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Cisco Ata 186 And Cisco Ata 188 Analog Telephone Adaptor

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Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-3141-01 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense. You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: • Turn the television or radio antenna until the interference stops. • Move the equipment to one side or the other of the television or radio. • Move the equipment farther away from the television or radio. • Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, iQ Breakthrough, iQ FastTrack, the iQ Logo, iQ Net Readiness Scorecard, Networking Academy, ScriptShare, SMARTnet, TransPath, and Voice LAN are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, The Fastest Way to Increase Your Internet Quotient, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, LightStream, MGX, MICA, the Networkers logo, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, SlideCast, StrataView Plus, Stratm, SwitchProbe, TeleRouter, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0301R) Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Copyright © 2003, Cisco Systems, Inc. All rights reserved. C ON T E N T S Preface ix Overview ix Audience ix Organization ix Conventions x Related Documentation xii Obtaining Documentation xii Cisco.com xii Documentation CD-ROM xiii Ordering Documentation xiii Documentation Feedback xiii Obtaining Technical Assistance xiv Cisco.com xiv Technical Assistance Center xiv Cisco TAC Website xiv Cisco TAC Escalation Center xv Obtaining Additional Publications and Information Cisco Analog Telephone Adaptor Overview Overview of the Skinny Client Control Protocol Hardware Overview xv 1-1 1-2 1-3 Software Features 1-5 SCCP Version 1-5 Voice Codecs Supported 1-5 Additional Supported Signaling Protocols Other Supported Protocols 1-6 Basic Services 1-6 Fax Services 1-7 Pre-call and Mid-call Services 1-7 Pre-call Services 1-7 Mid-call Services 1-8 Installation and Configuration Overview 1-6 1-9 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 iii Contents Installing the Cisco ATA 2-1 Network Requirements 2-2 Safety Recommendations 2-2 What the Cisco ATA Package Includes What You Need 2-2 2-3 Installation Procedure Power-Down Procedure 2-3 2-6 Configuring the Cisco ATA for SCCP Default Boot Load Behavior 3-1 3-2 Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation 3-3 Steps Needed to Configure the Cisco ATA 3-6 Basic Configuration Steps in a Cisco CallManager TFTP Server Environment Basic Configuration Steps in a Non-TFTP Server Environment 3-7 3-6 Configuring the Cisco ATA Using a TFTP Server 3-7 Setting Up the TFTP Server with Cisco ATA Software 3-8 Configurable Features and Related Parameters 3-8 Parameters Not Used for SCCP 3-10 Creating a Cisco ATA Default Configuration File 3-10 Creating a Configuration File for a Specific Cisco ATA 3-12 Using atapname.exe Tool to Obtain MAC Address 3-13 Using the EncryptKey Parameter and cfgfmt Tool 3-14 Configuring the Cisco ATA to Obtain its Configuration File from the TFTP Server Using a DHCP Server 3-15 Without Using a DHCP Server 3-17 Voice Configuration Menu 3-18 Using the Voice Configuration Menu 3-18 Entering Alphanumeric Values 3-20 Resetting the Cisco ATA to Factory Default Values Cisco ATA Web Configuration Page 4-1 4-2 Using the Cisco Bulk Administration Tool (BAT) Using Auto-Registration 3-23 3-24 Adding the Cisco ATA to the Cisco CallManager Adding Cisco ATAs Manually 3-20 3-21 Resetting the Cisco ATA Using Cisco CallManager Upgrading the SCCP Signaling Image 3-15 4-3 4-4 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) iv OL-3141-01 Contents Parameters and Defaults 5-1 Configuration Text File Template User Interface (UI) Parameter UIPassword 5-3 5-2 5-3 Parameters for Configuration Method and Encryption UseTFTP 5-4 TftpURL 5-4 EncryptKey 5-5 5-4 Network Parameters 5-6 DHCP 5-6 StaticIp 5-7 StaticRoute 5-7 StaticNetMask 5-8 Account Information Parameters 5-8 EPID0orSID0 and EPID1orSID1 5-8 CA0orCM0 and CA1orCM1 5-9 SCCP Mode Parameter 5-10 UseMGCP 5-10 Other Parameters 5-10 Operating Parameters 5-10 LBRCodec 5-11 PrfCodec 5-12 AudioMode 5-12 ConnectMode 5-13 CallerIdMethod 5-14 DNS1IP 5-15 DNS2IP 5-16 Domain 5-16 NumTxFrames 5-17 UDPTOS 5-17 OpFlags 5-17 VLANSetting 5-18 Optional Feature Parameters 5-19 SigTimer 5-19 RingCadence 5-20 Call-Progress Tone Parameters 5-21 List of Call-Progress Tone Parameters 5-21 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 v Contents Tone Parameter Syntax 5-21 How to Calculate Scaling Factors 5-22 Recommended Values 5-22 Specific Call-Progress Tone Parameter Information NPrintf 5-26 TraceFlags 5-27 MediaPort 5-27 Configuring and Debugging Fax Services 5-23 6-1 Using Fax Pass-through Mode 6-1 Configuring the Cisco ATA for Fax Pass-through mode 6-2 AudioMode 6-2 ConnectMode 6-3 Configuring Cisco IOS Gateways to Enable Fax Pass-through Enable Fax Pass-through Mode 6-4 Disable Fax Relay Feature 6-5 Using FAX Mode 6-6 Configuring the Cisco ATA for Fax Mode 6-6 Configuring the Cisco IOS Gateway for Fax Mode 6-7 Debugging the Cisco ATA 186/188 Fax Services 6-7 Common Problems When Using IOS Gateways 6-7 Using prserv for Diagnosing Fax Problems 6-8 prserv Overview 6-8 Analyzing prserv Output for Fax Sessions 6-9 Using rtpcatch for Diagnosing Fax Problems 6-12 rtpcatch Overview 6-12 Example of rtpcatch 6-13 Analyzing rtpcatch Output for Fax Sessions 6-16 Using rtpcatch to Analyze Common Causes of Failure rtpcatch Limitations 6-19 Upgrading the Cisco ATA Signaling Image 6-3 6-17 7-1 Upgrading the Signaling Image Via Cisco CallManager 7-2 Procedure for Upgrading all Cisco ATAs at Once 7-2 Procedure for Upgrading One Cisco ATA 7-3 Running the Executable 7-3 Procedure for Upgrading One Cisco ATA 7-3 Upgrading the Signaling Image Manually Preliminary Steps 7-4 7-4 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) vi OL-3141-01 Contents Running the Executable File 7-4 Upgrade Requirements 7-5 Syntax 7-5 Upgrade Procedure 7-5 Confirming a Successful Signaling Image Upgrade Using a Web Browser 7-6 Using the Voice Configuration Menu 7-7 Troubleshooting 8-1 General Troubleshooting Tips Symptoms and Actions 8-1 8-2 Installation and Upgrade Issues Restarting the Cisco CallManager Debugging 7-6 8-3 8-4 8-5 Frequently Asked Questions Contacting TAC 8-6 8-8 How to Use Pre-call and Mid-call Services Procedures for Using Pre-call Services Access Voicemail A-1 Activate Call-Forward-All A-2 Cancel Call-Forward-All A-2 Redial A-2 Speed Dial A-2 Call Pickup A-3 Group Call Pickup A-3 MeetMe Conference A-3 A-1 A-1 Procedures for Using Mid-call Services A-4 Bellcore Style A-4 Bellcore Style Call Transfer Procedure A-4 Bellcore Style Conference Call Procedure A-4 Cisco VG248 Style A-5 Cisco VG248 Style Three-way Calling Procedure A-5 Cisco VG248 Call Transfer Procedure A-5 Cisco VG248 Conference Call Procedure A-6 Cisco ATA Style A-6 Cisco ATA Style Call Hold/Resume Procedure A-6 Cisco ATA Style Call Transfer Procedure A-6 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 vii Contents Cisco ATA Style Conference Calling Procedure Voice Menu Codes B-1 Cisco ATA Specifications Physical Specifications C-1 C-1 Electrical Specifications for Cisco ATA Environmental Specifications Immunity Specifications Physical Interfaces C-2 C-2 C-2 C-3 Ringing Characteristics Software Specifications SCCP Call Flows A-7 C-3 C-3 D-1 Supported SCCP Message Set D-1 Call Flow Scenarios for Successful Calls D-3 Cisco ATA-to-Cisco CallManager D-3 Cisco ATA-to-Cisco CallManager-to-Cisco ATA Performing a Cross-Protocol Upgrade D-5 E-1 GLOSSARY INDEX Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) viii OL-3141-01 Preface Overview The Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) provides the information you need to install, configure and manage the Cisco ATA 186 and Cisco ATA 188 on a Skinny Client Control Protocol (SCCP) network. This guide does not cover information related to the implementation of an SCCP Voice over IP (VoIP) network. Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Audience This guide is intended mainly for service providers and network administrators who administer VoIP services using the Cisco ATA. Many of these tasks impact the ability of the Cisco ATA to function on the network, and require an understanding of IP networking and telephony concepts. However, some end-user procedures are included where necessary with instructions to the administrator about how to provide the end user with the pertinent information. Organization Table 1 provides an overview of the organization of this guide. Table 1 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Administrator’s Guide (SCCP) Organization Chapter Description Chapter 1, “Cisco Analog Telephone Adaptor Overview” Provides descriptions of hardware and software features of the Cisco ATA Analog Telephone Adaptor along with a brief overview of the Skinny Client Control Protocol (SCCP). Chapter 2, “Installing the Cisco ATA” Provides information about installing the Cisco ATA. Chapter 3, “Configuring the Cisco ATA for SCCP” Provides information about how to configure the Cisco ATA and the different configuration methods you can use. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 ix Preface Conventions Table 1 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Administrator’s Guide (SCCP) Organization (continued) Chapter Description Chapter 4, “Adding the Cisco ATA to the Cisco CallManager” Provides information about adding the Cisco ATA to the Cisco CallManager environment. Chapter 5, “Parameters and Defaults” Provides information on the parameters and defaults that you can use to configure the Cisco ATA. Chapter 6, “Configuring and Debugging Fax Services” Provides instructions for configuring both ports of the Cisco ATA to support fax transmission. Chapter 7, “Upgrading the Cisco ATA Signaling Image.” Provides instructions for remotely upgrading Cisco ATA software. Chapter 8, “Troubleshooting” Provides basic testing and troubleshooting procedures for the Cisco ATA. Appendix A, “How to Use Pre-call and Mid-call Services” Provides end-user procedures on how to use pre-call services and mid-call services that the Cisco ATA supports. Appendix B, “Voice Menu Codes” Provides a quick-reference list of the voice configuration menu options for the Cisco ATA. Appendix C, “Cisco ATA Specifications” Provides physical specifications for the Cisco ATA. Appendix D, “SCCP Call Flows” Provides Cisco ATA call flows for SCCP scenarios. Appendix E, “Performing a Cross-Protocol Upgrade” Provides instructions on changing from SCCP to a SIP, MGCP or H.323 signaling image. Glossary Provides definitons of commonly used terms. Index Provides reference information. Conventions This document uses the following conventions: Note Timesaver • Alternative keywords are grouped in braces and separated by vertical bars (for example, {x | y | z}). • Arguments for which you supply values are in italic font. • Commands and keywords are in boldface font. • Elements in square brackets ([ ]) are optional. • Information you must enter is in boldface • Optional alternative keywords are grouped in brackets and separated by vertical bars (for example, [x | y | z]). • Terminal sessions and information the system displays are in screen font. screen font. Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. Means the described action saves time. You can save time by performing the action described in the paragraph. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) x OL-3141-01 Preface Conventions Tip Caution Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver. Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. (To see translations of the warnings that appear in this publication, refer to the appendix “Translated Safety Warnings.”) Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico’s en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. (Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het aanhangsel “Translated Safety Warnings” (Vertalingen van veiligheidsvoorschriften) raadplegen.) Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. (Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä "Translated Safety Warnings" (käännetyt turvallisuutta koskevat varoitukset).) Attention Ce symbole d’avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures. Avant d’accéder à cet équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures courantes de prévention des accidents. Pour obtenir les traductions des mises en garde figurant dans cette publication, veuillez consulter l’annexe intitulée « Translated Safety Warnings » (Traduction des avis de sécurité). Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. (Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Anhang mit dem Titel “Translated Safety Warnings” (Übersetzung der Warnhinweise).) Avvertenza Questo simbolo di avvertenza indica un pericolo. Si è in una situazione che può causare infortuni. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nell’appendice, “Translated Safety Warnings” (Traduzione delle avvertenze di sicurezza). Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 xi Preface Related Documentation Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du være oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. (Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i vedlegget "Translated Safety Warnings" [Oversatte sikkerhetsadvarsler].) Aviso Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos fisicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. (Para ver as traduções dos avisos que constam desta publicação, consulte o apêndice “Translated Safety Warnings” - “Traduções dos Avisos de Segurança”). ¡Advertencia! Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. (Para ver traducciones de las advertencias que aparecen en esta publicación, consultar el apéndice titulado “Translated Safety Warnings.”) Varning! Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. (Se förklaringar av de varningar som förekommer i denna publikation i appendix "Translated Safety Warnings" [Översatta säkerhetsvarningar].) Related Documentation • Read Me First - ATA Boot Load Information • Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor At a Glance • Regulatory Compliance and Safety Information for the Cisco ATA 186 and Cisco 188 • Cisco ATA Release Notes • Configuring Cisco IP Phones, Users, and Features in Cisco CallManager • Cisco IP Phone Administration Guide for Cisco CallManager • Cisco IOS Telephony Service documentation Obtaining Documentation Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) xii OL-3141-01 Preface Obtaining Documentation International Cisco web sites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Documentation CD-ROM Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription. Registered Cisco.com users can order the Documentation CD-ROM (product number DOC-CONDOCCD=) through the online Subscription Store: http://www.cisco.com/go/subscription Ordering Documentation You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace: http://www.cisco.com/en/US/partner/ordering/index.shtml • Registered Cisco.com users can order the Documentation CD-ROM (Customer Order Number DOC-CONDOCCD=) through the online Subscription Store: http://www.cisco.com/go/subscription • Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387). Documentation Feedback You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page. You can e-mail your comments to [email protected]. You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 xiii Preface Obtaining Technical Assistance Obtaining Technical Assistance Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities. Cisco.com Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world. Cisco.com provides a broad range of features and services to help you with these tasks: • Streamline business processes and improve productivity • Resolve technical issues with online support • Download and test software packages • Order Cisco learning materials and merchandise • Register for online skill assessment, training, and certification programs To obtain customized information and service, you can self-register on Cisco.com at this URL: http://www.cisco.com Technical Assistance Center The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The avenue of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable. We categorize Cisco TAC inquiries according to urgency: • Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration. • Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue. • Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available. • Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available. Cisco TAC Website You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC website, go to this URL: http://www.cisco.com/tac Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) xiv OL-3141-01 Preface Obtaining Additional Publications and Information All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register: http://tools.cisco.com/RPF/register/register.do If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL: http://www.cisco.com/en/US/support/index.html If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can describe the situation in your own words and attach any necessary files. Cisco TAC Escalation Center The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case. To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number. Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support services. Access the Cisco Product Catalog at this URL: http://www.cisco.com/en/US/products/products_catalog_links_launch.html • Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL: http://www.ciscopress.com • Packet magazine is the Cisco monthly periodical that provides industry professionals with the latest information about the field of networking. You can access Packet magazine at this URL: http://www.cisco.com/en/US/about/ac123/ac114/about_cisco_packet_magazine.html • iQ Magazine is the Cisco monthly periodical that provides business leaders and decision makers with the latest information about the networking industry. You can access iQ Magazine at this URL: http://business.cisco.com/prod/tree.taf%3fasset_id=44699&public_view=true&kbns=1.html Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 xv Preface Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in the design, development, and operation of public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html • Training—Cisco offers world-class networking training, with current offerings in network training listed at this URL: http://www.cisco.com/en/US/learning/le31/learning_recommended_training_list.html Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) xvi OL-3141-01 C H A P T E R 1 Cisco Analog Telephone Adaptor Overview This section describes the hardware and software features of the Cisco Analog Telephone Adaptor (Cisco ATA) and includes a brief overview of the Skinny Client Control Protocol (SCCP). The Cisco ATA analog telephone adaptors are handset-to-Ethernet adaptors that allow regular analog telephones to operate on IP-based telephony networks. Cisco ATAs support two voice ports, each with an independent telephone number. The Cisco ATA 188 also has an RJ-45 10/100BASE-T data port. This section covers the following topics: • Overview of the Skinny Client Control Protocol, page 1-2 • Hardware Overview, page 1-3 • Software Features, page 1-5 • Installation and Configuration Overview, page 1-9 Figure 1-1 Cisco ATA Analog Telephone Adaptor CISCO A TA 186 TELEPH ONE AD APTOR 72209 ANALOG The Cisco ATA, which operates with Cisco voice-packet gateways, uses broadband pipes deployed through digital subscriber line (DSL), fixed wireless, cable modem, and other Ethernet connections. Note The term Cisco ATA refers to both the Cisco ATA 186 and the Cisco ATA 188, unless otherwise stated. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 1-1 Chapter 1 Cisco Analog Telephone Adaptor Overview Overview of the Skinny Client Control Protocol Figure 1-2 The Cisco ATA 186 as an Endpoint in an SCCP Network Voice gateway Layer 3 Telephone or fax V IP infrastructure V PSTN Cisco CallManager 82049 Ethernet Cisco ATA 186 Figure 1-3 The Cisco ATA 188 as an Endpoint in an SCCP Network Voice gateway Layer 3 Telephone or fax V IP infrastructure V PSTN Cisco CallManager 82050 Ethernet Cisco ATA 188 Overview of the Skinny Client Control Protocol The Skinny Client Control Protocol (SCCP) is the Cisco standard for real-time calls and conferencing over Internet Protocol (IP). With SCCP, Cisco IP Phones can co-exist in an H.323 environment. When a Cisco CallManager is coupled with an H.323 Gatekeeper or an MGCP Call Agent, a Cisco ATA running SCCP interoperates with H.323 terminals on the far end to establish, control and clear audio calls. Figure 1-4 illustrates the architecture of an SCCP network. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 1-2 OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Overview Hardware Overview Figure 1-4 SCCP Architecture Skinny client phone-2 H.323 compliant terminal IP gateway External Internet Internal IP Intranet Skinny client phone-1 Cisco ATA 186 H.323 compliant terminal 82051 V Cisco CallManager H.323 compliant terminal Telephone or fax Hardware Overview Cisco ATAs are compact, easy-to-install devices. Figure 1-5 shows the rear panel of the Cisco ATA 186. Figure 1-6 shows the rear panel of the Cisco ATA 188. PHONE 2 10BaseT ACT PHONE 1 5V Power connector RJ-11 FXS ports RJ-45 10BaseT Figure 1-6 72210 PHONE 1 Cisco ATA 186—Rear View ACT LED Cisco ATA 188—Rear View PHONE 2 LINK RJ-11 FXS ports 10/100 PC 10/100 UPLINK LINK 72211 Figure 1-5 5V Power connector LINK LED LINK LED RJ-45 10/100BaseT ports Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 1-3 Chapter 1 Cisco Analog Telephone Adaptor Overview Hardware Overview The unit provides the following connectors and indicators: • 5V power connector. • Two RJ-11 FXS (Foreign Exchange Station) ports—The Cisco ATA supports two independent RJ-11 telephone ports that can connect to any standard analog telephone device. Each port supports either voice calls or fax sessions, and both ports can be used simultaneously. Note • The Cisco ATA186-I1 and Cisco ATA188-I1 provide 600-ohm resistive impedance. The Cisco ATA186-I2 and Cisco ATA188-I2 provide 270 ohm + 750 ohm // 150-nF complex impedance. The impedance option is requested when you place your order and should match your specific application. If you are not sure of the applicable configuration, check your country or regional telephone impedance requirements. Ethernet ports – The Cisco ATA 186 has one RJ-45 10BASE-T uplink Ethernet port to connect the Cisco ATA 186 to a 10/100BASE-T hub or another Ethernet device. – The Cisco ATA 188 has two Ethernet ports: an RJ-45 10/100BASE-T uplink port to connect the Cisco ATA 188 to a 10/100BASE-T hub or another Ethernet device and an RJ-45 10/100BASE-T data port to connect an Ethernet-capable device, such as a computer, to the network. Note The Cisco ATA 188 performs auto-negotiation for duplexity and speed and is capable of 10/100 Mbps, full-duplex operation. The Cisco ATA 186 is fixed at 10 Mbps, half-duplex operation. • The Cisco ATA 188 RJ-45 LED shows network link and activity. The LED blinks twice when the Cisco ATA is first powered on, then turns off if there is no link or activity. The LED blinks to show network activity and is solid when there is a link. • The Cisco ATA 186 RJ-45 LED is solid when the Cisco ATA is powered on and blinks to show network activity. • Function button—The function button is located on the top panel of the unit (see Figure 1-7). Figure 1-7 Function Button Function button CISCO 72214 ATA 186 ANALOG TELEPH ONE AD APTOR The function button lights when you pick up the handset of a telephone attached to the Cisco ATA. The button blinks quickly when the Cisco ATA is upgrading its configuration. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 1-4 OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features Note If the function button blinks slowly, the Cisco ATA cannot find the DHCP server. Check your Ethernet connections and make sure the DHCP server is available. Pressing the function button allows you to access to the voice configuration menu. For additional information about the voice configuration menu, see the “Voice Configuration Menu” section on page 3-18. Caution Never press the function button during an upgrade process. Doing so may interfere with the process and may permanently disable the Cisco ATA. Software Features This section contains topics that cover the protocols and services that the Cisco ATA supports: • SCCP Version, page 1-5 • Voice Codecs Supported, page 1-5 • Additional Supported Signaling Protocols, page 1-6 • Other Supported Protocols, page 1-6 • Basic Services, page 1-6 • Fax Services, page 1-7 • Pre-call and Mid-call Services, page 1-7 SCCP Version The Cisco ATA supports the Skinny Client Control Protocol (SCCP) Rev. 3.0 and 3.1. Voice Codecs Supported The Cisco ATA supports the following voice codecs (check your other network devices for the codecs they support): • G.711µ-law • G.711A-law • G.723.1 • G.729 • G.729A • G.729B • G.729AB Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 1-5 Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features When operating with a low-bit-rate codec, the Cisco ATA can support either two G.723.1 connections or one G.729 connection. The selection of G.723.1 or G.729 must be statically configured. When G.723.1 is the low-bit-rate codec, each FXS port is allocated with one G.723.1 connection. When G.729 is used, only one FXS port can use G.729. For more information, see the “LBRCodec” section on page 5-11 and “ConnectMode” section on page 5-13. Additional Supported Signaling Protocols In addition to SCCP, the Cisco ATA supports the following signaling protocols: • Media Gateway Control Protocol (MGCP) • H.323 • Session Initiation Protocol (SIP) SCCP and MGCP share the same software image. SIP and H.323 also share a software image, which is separate from the SCCP/MGCP image. If you wish to perform a cross-protocol upgrade from SCCP to another signaling image, see Appendix E, “Performing a Cross-Protocol Upgrade.” Other Supported Protocols Other protocols that the Cisco ATA supports include the following: • 802.1Q VLAN tagging • Cisco Discovery Protocol (CDP) • Domain Name System (DNS) • Dynamic Host Configuration Protocol (DHCP) • Internet Control Message Protocol (ICMP) • Internet Protocol (IP) • Real-Time Transport Protocol (RTP) • Transmission Control Protocol (TCP) • Trivial File Transfer Protocol (TFTP) • User Datagram Protocol (UDP) Basic Services For an alphabetical list of Cisco ATA basic services and the parameters for configuring each service, see Table 3-5 on page 3-8. These services include the following features: • Configurable tone (dial tone, busy tone, confirm tone, reorder tone, call waiting tone) • IP address assignment—DHCP-provided or statically configured • Cisco ATA configuration by means of the Cisco CallManager TFTP server, web browser, or voice configuration menu. • VLAN configuration • Caller ID format Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 1-6 OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features • Ring cadence format • Silence suppression • Low-bit-rate codec selection • RTP media port configuration • Hook-flash detection timing configuration • Cisco Discovery Protocol (CDP) • User interface password • UDP Type of Service (ToS) configuration • 802.1P Class of Service (Cos) Bit configuration • Debugging and diagnostic tools Fax Services The Cisco ATA supports two modes of fax services, in which fax signals are transmitted using the G.711 codec: • Fax pass-through mode—Receiver-side Called Station Identification (CED) tone detection with automatic G.711A-law or G.711µ-law switching. • Fax mode—The Cisco ATA is configured as a G.711-only device. How you set Cisco ATA fax parameters depends on what network gateways are being used. You may need to modify the default fax parameter values (see Chapter 6, “Configuring and Debugging Fax Services”). Note Success of fax transmission depends on network conditions and fax modem response to these conditions. The network must have reasonably low network jitter, network delay, and packet loss rate. Pre-call and Mid-call Services This section provides an overview of telephone services that the Cisco ATA allows the user to perform either before or during a call. For end-user procedures on how to use these services, see Appendix A, “How to Use Pre-call and Mid-call Services.” This section contains the following topics: Note • Pre-call Services, page 1-7 • Mid-call Services, page 1-8 The services listed in this section are supported by Cisco CallManager. For Cisco IOS Telephony Service (ITS)-supported services, refer to ITS documentation. Pre-call Services Table 1-1 lists the pre-call services that the Cisco ATA supports for the SCCP protocol. Table 1-1 also includes references to where the user procedure is described for each service. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 1-7 Chapter 1 Cisco Analog Telephone Adaptor Overview Software Features Table 1-1 Pre-call Services and Where to Find End-user Procedures Service Procedure Reference Voice mail access Access Voicemail, page A-1 Forward all calls to another number Activate Call-Forward-All, page A-2 Cancel the forwarding of all calls Cancel Call-Forward-All, page A-2 Redial the most recent number dialed Redial, page A-2 Use speed dial Speed Dial, page A-2 Answer a call in your call-pickup group Call Pickup, page A-3 Answer a call outside of your call-pickup group Group Call Pickup, page A-3 Set up a conference MeetMe Conference, page A-3 Mid-call Services The method of initiating and using mid-call services for the SCCP protocol differs according to mode. The following three modes are available for invoking mid-call services: • Bellcore Style (default) • Cisco VG248 Style • Cisco ATA Style The mode can be configured using bits 28 and 29 of the ConnectMode parameter (see the “ConnectMode” section on page 5-13). Table 1-2 lists the mid-call services that the Cisco ATA supports for each of the three modes. Table 1-2 also includes references to where the end-user procedure is described for each service. Table 1-2 Mid-call Services and Where to Find End-user Procedures Style and Related Services Procedure Reference Bellcore style (default) services: Bellcore Style, page A-4 • Call transfer • Conference call Cisco VG248 style services: • Three-way call • Call transer • Conference call Cisco ATA style services: • Call hold/resume • Call transfer • Conference call Cisco VG248 Style, page A-5 Cisco ATA Style, page A-6 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 1-8 OL-3141-01 Chapter 1 Cisco Analog Telephone Adaptor Overview Installation and Configuration Overview Installation and Configuration Overview Table 1-3 provides the basic steps required to install and configure the Cisco ATA to make it operational in a typical Cisco CallManager environment. Table 1-3 Overview of the Steps Required to Install and Configure the Cisco ATA and Make it Operational Action Reference 1. Plan the network and Cisco ATA configuration. 2. Install the Ethernet connection. 3. Install and configure the other network devices. 