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Csa Options 8901-9000

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November 2018
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Computers & electronics Warranty & support Warranty & support extensions

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Options not included in this section of Schedule No. 12 have expired and the applicable pages have been removed. SPRINT SCHEDULE NO. 12 Original Page 59918 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. Customer may request one 12 month Renewal Term with at least 90 days written notice before the initial Term expires. Sprint reserves the right to reject the Renewal Term by providing at least 60 days written notice to customer before the initial Term expires. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $600,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $540,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59919 Cancels Original Page 59919 Effective September 25, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.014 $0.016 $0.016 $0.026 $0.067 $0.077 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.016 $0.026 5.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges to the following states. Price Per Minute State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii On-On $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 On-Off $0.0314 $0.0502 $0.0471 $0.0257 $0.0377 $0.0249 $0.0233 $0.0287 $0.0293 $0.0303 Off-On $0.0314 $0.0502 $0.0471 $0.0257 $0.0377 $0.0249 $0.0233 $0.0287 $0.0293 $0.0303 Off-Off $0.0426 $0.0653 $0.0994 $0.0325 $0.0547 $0.0308 $0.0294 $0.0404 $0.0365 $0.0453 FONCARDOn $0.0824 $0.1012 $0.0981 $0.0767 $0.0887 $0.0759 $0.0743 $0.0797 $0.0803 $0.0813 FONCARDOff $0.0936 $0.1163 $0.1504 $0.0835 $0.1057 $0.0818 $0.0804 $0.0914 $0.0875 $0.0963 SPRINT SCHEDULE NO. 12 Original Page 59920 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Minute State Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 On-Off $0.0458 $0.0256 $0.0244 $0.0768 $0.0314 $0.0526 $0.0250 $0.0296 $0.0237 $0.0317 $0.0241 $0.0786 $0.0340 $0.0499 $0.0849 $0.0736 $0.0376 $0.0389 $0.0245 $0.0288 $0.0366 $0.0398 $0.1400 $0.0295 $0.0416 $0.0520 $0.0370 $0.0221 $0.0226 $0.0278 $0.1421 $0.0357 $0.0266 $0.0455 $0.0525 $0.0322 $0.0331 $0.0298 $0.0476 $0.0603 Off-On $0.0458 $0.0256 $0.0244 $0.0768 $0.0314 $0.0526 $0.0250 $0.0296 $0.0237 $0.0317 $0.0241 $0.0786 $0.0340 $0.0499 $0.0849 $0.0736 $0.0376 $0.0389 $0.0245 $0.0288 $0.0366 $0.0398 $0.1400 $0.0295 $0.0416 $0.0520 $0.0370 $0.0221 $0.0226 $0.0278 $0.1421 $0.0357 $0.0266 $0.0455 $0.0525 $0.0322 $0.0331 $0.0298 $0.0476 $0.0603 Off-Off $0.0767 $0.0320 $0.0291 $0.1071 $0.0444 $0.0646 $0.0299 $0.0362 $0.0310 $0.0404 $0.0275 $0.1128 $0.0494 $0.0848 $0.1331 $0.1002 $0.0459 $0.0619 $0.0293 $0.0373 $0.0522 $0.0530 $0.2336 $0.0476 $0.0729 $0.0700 $0.0582 $0.0242 $0.0248 $0.0410 $0.2313 $0.0427 $0.0342 $0.0663 $0.0681 $0.0380 $0.0442 $0.0371 $0.0601 $0.0926 FONCARDOn $0.0968 $0.0756 $0.0754 $0.1278 $0.0824 $0.1036 $0.0760 $0.0806 $0.0747 $0.0827 $0.0751 $0.1296 $0.0850 $0.1009 $0.1359 $0.1246 $0.0886 $0.0899 $0.0755 $0.0798 $0.0876 $0.0908 $0.1910 $0.0805 $0.0926 $0.1030 $0.0880 $0.0731 $0.0736 $0.0788 $0.1931 $0.0867 $0.0776 $0.0965 $0.1035 $0.0832 $0.0841 $0.0808 $0.0986 $0.1113 FONCARDOff $0.1277 $0.0830 $0.0801 $0.1581 $0.0954 $0.1156 $0.0809 $0.0872 $0.0820 $0.0914 $0.0785 $0.1638 $0.1004 $0.1358 $0.1841 $0.1512 $0.0969 $0.1129 $0.0803 $0.0883 $0.1032 $0.1040 $0.2846 $0.0986 $0.1239 $0.1210 $0.1092 $0.0752 $0.0758 $0.0920 $0.2823 $0.0937 $0.0852 $0.1173 $0.1191 $0.0890 $0.0952 $0.0881 $0.1111 $0.1436 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59921 Cancels Original Page 59921 Effective September 25, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges from the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Price Per Minute Dedicated $0.0314 $0.0502 $0.0723 $0.0268 $0.0377 $0.0259 $0.0261 $0.0316 $0.0293 $0.0351 $0.0509 $0.0268 $0.0247 $0.0768 $0.0331 $0.0526 $0.0250 $0.0296 $0.0273 $0.0317 $0.0241 $0.0786 $0.0354 $0.0549 $0.0849 $0.0736 $0.0376 $0.0430 $0.0247 $0.0288 $0.0366 $0.0398 $0.1400 $0.0381 $0.0513 $0.0520 Switched $0.0426 $0.0653 $0.1246 $0.0336 $0.0547 $0.0318 $0.0323 $0.0432 $0.0365 $0.0501 $0.0819 $0.0320 $0.0295 $0.1071 $0.0461 $0.0646 $0.0299 $0.0362 $0.0347 $0.0404 $0.0275 $0.1128 $0.0508 $0.0898 $0.1331 $0.1002 $0.0459 $0.0661 $0.0295 $0.0373 $0.0522 $0.0530 $0.2336 $0.0562 $0.0827 $0.0700 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59922 Cancels Original Page 59922 Effective September 25, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 (Continued) 5.0 Discounts and Credits: (Continued) State Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0412 $0.0221 $0.0226 $0.0332 $0.1421 $0.0357 $0.0276 $0.0455 $0.0525 $0.0322 $0.0331 $0.0298 $0.0476 $0.0603 Switched $0.0625 $0.0242 $0.0248 $0.0464 $0.2313 $0.0427 $0.0352 $0.0663 $0.0681 $0.0380 $0.0442 $0.0371 $0.0601 $0.0926 5.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges to the following countries. Country Australia Belgium Bermuda Canada Cayman Islands France Hong Kong Switzerland United Kingdom Price Per Minute Dedicated Switched $0.0290 $0.0440 $0.0290 $0.0440 $0.1410 $0.1560 $0.0200 $0.0350 $0.1650 $0.1800 $0.0250 $0.0400 $0.0320 $0.0470 $0.0340 $0.0490 $0.0240 $0.0390 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59923 Cancels Original Page 59923 Effective September 25, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.G. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Australia Belgium Bermuda Canada Cayman Islands France Hong Kong Switzerland United Kingdom Price Per Minute Dedicated Switched $0.0930 $0.1080 $0.0490 $0.0640 $0.1440 $0.1590 $0.0380 $0.0530 $0.1680 $0.1830 $0.0880 $0.1030 $0.0670 $0.0820 $0.0610 $0.0760 $0.0590 $0.0740 5.1.H. Customer will receive a Type Three Discount of 30%,instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except in those countries listed in Section 5.1.F. 5.1.I. Customer will receive a Type Three Discount of 30%, instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in Section 5.1.G. 5.5.B. Customer will receive a Type Four Discount of $100 on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. SPRINT SCHEDULE NO. 12 Original Page 59924 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 (Continued) 5.0 Discounts and Credits: (Continued) 5.5.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 973-848 212-294 704-347 713-651 213-613 415-591 202-242 650-858 312-558 202-371 213-615 MRC $162 $177 $150 $112 $113 $124 $162 $112 $122 $162 $131 5.5.D. Customer must use each Sprint-provided, domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided, domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 5.6.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. SPRINT SCHEDULE NO. 12 Original Page 59925 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 5.6.A.(3). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed or in service during the Term. 5.6.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.3.A. If Sprint terminates Customer’s Agreement due to Customer’s material breach, or Customer terminates this Agreement without cause or subject to exceptions in the CSA, ceases to use Services to a material extent (unless due to Sprint’s material failure), Customer will pay Sprint, in addition to all other charges, a pro-rata portion of each Credit issued. The pro-rata portion of a Credit will be calculated based on the number of months remaining in the Initial Term at the time of termination, divided by the number of months in the Initial Term. In addition, Sprint will issue no further Credits. 6.3.B. Customer will receive a $60,000 credit (“Credit”) in the 3rd billing month after the Commencement Date. SPRINT SCHEDULE NO. 12 Original Page 59926 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8901 CSA OPTION 3.8901 (Continued) 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer and must have its Corporate Headquarters located in Chicago, IL. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59927 Cancels Original Page 59927 Effective June 18, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8902 CSA OPTION 3.8902 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $120,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 4.7.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs(, listed in the Agreement, with a 1 year or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Rates range from $150 - $430 per month SPRINT SCHEDULE NO. 12 Original Page 59928 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8902 CSA OPTION 3.8902 (Continued) 5.0 Discounts and Credits: (Continued) 4.7.C. Customer will use each Sprint-provided domestic T-1 or T-3 local access line for the number of months equal to the applicable Order Term for what local access line. If Customer disconnects a Sprint-provided domestic T-1 or T-3 local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 4.8.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $120,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.8.B. Customer will receive a Type Four Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0180 $0.0330 4.8.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0180 $0.0330 4.8.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 59929 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8902 CSA OPTION 3.8902 (Continued) 5.0 Discounts and Credits: (Continued) State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Price Per Minute Dedicated $0.0332 $0.0568 $0.0371 $0.0266 $0.0361 $0.0246 $0.0234 $0.0298 $0.0275 $0.0297 $0.0516 $0.0256 $0.0242 $0.0733 $0.0305 $0.0654 $0.0238 $0.0269 $0.0228 $0.0324 $0.0220 $0.0720 $0.0375 $0.0418 $0.0666 $0.0644 $0.0309 $0.0429 $0.0245 $0.0290 $0.0337 $0.0374 $0.1496 $0.0269 $0.0410 $0.0481 $0.0374 Switched $0.0401 $0.0759 $0.0556 $0.0354 $0.0549 $0.0328 $0.0303 $0.0449 $0.0361 $0.0437 $0.0817 $0.0327 $0.0301 $0.1043 $0.0442 $0.0801 $0.0304 $0.0331 $0.0302 $0.0440 $0.0263 $0.1091 $0.0465 $0.0590 $0.1111 $0.0925 $0.0420 $0.0705 $0.0346 $0.0381 $0.0527 $0.0516 $0.2132 $0.0330 $0.0828 $0.0679 $0.0536 SPRINT SCHEDULE NO. 12 Original Page 59930 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8902 CSA OPTION 3.8902 (Continued) 5.0 Discounts and Credits: (Continued) State Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0279 $0.0256 $0.1288 $0.0337 $0.0267 $0.0452 $0.0627 $0.0260 $0.0318 $0.0281 $0.0406 $0.0738 Switched $0.0400 $0.0400 $0.1963 $0.0429 $0.0367 $0.0645 $0.0766 $0.0310 $0.0419 $0.0365 $0.0550 $0.1036 4.8.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Price Per Minute Dedicated Switched $0.0249 $0.0318 $0.0371 $0.0562 $0.0365 $0.0550 $0.0269 $0.0358 $0.0368 $0.0556 $0.0262 $0.0344 $0.0249 $0.0318 $0.0331 $0.0482 $0.0267 $0.0353 $0.0320 $0.0460 $0.0481 $0.0782 $0.0251 $0.0321 $0.0239 $0.0368 $0.0490 $0.0801 $0.0316 $0.0453 $0.0327 $0.0475 $0.0246 $0.0311 $0.0243 $0.0306 SPRINT SCHEDULE NO. 12 Original Page 59931 ___ Revised Page _____ Cancels ________ Page _____ Effective April 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8902 CSA OPTION 3.8902 (Continued) 5.0 Discounts and Credits: (Continued) State Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0254 $0.0297 $0.0223 $0.0551 $0.0270 $0.0352 $0.0625 $0.0461 $0.0291 $0.0456 $0.0281 $0.0272 $0.0370 $0.0322 $0.0816 $0.0241 $0.0368 $0.0378 $0.0342 $0.0301 $0.0324 $0.0855 $0.0272 $0.0280 $0.0372 $0.0319 $0.0230 $0.0281 $0.0258 $0.0324 $0.0479 Switched $0.0327 $0.0414 $0.0267 $0.0921 $0.0360 $0.0525 $0.1069 $0.0742 $0.0402 $0.0732 $0.0382 $0.0363 $0.0560 $0.0464 $0.1453 $0.0302 $0.0555 $0.0576 $0.0504 $0.0421 $0.0468 $0.1530 $0.0365 $0.0379 $0.0565 $0.0458 $0.0280 $0.0382 $0.0335 $0.0469 $0.0777 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59932 Cancels Original Page 59932 Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8902 CSA OPTION 3.8902 (Continued) 5.0 Discounts and Credits: (Continued) 5.3.A. If Sprint terminates Customer’s Agreement due to Customer’s material breach, or Customer terminates this Agreement or ceases to use Services to a material extent (unless due to Sprint’s material failure), Customer will pay Sprint, in addition to all other charges, a pro-rata portion of each Credit issued. The pro-rata portion of a Credit will be calculated based on the number of months remaining in the Initial Term at the time of termination, divided by the number of months in the Initial Term. In addition, Sprint will issue no further Credits 5.3.B. Customer will receive a credit in the amount of $10,000 credit (“Credit”) in the first billing months after the Commencement Date of the Agreement. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must have its Corporate Headquarters located in Charlotte, NC. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 59933 ___ Revised Page _____ Cancels ________ Page _____ Effective April 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8903 CSA OPTION 3.8903 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Clearline 1.5, (Domestic, point-to-point IXC and not including Domestic extension of international private lines) Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $480,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 5.3.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $300,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 5.3.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0150 $0.0260 $0.0660 SPRINT SCHEDULE NO. 12 Original Page 59934 ___ Revised Page _____ Cancels ________ Page _____ Effective April 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8903 CSA OPTION 3.8903 (Continued) 5.0 Discounts and Credits: (Continued) 5.3.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0150 $0.0260 5.3.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Price Per Minute Dedicated Switched $0.0331 $0.0543 $0.0656 $0.1160 $0.0482 $0.0835 $0.0271 $0.0391 $0.0513 $0.0806 $0.0265 $0.0349 $0.0293 $0.0412 $0.0432 $0.0656 $0.0392 $0.0648 $0.0323 $0.0487 $0.0682 $0.1169 $0.0262 $0.0332 $0.0257 $0.0324 $0.0654 $0.1124 $0.0265 $0.0400 $0.0453 $0.0724 $0.0286 $0.0384 $0.0344 $0.0515 $0.0360 $0.0578 $0.0232 $0.0274 $0.0256 $0.0344 $0.0644 $0.0981 $0.0260 $0.0365 $0.0628 $0.1089 $0.0568 $0.0851 $0.0467 $0.0661 FONCARD $0.0831 $0.1156 $0.0982 $0.0781 $0.1060 $0.0765 $0.0793 $0.0976 $0.0923 $0.0823 $0.1320 $0.0762 $0.0757 $0.1191 $0.0765 $0.0953 $0.0790 $0.0844 $0.0891 $0.0732 $0.0756 $0.1144 $0.0760 $0.1128 $0.1068 $0.0967 SPRINT SCHEDULE NO. 12 Original Page 59935 ___ Revised Page _____ Cancels ________ Page _____ Effective April 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8903 CSA OPTION 3.8903 (Continued) 5.0 Discounts and Credits: (Continued) State Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0312 $0.0437 $0.0312 $0.0437 $0.0352 $0.0625 $0.0357 $0.0541 $0.0394 $0.0608 $0.0442 $0.0622 $0.0705 $0.1214 $0.0248 $0.0309 $0.0289 $0.0417 $0.0351 $0.0472 $0.0417 $0.0761 $0.0253 $0.0326 $0.0341 $0.0510 $0.0305 $0.0403 $0.0990 $0.1695 $0.0363 $0.0510 $0.0286 $0.0458 $0.0435 $0.0707 $0.0363 $0.0549 $0.0479 $0.0840 $0.0476 $0.0808 $0.0307 $0.0461 $0.0374 $0.0616 $0.0371 $0.0572 FONCARD $0.0819 $0.0996 $0.0892 $0.1438 $0.0926 $0.1029 $0.1205 $0.0748 $0.0789 $0.0851 $0.0917 $0.0797 $0.0841 $0.0865 $0.1490 $0.0863 $0.0996 $0.1018 $0.0863 $0.0979 $0.1004 $0.0871 $0.0874 $0.0871 5.3.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Price Per Minute Dedicated Switched $0.0331 $0.0543 $0.0466 $0.0752 $0.0482 $0.0835 $0.0281 $0.0408 $0.0473 $0.0766 $0.0265 $0.0349 $0.0293 $0.0412 SPRINT SCHEDULE NO. 12 Original Page 59936 ___ Revised Page _____ Cancels ________ Page _____ Effective April 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8903 CSA OPTION 3.8903 (Continued) 5.0 Discounts and Credits: (Continued) State Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Price Per Minute Dedicated Switched $0.0413 $0.0646 $0.0423 $0.0665 $0.0323 $0.0487 $0.0667 $0.1155 $0.0262 $0.0332 $0.0257 $0.0324 $0.0691 $0.1124 $0.0265 $0.0400 $0.0453 $0.0724 $0.0285 $0.0384 $0.0344 $0.0515 $0.0391 $0.0608 $0.0232 $0.0274 $0.0256 $0.0344 $0.0582 $0.0958 $0.0260 $0.0365 $0.0628 $0.1089 $0.0568 $0.0851 $0.0467 $0.0661 $0.0304 $0.0428 $0.0304 $0.0428 $0.0392 $0.0625 $0.0367 $0.0555 $0.0394 $0.0678 $0.0360 $0.0542 $0.0705 $0.1214 $0.0248 $0.0309 $0.0289 $0.0417 $0.0351 $0.0472 $0.0417 $0.0761 $0.0297 $0.0557 $0.0341 $0.0510 $0.0278 $0.0377 $0.0990 $0.1695 $0.0363 $0.0510 SPRINT SCHEDULE NO. 12 Original Page 59937 ___ Revised Page _____ Cancels ________ Page _____ Effective April 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8903 CSA OPTION 3.8903 (Continued) 5.0 Discounts and Credits: (Continued) State Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0496 $0.0746 $0.0518 $0.0707 $0.0363 $0.0549 $0.0479 $0.0840 $0.0504 $0.0808 $0.0338 $0.0496 $0.0374 $0.0616 $0.0371 $0.0572 5.3.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, (including FONCARD) to the following countries. Country Australia Brazil Canada Germany Mexico United Kingdom Price Per Minute Dedicated Switched $0.025 $0.040 $0.040 $0.055 $0.015 $0.030 $0.019 $0.034 $0.035 $0.050 $0.022 $0.037 5.3.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions Toll Free Service Usage Charges from the following countries. Country Australia Brazil Canada China Germany Mexico United Kingdom Price Per Minute Dedicated Switched $0.039 $0.054 $0.087 $0.102 $0.025 $0.040 $0.125 $0.140 $0.028 $0.043 $0.092 $0.107 $0.022 $0.037 SPRINT SCHEDULE NO. 12 Original Page 59938 ___ Revised Page _____ Cancels ________ Page _____ Effective April 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8903 CSA OPTION 3.8903 (Continued) 5.0 Discounts and Credits: (Continued) 5.3.H. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, except in those countries listed in Section 5.3.F. 5.3.I. Customer will receive a Type Three Discount of 35% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 5.3.G. 5.3.J. Customer will receive a Type Three Discount of 50%, instead of all other discounts, on its interstate or intrastate Sprint Voice Solutions Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion). 5.3.K. Customer will receive a Type Three Discount of 50%, instead of all other discounts, on its Sprint Voice Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 5.3.L. Customer will receive a Type Three Discount of 50%, instead of all other discounts, on its Sprint Voice Solutions FONCARD Sprint International Access Service Usage Charges. 5.3.M. Customer will receive a Type Three Discount of 50%, instead of all other discounts, on its interstate, intrastate or international (domestic origination) Sprint Voice Solutions FONCARD per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. SPRINT SCHEDULE NO. 12 Original Page 59939 ___ Revised Page _____ Cancels ________ Page _____ Effective April 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8903 CSA OPTION 3.8903 (Continued) 5.0 Discounts and Credits: (Continued) 5.4.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs)with a 1 year or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 303-344 317-875 419-586 MRC $159 $170 $293 NPA-NXX 419-629 734-414 781-933 MRC $439 $169 $205 NPA-NXX 817-472 858-513 937-295 MRC $164 $161 $730 5.5.A. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate Clearline 1.5 private line circuit with an individual Order Term of three years or longer, installed or in service during the Term. Origination NPA-NXX 419-629 419-629 Termination NPA-NXX 765-653 252-523 Bandwidth T-1 T-1 MRC $1,122 $1,122 5.5.A.(1). Customer certifies that at least 10% of the traffic carried on its Sprint services network (e.g., Voice, Frame Relay, etc.) discounted under this CSA will be interstate. SPRINT SCHEDULE NO. 12 Original Page 59940 ___ Revised Page _____ Cancels ________ Page _____ Effective April 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8903 CSA OPTION 3.8903 (Continued) 5.0 Discounts and Credits: (Continued) 6.5. If Sprint terminates Customer’s Agreement due to Customer’s material breach, or Customer terminates this Agreement or ceases to use Services to a material extent (unless due to Sprint’s material failure), Customer will pay Sprint, in addition to all other charges, a pro-rata portion of each Credit issued. The pro-rata portion of a Credit will be calculated based on the number of months remaining in the Initial Term at the time of termination, divided by the number of months in the Initial Term. In addition, Sprint will issue no further Credits 6.5.A. Customer will receive a credit in the amount of $15,000 credit (“Credit”) in the third billing months after Customer installs and maintains at least fifty (50) T1 or greater port and access bundles. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. During each billing month of the Term, Customer must have its Corporate Headquarters located in Bremen, OH. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 59941 ___ Revised Page _____ Cancels ________ Page _____ Effective April 24, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8904 CSA OPTION 3.8904 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $120,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $120,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges. Call Type Dedicated Discount 74.0% SPRINT SCHEDULE NO. 12 Original Page 59942 ___ Revised Page _____ Cancels ________ Page _____ Effective April 24, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8904 CSA OPTION 3.8904 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Discount 74.0% 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following state. State Florida Discount Dedicated 54.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. State Florida Discount Dedicated 54.0% 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound, (including FONCARD), Sprint Voice Solutions International Toll Free Service Usage Charges to the following country. Price Per Minute Country Canada Dedicated $0.0290 Toll Free $0.0540 FONCARD N/A SPRINT SCHEDULE NO. 12 Original Page 59943 ___ Revised Page _____ Cancels ________ Page _____ Effective April 24, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8904 CSA OPTION 3.8904 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice VPN Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.2.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 3.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXXs (or successor NPA-NXXs)with a 3 years or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 NPA-NXX 407-295 MRC $160 SPRINT SCHEDULE NO. 12 Original Page 59944 ___ Revised Page _____ Cancels ________ Page _____ Effective April 24, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8904 CSA OPTION 3.8904 (Continued) 5.0 Discounts and Credits: (Continued) 3.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 5.3.A. Customer will receive a $4,500 Credit in the 3rd billing month after the Commencement Date based on the condition that Customer maintains an average of 190,000 minutes on Sprint Voice Solutions, or a replacement service offered by Sprint as agreed to in writing between the parties, during each billing month of the Term. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 59945 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.8905 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $250,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $300,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.1.B. Per-call rounding will be in accordance with the Customer’s Agreement. 4.1.C. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions interstate outbound (including FONCARD) Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 59946 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.8905 (Continued) 5.0 Discounts and Credits: (Continued) Call Type Dedicated Switched FONCARD Price Per Minute $0.0147 $0.0287 $0.0737 4.1.D. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0147 $0.0287 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Outbound including FONCARD Service Usage Charges in the following states. State Arizona California Colorado Iowa Kentucky Minnesota Nebraska Nevada Oregon South Dakota Utah Washington Price Per Minute Dedicated Switched $0.0453 $0.0759 $0.0228 $0.0334 $0.0361 $0.0549 $0.0508 $0.0788 $0.0378 $0.0524 $0.0467 $0.0907 $0.0356 $0.0689 $0.0287 $0.0420 $0.0292 $0.0519 $0.1008 $0.1963 $0.0369 $0.0618 $0.0318 $0.0419 FONCARD $0.1259 $0.0834 $0.1049 $0.1288 $0.1024 $0.1367 $0.1189 $0.0972 $0.1019 $0.2463 $0.1118 $0.0919 4.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 59947 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.8905 (Continued) 5.0 Discounts and Credits: (Continued) State Arizona California Colorado Iowa Kentucky Minnesota Nebraska Nevada Oregon South Dakota Utah Washington Price Per Minute Dedicated $0.0371 $0.0260 $0.0368 $0.0460 $0.0312 $0.0467 $0.0432 $0.0287 $0.0292 $0.0855 $0.0369 $0.0281 Switched $0.0562 $0.0358 $0.0556 $0.0740 $0.0445 $0.0897 $0.0689 $0.0402 $0.0519 $0.1530 $0.0559 $0.0382 4.1.G. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions outbound Service Usage Charges. State Connecticut, Hawaii, Kansas, Michigan, Mississippi, Tennessee Illinois, Louisiana, Maine, Ohio, South Carolina, Wisconsin Alabama, Indiana, New Mexico, New York, Rhode Island, West Virginia Delaware, Georgia, Idaho, Maryland, Montana, New Hampshire, New Jersey, North Carolina, North Dakota, Pennsylvania, Texas, Wyoming Florida, Oklahoma, Vermont Discount 40% 30% 20% 10% 5% 4.1.H. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 59948 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.8905 (Continued) 5.0 Discounts and Credits: (Continued) State Connecticut, Hawaii, Indiana, Louisiana, Maine, Michigan, Mississippi, Ohio, South Carolina, Tennessee, Wisconsin Georgia, Illinois, Kansas, Oklahoma Alabama, Maryland, Montana, New Hampshire, North Carolina, Rhode Island, West Virginia, Florida, Idaho, Massachusetts, New Jersey, New Mexico, New York, North Dakota, Pennsylvania, Texas, Vermont, Wyoming Discount 40% 30% 20% 10% 4.1.I. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Michigan, Mississippi, South Carolina, Tennessee Hawaii, Illinois, Kansas, Louisiana, Maine, Massachusetts, Ohio, Oklahoma, Wisconsin Alabama, Delaware, New Mexico, Rhode Island Georgia, Idaho, Indiana, Maryland, Montana, New Hampshire, New York, North Carolina, North Dakota, Pennsylvania, Texas, West Virginia, Wyoming Florida, New Jersey Discount 40% 30% 20% 10% 5% 4.1.J. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Michigan, Mississippi, Ohio, South Carolina, Tennessee, Wisconsin Discount 40% SPRINT SCHEDULE NO. 12 Original Page 59949 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.8905 (Continued) 5.0 Discounts and Credits: (Continued) State Georgia, Illinois, Kansas, New Hampshire Alabama, Maryland, Montana, North Carolina, Oklahoma, Rhode Island, West Virginia Massachusetts, New York, North Dakota, Pennsylvania, Vermont, Wyoming Delaware, Florida, Idaho, New Jersey, New Mexico, Texas Discount 30% 20% 10% 5% 4.1.K. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (excluding FONCARD) Service Usage Charges for the following countries. Country Canada Price Per Minute Dedicated $0.0150 Switched $0.0300 4.1.L Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges for the following countries. Country Canada Price Per Minute Dedicated $0.0200 Switched $0.0350 4.1.M. Customer will receive a Type Three Discount of 30%, instead of all other discounts, on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 4.1.K. 4.1.N. Customer will receive a Type Three Discount of 30%, instead of all other discounts, on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 4.1.L. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59950 Cancels Original Page 59950 Effective June 25, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.8905 (Continued) 5.0 Discounts and Credits: (Continued) 4.6.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs, listed in the contract, (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC rates range from $79 to $654 SPRINT SCHEDULE NO. 12 Original Page _____ ___ Revised Page 59951 Cancels ________ Page 59951 Effective June 25, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.895 (Continued) 5.0 Discounts and Credits: (Continued) 4.6.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a three-year or longer Order access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 602-333 MRC $1,769 4.6.D. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 4.7.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. SPRINT SCHEDULE NO. 12 Original Page 59952 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.8905 (Continued) 5.0 Discounts and Credits: (Continued) 4.7.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 4.7.A.(3). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. 4.7.A.(4). Customer will receive a Type Three discount of 75% of its domestic Sprint ISDN PRI D channel MRCs for circuits installed during the Term. 4.7.A.(5). Customer will receive a waiver of the Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 4.7.A.(6). Customer will receive a waiver of the MRCs for Enhanced Toll Free Routing Sets for up to 12 Routing Plans. 4.7.A.(7). Customer will receive a waiver on installation charges for Real Time ANI Delivery charges. 4.7.A.(8). Customer will receive a waiver of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 4.7.A.(9). Customer will receive a waiver of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59953 Cancels Original Page 59953 Effective August 20, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8905 CSA OPTION 3.8905 (Continued) 5.0 Discounts and Credits: (Continued) 4.7.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the “Usage Period”). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in Usage Period. 5.6. If Sprint terminates Customer’s Agreement due to Customer’s material breach, or Customer terminates this Agreement without cause or subject to exceptions in the CSA, ceases to use Services to a material extent (unless due to Sprint’s material failure), Customer will pay Sprint, in addition to all other charges, a pro-rata portion of each Credit issued. The pro-rata portion of a Credit will be calculated based on the number of months remaining in the Initial Term at the time of termination, divided by the number of months in the Initial Term. In addition, Sprint will issue no further Credits. 5.6.B. During the first 18 months after the Second Amendment Commencement Date and upon implementing a move from Legacy TDM Sprint Voice Solutions Toll Free service to SIP Trunking Toll Free service, Customer will receive a five-thousand dollar ($5,000) credit (“Credit”)for each increment of 5 MPLS circuits that are upgraded from T-1 to 3M or greater bandwidth with a new 3-year order term or newly installed MPLS circuit on the Sprint network of 3M or greater bandwidth with a 3-year order term. Total credits available will not exceed twenty thousand dollars ($20,000). Credit will be applied within three billing months after each tier referenced in the contract has been reached. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must have its Corporate Headquarter located in Phoenix, AZ. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 59954 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Interactive Toll Free Service Enhanced Toll Free Service Clearline 1.5, (Domestic, point-to-point IXC and not including Domestic extension of international private lines) Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $10,000,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, two-year Term, $960,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Four Usage Discount on its interstate Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0048 $0.0120 $0.0120 $0.0270 $0.0280 $0.0500 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59955 Cancels Original Page 59955 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0120 $0.0270 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Voice VPN Solutions SDS Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0198 $0.0270 $0.0270 $0.0450 3.1.E. Customer will receive a Type Four Usage Discount on its interstate Voice VPN Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0270 $0.0450 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Voice VPN Solutions outbound (including FONCARD) Service Usage Charges for the states listed in the contract. The rates range from $0.0048 to $0.1670 per minute. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59956 Cancels Original Page 59956 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59957 Cancels Original Page 59957 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Voice VPN Solutions Toll Free Service Usage Charges for the states listed in the contract. Rates range from $0.0140 to $0.1470 per minute. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59958 Cancels October Page 59958 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Voice VPN Solutions SDS Service Usage Charges for the states listed in the contract. Rates range from $0.0412 to $0.1768 per minute. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59959 Cancels Original Page 59959 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59960 Cancels Original Page 59960 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.I. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions VPN Solutions International (domestic origination) outbound Service Usage Charges to the countries listed in the contract. Rates range from $0.0120 to $0.4980 per minute. SPRINT SCHEDULE NO. 12 Original Page _____ 2nd Revised Page 59961 Cancels 1st Page 59961 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59962 Cancels Original Page 59962 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59963 Cancels Original Page 59963 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59964 Cancels Original Page 59964 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59965 Cancels Original Page 59965 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59966 Cancels Original Page 59966 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.J. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the countries listed in the contract. Rates range from $0.0160 to $0.2150 per minute. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59967 Cancels Original Page 59967 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Reserved for future use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59968 Cancels Original Page 59968 Effective September 10, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.K. Customer will receive a Type Four Discount of $0.52 per call on its interstate Directory Assistance. 3.1.J. Customer will receive a Type Four Discount of $0.55 per call for pay-phone surcharges. 3.2.A Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service per call surcharges. Feature Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Surcharge (Per Toll Free Number, Surcharge $0.030 $0.030 $0.020 $0.020 $0.040 $0.010 $0.010 $0.010 $0.010 $0.050 Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.070 per call. SPRINT SCHEDULE NO. 12 Original Page 59969 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.B. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Program Installation - Agent Transfer 2-way Program Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Building Block Installation Management Reports Marketing Reports Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge No charge $400 per program $500 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 per program No charge No charge No charge $500 per request $250 per change occurrence Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $15,000 per contract year. For non-recurring charges in excess of $15,000, Customer will be charged rate as listed above. 3.2.C. Customer will receive a Type Four Discount on the monthly recurring charges for its Sprint Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Weekly Reports Monthly Reports Monthly Recurring Charge $55 per program $30 per 30 second slot $150 MRC (per report ordered) $90 MRC (per report ordered) SPRINT SCHEDULE NO. 12 Original Page 59970 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Feature VIP Stats Reporting VIP Fax Reporting Agent Transfer Speed (1-15 Codes) Agent Transfer Speed (16-500 Codes) Agent Transfer Speed (501-1000 Codes) Agent Transfer Speed (1001-3000 Codes) Dial Monthly Recurring Charge $30 per report $30 per report No charge Dial $110 Dial $220 Dial $415 3.3.A. In addition to the applicable usage rate, Sprint will charge Customer the following for these Services. Features Enhanced Routing Sets * Area Code Routing Area Code/Exchange Routing Basic Routing Set Time of Day Routing Day of Week Routing Day of Year Routing Call Allocation UCD Install Command Routing DNIS In-Band Real Time ANI Delivery Charges 1-3 Plans: $0.00 monthly recurring charge 4-12 Plans: $0.00 monthly recurring charge 13-99 Plans: $0.00 monthly recurring charge Non recurring install/change charge: $75 per feature per toll-free line Non recurring install/change charge: $75 per feature per toll-free line $0 Non recurring/monthly recurring charge Non recurring install/change charge: $75 per feature per toll-free line Non recurring install/change charge: $75 per feature per toll-free line Non recurring install/change charge: $75 per feature per toll-free line Non recurring install/change charge: $75 per feature per toll-free line Non recurring install: $100 per service location $25 per set activation $250 installation non-recurring charge per trunk group $0 installation non-recurring charge per location $0.0 per ANI delivered SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59971 Cancels Original Page 59971 Effective June 25, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906 (Continued) 5.0 Discounts and Credits: (Continued) Features Out-Band Real Time ANI Delivery Shared Toll Free On-Net Route Advance Off-Net Route Advance Charges $0 installation non-recurring charge per location $0.0 per ANI delivered $0 Non recurring/monthly recurring charge $25 monthly recurring charge $36.40 monthly recurring charge, $0.10 per minute 3.6.B. Customer will receive a waiver of the monthly recurring charges associated with ACF and COC on all Sprint-provided Services local access lines installed or in service during the Term. 3.6.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) DAL and DDS local access line at an NPA-NXXs (or successor NPA-NXXs),as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC rates range from $61 to $942 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59972 Cancels Original Page 59972 Effective June 25, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59973 Cancels Original Page 59973 Effective June 25, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59974 Cancels Original Page 59974 Effective June 25, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.6.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs), as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC rates range from $94 to $1,497 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59975 Cancels Original Page 59975 Effective June 25, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59976 Cancels Original Page 59976 Effective June 25, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.6.E. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-3 local access line at an NPA-NXXs (or successor NPA-NXXs), as listed in the contract, with a 1 year or long, Order term installed or in service during the Term. MRC rates range from $938 to $11,458 SPRINT SCHEDULE NO. 12 Original Page _____ 2nd Revised Page 59977 Cancels 1st Page 59977 Effective June 25, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Reserved for Future Use SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59978 Cancels Original Page 59978 Effective June 25, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.6.F. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) OC3 local access line at an NPA-NXXs (or successor NPA-NXXs), as listed in the contract, with a 2 year or long, Order term installed or in service during the Term. OCn pricing is valid only for unchannelized, linear, two-fiber at the customer premise. All other configurations require a Special Customer Arrangement. MRC rates range from $1,196 to $12,597 SPRINT SCHEDULE NO. 12 Original Page 59979 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.6.G. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) OC12 local access line at an NPA-NXXs (or successor NPA-NXXs), with a 2 year or long, Order term installed or in service during the Term. OCn pricing is valid only for unchannelized, linear, twofiber at the customer premise. All other configurations require a Special Customer Arrangement. NPA-NXX 203-445 209-473 210-690 212-206 212-571 225-761 251-431 252-467 252-972 256-721 256-722 281-656 303-248 303-256 303-623 330-505 MRC $6,495 $5,855 $1,979 $2,475 $2,475 $7,281 $4,055 $12,597 $12,597 $6,730 $6,730 $6,539 $1,425 $1,425 $1,424 $5,931 NPA-NXX 402-522 402-571 402-573 402-716 402-963 414-341 509-838 509-927 516-937 530-532 540-371 678-924 757-850 770-387 770-423 770-850 MRC $5,410 $6,420 $6,420 $6,420 $6,810 $4,443 $4,610 $6,680 $6,885 $4,380 $6,340 $4,849 $11,566 $7,927 $4,708 $2,315 NPA-NXX 775-850 775-856 814-836 816-329 850-433 850-475 903-893 909-872 909-873 913-794 915-585 918-664 920-954 920-996 956-364 973-890 MRC $10,050 $5,075 $7,281 $2,577 $4,747 $7,422 $10,885 $4,558 $2,418 $2,577 $6,235 $6,432 $2,793 $2,793 $3,180 $7,196 NPA-NXX 330-574 402-330 402-496 770-951 770-980 773-376 MRC $11,750 $6,810 $6,810 $2,315 $2,315 $3,271 3.6.H. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint Provided Access OC3 local access line terminated by a specified alternate access vendor outlined below with a 3 year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Additional alternate access vendor local access lines may be ordered by signing a Circuit Specific Access Discounting Form, which will be subject to the provisions of this CSA. Location Denver, CO MRC $2,150 SPRINT SCHEDULE NO. 12 Original Page 59980 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.6.I. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each SPA with SCFA OC3 local access line terminated to Customer's dedicated ring/circuit at an end office with a 3 year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. End Office SMYRGAPFHD8 MRC $833 3.6.J. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each SPA with SCFA OC3 local access line terminated to Customer's dedicated ring/circuit at an end office with a 1 year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Location Denver, CO MRC $750 3.6.K. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint Provided Access OC3 local access line terminated by a specified alternate access vendor with a 1 year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Additional alternate access vendor local access lines may be ordered by signing a Circuit Specific Access Discounting Form, which will be subject to the provisions of this CSA. Location Omaha, NE MRC $3,350 SPRINT SCHEDULE NO. 12 Original Page 59981 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.6.L. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint Provided Access OC12 local access line with a 1 year or longer Order Term, installed during the Term. Location Atlanta, GA MRC $1,624 3.6.M. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each SPA with SCFA OC12 local access line terminated to Customer's dedicated ring/circuit at an end office with a 1 year or longer Order Term, installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. End Office ATLNGACS DNVRCOMA NPA/NXX 770-818 303-534 MRC $1,624 $900 3.6.N. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint Provide Access OC12 local access line terminated by a specified alternate access vendor with a 3 year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Additional alternate access vendor local access lines may be ordered by signing a Circuit Specific Access Discounting Form, which will be subject to the provisions of this CSA. Location Omaha, NE San Antonio, TX MRC $9,000 $5,950 SPRINT SCHEDULE NO. 12 Original Page 59982 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.6.O. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint Provided Access DS-3 local access line terminated by a specified alternate access vendor with a 3 year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Additional alternate access vendor local access lines may be ordered by signing a Circuit Specific Access Discounting Form, which will be subject to the provisions of this CSA. Location Huntsville, AL Middleton, WI Reno, NV Universal City, TX MRC $1,381 $480 $500 $638 3.11.A. Customer will receive a Type Three Discount of 30% on the MRCs for the interexchange portion of each interstate Fractional Clearline 1.5 private line circuit with an individual Order Term of 1 year or longer, installed or in service during the Term. 3.11.B. Customer will receive a Type Four Discount on the MRC per DS0 circuit mile (subject to a Minimum Monthly Charge Per Circuit)for the interexchange portion of each interstate Clearline 1.5 private line circuit, with an individual Order term of 1 year or longer, installed or in service during the Term. Circuit Length Minimum 200-300 301-400 401-500 501-750 751-1000 1,000+ MRC Per DS0 Circuit Mile $289 $0.0524 $0.0389 $0.0314 $0.0252 $0.0195 $0.0144 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59983 Cancels Original Page 59983 Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.11.C. Customer will receive a Type Four Discount on the MRC per DS0 circuit mile (subject to a Minimum Monthly Charge per circuit)for the interexchange portion of each interstate Clearline 45 private line circuit, with an individual Order term of 1 year or longer, installed or in service during the Term. Orders for DS-3 and above are subject to availability and shall not be unreasonably withheld based upon a Customer’s status or pricing. Circuit Length Minimum 200-300 301-400 401-500 501-750 751-1000 1,000+ MRC Per DS0 Circuit Mile $685 $0.0055 $0.0044 $0.0038 $0.0032 $0.0028 $0.0024 3.11.D. This Clearline agreement pertains only to previously installed circuits. All new Clearline circuit orders are approved via SCA exception only. 3.11.E. As a normal course of technology evolution, Sprint periodically updates and upgrades its suite of services. As part of this evolution, Sprint may choose to substitute other offerings for the Sprint Domestic and International Private Line Service product sets. Sprint will not charge Customer early termination fees associated with Sprint-initiated circuit migrations SPRINT SCHEDULE NO. 12 Original Page 59983.1 ___ Revised Page _______ Cancels ________ Page _______ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.11.F. Customer will receive a Type Four Discount on a fixed MRC for the interexchange portion of each interstate or intrastate Clearline Voiceband or Clearline DDS private line circuit, with a 1 year or longer, installed after the effective date of this Agreement or in service during the Term. Origination NPA-NXX 530532 404649 817850 913534 Termination NPA-NXX 720494 720494 720494 720494 Bandwidth DS0 DS0 DS0 DS0 MRC $360 $440 $320 $320 3.12.A.(1). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.12.A.(2). Customer will receive a waiver of the nonrecurring installation charges for all Sprint-provided T-3 and lower bandwidth domestic ports and PVCs discounted in this CSA and installed during the Term. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 59984 Cancels Original Page 59984 Effective June 5, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.12.A.(3). Customer will receive a waiver of the OC3, OC12 and OC48 local access line installation charges (including non-recurring COC and ACF charges) on Sprintprovided domestic OC3, OC12 and OC48 local access lines installed during the Term and discounted in this CSA. 3.12.A.(4). Customer will receive a waiver of the OC3, OC12, OC48, 10 Mbps and 1000 Mbps of port installation charges on ports discounted in this CSA installed during the Term(s)with an individual Order term of 1 year or longer. 3.12.A.(5). Customer will receive a waiver of the domestic Sprint ISDN PRI D channel installation charges installed during the Term. 3.12.A.(9). Customer will receive a waiver of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 3.12.A.(10). Customer will receive a waiver of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 3.10.A.(11) Customer will receive a waiver of the Real Time Ani per call fees. 3.12.B. Customer will receive a Type Three Discount of 75%, instead of all other discounts, on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term not to exceed $100 per month during the Term. SPRINT SCHEDULE NO. 12 Original Page 59985 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.12.C. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months. Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 3.12.D. Customer will receive a waiver of the monthly recurring charge (MRC) for Site RP during the Term. 3.13.A. Sprint voice Solutions platform and its associate discounts reflected herein are only applicable for Location I and will not be extended to another locations in this CSA. 3.13.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $960,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.13.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0120 $0.0270 $0.0500 SPRINT SCHEDULE NO. 12 Original Page 59986 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.13.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Discounts are listed in Section 3.1.C. 3.13.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges in the following state. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina Price Per Minute Dedicated Switched $0.0229 $0.0418 $0.0701 $0.1183 $0.0368 $0.0715 $0.0178 $0.0317 $0.0414 $0.0681 $0.0148 $0.0270 $0.0182 $0.0321 $0.0429 $0.0817 $0.0345 $0.0526 $0.0206 $0.0382 $0.0536 $0.1017 $0.0142 $0.0270 $0.0131 $0.0270 $0.0537 $0.1029 $0.0136 $0.0286 $0.0336 $0.0538 $0.0186 $0.0302 $0.0197 $0.0369 $0.0258 $0.0477 $0.0120 $0.0270 $0.0131 $0.0270 $0.0465 $0.0818 $0.0250 $0.0391 $0.0669 $0.1235 $0.0393 $0.0743 $0.0374 $0.0653 $0.0201 $0.0358 $0.0370 $0.0704 $0.0250 $0.0532 $0.0458 $0.0779 $0.0310 $0.0589 $0.0403 $0.0577 FONCARD $0.0618 $0.1383 $0.0915 $0.0517 $0.0881 $0.0470 $0.0521 $0.1017 $0.0726 $0.0582 $0.1217 $0.0470 $0.0470 $0.1229 $0.0486 $0.0738 $0.0502 $0.0569 $0.0677 $0.0470 $0.0470 $0.1018 $0.0591 $0.1435 $0.0943 $0.0853 $0.0558 $0.0904 $0.0732 $0.0979 $0.0789 $0.0777 SPRINT SCHEDULE NO. 12 Original Page 59987 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) State North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0537 $0.1059 $0.0142 $0.0270 $0.0182 $0.0305 $0.0209 $0.0347 $0.0374 $0.0795 $0.0178 $0.0452 $0.0199 $0.0366 $0.0240 $0.0405 $0.0760 $0.1470 $0.0176 $0.0324 $0.0372 $0.0633 $0.0277 $0.0498 $0.0274 $0.0500 $0.0138 $0.0270 $0.0405 $0.0768 $0.0365 $0.0660 $0.0276 $0.0536 $0.0242 $0.0476 $0.0304 $0.0537 FONCARD $0.1259 $0.0470 $0.0505 $0.0547 $0.0995 $0.0652 $0.0566 $0.0605 $0.1670 $0.0524 $0.0833 $0.0698 $0.0700 $0.0470 $0.0968 $0.0860 $0.0736 $0.0676 $0.0737 3.13.