Contact Information

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Contact Information Sonetics Corporation 7340 SW Durham Road Portland, OR 97224 USA Toll Free: 800-833-4558 Oregon: 503-684-7080 Fax: 503-620-2943 Website: www.soneticscorp.com Sonetics Sales: Email: [email protected] Sonetics Service: Email: [email protected] Specifications subject to change without notice. ©2013 Sonetics Corporation. P/N: 600-3059-00 Rev. B Portable Wireless Weatherproof ComHub ComHub™ Models: SONSON-CH4, 4-USER • SONSON-CH5, 5-USER SONSON-CH8, 8-USER • SONSON-CH12, 12-USER User’s Guide Table of Contents Overview ____________________________________________ 2 Operating the Wireless ComHub™ _______________________ 2 Headset Pairing ______________________________________ 3 Base Stations Location _________________________________ 5 Connecting the ComHub™ to a Radio: ____________________ 6 12Volts Power Supply _________________________________ 6 Audio Adjustment ____________________________________ 7 Troubleshooting ______________________________________ 8 Specifications ________________________________________ 9 Warranty __________________________________________ 10 Contact Information __________________________________ 11 1 Warranty Sonetics Corporation (“Sonetics”) warrants to the original purchaser of its products that products will be free from defects in materials and workmanship under normal and proper use for the period of two years from date of purchase. Sonetics Corporation will repair or replace, at its option, any products showing factory defects during this warranty period, subject to the following provisions and obligations: 1. This warranty applies only to a new product sold through authorized channels of distribution. 2. All work under warranty must be performed by Sonetics Corporation. 3. All returned products must be shipped to our address, freight prepaid and Sonetics will return products to customer via ground freight. Any expedite fees or additional freight charges will be charged to customer. 4. Any attempt to repair, service, or alter the product in any way voids this warranty. 5. This warranty does not apply in the event of accident, abuse, misuse, liquid contact, improper installation, unauthorized repair, tampering, modification, fire, earthquake, or damage from other external sources – including damage caused by user-replaceable parts. 6. This warranty does not apply: (a) to consumable parts such as batteries, ear seals, intercom bags, cables, external power supplies, parts listed as accessories to a system, or other parts designed to diminish in function over time unless a failure is due to a defect in materials or workmanship; (b) to cosmetic damage or to defects caused by normal wear and tear or aging of the product; (c) to damage caused by use with non-Sonetics products; (d) to damage caused by operating the product outside the permitted or intended uses or environments described by Sonetics; (e) to damage caused by service performed by anyone who is not a representative of Sonetics or an Sonetics Authorized Service Provider; (f) to a product or part that has been modified without the written permission of Sonetics; (g) if any Sonetics serial number has been removed or defaced. 7. This warranty does not extend to any other equipment, apparatus, vehicle, aircraft, or watercraft to which this product may be attached or connected. THE FOREGOING IS YOUR SOLE REMEDY FOR FAILURE IN SERVICE OR DEFECTS. SONETICS CORPORATION SHALL NOT BE LIABLE UNDER THIS OR ANY IMPLIED WARRANTY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, NOR FOR ANY INSTALLATION OR REMOVAL COSTS OR OTHER SERVICE FEES. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY OR FITNESS OF USE, WHICH ARE HEREBY EXCLUDED. TO THE EXTENT THAT THIS EXCLUSION IS NOT LEGALLY ENFORCEABLE, THE DURATION OF SUCH IMPLIED WARRANTIES SHALL BE LIMITED TO TWO YEARS FROM DATE OF PURCHASE. NO SUIT FOR BREACH OF EXPRESS OR IMPLIED WARRANTY MAY BE BROUGHT AFTER TWO YEARS FROM DATE OF PURCHASE. Subject to the terms and limitations of this Sonetics Standard Limited Warranty, this warranty covers any new covered product found to be defective within the applicable warranty period. Sonetics reserves the right to examine the alleged defective covered product to determine whether this Sonetics Standard Limited Warranty is applicable, and final determination of warranty coverage lies solely with Sonetics. If Sonetics determines that warranty coverage applies, Sonetics reserves the right to either repair or replace a covered product or any part thereof, as determined by Sonetics in its sole discretion. If the product has been subjected to conditions which exclude coverage under the warranty, customer will be so advised. Customer may then authorize paid repair service or other disposition of the product. Notwithstanding any other provision of this warranty, if you sell or otherwise transfer ownership of your covered product, this Sonetics Standard Limited Warranty shall automatically terminate. 