended party
Domestic: 9+1 Area Code+Number
Lift the handset
International: 9+011+Country Code+Number
Placing a Call on Hold
Emergency External: 9911
Press Hold button
CALL TRANSFER USING HOOKFLASH Blind Transfer While on an active call: Press and release the hookswitch to get a dial tone Dial the intended party Hang up to complete the transfer
Consult Transfer While on an active call: Press and release the hookswitch to get a dial tone Dial the intended party When party answers, announce the call, then hang up
CONFERENCING Hookflash (MAX #) While on an active call: Press and release the hookswitch to get a dial tone Dial the intended party When call is answered or ringing, press and release hookswitch again Repeat to add additional parties
The conference ends when all participants hang up.
CALL FORWARD Make sure your phone is set up for call forwarding through the CCM User page Sign in to your User Options web page Go to Device, Line Settings Enter the phone number you want to forward calls to Click Save
Select “User Options” Select “Personal Address Book” Select “Add New” Fill in as much detail as required. (note that the nickname field is mandatory) Select “Save” (Entry will download into your phone)
Dialing from Personal Address Book From your phone Press “Directories”
CALL WAITING A call waiting tone (single beep) Press the hookswitch An amber flashing handset light Press the line button
MANAGE YOUR PHONE FROM THE WEB You can Administer phone options such as User Settings, Directory features, Personal Address Book, and Speed Dials via a web user interface. Open an Internet Explorer window and type the following address: http:// 10.8.0.10/ccmuser
Drop a Party from a Conference Using Hookflash
User ID: Windows Logon
While in the conference:
Note: if you receive a security error
Press and release the hookswitch. The party who joined last is dropped from the conference.
Click “Continue to this website”
enter a forced authorization code
Personal Address Book
Password: Window password
Select option Personal Directory Enter your User ID: (Windows Logon), Pin 12345 Select option 1 Use the Keypad to enter a full or partial name and press the “Search” soft Key Highlight the listing, then press the “Call” soft key or lift the handset
ABBREVIATED DIALING Select “User Options” Select “User Settings” Select “Speed Dials” Enter Number (external #’s need “9-1”) Select “Save”
Dialing an entry from “Abbreviated Dials” Using the keypad, enter the associated speed dial number
(1-199) Press the Speedial soft key
First Time Logging On
From another phone: Dial 2700
Access voicemail from your phone: Dial the voicemail access number
Enter your 4-digit extension + # + PIN + #
VOICEMAIL
Press * key
Enter default voicemail PIN: 12345
External Access:
Follow the voice prompts
Dial your direct number or Dial 9-digit Press * key
MANAGING VOICEMAIL FROM THE WEB INTERFACE
Enter 4-digit extension + # Enter your PIN + #
This interface allows you to Customize Your Voicemail by Computer
Main Menu: {1} Listen to messages {2} Send a message {3} Review old messages {4} Setup options {3 then 2} Listen to deleted messages
Unity Assistant lets you manage message settings through your network connection and internet browser.
You are prompted to change your PIN. Record your Name Record your Greeting Change your Temporary PIN Change your Directory Listing Note: If you hang up before completing setup, you need to repeat setup again.
Greetings 4-1-1 Re-record Standard Greeting 4-1-2 Re-record Alternate Greeting 4-3-2 Re-record Name 4-3-1 Change PIN
Enter new password and press # Note: You are forced to change your password every 90 days, but you can reuse the same password.
Direct to Voicemail To leave someone a voicemail without having to call them:
Press * + 4-digit extension Checking Voicemail From your phone: Pick up the handset and listen for a stutter tone. This indicates you have a voicemail.
OR: Look for solid red light on your handset
Note: New messages and Saved Messages are never deleted. The following options can be used while listening to your mail: 1
Restart
6
Fast Playback
2
Save
7
Rewind
3
Delete
8
Pause or Resume
4
Slow Playback
9
Fast forward-End
5
Change Volume
#
Skip Message
##
Keep Msg. New
After listening to messages: 1
Repeat
6
Mark As New
2
Save
7
Skip Back
3
Delete
9
Msg. Properties
4
Reply
*
Cancel Playing Msg
5
Forward
0
Help
To access Unity Assistant: Open Internet Explorer. http://10.8.0.20/ciscopca Address field and click Go. A security box will pop up. Complete the fields as follows: User Name: Enter network user name Password: Enter network password Click Log In. You will be taken to the Cisco PCA home page. Click the Cisco Unity Assistant link. To navigate Unity Assistant: Use the drop-down menus at the top to access all functions. To log off Unity Assistant: Save any changes by clicking Save in the lower-left corner. Click the Log Out link in the upper-right.