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges. Discounts are located in Section 3.1.G. 3.13.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges to the following countries. Country Per Minute Dedicated Switched Afghanistan Albania Algeria Andorra Angola Anguilla Antigua/Barbuda Argentina $0.2810 $0.1190 $0.1100 $0.0520 $0.1390 $0.1390 $0.1240 $0.0430 $0.3110 $0.1490 $0.1400 $0.0820 $0.1690 $0.1690 $0.1540 $0.0730 SPRINT SCHEDULE NO. 12 Original Page 59988 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Country Armenia Aruba Ascension Island Australia Australian Terr Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia/Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Bvi (Tortola) Cambodia Cameroon Canada Cape Verde Islands Cayman Islands Central African Rep Chad Chile China Colombia Congo Congo Dem Rep(Zaire) Cook Islands Costa Rica Per Minute Dedicated Switched $0.0910 $0.1210 $0.0940 $0.1240 $0.6770 $0.7070 $0.0210 $0.0510 $2.1310 $2.1610 $0.0220 $0.0520 $0.1360 $0.1660 $0.0630 $0.0930 $0.1350 $0.1650 $0.0860 $0.1160 $0.1160 $0.1460 $0.2100 $0.2400 $0.0250 $0.0550 $0.2000 $0.2300 $0.0910 $0.1210 $0.0730 $0.1030 $0.1670 $0.1970 $0.0880 $0.1180 $0.1520 $0.1820 $0.0810 $0.1110 $0.0410 $0.0710 $0.0350 $0.0650 $0.0620 $0.0920 $0.1090 $0.1390 $0.1240 $0.1540 $0.0940 $0.1240 $0.1790 $0.2090 $0.1840 $0.2140 $0.0120 $0.0420 $0.2590 $0.2890 $0.0840 $0.1140 $0.1250 $0.1550 $0.2480 $0.2780 $0.0200 $0.0500 $0.0190 $0.0490 $0.0590 $0.0890 $0.1520 $0.1820 $0.3530 $0.3830 $3.3580 $3.3880 $0.0640 $0.0940 SPRINT SCHEDULE NO. 12 Original Page 59989 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Country Croatia Cuba Cuba - Guantanamo Bay Cyprus Czech Republic Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guinea Republic Of Guinea-Bissau Guyana Haiti Per Minute Dedicated Switched $0.0520 $0.0820 $0.9330 $0.9630 $0.9750 $1.0050 $0.0390 $0.0690 $0.0230 $0.0530 $0.0190 $0.0490 $1.9030 $1.9330 $0.2860 $0.3160 $0.1210 $0.1510 $0.0640 $0.0940 $1.2890 $1.3190 $0.1230 $0.1530 $0.1520 $0.1820 $0.0850 $0.1150 $0.2020 $0.2320 $0.2530 $0.2830 $0.0310 $0.0610 $0.2450 $0.2750 $1.4010 $1.4310 $0.1350 $0.1650 $0.2190 $0.2490 $0.0330 $0.0630 $0.0200 $0.0500 $0.1010 $0.1310 $0.2110 $0.2410 $0.0970 $0.1270 $0.1430 $0.1730 $0.0760 $0.1060 $0.0240 $0.0540 $0.0690 $0.0990 $0.0360 $0.0660 $0.0220 $0.0520 $0.3750 $0.4050 $0.1220 $0.1520 $0.0680 $0.0980 $0.1000 $0.1300 $0.1410 $0.1710 $0.5200 $0.5500 $0.2510 $0.2810 $0.1750 $0.2050 SPRINT SCHEDULE NO. 12 Original Page 59990 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Country Honduras Hong Kong Hungary Iceland India Indonesia Inmarsat Snac - Mini M International Networks Thuraya Rmss Network Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Republic Mali Per Minute Dedicated Switched $0.2540 $0.2840 $0.0210 $0.0510 $0.0310 $0.0610 $0.0320 $0.0620 $0.1270 $0.1570 $0.1020 $0.1320 $1.0220 $1.0520 $0.8510 $0.1350 $0.1300 $0.0190 $0.0300 $0.0200 $0.1490 $0.0630 $0.0300 $0.1110 $0.1220 $0.1720 $0.5650 $0.9330 $0.0250 $0.0860 $0.0910 $0.1080 $0.1190 $0.1080 $0.1520 $0.3420 $0.2020 $0.0520 $0.0740 $0.0260 $0.0410 $0.1080 $0.2090 $0.0620 $0.0240 $0.2310 $0.1830 $0.8810 $0.1650 $0.1600 $0.0490 $0.0600 $0.0500 $0.1790 $0.0930 $0.0600 $0.1410 $0.1520 $0.2020 $0.5950 $0.9630 $0.0550 $0.1160 $0.1210 $0.1380 $0.1490 $0.1380 $0.1820 $0.3720 $0.2320 $0.0820 $0.1040 $0.0560 $0.0710 $0.1380 $0.2390 $0.0920 $0.0540 $0.2610 $0.2130 SPRINT SCHEDULE NO. 12 Original Page 59991 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Country Malta Republic Marshall Islands Martinique Mauritania Mauritius Mayotte Island Mexico Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norway Oman Pakistan Palau Pale Auth Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Reunion Island Per Minute Dedicated Switched $0.1380 $0.1680 $0.3310 $0.3610 $0.0740 $0.1040 $0.2370 $0.2670 $0.1130 $0.1430 $0.3140 $0.3440 $0.0740 $0.1040 $0.2210 $0.2510 $0.1190 $0.1490 $0.2190 $0.2490 $0.0570 $0.0870 $0.1350 $0.1650 $0.1830 $0.2130 $0.1410 $0.1710 $0.2970 $0.3270 $0.0970 $0.1270 $2.1310 $2.1610 $0.2530 $0.2830 $0.0190 $0.0490 $0.1010 $0.1310 $0.2920 $0.3220 $0.0230 $0.0530 $0.1360 $0.1660 $0.1300 $0.1600 $0.0730 $0.1030 $4.4560 $4.4860 $0.0140 $0.0440 $0.1600 $0.1900 $0.1520 $0.1820 $0.3080 $0.3380 $0.1570 $0.1870 $0.0500 $0.0800 $0.7880 $0.8180 $0.0910 $0.1210 $0.0530 $0.0830 $0.1310 $0.1610 $0.0230 $0.0530 $0.0240 $0.0540 $0.2420 $0.2720 $0.1080 $0.1380 SPRINT SCHEDULE NO. 12 Original Page 59992 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Country Romania Russia Rwanda San Marino Sao Tome/Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Helena St Kitts/Nevis St Lucia St Pierre/Miquelon St Vincent/Grenadine Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad/Tobago Tunisia Turkey Turkmenistan Turks/Caicos Per Minute Dedicated Switched $0.0970 $0.1270 $0.0450 $0.0750 $0.1280 $0.1580 $0.0630 $0.0930 $0.9420 $0.9720 $0.1880 $0.2180 $0.1460 $0.1760 $0.2110 $0.2410 $0.1430 $0.1730 $0.0190 $0.0490 $0.0670 $0.0970 $0.0460 $0.0760 $3.3580 $3.3880 $0.4370 $0.4670 $0.0580 $0.0880 $0.0190 $0.0490 $0.1110 $0.1410 $1.0890 $1.1190 $0.1280 $0.1580 $0.1280 $0.1580 $0.1640 $0.1940 $0.1280 $0.1580 $0.1720 $0.2020 $0.2110 $0.2410 $0.0970 $0.1270 $0.0210 $0.0510 $0.0220 $0.0520 $0.2750 $0.3050 $0.0190 $0.0490 $0.1620 $0.1920 $0.1970 $0.2270 $0.0390 $0.0690 $0.1190 $0.1490 $2.1310 $2.1610 $0.2420 $0.2720 $0.0970 $0.1270 $0.2150 $0.2450 $0.1000 $0.1300 $0.1520 $0.1820 $0.1360 $0.1660 SPRINT SCHEDULE NO. 12 Original Page 59993 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Country Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis/Futuna Island Western Samoa Yemen Republic Yugoslavia Zambia Zimbabwe Per Minute Dedicated Switched $1.7890 $1.8190 $0.1010 $0.1310 $0.0940 $0.1240 $0.2100 $0.2400 $0.0190 $0.0490 $0.0720 $0.1020 $0.0900 $0.1200 $2.1110 $2.1410 $0.0310 $0.0610 $0.1670 $0.1970 $2.8070 $2.8370 $0.2680 $0.2980 $0.1390 $0.1690 $0.1190 $0.1490 $0.1080 $0.1380 $0.0690 $0.0990 3.13.H. Customer will receive a Type Four Usage Discount on its international Sprint Voice Solutions Toll Free Service Usage Charges from the following countries. Country Anguilla Antigua/Barbuda Argentina Australia Bahamas Barbados Belgium Bermuda Bolivia Brazil Bvi (Tortola) Canada Chile China Colombia Per Minute Dedicated $0.1410 $0.1370 $0.2000 $0.0561 $0.0590 $0.1300 $0.0260 $0.0960 $0.0920 $0.0684 $0.1380 $0.0180 $0.2050 $0.2347 $0.2052 Switched $0.1810 $0.1770 $0.2150 $0.0711 $0.0740 $0.1700 $0.0410 $0.1360 $0.1070 $0.0840 $0.1780 $0.0680 $0.2200 $0.2510 $0.2210 SPRINT SCHEDULE NO. 12 Original Page 59994 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Country Costa Rica Cyprus Denmark Dominica Dominican Republic Ecuador El Salvador Fiji Finland France Germany Greece Grenada Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Korea (South) Luxembourg Macau Malaysia Mexico Montserrat Netherlands New Zealand Norway Panama Peru Philippines Poland Portugal Singapore Per Minute Dedicated $0.1900 $0.0340 $0.0620 $0.1340 $0.0640 $0.2070 $0.1960 $0.2170 $0.0340 $0.0301 $0.0260 $0.0570 $0.1390 $0.0360 $0.0350 $0.1490 $0.1150 $0.0570 $0.0931 $0.0350 $0.0730 $0.1600 $0.7090 $0.0340 $0.1660 $0.0470 $0.0760 $0.1410 $0.0228 $0.0280 $0.0300 $0.0840 $0.2670 $0.1410 $0.0290 $0.0290 $0.0495 Switched $0.2050 $0.0490 $0.0770 $0.1740 $0.0790 $0.2220 $0.2110 $0.2570 $0.0490 $0.0451 $0.0410 $0.0720 $0.1790 $0.0510 $0.0500 $0.1640 $0.1300 $0.0732 $0.1081 $0.0500 $0.0880 $0.1750 $0.7490 $0.0490 $0.1810 $0.0620 $0.0950 $0.1810 $0.0390 $0.0430 $0.0450 $0.0990 $0.2820 $0.1810 $0.0440 $0.0440 $0.0645 SPRINT SCHEDULE NO. 12 Original Page 59995 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) Country South Africa Spain St Kitts/Nevis St Lucia St Vincent/Grenadine Sweden Switzerland Taiwan Thailand Trinidad/Tobago United Kingdom Venezuela Per Minute Dedicated $0.0590 $0.1511 $0.1410 $0.1410 $0.1410 $0.0420 $0.0257 $0.0304 $0.0420 $0.0930 $0.0200 $0.0352 Switched $0.0740 $0.1661 $0.1810 $0.1810 $0.1810 $0.0570 $0.0420 $0.0470 $0.0570 $0.1080 $0.0360 $0.0510 3.13.I. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0270 $0.0450 3.13.J. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free SDS Service Usage Charges. Discounts are listed in Section 3.1.E. 3.13.K. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound SDS Service Usage Charges. Discounts are listed in Section 3.1.H. SPRINT SCHEDULE NO. 12 Original Page 59996 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) 3.13.L. Customer will receive a Type Four Usage Discount on its intrastate Sprint Voice Solutions Toll Free SDS Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York Per Minute Dedicated Switched $0.0436 $0.0618 $0.0730 $0.1383 $0.0595 $0.0915 $0.0388 $0.0517 $0.0515 $0.0881 $0.0347 $0.0470 $0.0388 $0.0521 $0.0648 $0.1017 $0.0492 $0.0726 $0.0424 $0.0582 $0.0730 $0.1217 $0.0340 $0.0470 $0.0321 $0.0470 $0.0740 $0.1229 $0.0396 $0.0486 $0.0450 $0.0738 $0.0363 $0.0502 $0.0419 $0.0569 $0.0467 $0.0677 $0.0321 $0.0470 $0.0341 $0.0470 $0.0601 $0.1018 $0.0389 $0.0591 $0.0883 $0.1435 $0.0598 $0.0943 $0.0534 $0.0853 $0.0405 $0.0558 $0.0583 $0.0904 $0.0530 $0.0732 $0.0569 $0.0979 $0.0527 $0.0789 SPRINT SCHEDULE NO. 12 Original Page 59997 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8906 CSA OPTION 3.8906(Continued) 5.0 Discounts and Credits: (Continued) State North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Per Minute Dedicated Switched $0.0608 $0.0770 $0.0342 $0.0371 $0.0419 $0.0669 $0.0521 $0.0415 $0.0419 $0.0957 $0.0391 $0.0579 $0.0469 $0.0501 $0.0342 $0.0611 $0.0667 $0.0508 $0.0482 $0.0517 $0.0777 $0.1259 $0.0470 $0.0505 $0.0547 $0.0995 $0.0652 $0.0566 $0.0605 $0.1670 $0.0524 $0.0833 $0.0698 $0.0700 $0.0470 $0.0968 $0.0860 $0.0736 $0.0676 $0.0737 3.13.M. Customer will receive a Type Four Discount of $0.52 per call on its interstate Directory Assistance. 3.13.N. Customer will receive a Type Four Discount of $0.55 per call for pay-phone surcharges. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 59998 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8907 CSA OPTION 3.8907 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $120,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $12,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) and outbound SDS Service Usage Charges. Call Type Switched Switched SDS Discount 73.0% 73.0% 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Switched Discount 73.0% SPRINT SCHEDULE NO. 12 Original Page 59999 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8907 CSA OPTION 3.8907 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following state. State Arizona California IntraLata California InterLata Colorado Oklahoma Switched Outbound 50.0% 41.0% 55.0% 54.0% 47.0% Discount Switched Outbound SDS 50.0% 41.0% 55.0% 54.0% 47.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. State Arizona California IntraLata California InterLata Colorado Oklahoma Discount Toll Free 50.0% 41.0% 55.0% 54.0% 47.0% 3.1.F. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice VPN Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. SPRINT SCHEDULE NO. 12 Original Page 60000 ___ Revised Page _____ Cancels ________ Page _____ Effective May 1, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8907 CSA OPTION 3.8907 (Continued) 5.0 Discounts and Credits: (Continued) 3.4.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 3.5.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.5.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.5.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60001 ___ Revised Page _____ Cancels ________ Page _____ Effective May 22, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8908 CSA OPTION 3.8908 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $84,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $84,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) and outbound SDS Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% SPRINT SCHEDULE NO. 12 Original Page 60002 ___ Revised Page _____ Cancels ________ Page _____ Effective May 22, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8908 CSA OPTION 3.8908 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following state. Discount Dedicated 46.0% State Oklahoma Switched 45.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. Discount Dedicated 46.0% State Oklahoma Switched 45% 3.1.F. Customer will receive a Type Four Usage Discount on its international domestic Sprint Voice Solutions outbound (including FONCARD) and Sprint Voice Solutions Toll Free Service Usage Charges to and from the following countries. Country Australia Canada China Colombia Dominican Republic United Kingdom France Germany Guatemala India Israel Japan Korea (South) Mexico Philippines Per Minute Dedicated Switched Outbound Outbound $0.0290 $0.0390 $0.1900 $0.0440 $0.0540 $0.2110 $0.1310 $0.0410 $0.1460 $0.0560 $0.0430 $0.2360 $0.2270 $0.0640 $0.2510 $0.2490 $0.0890 $0.1960 $0.1100 $0.2110 Dedicated Toll Free $0.1330 $0.0540 Switched Toll Fee $0.1480 $0.0760 $0.0840 $0.1400 $0.0810 $0.1060 $0.1610 $0.1030 $0.9710 $0.2140 $0.3540 $0.4860 $0.2170 $0.9930 $0.2360 $0.3760 $0.5070 $0.2390 FONCARD Outbound N/A SPRINT SCHEDULE NO. 12 Original Page 60003 ___ Revised Page _____ Cancels ________ Page _____ Effective May 22, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8908 CSA OPTION 3.8908 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. 3.2.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.2.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.2.A.(3) For all Customer-provided domestic T-1 and lower bandwidth local access lines installed during the Term Sprint will waive the non-recurring local access line COC charges. 3.2.A.(4). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. 3.2.A.(5). Customer will receive a Type Three discount of 75% of its domestic Sprint ISDN PRI D channel MRCs for circuits installed during the Term. 3.2.A.(6). Customer will receive a waiver of the T-1 local access line installation charges (including nonrecurring COC and ACF charges) on Sprint-provided domestic T-1 local access lines installed during the Term and discounted in this CSA. SPRINT SCHEDULE NO. 12 Original Page 60004 ___ Revised Page _____ Cancels ________ Page _____ Effective May 22, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8908 CSA OPTION 3.8908 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.B. Access ordered for Customer locations under this CSA will receive prevailing Customer Access Pricing Promotion (CAP) rates at the time of order. Customer acknowledges that CAP rates are subject to change. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60005 ___ Revised Page _____ Cancels ________ Page _____ Effective May 22, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8909 CSA OPTION 3.8909 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Clearline OC-3(Domestic, point-to-point IXC and not including Domestic extension of international private lines) Domestic Access 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7 and 8 apply. 5.0 Discounts and Credits: 2.1.A. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate or intrastate Clearline OC-3 private line circuit, with an individual circuit term of 3 years or longer, installed after the effective date of the Agreement or in service during the Term. Originating NPA-NXX 951-928 Terminating NPA-NXX 310-525 Bandwidth OC-3 MRC $2,377 2.1.A.(1). Customer certifies that at least 10% of the telecommunications services carried on its Sprint dedicated network will be interstate. SPRINT SCHEDULE NO. 12 Original Page 60006 ___ Revised Page _____ Cancels ________ Page _____ Effective May 22, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8909 CSA OPTION 3.8909 5.0 Discounts and Credits: (Continued) 2.2.B. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 2.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXX (or successor NPA-NXX), with a 3 year or longer, Order term installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. OCn pricing is valid only for unchannelized linear, two-fiber interface at the customer premise. NPA-NXX 951-928 310-525 MRC $0.00 $1,694 2.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 2.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60007 ___ Revised Page _____ Cancels ________ Page _____ Effective May 22, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8909 CSA OPTION 3.8909 (Continued) 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60012 Cancels Original Page 60012 Effective June 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8911 CSA OPTION 3.8911 1.0 Term: The Term of this option is 24 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Interactive Toll Free Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $300,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $300,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (including FONCARD) and outbound SDS Service Usage Charges. Call Type Dedicated Switched FONCARD Discount 72.0% 67.0% 67.0% 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 72.0% 67.0% SPRINT SCHEDULE NO. 12 Original Page 60013 ___ Revised Page _____ Cancels ________ Page _____ Effective June 5, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8911 CSA OPTION 3.8911 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (including FONCARD) Usage Charges and outbound SDS in the following state. State North Carolina Discount Dedicated 45.0% Switched 52.0% FONCARD 20.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. State North Carolina Discount Dedicated 45.0% Switched 52.0% 3.1.F. Customer will receive a Type Four Usage Discount on its international domestic Sprint Voice Solutions outbound (including FONCARD) and Sprint Voice Solutions Toll Free Service Usage Charges to and from the following countries. Country Canada China Columbia Dominican Republic United Kingdom Germany Guatemala India Mexico Philippines Per Minute Dedicated Outbound $0.0310 $0.0600 $0.2800 $0.1370 $0.0470 $0.0610 $0.2640 $0.2430 $0.0910 $0.2200 Switched Outbound $0.0460 $0.0750 $0.2950 $0.1520 $0.0620 $0.0830 $0.2790 $0.2640 $0.1130 $0.2350 Dedicated Toll Free $0.0810 Switched Toll Fee $0.0960 FONCARD Outbound $0.0460 $0.0750 $0.2950 $0.1520 $0.0620 $0.0830 $0.2790 $0.2640 $0.1130 $0.2350 SPRINT SCHEDULE NO. 12 Original Page 60014 ___ Revised Page _____ Cancels ________ Page _____ Effective June 5, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8911 CSA OPTION 3.8911 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. 3.2.B. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 3.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at an NPA-NXXs (or successor NPA-NXXs) with a 2 year or longer, Order term installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 NPA-NXX 252-355 MRC $527 3.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. SPRINT SCHEDULE NO. 12 Original Page 60015 ___ Revised Page _____ Cancels ________ Page _____ Effective June 5, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8911 CSA OPTION 3.8911 (Continued) 5.0 Discounts and Credits: (Continued) 3.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 24 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 3.4.A Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service per call surcharges. Feature Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Code Basic voice Recognition Surcharge (Per Toll Free Number, Surcharge $0.060 Per Call $0.060 Per Call $0.050 Per Call $0.080 Per Call $0.050 Per Call $0.010 Per Call $0.010 Per Call $0.010 Per Call $0.010 Per Call $0.050 Per Call $0.050 Per Call $0.010 Per Call 3.4.B. Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.070 per call. SPRINT SCHEDULE NO. 12 Original Page 60016 ___ Revised Page _____ Cancels ________ Page _____ Effective June 5, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8911 CSA OPTION 3.8911 (Continued) 5.0 Discounts and Credits: (Continued) 3.4.C. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Program Installation – Agent Transfer 2-way Program Installation – Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Database Installation Management Reports Marketing Reports Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 Per Program $800 Per Program $1,000 Per Program $100 Per Hour Of Recording $150 Per Hour Of Recording $100 Per Hour $150 Per Hour $400 $150 $150 $150 $500 $250 Per Per Per Per Per Per Program Report Report Report Request Change Occurrence SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60017 Cancels Original Page 60017 Effective June 10, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8911 CSA OPTION 3.8911 (Continued) 5.0 Discounts and Credits: (Continued) 3.4.D. Customer will receive a Type Four Discount on the monthly recurring charges for its Sprint Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Daily Reports Weekly Reports Monthly Reports Agent Transfer Speed (1-15 Codes) Agent Transfer Speed (16-500 Codes) Agent Transfer Speed (501-1000 Codes) Agent Transfer Speed (1001-3000 Codes) 6.0 Dial Monthly Recurring Charge $100 per program $50 per 30 second slot $750 Per Report (Web-Based Delivery) $250 Per Month $150 Per Month No charge Dial $200 Per Month Dial $400 Per Month Dial $750 Per Month Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60018 ___ Revised Page _____ Cancels ________ Page _____ Effective June 5, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8912 CSA OPTION 3.8912 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 1.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $36,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 1.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) and outbound SDS Service Usage Charges. Call Type Switched Discount 72.0% 1.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Switched1 1Rate Cap: Discount 72.0% These Services are eligible for a rate cap. SPRINT SCHEDULE NO. 12 Original Page 60019 ___ Revised Page _____ Cancels ________ Page _____ Effective June 5, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8912 CSA OPTION 3.8912 (Continued) 5.0 Discounts and Credits: (Continued) 1.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following state. State Kansas Discount Switched1 64.0% Rate Cap: These services are eligible for rate cap in CA, FL, GA, IL, IN, MA, MI, MN, MO NV, NJ, NY, NC, OH, PA, TX and WA 1 1.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. State Kansas Discount Switched1 64.0% Rate Cap: These services are eligible for rate cap in CA, FL, GA, IL, IN, MA, MI, MN, MO NV, NJ, NY, NC, OH, PA, TX and WA 1 1.1.F. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60027 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8914 CSA OPTION 3.8914 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $450,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $540,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0160 $0.0250 $0.0760 SPRINT SCHEDULE NO. 12 Original Page 60028 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8914 CSA OPTION 3.8914 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0160 $0.0250 3.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Price Per Minute Dedicated Switched $0.0274 $0.0394 $0.0462 $0.0582 $0.0431 $0.0551 $0.0217 $0.0337 $0.0337 $0.0457 $0.0209 $0.0329 $0.0193 $0.0313 $0.0247 $0.0367 $0.0253 $0.0373 $0.0263 $0.0383 $0.0418 $0.0538 $0.0228 $0.0348 $0.0204 $0.0324 $0.0728 $0.0848 $0.0274 $0.0394 $0.0486 $0.0606 $0.0210 $0.0330 $0.0256 $0.0376 $0.0197 $0.0317 $0.0277 $0.0397 $0.0201 $0.0321 $0.0746 $0.0866 SPRINT SCHEDULE NO. 12 Original Page 60029 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8914 CSA OPTION 3.8914 (Continued 5.0 Discounts and Credits: (Continued) State Price Per Minute Dedicated Switched Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming $0.0300 $0.0459 $0.0809 $0.0696 $0.0336 $0.0349 $0.0205 $0.0248 $0.0317 $0.0358 $0.1360 $0.0255 $0.0376 $0.0480 $0.0330 $0.0181 $0.0186 $0.0238 $0.1381 $0.0317 $0.0226 $0.0415 $0.0485 $0.0282 $0.0291 $0.0258 $0.0436 $0.0563 $0.0420 $0.0579 $0.0929 $0.0816 $0.0456 $0.0469 $0.0325 $0.0368 $0.0437 $0.0478 $0.1480 $0.0375 $0.0496 $0.0600 $0.0450 $0.0301 $0.0306 $0.0358 $0.1501 $0.0437 $0.0346 $0.0535 $0.0605 $0.0402 $0.0411 $0.0378 $0.0556 $0.0683 SPRINT SCHEDULE NO. 12 Original Page 60030 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8914 CSA OPTION 3.8914 (Continued 5.0 Discounts and Credits: (Continued) 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Price Per Minute Dedicated Switched Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York $0.0272 $0.0310 $0.0683 $0.0228 $0.0330 $0.0219 $0.0221 $0.0276 $0.0232 $0.0311 $0.0469 $0.0212 $0.0207 $0.0463 $0.0291 $0.0279 $0.0209 $0.0225 $0.0233 $0.0247 $0.0193 $0.0502 $0.0314 $0.0509 $0.0642 $0.0425 $0.0243 $0.0390 $0.0207 $0.0245 $0.0316 $0.0392 $0.0430 $0.0803 $0.0348 $0.0450 $0.0339 $0.0341 $0.0396 $0.0352 $0.0431 $0.0589 $0.0332 $0.0327 $0.0583 $0.0411 $0.0399 $0.0329 $0.0345 $0.0353 $0.0367 $0.0313 $0.0622 $0.0434 $0.0629 $0.0762 $0.0545 $0.0363 $0.0510 $0.0327 $0.0365 $0.0436 SPRINT SCHEDULE NO. 12 Original Page 60031 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8914 CSA OPTION 3.8914 (Continued 5.0 Discounts and Credits: (Continued) State Price Per Minute Dedicated Switched North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming $0.0291 $0.1095 $0.0341 $0.0473 $0.0340 $0.0372 $0.0181 $0.0182 $0.0292 $0.1052 $0.0231 $0.0236 $0.0368 $0.0316 $0.0218 $0.0270 $0.0233 $0.0285 $0.0483 $0.0411 $0.1215 $0.0461 $0.0593 $0.0460 $0.0492 $0.0301 $0.0302 $0.0412 $0.1172 $0.0351 $0.0356 $0.0488 $0.0436 $0.0338 $0.0390 $0.0353 $0.0405 $0.0603 3.1.F. Customer will receive a Type Three Discount of 35%, in lieu of all other discounts, on its international (domestic origination, foreign termination) Sprint Voice Solutions outbound (including FONCARD)Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60032 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8914 CSA OPTION 3.8914 (Continued 5.0 Discounts and Credits: (Continued) 3.5.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs) installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 714-712 650-352 312-453 MRC $108.50 $250.00 $123.00 NPA-NXX 703-318 619-525 949-690 MRC $162.00 $207.00 $358.00 3.5.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a one year or longer Order term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 310-201 312-346 972-620 MRC $1,350 $1,350 $1,350 NPA-NXX 415-974 612-338 404-495 MRC $1,350 $1,350 $1,350 NPA-NXX 703-790 212-497 214-220 818-207 MRC $1,350 $1,350 $1,350 $1,350 3.5.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided OC3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a three year or longer Order term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 214-237 MRC $1,750 SPRINT SCHEDULE NO. 12 Original Page 60033 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8914 CSA OPTION 3.8914 (Continued 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60034 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8915 CSA OPTION 3.8915 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Customer's MAC is $84,000. 4.0 CSA Rates and Charges: provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 1.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $84,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 1.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD)and outbound SDS Service Usage Charges. Call Type Dedicated1 Switched1 1 Rate cap: Discount 76.0% 74.0% These services are eligible for a rate cap. SPRINT SCHEDULE NO. 12 Original Page 60035 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8915 CSA OPTION 3.8915 (Continued 5.0 Discounts and Credits: (Continued) 1.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated1 Switched1 1 Rate cap: Discount 76.0% 74.0% These services are eligible for a rate cap. 1.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Service Usage Charges and outbound SDS in the following states. State North Carolina - InterLata North Carolina - IntraLata Tennessee - InterLata Tennessee - IntraLata Discount Dedicated1 53% 50% Switched1 56% 56% 64% 53% Rate Cap: These services are eligible for rate cap in CA, FL, GA, IL, IN, MA, MI, MN, MO, NV, NJ, NY, NC,OH, PA, TX, and WA. 1 1.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State North Carolina - InterLata North Carolina - IntraLata Tennessee - InterLata Tennessee - IntraLata Discount Dedicated1 53% 50% Switched1 56% 56% 64% 53% Rate Cap: These services are eligible for rate cap in CA, FL, GA, IL, IN, MA, MI, MN, MO, NV, NJ, NY, NC,OH, PA, TX, and WA. 1 SPRINT SCHEDULE NO. 12 Original Page 60036 ___ Revised Page _____ Cancels ________ Page _____ Effective June 12, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8915 CSA OPTION 3.8915 (Continued 5.0 Discounts and Credits: (Continued) 1.1.F. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice VPN Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60037 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8916 CSA OPTION 3.8916 1.0 Term: The Term of this option is 42 months including a 6-month Ramp Up Period beginning on the Commencement Date of the Agreement (“Initial Term”). 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MTC is $375,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.4.B. Customer will receive a Type Four Discount on the MRC and installation for each Sprint Provided Access T-1 bandwidth local access line. NPA/NXX 304-884 MRC $2,591 5.5.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 5.5.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60038 Cancels Original Page 60038 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8916 CSA OPTION 3.8916 (Continued) 5.0 Discounts and Credits: 5.5.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 5.5.C.(1). Customer will receive a Type Three Discount of 50% of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 5.5.C.(2). Customer will receive a Type Three Discount of 50% of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 5.8.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $120,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 5.8.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.017 $0.019 $0.019 $0.034 $0.069 $0.084 SPRINT SCHEDULE NO. 12 Original Page 60039 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8916 CSA OPTION 3.8916 (Continued) 5.0 Discounts and Credits: (Continued) 5.8.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.019 $0.034 5.8.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the following states. Price Per Minute State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey On-On $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 On-Off $0.0276 $0.0534 $0.0422 $0.0260 $0.0426 $0.0279 $0.0257 $0.0381 $0.0319 $0.0312 $0.0623 $0.0261 $0.0246 $0.0508 $0.0262 $0.0392 $0.0263 $0.0267 $0.0264 $0.0318 $0.0263 $0.0593 $0.0246 $0.0640 $0.0475 $0.0425 $0.0417 $0.0550 $0.0330 Off-On $0.0276 $0.0534 $0.0422 $0.0260 $0.0426 $0.0279 $0.0257 $0.0381 $0.0319 $0.0312 $0.0623 $0.0261 $0.0246 $0.0508 $0.0262 $0.0392 $0.0263 $0.0267 $0.0264 $0.0318 $0.0263 $0.0593 $0.0246 $0.0640 $0.0475 $0.0425 $0.0417 $0.0550 $0.0330 Off-Off $0.0560 $0.0804 $0.1021 $0.0334 $0.0813 $0.0368 $0.0353 $0.0634 $0.0444 $0.0471 $0.1052 $0.0355 $0.0344 $0.0788 $0.0364 $0.0524 $0.0340 $0.0383 $0.0416 $0.0413 $0.0338 $0.0951 $0.1006 $0.1246 $0.0825 $0.0846 $0.0533 $0.1059 $0.0477 FONCARDOn $0.0776 $0.1034 $0.0922 $0.0760 $0.0926 $0.0779 $0.0757 $0.0881 $0.0819 $0.0812 $0.1123 $0.0761 $0.0746 $0.1008 $0.0762 $0.0892 $0.0763 $0.0767 $0.0764 $0.0818 $0.0763 $0.1093 $0.0746 $0.1140 $0.0975 $0.0925 $0.0917 $0.1050 $0.0830 FONCARDOff $0.1276 $0.1534 $0.1422 $0.1260 $0.1426 $0.1279 $0.1257 $0.1381 $0.1319 $0.1312 $0.1623 $0.1261 $0.1246 $0.1508 $0.1262 $0.1392 $0.1263 $0.1267 $0.1264 $0.1318 $0.1263 $0.1593 $0.1246 $0.1640 $0.1475 $0.1425 $0.1417 $0.1550 $0.1330 SPRINT SCHEDULE NO. 12 Original Page 60040 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8916 CSA OPTION 3.8916 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Minute State New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 $0.0170 On-Off $0.0241 $0.0431 $0.0443 $0.0844 $0.0260 $0.0420 $0.0347 $0.0355 $0.0227 $0.0346 $0.0304 $0.1008 $0.0309 $0.0253 $0.0429 $0.0386 $0.0331 $0.0478 $0.0265 $0.0343 $0.0391 Off-On $0.0241 $0.0431 $0.0443 $0.0844 $0.0260 $0.0420 $0.0347 $0.0355 $0.0227 $0.0346 $0.0304 $0.1008 $0.0309 $0.0253 $0.0429 $0.0386 $0.0331 $0.0478 $0.0265 $0.0343 $0.0391 Off-Off $0.0303 $0.0668 $0.0602 $0.1655 $0.0583 $0.0983 $0.0551 $0.0664 $0.0273 $0.0467 $0.0406 $0.2344 $0.0456 $0.0352 $0.0618 $0.0667 $0.0495 $0.0677 $0.0326 $0.0505 $0.0695 FONCARDOn $0.0741 $0.0931 $0.0943 $0.1344 $0.0760 $0.0920 $0.0847 $0.0855 $0.0727 $0.0846 $0.0804 $0.1508 $0.0809 $0.0753 $0.0929 $0.0886 $0.0831 $0.0978 $0.0765 $0.0843 $0.0891 FONCARDOff $0.1241 $0.1431 $0.1443 $0.1844 $0.1260 $0.1420 $0.1347 $0.1355 $0.1227 $0.1346 $0.1304 $0.2008 $0.1309 $0.1253 $0.1429 $0.1386 $0.1331 $0.1478 $0.1265 $0.1343 $0.1391 5.8.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Price Per Minute Dedicated $0.0464 $0.0450 $0.0779 $0.0254 $0.0567 $0.0269 $0.0276 $0.0433 $0.0305 $0.0338 $0.0609 Switched $0.0747 $0.0720 $0.1378 $0.0327 $0.0954 $0.0358 $0.0372 $0.0686 $0.0429 $0.0497 $0.1038 SPRINT SCHEDULE NO. 12 Original Page 60041 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8916 CSA OPTION 3.8916 (Continued) 5.0 Discounts and Credits: (Continued) State Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0274 $0.0278 $0.0460 $0.0283 $0.0312 $0.0257 $0.0296 $0.0332 $0.0274 $0.0255 $0.0538 $0.0940 $0.0786 $0.0529 $0.0601 $0.0296 $0.0689 $0.0327 $0.0242 $0.0417 $0.0339 $0.0991 $0.0503 $0.0743 $0.0385 $0.0488 $0.0227 $0.0301 $0.0282 $0.1516 $0.0327 $0.0279 $0.0369 $0.0461 $0.0344 $0.0379 $0.0241 $0.0343 $0.0484 Switched $0.0367 $0.0376 $0.0740 $0.0385 $0.0445 $0.0333 $0.0412 $0.0484 $0.0368 $0.0330 $0.0897 $0.1700 $0.1392 $0.0879 $0.1022 $0.0411 $0.1198 $0.0474 $0.0305 $0.0654 $0.0498 $0.1802 $0.0825 $0.1307 $0.0590 $0.0797 $0.0273 $0.0422 $0.0384 $0.2852 $0.0473 $0.0377 $0.0559 $0.0742 $0.0507 $0.0577 $0.0302 $0.0506 $0.0787 SPRINT SCHEDULE NO. 12 Original Page 60042 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8916 CSA OPTION 3.8916 (Continued) 5.0 Discounts and Credits: (Continued) 5.8.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges to the following countries. Country Canada France Germany Italy Mexico Netherlands Poland Spain United Kingdom Price Per Minute Dedicated $0.0180 $0.0240 $0.0240 $0.0240 $0.0540 $0.0260 $0.0320 $0.0240 $0.0240 Switched $0.0330 $0.0390 $0.0390 $0.0390 $0.0690 $0.0410 $0.0470 $0.0390 $0.0390 5.8.G. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Canada France Germany Italy Mexico Netherlands Poland Spain United Kingdom Price Per Minute Dedicated $0.0350 $0.0900 $0.0500 $0.0450 $0.1200 $0.0530 $0.0530 $0.2290 $0.0550 Switched $0.0500 $0.1050 $0.0650 $0.0600 $0.1350 $0.0680 $0.0680 $0.2440 $0.0700 SPRINT SCHEDULE NO. 12 Original Page 60043 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8916 CSA OPTION 3.8916 (Continued) 5.0 Discounts and Credits: (Continued) 5.8.H. Customer will receive a Type Three Discount of 30%,instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except in those countries listed in Section 5.8.F. 5.8.I. Customer will receive a Type Three Discount of 30%, instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in Section 5.8.G. 6.6. If Sprint terminates Customer’s Agreement due to Customer’s material breach, or Customer terminates this Agreement without cause or subject to exceptions in the CSA, ceases to use Services to a material extent (unless due to Sprint’s material failure), Customer will pay Sprint, in addition to all other charges, a pro-rata portion of each Credit issued. The pro-rata portion of a Credit will be calculated based on the number of months remaining in the Initial Term at the time of termination, divided by the number of months in the Initial Term. In addition, Sprint will issue no further Credits. 6.6.A. Customer will receive a $10,000 credit (“Credit”) in the 1st billing month after the Second Amendment Commencement Date. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 4.1. Customer must have its Corporate Headquarters located in Seal Beach, CA. 4.2. Sprint will provide 100% of the local Access lines for Services discounted in this CSA. SPRINT SCHEDULE NO. 12 Original Page 60044 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8916 CSA OPTION 3.8916 (Continued) 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60045 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8917 CSA OPTION 3.8917 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $84,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $84,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% SPRINT SCHEDULE NO. 12 Original Page 60046 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8917 CSA OPTION 3.8917 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges in the following states. State Florida Georgia Discount Dedicated 54.0% 53.0% Switched 55.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Florida Georgia Discount Dedicated 54.0% 53.0% Switched 55.0% 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound, (including FONCARD), Sprint Voice Solutions International Toll Free Service Usage Charges to the following countries. SPRINT SCHEDULE NO. 12 Original Page 60047 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8917 CSA OPTION 3.8917 (Continued) 5.0 Discounts and Credits: (Continued) Country Canada China Colombia Dominican Republic United Kingdom Germany Guatemala India Mexico Philippines Price Per Minute Outbound Dedicated Switched $0.0290 $0.0440 $0.0390 $0.0540 $0.1900 $0.2110 $0.1310 $0.1460 $0.0410 $0.0560 $0.0430 $0.0640 $0.2360 $0.2510 $0.2270 $0.2490 $0.0890 $0.1100 $0.1960 $0.2110 Toll Free Dedicated Switched $0.0540 $0.0760 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.2.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided Service(s) DS1 local access line at the NPA-NXXs (or successor NPA-NXXs) installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. SPRINT SCHEDULE NO. 12 Original Page 60048 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8917 CSA OPTION 3.8917 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 321-841 404-206 404-875 407-835 321-263 MRC $160 $145 $145 $160 $155 3.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60048 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8918 CSA OPTION 3.8918 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $160,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 4.5.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, one-year Term, $60,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.5.B. Customer will receive a Type Four Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0170 $0.0320 SPRINT SCHEDULE NO. 12 Original Page 60049 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8918 CSA OPTION 3.8918 (Continued) 5.0 Discounts and Credits: (Continued) 4.5.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0170 $0.0320 4.5.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Price Per Minute Dedicated Switched $0.0332 $0.0401 $0.0568 $0.0759 $0.0371 $0.0556 $0.0266 $0.0354 $0.0361 $0.0549 $0.0246 $0.0328 $0.0234 $0.0303 $0.0298 $0.0449 $0.0275 $0.0361 $0.0297 $0.0437 $0.0516 $0.0817 $0.0256 $0.0327 $0.0242 $0.0301 $0.0733 $0.1043 $0.0305 $0.0442 $0.0654 $0.0801 $0.0238 $0.0304 $0.0269 $0.0331 $0.0228 $0.0302 $0.0324 $0.0440 $0.0220 $0.0263 $0.0720 $0.1091 $0.0375 $0.0465 $0.0418 $0.0590 $0.0666 $0.1111 SPRINT SCHEDULE NO. 12 Original Page 60050 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8918 CSA OPTION 3.8918 (Continued) 5.0 Discounts and Credits: (Continued) State Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0644 $0.0925 $0.0309 $0.0420 $0.0429 $0.0705 $0.0245 $0.0346 $0.0290 $0.0381 $0.0337 $0.0527 $0.0374 $0.0516 $0.1496 $0.2132 $0.0269 $0.0330 $0.0410 $0.0828 $0.0481 $0.0679 $0.0374 $0.0536 $0.0279 $0.0400 $0.0256 $0.0400 $0.1288 $0.1963 $0.0337 $0.0429 $0.0267 $0.0367 $0.0452 $0.0645 $0.0627 $0.0766 $0.0260 $0.0310 $0.0318 $0.0419 $0.0281 $0.0365 $0.0406 $0.0550 $0.0738 $0.1036 4.5.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60051 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8918 CSA OPTION 3.8918 (Continued) 5.0 Discounts and Credits: (Continued) State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Price Per Minute Dedicated Switched $0.0249 $0.0318 $0.0371 $0.0562 $0.0365 $0.0550 $0.0269 $0.0358 $0.0368 $0.0556 $0.0262 $0.0344 $0.0249 $0.0318 $0.0331 $0.0482 $0.0267 $0.0353 $0.0320 $0.0460 $0.0481 $0.0782 $0.0251 $0.0321 $0.0239 $0.0368 $0.0490 $0.0801 $0.0316 $0.0453 $0.0327 $0.0475 $0.0246 $0.0311 $0.0243 $0.0306 $0.0254 $0.0327 $0.0297 $0.0414 $0.0223 $0.0267 $0.0551 $0.0921 $0.0270 $0.0360 $0.0352 $0.0525 $0.0625 $0.1069 $0.0461 $0.0742 $0.0291 $0.0402 $0.0456 $0.0732 $0.0281 $0.0382 $0.0272 $0.0363 $0.0370 $0.0560 $0.0322 $0.0464 $0.0816 $0.1453 $0.0241 $0.0302 $0.0368 $0.0555 $0.0378 $0.0576 SPRINT SCHEDULE NO. 12 Original Page 60052 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8918 CSA OPTION 3.8918 (Continued) 5.0 Discounts and Credits: (Continued) State Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Dedicated $0.0342 $0.0301 $0.0324 $0.0855 $0.0272 $0.0280 $0.0372 $0.0319 $0.0230 $0.0281 $0.0258 $0.0324 $0.0479 Minute Switched $0.0504 $0.0421 $0.0468 $0.1530 $0.0365 $0.0379 $0.0565 $0.0458 $0.0280 $0.0382 $0.0335 $0.0469 $0.0777 4.6.A.(1). Customer will receive a Type Three Discount of 50% of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 4.6.A.(2) Customer will receive a Type Three Discount of 50% of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 4.6.A.(3). Customer will receive a Type Three Discount of 50% of the toll free service group MRC for Off-Net Route Advance. 4.6.A.(4). Customer will receive a Type Three Discount of 50% of the toll free service group MRC for On-Net Route Advance. SPRINT SCHEDULE NO. 12 Original Page 60053 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8918 CSA OPTION 3.8918 (Continued) 5.0 Discounts and Credits: (Continued) 4.6.A.(5). Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice Solutions Basic Accounting Code feature at each Customer location using the basic account code feature. 4.6.A.(6). Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice Solutions Advanced Accounting Code feature at each Customer location using the advanced account code feature. 4.6.A.(7). Customer will receive a Type Three Discount of 50% of the Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing 4.6.A.(8). Customer will receive a Type Three Discount of 50% of the Enhanced Toll Free charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 4.6.A.(9). Customer will receive a 50% for Enhanced Toll Free Routing Sets. 4.6.A.(10). Customer will receive a Type Three Discount of 50% of the non-recurring installation charges for Enhanced Toll Free Command Routing. 4.6.A.(11). Customer will receive a Type Three Discount of 50% of the fixed non-recurring charges for Area Code Selection. 4.6.A.(12). Customer will receive a Type Three Discount of 50% on installation charges for Real Time ANI per call fees SPRINT SCHEDULE NO. 12 Original Page 60054 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8918 CSA OPTION 3.8918 (Continued) 5.0 Discounts and Credits: (Continued) 4.6.A.(13). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 4.6.A.(14). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 4.6.A.(15). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed and a Type Three discount of 75% of its domestic Sprint ISDN PRI D channel MRCs for circuits installed during the Term. 4.7.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided Service(s) T-1 local access line at the NPA-NXXs (or successor NPA-NXXs) with a 1 year or longer, Order term installed or in service during the Term. NPA-NXX 303-397 MRC $106 4.7.C. Customer must use each Sprint-provided, domestic T-1 local access line for the number of months equal to the applicable Order term for that local access line. If Customer disconnects a Sprint-provided, domestic T-1 local access line before the end of its applicable Order term, Customer will pay Sprint (the applicable Order term termination liability described in this CSA) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. SPRINT SCHEDULE NO. 12 Original Page 60055 ___ Revised Page _____ Cancels ________ Page _____ Effective July 3, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8918 CSA OPTION 3.8918 (Continued) 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must have its Corporate Headquarters located in Lakeland, FL. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60056 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. Customer may, upon Sprint’s approval, renew the Initial Term of this agreement for up to two one-year renewal terms (each, a “Renewal Term”) upon Customer giving Sprint at least 60 days’ written notice to Sprint prior to the expiration of the Initial Term or the first Renewal Term, as applicable. After the expiration of the Term, or termination of this Agreement, whichever is applicable, Customer may, subject to the terms set forth herein and by giving 30 days’ written notice to Sprint, begin a transition period of up to 180 days during which Sprint will reasonably cooperate with Customer to transition Customer’s wireline Services to a successor vendor (“Transition Period”). During the Transition Period, Sprint will continue to charge Customer for wireline services at the rates and discounts set forth in this CSA. If at the expiration of the Term or termination of this Agreement, Customer is found not to be in material compliance with the terms and conditions of the Agreement during the Transition Period, Sprint may adjust Customer’s Services charges as a condition for providing the Transition Period or terminate this Agreement. The quality and level of performance during the Transition Period shall not be materially degraded from the quality and level provided during the Term. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $1,000,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. SPRINT SCHEDULE NO. 12 Original Page 60057 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) 8.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 8.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD Price Per Minute $0.0100 $0.0130 $0.0130 $0.0240 $0.0320 8.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0130 $0.0240 8.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60058 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah On-On $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 On-Off $0.0365 $0.0439 $0.0407 $0.0200 $0.0341 $0.0219 $0.0227 $0.0322 $0.0256 $0.0299 $0.0598 $0.0222 $0.0245 $0.0725 $0.0312 $0.0499 $0.0259 $0.0291 $0.0210 $0.0306 $0.0295 $0.0565 $0.0344 $0.0602 $0.0841 $0.0416 $0.0266 $0.0357 $0.0247 $0.0294 $0.0275 $0.0326 $0.1451 $0.0252 $0.0338 $0.0469 $0.0349 $0.0207 $0.0274 $0.0311 $0.1079 $0.0309 $0.0230 $0.0375 Off-On $0.0365 $0.0439 $0.0407 $0.0200 $0.0341 $0.0219 $0.0227 $0.0322 $0.0256 $0.0299 $0.0598 $0.0222 $0.0245 $0.0725 $0.0312 $0.0499 $0.0259 $0.0291 $0.0210 $0.0306 $0.0295 $0.0565 $0.0344 $0.0602 $0.0841 $0.0416 $0.0266 $0.0357 $0.0247 $0.0294 $0.0275 $0.0326 $0.1451 $0.0252 $0.0338 $0.0469 $0.0349 $0.0207 $0.0274 $0.0311 $0.1079 $0.0309 $0.0230 $0.0375 Off-Off $0.0666 $0.0691 $0.0659 $0.0300 $0.0499 $0.0315 $0.0311 $0.0521 $0.0315 $0.0453 $0.0986 $0.0324 $0.0344 $0.1000 $0.0418 $0.0662 $0.0333 $0.0450 $0.0294 $0.0422 $0.0372 $0.0864 $0.0456 $0.0939 $0.1277 $0.0667 $0.0457 $0.0651 $0.0361 $0.0348 $0.0480 $0.0478 $0.2125 $0.0325 $0.0516 $0.0589 $0.0519 $0.0254 $0.0418 $0.0443 $0.1735 $0.0438 $0.0327 $0.0529 FONCARD $0.1166 $0.1191 $0.1159 $0.0460 $0.0999 $0.0815 $0.0811 $0.1021 $0.0815 $0.0953 $0.1486 $0.0824 $0.0844 $0.1500 $0.0918 $0.1162 $0.0833 $0.0950 $0.0794 $0.0922 $0.0872 $0.1364 $0.0956 $0.1439 $0.1777 $0.1167 $0.0957 $0.1151 $0.0861 $0.0848 $0.0980 $0.0978 $0.2625 $0.0825 $0.1016 $0.1089 $0.1019 $0.0754 $0.0918 $0.0943 $0.2235 $0.0938 $0.0827 $0.1029 SPRINT SCHEDULE NO. 12 Original Page 60059 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) State Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 On-Off $0.0507 $0.0213 $0.0387 $0.0263 $0.0329 $0.0361 Off-On $0.0507 $0.0213 $0.0387 $0.0263 $0.0329 $0.0361 Off-Off $0.0650 $0.0242 $0.0543 $0.0344 $0.0510 $0.0526 FONCARD $0.1150 $0.0742 $0.1043 $0.0844 $0.1010 $0.1026 8.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Price Per Minute Dedicated $0.0451 $0.0402 $0.0402 $0.0200 $0.0308 $0.0246 $0.0234 $0.0349 $0.0209 $0.0304 $0.0538 $0.0252 $0.0248 $0.0425 $0.0256 $0.0313 $0.0224 $0.0309 $0.0234 $0.0266 $0.0227 $0.0449 $0.0262 $0.0487 $0.0586 $0.0401 $0.0341 $0.0444 $0.0263 $0.0204 $0.0355 $0.0302 $0.0824 Switched $0.0761 $0.0663 $0.0664 $0.0300 $0.0476 $0.0352 $0.0329 $0.0558 $0.0278 $0.0468 $0.0936 $0.0364 $0.0357 $0.0710 $0.0372 $0.0486 $0.0307 $0.0478 $0.0328 $0.0393 $0.0314 $0.0758 $0.0384 $0.0834 $0.1032 $0.0662 $0.0542 $0.0747 $0.0386 $0.0268 $0.0571 $0.0463 $0.1508 SPRINT SCHEDULE NO. 12 Original Page 60060 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) State Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0224 $0.0327 $0.0269 $0.0319 $0.0197 $0.0293 $0.0282 $0.0806 $0.0280 $0.0247 $0.0305 $0.0294 $0.0179 $0.0306 $0.0231 $0.0332 $0.0314 Switched $0.0307 $0.0515 $0.0399 $0.0499 $0.0254 $0.0447 $0.0424 $0.1473 $0.0419 $0.0354 $0.0469 $0.0447 $0.0218 $0.0473 $0.0321 $0.0523 $0.0489 8.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound Service Usage Charges to the following countries. Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua/Barbuda Argentina Armenia Aruba Ascension Island Australia Australian Terr Austria Price Per Minute Dedicated $0.2440 $0.0500 $0.0650 Domestic $0.0320 $0.0930 $0.0300 $0.1180 $0.0210 $0.0940 $0.0840 $1.6080 $0.0200 $2.1400 $0.0250 Switched $0.2590 $0.0650 $0.0800 Domestic $0.0470 $0.1080 $0.0450 $0.1330 $0.0360 $0.1090 $0.0990 $1.6230 $0.0350 $2.1550 $0.0400 SPRINT SCHEDULE NO. 12 Original Page 60061 1st Revised Page 60061 Cancels Original Page 60061 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) Country Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia/Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Bvi (Tortola) Cambodia Cameroon Canada Canada Northern Territories Cape Verde Islands Cayman Islands Central Afr Rep Chad Chile China Colombia Comoros Congo Congo Dem Rep Price Per Minute Dedicated $0.1890 $0.0840 $0.0410 $0.0450 $0.0260 $0.1930 $0.0220 $0.1890 $0.2130 $0.0370 $0.0980 $0.0670 $0.1160 $0.0800 $0.0300 $0.0240 $0.0430 $0.2010 $0.0820 $0.0860 $0.0430 $0.1370 $0.0140 $0.1690 $0.1630 $0.0490 $0.5420 $0.2440 $0.0320 $0.0170 $0.0240 $0.2600 $0.3740 $0.4040 Switched $0.2040 $0.0990 $0.0560 $0.0600 $0.0410 $0.2080 $0.0370 $0.2040 $0.2280 $0.0520 $0.1130 $0.0820 $0.1310 $0.0950 $0.0450 $0.0390 $0.0580 $0.2160 $0.0970 $0.1010 $0.0580 $0.1520 $0.0290 $0.1840 $0.1780 $0.0640 $0.5570 $0.2590 $0.0470 $0.0320 $0.0390 $0.2750 $0.3890 $0.4190 SPRINT SCHEDULE NO. 12 Original Page 60062 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) Country Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Mob Sat Greece Greenland Grenada Guadeloupe Guantanamo Guatemala Price Per Minute Dedicated $0.5580 $0.0310 $0.0210 $0.8320 $0.0170 $0.0290 $0.0220 $1.9800 $0.3060 $0.0720 $0.0340 $0.5950 $0.1020 $0.0890 $0.1280 $0.2040 $0.2250 $0.0250 $0.1690 $0.8620 $0.0650 $0.1670 $0.0500 $0.0230 $0.0430 $0.2710 $0.3470 $0.3840 $0.0340 $0.0160 $0.1750 $0.1430 $3.1420 $0.0220 $0.4860 $0.0880 $0.0260 $0.8320 $0.0770 Switched $0.5730 $0.0460 $0.0360 $0.8470 $0.0320 $0.0440 $0.0370 $1.9950 $0.3210 $0.0870 $0.0490 $0.6100 $0.1170 $0.1040 $0.1430 $0.2190 $0.2400 $0.0400 $0.1840 $0.8770 $0.0800 $0.1820 $0.0650 $0.0380 $0.0580 $0.2860 $0.3620 $0.3990 $0.0490 $0.0310 $0.1900 $0.1580 $3.1570 $0.0370 $0.5010 $0.1030 $0.0410 $0.8470 $0.0920 SPRINT SCHEDULE NO. 12 Original Page 60063 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) Country Guinea Republic Of Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Inmarsat Snac Int’l Net Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Price Per Minute Dedicated $0.3810 $0.2220 $0.2010 $0.2540 $0.1110 $0.0200 $0.0260 $0.0220 $0.0220 $0.0370 $4.6440 $1.5010 $0.0740 $0.0900 $0.0220 $0.0800 $0.0190 $0.2260 $0.0690 $0.0310 $0.0840 $0.0260 $0.0950 $0.4890 $0.5420 $0.0210 $0.0910 $0.1010 $0.0390 $0.0470 $0.0850 $0.1630 $0.2860 $0.2020 $0.4710 $0.0280 $0.0200 Switched $0.3960 $0.2370 $0.2160 $0.2690 $0.1260 $0.0350 $0.0410 $0.0370 $0.0370 $0.0520 $4.6590 $1.5160 $0.0890 $0.1050 $0.0370 $0.0950 $0.0340 $0.2410 $0.0840 $0.0460 $0.0990 $0.0410 $0.1100 $0.5040 $0.5570 $0.0360 $0.1060 $0.1160 $0.0540 $0.0620 $0.1000 $0.1780 $0.3010 $0.2170 $0.4860 $0.0430 $0.0350 SPRINT SCHEDULE NO. 12 Original Page 60064 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) Country Macau Macedonia Madagascar Malawi Malaysia Maldives Rep Mali Malta Republic Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Nether/ Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norway Ocean Atlantic E Ocean Atlantic W Ocean Indian Ocean Pacific Price Per Minute Dedicated $0.0380 $0.1130 $0.4540 $0.0830 $0.0190 $0.6270 $0.2080 $0.0260 $0.2120 $0.0260 $0.2820 $0.1380 $0.0210 $0.1910 $0.1160 $0.0570 $0.0520 $0.1210 $0.1370 $0.0250 $0.0720 $0.2580 $0.0660 $0.7230 $0.1160 $0.0230 $0.0680 $0.1570 $0.0170 $0.1190 $0.1990 $0.0910 $0.6170 $0.0200 $5.1130 $5.1130 $5.1130 $5.1130 Switched $0.0530 $0.1280 $0.4690 $0.0980 $0.0340 $0.6420 $0.2230 $0.0410 $0.2270 $0.0410 $0.2970 $0.1530 $0.0360 $0.2060 $0.1310 $0.0720 $0.0670 $0.1360 $0.1520 $0.0400 $0.0870 $0.2730 $0.0810 $0.7380 $0.1310 $0.0380 $0.0830 $0.1720 $0.0320 $0.1340 $0.2140 $0.1060 $0.6320 $0.0350 $5.1280 $5.1280 $5.1280 $5.1280 SPRINT SCHEDULE NO. 12 Original Page 60065 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) Country Oman Pakistan Palau Pale Auth Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Reunion Island Romania Russia Rwanda San Marino Sao Tome/Prince Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Helena St Kitts/Nevis St Lucia St Pierre/Miqu St Vincent/Gren Sudan Suriname Price Per Minute Dedicated $0.0990 $0.0320 $0.1880 $0.1430 $0.0360 $0.5420 $0.0360 $0.0200 $0.1060 $0.0280 $0.0230 $0.1340 $0.0300 $0.0300 $0.0280 $0.1350 $0.2120 $0.9680 $0.0890 $0.3430 $0.1040 $0.2380 $0.3540 $0.0220 $0.0680 $0.0260 $0.0260 $0.8080 $0.4100 $0.0420 $0.0230 $0.0900 $1.6080 $0.0800 $0.0720 $0.1910 $0.0800 $0.1400 $0.1170 Switched $0.1140 $0.0470 $0.2030 $0.1580 $0.0510 $0.5570 $0.0510 $0.0350 $0.1210 $0.0430 $0.0380 $0.1490 $0.0450 $0.0450 $0.0430 $0.1500 $0.2270 $0.9830 $0.1040 $0.3580 $0.1190 $0.2530 $0.3690 $0.0370 $0.0830 $0.0410 $0.0410 $0.8230 $0.4250 $0.0570 $0.0380 $0.1050 $1.6230 $0.0950 $0.0870 $0.2060 $0.0950 $0.1550 $0.1320 SPRINT SCHEDULE NO. 12 Original Page 60066 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) Country Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad/Tobago Tunisia Turkey Turkmenistan Turks/Caicos Tuvalu Uganda Ukraine UAE United Kingdom Upts Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis/Futuna Island Western Samoa Yemen Republic Zambia Zimbabwe Price Per Minute Dedicated $0.0770 $0.0220 $0.0220 $0.0970 $0.0250 $0.1210 $0.2120 $0.0250 $0.3180 $0.7760 $0.3300 $0.0410 $0.2120 $0.0230 $0.1010 $0.0880 $0.5120 $0.1120 $0.0900 $0.1450 $0.0160 $0.6490 $0.0490 $0.0530 $0.3770 $0.0210 $0.0450 $0.5580 $0.3720 $0.1330 $0.0730 $0.0940 Switched $0.0920 $0.0370 $0.0370 $0.1120 $0.0400 $0.1360 $0.2270 $0.0400 $0.3330 $0.7910 $0.3450 $0.0560 $0.2270 $0.0380 $0.1160 $0.1030 $0.5270 $0.1270 $0.1050 $0.1600 $0.0310 $0.6640 $0.0640 $0.0680 $0.3920 $0.0360 $0.0600 $0.5730 $0.3870 $0.1480 $0.0880 $0.1090 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60067 Cancels Original Page 60067 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) 8.1.F.(1).Customer will receive a Type Three Discount of 55%, in lieu of all other Discounts, on its international (domestic origination) Voice VPN Solutions Service Usage Charges, except in those countries listed in section 8.1.F. 8.1.G. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Anguilla Argentina Australia Bahamas Bahrain Barbados Belgium Bermuda Brazil Bvi (Tortola) Canada Cayman Islands Chile China Colombia Costa Rica Cyprus Czech Republic Denmark Dominica Dominican Republic Ecuador El Salvador Fiji Finland France Germany Price Per Minute Dedicated Switched $0.1160 $0.1310 $0.2220 $0.2370 $0.0360 $0.0510 $0.0470 $0.0620 $0.0570 $0.0720 $0.0770 $0.0920 $0.0490 $0.0640 $0.0530 $0.0680 $0.1050 $0.1200 $0.1160 $0.1310 $0.0160 $0.0310 $0.0840 $0.0990 $0.1720 $0.1870 $0.1110 $0.1260 $0.1580 $0.1730 $0.1800 $0.1950 $0.0260 $0.0410 $0.1220 $0.1370 $0.0320 $0.0470 $0.1110 $0.1260 $0.2120 $0.2270 $0.1800 $0.1950 $0.2120 $0.2270 $0.1780 $0.1930 $0.2000 $0.2150 $0.0700 $0.0850 $0.0370 $0.0520 SPRINT SCHEDULE NO. 12 Original Page 60067.1 ___ Revised Page _______ Cancels ________ Page _______ Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) Country Greece Grenada Guatemala Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Korea (South) Luxembourg Macau Malaysia Mexico Montserrat Netherlands Neth Antilles New Zealand Nicaragua Norway Panama Peru Philippines Poland Portugal Price Per Minute Dedicated Switched $0.0630 $0.0780 $0.0950 $0.1100 $0.2120 $0.2270 $0.1900 $0.2050 $0.0310 $0.0460 $0.0430 $0.0580 $0.1580 $0.1730 $0.2220 $0.2370 $0.0700 $0.0850 $0.1080 $0.1230 $0.0290 $0.0440 $0.0730 $0.0880 $0.0730 $0.0880 $0.0410 $0.0560 $0.0290 $0.0440 $0.1690 $0.1840 $0.0290 $0.0440 $0.0900 $0.1050 $0.1260 $0.1410 $0.0310 $0.0460 $0.1050 $0.1200 $0.0280 $0.0430 $0.2540 $0.2690 $0.0950 $0.1100 $0.0840 $0.0990 $0.2760 $0.2910 $0.2120 $0.2270 $0.0260 $0.0410 $0.1310 $0.1460 SPRINT SCHEDULE NO. 12 Original Page 60068 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) Country Russia Singapore South Africa Spain St Kitts/Nevis St Lucia St Vincent/Gren Sweden Switzerland Taiwan Thailand Trinidad/Tobago Turkey Uae United Kingdom Uruguay Venezuela Price Per Minute Dedicated Switched $0.0730 $0.0880 $0.0220 $0.0370 $0.0420 $0.0570 $0.1920 $0.2070 $0.1110 $0.1260 $0.0950 $0.1100 $0.1110 $0.1260 $0.1210 $0.1360 $0.0490 $0.0640 $0.1160 $0.1310 $0.2120 $0.2270 $0.0720 $0.0870 $0.1110 $0.1260 $0.1690 $0.1840 $0.0420 $0.0570 $0.0840 $0.0990 $0.1900 $0.2050 8.1.G.(1).Customer will receive a Type Three Discount of 70%, in lieu of all other Discounts, on its international Voice VPN Solutions Toll Free Service Usage Charges, except in those countries listed in section 8.1.G. 8.1.H. Customer will receive a Type Three Discount of 80%,instead of the all other discounts, on its Sprint Voice VPN Solutions FONCARD International Access Service Usage Charges. 8.1.I. Customer will receive a Type Four Usage Discount on its international FONCARD (international origination) per call surcharge. Customer will not receive a discount on the payphone surcharge for payphone-originated calls. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60069 Cancels Original Page 60069 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) FONCARD FONCARD BOC BOC Collect Collect Station-to-Station Person-to-Person Station-to-Station Person-to-Person Station-to-Station Person-to-Person Per Call Surcharge $0.30 $2.25 $0.30 $2.25 $0.30 $3.00 8.1.J. Customer will receive a Type Four Usage Discount on its international FONCARD (domestic origination) per call surcharge. Customer will not receive a discount on the payphone surcharge for payphone-originated calls. Origination United States United States Hawaii Hawaii Alaska Alaska Puerto Rico Puerto Rico Guam Guam CNMI CNMI Destination Canada International Canada International Canada International Canada International Canada International Canada International Per Call Surcharge $0.50 $0.50 $0.38 $0.50 $0.38 $0.50 $0.38 $0.50 $0.38 $0.50 $0.38 $0.50 8.1.K. Customer will receive a Type Four Discount on its Sprint Voice VPN Solutions International FONCARD (Canada origination). Customer will not receive a discount on the Payphone Surcharge for payphone-originated calls. Origination Canada Canada Canada Canada Destination U.S., Hawaii, Alaska, Canada Guam, CNMI International Puerto Rico Per Call Surcharge $0.30 $0.38 $0.30 $0.38 SPRINT SCHEDULE NO. 12 Original Page 60070 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) 8.1.L.(1). Customer will receive a Type Four Usage Discount on its interstate outbound SDS Voice VPN Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Per minute $0.0275 $0.0275 $0.0275 $0.0430 8.1.L.(2). Customer will receive a Type Three Net Effective Discount of 50%, in lieu of all other discounts on its intrastate outbound SDS voice VPN Solutions service usage Charges. 8.1.M.(1). Customer will receive a Type Four Usage Discount on its interstate Toll Free SDS Voice VPN Service Usage Charges. Call Type Per minute On-Off; Off-On $0.0350 Off-Off $0.0595 8.1.M.(2). Customer will receive a Type Three Net Effective Discount of 50%, in lieu of all other discounts on its intrastate Toll Free SDS voice VPN Solutions service usage Charges. 8.2.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs)with a 1 year or longer Order Term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. SPRINT SCHEDULE NO. 12 Original Page 60071 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 302-633 303-662 408-553 512-321 602-458 707-577 714-935 MRC $180 $180 $180 $180 $180 $180 $180 NPA-NXX 719-590 781-860 858-535 916-788 970-278 978-681 MRC $180 $180 $180 $180 $180 $180 8.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-3 local access line at an NPA-NXXs (or successor NPA-NXXs)with a 1 year or longer Order Term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 408-902 MRC $1,013 NPA-NXX 719-590 MRC $834* *Per SCA with access through AAV. 8.2.D. Customer will receive a Type Four Discount of $75 on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 8.3.A. Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 8.3.B. For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60072 Cancels Original Page 60072 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) 8.3.C. Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. 8.3.D. Customer will receive a waiver of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 8.3.E. Customer will receive a waiver of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 8.3.F. Customer will receive a Type Three Discount of 50% of the toll free service group MRC for Off-Net Route Advance. 8.3.G. Customer will receive a Type Three Discount of 50% of the toll free service group MRC for On-Net Route Advance. 8.3.H. Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice Solutions Basic Accounting Code feature at each Customer location using the basic account code feature. 8.3.I. Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice Solutions Advanced Accounting Code feature at each Customer location using the advanced account code feature. 8.3.J. Customer will receive a Type Three Discount of 50% of the Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing SPRINT SCHEDULE NO. 12 Original Page 60073 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8919 CSA OPTION 3.8919 (Continued) 5.0 Discounts and Credits: (Continued) 8.3.K. Customer will of the Enhanced Toll Call Allocation, Day Time of Day Routing, receive a Type Three Discount of 50% Free charges for Area Code Routing, of Week Routing, Day of Year Routing, and Area Code/Exchange Routing. 8.3.L. Customer will receive a Type Three Discount of 50% for Enhanced Toll Free Routing Sets. 8.3.M. Customer will receive a Type Three Discount of 50% of the non-recurring installation charges for Enhanced Toll Free Command Routing. 8.3.N. Customer will receive a Type Three Discount of 50% of the fixed non-recurring charges for Area Code Selection. 8.3.O. Customer will receive a Type Three Discount of 50% on installation charges for Real Time ANI per call fees 8.3.P. Customer will receive a waiver of the Ultra Toll Free monthly service charge. Usage charges are exempt form this waiver. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60074 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. Customer may, upon Sprint’s approval, renew the Initial Term of this agreement for up to two one-year renewal terms (each, a “Renewal Term”) upon Customer giving Sprint at least 60 days’ written notice to Sprint prior to the expiration of the Initial Term or the first Renewal Term, as applicable. After the expiration of the Term, or termination of this Agreement, whichever is applicable, Customer may, subject to the terms set forth herein and by giving 30 days’ written notice to Sprint, begin a transition period of up to 180 days during which Sprint will reasonably cooperate with Customer to transition Customer’s wireline Services to a successor vendor (“Transition Period”). During the Transition Period, Sprint will continue to charge Customer for wireline services at the rates and discounts set forth in this CSA. If at the expiration of the Term or termination of this Agreement, Customer is found not to be in material compliance with the terms and conditions of the Agreement during the Transition Period, Sprint may adjust Customer’s Services charges as a condition for providing the Transition Period or terminate this Agreement. The quality and level of performance during the Transition Period shall not be materially degraded from the quality and level provided during the Term. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $1,000,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. SPRINT SCHEDULE NO. 12 Original Page 60075 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) 8.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 8.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD Price Per Minute $0.0100 $0.0130 $0.0130 $0.0240 $0.0320 8.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0130 $0.0240 8.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60076 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah On-On $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 On-Off $0.0365 $0.0439 $0.0407 $0.0200 $0.0341 $0.0219 $0.0227 $0.0322 $0.0256 $0.0299 $0.0598 $0.0222 $0.0245 $0.0725 $0.0312 $0.0499 $0.0259 $0.0291 $0.0210 $0.0306 $0.0295 $0.0565 $0.0344 $0.0602 $0.0841 $0.0416 $0.0266 $0.0357 $0.0247 $0.0294 $0.0275 $0.0326 $0.1451 $0.0252 $0.0338 $0.0469 $0.0349 $0.0207 $0.0274 $0.0311 $0.1079 $0.0309 $0.0230 $0.0375 Off-On $0.0365 $0.0439 $0.0407 $0.0200 $0.0341 $0.0219 $0.0227 $0.0322 $0.0256 $0.0299 $0.0598 $0.0222 $0.0245 $0.0725 $0.0312 $0.0499 $0.0259 $0.0291 $0.0210 $0.0306 $0.0295 $0.0565 $0.0344 $0.0602 $0.0841 $0.0416 $0.0266 $0.0357 $0.0247 $0.0294 $0.0275 $0.0326 $0.1451 $0.0252 $0.0338 $0.0469 $0.0349 $0.0207 $0.0274 $0.0311 $0.1079 $0.0309 $0.0230 $0.0375 Off-Off $0.0666 $0.0691 $0.0659 $0.0300 $0.0499 $0.0315 $0.0311 $0.0521 $0.0315 $0.0453 $0.0986 $0.0324 $0.0344 $0.1000 $0.0418 $0.0662 $0.0333 $0.0450 $0.0294 $0.0422 $0.0372 $0.0864 $0.0456 $0.0939 $0.1277 $0.0667 $0.0457 $0.0651 $0.0361 $0.0348 $0.0480 $0.0478 $0.2125 $0.0325 $0.0516 $0.0589 $0.0519 $0.0254 $0.0418 $0.0443 $0.1735 $0.0438 $0.0327 $0.0529 FONCARD $0.1166 $0.1191 $0.1159 $0.0460 $0.0999 $0.0815 $0.0811 $0.1021 $0.0815 $0.0953 $0.1486 $0.0824 $0.0844 $0.1500 $0.0918 $0.1162 $0.0833 $0.0950 $0.0794 $0.0922 $0.0872 $0.1364 $0.0956 $0.1439 $0.1777 $0.1167 $0.0957 $0.1151 $0.0861 $0.0848 $0.0980 $0.0978 $0.2625 $0.0825 $0.1016 $0.1089 $0.1019 $0.0754 $0.0918 $0.0943 $0.2235 $0.0938 $0.0827 $0.1029 SPRINT SCHEDULE NO. 12 Original Page 60077 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) State Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 On-Off $0.0507 $0.0213 $0.0387 $0.0263 $0.0329 $0.0361 Off-On $0.0507 $0.0213 $0.0387 $0.0263 $0.0329 $0.0361 Off-Off $0.0650 $0.0242 $0.0543 $0.0344 $0.0510 $0.0526 FONCARD $0.1150 $0.0742 $0.1043 $0.0844 $0.1010 $0.1026 8.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Price Per Minute Dedicated $0.0451 $0.0402 $0.0402 $0.0200 $0.0308 $0.0246 $0.0234 $0.0349 $0.0209 $0.0304 $0.0538 $0.0252 $0.0248 $0.0425 $0.0256 $0.0313 $0.0224 $0.0309 $0.0234 $0.0266 $0.0227 $0.0449 $0.0262 $0.0487 $0.0586 $0.0401 $0.0341 $0.0444 $0.0263 $0.0204 $0.0355 $0.0302 $0.0824 Switched $0.0761 $0.0663 $0.0664 $0.0300 $0.0476 $0.0352 $0.0329 $0.0558 $0.0278 $0.0468 $0.0936 $0.0364 $0.0357 $0.0710 $0.0372 $0.0486 $0.0307 $0.0478 $0.0328 $0.0393 $0.0314 $0.0758 $0.0384 $0.0834 $0.1032 $0.0662 $0.0542 $0.0747 $0.0386 $0.0268 $0.0571 $0.0463 $0.1508 SPRINT SCHEDULE NO. 12 Original Page 60078 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) State Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0224 $0.0327 $0.0269 $0.0319 $0.0197 $0.0293 $0.0282 $0.0806 $0.0280 $0.0247 $0.0305 $0.0294 $0.0179 $0.0306 $0.0231 $0.0332 $0.0314 Switched $0.0307 $0.0515 $0.0399 $0.0499 $0.0254 $0.0447 $0.0424 $0.1473 $0.0419 $0.0354 $0.0469 $0.0447 $0.0218 $0.0473 $0.0321 $0.0523 $0.0489 8.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound Service Usage Charges to the following countries. Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua/Barbuda Argentina Armenia Aruba Ascension Island Australia Australian Terr Austria Price Per Minute Dedicated $0.2440 $0.0500 $0.0650 Domestic $0.0320 $0.0930 $0.0300 $0.1180 $0.0210 $0.0940 $0.0840 $1.6080 $0.0200 $2.1400 $0.0250 Switched $0.2590 $0.0650 $0.0800 Domestic $0.0470 $0.1080 $0.0450 $0.1330 $0.0360 $0.1090 $0.0990 $1.6230 $0.0350 $2.1550 $0.0400 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60079 Cancels Original Page 60079 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) Country Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia/Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Bvi (Tortola) Cambodia Cameroon Canada Canada Northern Territories Cape Verde Islands Cayman Islands Central Afr Rep Chad Chile China Colombia Comoros Congo Congo Dem Rep Price Per Minute Dedicated $0.1890 $0.0840 $0.0410 $0.0450 $0.0260 $0.1930 $0.0220 $0.1890 $0.2130 $0.0370 $0.0980 $0.0670 $0.1160 $0.0800 $0.0300 $0.0240 $0.0430 $0.2010 $0.0820 $0.0860 $0.0430 $0.1370 $0.0140 $0.1690 $0.1630 $0.0490 $0.5420 $0.2440 $0.0320 $0.0170 $0.0240 $0.2600 $0.3740 $0.4040 Switched $0.2040 $0.0990 $0.0560 $0.0600 $0.0410 $0.2080 $0.0370 $0.2040 $0.2280 $0.0520 $0.1130 $0.0820 $0.1310 $0.0950 $0.0450 $0.0390 $0.0580 $0.2160 $0.0970 $0.1010 $0.0580 $0.1520 $0.0290 $0.1840 $0.1780 $0.0640 $0.5570 $0.2590 $0.0470 $0.0320 $0.0390 $0.2750 $0.3890 $0.4190 SPRINT SCHEDULE NO. 12 Original Page 60080 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) Country Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Mob Sat Greece Greenland Grenada Guadeloupe Guantanamo Guatemala Price Per Minute Dedicated $0.5580 $0.0310 $0.0210 $0.8320 $0.0170 $0.0290 $0.0220 $1.9800 $0.3060 $0.0720 $0.0340 $0.5950 $0.1020 $0.0890 $0.1280 $0.2040 $0.2250 $0.0250 $0.1690 $0.8620 $0.0650 $0.1670 $0.0500 $0.0230 $0.0430 $0.2710 $0.3470 $0.3840 $0.0340 $0.0160 $0.1750 $0.1430 $3.1420 $0.0220 $0.4860 $0.0880 $0.0260 $0.8320 $0.0770 Switched $0.5730 $0.0460 $0.0360 $0.8470 $0.0320 $0.0440 $0.0370 $1.9950 $0.3210 $0.0870 $0.0490 $0.6100 $0.1170 $0.1040 $0.1430 $0.2190 $0.2400 $0.0400 $0.1840 $0.8770 $0.0800 $0.1820 $0.0650 $0.0380 $0.0580 $0.2860 $0.3620 $0.3990 $0.0490 $0.0310 $0.1900 $0.1580 $3.1570 $0.0370 $0.5010 $0.1030 $0.0410 $0.8470 $0.0920 SPRINT SCHEDULE NO. 12 Original Page 60081 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) Country Guinea Republic Of Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Inmarsat Snac Int’l Net Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Price Per Minute Dedicated $0.3810 $0.2220 $0.2010 $0.2540 $0.1110 $0.0200 $0.0260 $0.0220 $0.0220 $0.0370 $4.6440 $1.5010 $0.0740 $0.0900 $0.0220 $0.0800 $0.0190 $0.2260 $0.0690 $0.0310 $0.0840 $0.0260 $0.0950 $0.4890 $0.5420 $0.0210 $0.0910 $0.1010 $0.0390 $0.0470 $0.0850 $0.1630 $0.2860 $0.2020 $0.4710 $0.0280 $0.0200 Switched $0.3960 $0.2370 $0.2160 $0.2690 $0.1260 $0.0350 $0.0410 $0.0370 $0.0370 $0.0520 $4.6590 $1.5160 $0.0890 $0.1050 $0.0370 $0.0950 $0.0340 $0.2410 $0.0840 $0.0460 $0.0990 $0.0410 $0.1100 $0.5040 $0.5570 $0.0360 $0.1060 $0.1160 $0.0540 $0.0620 $0.1000 $0.1780 $0.3010 $0.2170 $0.4860 $0.0430 $0.0350 SPRINT SCHEDULE NO. 12 Original Page 60082 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) Country Macau Macedonia Madagascar Malawi Malaysia Maldives Rep Mali Malta Republic Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Nether/ Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norway Ocean Atlantic E Ocean Atlantic W Ocean Indian Ocean Pacific Price Per Minute Dedicated $0.0380 $0.1130 $0.4540 $0.0830 $0.0190 $0.6270 $0.2080 $0.0260 $0.2120 $0.0260 $0.2820 $0.1380 $0.0210 $0.1910 $0.1160 $0.0570 $0.0520 $0.1210 $0.1370 $0.0250 $0.0720 $0.2580 $0.0660 $0.7230 $0.1160 $0.0230 $0.0680 $0.1570 $0.0170 $0.1190 $0.1990 $0.0910 $0.6170 $0.0200 $5.1130 $5.1130 $5.1130 $5.1130 Switched $0.0530 $0.1280 $0.4690 $0.0980 $0.0340 $0.6420 $0.2230 $0.0410 $0.2270 $0.0410 $0.2970 $0.1530 $0.0360 $0.2060 $0.1310 $0.0720 $0.0670 $0.1360 $0.1520 $0.0400 $0.0870 $0.2730 $0.0810 $0.7380 $0.1310 $0.0380 $0.0830 $0.1720 $0.0320 $0.1340 $0.2140 $0.1060 $0.6320 $0.0350 $5.1280 $5.1280 $5.1280 $5.1280 SPRINT SCHEDULE NO. 12 Original Page 60083 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) Country Oman Pakistan Palau Pale Auth Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Reunion Island Romania Russia Rwanda San Marino Sao Tome/Prince Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Helena St Kitts/Nevis St Lucia St Pierre/Miqu St Vincent/Gren Sudan Suriname Price Per Minute Dedicated $0.0990 $0.0320 $0.1880 $0.1430 $0.0360 $0.5420 $0.0360 $0.0200 $0.1060 $0.0280 $0.0230 $0.1340 $0.0300 $0.0300 $0.0280 $0.1350 $0.2120 $0.9680 $0.0890 $0.3430 $0.1040 $0.2380 $0.3540 $0.0220 $0.0680 $0.0260 $0.0260 $0.8080 $0.4100 $0.0420 $0.0230 $0.0900 $1.6080 $0.0800 $0.0720 $0.1910 $0.0800 $0.1400 $0.1170 Switched $0.1140 $0.0470 $0.2030 $0.1580 $0.0510 $0.5570 $0.0510 $0.0350 $0.1210 $0.0430 $0.0380 $0.1490 $0.0450 $0.0450 $0.0430 $0.1500 $0.2270 $0.9830 $0.1040 $0.3580 $0.1190 $0.2530 $0.3690 $0.0370 $0.0830 $0.0410 $0.0410 $0.8230 $0.4250 $0.0570 $0.0380 $0.1050 $1.6230 $0.0950 $0.0870 $0.2060 $0.0950 $0.1550 $0.1320 SPRINT SCHEDULE NO. 12 Original Page 60084 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) Country Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad/Tobago Tunisia Turkey Turkmenistan Turks/Caicos Tuvalu Uganda Ukraine UAE United Kingdom Upts Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis/Futuna Island Western Samoa Yemen Republic Zambia Zimbabwe Price Per Minute Dedicated $0.0770 $0.0220 $0.0220 $0.0970 $0.0250 $0.1210 $0.2120 $0.0250 $0.3180 $0.7760 $0.3300 $0.0410 $0.2120 $0.0230 $0.1010 $0.0880 $0.5120 $0.1120 $0.0900 $0.1450 $0.0160 $0.6490 $0.0490 $0.0530 $0.3770 $0.0210 $0.0450 $0.5580 $0.3720 $0.1330 $0.0730 $0.0940 Switched $0.0920 $0.0370 $0.0370 $0.1120 $0.0400 $0.1360 $0.2270 $0.0400 $0.3330 $0.7910 $0.3450 $0.0560 $0.2270 $0.0380 $0.1160 $0.1030 $0.5270 $0.1270 $0.1050 $0.1600 $0.0310 $0.6640 $0.0640 $0.0680 $0.3920 $0.0360 $0.0600 $0.5730 $0.3870 $0.1480 $0.0880 $0.1090 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60085 Cancels Original Page 60085 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) 8.1.F.(1).Customer will receive a Type Three Discount of 55%, in lieu of all other Discounts, on its international (domestic origination) Voice VPN Solutions Service Usage Charges, except in those countries listed in section 8.1.F. 8.1.G. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Anguilla Argentina Australia Bahamas Bahrain Barbados Belgium Bermuda Brazil Bvi (Tortola) Canada Cayman Islands Chile China Colombia Costa Rica Cyprus Czech Republic Denmark Dominica Dominican Republic Ecuador El Salvador Fiji Finland France Germany Price Per Minute Dedicated Switched $0.1160 $0.1310 $0.2220 $0.2370 $0.0360 $0.0510 $0.0470 $0.0620 $0.0570 $0.0720 $0.0770 $0.0920 $0.0490 $0.0640 $0.0530 $0.0680 $0.1050 $0.1200 $0.1160 $0.1310 $0.0160 $0.0310 $0.0840 $0.0990 $0.1720 $0.1870 $0.1110 $0.1260 $0.1580 $0.1730 $0.1800 $0.1950 $0.0260 $0.0410 $0.1220 $0.1370 $0.0320 $0.0470 $0.1110 $0.1260 $0.2120 $0.2270 $0.1800 $0.1950 $0.2120 $0.2270 $0.1780 $0.1930 $0.2000 $0.2150 $0.0700 $0.0850 $0.0370 $0.0520 SPRINT SCHEDULE NO. 12 Original Page 60085.1 ___ Revised Page _______ Cancels ________ Page _______ Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) Country Greece Grenada Guatemala Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Korea (South) Luxembourg Macau Malaysia Mexico Montserrat Netherlands Neth Antilles New Zealand Nicaragua Norway Panama Peru Philippines Poland Portugal Price Per Minute Dedicated Switched $0.0630 $0.0780 $0.0950 $0.1100 $0.2120 $0.2270 $0.1900 $0.2050 $0.0310 $0.0460 $0.0430 $0.0580 $0.1580 $0.1730 $0.2220 $0.2370 $0.0700 $0.0850 $0.1080 $0.1230 $0.0290 $0.0440 $0.0730 $0.0880 $0.0730 $0.0880 $0.0410 $0.0560 $0.0290 $0.0440 $0.1690 $0.1840 $0.0290 $0.0440 $0.0900 $0.1050 $0.1260 $0.1410 $0.0310 $0.0460 $0.1050 $0.1200 $0.0280 $0.0430 $0.2540 $0.2690 $0.0950 $0.1100 $0.0840 $0.0990 $0.2760 $0.2910 $0.2120 $0.2270 $0.0260 $0.0410 $0.1310 $0.1460 SPRINT SCHEDULE NO. 12 Original Page 60086 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) Country Russia Singapore South Africa Spain St Kitts/Nevis St Lucia St Vincent/Gren Sweden Switzerland Taiwan Thailand Trinidad/Tobago Turkey Uae United Kingdom Uruguay Venezuela Price Per Minute Dedicated Switched $0.0730 $0.0880 $0.0220 $0.0370 $0.0420 $0.0570 $0.1920 $0.2070 $0.1110 $0.1260 $0.0950 $0.1100 $0.1110 $0.1260 $0.1210 $0.1360 $0.0490 $0.0640 $0.1160 $0.1310 $0.2120 $0.2270 $0.0720 $0.0870 $0.1110 $0.1260 $0.1690 $0.1840 $0.0420 $0.0570 $0.0840 $0.0990 $0.1900 $0.2050 8.1.G.(1).Customer will receive a Type Three Discount of 70%, in lieu of all other Discounts, on its international Voice VPN Solutions Toll Free Service Usage Charges, except in those countries listed in section 8.1.G. 8.1.H. Customer will receive a Type Three Discount of 80%,instead of the all other discounts, on its Sprint Voice VPN Solutions FONCARD International Access Service Usage Charges. 8.1.I. Customer will receive a Type Four Usage Discount on its international FONCARD (international origination) per call surcharge. Customer will not receive a discount on the payphone surcharge for payphone-originated calls. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60087 Cancels Original Page 60087 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) FONCARD FONCARD BOC BOC Collect Collect Station-to-Station Person-to-Person Station-to-Station Person-to-Person Station-to-Station Person-to-Person Per Call Surcharge $0.30 $2.25 $0.30 $2.25 $0.30 $3.00 8.1.J. Customer will receive a Type Four Usage Discount on its international FONCARD (domestic origination) per call surcharge. Customer will not receive a discount on the payphone surcharge for payphone-originated calls. Origination United States United States Hawaii Hawaii Alaska Alaska Puerto Rico Puerto Rico Guam Guam CNMI CNMI Destination Canada International Canada International Canada International Canada International Canada International Canada International Per Call Surcharge $0.50 $0.50 $0.38 $0.50 $0.38 $0.50 $0.38 $0.50 $0.38 $0.50 $0.38 $0.50 8.1.K. Customer will receive a Type Four Discount on its Sprint Voice VPN Solutions International FONCARD (Canada origination). Customer will not receive a discount on the Payphone Surcharge for payphone-originated calls. Origination Canada Canada Canada Canada Destination U.S., Hawaii, Alaska, Canada Guam, CNMI International Puerto Rico Per Call Surcharge $0.30 $0.38 $0.30 $0.38 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60088 Cancels Original Page 60088 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) 8.1.L.(1). Customer will receive a Type Four Usage Discount on its interstate outbound SDS Voice VPN Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Per minute $0.0275 $0.0275 $0.0275 $0.0430 8.1.L.(2). Customer will receive a Type Three Net Effective Discount of 50%, in lieu of all other discounts on its intrastate outbound SDS voice VPN Solutions service usage Charges. 8.1.M.(1) Customer will receive a Type Four Usage Discount on its interstate Toll Free SDS Voice VPN Service Usage Charges. Call Type Per minute On-Off; Off-On $0.0350 Off-Off $0.0595 8.1.M.(2). Customer will receive a Type Three Net Effective Usage Discount of 50%, in lieu of all other discounts on its intrastate Toll Free SDS Voice VPN Service Usage Charges. 8.2.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs)with a 1 year or longer Order Term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60089 Cancels Original Page 60089 Effective October 30, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 302-633 303-662 408-553 512-321 602-458 707-577 714-935 MRC $180 $180 $180 $180 $180 $180 $180 NPA-NXX 719-590 781-860 858-535 916-788 970-278 978-681 408-236 MRC $180 $180 $180 $180 $180 $180 $144 8.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-3 local access line at an NPA-NXXs (or successor NPA-NXXs)with a 1 year or longer Order Term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 408-902 MRC $1,013 NPA-NXX 719-590 MRC $834* *Per SCA230363 with access through AAV. 8.2.D. Customer will receive a Type Four Discount of $75 on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 8.3.A. Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 8.3.B. For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 8.3.C. Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed or in service during the Term. SPRINT SCHEDULE NO. 12 Original Page 60090 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) 8.3.D. Customer will receive a waiver of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 8.3.E. Customer will receive a waiver of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 8.3.F. Customer will receive a Type Three Discount of 50% of the toll free service group MRC for Off-Net Route Advance. 8.3.G. Customer will receive a Type Three Discount of 50% of the toll free service group MRC for On-Net Route Advance. 8.3.H. Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice Solutions Basic Accounting Code feature at each Customer location using the basic account code feature. 8.3.I. Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice Solutions Advanced Accounting Code feature at each Customer location using the advanced account code feature. 8.3.J. Customer will receive a Type Three Discount of 50% of the Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing 8.3.K. Customer will of the Enhanced Toll Call Allocation, Day Time of Day Routing, receive a Type Three Discount of 50% Free charges for Area Code Routing, of Week Routing, Day of Year Routing, and Area Code/Exchange Routing. SPRINT SCHEDULE NO. 12 Original Page 60091 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8920 CSA OPTION 3.8920 (Continued) 5.0 Discounts and Credits: (Continued) 8.3.L. Customer will receive a Type Three Discount of 50% for Enhanced Toll Free Routing Sets. 8.3.M. Customer will receive a Type Three Discount of 50% of the non-recurring installation charges for Enhanced Toll Free Command Routing. 8.3.N. Customer will receive a Type Three Discount of 50% of the fixed non-recurring charges for Area Code Selection. 8.3.O. Customer will receive a Type Three Discount of 50% on installation charges for Real Time ANI per call fees 8.3.P. Customer will receive a waiver of the Ultra Toll Free monthly service charge. Usage charges are exempt from this waiver. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60092 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 1.0 Term: The Initial Term of this Option is 60 months from the Commencement Date of the Agreement. Customer may request two 12-month Renewal Terms with at least 90 days’ written notice before the Initial Term or first Renewal Term expires. Sprint reserves the right to reject the Renewal Terms by providing at least 60 days’ written notice to Customer before the Initial Term expires or first Renewal Term. Customer may by giving 30 days’ written notice to Sprint, prior to the end of the then existing Term or Renewal Term (as applicable), begin a transition period of up to 90 days during which Sprint will cooperate with Customer to transition Customer’s Network Services to a successor vendor (“Transition Period”). During the Transition Period, Customer will continue to receive the rates and Discounts for Network Services set forth in this CSA. Credits or waivers will not apply during the Transition Period. If, on completion of the initial Term, Customer is found not to be in compliance with the Terms and Conditions as specified within its Agreement, Sprint may adjust Customer’s Services Charges or terminate the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Sprint Interactive Toll Free Service Domestic Access 3.0 Minimum Service Commitments: Customer's MSC is $8,500,000 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. SPRINT SCHEDULE NO. 12 Original Page 60093 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Attachment A-1 1.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, threeyear Term, $960,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 1.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0155 $0.0165 $0.0165 $0.0300 $0.0500 $0.0600 1.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0165 $0.0300 1.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound SDS Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0355 $0.0365 $0.0365 $0.0500 SPRINT SCHEDULE NO. 12 Original Page 60094 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) 1.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges in the following states. Price Per Minute State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon On-On $0.0392 $0.0250 $0.0670 $0.0200 $0.0576 $0.0372 $0.0390 $0.0589 $0.0400 $0.0250 $0.0756 $0.0250 $0.0456 $0.0594 $0.0504 $0.0504 $0.0250 $0.0366 $0.0424 $0.0252 $0.0336 $0.0568 $0.0414 $0.0710 $0.0621 $0.0568 $0.0396 $0.0594 $0.0468 $0.0760 $0.0448 $0.0414 $0.0747 $0.0354 $0.0390 $0.0406 On-Off $0.0406 $0.0776 $0.0690 $0.0279 $0.0592 $0.0384 $0.0402 $0.0608 $0.0416 $0.0331 $0.0783 $0.0272 $0.0472 $0.0612 $0.0518 $0.0518 $0.0300 $0.0378 $0.0432 $0.0258 $0.0348 $0.0584 $0.0432 $0.0730 $0.0648 $0.0584 $0.0408 $0.0612 $0.0486 $0.0784 $0.0464 $0.0426 $0.0774 $0.0366 $0.0402 $0.0420 Off-On $0.0406 $0.0776 $0.0690 $0.0279 $0.0592 $0.0384 $0.0402 $0.0608 $0.0416 $0.0331 $0.0783 $0.0272 $0.0472 $0.0612 $0.0518 $0.0518 $0.0300 $0.0378 $0.0432 $0.0258 $0.0348 $0.0584 $0.0432 $0.0730 $0.0648 $0.0584 $0.0408 $0.0612 $0.0486 $0.0784 $0.0464 $0.0426 $0.0774 $0.0366 $0.0402 $0.0420 Off-Off $0.0616 $0.1297 $0.1080 $0.0414 $0.1017 $0.0570 $0.0528 $0.0945 $0.0707 $0.0499 $0.1269 $0.0342 $0.0588 $0.0840 $0.0642 $0.0798 $0.0415 $0.0816 $0.0588 $0.0632 $0.0528 $0.1179 $0.0588 $0.1320 $0.1088 $0.0704 $0.0660 $0.1008 $0.0603 $0.1368 $0.0584 $0.0847 $0.1296 $0.0570 $0.0833 $0.0688 FONCARDOn $0.1890 $0.1276 $0.2700 $0.0779 $0.2160 $0.1620 $0.1620 $0.2565 $0.2160 $0.0831 $0.2430 $0.0772 $0.2160 $0.2430 $0.1890 $0.1890 $0.0823 $0.1620 $0.2160 $0.1620 $0.1620 $0.2160 $0.1620 $0.2700 $0.2430 $0.2160 $0.1620 $0.2430 $0.2430 $0.2160 $0.2160 $0.1620 $0.2430 $0.1620 $0.1620 $0.1890 FONCARDOff $0.1890 $0.1797 $0.2700 $0.0914 $0.2430 $0.1620 $0.1620 $0.2430 $0.1890 $0.0999 $0.2430 $0.0842 $0.1620 $0.2160 $0.1620 $0.1890 $0.0916 $0.1620 $0.1620 $0.2160 $0.1620 $0.2430 $0.1620 $0.2700 $0.2160 $0.2160 $0.1620 $0.1890 $0.2430 $0.2430 $0.2160 $0.1890 $0.2160 $0.1620 $0.1890 $0.2160 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60095 Cancels Original Page 60095 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Minute State Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0250 $0.0408 $0.0396 $0.0850 $0.0396 $0.0200 $0.0444 $0.0549 $0.0550 $0.0531 $0.0608 $0.0462 $0.0504 On-Off $0.0394 $0.0424 $0.0408 $0.0870 $0.0408 $0.0450 $0.0456 $0.0567 $0.0570 $0.0549 $0.0624 $0.0476 $0.0522 Off-On $0.0394 $0.0424 $0.0408 $0.0870 $0.0408 $0.0450 $0.0456 $0.0567 $0.0570 $0.0549 $0.0624 $0.0476 $0.0522 Off-Off $0.0601 $0.0602 $0.0702 $0.1350 $0.0498 $0.0650 $0.0678 $0.0928 $0.1131 $0.0954 $0.1015 $0.0498 $0.0744 FONCARDOn $0.0894 $0.2160 $0.1620 $0.2700 $0.1620 $0.0950 $0.1620 $0.2430 $0.2700 $0.2430 $0.2160 $0.1890 $0.2430 FONCARDOff $0.1101 $0.1890 $0.1620 $0.2700 $0.1620 $0.1150 $0.1620 $0.2160 $0.2565 $0.2430 $0.1890 $0.1620 $0.2160 1.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Price Per Minute Dedicated Switched $0.0406 $0.0616 $0.0776 $0.1297 $0.0690 $0.1080 $0.0295 $0.0430 $0.0592 $0.1017 $0.0384 $0.0570 $0.0402 $0.0528 $0.0608 $0.1008 $0.0416 $0.0707 $0.0331 $0.0499 $0.0783 $0.1269 $0.0272 $0.0342 $0.0384 $0.0588 $0.0612 $0.1048 $0.0518 $0.0642 $0.0518 $0.0798 $0.0300 $0.0415 $0.0378 $0.0816 SPRINT SCHEDULE NO. 12 Original Page 60096 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) State Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0432 $0.0588 $0.0300 $0.0656 $0.0348 $0.0528 $0.0584 $0.1179 $0.0432 $0.0666 $0.0730 $0.1320 $0.0648 $0.1088 $0.0584 $0.0880 $0.0408 $0.0660 $0.0612 $0.1008 $0.0486 $0.0702 $0.0784 $0.1368 $0.0504 $0.0800 $0.0426 $0.0847 $0.0774 $0.1296 $0.0366 $0.0570 $0.0402 $0.0833 $0.0420 $0.0688 $0.0394 $0.0601 $0.0424 $0.0602 $0.0414 $0.0702 $0.0870 $0.1350 $0.0456 $0.0744 $0.0450 $0.0650 $0.0456 $0.0678 $0.0567 $0.0928 $0.0570 $0.1131 $0.0549 $0.0954 $0.0624 $0.1015 $0.0476 $0.0672 $0.0522 $0.0744 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60097 Cancels Original Page 60097 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) 1.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges in the following countries. Country Afghanistan Albania Algeria Andorra Angola Anguilla Antigua Argentina Armenia Aruba Ascension Islands Atlantic Ocean E, W Australia Australian External Terr Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil British Virgin Is Price Per Minute Dedicated Switched $1.2140 $1.2720 $0.8490 $0.8970 $0.5870 $0.6270 $0.3090 $0.3400 $1.1430 $1.2000 $0.5700 $0.6090 $0.5130 $0.5500 $0.5590 $0.6110 $0.6820 $0.7250 $0.3060 $0.3370 $1.2140 $1.2730 $10.9360 $11.2930 $0.2200 $0.2530 $3.1890 $3.3060 $0.2200 $0.2530 $0.6890 $0.7320 $0.3440 $0.3750 $0.6950 $0.7380 $0.8710 $0.9190 $0.5610 $0.6000 $0.7130 $0.7560 $0.2200 $0.2530 $0.7460 $0.7900 $0.5570 $0.5950 $0.2870 $0.3180 $1.8110 $1.8870 $0.5930 $0.6330 $0.4930 $0.5300 $0.6600 $0.7020 $0.3570 $0.3960 $0.5000 $0.5400 SPRINT SCHEDULE NO. 12 Original Page 60098 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Country Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Island Cayman Islands Central African Republic Chad Republic Chile China Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Diego Garcia Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Falkland Islands Fiji Islands Finland France Price Per Minute Dedicated Switched $0.5810 $0.6210 $0.5130 $0.5500 $0.7870 $0.8330 $1.2610 $1.3210 $1.6210 $1.6920 $0.9730 $1.0240 $0.0165 $0.0315 $0.7050 $0.7480 $0.5710 $0.6030 $1.1110 $1.1670 $1.7630 $1.8380 $0.4300 $0.4730 $0.6830 $0.7250 $0.5710 $0.6140 $0.7827 $0.7977 $0.8680 $0.9160 $1.3800 $1.4430 $0.5000 $0.5400 $0.4680 $0.5040 $1.4940 $1.5610 $0.4810 $0.5180 $0.4070 $0.4410 $0.2200 $0.2530 $1.3990 $1.4630 $0.8610 $0.9090 $0.5300 $0.5680 $0.3860 $0.4270 $0.5350 $0.5730 $0.7400 $0.7840 $0.6070 $0.6500 $2.1750 $2.2620 $1.1870 $1.2450 $0.6360 $0.6770 $0.9880 $1.0390 $0.4070 $0.4410 $1.4940 $1.5610 $1.0310 $1.0840 $0.2140 $0.2430 $0.0235 $0.0385 SPRINT SCHEDULE NO. 12 Original Page 60099 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Country French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guantanamo Bay Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland Indian Ocean Region Indonesia Inmarsat (SNAC) Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Price Per Minute Dedicated Switched $0.5740 $0.6130 $0.6930 $0.7360 $0.7030 $0.7460 $0.7730 $0.8180 $0.7330 $0.7770 $0.1740 $0.2050 $0.5430 $0.5810 $0.5250 $0.5630 $0.3440 $0.3750 $0.5430 $0.5810 $0.6200 $0.6610 $0.4150 $0.4490 $1.7310 $1.8050 $0.5860 $0.6250 $0.7860 $0.8320 $1.3510 $1.4140 $1.4690 $1.5350 $0.5080 $0.5450 $0.6010 $0.6490 $0.3440 $0.3750 $0.3690 $0.4020 $0.3440 $0.3760 $0.8160 $0.8700 $0.6710 $0.7150 $7.6552 $7.6702 $1.0060 $1.0590 $1.1000 $1.1550 $0.2200 $0.2530 $0.4590 $0.4910 $0.2200 $0.2530 $1.1870 $1.2450 $0.6160 $0.6640 $0.2200 $0.2530 $0.6940 $0.7370 $0.6440 $0.6850 $0.7800 $0.8260 $1.3000 $1.3610 $0.9090 $0.9580 $0.6440 $0.6850 SPRINT SCHEDULE NO. 12 Original Page 60100 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Country Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Republic Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Price Per Minute Dedicated Switched $1.4800 $1.5460 $0.7560 $0.8000 $0.7980 $0.8440 $1.0000 $1.0520 $0.6200 $0.6610 $0.8810 $0.9290 $0.1930 $0.2210 $0.7300 $0.7740 $0.2140 $0.2430 $0.5630 $0.6020 $0.4750 $0.5110 $2.1610 $2.2480 $0.7490 $0.7940 $0.5000 $0.5400 $0.9930 $1.0450 $0.8850 $0.9340 $0.5430 $0.5810 $0.9090 $0.9580 $0.2770 $0.3080 $0.9180 $0.9670 $0.8180 $0.8640 $1.1180 $1.1740 $0.4068 $0.4405 $0.9090 $0.9580 $0.7300 $0.7740 $0.2140 $0.2430 $1.3800 $1.4430 $0.6180 $0.6590 $0.5680 $0.6070 $1.0180 $1.0700 $1.5420 $1.6100 $0.9090 $0.9580 $4.8390 $5.0060 $1.1860 $1.2430 $0.2200 $0.2530 SPRINT SCHEDULE NO. 12 Original Page 60101 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Country Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Republic Nigeria Niue North Korea Norway Oman Pacific Ocean Region Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Reunion Island Romania Russia Rwanda Saint Helena Saint Kitts Saint Lucia Saint Pierre Saint Vincent San Marino Sao Tome Saudi Arabia Senegal Price Per Minute Dedicated Switched $0.3570 $0.3900 $1.0350 $1.0880 $0.5570 $0.6040 $0.6010 $0.6410 $0.8680 $0.9160 $0.7710 $0.8250 $5.1860 $5.3630 $2.8190 $2.9250 $0.2200 $0.2530 $0.7880 $0.8340 $10.9360 $11.2930 $0.9050 $0.9550 $0.9550 $1.0060 $0.6710 $0.7150 $0.9090 $0.9580 $0.7140 $0.7580 $0.6710 $0.7150 $0.5000 $0.5400 $0.3940 $0.4280 $0.2140 $0.2430 $0.9270 $0.9770 $0.9370 $0.9870 $0.5680 $0.6070 $0.5140 $0.5520 $1.3990 $1.4630 $1.7210 $1.7950 $0.5430 $0.5810 $0.5430 $0.5810 $0.6230 $0.6640 $0.6160 $0.6570 $0.3940 $0.4270 $2.5200 $2.6170 $0.8450 $0.8920 $0.9250 $0.9740 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60102 Cancels Original Page 60102 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Country Seychelles Island Sierra Leone Singapore Slovak Republic Slovenia-Republic of Solomon Islands Somalia South Africa South Korea Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syria Arab Republic Taiwan Tajikistan Tanzania Thailand Togo Tonga Islands Trinidad Tunisia Turkey Turkmenistan Turks & Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Price Per Minute Dedicated Switched $1.3990 $1.4630 $1.0090 $1.0620 $0.3760 $0.4120 $0.4070 $0.4410 $0.4070 $0.4410 $5.0750 $5.2500 $1.5500 $1.6190 $0.5570 $0.6060 $0.4000 $0.4270 $0.2200 $0.2530 $0.9620 $1.0130 $1.3970 $1.4610 $1.0300 $1.0830 $0.5430 $0.5810 $0.2200 $0.2530 $0.2200 $0.2530 $0.9050 $0.9550 $0.4030 $0.4470 $0.6440 $0.6850 $0.8560 $0.9040 $0.5430 $0.5800 $1.0460 $1.0990 $0.9480 $0.9980 $0.5710 $0.6110 $0.5430 $0.5810 $0.5570 $0.6040 $0.8430 $0.8900 $0.5810 $0.6210 $1.4670 $1.5340 $0.6700 $0.7120 $0.5740 $0.6130 $0.4940 $0.5310 $0.1060 $0.1380 SPRINT SCHEDULE NO. 12 Original Page 60103 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Country Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis & Futuna Islands Western Samoa Yemen Yugoslavia Zaire (Congo) Zambia Zimbabwe Price Per Minute Dedicated Switched $0.6540 $0.6960 $0.7140 $0.7580 $5.1860 $5.3630 $0.4590 $0.4910 $1.1290 $1.1850 $5.1860 $5.3630 $0.7870 $0.8330 $0.7850 $0.8300 $0.4810 $0.5180 $0.5680 $0.6070 $0.8560 $0.9040 $0.7420 $0.7860 1.1.H. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Anguilla Antigua Argentina Australia Bahamas Bahrain Barbados Belgium Bermuda Bolivia Brazil British Virgin Is Canada Cayman Islands Chile China Price Per Minute Dedicated Switched $1.1060 $1.2740 $1.0700 $1.1071 $1.3730 $1.4501 $0.9190 $1.0112 $0.8870 $0.9448 $1.0210 $1.0721 $1.0210 $1.1071 $0.5770 $0.6292 $0.8010 $0.8758 $1.4100 $1.5328 $0.8890 $0.9610 $1.0651 $1.5150 $0.0350 $0.0500 $1.0310 $1.1178 $0.7130 $0.7651 $1.5630 $1.6302 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60104 Cancels Original Page 60104 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Country Colombia Comoros Costa Rica Cyprus Denmark Dominica Dominican Republic Ecuador El Salvador Finland France Germany Greece Grenada Guatemala Hong Kong Hungary Inmarsat (SNAC) India Indonesia Ireland Israel Italy Jamaica Japan Liechtenstein Luxembourg Macao Malaysia Mexico Monaco Montserrat Netherlands Netherlands Antilles New Zealand Norway Price Per Minute Dedicated Switched $0.8110 $0.8702 $0.7827 $0.7977 $1.2210 $1.2898 $1.3580 $1.4298 $1.0410 $1.1021 $1.1430 $1.2261 $0.7960 $0.8808 $1.7700 $1.8540 $1.5470 $1.6242 $0.9580 $1.0168 $0.0420 $0.0570 $0.6500 $0.7048 $1.0650 $1.0640 $0.9550 $1.0361 $1.0930 $1.1568 $1.0750 $1.1579 $1.0410 $1.1071 $7.6552 $7.6702 $1.7921 $2.0390 $1.4270 $1.5049 $0.8350 $0.9052 $0.9530 $1.0168 $0.8160 $0.8808 $1.0550 $1.1320 $0.8550 $0.9260 $0.6840 $0.7398 $0.5420 $0.5788 $2.1200 $2.2158 $0.9670 $1.0168 $0.5720 $0.6339 $1.2810 $1.3598 $0.9879 $1.0741 $0.5960 $0.6439 $1.0760 $1.1381 $0.9580 $1.0112 $1.0310 $1.0868 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60105 Cancels Original Page 60105 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) Country Panama Peru Philippines Poland Portugal Saint Kitts Saint Lucia Saint Vincent San Marino Singapore South Africa South Korea Spain Sweden Switzerland Taiwan Thailand Tokelau Trinidad Turkey United Kingdom Venezuela Price Per Minute Dedicated Switched $0.8310 $0.8808 $1.5070 $1.5988 $0.9330 $0.9869 $0.9180 $1.0639 $0.8310 $0.8808 $0.9880 $1.0719 $1.6110 $1.6880 $0.9951 $1.0781 $1.2650 $1.3329 $1.0020 $1.0620 $1.2020 $1.2781 $0.7620 $0.8108 $0.8160 $0.8808 $0.9330 $1.0168 $0.6840 $0.7398 $1.0310 $1.0868 $1.0990 $1.1771 $3.6301 $3.6451 $1.0410 $1.1071 $1.4750 $1.5699 $0.4400 $0.4780 $1.1870 $1.2730 1.1.H.(1). Customer will receive a Type Three Discount of 40% on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 1.1.H.(2). Customer will receive a Type Three Discount of 40% on its Sprint Voice VPN Solutions Sprint International Access Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60104 ___ Revised Page _____ Cancels _______ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) 1.1.H.(3). Customer will receive a Type Four Discount of $1.75 on its interstate Sprint Voice VPN Solutions Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion). 1.1.H.(4). Customer will receive a Type Four Net Effective Discount of $1.25 on its intrastate Sprint Voice VPN Solutions Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion). 1.2.A. In addition to the applicable usage rate, Customer will receive Type Four Discount on its Interactive Toll Free Service features. Features Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back To Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Surcharge (per toll free number, per-call surcharge) $0.050 $0.050 $0.040 $0.070 $0.040 $0.010 $0.010 $0.010 $0.010 $0.040 $0.040 $0.010 1.2.A.(1). Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.150 per call. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60107 Cancels Original Page 60107 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) 1.2.B. Customer will receive a Type Four Discount on its non-recurring charges for Sprint Interactive Toll Free Service components. Component Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice From Tape Loading Voice From Tape – Foreign Language Database Installation (Includes Database Routing, Security Codes, Validated Caller-Entered Codes Or Agent Transfer Speed Dial) Management Reports Installation (Includes Call Count, Call Referral, Voice Recognition) Marketing Reports Installation (Includes Menu, Code, Survey Program Summary) Expedited Installation Charges Feature Change Charge Non-Recurring Charge $480 per program $6400 per program $800 per program $80 per hour of recording $120 per hour of recording $80 per hour $120 per hour $320 per program $120 per report $120 per report $400 per request $200 per change occurrence SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60108 Cancels Original Page 60108 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) 1.2.C. Customer will receive a Type Four Discount on the MRCs for its Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Daily Reports Weekly Reports Monthly Reports VIP Status Reporting VIP Fax Reporting Agent Transfer Speed (1-15 Codes) Agent Transfer Speed (16-500 Codes) Agent Transfer Speed (501-1000 Codes) Agent Transfer Speed (1001-3000 Codes) Dial MRC $800 per program $40 per 30-second slot $200 per report (web-based delivery) $250 per report $40 per report $50 per report $50 per report No Charge Dial $160 Per Month Dial $600 Per Month Dial $750 Per Month Attachment A-10 1.1.