10 Specifications Electrical: Battery: Battery Life: Charge Source: Charge Time: Fuse Rating: 2200 mA rechargeable Nickel Metal Hydride 38 Hours (4 User) 20 Hours (5 & 8 User) 13 Hours (12 User) 12V NiMH Charger 4.4 hours from fully depleted battery 2.5 Amp, 3AG Type Fast Acting Mechanical: Dimensions: 8.2"L x 6.1"W x 3.4"H (4, 5 & 8 user) 10.6"L x 9.7"W x 4.9"H (12 user) Weight: 3.3lb (1.5kg) (4, 5 & 8 user) 5.1lb (2.3kg) (12-user) Environmental: Operating temperature range: -10 to +70°C Storage temperature: -25 to +85°C Meets SAE standards J1455 Chemical resistance, corrosion, and humidity per MIL-STD-810F/G RF: Range: 1600’ Line-of-sight Secured digitally encoded interference-free communications Maximum Number of Users: 60 FCC/IC Compliance: This device complies with FCC Part 15 Rules and IC RSS-213 Rules. Operation of this device is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference that may be received, including interference that may cause undesired operation. FCC/IC RF Exposure Warning: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and any person’s body (excluding extremities of hands, wrist and feet). This product may not be collocated or operated in conjunction with any other antenna or transmitter. 9 Overview This manual describes the configuration and use of the Wireless Portable Weatherproof ComHub for 4, 5, 8 or 12 user. When used with Sonetics Wireless Headsets, the ComHub provides secure, interference-free communications. ComHub™ Exterior Control Panel & Connections Operating the Wireless ComHub™ Charging Before using the ComHub for the first time, make sure the ComHub is fully charged. ComHubs have a Charger Jack on the right-hand side of the unit. A NiMH battery charger is required for charging the ComHub which plugs into the 110V/60Hz power. When the charger is first plugged into the wall outlet, the charger LED will flash red & green and then change to solid red during the charging cycle. When the ComHub battery is fully charged, the LED will remain green. Charging takes about 4.4 hours for the ComHub. Flashing Red & Green = Charger determining battery level Solid Red = Charging Solid Green = Charging complete, ready to unplug and use. Power on/off To turn the ComHub on, press the Yellow Power Button and the Power LED will light up (see ComHub Exterior Control Panel & Connections). 2 Headset Pairing The Headset is designed to “remember” the ComHub to which it has been paired. If additional Headsets are paired to a ComHub while the existing Headsets are turned off, the Headsets turned off will become “unpaired.” In rare instances, it may be necessary to reestablish pairing with the ComHub. The system is a modular design incorporating one, two or three wireless base units in the ComHub case. Open the ComHub case to see the bases. The pairing procedure is as follows and is the same for all Base Stations. Single User Base Station; Pairing When the Base Station is first powered, the green POWER LED on the bottom left of the front panel remain lit. The single LINK yellow LED will either stay unlit, indicating that no Headsets have been previously paired to the base, or will start flashing rapidly, indicating that a Headset has been previously paired to the Base Station. 1. Press and hold the PAIR button for 7 seconds. The LINK LED will flash slowly to indicate that the Base Station is in pairing mode. Once the Base Station is in pairing mode, the user has approximately 15 seconds to place the Headset in pairing mode. 2. Place the Headset in pairing mode (refer to the Wireless Headset manual). The red and green LEDs on the Headset will alternate rapidly to indicate that the Headset is in pairing mode. 3. After 7 seconds, the green LED on the Headset and the yellow LINK LED on the Base Station will flash rapidly, and then turn on steadily to indicate that a link has been established between the Headset and the Base. Full-duplex audio communication between the Headset and the Base Station is now enabled. 4-User Base Station; Pairing 3 Troubleshooting When properly located, installed, and powered, the Wireless ComHub will perform reliably with no anticipated problems. Note: If the symptoms you are experiencing are not covered in this manual, or if you are having difficulty troubleshooting your system, contact your local Sonetics dealer for assistance or see www.Soneticscorp.com for additional information. No indication of power to the Base Station (green power indicator does not illuminate): • Check wiring to the Base Station. • Low battery. Charge ComHub battery fully. • Check the fuse: Open the fuse holder, turning counterclockwise with a flat screwdriver. No audio communication and/or PTT from or to the base: • Ensure that power is turned on to the wireless Headset(s) and that the Headset(s) are paired. • Ensure that the modular communication cable is connected between the Base Station and ComHub. • Check the modular communication cable between the Base Station and ComHub for continuity. Poor quality audio; low or distorted received or transmitted audio: • Poor quality audio can be caused by a defective Headset. Check operation with a known, well-functioning Headset to determine whether the problem is attributed to the Base Station. Audible interference from portable and mobile radios: • The wireless system is tested and proven to be immune to interferences from portable and mobile communication equipment operated in the frequency spectrum from 30MHz to 18GHz. Poor coverage range: • • Check the location of the ComHub to insure there are no metal obstacles (carts, etc.) between the ComHub and the users. The ComHub should never be installed inside metal enclosures. Maximum range is 1600ft. Poor range may be caused by a defective Headset. Check operation with a known, well-functioning Headset to determine whether the problem is attributed to the ComHub or the Headset. 