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2 Outdial notification 3
1 Notification preferences 2
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Message Notifications:
With Message Notifications, you will be notified when you receive a message in your mailbox.
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Press 0 2 1 0 Notification 3 2 1 4 4 for Message 5 5 6 6 Options
Your Options Are:
Automatic callback: After listening to a message in your mailbox, you can elect to call back the number of the caller who left the 0message. To 1do0so, press 2 1 .
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Visit www.cox.com for more information
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Now you’re living.
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©2010 Cox Communications, Inc. All Rights Reserved
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If you would like to request group mailboxes, please contact our local customer service office or visit www.cox.com for more information.
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Group mailboxes:
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Callback does not work on international, long-distance or 900/976 calls.
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To begin using your group mailboxes follow the prompts for each mailbox. You have up to four additional mailboxes available. 1. From your home, dial your home phone number or *298. 2. Select the mailbox you would like to set up. 3. Next, you will hear a greeting that asks you for your temporary PIN. Your temporary PIN is “269266” or “COXCOM”. Enter your 9temporary PIN and press . 4. You will be asked to select your default language. 0 0 Press 1 for 1 English2or 2 for Spanish. 3 3 4 4 5 5 5. You will be asked to set a new PIN for your account. Your PIN must be between 4 and 8 numbers. Enter your new PIN and press . 6. Next, you will be asked to record your name. 7. Finally, you will be asked to either record a greeting or select the default system greeting that all callers to your mailbox will hear.
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Voice Mail Quick Reference Guide
let’s connect :)
1. Dial your home number. when prompted enter your PIN
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9 1 82. 7Dial 2 9 8 using your 3 home phone, when prompted enter your PIN
Visit www.cox.com for more information
©2010 Cox Communications. All Rights Reserved.
Cox Digital Telephone® Voice Mail Quick Reference Guide
520-0119 REV. 07/10
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When listening to a message, you can: 5 3 6 3 1
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6 7 9 • Pause/Resume playback, press 8 5 6 • 4Rewind the message 4 seconds, press 7 7 • 4 Review a8previous 5 9 6 7 message, press 7 8 • Fast 6forward the message 4 seconds, press 9 2 • Play message 3 date and4 time, press 5 4 message as 5 new, press 6 7 • Set
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Call back does not work on or 6 4international, long-distance 5 900/976 calls.
message. To do so, press 2-1.
After listening to a message in your
to call back 5mailbox, 4 2 you can6 elect 5 3 7 6 4 9 the number of the caller who left the 2 3 4
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1 the main menu, 2 5 From press 3 to enter the4 Greetings menu. To record your: 0 2 3 • “All Calls Greeting.” Press 1 1 3 4 • “No0 Answer Greeting.” Press 2 2 4 5 1• “Busy Greeting.” Press 3 2 “Extended Absence 3 4 6 • Greeting.” Press 5 3 the “Default 4 System Greeting.” 5 2 • Name for Press 6 9
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• M essage Deletion 7 8 Confirmation: 2 7 3 8
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Make your mailbox even more user friendly to your callers by using the multiple greetings and greeting schedule features. Your mailbox can have five different personal greetings. Each greeting can be programmed to play during a specified time throughout the day.
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0 5 1 6 4 • Set message 5 as new, press 6
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6 6 7 7 Playback options:
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Using greetings:
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• D eleted messages are set to Saved prior to hanging up. To recover a deleted message, simply review the saved message and re-save before hanging up
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• 9To save a message, press
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• Play message date and time, 6 press 5
2 • To1 delete a message, press 3
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to a
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1 message, press 2
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2 0 3Name. From 1 4the main menu, 2 5 press: 3 6 4 7 • Re-record your 5 • C hange 6your message7 notification 8options from 9the main menu, 3 3 5 5 6 6 7 7 8 8 press 4 4
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1. From your home, dial your home phone number or *298. 4 3 5 6 7 2. Next, you will hear a greeting that asks you for your temporary PIN. Your temporary PIN is “269266” or “COXCOM”. Enter your temporary 9 PIN and press . 3. You will be asked to select your default language. 0 0 1 English or 2 2 for Spanish. 3 3 4 4 Press 1 for 4. You will be asked to set a new PIN for your account. Your PIN must be between 4 and 8 numbers. Enter 0 1 3 4 9 your new PIN and press .2 1 2 5. Next, you will be asked0 to record your name. 1 2 3 0 4 1 5 2 6. Finally, you will be asked to either record greeting or 0select the default 1 2 4 system greeting that all3callers to your mailbox will hear. 0
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Initial mailbox activation: 2
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0 • To play your messages, press 1
• Change your mailbox PIN. From the main menu,
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Customizing your voice 8 9 mailbox:
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Check your messages:
Voice Mail setup 1
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• M anage Business Days/Hours: 2 4 3 5
Yes
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Wake up reminder service
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Yes
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• Fast forward the message 4 8seconds, press 9
Multi-line mailboxes
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1. Call your home number 6 W 1 hen your 7greeting 2 8 3 interrupt 9by4 pressing 2. begins, 8 prompted,9enter your PIN and press 3. When
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Yes
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• C hange Message 8 9 Notifications: 2 2 3 3
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Yes (up to 4)
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• To go back to the previous 9 6 7 message, press
When calling from any other line:
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Yes
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Send8a message to9 a distribution list: • To send a voice mail message, press 2 0 1 3 • Enter the ten digit number, or distribution list number
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Send messages to 1 distribution lists
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• R ecord / 9 Manage2 Greetings:
Group mailboxes
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• Rewind the message 4 seconds, 8 press 7
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Notification to pager or outdial number
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1 4 messages 3 2 2 5 kept 4 3 Days are
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• Pause/Resume playback, 6 7 7 9 press 8 6
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45 minutes
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Maximum messages
• C all your home number, when prompted, enter your PIN and press Or 9 6 1 8• 7 Dial 7 2 9 8 , when 8 3prompted, 9 9enter 4 5 your PIN and press
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73 minutes
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Message 5 length (max.) 6
2 1 • Change3your 2 PIN: 0 4 3 1 6 7 8 • Return to Menu: 8 9 Main 0 1 8 9 3 8 1 • Backup9/ Cancel: 2
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Create a distribution list: 2 3 list, 0 press 4 1 from the5main 2 menu 6 3 1 • To work with distribution and follow the instructions.
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3 minutes
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Greeting length (max.)
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Distribution lists:
When calling from your home phone:
At any time during a message you may 0 press: 1 0
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Number of greetings
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1 to play your messages 2 3 4 3 to delete a message 4 5 6 3 to save a 4message
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4 schedule a 5 6 0 0 press 0 7 1 1 1 8 2 2 2 9 3 3 3 • T o one-time reminder, 5 a daily 0 reminder, 6 0 0 press 1 7 1 1 2 8 2 2 3 9 3 3 4 To schedule
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Log into your mailbox and press:
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Function
Mailbox Settings and Customization:
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Feature
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Playback Options
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Reminder service:
Whenever you have unplayed messages, you 0 will hear a1“Distinctive 2 Stutter” tone when you pick up your home telephone or see the 2 0 1 message waiting indicator on your handset. You can access your messages from either inside your home or outside your home.
Welcome to Cox Voice Mail. Your new Cox Voice Mail has the following features:
Automatic Callback:
Retrieving your messages:
Checking Messages
Cox Voice Mail
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