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided DDS local access line at the NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 215766 248589 252356 270889 281474 303442 317892 409670 412384 509536 510659 MRC $73 $192 $130 $116 $164 $179 $161 $159 $50 $181 $153 NPA-NXX 512584 518298 540942 540962 601798 630860 651439 704549 704636 712282 732271 MRC $165 $203 $299 $183 $344 $195 $95 $78 $109 $305 $63 NPA-NXX 770382 775753 781245 808326 808682 812346 814486 815372 863285 870864 901756 MRC $81 $396 $76 $353 $229 $135 $103 $225 $254 $125 $106 SPRINT SCHEDULE NO. 12 Original Page _____ 4th Revised Page 60109 Cancels 3rd Revised Page 60109 Effective March 19, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 903831 908754 909887 979373 MRC $139 $63 ICB $205 NPA-NXX 262268 518266 901255 MRC $455 $305 $180 1.1.C. Customer will receive a Type Four Discount of $240 on the MRC (including ACF and COC charges) for each Sprintprovided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs) listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. SPRINT SCHEDULE NO. 12 Original Page _____ 2nd Revised Page 60110 Cancels 1st Revised Page 60110 Effective March 19, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) 1.1.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 302-286 480-496 385-234 MRC $3,775 $2,680 $2,780 NPA-NXX 713-438 713-624 MRC $983 $983 NPA-NXX 713-896 972-301 MRC $1,055 $983 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60108 Cancels Original Page 60108 Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) 1.1.E. For sites not listed, Customer may receive the best rate for which it is eligible under any generally available pricing offer in the Schedules as determined in good faith by Sprint (e.g. CAP promotion). 1.1.F. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 3.1.(A). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.1.(B). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.2. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 3.3. Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. SPRINT SCHEDULE NO. 12 Original Page 60112 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8921 CSA OPTION 3.8921 (Continued) 5.0 Discounts and Credits: (Continued) 3.4. Customer will receive a Type Three Discount of 75% on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 5.3.A. Customer will receive a $1,705,000 credit (“Credit”) as per the terms of the CSA. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60113 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8922 CSA OPTION 3.8922 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $750,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, 3-year Term, $540,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. SPRINT SCHEDULE NO. 12 Original Page 60114 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8922 CSA OPTION 3.8922 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0150 $0.0300 $0.0800 5.1.C. Customer will receive a Type Four Net Effective Usage Discount on its intrastate, interLATA& intraLATA Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Price Per Dedicated $0.0312 $0.0548 $0.0351 $0.0246 $0.0341 $0.0226 $0.0214 $0.0278 $0.0255 $0.0277 $0.0496 $0.0236 $0.0222 $0.0713 $0.0279 $0.0506 $0.0218 $0.0249 $0.0208 $0.0246 $0.0200 $0.0695 $0.0341 Minute Switched $0.0381 $0.0739 $0.0536 $0.0334 $0.0529 $0.0308 $0.0283 $0.0429 $0.0341 $0.0417 $0.0797 $0.0307 $0.0281 $0.1023 $0.0422 $0.0781 $0.0284 $0.0311 $0.0282 $0.0320 $0.0243 $0.1071 $0.0445 FONCARD $0.0844 $0.1239 $0.1036 $0.0772 $0.0967 $0.0783 $0.0783 $0.0901 $0.0841 $0.0835 $0.1297 $0.0786 $0.0766 $0.1220 $0.0779 $0.1006 $0.0784 $0.0811 $0.0768 $0.0746 $0.0743 $0.1195 $0.0841 SPRINT SCHEDULE NO. 12 Original Page 60115 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8922 CSA OPTION 3.8922 (Continued) 5.0 Discounts and Credits: (Continued) State Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Dedicated $0.0398 $0.0604 $0.0472 $0.0289 $0.0409 $0.0225 $0.0270 $0.0317 $0.0354 $0.0756 $0.0249 $0.0303 $0.0309 $0.0354 $0.0181 $0.0259 $0.0236 $0.1068 $0.0302 $0.0247 $0.0432 $0.0412 $0.0240 $0.0298 $0.0268 $0.0386 $0.0537 Minute Switched $0.0570 $0.0950 $0.0717 $0.0400 $0.0685 $0.0326 $0.0361 $0.0507 $0.0496 $0.1286 $0.0310 $0.0450 $0.0433 $0.0516 $0.0202 $0.0380 $0.0380 $0.1784 $0.0409 $0.0347 $0.0625 $0.0725 $0.0290 $0.0399 $0.0345 $0.0530 $0.0742 FONCARD $0.1070 $0.1104 $0.0972 $0.0811 $0.0977 $0.0826 $0.0861 $0.0960 $0.0996 $0.1256 $0.0792 $0.0803 $0.0809 $0.0942 $0.0702 $0.0855 $0.0869 $0.1568 $0.0802 $0.0847 $0.0982 $0.0912 $0.0790 $0.0899 $0.0793 $0.0904 $0.1037 SPRINT SCHEDULE NO. 12 Original Page 60116 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8922 CSA OPTION 3.8922 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0150 $0.3000 5.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Price Per Dedicated $0.0229 $0.0351 $0.0345 $0.0249 $0.0348 $0.0242 $0.0229 $0.0311 $0.0247 $0.0300 $0.0461 $0.0231 $0.0219 $0.0470 $0.0279 $0.0307 $0.0226 $0.0223 $0.0234 $0.0246 $0.0203 $0.0531 $0.0250 $0.0332 Minute Switched $0.0298 $0.0542 $0.0530 $0.0338 $0.0536 $0.0324 $0.0298 $0.0462 $0.0333 $0.0440 $0.0762 $0.0301 $0.0278 $0.0781 $0.0433 $0.0455 $0.0291 $0.0286 $0.0307 $0.0320 $0.0247 $0.0901 $0.0340 $0.0505 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60117 Cancels Original Page 60117 Effective February 5, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8922 CSA OPTION 3.8922 (Continued) 5.0 Discounts and Credits: (Continued) State Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0604 $0.0950 $0.0441 $0.0717 $0.0271 $0.0382 $0.0436 $0.0712 $0.0261 $0.0362 $0.0252 $0.0343 $0.0350 $0.0540 $0.0302 $0.0444 $0.0756 $0.1286 $0.0221 $0.0282 $0.0303 $0.0450 $0.0309 $0.0433 $0.0322 $0.0484 $0.0181 $0.0202 $0.0281 $0.0401 $0.0304 $0.0448 $0.0835 $0.1510 $0.0252 $0.0345 $0.0260 $0.0359 $0.0352 $0.0545 $0.0299 $0.0438 $0.0210 $0.0260 $0.0261 $0.0362 $0.0238 $0.0315 $0.0304 $0.0449 $0.0459 $0.0742 5.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (excluding FONCARD) Service Usage Charges to the following countries. SPRINT SCHEDULE NO. 12 Original Page 60118 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8922 CSA OPTION 3.8922 (Continued) 5.0 Discounts and Credits: (Continued) Country Bahamas Canada France Germany Mexico United Kingdom Price Per Dedicated $0.0700 $0.0150 $0.0240 $0.0170 $0.0220 $0.0170 Minute Switched $0.0850 $0.0300 $0.0390 $0.0320 $0.0390 $0.0320 5.1.G. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 5.1.F. 5.1.H. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges from the following countries. Country Bahamas Canada France Germany Mexico United Kingdom Price Per Minute Dedicated Switched $0.0850 $0.1000 $0.0200 $0.0350 $0.0500 $0.0650 $0.0460 $0.0610 $0.1130 $0.1280 $0.0340 $0.0490 5.1.I. Customer will receive a Type Three Discount of 30% on its international Sprint Voice Solutions Toll Free Service Usage Charges, except from those countries listed in Section 5.1.H. SPRINT SCHEDULE NO. 12 Original Page 60119 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8922 CSA OPTION 3.8922 (Continued) 5.0 Discounts and Credits: (Continued) 5.9.B. Customer will receive a Type Four Discount of $175 on the MRC (including ACF and COC charges) for each Sprintprovided T-1 local access line at the initial domestic NPA/NXXs below. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 213689 214969 303414 312669 314432 404460 NPA-NXX 415568 212221 940380 713458 816960 858587 NPA-NXX 860678 913652 917351 860284 214220 336686 5.9.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a three-year or longer Order Term, installed or in service during the Term. NPA-NXX 816-340 816-960 MRC $1,052 $1,052 5.9.D. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 5.10.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. SPRINT SCHEDULE NO. 12 Original Page 60120 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8922 CSA OPTION 3.8922 (Continued) 5.0 Discounts and Credits: (Continued) 5.10.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 5.10.A.(3). For all Customer-provided to the Serving Wire Center domestic T-3 and higher bandwidths local access lines installed during the Term, Customer will receive a waiver of its Entrance Facility installation charges. 5.10.A.(4). Customer will receive a waiver of the local access line installation charges (including non-recurring COC and ACF charges) on Sprint-proved OC3 or greater domestic local access lines installed during the Term and discount in this Agreement. 5.10.A.(5). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. 5.10.A.(6). Customer will receive a Type Three Discount of 75% of the domestic Sprint ISDN PRI D channel monthly recurring charges for circuits installed during the Term. 5.10.A.(7). Customer will receive a waiver of its Real Time ANI per call fees. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date, Customer must be an existing Sprint Customer for wireless and wireline services and have Corporate Headquarters located in Kansas City, MO. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 128 Original Page 60121 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8923 CSA OPTION 3.8923 1.0 Term: The Term of this option will expire 36 months from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Customer's MAC is $1,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, 2-year Term, $300,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. SPRINT SCHEDULE NO. 128 Original Page 60122 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8923 CSA OPTION 3.8923 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0180 $0.0330 $0.0680 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0180 $0.0330 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0300 $0.0830 3.1.E. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0330 $0.0830 SPRINT SCHEDULE NO. 128 Original Page 60123 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8923 CSA OPTION 3.8923 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate, interLATA, intraLATA Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York Price Per Dedicated $0.0331 $0.0656 $0.0482 $0.0301 $0.0560 $0.0265 $0.0293 $0.0476 $0.0423 $0.0323 $0.0820 $0.0262 $0.0257 $0.0691 $0.0265 $0.0453 $0.0290 $0.0344 $0.0391 $0.0232 $0.0256 $0.0644 $0.0260 $0.0628 $0.0568 $0.0467 $0.0319 $0.0496 $0.0392 $0.0938 $0.0426 Minute Switched $0.0543 $0.1160 $0.0835 $0.0428 $0.0811 $0.0349 $0.0412 $0.0774 $0.0665 $0.0487 $0.1296 $0.0332 $0.0324 $0.1124 $0.0400 $0.0724 $0.0384 $0.0515 $0.0608 $0.0274 $0.0344 $0.0981 $0.0365 $0.1089 $0.0851 $0.0661 $0.0466 $0.0949 $0.0625 $0.1237 $0.0678 FONCARD $0.0831 $0.1156 $0.0982 $0.0801 $0.1060 $0.0765 $0.0793 $0.0976 $0.0923 $0.0823 $0.1320 $0.0762 $0.0757 $0.1191 $0.0765 $0.0953 $0.0790 $0.0844 $0.0891 $0.0732 $0.0756 $0.1144 $0.0760 $0.1128 $0.1068 $0.0967 $0.0819 $0.0996 $0.0892 $0.1438 $0.0926 SPRINT SCHEDULE NO. 128 Original Page 60124 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8923 CSA OPTION 3.8923 (Continued) 5.0 Discounts and Credits: (Continued) State North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Dedicated $0.0529 $0.0705 $0.0268 $0.0289 $0.0351 $0.0417 $0.0297 $0.0341 $0.0365 $0.0990 $0.0363 $0.0496 $0.0518 $0.0363 $0.0479 $0.0504 $0.0371 $0.0374 $0.0371 Minute Switched $0.0678 $0.1214 $0.0329 $0.0417 $0.0472 $0.0761 $0.0557 $0.0510 $0.0462 $0.1695 $0.0510 $0.0746 $0.0707 $0.0549 $0.0840 $0.0808 $0.0600 $0.0616 $0.0572 FONCARD $0.1029 $0.1205 $0.0768 $0.0789 $0.0851 $0.0917 $0.0797 $0.0841 $0.0865 $0.1490 $0.0863 $0.0996 $0.1018 $0.0863 $0.0979 $0.1004 $0.0871 $0.0874 $0.0871 3.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Price Per Dedicated $0.0331 $0.0656 $0.0482 $0.0301 $0.0560 $0.0265 $0.0293 $0.0476 $0.0423 $0.0323 $0.0820 Minute Switched $0.0543 $0.1160 $0.0835 $0.0428 $0.0811 $0.0349 $0.0412 $0.0774 $0.0665 $0.0487 $0.1296 SPRINT SCHEDULE NO. 128 Original Page 60125 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8923 CSA OPTION 3.8923 (Continued) 5.0 Discounts and Credits: (Continued) State Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0262 $0.0332 $0.0257 $0.0324 $0.0691 $0.1124 $0.0265 $0.0400 $0.0453 $0.0724 $0.0290 $0.0384 $0.0344 $0.0515 $0.0391 $0.0608 $0.0232 $0.0274 $0.0256 $0.0344 $0.0644 $0.0981 $0.0260 $0.0365 $0.0628 $0.1089 $0.0568 $0.0851 $0.0467 $0.0661 $0.0319 $0.0466 $0.0496 $0.0949 $0.0392 $0.0625 $0.0938 $0.1237 $0.0426 $0.0678 $0.0529 $0.0678 $0.0705 $0.1214 $0.0268 $0.0329 $0.0289 $0.0417 $0.0351 $0.0472 $0.0417 $0.0761 $0.0297 $0.0557 $0.0341 $0.0510 $0.0365 $0.0462 $0.0990 $0.1695 $0.0363 $0.0510 $0.0496 $0.0746 $0.0518 $0.0707 $0.0363 $0.0549 $0.0479 $0.0840 $0.0504 $0.0808 $0.0371 $0.0600 $0.0374 $0.0616 $0.0371 $0.0572 SPRINT SCHEDULE NO. 128 Original Page 60126 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8923 CSA OPTION 3.8923 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.H. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (excluding FONCARD) Service Usage Charges to the following countries. Country Australia Brazil Canada France Germany Hong Kong Japan Korea (South) Mexico Singapore Spain Sweden Switzerland United Kingdom Price Per Dedicated $0.0300 $0.0730 $0.0200 $0.0250 $0.0250 $0.0320 $0.0360 $0.0340 $0.0880 $0.0250 $0.0250 $0.0240 $0.0270 $0.0240 Minute Switched $0.0450 $0.0880 $0.0350 $0.0400 $0.0400 $0.0470 $0.0510 $0.0490 $0.1030 $0.0400 $0.0400 $0.0390 $0.0420 $0.0390 SPRINT SCHEDULE NO. 128 Original Page 60127 ___ Revised Page _____ Cancels ________ Page _____ Effective July 17, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8923 CSA OPTION 3.8923 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.I. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges from the following countries. Country Australia Brazil Canada France Germany Hong Kong Japan Korea (South) Mexico Singapore Spain Sweden Switzerland United Kingdom Price Per Minute Dedicated Switched $0.0930 $0.1080 $0.1040 $0.1190 $0.4800 $0.0630 $0.0540 $0.0690 $0.0540 $0.0690 $0.0670 $0.0820 $0.3430 $0.3580 $0.0980 $0.1130 $0.1440 $0.1590 $0.0930 $0.1080 $0.0240 $0.0390 $0.1280 $0.1430 $0.0480 $0.0630 $0.0670 $0.0820 3.1.J. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 3.1.H. 3.1.K. Customer will receive a Type Three Discount of 30% on its international Sprint Voice Solutions Toll Free Service Usage Charges, except from those countries listed in Section 3.1.I. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60128 ___ Revised Page _____ Cancels ________ Page _____ Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8924 CSA OPTION 3.8924 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $36,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $36,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate Voice Solutions outbound (excluding FONCARD) Service Usage Charges and outbound SDS. Call Type Dedicated Discount 74.0% SPRINT SCHEDULE NO. 12 Original Page 60129 ___ Revised Page _____ Cancels ________ Page _____ Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8924 CSA OPTION 3.8924 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Discount 74% 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Voice Solutions outbound Service Usage Charges and outbound SDS in the following state. State New Jersey Discount Dedicated 59.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges in the following state. Discount Dedicated 59.0% State New Jersey 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origin) Sprint Voice Solutions International outbound (excluding FONCARD), Sprint voice Solutions International Toll Free Service Usage Charges to the following countries . Country Canada India Price Per Minute Outbound - Dedicated $0.2430 Toll Free - Dedicated $0.0810 $1.1470 SPRINT SCHEDULE NO. 12 Original Page 60130 ___ Revised Page _____ Cancels ________ Page _____ Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8924 CSA OPTION 3.8924 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice VPN Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.1.H. The discount on the fixed rate calls will be summarized and rounded to the nearest whole cent on Customer’s invoice. The sum of the call totals less the summarized discount will provide the fixed per minute Net Effective Usage Rate on a per-call basis. The applicable billing increments are six-second initial and six-second additional for Customer's flat-rated domestic Sprint Voice Solutions outbound usage charges. 3.2.B. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-1 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. SPRINT SCHEDULE NO. 12 Original Page 60131 ___ Revised Page _____ Cancels ________ Page _____ Effective July 31, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8924 CSA OPTION 3.8924 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs) with a 3 year or longer, Order term installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 201-605 MRC $162 3.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60132 ___ Revised Page _____ Cancels ________ Page _____ Effective August 7, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8925 CSA OPTION 3.8925 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $36,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $36,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges and outbound SDS. Call Type Dedicated Discount 78.0% 3.1.C. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following state. State California California Discount Jurisdiction Dedicated IntraLATA 12.0% InterLATA 26.0% SPRINT SCHEDULE NO. 12 Original Page 60133 ___ Revised Page _____ Cancels ________ Page _____ Effective August 7, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8925 CSA OPTION 3.8925 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice VPN Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.1.E. The discount on the fixed rate calls will be summarized and rounded to the nearest whole cent on Customer’s invoice. The sum of the call totals less the summarized discount will provide the fixed per minute Net Effective Usage Rate on a per-call basis. 3.1.F.(1). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed and a Type Three discount of 75% of its domestic Sprint ISDN PRI D channel MRCs for circuits installed during the Term. 3.2.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. SPRINT SCHEDULE NO. 12 Original Page 60134 ___ Revised Page _____ Cancels ________ Page _____ Effective August 7, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8925 CSA OPTION 3.8925 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXXs (or successor NPA-NXXs)with a 3 years or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 NPA-NXX 213-217 MRC $113 3.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60135 ___ Revised Page _____ Cancels ________ Page _____ Effective August 7, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8926 CSA OPTION 3.8926 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $60,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $60,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges and outbound SDS. Call Type Dedicated Discount 78.0% 3.1.C. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following state. State California California Discount Jurisdiction Dedicated IntraLATA 12.0% InterLATA 12.0% SPRINT SCHEDULE NO. 12 Original Page 60136 ___ Revised Page _____ Cancels ________ Page _____ Effective August 7, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8926 CSA OPTION 3.8926 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice VPN Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.1.E. The discount on the fixed rate calls will be summarized and rounded to the nearest whole cent on Customer’s invoice. The sum of the call totals less the summarized discount will provide the fixed per minute Net Effective Usage Rate on a per-call basis. 3.1.F.(1). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed and a Type Three discount of 75% of its domestic Sprint ISDN PRI D channel MRCs for circuits installed during the Term. 3.2.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. SPRINT SCHEDULE NO. 12 Original Page 60137 ___ Revised Page _____ Cancels ________ Page _____ Effective August 7, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8926 CSA OPTION 3.8926 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXXs (or successor NPA-NXXs)with a 3 years or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 NPA-NXX 323-525 MRC $184 3.2.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided T-1 local access lines terminated by a specified alternate access vendor with a 1 years or longer order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Location Los Angeles, CA MRC $85 3.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). SPRINT SCHEDULE NO. 12 Original Page 60138 ___ Revised Page _____ Cancels ________ Page _____ Effective August 7, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8926 CSA OPTION 3.8926 (Continued) 5.0 Discounts and Credits: (Continued) 3.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60139 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8927 CSA OPTION 3.8927 1.0 Term: The Term of this option is 12 months from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $36,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $120,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.1.B. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions interstate outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0161 $0.0300 $0.0900 SPRINT SCHEDULE NO. 12 Original Page 60140 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8927 CSA OPTION 3.8927 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0161 $0.0300 4.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the following state. State Tennessee Price Per Minute Dedicated Switched $0.0272 $0.0560 FONCARD $0.1160 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. State Tennessee Price Per Minute Dedicated $0.0272 Switched $0.0470 SPRINT SCHEDULE NO. 12 Original Page 60141 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8927 CSA OPTION 3.8927 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.F. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions outbound Service Usage Charges. State Connecticut, Hawaii, Kansas, Michigan, Mississippi, Nevada Illinois, Kentucky, Louisiana, Maine, Ohio, South Carolina, Utah, Wisconsin Alabama, Indiana, Nebraska, New Mexico, New York, Oregon, Rhode Island, West Virginia California, Colorado, Delaware, Georgia, Idaho, Iowa, Maryland, Montana, New Hampshire, New Jersey, North Carolina, North Dakota, Pennsylvania, Texas, Wyoming Florida, Minnesota, Oklahoma, Vermont, Washington Discount 10% 10% 10% 10% 10% 4.1.G. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Michigan, Mississippi, Nevada, Ohio, South Carolina, Wisconsin Georgia, Illinois, Kansas, Kentucky, Oklahoma, Utah Alabama, Iowa, Maryland, Montana, New Hampshire, North Carolina, Rhode Island, West Virginia, California, Colorado, Florida, Idaho, Massachusetts, Minnesota, Nebraska, New Jersey, New Mexico, New York, North Dakota, Oregon, Pennsylvania, Texas, Vermont, Washington, Wyoming Discount 10% 10% 10% 10% SPRINT SCHEDULE NO. 12 Original Page 60142 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8927 CSA OPTION 3.8927 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.H. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Michigan, Mississippi, South Carolina Hawaii, Illinois, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Nevada, Ohio, Oklahoma, Utah, Wisconsin Alabama, Delaware, Minnesota, Nebraska, New Mexico, Oregon, Rhode Island California, Colorado, Georgia, Idaho, Indiana, Maryland, Montana, New Hampshire, New York, North Carolina, North Dakota, Pennsylvania, Texas, West Virginia, Wyoming Florida, Iowa, New Jersey Discount 10% 10% 10% 10% 10% 4.1.I. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Michigan, Mississippi, Nevada, Ohio, South Carolina, Wisconsin Georgia, Illinois, Kansas, Kentucky, New Hampshire, Utah Alabama, Iowa, Maryland, Montana, North Carolina, Oklahoma, Rhode Island, West Virginia Colorado, Massachusetts, Minnesota, Nebraska, New York, North Dakota, Oregon, Pennsylvania, Vermont, Wyoming California, Delaware, Florida, Idaho, New Jersey, New Mexico, Texas, Washington Discount 10% 10% 10% 10% 10% SPRINT SCHEDULE NO. 12 Original Page 60143 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8927 CSA OPTION 3.8927 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.J. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges to the following country. Price Per Minute Dedicated $0.0290 Country Canada Switched $0.0440 4.1.K Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges from the following country. Price Per Minute Dedicated $0.0340 Country Canada Switched $0.0490 4.1.L. Customer will receive a Type Three Discount of 30%, instead of all other discounts, on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 4.1.J. 4.1.M. Customer will receive a Type Three Discount of 30%, instead of all other discounts, on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 4.1.K. 4.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 423-894 MRC $164 SPRINT SCHEDULE NO. 12 Original Page 60144 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8927 CSA OPTION 3.8927 (Continued) 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60145 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 1.0 Term: The Term of this option is 36 months from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Interactive Toll Free Service Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $275,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, one-year Term, $960,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0120 $0.0130 $0.0130 $0.0270 $0.0630 $0.0770 SPRINT SCHEDULE NO. 12 Original Page 60146 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound SDS Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0300 $0.0300 $0.0300 $0.0440 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0130 $0.0270 3.1.E. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0295 $0.0425 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges for the following states. Price Per Minute State California Colorado Massachusetts New Jersey North Carolina Texas On-On $0.0130 $0.0130 $0.0130 $0.0130 $0.0130 $0.0130 On-Off $0.0227 $0.0398 $0.0226 $0.0275 $0.0390 $0.0256 Off-On $0.0227 $0.0398 $0.0226 $0.0275 $0.0390 $0.0256 Off-Off $0.0314 $0.0729 $0.0331 $0.0587 $0.0618 $0.0355 FONCARDOn $0.0727 $0.0898 $0.0831 $0.0775 $0.0890 $0.0756 FONCARDOff $0.0814 $0.1429 $0.1031 $0.1087 $0.1118 $0.0855 SPRINT SCHEDULE NO. 12 Original Page 60147 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound SDS Service Usage Charges for the following states. State California Colorado Massachusetts New Jersey North Carolina Texas On-On $0.0280 $0.0280 $0.0280 $0.0280 $0.0280 $0.0280 Price Per Minute On-Off Off-On Off-Off $0.0377 $0.0377 $0.0459 $0.0548 $0.0548 $0.0879 $0.0267 $0.0267 $0.0375 $0.0425 $0.0425 $0.0737 $0.0540 $0.0540 $0.0768 $0.0406 $0.0406 $0.0505 3.1.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges for the following states. State California Colorado Massachusetts New Jersey North Carolina Texas Price Per Minute Dedicated Switched $0.0262 $0.0349 $0.0457 $0.0729 $0.0235 $0.0375 $0.0361 $0.0615 $0.0472 $0.0667 $0.0295 $0.0438 3.1.I. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges for the following states. State California Colorado Massachusetts New Jersey North Carolina Texas Price Per Minute Dedicated Switched $0.0412 $0.0459 $0.0607 $0.0879 $0.0385 $0.0525 $0.0511 $0.0765 $0.0622 $0.0817 $0.0445 $0.0588 SPRINT SCHEDULE NO. 12 Original Page 60148 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.J. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) and SDS On-On, On-Off and OffOn Service Usage Charges. State Connecticut, Delaware, Hawaii, Illinois, Maine, Michigan, Mississippi, Nevada, Ohio, Oklahoma, South Carolina, Tennessee, Utah Alabama, Kansas, Kentucky, Louisiana, Oregon, Wisconsin Georgia, Indiana, Maryland, Minnesota, Nebraska, New Mexico, New York, Rhode Island, West Virginia Arizona, Idaho, Iowa, Montana, New Hampshire, North Dakota, Vermont, Washington, Wyoming, Florida Discount 50% 40% 30% 20% 3.1.K. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice VPN Solutions outbound (including FONCARD)and SDS Off-Off Service Usage Charges. State Connecticut, Delaware, Hawaii, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Michigan, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Utah, Wisconsin Alabama, Georgia, Kentucky, New Hampshire, Oklahoma, Rhode Island, West Virginia Iowa, Montana, Nebraska, New York, North Dakota, Oregon, Vermont, Wyoming Arizona, Florida, Idaho, Minnesota, New Mexico, Pennsylvania, Washington, Virginia Discount 50% 40% 30% 20% SPRINT SCHEDULE NO. 12 Original Page 60149 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.L. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges. State Connecticut, Delaware, Hawaii, Illinois, Maine, Michigan, Mississippi, Nevada, Ohio, Oklahoma, South Carolina, Tennessee, Utah Alabama, Kansas, Kentucky, Louisiana, Oregon, Wisconsin Georgia, Indiana, Maryland, Minnesota, Nebraska, New Mexico, New York, Rhode Island, West Virginia Arizona, Idaho, Iowa, Montana, New Hampshire, North Dakota, Vermont, Washington, Wyoming, Florida Discount 50% 40% 30% 20% 3.1.M. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free and SDS Service Usage Charges. State Connecticut, Delaware, Hawaii, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Michigan, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Utah, Wisconsin Alabama, Georgia, Kentucky, New Hampshire, Oklahoma, Rhode Island, West Virginia Iowa, Montana, Nebraska, New York, North Dakota, Oregon, Vermont, Wyoming Arizona, Florida, Idaho, Minnesota, New Mexico, Pennsylvania, Washington, Virginia Discount 50% 40% 30% 20% SPRINT SCHEDULE NO. 12 Original Page 60150 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.N. Customer will receive a Type Four Usage Discount on its International (domestic origination)Sprint Voice Solutions VPN Solutions outbound (including FONCARD)Service Usage Charges to the following countries. Country Brazil Canada Chile China France Germany India Indonesia Israel Italy Japan Mexico Netherlands Singapore South Korea Taiwan Thailand United Kingdom Price Per Minute Dedicated Switched $0.028 $0.043 $0.016 $0.031 $0.025 $0.045 $0.018 $0.033 $0.024 $0.039 $0.019 $0.034 $0.035 $0.050 $0.083 $0.098 $0.031 $0.051 $0.020 $0.035 $0.032 $0.048 $0.032 $0.047 $0.023 $0.038 $0.022 $0.037 $0.025 $0.040 $0.026 $0.041 $0.046 $0.061 $0.018 $0.033 SPRINT SCHEDULE NO. 12 Original Page 60151 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.O. Customer will receive a Type Four Usage Discount on International (domestic origination)Sprint Voice VPN Solutions SDS Service Usage Charges to the following countries. Country Brazil Canada Chile China France Germany India Indonesia Israel Italy Japan Mexico Netherlands Singapore South Korea Taiwan Thailand United Kingdom Price Per Minute Dedicated Switched $0.057 $0.072 $0.036 $0.051 $0.043 $0.063 $0.038 $0.053 $0.042 $0.057 $0.042 $0.057 $0.088 $0.103 $0.113 $0.133 $0.049 $0.069 $0.043 $0.063 $0.050 $0.066 $0.069 $0.087 $0.043 $0.063 $0.042 $0.057 $0.052 $0.067 $0.045 $0.060 $0.111 $0.131 $0.040 $0.056 SPRINT SCHEDULE NO. 12 Original Page 60152 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.P. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Brazil Canada Chile China France Germany India Indonesia Israel Italy Japan Mexico Netherlands Singapore Spain South Korea Taiwan Thailand United Kingdom Price Per Minute Dedicated Switched $0.083 $0.103 $0.023 $0.038 $0.215 $0.230 $0.185 $0.200 $0.043 $0.063 $0.034 $0.054 $0.146 $0.166 $0.142 $0.162 $0.108 $0.123 $0.037 $0.052 $0.105 $0.120 $0.092 $0.112 $0.063 $0.083 $0.038 $0.053 $0.220 $0.235 $0.048 $0.063 $0.122 $0.142 $0.059 $0.079 $0.028 $0.048 3.1.Q. Customer will receive a Type Three Discount of 37%,instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except in those countries listed in Section 3.1.N. 3.1.R. Customer will receive a Type Three Discount of 37%, instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions SDS Service Usage Charges, except from those countries listed in Section 3.1.O. SPRINT SCHEDULE NO. 12 Original Page 60153 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.S. Customer will receive a Type Three Discount of 37%, instead of the all other discounts, on its Sprint Voice VPN Solutions international (domestic origination)Toll Free Service Usage Charges, except from those countries listed in Section 3.1.P. 3.1.T. Customer will receive a Type Three Discount of 50%, instead of all other discounts, on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 3.1.U. Customer will receive a Type Three Discount of 37%, instead of all other discounts, on its Sprint Voice VPN Solutions Sprint International Access Service Usage Charges. 3.1.V. Customer will receive a Type Three Discount instead of all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions FONCARD per call surcharge. Customer will not receive a discount on the per call surcharge for payphoneoriginated calls. Call Type FONCARD-On/Off Per call 50% 3.1.W. Customer will receive a Type Three Discount of 50%, of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 3.1.X. Customer will receive a waiver of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. SPRINT SCHEDULE NO. 12 Original Page 60154 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service (IATF) Stand-Alone Agent Transfer Services. Feature Stand-Alone Agent Transfer (2-way) Stand-Alone Agent Transfer (3-way) Surcharge (Per Toll Free Number, Per Call Surcharge $0.04 Per Call $0.06 Per Call 3.2.B. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Stand Alone Agent Transfer Program Installation Stand Alone Agent Transfer 2Way Installation Stand Alone Agent Transfer 3Way Installation Data Base Installation Agent Transfer Report Installation Expedited Installation Charge Program Change Charge Non-Recurring Charge $600 Per Program $800 Per Program $1,000 Per Program $400 Per Request $150 Per Report $500 Per Request $250 Per Occurrence 3.2.B.(1). Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000 for the Term. For non-recurring charges in excess of $5,000, Customer will be charged rate as listed above. SPRINT SCHEDULE NO. 12 Original Page 60155 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.C. Customer will receive a Type Four Discount on the monthly recurring charges for the following features. Feature Program Service Fee Voice Slot/Storage Charge Daily Agent Transfer Report Weekly Agent Transfer Report Monthly Agent Transfer Report Agent Transfer Speed Dial Storage (1-15 Codes) Agent Transfer Speed Dial Storage (16-500 Codes) Agent Transfer Speed Dial Storage(501-1000 Codes) Agent Transfer Speed Dial Storage (1001-3000 Codes) Monthly Recurring Charge $100 Per Program Per Month $50 Per 30 Second Slot Per Month $750 Per Month (Web-Based Delivery) $250 Per Month $150 Per Month No Charge $200 Per Month $400 Per Month $750 Per Month 3.7.B. Customer will receive a Type Four Discount of $195 on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. SPRINT SCHEDULE NO. 12 Original Page 60156 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 202-263 202-463 212-786 239-543 254-675 269-657 301-347 303-247 303-294 305-262 305-269 310-953 336-323 336-435 336-712 NPA-NXX 404-634 407-568 408-371 408-423 408-433 408-557 415-626 503-353 512-795 610-286 610-828 615-503 615-776 615-844 617-472 NPA-NXX 623-333 626-229 702-597 706-649 724-933 770-303 781-276 781-585 804-320 813-689 816-246 816-413 816-923 831-466 831-628 NPA-NXX 858-334 858-658 904-642 908-306 908-443 913-227 914-948 916-474 919-425 919-677 919-875 972-699 972-893 978-318 3.6.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-3 local access line at an NPA-NXXs (or successor NPA-NXXs), with a 1 year or long, Order term installed or in service during the Term. NPA-NXX 202-263 206-358 217-244 301-347 303-247 312-201 404-249 408-371 408-557 408-626 412-822 415-626 484-433 MRC $1,940 $1,156 $2,176 $2,336 $2,179 $938 $1,650 $1,526 $1,486 $1,526 $2,366 $1,012 $2,197 NPA-NXX 480-403 503-353 512-795 630-305 650-475 650-475 702-597 706-649 724-933 770-303 781-276 816-413 MRC $2,680 $2,175 $1,076 $995 $810 $1,013 $1,500 $258 $3,743 $145 $2,400 $1,938 NPA-NXX 831-466 858-651 858-658 908-947 914-948 919-293 919-297 919-677 919-875 972-893 978-318 978-264 MRC $1,944 $1,013 $1,013 $2,225 $1,491 $1,255 $1,929 $2,900 $1,916 $1,583 $2,561 $3,100 SPRINT SCHEDULE NO. 12 Original Page 60157 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.7.D. Customer must use each Sprint-provided, domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided, domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 3.7.E Customer will receive a Type Three discount of 75% of its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 3.7.F. Access ordered for Customer locations under this CSA will receive prevailing Customer Access Pricing Promotion (CAP) rates at the time of order. Customer acknowledges that CAP rates are subject to change. 3.8.A.(1) Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.8.A.(2) For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.8.A.(3) For all Customer-provided domestic T-3 and lower bandwidth local access lines installed during the Term Sprint will waive the non-recurring local access line COC charges. 3.8.A.(4). For all Customer-provided to the Serving Wire Center domestic T-3 and higher bandwidths local access lines installed during the Term, Customer will receive a waiver of its Entrance Facility installation charges. SPRINT SCHEDULE NO. 12 Original Page 60158 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.8.A.(5). Customer will receive a waiver of the local access line installation charges (including non-recurring COC and ACF charges) on Sprint-proved OC3 and OC12 domestic local access lines installed during the Term and discount in this Agreement. 3.8.A.(6). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. 3.8.B.(1). Customer will receive a Type Three Discount of 50% of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 3.8.B.(2). Customer will receive a Type Three Discount of 50% of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 3.8.B.(3). Customer will receive a Type Three Discount of 50% of the toll free service group MRC for Off-Net Route Advance. 3.8.B.(4). Customer will receive a Type Three Discount of 50% of the toll free service group MRC for On-Net Route Advance. 3.8.B.(5). Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice Solutions Basic Accounting Code feature at each Customer location using the basic account code feature. 3.8.B.(6). Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice Solutions Advanced Accounting Code feature at each Customer location using the advanced account code feature. SPRINT SCHEDULE NO. 12 Original Page 60159 ___ Revised Page _____ Cancels ________ Page _____ Effective August 14, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8928 CSA OPTION 3.8928 (Continued) 5.0 Discounts and Credits: (Continued) 3.8.B.(7). Customer will receive a Type Three Discount of 50% of the Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing 3.8.B.(8). Customer will receive a Type Three Discount of 50% of the Enhanced Toll Free charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 3.8.B.(9). Customer will receive a Type Three Discount of 50% of the MRC’s for Enhanced Toll Free Routing Sets. 3.8.B.(10). Customer will receive a Type Three Discount of 50% of the non-recurring installation charges for Enhanced Toll Free Command Routing. 3.8.B.(11). Customer will receive a Type Three Discount of 50% of the fixed non-recurring charges for Area Code Selection. 3.8.B.(12) Customer will receive a waiver of the Real Time Ani per call fees. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60160 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 1.0 Term: The Term of this option is 36 months from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Interactive Toll Free Service Domestic Access 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, 2 year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 5.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0145 $0.0160 $0.0160 $0.0290 $0.0650 $0.0790 SPRINT SCHEDULE NO. 12 Original Page 60161 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.C. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges for the following states. Price Per Minute State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania On-On $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 On-Off $0.0362 $0.0766 $0.0488 $0.0298 $0.0553 $0.0263 $0.0290 $0.0454 $0.0475 $0.0321 $0.0707 $0.0262 $0.0260 $0.0675 $0.0246 $0.0486 $0.0313 $0.0345 $0.0425 $0.0228 $0.0256 $0.0688 $0.0410 $0.0617 $0.0541 $0.0485 $0.0323 $0.0484 $0.0374 $0.0861 $0.0406 $0.0443 $0.0717 $0.0272 $0.0288 $0.0340 $0.0384 Off-On $0.0362 $0.0766 $0.0488 $0.0298 $0.0553 $0.0263 $0.0290 $0.0454 $0.0475 $0.0321 $0.0707 $0.0262 $0.0260 $0.0675 $0.0246 $0.0486 $0.0313 $0.0345 $0.0425 $0.0228 $0.0256 $0.0688 $0.0410 $0.0617 $0.0541 $0.0485 $0.0323 $0.0484 $0.0374 $0.0861 $0.0406 $0.0443 $0.0717 $0.0272 $0.0288 $0.0340 $0.0384 Off-Off $0.0590 $0.1287 $0.0894 $0.0427 $0.0811 $0.0348 $0.0410 $0.0637 $0.0735 $0.0489 $0.1192 $0.0332 $0.0361 $0.1112 $0.0310 $0.0751 $0.0406 $0.0511 $0.0690 $0.0271 $0.0345 $0.1073 $0.0519 $0.0962 $0.0818 $0.0673 $0.0517 $0.0947 $0.0595 $0.1168 $0.0663 $0.0584 $0.1233 $0.0352 $0.0419 $0.0434 $0.0591 FONCARDOn $0.0862 $0.1266 $0.0988 $0.0798 $0.1053 $0.0763 $0.0790 $0.0954 $0.0975 $0.0821 $0.1207 $0.0762 $0.0760 $0.1175 $0.0746 $0.0986 $0.0813 $0.0845 $0.0925 $0.0728 $0.0756 $0.1188 $0.0910 $0.1117 $0.1041 $0.0985 $0.0823 $0.0984 $0.0874 $0.1361 $0.0906 $0.0943 $0.1217 $0.0772 $0.0788 $0.0840 $0.0884 FONCARDOff $0.1090 $0.1787 $0.1394 $0.0927 $0.1311 $0.0848 $0.0910 $0.1137 $0.1235 $0.0989 $0.1692 $0.0832 $0.0861 $0.1612 $0.0810 $0.1251 $0.0906 $0.1011 $0.1190 $0.0771 $0.0845 $0.1573 $0.1019 $0.1462 $0.1318 $0.1173 $0.1017 $0.1447 $0.1095 $0.1668 $0.1163 $0.1084 $0.1733 $0.0852 $0.0919 $0.0934 $0.1091 SPRINT SCHEDULE NO. 12 Original Page 60162 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Minute State Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 $0.0145 On-Off $0.0246 $0.0328 $0.0374 $0.1013 $0.0362 $0.0496 $0.0536 $0.0379 $0.0432 $0.0460 $0.0408 $0.0364 $0.0633 Off-On $0.0246 $0.0328 $0.0374 $0.1013 $0.0362 $0.0496 $0.0536 $0.0379 $0.0432 $0.0460 $0.0408 $0.0364 $0.0633 Off-Off $0.0311 $0.0507 $0.0519 $0.1727 $0.0505 $0.0737 $0.0740 $0.0562 $0.0697 $0.0758 $0.0658 $0.0614 $0.0863 FONCARDOn $0.0746 $0.0828 $0.0874 $0.1513 $0.0862 $0.0996 $0.1036 $0.0879 $0.0932 $0.0960 $0.0908 $0.0864 $0.1133 FONCARDOff $0.0811 $0.1007 $0.1019 $0.2227 $0.1005 $0.1237 $0.1240 $0.1062 $0.1197 $0.1258 $0.1158 $0.1114 $0.1363 5.1.D. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0160 $0.0290 $0.0790 5.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges for the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Price Per Minute Dedicated $0.0362 $0.0766 $0.0488 $0.0298 $0.0553 $0.0263 $0.0290 $0.0454 $0.0475 $0.0321 $0.0707 $0.0262 Switched $0.0590 $0.1287 $0.0894 $0.0427 $0.0811 $0.0348 $0.0410 $0.0637 $0.0735 $0.0489 $0.1192 $0.0332 SPRINT SCHEDULE NO. 12 Original Page 60163 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) State Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0260 $0.0675 $0.0246 $0.0486 $0.0313 $0.0345 $0.0425 $0.0228 $0.0256 $0.0688 $0.0410 $0.0617 $0.0541 $0.0485 $0.0323 $0.0484 $0.0374 $0.0861 $0.0406 $0.0443 $0.0717 $0.0272 $0.0288 $0.0340 $0.0384 $0.0246 $0.0328 $0.0374 $0.1013 $0.0362 $0.0496 $0.0536 $0.0379 $0.0432 $0.0460 $0.0408 $0.0364 $0.0633 Switched $0.0361 $0.1112 $0.0310 $0.0751 $0.0406 $0.0511 $0.0690 $0.0271 $0.0345 $0.1073 $0.0519 $0.0962 $0.0818 $0.0673 $0.0517 $0.0947 $0.0595 $0.1168 $0.0663 $0.0584 $0.1233 $0.0352 $0.0419 $0.0434 $0.0591 $0.0311 $0.0507 $0.0519 $0.1727 $0.0505 $0.0737 $0.0740 $0.0562 $0.0697 $0.0758 $0.0658 $0.0614 $0.0863 SPRINT SCHEDULE NO. 12 Original Page 60164 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.F. Customer will receive a Type Four Usage Discount on its International (domestic origination)Sprint Voice Solutions VPN Solutions outbound (including FONCARD)Service Usage Charges to the following countries. Country Australia Canada France Germany Ireland Italy Mexico Norway Spain Sweden Price Per Minute Dedicated Switched $0.0250 $0.0400 $0.0180 $0.0330 $0.0230 $0.0380 $0.0230 $0.0380 $0.0250 $0.0400 $0.0230 $0.0380 $0.0500 $0.0650 $0.0250 $0.0400 $0.0230 $0.0380 $0.0230 $0.0380 5.1.G. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Australia Canada France Germany Ireland Italy Mexico Norway Spain Sweden Price Per Minute Dedicated Switched $0.0500 $0.0650 $0.0300 $0.0450 $0.0540 $0.0690 $0.0500 $0.0650 $0.0800 $0.0950 $0.0300 $0.0450 $0.1010 $0.1160 $0.0930 $0.1080 $0.1900 $0.2050 $0.1000 $0.1150 SPRINT SCHEDULE NO. 12 Original Page 60165 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.H. Customer will receive a Type Three Discount of 25%,instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges for calls terminating in countries not listed in Section 5.1.F. 5.1.L. Customer will receive a Type Three Discount of 37%, instead of the all other discounts, on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges for calls originating in countries not listed in Section 5.1.G. 5.2.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service (IATF) Stand-Alone Agent Transfer Services. Feature Base Surcharge Non-Call Referral usage Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Surcharge (Per Toll Free Number, Per Call Surcharge $0.020 per call $0.050/minute $0.020 per call $0.020 per call $0.060 per call $0.040 per call $0.010 per call $0.010 per call $0.010 per call $0.010 per call $0.040 per call $0.040 per call $0.010 per call Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.0900 per call. SPRINT SCHEDULE NO. 12 Original Page 60166 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) 5.2.B. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Building Block Installation Management Reports Marketing Reports Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 $150 $150 $150 $500 $250 per program per report per report per report per request per change occurrence 5.2.C. Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000. For non-recurring charges in excess of $5,000, Customer will be charged rate as listed above. SPRINT SCHEDULE NO. 12 Original Page 60167 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) 5.2.D. Customer will receive a Type Four Discount on the monthly recurring charges for the following features. Feature Program Charge Voice Slot/Storage Charge Custom En Route Message Daily Reports Weekly Reports Monthly Reports VIP Stats Reporting VIP Fax Reporting Agent Transfer Speed Dial (1-15 Codes) Agent Transfer Speed Dial (16500 Codes) Agent Transfer Speed Dial (5011000 Codes) Agent Transfer Speed Dial (1001-3000 Codes) Monthly Recurring Charge $100 per program $50 per 30 second slot $50 per program $750 $250 per month $150 per month $50 per report $50 per report No charge $200 $400 $750 5.6.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 205-942 208-359 253-475 254-799 260-894 281-398 301-739 309-663 309-664 310-734 MRC $162 $789 $116 $233 $491 $164 $186 $283 $283 $130 NPA-NXX 651-450 651-483 651-494 651-633 651-994 678-380 678-924 702-643 703-739 706-776 MRC $155 $116 $116 $106 $116 $191 $186 $273 $262 $435 SPRINT SCHEDULE NO. 12 Original Page 60168 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 404-888 407-333 407-804 503-222 503-225 507-257 507-304 507-359 507-385 507-386 507-388 507-394 507-625 507-775 508-422 509-624 513-771 518-792 518-842 559-651 563-556 607-733 609-261 626-404 626-814 630-964 636-349 651-426 NPA-NXX $145 $169 $169 $116 $164 $507 $180 $616 $349 $362 $349 $802 $349 $496 $342 $157 $267 $633 $499 $315 $228 $721 $347 $127 $147 $149 $166 $227 NPA-NXX 708-496 708-796 708-867 713-462 717-762 717-796 719-594 732-985 757-427 763-544 770-925 770-935 805-981 812-623 850-973 860-666 908-496 909-357 909-388 909-390 949-455 952-808 952-818 952-884 952-888 954-846 954-979 972-641 NPA-NXX $163 $123 $140 $118 $430 $246 $143 $152 $161 $106 $186 $191 $263 $864 $654 $306 $383 $155 $149 $244 $147 $151 $106 $151 $135 $197 $168 $123 5.6.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the Sprint-provided Service(s) T-3 local access line at an NPA-NXXs (or successor NPA-NXXs), with a 2 years or long, Order term installed or in service during the Term. SPRINT SCHEDULE NO. 12 Original Page 60169 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 205-942 208-359 253-475 260-894 281-398 301-739 310-734 404-888 407-333 503-225 507-257 507-304 507-359 507-385 507-386 507-388 507-394 507-625 507-775 508-422 509-624 513-771 518-792 518-842 559-651 563-556 607-733 609-261 626-404 626-814 630-964 636-349 651-426 MRC $1,873 $10,187 $1,211 $4,796 $1,881 $2,298 $1,012 $1,650 $2,086 $2,029 $5,996 $2,427 $5,914 $6,347 $4,872 $6,347 $8,587 $4,872 $3,462 $3,297 $2,443 $1,454 $6,193 $4,835 $2,795 $5,992 $6,995 $3,498 $993 $1,386 $1,559 $1,891 $1,983 NPA-NXX 651-450 651-483 651-494 651-633 651-994 678-380 702-643 703-739 706-776 708-496 708-867 713-462 717-762 717-796 719-594 732-985 757-427 763-544 770-925 770-935 805-981 812-623 850-973 860-666 908-496 909-357 909-388 909-390 949-455 952-818 952-884 952-888 954-846 MRC $1,917 $1,154 $1,154 $1,154 $1,154 $2,660 $2,275 $2,467 $4,956 $1,828 $995 $1,055 $5,669 $3,922 $2,929 $1,927 $1,705 $1,154 $2,660 $2,660 $1,773 $9,244 $5,559 $2,140 $4,794 $1,515 $1,419 $1,507 $1,525 $1,154 $1,892 $1,850 $2,869 SPRINT SCHEDULE NO. 12 Original Page 60170 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.D. Customer must use each Sprint-provided, domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided, domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 5.7.A.(1) Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 5.7.A.(2) For all Customer-provided domestic T-3 and lower bandwidth local access lines discounts in this CSA and installed during the Term, Sprint will waive the non-recurring local access line installation charges (including the non-recurring COC and ACF charges). 5.7.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 5.7.C.(1). Customer will receive a Type Three Discount of 50% of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. SPRINT SCHEDULE NO. 12 Original Page 60171 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) 5.7.C.