8 Audio Adjustment When connecting the ComHub to a mobile or portable radio thru the radio comm. cable, the user can adjust input gain (Rx) and output gain (Tx). Open the ComHub case, and using a small flat screwdriver, remove the 3 plugs next to the ‘Rx T/G Tx’ label. RX The receive audio adjustment is a rotational adjustment of the audio gain from the radio. When making this adjustment, set your radio volume to the normal volume level used without an intercom installed. The audio level should be adjusted with other intercom users for quality audio mixing. Transmit Audio Gain Jump The transmit audio gain jump switch is an incremental gain increase of the audio broadcast through the radio. The gain is increased when the switch is in the “up” position and decreased in the “down” position. The Transmit Audio “TX” should be used initially for adjustment and the Transmit Audio Gain jump used only if required. Intercom Audio Gain Jump The intercom audio gain jump switch is an incremental gain increase of the ComHub sound level. Each wireless headset is also equipped with an independent volume control. If an overall higher intercom sound level is desired, the ComHub audio gain jump switch may be used. The gain is increased when the switch is in the “up” position and decreased in the “down” position. TX The transmit audio adjustment is a rotational adjustment of the audio broadcast through the radio. Adjust the radio transmit sound level to eliminate clipping and provide quality audio mixing. After these adjustments are made, the holes may be sealed using plugs. 7 NOTE: Five Headsets can be paired to a multiple Headset base, but only four Headsets may be connected to communicate through the Base at any given time. The 4-User Base Station is equipped with 5 yellow LINKS LEDs on the front panel. Each LINKS LED represents a Headset position, with position #1 located at the LED on the far left. The pairing priority begins with position #1 and ends with position #5. Pairing to new Headsets is done one Headset at a time. 1. When the Base Station is first powered, the green POWER LED on the bottom left of the front panel will remain lit. All five LINKS yellow LEDs will either stay unlit, indicating that no Headset has been previously paired to that Headset slot, or will start flashing rapidly indicating that a Headset has been previously paired to that Headset slot but is not currently linked. NOTE: If any Headsets have been previously paired to the Base Station and the intent is to keep them paired, then these Headsets must remain turned on and linked in steps 1 through 3 of this procedure. An active link to a Headset is indicated by the LINKS LED on the Base Station being steadily illuminated. 2. Press and hold the PAIR button for 7 seconds. The LINKS LEDs for any Headset that is currently linked to the Base Station will remain lit. LINKS LEDs for vacant slots and for occupied slots with no actively linked Headsets will start flashing slowly to indicate that the Base Station has been placed in pairing mode and these slots are available for pairing. The highest priority slot will be assigned to the Headset currently being paired. Once the Base Station is in pairing mode, the user has approximately 15 seconds to place the Headset in pairing mode. 3. Place the Headset in pairing mode (refer to the Wireless Headset manual). The red and green LEDs on the Headset will alternate rapidly to indicate that the Headset is in pairing mode. 4. After 7 seconds, the green LED on the Headset and the yellow LINKS LED on the Base Station will flash rapidly, and then turn on steadily to indicate that a link has been established between the Headset and the Base. Full-duplex audio communication between the Headset and the Base Station is now enabled. NOTE: It is only necessary to pair a Headset to a Base Station once. After that, if power is turned off to the Headset or Base Station, the pairing settings will not be lost in either the Headset or the Base, as those settings reside in memory on both devices. 4 Base Stations Location SON-CH4 SON-CH5 SON-CH8 SON-CH12 5 Connecting the ComHub™ to a Radio: To connect the ComHub to a Radio, use the CR-MR adapter (not included) and follow the instructions below: Radio Comm. Cable Plug; Installation Radio Comm. Cable Plug; Removal To install the Radio Comm. cable: Line up the plug sockets with the Intercom connector pins and the keyway, then push the plug into the Intercom connector. To lock, turn the wing-lock clockwise. To remove the Radio Comm. cable: Unlock the wing-lock by turning counter-clockwise, and then pull the plug out of the Intercom connector. Radio Installations Contact: [email protected] or call 800-527-0555. 12Volts Power Supply The ComHub can be plugged to a power supply adapter (*) to use indoors. *Adapter specifications: 2.1mm plug, 12VDC, 500mA minimum NOTE: When the 12VDC power supply is connected, the inside battery is not in charging mode. 6