4. Install the Cisco ATA but do not power up the Cisco ATA yet. Note If you power up the Cisco ATA before adding the Cisco ATA to the Cisco CallManager, you will need to perform a reset once you have added the Cisco ATA to the Cisco CallManager. What the Cisco ATA Package Includes, page 2-2 Resetting the Cisco ATA Using Cisco CallManager, page 3-23 5. Download the desired Cisco ATA release software zip file from the Cisco web site, then configure the Cisco ATA. Chapter 3, “Configuring the Cisco ATA for SCCP” 6. Add the Cisco ATA to the Cisco CallManager. Chapter 4, “Adding the Cisco ATA to the Cisco CallManager” 7. Power up the Cisco ATA. 8. Periodically, you can upgrade an individual Cisco ATA or all Cisco ATAs to a new signaling image by using the Cisco CallManager administration web pages. Chapter 7, “Upgrading the Cisco ATA Signaling Image” Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 1-9 Chapter 1 Cisco Analog Telephone Adaptor Overview Installation and Configuration Overview Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 1-10 OL-3141-01 C H A P T E R 2 Installing the Cisco ATA This section provides instructions for installing the Cisco ATA 186 and Cisco ATA 188. Before you perform the installation, make sure you have met the following prerequisites: • Planned the network and Cisco ATA configuration. • Installed the Ethernet connection. • Installed and configured the other network devices. This section contains the following topics: Note • Network Requirements, page 2-2 • Safety Recommendations, page 2-2 • What the Cisco ATA Package Includes, page 2-2 • What You Need, page 2-3 • Installation Procedure, page 2-3 • Power-Down Procedure, page 2-6 The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 2-1 Chapter 2 Installing the Cisco ATA Network Requirements Network Requirements The Cisco ATA acts as an endpoint on an IP telephony network. The following equipment is required: • Cisco CallManager version 3.0 or later • Voice packet gateway—Required if you are connecting to the Public Switched Telephone Network (PSTN) • Ethernet connection Safety Recommendations To ensure general safety, follow these guidelines: • Do not get this product wet or pour liquids into this device. • Do not open or disassemble this product. • Do not perform any action that creates a potential hazard to people or makes the equipment unsafe. • Use only the power cube that comes with the Cisco ATA. Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning Read the installation instructions before you connect the system to its power source. Warning The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. For translated warnings, see the Regulatory Compliance and Safety Information for the Cisco ATA 186 and Cisco ATA 188 manual. What the Cisco ATA Package Includes The Cisco ATA package contains the following items: • Cisco ATA 186 or Cisco ATA 188 Analog Telephone Adaptor • Read Me First - ATA Boot Load Information • Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor at a Glance Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 2-2 OL-3141-01 Chapter 2 Installing the Cisco ATA What You Need • Regulatory Compliance and Safety Information for the Cisco ATA 186 and Cisco ATA 188 • 5V power adaptor • Power cord Note The Cisco ATA is intended for use only with the 5V DC power adaptor that comes with the unit. What You Need You also need the following items: • Category-3 10BASE-T or 100BASE-T or better Ethernet cable. One cable is needed for each Ethernet connection. A Category-3 Ethernet cable supports 10BASE-T for up to 100 meters without quality degradation, and a Category-3 Ethernet cable supports 100BASE-T for up to 10 meters without quality degradation. For uplink connections, use a crossover Ethernet cable to connect the Cisco ATA to another Ethernet device (such as a router or PC) without using a hub. Otherwise, use straight-through Ethernet cables for both uplink and data port connections. • Access to an IP network • One or two analog Touch-Tone telephones or fax machines, or one of each Installation Procedure After the equipment is in place, see Figure 2-1 (for Cisco ATA 186) or Figure 2-2 (for Cisco ATA 188) and follow the next procedure to install the Cisco ATA. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 2-3 Chapter 2 Installing the Cisco ATA Installation Procedure PHONE 1 Cisco ATA 186 Rear Panel Connections PHONE 2 10BaseT ACT 72212 Figure 2-1 5V Power outlet IP network Analog telephones (or fax) 5V power adaptor Power cord PHONE 1 Cisco ATA 188 Rear Panel Connections PHONE 2 LINK 10/100 PC 10/100 UPLINK LINK 72213 Figure 2-2 5V Power outlet IP network Analog telephones (or fax) PC 5V power adaptor Power cord Procedure Step 1 Place the Cisco ATA near an electrical power outlet. Step 2 Connect one end of a telephone line cord to the Phone 1 input on the rear panel of the Cisco ATA. Connect the other end to an analog telephone set. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 2-4 OL-3141-01 Chapter 2 Installing the Cisco ATA Installation Procedure If you are connecting a telephone set that was previously connected to an active telephone line, unplug the telephone line cord from the wall jack and plug it into the Phone 1 input. Warning Caution Note Step 3 Note To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Do not connect the Phone input ports to a telephone wall jack. To avoid damaging the Cisco ATA or telephone wiring in the building, do not connect the Cisco ATA to the telecommunications network. Connect the Phone port to a telephone only, never to a telephone wall jack. The telephone must be switched to tone setting (not pulse) for the Cisco ATA to operate properly. (Optional) Connect the telephone line cord of a second telephone to the Phone 2 input port. If you are connecting only one telephone to the Cisco ATA, you must use the Phone 1 input port. Step 4 Connect an Ethernet cable to the uplink RJ-45 connector on the Cisco ATA. For the Cisco ATA 186, this is the 10BASE-T connector; for the Cisco ATA 188, this is the 10/100UPLINK connector. Note Use a crossover Ethernet cable to connect the Cisco ATA to another Ethernet device (such as a router or PC) without using a hub. Otherwise, use a straight-through Ethernet cable. Step 5 (Cisco ATA 188 only—optional) Connect a straight-through Ethernet cable from your PC to the 10/100 PC RJ-45 connector on the Cisco ATA. Step 6 Connect the socket end of the power cord to the 5V DC power adaptor. Step 7 Insert the power adaptor cable into the power connector on the Cisco ATA. Warning Step 8 This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240VAC, 10A international) is used on the phase conductors (all current-carrying conductors). Connect the plug end of the 5V DC power adaptor cord into an electrical power outlet. When the Cisco ATA is properly connected and powered up, the green activity LED flashes to indicate network activity. This LED is labeled ACT on the rear panel of the Cisco ATA 186 and is labeled LINK on the rear panel of the Cisco ATA 188. Caution Do not cover or block the air vents on either the top or the bottom surface of the Cisco ATA. Overheating can cause permanent damage to the unit. For more information about LEDs and the function button, see the “Hardware Overview” section on page 1-3. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 2-5 Chapter 2 Installing the Cisco ATA Power-Down Procedure Power-Down Procedure Caution If you need to power down Cisco ATA 186 or Cisco 188 at any time, use the following power-down procedure to prevent damage to the unit. Procedure Step 1 Unplug the RJ45 Ethernet cable Step 2 Wait for 20 seconds. Step 3 Unplug the power cable. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 2-6 OL-3141-01 C H A P T E R 3 Configuring the Cisco ATA for SCCP This section describes how to configure the Cisco ATA to operate with the Skinny Client Control Protocol (SCCP) signaling image and how the Cisco ATA obtains the latest signaling image. You can configure the Cisco ATA for use with SCCP with any of the following methods: • By using the Cisco CallManager TFTP server—This is the Cisco-recommended method for deploying a large number of Cisco ATAs. This method allows you to set up a default configuration file for all Cisco ATAs in the network. Additionally, you can set up a configuration file that is unique to a specific Cisco ATA. When the Cisco ATA powers up or boots up from a reset, it automatically downloads its configuration file from the Cisco CallManager TFTP server and updates its configuration parameters. • By using manual configuration: – Voice configuration menu—This is the method you must use if the process of establishing IP connectivity for the Cisco ATA requires changing the default network configuration settings. These settings are CDP, VLAN, and DHCP. You also can use the voice configuration menu to review all IP connectivity settings. The voice configuration menu can also be used when Web access is not available. – Web-based configuration—This method is convenient if you plan to deploy a small number of Cisco ATAs in your network. To use this method, the Cisco ATA must first obtain IP connectivity, either through the use of a DHCP server or by using the voice configuration menu to statically configure IP addresses. This section contains the following topics: • Default Boot Load Behavior, page 3-2—This section describes the process that the Cisco ATA follows by default when it boots up. It is very important to understand this process because, if your network environment is not set up to follow this default behavior, you need to make the applicable configuration changes. For example, by default, the Cisco ATA attempts to contact a DHCP server for the necessary IP addresses to achieve network connectivity. However, if your network does not use a DHCP server, you must manually configure various IP settings as described in this section. • Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation, page 3-3—This section includes a table of the parameters you can configure for VLAN and CDP settings. • Steps Needed to Configure the Cisco ATA, page 3-6—This section provides tables that summarize the general configuration steps you must follow to configure the Cisco ATA. • Configuring the Cisco ATA Using a TFTP Server, page 3-7—This section describes procedures for configuring the Cisco ATA by using a Cisco CallManager TFTP server, which is the recommended configuration method for the deployment of a large number of Cisco ATAs. • Voice Configuration Menu, page 3-18—This section includes information on how to obtain basic network connectivity for the Cisco ATA and how to perform a factory reset if necessary. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-1 Chapter 3 Configuring the Cisco ATA for SCCP Default Boot Load Behavior Note • Cisco ATA Web Configuration Page, page 3-21—This section shows the Cisco ATA Web configuration page and contains a procedure for how to configure Cisco ATA parameters using this interface. • Resetting the Cisco ATA Using Cisco CallManager, page 3-23—This section gives the procedure (via the Cisco CallManager administration web pages) for resetting the Cisco ATA so that your configuration changes take effect. • Upgrading the SCCP Signaling Image, page 3-24—This section provides references to the various means of upgrading your Cisco ATA signaling image. The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Default Boot Load Behavior Before configuring the Cisco ATA, you need to know how the default Cisco ATA boot load process works. Once you understand this process, you will be able to configure the Cisco ATA by following the instructions provided in this section and in the sections that follow. All Cisco ATAs are shipped with a boot load signaling-protocol image. However, because this image is not a fully functional Cisco ATA image, the Cisco ATA seeks to obtain the image-load information from the Cisco CallManager and perform a software upgrade. In addition, the Cisco ATA obtains the necessary SCCP-specific configuration files for Cisco CallManager communication and the Cisco ATA configuration file during the boot load process. The following list summarizes the default Cisco ATA behavior during its boot-up process: 1. Note 2. Note 3. The Cisco ATA uses the Cisco Discovery Protocol (CDP) to discover which VLAN to enter. If the Cisco ATA receives a VLAN ID response from the network switch, the Cisco ATA enters that VLAN and adds 802.1Q VLAN tags to its IP packets. If the Cisco ATA does not receive a response with a VLAN ID from the network switch, then the Cisco ATA assumes it is not operating in a VLAN environment and does not perform VLAN tagging on its packets. If your network environment is not set up to handle this default behavior, make the necessary configuration changes by referring to the “Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation” section on page 3-3. The Cisco ATA contacts the DHCP server to request its own IP address. If your network environment does not contain a DHCP server, you need to statically configure various IP addresses so that the Cisco ATA can obtain network connectivity. For a list of parameters that you must configure to obtain network connectivity, see Table 3-6 on page 3-19. For instructions on how to use the voice configuration menu, which you must use to perform this configuration, see the “Voice Configuration Menu” section on page 3-18. Also from the DHCP server, the Cisco ATA requests the IP address of the Cisco CallManager TFTP server. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-2 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation 4. The Cisco ATA contacts the Cisco CallManager TFTP server and downloads the appropriate .xml or .cnf configuration file that allows the Cisco ATA to communicate with the correct Cisco CallManager. 5. The .xml or .cnf file that the Cisco ATA downloads includes information about which signaling image the Cisco ATA needs to function properly. The Cisco ATA finds that image on the TFTP server and automatically downloads this image along with the corresponding version of Cisco ATA release software. Note Note If you are not using a Cisco CallManager TFTP server, you need to manually upgrade the Cisco ATA to the correct signaling image. For information on this procedure, see the “Upgrading the Signaling Image Manually” section on page 7-4. 6. The Cisco ATA looks for a Cisco ATA-specific configuration file (designated by the MAC address of the Cisco ATA and named ata) on the TFTP server and downloads this file if it exists. 7. If the Cisco ATA does not find the MAC-address configuration file, it looks for the atadefault.cfg configuration file and downloads this file if it exists. This file can contain default values for the Cisco ATA to use. When the Cisco ATA is downloading its DHCP configuration, the function button on the top panel blinks. Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation If you want the Cisco ATA to use a preconfigured VLAN ID instead of using the Cisco Discovery Protocol to locate a VLAN, or if you want to disable VLAN IP encapsulation, refer to Table 3-1 for a reference to the parameters and bits you may need to configure. Use the voice configuration menu to configure these parameters. (See the “Voice Configuration Menu” section on page 3-18 for instructions on using this menu.) Also, refer to Table 3-2 for a matrix that indicates which VLAN-related parameters and bits to configure depending on your network environment. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-3 Chapter 3 Configuring the Cisco ATA for SCCP Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation Table 3-1 Parameters and Bits for Preconfiguring a VLAN ID Parameter and Bits Reference OpFlags: OpFlags, page 5-17 • Bit 4—Enable the use of user-specified voice VLAN ID. • Bit 5—Disable VLAN encapsulation • Bit 6—Disable CDP discovery. VLANSetting, page 5-18 VLANSetting: • Bits 0-2—Specify VLAN CoS bit value (802.1P priority) for TCP packets. • Bits 3-5—Specify VLAN CoS bit value (802.1P priority) for UDP packets • Bits 18-29—User-specified 802.1Q VLAN ID Table 3-2 VLAN-Related Features and Corresponding Configuration Parameters VLANSetting OpFlags Bit 4 OpFlags Bit 5 OpFlags Bit 6 Bits 18-29 Feature Static VLAN 1 0 1 VLAN ID CDP-acquired VLAN 0 0 0 N/A No VLAN N/A 1 N/A N/A No CDP N/A N/A 1 N/A No CDP and no VLAN 0 1 1 N/A N/A indicates that the variable is not applicable to the feature and the setting of this varaible does not affect the feature. Example The following procedure shows you how to configure the OpFlags and VLANSetting parameters to allow the Cisco ATA to use a user-specified VLAN ID. In this example, the voice VLAN ID is 115 (in decimal format). Step 1 Set bits 4-6 of the OpFlags parameter to 1, 0, and 1, respectively. This setting translates to the following bitmap: xxxx xxxx xxxx xxxx xxxx xxxx x101 xxxx The remaining bits of the OpFlags parameter, using all default values, make up the following bitmap representation: 0000 0000 0000 0000 0000 0000 0xxx 0010 Therefore, the resulting value of the OpFlags parameter becomes the following bitmap representation: 0000 0000 0000 0000 0000 0000 0101 0010 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-4 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation In hexadecimal format, this value is 0x00000052. Step 2 Set bits 18-29 of the VLANSetting parameter to to voice VLAN ID 115. This setting translates to the following bitmap xx00 0001 1100 11xx xxxx xxxx xxxx xxxx where 000001110011 is the binary representation of the demical value 115. The remaining bits of the VLANSetting parameter, using all default values, make up the following representation: 00xx xxxx xxxx xx00 0000 0000 0010 1011 Therefore, the resulting value of the VLANSetting parameter becomes the following bitmap representation: 0000 0001 1100 1100 0000 0000 0010 1011 In hexadecimal format, this value is 0x01cc002b. Note If you are using the voice configuration menu to set the parameters, you must convert hexadecimal values to decimal values. For example, the OpFlags setting of 0x00000052 is equivalent to 82 in decimal format, and the VLANSetting of 0x01cc002b is equivalent to 30146603 in decimal format. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-5 Chapter 3 Configuring the Cisco ATA for SCCP Steps Needed to Configure the Cisco ATA Steps Needed to Configure the Cisco ATA This section contains the following topics: • Basic Configuration Steps in a Cisco CallManager TFTP Server Environment, page 3-6 • Basic Configuration Steps in a Non-TFTP Server Environment, page 3-7 Basic Configuration Steps in a Cisco CallManager TFTP Server Environment Table 3-3 shows the basic steps for configuring the Cisco ATA and making it operational in a typical SCCP environment, which includes a Cisco CallManager TFTP server. Table 3-3 Basic Steps to Configure the Cisco ATA in a Typical Cisco CallManager Environment Action Reference 1. Download the desired Cisco ATA release software zip file from the Setting Up the TFTP Server with Cisco ATA Cisco web site and store it on the Cisco CallManager TFTP server. Software, page 3-8 2. Create a default configuration file that can be used by many Cisco ATAs in your Cisco CallManager environment. Creating a Cisco ATA Default Configuration File, page 3-10 You can skip this step if the Cisco ATA default parameters do not require re-configuration in your network environment. Note 3. Configure the method with which the Cisco ATA will locate the Cisco CallManager TFTP server at boot up time. Configuring the Cisco ATA to Obtain its Configuration File from the TFTP Server, page 3-15 4. Add the Cisco ATA to the Cisco CallManager. Chapter 4, “Adding the Cisco ATA to the Cisco CallManager” 5. Power up the Cisco ATA. 6. Optionally, create a configuration file for a specific Cisco ATA. 7. If you make configuration changes to the Cisco ATA, you must reset Resetting the Cisco ATA Using the Cisco ATA by using the Cisco CallManager administration web Cisco CallManager, page 3-23 pages. Creating a Configuration File for a Specific Cisco ATA, page 3-12 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-6 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Basic Configuration Steps in a Non-TFTP Server Environment Table 3-4 shows the basic steps for configuring the Cisco ATA without using the TFTP server method. Table 3-4 Basic Steps to Configure the Cisco ATA Without Using the TFTP Server Method Action 1. Reference Download the desired Cisco ATA release software zip file from the Cisco web site: a. If you are a registered CCO user. go to the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ata186 b. Download the zip file that contains the software for the applicable release and signaling image you are using. The contents of each file are described next to the file name. c. Extract the files to the desired location on your PC. Note The file that contains the protocol signaling image has an extension of .zup. 2. Manually upgrade the Cisco ATA to the correct signaling image. 3. Configure the Cisco ATA by using either one of the manual-configuration methods. 4. Manually configure the CA0orCM0 parameter to instruct the Cisco ATA about how to register with Cisco CallManager. 5. Power up the Cisco ATA. Upgrading the Signaling Image Manually, page 7-4 • Voice Configuration Menu, page 3-18 • Cisco ATA Web Configuration Page, page 3-21 CA0orCM0 and CA1orCM1, page 5-9 Configuring the Cisco ATA Using a TFTP Server The TFTP method of configuration is useful when you have many Cisco ATA because you can use a TFTP server for remote, batch configuration of Cisco ATAs. A TFTP server can host one unique configuration file for each Cisco ATA. This section contains the following topics: • Setting Up the TFTP Server with Cisco ATA Software, page 3-8 • Configurable Features and Related Parameters, page 3-8 • Parameters Not Used for SCCP, page 3-10 • Creating a Cisco ATA Default Configuration File, page 3-10 • Creating a Configuration File for a Specific Cisco ATA, page 3-12 • Configuring the Cisco ATA to Obtain its Configuration File from the TFTP Server, page 3-15 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-7 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Setting Up the TFTP Server with Cisco ATA Software This section provides the procedure for the Cisco ATA administrator to obtain the correct Cisco ATA software and set up the Cisco CallManager TFTP server with this software. Procedure Step 1 If you are a registered CCO user. go to the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ata186 Step 2 Download the zip file that contains the software for the applicable release and signaling image you are using. The contents of each file are described next to the file name. Save the zip file onto a floppy disc. Note The file that contains the protocol signaling image has an extension of .zup. Step 3 Insert the floppy disc into the Cisco CallManager disc drive. Step 4 From your computer, navigate to Start > Programs > Terminal Services > Client. The Terminal Services Client screen appears. Step 5 In the Services field of the Terminal Services Client screen, enter the IP address of the Cisco CallManager that contains the disc you inserted. Then, click the Connect button. The Login screen appears. Step 6 Enter your login information, then click OK. The TFTP Path screen appears. Step 7 Click on the My Computer icon that is located within the Terminal Services Client screen, then navigate to the A: drive. Step 8 From the A: drive, drag the zip file to the TFTP Path screen. This will extract all the files and place them onto the Cisco CallManager TFTP server. Configurable Features and Related Parameters Table 3-5 lists, in alphabetical order, various features that you can configure for the Cisco ATA. Table 3-5 also includes links to the related parameter that allows you to configure each of these features. Each link takes you to a detailed description of the parameter that includes its default values. For an example of how to configure parameters for the TFTP Server configuration method, see the “Creating a Cisco ATA Default Configuration File” section on page 3-10. Table 3-5 Configurable Features and Related Parameters Configurable Features Related Parameters Audio Media Features Audio Media Parameters • Low bit-rate codec selection (G.723.1, G.729) • LBRCodec, page 5-11 • Silence suppression • AudioMode, page 5-12 • RTP media port configuration • MediaPort, page 5-27 Caller ID format CallerIdMethod, page 5-14 Debug and Diagnosis NPrintf, page 5-26, TraceFlags, page 5-27 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-8 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Table 3-5 Configurable Features and Related Parameters (continued) Configurable Features Related Parameters Fax Services Features Fax Services Parameters • Fax services mode selection • AudioMode, page 5-12, ConnectMode, page 5-13 • Named Signalling Event (NSE) payload type for fax pass-through • ConnectMode, page 5-13 Hook-flash detection timing configuration SigTimer, page 5-19 Mid-call service format—Bellcore, Cisco VG248 or Cisco ATA ConnectMode, page 5-13 Network-related Features Network-related Parameters • Cisco Discovery Protocol (CDP)—on/off • OpFlags, page 5-17 • DHCP configuration • DHCP, page 5-6, OpFlags, page 5-17 • DNS configuration • DNS1IP, page 5-15, DNS2IP, page 5-16 • Static IP configuration • StaticIp, page 5-7, StaticRoute, page 5-7, StaticNetMask, page 5-8 • VLAN configuration • OpFlags, page 5-17, VLANSetting, page 5-18 SCCP Terminal-related Features SCCP Terminal-related Parameters • Cisco CallManager 3.0 support • ConnectMode, page 5-13 • Cisco IOS Telephony Solution (ITS) support • ConnectMode, page 5-13 • Domain name in Cisco CallManager environment • Domain, page 5-16 • SCCP/MGCP protocol selection • UseMGCP, page 5-10 • Static Cisco CallManager configuration • CA0orCM0 and CA1orCM1, page 5-9 • Terminal FXS lines • EPID0orSID0 and EPID1orSID1, page 5-8 User Interface and TFTP Features User Interface and TFTP Parameters • User interface password • UIPassword, page 5-3 • TFTP Configuration • UseTFTP, page 5-4, TftpURL, page 5-4, OpFlags, page 5-17 • TFTP Encryption key • EncryptKey, page 5-5 • Web configuration—enable/disable • OpFlags, page 5-17 Packet Precedence Features Packet Precedence Parameters • UDP Type of Service (ToS) configuration • UDPTOS, page 5-17 • 802.1P Class of Service (Cos) Bit configuration • VLANSetting, page 5-18 Ring-cadence format RingCadence, page 5-20 Tone format: BusyTone, CallWaitTone ConfirmTone, DialTone, ReorderTone, and RingBackTone parameters Call-Progress Tone Parameters, page 5-21 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-9 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Parameters Not Used for SCCP The following parameters appear on the Cisco ATA Web configuration screen but are used only for the MGCP image and not for SCCP: • CA0UID • CA1UID • CfgInterval • CodecName • MGCPPort • MGCPVer • NumTxFrames • PrefCodec • RetxIntvl • TetxLim • ToConfig Creating a Cisco ATA Default Configuration File The Cisco ATA release-software zip files includes a file called atadefault.cfg, which is a binary file that contains all the default parameters for the Cisco ATA. However, you likely will need to create your own atadefault.cfg file to contain the default settings that you want Cisco ATAs in your environment to use. For information on each configuration parameter, including all default values, see Chapter 5, “Parameters and Defaults.” Use the text file called sk_example.txt as a basis for creating your default file. The sk_example.txt file is included in the software-release zip file and contains all default values. This file is shown without its annotations in the “Configuration Text File Template” section on page 5-2. The following procedure illustrates how to create the Cisco ATA default configuration file, convert it to the required binary format that the Cisco ATA can read, and store it on the TFTP server so that the Cisco ATA will download it during the boot-up process: Procedure Step 1 Make a copy of the sk_example.txt file and rename it atadefault.txt. Step 2 Make the desired configuration changes by editing the atadefault.txt file, then save the file. Step 3 Convert the atadefault.txt file to a binary file by running the cfgfmt.exe tool, which is bundled with the Cisco ATA software. Note Be sure to name the output file atadefault.cfg. If you wish to encrypt the binary file for security reasons, see the “Using the EncryptKey Parameter and cfgfmt Tool” section on page 3-14. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-10 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server The syntax of the cfgfmt program follows: Syntax cfgfmt [-eRC4Password] -tpTagFile input-text-file output-binary-file – -eRC4Password is the optional RC 4key to encrypt the binary TFTP file provided by the cfgfmt program (up to eight alphanumeric characters). – pTagFile is the command used to specify the ptag.dat file that is provided with the Cisco ATA software version you are running. Search on the keyword ptag to find the complete name of the ptag file that is included with the Cisco ATA software for the signaling protocol you are using. Be sure this file resides in the same directory from which you are running the cfgfmt program. The ptag.dat file is used by cfgfmt.exe to format a text input representation of the parameter/value pairs to its output binary representation. – input-text-file is the input text file representation of the Cisco ATA configuration file. – output-binary-file is the final output binary file that Cisco ATA uses as the TFTP configuration file. Example cfgfmt -tmgcp_ptag.dat atadefault.txt atadefault.cfg Step 4 Store the binary configuration file in the TFTP server root directory, overwriting the atadefault.cfg file that came bundled with the release-software download. During the boot-up process, the Cisco ATA will download this file as its configuration file unless it first finds a Cisco ATA-specific configuration file named for the MAC address of the Cisco ATA. (If you want to create a MAC-address configuration file for a specific Cisco ATA, see the “Creating a Configuration File for a Specific Cisco ATA” section on page 3-12.) Note If you want to make configuration changes after boot up, repeat the process of creating or editing the text file containing the desired parameters, then converting the text file to the binary file and storing the binary file on the TFTP server. For the configuration changes to take effect, reset the Cisco ATA. (See the “Resetting the Cisco ATA Using Cisco CallManager” section on page 3-23.) Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-11 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Creating a Configuration File for a Specific Cisco ATA Once you have booted up the Cisco ATA, you may decide that you want to create a configuration file that is specific to one Cisco ATA. The following procedure illustrates how to create a Cisco ATA-specific configuration file, convert it to the required binary format that the Cisco ATA can read, and store it on the TFTP server so that the Cisco ATA will download it as soon as you reset the Cisco ATA. Procedure Step 1 Open the atadefault.txt file that you created when you developed your own default file. Find the parameters whose values you want to change for this specific Cisco ATA. Copy only these parameters into a new text file. Save the new text file with the following name: ata.txt where macaddress is the non-dotted hexadecimal version of the MAC address of the Cisco ATA you are configuring. This non-dotted hexadecimal MAC address is labeled on the bottom of most Cisco ATAs next to the word “MAC.” The file name must be exactly 15 characters long. (However, if this filename is supplied by the DHCP server, the name can be as long as 31 characters and can be any name with printable ASCII characters.) If necessary, you can obtain the non-dotted hexadecimal MAC address by using the atapname.exe command. For information on using the atapname.exe command, see the “Using atapname.exe Tool to Obtain MAC Address” section on page 3-13. That section includes an example of a dotted decimal MAC address and its corresponding non-dotted hexadecimal address. Note The ata.txt file should contain only those parameters whose values you are changing from their defaults. Parameter values in the ata configuration file will overwrite any manually configured values (values configured through the web or voice configuration menu) when the Cisco ATA powers up or resets. Example You might want to change the values of the following parameters, whose default values are shown first: LBRCodec:3 AudioMode:0x00350035 You could change the values as follows: LBRCodec:0 AudioMode:0x00350034 Step 2 Save your changes. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-12 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Step 3 Run the cfgfmt.exe tool, which is bundled with the Cisco ATA software, on the ata.txt text file to generate the binary configuration file. If you wish to encrypt the binary file for security reasons, see the “Using the EncryptKey Parameter and cfgfmt Tool” section on page 3-14. The syntax of the cfgfmt program follows: Syntax cfgfmt [-eRC4Password] -tpTagFile input-text-file output-binary-file – -eRC4Password is the optional RC 4key to encrypt the binary TFTP file provided by the cfgfmt program (up to eight alphanumeric characters). – pTagFile is the command used to specify the ptag.dat file that is provided with the Cisco ATA software version you are running. Search on the keyword ptag to find the complete name of the ptag file that is included with the Cisco ATA software for the signaling protocol you are using. Be sure this file resides in the same directory from which you are running the cfgfmt program. The ptag.dat file is used by cfgfmt.exe to format a text input representation of the parameter/value pairs to its output binary representation. – input-text-file is the input text file representation of the Cisco ATA configuration file. – output-binary-file is the final output binary file that Cisco ATA uses as the TFTP configuration file. Example cfgfmt -tmgcp_ptag.dat ata0a141e28323c.txt ata0a141e28323c This example is based on a Cisco ATA MAC address of 10.20.30.40.50.60, which converts to the two-digit, lower-case hexadecimal representation of each integer as 0a141e28323c. Step 4 Store the binary configuration file in the TFTP server root directory. Step 5 Reset the Cisco ATA using the Cisco CallManager. (See the “Resetting the Cisco ATA Using Cisco CallManager” section on page 3-23.) After being reset, the Cisco ATA will download this ata binary configuration file as its unique configuration file. This file takes precedence over the atadefault.cfg file. If the Cisco ATA finds an ata file on the TFTP server, the Cisco ATA does not look for the atadefault.cfg file. Using atapname.exe Tool to Obtain MAC Address This bundled tool is useful for converting the dotted decimal version of the Cisco ATA MAC address (available on the Cisco ATA Web configuration page or from the voice configuration menu code 24#) to its default Cisco ATA profile name. This name has the following format: ataxxxxxxxxxxxx where each xx is the two-digit, lower-case hexadecimal representation of each integer in the dotted, decimal version of the Cisco ATA MAC address. This is the name you use for the unique Cisco ATA binary configuration file. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-13 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server The following command and output show an example of this command. Command Example atapname.exe 10.20.30.40.50.60 Command Output ata0a141e28323c Note The same functionality is available from the voice configuration menu (voice menu code 84#), which will announce the Cisco ATA profile name. Using the EncryptKey Parameter and cfgfmt Tool The EncryptKey parameter encrypts binary files being transferred over a TFTP server. You can make this parameter unique for each Cisco ATA. By default, the Cisco ATA-specific ata configuration file is not encrypted. If encryption of is required, however, you must manually configure the EncryptKey parameter before you boot up the Cisco ATA so that the TFTP method is secure. Use either the voice configuration menu (see the “Voice Configuration Menu” section on page 3-18) or the Cisco ATA web configuration page (see the “Cisco ATA Web Configuration Page” section on page 3-21) to configure the EncryptKey parameter. Note Because the factory-fresh Cisco ATA cannot accept encrypted configuration files, the first unencrypted file, if intercepted, can easily be read. (You would still have to know the data structure format in order to decode the binary information from the unencrypted file.) Therefore, the new encryption key in the unencrypted file can be compromised. Set the EncryptKey parameter to a nonzero value. When this value is nonzero, the Cisco ATA assumes that the binary configuration file on the TFTP server is to be encrypted with this key by means of the RC4 cipher algorithm. The Cisco ATA will use this key to decrypt the configuration file. The Cisco ATA EncryptKey parameter and the encryption key used in the cfgfmt tool command syntax must match. Note For security reasons, Cisco recommends that you set the UIPassword parameter (if desired) in the configuration file and not by using one of the manual configuration methods. The cfgfmt.exe syntax affects how the EncryptKey parameter is used, as shown in the following examples. In these examples, input_text is the ata.txt file that you will convert to binary to create an ataconfiguration file for the Cisco ATA; output_binary is that binary ata file, and Secret is the encryption key. Syntax examples • cfgfmt -tpTagFile input-text-file output-binary-file If input-text-file sets the Cisco ATA EncryptKey parameter to 0, then output-binary-file is not encrypted. If the input-text-file sets EncryptKey to a non-zero value, then output-binary-file is encrypted with that value. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-14 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server • cfgfmt -eSecret -tpTagFile input-text-file output-binary-file If the Cisco ATA EncryptKey parameter has the value of 0 or is not included in input-text-file, the Secret is used to encrypt the output-binary-file. If input-text-file sets the Cisco ATA EncryptKey parameter to a nonzero value and the -e option is used, then output-binary-file is encrypted with the EncryptKey parameter set in input-text-file and Secret is ignored. • cfgfmt -E -tpTagFile input-text-file output-binary-file The -E (uppercase) option means that any value specified for the Cisco ATA EncryptKey parameter in input-text-file is ignored. However, because Secret is not specified in this example, output-binary-file is not encrypted. Nevertheless, the EncryptKey parameter and its value, if specified in input-file-text, will be included in output-binary-file for possible encryption at a later time. • cfgfmt -E -eSecret -tpTagFile input-text-file output-binary-file The -E (uppercase) option means that any value specified for the Cisco ATA EncryptKey parameter in input-text-file is ignored and the output-binary-file is encrypted with the Secret key. However, the EncryptKey parameter and its value, if specified in input-text-file, will be included in output-binary-file. Configuring the Cisco ATA to Obtain its Configuration File from the TFTP Server This section describes three methods from which to choose how the Cisco ATA contacts the TFTP server to obtain its configuration file: • Using a DHCP Server, page 3-15 – The Cisco ATA contacts the DHCP server, which provides the IP address of the TFTP server – The Cisco ATA uses the DHCP server but the DHCP server does not know about TFTP server • Note Without Using a DHCP Server, page 3-17 In the rare instance where no TFTP server is used, you must manually configure the CA0orCM0 parameter to instruct the Cisco ATA about how to register with Cisco CallManager. For this scenario, see the “CA0orCM0 and CA1orCM1” section on page 5-9. Using a DHCP Server When using a DHCP server, configuration settings vary depending on whether or not the DHCP server is under the control of the Cisco ATA system administrator or the service provider. The simplest configuration is when the DHCP server is under the control of the Cisco ATA administrator, in which case the DHCP server provides the IP address of the TFTP server. Depending on who controls the DHCP server, follow the applicable configuration procedure: • Procedure if DHCP Server is Under Control of Cisco ATA Administrator, page 3-16 • Procedure if DHCP Server is not Under Control of Cisco ATA Administrator, page 3-16 This section also includes the topic: • Other DHCP Options You Can Set, page 3-17 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-15 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Note If no DHCP server is found and the Cisco ATA is programmed to find one, the function button continues to blink. Procedure if DHCP Server is Under Control of Cisco ATA Administrator Procedure Step 1 On the DHCP server, set one of the following two options: • DHCP option 150 (TFTP server IP address) • Standard DHCP option 66 (TFTP server name) If you use DHCP option 150, the Cisco ATA will ignore DHCP option 66. However, if you use DHCP option 66, you must turn off DHCP option 150 or set its value to 0. Note Step 2 You can turn off the DHCP option 150 request by using the Cisco ATA OpFlags parameter (see the “OpFlags” section on page 5-17). Make sure to use default values for the following Cisco ATA parameters: • TFTPUrl=0 • UseTFTP=1 • DHCP=1 • CA0orCM0=0 This completes the parameter settings and DHCP options you need to configure for this procedure. The Cisco ATA will contact the DHCP server for the IP address of the TFTP server that contains the Cisco ATA configuration file. Procedure if DHCP Server is not Under Control of Cisco ATA Administrator This is the procedure to use if the DHCP server is not under the control of the Cisco ATA administrator, which means that the URL of the TFTP server must be manually configured. Procedure Step 1 Using the voice configuration menu, set the parameter TftpURL to the IP address or URL of the TFTP server. For more information on setting the TftpURL parameter, see the “TftpURL” section on page 5-4. For information about using the Cisco ATA voice configuration menu, see the “Voice Configuration Menu” section on page 3-18. Note If you are not using a DHCP server to provide the TFTP server location, you must manually configure the TftfURL. You can do this by using the voice configuration menu without first obtaining network connectivity for the Cisco ATA. If you want to configure this value using the Web configuration page, you first must obtain network connectivity by using the voice configuration menu to statically configure IP address information (see the “Voice Configuration Menu” section on page 3-18). Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-16 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Configuring the Cisco ATA Using a TFTP Server Step 2 Use the default value of 1 for the Cisco ATA parameter DHCP. Step 3 Use the default value of 1 for the Cisco ATA parameter UseTftp. Step 4 Use the default value of 0 for the Cisco ATA parameter CA0orCM0. This completes the parameter settings you need to configure for this procedure. The Cisco ATA will contact the manually configured TFTP server that contains the Cisco ATA configuration file. Other DHCP Options You Can Set The following parameters can also be configured with DHCP: • Boot file name of DHCP header—The ata binary Cisco ATA configuration file, which can have a maximum of 31 characters and can be any name with printable ASCII characters • Client PC address • DHCP option 1—Client Subnet Mask • DHCP option 3—Routers on the client’s subnet • DHCP option 6—One or two Domain Name servers • DHCP option 43—Set this option to identify the protocol (for example, SCCP) • DHCP Option 60 (DHCP_VENDOR_CLASS_ID)—Use this parameter to identify the type of Cisco ATA box (ATA186 or ATA188). Without Using a DHCP Server Use the following procedure if you are not using a DHCP server in your environment but are still using a TFTP server to obtain the Cisco ATA configuration file: Procedure Step 1 Set the DHCP parameter to 0. Step 2 Set the UseTFTP parameter to 1. Step 3 Set the Cisco ATA parameter TftpURL to the IP address or URL of the TFTP server. For more information on setting the TftpURL parameter, see the “TftpURL” section on page 5-4. Note Step 4 If you are not using a DHCP server to provide the TFTP server location, you must manually enter the TftpURL using either the voice configuration menu or the web configuration page. If you have done already done so, statically configure the following parameters using the voice configuration menu (see the “Voice Configuration Menu” section on page 3-18). These are the parameters you need to configure for the Cisco ATA to obtain network connectivity: • StaticIP • StaticRoute • StaticNetMask Other parameters that are normally supplied by DHCP may be provided statically by configuring their values. These parameters are: Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-17 Chapter 3 Configuring the Cisco ATA for SCCP Voice Configuration Menu • DNS1IP • DNS2IP • Domain This completes the parameter settings you need to configure in order for the Cisco ATA to contact the TFTP server (without using DHCP) that will contain the configuration file for the Cisco ATA. Voice Configuration Menu The main reasons to use the voice configuration menu are to establish IP connectivity for the Cisco ATA if a DHCP server is not being used in your network environment, and to reset the Cisco ATA to its factory values if necessary. You can also use the voice configuration menu if you need to configure a small number of parameters or if the web interface and TFTP configuration are not available. Note Do not use the voice configuration menu to attempt to change any values that you configured by means of the TFTP configuration file method. Whenever the Cisco ATA resets, it downloads its ata configuration file or atadefault.cfg default configuration file from the TFTP server, and the values in either of these files will overwrite the values of any corresponding parameters configured with the voice configuration menu. See Chapter 5, “Parameters and Defaults,” for a complete list of parameters and their definitions. Also see Table 3-5 on page 3-8 for an alphabetical listing of configurable features and references to their corresponding parameters. This section contains the following topics: • Using the Voice Configuration Menu, page 3-18 • Entering Alphanumeric Values, page 3-20 • Resetting the Cisco ATA to Factory Default Values, page 3-20 Using the Voice Configuration Menu To manually configure the Cisco ATA by using the voice configuration menu and the telephone keypad, perform the following steps: Procedure Step 1 Connect an analog touch-tone phone to the port labeled Phone 1 on the back of the Cisco ATA. Step 2 Lift the handset and press the function button located on the top of the Cisco ATA. You should receive the initial voice configuration menu voice prompt. Step 3 Using the telephone keypad, enter the voice menu code for the parameter that you want to configure or the command that you want to execute, then press #. For a list of voice menu codes, see Appendix B, “Voice Menu Codes.” Table 3-6 lists the menu options that you need to configure basic IP connectivity for the Cisco ATA, after which you can use the Cisco ATA web configuration page to configure additional parameters. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-18 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Voice Configuration Menu Note If you are using the voice configuration menu to statically configure the Cisco ATA IP address, you must disable DHCP by setting its value to 0. Table 3-6 Step 4 Parameters that Provide Basic IP Connectivity for the Cisco ATA Voice Menu Number Features 1 StaticIP—IP address of the Cisco ATA. 2 StaticRoute—Default gateway for the Cisco ATA to use. 10 StaticNetMask—Subnet mask of the Cisco ATA. 20 DHCP—Set value to 0 to disable the use of a DHCP server; set value to 1 to enable DHCP. 21 Review the IP address of the Cisco ATA. 22 Review the default router for the Cisco ATA to use. 23 Review subnet mask of the Cisco ATA. Follow the voice prompts and enter the appropriate values, then press the # key. Note Use the * key to indicate a delimiter (dot). For example, to enter an IP address of 192.168.3.1, you would enter 192*168*3*1 on your telephone keypad. Note When entering values for a field that contains a hexadecimal value, you must convert the hexadecimal value to a decimal value in order to enter it into the voice configuration menu system. For example, to enter the hexadecimal value 0x6A, you would enter the number 106 on the telephone keypad. The voice configuration menu repeats the value you entered, then prompts you to press one of the following keys: • 1=Change your entered value • 2=Review your entered value • 3=Save your entered value • 4=Review the current saved value Step 5 Press the # key after you have entered the desired key. If you do not press the # key, the system will automatically timeout after 10 seconds. Step 6 Cisco strongly recommends that you set a password. Use the voice menu code 7387277 (SETPASS) to configure a password through the voice configuration menu, after which you are prompted for the password whenever you attempt to change a parameter value. Step 7 After completing the configuration through the voice configuration menu, press the # key to exit. Step 8 Hang up the telephone. The Cisco ATA configuration refreshes. The function button fast-blinks when the refresh is completed. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-19 Chapter 3 Configuring the Cisco ATA for SCCP Voice Configuration Menu Entering Alphanumeric Values Some voice configuration menu options require you to enter alphanumeric characters. Alphanumeric entry differs from numeric entry because you must press # after each character selected. If you need to enter an alphanumeric value, the voice prompt tells you to enter an alphanumeric value; otherwise, enter a numeric value (0 to 9). Table 3-7 lists the keys on a telephone keypad and their respective alphanumeric characters. Using Table 3-7 as a guide, enter the appropriate number key on the telephone keypad as many times as needed to select the number, letter, or symbol required. For example, to enter 58sQ, you would enter: 5 # 8 # 7 7 7 7 7 # 7 7 7 7 7 7 7 # # Table 3-7 Alphanumeric Characters Key Alphanumeric Characters 1 1 ./_\ @*space return +-!,?|~^#=$”‘’%<>[] :;{}()& 2 2abcABC 3 3defDEF 4 4ghiGHI 5 5jklJKL 6 6mnoMNO 7 7pqrsPQRS 8 8tuvTUV 9 9wxyzWXYZ 0 0 Resetting the Cisco ATA to Factory Default Values It is possible that you may, under some circumstances, want to reset the Cisco ATA to its factory default values. For example, this is the only way to recover a forgotten password without contacting your Cisco representative. To perform a factory reset, you must use the voice configuration menu and follow these steps: Procedure Step 1 Press the function button on the Cisco ATA. Step 2 Press the digits 322873738 (FACTRESET) then press # on the telephone keypad. Step 3 Press 3 on your telephone keypad to confirm that you want to reset the Cisco ATA, then hang up the phone. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-20 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Cisco ATA Web Configuration Page Cisco ATA Web Configuration Page You can use the Cisco ATA web configuration page in a non-TFTP configuration environment, or in a TFTP configuration environment as a read-only record of individual customer parameters. Figure 3-1 shows an example of the Cisco ATA web configuration page, which displays all configurable parameters. The different colors on the screen are for different parameter groupings, as described in Chapter 5, “Parameters and Defaults.” Note Do not use the web configuration page to attempt to change any values that you configured by means of the TFTP configuration file method. Whenever the Cisco ATA resets, it downloads its ata configuration file or atadefault.cfg default configuration file from the TFTP server, and the values in either of these files will overwrite the values of any corresponding parameters configured with the Web configuration method. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-21 Chapter 3 Configuring the Cisco ATA for SCCP Cisco ATA Web Configuration Page Cisco ATA Web Configuration Page UIPassword: * ToConfig: 0 UseTftp: 0 TftpURL: 0 CfgInterval: 3600 EncryptKey: * Dhcp: 0 StaticIP: 192.168.2.44 StaticRoute: 192.168.2.54 StaticNetMask: 255.255.254.0 EPID0orSID0: a001 EPID1orSID1: a002 CA0orCM0: 192.168.2.64 CA1orCM1: 0 CA0UID: 0 CA1UID: 0 UseMGCP: 1 MGCPVer: MGCP1.0 RetxIntvl: 250 RetxLim: 3 MGCPPort: 2427 CodecName: PCMU,PCMA,G723,G729 LBRCodec: 3 PrfCodec: 2 AudioMode: 0x00150015 ConnectMode: 0x00060400 CallerIdMethod: 0xc0019e60 DNS1IP: 0.0.0.0 DNS2IP: 0.0.0.0 Domain: . NumTxFrames: 2 UDPTOS: 0x000000a0 OpFlags: 0x00000002 VLANSetting: 0x0000002b SigTimer: 0x00000064 RingCadence: 2,4,25 DialTone: 2,31538,30831,3100,38 BusyTone: 2,30467,28959,1191,1 ReorderTone: 2,30467,28959,1191,15 RingBackTone: 2,30831,30467,1943,2 CallWaitTone: 1,30831,0,5493,0,0,240 ConfirmTone: 1,30467,0,5970,0,0,4 NPrintf: 192.168.2.159.1011 MediaPort: 16384 TraceFlags: 0x00000001 85760 Figure 3-1 You can access the web configuration page from any graphics-capable browser, such as Microsoft Internet Explorer or Netscape. This provides easy initial access to the Cisco ATA configuration within the administrator’s private network. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-22 OL-3141-01 Chapter 3 Configuring the Cisco ATA for SCCP Resetting the Cisco ATA Using Cisco CallManager Follow these steps to set parameters using the web configuration page: Procedure Step 1 Make sure that your PC and the Cisco ATA are already networked and visible to each another. Step 2 Open your web browser. Step 3 Enter the URL for your configuration page. The default URL for the web server is: http://IP Address/dev For example, the configuration page for a Cisco ATA with the IP address 192.168.3.225 is: http://192.168.3.225/dev Step 4 Select the values for the items that you want to configure. See Chapter 5, “Parameters and Defaults,” for a complete list of parameters and their definitions. Also see Table 3-5 on page 3-8 for an alphabetical listing of configurable features and references to their corresponding parameters. Note Cisco strongly recommends that you set a password. Use the UIPassword parameter to configure a password, after which you are prompted for the password whenever you attempt to change a parameter value. Configuration parameters cannot be accessed through the voice configuration menu if the password contains one or more letters and can be changed only by using the web interface or the TFTP configuration method. Step 5 Click apply to save your changes. The Cisco ATA automatically refreshes its configuration. Step 6 Close your web browser. Resetting the Cisco ATA Using Cisco CallManager Whenever you make configuration changes to the Cisco ATA, you must reset the Cisco ATA using the Cisco CallManager for these configuration changes to take effect. To reset the Cisco ATA, use the following procedure: Procedure Step 1 Go to the main Cisco CallManager Administration screen. Step 2 Using voice configuration menu code 21, review the Cisco ATA IP address. Step 3 From the Device pull-down menu, select Phone. The Find and List Phones screen appears. Step 4 In the area next to the Find button, enter a portion or all of the Cisco ATA MAC address, then press Find. The Find and List Phones screen reappears, and now contains the Cisco ATAs that match the find criteria you entered in the previous screen. Step 5 Click the icon of the Cisco ATA that you would like to reset. The Phone Configuration screen appears. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 3-23 Chapter 3 Configuring the Cisco ATA for SCCP Upgrading the SCCP Signaling Image Step 6 Click the Reset Phone button on the Phone Configuration screen. The Reset Device pop-up window appears. Step 7 Click Reset. Step 8 A confirmation box appears. Click OK. Upgrading the SCCP Signaling Image For instructions on how to upgrade the Cisco ATA to the most recent SCCP signaling image, refer to the following list: • To use the recommended Cisco CallManager TFTP method of upgrading any or all Cisco ATAs at one time, see the “Upgrading the Signaling Image Via Cisco CallManager” section on page 7-2. • In the rare instance that you are not using the Cisco CallManager TFTP to configure the Cisco ATA and to obtain software upgrades, you must manually upgrade to the latest signaling image immediately after the Cisco ATA boots up. In this case, see the “Upgrading the Signaling Image Manually” section on page 7-4. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 3-24 OL-3141-01 C H A P T E R 4 Adding the Cisco ATA to the Cisco CallManager Once you have configured the Cisco ATA, converted the configuration file into a binary file and stored the file on the Cisco CallManager TFTP server, you must register the Cisco ATA with Cisco CallManager. The Cisco CallManager administrator must decide which of the three registration methods is best based on the Cisco CallManager environment. • Adding Cisco ATAs Manually, page 4-2—You can use this method if you have a limited number of Cisco ATAs to add to the Cisco CallManager. • Using the Cisco Bulk Administration Tool (BAT), page 4-3—This is the most common method if you need to add many Cisco ATAs to the Cisco CallManager. • Using Auto-Registration, page 4-4—This method is disabled by default. If this method is enabled, all devices connected to a specific Cisco CallManager are auto-registered. This process cannot be limited to only the Cisco ATAs that are connected to a specific Cisco CallManager. For Cisco CallManager 3.2 or later, register the Cisco ATA as the Cisco ATA 186 device type (regardless of whether the device is a Cisco ATA 186 or a Cisco ATA 188). If you are using a version of Cisco CallManager prior to Release 3.2, you must register the Cisco ATA as the Cisco 7960 device type. Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 4-1 Chapter 4 Adding the Cisco ATA to the Cisco CallManager Adding Cisco ATAs Manually Adding Cisco ATAs Manually Use the following procedure to add Cisco ATAs manually using the Cisco CallManager Administration application. Tip To get help using the Cisco CallManager application, access context-sensitive help by choosing Help > For this page from the main menu bar. Procedure Step 1 Log in to the Cisco CallManager Administration application. From the menu bar, select System > Cisco CallManager. The Cisco CallManager Configuration screen appears. Step 2 In the Cisco CallManager Configuration screen, perform the following steps: a. From the list of Cisco CallManagers click the IP address or name of the Cisco CallManager to configure. b. Enter identical Starting Directory Number and Ending Directory Number values in the fields provided. c. Make sure that the setting called Auto-registration Disabled on this Cisco CallManager is checked. d. Click the Update button. Step 3 From the Cisco CallManager Administration menu bar, select Device > Phone to display the Find and List Phones screen. Step 4 Click the Add a New Phone link to display the Add a New Phone screen. Step 5 From the Phone Type drop-down list, make your selection as follows: a. If you are using Cisco CallManager version 3.0 or 3.1, select Cisco 7960. b. If you are using Cisco CallManager version 3.2, select Cisco ATA 186. Step 6 Click Next. The Phone Configuration screen appears. Step 7 In the Phone Configuration screen, you must enter information in the following fields: Step 8 • MAC Address —Enter the MAC address of the Cisco ATA. • Device Pool—Select either the Default value or a configured device pool from the drop-down list. • Phone Button Template—From the drop-down list, select Standard 7960 if you are using Cisco CallManager version 3.0 or 3.1; select Standard ATA 186 if you are using Cisco CallManager version 3.2 Click the Insert button (called the Update button in Cisco CallManager version 3.2). The Cisco CallManager Administration application should inform you that the device has been added to the database. You are also asked if you want to assign a directory number for the Phone 1 port at this time. Click OK. Step 9 In the Directory Number field, assign a directory number to the Cisco ATA. Step 10 From the Partition drop-down list, you can select a partition for the Cisco ATA or you can keep the default value of None. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 4-2 Ol-3141-01 Chapter 4 Adding the Cisco ATA to the Cisco CallManager Using the Cisco Bulk Administration Tool (BAT) Step 11 Click the Insert button (called the Update button in Cisco CallManager version 3.2). A popup window asks you if you want to return to the current-device page. Click OK. Step 12 To add a second FXS port to Cisco CallManager, go back to Step 3 and proceed from there. You need to fabricate a MAC address for the Phone 2 port by dropping the two left-most digits from the Cisco ATA MAC address and add the digits 01 to the right-most portion of the MAC address. Example If the MAC address of the Cisco ATA is 00070EA26032, then the fabricated MAC address for the Phone 2 port would be 070EA2603201. Note By default, both Cisco ATA FXS ports are enabled for Cisco CallManager registration. If you do not want to add the Phone 2 FXS port to Cisco CallManager, you must change the Cisco ATA EPID1orSID1 parameter value to 0 to disable the Phone 2 port. (To disable the Phone 1 port, you must change the EPID0orSID0 parameter value to 0.) Using the Cisco Bulk Administration Tool (BAT) The Cisco Bulk Administration Tool (BAT) is a plug-in application for Cisco CallManager that enables system administrators to perform batch operations, including registration, on large numbers of Cisco IP Phones and Cisco ATAs. Refer to the Bulk Administration Tool Guide for Cisco CallManager for instructions on using BAT to add Cisco ATAs to the Cisco CallManager. You will need to know the following information when you use the BAT tool: • When you use the Phone Type drop-down list, make your device-type selections as follows: – If you are using Cisco CallManager version 3.0 or 3.1, select Cisco 7960. – If you are using Cisco CallManager version 3.2, select Cisco ATA 186. • When you use the Phone Configuration screen, you must enter information in the following fields: – MAC Address—Enter the MAC address of the Cisco ATA. The MAC address is labeled at the bottom of the Cisco ATA. (You can also use the atapname.exe tool to determine the MAC address of the Cisco ATA. For information on how to use thiis tool, see the “Using atapname.exe Tool to Obtain MAC Address” section on page 3-13.) – Device Pool—Select either the Default value or a configured device pool from the drop-down list. – Phone Button Template—From the drop-down list, select Standard 7960 if you are using Cisco CallManager version 3.0 or 3.1; select Standard ATA 186 if you are using Cisco CallManager version 3.2 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 4-3 Chapter 4 Adding the Cisco ATA to the Cisco CallManager Using Auto-Registration • If you want to add a second Cisco ATA FXS port to Cisco CallManager, you need to fabricate a MAC address for the Phone 2 port by dropping the two left-most digits from the Cisco ATA MAC address and add the digits 01 to the right-most portion of the MAC address. Example If the MAC address of the Cisco ATA is 00070EA26032, then the fabricated MAC address for the Phone 2 port would be 070EA2603201. Note By default, both Cisco ATA FXS ports are enabled for Cisco CallManager registration. If you do not want to add the Phone 2 FXS port to Cisco CallManager, you must change the Cisco ATA EPID1orSID1 parameter value to 0 to disable the Phone 2 port. (To disable the Phone 1 port, you must change the EPID0orSID0 parameter value to 0.) Using Auto-Registration Use auto-registration if you want Cisco CallManager to assign directory numbers automatically to new Cisco ATAs as they connect to the IP telephony network. Once a Cisco ATA has auto-registered, you can move the Cisco ATA to a new location and assign it to a different device pool without affecting its directory number. To perform auto registration, see the applicable release version of the Cisco CallManager Administration Guide at the following location: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_books_list.ht ml Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 4-4 Ol-3141-01 C H A P T E R 5 Parameters and Defaults This section provides information on the parameters and defaults that you can use to create your own Cisco ATA configuration file. This section also includes the voice configuration menu code for each parameter that has such a code. Some parameters on the Web Configuration screen are not used for SCCP; only those used for SCCP are covered in this section. Parameters are divided into categories based on their functionality. The following categories of parameters are covered in this section: • User Interface (UI) Parameter, page 5-3 • Parameters for Configuration Method and Encryption, page 5-4 • Network Parameters, page 5-6 • Account Information Parameters, page 5-8 • SCCP Mode Parameter, page 5-10 • Operating Parameters, page 5-10 • Optional Feature Parameters, page 5-19 The following list contains general configuration information: • Your configuration file must begin with #txt. • The Cisco ATA uses the following parameter types: – Alphanumeric string – Array of short integers – Boolean (1 or 0) – Bitmap value—unsigned hexadecimal integer (for specifying bits in a 32-bit integer) – Extended IP address—IP address followed by port number (for example, 192.168.2.170.9001) – IP address (e.g. 192.168.2.170) – Integer (32-bit integer) – Numeric digit string Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-1 Chapter 5 Parameters and Defaults Configuration Text File Template Note This section contains recommended values for the United States and Sweden as configuration examples for certain parameters. For information about other countries, contact the Cisco equipment provider for a specific country. Configuration Text File Template This is a listing of the sk_example.txt text file, without its annotations, that comes bundled with the Cisco ATA software. You can make a copy of this file and use it as a template for creating your own default configuration file or Cisco ATA-specific configuration file. For instructions on how to create these configuration files, see the “Creating a Cisco ATA Default Configuration File” section on page 3-10 and the “Creating a Configuration File for a Specific Cisco ATA” section on page 3-12. The sk_example.txt file contains all the Cisco ATA default values. The sections that follow this listing describe all the parameters in this file. #txt UIPassword:0 UseTftp:1 TftpURL:0 cfgInterval:3600 EncryptKey:0 ToConfig:0 upgradecode:0,0x301,0x0400,0x0200,0.0.0.0,69,0,none upgradelang:0,0x301,0x0400,0x0200,0.0.0.0,69,0,none Dhcp:1 StaticIp:0 StaticRoute:0 StaticNetMask:0 CA0orCM0:0 CA1orCM1:0 CA0UID:0 CA1UID:0 EPID0orSID0:. EPID1orSID1:. PrfCodec:1 LBRCodec:3 AudioMode:0x00350035 NumTxFrames:2 CallerIdMethod:0x00019e60 ConnectMode:0x90000400 DNS1IP:0.0.0.0 DNS2IP:0.0.0.0 UDPTOS:0xA0 RingCadence:2,4,25 DialTone:2,31538,30831,1380,1740,1,0,0,0 BusyTone:2,30467,28959,1191,1513,0,4000,4000,0 ReorderTone:2,30467,28959,1191,1513,0,2000,2000,0 RingBackTone:2,30831,30467,1943,2111,0,16000,32000,0 CallWaitTone:1,30831,0,5493,0,0,2400,2400,4800 ConfirmTone:1,30467,0,5970,0,0,480,480,1920 MediaPort:16384 UseMGCP:0 MGCPPort:2427 RetxIntvl:500 RetxLim:7 MGCPVer:MGCP1.0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-2 Ol-3141-01 Chapter 5 Parameters and Defaults User Interface (UI) Parameter NPrintf:0 TraceFlags:0x00000000 SigTimer:0x00000064 CodecName:PCMU,PCMA,G723,G729 OpFlags:0x2 VLANSetting:0x0000002b User Interface (UI) Parameter This parameter type contains one parameter—UIPassword. UIPassword Description This parameter controls access to web page or voice configuration menu interface. To set a password, enter a value other than zero. To clear a password, change the value to 0. You cannot recover a forgotten password unless you reset the entire configuration of the Cisco ATA (see the “Resetting the Cisco ATA to Factory Default Values” section on page 3-20). If you forget a password, you can contact your Cisco representative. Note When UIPassword contains letters, you cannot enter the password from the telephone keypad. Value Type Alphanumeric string Range Maximum nine characters Default 0 Voice Configuration Menu Access Code 7387277 Related Parameter OpFlags, page 5-17 (bit 7) Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-3 Chapter 5 Parameters and Defaults Parameters for Configuration Method and Encryption Parameters for Configuration Method and Encryption This section describes parameters for instructing the Cisco ATA how to locate its TFTP server and how to encrypt its configuration file. These parameters are: • UseTFTP, page 5-4 • TftpURL, page 5-4 • EncryptKey, page 5-5 UseTFTP Settings 1—Use the TFTP server for Cisco ATA configuration. 0—Do not use the TFTP server for Cisco ATA configuration. Value Type Boolean Range 0 or 1 Default 1 Voice Configuration Menu Access Code 305 Related Parameters • TftpURL, page 5-4 • EncryptKey, page 5-5 • OpFlags, page 5-17 (bits 0 and 3) TftpURL Description Use this parameter to specify the IP address or URL of the TFTP server. This string is needed if the DHCP server does not provide the TFTP server IP address. When the TftpURL parameter is set to a non-zero value, this parameter has priority over the TFTP server IP address supplied by the DHCP server. Optionally, you can include the path prefix to the TFTP file to download. For example, if the TFTP server IP address is 192.168.2.170 or www.cisco.com, and the path to download the TFTP file is in /ata186, you can specify the URL as 192.168.2.170/ata186 or www.cisco.com/ata186. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-4 Ol-3141-01 Chapter 5 Parameters and Defaults Parameters for Configuration Method and Encryption Note From the voice configuration menu, you can only enter the IP address; from the web configuration page, you can enter the actual URL. Value Type Alphanumeric string Range Maximum 31 characters Default 0 Voice Configuration Menu Access Code 905 Related Parameters • UseTFTP, page 5-4 • Domain, page 5-16 EncryptKey Description This parameter specifies the encryption key that is used to encrypt the Cisco ATA configuration file on the TFTP server. The cfgfmt tool, which is used to create a Cisco ATA binary configuration file (see the “Using the EncryptKey Parameter and cfgfmt Tool” section on page 3-14), automatically encrypts the binary file, using the rc4 encryption algorithm, when the EncryptKey parameter has a value other than 0. Note If the Cisco ATA configuration file is not encrypted, the value must be set to 0. Value Type Alphanumeric string Range Maximum eight characters Default 0 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-5 Chapter 5 Parameters and Defaults Network Parameters Voice Configuration Menu Access Code 320 Related Parameters • UseTFTP, page 5-4 • TftpURL, page 5-4 Network Parameters This section describes the parameters for enabling or disabling the use of a DHCP server to obtain IP address information, and parameters that you need to statically configure if you disable DHCP: • DHCP, page 5-6 • StaticIp, page 5-7 • StaticRoute, page 5-7 • StaticNetMask, page 5-8 DHCP Description A DHCP server can be used to automatically set the Cisco ATA IP address, the network route IP address, the subnet mask, DNS, NTP, TFTP, and other parameters. • 1—Enable DHCP • 0—Disable DHCP Value Type Boolean Range 0 or 1 Default 1 Voice Configuration Menu Access Code 20 Related Parameters • StaticIp, page 5-7 • StaticRoute, page 5-7 • StaticNetMask, page 5-8 • OpFlags, page 5-17 (bits 3 and 11) Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-6 Ol-3141-01 Chapter 5 Parameters and Defaults Network Parameters StaticIp Description Configure the Cisco ATA IP address using this parameter if the DHCP parameter is set to 0. Value Type IP address Default 0.0.0.0 Voice Configuration Menu Access Code 1 Related Parameters • DHCP, page 5-6 • StaticRoute, page 5-7 • StaticNetMask, page 5-8 StaticRoute Description Configure the Cisco ATA statically assigned route in this parameter if the DHCP parameter is set to 0. Value Type IP address Default 0.0.0.0 Voice Configuration Menu Access Code 2 Related Parameters • DHCP, page 5-6 • StaticIp, page 5-7 • StaticNetMask, page 5-8 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-7 Chapter 5 Parameters and Defaults Account Information Parameters StaticNetMask Description Configure the statically assigned subnet mask using this parameter if the DHCP parameter is set to 0. Value Type IP address Default 255.255.255.0 Voice Configuration Menu Access Code 10 Related Parameters • DHCP, page 5-6 • StaticIp, page 5-7 • StaticRoute, page 5-7 Account Information Parameters This section describes the following identification parameters: • EPID0orSID0 and EPID1orSID1, page 5-8 • CA0orCM0 and CA1orCM1, page 5-9 EPID0orSID0 and EPID1orSID1 SIDx specifies whether to enable the Phone 1 and/or Phone 2 ports on the Cisco ATA to register with Cisco Call Manager. (EPIDx is not for SCCP.) SIDx can be one of the following values: • 0—Disables port; port does not attempt to register with Cisco CallManager • . or —Uses the default Skinny ID, which is the Cisco ATA MAC address (MAC) for the Phone 1 port and MAC[1-5]+01 for the Phone 2 port. The port attempts to register with Cisco CallManager. • For example, if the MAC address of the Cisco ATA is 0001.2D01.073D, then SID0 is 0001.2D01.073D and SID1 is 012D.0107.3D01. • Other values are reserved. Value Types Alphanumeric string for each parameter Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-8 Ol-3141-01 Chapter 5 Parameters and Defaults Account Information Parameters Range Maximum 51 characters for each parameter Voice Configuration Menu Access Codes 46 and 47 for EPID0orSID0 and EPID1orSID1, respectively CA0orCM0 and CA1orCM1 Description CMx specifies the IP address (with an optional port number) or the URL of the primary or secondary Cisco CallManager to which the Cisco ATA should register. Use the CM0 parameter for the primary Cisco CallManager and the CM1 parameter for the secondary Cisco CallManager parameter. (CAx is not for SCCP.) Note Use this parameter only if the default Cisco CallManager TFTP method is not desirable for configuring the Cisco CallManager IP address, in which case you must set the UseTftp parameter to 0. If you specify a Cisco CallManager port, you must separate the port number from the host IP address with a colon (:). Examples Examples of CA0orCM0 values follow: • 192.168.1.2:2727 • ca.cisco.com. Value Type Alphanumeric string Range Maximum 31 characters Default 0 Voice Configuration Menu Access Code 5 and 6, respectively Related Parameters • UseTFTP, page 5-4 • Domain, page 5-16 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-9 Chapter 5 Parameters and Defaults SCCP Mode Parameter SCCP Mode Parameter This parameter (UseMGCP) is located in the yellow portion of the Cisco ATA web configuration page. The other parameters in this portion of the screen are not for SCCP. UseMGCP Description Set this parameter to 0 if you are using the Cisco ATA as an SCCP client. (Set this parameter to 1 if you are using the Cisco ATA as an MGCP client.) Value Type Boolean Range 0 or 1 Default 0 Voice Configuration Menu Access Code 38 Other Parameters This remaining parameters in the yellow portion of the configuration screen are not used for SCCP: • CA0UID • CA1UID • MGCPVer • RetxIntv • RetxLim • MGCPPort • CodecName Operating Parameters The parameters described in this section include parameters for configuring codecs, fax features and VLAN settings: • LBRCodec, page 5-11 • PrfCodec, page 5-12 • AudioMode, page 5-12 • ConnectMode, page 5-13 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-10 Ol-3141-01 Chapter 5 Parameters and Defaults Operating Parameters • CallerIdMethod, page 5-14 • DNS1IP, page 5-15 • DNS2IP, page 5-16 • Domain, page 5-16 • NumTxFrames, page 5-17 • UDPTOS, page 5-17 • OpFlags, page 5-17 • VLANSetting, page 5-18 LBRCodec Description This parameter is used for selecting the low-bit-rate codec. The following values are valid: • 0—Select G.723.1 as the low-bit-rate codec (available only for connections 0 and 2). • 3—Select G.729A as the low-bit-rate codec (available only for connection 0). If LBRCodec=0, then both Cisco ATA FXS ports can operate with the following codecs: • Number of codecs=3 • Codec[0]=G.711µ -law • Codec[1]=G.711A-law • Codec[2]=G.723.1 If LBRCodec=3, check the setting of bit 21 in the ConnectMode parameter (see the “ConnectMode” section on page 5-13) to determine if G.729 is enabled for the Phone 1 or Phone 2 FXS port. If LBRCodec=3, then the Phone 1 FXS port can operate with the following codecs: • Number of codecs=4 • Codec[0]=G.711µ-law • Codec[1]=G.711A-law • Codec[2]=G.729 (only if Bit 21 of the ConnectMode parameter is set to 0) • Codec[3]=G.729A If LBRCodec=3, then the Phone 2 FXS port can operate with the following codecs: • Number of codecs=3 • Codec[0]=G.711µ-law • Codec[1]=G.711A-law • Codec[2]=G.729 (only if Bit 21 of the ConnectMode parameter is set to 1) Value Type Integer Range 0 or 3 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-11 Chapter 5 Parameters and Defaults Operating Parameters Default 3 Voice Configuration Menu Access Code 300 Related Parameters ConnectMode, page 5-13 (bit 21) AudioMode, page 5-12 (bits 1 and 17) PrfCodec Description Not used for SCCP. AudioMode Description This parameter is used for the audio operating mode. The lower 16 bits are for the Phone 1 FXS port, and the upper 16 bits are for the Phone 2 FXS port. Table 5-1 provides definitions for each bit. Value Type Bitmap Default 0x00350035 Voice Configuration Menu Access Code 312 Related Parameters • LBRCodec, page 5-11 • ConnectMode, page 5-13 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-12 Ol-3141-01 Chapter 5 Parameters and Defaults Operating Parameters Table 5-1 AudioMode Parameter Bit Definitions Bit Number Definition 0 0/1—Disable/enable G.711 silence suppression for all codecs. Note 1 When Bit 0 is set to 1, the Cisco ATA checks the silence suppression setting on the Cisco CallManager to determine if silence suppression should be applied to the call. When Bit 0 is set to 0, the Cisco ATA will not use silence suppression regardless of the silence suppression setting on the Cisco CallManager. 0—Enable selected low-bit-rate codec in addition to G.711. This setting is the default. 1—Enable G.711 only. 2 0/1—Disable/enable fax CED tone detection. 3-15 Reserved. ConnectMode Description This parameter is a 32-bit bitmap to control the connection mode of the selected call signalling protocol. Table 5-2 provides bit definitions for this parameter. Value Type Bitmap Default 0x90000400 Voice Configuration Menu Access Code 311 Related Parameters Table 5-2 • AudioMode, page 5-12 • LBRCodec, page 5-11 ConnectMode Parameter Bit Definitions Bit Number Definition 0-1 Reserved. 2 0—Use the dynamic payload type 126/127 as the RTP payload type (fax pass-through mode) for G.711 µ-law/G.711 A-law. 1—Use the standard payload type 0/8 as the RTP payload type (fax pass-through mode) for G.711 µ-law/G.711 A-law. 3-6 Reserved. 7 0/1—Disable/enable fax pass-through redundancy. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-13 Chapter 5 Parameters and Defaults Operating Parameters Table 5-2 ConnectMode Parameter Bit Definitions (continued) Bit Number Definition 8-12 Specifies the fax pass-through NSE payload type. The value is the offset to the NSE payload base number of 96. The valid range is 0-23; the default is 4. For example, if the offset is 4, the NSE payload type is 100. 13 0—Use G.711µ-law for fax pass-through codec. 1—Use G.711A-law for fax pass-through codec. 14-15 0—Use fax pass-through. 1—Use codec negotiation in sending fax. 2,3—Reserved. 16-20 Reserved. 21 0—Enable G729 on the Phone 1 FXS port. 1—Enable G729 on the Phone 2 FXS port. 22-27 Reserved. 28-29 0—Select the Cisco ATA Style for mid-call services. Services are call hold/resume, call transfer and conference call. 1—Select the Bellcore Style for mid-call services. Services are call transfer and conference call. 2—Select the Cisco VG248 Style for mid-call services. Services are three-way calling, call transfer and conference call. For end-user procedures of each service that the Cisco ATA supports for each style, see Appendix A, “How to Use Pre-call and Mid-call Services.” 30 0/1—Disable/enable Cisco IOS Telephony Solution (ITS). Cisco ITS runs on an IOS router and is a subset of Cisco CallManager. If you have Cisco ITS, refer to the documentation for that product. 31 0 - Disable XML configuration file support (use if you are running Cisco CallManager version 3.0). 1 - Enable XML configuration file support (use if you are running Cisco CallManager version 3.1 or later). CallerIdMethod Description This 32-bit parameter specifies the signal format to use for both FXS ports for generating Caller ID format. Possible values are: • Bits 0-1 (method)—0=Bellcore (FSK), 1=DTMF, values 2 and 3 are reserved. If method=0, set the following bits: • Bit 3 to 8—Use these bits for setting the maximum number of digits in the phone number portion (valid values are 1 to 20). • Bit 9 to 14—Use these bits for setting the maximum number of digits in the name number portion (valid values are 1 to 20). • Bit 15—Use special character O. • Bit 16—Use special character P. If method=1, set the following bits: Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-14 Ol-3141-01 Chapter 5 Parameters and Defaults Operating Parameters • Bits 3-6—These bits are for the Start digit (valid values are 12 for “A,” 13 for “B,” 14 for “C,” and 15 for “D.”). • Bits 7-10—These bits are for the End digit (valid values are 11 for “#,” 12 for “A,” 13 for “B,” 14 for “C,” and 15 for “D.”). • Bits 11—This bit is for setting polarity reversal before and after the Caller ID signal (value of 0/1 disables/enables polarity reversal). • Bits 12-16—These bits are for the maximum number of digits in the phone number (valid values are 1 to 20). Examples The following examples are recommended values for the CallerID Method parameter: • Sweden=0x0ff61 • Denmark=0x0fde1 • USA=0x19e60 Value Type Bitmap Default 0x00019e60 Voice Configuration Menu Access Code 316 DNS1IP Description This parameter is for setting the primary domain name server (DNS) IP address, if the DHCP server does not provide one. If DHCP provides DNS1IP (and if it is non-zero), this parameter overwrites the DHCP-supplied value. You cannot specify a port parameter. The Cisco ATA uses the default DNS port only. Value Type IP address Default 0.0.0.0 Voice Configuration Menu Access Code 916 Related Parameter DHCP, page 5-6 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-15 Chapter 5 Parameters and Defaults Operating Parameters DNS2IP Description This parameter is for setting the secondary domain name server (DNS) IP, if the DHCP server does not provide one. If DHCP provides DNS2IP (if it is non-zero), this parameter overwrites the DHCP-supplied value. You cannot specify a port parameter. The Cisco ATA uses the default DNS port only. Value Type IP address Default 0.0.0.0 Voice Configuration Menu Access Code 917 Related Parameter DHCP, page 5-6 Domain Description The Cisco ATA uses the value of this parameter for a DNS search if either the TftpUrl or CM0orCA0 parameters do not contain a fully qualified domain name. For example, if cm1 is specified as the Cisco CallManager URL, and cisco.com is the value of the Domain parameter, then the Cisco ATA uses [email protected] for its DNS search. The following values are valid: • Dot (.) or blank—Uses DHCP-provided IP address if available; otherwise use static IP address. • 0—Uses DHCP-provided domain name if available; otherwise use static IP address. • *—Uses Cisco ATA MAC address. • String—Uses specified string. Value Type Alphanumeric string Range Maximum 31 characters Default . Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-16 Ol-3141-01 Chapter 5 Parameters and Defaults Operating Parameters Voice Configuration Menu Access Code 931 Related Parameters • TftpURL, page 5-4 • CA0orCM0 and CA1orCM1, page 5-9 NumTxFrames Description Not used for SCCP. For information about RTP packet size configuration, which is controlled by the Cisco CallManager, refer to your Cisco CallManager documentation. UDPTOS Description Use this parameter to specify the default IP precedence (ToS bit) of UDP packets. Set the lower eight bits only, as follows: • Bits 0-1: Unused • Bit 2: Reliability bit—1=request high reliability • Bit 3: Throughput bit—1=request high throughput • Bit 4: Delay bit—1=request low delay • Bits 5-7: Specify datagram precedence. Values range from 0 (normal precedence) to 7 (network control). Value Type Bitmap Default 0xB8 Voice Configuration Menu Access Code 255 OpFlags Description Use this parameter to enable/disable various operational features. See Table 5-3 for bit definitions of this parameter. Value Type Bitmap Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-17 Chapter 5 Parameters and Defaults Operating Parameters Default 0x2 Voice Configuration Menu Access Code 323 Related Parameters Table 5-3 • TftpURL, page 5-4 • DHCP, page 5-6 • VLANSetting, page 5-18 OpFlags Parameter Operational Features to Turn On or Off Bit Number Definition 0 If Bit 0 = 0, the TFTP configuration filename supplied by the DHCP server overwrites the default filename for each Cisco ATA. If Bit 0 = 1, the default Cisco ATA filename is always used. 1 If Bit 1 = 0, the Cisco ATA probes the static network router during the power-up process. If Bit 1 = 1, static network router probing is disabled. 2 Reserved. 3 If Bit 3=1, the Cisco ATA does not request DHCP option 150 in the DHCP discovery message; some DHCP servers do not respond if option 150 is requested. 4 If Bit 4 = 1, the Cisco ATA use the VLAN ID specified in the VLANSetting parameter for VLAN IP encapsulation (see the “VLANSetting” section on page 5-18). 5 If Bit 5=1, the Cisco ATA disables VLAN IP encapsulation. 6 If Bit 6=1, the Cisco ATA does not perform CDP discovery. 7 If Bit 7=1, the Cisco ATA does not allow web-based configuration. 8-10 Reserved. 11 If Bit 11=0, the Cisco ATA requests the device hostname from the DHCP server. If Bit 11=1, the Cisco ATA uses the device hostname that is specified in DHCP option 12. 12-31 Reserved. VLANSetting Description This parameter is used for specifying VLAN-related settings. Bitmap definitions are as follows for the VLANSetting parameter: • Bits 0-2—Specify VLAN CoS bit value (802.1 P priority) for TCP packets. • Bits 3-5—Specify VLAN CoS bit value (802.1 P priority) for UDP packets. • Bits 6-17—Reserved. • Bits 18-29—User-specified 802.1Q VLAN ID. • Bits 30-31—Reserved. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-18 Ol-3141-01 Chapter 5 Parameters and Defaults Optional Feature Parameters Value Type Bitmap Default 0x0000002b Voice Configuration Menu Access Code 324 Related Parameter OpFlags, page 5-17 Optional Feature Parameters This section includes the parameters used to configure various timeout values and call-progress tones: • SigTimer, page 5-19 • RingCadence, page 5-20 • Call-Progress Tone Parameters, page 5-21 • NPrintf, page 5-26 • TraceFlags, page 5-27 • MediaPort, page 5-27 SigTimer Description This parameter controls various timeouts. Table 5-4 contains bit definitions of this parameter. Value Type Bitmap Default 0x00000064 Voice Configuration Menu Access Code 318 Related Parameter CallWaitTone, page 5-25 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-19 Chapter 5 Parameters and Defaults Optional Feature Parameters Table 5-4 SigTimer Parameter Bit Definitions Bit Number Definition 0-7 Call waiting period—The period between each burst of call-waiting tone. Range: 0 to 255 in 0.1 seconds Default: 100 (0x64=100 seconds) 8-15 Not used for SCCP. 16-25 Reserved—Should be set to 0. 26-27 Minimum hook flash time—The minimum on-hook time required for a hook flash event. Range: 0 to 3 Default: 0 (60 ms) Other possible values: 1=100 ms, 2=200 ms, 3=300 ms. 28-31 Maximum hook flash time—The maximum on-hook time allowed for a hook flash event. Range: 0 to 15 Default: 0 (1000 ms) Other possible values: 1=100 ms, 2=200 ms, 3=300 ms, 4=400 ms, 5=500 ms, 6=600 ms, 7=700 ms, 8=800 ms, 9=900 ms, 10=1000 ms, 11=1100 ms, 12=1200 ms, 13=1300 ms, 14=1400 ms, 15=1500 ms. RingCadence Description Use this parameter to specify the internal and external ringer cadence pattern, expressed as a triplet of integers “a,b, and c”. • a—Number of seconds to turn the ring ON. • b—Number of seconds to turn the ring OFF. • c—The ring frequency, fixed at 25. Value Type List of three integer values, separated by commas Range 1-65535 Default 2, 4, 25 Recommended Values: • United States —2,4,25 • Sweden — 1,5,25 Voice Configuration Menu Access Code 929 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-20 Ol-3141-01 Chapter 5 Parameters and Defaults Optional Feature Parameters Call-Progress Tone Parameters This section covers all the call-progress tones that the Cisco ATA supports, and contains the following topics: • List of Call-Progress Tone Parameters, page 5-21 • Tone Parameter Syntax, page 5-21 • How to Calculate Scaling Factors, page 5-22 • Recommended Values, page 5-22 • Specific Call-Progress Tone Parameter Information, page 5-23 List of Call-Progress Tone Parameters The following list contains the names of the call-progress tone parameters: • DialTone • BusyTone • ReorderTone • RingBackTone • CallWaitTone • ConfirmTone Tone Parameter Syntax Each tone is specified by nine integers, as follows: ntone, freq0, freq1, level0, level1, steady, on-time, off-time, total-tone- time • ntone is the number of frequency components (0, 1 or 2). • freq[0] (Hz) is the transformed frequency of the first frequency component (-32768 to 32767). Note Only positive values can be configured to the Cisco ATA 186. For negative values, use the 16-bit 2’s-complement value. For example, enter -1 as 65535 or 0xffff. • freq[1] is the transformed frequency of the second frequency component (-32768 to 32767). • level[0] is the transformed amplitude of the first frequency component (-32768 to 32767). • level[1] is the transformed amplitude of the second frequency component (-32768 to 32767). • steady controls whether the tone is constant or intermittent. A value of 1 indicates a steady tone and causes the Cisco ATA to ignore the on-time and off-time parameters. A value of 0 indicates an on/off tone pattern and causes the Cisco ATA to use the on-time and off-time parameters. • on-time controls the length of time the tone is heard in milliseconds (ms) expressed as an integer from 0 to 0xffff sample at 8000 samples/second. • off-time controls the length of time between audible tones in milliseconds (ms) expressed as an integer from 0 to 0xffff sample at 8000 samples/second. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-21 Chapter 5 Parameters and Defaults Optional Feature Parameters • total-tone-time controls the length of time the tone is audible (0 to 0xffff). If this value is set to 0, the tone will play until another call event stops the tone. For DialTone, BusyTone, ReorderTone, and RingBackTone, the configurable value is the number of 10 ms (100 = 1 second) units. For the other tones, the value is the number of samples at 8000 samples/second, where the following information applies: – Frequency ranges from 0 to 4000 (Hz) – Transformed Frequency = 32767 · cos (2pi·Frequency/8000) – Amplitude ranges from 0 to 32767 – Transformed Amplitude = A · 32767 · sin (2pi·Frequency/8000) The scaling factor A determines the volume level of the tone. To calculate scaling factors, see the “How to Calculate Scaling Factors” section on page 5-22. Note All tones are persistent (until the Cisco ATA changes state) except for the call-waiting tone and the confirm tone. The call-waiting tone, however, repeats automatically once every 10 seconds while the call-waiting condition exists. How to Calculate Scaling Factors Use the following formula to calculate the scaling factor A: A=0.5 * 10^((k+10-(n-1)*3)/20) In this formula, k is the desirable volume in dBm; n is the number of frequency components. The ^ means to the order of. Example If a one-frequency component of -20 dBm volume level is desirable, then: A=0.5 * 10^((-20+10)/20) = 0.16 Recommended Values The following settings are recommended for the US: • DialTone = "2,31538,30831,3100,3885,1,0,0,1000" (approximately -10 dBm) • BusyTone = "2,30467,28959,1191,1513,0,4000,4000,0" (approximately -21 dBm) • ReorderTone = "2,30467,28959,1191,1513,0,2000,2000,0" (approximately -21 dBm) • RingBackTone = "2,30831,30467,1943,2111,0,16000,32000,0" (approximately -16 dBm) • CallWaitTone = "1,30831,0,5493,0,0,2400,2400,4800" (approximately -10 dBm) • ConfirmTone = "1,30467,0,5970,0,0,480,480,1920" (approximately -10 dBm) The following settings are recommended for Sweden: • DialTone = "1,30959,0,4253,0, 1, 0, 0,1500" (approximately -5 dBm) • BusyTone = "1,30959,0,2392,0, 0, 2000, 2000,0" (approximately -10 dBm) • ReorderTone = "1,30959,0,2392,0, 0, 2000, 6000,0" (approximately -10 dBm) • RingBackTone = "1,30959,0,2392,0, 0, 8000, 40000,0" (approximately -10 dBm) Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-22 Ol-3141-01 Chapter 5 Parameters and Defaults Optional Feature Parameters • CallWaitTone = "1,30959,0,2392,0, 0, 1600, 4000,11200" (approximately -10 dBm) • ConfirmTone = "1,30959,0,2392,0, 0, 480, 480,1920" (approximately -10 dBm) Specific Call-Progress Tone Parameter Information Brief descriptions, and lists of default values and the voice configuration menu code for each Cisco ATA tone parameter, appear in the following sections: • DialTone, page 5-23 • BusyTone, page 5-24 • ReorderTone, page 5-24 • RingbackTone, page 5-25 • CallWaitTone, page 5-25 • ConfirmTone, page 5-26 DialTone Description The Cisco ATA plays the dial tone when it is ready to accept the first digit of a remote address to make an outgoing call. This parameter is for specifying the inside dial tone in SCCP. The outside dial tone in SCCP is fixed at 450Hz+540Hz@-6dBm. The inside dial tone is the tone that the telephone plays when a phone inside the PBX goes off-hook. The outside dial tone is the tone that the telephone plays when a phone inside the PBX is connected to the PSTN. Default values for the nine-integer array • ntone—2 • freq0—31538 • freq1—30831 • level0—1380 • level1—1740 • steady—1 • on-time—0 • off-time—0 • total time to play tone—1000 Voice Configuration Menu Access Code 920 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-23 Chapter 5 Parameters and Defaults Optional Feature Parameters BusyTone Description The Cisco ATA plays the busy tone when the callee is busy. Default values for the nine-integer array • ntone—2 • freq0—30467 • freq1—28959 • level0—1191 • level1—1513 • steady—0 • on-time—4000 • off-time—4000 • total time to play tone—0 Voice Configuration Menu Access Code 921 ReorderTone Description The Cisco ATA plays the reorder tone (also known as congestion tone) if the outgoing call failed for reasons other than busy. Default values for the nine-integer array • ntone—2 • freq0—30467 • freq1—28959 • level0—1191 • level1—1513 • steady—0 • on-time—2000 • off-time—2000 • total time to play tone—0 Voice Configuration Menu Access Code 922 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-24 Ol-3141-01 Chapter 5 Parameters and Defaults Optional Feature Parameters RingbackTone Description The Cisco ATA plays the ring-back tone when the callee is being alerted by the called device. Default values for the nine-integer array • ntone—2 • freq0—30831 • freq1—30467 • level0—1943 • level1—2111 • steady—0 • on-time—16000 • off-time—32000 • total time to play tone—0 Voice Configuration Menu Access Code 923 CallWaitTone Description The Cisco ATA plays the call-waiting tone when an incoming call arrives while the user is connected to another party. Default values for the nine-integer array • ntone—1 • freq0—30831 • freq1—0 • level0—5493 • level1—0 • steady—0 • on-time—2400 • off-time—2400 • total time to play tone—4800 Voice Configuration Menu Access Code 924 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-25 Chapter 5 Parameters and Defaults Optional Feature Parameters ConfirmTone Description The Cisco ATA plays the confirm tone to prompt the user to enter a phone number when invoking a supplementary service, such as call-forwarding, or blind transfer. Default values for the nine-integer array • ntone—1 • freq0—30467 • freq1—0 • level0—5970 • level1—0 • steady—0 • on-time—480 • off-time—480 • total time to play tone—1920 Voice Configuration Menu Access Code 925 NPrintf Description Use this parameter to specify the IP address and port of a host to which all Cisco ATA debug messages are sent. The program prserv.exe, which comes bundled with the Cisco ATA software, is needed to capture the debug information. Syntax , Example If the program prserv.exe is running on a host with IP address 192.168.2.170 and listening port 9001, set NPrintf to 192.168.2.170.9001. This causes the Cisco ATA to send all debug traces to that IP address. Value Type Extended IP address Default 0 Voice Configuration Menu Access Code 81 Related Parameter TraceFlags, page 5-27 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-26 Ol-3141-01 Chapter 5 Parameters and Defaults Optional Feature Parameters TraceFlags Description This parameter is for diagnostic use. Bit values are as follows: • Bits 0 to 6—Reserved • Bit 7—SCCP message log (set to 0 for a simplified log; set to 1 for a detailed log). • Bits 8 to 31—Reserved Value Type Bitmap Default 0x00000000 Voice Configuration Menu Access Code 313 Related Parameters NPrintf, page 5-26 MediaPort Description Use this parameter to specify the base port where the Cisco ATA transmits and receives RTP media. This parameter must be an even number. Each connection uses the next available even-numbered port for RTP. Value Type Integer Range 1 to 65535 Default 16384 Voice Configuration Menu Access Code 202 Related Parameters • UDPTOS, page 5-17 • VLANSetting, page 5-18 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 5-27 Chapter 5 Parameters and Defaults Optional Feature Parameters Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 5-28 Ol-3141-01 C H A P T E R 6 Configuring and Debugging Fax Services The Cisco ATA provides two modes of fax services that are capable of internetworking with Cisco IOS gateways over IP networks. These modes are called fax pass-through mode and fax mode. With fax pass-through mode, the Cisco ATA encodes fax traffic within the G.711 voice codec and passes it through the Voice Over IP (VoIP) network as though the fax were a voice call. This mode uses the Cisco proprietary fax upspeed method. With fax mode, the Cisco ATA presents itself as a device capable of using only G.711 codecs; therefore, no codec renegotiation or switchover is required. This places minimum functionality and configuration requirements on remote gateways. Fax mode is recommended for environments in which G.711 fax upspeed is not available for the supporting Cisco gateways. This section contains the following topics: Note • Using Fax Pass-through Mode, page 6-1 • Using FAX Mode, page 6-6 • Debugging the Cisco ATA 186/188 Fax Services, page 6-7 The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Using Fax Pass-through Mode Fax pass-through mode allows for maximum codec flexibility because users may set up a voice call using any voice codec, then renegotiate to a G.711 codec for the fax session. To use fax pass-through mode, first configure the Cisco ATA and supporting Cisco gateways to support the Cisco-proprietary G.711fax upspeed method. Then, disable fax relay on the far-end gateway—either for the entire gateway or for the dial peer engaged in the fax call with the Cisco ATA. The fax upspeed method allows you to use low bit-rate codecs such as G.723 and G.729 for voice calls, and G.711 codecs for fax calls. With a fax call, the Cisco ATA detects a 2100-Hz CED tone or V.21 preamble flag, then informs the remote gateway of its intent to switchover to G.711 via a peer-to-peer message. This type of message, carried as a Named Signaling Event (NSE) within the RTP stream, is used for all fax event signaling. The Cisco ATA can initiate and respond to NSEs and can function as either an originating or terminating gateway. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-1 Chapter 6 Configuring and Debugging Fax Services Using Fax Pass-through Mode Note The Cisco ATA can also accept standard-based protocol-level codec switch requests, but cannot send such requests. Therefore, to interoperate with a Cisco gateway, use the Cisco-proprietary codec switch. This section contains the following topics: • Configuring the Cisco ATA for Fax Pass-through mode, page 6-2 • Configuring Cisco IOS Gateways to Enable Fax Pass-through, page 6-3 Configuring the Cisco ATA for Fax Pass-through mode Fax Pass-through mode requires configuring two configuration parameters: AudioMode, page 6-2 ConnectMode, page 6-3 AudioMode Description The AudioMode parameter is a 32-bit value. The lower 16 bits apply to the Phone 1 port of the Cisco ATA and the upper 16 bits apply to the Phone 2 port of the Cisco ATA. Example The following is an example of configuring the Phone 1 port of the Cisco ATA for fax pass-through mode: 0xXXXX0015 Translation This setting translates to the following bitmap: xxxx xxxx xxxx xxxx 0000 0000 0001 0101 Note • Bit 0 = 1—Enables G.711 silence suppression (VAD) • Bit 2 = 1—Enables Fax CED tone detection and switchover upon detection • Bit 4 = 1, Bit 5 = 0—DTMF transmission method = out-of-band through negotiation • Bit 6 = Bit 7 = 0—Hookflash transmission method = disable sending out hookflash The values XXXX in the example apply to the Phone 2 port of the Cisco ATA. To configure the same value for the Phone 2 port of the Cisco ATA, the value would be The configuration of one port is independent from the configuration of the other port. 0x0015XXXX. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-2 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Using Fax Pass-through Mode ConnectMode Description The ConnectMode parameter is a 32-bit value. The parameter settings apply to both lines of the Cisco ATA. Configure ConnectMode after configuring AudioMode for fax pass-through mode. Cisco recommends you use the following ConnectMode setting to interoperate with a Cisco IOS gateway. Recommended Setting 0x90000400 Translation This setting translates to the bitmap: 1001 0000 0000 0000 0000 0100 0000 0000 Bit 2 and bits 7 through 15 are the only relevant bits for fax pass-through mode. These bits from the example are isolated below: xxxx xxxx xxxx xxxx 0000 0100 0xxx x0xx • Bit 2 = 0—Uses RTP payload number 126/127 for fax upspeed to G.711µ−law/G.711A-law. Set this value to 1 if you want to use RTP payload number 0/8 for fax upspeed. • Bit 7 = 0—Disables fax pass-through redundancy. Set this bit to 1 to enable redundancy. With redundancy enabled, the Cisco ATA sends each packet twice. Because of bandwidth and transmission time costs, use this option only if network quality is poor and all other gateways used in the network support this feature. • Bits {12, 11, 10, 9, 8} = {0, 0, 1, 0, 0}—Sets the offset to NSE payload-type number 96 to 4. Setting the offset to 4 results in the Cisco ATA sending an NSE payload-type value of 100 by default. Valid offset values range from 2 to 23 (NSE payload type value of 98 to 119). Set this value to match the value for your Cisco gateways. Most Cisco MGCP-based gateways, such as Cisco 6608, use NSE payload type 101 by default. Most Cisco H.323/SIP-based gateways use NSE payload type 100 by default. • Bit 13 = 0—Uses G.711µ−law for fax pass-through upspeed. Set this bit to 1 to use G.711A for fax pass-through upspeed. • Bit 14 = Bit 15 = 0—Enables fax pass-through mode using the Cisco proprietary method (recommended). Set both of these bits to 1 to disable fax pass-through mode. Configuring Cisco IOS Gateways to Enable Fax Pass-through To configure your IOS gateways to network with Cisco ATA, do the following: Procedure Step 1 Enable Fax Pass-through Mode, page 6-4 Step 2 Disable Fax Relay Feature, page 6-5 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-3 Chapter 6 Configuring and Debugging Fax Services Using Fax Pass-through Mode Note For detailed information on setting up your IOS gateways and on feature availability, refer to the document Cisco Fax Services over IP. Enable Fax Pass-through Mode The supporting Cisco gateway can enable fax pass-through mode using system-level or dial-peer-level commands. System Level commands Enable the fax pass-through feature using the following system-level commands: Procedure Step 1 Run the following command: voice service voip Step 2 Run the following command: modem passthrough NSE [payload-type number] codec {g711µ/law | g711alaw} [redundancy] [maximum-sessions value] The definitions of the command parameters are as follows: • The payload-type parameter default is 100. Valid values are from 98 to 119. The NSE payload number must be the same on both the Cisco ATA and the Cisco gateway. • The codec parameter must be G.711µ−law for faxes sent over a T1 trunk or G.711A-law for faxes sent over an E1 trunk. • The redundancy parameter enables RFC 2198 packet redundancy. It is disabled by default. • The maximum sessions parameter defines the number of simultaneous fax pass-through calls with redundancy. The default is 16. Valid values are 1 to 26. When using the voice service voip and modem passthrough nse commands on a terminating gateway to globally set up fax or modem pass-through with NSEs, you must also ensure that each incoming call will be associated with a VoIP dial peer to retrieve the global fax or modem configuration. You associate calls with dial peers by using the incoming called-number command to specify a sequence of digits that incoming calls can match. You can ensure that all calls will match at least one dial peer by using the following commands: Router(config)# dial-peer voice tag voip Router(config-dial-peer)# incoming called-number . Step 3 For the Cisco ATA ConnectMode parameter, turn off bits 14 and 15. This enables the sending of fax pass-through signals and the detection of incoming fax pass-through signals using the Cisco proprietary method. Note The NSE payload-type number, fax pass-through codec (G.711µ-law or G.711A-law) and redundancy parameters must have the same settings for the Cisco ATA that they have for supporting Cisco gateways. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-4 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Using Fax Pass-through Mode Dial-Peer Level Commands You can enable fax pass-through mode for communication between a Cisco IOS gateway and the specified Cisco ATA using the following dial-peer level commands: Procedure Step 1 Perform the command: dial-peer voice tag voip Step 2 Perform the command: modem passthrough {NSE [payload-type number] codec {g711µlaw | g711alaw} [redundancy] | system} a. The default of this command is: modem passthrough system When using the default configuration, the dial-peer fax pass-through configuration is defined by the voice service voip command. When the system option is used, no other parameters are available. When the NSE is configured in the fax pass-through command at the dial-peer level, the fax pass-through definition in the dial-peer command takes priority over the definition in the voice service voip command. b. The payload-type number, codec, and redundancy parameters can also be used. For example, the command: modem passthrough NSE codec g711µlaw means that the Cisco ATA will use the NSE payload-type number 100, G.711µ-law codec, and no redundancy in fax pass-through mode. Step 3 When setting up dial-peer for fax pass-through, it is necessary to set up a pair of dial-peers for inbound and outbound calls between the Cisco ATA and Cisco IOS gateways. You do this by specifying the destination-pattern and incoming-called number. The destination-pattern should point to the Cisco ATA, while the incoming-called number should apply to all numbers that the Cisco ATA is allowed to dial. Disable Fax Relay Feature Fax relay may be enabled by default for some IOS gateways. If you do not disable the fax relay feature, it may override the precedence of fax/modem pass-through and cause the fax transmission to fail. It is necessary to disable fax relay at the dial-peer or system level with the following command: fax rate disable Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-5 Chapter 6 Configuring and Debugging Fax Services Using FAX Mode Using FAX Mode Use fax mode when the gateways in the network do not support fax pass-through mode or dial-peer configuration. You can set one or both lines of the Cisco ATA to G.711-only fax mode. This mode allows the fax machine connected to the Cisco ATA to communicate directly with the far endpoint with no fax signaling event occurring between the two gateways. This section contains the following topics: • Configuring the Cisco ATA for Fax Mode, page 6-6 • Configuring the Cisco IOS Gateway for Fax Mode, page 6-7 Configuring the Cisco ATA for Fax Mode G.711-only fax mode operation requires configuration of one parameter—AudioMode. Description The AudioMode parameter is a 32-bit value. The lower 16 bits apply to the Phone 1 port of the Cisco ATA, and the upper 16 bits to the Phone 2 port. The following is an example of the Phone 1 port of the Cisco ATA configured for G.711-only fax mode: Example 0xXXXX0012 Translation This setting translates to the bitmap: xxxx xxxx xxxx xxxx 0000 0000 0001 0010 Note • Bit 0 = 0—Disables G.711 silence suppression (VAD). • Bit 1 = 1—Uses G.711 only, does not user the low bit-rate codec. • Bit 2 = 0—Disables Fax CED tone detection. • Bit 4 = 1, Bit 5 = 0—DTMF transmission method: out-of-band through negotiation • Bit 6 = Bit 7 = 0—Hookflash transmission method: disables sending out hookflash The values XXXX in the example do not apply to the Phone 1 port of the Cisco ATA. To configure the same value for the Phone 2 port of the Cisco ATA, the value would be 0x0012XXXX. The configuration of one port is independent from the configuration of the other port. Note The AudioMode configuration overrides the values of the following three parameters: RxCodec, TxCodec, and LBRCodec. For example, if these three parameters are each set to 0 (for G.723), the Cisco ATA would still use G.711 if AudioMode is set to 0x00120012. With this configuration, the Cisco ATA sends both G.711µ-law and G.711A-law as preferred codecs to a peer voice gateway. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-6 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Configuring the Cisco IOS Gateway for Fax Mode On the Cisco gateway, disable both fax relay and fax pass-through at the dial-peer level or system level with the following commands: Procedure Step 1 Run the command: fax rate disable Step 2 Run the command: no modem passthrough Debugging the Cisco ATA 186/188 Fax Services This section includes the following debugging topics for fax services: • Common Problems When Using IOS Gateways, page 6-7 • Using prserv for Diagnosing Fax Problems, page 6-8 • Using rtpcatch for Diagnosing Fax Problems, page 6-12 Common Problems When Using IOS Gateways Table 6-1 lists typical problems and actions that might solve these problems for situations in which the Cisco ATA is using fax over a Cisco IOS gateway. Table 6-1 Solving Common Fax Problems Problem Action The far-end gateway is not Cisco recommends IOS version 12.2 (11)T or higher for the Cisco 2600 loaded with correct and Cisco 3600, and IOS version 12.1 (3)T or higher for Cisco AS5300. software image. The Cisco 6608 supports both the NSE and NTE methods of fax pass-through mode, beginning with software version D004030145S16608. To use fax pass-through mode with the Cisco 6608, the user must select 6608 NSE mode, and the NSE payload type must be reconfigured to match the Cisco ATA. The Cisco ATA is not loaded with the proper software. Cisco recommends using software version 2.14 or higher. User is operating Cisco recommends using Cisco ATA models 186-I1, 186-I2, 188-I1, or Cisco ATA software on an 188-I2 (hardware platforms). outdated model. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-7 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Table 6-1 Solving Common Fax Problems (continued) Problem Action The Cisco ATA is not For fax mode, the AudioMode configuration parameter should be set to configured for fax mode or 0xXXXX0012 (X = value not applicable) for the Phone 1 port of the fax pass-through mode. Cisco ATA, and 0x0012XXXX for the Phone 2 port. For fax pass-through mode, AudioMode should be set to 0xXXXX0015 for the Phone 1 port of the Cisco ATA, and 0x0015XXXX for the Phone 2 port. The remote gateway is not When the Cisco ATA is configured for fax pass-through mode, all remote configured for modem/fax gateways must be configured with modem/fax pass-through mode either pass-through mode. on a dial-peer level or system level. Fax relay is not disabled on the remote gateway. Fax relay is enabled by default on some Cisco gateways. When fax relay is enabled, it can override fax pass-through mode and cause fax failure. Examples of the CLI commands to disable fax relay for IOS gateways are as follows: • fax rate disable for H.323/SIP gateways • mgcp fax t38 inhibit for MGCP gateways Fax/modem pass-through method on the remote gateway is not compatible with the Cisco NSE-based method. Some Cisco gateways (such as Cisco VG248, and Cisco 6608) may use signaling messages based on RFC2833 for G.711 upspeed when loaded with older software images. This method is incompatible with the Cisco NSE-based method. NSE payload types differ between gateways. The Cisco ATA has a configurable NSE packet payload-type value whose default is 100. This value is compatible with the implementations of most Cisco gateways. However, some Cisco gateways use 101 as the NSE payload type. You must check to make sure that the image on your gateway supports the Cisco NSE-based fax/modem pass-through. Otherwise, you must configure the Cisco ATA to use fax mode. Ensure that all gateways in your environment use the same NSE payload type if you wish to successfully use fax pass-through mode. Using prserv for Diagnosing Fax Problems This section contains the following topics: • prserv Overview, page 6-8 • Analyzing prserv Output for Fax Sessions, page 6-9 prserv Overview prserv is a tool that runs on a Microsoft Windows-based PC and serves as a log server that captures debug information that the Cisco ATA sends to your PC IP address/port. The debug information is saved into a readable text file. To enable your Cisco ATA to send debug information, you need to set the NPrintf configuration parameter to your PC IP address and an available port, as shown in the following procedure: Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-8 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Procedure Step 1 . is the IP address of your PC. is any unused port (any number from 1024 to 65535) on your PC. Note Step 2 You can the Nprintf parameter on the Cisco ATA configuration web page or with the TFTP-based configuration method. To operate the debug capture program prserv.exe, place the prserv program in a folder on your PC. At the DOS prompt, enter: C:>prserv is the port number you have selected. If is omitted, the default port number is 9001. As prserv receives debug information from the Cisco ATA, it displays the information on the DOS screen and saves it to the output file .log. Once you are finished capturing debug information, you can stop prserv by entering Ctrl-C at the DOS prompt. If you restart the process without changing the name of the log file, any new debug information is appended to the end of the original file. Analyzing prserv Output for Fax Sessions The debug log obtained from prserv is for detecting simple configuration problems. Note A comprehensive understanding of the fax events requires the use of the rtpcatch tool (see the “Using rtpcatch for Diagnosing Fax Problems” section on page 6-12). Table 6-2 lists log events relevant to analyzing a fax session. Table 6-2 Debug Log Examples Log event Description [ch] Enable encoder Voice encoder type pt is enabled for the channel ch, where pt can be 0 for G.711µ-law, 4 for G.723.1, 8 for G.711A-law, and 18 for G.729. For example, [0]Enable encoder 4 indicates that the Cisco ATA transmitted G.723.1-encoded voice packets. [ch] DPKT 1st: , pt The first voice packet that the Cisco ATA received was of RTP payload type pt for the channel ch with timestamp of timestamp1, and the local decoding timestamp was set to timestamp2. For example, [0]DPKT 1st: 1491513359 1491512639, pt that the first RTP packet that the Cisco ATA received was G.723.1-encoded for channel 0. 4 indicates Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-9 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Table 6-2 Debug Log Examples (continued) Log event Description [ch] codec: => Voice codec switchover occurred. The voice encoder type switched from pt1 to pt2 for the channel ch. For example, [0]codec: 4 => 0 indicates that the local voice encoder on the Cisco ATA switched from G.723.1 to G.711µ-law. [ch] Rx MPT PT= NSE pkt Channel ch received an NSE packet of event with payload type of NSEpt. For event, c0XXXXXX indicates a CED tone event, and c1XXXXXX indicates a phase reversal event. For example, [0]Rx MPT PT=100 NSE pkt c0000000 indicates that the Cisco ATA received a CED tone event NSE packet with payload type of 100. [ch] Tx MPT PT= NSE Channel ch transmitted an NSE packet of event with payload type of pkt NSEpt. For event, c0XXXXXX indicates a CED tone event, and c1XXXXXX indicates a phase reversal event. For example, [0]Tx MPT PT=100 NSE pkt c0000000 indicates that the ATA transmitted a CED tone event NSE packet with payload type of 100. Debugging FAX Pass-through Mode When the Cisco ATA is configured to use fax pass-through mode, the fax call session can be established with an arbitrary voice codec. Once the voice call has been established, fax machines can signal their presence by means of a CED tone or V.21 preamble flag, after which the gateways send NSE packets to initiate switchover. Note For fax pass-through mode, check the Cisco ATA debug log to verify that it is acting as an originating gateway as well as a terminating gateway. Terminating-Gateway Example When the Cisco ATA is used as a terminating gateway for a fax session, make sure the following conditions are true: • The Cisco ATA transmits CED-tone-event NSE packets. • The encoder switchover to G.711 occurs during the NSE-packet transaction. An example debug log for a terminating gateway scenario is show below: [0]Tx MPT PT=100 NSE pkt c0000000 [0]codec: 4 => 0 [0]Rx MPT PT=100 NSE pkt c0000000 Note The NSE response to the CED tone event is not mandatory; some gateways may not send back an NSE response. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-10 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Originating-Gateway Example When the Cisco ATA is used as an originating gateway for a fax session, make sure that the following conditions are true: • The Cisco ATA receives and responds to CED-tone-event NSE packets. • The NSE payload type is the same for the received and transmitted NSE packets. • The encoder switchover to G.711 occurs during NSE-packet transaction. An example debug log for an originating gateway scenario is shown below: [0]Rx MPT [0]Tx MPT [0]codec: [0]Rx MPT [0]Rx MPT Note PT=100 PT=100 4 => 0 PT=100 PT=100 NSE pkt c0000000 NSE pkt c0000000 NSE pkt c0000000 NSE pkt c0000000 If your gateway is using a legacy IOS software image, it may not send NSE packets but instead may rely on a straightforward codec switchover mechanism. In this case, a codec switchover event occurs rather than an NSE packet transaction. Possible Reasons for Failure If your Cisco ATA does not receive CED-tone-event NSE packets and codec switchover does not occur, the failure may be due to the following reasons: • The terminating gateway is not configured with fax/modem pass-through. • The fax pass-through mode used by the terminating gateway may not be compatible with the Cisco NSE method. If the log shows proper NSE packet transaction and G.711 upspeed for your fax session but the session still fails, check that the following conditions are true: • The Cisco ATA software image version is 2.14 or above. • The Cisco ATA model number is ATA186-I1, ATA186-I2, ATA188-I1, or ATA188-I2. • The fax relay option for the remote gateways has been disabled. Debugging FAX Mode When the Cisco ATA is configured with fax mode, only G.711 codecs are used. You must confirm that only 0 (for G.711µ-law) or 8 (for G.711A-law) appear in the Enable encoder and DPKT 1st debug lines. The following example of a debug log shows that G.711µ-law is used: [0]Enable encoder 0 [0]DPKT 1st: 1491513359 1491512639, pt 0 If the numeric codes for the G.711 codecs do not appear in the log, you need to check your AudioMode parameter setting on the Cisco ATA. If the correct G.711 codecs appear in the log but your fax sessions still fail, check that the following conditions are true: • The Cisco ATA software image version is 2.14 or above. • The Cisco ATA model number is ATA186-I1, ATA186-I2, ATA 188-I1, or ATA188-I2. • The fax relay option for the remote gateways has been disabled. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-11 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Using rtpcatch for Diagnosing Fax Problems This section contains the following topics: • rtpcatch Overview, page 6-12 • Example of rtpcatch, page 6-13 • Analyzing rtpcatch Output for Fax Sessions, page 6-16 • Using rtpcatch to Analyze Common Causes of Failure, page 6-17 • rtpcatch Limitations, page 6-19 rtpcatch Overview rtpcatch is a tool that provides comprehensive information for a VoIP connection. The tool runs on a Microsoft Windows-based PC and is capable of parsing an output capture file from Network Associates (NAI) Sniffer Pro and identifies significant fax pass-through and fax relay events. Major functions rtpcatch includes the following major functions: • Reads session data from Sniffer Pro capture files. • Analyzes media streams. • Stores media streams to files. • Reports RTP statistics such as the number of RTP packets, the number of RTP frames, the number of lost packets, the number of filler packets during silence suppression periods, and the number of erased packets. How to Use To use rtpcatch, follow these steps: Procedure Step 1 Create a working directory for rtpcatch and place the executable file rtpcatch.exe in this directory. Step 2 Copy your Network Associates Sniffer Pro capture files into this directory. Step 3 At the DOS prompt of this directory, enter the following command: :>rtpcatch [] [options] • is the NAI Sniffer capture file. • is the prefix prepended to the output filenames. Output Files The output files of rtpcatch include a summary file and audio stream files. The summary file is .sum if is specified, otherwise it is file.sum. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-12 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Stream files are labeled with an integer tag beginning with 00. Stream files are also tagged with the extension pcm for G.711A/G.711µ-law, 723 for G723.1, 729 for G729, t38 for T.38, and cfr for Cisco Fax Relay. Options rtpcatch options include: • -fax—to output the fax events for a connection. The output includes "FAX summary 1" as the interleaved event list for all directions, and "FAX summary 2" as the event list for each direction. The reported events include voice codec change, NSE signalling, and fax relay events. • -port —to discard any packets sent from/to this port. If the NAI Sniffer capture file includes Cisco ATA prserv packets, these packets can interfere with rtpcatch analysis. Some prserv packets might be interpreted as NTE or NSE events. To prevent such interference, you can either disable debugging output on the Cisco ATA (do this by setting the Nprintf configuration parameter to 0), configure your NAI Sniffer to filter out the prserv packets, or run rtpcatch with the -port options. Note rtpcatch works best for analyzing a single VoIP session. Command-line options can be entered in any order. Example of rtpcatch The section contains an example of using rtpcatch and includes an explanation of its output: Output C:\>rtpcatch faxpassthru -fax [ [ [ [ [ [ [ [ [ [ 25]open file: 00.723, (G723) 2.213:10000 => 2.116:10002 26]open file: 01.723, (G723) 2.116:10002 => 2.213:10000 29] <00> 1 silence pkts from TS 1760 (seq# 3) 42] <00> 2 silence pkts from TS 4400 (seq# 9) 47] <00> 2 silence pkts from TS 5600 (seq# 11) 55] <00> 2 silence pkts from TS 7760 (seq# 15) 101]open file: 02.pcm, (G711u) 2.116:10002 => 2.213:10000 106] <02> 2 lost pkts from seq# 39 107]open file: 03.pcm, (G711u) 2.213:10000 => 2.116:10002 110] <03> 1 silence pkts from TS 19440 (seq# 41) ------------ Summary -------------Input file: faxpassthru.cap <00.723>: (G723) 2.213:10000 => 2.116:10002 total 38 pkts(70 frames), lost 0 pkts, fill 7 silence pkts <01.723>: (G723) 2.116:10002 => 2.213:10000 total 38 pkts(76 frames), lost 0 pkts, fill 0 silence pkts <02.pcm>: (G711u) 2.116:10002 => 2.213:10000 total 2181 pkts(2181 frames), lost 2 pkts, fill 0 silence pkts Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-13 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services <03.pcm>: (G711u) 2.213:10000 => 2.116:10002 total 2179 pkts(2179 frames), lost 0 pkts, fill 1 silence pkts ---------- FAX Summary 1 ---------[ [ [ [ [ [ [ 25]<2.213=>2.116> 26]<2.116=>2.213> 101]<2.116=>2.213> 102]<2.116=>2.213> 103]<2.116=>2.213> 105]<2.213=>2.116> 107]<2.213=>2.116> Codec G723 Codec G723 Codec G711u/D NSE PT 100, EVT 192: Up-Speed, CED tone Detected NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected NSE PT 100, EVT 192: Up-Speed, CED tone Detected Codec G711u/D ---------- FAX Summary 2 ---------PATH: 2.213:10000 => 2.116:10002 [ 25]Codec G723 [ 105]NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 107]Codec G711u/D PATH: 2.116:10002 => 2.213:10000 [ 26]Codec G723 [ 101]Codec G711u/D [ 102]NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 103]NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected Explanation The output is printed on screen and saved in the file file.sum. The following lines are described: • [ 25]open file: 00.723, (G723) 2.213:10000 => 2.116:10002 This indicates that rtpcatch reached NAI Sniffer packet number 25 and opened a new file named 00.723 to store an audio stream consisting of G.723-compressed data. The audio path originates from the IP address ending with 2.213 and port 10000 (written as <2.213:1000>) and terminates at the IP address ending with 2.116 and port 10002. • [ 29] <00> 1 silence pkts from TS 1760 (seq# 3) This indicates that rtpcatch detected one silence RTP packet in the audio path <00> and the silence packet began at timestamp 1760. This occurred at packet number 29 with the RTP sequence number 3. • [ 106] <02> 2 lost pkts from seq# 39 This indicates that rtpcatch detected two lost RTP packets in the audio path <02>. The missing packets began with sequence number 39. This occurred at packet number 106. • ------------ Summary -------------Input file: faxpassthru.cap <00.723>: (G723) 2.213:10000 => 2.116:10002 total 38 pkts(70 frames), lost 0 pkts, fill 7 silence pkts This indicates that the input filename is faxpassthru.cap. The output file 00.723 contains the G.723-compressed stream from <2.123:10000> to <2.116:10002>; 38 packets (70 frames) were processed by rtpcatch. No lost packets were detected and seven silence packets were found. • ---------- FAX Summary 1 ---------- Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-14 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services [ [ [ [ [ [ [ 25]<2.213=>2.116> 26]<2.116=>2.213> 101]<2.116=>2.213> 102]<2.116=>2.213> 103]<2.116=>2.213> 105]<2.213=>2.116> 107]<2.213=>2.116> Codec G723 Codec G723 Codec G711u/D NSE PT 100, EVT 192: Up-Speed, CED tone Detected NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected NSE PT 100, EVT 192: Up-Speed, CED tone Detected Codec G711u/D This indicates that the audio streams originating at <2.213> and <2.216> are G.723-compressed. The audio stream from <2.116> was then up-sped to G.711µ-law at packet number 101. The NSE signaling packets were sent at packet number 102, 103 and 105. Finally, the audio stream from <2.113> was up-sped to G.711µ-law. • ---------- FAX Summary 2 ---------PATH: 2.213:10000 => 2.116:10002 [ 25]Codec G723 [ 105]NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 107]Codec G711u/D PATH: 2.116:10002 => 2.213:10000 [ 26]Codec G723 [ 101]Codec G711u/D [ 102]NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 103]NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected This summarizes the fax events for each path. The audio stream events reported by rtpcatch include: – beginning of new audio codec – silence packets – lost packets – erased packets (as in G.729) The NSE events reported by rtpcatch include: – event 32, Fax Mode, CED tone Detected (RFC2833) – event 34, Modem Mode, ANSam tone Detected (RFC2833) – event 192, Up-Speed, CED tone Detected – event 193, ECAN OFF, Phase Reversal Detected – event 194, ECAN ON, Silence Detected – event 200, T38 Fax Mode, V.21 Detected – event 201, T38 Fax Mode ACK – event 202, T38 Fax Mode NACK – event 203, Modem Relay Mode, CM Tone Detected – event Cisco Fax Relay (with RTP payload type 96) – event Cisco Fax Relay ACK (with RTP payload type 97) Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-15 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Analyzing rtpcatch Output for Fax Sessions The following examples show the proper fax events when gateways are configured to operate in the following modes: • Cisco ATA fax mode • Cisco ATA fax pass-through mode • T.38 fax relay mode • Cisco fax relay mode Example 6-1 Fax Mode ---------- FAX Summary 1 ---------[ 25]<2.131=>3.200> Codec G711u [ 26]<3.200=>2.131> Codec G711u Analysis Both sides use G.711 for the entire fax session. Example 6-2 Fax Pass-through Mode ---------- FAX Summary 1 ---------[ 25]<2.213=>2.116> Codec G723 [ 26]<2.116=>2.213> Codec G723 [ 101]<2.116=>2.213> Codec G711u/D [ 102]<2.116=>2.213> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 103]<2.116=>2.213> NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected [ 105]<2.213=>2.116> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 107]<2.213=>2.116> Codec G711u/D Analysis Note • Both sides initially use G.723. • <2.116> switches to G.711µ-law using a dynamic payload type. • NSE signaling packets are sent from <2.116>. • An optional NE signaling packet is sent from <2.213>. • <2.113> switches to G.711µ-law using a dynamic payload type. EVT 193 may not appear for some fax transmission. Example 6-3 Fax Pass-through Mode ---------- FAX Summary 1 ---------[ 37]<3.200=>2.53> Codec G723 [ 41]<2.53=>3.200> Codec G723 [ 136]<3.200=>2.53> Codec G711u/D [ 137]<3.200=>2.53> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 140]<2.53=>3.200> Codec G711u/D Analysis • Both sides initially use G.723. • <3.200> switches to G.711µ-law using a dynamic payload type. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-16 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services • NSE signaling packets are sent from <3.200>. • <2.53> switches to G.711µ-law using a dynamic payload type. Example 6-4 T38 Fax Relay Mode ---------- FAX Summary 1 ---------[ 15]<2.53=>3.99> Codec G711u [ 486]<3.99=>2.53> Codec G711u [ 1277]<3.99=>2.53> Codec T38 [ 1278]<2.53=>3.99> Codec T38 Analysis • Both sides initially use G.711µ-law. • Both sides switch to T.38 Example 6-5 Cisco Fax Relay ---------- FAX Summary 1 ---------[ 8]<2.53=>3.99> Codec G711u [ 248]<3.99=>2.53> Codec G711u [ 798]<2.53=>3.99> NSE PT 96, Cisco Fax Relay [ 799]<3.99=>2.53> NSE PT 97, EVT 192: Up-Speed, CED tone Detected [ 800]<2.53=>3.99> NSE PT 97, Cisco Fax Relay ACK [ 801]<2.53=>3.99> Codec C_FxRly [ 803]<3.99=>2.53> NSE PT 96, EVT 192: Up-Speed, CED tone Detected [ 804]<2.53=>3.99> NSE PT 97, Cisco Fax Relay ACK [ 805]<3.99=>2.53> Codec C_FxRly Analysis • Both sides initially use G.711µ-law. • NSE signaling packets are sent between <2.53> and <3.99>. • Both sides switch to Cisco fax relay. Using rtpcatch to Analyze Common Causes of Failure The following examples show the rtpcatch output of failed fax sessions. <3.200> is ATA; <2.53> is a Cisco gateway. Example 6-6 Cisco ATA Configuration Failure ---------- FAX Summary 1 ---------[ 37]<2.53=>3.200> Codec G723 [ 39]<3.200=>2.53> Codec G723 Analysis • <2.53> is the originating gateway and <3.200> is the terminating Cisco ATA. • The Cisco ATA and the <2.53> gateway use G.723 codec. Possible Causes for Failure • The Cisco ATA is not configured with fax mode or fax pass-through mode. • If the Cisco ATA is the gateway for a fax sender, the remote gateway is not configured with fax pass-through mode. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-17 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Example 6-7 Fax Mode Failure ---------- FAX Summary 1 ---------[ 37]<2.53=>3.200> Codec G711 [ 39]<3.200=>2.53> Codec G711 [ 1820]<2.53=>3.200> NSE PT 96, Cisco Fax Relay [ 1966]<2.53=>3.200> NSE PT 96, Cisco Fax Relay Analysis • <2.53> is the originating gateway and <3.200> is the terminating Cisco ATA. • The Cisco ATA and the <2.53> gateway begin with G.711 codec. • The <2.53> gateway sends Cisco fax relay event packets. Possible Cause for Failure • Cisco fax relay option is not disabled on the gateway. Example 6-8 Fax Pass-through Mode Failure ---------- FAX Summary 1 ---------[ 2]<2.53=>3.200> Codec G723 [ 4]<3.200=>2.53> Codec G723 [ 106]<3.200=>2.53> Codec G711u/D [ 107]<3.200=>2.53> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 1436]<3.200=>2.53> NSE PT 100, EVT 192: Up-Speed, CED tone Detected Analysis • <2.53> is the originating gateway, and <3.200> is the terminating Cisco ATA. • The Cisco ATA upspeeds to G.711µ-law and sends G.711 upspeed NSE signaling packets. • The <2.53> gateway does not respond to the NSE signaling packets. Possible Causes for Failure • Fax/modem pass-through option is not enabled on the gateway. • Fax/modem pass-through NSE payload type are configured differently on the Cisco ATA and the gateway. Example 6-9 Fax Pass-through Mode Failure ---------- FAX Summary 1 ---------[ 37]<2.53=>3.200> Codec G723 [ 39]<3.200=>2.53> Codec G723 [ 143]<3.200=>2.53> Codec G711u/D [ 144]<3.200=>2.53> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 1602]<3.200=>2.53> NSE PT 100, EVT 192: Up-Speed, CED tone Detected [ 1604]<2.53=>3.200> Codec G711u/D [ 1820]<2.53=>3.200> NSE PT 96, Cisco Fax Relay [ 1966]<2.53=>3.200> NSE PT 96, Cisco Fax Relay Analysis • <2.53> is the originating gateway, and <3.200> is the terminating Cisco ATA. • The Cisco ATA upspeeds to G.711µ-law and sends G.711 upspeed NSE signaling packets. • The <2.53> gateway upspeeds to G.711µ-law and then sends Cisco fax relay event packets. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-18 Ol-3141-01 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Possible Cause for Failure • Cisco fax relay option is not disabled on the gateway. Example 6-10 Fax Pass-through Mode Failure ---------- FAX Summary 1 ---------[ 33]<3.200=>2.53> Codec G729 [ 39]<2.53=>3.200> Codec G729 [ 562]<2.53=>3.200> NTE PT 101, EVT [ 563]<2.53=>3.200> NTE PT 101, EVT [ 565]<2.53=>3.200> NTE PT 101, EVT [ 566]<2.53=>3.200> Codec G711u/D [ 568]<2.53=>3.200> NTE PT 101, EVT [ 580]<3.200=>2.53> Codec G711u/D 34: Modem Mode, ANSam tone Detected (RFC2833) 34: Modem Mode, ANSam tone Detected (RFC2833) 34: Modem Mode, ANSam tone Detected (RFC2833) 34: Modem Mode, ANSam tone Detected (RFC2833) Analysis • <3.200> is the originating Cisco ATA, and <2.53> is the terminating gateway. • Both sides initially use G.729. • <2.53> gateway sends NTE signaling packets, then upspeeds to G.711µ-law. • <3.200>The Cisco ATA switches to G.711µ-law also, but never sends NTE signaling packets. • Fax transmission fails because <2.53> gateway does not receive any NTE packets, and it drops the fax call. Possible Cause for Failure • The Cisco ATA does not support the NTE signaling method and requires that the gateways use the NSE signaling method. rtpcatch Limitations • rtpcatch performs optimally when analyzing capture files containing only one VoIP session. • rtpcatch detects only G.711A, G.711µ-law, G.723, G.729, T.38, Cisco fax relay, modem pass-through with or without redundancy packets, RTCP packets and NSE packets. • rtpcatch can handle a maximum of 20 prserv ports using the -port option. • rtpcatch may not detect T.38 packets correctly. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) Ol-3141-01 6-19 Chapter 6 Configuring and Debugging Fax Services Debugging the Cisco ATA 186/188 Fax Services Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 6-20 Ol-3141-01 C H A P T E R 7 Upgrading the Cisco ATA Signaling Image This section describes two methods for upgrading the Cisco ATA software for the SCCP protocol: • Upgrading the Signaling Image Via Cisco CallManager, page 7-2—This is the Cisco-recommended method for the SCCP protocol. This method is the most efficient method and requires no configuration-file changes. • Upgrading the Signaling Image Manually, page 7-4—This method can be used if you want to manually upgrade the image of one Cisco ATA. However, this method is not recommended in the Cisco CallManager environment because of configuration changes that are required before and after performing the upgrade. This section also describes procedures for verifying a successful image upgrade: • Note Caution Note Confirming a Successful Signaling Image Upgrade, page 7-6—Procedures for using your Web browser or the voice configuration menu are included. If the Cisco ATA is loaded with a SCCP image version earlier than ata186-v2-15-ms-020911b and has registered to a Cisco CallManager, upgrading the SCCP image to ata186-v2-15-ms-02911b or later may cause the Cisco CallManager to show a "Not Registered" status. This status may appear even if the Cisco ATA has successfully completed the registration process. In this scenario, you must restart the Cisco CallManager to update the to the proper Cisco ATA registration status. (For more information, see the “Restarting the Cisco CallManager” section on page 8-4.) Do not unplug the Cisco ATA while the function button is blinking. Doing so can cause permanent damage to the device. The function button blinks during an upgrade. The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 7-1 Chapter 7 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Via Cisco CallManager Upgrading the Signaling Image Via Cisco CallManager This feature is supported in Cisco CallManager version 3.2 or later and is the Cisco-recommended method for SCCP. The following requirements must be met: • XML support must be turned on in the Cisco ATA (default is on). XML support is configured with Bit 31 of the ConnectMode parameter (see the “ConnectMode” section on page 5-13). • This procedure can only be performed by the Cisco CallManager administrator. Obtain the latest signaling image from the Cisco web site. See the “Setting Up the TFTP Server with Cisco ATA Software” section on page 3-8 for instructions on where to find the software on the Cisco web site and how to place the files onto the Cisco CallManager TFTP server. The image file has the extension of .zup. This section contains procedures for two different scenarios: • Procedure for Upgrading all Cisco ATAs at Once, page 7-2 • Procedure for Upgrading One Cisco ATA, page 7-3 Procedure for Upgrading all Cisco ATAs at Once Step 1 Download the latest Cisco ATA release software for SCCP from the Cisco web site, and store the files on the Cisco CallManager TFTP server. For more information, see the “Setting Up the TFTP Server with Cisco ATA Software” section on page 3-8. Step 2 Go to the main Cisco CallManager Administration screen. Step 3 From the System pull-down menu, select Device Defaults. The Device Defaults screen appears. Step 4 In the Device Type list, find the device type Cisco ATA 186. In the Load Information field next to the device type of Cisco ATA 186, enter the name of the signaling image (the signaling image has an extension of .zup, for example, ATA186-v2-15-ms-020812a.zup) to use for upgrading the Cisco ATAs. Step 5 Press the Update button at the top of the Device Defaults screen. Step 6 From the Device pull-down menu, select Phone. The Find and List Phones screen appears. Step 7 In the area next to the Find button, enter the letters “ata”, then press Find. The Find and List Phones screen reappears, and now contains all the Cisco ATAs connected to your Cisco CallManager. Step 8 Check the box to the left of the Device Name column (above all listed devices) to select all the Cisco ATAs shown. Step 9 Click the Reset Selected button at the bottom of the Find and List Phones screen. Step 10 The Reset Device pop-up window appears. Click Reset Device. The Reset Device popup window appears. Click Reset to complete the procedure. Step 11 A confirmation box appears. Click OK. The function button on each Cisco ATA blinks during its upgrade. Once the button stops blinking, the upgrade is complete and the device re-registers to the Cisco CallManager. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 7-2 OL-3141-01 Chapter 7 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Via Cisco CallManager Procedure Procedurefor forUpgrading UpgradingOne OneCisco CiscoATA ATA Step Step1 1 Download Downloadthe thelatest latestCisco CiscoATA ATArelease releasesoftware softwarefor forSCCP SCCPfrom fromthe theCisco Ciscoweb website, site,and andstore storethe thefiles fileson the onCisco the Cisco CallManager CallManager TFTP TFTP server. server. For For more more information, information, seesee thethe “Setting “Setting UpUp thethe TFTP TFTP Server Server with with Cisco CiscoATA ATASoftware” Software”section sectionononpage page3-8. 3-8. Step Step2 2 Go Gototothe themain mainCisco CiscoCallManager CallManagerAdministration Administrationscreen. screen. Note Note Before Beforecontinuing continuingthis thisprocedure, procedure,make makesure surethat thatthe theLoad LoadInformation Information field field forfor thethe Cisco Cisco ATA ATA 186 Device 186 Device Type is Type set is to set 0 on to the 0 on Device the Device Defaults Defaults screenscreen (System (System > Device > Device Defaults). Defaults). Step Step3 3 From Fromthe theDevice Devicepull-down pull-downmenu, menu,select selectPhone. Phone.The TheFind Findand andList ListPhones Phonesscreen screenappears. appears. Step Step4 4 InInthe thearea areanext nextto tothe the Find Find button, button, enter a portion portion or or all allof ofthe theCisco CiscoATA ATAMAC MACaddress, address,then thenpress pressFind. Find. The TheFind Findand andList ListPhones Phonesscreen screen reappears, reappears, and now contains the the Cisco Cisco ATAs ATAs that thatmatch matchthe thefind findcriteria criteria you youentered enteredininthe theprevious previousscreen. screen. Step Step5 5 Click Clickthe theicon iconofof thethe Cisco Cisco ATA ATA whose whose signaling signaling image image youyou would would likelike to upgrade. to upgrade. TheThe Phone Phone Configuration screen Configuration appears. screen appears. Step Step6 6 InInthe thePhone PhoneLoad Loadfield, field,enter enter thethe name name of of thethe signaling signaling image image (the (the signaling signaling image image hashas an extension an extension of .zup, of for .zup, example, for example, ATA186-v2-15-ms-020812a.zup). ATA186-v2-15-ms-020812a.zup). Step Step7 7 Press PressUpdate. Update. Step Step8 8 You Youwill willreceive receivea amessage messagethat thatyou youshould shouldreset resetthe thedevice. device.Click ClickOK. OK. Step Step9 9 Click Clickthe theReset ResetPhone Phonebutton buttonononthe thePhone PhoneConfiguration Configurationscreen. screen. Step Step1010 The TheReset ResetDevice Devicepop-up pop-upwindow windowappears. appears.Click ClickReset. Reset. Step Step1111 AAconfirmation confirmationbox boxappears. appears.Click ClickOK. OK. The Thefunction Functionbutton buttonononthe theCisco CiscoATA ATAblinks blinksduring duringthe theupgrade. upgrade.Once Oncethe thebutton buttonstops stopsblinking, blinking,the the upgrade upgradeisiscomplete completeand andthe thedevice devicere-registers re-registerstotothe theCisco CiscoCallManager. CallManager. If you use this method, you should be running Cisco CallManager versions 3.0 or 3.1 only. If you are a registered CCO user. go to the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ata186 Download the zip file that contains the software for the applicable release and signaling image you are using. The contents of each file are described next to the file name. Save the zip file onto a floppy disc. Running the Executable upgradecode Syntax upgradecode:3,0x301,0x0400,0x0200,tftp_server_ip,69,image_id,image_file upgradecode Definitions The following values need to be modified: • tftp_server_ip is the TFTP server which contains the latest image (image_file). Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 7-3 Chapter 7 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Manually Upgrading the Signaling Image Manually This section describes how to manually upgrade the Cisco ATA with the most recent signaling image. The executable file that you need is called ata186us.exe, and is bundled in the Cisco ATA release-software zip file. You should use this procedure only if the Cisco CallManager IP address or URL has been statically configured with the CA0orCM0 or CA1orCM1 parameters (see the “CA0orCM0 and CA1orCM1” section on page 5-9). This section contains the following topics: • Preliminary Steps, page 7-4 • Running the Executable File, page 7-4 Preliminary Steps Before you run the executable file, be sure to complete the following procedure: Procedure Step 1 If you are a registered CCO user. go to the following URL: http://www.cisco.com/cgi-bin/tablebuild.pl/ata186 Step 2 Locate the zip file that contains the software for the applicable release and signaling image you are using. The contents of each file are described next to the file name. Extract the signaling image file (this file has an extension of .zup—For example, ata186-v2-15-020723a.zup) and store it on the PC that has connectivity with the Cisco ATA. Step 3 Set the Cisco ATA parameter UseTftp to 0. Note Remember to set this parameter back to 1 before you use the Cisco CallManager upgrade method at a later time. Step 4 (For Cisco Call Manager version 3.2 or later) In the Cisco CallManager Phone Configuration screen for the Cisco ATA whose image you are upgrading, set the Phone Load field to NONE. Step 5 Follow the instructions in the “Running the Executable File” section on page 7-4. Running the Executable File This section includes the procedure for running the executable file and using the voice configuration menu to complete the upgrade process. First check to make sure the upgrade requirements are met and determine the syntax to use when running the program. This section contains the following topics: • “Upgrade Requirements” section on page 7-5 • “Syntax” section on page 7-5 • “Upgrade Procedure” section on page 7-5 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 7-4 OL-3141-01 Chapter 7 Upgrading the Cisco ATA Signaling Image Upgrading the Signaling Image Manually Upgrade Requirements The following list contains the requirements for using the ata186us.exe file and the voice configuration menu to upgrade the Cisco ATA to the latest signaling image: • A network connection between the PC from which you will invoke the executable file and the Cisco ATA • A PC running Microsoft Windows 9X/ME/NT/2000 Syntax ata186us [-any] {-h[host_ip]} {-p[port]} {-quiet} [-d1 -d2 -d3] Definitions • -any—Allow upgrade regardless of software and build versions (recommended). • -h[host_ip]—Set the upgrade server to a specific IP address in cases where there may be more than one IP address for the host. The default behavior is that the program will use the first IP address it obtains when it runs the gethostbyname command. • -p[port]—Set the server port to a specific port number (the default port number is 8000; use a different port number only if you are setting up an upgrade server other than the default). • -quiet—Quiet mode; send all output to log file named as [port].log (useful when running the upgrade server as a daemon). • -d1,-d2,-d3—Choose a verbosity level for debugging, with -d3 being the most verbose. • image file—This is the name of the signaling image file to which the Cisco ATA will upgrade. Example To upgrade the Cisco ATA to the signaling image ata186-v2-15-020723a.zup, you can use the following syntax: ata186us -any -d1 ata186-v2-15-020723a.zup Upgrade Procedure To perform the upgrade, follow these steps: Procedure Step 1 Run the executable file (see the “Syntax” section on page 7-5) from the Microsoft Windows DOS or command prompt. You will receive instructions on how to upgrade. Step 2 On the Cisco ATA, press the function button to invoke the voice configuration menu. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 7-5 Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image Upgrade Step 3 Using the telephone keypad, enter the following: 100# ip_address_of_PC * port # This is the IP address of the PC and the port number at the DOS prompt where you invoked the ata186us.exe file. For example, if the IP address is 192.168.1.10, and the port number is 8000 (the default), then enter: 100#192*168*1*10*8000# When the upgrade is complete, the "Upgrade Successful" prompt will sound. Note When upgrading many Cisco ATAs manually, you can save the software-upgrade dial-pad sequence in your telephone's speed-dial, and use this sequence repeatedly. Confirming a Successful Signaling Image Upgrade You can verify that you have successfully upgraded the Cisco ATA signaling image by using one of the following methods: • Using a Web Browser, page 7-6 • Using the Voice Configuration Menu, page 7-7 Using a Web Browser To use your web browser to verify a successful image upgrade, perform the following steps: Procedure Step 1 Open your web browser. Step 2 Enter the IP address of your Cisco ATA Web configuration page: http:///dev Step 3 Refresh the page to clear the cache. The image version number and its build date should appear at the bottom-left corner of the Cisco ATA Web configuration page. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 7-6 OL-3141-01 Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image Upgrade Using the Voice Configuration Menu To use the voice configuration menu to verify a successful image upgrade, perform the following steps: Procedure Step 1 Pick up the telephone handset attached to the Phone1 port of the Cisco ATA. Step 2 Press the function button on the Cisco ATA. Step 3 Press 123# on the telephone keypad to play out the image version number. Press 123123# on the telephone keypad to play out the image build date. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 7-7 Chapter 7 Upgrading the Cisco ATA Signaling Image Confirming a Successful Signaling Image Upgrade Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 7-8 OL-3141-01 C H A P T E R 8 Troubleshooting This section describes troubleshooting procedures for the Cisco ATA: Note • General Troubleshooting Tips, page 8-1 • Symptoms and Actions, page 8-2 • Installation and Upgrade Issues, page 8-3 • Restarting the Cisco CallManager, page 8-4 • Debugging, page 8-5 • Frequently Asked Questions, page 8-6 • Contacting TAC, page 8-8 The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. General Troubleshooting Tips The suggestions in this section are general troubleshooting tips. • Make sure that the DHCP server is operating correctly. Note that the function button blinks slowly when the Cisco ATA attempts to acquire the DHCP configuration. • If the green activity LED is not flashing after you connect the Ethernet cable, make sure that both the power cord and the Ethernet connection are secure. • If there is no dial tone, make sure that the telephone line cord from the telephone is plugged into the appropriate port on the Cisco ATA. Make sure that your Cisco ATA is properly registered on your Call Control system. Test another phone; if this phone does not work either, there may be a problem with the current configuration or with the Cisco ATA. • A busy tone indicates that the party you called is not available. Try your call again later. A fast-busy tone indicates that you dialed an invalid number. • After power up, if the function button continues to blink slowly, the Cisco ATA cannot locate the DHCP server. Check the Ethernet connection and the availability of the DHCP server. • The DHCP server should show an incoming request from the MAC address listed on the product label or given by the voice prompt. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 8-1 Chapter 8 Troubleshooting Symptoms and Actions Symptoms and Actions Symptom Parameters with values set by using the web server interface or voice configuration menu revert to their original settings. Possible Cause You are using TFTP for configuration (UseTFTP parameter is set to 1). The Cisco ATA has a cached version of its configuration file stored in its flash memory; this is what displayed or played through the web server interface or voice configuration menu. If UseTFTP is set to 1, then the cached value of its configuration file is synchronized with its configuration file located at the TFTP server. Recommended Action If you are using TFTP for configuration, do not use the web server interface or voice configuration menu to modify the value of the Cisco ATA configuration file. Use the web server interface or voice configuration menu only to initially configure the Cisco ATA to use TFTP for configuration. Symptom Unable to access the web configuration page. Possible Cause Software versions earlier than 2.0 require the web configuration page to be enabled using option 80# on the voice configuration menu. Recommended Action Upgrade the software. Symptom The Cisco ATA does not seem to be configured using the TFTP server. Possible Cause TFTP server address is not properly set. Recommended Action Ensure that the TftpURL is correctly set to the URL or IP address of the TFTP server that is hosting the configuration file for the Cisco ATA. If you are using DHCP to supply the TFTP server IP address, make sure that the TftpURL is set to 0. Also, unless the TftpURL is an IP address, be sure that the DNS1IP and DNS2IP values are properly set to resolve the TftpURL supplied by DHCP. Symptom Two records of a Cisco ATA registration—one Cisco ATA 186 record and one Cisco 7960 record—are shown on the Cisco CallManager. Possible Cause Backward compatibility requirements cause a Cisco ATA to attempt to register as both a Cisco ATA 186 and a Cisco 7960 device type. Recommended Action Upgrade the Cisco ATA signaling image to a version number of 2.15 or later. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 8-2 OL-3141-01 Chapter 8 Troubleshooting Installation and Upgrade Issues Symptom Cannot place call. Possible Cause Equipment failure on the network. Recommended Action Replace defective network equipment. Possible Cause Recipient has not registered the IP phone. Recommended Action Register the IP phone. Possible Cause Ethernet cable is not connected. Recommended Action Make sure that all cables are connected. Installation and Upgrade Issues Symptom The red LED is flashing slowly on the function button. Possible Cause The Cisco ATA is trying to obtain the DHCP address or the software image is being upgraded. Possible Cause The Ethernet cable is unplugged. Recommended Action Plug in the Ethernet cable. Symptom Voice prompt returns Upgrade not available message. This can only occur if you are using the executable-file upgrade method. Possible Cause You are attempting to upgrade to the existing version. Recommended Action You do not need to upgrade. Symptom After you upgrade the Cisco ATA to a new signaling image, you receive an incorrect "Not Registered" status from the Cisco CallManager. Possible Cause The Cisco CallManager is unable to properly process the registration change after the Cisco ATA upgrades its image from a version prior to the ata186-v2-15-ms-020911b image. Recommended Action Follow the procedure in the “Restarting the Cisco CallManager” section on page 8-4. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 8-3 Chapter 8 Troubleshooting Restarting the Cisco CallManager Symptom Voice prompt returns Upgrade failed message. This can only occur if you are using the executable-file upgrade method. Possible Cause You have entered an incorrect IP address. Recommended Action Enter the correct IP address. Possible Cause Software image is corrupted. Recommended Action Upgrade software image. Symptom No dial tone. Possible Cause No user ID was entered. Recommended Action Enter the correct user ID. Symptom Incorrect dial tone. Possible Cause Check the web interface for your DialTone setting. The default is U.S. Recommended Action Set the correct country DialTone value. Restarting the Cisco CallManager If you need to restart the Cisco CallManager after a signaling image upgrade, follow the steps below: Procedure Step 1 Open your web browser Step 2 Access the CallManager administration page: http:///ccmadmin Step 3 From the Application menu, select Cisco CallManager Serviceability. Step 4 From the Tools menu, Control Center. Step 5 From the Servers list, choose the applicable Cisco CallManager. Select only the Cisco CallManager from the list. Step 6 Click the Restart button if available. If this button is not available, click Stop then click Start. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 8-4 OL-3141-01 Chapter 8 Troubleshooting Debugging Debugging The MS-DOS Windows-based debugging program tool, preserv.exe, is included in every software upgrade package. The tool is also available from Cisco TAC. The prserv program is used in conjunction with the NPrintf configuration parameter (see the “NPrintf” section on page 5-26). This file serves as an upgrade server that captures debug information sent by the Cisco ATA software to your PC’s IP address and port number. This debug file (prserv.exe) compiles the information from the Cisco ATA into a readable log file. To capture this NPrintf information, you must know the IP address of the PC using the prserv program, illustrated as follows: IP address.port where IP address is the IP address of your PC, and port is 9001. If another process on your PC already uses port 9001, you may use some other value (legal values are from 1024 to 65535). If no port value is entered, the default value is 9001. To enter the IP address and port number, use voice menu option 81#. You must enter the IP address and port number in alphanumeric format, which requires entering the * key after every character entered. To enter the "." character, you must enter the sequence 1 1#. For example, for a computer with the IP address 172.28.78.90 and port number 9001 (172.28.78.90.9001), you would enter the following on your telephone handset: 1* 7* 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0* 1* * To operate the debug capture program prserv.exe, place the prserv program in a folder on your PC; then at the DOS prompt of the folder where you have placed it, enter: C:> prserv port.log where port is the port number you have selected. If you do not enter port.log, debug information still appears on your screen, but it is not saved to a log file. After you finish capturing debug information, you can stop the log program by entering Ctrl-C at the DOS prompt. The log file created is named port.log. If you restart the process without changing the name of the log file, any new debug information is appended to the end of the original file. Contact Cisco TAC for more information. See the “Obtaining Technical Assistance” section on page xiv for instructions. You should also have access to a sniffer or LAN analyzer. Caution For security reasons, Cisco recommends that you do not use the web interface over the public network. Disable the web interface, using the UIPassword parameter, before the Cisco ATA is moved from the service provider site. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 8-5 Chapter 8 Troubleshooting Frequently Asked Questions Frequently Asked Questions Q. How can I recover the box if I forgot the password? A. There are two important passwords. One is the UIPassword, which protects access to the Cisco ATA Web Server interface; the other is the EncryptKey, which protects access to the TFTP configuration file. If you forget the value for the UIPassword but still have access to TFTP-stored configuration file, you can modify the UIPassword via TFTP. However, if you are not configuring the Cisco ATA via TFTP, or if you forget both passwords, the only way you can recover the box is to have physical access to the box and do a factory reset on the box via the box voice configuration menu interface (Access Code: FACTRESET#). Q. What is the maximum distance from which I can drive an analog device with a Cisco ATA? A. Table 8-1 provides maximum distances for this question. Table 8-1 Ring Loads and Distances Ring Load (per RJ-11 FXS Port) Maximum Distance 5 REN 200 feet (61 m) 4 REN 1000 feet (305 m) 3 REN 1700 feet (518 m) 2 REN 2500 feet (762 m) 1 REN 3200 feet (975 m) Cisco ATA, however, is not designed for long-distance usage. The simple test is to determine if the phone or phones that are connected to the Cisco ATA work properly in their environment. Pay attention to the following questions: 1. Can the Cisco ATA detect on/off hook from the analog phone? 2. Can the Cisco ATA detect the DTMF signal? 3. Can you dial the remote side? 4. Can the Cisco ATA ring the phone? 5. Is voice quality satisfactory? If you answer no to any of the above questions, you may have a loop impedance greater than 400 ohm. In this case, perform the following procedure. Procedure Step 1 Increase the wire gauge to reduce the impedance until the Cisco ATA can detect on/off hook and DTMF signal. Step 2 If the Cisco ATA cannot ring the phone, find a phone that can ring at a lower ringing voltage. Also, try to use only one phone instead of multiple phones in parallel. Q. Does the Cisco ATA support network address translation (NAT) when it is loaded with an SCCP image? A. No, NAT is not supported by the Cisco ATA with the SCCP image. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 8-6 OL-3141-01 Chapter 8 Troubleshooting Frequently Asked Questions Q. Can I change the RTP frame size of voice codecs for the Cisco ATA when using with SCCP image? A. Yes. The RTP frame size is controlled by the Cisco CallManager when the Cisco ATA uses the SCCP image. To change the RTP frame size for a voice codec, follows the steps below: Procedure Step 1 Open your web browser Step 2 Access the CallManager administration page: http:///ccmadmin Step 3 From the Service menu, select Service Parameters. Step 4 From the Server drop-down list, select the Cisco CallManager for the Cisco ATA. Step 5 From the Service drop-down list, select Cisco CallManager. Step 6 On the Service Parameters Configuration screen, locate the category for the Preferred G711/G723/G729 Millisecond PacketSize menu. From the corresponding drop-down list, select the RTP packet size for the G.711/G.723/G.729 voice codec. Q. Can I enable/disable silence suppression for G.711/G.723/G.729 for the Cisco ATA when using the SCCP image? A. Yes. If the Cisco ATA silence suppression configuration bit (AudioMode Bit 1) is available in this version of the SCCP signaling image, you should always set this bit to a value of 1. The Cisco CallManager will then control silence suppression for the voice codec. To change the silence suppression option, follows the steps below: Procedure Step 1 Open your web browser Step 2 Access the Cisco CallManager administration page: http:///ccmadmin Step 3 From the Service menu, select Service Parameters. Step 4 From the Server drop-down list, select the Cisco CallManager for the Cisco ATA. Step 5 From the Service drop-down list, select CiscoCallManager. Step 6 On the Service Parameters Configuration screen, locate the category for System Wide Silence Suppression. From the corresponding drop-down list, select True to enable silence suppression or select False to disable silence suppression. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 8-7 Chapter 8 Troubleshooting Contacting TAC Contacting TAC Qualified customers who need to contact the Cisco Technical Assistance Center (TAC) must provide the following information: • Product codes. • Software version number—To identify the software revision number, use the configuration menu number 123. • Software build information—To identify the software build information, use the voice menu option 123123. • Cisco ATA serial number. • Hardware version number—To identify the hardware revision number, use the serial number and MAC address found on the label on the bottom of the Cisco ATA. The MAC address can also be obtained using voice menu option 24. For instructions on contacting TAC, see the “Obtaining Technical Assistance” section on page xiv. Note Customers who obtained their equipment through service providers, independent dealers and other third parties must contact their equipment provider for technical assistance. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) 8-8 OL-3141-01 A P P E N D I X A How to Use Pre-call and Mid-call Services This section contains end-user procedures for pre-call services and mid-call services that the Cisco ATA supports for the SCCP protocol. Note The Cisco ATA administrator should provide these procedures to the end user. This section contains the following topics: Note • Procedures for Using Pre-call Services, page A-1 • Procedures for Using Mid-call Services, page A-4 The services listed in this section are supported by Cisco CallManager. For Cisco IOS Telephony Service (ITS)-supported services, refer to ITS documentation. Procedures for Using Pre-call Services The following list contains the pre-call services that the Cisco ATA (SCCP protocol) supports: • Access Voicemail, page A-1 • Activate Call-Forward-All, page A-2 • Cancel Call-Forward-All, page A-2 • Redial, page A-2 • Speed Dial, page A-2 • Call Pickup, page A-3 • Group Call Pickup, page A-3 • MeetMe Conference, page A-3 Access Voicemail To access your voice-mail box, press * then 0 on your telephone keypad. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 A-1 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Pre-call Services Activate Call-Forward-All Use this feature to send all calls from one telephone number to another telephone number. To activate Call-Forward-All, follow these steps: Procedure Step 1 Press ** then 1 on your telephone keypad. You will receive a confirmation tone. Step 2 Enter the telephone number to which you want to send the calls. A confirmation tone will sound. Step 3 Hang up. Cancel Call-Forward-All To cancel Call-Forward-All, follow these steps: Procedure Step 1 Press ** then 2 on your telephone keypad. You will receive a confirmation tone. Step 2 Hang up. Redial Use this feature to call the last number dialed. To activate Redial, press * then # on your telephone keypad. Speed Dial To use Speed Dial, follow these steps: Procedure Step 1 Preset speed-dial commands by using the Cisco CallManager web page. (See Cisco CallManager documentation for more information.) The Cisco ATA supports nine speed-dial numbers. Step 2 To activate speed dialing, press * then a digit from one to nine on your telephone keypad, as shown in the following examples: • Press * then 1 to activate speed dial 1 • Press * then 2 to activate speed dial 2 • Press * then 3 to activate speed dial 3 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) A-2 OL-3141-01 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Pre-call Services Call Pickup To answer a phone in your call pickup group, follow these steps: Procedure Step 1 Pick up the handset, press ** then 3 on your telephone keypad. The caller ID appears and the call-waiting tone rings. Step 2 Perform a hookflash to answer the call. Group Call Pickup To answer a phone outside your call pickup group, follow these steps: Procedure Step 1 Pick up the handset, press ** then 4 on your telephone keypad. Step 2 When prompted, enter the group number. The caller ID appears and the call-waiting tone rings. Step 3 Perform a hookflash to answer the call. MeetMe Conference To use this feature, follow these steps: Procedure Step 1 Pick up the handset, press ** then 5 on your telephone keypad. You are prompted to enter a MeetMe Conference number to reserve a conference. Step 2 When someone dials the MeetMe Conference number, you receive a confirmation tone and can begin conferencing with the caller. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 A-3 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Procedures for Using Mid-call Services The method of initiating and using mid-call services during a call when using SCCP differs according to mode, which is configured by the Cisco ATA administrator using the ConnectMode parameter (see the “ConnectMode” section on page 5-13). Use the procedures for the mid-services mode that is configured on your Cisco ATA. The following three modes are used for invoking mid-call services: • Bellcore Style, page A-4 • Cisco VG248 Style, page A-5 • Cisco ATA Style, page A-6 Bellcore Style The following two procedures are unique to the Bellcore (default) style: • Bellcore Style Call Transfer Procedure, page A-4 • Bellcore Style Conference Call Procedure, page A-4 Bellcore Style Call Transfer Procedure Step 1 Perform a hookflash to place the current call on hold and obtain a second dial tone. Step 2 At the dial tone, enter the telephone number or speed dial of the third party and wait for the call to ring. Step 3 You have the following options: • To transfer the call, hang up when the call rings or when the third party answers. • To return to the original call, perform a hookflash before the call rings. If you perform a hookflash before the third party answers but after the call rings, you also return to the original call. Bellcore Style Conference Call Procedure Step 1 Perform a hookflash to place the current call on hold and obtain a second dial tone. Step 2 At the dial tone, enter the telephone number or speed dial of the third party and wait for the call to ring. Step 3 You have the following options: • To add the party to a conference, perform a hookflash after the third party answers. • To return to the original call, perform a hookflash before the call rings. If you perform a hookflash before the third party answers but after the call rings, you also return to the original call. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) A-4 OL-3141-01 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Cisco VG248 Style There following three procedures are unique to Cisco VG248 style: • Cisco VG248 Style Three-way Calling Procedure, page A-5 • Cisco VG248 Call Transfer Procedure, page A-5 • Cisco VG248 Conference Call Procedure, page A-6 Cisco VG248 Style Three-way Calling Procedure Step 1 Perform a hookflash to place the current call on hold and obtain a second dial tone. Step 2 Enter the telephone number or speed dial of the third party and wait for an answer. If you hang up before the third party answers, the new call is dropped. If the original caller is still holding, the telephone rings. If you perform a hookflash again before the third party answers, the new call is dropped and the original call resumes. Step 3 After the third party answers, you can perform a hookflash to obtain a third dial tone. You now have the following options: Step 4 a. To switch to the other party, perform a hookflash. You can then switch back and forth. b. To maintain the current state, press any other digit or let a time out occur (in four seconds by default). If you hang up while talking to one of the remote parties, you end the currently active call. However, if the other remote party is still holding, your phone will ring. If the previously active party has hung up, you can answer your phone and resume your conversation with the holding party. Cisco VG248 Call Transfer Procedure Step 1 Perform a hookflash to place the current call on hold and obtain a second dial tone. Step 2 Enter the telephone number or speed dial of the third party and wait for an answer. If you hang up before the third party answers, the new call is dropped. If the original caller is still holding, the telephone rings. If you perform a hookflash again before the third party answers, the new call is dropped and the original call resumes. Step 3 After the third party answers, you can perform a hookflash to obtain a third dial tone. You now have the following options: Step 4 a. To transfer holding party to the currently active party, press # then 2 on your telephone keypad. b. To maintain the current state, press any other digit or let a time out occur (in four seconds by default). If you hang up while talking to one of the remote parties, you end the currently active call. However, if the other remote party is still holding, your phone will ring. If the previously active party has hung up, you can answer your phone and resume your conversation with the holding party. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 A-5 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Cisco VG248 Conference Call Procedure Step 1 Perform a hookflash to place the current call on hold and obtain a second dial tone. Step 2 Enter the telephone number or speed dial of the third party and wait for an answer. If you hang up before the third party answers, the new call is dropped. If the original caller is still holding, the telephone rings. If you perform a hookflash again before the third party answers, the new call is dropped and the original call resumes. Step 3 After the third party answers, you can perform a hookflash to obtain a third dial tone. You now have the following options: Step 4 a. To conference with both parties, press # then 3 on your telephone keypad. b. To maintain the current state, press any other digit or let a time out occur (in four seconds by default). If you hang up while talking to one of the remote parties, you end the currently active call. However, if the other remote party is still holding, your phone will ring. If the previously active party has hung up, you can answer your phone and resume your conversation with the holding party. Cisco ATA Style The following three procedures are unique to the Cisco ATA style: • Cisco ATA Style Call Hold/Resume Procedure, page A-6 • Cisco ATA Style Call Transfer Procedure, page A-6 • Cisco ATA Style Conference Calling Procedure, page A-7 Cisco ATA Style Call Hold/Resume Procedure Step 1 To place the current call on hold, perform a hookflash, then press 1 on your telephone keypad. Step 2 To resume the call, perform a hookflash again. Cisco ATA Style Call Transfer Procedure Step 1 While engaged in a call, perform a hookflash, then press 2 on your telephone keypad. Step 2 After the dial tone sounds, enter the telephone number. Step 3 When the other party answers or the remote telephone rings, hang up to transfer the call. You can perform a hookflash at any time to halt the operation and resume the original call. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) A-6 OL-3141-01 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Cisco ATA Style Conference Calling Procedure Step 1 While engaged in a call, perform a hookflash, then press 3 on your telephone keypad. Step 2 When you get a dial tone, dial the telephone number of the third party with whom you want to conference. Step 3 When the other party answers or the remote telephone rings, perform a hookflash. You can hang up at any time to halt adding the new party to the conference. Step 4 After you hang up, the telephone rings if the original party is still holding. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 A-7 Appendix A How to Use Pre-call and Mid-call Services Procedures for Using Mid-call Services Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) A-8 OL-3141-01 A P P E N D I X B Voice Menu Codes This section contains a quick-reference list of the voice configuration menu options for the Cisco ATA. For information on the use of the voice menu, see “Chapter 3, “Configuring the Cisco ATA for SCCP.” This section contains the following tables: • Cisco ATA Voice Menu Codes—Information Options, page B-1 • Cisco ATA Voice Menu Codes—Configuration Parameters, page B-2 • Cisco ATA Voice Menu Codes—Software Upgrade, page B-3 Note Follow each voice menu code with #. Note The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Table B-1 lists codes to return basic Cisco ATA information. Table B-1 Cisco ATA Voice Menu Codes—Information Options Option Voice Menu Code Description Build information 123123 Build date of the Cisco ATA software Review IP address 21 Returns IP address of the Cisco ATA Review MAC address 24 Returns media access control (MAC) address of the Cisco ATA Review network route IP address 22 Returns IP address of the network route Review subnet mask 23 Returns subnet mask of the network route Version number 123 Returns version number of the Cisco ATA software Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 B-1 Appendix B Voice Menu Codes Table B-2 lists configuration codes. For additional information about these parameters, see “Chapter 5, “Parameters and Defaults.” Table B-2 Cisco ATA Voice Menu Codes—Configuration Parameters Option Voice Menu Code Audio mode 312 Allows finer control of the audio component to suit certain user applications Caller ID method 316 Specifies the signal format when generating the Caller ID format to use Connection mode 311 Controls the connection mode of the call signaling protocol Dynamic Host Configuration Protocol (DHCP) 20 Controls whether the Cisco ATA can automatically obtain configuration parameters from a server over the network DNS 1 IP 916 IP address of the primary DNS server DNS 2 IP 917 IP address of the secondary DNS server Encrypt key 320 Encrypts the configuration file on the TFTP server Num Tx frames 35 Number of frames transmitted per packet Static IP address 1 IP address of the Cisco ATA LBR codec 300 Low-bit-rate codec selection Media port 202 Specifies which base port the Cisco ATA uses to receive RTP media streams Static network route address 2 Network router address NPrintf address 81 IP address of a host to which all Cisco ATA debug messages are sent Set password 7387277 Configuration interface password Signal timers 318 Timeout values controlling the starting or stopping of a signaling event MGCP protocol 38 Selects the signaling protocol Static subnet mask 10 Specifies the subnet mask for the Cisco ATA TFTP URL 905 When TFTP configuration is used, IP address of the TFTP server UDP TOS bits 255 Determines the precedence and delay of UDP IP packets Use TFTP 305 Enables TFTP as configuration method Description Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) B-2 OL-3141-01 Appendix B Voice Menu Codes Table B-3 lists codes used in the software upgrade process. For information about these codes, see “Appendix , “Upgrading the Cisco ATA Signaling Image.” Table B-3 Cisco ATA Voice Menu Codes—Software Upgrade Option Voice Menu Code Description Upgrade software 100 Used in the software process to enter the IP address of the PC Upgrade language to English 101 When upgrading software, changes or upgrades the voice prompt language to English Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 B-3 Appendix B Voice Menu Codes Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) B-4 OL-3141-01 A P P E N D I X C Cisco ATA Specifications This section describes the Cisco ATA specifications: Note • Physical Specifications, page C-1 • Electrical Specifications, page C-2 • Environmental Specifications, page C-2 • Immunity Specifications, page C-2 • Physical Interfaces, page C-3 • Ringing Characteristics, page C-3 • Software Specifications (All Protocols), page C-3 The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Physical Specifications Table C-1 Physical Specifications Description Specification Dimensions 1.5 x 6.5 x 5.75 in. (3.8 x 16.5 x 14.6 cm) (H x W x D) Weight 15 oz (425 g) Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 C-1 Appendix C Cisco ATA Specifications Electrical Specifications for Cisco ATA Electrical Specifications for Cisco ATA Table C-2 Electrical Specifications Description Specification Power 3.5 to 7.5W (idle to peak) DC input voltage +5.0 VDC at 1.5A maximum Power adaptor Universal AC/DC ~3.3 x 2.0 x 1.3 in. (~8.5 x 5.0 x 3.2 cm) ~4.8 oz (135 g) for the AC-input external power adaptor ~4 ft (1.2 m) DC cord 6 ft (1.8 m) cord Environmental Specifications Table C-3 Environmental Specifications Description Specification Operating temperature 41 to 104° F (5 to 40° C) Storage temperature –4 to 140° F (–20 to 65° C) Relative humidity 10 to 90% noncondensing, operating, and nonoperating/storage Immunity Specifications EN50082-1, including the following: • EN61000-3-2, Electromagnetic Compatibility • EN61000-3-3, Electromagnetic Compatibility • EN61000-4-2, ESD • EN61000-4-3, Radiated Immunity • EN61000-4-4, Burst Transients • EN61000-4-5, Surge • EN61000-4-6, Injected RF • EN61000-4-11, Dips and Sags Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) C-2 OL-3141-01 Appendix C Cisco ATA Specifications Physical Interfaces Physical Interfaces Table C-4 Physical Interfaces Description Specification Ethernet Two RJ-45, IEEE 802.3 10BASE-T standard Analog telephone Two RJ-11 FXS voice ports Power 5 VDC power connector Indicators Function button with integrated status indicator Link and activity LED indicating network activity Ringing Characteristics Table C-5 Ringing Characteristics Description Specification Tip/ring interfaces for each RJ-11 FXS port (SLIC) Ring voltage 40VRMS (typical, balanced ringing only) Ring frequency 25 Hz Ring waveform Trapezoidal with 1.2 to 1.6 crest factor Ring load 1400 ohm + 40 microF (per line) Ringer equivalence number (REN) Up to 5 REN per RJ-11 FXS port Loop impedance Up to 200 ohms (plus 430-ohm maximum telephone DC resistance) On-hook/off-hook characteristics On-hook voltage (tip/ring) –50V Off-hook current 25 mA (nominal) RJ-11 FXS port terminating impedance option The Cisco ATA186-I1 and Cisco ATA188-I1 provide 600-ohm resistive impedance. The Cisco ATA186-I2 and Cisco ATA188-I2 provide 270 ohm + 750 ohm // 150-nF complex impedance. Software Specifications Table C-6 Software Specifications (All Protocols) Description Specification Call progress tones Configurable for two sets of frequencies and single set of on/off cadence Dual-tone multifrequency (DTMF) DTMF tone detection and generation Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 C-3 Appendix C Cisco ATA Specifications Software Specifications Table C-6 Software Specifications (All Protocols) (continued) Description Specification Fax G.711 fax pass-through and G.711 fax mode. Enhanced fax pass-through is supported on the Cisco ATA. Success of fax transmissions up to 14.4 kbps depends on network conditions, and fax modem/fax machine tolerance to those conditions. The network must have reasonably low network jitter, network delay, and packet-loss rate. Line-echo cancellation Out-of-band DTMF Configuration Quality of Service Security Voice coder-decoders (codecs) • Echo canceller for each port • 8 ms echo length • Nonlinear echo suppression (ERL > 28 dB for frequency = 300 to 2400 Hz) • Convergence time = 250 ms • ERLE = 10 to 20 dB • Double-talk detection • H.245 out-of-band DTMF for H.323 • RFC 2833 AVT tones for SIP, MGCP, SCCP • DHCP (RFC 2131) • Web configuration via built-in Web server • Touch-tone telephone keypad configuration with voice prompt • Basic boot configuration (RFC 1350 TFTP Profiling) • Dial plan configuration • Cisco Discovery Protocol for SCCP • Class-of-service (CoS) bit-tagging (802.1P) • Type-of-service (ToS) bit-tagging • H.235 for H.323 • RC4 encryption for TFTP configuration files Note In simultaneous dual-port operation, the second port is limited to G.711 when using G.729. • G.723.1 • G.729, G.729A, G.729AB • G.723.1 • G.711A-law • G.711µ-law Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) C-4 OL-3141-01 Appendix C Cisco ATA Specifications Software Specifications Table C-6 Software Specifications (All Protocols) (continued) Description Specification Voice features Voice-over-IP (VoIP) protocols • Voice activity detection (VAD) • Comfort noise generation (CNG) • Dynamic jitter buffer (adaptive) • H.323 v2 • SIP (RFC 2543 bis) • MGCP 1.0 (RFC 2705) • MGCP 1.0/network-based call signalling (NCS) 1.0 profile • MGCP 0.1 • SCCP Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 C-5 Appendix C Cisco ATA Specifications Software Specifications Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) C-6 OL-3141-01 A P P E N D I X D SCCP Call Flows This section describes basic call flows for the Cisco ATA: Note • Supported SCCP Message Set, page D-1 • Call Flow Scenarios for Successful Calls, page D-3 The term Cisco ATA is used throughout this manual to refer to both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are explicitly stated. Supported SCCP Message Set The SCCP message set includes three sections: • Registration and management messages – StationRegister – StationReset – StationMediaPort – StationSpeedDialState – StationRegisterAck – StationRegister – StationIpPort – StationMediaPortList – StationForwardStatReq – StationSpeedDialStatReq – StationLineStatReq – StationConfigStatReq – StationTimeDateReq – StationButtonTemplateReq – StationVersionReq Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 D-1 Appendix D SCCP Call Flows Supported SCCP Message Set – StationCapabilitiesRes – StationServerReq – StationAlarm • Call Control Messages – StationKeyPadButton – StationEnblocCall – StationStimulus – StationOffHook – StationOffHookwithCallingPartyNumber – StationOnHook – StationHookFlash – StationStartTone – StationStopTone – StationSetRinger – StationSetLamp – StationSetHkFDetect – StationSetSpeakerMode – StationSetMicroMode – StationCallInfo – StationDisplayText – StationClearDisplay – StationEnunciatorCommand • Media Control Messages – StationStartMediaTransmission – StationStopMediaTransmission – StationStartSessionTransmission – StationStopSessionTransmission – StationMulticastMediaReception – StationMulticastMediaReceptionAck – StationStopMulticastMediaReception – StationStartMulticastTransmission – StationStopMulticastTransmission – StationOpenReceiveChannel – StationOpenReceiveChannelAck – StationCloseReceiveChannel Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) D-2 OL-3141-01 Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls Call Flow Scenarios for Successful Calls This section describes call flows for the following scenarios: • Cisco ATA-to-Cisco CallManager, page D-3 • Cisco ATA-to-Cisco CallManager-to-Cisco ATA, page D-5 Each of the call flows includes a call diagram, an action descriptions table, and a sample log file. Cisco ATA-to-Cisco CallManager Figure D-1 Illustrates the Cisco ATA registering with Cisco CallManager: Figure D-1 Cisco ATA-to-Cisco CallManager V Cisco ATA Cisco CallManager StationRegister StationPort StationRegisterAck StationCapbilitiesReq StationVersionReq StationCapabilitiesRes StationVersionRes Additional Optional Messages StationButtonTemplateReq StationButtonTemplateRes StationDefineTimeDate 82055 StationTimeDateReq Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 D-3 Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls Table D-1 Action Descriptions for First Call Flow Step Action Description Step 1 StationRegister—Cisco ATA to Cisco CallManager Cisco ATA sends a message to announce its existence to the Cisco CallManager. Step 2 StationReset—Cisco CallManager to Cisco ATA The Cisco CallManager commands the Cisco ATA to reset its processes. Step 3 StationIpPort—Cisco ATA to Cisco CallManager The Cisco ATA provides Cisco CallManager with the UDP port for the RTP stream. Step 4 StationRegisterAck—Cisco CallManager to Cisco ATA Cisco CallManager acknowledges the registration of the Cisco ATA. Step 5 StationCapabilitiesReq—Cisco CallManager to Cisco ATA Cisco CallManager requests the current capabilities of the Cisco ATA. Step 6 StationVersionReq—Cisco ATA to Cisco CallManager Cisco ATA requests the version number of the software. Step 7 StationCapabilitiesRes—Cisco ATA to Cisco CallManager Cisco ATA responds to the Station Capabilities Request message from the Cisco CallManager. These capabilities are cached in the Cisco CallManager and are used to negotiate terminal capabilities with an H.323-compliant terminal. Step 8 StationVersionRes—Cisco CallManager to Cisco ATA Cisco CallManager informs the Cisco ATA of the current software version number. Step 9 StationButtonTemplateReq—Cisco ATA to Cisco CallManager Cisco ATA requests the button template definition for that specific Cisco ATA. Step 10 StationButtonTemplateRes—Cisco CallManager to Cisco CallManager updates the button template information Cisco ATA contained in the Cisco CallManager. Step 11 StationTimeDateReq—Cisco ATA to Cisco CallManager Cisco ATA requests the current date and time for internal usage and for displaying a text string. Step 12 StationDefineTimeDate—Cisco CallManager to Cisco ATA Cisco CallManager provides the date and time information to the Cisco ATA. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) D-4 OL-3141-01 Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls Cisco ATA-to-Cisco CallManager-to-Cisco ATA Figure D-2 illustrates the call flow between Cisco ATA 1 and Cisco ATA 2 through a Cisco CallManager. The call flow is as follows: Figure D-2 Cisco ATA-to-Cisco CallManager-to-Cisco ATA V V Cisco ATA Cisco CallManager Cisco ATA Station OffHook Station Display Text Station Set Lamp (Steady) Station Start Tone (Inside Dial Tone) Station Keypad Button Station Stop Tone Station Keypad Button Station Keypad Button Station Keypad Button Station Call Info Station Set Lamp (Blink) Station Set Ringer (Inside Ring) Station Call Info Station Start Tone (Alerting) Station Off Hook Station Set Ringer (Off) Station Stop Tone Station Open Receive Channel Station Set Lamp (Steady) Station Open Receive Channel Station Cell Info Station Open Receive Channel Ack Station Start Media Xmission Station Start Media Xmission Station Open Receive Channel Ack Table D-2 Station Close Receive Channel Station On Hook Station Stop Media Xmission Station Set Lamp (Off) Station Set Lamp (Off) Station Close Receive Channel Station On Hook Station Stop Media Xmission 82054 User Information Exchange Action Descriptions for Second Call Flow Step Station Call Info Description Step 1 Station OffHook—Cisco ATA 1 to Cisco CallManager Cisco ATA 1 informs the Cisco CallManager that Cisco ATA 1 is not in an OffHook condition, and simultaneously provides calling party number information to the Cisco CallManager. Step 2 Station Set Lamp (Steady)—Cisco CallManager to Cisco ATA 1 When the Cisco ATA detects that one port is in an off-hook state, the Cisco ATA turns on the lamp, then turns off the lamp once both ports are in the on-hook state. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 D-5 Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls Step Station Call Info Description Step 3 Station Start Tone (Inside Dial Tone)—Cisco CallManager to Cisco ATA 1 Cisco CallManager commands Cisco ATA 1 to play a specified tone. If the Cisco ATA is currently playing a tone, the indicated tone takes precedence. If the definition is continuous, the Cisco ATA plays it until receiving a StationStopTone message. If the tone definition contains a duration value, the Cisco ATA stops playing the tone at the expiration of the duration. See also Bellcore SR-TSV-002275. Step 4 Station Keypad Button—Cisco ATA 1 to Cisco Cisco ATA 1 informs the Cisco CallManager when a keypad digit CallManager is pressed. Step 5 Station Stop Tone—Cisco CallManager to Cisco ATA 1 Step 6 Station Keypad Button—Cisco ATA 1 to Cisco Cisco ATA 1 informs the Cisco CallManager when a keypad digit CallManager is pressed. Step 7 Station Keypad Button—Cisco ATA 1 to Cisco Cisco ATA 1 informs the Cisco CallManager when a keypad digit CallManager is pressed. Step 8 Station Keypad Button—Cisco ATA 1 to Cisco Cisco ATA 1 informs the Cisco CallManager when a keypad digit CallManager is pressed. Step 9 Station Call Info—Cisco CallManager to Cisco ATA 2 Step 10 Station Set Lamp (Blink)—Cisco CallManager When the Cisco ATA detects that one port is in an off-hook state, to Cisco ATA 2 the Cisco ATA turns on its Function button, then turns off the Function button once both ports are in the on-hook state. Step 11 Station Set Ringer (Inside Ring)—Cisco CallManager to Cisco ATA 2 Cisco CallManager commands Cisco ATA 2 to set an audible inside ringing mode. Ring modes are derived from Bellcore SR-TSV-002275. Step 12 Station Call Info—Cisco CallManager to Cisco ATA 1 Cisco CallManager informs Cisco ATA 1 of called and calling party identification information. Step 13 Station Start Tone Cisco CallManager commands Cisco ATA 1 to play an alert tone. (alerting)—Cisco CallManager to Cisco ATA 1 If Cisco ATA 1 is currently playing a tone, the indicated tone takes precedence. If the definition is continuous, the Cisco ATA plays it until receiving a StationStopTone message. If the tone definition contains a duration value, the Cisco ATA stops playing the tone at the expiration of the duration. See also Bellcore SR-TSV-002275. Step 14 Station OffHook—Cisco ATA 2 to Cisco CallManager Cisco ATA 2 informs the Cisco CallManager that Cisco ATA 2 is not in an Off Hook condition, and simultaneously provides calling party number information to the Cisco CallManager. Step 15 Station Set Ringer (Off)—Cisco CallManager to Cisco ATA 2 Cisco CallManager commands Cisco ATA 2 to set a specified audible ringing mode. Ring modes are derived from Bellcore SR-TSV-002275. Step 16 Station Stop Tone—Cisco CallManager to Cisco ATA 1 Cisco CallManager commands Cisco ATA 1 to stop playing the current tone. Step 17 Station Set Lamp (Steady)—Cisco CallManager to Cisco ATA 2 When the Cisco ATA detects that one port is in an off-hook state, the Cisco ATA turns on its function button, then turns off the Function button once both ports are in the on-hook state. Cisco CallManager commands Cisco ATA1 to stop playing the current tone. Cisco CallManager informs Cisco ATA 2 of called and calling party identification information. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) D-6 OL-3141-01 Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls Step Station Call Info Description Step 18 Station Open Receive Channel—Cisco CallManager to Cisco ATA 1 Cisco CallManager allows Cisco ATA 1 to begin receiving a unicast RTP stream. Step 19 Station Open Receive Channel—Cisco CallManager to Cisco ATA 2 Cisco CallManager allows Cisco ATA 2 to begin receiving a unicast RTP stream. Step 20 Station Call Info—Cisco CallManager to Cisco ATA 1 Cisco CallManager informs Cisco ATA 1 of called and calling party identification information. Step 21 Station Open Receive Channel Ack—Cisco ATA 1 to Cisco CallManager Cisco ATA 1 provides the following information to the Cisco CallManager: • Status of the open action • Receive-port address and number for transmission to the remote end. Step 22 Station Start Media Transmission—Cisco CallManager to Cisco ATA 2 Cisco CallManager commands Cisco ATA 2 to become the source for the multicast address. Step 23 Station Open Receive Channel Ack—Cisco ATA 2 to Cisco CallManager Cisco ATA 2 provides the following information to the Cisco CallManager: • Status of the open action • Receive-port address and number for transmission to the remote end. Step 24 Station Start Media Transmission—Cisco CallManager to Cisco ATA 1 Cisco CallManager commands Cisco ATA 1 to become the source for the multicast address. Step 25 Station On Hook—Cisco ATA 2 to Cisco CallManager Cisco ATA 2 informs the Cisco CallManager that the Cisco ATA is now in an On Hook condition. Step 26 Station Close Receive channel—Cisco CallManager to Cisco ATA 1 Cisco CallManager terminates the reception of an RDT stream between Cisco ATA 1 and Cisco ATA 2. Step 27 Station Set Lamp (Off)—Cisco CallManager to When the Cisco ATA detects that one port is in an off-hook state, Cisco ATA 2 the Cisco ATA turns on its Function button, then turns off the Function button once both ports are in the on-hook state. Step 28 Station Stop Media transmission—Cisco CallManager to Cisco ATA 1—Cisco CallManager to Cisco ATA 2 Cisco CallManager stops Cisco ATA 1 from being the source of the RTP stream in a multicast conference. Step 29 Station Close Receive Channel—Cisco CallManager to Cisco ATA 2 Cisco CallManager terminates the reception of an RDT stream between Cisco ATA 1 and Cisco ATA 2. Step 30 Station Set Lamp (Off)—Cisco CallManager to When the Cisco ATA detects that one port is in an off-hook state, Cisco ATA 1 the Cisco ATA turns on its Function button, then turns off the Function button once both ports are in the on-hook state. Step 31 Station Stop Media Transmission—Cisco CallManager to Cisco ATA 2 Cisco CallManager terminates the reception of an RDT stream between Cisco ATA 1 and Cisco ATA 2. Step 32 Station On Hook—Cisco ATA 1 to Cisco CallManager Cisco ATA informs the Cisco CallManager that Cisco ATA 1 is now in an On Hook condition. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 D-7 Appendix D SCCP Call Flows Call Flow Scenarios for Successful Calls Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) D-8 OL-3141-01 A P P E N D I X E Performing a Cross-Protocol Upgrade This section describes how to perform an upgrade from the SCCP signaling image to either the MGCP, SIP or H.323 signaling images. You can configure the Cisco ATA to automatically download a new signaling image that the Cisco CallManager administrator has stored on the TFTP server. You do this by configuring the parameter upgradecode in your Cisco ATA configuration file. For more information about setting up the configuration file, see the “Creating a Configuration File for a Specific Cisco ATA” section on page 3-12. Syntax of upgradecode Parameter upgradecode:3,0x301,0x0400,0x0200,tftp_server_ip,69,image_id,image_file_name Definitions • The hexadecimal values that precede the tftp_server_ip variable must always be the values shown in the syntax. • tftp_server_ip is the TFTP server that contains the latest signaling image file. • image_id is a unique 32-bit integer that differs with each upgrade. You can determine this 32-bit integer value by using the build date on the image file name and prepending it with "0x". For example, if the image_file_name is ata186-v2-14-020514a.kxz, then the build date is 020508a, and the image_id is 0x020508a). • image_file_name is the signaling upgrade-image file name. The image_file_name format is: ata186-v{M}-{N}-{yymmdd}{a-f}{ext} – - M is the major version number – - N is the minor version number (always two digits) – - yymmdd is a two-digit year, two-digit month, and two-digit day – - a-f is the build letter (- yymmdd and a-f together form the build date of the image) – - ext must be ".kxz" for upgrading from version 2.11 and below, and can be ".zup" for upgrading from version 2.12 and up for the Cisco ATA186, but it must be ".zup" for upgrading the Cisco ATA188. Process Whenever the Cisco CallManager administrator stores a new signaling image (denoted by a change to the image_id) on the TFTP server, the Cisco ATA updates its firmware with the new image_file_name. To contact the TFTP server, the Cisco ATA uses the TFTP server IP address that is contained within the value of the upgradecode parameter. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 E-1 Appendix E Performing a Cross-Protocol Upgrade Example The upgradecode parameter value could be: upgradecode:3,0x301,0x0400,0x0200,192.168.2.170,69,0x020723a,ata186-v2-15-020 723a.zup This instructs the Cisco ATA to update its firmware to ata186-v2-15-020723a.zup by downloading the ata186-v2-15-020723a.zup file from the TFTP server IP address of 192.168.2.170. This download occurs after the Cisco ATA downloads its configuration file that contains the directive from the upgradecode parameter. Also, the upgrade occurs only if the internally cached image_id in Cisco ATA is different from the value 0x020723a. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) E-2 OL-3141-01 G L O S S A RY Numerics 10BASE-T 10-Mbps baseband Ethernet specification using two pairs of twisted-pair cabling (Categories 3, 4, or 5): one pair for transmitting data and the other for receiving data. 10BASE-T, which is part of the IEEE 802.3 specification, has a distance limit of approximately 328 feet (100 meters) per segment. A A-law ITU-T companding standard used in the conversion between analog and digital signals in PCM systems. A-law is used primarily in European telephone networks and is similar to the North American µ-law standard. See also companding and µ-law. AVT tones Out-of-bound signaling as defined in RFC 2833. C category-3 cable One of five grades of UTP cabling described in the EIA/TIA-586 standard. Category 3 cabling is used in 10BASE-T networks and can transmit data at speeds up to 10 Mbps. CED tone detection Called station identification. A three-second, 2100 Hz tone generated by a fax machine answering a call, which is used in the hand-shaking used to set the call; the response from a called fax machine to a CNG tone. CELP Code excited linear prediction compression. Compression algorithm used in low bit-rate voice encoding. Used in ITU-T Recommendations G.728, G.729, G.723.1. CLIP Calling Line Identification Presentation. Shows your identity to callers with Caller ID. CLIR Calling Line Identification Restriction. Hides your identity from callers with Caller ID. CNG Comfort Noise Generation. codec Coder/decoder. In Voice over IP, Voice over Frame Relay, and Voice over ATM, a DSP software algorithm used to compress/decompress speech or audio signals. companding Contraction derived from the opposite processes of compression and expansion. Part of the PCM process whereby analog signal values are rounded logically to discrete scale-step values on a nonlinear scale. The decimal step number then is coded in its binary equivalent prior to transmission. The process is reversed at the receiving terminal using the same nonlinear scale. Compare with compression and expansion. See also A-law and µ-law. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 GL-1 Glossary compression The running of a data set through an algorithm that reduces the space required to store or the bandwidth required to transmit the data set. Compare with companding and expansion. CoS Class of service. An indication of how an upper-layer protocol requires a lower-layer protocol to treat its messages. In SNA subarea routing, CoS definitions are used by subarea nodes to determine the optimal route to establish a given session. A CoS definition comprises a virtual route number and a transmission priority field. D DHCP Dynamic Host Configuration Protocol. Provides a mechanism for allocating IP addresses dynamically so that addresses can be reused when hosts no longer need them. dial peer An addressable call endpoint. In Voice over IP (VoIP), there are two types of dial peers: POTS and VoIP. DNS Domain Name System. System used on the Internet for translating names of network nodes into addresses. DSP Digital signal processor. A DSP segments the voice signal into frames and stores them in voice packets. DTMF Dual tone multifrequency. Tones generated when a button is pressed on a telephone, primarily used in the U.S. and Canada. E E.164 The international public telecommunications numbering plan. A standard set by the ITU-T which addresses telephone numbers. endpoint A SIP terminal or gateway. An endpoint can call and be called. It generates and/or terminates the information stream. expansion The process of running a compressed data set through an algorithm that restores the data set to its original size. Compare with companding and compression. F firewall Router or access server, or several routers or access servers, designated as a buffer between any connected public networks and a private network. A firewall router uses access lists and other methods to ensure the security of the private network. FoIP Fax over IP FQDN Fully Qualified Domain (FQDN) format “mydomain.com” or “company.mydomain.com.” FSK Frequency shift key. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-2 OL-3141-01 Glossary FXO Foreign Exchange Office. An FXO interface connects to the public switched telephone network (PSTN) central office and is the interface offered on a standard telephone. Cisco FXO interface is an RJ-11 connector that allows an analog connection at the PSTN central office or to a station interface on a PBX. FXS Foreign Exchange Station. An FXS interface connects directly to a standard telephone and supplies ring, voltage, and dial tone. Cisco's FXS interface is an RJ-11 connector that allows connections to basic telephone service equipment, keysets, and PBXs. G G.711 Describes the 64-kbps PCM voice coding technique. In G.711, encoded voice is already in the correct format for digital voice delivery in the PSTN or through PBXs. Described in the ITU-T standard in its G-series recommendations. G.723.1 Describes a compression technique that can be used for compressing speech or audio signal components at a very low bit rate as part of the H.324 family of standards. This Codec has two bit rates associated with it: 5.3 and 6.3 kbps. The higher bit rate is based on ML-MLQ technology and provides a somewhat higher quality of sound. The lower bit rate is based on CELP and provides system designers with additional flexibility. Described in the ITU-T standard in its G-series recommendations. G.729A Describes CELP compression where voice is coded into eight-kbps streams. There are two variations of this standard (G.729 and G.729 Annex A) that differ mainly in computational complexity; both provide speech quality similar to 32-kbps ADPCM. Described in the ITU-T standard in its G-series recommendations. gateway A gateway allows SIP or H.323 terminals to communicate with terminals configured to other protocols by converting protocols. A gateway is the point where a circuit-switched call is encoded and repackaged into IP packets. H H.245 An ITU standard that governs H.245 endpoint control. H.323 H.323 allows dissimilar communication devices to communicate with each other by using a standard communication protocol. H.323 defines a common set of CODECs, call setup and negotiating procedures, and basic data transport methods. I ICMP Internet Control Message Protocol Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 GL-3 Glossary IP Internet Protocol. Network layer protocol in the TCP/IP stack offering a connectionless internetwork service. IP provides features for addressing, type-of-service specification, fragmentation and reassembly, and security. Defined in RFC 791. IVR Interactive voice response. Term used to describe systems that provide information in the form of recorded messages over telephone lines in response to user input in the form of spoken words or, more commonly, DTMF signaling. L LDAP Lightweight DirectoryAccess Protocol LEC Local exchange carrier. Location Server A SIP redirect or proxy server uses a location server to get information about a caller’s location. Location services are offered by location servers. M MGCP Media Gateway Control Protocol. MWI Message-waiting indication. µ-law North American companding standard used in conversion between analog and digital signals in PCM systems. Similar to the European A-law. See also A-law and companding. N NAT Network Address Translation. Mechanism for reducing the need for globally unique IP addresses. NAT allows an organization with addresses that are not globally unique to connect to the Internet by translating those addresses into globally routable address spaces. Also known as Network Address Translator. NSE packets Real-Time Transport Protocol (RTP) digit events are encoded using the Named Signaling Event (NSE) format specified in RFC 2833, Section 3.0. NAT Server Network Address Translation. an Internet standard that enables a local-area network (LAN) to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. NTP Network Time Protocol. Protocol built on top of TCP that assures accurate local time-keeping with reference to radio and atomic clocks located on the Internet. This protocol is capable of synchronizing distributed clocks within milliseconds over long time periods. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-4 OL-3141-01 Glossary P POTS Plain old telephone service. Basic telephone service supplying standard single-line telephones, telephone lines, and access to the PSTN. Proxy Server An intermediary program that acts as both a server and a client for the purpose of making requests on behalf of other clients. Requests are serviced internally or by passing them on, possibly after translation, to other servers. A proxy interprets and, if necessary, rewrites a request message before forwarding it. PSTN Public switched telephone network. Q QoS Quality of Service. The capability of a network to provide better service to selected network traffic over various technologies, including Frame Relay, Asynchronous Transfer Mode (ATM), Ethernet and 802.1 networks, SONET, and IP-routed networks that may use any or all of these underlying technologies. The primary goal of QoS is to provide priority including dedicated bandwidth, controlled jitter and latency (required by some real-time and interactive traffic), and improved loss characteristics. R Redirect Server A redirect server is a server that accepts a SIP request, maps the address into zero or more new addresses, and returns these addresses to the client. It does not initiate its own SIP request or accept calls. Registrar Server A registrar server is a server that accepts Register requests. A registrar is typically co-located with a proxy or redirect server and may offer location services. router Network layer device that uses one or more metrics to determine the optimal path along which network traffic should be forwarded. Routers forward packets from one network to another based on network layer information. Occasionally called a gateway (although this definition of gateway is becoming increasingly outdated). Compare with gateway. RTP Real-Time Transport Protocol. One of the IPv6 protocols. RTP is designed to provide end-to-end network transport functions for applications transmitting real-time data, such as audio, video, or simulation data, over multicast or unicast network services. RTP provides services such as payload type identification, sequence numbering, timestamping, and delivery monitoring to real-time applications. S SCCP Signaling connection control part. SDP Session Definition Protocol. An IETF protocol for the definition of Multimedia Services. SDP messages can be part of SGCP and MGCP messages. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 GL-5 Glossary SIP Session Initiation Protocol. Protocol developed by the IETF MMUSIC Working Group as an alternative to H.323. SIP features are compliant with IETF RFC 2543, published in March 1999. SIP equips platforms to signal the setup of voice and multimedia calls over IP networks. SIP endpoint A terminal or gateway that acts as a source or sink of Session Initiation Protocol (SIP) voice data. An endpoint can call or be called, and it generates or terminates the information stream. SLIC Subscriber Line Interface Circuit. An integrated circuit (IC) providing central office-like telephone interface functionality. SOHO Small office, home office. Networking solutions and access technologies for offices that are not directly connected to large corporate networks. T TCP Transmission Control Protocol. Connection-oriented transport layer protocol that provides reliable full-duplex data transmission. TCP is part of the TCP/IP protocol stack. TFTP Trivial File Transfer Protocol. Simplified version of FTP that allows files to be transferred from one computer to another over a network, usually without the use of client authentication (for example, username and password). TN power systems A TN power system is a power distribution system with one point connected directly to earth (ground). The exposed conductive parts of the installation are connected to that point by protective earth conductors. TOS Type of service. See CoS. U UAC User agent client. A client application that initiates the SIP request. UAS User agent server (or user agent). A server application that contacts the user when a SIP request is received, and then returns a response on behalf of the user. The response accepts, rejects, or redirects the request. UDP User Datagram Protocol. Connectionless transport layer protocol in the TCP/IP protocol stack. UDP is a simple protocol that exchanges datagrams without acknowledgments or guaranteed delivery, requiring that error processing and retransmission be handled by other protocols. UDP is defined in RFC 768. user agent See UAS. V VAD Voice activity detection. When enabled on a voice port or a dial peer, silence is not transmitted over the network, only audible speech. When VAD is enabled, the sound quality is slightly degraded but the connection monopolizes much less bandwidth. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-6 OL-3141-01 Glossary voice packet gateway Gateway platforms that enable Internet telephony service providers to offer residential and business-class services for Internet telephony. VoIP Voice over IP. The capability to carry normal telephony-style voice over an IP-based Internet with POTS-like functionality, reliability, and voice quality. VoIP enables a router to carry voice traffic (for example, telephone calls and faxes) over an IP network. In VoIP, the DSP segments the voice signal into frames, which then are coupled in groups of two and stored in voice packets. VoIP is a blanket term, which generally refers to Cisco’s standard-based (for example H.323) approach to IP voice traffic. X XML eXtensible Markup Language. Designed to enable the use of SGML on the World-Wide Web. XML allow you to define your own customized markup language. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 GL-7 Glossary Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) GL-8 OL-3141-01 I N D EX CallerIdMethod parameter Numerics call pickup 802.1P Class of Service (Cos) Bit configuration 802.1Q VLAN ID 3-9 A-3 call-progress toes 3-4 5-21 Call-Progress tone parameters call waiting period call-waiting tone A CallWaitTone access voicemail activate call-forward-all CDP A-2 adding a second FXS port 4-3 adding Cisco ATAs to Cisco CallManager using auto registration 4-4 adding Cisco ATAs to Cisco CallManager using BAT alphanumeric characters 3-20 atadefault.cfg default configuration file 3-13 AudioMode parameter 3-10 5-25 5-25 A-2 3-9 CDP discovery 5-18 cfgfmt.exe tool 3-10, 3-13, 3-14 Cisco CallManager 3.0 support 4-3 3-9 Cisco Discovery Protocol (CDP) 3-2 codec negotiation in sending fax 5-14 codecs LBRCodec 5-12, 6-2, 6-6 5-21, 5-22 5-20 cancel call-forward-all A-1 atapname.exe Tool 5-14 supported 5-11 1-5 configuration alphabetical listing of features and related parameters 3-8 B basic IP Connectivity parameters Bellcore Style 3-19 3-10 boot load process BusyTone 3-6 call-progress tones 5-14 binary configuration file generation binary file basic steps 3-13 cfgfmt.exe tool 5-21 3-10, 3-13, 3-14 creating default file 3-10 creating unique file 3-12 3-2 encryption key 5-24 fax pass-through redundancy 5-5 5-13 fefatures and related parameters G.729 C Caller ID 5-14 in a non-TFTP setting CA0orCM0 parameter IP precedence 3-8 3-7 5-17 low-bit-rate codec 5-14 Caller ID format 3-15 3-8 5-11 methods Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 IN-1 Index using TFTP and DHCP servers 3-7 congestion tone 5-24 Web-based 3-21 ConnectMode parameter Wed-based 3-23 converting configuration file to binary mid-call services style NSE payload type creating unique configuration file 5-14 3-15 1-9 parameters 5-12, 6-2, 6-6 CallerIdMethod ConnectMode DHCP debugging 5-14 6-3 Default EncryptKey default parameters 5-17 Delay bit 5-17 StaticIp DHCP 5-19 StaticRoute 3-9 5-8 disabling use of DHCP discovery message 5-7 5-4 DHCP option 150 ToConfig 5-4 DHCP options DialTone services and related parameters text file template 3-8 DNS search configuration changes after boot up confirm tone 5-16 5-16 downloading Cisco ATA software from CCO downloading software from CCO 5-2 duplexity 3-1 configuration text file template 3-11 5-2 3-3 5-16 Domain parameter 3-6 configuration methods 3-4 3-9 DNS2IP parameter 5-4 configuration file template 3-4 disabling VLAN encapsulation DNS 5-2 5-21 using TFTP 5-23 disabling VLAN IP encapsulation 5-13 3-15 3-15 disabling CDP discovery 5-27 silence suppression 5-6 DHCP server control 5-18 5-3 RTP media port 5-18 DHCP server configuration settings 5-3, 8-6 VLAN Setting 5-6 5-18 3-16, 3-17 DHCP parameter 5-27 UIPassword tones 3-10 5-17 TftpURL TFTP URL 3-10 DHCP StaticNetMask password 3-21 enabling use of 5-7 TraceFlags 5-18 default configuration file creation 5-27 NumTxFrames 8-5 3-2 default configuration file 3-14, 5-5, 8-6 MediaPort SigTimer 8-5 default Cisco ATA filename 5-16 OpFlags 5-17 debugging, preserv.exe program 5-6 DNS2IP 3-12 D datagram precedence AudioMode 3-10 5-14 obtaining file from TFTP server overview 6-3 3-7 3-8 1-4 dynamic payload type 5-13 5-26 Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-2 OL-3141-01 Index E G electrical specifications G729 configuration C-2 enabling and disabling ports generating binary configuration file 5-8 enabling user-specified voice VLAN ID encryption 5-14 3-4 group call pickup A-3 3-14, 5-5 encryption examples encryption key EncryptKey 3-14 H 5-5 3-14, 5-5 hexadecimal-to-decimal conversion EncryptKey parameter 5-5, 8-6 C-2 establishing IP connectivity 3-18 Ethernet ports immunity specifications impedance F fabricated MAC address 4-4 overview 5-13 procedure 6-1, 6-6 1-9 2-3 IOS Telephony Solution (ITS) enabled fax mode configuration 6-6, 6-7 IP connectivity 5-14 G.711µ-law 5-14 G.711A-law 5-14 5-17 3-9 6-1 fax pass-through mode, enabling 6-4, 6-5 fax Pass-through mode configuration fax pass-through redundancy fax relay, disabling 5-14 3-1, 3-18 IP precedence configuration ITS fax pass-through mode fax services 5-23 installation 3-20 fax CED tone detection C-2 1-4 inside dial tone fax pass-through 3-9 I 1-4 factory defaults rest 3-19 Hook-flash detection timing configuration environmental specifications fax mode 3-13 5-13 6-2 L low-bit-rate codec 1-6, 5-11, 5-13 low bit-rate codec selection (G.723.1, G.729) 3-8 6-5 1-7, 6-1 fax services, debugging fax services mode selection 3-9 features and related parameters forgotten password M 6-7, 6-8 5-3 frequently asked questions MAC address 3-8 3-11, 3-13, 4-3, 4-4 converting to non-dotted hexadecimal obtaining non-dotted hexadecimal 8-6 MAC addresses for both ports 3-12 3-13 5-8 Function button 8-1 MAC address fabrication function button 1-4, 3-3, 3-18, 7-1 manually adding Cisco ATAs to Cisco CallManager FXS ports 1-4 4-4 manually configuring the CA0orCM parameter 4-2 3-15 Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 IN-3 Index manually upgrading signaling image maximum number of digits in phone number maximum on-hook time MediaPort parameter configuration 7-4 forgotten 5-15 physical interfaces 3-9 VG248 style C-1 polarity reversal before and after Caller ID signal port enabling and disabling A-4 configuration 5-14 minimum on-hook time 5-8 5-26 primary Cisco CallManager configuration 5-20 primary domain name server prserv N Named Signalling Event 3-9 network connectivity parameters network requirements redial 5-18 5-14 5-17 Reliability bit 5-17 Reorder Tone 5-24 reorder tone 4-1 5-24 resetting the Cisco ATA O 5-5 A-2 registration methods 3-9 NumTxFrames parameter 5-15 6-8, 6-9 rc4 encryption algorithm NSE payload type configuration 3-23 resetting the Cisco ATA to factory defaults obtaining non-dotted hexadecimal MAC address Operating Parameters outside dial tone 5-9 R 3-17 2-2 network router probing OpFlags parameter 5-15 port for debug messages A-5 mid-call services style NSE 5-15 C-3 physical specifications A-6 Bellcore style 4-2, 4-3 phone number maximum digits mid-call services ATA style 3-19, 5-3 Phone Configuration screen A-3 mid-call service format 5-3 password setting 5-20 5-27 MeetMe conference 5-3 3-13 Ringback Tone 5-25 ring-cadence format 5-6, 5-10 5-17 5-23 3-20 3-9 ringer cadence pattern 5-20 ringing characteristics C-3 RJ-45 LED P packet-precedence parameters parameters and defaults password 5-1 Cisco ATA 188 1-4 6-12, 6-13, 6-15, 6-16, 6-17, 6-19 RTP frames parameters for configuring basic IP connectivity parameter types 1-4 rtpcatch 3-9 x, 5-1 parameters not used for SCCP Cisco ATA 186 3-10 3-19 6-12 RTP media port configuration RTP packets 6-12 RTP packet size configuration RTP payload type RTP statistics 3-8, 5-27 5-17 5-13 6-12 Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-4 OL-3141-01 Index static route configuration S StaticRoute parameter safety recommendations 2-2 scaling factor calculation 5-7 5-7 static subnet mask configuration 5-8 5-22 SCCP architecture overview version T 1-3 1-2 terminal FXS lines 1-5 terminal-related Features SCCP/MGCP protocol selection SCCP mode enabled 3-9 TFTP 5-10 secondary Cisco CallManager configuration secondary domain name server 5-9 5-16 3-9 TFTP Configuration 3-9 TFTP configuration 3-15 TFTP Encryption key 1-6 mid-call pre-call 3-9 TFTP configuration file method services basic 3-9 3-21 3-9 TFTP server 1-7, 1-8, A-1, A-4 configuring to not use 1-7, A-1 configuring use of services and related parameters setting a password 3-8 TftpURL parameter 3-24, 7-2 Throughput bit SigTimer parameter 5-19 timeouts silence suppression 3-8, 5-13 tone format sk_example.txt file 3-10 tones sk_example.txt text file 5-4 TFTP server URL configuration 3-19, 5-3 signaling image upgrade 5-2 3-16, 5-4 5-17 5-19 3-9 5-21 TraceFlags parameter 3-7, 3-8 5-4 5-21 syntax software downloading from CCO 5-4 trace logs 5-27 5-27 software specifications (all protocols) C-3 troubleshooting specifying a preconfigured VLAN ID 3-3 general tips 8-1 specifying VLAN CoS bit value (802.1P priority) for UDP packets 3-4 specifying VLAN CoS bit value for TCP packets speed dial A-2 standard payload type statically configuring an IP address 3-9 static IP configuration StaticIP parameter 3-19 UIPassword parameter unique configuration file unused parameters 3-12 5-10 upgrading all Cisco ATAs at once upgrading signaling image 5-7 5-8 3-9 3-14, 5-3, 8-6 upgrading only one Cisco ATA 5-7 StaticNetMask parameter 5-7 5-7 statically configuring the Cisco ATA Static IP U UDP Type of Service (ToS) configuration 5-13 statically configuring a route 3-4 7-2 7-3 7-2 upgrading software Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) OL-3141-01 IN-5 Index using executable file 7-4 X upgrading the signaling image 3-24 User Interface (UI) Parameters 5-3 user interface password UseTFTP parameter XML configuration file support 5-14 3-9 5-4 using atapname.exe tool for non-dotted hexadecimal value 3-12 V VG248 Style VLAN 5-14 3-9 CoS bit value (802.1 P priority) for TCP packets 5-18 CoS bit value (802.1 P priority) for UDP packets 5-18 ID 3-2, 5-18 IP encapsulation tags 3-2, 5-18 3-2 VLAN ID 5-18 VLAN ID example 3-4 VLAN IP encapsulation 5-18 VLAN-related parameters 3-3 VLAN Setting parameter 5-18 VLANSetting parameter 5-18 voice configuration menu basic IP connectivity 3-18 3-19 W warnings circuit breaker (15A) installation 2-5 2-2 lightning activity 2-2 main disconnecting device No. 26 AWG 2-2 2-5 product disposal 2-2 web-based configuration disallow Web configuration 5-18 3-9 Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor Administrator’s Guide (SCCP) IN-6 OL-3141-01

Cisco Ata 186 And Cisco Ata 188 Analog Telephone Adaptor

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