(2). Customer will receive a Type Three Discount of 50% of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 5.7.C.(3). Customer will receive a Type Three Discount of 50% of the toll free service group MRC for Off-Net Route Advance. 5.7.C.(4). Customer will receive a Type Three Discount of 50% of the toll free service group MRC for On-Net Route Advance. 5.7.C.(5). Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice VPN Solutions Basic Accounting Code feature at each Customer location using the basic account code feature. 5.7.C.(6). Customer will receive a Type Three Discount of 50% of the fixed MRCs for the Sprint Voice VPN Solutions Advanced Accounting Code feature at each Customer location using the advanced account code feature. 5.7.C.(7). Customer will receive a Type Three Discount of 50% of the Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing 5.7.C.(8). Customer will receive a Type Three Discount of 50% of the Enhanced Toll Free charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 5.7.C.(9). Customer will receive a Type Three Discount of 50% of the MRC’s for Enhanced Toll Free Routing Sets. SPRINT SCHEDULE NO. 12 Original Page 60172 ___ Revised Page _____ Cancels ________ Page _____ Effective August 21, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8929 CSA OPTION 3.8929 (Continued) 5.0 Discounts and Credits: (Continued) 5.7.C.(10). Customer will receive a Type Three Discount of 50% of the non-recurring installation charges for Enhanced Toll Free Command Routing. 5.7.C.(11). Customer will receive a Type Three Discount of 50% of the fixed non-recurring charges for Area Code Selection. 5.7.C.(12) Customer will receive a waiver of the Real Time Ani per call fees. 5.7.C.(14). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. 5.7.C.(15). Customer will receive a Type Three Discount of 75% of its domestic Sprint ISDN PRI D channel MRCS for circuits installed during the Term. 5.7.C.(16). Customer will receive a waiver of the charges for up to three (3) Customer-requested expedites for any wireline connectivity during each Contract Year. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing customer and must have its Corporate Headquarters located in North Mankato, MN 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60173 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8930 CSA OPTION 3.8930 1.0 Term: The Term of this option is one year, beginning on the 1st Amendment Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $50,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, one-year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) and outbound SDS Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% SPRINT SCHEDULE NO. 12 Original Page 60174 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8930 CSA OPTION 3.8930 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) and outbound SDS Usage Charges in the following states. State Florida South Carolina South Carolina Jurisdiction Intrastate IntraLata InterLata Discount Dedicated 28.0% 48.0% 56.0% Switched 28.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Florida South Carolina South Carolina Jurisdiction Intrastate IntraLata InterLata Discount Dedicated 28.0% 48.0% 56.0% Switched 28.0% 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound, (excluding FONCARD), Sprint Voice Solutions International Toll Free Service Usage Charges to the following countries. SPRINT SCHEDULE NO. 12 Original Page 60175 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8930 CSA OPTION 3.8930 (Continued) 5.0 Discounts and Credits: (Continued) Country Argentina Australia Belgium Brazil Canada China Colombia Dominican Republic Ecuador Egypt United Kingdom El Salvador France Germany Guatemala Hong Kong Haiti India Ireland Israel Italy Jamaica Japan Korea (South) Mexico Netherlands Nigeria Poland Philippines Peru Spain Switzerland Taiwan Price Per Minute Outbound Dedicated Switched $0.1130 $0.1340 $0.0430 $0.0580 $0.1040 $0.0290 $0.0390 $0.1900 $0.1310 $0.2700 $0.3160 $0.0410 $0.2390 $0.0360 $0.0430 $0.2360 $0.1190 $0.0440 $0.0540 $0.2110 $0.1460 $0.2850 $0.3310 $0.0560 $0.2600 $0.0510 $0.0640 $0.2510 $0.4200 $0.2270 $0.4350 $0.2490 $0.0410 $0.2010 $0.0510 $0.0630 $0.2160 $0.0730 $0.0890 $0.1100 $0.2690 $0.0540 $0.1960 $0.1760 $0.2840 $0.0690 $0.2110 $0.1970 $0.0410 $0.0560 Toll Free Dedicated Switched $0.1330 $0.1060 $0.5000 $0.0540 $0.5440 $0.1480 $0.1270 $0.5220 $0.0760 $0.5660 $0.4540 $0.4760 $0.0840 $0.1060 $0.1400 $0.0810 $0.5210 $0.0960 $0.1610 $0.1030 $0.5430 $0.1110 $0.9710 $0.1440 $0.2140 $0.0710 $0.2060 $0.3540 $0.4860 $0.2170 $0.1190 $0.9930 $0.1660 $0.2360 $0.0930 $0.2210 $0.3760 $0.5070 $0.2390 $0.1400 $0.4540 $0.6910 $0.3810 $0.1060 $0.2490 $0.4760 $0.7130 $0.4030 $0.1270 $0.2700 SPRINT SCHEDULE NO. 12 Original Page 60176 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8930 CSA OPTION 3.8930 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.2.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for what local access line. If Customer disconnects a Sprint-provided domestic local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 3.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access lines at an NPA-NXX (or successor NPA-NXX) with a 1 year or longer, Order term installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 407-239 843-913 865-908 MRC $404 $241 $221 SPRINT SCHEDULE NO. 12 Original Page 60177 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8930 CSA OPTION 3.8930 (Continued) 5.0 Discounts and Credits: (Continued) 3.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 4.3. If Sprint terminates Customer’s Agreement due to Customer’s material breach, or Customer terminates this Agreement, ceases to use Services to a material extent (unless due to Sprint’s material failure), Customer will pay Sprint, in addition to all other charges, a pro-rata portion of each Credit issued. The pro-rata portion of a Credit will be calculated based on the number of months remaining in the Initial Term at the time of termination, divided by the number of months in the Initial Term. In addition, Sprint will issue no further Credits. Customer must be in compliance with all material terms and conditions of the Agreement to be eligible for the Credits below. SPRINT SCHEDULE NO. 12 Original Page 60178 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8930 CSA OPTION 3.8930 (Continued) 5.0 Discounts and Credits: (Continued) 4.3.A. Customer will receive a $6,000 credit (“Credit”) based on the condition that Customer maintains an average of 100,000 minutes on Sprint Voice Solutions, or a replacement service offered by Sprint as agreed to in writing between the parties, during each billing month of the Term. Customer will receive the Credit in billing month 3 following the First Amendment Commencement Date provided that Sprint has determined that Customer has satisfied the conditions described above and is eligible to receive the Credit. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60179 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 1.0 Term: The Initial Term of this Option will expire on December 31, 2018. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Sprint Interactive Toll Free Service Clearline DSO, Clearline 1.5, Clearline 45, Clearline OC3, Clearline OC12 (Domestic, point-to-point IXC and not including Domestic extension of international private lines) Domestic Access 3.0 Minimum Service Commitments: Customer's MTC is $28,000,000 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, twoyear Term, $120,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 5.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0100 $0.0135 $0.0135 $0.0245 $0.0240 $0.0250 SPRINT SCHEDULE NO. 12 Original Page 60180 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0135 $0.0245 5.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges in the following states. Price Per Minute State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire On-On $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 On-Off $0.0348 $0.0713 $0.0501 $0.0240 $0.0567 $0.0286 $0.0315 $0.0375 $0.0464 $0.0333 $0.0787 $0.0200 $0.0273 $0.0712 $0.0230 $0.0445 $0.0331 $0.0358 $0.0363 $0.0251 $0.0270 $0.0550 $0.0276 $0.0600 $0.0595 $0.0556 $0.0348 $0.0509 Off-On $0.0348 $0.0713 $0.0501 $0.0240 $0.0567 $0.0286 $0.0315 $0.0375 $0.0464 $0.0333 $0.0787 $0.0200 $0.0273 $0.0712 $0.0230 $0.0445 $0.0331 $0.0358 $0.0363 $0.0251 $0.0270 $0.0550 $0.0276 $0.0600 $0.0595 $0.0556 $0.0348 $0.0509 Off-Off $0.0460 $0.1120 $0.0849 $0.0280 $0.0832 $0.0360 $0.0440 $0.0550 $0.0570 $0.0511 $0.1282 $0.0270 $0.0340 $0.1191 $0.0315 $0.0691 $0.0445 $0.0535 $0.0540 $0.0316 $0.0320 $0.0825 $0.0475 $0.0990 $0.0860 $0.0814 $0.0549 $0.0840 FONCARDOn $0.0848 $0.1213 $0.1001 $0.0810 $0.1067 $0.0786 $0.0815 $0.1018 $0.0964 $0.0833 $0.1287 $0.0780 $0.0773 $0.1212 $0.0753 $0.0945 $0.0831 $0.0858 $0.0863 $0.0751 $0.0770 $0.1119 $0.0776 $0.1179 $0.1095 $0.1056 $0.0848 $0.1009 FONCARDOff $0.1087 $0.1725 $0.1349 $0.0948 $0.1332 $0.0890 $0.0955 $0.1287 $0.1211 $0.1011 $0.1782 $0.0874 $0.0884 $0.1691 $0.0828 $0.1191 $0.0945 $0.1035 $0.1050 $0.0816 $0.0876 $0.1484 $0.0975 $0.1582 $0.1423 $0.1314 $0.1049 $0.1443 SPRINT SCHEDULE NO. 12 Original Page 60181 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Minute State New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 On-Off $0.0340 $0.0779 $0.0449 $0.0474 $0.0703 $0.0290 $0.0310 $0.0353 $0.0360 $0.0319 $0.0332 $0.0386 $0.1025 $0.0290 $0.0511 $0.0435 $0.0404 $0.0453 $0.0479 $0.0351 $0.0380 $0.0424 Off-On $0.0340 $0.0779 $0.0449 $0.0474 $0.0703 $0.0290 $0.0310 $0.0353 $0.0360 $0.0319 $0.0332 $0.0386 $0.1025 $0.0290 $0.0511 $0.0435 $0.0404 $0.0453 $0.0479 $0.0351 $0.0380 $0.0424 Off-Off $0.0450 $0.1106 $0.0690 $0.0637 $0.1233 $0.0330 $0.0440 $0.0456 $0.0595 $0.0602 $0.0401 $0.0547 $0.1751 $0.0390 $0.0690 $0.0630 $0.0622 $0.0714 $0.0590 $0.0554 $0.0490 $0.0688 FONCARDOn $0.0883 $0.1279 $0.0949 $0.0974 $0.1203 $0.0790 $0.0810 $0.0853 $0.0892 $0.0819 $0.0832 $0.0886 $0.1525 $0.0852 $0.1011 $0.0935 $0.0904 $0.0953 $0.0979 $0.0851 $0.0880 $0.0924 FONCARDOff $0.1094 $0.1606 $0.1231 $0.1137 $0.1733 $0.0884 $0.0940 $0.0956 $0.1105 $0.1102 $0.1001 $0.1047 $0.2251 $0.1001 $0.1268 $0.1160 $0.1122 $0.1214 $0.1275 $0.1054 $0.1090 $0.1188 5.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Price Per Minute Dedicated Switched $0.0348 $0.0460 $0.0713 $0.1120 $0.0501 $0.0849 $0.0240 $0.0250 $0.0567 $0.0832 $0.0286 $0.0360 $0.0315 $0.0440 $0.0375 $0.0550 $0.0464 $0.0570 $0.0333 $0.0511 $0.0787 $0.1282 SPRINT SCHEDULE NO. 12 Original Page 60182 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) State Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0200 $0.0270 $0.0273 $0.0340 $0.0712 $0.1191 $0.0230 $0.0315 $0.0445 $0.0691 $0.0331 $0.0445 $0.0358 $0.0535 $0.0363 $0.0540 $0.0251 $0.0316 $0.0270 $0.0320 $0.0550 $0.0825 $0.0276 $0.0475 $0.0600 $0.0990 $0.0595 $0.0860 $0.0556 $0.0814 $0.0348 $0.0549 $0.0509 $0.0840 $0.0340 $0.0450 $0.0779 $0.1106 $0.0449 $0.0690 $0.0474 $0.0637 $0.0703 $0.1233 $0.0290 $0.0330 $0.0310 $0.0440 $0.0353 $0.0456 $0.0360 $0.0595 $0.0319 $0.0602 $0.0332 $0.0401 $0.0386 $0.0547 $0.1025 $0.1751 $0.0290 $0.0390 $0.0511 $0.0768 $0.0435 $0.0660 $0.0404 $0.0622 $0.0453 $0.0714 $0.0479 $0.0775 $0.0351 $0.0554 $0.0380 $0.0590 $0.0424 $0.0688 SPRINT SCHEDULE NO. 12 Original Page 60183 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges to the following countries. Country Argentina Australia Bahamas Belarus Belgium Brazil Canada Chile China Costa Rica Denmark Dominican Republic El Salvador France Germany Greece Guatemala Honduras Hungary India Ireland Italy Luxembourg Malaysia Mauritius Mexico Netherlands New Zealand Nicaragua Norway Price Per Minute Dedicated Switched $0.123 $0.138 $0.026 $0.041 $0.061 $0.076 $0.199 $0.215 $0.023 $0.038 $0.044 $0.059 $0.015 $0.030 $0.025 $0.040 $0.022 $0.037 $0.130 $0.145 $0.023 $0.038 $0.064 $0.079 $0.160 $0.175 $0.023 $0.038 $0.017 $0.032 $0.023 $0.038 $0.150 $0.165 $0.249 $0.264 $0.028 $0.043 $0.040 $0.055 $0.023 $0.038 $0.020 $0.035 $0.021 $0.036 $0.030 $0.045 $0.065 $0.080 $0.082 $0.097 $0.024 $0.039 $0.029 $0.044 $0.173 $0.188 $0.022 $0.037 SPRINT SCHEDULE NO. 12 Original Page 60184 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) Country Panama Peru Poland Portugal Singapore Spain Sweden Switzerland United Kingdom Price Per Minute Dedicated Switched $0.069 $0.084 $0.179 $0.194 $0.029 $0.044 $0.025 $0.040 $0.023 $0.038 $0.024 $0.039 $0.023 $0.038 $0.024 $0.039 $0.021 $0.036 5.1.G. Customer will receive a Type Three Discount of 45%, instead of all other discounts on its international (Domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) service usage Charges except in those countries listed in Section 5.1.F. 5.1.H. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Argentina Australia Bahamas Belgium Brazil Canada Chile China Costa Rica Denmark Dominican Republic El Salvador France Germany Price Per Minute Dedicated Switched $0.206 $0.221 $0.088 $0.103 $0.150 $0.165 $0.049 $0.064 $0.100 $0.115 $0.014 $0.029 $0.111 $0.126 $0.100 $0.115 $0.200 $0.215 $0.032 $0.047 $0.063 $0.078 $0.196 $0.211 $0.050 $0.065 $0.037 $0.052 SPRINT SCHEDULE NO. 12 Original Page 60185 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) Country Greece Guatemala Hungary India Ireland Italy Luxembourg Malaysia Mexico Netherlands New Zealand Norway Panama Peru Poland Portugal Singapore Spain Sweden Switzerland United Kingdom Price Per Minute Dedicated Switched $0.063 $0.078 $0.141 $0.156 $0.043 $0.058 $0.140 $0.155 $0.070 $0.085 $0.029 $0.044 $0.029 $0.044 $0.061 $0.076 $0.137 $0.152 $0.031 $0.046 $0.043 $0.058 $0.095 $0.110 $0.125 $0.140 $0.030 $0.045 $0.026 $0.041 $0.131 $0.046 $0.127 $0.142 $0.192 $0.207 $0.121 $0.036 $0.049 $0.064 $0.045 $0.060 5.1.I. Customer will receive a Type Three Discount of 45%, instead of all other discounts on its international (Domestic origination) Sprint Voice VPN Solutions Toll Free service usage Charges except in those countries listed in Section 5.1.H. 5.1.J. Customer will receive a Type Four Usage Discount of $0.50 per call surcharge (excluding any per call surcharge payphone-originated calls)) for each Sprint Voice VPN Solutions Directory Assistance call. 5.1.K. Customer will receive a Type Four Usage Discount of $0.50 fixed per call surcharge (excluding any per call surcharge associated with call completion) for each Sprint Voice VPN Solutions Directory Assistance call. SPRINT SCHEDULE NO. 12 Original Page 60186 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.L. Customer will receive a Type Three Discount of 50%, instead of all other discounts, on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a Discount on the per call surcharge for payphone-originated calls. 5.1.M. Customer will receive a Type Three Discount of 60%, instead of all other discounts, on its Sprint Voice VPN Solutions FONCARD Sprint International Access Service Usage Charges 5.1.N. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0300 $0.0400 5.1.O. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0400 $0.0500 5.1.P. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN outbound SDS Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60187 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island Price Per Minute Dedicated Switched $0.0416 $0.0605 $0.0888 $0.1370 $0.0555 $0.0902 $0.0365 $0.0504 $0.0601 $0.0868 $0.0335 $0.0435 $0.0369 $0.0508 $0.0616 $0.1004 $0.0532 $0.0713 $0.0393 $0.0569 $0.0723 $0.1204 $0.0329 $0.0421 $0.0318 $0.0391 $0.0724 $0.1216 $0.0323 $0.0473 $0.0523 $0.0725 $0.0373 $0.0489 $0.0384 $0.0556 $0.0445 $0.0664 $0.0304 $0.0377 $0.0318 $0.0411 $0.0652 $0.1005 $0.0437 $0.0578 $0.0856 $0.1422 $0.0580 $0.0930 $0.0561 $0.0840 $0.0388 $0.0545 $0.0557 $0.0891 $0.0437 $0.0719 $0.0645 $0.0966 $0.0497 $0.0776 $0.0590 $0.0764 $0.0724 $0.1246 $0.0329 $0.0406 $0.0369 $0.0492 $0.0396 $0.0534 $0.0561 $0.0982 $0.0365 $0.0639 $0.0386 $0.0553 SPRINT SCHEDULE NO. 12 Original Page 60188 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) State South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0427 $0.0592 $0.0947 $0.1657 $0.0363 $0.0511 $0.0559 $0.0820 $0.0464 $0.0685 $0.0461 $0.0687 $0.0325 $0.0419 $0.0592 $0.0955 $0.0552 $0.0847 $0.0463 $0.0723 $0.0429 $0.0663 $0.0491 $0.0724 5.2.A. In addition to the applicable usage rate, Customer will receive Type Four Discount on its Interactive Toll Free Service features. Features Base Surcharge Non-Call Referral usage Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Rate $0.030 $0.040 $0.030 $0.040 $0.060 $0.040 $0.010 $0.010 $0.010 $0.010 $0.010 $0.010 $0.010 5.2.A.(1). Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.06 per call. SPRINT SCHEDULE NO. 12 Original Page 60189 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.2.B. Customer will receive a Type Four Discount on its non-recurring charges for Sprint Interactive Toll Free Service components. Component Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Database Installation (Includes Database Routing, Security Codes, Validated Caller-Entered Codes or Agent Transfer Speed Dial) Management Reports Installation (Includes Call Count, Call Referral, Voice Recognition Marketing Reports Installation (Includes Menu, Code, Survey Program Summary) Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 Per Program $800 Per Program $1,000 Per Program $100 Per Hour Of Recording $150 Per Hour Of Recording $100 Per Hour $150 Per Hour $400 Per Program $150 Per Report $150 $150 $500 $250 Per Per Per Per Report Report Request Change Occurrence 5.2.B.(1). Customer will receive a waiver of Customer’s Interactive Toll Free Service NRCs in an amount not to exceed $5000 for the Term. For NRCs in excess of $5000 Customer will receive the rates listed in section 5.2.B. SPRINT SCHEDULE NO. 12 Original Page 60190 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.2.C. Customer will receive a Type Four Discount on the MRCs for its Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Daily Reports Weekly Reports Monthly Reports Agent Transfer Speed Codes) Agent Transfer Speed Codes) Agent Transfer Speed Codes) Agent Transfer Speed Codes) MRC $50 per program $25 per 30 second slot $150 per report (Web-based Delivery) $150 per month $75 per month Dial (1-15 No charge Dial (16-500 $100 Dial (501-1000 $200 Dial (1001-3000 $375 5.6.A. Customer will receive a Type Four Discount on the MRC per IXC circuit and per IXC circuit mile for the interexchange portion of each interstate Clearline DSO private line circuit with a 1 year Older Term, installed. Circuit Type Clearline DSO MRC Per Circuit $160 MRC Per IXC Circuit Mile $0.08 5.6.B. Customer will receive a Type Four Discount on the MRC per IXC circuit mile (subject to a minimum monthly charge per circuit) for the interexchange portion of each interstate Clearline 1.5 private line circuit, with an individual Order Term of 1 year or longer, installed after the Effective Date or in service during the Term. Circuit Speed Clearline 1.5 Clearline 1.5 Clearline 1.5 Clearline 1.5 Mileage Band (or Minimum) Minimum 200-300 301-400 401-500 Per Circuit Mile 1 year $281 $1.21 $0.90 $0.73 SPRINT SCHEDULE NO. 12 Original Page 60191 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) Circuit Speed Clearline 1.5 Clearline 1.5 Clearline 1.5 Mileage Band (or Minimum) 501-750 751-1,000 1,001+ Per Circuit Mile 1 year $0.59 $0.46 $0.35 5.6.C. Customer will receive a Type Four Discount on the MRC per IXC circuit mile (subject to a minimum monthly charge per circuit) for the interexchange portion of each interstate/intrastate Clearline 45 private line circuit, with an individual Order Term of 1 year or longer, installed after the Effective Date or in service during the Term. Circuit Speed Clearline 45 Clearline 45 Clearline 45 Clearline 45 Clearline 45 Clearline 45 Clearline 45 Mileage Band (or Minimum) Minimum 200-300 301-400 401-500 501-750 751-1,000 1,001+ Per Circuit Mile 1 year $1,167 $5.71 $4.64 $4.03 $3.43 $2.96 $2.55 5.6.D. Customer will receive a Type Four Discount on the MRC per IXC circuit mile (subject to a minimum monthly charge per circuit) for the interexchange portion of each interstate/intrastate Clearline OC3 private line circuit, with an individual Order Term of 1 year or longer, installed after the Effective Date or in service during the Term. Circuit Speed Clearline OC3 Clearline OC3 Clearline OC3 Clearline OC3 Clearline OC3 Clearline OC3 Clearline OC3 Mileage Band (or Minimum) Minimum 200-300 301-400 401-500 501-750 751-1,000 1,001+ Per Circuit Mile 1 year $3,100 $15.52 $12.70 $11.09 $9.68 $8.47 $7.26 SPRINT SCHEDULE NO. 12 Original Page 60192 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.E. Customer will receive a Type Four Discount on the MRC per IXC circuit mile (subject to a minimum monthly charge per circuit) for the interexchange portion of each interstate/intrastate Clearline OC12 private line circuit, with an individual Order Term of 1 year or longer, installed after the Effective Date or in service during the Term. Orders of Clearline OC12 will be accepted in Sprint’s discretion and are subject to availability. Circuit Speed Clearline OC12 Clearline OC12 Clearline OC12 Clearline OC12 Clearline OC12 Clearline OC12 Clearline OC12 Mileage Band (or Minimum) Minimum 200-300 301-400 401-500 501-750 751-1,000 1,001+ Per Circuit Mile 1 year $11,551 $58.06 $48.38 $42.74 $37.09 $33.06 $29.03 5.6.F. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate Clearline 1.5 private line circuit, with an individual circuit term of 1 year or longer, installed after the Effective Date or in service during the Term. Origination NPA-NXX 804-553 Termination NPA-NXX 972-997 MRC $500 5.6.G. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate Clearline 45 private line circuit, with an individual circuit term of 1 year or longer, installed after the Effective Date or in service during the Term. Origination NPA-NXX 501-220 804-553 Termination NPA-NXX 215-351 972-997 MRC $2,086 $2,352 SPRINT SCHEDULE NO. 12 Original Page 60193 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.H. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate Clearline OC3 private line circuit, with an individual circuit term of 1 year or longer, installed after the Effective Date or in service during the Term. Origination NPA-NXX 312-528 501-220 904-854 501-220 Termination NPA-NXX 501-220 904-854 312-528 215-351 MRC $6,000 $6,900 $7,800 $5,868 5.6.I. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate Clearline OC3 private line circuit, with an individual circuit term of 2 years or longer, installed during the Term. Origination NPA-NXX 312-528 501-220 904-854 Termination NPA-NXX 501-220 904-854 312-528 MRC $5,500 $6,400 $7,300 5.6.J. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate Clearline OC3 private line circuit, with an individual circuit term of 3 years or longer, installed during the Term. Origination NPA-NXX 312-528 501-220 904-854 Termination NPA-NXX 501-220 904-854 312-528 MRC $5,200 $6,050 $6,895 SPRINT SCHEDULE NO. 12 Original Page 60194 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.K. As a normal course of technology evolution, Sprint periodically updates and upgrades its suite of services. As part of this evolution, Sprint may choose to substitute other offerings for the Sprint domestic and international private line service product sets at some time after December 31, 2009. In their place, Sprint currently offers and will continue to offer services that are functionally similar to private line service. At any time during the Agreement, Customer may elect to purchase and Sprint will provide substitute services, together with a transition plan, under terms and conditions mutually agreeable to Sprint and Customer. If Sprint discontinues its offering of Sprint domestic or international private line services, this will result in a termination of the Sprint domestic and international private line services portion of the Agreement only and has no impact on other services or terms and conditions included in the Agreement. 5.12.A. For DDS, T-1 and T-3 Access locations not discounted in this CSA, Customer will receive the rates for Dedicated Access for which it is eligible under the lowest generally available pricing offer in the Schedules when the circuit is ordered, including the Custom Access Pricing Promotion (CAP). Until the end of the Term, Customer will continue to receive the discounting received under the Access Pricing Offer when the circuit is ordered. 5.12.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided OC3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a 1 year or longer, Order Term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. OCn pricing is valid only for unchannelized, linear, two-fiber interface at the Customer premise. All other configurations require a Special Customer Arrangement mentioned in the Agreement. SPRINT SCHEDULE NO. 12 Original Page 60195 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) NPANXX 602-431 414-341 469-241 949-271 412-299 901-523 407-591 678-441 312-566 MRC $2,729 $2,307 $5,085 $1,514 $3,922 $1,900 $2,301 $2,315 $1,156 NPANXX 949-222 901-226 904-232 727-217 303-703 657-917 501-220 904-854 727-227 MRC $4,396 $2,000 $2,316 $2,850 $2,008.89 $5,020.20 $2,990 $1,585 $2,850 5.12.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC charges) for each Sprintprovided OC12 local access line at the NPA-NXXs (or successor NPA-NXXs)with a 1 year or longer, Order Term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. OCn pricing is valid only for unchannelized, linear, two-fiber interface at the Customer premise. All other configurations require a Special Customer Arrangement mentioned in the Agreement. NPANXX 501-220 312-528 MRC $1,990 $5,007 SPRINT SCHEDULE NO. 12 Original Page 60196 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.12.D. Customer will receive a Type Four Discount on the MRC for its OC-3 local access line at NPA-NXX 502-220. Option 1 2 Fiber unprotected OC-3 1 year 3 year 5 year $2780 MRC $1724 MRC $1384 MRC Option 2 4 Fiber protected OC-3 1 year 3 year 5 year $2990 MRC $1944 MRC $1604 MRC 5.12.F. Customer will receive a Type Four Discount of $1,667 for the OC3 at NPA-NXX 602-313 for a 1 year order term per the SCA mentioned in the Agreement. 5.12.G. Customer will receive a waiver of the monthly recurring charges associated with ACF and COC on Sprintprovided Services(s) 56 Kbps or greater bandwidth local access lines installed or in service during the Term. 5.12.H. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 5.14.A.(1). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). SPRINT SCHEDULE NO. 12 Original Page 60197 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.14.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth ports and PVCs discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring installation charges. 5.14.A.(3). Customer will receive a waiver of OC3, OC12 or OC48 local access line installation charges (including nonrecurring COC and ACF charges) on Sprint-provided OC3, OC12 or OC48 local access lines installed during the Term and discounted in this CSA. 5.14.A.(4). Customer will receive a waiver of the domestic Sprint ISDN PRI D channel installation charges and a Type Three Discount of 63% on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 5.14.A.(5). Customer will receive a waiver of its OC-3 and greater bandwidth port installation charges on ports discounted in this CSA and installed during the Term with an individual Order Term of 1 year or longer. 5.14.A.(6). For all Customer-provided domestic Service(s) 56K local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the monthly recurring COC charges. SPRINT SCHEDULE NO. 12 Original Page 60198 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.14.B. Customer must use each DS3 or greater local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. If a disconnected site is replaced by a site of equal or greater bandwidth, the payback of the prorated installation charge will be waived. Customer will be permitted to move up to 10% of its installed base of IP Dedicated Service Ports per billing year in which the original port’s Order Term will be carried forward. 5.14.C. Customer will receive a waiver of the DS3 Collocation Local Access Line MRC. 5.14.D. Customer will receive a Type Four Discount of $60 on the monthly recurring co-located T-1 access charge for existing circuits and new circuits installed. 5.14.E. Customer will receive a Type Four Discount of $0.75 on the MRC for its per line PLC (PICC) charges. 5.14.F.1. Customer will receive a waiver of its switched Toll Free service group MRC, provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 5.14.F.2. Customer will receive a waiver of its dedicated Toll Free service group MRC, provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 5.14.F.3. Customer will receive a waiver of its Real Time ANI per call fees. SPRINT SCHEDULE NO. 12 Original Page 60199 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.14.F.5. Customer will receive a monthly credit in the amount of $2,300 for its use of Dynamic Network Routing Services. The credit will apply for each month in which Customer uses Dynamic Network Routing Services during the Term. In the event that Sprint modifies Customer's Dynamic Network Routing Discounting pursuant to the terms of the CSA during the Term, Customer may be eligible for an increase in its monthly credit amount. 5.14.F.6. Customer will receive a waiver of its Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 5.14.F.7. Customer will receive a waiver of its Enhanced Toll Free Change charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 5.14.F.8. Customer will receive a waiver of its MRCs for Enhanced Toll Free Routing Sets. 5.14.F.8.a. Customer will receive a waiver of its nonrecurring installation charges for Enhanced Toll Free Command Routing. 5.14.F.8.b. If Customer’s total NRC and MRC Enhanced Toll Free charges exceed $2,500 in any one month, Sprint may charge Customer an amount equal to the difference between the actual monthly MRC and NRC charges and $2,500. 5.14.F.8.c. Customer will receive a waiver of its FONCARD Interstate and Intrastate surcharges. 5.14.F.8.d. Sprint will charge Customer $0.39 for Dedicated Outbound and $0.40 for Switched Outbound Interstate and Intrastate Directory Assistance. SPRINT SCHEDULE NO. 12 Original Page 60200 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 5.0 Discounts and Credits: (Continued) 5.14.F.10. Customer will receive a waiver on its fixed MRCs for the Basic Accounting Code feature at each Customer location using the Basic Accounting Code Feature. 5.14.F.11. Customer will receive a waiver on its MRCs for the Advanced Accounting Code feature at each Customer location using the Advanced Accounting Code Feature. 5.14.F.12. Customer will receive a waiver of the DS3 Collocation Local Access Line monthly recurring charge on Customer provided co-located access for circuit terms of 2 years or greater. 5.14.F.13. Customer will receive a Type Four Net Effective monthly recurring charge of $60 for Customer provided colocated T-1 access for existing circuits and new circuits installed. 6.3.a. Customer will receive a one-time $650,000 credit for prior services in the first billing month following the Commencement Date. 6.3.a.i. Customer will receive a one-time $250,000 on the Customer’s December 2014 invoice. To be eligible for this credit, Customer must have maintained its monthly spend for Sprint Services between the Commencement Date and December 1, 2014. 6.3.a.ii. In addition to the credit above, Customer will receive a one-time $100,000 credit on Customer’s December 2014 invoice. To be eligible for this credit, Customer must have increased its spend by $250,000 between the Commencement Date and December 31, 2014. SPRINT SCHEDULE NO. 12 Original Page 60201 ___ Revised Page _____ Cancels ________ Page _____ Effective August 28, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8931 CSA OPTION 3.8931 (Continued) 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60202 ___ Revised Page _____ Cancels ________ Page _____ Effective September 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8932 CSA OPTION 3.8932 1.0 Term: The Initial Term of this Option is 24 months from the Commencement Date of the Agreement. Customer may renew the term per the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Clearline 1.5 (Domestic, point-to-point IXC and not including Domestic extension of international private lines) Domestic Access 3.0 Minimum Service Commitments: Customer's MTC is $20,000 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate or intrastate Clearline 1.5 private line circuit with an individual Order Term of one year or longer, installed after the Effective Date or in service during the Term. Origination NPA-NXX 816-737 775-329 213-486 757-670 757-670 210-474 480-445 317-706 210-474 Termination NPA-NXX 210-474 415-421 203-922 480-445 949-975 949-975 949-975 949-975 480-445 Bandwidth T-1 T-1 T-1 T-1 T-1 T-1 T-1 T-1 T-1 MRC $306 $247 $549 $444 $513 $291 $250 $393 $280 SPRINT SCHEDULE NO. 12 Original Page 60203 ___ Revised Page _____ Cancels ________ Page _____ Effective September 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8932 CSA OPTION 3.8932 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.A.(1). Customer certifies that at least 10% of the traffic carried on its Sprint dedicated network discounted under this CSA will be interstate. 3.5.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 816-737 210-474 775-329 415-421 213-486 203-922 480-445 757-670 949-975 MRC $259 $157 $125 $180 $113 $250 $193 $244 $160 3.5.C.(4). Customer will receive a Type Three discount of 75% of its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 3.6.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.6.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). SPRINT SCHEDULE NO. 12 Original Page 60204 ___ Revised Page _____ Cancels ________ Page _____ Effective September 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8932 CSA OPTION 3.8932 (Continued) 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60205 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 1.0 Term: The Term of this option is 36 months, from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MTC $1,350,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $540,000 level, on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 5.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0150 $0.0270 $0.0770 SPRINT SCHEDULE NO. 12 Original Page 60206 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0150 $0.0270 5.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Price Per Minute Dedicated Switched $0.0312 $0.0381 $0.0548 $0.0739 $0.0351 $0.0536 $0.0225 $0.0334 $0.0341 $0.0529 $0.0226 $0.0308 $0.0214 $0.0283 $0.0278 $0.0429 $0.0255 $0.0341 $0.0277 $0.0417 $0.0496 $0.0797 $0.0236 $0.0307 $0.0215 $0.0281 $0.0556 $0.0973 $0.0285 $0.0422 $0.0410 $0.0619 $0.0218 $0.0284 $0.0249 $0.0311 $0.0208 $0.0282 $0.0278 $0.0363 $0.0200 $0.0243 $0.0500 $0.1000 $0.0326 $0.0445 $0.0398 $0.0570 FONCARD $0.0881 $0.1239 $0.1036 $0.0800 $0.1029 $0.0808 $0.0783 $0.0929 $0.0841 $0.0917 $0.1297 $0.0807 $0.0781 $0.1473 $0.0922 $0.1119 $0.0784 $0.0811 $0.0782 $0.0863 $0.0743 $0.1475 $0.0945 $0.1070 SPRINT SCHEDULE NO. 12 Original Page 60207 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) State Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0600 $0.1091 $0.0435 $0.0713 $0.0273 $0.0400 $0.0409 $0.0685 $0.0225 $0.0326 $0.0270 $0.0361 $0.0317 $0.0507 $0.0354 $0.0496 $0.1476 $0.2112 $0.0249 $0.0310 $0.0390 $0.0578 $0.0294 $0.0438 $0.0354 $0.0516 $0.0181 $0.0202 $0.0259 $0.0380 $0.0236 $0.0380 $0.0767 $0.1555 $0.0316 $0.0409 $0.0220 $0.0347 $0.0425 $0.0625 $0.0439 $0.0667 $0.0240 $0.0290 $0.0298 $0.0399 $0.0268 $0.0345 $0.0386 $0.0530 $0.0410 $0.0682 FONCARD $0.1591 $0.1213 $0.0900 $0.1185 $0.0826 $0.0861 $0.1007 $0.0996 $0.2612 $0.0810 $0.1078 $0.0938 $0.1016 $0.0702 $0.0880 $0.0880 $0.2055 $0.0909 $0.0847 $0.1125 $0.1167 $0.0790 $0.0899 $0.0845 $0.1030 $0.1182 5.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60208 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island Price Per Minute Dedicated $0.0229 $0.0351 $0.0345 $0.0249 $0.0348 $0.0242 $0.0229 $0.0311 $0.0247 $0.0300 $0.0461 $0.0231 $0.0219 $0.0470 $0.0296 $0.0307 $0.0226 $0.0223 $0.0234 $0.0244 $0.0203 $0.0517 $0.0250 $0.0332 $0.0605 $0.0438 $0.0271 $0.0436 $0.0261 $0.0252 $0.0350 $0.0302 $0.0796 $0.0221 $0.0348 $0.0305 $0.0322 $0.0181 $0.0281 Switched $0.0298 $0.0542 $0.0530 $0.0338 $0.0536 $0.0324 $0.0298 $0.0462 $0.0333 $0.0440 $0.0762 $0.0301 $0.0278 $0.0781 $0.0433 $0.0455 $0.0291 $0.0286 $0.0307 $0.0329 $0.0247 $0.0873 $0.0340 $0.0505 $0.1049 $0.0717 $0.0382 $0.0712 $0.0362 $0.0343 $0.0540 $0.0444 $0.1433 $0.0282 $0.0535 $0.0449 $0.0484 $0.0202 $0.0401 SPRINT SCHEDULE NO. 12 Original Page 60209 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) State South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0263 $0.0835 $0.0252 $0.0260 $0.0352 $0.0299 $0.0210 $0.0261 $0.0238 $0.0304 $0.0431 Switched $0.0367 $0.1510 $0.0345 $0.0359 $0.0545 $0.0438 $0.0260 $0.0362 $0.0315 $0.0449 $0.0703 5.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges to the following countries. Country Afghanistan Antigua Argentina Aruba Australia Austria Bahamas Bahrain Barbados Belgium Bermuda Bolivia Botswana Brazil Bulgaria Canada Cayman Isle Chile China Colombia Price Per Minute Dedicated Switched $0.2090 $0.2240 $0.1240 $0.1390 $0.0220 $0.0370 $0.0880 $0.1030 $0.0255 $0.0405 $0.0260 $0.0410 $0.0880 $0.1030 $0.0430 $0.0580 $0.1325 $0.1475 $0.0230 $0.0380 $0.0390 $0.0540 $0.0770 $0.0920 $0.0840 $0.0990 $0.0320 $0.0470 $0.0460 $0.0610 $0.0175 $0.0300 $0.0510 $0.0660 $0.0340 $0.0490 $0.0225 $0.0375 $0.1330 $0.1480 SPRINT SCHEDULE NO. 12 Original Page 60210 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) Country Congo Costa Rica Croatia Cyprus Czech Rep Denmark Diego Garcia Dominican Republic Ecuador Egypt El Salvador Fiji Isle Finland France Germany Ghana Greece Guadeloupe Fr A Guatemala Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Liechtenstein Luxembourg Price Per Minute Dedicated Switched $0.1450 $0.1600 $0.0885 $0.1035 $0.0220 $0.0370 $0.0180 $0.0330 $0.0280 $0.0430 $0.0240 $0.0390 $1.6860 $1.7010 $0.0640 $0.0790 $0.1020 $0.1170 $0.0930 $0.1080 $0.1670 $0.1820 $0.1750 $0.1900 $0.0320 $0.0470 $0.0245 $0.0395 $0.0235 $0.0385 $0.0870 $0.1020 $0.0230 $0.0380 $0.0280 $0.0430 $0.0800 $0.0950 $0.2625 $0.2775 $0.1440 $0.1590 $0.1835 $0.1985 $0.0265 $0.0415 $0.0280 $0.0430 $0.0230 $0.0380 $0.0230 $0.0380 $0.0630 $0.0780 $0.0780 $0.0930 $0.0230 $0.0380 $0.0310 $0.0460 $0.0245 $0.0395 $0.1065 $0.1215 $0.0345 $0.0495 $0.0840 $0.0990 $0.0890 $0.1040 $0.1000 $0.1150 $0.0820 $0.0970 $0.0570 $0.0720 $0.0210 $0.0360 SPRINT SCHEDULE NO. 12 Original Page 60211 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) Country Price Per Minute Dedicated Switched Malaysia Marshall Islands Mauritius Mexico Monaco Namibia Netherlands Netherlands Antilles New Zealand Nicaragua Norway Oman Pakistan Panama Papua N Guinea Paraguay Peru Philippines Poland Portugal Qatar Romania Saudi Arabia Singapore Slovenia South Africa South Korea Spain St Kitts/Nevis St Lucia St Vincent/Grenadine Sudan Swaziland Sweden Switzerland Taiwan Thailand Trinidad/Tobago $0.0250 $0.3420 $0.0480 $0.0220 $0.0750 $0.0690 $0.0240 $0.0710 $0.0180 $0.1250 $0.0220 $0.1040 $0.0330 $0.0380 $0.5960 $0.0380 $0.0720 $0.1120 $0.0240 $0.0250 $0.2865 $0.0880 $0.0930 $0.0205 $0.0280 $0.0530 $0.0220 $0.0245 $0.1480 $0.1475 $0.1735 $0.1380 $0.0800 $0.0240 $0.0240 $0.0290 $0.0260 $0.0990 $0.0400 $0.3570 $0.0630 $0.0370 $0.0900 $0.0840 $0.0390 $0.0860 $0.0330 $0.1400 $0.0370 $0.1190 $0.0480 $0.0530 $0.6110 $0.0530 $0.0870 $0.1270 $0.0390 $0.0400 $0.3015 $0.1030 $0.1080 $0.0359 $0.0430 $0.0680 $0.0370 $0.0395 $0.1630 $0.1625 $0.1885 $0.1530 $0.0950 $0.0390 $0.0390 $0.0440 $0.0410 $0.1140 SPRINT SCHEDULE NO. 12 Original Page 60212 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) Turkey United Arab Emirates Ukraine United Kingdom Uruguay Venezuela Zambia Zimbabwe $0.0240 $0.1750 $0.0990 $0.0230 $0.0510 $0.0220 $0.0770 $0.0660 $0.0390 $0.1900 $0.1140 $0.0380 $0.0660 $0.0370 $0.0920 $0.0810 5.1.G. Customer will receive a Type Four Usage Discount on Sprint Voice Solutions International Toll Free Service Usage Charges from the following countries. Country Anguilla Argentina Australia Bahamas Bahrain Barbados Belgium Bermuda Brazil Canada Cayman Islands Chile China Colombia Costa Rica Cyprus Denmark Dominican Republic Ecuador El Salvador Fiji Finland France Germany Greece Guatemala Price Per Minute Dedicated Switched $0.2225 $0.2375 $0.2500 $0.2650 $0.0690 $0.0840 $0.1810 $0.1960 $0.0710 $0.0860 $0.2630 $0.2780 $0.0320 $0.0470 $0.0660 $0.0810 $0.0870 $0.1020 $0.0290 $0.0440 $0.1050 $0.1200 $0.2485 $0.2635 $0.1390 $0.1540 $0.2535 $0.2685 $0.2250 $0.2400 $0.0330 $0.0480 $0.0700 $0.0850 $0.1170 $0.1435 $0.2250 $0.2400 $0.2385 $0.2535 $0.2230 $0.2380 $0.0420 $0.0570 $0.0390 $0.0540 $0.0330 $0.0480 $0.0710 $0.0860 $0.1150 $0.1300 SPRINT SCHEDULE NO. 12 Original Page 60213 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) Country Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Luxembourg Malaysia Malaysia Mexico Netherlands Netherlands Antilles New Zealand Nicaragua Norway Panama Peru Philippines Poland Portugal Singapore South Africa South Korea Spain St Lucia Sweden Switzerland Taiwan Thailand Trinidad/Tobago Turkey United Kingdom Venezuela Price Per Minute Dedicated Switched $0.0390 $0.0540 $0.0430 $0.0580 $0.1490 $0.1640 $0.2220 $0.2930 $0.0690 $0.0920 $0.0707 $0.0861 $0.0370 $0.0520 $0.1440 $0.1590 $0.1695 $0.1845 $0.0360 $0.0510 $0.0360 $0.0510 $0.0360 $0.0510 $0.1130 $0.1280 $0.0310 $0.0460 $0.1180 $0.1330 $0.0350 $0.0500 $0.3180 $0.3330 $0.0400 $0.0550 $0.1040 $0.1190 $0.3105 $0.3255 $0.1680 $0.1830 $0.0330 $0.0480 $0.0280 $0.0430 $0.0280 $0.0430 $0.0730 $0.0880 $0.0290 $0.0440 $0.0646 $0.0800 $0.1190 $0.1340 $0.0520 $0.0670 $0.0350 $0.0500 $0.1160 $0.1745 $0.0520 $0.0670 $0.2120 $0.2270 $0.1390 $0.1540 $0.0530 $0.0680 $0.0450 $0.0600 SPRINT SCHEDULE NO. 12 Original Page 60214 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) Discounts and Credits: (Continued) 5.1.H. Customer will receive a Type Three Usage Discount of 35% on its International (domestic origination) outbound Service Usage Charges, except to those countries listed in Section 5.1.F. 5.1.I. Customer will receive a Type Three Usage Discount of 35% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed Section 5.1.G. 5.6.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 206-763 219-644 303-371 303-455 305-883 425-251 479-254 502-361 510-487 517-764 517-789 573-581 602-278 702-876 MRC $115 $409 $128 $129 $169 $145 $197 $166 $152 $338 $201 $205 $184 $203 NPA-NXX 713-683 716-626 717-840 732-287 734-721 763-428 770-577 787-275 801-973 812-945 815-468 816-221 909-627 972-485 MRC $151 $210 $245 $152 $153 $348 $222 $163 $192 $209 $428 $112 $255 $282 SPRINT SCHEDULE NO. 12 Original Page 60215 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a three-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 517-764 517-789 MRC $2,013 $2,013 5.6.D. Customer will receive a Type Four Discount of $100 on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 5.6.E. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order term. 5.7.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 5.7.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). SPRINT SCHEDULE NO. 12 Original Page 60216 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) 5.7.A.(3). For all Customer-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line COC charges. 5.7.A.(4). For all Customer-provided to the Serving Wire Center domestic T-3 and higher local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of its Entrance Facility installation charges. 5.7.A.(5). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed or in service during the Term. 5.7.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 5.7.C.(1). Customer will receive a Type Three Discount of 50% on its switched Toll Free service group MRC, provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 5.7.C.(2). Customer will receive a Type Three Discount of 50% on its dedicated Toll Free service group MRC, provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. SPRINT SCHEDULE NO. 12 Original Page 60217 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) Discounts and Credits: (Continued) 5.7.C.(3). Customer will receive a Type Three Discount of 50% on its toll free service group MRC for Off-Net Route Advance. 5.7.C.(4). Customer will receive a Type Three Discount of 50% on its toll free service group MRC for On-Net Route Advance. 5.7.C.(5). Customer will receive a Type Three Discount of 50% on the MRCs for its Basic Accounting Code feature at each Customer location using the Basic Accounting Code Feature. 5.7.C.(6). Customer will receive a Type Three Discount of 50% on the MRCs for its Advanced Accounting Code feature at each Customer location using the Advanced Accounting Code Feature. 5.7.C.(7). Customer will receive a Type Three Discount of 50% on its Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 5.7.C.(8). Customer will receive a Type Three Discount of 50% on its Enhanced Toll Free Change charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 5.7.C.(9). Customer will receive a Type Three Discount of 50% on its MRCs for Enhanced Toll Free Routing Sets. 5.7.C.(10). Customer will receive a Type Three Discount of 50% on its non-recurring installation charges for Enhanced Toll Free Command Routing. SPRINT SCHEDULE NO. 12 Original Page 60218 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8933 CSA OPTION 3.8933 (Continued) 5.0 Discounts and Credits: (Continued) 5.7.C.(11). Customer will receive a Type Three Discount of 50% on its fixed non-recurring charges for Area Code Selection. 5.7.C.(12). Customer will receive a Type Three Discount of 50% on its Real Time ANI per call fees. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. During each billing month of the Term, Customer must have Corporate Headquarters located in Jackson, MI. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60219 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 1.0 Term: The Term of this option is 24 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $90,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $300,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) and outbound SDS Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 73.0% 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 73.0% SPRINT SCHEDULE NO. 12 Original Page 60220 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following state. State Florida Discount Dedicated 32.0% Switched 30.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. State Florida Discount Dedicated 32.0% Switched 30.0% 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (excluding FONCARD) and Sprint Voice Solutions Toll Free Service Usage Charges to and from the following countries. Country Afghanistan Albania Algeria Andorra Angola Anguilla Antigua/Barbuda Argentina Armenia Aruba Ascension Island Australia Australian Terr Austria Azerbaijan Bahamas Bahrain Dedicated Outbound $1.2140 $0.2440 $0.5870 $0.3090 $1.1430 $0.5700 $0.5130 $0.1130 $0.6820 $0.3060 $3.3000 $0.0430 $3.8100 $0.0410 $0.6890 $0.1430 $0.6950 Switched Outbound $1.2350 $0.2590 $0.6090 $0.3300 $1.1650 $0.5910 $0.5340 $0.1340 $0.7030 $0.3270 $3.3000 $0.0580 $3.8350 $0.0560 $0.7100 $0.1580 $0.7170 Dedicated Toll Free $1.1060 $1.0700 $0.4760 $0.1330 $0.2590 $1.2240 Switched Toll Fee $1.1580 $1.0750 $0.4970 $0.1480 $0.2740 $1.2590 SPRINT SCHEDULE NO. 12 Original Page 60221 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) Country Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia/Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi BVI (Tortola) Cambodia Cameroon Canada Cape Verde Islands Cayman Islands Central African Rep Chad Chile China Colombia Comoros Congo (Droc) Congo (Roc) Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Diego Garcia Djibouti Dedicated Outbound $0.2960 $0.5940 $0.7130 $0.0490 $0.7460 $0.5570 $0.2870 $1.8110 $0.3200 $0.3370 $0.6600 $0.1040 $0.5810 $0.5130 $0.9440 $1.2620 $0.5360 $1.6210 $0.9730 $0.0290 $0.7050 $0.5710 $1.1110 $1.7620 $0.0500 $0.0390 $0.1900 $1.1180 $2.9500 $0.8680 $1.3800 $0.2070 $0.4680 $1.8600 $0.4820 $0.4060 $0.0360 $3.3000 $0.8610 Switched Outbound $0.3110 $0.6930 $0.7340 $0.0700 $0.7670 $0.5780 $0.3090 $1.8330 $0.3420 $0.3590 $0.6820 $0.1190 $0.6020 $0.5340 $0.9790 $1.2830 $0.5710 $1.6420 $0.9940 $0.0440 $0.7260 $0.5860 $1.1330 $1.7840 $0.0650 $0.0540 $0.2110 $1.1400 $2.9750 $0.8900 $1.4010 $0.2220 $0.4900 $1.8850 $0.5020 $0.4280 $0.0510 $3.3250 $0.8820 Dedicated Toll Free $1.4690 $0.1060 $0.2060 $1.9280 $0.5000 $1.5780 $0.0540 $1.2590 $0.4030 $0.5440 $0.4410 $0.4300 $1.3580 $0.7720 $0.1000 - Switched Toll Fee $1.4930 $0.1270 $0.2210 $1.9850 $0.5220 $1.6170 $0.0760 $1.3250 $0.4240 $0.5660 $0.4560 $0.4450 $1.3880 $0.7930 $0.1210 - SPRINT SCHEDULE NO. 12 Original Page 60222 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) Country Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Mobile Greece Greenland Grenada Guadeloupe Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Inmarsat Snac Dedicated Outbound $0.5300 $0.1310 $2.3700 $0.2700 $0.3160 $0.2390 $2.1740 $1.1870 $0.6360 $0.5300 $2.5400 $0.4060 $1.0310 $0.2140 $0.0360 $0.5740 $0.6940 $0.7030 $0.7730 $0.7330 $0.0430 $0.3730 $0.5250 $10.9360 $0.0600 $1.1900 $0.6560 $0.4140 $0.2360 $0.7860 $1.3510 $0.4490 $0.4200 $0.3590 $0.0460 $0.0790 $0.3440 $0.2270 $0.1240 $10.9360 Switched Outbound $0.5520 $0.1460 $2.3950 $0.2850 $0.3310 $0.2600 $2.1960 $1.2090 $0.6570 $0.5450 $2.5650 $0.4280 $1.0530 $0.2360 $0.0510 $0.5960 $0.7140 $0.7250 $0.7940 $0.7540 $0.0640 $0.3940 $0.5460 $10.9640 $0.0750 $1.2150 $0.7780 $0.4360 $0.2510 $0.8080 $1.3730 $0.4640 $0.4350 $0.3740 $0.0610 $0.0940 $0.3650 $0.2490 $0.1460 $10.9640 Dedicated Toll Free $1.4860 $0.4540 $0.4430 $1.5470 $1.0830 $0.4290 $0.1400 $0.0810 $0.1490 $1.4290 $0.5210 $1.1800 $0.0960 $1.0410 $0.9710 $0.4760 - Switched Toll Fee $1.5560 $0.4760 $0.4580 $1.5770 $1.1060 $0.4500 $0.1610 $0.1030 $0.1640 $1.4560 $0.5430 $1.2410 $0.1110 $1.0750 $0.9930 $0.4970 - SPRINT SCHEDULE NO. 12 Original Page 60223 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) Country International Networks Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Republic Mali Malta Republic Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Dedicated Outbound $10.9360 $1.0060 $1.1000 $0.0440 $0.1270 $0.0410 $1.1870 $0.2010 $0.0510 $0.3290 $0.6440 $0.3510 $1.3000 $2.8180 $0.1130 $0.9660 $0.6440 $1.4800 $0.7560 $0.2130 $1.0000 $3.0300 $0.8810 $0.1930 $0.7300 $0.2510 $0.5620 $0.4750 $2.1610 $0.7500 $0.0430 $0.9930 $0.8860 $0.5420 $0.9090 $0.4440 $0.9180 $0.8180 $0.0890 $0.9090 $0.7300 Switched Outbound $10.9640 $1.0280 $1.1220 $0.0590 $0.1490 $0.0630 $1.2080 $0.2160 $0.0730 $0.3440 $0.6660 $0.3660 $1.3220 $2.8400 $0.1280 $1.1230 $0.6660 $1.5010 $0.7770 $0.2280 $1.0220 $3.0550 $0.9020 $0.2140 $0.7520 $0.2550 $0.5840 $0.4970 $2.1820 $0.7710 $0.0860 $1.0140 $0.9060 $0.5640 $0.9300 $0.4750 $0.9390 $0.8390 $0.1100 $0.9300 $0.7520 Dedicated Toll Free $0.1440 $0.2140 $0.0710 $0.2060 $0.3540 $0.4860 $0.5420 $2.1200 $0.5660 $0.2170 - Switched Toll Fee $0.1660 $0.2360 $0.0930 $0.2210 $0.3760 $0.5070 $0.5620 $2.1510 $0.5870 $0.2390 - SPRINT SCHEDULE NO. 12 Original Page 60224 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) Country Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Antilles Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norway Ocean Atlantic East Ocean Atlantic West Ocean Indian Ocean Pacific Oman Pakistan Palau Palestinian Authority Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Reunion Island Romania Russia Dedicated Outbound $0.3530 $1.3800 $0.2390 $0.6180 $0.5680 $1.0180 $1.5420 $0.9090 $3.2000 $1.1860 $0.2010 $0.0430 $1.0350 $0.1330 $0.2470 $0.8680 $0.2690 $3.1930 $0.1070 $10.9360 $10.9360 $10.9360 $10.9360 $0.7880 $0.4300 $0.9550 Switched Outbound $0.3740 $1.4010 $0.2540 $0.6390 $0.5900 $1.0390 $1.5630 $0.9300 $3.2210 $1.2070 $0.2160 $0.0640 $1.0570 $0.1540 $0.2620 $0.8900 $0.2840 $3.2140 $0.1290 $10.9640 $10.9640 $10.9640 $10.9640 $0.8100 $0.4450 $0.9770 Dedicated Toll Free $1.3030 $0.2590 $0.1190 $0.0690 $0.2070 - Switched Toll Fee $1.3680 $0.2740 $0.1400 $0.0840 $0.2290 - $0.4580 $0.1530 $1.2500 $0.7140 $0.1760 $0.1960 $0.0540 $0.0460 $0.9260 $1.1180 $0.2060 $0.2070 $0.4770 $0.1680 $1.2750 $0.7360 $0.1970 $0.2110 $0.0690 $0.0610 $0.9480 $1.1400 $0.2210 $0.2290 $0.3330 $0.6910 $0.4540 $0.9180 $0.2690 $0.9780 $0.3480 $0.7130 $0.4760 $1.0330 $0.2900 $1.0220 SPRINT SCHEDULE NO. 12 Original Page 60225 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) Country Rwanda San Marino Sao Tome/Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Helena St Kitts/Nevis St Lucia St Pierre/Miquelon St Vincent/Grenadine Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad/Tobago Tunisia Turkey Turkmenistan Turks/Caicos Tuvalu Uganda Dedicated Outbound $1.3980 $0.3940 $2.4500 $0.4430 $0.6140 $0.2390 $1.3980 $1.0100 $0.0360 $0.4240 $0.4060 $0.4060 $5.0750 $2.0740 $0.0890 $0.0360 $0.5960 $2.6200 $0.5430 $0.5980 $0.6230 $0.6160 $1.3970 $1.0300 $0.5420 $0.0340 $0.0490 $0.9060 $0.0410 $0.6440 $0.8560 $0.1330 $1.0460 $5.1860 $0.9480 $0.2210 $0.5420 $0.2300 $0.8430 $0.5820 $2.6940 $0.6700 Switched Outbound $1.4200 $0.4150 $2.4750 $0.4580 $0.6360 $0.2600 $1.4200 $1.0310 $0.0510 $0.4500 $0.4280 $0.4280 $5.0970 $2.0960 $0.1040 $0.0710 $0.6170 $2.6450 $0.5640 $0.6280 $0.6450 $0.6380 $1.4180 $1.0520 $0.5640 $0.0490 $0.0700 $0.9270 $0.0560 $0.6660 $0.8780 $0.1480 $1.0670 $5.2070 $0.9690 $0.2360 $0.5640 $0.2450 $0.8640 $0.6030 $2.7160 $0.6910 Dedicated Toll Free $0.1330 $0.1330 $0.3810 $1.4690 $3.3940 $1.4950 $0.2690 $0.1060 $0.2490 $0.4540 $0.3030 $0.2860 - Switched Toll Fee $0.1480 $0.1480 $0.4030 $1.5080 $3.4530 $1.5260 $0.2900 $0.1270 $0.2700 $0.4760 $0.3180 $0.3010 - SPRINT SCHEDULE NO. 12 Original Page 60226 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) Country Ukraine United Arab Emirates United Kingdom UPTS Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis/Futuna Island Western Samoa Yemen Rep Zambia Zimbabwe Dedicated Outbound $0.2710 $0.2800 $0.0410 $10.9360 $0.6540 $0.1840 $3.5360 $0.1160 $0.4840 $5.1860 $0.8340 $0.7850 $0.8560 $0.7420 Switched Outbound $0.2860 $0.2950 $0.0560 $10.9640 $0.6750 $0.1990 $3.5570 $0.1310 $0.4990 $5.2070 $0.9500 $0.8060 $0.8780 $0.7630 Dedicated Toll Free $1.0170 $0.0840 $2.5860 $0.5060 - Switched Toll Fee $1.0390 $0.1060 $2.6110 $0.5270 - 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. 3.2.B. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. SPRINT SCHEDULE NO. 12 Original Page 60227 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at an NPA-NXXs (or successor NPA-NXXs) with a 2 year or longer, Order term installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 DS1 NPA-NXX 407-667 321-214 MRC $155 $160 3.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 24 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60228 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8934 CSA OPTION 3.8934 (Continued) 5.0 Discounts and Credits: (Continued) 5.3. If Sprint terminates Customer’s Agreement due to Customer’s material breach, or Customer terminates this Agreement, ceases to use Services to a material extent (unless due to Sprint’s material failure), Customer will pay Sprint, in addition to all other charges, a pro-rata portion of each Credit issued. The pro-rata portion of a Credit will be calculated based on the number of months remaining in the Initial Term at the time of termination, divided by the number of months in the Initial Term. In addition, Sprint will issue no further Credits. Customer must be in compliance with all material terms and conditions of the Agreement to be eligible for the Credits below. 5.3.A. Customer will receive a $10,000 credit (“Credit”) based on the condition that Customer maintains an average of 200,000 minutes on Sprint Voice Solutions, or a replacement service offered by Sprint as agreed to in writing between the parties, during each billing month of the Term. Customer will receive the Credit in billing month 3 following the Commencement Date provided that Sprint has determined that Customer has satisfied the conditions described above and is eligible to receive the Credit. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60229 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 1.0 Term: The Term of this option is 24 months from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Clearline DDS (Domestic, point-to-point IXC and not including Domestic extension of international private lines) Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $360,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.2.A. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate or intrastate Clearline DDS private line circuit installed after the effective date of the Agreement or in service during the Term. MRC Per Circuit $250 MRC Per IXC Circuit Mile $0.10 5.2.A.(1). Customer certifies that at least 10% of the telecommunications services carried on its Sprint dedicated network will be interstate. SPRINT SCHEDULE NO. 12 Original Page 60230 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) 5.3.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, two-year Term, $540,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 5.3.B. The discount on the fixed rate calls will be summarized and rounded to the nearest whole cent on Customer’s invoice. The sum of the call totals less the summarized discount will provide the fixed per minute Net Effective Usage Rate on a per-call basis. 5.3.C. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0120 $0.0135 $0.0135 $0.0250 $0.0640 $0.0760 5.3.D. Customer will receive a Type Four Usage Discount on its interstate outbound SDS Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0290 $0.0340 $0.0340 $0.0460 SPRINT SCHEDULE NO. 12 Original Page 60231 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) 5.3.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the following states. Price Per Minute State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon On-On $0.0120 $0.0250 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 On-Off $0.0309 $0.0520 $0.0566 $0.0508 $0.0262 $0.0443 $0.0266 $0.0299 $0.0393 $0.0366 $0.0410 $0.0326 $0.0699 $0.0256 $0.0250 $0.0567 $0.0265 $0.0448 $0.0320 $0.0365 $0.0379 $0.0248 $0.0276 $0.0624 $0.0272 $0.0637 $0.0548 $0.0453 $0.0287 $0.0462 $0.0394 $0.0374 $0.0426 $0.0463 $0.0659 $0.0261 $0.0308 $0.0323 Off-On $0.0309 $0.0520 $0.0566 $0.0508 $0.0262 $0.0443 $0.0266 $0.0299 $0.0393 $0.0366 $0.0410 $0.0326 $0.0699 $0.0256 $0.0250 $0.0567 $0.0265 $0.0448 $0.0320 $0.0365 $0.0379 $0.0248 $0.0276 $0.0624 $0.0272 $0.0637 $0.0548 $0.0453 $0.0287 $0.0462 $0.0394 $0.0374 $0.0426 $0.0463 $0.0659 $0.0261 $0.0308 $0.0323 Off-Off $0.0465 $0.0780 $0.0916 $0.0914 $0.0367 $0.0752 $0.0368 $0.0430 $0.0625 $0.0582 $0.0630 $0.0496 $0.1212 $0.0352 $0.0337 $0.0968 $0.0330 $0.0718 $0.0426 $0.0531 $0.0615 $0.0291 $0.0365 $0.1049 $0.0398 $0.0982 $0.0838 $0.0693 $0.0418 $0.0781 $0.0615 $0.0539 $0.0683 $0.0604 $0.1230 $0.0354 $0.0439 $0.0454 FONCARDOn $0.0309 $0.0520 $0.0566 $0.0508 $0.0262 $0.0443 $0.0266 $0.0299 $0.0393 $0.0366 $0.0410 $0.0326 $0.0699 $0.0256 $0.0250 $0.0567 $0.0265 $0.0448 $0.0320 $0.0365 $0.0379 $0.0248 $0.0276 $0.0624 $0.0272 $0.0637 $0.0548 $0.0453 $0.0287 $0.0462 $0.0394 $0.0374 $0.0426 $0.0463 $0.0659 $0.0261 $0.0308 $0.0323 FONCARDOff $0.0465 $0.0780 $0.0916 $0.0914 $0.0367 $0.0752 $0.0368 $0.0430 $0.0625 $0.0582 $0.0630 $0.0496 $0.1212 $0.0352 $0.0337 $0.0968 $0.0330 $0.0718 $0.0426 $0.0531 $0.0615 $0.0291 $0.0365 $0.1049 $0.0398 $0.0982 $0.0838 $0.0693 $0.0418 $0.0781 $0.0615 $0.0539 $0.0683 $0.0604 $0.1230 $0.0354 $0.0439 $0.0454 SPRINT SCHEDULE NO. 12 Original Page 60232 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Minute State Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 $0.0120 On-Off $0.0404 $0.0266 $0.0308 $0.0312 $0.0764 $0.0314 $0.0294 $0.0421 $0.0360 $0.0431 $0.0422 $0.0364 $0.0384 $0.0530 Off-On $0.0404 $0.0266 $0.0308 $0.0312 $0.0764 $0.0314 $0.0294 $0.0421 $0.0360 $0.0431 $0.0422 $0.0364 $0.0384 $0.0530 Off-Off $0.0611 $0.0331 $0.0476 $0.0446 $0.1503 $0.0466 $0.0446 $0.0677 $0.0574 $0.0717 $0.0709 $0.0569 $0.0619 $0.0876 FONCARDOn $0.0404 $0.0266 $0.0308 $0.0312 $0.0764 $0.0314 $0.0294 $0.0421 $0.0360 $0.0431 $0.0422 $0.0364 $0.0384 $0.0530 FONCARDOff $0.0611 $0.0331 $0.0476 $0.0446 $0.1503 $0.0466 $0.0446 $0.0677 $0.0574 $0.0717 $0.0709 $0.0569 $0.0619 $0.0876 5.3.F. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0135 $0.0250 5.3.G. Customer will receive a Type Four Usage Discount on its interstate Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0340 $0.0460 5.3.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60233 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Price Per Minute Dedicated $0.0344 $0.0520 $0.0424 $0.0508 $0.0269 $0.0485 $0.0279 $0.0310 $0.0391 $0.0387 $0.0410 $0.0335 $0.0661 $0.0272 $0.0241 $0.0555 $0.0266 $0.0391 $0.0290 $0.0296 $0.0424 $0.0244 $0.0276 $0.0508 $0.0314 $0.0637 $0.0561 $0.0390 $0.0296 $0.0503 $0.0394 $0.0291 $0.0426 $0.0343 $0.0737 $0.0238 $0.0297 $0.0309 $0.0404 $0.0266 $0.0348 $0.0263 $0.1033 $0.0311 Switched $0.0492 $0.0780 $0.0830 $0.0914 $0.0371 $0.0768 $0.0368 $0.0430 $0.0624 $0.0593 $0.0630 $0.0501 $0.1200 $0.0352 $0.0331 $0.0961 $0.0330 $0.0679 $0.0426 $0.0531 $0.0643 $0.0291 $0.0365 $0.0972 $0.0426 $0.0982 $0.0838 $0.0683 $0.0423 $0.0805 $0.0615 $0.0505 $0.0683 $0.0604 $0.1252 $0.0339 $0.0439 $0.0454 $0.0611 $0.0331 $0.0498 $0.0415 $0.1662 $0.0464 SPRINT SCHEDULE NO. 12 Original Page 60234 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) State Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0342 $0.0409 $0.0395 $0.0452 $0.0475 $0.0365 $0.0384 $0.0441 Switched $0.0476 $0.0669 $0.0582 $0.0717 $0.0737 $0.0569 $0.0634 $0.0811 5.3.I. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges to the following countries. Country Afghanistan Aruba Australia Bahamas Bermuda Brazil BVI (Tortola) Canada Cayman Islands China France Germany Honduras Hong Kong India Ireland Israel Italy Jamaica Japan Mexico Price Per Minute Switched/ Dedicated FONCARD $0.4760 $0.4910 $0.1325 $0.1475 $0.0255 $0.0405 $0.0940 $0.1090 $0.0900 $0.1050 $0.0525 $0.0675 $0.1365 $0.1515 $0.0175 $0.0325 $0.1080 $0.1230 $0.0225 $0.0375 $0.0245 $0.0395 $0.0235 $0.0385 $0.1835 $0.1985 $0.0265 $0.0415 $0.0910 $0.1060 $0.0270 $0.0420 $0.0865 $0.1015 $0.0245 $0.0395 $0.1065 $0.1215 $0.0345 $0.0495 $0.0420 $0.0570 SPRINT SCHEDULE NO. 12 Original Page 60235 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) Country New Zealand Poland Russia Singapore South Korea Spain Switzerland Taiwan United Kingdom Price Per Minute Switched/ Dedicated FONCARD $0.0555 $0.0705 $0.0335 $0.0485 $0.0870 $0.1020 $0.0200 $0.0390 $0.0505 $0.0655 $0.0245 $0.0395 $0.0290 $0.0440 $0.0275 $0.0425 $0.0230 $0.0380 5.3.J. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Australia Bahamas Bermuda Brazil BVI (Tortola) Canada Cayman Islands China France Germany Honduras Hong Kong India Ireland Israel Italy Jamaica Japan Mexico Price Per Minute Dedicated Switched $0.0690 $0.0840 $0.1200 $0.1350 $0.1050 $0.1200 $0.2405 $0.2555 $0.3040 $0.3190 $0.0290 $0.0440 $0.1365 $0.1515 $0.2600 $0.2750 $0.0930 $0.1080 $0.0515 $0.0665 $0.3430 $0.3580 $0.0530 $0.0680 $0.4390 $0.4540 $0.0925 $0.1075 $0.1350 $0.1500 $0.0435 $0.0585 $0.1175 $0.1325 $0.1695 $0.1845 $0.1325 $0.1475 SPRINT SCHEDULE NO. 12 Original Page 60236 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) Country New Zealand Poland Russia Singapore South Korea Spain Switzerland Taiwan United Kingdom Price Per Minute Dedicated Switched $0.0415 $0.0565 $0.2295 $0.2445 $0.2930 $0.3080 $0.0510 $0.0755 $0.1955 $0.2105 $0.2480 $0.2630 $0.0675 $0.0825 $0.1595 $0.1745 $0.0560 $0.0710 5.3.K. Customer will receive a Type Three Discount of 35%,instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound Service Usage Charges, except in those countries listed in Section 5.3.H. 5.3.L. Customer will receive a Type Three Discount of 35%, instead of the all other discounts, on its international Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in Section 5.3.I. 5.3.M. Customer will receive a Type Four Usage Discount of $0.50 fixed per call for each domestic interstate and intrastate Directory Assistance call. 5.3.N. Customer will receive a Type Four Usage Discount of $0.50 fixed per call surcharge (excluding any per call surcharge associated with call completion) for each Sprint Voice VPN Solutions Sprint International Access call. 5.3.O.(1). Customer will receive Type Three Discount of 50% of its switched Toll Free service group MRC, provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. SPRINT SCHEDULE NO. 12 Original Page 60237 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) 5.3.O.(2). Customer will receive Type Three Discount of 50% of its dedicated Toll Free service group MRC, provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 5.3.O.(3). Customer will receive a Type Three Discount of 50% of the toll free service group MRC for Off-Net Route Advance. 5.3.O.(4). Customer will receive a Type Three Discount of 50% of the toll free service group MRC for On-Net Route Advance. 5.3.O.(5). Customer will receive Type Three Discount of 50% on its fixed MRCs for the Basic Accounting Code feature at each Customer location using the Basic Accounting Code Feature. 5.3.O.(6). Customer will receive Type Three Discount of 50% on its MRCs for the Advanced Accounting Code feature at each Customer location using the Advanced Accounting Code Feature. 5.3.O.(7). Customer will receive Type Three Discount of 50% of its Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 5.3.O.(8). Customer will receive Type Three Discount of 50% of its Enhanced Toll Free Change charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 5.3.O.(9). Customer will receive Type Three Discount of 50% of its MRCs for Enhanced Toll Free Routing Sets. SPRINT SCHEDULE NO. 12 Original Page 60238 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) 5.3.O.(10). Customer will receive Type Three Discount of 50% of its non-recurring installation charges for Enhanced Toll Free Command Routing. 5.3.O.(11). Customer will receive a Type Three Discount of 50% on its non-recurring charges for Area Code Selection. 5.3.O.(12). Customer will receive a Type Three Discount of 50% on its Real Time ANI per call fees. 5.6.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Access Bandwidth NPA-NXX MRC DDS DDS DDS DDS T-1 T-1 404-649 530-532 817-850 913-534 715-295 715-341 $179 $186 $177 $174 $200 $287 5.6.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a one-year or longer Order access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 608-524 608-935 MRC $1,180.00 $1,180.00 SPRINT SCHEDULE NO. 12 Original Page 60239 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.D. Customer will receive Type Four Discount of $100 fixed MRC for each domestic Sprint ISDN PRI D channel installation charges for circuits installed or during service during the Term. 5.6.E. Customer will receive Type Four Discount of $50 fixed MRC for each domestic Sprint ISDN PRI back–up D channel installation charges for circuits installed or in service during the Term. 5.6.F. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 5.7.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with Access Coordination Fee (ACF) and Central Office Connection (COC). 5.7.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 5.7.A.(3) For all Customer-provided domestic T-3 and lower bandwidth local access lines installed during the Term Sprint will waive the non-recurring local access line COC charges. 5.7.A.(4). For all Customer-provided to the Serving Wire Center domestic T-3 and higher bandwidths local access lines installed during the Term, Customer will receive a waiver of its Entrance Facility installation charges. SPRINT SCHEDULE NO. 12 Original Page 60240 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8935 CSA OPTION 3.8935 (Continued) 5.0 Discounts and Credits: (Continued) 5.7.A.(5). Customer will receive a waiver of domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. 5.7.B. Customer must use each local access line, port, or PVC receiving a waiver for 24 continuous months (the “Usage Period”). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in Usage Period. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. During each billing month of the Term, Customer must have Corporate Headquarters located in Dodgeville, WI. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60241 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8936 CSA OPTION 3.8936 1.0 Term: The Term of this option will expire on September 30, 2016. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Customer's MAC is $900,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 3.6.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $20,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.6.B. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions interstate outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0190 $0.0390 $0.0950 3.6.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0190 $0.0390 SPRINT SCHEDULE NO. 12 Original Page 60242 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8936 CSA OPTION 3.8936 (Continued) 5.0 Discounts and Credits: (Continued) 3.6.D. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions outbound Service Usage Charges. State Connecticut, Hawaii, Kansas, Michigan, Mississippi, Nevada, Tennessee Illinois, Kentucky, Louisiana, Maine, Ohio, South Carolina, Utah, Wisconsin Alabama, Indiana, Nebraska, New Mexico, New York, Oregon, Rhode Island, West Virginia California, Colorado, Delaware, Georgia, Idaho, Iowa, Maryland, Montana, New Hampshire, New Jersey, North Carolina, North Dakota, Pennsylvania, Texas, Wyoming Florida, Minnesota, Oklahoma, Vermont, Washington Discount 40% 30% 20% 10% 10% 3.6.E. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Michigan, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Wisconsin Georgia, Illinois, Kansas, Kentucky, Oklahoma, Utah Alabama, Iowa, Maryland, Montana, New Hampshire, North Carolina, Rhode Island, West Virginia, California, Colorado, Florida, Idaho, Massachusetts, Minnesota, Nebraska, New Jersey, New Mexico, New York, North Dakota, Oregon, Pennsylvania, Texas, Vermont, Washington, Wyoming Discount 40% 30% 30% 10% SPRINT SCHEDULE NO. 12 Original Page 60243 ___ Revised Page _____ Cancels ________ Page _____ Effective September 18, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8936 CSA OPTION 3.8936 (Continued) 5.0 Discounts and Credits: (Continued) 3.6.F. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Michigan, Mississippi, South Carolina, Tennessee Hawaii, Illinois, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Nevada, Ohio, Oklahoma, Utah, Wisconsin Alabama, Delaware, Minnesota, Nebraska, New Mexico, Oregon, Rhode Island California, Colorado, Georgia, Idaho, Indiana, Maryland, Montana, New Hampshire, New York, North Carolina, North Dakota, Pennsylvania, Texas, West Virginia, Wyoming Florida, Iowa, New Jersey Discount 40% 30% 20% 10% 5 % 3.6.G. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Michigan, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Wisconsin Georgia, Illinois, Kansas, Kentucky, New Hampshire, Utah Alabama, Iowa, Maryland, Montana, North Carolina, Oklahoma, Rhode Island, West Virginia Colorado, Massachusetts, Minnesota, Nebraska, New York, North Dakota, Oregon, Pennsylvania, Vermont, Wyoming California, Delaware, Florida, Idaho, New Jersey, New Mexico, Texas, Washington Discount 40% 30% 20% 10% 5% SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60244 Cancels Original Page 60244 Effective October 30, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8936 CSA OPTION 3.8936 (Continued) 5.0 Discounts and Credits: (Continued) 3.6.H. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges from the following countries. Country Australia Canada Poland United Kingdom 6.0 Price Per Minute Dedicated Switched $0.045 $0.060 $0.020 $0.035 $0.033 $0.048 $0.053 $0.068 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60245 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 1.0 Term: The Term of this option is 36 months beginning on the Commencement Date of the Agreement 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Voice International Voice Toll Free Features 3.0 Minimum Service Commitments: Customer's MAC is $850,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, 3 year Term, $540,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. SPRINT SCHEDULE NO. 12 Original Page 60246 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0140 $0.0160 $0.0160 $0.0250 $0.0660 $0.0790 3.1.C. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the following states. Price Per Minute State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi On-On $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 On-Off $0.0321 $0.0646 $0.0472 $0.0278 $0.0529 $0.0255 $0.0283 $0.0466 $0.0413 $0.0313 $0.0658 $0.0242 $0.0242 $0.0653 $0.0226 $0.0363 $0.0279 $0.0313 $0.0325 $0.0222 $0.0243 $0.0555 $0.0250 Off-On $0.0321 $0.0646 $0.0472 $0.0278 $0.0529 $0.0255 $0.0283 $0.0466 $0.0413 $0.0313 $0.0658 $0.0242 $0.0242 $0.0653 $0.0226 $0.0363 $0.0279 $0.0313 $0.0325 $0.0222 $0.0243 $0.0555 $0.0250 Off-Off $0.0533 $0.1150 $0.0825 $0.0407 $0.0791 $0.0339 $0.0402 $0.0764 $0.0655 $0.0477 $0.1149 $0.0312 $0.0316 $0.1092 $0.0290 $0.0572 $0.0386 $0.0481 $0.0495 $0.0264 $0.0337 $0.0903 $0.0355 FONCARDOn $0.0871 $0.1196 $0.1022 $0.0841 $0.1029 $0.0805 $0.0833 $0.1016 $0.0963 $0.0863 $0.1158 $0.0802 $0.0742 $0.1153 $0.0754 $0.0863 $0.0779 $0.0813 $0.0825 $0.0772 $0.0743 $0.1055 $0.0800 FONCARDOff $0.1083 $0.1700 $0.1375 $0.0968 $0.1298 $0.0889 $0.0952 $0.1314 $0.1205 $0.1027 $0.1649 $0.0872 $0.0816 $0.1647 $0.0913 $0.1072 $0.0894 $0.0981 $0.0995 $0.0814 $0.0837 $0.1403 $0.0905 SPRINT SCHEDULE NO. 12 Original Page 60247 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Minute State Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 $0.0240 On-Off $0.0597 $0.0508 $0.0395 $0.0309 $0.0479 $0.0354 $0.0580 $0.0416 $0.0510 $0.0680 $0.0255 $0.0268 $0.0321 $0.0364 $0.0313 $0.0348 $0.0694 $0.0287 $0.0470 $0.0393 $0.0353 $0.0469 $0.0477 $0.0263 $0.0357 $0.0361 Off-On $0.0597 $0.0508 $0.0395 $0.0309 $0.0479 $0.0354 $0.0580 $0.0416 $0.0510 $0.0680 $0.0255 $0.0268 $0.0321 $0.0364 $0.0313 $0.0348 $0.0694 $0.0287 $0.0470 $0.0393 $0.0353 $0.0469 $0.0477 $0.0263 $0.0357 $0.0361 Off-Off $0.0942 $0.0861 $0.0607 $0.0456 $0.0813 $0.0575 $0.0907 $0.0643 $0.0564 $0.1212 $0.0331 $0.0399 $0.0460 $0.0571 $0.0479 $0.0505 $0.1419 $0.0434 $0.0700 $0.0616 $0.0539 $0.0830 $0.0776 $0.0365 $0.0592 $0.0562 FONCARDOn $0.1168 $0.1008 $0.0895 $0.0859 $0.0979 $0.0874 $0.1080 $0.0966 $0.1010 $0.1180 $0.0755 $0.0829 $0.0821 $0.0957 $0.0813 $0.0848 $0.1194 $0.0787 $0.0985 $0.0893 $0.0903 $0.1019 $0.0977 $0.0763 $0.0857 $0.0911 FONCARDOff $0.1629 $0.1361 $0.1107 $0.1006 $0.1313 $0.1158 $0.1407 $0.1218 $0.1187 $0.1712 $0.0831 $0.0957 $0.0960 $0.1301 $0.0979 $0.1005 $0.1919 $0.0934 $0.1247 $0.1116 $0.1089 $0.1380 $0.1276 $0.0865 $0.1092 $0.1112 SPRINT SCHEDULE NO. 12 Original Page 60248 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0160 $0.0250 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Price Per Dedicated $0.0321 $0.0646 $0.0472 $0.0278 $0.0529 $0.0255 $0.0283 $0.0466 $0.0413 $0.0313 $0.0658 $0.0242 $0.0242 $0.0653 $0.0226 $0.0363 $0.0279 $0.0313 $0.0325 $0.0222 $0.0243 $0.0555 $0.0250 Minute Switched $0.0533 $0.1150 $0.0825 $0.0407 $0.0791 $0.0339 $0.0402 $0.0764 $0.0655 $0.0477 $0.1149 $0.0312 $0.0316 $0.1092 $0.0290 $0.0572 $0.0386 $0.0481 $0.0495 $0.0264 $0.0337 $0.0903 $0.0355 SPRINT SCHEDULE NO. 12 Original Page 60249 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Price Per State Dedicated Missouri $0.0597 Montana $0.0508 Nebraska $0.0395 Nevada $0.0309 New Hampshire $0.0479 New Jersey $0.0354 New Mexico $0.0580 New York $0.0416 North Carolina $0.0510 North Dakota $0.0680 Ohio $0.0255 Oklahoma $0.0268 Oregon $0.0321 Pennsylvania $0.0364 Rhode Island $0.0313 South Carolina $0.0348 South Dakota $0.0694 Tennessee $0.0287 Texas $0.0470 Utah $0.0393 Vermont $0.0353 Virginia $0.0469 Washington $0.0477 West Virginia $0.0263 Wisconsin $0.0357 Wyoming $0.0361 Minute Switched $0.0942 $0.0861 $0.0607 $0.0456 $0.0813 $0.0575 $0.0907 $0.0643 $0.0564 $0.1212 $0.0331 $0.0399 $0.0460 $0.0571 $0.0479 $0.0505 $0.1419 $0.0434 $0.0700 $0.0616 $0.0539 $0.0830 $0.0776 $0.0365 $0.0592 $0.0562 3.2.A. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) and SDS Service Usage Charges to the following countries. SPRINT SCHEDULE NO. 12 Original Page 60250 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Country Dedicated Argentina $0.1290 Australia $0.0300 Bolivia $0.0970 Brazil $0.0400 Canada $0.0200 Columbia $0.1850 Ecuador $0.1030 El Salvador $0.1705 France $0.0250 Germany $0.0250 Guatemala $0.1020 Mexico $0.0620 Netherlands $0.0230 Norway $0.1000 Peru $0.2020 United Kingdom $0.0240 Minute Switched $0.1440 $0.0450 $0.1120 $0.0550 $0.0350 $0.2000 $0.1180 $0.1855 $0.0400 $0.0400 $0.1170 $0.0770 $0.0380 $0.1100 $0.2170 $0.0390 3.2.B. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Argentina Australia Bolivia Brazil Canada Columbia Ecuador El Salvador France Germany Guatemala Mexico Netherlands Price Per Dedicated $0.3080 $0.0930 $0.1140 $0.1040 $0.0480 $0.3090 $0.3100 $0.2940 $0.0390 $0.0330 $0.1150 $0.0920 $0.0310 Minute Switched $0.3230 $0.1080 $0.1290 $0.1190 $0.0630 $0.3240 $0.3250 $0.3090 $0.0540 $0.0480 $0.1300 $0.1070 $0.0460 SPRINT SCHEDULE NO. 12 Original Page 60251 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Price Per Minute Country Dedicated Switched Norway $0.1610 $0.1760 Peru $0.4000 $0.4150 United Kingdom $0.0670 $0.0820 3.2.C. Customer will receive a Type Three Discount of 50% on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 3.2.D. Customer will receive a Type Three Discount of 50% on its Sprint Voice VPN Solutions FONCARD Sprint International Access Service Usage Charges. 3.2.E. Customer will receive a Type Four Discount of $100 on the fixed monthly recurring charge for each Sprint ISDN PRI D Channel circuit installed or in service during the Term. 3.2.F. Customer will receive a Type Four Discount of $10 on the monthly recurring charge for each block of 100 VPN Premiere Advanced Accounting codes. 3.2.G. Customer will be receive a Type Four Discount of $20 on the installation charge for each block of 100 VPN Premiere Advanced Accounting codes installed during the term. 3.2.H. Customer will receive a waiver of the Enhanced Toll Free Features monthly recurring charges for up to 12 routing plans. SPRINT SCHEDULE NO. 12 Original Page 60252 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.I. Customer will receive a Type Four Discount of $0.45 on the per call surcharge for its interstate and intrastate Sprint Voice VPN Solutions Directory Assistance Calls. 3.2.J. Customer will receive a Type Four Discount on the MRC of $0.005 per ANI (Automatic Number Identification). 3.2.L. If Customer has Sprint Service or a service that is jointly provided by Sprint and another carrier, and Customer is in material breach of its obligations and duties to either Sprint or the joint carrier provider, then either providing party may terminate its service to Customer. If such termination causes a disruption to the jointly provided service, neither Sprint nor the joint carrier provider will be liable to Customer for the disruption and cancellation of services to Customer and Customer must have no recourse against Sprint or the joint carrier provider. 3.3.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount of $0.02 Per Minute for the total duration of the call (front end and back-end usage) for Interactive Toll Free (IATF) Services. 3.3.B. The $0.02 rate includes one or all of the following IATF features. The IATF Program per minute rate includes one or all of the following. SPRINT SCHEDULE NO. 12 Original Page 60253 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Features Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing And/Or Validated Caller-Entered Codes And/Or Security Codes Busy/Ring-No-Answer Back To Menu Caller Transfer Menu/Message Replay Basic Voice Recognition 3.3.C. Customer will receive a Type Four Discount on the following NRCs for Sprint IATF Service components. Components Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Program Voicing – English Program Voicing – Foreign Language Loading Voice From Tape Loading Voice From Tape – Foreign Language Non-Recurring Charge $600 Per Program $800 Per Program $1,000 Per Program $100 Per Hour Of Recording $150 Per Hour Of Recording $100 Per Hour $150 Per Hour SPRINT SCHEDULE NO. 12 Original Page 60254 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Components Database Installation (Includes Database Routing, Security Codes, Validated Caller-Entered Codes Or Agent Transfer Speed Dial) Management Report Installation (Includes Call Count, Call Referral, Voice Recognition) Marketing Reports Installation (Includes Menu, Code, Survey Program Summary) Raw Data Reports Expedited Order Installation Charge Program Change Charge Non-Recurring Charge $400 Per Program $150 Per Report $150 Per Report $150 Per Report $500 Per Request $250 Per Change Occurrence 3.3.D. Customer will receive a waiver of the Customer’s IATF Service NRCs in an amount not to exceed $5,000 for the term. For NRCs in excess of $5,000, Customer will receive the rates listed above. 3.3.E. Customer will receive a Type Four Discount on the fixed MRCs listed below for IATF Service features. Features Program Service Fee Voice Slot/Storage Charge Custom En Route Message Daily Reports Weekly Reports Monthly Reports Call Count VIP Stats Reporting MRC $50 Per Program Per Month $25 Per 30-Second Slot Per Month $25 Per Program $150 $150 Per Month $75 Per Month $50 Per Month $30 Per Report SPRINT SCHEDULE NO. 12 Original Page 60255 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Features VIP Fax Reporting Agent Transfer Speed (1-15 Codes) Agent Transfer Speed (16-500 Codes) Agent Transfer Speed (501-1000 Codes) Agent Transfer Speed (1001-3000 Codes) Dial MRC $30 Per Report No Charge Dial $150 Per Month Dial $250 Per Month Dial $400 Per Month 3.3.F. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Interactive Toll Free Service features. Features Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back To Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Surcharge (Per Toll Free Number, Per Call Surcharge) $0.060 Per Call $0.060 Per Call $0.040 Per Call $0.060 Per Call $0.050 Per Call $0.010 Per Call $0.010 Per Call $0.010 Per Call $0.010 Per Call $0.050 Per Call $0.050 Per Call $0.010 Per Call 3.3.G. Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.200 per call. 3.3.H. Customer will receive a Type Four Discount on the following NRCs for Sprint IATF Service components. SPRINT SCHEDULE NO. 12 Original Page 60256 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Components Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice From Tape Loading Voice From Tape – Foreign Language Database Installation (Includes Database Routing, Security Codes, Validated CallerEntered Codes Or Agent Transfer Speed Dial) Management Reports Installation (Includes Call Count, Call Referral, Voice Recognition) Marketing Reports Installation (Includes Menu, Code, Survey Program Summary) Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 Per Program $800 Per Program $1,000 Per Program $100 Per Hour Of Recording $150 Per Hour Of Recording $100 Per Hour $150 Per Hour $400 Per Program $150 Per Report $150 Per Report $150 Per Report $500 Per Request $250 Per Change Occurrence 3.3.I. Customer will receive a waiver Customer’s IATF Service NRCs in an amount not to exceed $5,000 for the term. For NRCs in excess of $5,000, Customer will receive the rates listed above. 3.3.J. Customer will receive a Type Four Discount on the fixed MRCs set out below for IATF Service features. SPRINT SCHEDULE NO. 12 Original Page 60257 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8937 CSA OPTION 3.8937 (Continued) 5.0 Discounts and Credits: (Continued) Features Program Charge Voice Slot/Storage Charge Daily Reports Weekly Reports Monthly Reports Agent Transfer Speed Dial (1-15 Codes) Agent Transfer Speed Dial (16-500 Codes) Agent Transfer Speed Dial (501-1000 Codes) Agent Transfer Speed Dial (1001-3000 Codes) 6.0 MRC $75 Per Program Per Month $30 Per 30-Second Slot Per Month $150 Per Report (Web-Based Delivery) $200 Per Month $100 Per Month No Charge $200 Per Month $400 Per Month $750 Per Month Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60258 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8938 CSA OPTION 3.8938 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Customer's MAC is $60,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $60,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (including FONCARD)and outbound SDS Service Usage Charges. Call Type Dedicated1 Switched1 FONCARD 1 Discount 74.0% 72.0% 72.0% Rate cap: These services are eligible for a rate cap. SPRINT SCHEDULE NO. 12 Original Page 60259 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8938 CSA OPTION 3.8938 (Continued 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated1 Switched1 1 Rate cap: Discount 74.0% 72.0% These services are eligible for a rate cap. 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges and outbound SDS in the following states. State California California Pennsylvania Pennsylvania IntraLata InterLata IntraLata InterLata Discount Dedicated1 Switched1 FONCARD 46.0% 55.0% 30.0% 52.0% 41.0% 55.0% 46.0% 46.0% 20.0% 20.0% 20.0% 20.0% Rate Cap: These services are eligible for rate cap in CA, FL, GA, IL, IN, MA, MI, MN, MO, NV, NJ, NY, NC,OH, PA, TX, and WA. 1 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. Discount Dedicated1 Switched1 State California California Pennsylvania Pennsylvania IntraLata InterLata IntraLata InterLata 46.0% 55.0% 30.0% 52.0% 41.0% 55.0% 46.0% 46.0% Rate Cap: These services are eligible for rate cap in CA, FL, GA, IL, IN, MA, MI, MN, MO, NV, NJ, NY, NC,OH, PA, TX, and WA. 1 SPRINT SCHEDULE NO. 12 Original Page 60260 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8938 CSA OPTION 3.8938 (Continued 5.0 Discounts and Credits: (Continued) 3.1.F. Customer will receive a Type Four Usage Discount on its international domestic Sprint Voice Solutions outbound (including FONCARD) and Sprint Voice Solutions Toll Free Service Usage Charges to and from the following countries. Country Aruba Australia Canada China France Germany India Israel Japan Korea (South) Mexico South Africa Thailand United Kingdom Per Minute Dedicated Outbound $0.3060 $0.0430 $0.0290 $0.0390 $0.0360 Switched Outbound $0.3270 $0.0580 $0.0440 $0.0540 $0.0510 $0.1130 $0.0890 $0.0890 $0.1330 $0.0410 $0.1280 $0.1100 $0.1040 $0.1480 $0.0560 Dedicated Toll Free Switched Toll Fee $0.1330 $0.0540 $0.1480 $0.0760 $0.1400 $0.0810 $0.9710 $0.2140 $0.3540 $0.4860 $0.2170 $0.1610 $0.1030 $0.9930 $0.2360 $0.3760 $0.5070 $0.2390 $0.0840 $0.1060 FONCARD Outbound $0.3270 $0.0580 $0.0440 $0.0540 $0.0510 $0.1280 $0.1100 $0.1040 $0.1480 $0.0560 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. SPRINT SCHEDULE NO. 12 Original Page 60261 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8938 CSA OPTION 3.8938 (Continued 5.0 Discounts and Credits: (Continued) 3.4.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 3.4.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXXs (or successor NPA-NXXs)with a 3 years or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 DS1 NPA-NXX 215-632 909-887 MRC $286 $285 3.5.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.5.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.5.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60262 ___ Revised Page _____ Cancels ________ Page _____ Effective October 2, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8938 CSA OPTION 3.8938 (Continued 5.0 Discounts and Credits: (Continued) 5.3.A. Customer will receive a $2,400 Credit in the 13th billing month after the Commencement Date. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60263 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8939 CSA OPTION 3.8939 1.0 Term: The Term of this option is 1 year, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Customer's MAC is $6,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 2.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions,1year Term, $6,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 2.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges. Call Type Switched Price Per Minute $0.0330 2.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Switched Price Per Minute $0.0330 SPRINT SCHEDULE NO. 12 Original Page 60264 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8939 CSA OPTION 3.8939 (Continued) 5.0 Discounts and Credits: (Continued) 2.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following state. State Puerto Rico Price Per Minute Switched $0.0309 2.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. State Puerto Rico Price Per Minute Switched $0.0309 All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice VPN Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60265 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $180,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 1.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 1.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) and outbound SDS Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% 1.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% SPRINT SCHEDULE NO. 12 Original Page 60266 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 (Continued) 5.0 Discounts and Credits: (Continued) 1.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following states. State Alabama Arizona California Colorado Georgia Indiana Iowa Kansas New Jersey Oklahoma South Carolina Texas Utah Discount Dedicated 0.0% Switched 18.0% 17.0% 8.0% 40.0% 54.0% 56.0% 0.0% 60.0% 49.0% 55.0% 45.0% 64.0% 51.0% 1.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Alabama Arizona California Colorado Georgia Indiana Iowa Kansas New Jersey Oklahoma South Carolina Texas Utah Discount Dedicated 0.0% Switched 18.0% 17.0% 8.0% 40.0% 54.0% 56.0% 0.0% 60.0% 49.0% 55.0% 45.0% 64.0% 51.0% SPRINT SCHEDULE NO. 12 Original Page 60267 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 (Continued) 5.0 Discounts and Credits: (Continued) 1.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (excluding FONCARD) and Sprint Voice Solutions international Toll Free Service Usage Charges to and from the following countries. Country Afghanistan Albania Algeria Andorra Angola Anguilla Antigua/Barbuda Argentina Armenia Aruba Ascension Island Australia Australian Terr Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia/Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi BVI (Tortola) Cambodia Cameroon Dedicated Outbound $1.2140 $0.2440 $0.5870 $0.3090 $1.1430 $0.5700 $0.5130 $0.1130 $0.6820 $0.3060 $3.3000 $0.0430 $3.8100 $0.0410 $0.6890 $0.1430 $0.6950 $0.2960 $0.5940 $0.7130 $0.0490 $0.7460 $0.5570 $0.2870 $1.8110 $0.3200 $0.3370 $0.6600 $0.1040 $0.5810 $0.5130 $0.9440 $1.2620 $0.5360 $1.6210 $0.9730 Switched Outbound $1.2350 $0.2590 $0.6090 $0.3300 $1.1650 $0.5910 $0.5340 $0.1340 $0.7030 $0.3270 $3.3000 $0.0580 $3.8350 $0.0560 $0.7100 $0.1580 $0.7170 $0.3110 $0.6930 $0.7340 $0.0700 $0.7670 $0.5780 $0.3090 $1.8330 $0.3420 $0.3590 $0.6820 $0.1190 $0.6020 $0.5340 $0.9790 $1.2830 $0.5710 $1.6420 $0.9940 Dedicated Toll Free Switched Toll Fee $0.1330 $0.1480 SPRINT SCHEDULE NO. 12 Original Page 60268 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 (Continued) 5.0 Discounts and Credits: (Continued) Country Canada Cape Verde Islands Cayman Islands Central African Rep Chad Chile China Colombia Comoros Congo (Droc) Congo (Roc) Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Mobile Dedicated Outbound $0.0290 $0.7050 $0.5710 $1.1110 $1.7620 $0.0500 $0.0390 $0.1900 $1.1180 $2.9500 $0.8680 $1.3800 $0.2070 $0.4680 $1.8600 $0.4820 $0.4060 $0.0360 $3.3000 $0.8610 $0.5300 $0.1310 $2.3700 $0.2700 $0.3160 $0.2390 $2.1740 $1.1870 $0.6360 $0.5300 $2.5400 $0.4060 $1.0310 $0.2140 $0.0360 $0.5740 $0.6940 $0.7030 $0.7730 $0.7330 $0.0430 $0.3730 $0.5250 $10.9360 Switched Outbound $0.0440 $0.7260 $0.5860 $1.1330 $1.7840 $0.0650 $0.0540 $0.2110 $1.1400 $2.9750 $0.8900 $1.4010 $0.2220 $0.4900 $1.8850 $0.5020 $0.4280 $0.0510 $3.3250 $0.8820 $0.5520 $0.1460 $2.3950 $0.2850 $0.3310 $0.2600 $2.1960 $1.2090 $0.6570 $0.5450 $2.5650 $0.4280 $1.0530 $0.2360 $0.0510 $0.5960 $0.7140 $0.7250 $0.7940 $0.7540 $0.0640 $0.3940 $0.5460 $10.9640 Dedicated Toll Free $0.0540 Switched Toll Fee $0.0760 SPRINT SCHEDULE NO. 12 Original Page 60269 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 (Continued) 5.0 Discounts and Credits: (Continued) Country Greece Greenland Grenada Guadeloupe Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Inmarsat SNAC International Networks Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Dedicated Outbound $0.0600 $1.1900 $0.6560 $0.4140 $0.2360 $0.7860 $1.3510 $0.4490 $0.4200 $0.3590 $0.0460 $0.0790 $0.3440 $0.2270 $0.1240 $10.9360 $10.9360 $1.0060 $1.1000 $0.0440 $0.1270 $0.0410 $1.1870 $0.2010 $0.0510 $0.3290 $0.6440 $0.3510 $1.3000 $2.8180 $0.1130 $0.9660 $0.6440 $1.4800 $0.7560 $0.2130 $1.0000 $3.0300 $0.8810 $0.1930 $0.7300 $0.2510 Switched Outbound $0.0750 $1.2150 $0.7780 $0.4360 $0.2510 $0.8080 $1.3730 $0.4640 $0.4350 $0.3740 $0.0610 $0.0940 $0.3650 $0.2490 $0.1460 $10.9640 $10.9640 $1.0280 $1.1220 $0.0590 $0.1490 $0.0630 $1.2080 $0.2160 $0.0730 $0.3440 $0.6660 $0.3660 $1.3220 $2.8400 $0.1280 $1.1230 $0.6660 $1.5010 $0.7770 $0.2280 $1.0220 $3.0550 $0.9020 $0.2140 $0.7520 $0.2550 Dedicated Toll Free Switched Toll Fee SPRINT SCHEDULE NO. 12 Original Page 60270 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 (Continued) 5.0 Discounts and Credits: (Continued) Country Macau Macedonia Madagascar Malawi Malaysia Maldives Republic Mali Malta Republic Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norway Ocean Atlantic East Ocean Atlantic West Ocean Indian Ocean Pacific Oman Dedicated Outbound $0.5620 $0.4750 $2.1610 $0.7500 $0.0430 $0.9930 $0.8860 $0.5420 $0.9090 $0.4440 $0.9180 $0.8180 $0.0890 $0.9090 $0.7300 $0.3530 $1.3800 $0.2390 $0.6180 $0.5680 $1.0180 $1.5420 $0.9090 $3.2000 $1.1860 $0.0430 $0.2010 $1.0350 $0.1330 $0.2470 $0.8680 $0.2690 $3.1930 $0.1070 $10.9360 $10.9360 $10.9360 $10.9360 $0.7880 Switched Outbound $0.5840 $0.4970 $2.1820 $0.7710 $0.0860 $1.0140 $0.9060 $0.5640 $0.9300 $0.4750 $0.9390 $0.8390 $0.1100 $0.9300 $0.7520 $0.3740 $1.4010 $0.2540 $0.6390 $0.5900 $1.0390 $1.5630 $0.9300 $3.2210 $1.2070 $0.0640 $0.2160 $1.0570 $0.1540 $0.2620 $0.8900 $0.2840 $3.2140 $0.1290 $10.9640 $10.9640 $10.9640 $10.9640 $0.8100 Dedicated Toll Free Switched Toll Fee SPRINT SCHEDULE NO. 12 Original Page 60271 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 (Continued) 5.0 Discounts and Credits: (Continued) Country Pakistan Palau Palestinian Authority Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Reunion Island Romania Russia Rwanda San Marino Sao Tome/Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Helena St Kitts/Nevis St Lucia St Pierre/Miquelon St Vincent/Grenadine Sudan Suriname Swaziland Sweden Switzerland Syria Dedicated Outbound $0.4300 $0.9550 $0.4580 $0.1530 $1.2500 $0.7140 $0.1760 $0.1960 $0.0540 $0.0460 $0.9260 $1.1180 $0.2060 $0.2070 $1.3980 $0.3940 $2.4500 $0.4430 $0.6140 $0.2390 $1.3980 $1.0100 $0.0360 $0.4240 $0.4060 $0.4060 $5.0750 $2.0740 $0.0890 $0.0360 $0.5960 $2.6200 $0.5430 $0.5980 $0.6230 $0.6160 $1.3970 $1.0300 $0.5420 $0.0340 $0.0490 $0.9060 Switched Outbound $0.4450 $0.9770 $0.4770 $0.1680 $1.2750 $0.7360 $0.1970 $0.2110 $0.0690 $0.0610 $0.9480 $1.1400 $0.2210 $0.2290 $1.4200 $0.4150 $2.4750 $0.4580 $0.6360 $0.2600 $1.4200 $1.0310 $0.0510 $0.4500 $0.4280 $0.4280 $5.0970 $2.0960 $0.1040 $0.0710 $0.6170 $2.6450 $0.5640 $0.6280 $0.6450 $0.6380 $1.4180 $1.0520 $0.5640 $0.0490 $0.0700 $0.9270 Dedicated Toll Free Switched Toll Fee SPRINT SCHEDULE NO. 12 Original Page 60272 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 (Continued) 5.0 Discounts and Credits: (Continued) Country Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad/Tobago Tunisia Turkey Turkmenistan Turks/Caicos Tuvalu Uganda Ukraine United Arab Emirates United Kingdom UPTS Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis/Futuna Island Western Samoa Yemen Rep Zambia Zimbabwe Dedicated Outbound $0.0410 $0.6440 $0.8560 $0.1330 $1.0460 $5.1860 $0.9480 $0.2210 $0.5420 $0.2300 $0.8430 $0.5820 $2.6940 $0.6700 $0.2710 $0.2800 $0.0410 $10.9360 $0.6540 $0.1840 $3.5360 $0.1160 $0.4840 $5.1860 $0.8340 $0.7850 $0.8560 $0.7420 Switched Outbound $0.0560 $0.6660 $0.8780 $0.1480 $1.0670 $5.2070 $0.9690 $0.2360 $0.5640 $0.2450 $0.8640 $0.6030 $2.7160 $0.6910 $0.2860 $0.2950 $0.0560 $10.9640 $0.6750 $0.1990 $3.5570 $0.1310 $0.4990 $5.2070 $0.9500 $0.8060 $0.8780 $0.7630 Dedicated Toll Free Switched Toll Fee SPRINT SCHEDULE NO. 12 Original Page 60273 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940(Continued) 5.0 Discounts and Credits: (Continued) 1.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the initial term, and Customer’s minimum commitment for Sprint Voice Solutions for each renewal month will be MAC divided by 12. 1.2.B. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. SPRINT SCHEDULE NO. 12 Original Page 60274 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8940 CSA OPTION 3.8940 (Continued) 5.0 Discounts and Credits: (Continued) 1.4.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 1.4.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 1.4.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60275 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8941 CSA OPTION 3.8941 1.0 Term: The Term of this option is 24 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Customer's MAC is $60,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $60,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (including FONCARD)and outbound SDS Service Usage Charges. Call Type Switched FONCARD Discount 72.0% 72.0% 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Switched Discount 72.0% SPRINT SCHEDULE NO. 12 Original Page 60276 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8941 CSA OPTION 3.8941 (Continued 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges and outbound SDS in the following states. State Florida Dedicated $0.0320 Switched $0.0470 FONCARD $0.1070 Dedicated SDS $0.0520 Switched SDS $0.0670 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Florida Price Per Minute Dedicated Switched $0.0360 $0.0510 SPRINT SCHEDULE NO. 12 Original Page 60277 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8941 CSA OPTION 3.8941 (Continued 5.0 Discounts and Credits: (Continued) 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origin) Sprint Voice Solutions outbound (including FONCARD) and Sprint Voice Solutions Toll Free Service Usage Charges to the following countries. Country Argentina Australia Belgium Brazil Canada China Colombia Dominican Republic Ecuador Egypt United Kingdom El Salvador France Germany Guatemala Hong Kong Haiti India Ireland Israel Italy Jamaica Japan Korea (South) Mexico Netherlands Nigeria Poland Philippines Peru Spain Switzerland Taiwan Switched Outbound $0.1340 $0.0580 $0.1190 $0.0440 $0.0540 $0.2110 $0.1460 $0.2850 $0.3310 $0.0560 $0.2600 $0.0510 $0.0640 $0.2510 $0.4350 $0.2490 $0.0630 $0.2160 $0.0730 $0.1100 $0.2840 $0.0690 $0.2110 $0.1970 $0.0560 Switched Toll Fee $0.1480 $0.1270 $0.5220 $0.0760 $0.5660 $0.4760 $0.1060 $0.1610 $0.1030 $0.5430 $0.1110 $0.9930 $0.1660 $0.2360 $0.0930 $0.2210 $0.3760 $0.5070 $0.2390 $0.1400 $0.4760 $0.7130 $0.4030 $0.1270 $0.2700 FONCARD Outbound $0.1340 $0.0580 $0.1190 $0.0440 $0.0540 $0.2110 $0.1460 $0.2850 $0.3310 $0.0560 $0.2600 $0.0510 $0.0640 $0.2510 $0.4350 $0.2490 $0.0630 $0.2160 $0.0730 $0.1100 $0.2840 $0.0690 $0.2110 $0.1970 $0.0560 SPRINT SCHEDULE NO. 12 Original Page 60278 ___ Revised Page _____ Cancels ________ Page _____ Effective October 9, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8941 CSA OPTION 3.8941 (Continued 5.0 Discounts and Credits: (Continued) 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60279 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MSC: Sprint Voice Solutions Clearline 1.5, (Domestic, point-to-point IXC and not including Domestic extension of international private lines) 3.0 Minimum Service Commitments: Customer's MSC is $300,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $300,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (including FONCARD)and outbound SDS Service Usage Charges. Call Type Dedicated 1 Switched 1 Dedicated SDS Switched SDS FONCARD 1 Rate Cap: Discount 73.0% 69.0% 73.0% 69.0% 69.0% These Services are eligible for rate cap. SPRINT SCHEDULE NO. 12 Original Page 60280 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated1 Switched1 1 Rate Cap: Discount 73.0% 69.0% These Services are eligible for rate cap. 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges and outbound SDS in the following states. Intrastate Outbound State California California Florida Maine Minnesota New York New York Ohio Oregon Washington Price Per Minute Jurisdiction Switched1 InterLata 29.0% IntraLata 8.0% Intrastate 28.0% Intrastate 68.0% Intrastate 25.0% InterLata 41.0% IntraLata 39.0% Intrastate 60.0% Intrastate 41.0% Intrastate 46.0% FONCARD 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% 20.0% Rate Cap: These services are eligible for rate cap in CA, FL, GA, IL, IN, MA, MI, MN, MO, NV, NJ, NY, NC OH, PA, TX, and WA. 1 SPRINT SCHEDULE NO. 12 Original Page 60281 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) Outbound SDS State California California Florida Maine Minnesota New York New York Ohio Oregon Washington Price Per Minute Jurisdiction Switched SDS InterLata 29.0% IntraLata 8.0% Intrastate 28.0% Intrastate 68.0% Intrastate 25.0% InterLata 41.0% IntraLata 39.0% Intrastate 60.0% Intrastate 41.0% Intrastate 46.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State California California Florida Maine Minnesota New York New York Ohio Oregon Washington Price Per Minute Jurisdiction Switched1 InterLata 29.0% IntraLata 8.0% Intrastate 28.0% Intrastate 68.0% Intrastate 25.0% InterLata 41.0% IntraLata 39.0% Intrastate 60.0% Intrastate 41.0% Intrastate 46.0% Rate Cap: These services are eligible for rate cap in CA, FL, GA, IL, IN, MA, MI, MN, MO, NV, NJ, NY, NC OH, PA, TX, and WA. 1 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origin) Sprint Voice Solutions outbound (including FONCARD), Sprint Voice Solutions SDS and Sprint Voice Solutions Toll Free Service Usage Charges to the following countries. SPRINT SCHEDULE NO. 12 Original Page 60282 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) Country Afghanistan Albania Algeria Andorra Angola Anguilla Antigua/Barbuda Argentina Armenia Aruba Ascension Island Australia Australian Terr Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia/Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Bvi (Tortola) Cambodia Cameroon Canada Cape Verde Islands Cayman Islands Central African Rep Chad Chile China Colombia Comoros Congo (Droc) Congo (Roc) Cook Islands Costa Rica Outbound Dedicated $1.2140 $0.2440 $0.5870 $0.3090 $1.1430 $0.5700 $0.5130 $0.1130 $0.6820 $0.3060 $3.3000 $0.0430 $3.8100 $0.0410 $0.6890 $0.1430 $0.6950 $0.2960 $0.5940 $0.7130 $0.0490 $0.7460 $0.5570 $0.2870 $1.8110 $0.3200 $0.3370 $0.6600 $0.1040 $0.5810 $0.5130 $0.9440 $1.2620 $0.5360 $1.6210 $0.9730 $0.0290 $0.7050 $0.5710 $1.1110 $1.7620 $0.0500 $0.0390 $0.1900 $1.1180 $2.9500 $0.8680 $1.3800 $0.2070 Outbound Switched $1.2350 $0.2590 $0.6090 $0.3300 $1.1650 $0.5910 $0.5340 $0.1340 $0.7030 $0.3270 $3.3000 $0.0580 $3.8350 $0.0560 $0.7100 $0.1580 $0.7170 $0.3110 $0.6930 $0.7340 $0.0700 $0.7670 $0.5780 $0.3090 $1.8330 $0.3420 $0.3590 $0.6820 $0.1190 $0.6020 $0.5340 $0.9790 $1.2830 $0.5710 $1.6420 $0.9940 $0.0440 $0.7260 $0.5860 $1.1330 $1.7840 $0.0650 $0.0540 $0.2110 $1.1400 $2.9750 $0.8900 $1.4010 $0.2220 Toll Free Dedicated Toll Free Switched $1.1060 $1.0700 $0.4760 $1.1580 $1.0750 $0.4970 $0.1330 $0.1480 $0.2590 $1.2240 $0.2740 $1.2590 $1.4690 $1.4930 $0.1060 $0.1270 $0.2060 $0.2210 $1.9280 $1.9850 $0.5000 $0.5220 $1.5780 $1.6170 $0.0540 $0.0760 $1.2590 $1.3250 $0.4030 $0.5440 $0.4410 $0.4240 $0.5660 $0.4560 $0.4300 $0.4450 FONCARD $1.2350 $0.2590 $0.6090 $0.3300 $1.1650 $0.5910 $0.5340 $0.1340 $0.7030 $0.3270 $3.3000 $0.0580 $3.8350 $0.0560 $0.7100 $0.1580 $0.7170 $0.3110 $0.6930 $0.7340 $0.0700 $0.7670 $0.5780 $0.3090 $1.8330 $0.3420 $0.3590 $0.6820 $0.1190 $0.6020 $0.5340 $0.9790 $1.2830 $0.5710 $1.6420 $0.9940 $0.0440 $0.7260 $0.5860 $1.1330 $1.7840 $0.0650 $0.0540 $0.2110 $1.1400 $2.9750 $0.8900 $1.4010 $0.2220 SPRINT SCHEDULE NO. 12 Original Page 60283 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) Country Croatia Cuba Cyprus Czech Republic Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Mobile Greece Greenland Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Inmarsat Snac International Networks Outbound Dedicated $0.4680 $1.8600 $0.4820 $0.4060 $0.0360 $3.3000 $0.8610 $0.5300 $0.1310 $2.3700 $0.2700 $0.3160 $0.2390 $2.1740 $1.1870 $0.6360 $0.5300 $2.5400 $0.4060 $1.0310 $0.2140 $0.0360 $0.5740 $0.6940 $0.7030 $0.7730 $0.7330 $0.0430 $0.3730 $0.5250 $10.9360 $0.0600 $1.1900 $0.6560 $0.4140 $0.2360 $0.7860 $1.3510 $0.4490 $0.4200 $0.3590 $0.0460 $0.0790 $0.3440 $0.2270 $0.1240 $10.9360 $10.9360 Outbound Switched $0.4900 $1.8850 $0.5020 $0.4280 $0.0510 $3.3250 $0.8820 $0.5520 $0.1460 $2.3950 $0.2850 $0.3310 $0.2600 $2.1960 $1.2090 $0.6570 $0.5450 $2.5650 $0.4280 $1.0530 $0.2360 $0.0510 $0.5960 $0.7140 $0.7250 $0.7940 $0.7540 $0.0640 $0.3940 $0.5460 $10.9640 $0.0750 $1.2150 $0.7780 $0.4360 $0.2510 $0.8080 $1.3730 $0.4640 $0.4350 $0.3740 $0.0610 $0.0940 $0.3650 $0.2490 $0.1460 $10.9640 $10.9640 Toll Free Dedicated Toll Free Switched $1.3580 $0.7720 $0.1000 $1.3880 $0.7930 $0.1210 $1.4860 $0.4540 $1.5560 $0.4760 $0.4430 $0.4580 $1.5470 $1.5770 $1.0830 $0.4290 $0.1400 $1.1060 $0.4500 $0.1610 $0.0810 $0.1030 $0.1490 $0.1640 $1.4290 $1.4560 $0.5210 $0.5430 $1.1800 $0.0960 $1.0410 $1.2410 $0.1110 $1.0750 $0.9710 $0.4760 $0.9930 $0.4970 FONCARD $0.4900 $1.8850 $0.5020 $0.4280 $0.0510 $3.3250 $0.8820 $0.5520 $0.1460 $0.2850 $0.3310 $0.2600 $2.1960 $1.2090 $0.6570 $0.5450 $2.5650 $0.4280 $1.0530 $0.2360 $0.0510 $0.5960 $0.7140 $0.7250 $0.7940 $0.7540 $0.0640 $0.3940 $0.5460 $10.9640 $0.0750 $1.2150 $0.7780 $0.4360 $0.2510 $0.8080 $1.3730 $0.4640 $0.4350 $0.3740 $0.0610 $0.0940 $0.3650 $0.2490 $0.1460 $10.9640 SPRINT SCHEDULE NO. 12 Original Page 60284 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) Country Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Republic Mali Malta Republic Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Outbound Dedicated $1.0060 $1.1000 $0.0440 $0.1270 $0.0410 $1.1870 $0.2010 $0.0510 $0.3290 $0.6440 $0.3510 $1.3000 $2.8180 $0.1130 $0.9660 $0.6440 $1.4800 $0.7560 $0.2130 $1.0000 $3.0300 $0.8810 $0.1930 $0.7300 $0.2510 $0.5620 $0.4750 $2.1610 $0.7500 $0.0430 $0.9930 $0.8860 $0.5420 $0.9090 $0.4440 $0.9180 $0.8180 $0.0890 $0.9090 $0.7300 $0.3530 $1.3800 $0.2390 $0.6180 $0.5680 $1.0180 $1.5420 $0.9090 Outbound Switched $1.0280 $1.1220 $0.0590 $0.1490 $0.0630 $1.2080 $0.2160 $0.0730 $0.3440 $0.6660 $0.3660 $1.3220 $2.8400 $0.1280 $1.1230 $0.6660 $1.5010 $0.7770 $0.2280 $1.0220 $3.0550 $0.9020 $0.2140 $0.7520 $0.2550 $0.5840 $0.4970 $2.1820 $0.7710 $0.0860 $1.0140 $0.9060 $0.5640 $0.9300 $0.4750 $0.9390 $0.8390 $0.1100 $0.9300 $0.7520 $0.3740 $1.4010 $0.2540 $0.6390 $0.5900 $1.0390 $1.5630 $0.9300 Toll Free Dedicated Toll Free Switched $0.1440 $0.2140 $0.0710 $0.1660 $0.2360 $0.0930 $0.2060 $0.3540 $0.2210 $0.3760 $0.4860 $0.5070 $0.5420 $2.1200 $0.5620 $2.1510 $0.5660 $0.5870 $0.2170 $0.2390 $1.3030 $1.3680 FONCARD $1.0280 $1.1220 $0.0590 $0.1490 $0.0630 $1.2080 $0.2160 $0.0730 $0.3440 $0.6660 $0.3660 $1.3220 $2.8400 $0.1280 $1.1230 $0.6660 $1.5010 $0.7770 $0.2280 $1.0220 $3.0550 $0.9020 $0.2140 $0.7520 $0.2550 $0.5840 $0.4970 $2.1820 $0.7710 $0.0860 $1.0140 $0.9060 $0.5640 $0.9300 $0.4750 $0.9390 $0.8390 $0.1100 $0.9300 $0.7520 $0.3740 $1.4010 $0.2540 $0.6390 $0.5900 $1.0390 $1.5630 $0.9300 SPRINT SCHEDULE NO. 12 Original Page 60285 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) Country Nauru Nepal Netherlands Antilles Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norway Ocean Atlantic East Ocean Atlantic West Ocean Indian Ocean Pacific Oman Pakistan Palau Palestinian Authority Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Reunion Island Romania Russia Rwanda San Marino Sao Tome/Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa Spain Outbound Dedicated $3.2000 $1.1860 $0.2010 $0.0430 $1.0350 $0.1330 $0.2470 $0.8680 $0.2690 $3.1930 $0.1070 $10.9360 $10.9360 $10.9360 $10.9360 $0.7880 $0.4300 $0.9550 $0.4580 $0.1530 $1.2500 $0.7140 $0.1760 $0.1960 $0.0540 $0.0460 $0.9260 $1.1180 $0.2060 $0.2070 $1.3980 $0.3940 $2.4500 $0.4430 $0.6140 $0.2390 $1.3980 $1.0100 $0.0360 $0.4240 $0.4060 $0.4060 $5.0750 $2.0740 $0.0890 $0.0360 Outbound Switched $3.2210 $1.2070 $0.2160 $0.0640 $1.0570 $0.1540 $0.2620 $0.8900 $0.2840 $3.2140 $0.1290 $10.9640 $10.9640 $10.9640 $10.9640 $0.8100 $0.4450 $0.9770 $0.4770 $0.1680 $1.2750 $0.7360 $0.1970 $0.2110 $0.0690 $0.0610 $0.9480 $1.1400 $0.2210 $0.2290 $1.4200 $0.4150 $2.4750 $0.4580 $0.6360 $0.2600 $1.4200 $1.0310 $0.0510 $0.4500 $0.4280 $0.4280 $5.0970 $2.0960 $0.1040 $0.0710 Toll Free Dedicated Toll Free Switched $0.2590 $0.1190 $0.2740 $0.1400 $0.0690 $0.0840 $0.2070 $0.2290 $0.3330 $0.3480 $0.6910 $0.4540 $0.9180 $0.2690 $0.7130 $0.4760 $1.0330 $0.2900 $0.9780 $1.0220 $0.1330 $0.1480 $0.1680 $1.2750 $0.7360 $0.1970 $0.2110 $0.0690 $0.0610 $0.9480 $1.1400 $0.2210 $0.2290 $1.4200 $0.4150 $2.4750 $0.4580 $0.6360 $0.2600 $1.4200 $1.0310 $0.0510 $0.1480 $0.4030 $0.4280 $0.4280 $5.0970 $2.0960 $0.1040 $0.0710 $0.1330 $0.3810 FONCARD $3.2210 $1.2070 $0.2160 $0.0640 $1.0570 $0.1540 $0.2620 $0.8900 $0.2840 $3.2140 $0.1290 $10.9640 $10.9640 $10.9640 $10.9640 $0.8100 $0.4450 $0.9770 SPRINT SCHEDULE NO. 12 Original Page 60286 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) Country Sri Lanka St Helena St Kitts/Nevis St Lucia St Pierre/Miquelon St Vincent/Grenadine Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad/Tobago Tunisia Turkey Turkmenistan Turks/Caicos Tuvalu Uganda Ukraine United Arab Emirates United Kingdom UPTS Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis/Futuna Island Western Samoa Yemen Rep Zambia Zimbabwe Outbound Dedicated $0.5960 $2.6200 $0.5430 $0.5980 $0.6230 $0.6160 $1.3970 $1.0300 $0.5420 $0.0340 $0.0490 $0.9060 $0.0410 $0.6440 $0.8560 $0.1330 $1.0460 $5.1860 $0.9480 $0.2210 $0.5420 $0.2300 $0.8430 $0.5820 $2.6940 $0.6700 $0.2710 $0.2800 $0.0410 $10.9360 $0.6540 $0.1840 $3.5360 $0.1160 $0.4840 $5.1860 $0.8340 $0.7850 $0.8560 $0.7420 Outbound Switched $0.6170 $2.6450 $0.5640 $0.6280 $0.6450 $0.6380 $1.4180 $1.0520 $0.5640 $0.0490 $0.0700 $0.9270 $0.0560 $0.6660 $0.8780 $0.1480 $1.0670 $5.2070 $0.9690 $0.2360 $0.5640 $0.2450 $0.8640 $0.6030 $2.7160 $0.6910 $0.2860 $0.2950 $0.0560 $10.9640 $0.6750 $0.1990 $3.5570 $0.1310 $0.4990 $5.2070 $0.9500 $0.8060 $0.8780 $0.7630 Toll Free Dedicated Toll Free Switched $1.4690 $3.3940 $1.5080 $3.4530 $1.4950 $1.5260 $0.2690 $0.1060 $0.2900 $0.1270 $0.2490 $0.2700 $0.4540 $0.4760 $0.3030 $0.3180 $0.2860 $0.3010 $1.0170 $0.0840 $1.0390 $0.1060 $2.6110 $2.5860 $0.5060 $0.5270 FONCARD $0.6170 $2.6450 $0.5640 $0.6280 $0.6450 $0.6380 $1.4180 $1.0520 $0.5640 $0.0490 $0.0700 $0.9270 $0.0560 $0.6660 $0.8780 $0.1480 $1.0670 $0.9690 $0.2360 $0.5640 $0.2450 $0.8640 $0.6030 $2.7160 $0.6910 $0.2860 $0.2950 $0.0560 $0.6750 $0.1990 $3.5570 $0.1310 $0.4990 $5.2070 $0.9500 $0.8060 $0.8780 $0.7630 SPRINT SCHEDULE NO. 12 Original Page 60287 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) Country Argentina SDS Dedicated $1.4980 SDS Switched $1.4980 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.2.A. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate or intrastate Clearline 1.5 private line circuit with an individual Order Term of three years or longer, installed after the effective date or in service during the Term. Origination NPA-NXX 202-513 202-513 202-513 202-513 202-513 202-513 310-815 310-815 Termination NPA-NXX 212-584 212-880 215-805 310-815 312-832 617-353 202-513 212-880 Bandwidth DS1 DS1 DS1 DS1 DS1 DS1 DS1 DS1 MRC $140.20 $140.20 $148.00 $336.87 $165.37 $179.21 $336.87 $358.97 SPRINT SCHEDULE NO. 12 Original Page 60288 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) 3.2.A.(1). Customer certifies that at least 10% of the telecommunications services carried on its Sprint dedicated network will be interstate. 3.3.B. Customer will use each Sprint-provided domestic for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprintprovided domestic local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 3.3.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs)with a 3 year or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 202-513 212-584 212-880 215-805 310-815 312-832 617-353 MRC $162.00 $177.00 $177.00 $162.00 $122.00 $132.00 $191.00 SPRINT SCHEDULE NO. 12 Original Page 60289 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8942 CSA OPTION 3.8942 (Continued 5.0 Discounts and Credits: (Continued) 3.4.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.4.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.4.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60290 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8943 CSA OPTION 3.8943 1.0 Term: The Term of this option is 24 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $120,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, 2year Term, $120,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.C. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) and outbound SDS Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 71.0% SPRINT SCHEDULE NO. 12 Original Page 60291 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8943 CSA OPTION 3.8943 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 71.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) and outbound SDS Usage Charges in the following states. State Illinois Illinois Iowa Iowa Pennsylvania Pennsylvania Jurisdiction InterLata IntraLata InterLata IntraLata InterLata IntraLata Discount Dedicated 62.0% 52.0% 0.0% 0.0% 48.0% 24.0% Switched 58.0% 48.0% 5.0% 2.0% 46.0% 46.0% 3.1.F. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Illinois Illinois Iowa Iowa Pennsylvania Pennsylvania Jurisdiction Interlata Intralata Interlata Intralata Interlata Intralata Discount Dedicated 62.0% 52.0% 0.0% 0.0% 48.0% 24.0% Switched 58.0% 48.0% 5.0% 2.0% 46.0% 46.0% 3.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound, (excluding FONCARD), Sprint Voice Solutions International Toll Free Service Usage Charges in the following countries. SPRINT SCHEDULE NO. 12 Original Page 60292 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8943 CSA OPTION 3.8943 (Continued) 5.0 Discounts and Credits: (Continued) Country Canada Price Per Minute Outbound Dedicated Switched $0.0290 $0.0440 Toll Free Dedicated Switched $0.0540 $0.0760 3.1.H. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.5.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for what local access line. If Customer disconnects a Sprint-provided domestic local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 3.5.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access lines at an NPA-NXX (or successor NPA-NXX) with a 2 year or longer, Order term installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 DS1 DS1 NPA-NXX 215-557 515-832 847-318 MRC $162.00 $506.00 $141.00 SPRINT SCHEDULE NO. 12 Original Page 60293 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8943 CSA OPTION 3.8943 (Continued) 5.0 Discounts and Credits: (Continued) 3.6.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.6.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.6.B. Customer must use each local access line, port, or PVC receiving a waiver for 24 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60294 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 1.0 Term: The Term of this option is 12 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $90,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, 1-year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 5.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0150 $0.0180 $0.0180 $0.0300 $0.0725 $0.0086 SPRINT SCHEDULE NO. 12 Original Page 60295 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0180 $0.0300 5.1.D. Customer will receive a Type Four Usage Discount on its interstate outbound SDS(including FONCARD) Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0390 $0.0440 $0.0440 $0.0620 5.1.E. Customer will receive a Type Four Usage Discount on its interstate Toll Free SDS Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0440 $0.0620 5.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Usage Charges in the following states. Price Per Minute State California Florida Georgia Illinois Maryland Massachusetts New Jersey Texas Ohio On-On $0.0205 $0.0205 $0.0205 $0.0205 $0.0205 $0.0205 $0.0205 $0.0205 $0.0205 On-Off $0.0262 $0.0431 $0.0469 $0.0316 $0.0298 $0.0276 $0.0411 $0.0451 $0.0322 Off-On $0.0262 $0.0431 $0.0469 $0.0316 $0.0298 $0.0276 $0.0411 $0.0451 $0.0322 Off-Off $0.0409 $0.0658 $0.0784 $0.0426 $0.0389 $0.0350 $0.0655 $0.0677 $0.0398 FONCARD -On $0.0762 $0.0931 $0.0969 $0.0816 $0.0798 $0.0776 $0.0911 $0.0951 $0.0822 FONCARD -Off $0.0909 $0.1158 $0.1284 $0.0926 $0.0889 $0.0850 $0.1155 $0.1177 $0.0898 SPRINT SCHEDULE NO. 12 Original Page 60296 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State California Florida Georgia Illinois Maryland Massachusetts New Jersey Texas Ohio Price per Minute Dedicated Switched $0.0267 $0.0409 $0.0464 $0.0688 $0.0468 $0.0777 $0.0310 $0.0426 $0.0291 $0.0389 $0.0274 $0.0350 $0.0444 $0.0655 $0.0440 $0.0691 $0.0313 $0.0434 5.1.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound SDS(including FONCARD) Usage Charges in the following states. State California Florida Georgia Illinois Maryland Massachusetts New Jersey Texas Ohio Price Per Minute On-On On-Off $0.0370 $0.0512 $0.0370 $0.0664 $0.0370 $0.0751 $0.0370 $0.0521 $0.0370 $0.0632 $0.0370 $0.0484 $0.0370 $0.0640 $0.0370 $0.0694 $0.0370 $0.0529 Off-On $0.0512 $0.0664 $0.0751 $0.0521 $0.0632 $0.0484 $0.0640 $0.0694 $0.0529 Off-Off $0.0619 $0.0888 $0.1120 $0.0652 $0.0842 $0.0569 $0.0879 $0.0900 $0.0637 5.1.I. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free SDS Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60297 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) State California Florida Georgia Illinois Maryland Massachusetts New Jersey Texas Ohio Price Per Minute Dedicated Switched $0.0512 $0.0619 $0.0664 $0.0888 $0.0751 $0.1120 $0.0521 $0.0652 $0.0632 $0.0842 $0.0484 $0.0569 $0.0644 $0.0879 $0.0694 $0.0900 $0.0529 $0.0637 5.1.J. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions (including FONCARD) and Sprint Voice VPN Solutions SDS OnOn, On-Off and Off-On Service Usage Charges. State Connecticut, Delaware, Hawaii, Maine, Michigan, Mississippi, Nevada, North Carolina, Oklahoma, South Carolina, Tennessee, Utah Alabama, Kansas, Kentucky, Louisiana, Oregon, Wisconsin Colorado, Indiana, Minnesota, Nebraska, New Mexico, New York, Rhode Island, West Virginia Arizona, Idaho, Iowa, Montana, New Hampshire, North Dakota, Vermont, Washington, Wyoming Discount 40% 30% 20% 10% 5.1.K. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice VPN Solutions (including FONCARD)and Sprint Voice VPN Solutions SDS Off-Off Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60298 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) State Connecticut, Delaware, Hawaii, Indiana, Kansas, Louisiana, Maine, Michigan, Mississippi, Nevada, South Carolina, Tennessee, Utah, Wisconsin Alabama, Kentucky, New Hampshire, North Carolina, Oklahoma, Rhode Island, West Virginia Iowa, Montana, Nebraska, New York, North Dakota, Oregon, Vermont, Wyoming Arizona, Colorado, Idaho, Minnesota, New Mexico, Pennsylvania, Washington Virginia Discount 40% 30% 20% 10% 5% 5.1.L. Customer will receive a Type Three Net Effective Usage Discount on its intrastate dedicated Sprint Voice VPN Solutions Toll Free and Toll Free SDS Service Usage Charges. State Connecticut, Delaware, Hawaii, Maine, Michigan, Mississippi, Nevada, North Carolina, Oklahoma, South Carolina, Tennessee, Utah Alabama, Kansas, Kentucky, Louisiana, Oregon, Wisconsin Colorado, Indiana, Minnesota, Nebraska, New Mexico, New York, Rhode Island, West Virginia Arizona, Idaho, Iowa, Montana, New Hampshire, North Dakota, Vermont, Washington, Wyoming Discount 40% 30% 20% 10% 5.1.M. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free and Toll Free SDS Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60299 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) State Connecticut, Delaware, Hawaii, Indiana, Kansas, Louisiana, Maine, Michigan, Mississippi, Nevada, South Carolina, Tennessee, Utah, Wisconsin Alabama, Kentucky, New Hampshire, North Carolina, Oklahoma, Rhode Island, West Virginia Iowa, Montana, Nebraska, New York, North Dakota, Oregon, Vermont, Wyoming Arizona, Colorado, Idaho, Minnesota, New Mexico, Pennsylvania, Washington Virginia Discount 40% 30% 20% 10% 5% 5.1.N. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound, (including FONCARD) Service Usage Charges to the following countries. Country Argentina Australia Brazil Canada China Chile Fiji France Germany Hong Kong India Israel Japan Mexico Netherlands Norway Peru Singapore Taiwan Price Per Minute Outbound Outbound Dedicated Switched $0.1150 $0.1440 $0.0300 $0.0450 $0.0650 $0.0880 $0.0240 $0.0440 $0.0270 $0.0420 $0.0350 $0.0500 $0.2940 $0.3090 $0.0250 $0.0400 $0.0250 $0.0400 $0.0320 $0.0470 $0.1590 $0.1740 $0.0380 $0.0530 $0.0360 $0.0510 $0.0620 $0.0770 $0.0290 $0.0440 $0.0250 $0.0400 $0.2020 $0.2170 $0.0250 $0.0400 $0.0290 $0.0440 SPRINT SCHEDULE NO. 12 Original Page 60300 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) Country Thailand United Kingdom Venezuela Price Per Minute Outbound Outbound Dedicated Switched $0.0930 $0.1080 $0.0240 $0.0400 $0.0810 $0.0960 5.1.O. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Argentina Australia Brazil Canada China Chile France Germany Hong Kong Israel Japan Mexico Netherlands Norway Peru Singapore Taiwan Thailand United Kingdom Venezuela Price Per Minute Outbound Outbound Dedicated Switched $0.3080 $0.3230 $0.0930 $0.1080 $0.0940 $0.1190 $0.0430 $0.0560 $0.3540 $0.3690 $0.3080 $0.3230 $0.0540 $0.0690 $0.0540 $0.0690 $0.0670 $0.0820 $0.1440 $0.1590 $0.3430 $0.3580 $0.1440 $0.1590 $0.0670 $0.0820 $0.0930 $0.1080 $0.4000 $0.4150 $0.0930 $0.1080 $0.1720 $0.1870 $0.1280 $0.1430 $0.0670 $0.0820 $0.1040 $0.1190 5.1.P. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions SDS (excluding FONCARD) Service Usage Charges to the following countries. SPRINT SCHEDULE NO. 12 Original Page 60301 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) Country Argentina Australia Brazil Canada China Chile France Germany Hong Kong India Israel Japan Netherlands Norway Singapore Taiwan Thailand United Kingdom Price Per Minute Outbound Outbound Dedicated Switched $0.2580 $0.2880 $0.1000 $0.1150 $0.1460 $0.1760 $0.1000 $0.1150 $0.1000 $0.1150 $0.1000 $0.1150 $0.1000 $0.1150 $0.1000 $0.1150 $0.1000 $0.1150 $0.3180 $0.3480 $0.1000 $0.1150 $0.1000 $0.1150 $0.1000 $0.1150 $0.1000 $0.1150 $0.1000 $0.1150 $0.1000 $0.1150 $0.1860 $0.2160 $0.1000 $0.1150 5.1.Q. Customer will receive a Type Three Discount of 55%,instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except in those countries listed in Section 5.1.N. 5.1.R. Customer will receive a Type Three Discount of 55%, instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in Section 5.1.O. 5.1.S. Customer will receive a Type Three Discount of 55%, instead of the all other discounts, on its Sprint Voice VPN Solutions international (domestic origination) SDS Service Usage Charges, except from those countries listed in Section 5.1.P. SPRINT SCHEDULE NO. 12 Original Page 60302 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.T. Customer will receive a Type Three Discount of 55%, instead of all other discounts, on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 5.1.U. Customer will receive a Type Three Discount of 55%, instead of all other discounts, on its Sprint Voice VPN Solutions Sprint International Access Service Usage Charges. 5.1.V.(1). Customer will receive a Type Three Discount of 50% of the Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing 5.1.V.(2). Customer will receive a Type Three Discount of 50% of the Enhanced Toll Free charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 5.1.V.(3). Customer will receive a Type Three Discount of 50% of the non-recurring installation charges for Enhanced Toll Free Command Routing. 5.1.V.(4). Customer will receive a Type Three Discount of 50% of the MRC’s for Enhanced Toll Free Routing Sets. SPRINT SCHEDULE NO. 12 Original Page 60303 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) 5.2.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access lines at an NPA-NXX (or successor NPA-NXX) installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 201-760 209-839 301-650 305-779 317-805 404-892 408-474 408-526 512-372 303-223 303-326 801-888 916-296 864-335 MRC $310 $196 $162 $171 $374 $145 $127 $127 $123 $174 $162 $256 $157 $165 NPA-NXX 678-297 770-641 781-270 805-961 847-768 925-924 972-516 978-292 978-929 720-872 410-568 410-468 408-944 MRC $147 $226 $205 $343 $131 $163 $122 $191 $337 $174 $168 $168 $127 5.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access lines at an NPA-NXX (or successor NPA-NXX) with a 1 year or longer, Order Term installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 201-760 209-839 301-650 305-779 317-805 404-892 408-526 512-372 MRC $3,043 $2,296 $2,112 $2,540 $2,609 $1,650 $1,013 $1,076 NPA-NXX 678-297 770-641 781-270 805-961 847-768 925-924 972-516 978-292 MRC $1,650 $2,580 $1,584 $1,862 $947 $1,634 $962 $1,529 SPRINT SCHEDULE NO. 12 Original Page 60304 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 5.0 Discounts and Credits: (Continued) 5.5.D. Customer must use each Sprint-provided, domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided, domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 5.5.E. Customer will receive a Type Three discount of 75% of its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 5.3.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 5.3.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 5.3.A.(3). Customer will receive a waiver of the domestic Sprint ISDN PRI D channel installation charges installed during the Term. 5.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60305 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8944 CSA OPTION 3.8944 (Continued) 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer and must have its Corporate Headquarters located in Pleasanton, CA. The Customer will have at least 3 Sprint provided T-1 local access lines. At least 20% of Customer’s Sprint Voice VPN Solutions Services will be interstate services usage. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60306 Cancels Original Page 60306 Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8945 CSA OPTION 3.8945 1.0 Term: The Term of this option is 36 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $36,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $36,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (including FONCARD) and outbound SDS Service Usage Charges. Call Type Switched FONCARD Discount 70.0% 70.0% 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Switched Discount 70.0% SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60307 Cancels Original Page 60307 Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8945 CSA OPTION 3.8945 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (including FONCARD) Usage Charges and outbound SDS in the following state. State Hawaii Discount Switched 67.0% FONCARD 20.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. State Hawaii Discount Switched 67% 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origin) Sprint Voice Solutions outbound (including FONCARD) and Sprint Voice Solutions International Toll Free Service Usage Charges to the following countries. Country Australia Canada China Micronesia France Hong Kong Japan Korea (South) New Zealand Philippines Taiwan Per Minute Switched Outbound $0.0580 $0.0440 $0.0540 $0.9300 $0.0510 $0.0610 $0.0730 $0.1280 $0.1540 $0.2110 $0.0560 Switched Toll Fee $0.0760 - FONCARD Outbound $0.0580 $0.0440 $0.0540 $0.9300 $0.0510 $0.0610 $0.0730 $0.1280 $0.1540 $0.2110 $0.0560 SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60308 Cancels Original Page 60308 Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8945 CSA OPTION 3.8945 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. 3.4.B. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 3.5.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.5.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.5.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60309 Cancels Original Page 60309 Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8945 CSA OPTION 3.8945 (Continued) 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60310 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8946 CSA OPTION 3.8946 1.0 Term: The Term of this option is 3 years, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $180,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8, 11 apply. 5.0 Discounts and Credits: 1.1.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 1.1.C. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD)and outbound SDS Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% SPRINT SCHEDULE NO. 12 Original Page 60311 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8946 CSA OPTION 3.8946 (Continued 5.0 Discounts and Credits: (Continued) 1.1.D. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% 1.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Service Usage Charges and outbound SDS in the following states. State Iowa Iowa Iowa Iowa Jurisdiction IntraLata InterLata IntraLata InterLata Discount Dedicated 0.0% 0.0% Switched 17.0% 19.0% - 1.1.F. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Iowa Iowa Iowa Iowa Jurisdiction IntraLata InterLata IntraLata InterLata Discount Dedicated Switched 17.0% 19.0% 0.0% 0.0% 1.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origin) Sprint Voice Solutions outbound (excluding FONCARD) and Sprint Voice Solutions International Toll Free Service Usage Charges to the following countries. Country Canada Dedicated Outbound $0.0290 Switched Outbound $0.0440 Dedicated Toll Fee $0.0540 Switched Toll Fee $0.0760 SPRINT SCHEDULE NO. 12 Original Page 60312 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8946 CSA OPTION 3.8946 (Continued 5.0 Discounts and Credits: (Continued) 1.1.H. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 1.3.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 1.3.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXXs (or successor NPA-NXXs)with a 3 years or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 NPA-NXX 515-576 MRC $728 SPRINT SCHEDULE NO. 12 Original Page 60313 ___ Revised Page _____ Cancels ________ Page _____ Effective November 13, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8946 CSA OPTION 3.8946 (Continued 5.0 Discounts and Credits: (Continued) 1.4.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 1.4.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 1.4.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60314 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 1.0 Term: The Term of this option is 3 year, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $.0140 $.0165 $.0165 $.0300 $.0765 $.0900 SPRINT SCHEDULE NO. 12 Original Page 60315 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $.0165 $.0300 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges in the following states. Price Per Minute State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada On-On $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 On-Off $0.0352 $0.0588 $0.0391 $0.0286 $0.0381 $0.0266 $0.0254 $0.0318 $0.0295 $0.0317 $0.0536 $0.0276 $0.0262 $0.0753 $0.0325 $0.0674 $0.0258 $0.0289 $0.0248 $0.0344 $0.0240 $0.0740 $0.0395 $0.0438 $0.0686 $0.0664 $0.0329 Off-On $0.0352 $0.0588 $0.0391 $0.0286 $0.0381 $0.0266 $0.0254 $0.0318 $0.0295 $0.0317 $0.0536 $0.0276 $0.0262 $0.0753 $0.0325 $0.0674 $0.0258 $0.0289 $0.0248 $0.0344 $0.0240 $0.0740 $0.0395 $0.0438 $0.0686 $0.0664 $0.0329 Off-Off $0.0421 $0.0779 $0.0576 $0.0374 $0.0569 $0.0348 $0.0323 $0.0469 $0.0381 $0.0457 $0.0837 $0.0347 $0.0321 $0.1063 $0.0462 $0.0821 $0.0324 $0.0351 $0.0322 $0.0460 $0.0283 $0.1111 $0.0485 $0.0610 $0.1131 $0.0945 $0.0440 FONCARDOn $0.0952 $0.1188 $0.0991 $0.0886 $0.0981 $0.0866 $0.0854 $0.0918 $0.0895 $0.0917 $0.1136 $0.0876 $0.0862 $0.1353 $0.0925 $0.1274 $0.0858 $0.0889 $0.0848 $0.0944 $0.0840 $0.1340 $0.0995 $0.1038 $0.1286 $0.1264 $0.0929 FONCARDOff $0.1021 $0.1379 $0.1176 $0.0974 $0.1169 $0.0948 $0.0923 $0.1069 $0.0981 $0.1057 $0.1437 $0.0947 $0.0921 $0.1663 $0.1062 $0.1421 $0.0924 $0.0951 $0.0922 $0.1060 $0.0883 $0.1711 $0.1085 $0.1210 $0.1731 $0.1545 $0.1040 SPRINT SCHEDULE NO. 12 Original Page 60316 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Price Per Minute State New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming On-On $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 $0.0150 On-Off $0.0449 $0.0265 $0.0310 $0.0357 $0.0394 $0.1516 $0.0289 $0.0430 $0.0501 $0.0394 $0.0221 $0.0299 $0.0276 $0.1308 $0.0357 $0.0287 $0.0472 $0.0647 $0.0280 $0.0338 $0.0308 $0.0426 $0.0758 Off-On $0.0449 $0.0265 $0.0310 $0.0357 $0.0394 $0.1516 $0.0289 $0.0430 $0.0501 $0.0394 $0.0221 $0.0299 $0.0276 $0.1308 $0.0357 $0.0287 $0.0472 $0.0647 $0.0280 $0.0338 $0.0308 $0.0426 $0.0758 Off-Off $0.0725 $0.0366 $0.0401 $0.0547 $0.0536 $0.2152 $0.0350 $0.0618 $0.0699 $0.0556 $0.0242 $0.0420 $0.0420 $0.1983 $0.0449 $0.0387 $0.0665 $0.0786 $0.0330 $0.0439 $0.0385 $0.0570 $0.1056 FONCARDOn $0.1049 $0.0865 $0.0910 $0.0957 $0.0994 $0.2116 $0.0889 $0.1030 $0.1101 $0.0994 $0.0821 $0.0899 $0.0876 $0.1908 $0.0957 $0.0887 $0.1072 $0.1247 $0.0880 $0.0938 $0.0908 $0.1026 $0.1358 FONCARDOff $0.1325 $0.0966 $0.1001 $0.1147 $0.1136 $0.2752 $0.0950 $0.1218 $0.1299 $0.1156 $0.0842 $0.1020 $0.1020 $0.2583 $0.1049 $0.0987 $0.1265 $0.1386 $0.0930 $0.1039 $0.0985 $0.1170 $0.1656 SPRINT SCHEDULE NO. 12 Original Page 60317 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York Price Per Minute Dedicated Switched $0.0352 $0.0421 $0.0588 $0.0779 $0.0391 $0.0576 $0.0289 $0.0378 $0.0388 $0.0576 $0.0282 $0.0364 $0.0269 $0.0338 $0.0351 $0.0502 $0.0295 $0.0381 $0.0340 $0.0480 $0.0536 $0.0837 $0.0276 $0.0347 $0.0262 $0.0321 $0.0753 $0.1063 $0.0336 $0.0473 $0.0674 $0.0821 $0.0266 $0.0331 $0.0289 $0.0351 $0.0274 $0.0347 $0.0344 $0.0460 $0.0243 $0.0287 $0.0740 $0.1111 $0.0395 $0.0485 $0.0438 $0.0610 $0.0686 $0.1131 $0.0664 $0.0945 $0.0329 $0.0440 $0.0476 $0.0752 $0.0301 $0.0402 $0.0310 $0.0401 $0.0390 $0.0580 SPRINT SCHEDULE NO. 12 Original Page 60318 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0394 $0.0536 $0.1516 $0.2152 $0.0289 $0.0350 $0.0430 $0.0618 $0.0501 $0.0699 $0.0394 $0.0556 $0.0221 $0.0242 $0.0321 $0.0441 $0.0344 $0.0488 $0.1308 $0.1983 $0.0357 $0.0449 $0.0300 $0.0399 $0.0472 $0.0665 $0.0647 $0.0786 $0.0280 $0.0330 $0.0338 $0.0439 $0.0308 $0.0385 $0.0426 $0.0570 $0.0758 $0.1056 3.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges to the following countries. Country Afghanistan Albania Algeria Andorra Angola Anguilla Antigua/Barbuda Argentina Armenia Aruba Price Per Minute Dedicated $0.696 $0.171 $0.279 $0.125 $0.423 $0.237 $0.208 $0.079 $0.357 $0.177 Switched $0.711 $0.186 $0.294 $0.140 $0.438 $0.252 $0.223 $0.094 $0.372 $0.192 SPRINT SCHEDULE NO. 12 Original Page 60319 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country Ascension Island Australia Australian Terr Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia/Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi BVI (Tortola) Cambodia Cameroon Canada Canada-Northern Territories-867 Cape Verde Islands Cayman Islands Central African Rep Chad Chile China Colombia Comoros Congo Congo Dem Rep(Zaire) Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Price Per Minute Dedicated $1.768 $0.030 $2.354 $0.029 $0.400 $0.100 $0.303 $0.207 $0.237 $0.288 $0.034 $0.303 $0.267 $0.141 $0.617 $0.224 $0.236 $0.255 $0.073 $0.303 $0.195 $0.333 $0.669 $0.183 $0.753 $0.316 $0.020 $0.186 $0.372 $0.165 $0.647 $1.026 $0.035 $0.027 $0.133 $0.543 $0.411 $0.444 $0.744 $0.145 $0.224 $0.915 $0.237 $0.183 Switched $1.783 $0.045 $2.369 $0.044 $0.415 $0.115 $0.318 $0.222 $0.252 $0.303 $0.049 $0.318 $0.282 $0.156 $0.632 $0.239 $0.251 $0.270 $0.088 $0.318 $0.210 $0.348 $0.684 $0.198 $0.768 $0.331 $0.035 $0.201 $0.387 $0.180 $0.662 $1.041 $0.050 $0.042 $0.148 $0.558 $0.426 $0.459 $0.759 $0.160 $0.239 $0.930 $0.252 $0.198 SPRINT SCHEDULE NO. 12 Original Page 60320 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country Denmark Diego Garcia Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Global Mobile Satellite Greece Greenland Grenada Guadeloupe Guantanamo Guatemala Guinea Republic Of Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Price Per Minute Dedicated $0.025 $2.178 $0.424 $0.246 $0.092 $1.125 $0.189 $0.221 $0.167 $0.789 $0.544 $0.243 $0.371 $0.948 $0.215 $0.420 $0.072 $0.025 $0.282 $0.400 $0.382 $0.423 $0.426 $0.030 $0.261 $0.303 $3.456 $0.042 $0.604 $0.256 $0.219 $0.915 $0.165 $0.419 $0.789 $0.314 $0.294 $0.251 $0.032 $0.055 $0.195 $0.159 $0.087 Switched $0.040 $2.193 $0.439 $0.261 $0.107 $1.140 $0.204 $0.236 $0.182 $0.804 $0.559 $0.258 $0.386 $0.963 $0.230 $0.435 $0.087 $0.040 $0.297 $0.415 $0.397 $0.438 $0.441 $0.045 $0.276 $0.318 $3.471 $0.057 $0.619 $0.271 $0.234 $0.930 $0.180 $0.434 $0.804 $0.329 $0.309 $0.266 $0.047 $0.070 $0.210 $0.174 $0.102 SPRINT SCHEDULE NO. 12 Original Page 60321 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country Inmarsat Snac International Networks Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Republic Mali Malta Republic Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Price Per Minute Dedicated $5.235 $3.512 $0.373 $0.636 $0.031 $0.089 $0.029 $0.430 $0.141 $0.036 $0.230 $0.150 $0.246 $0.552 $0.669 $0.079 $0.304 $0.196 $0.677 $0.236 $0.149 $0.351 $0.315 $0.357 $0.518 $0.236 $0.075 $0.320 $0.243 $1.041 $0.273 $0.030 $0.690 $0.453 $0.231 $0.342 $0.213 $0.417 $0.470 $0.062 $0.354 $0.316 $0.075 $0.705 Switched $5.250 $3.527 $0.388 $0.651 $0.046 $0.104 $0.044 $0.445 $0.156 $0.051 $0.245 $0.165 $0.261 $0.567 $0.684 $0.094 $0.319 $0.211 $0.692 $0.251 $0.164 $0.366 $0.330 $0.372 $0.533 $0.251 $0.090 $0.335 $0.258 $1.056 $0.288 $0.045 $0.705 $0.468 $0.246 $0.357 $0.228 $0.432 $0.485 $0.077 $0.369 $0.331 $0.090 $0.720 SPRINT SCHEDULE NO. 12 Original Page 60322 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norway Ocean Atlantic East Ocean Atlantic West Ocean Indian Ocean Pacific Oman Pakistan Palau Pale Auth Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Reunion Island Romania Russia Rwanda San Marino Sao Tome/Principe Saudi Arabia Senegal Serbia Price Per Minute Dedicated $0.167 $0.270 $0.329 $0.364 $0.894 $0.330 $1.185 $0.447 $0.030 $0.141 $0.489 $0.093 $0.173 $0.413 $0.188 $1.875 $0.075 $5.624 $5.624 $5.624 $5.624 $0.390 $0.301 $0.435 $0.157 $0.107 $0.596 $0.261 $0.123 $0.137 $0.038 $0.032 $0.432 $0.543 $0.144 $0.145 $0.503 $0.233 $1.356 $0.310 $0.430 $0.167 Switched $0.182 $0.285 $0.344 $0.379 $0.909 $0.345 $1.200 $0.462 $0.045 $0.156 $0.504 $0.108 $0.188 $0.428 $0.203 $1.890 $0.090 $5.639 $5.639 $5.639 $5.639 $0.405 $0.316 $0.450 $0.172 $0.122 $0.611 $0.276 $0.138 $0.152 $0.053 $0.047 $0.447 $0.558 $0.159 $0.160 $0.518 $0.248 $1.371 $0.325 $0.445 $0.182 SPRINT SCHEDULE NO. 12 Original Page 60323 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Helena St Kitts/Nevis St Lucia St Pierre/Miquelon St Vincent/Grenadine Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad/Tobago Tunisia Turkey Turkmenistan Turks/Caicos Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Upts Uruguay Uzbekistan Vanuatu Price Per Minute Dedicated $0.602 $0.426 $0.025 $0.141 $0.179 $0.195 $1.110 $0.792 $0.062 $0.025 $0.417 $1.768 $0.212 $0.219 $0.210 $0.263 $0.513 $0.524 $0.231 $0.024 $0.034 $0.429 $0.029 $0.216 $0.366 $0.093 $0.438 $1.493 $0.446 $0.155 $0.270 $0.161 $0.488 $0.246 $0.822 $0.316 $0.190 $0.196 $0.029 $0.714 $0.255 $0.129 $1.127 Switched $0.617 $0.441 $0.040 $0.156 $0.194 $0.210 $1.125 $0.807 $0.077 $0.040 $0.432 $1.783 $0.227 $0.234 $0.225 $0.278 $0.528 $0.539 $0.246 $0.039 $0.049 $0.444 $0.044 $0.231 $0.381 $0.108 $0.453 $1.508 $0.461 $0.170 $0.285 $0.176 $0.503 $0.261 $0.837 $0.331 $0.205 $0.211 $0.044 $0.729 $0.270 $0.144 $1.142 SPRINT SCHEDULE NO. 12 Original Page 60324 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country Venezuela Vietnam Wallis/Futuna Island Western Samoa Yemen Republic Zambia Zimbabwe Price Per Minute Dedicated $0.081 $0.339 $1.656 $0.409 $0.406 $0.316 $0.255 Switched $0.096 $0.354 $1.671 $0.424 $0.421 $0.331 $0.270 3.1.H. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Country Anguilla Argentina Australia Bahamas Bahrain Barbados Belgium Bermuda Brazil Bvi (Tortola) Canada Cayman Islands Chile China Colombia Costa Rica Cyprus Czech Republic Denmark Dominica Dominican Republic Ecuador El Salvador Fiji Finland France Price Per Minute Dedicated $0.300 $0.333 $0.093 $0.181 $0.414 $0.263 $0.074 $0.144 $0.350 $0.463 $0.038 $0.168 $0.282 $0.381 $0.309 $0.301 $0.124 $0.222 $0.070 $0.463 $0.318 $0.310 $1.156 $0.522 $0.300 $0.098 Switched $0.315 $0.348 $0.108 $0.196 $0.429 $0.278 $0.089 $0.159 $0.365 $0.478 $0.053 $0.183 $0.297 $0.396 $0.324 $0.316 $0.139 $0.237 $0.085 $0.478 $0.333 $0.325 $1.171 $0.537 $0.315 $0.113 SPRINT SCHEDULE NO. 12 Original Page 60325 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country Germany Greece Grenada Guatemala Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Korea (South) Luxembourg Macau Malaysia Mexico Montserrat Netherlands Netherlands Antilles New Zealand Nicaragua Norway Panama Peru Philippines Poland Portugal Russia Singapore South Africa Spain St Kitts/Nevis St Lucia St Vincent/Grenadine Sweden Switzerland Taiwan Thailand Trinidad/Tobago Turkey Price Per Minute Dedicated $0.057 $0.104 $0.461 $0.365 $0.448 $0.067 $0.426 $0.680 $0.333 $0.101 $0.150 $0.050 $0.144 $0.248 $0.340 $0.222 $0.300 $0.396 $0.152 $1.008 $0.083 $0.181 $0.048 $0.652 $0.145 $0.233 $0.484 $0.318 $0.426 $0.188 $0.495 $0.093 $0.093 $0.267 $0.476 $0.635 $0.505 $0.188 $0.074 $0.174 $0.318 $0.212 $0.200 Switched $0.072 $0.119 $0.476 $0.380 $0.463 $0.082 $0.441 $0.695 $0.348 $0.116 $0.165 $0.065 $0.159 $0.263 $0.355 $0.237 $0.315 $0.411 $0.167 $1.023 $0.098 $0.196 $0.063 $0.667 $0.160 $0.248 $0.499 $0.333 $0.441 $0.203 $0.510 $0.108 $0.108 $0.282 $0.491 $0.650 $0.520 $0.203 $0.089 $0.189 $0.333 $0.227 $0.215 SPRINT SCHEDULE NO. 12 Original Page 60326 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) Country United Arab Emirates United Kingdom Uruguay Venezuela Price Per Minute Dedicated $0.386 $0.059 $0.790 $0.354 Switched $0.401 $0.074 $0.805 $0.369 3.1.I. Customer will receive a Type Three Discount of 30% on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 3.1.J. Customer will receive a Type Three Discount of 65% on its Sprint Voice VPN Solutions Sprint International Access Service Usage Charges. 3.9.B. Customer must use each Sprint-provided, domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided, domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 3.10.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.10.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). SPRINT SCHEDULE NO. 12 Original Page 60327 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8947 CSA OPTION 3.8947 (Continued 5.0 Discounts and Credits: (Continued) 3.10.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an eligible Customer affiliate. During each billing month of the Term, Customer must be an eligible Customer affiliate. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60328 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8948 CSA OPTION 3.8948 1.0 Term: The Term of this option is 24 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $180,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7 and 11 apply. 5.0 Discounts and Credits: 3.1.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions,2year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.C. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges. Call Type Switched Discount 72.0% 3.1.D. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Switched Discount 72.0% SPRINT SCHEDULE NO. 12 Original Page 60329 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8948 CSA OPTION 3.8948 (Continued 5.0 Discounts and Credits: (Continued) 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Usage Charges and outbound SDS in the following states. State Arizona New Jersey Discount Switched 19.0% 51.0% 3.1.F. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Arizona New Jersey Discount Switched 19.0% 51.0% 3.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD)and Sprint Voice Solutions International Toll Free Service Usage Charges to the following countries. Country Argentina Canada China United Kingdom Germany Hong Kong India Ireland Israel Japan Lithuania Singapore Switzerland Taiwan Price Per Minute Outbound Switched $0.1340 $0.0440 $0.0540 $0.0560 $0.0640 $0.0610 $0.2490 $0.0590 $0.1490 $0.0730 $0.7520 $0.0510 $0.0700 $0.0560 Toll Free Switched $0.0760 - SPRINT SCHEDULE NO. 12 Original Page 60330 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8948 CSA OPTION 3.8948 (Continued 5.0 Discounts and Credits: (Continued) 3.1.H. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.6.B. Customer must use each Sprint-provided, local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 3.7.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.7.B. Customer must use each local access line, port, or PVC receiving a waiver for 24 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60331 ___ Revised Page _____ Cancels ________ Page _____ Effective November 20, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8948 CSA OPTION 3.8948 (Continued 5.0 Discounts and Credits: (Continued) 5.3.A. If Sprint terminates Customer’s Agreement due to Customer’s material breach, or Customer terminates this Agreement without cause or subject to exceptions in the CSA, ceases to use Services to a material extent (unless due to Sprint’s material failure), Customer will pay Sprint, in addition to all other charges, a pro-rata portion of each Credit issued. The pro-rata portion of a Credit will be calculated based on the number of months remaining in the Initial Term at the time of termination, divided by the number of months in the Initial Term. In addition, Sprint will issue no further Credits. 5.3.A.(1). Customer will receive a $17,000 credit in the 3rd billing month following the Commencement Date. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60332 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8949 CSA OPTION 3.8949 1.0 Term: The Term of this option is 36 months, from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC $109,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 4.5.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, 2year Term, $60,000 level, on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.5.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (excluding FONCARD) Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0170 $0.0320 SPRINT SCHEDULE NO. 12 Original Page 60333 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8949 CSA OPTION 3.8949 (Continued) 5.0 Discounts and Credits: (Continued) 4.5.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0170 $0.0320 4.5.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) Service Usage Charges in the following states. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Price Per Minute Dedicated Switched $0.0332 $0.0401 $0.0568 $0.0759 $0.0371 $0.0556 $0.0266 $0.0354 $0.0361 $0.0549 $0.0246 $0.0328 $0.0234 $0.0303 $0.0298 $0.0449 $0.0275 $0.0361 $0.0297 $0.0437 $0.0516 $0.0817 $0.0256 $0.0327 $0.0242 $0.0301 $0.0733 $0.1043 $0.0305 $0.0442 $0.0654 $0.0801 $0.0238 $0.0304 $0.0269 $0.0331 $0.0228 $0.0302 $0.0324 $0.0440 $0.0220 $0.0263 $0.0720 $0.1091 $0.0375 $0.0465 $0.0418 $0.0590 SPRINT SCHEDULE NO. 12 Original Page 60334 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8949 CSA OPTION 3.8949 (Continued) 5.0 Discounts and Credits: (Continued) State Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0666 $0.1111 $0.0644 $0.0925 $0.0309 $0.0420 $0.0429 $0.0705 $0.0245 $0.0346 $0.0290 $0.0381 $0.0337 $0.0527 $0.0374 $0.0516 $0.1496 $0.2132 $0.0269 $0.0330 $0.0410 $0.0828 $0.0481 $0.0679 $0.0374 $0.0536 $0.0279 $0.0400 $0.0256 $0.0400 $0.1288 $0.1963 $0.0337 $0.0429 $0.0267 $0.0367 $0.0452 $0.0645 $0.0627 $0.0766 $0.0260 $0.0310 $0.0318 $0.0419 $0.0281 $0.0365 $0.0406 $0.0550 $0.0738 $0.1036 4.5.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60335 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8949 CSA OPTION 3.8949 (Continued) 5.0 Discounts and Credits: (Continued) State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island Price Per Minute Dedicated $0.0249 $0.0371 $0.0365 $0.0269 $0.0368 $0.0262 $0.0249 $0.0331 $0.0267 $0.0320 $0.0481 $0.0251 $0.0239 $0.0490 $0.0316 $0.0327 $0.0246 $0.0243 $0.0254 $0.0297 $0.0223 $0.0551 $0.0270 $0.0352 $0.0625 $0.0461 $0.0291 $0.0456 $0.0281 $0.0272 $0.0370 $0.0322 $0.0816 $0.0241 $0.0368 $0.0378 $0.0342 $0.0301 Switched $0.0318 $0.0562 $0.0550 $0.0358 $0.0556 $0.0344 $0.0318 $0.0482 $0.0353 $0.0460 $0.0782 $0.0321 $0.0368 $0.0801 $0.0453 $0.0475 $0.0311 $0.0306 $0.0327 $0.0414 $0.0267 $0.0921 $0.0360 $0.0525 $0.1069 $0.0742 $0.0402 $0.0732 $0.0382 $0.0363 $0.0560 $0.0464 $0.1453 $0.0302 $0.0555 $0.0576 $0.0504 $0.0421 SPRINT SCHEDULE NO. 12 Original Page 60336 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8949 CSA OPTION 3.8949 (Continued) 5.0 Discounts and Credits: (Continued) State South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated $0.0324 $0.0855 $0.0272 $0.0280 $0.0372 $0.0319 $0.0230 $0.0281 $0.0258 $0.0324 $0.0479 Switched $0.0468 $0.1530 $0.0365 $0.0379 $0.0565 $0.0458 $0.0280 $0.0382 $0.0335 $0.0469 $0.0777 4.6.A.(1). Customer will receive a Type Three Discount of 50% on its switched Toll Free service group MRC, provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 4.6.A.(2). Customer will receive a Type Three Discount of 50% on its dedicated Toll Free service group MRC, provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 4.6.A.(3). Customer will receive a Type Three Discount of 50% on its toll free service group MRC for Off-Net Route Advance. 4.6.A.(4). Customer will receive a Type Three Discount of 50% on its toll free service group MRC for On-Net Route Advance. 4.6.A.(5). Customer will receive a Type Three Discount of 50% on the fixed MRCs for the Sprint Voice Solutions Basic Accounting Code feature at each Customer location using the Basic Accounting Code Feature. SPRINT SCHEDULE NO. 12 Original Page 60337 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8949 CSA OPTION 3.8949 (Continued) 5.0 Discounts and Credits: (Continued) 4.6.A.(6). Customer will receive a Type Three Discount of 50% on the fixed MRCs for the Sprint Voice Solutions Advanced Accounting Code feature at each Customer location using the Advanced Accounting Code Feature. 4.6.A.(7). Customer will receive a Type Three Discount of 50% on its Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 4.6.A.(8). Customer will receive a Type Three Discount of 50% on its Enhanced Toll Free Change charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 4.6.A.(9). Customer will receive a Type Three Discount of 50% on its MRCs for Enhanced Toll Free Routing Sets. 4.6.A.(10). Customer will receive a Type Three Discount of 50% on its non-recurring installation charges for Enhanced Toll Free Command Routing. 4.6.A.(11). Customer will receive a Type Three Discount of 50% on its fixed non-recurring charges for Area Code Selection. 4.6.A.(12). Customer will receive a Type Three Discount of 50% on its Real Time ANI per call fees. 4.6.A.(13). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. SPRINT SCHEDULE NO. 12 Original Page 60338 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8949 CSA OPTION 3.8949 (Continued) 5.0 Discounts and Credits: (Continued) 4.6.A.(14). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 4.6.A.(15) Customer will receive a waiver on its domestic Sprint ISDN PRI D channel installation charges for circuits installed during the Term. 4.7.B. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 4.7.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXXs (or successor NPA-NXXs) with a 1 Year or longer, Order term installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 DS1 DS1 DS1 NPA-NXX 315-421 954-201 954-252 954-680 MRC $185 $163 $158 $158 4.7.D. Customer will receive a Type Four Discount of $100 on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. SPRINT SCHEDULE NO. 12 Original Page 60339 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM SERVICE ARRANGEMENTS 3.8949 CSA OPTION 3.8949 (Continued) 6.0 Other Classifications, Practices and Regulations: During each billing month of the Term, Customer must have Corporate Headquarters located in Syracuse, New York. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60340 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 1.0 Term: The Term of this option is 36 months from the Second Amendment Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $840,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 4.2.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, 3-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.2.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0100 $0.0140 $0.0140 $0.0240 $0.0600 $0.0700 SPRINT SCHEDULE NO. 12 Original Page 60341 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0140 $0.0240 4.2.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound Sprint Voice VPN Solutions (including FONCARD) Usage Charges in the following states. State Arizona Colorado Illinois New Jersey New York Ohio Pennsylvania On-On $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 $0.0100 On-Off $0.0794 $0.0487 $0.0306 $0.0401 $0.0480 $0.0312 $0.0462 Off-On $0.0794 $0.0487 $0.0306 $0.0401 $0.0480 $0.0312 $0.0462 Off-Off and FONCARD $0.1279 $0.0759 $0.0416 $0.0645 $0.0776 $0.0388 $0.0895 SPRINT SCHEDULE NO. 12 Original Page 60342 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions (including FONCARD) On-On, On-Off and Off-On Service Usage Charges. State Connecticut, Delaware, Hawaii, Maine, Massachusetts, Michigan, Mississippi, Nevada, North Carolina, Oklahoma, South Carolina, Tennessee, Utah Alabama, Kansas, Kentucky, Louisiana, Oregon, Wisconsin California, Georgia, Indiana, Maryland, Minnesota, Nebraska, New Mexico, New York, Rhode Island, Texas, West Virginia Idaho, Iowa, Montana, New Hampshire, North Dakota, Vermont, Washington, Wyoming Florida Discount 45% 35% 25% 15% 8% 4.2.F. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions (including FONCARD) Off-Off Service Usage Charges. State Connecticut, Delaware, Hawaii, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Michigan, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Utah, Wisconsin Alabama, Georgia, Kentucky, New Hampshire, North Carolina, Oklahoma, Rhode Island, West Virginia Iowa, Massachusetts, Montana, Nebraska, New York, North Dakota, Oregon, Vermont, Wyoming Arizona, California, Colorado, Florida, Idaho, Minnesota, New Jersey, New Mexico, Pennsylvania, Texas, Washington Virginia Discount 45% 35% 25% 15% 8% SPRINT SCHEDULE NO. 12 Original Page 60343 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.G. Customer will receive a Type Three Net Effective Usage Discount on its intrastate dedicated Sprint Voice VPN Solutions Toll Free Service Usage Charges. State Connecticut, Delaware, Hawaii, Illinois, Maine, Massachusetts, Michigan, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Utah Alabama, Kansas, Kentucky, Louisiana, Oregon, Wisconsin California, Colorado, Georgia, Indiana, Maryland, Minnesota, Nebraska, New Mexico, New York, Rhode Island, Texas, West Virginia Arizona, Idaho, Iowa, Montana, New Hampshire, New Jersey, North Dakota, Vermont, Washington, Wyoming Florida Discount 45% 35% 25% 15% 8% 4.2.H. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Delaware, Hawaii, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Michigan, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Utah, Wisconsin Alabama, Georgia, Kentucky, New Hampshire, North Carolina, Oklahoma, Rhode Island, West Virginia Iowa, Massachusetts, Montana, Nebraska, New York, North Dakota, Oregon, Vermont, Wyoming Arizona, California, Colorado, Florida, Idaho, Minnesota, New Jersey, New Mexico, Pennsylvania, Texas, Washington Virginia Discount 45% 35% 25% 15% 8% SPRINT SCHEDULE NO. 12 Original Page 60344 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.I.(1). Customer will receive a Type Three Discount of 50% on its switched Toll Free service group MRC, provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 4.2.I.(2). Customer will receive a Type Three Discount of 50% on THE $55.00 dedicated Toll Free service group MRC, provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 4.2.I.(3). Customer will receive a waiver of the Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing 4.2.I.(4). Customer will receive a Type Three Discount of 50% of the MRC’s for Enhanced Toll Free Routing Sets. 4.2.I.(5). Customer will receive a waiver of its nonrecurring installation charges for Enhanced Toll Free Command Routing. 4.2.I.(6). Customer will receive a waiver of its Real Time ANI, On-Net Route Advance, Off-Net Route Advance, Alternate Route Choices, Survivability Routing and Multi-Carrier Routing. 4.2.I.(8). Customer will receive a waiver of the monthly recurring charges associated with ACF and COC on Sprintprovided all Services T-1 and T-3 local access line installed or in service during the Term. 4.2.I.(9). Customer will receive a waiver of non-recurring installation charges for Sprint ISDN circuits and a Type Three Discount of 75% of the monthly recurring charges. SPRINT SCHEDULE NO. 12 Original Page 60345 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.I.(10). Customer will receive a Type Three Discount of 25%, instead of all other discounts, on its interstate or intrastate Sprint Voice VPN Solutions Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion). 4.2.J. Customer will receive a Type Three Discount of 30%, instead of all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 4.2.K. 4.2.K. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges to the following countries. Country Austria Australia Belgium Canada Denmark Estonia France Georgia Greece Hong Kong India Lithuania Mexico Netherlands New Zealand Norway Poland Romania Russia Slovakia Spain Sweden Turkey United Kingdom Price Per Minute Dedicated $0.0270 $0.0300 $0.0340 $0.0160 $0.0240 $0.0290 $0.0240 $0.0430 $0.0320 $0.0290 $0.0610 $0.0480 $0.0380 $0.0250 $0.0900 $0.0340 $0.0270 $0.0340 $0.0600 $0.0280 $0.0250 $0.0240 $0.0360 $0.0230 Switched $0.0420 $0.0450 $0.0490 $0.0310 $0.0390 $0.0440 $0.0390 $0.0580 $0.0470 $0.0440 $0.0760 $0.0630 $0.0530 $0.0400 $0.1050 $0.0490 $0.0420 $0.0490 $0.0750 $0.0430 $0.0400 $0.0390 $0.0510 $0.0380 SPRINT SCHEDULE NO. 12 Original Page 60346 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.L. Customer will receive a Type Three Discount of 30%, instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in Section 4.2.M. 4.2.M. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the following countries. Price Per Minute Dedicated $0.0250 $0.0240 Country France United Kingdom Switched $0.0400 $0.0390 4.3.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access lines terminated by a specified alternate access vendor with a 1 year or longer Order term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Location Carrollton, TX MRC $76 4.3.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access lines at an NPA-NXX (or successor NPA-NXX) with a 2 year or longer, Order Term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 330-659 508-393 716-297 MRC $3,624 $3,502 $3,159 SPRINT SCHEDULE NO. 12 Original Page 60347 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 (Continued) 5.0 Discounts and Credits: (Continued) 4.3.D. Customer must use each Sprint-provided, domestic local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 4.4.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 4.4.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 4.4.A.(3). For all Customer-provided domestic T-3 and lower bandwidth local access lines, Customer will receive a waiver the non-recurring local access line COC charges. 4.4.B. Customer must use each local access line, port, or PVC receiving a waiver for 24 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60348 ___ Revised Page _____ Cancels ________ Page _____ Effective December 4, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8950 CSA OPTION 3.8950 (Continued) 6.0 Other Classifications, Practices and Regulations: Customer must be an existing Sprint customer on the Second Amendment Commencement Date. 7.0. Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60349 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8951 CSA OPTION 3.8951 1.0 Term: The Term of this option is 36 months from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $840,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule No. 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $60,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0180 $0.0295 4.1.C. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound Service Usage Charges in the following state. SPRINT SCHEDULE NO. 12 Original Page 60350 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8951 CSA OPTION 3.8951 (Continued) 5.0 Discounts and Credits: (Continued) State California Price Per Minute Dedicated Switched $0.0247 $0.0354 4.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0180 $0.0290 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges in the following state. State California Price Per Minute Dedicated Switched $0.0247 $0.0354 4.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges to the following countries. Country Bahamas Brazil Canada China Czech Republic France Germany Hungary India Ireland Price Per Minute Dedicated $0.088 $0.055 $0.020 $0.027 $0.155 $0.025 $0.025 $0.055 $0.095 $0.025 Switched $0.103 $0.070 $0.035 $0.042 $0.170 $0.040 $0.040 $0.070 $0.110 $0.040 SPRINT SCHEDULE NO. 12 Original Page 60351 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8951 CSA OPTION 3.8951 (Continued) 5.0 Discounts and Credits: (Continued) Country Italy Japan Malaysia Netherlands Poland Slovakia Thailand Turkey South Korea United Kingdom Price Per Minute Dedicated $0.025 $0.033 $0.030 $0.025 $0.030 $0.085 $0.093 $0.073 $0.065 $0.023 Switched $0.040 $0.048 $0.045 $0.040 $0.045 $0.100 $0.108 $0.088 $0.080 $0.038 4.1.G. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges from the following countries. Country Bahamas Brazil Canada China France Germany Hungary India Ireland Italy Japan Malaysia Netherlands Poland Thailand Turkey South Korea United Kingdom Price Per Minute Dedicated $0.181 $0.180 $0.035 $0.281 $0.105 $0.060 $0.226 $0.298 $0.101 $0.050 $0.248 $0.296 $0.083 $0.126 $0.265 $0.200 $0.140 $0.067 Switched $0.196 $0.195 $0.050 $0.296 $0.120 $0.085 $0.241 $0.313 $0.116 $0.065 $0.263 $0.311 $0.098 $0.141 $0.280 $0.215 $0.155 $0.082 SPRINT SCHEDULE NO. 12 Original Page 60352 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8951 CSA OPTION 3.8951 (Continued) 5.0 Discounts and Credits: (Continued) 4.6.B. Customer will receive a Type Four Discount on its MRC of $190 (including ACF and COC) for each Sprintprovided ports installed T-1 local access lines at any domestic NPA-NXX. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be a Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60353 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8952 CSA OPTION 3.8952 1.0 Term: The Term of this option is 36 months and will begin from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC $120,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, 3year Term, $120,000 level, on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (excluding FONCARD) and outbound SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0149 $0.0252 SPRINT SCHEDULE NO. 12 Original Page 60354 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8952 CSA OPTION 3.8952 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0149 $0.0252 3.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (excluding FONCARD) and outbound SDS Service Usage Charges in the following states. State Arizona Florida Kentucky Missouri North Carolina Pennsylvania Tennessee Texas Price Per Minute Dedicated Switched $0.0546 $0.0630 $0.0261 $0.0387 $0.0351 $0.0444 $0.0729 $0.0988 $0.0363 $0.0444 $0.0327 $0.0520 $0.0272 $0.0330 $0.0221 $0.0270 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following states. State Arizona Florida Kentucky Missouri North Carolina North Carolina Pennsylvania Price Per Minute Jurisdiction Intrastate Intrastate Intrastate IntraLata IntraLata InterLata IntraLata Dedicated $0.0780 $0.0435 $0.0546 $0.0810 $0.0504 $0.0538 $0.0420 Switched $0.1058 $0.0645 $0.0710 $0.1178 $0.0677 $0.0593 SPRINT SCHEDULE NO. 12 Original Page 60355 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8952 CSA OPTION 3.8952 (Continued) 5.0 Discounts and Credits: (Continued) State Pennsylvania Tennessee Tennessee Texas Texas Price Per Minute Jurisdiction InterLata IntraLata InterLata IntraLata InterLata Dedicated $0.0613 $0.0469 $0.0309 $0.0333 Switched $0.0615 $0.0803 $0.0407 $0.0422 3.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges to the following countries. Country Argentina Australia Brazil Canada China Colombia Dominican Republic Ecuador Egypt United Kingdom El Salvador France Germany Guatemala Haiti India Italy Jamaica Japan Mexico Nigeria Poland Philippines Peru Taiwan Price Per Minute Outbound Dedicated Switched $0.2000 $0.2150 $0.0610 $0.0760 $0.1290 $0.1440 $0.0310 $0.0460 $0.0600 $0.0750 $0.2800 $0.2950 $0.1370 $0.1520 $0.3000 $0.3150 $0.3660 $0.3810 $0.0470 $0.0620 $0.2610 $0.2760 $0.0560 $0.0710 $0.0610 $0.0830 $0.2640 $0.2790 $0.4600 $0.4750 $0.2430 $0.2640 $0.0610 $0.0830 $0.2510 $0.2660 $0.0600 $0.0750 $0.0910 $0.1130 $0.3370 $0.3520 $0.1030 $0.1180 $0.2200 $0.2350 $0.3100 $0.3250 $0.0540 $0.0690 Toll Free Dedicated $0.0810 $0.2260 - Switched $0.0960 $0.2410 - SPRINT SCHEDULE NO. 12 Original Page 60356 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8952 CSA OPTION 3.8952 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.4.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 3.4.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access line at the NPA-NXXs (or successor NPA-NXXs)with a 3 years or longer Order term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Bandwidth DS1 DS1 DS1 DS1 DS1 DS1 DS1 NPA-NXX 336-719 570-450 904-284 904-354 904-781 904-275 270-236 MRC $335.00 $240.00 $436.00 $146.00 $166.00 $423.00 $705.00 Bandwidth DS1 DS1 DS1 DS1 NPA-NXX 936-258 615-452 816-233 713-937 MRC $539.00 $166.00 $193.00 $118.00 SPRINT SCHEDULE NO. 12 Original Page 60357 ___ Revised Page _____ Cancels ________ Page _____ Effective December 18, 2014 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8952 CSA OPTION 3.8952 (Continued) 5.0 Discounts and Credits: (Continued) 3.4.D. Customer will receive a Type Four Discount on the fixed MRC and installation for each Sprint Provided Access DS1 local access line in the applicable amount per the SCA. NPA-NXX 928-263 MRC $645 NRC $0 3.5.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.5.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 3.5.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60358 ___ Revised Page _____ Cancels ________ Page _____ Effective January 1, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8953 CSA OPTION 3.8953 1.0 Term: The Term of this option is 24 months from the Ninth Amendment Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $240,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.3.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs) installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 630-928 210-377 724-720 203-326 203-708 205-241 205-970 206-346 206-749 208-383 208-429 210-366 210-841 212-492 213-683 MRC $132.00 $118.00 $418.00 $124.00 $124.00 $158.00 $228.00 $90.00 $90.00 $158.00 $158.00 $100.00 $100.00 $128.00 $101.00 NPA-NXX 614-225 203-348 612-204 404-521 404-526 404-841 407-492 407-835 408-855 410-230 410-837 412-263 412-281 414-224 415-369 MRC $139.00 $157.00 $100.00 $127.00 $127.00 $127.00 $133.00 $133.00 $100.00 $162.00 $162.00 $154.00 $154.00 $132.00 $113.00 NPA-NXX 212-575 617-338 702-369 702-794 703-448 703-610 704-887 704-954 713-403 713-850 714-430 714-557 720-904 724-772 734-542 MRC $177.00 $191.00 $141.00 $141.00 $135.00 $135.00 $162.00 $131.00 $94.00 $94.00 $100.00 $100.00 $90.00 $486.00 $286.00 SPRINT SCHEDULE NO. 12 Original Page 60359 ___ Revised Page _____ Cancels ________ Page _____ Effective January 1, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8953 CSA OPTION 3.8953 5.0 (Continued) Discounts and Credits: (Continued) NPA-NXX 213-689 214-754 214-777 215-246 215-405 215-523 216-685 216-774 248-351 248-356 312-634 312-775 314-206 315-443 315-449 317-916 317-955 MRC $101.00 $94.00 $94.00 $135.00 $135.00 $135.00 $117.00 $117.00 $117.00 $117.00 $108.00 $108.00 $94.00 $122.00 $200.00 $123.00 $123.00 NPA-NXX 502-584 503-227 503-552 512-320 513-241 513-362 516-420 602-277 602-776 609-275 609-936 609-936 612-215 612-343 614-220 614-227 615-279 615-467 617-338 617-451 617-728 617-897 619-230 630-271 630-353 631-574 646-366 MRC $134.00 $135.00 $135.00 $94.00 $168.00 $168.00 $239.00 $131.00 $131.00 $267.00 $267.00 $267.00 $90.00 $90.00 $124.00 $124.00 $134.00 $134.00 $141.00 $141.00 $141.00 $141.00 $124.00 $154.00 $154.00 $128.00 $128.00 NPA-NXX 808-550 808-593 813-228 813-282 816-360 816-472 816-931 817-338 817-698 818-598 818-716 858-546 860-247 860-249 904-354 904-366 916-784 916-787 918-599 919-572 925-933 949-251 954-467 954-761 954-916 973-401 973-829 MRC $283.00 $283.00 $185.00 $115.00 $100.00 $94.00 $100.00 $94.00 $94.00 $104.00 $104.00 $113.00 $124.00 $124.00 $127.00 $127.00 $267.00 $267.00 $171.00 $132.00 $115.00 $100.00 $132.00 $132.00 $133.00 $135.00 $135.00 5.3.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 714-850 MRC $993 NPA-NXX 949-251 MRC 993 SPRINT SCHEDULE NO. 12 Original Page 60360 ___ Revised Page _____ Cancels ________ Page _____ Effective January 1, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8953 CSA OPTION 3.8953 5.0 (Continued) Discounts and Credits: (Continued) 5.3.D. Customer will use each Sprint-provided T-3 local access line for the number of months equal to the applicable Order Term for what local access line. If Customer disconnects a Sprint-provided domestic T-1 or T-3 local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 5.6.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $36,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 5.6.C. Customer will receive a Type Four Usage Discount on its interstate Voice Solutions outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0200 $0.0250 $0.0886 5.6.D. Customer will receive a Type Four Usage Discount on its interstate Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0200 $0.0350 5.6.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Voice Solutions outbound (including FONCARD) Service Usage Charges in the following states. SPRINT SCHEDULE NO. 12 Original Page 60361 ___ Revised Page _____ Cancels ________ Page _____ Effective January 1, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8953 CSA OPTION 3.8953 (Continued) 5.0 Discounts and Credits: (Continued) State Price Per Minute Dedicated Switched FONCARD Arizona California Colorado Connecticut Florida Georgia Hawaii Illinois Maryland Massachusetts Minnesota Missouri Nevada New Jersey New York North Carolina Ohio Oregon Pennsylvania Texas Virginia Washington Wisconsin $0.0786 $0.0269 $0.0573 $0.0283 $0.0474 $0.0495 $0.0341 $0.0282 $0.0445 $0.0248 $0.0708 $0.0637 $0.0343 $0.0394 $0.0426 $0.0463 $0.0292 $0.0360 $0.0402 $0.0516 $0.0252 $0.0480 $0.0384 $0.2007 $0.1147 $0.1531 $0.1068 $0.1257 $0.1455 $0.1209 $0.1052 $0.1410 $0.0991 $0.1793 $0.1682 $0.1237 $0.1315 $0.1383 $0.1204 $0.1072 $0.1154 $0.1211 $0.1257 $0.1417 $0.1478 $0.1234 $0.1307 $0.0354 $0.0831 $0.0368 $0.0657 $0.0755 $0.0509 $0.0332 $0.0710 $0.0291 $0.1093 $0.0982 $0.0537 $0.0595 $0.0683 $0.0604 $0.0372 $0.0454 $0.0611 $0.0637 $0.0717 $0.0778 $0.0634 SPRINT SCHEDULE NO. 12 Original Page 60362 ___ Revised Page _____ Cancels ________ Page _____ Effective January 1, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8953 CSA OPTION 3.8953 5.0 (Continued) Discounts and Credits: (Continued) 5.6.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Voice Solutions Toll Free Service Usage Charges in the following states. State Price Per Minute Dedicated Switched Arizona California Colorado Florida Georgia Hawaii Illinois Maryland Massachusetts Minnesota Missouri Nevada New Jersey New York North Carolina Ohio Oregon Pennsylvania Texas Virginia Washington Wisconsin $0.0786 $0.0318 $0.0573 $0.0474 $0.0495 $0.0341 $0.0282 $0.0445 $0.0248 $0.0708 $0.0637 $0.0343 $0.0394 $0.0426 $0.0463 $0.0292 $0.0360 $0.0402 $0.0516 $0.0252 $0.0480 $0.0384 $0.1307 $0.0358 $0.0831 $0.0657 $0.0755 $0.0509 $0.0332 $0.0710 $0.0291 $0.1093 $0.0982 $0.0537 $0.0595 $0.0683 $0.0604 $0.0372 $0.0454 $0.0611 $0.0637 $0.0717 $0.0778 $0.0634 SPRINT SCHEDULE NO. 12 Original Page 60363 ___ Revised Page _____ Cancels ________ Page _____ Effective January 1, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8953 CSA OPTION 3.8953 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Voice Solutions outbound (including FONCARD) Service Usage Charges to the following countries. Country Canada United Kingdom Australia Hong Kong Netherlands Japan Per Minute Dedicated $0.025 $0.025 $0.030 $0.032 $0.030 $0.036 Switched $0.040 $0.040 $0.045 $0.047 $0.045 $0.051 5.6.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Voice Solutions Toll Free Service Usage Charges from the following countries. Country Canada United Kingdom Australia Hong Kong Netherlands Japan 6.0 Per Minute Dedicated $0.048 $0.067 $0.093 $0.067 $0.065 $0.343 Switched $0.064 $0.082 $0.108 $0.82 $0.080 $0.358 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must have its Corporate Headquarters located in Costa Mesa, CA and Sprint will proved 100% of local access lines for services discounted in the CSA.. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60364 ___ Revised Page _____ Cancels ________ Page _____ Effective January 15, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8954 CSA OPTION 3.8954 1.0 Term: The Term of this option will expire January 6, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $180,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (excluding FONCARD) Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% SPRINT SCHEDULE NO. 12 Original Page 60365 ___ Revised Page _____ Cancels ________ Page _____ Effective January 15, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8954 CSA OPTION 3.8954 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 74.0% 72.0% 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (excluding FONCARD) Service Usage Charges. State Michigan - intrastate Pennsylvania-intralata Pennsylvania-interlata Discount Dedicated 20.0% 45.0% Switched 54% 45% 45% 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges. State Michigan Pennsylvania-intralata Pennsylvania-interlata Discount Dedicated 45% 20.0% Switched 54% 45.0% SPRINT SCHEDULE NO. 12 Original Page 60366 ___ Revised Page _____ Cancels ________ Page _____ Effective January 15, 2015 CUSTOM SERVICE ARRANGEMENTS 3.8954 CSA OPTION 3.8954 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Outbound–Dedicated and Switched From $0.0290 to $0.1100 Toll Free-Dedicated and Switched From $0.1400 to $1.493 3.6 Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page _____ 1st Revised Page 60367 Cancels Original Page 60367 Effective June 25, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955 1.0 Term: The Term of this option will expire on November 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access Clearline 3.0 Minimum Service Commitments: Customer’s MTC is $234,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, 2-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 4.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0120 $0.0145 $0.0145 $0.0300 $0.0665 $0.0850 SPRINT SCHEDULE NO.12 Original Page 60368 ___ Revised Page _____ Cancels ________ Page _____ Effective February 12, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0145 $0.0300 4.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound SDS Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0250 $0.0270 $0.0270 $0.0450 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate (interLATA and intraLATA) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges in the following states. Price Per Minute State California Michigan New Jersey Ohio Pennsylvania Texas On-On $0.0201 $0.0144 $0.0250 $0.0156 $0.0250 $0.0250 On-Off $0.0221 $0.0164 $0.0334 $0.0176 $0.0382 $0.0456 Off-On $0.0221 $0.0164 $0.0334 $0.0176 $0.0382 $0.0456 Off-Off $0.0438 $0.0354 $0.0635 $0.0339 $0.0650 $0.0756 FONCARDOn $0.0821 $0.0764 $0.0934 $0.0776 $0.0982 $0.1056 FONCARDOff $0.1038 $0.0954 $0.1235 $0.0939 $0.1406 $0.1356 SPRINT SCHEDULE NO.12 Original Page 60369 ___ Revised Page _____ Cancels ________ Page _____ Effective February 12, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate (interLATA and intraLATA) Sprint Voice VPN Solutions Toll Free Service Usage Charges in the following states. State California Michigan New Jersey Ohio Texas Price Per Minute Dedicated Switched $0.0221 $0.0438 $0.0164 $0.0354 $0.0334 $0.0635 $0.0176 $0.0339 $0.0456 $0.0756 4.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate (interLATA and intraLATA)Sprint Voice VPN Solutions outbound SDS Service Usage Charges in the following states. State California Michigan New Jersey Ohio Pennsylvania Texas Price Per Minute Dedicated Switched $0.0370 $0.0588 $0.0314 $0.0504 $0.0484 $0.0785 $0.0326 $0.0489 $0.0507 $0.0800 $0.0606 $0.0925 4.1.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate (interLATA and intraLATA) Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges in the following states. Price Per Minute State Dedicated Switched California $0.0370 $0.0588 Michigan $0.0314 $0.0504 New Jersey $0.0484 $0.0785 Ohio $0.0326 $0.0489 Pennsylvania $0.0507 $0.0800 Texas $0.0606 $0.0925 SPRINT SCHEDULE NO.12 Original Page 60370 ___ Revised Page _____ Cancels ________ Page _____ Effective February 12, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.1.I. Customer will receive a Type Three Discount of 38% discount off its intrastate Sprint Voice VPN Solutions outbound Service, Sprint Voice VPN Solutions Toll Free Service and Sprint Voice VPN Solutions outbound SDS Service Usage Charges, except in those states listed in Sections 4.1.E, 4.1.F, 4.1.G and 4.1.H above. 4.1.J. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges to the following countries. Country Canada India Mexico United Kingdom Price Per Minute Dedicated $0.0200 $0.2500 $0.0860 $0.0240 Switched $0.0400 $0.2700 $0.1000 $0.0450 4.1.K. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound SDS Service Usage Charges to the following countries. Country Canada India Mexico United Kingdom Price Per Minute Dedicated $0.1200 $0.2800 $0.2140 $0.1280 Switched $0.1600 $0.3000 $0.2290 $0.1700 SPRINT SCHEDULE NO.12 Original Page 60371 ___ Revised Page _____ Cancels ________ Page _____ Effective February 12, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.1.L. Customer will receive a Type Three Discount of 56% on its international (Domestic origination) Sprint Voice VPN Solutions outbound and Sprint Voice VPN Solutions FONCARD Service Usage Charges, except to those countries listed in Section 4.1.K above. 4.1.M. Customer will receive a Type Three Discount of 56% on its international (Domestic origination) Sprint Voice VPN Solutions outbound SDS Service Usage Charges, except from those countries listed in Section 4.1.L. above. 4.1.N. Customer will receive a Type Four Discount of $0.25 on the per call surcharge (excluding the per call surcharge for payphone-originated calls) for each international (domestic origination) Sprint Voice VPN Solutions FONCARD call. 4.1.O. Customer will receive a Type Four Discount of $0.50 on the per call surcharge (excluding the per call surcharge for payphone-originated calls) for each Sprint Voice VPN Solutions Sprint International Access call. SPRINT SCHEDULE NO.12 Original Page 60372 ___ Revised Page _____ Cancels ________ Page _____ Effective February 12, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.8.B. Customer will receive a Type Four Discount of $178 on the MRC (including ACF and COC) for each DAL (and/or) DDS (and/or) T-1 Sprint-provided local access lines at the at the NPA-NXXs (or successor NPA-NXXs) listed in the contract, installed or in service during the Term. Local access lines listed in the contract are not eligible for Schedule Access Term Plan Discounts. 4.8.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs)listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Rates range from $136 to $200. 4.8.D. Customer will receive a Type Four Discount of $2,000 on its MRC for each Sprint-provided domestic T-3, local access line at the NPA-NXXs (or successor NPA-NXXs)listedin the contract with a one-year Order Term installed or in service during the Term. For all other NPA-NXXs not listed in the contract, Customer will receive a Type Four Discount of $2,000 MRC for each Sprint-provided domestic T-3 local access line within at least 20 miles from a Sprint Point of Presence (POP). Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. SPRINT SCHEDULE NO. 12 Original Page 60373 ___ Revised Page _____ Cancels ________ Page _____ Effective February 12, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.8.E. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided T-3 local access line at the NPA-NXX listed in the conract(or successor NPA-NXX) with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Rate is $1,500. 4.8.F. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided OC3 local access line at the NPA-NXX (or successor NPA-NXX, listed in the contract, with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Rates range from $1,156 to $6,160. 4.8.G. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided OC12 local access line at the NPA-NXX (or successor NPA-NXX), listed in the contract, with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Rates range from $3,756 to $28,535. SPRINT SCHEDULE NO.12 Original Page 60374 ___ Revised Page _____ Cancels ________ Page _____ Effective February 12, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.8.H. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 4.8.I. Customer will receive a waiver of its monthly recurring ACF charges and monthly recurring COC charges on Sprint-provided domestic DDS, DAL, T-1, T-3, OC-3, OC-12, and OC48 local access lines installed or in service during the Term. 4.8.K. Customer will receive a Type Four Discount of $100 on the MRC for its Domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 4.8.N. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided DS-3 local access line terminated by an alternate access vendor specified in the CSA with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Additional alternate access vendor local access lines may be ordered by signing a Circuit Specific Access Discounting Form, which will be subject to the provisions of this CSA. Location Hoboken, NJ MRC $750 SPRINT SCHEDULE NO.12 Original Page _____ 1st Revised Page 60375 Cancels Original Page 60375 Effective June 25, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.8.O. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided OC-3 local access line terminated by an alternate access vendor specified in the CSA with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Additional alternate access vendor local access lines may be ordered by signing a Circuit Specific Access Discounting Form, which will be subject to the provisions of this CSA. Location Township, NJ MRC $2,447 4.8.P. Access ordered for Customer locations under this CSA will receive prevailing Custom Access Pricing Promotion rates at the time of order. Customer acknowledges that Custom Access Pricing Promotion rates are subject to change. 4.9.A. Customer will receive a Type Four Discount on the MRC (subject to a minimum monthly charge per circuit) for the interexchange portion of each interstate and intrastate Clearline 45, Clearline OC3, Clearline OC12 and Clearline OC48 private line circuit, as listed in the contract, and installed or in service during the Term. Orders for Clearline OC12 and Clearline OC48 will be accepted in Sprint’s discretion and are subject to availability and an order term of at least 2 years. MRC per IXC Circuit Mile range from $0.18 to $290.30 Minimum Monthly Charge Per Circuit range from $238 to $90,000 SPRINT SCHEDULE NO.12 Original Page 60375.1 ___ Revised Page _____ Cancels ________ Page _____ Effective June 25, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 4.9.B. Customer will receive a Type Four Discount on the MRC for the interexchange portion and Sprint Provided T-1 Local Access line, as listed in the contract, of each interstate or intrastate domestic Clearline private line circuit installed or in service during the Term in the applicable amount as listed below. MRC rates range from $650 to $6,830 4.9.C. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each private line circuit, listed in the contract, installed or in service during the Term in the applicable amount as listed below. MRC rates range from $60 to $1,250 4.9.D. Customer certifies that at least 10% of the traffic carried on its Sprint services network (e.g., Voice, IP, etc.) discounted under this contract will be interstate origination. 4.9.E. Customer will receive a Type Four Discount on the MRC for the interexchange (“IXC”) portion of each Offshore Private Line circuit, with an individual circuit term of three years or longer, ordered the date specified in the Agreement. The IXC MRC does not include charges for Customer Premise Equipment, if required, or any domestic or foreign taxes (USF, , etc.), if applicable. Local access charges are additional. The IXC MRC is $11,120 SPRINT SCHEDULE NO.12 Original Page 60376 ___ Revised Page _____ Cancels ________ Page _____ Effective February 12, 2015 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8955 CSA OPTION 3.8955(Continued) 5.0 Discounts and Credits: (Continued) 5.1. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 5.2 Customer will use each local access line, port, and PVC, installed under this contract for 12 continuous months. If Customer disconnects any local access line, port, or PVC receiving an installation waiver before the end of 12 months, Customer will pay Sprint a prorated portion of the waived installation charges based on the number of remaining months in the 12-month period. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60377 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8956 CSA OPTION 3.8956 1.0 Term: The Term of this option is 24 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $60,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $60,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (excluding FONCARD) Service Usage Charges. Call Type Dedicated Switched Discount 76.0% 72.0% SPRINT SCHEDULE NO. 12 Original Page 60378 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8956 CSA OPTION 3.8956 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 76.0% 72.0% 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (excluding FONCARD) Service Usage Charges. Discount State Dedicated Pennsylvania-intralata 24.0% Pennsylvania-interlata 48.0% Texas-intralata 0.0% Texas-interlata 0.0% Nevada-intrastate 0.0% Switched 46.0% 46.0% 66.0% 67.0% 56.0% SPRINT SCHEDULE NO. 12 Original Page 60379 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8956 CSA OPTION 3.8956 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges. Discount State Dedicated Pennsylvania-intralata 24.0% Pennsylvania-interlata 48.0% Texas-intralata 0.0% Texas-interlata 0.0% Nevada-intrastate 0.0% Switched 46.0% 46.0% 66.0% 67.0% 56.0% 3.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Country Canada Bahamas Bermuda Country Canada Price Per Minute-Outbound Dedicated Switched $0.0290 $0.0440 $0.1430 $0.1580 $0.2870 $0.3090 Price Per Minute-Toll Free Dedicated Switched $0.0540 $0.0760 3.5.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided DS1 local access line at the NPANXXs(or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 215-698 MRC $182 NPA-NXX MRC SPRINT SCHEDULE NO. 12 Original Page 60380 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8956 CSA OPTION 3.8956 (Continued) 5.0 Discounts and Credits: (Continued) 3.6.A.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 3.6.A.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 5.3 Customer will receive a credit in the amount of $9,000 in the 3rd billing month after the Commencement Date. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO.12 Original Page 60381 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 1.0 Term: The Term of this option will expire on April 30, 2016. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $3,150,000. SPRINT SCHEDULE NO.12 Original Page 60382 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 6.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 6.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0160 $0.0310 $0.0400 6.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0310 $0.0460 6.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0160 $0.0310 6.1.E. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free SDS Service Usage Charges. SPRINT SCHEDULE NO.12 Original Page 60383 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Call Type Dedicated Switched Price Per Minute $0.0310 $0.0460 6.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada Price Per Minute Dedicated Switched $0.0309 $0.0465 $0.0566 $0.0916 $0.0521 $0.0869 $0.0262 $0.0367 $0.0443 $0.0752 $0.0266 $0.0377 $0.0299 $0.0439 $0.0393 $0.0625 $0.0366 $0.0542 $0.0326 $0.0496 $0.0665 $0.1107 $0.0256 $0.0342 $0.0250 $0.0337 $0.0546 $0.0924 $0.0265 $0.0348 $0.0428 $0.0642 $0.0292 $0.0411 $0.0313 $0.0501 $0.0349 $0.0541 $0.0212 $0.0254 $0.0247 $0.0326 $0.0624 $0.1004 $0.0272 $0.0398 $0.0699 $0.1102 $0.0519 $0.0863 $0.0434 $0.0715 $0.0287 $0.0418 FONCARD $0.0804 $0.1373 $0.1369 $0.0754 $0.1107 $0.0677 $0.0739 $0.1125 $0.0842 $0.0815 $0.1407 $0.0642 $0.0716 $0.1224 $0.0848 $0.0942 $0.0711 $0.0801 $0.0841 $0.0836 $0.0626 $0.1504 $0.0726 $0.1602 $0.1163 $0.1015 $0.0802 SPRINT SCHEDULE NO.12 Original Page 60384 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) State New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0462 $0.0781 $0.0370 $0.0625 $0.0374 $0.0539 $0.0421 $0.0687 $0.0472 $0.0657 $0.0636 $0.1095 $0.0261 $0.0345 $0.0317 $0.0462 $0.0323 $0.0476 $0.0408 $0.0625 $0.0308 $0.0476 $0.0312 $0.0446 $0.0764 $0.1503 $0.0302 $0.0451 $0.0294 $0.0446 $0.0368 $0.0587 $0.0360 $0.0574 $0.0431 $0.0734 $0.0422 $0.0709 $0.0364 $0.0569 $0.0355 $0.0532 $0.0415 $0.0656 FONCARD $0.1108 $0.0925 $0.1039 $0.0987 $0.1157 $0.1395 $0.0645 $0.0762 $0.0976 $0.1125 $0.0794 $0.0798 $0.1813 $0.0751 $0.0946 $0.0887 $0.1074 $0.1234 $0.1209 $0.1069 $0.0868 $0.0956 6.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Alabama Arizona Arkansas California Colorado Connecticut Delaware Price Per Minute Dedicated Switched $0.0344 $0.0492 $0.0424 $0.0830 $0.0521 $0.0869 $0.0269 $0.0371 $0.0485 $0.0768 $0.0275 $0.0377 $0.0302 $0.0439 SPRINT SCHEDULE NO.12 Original Page 60385 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) State Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Price Per Minute Dedicated Switched $0.0391 $0.0624 $0.0369 $0.0542 $0.0333 $0.0501 $0.0661 $0.1107 $0.0257 $0.0342 $0.0241 $0.0331 $0.0546 $0.0924 $0.0273 $0.0348 $0.0391 $0.0642 $0.0290 $0.0411 $0.0296 $0.0501 $0.0349 $0.0541 $0.0212 $0.0254 $0.0247 $0.0326 $0.0508 $0.0972 $0.0284 $0.0426 $0.0645 $0.1102 $0.0519 $0.0863 $0.0390 $0.0683 $0.0296 $0.0423 $0.0485 $0.0805 $0.0370 $0.0625 $0.0291 $0.0505 $0.0421 $0.0687 $0.0343 $0.0655 $0.0636 $0.1095 $0.0261 $0.0345 $0.0297 $0.0462 $0.0309 $0.0473 $0.0412 $0.0625 $0.0337 $0.0494 $0.0263 $0.0415 $0.0854 $0.1513 $0.0302 $0.0451 $0.0342 $0.0476 SPRINT SCHEDULE NO.12 Original Page 60386 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) State Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Price Per Minute Dedicated Switched $0.0368 $0.0587 $0.0395 $0.0594 $0.0473 $0.0734 $0.0475 $0.0737 $0.0365 $0.0569 $0.0355 $0.0532 $0.0415 $0.0656 6.1.H. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Country Afghanistan Albania Algeria Andorra Angola Anguilla Antigua/Barbuda Argentina Armenia Aruba Ascension Island Australia Australian Terr Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Price Per Minute Dedicated Switched $0.3330 $0.3480 $0.1290 $0.1440 $0.1390 $0.1540 $0.0460 $0.0610 $0.2714 $0.2864 $0.1810 $0.1960 $0.1490 $0.1640 $0.1290 $0.1440 $0.1331 $0.1481 $0.1410 $0.1560 $0.7140 $0.7290 $0.0260 $0.0410 $2.2420 $2.2570 $0.0250 $0.0400 $0.2235 $0.2385 $0.0470 $0.0620 $0.2260 $0.2410 $0.2067 $0.2217 $0.1690 $0.1840 $0.2200 $0.2350 $0.0280 $0.0430 SPRINT SCHEDULE NO.12 Original Page 60387 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Country Belize Benin Bermuda Bhutan Bolivia Bosnia/Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi British Virgin Islands Cambodia Cameroon Canada Cape Verde Islands Cayman Islands Central African Rep Chad Chile China Colombia Congo Congo Dem Rep(Zaire) Cook Islands Costa Rica Croatia Cuba Cuba Cyprus Czech Republic Denmark Diego Garcia Price Per Minute Dedicated Switched $0.2180 $0.2330 $0.1778 $0.1928 $0.0540 $0.0690 $0.2475 $0.2625 $0.1890 $0.2040 $0.2260 $0.2410 $0.1623 $0.1773 $0.0729 $0.0879 $0.0690 $0.0840 $0.1069 $0.1219 $0.2094 $0.2244 $0.1427 $0.1577 $0.1170 $0.1320 $0.3065 $0.3215 $0.2780 $0.2930 $0.0180 $0.0330 $0.2500 $0.2650 $0.1250 $0.1400 $0.2229 $0.2379 $0.3481 $0.3631 $0.0252 $0.0402 $0.0200 $0.0350 $0.1850 $0.2000 $0.1950 $0.2100 $0.3030 $0.3180 $3.5330 $3.5480 $0.1450 $0.1600 $0.0883 $0.1033 $0.9830 $0.9980 $1.0270 $1.0420 $0.0822 $0.0972 $0.0376 $0.0526 $0.0250 $0.0400 $2.0030 $2.0180 SPRINT SCHEDULE NO.12 Original Page 60388 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Country Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guinea Republic Of Guinea-Bissau Guyana Haiti Honduras Price Per Minute Dedicated Switched $0.3450 $0.3600 $0.1815 $0.1965 $0.0924 $0.1074 $1.3580 $1.3730 $0.1200 $0.1350 $0.2212 $0.2362 $0.2020 $0.2170 $0.3717 $0.3867 $0.3830 $0.3980 $0.0388 $0.0538 $0.3710 $0.3860 $1.4750 $1.4900 $0.1580 $0.1730 $0.2940 $0.3090 $0.0389 $0.0539 $0.0230 $0.0380 $0.1686 $0.1836 $0.2739 $0.2889 $0.2067 $0.2217 $0.2060 $0.2210 $0.0957 $0.1107 $0.0230 $0.0380 $0.1340 $0.1490 $0.0596 $0.0746 $0.0421 $0.0571 $0.6150 $0.6300 $0.1866 $0.2016 $0.1105 $0.1255 $0.1650 $0.1800 $0.2219 $0.2369 $0.9390 $0.9540 $0.3140 $0.3290 $0.2092 $0.2242 $0.2740 $0.2890 SPRINT SCHEDULE NO.12 Original Page 60389 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Country Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (North) Korea (South) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Republic Price Per Minute Dedicated Switched $0.0300 $0.0450 $0.0550 $0.0700 $0.0408 $0.0558 $0.1980 $0.2130 $0.0990 $0.1140 $0.2293 $0.2443 $0.4059 $0.4209 $0.0240 $0.0390 $0.0310 $0.0460 $0.0250 $0.0400 $0.2640 $0.2790 $0.1407 $0.1557 $0.0361 $0.0511 $0.2301 $0.2451 $0.1290 $0.1440 $0.2460 $0.2610 $0.5960 $0.6110 $0.9830 $0.9980 $0.0260 $0.0410 $0.1635 $0.1785 $0.1420 $0.1570 $0.1244 $0.1394 $0.2140 $0.2290 $0.1491 $0.1641 $0.2400 $0.2550 $0.3700 $0.3850 $0.2240 $0.2390 $0.0676 $0.0826 $0.1221 $0.1371 $0.0250 $0.0400 $0.0807 $0.0957 $0.1810 $0.1960 $0.2986 $0.3136 $0.1453 $0.1603 $0.0300 $0.0450 $0.3813 $0.3963 SPRINT SCHEDULE NO.12 Original Page 60390 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Country Mali Malta Republic Marshall Islands Martinique Mauritania Mauritius Mayotte Island Mexico Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norway Oman Pakistan Palau Palestinian Authority Panama Papua New Guinea Paraguay Price Per Minute Dedicated Switched $0.3232 $0.3382 $0.1759 $0.1909 $0.3500 $0.3650 $0.1530 $0.1680 $0.3060 $0.3210 $0.2681 $0.2831 $0.4095 $0.4245 $0.0200 $0.0350 $0.2380 $0.2530 $0.1775 $0.1925 $0.1980 $0.2130 $0.0789 $0.0939 $0.2020 $0.2170 $0.2460 $0.2610 $0.2024 $0.2174 $0.4388 $0.4538 $0.1227 $0.1377 $2.2420 $2.2570 $0.3140 $0.3290 $0.0260 $0.0410 $0.0880 $0.1030 $0.3390 $0.3540 $0.0300 $0.0450 $0.1370 $0.1520 $0.1793 $0.1943 $0.1881 $0.2031 $4.6870 $4.7020 $0.0229 $0.0379 $0.2438 $0.2588 $0.3011 $0.3161 $0.4350 $0.4500 $0.1860 $0.2010 $0.1072 $0.1222 $0.8310 $0.8460 $0.1399 $0.1549 SPRINT SCHEDULE NO.12 Original Page 60391 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Country Peru Philippines Poland Portugal Qatar Reunion Island Romania Russia Rwanda San Marino Sao Tome/Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Helena St Kitts/Nevis St Lucia St Pierre/Miquelon St Vincent/Grenadine Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Price Per Minute Dedicated Switched $0.2020 $0.2170 $0.1370 $0.1520 $0.0379 $0.0529 $0.0322 $0.0472 $0.2900 $0.3050 $0.2039 $0.2189 $0.1435 $0.1585 $0.0671 $0.0821 $0.1731 $0.1881 $0.0690 $0.0840 $0.9920 $1.0070 $0.3100 $0.3250 $0.2361 $0.2511 $0.2298 $0.2448 $0.2860 $0.3010 $0.0250 $0.0400 $0.0813 $0.0963 $0.0742 $0.0892 $3.5330 $3.5480 $0.5320 $0.5470 $0.0640 $0.0790 $0.0254 $0.0404 $0.2062 $0.2212 $1.4990 $1.5140 $0.1530 $0.1680 $0.1570 $0.1720 $0.1750 $0.1900 $0.1770 $0.1920 $0.3234 $0.3384 $0.3118 $0.3268 $0.1513 $0.1663 $0.0240 $0.0390 $0.0240 $0.0390 $0.3100 $0.3250 $0.0289 $0.0439 SPRINT SCHEDULE NO.12 Original Page 60392 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Country Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad/Tobago Tunisia Turkey Turkmenistan Turks/Caicos Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis/Futuna Island Western Samoa Yemen Republic Yugoslavia Zambia Zimbabwe Price Per Minute Dedicated Switched $0.1510 $0.1660 $0.2460 $0.2610 $0.0930 $0.1080 $0.2310 $0.2460 $2.2420 $2.2570 $0.2986 $0.3136 $0.1548 $0.1698 $0.2240 $0.2390 $0.1610 $0.1760 $0.2112 $0.2262 $0.1650 $0.1800 $1.8900 $1.9050 $0.1485 $0.1635 $0.1897 $0.2047 $0.2070 $0.2220 $0.0210 $0.0360 $0.1701 $0.1851 $0.1287 $0.1437 $2.2290 $2.2440 $0.0600 $0.0750 $0.3390 $0.3540 $2.9640 $2.9790 $0.2860 $0.3010 $0.2300 $0.2450 $0.1673 $0.1823 $0.1364 $0.1514 $0.1369 $0.1519 6.1.I. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges. Country Andorra Anguilla Price Per Minute Dedicated Switched $0.0525 $0.0675 $0.2030 $0.2180 SPRINT SCHEDULE NO.12 Original Page 60393 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Country Antigua/Barbuda Argentina Australia Bahamas Bahrain Barbados Belgium Bermuda Bolivia Brazil British Virgin Islands Canada Cayman Islands Chile China Colombia Costa Rica Cyprus Denmark Dominica Dominican Republic Ecuador El Salvador Fiji Finland France Germany Greece Grenada Guatemala Hong Kong Hungary India Indonesia Ireland Price Per Minute Dedicated Switched $0.4132 $0.4282 $0.3080 $0.3230 $0.0740 $0.0890 $0.0590 $0.0740 $0.4140 $0.4290 $0.2625 $0.2775 $0.0750 $0.0900 $0.0880 $0.1030 $1.0680 $1.0830 $0.2264 $0.2414 $0.1650 $0.1800 $0.0340 $0.0490 $0.1676 $0.1826 $0.3080 $0.3230 $0.3800 $0.3950 $0.3090 $0.3240 $0.4127 $0.4277 $0.1235 $0.1385 $0.0970 $0.1120 $0.5436 $0.5586 $0.0950 $0.1100 $0.2800 $0.2950 $0.2940 $0.3090 $0.6675 $0.6825 $0.0742 $0.0892 $0.0310 $0.0460 $0.0310 $0.0460 $0.0850 $0.1000 $0.4608 $0.4758 $0.1410 $0.1560 $0.0390 $0.0540 $0.1392 $0.1542 $0.1780 $0.1930 $0.1710 $0.1860 $0.0780 $0.0930 SPRINT SCHEDULE NO.12 Original Page 60394 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) Country Israel Italy Jamaica Japan Korea (South) Liechtenstein Luxembourg Macau Malaysia Mexico Monaco Montserrat Netherlands Netherlands Antilles New Zealand Norway Panama Peru Philippines Poland Portugal San Marino Singapore South Africa Spain St. Kitts/Nevis St. Lucia St. Vincent/Grenadine Sweden Switzerland Taiwan Thailand Trinidad/Tobago Turkey United Kingdom Venezuela Price Per Minute Dedicated Switched $0.1200 $0.1350 $0.0560 $0.0710 $0.1765 $0.1915 $0.3420 $0.3570 $0.1000 $0.1150 $0.0625 $0.0775 $0.0420 $0.0570 $0.3000 $0.3150 $0.0730 $0.0880 $0.1150 $0.1300 $0.0525 $0.0675 $0.7590 $0.7740 $0.0750 $0.0900 $0.1210 $0.1360 $0.0430 $0.0580 $0.1788 $0.1938 $0.1250 $0.1400 $0.5383 $0.5533 $0.2475 $0.2625 $0.1447 $0.1597 $0.0510 $0.0660 $0.0560 $0.0710 $0.1267 $0.1417 $0.2002 $0.2152 $0.2380 $0.2530 $0.4141 $0.4291 $0.4168 $0.4318 $0.4130 $0.4280 $0.1253 $0.1403 $0.0480 $0.0630 $0.1216 $0.1366 $0.0700 $0.0850 $0.3568 $0.3718 $0.3223 $0.3373 $0.0420 $0.0570 $0.1000 $0.1150 SPRINT SCHEDULE NO.12 Original Page 60395 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) 6.1.J. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 6.1.H. 6.1.K. Customer will receive a Type Three Discount of 30% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 6.1.I. 6.1.L. Customer will receive a Type Four Discount of $0.50 on its Sprint Voice Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 6.1.M. Customer will receive a Type Three Discount of 50% on its Sprint Voice Solutions Sprint International Access Service Usage Charges. 6.1.N. Customer will receive a Type Four Discount of $0.75 on its interstate and intrastate Sprint Voice Solutions Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion). 6.12.B. Customer will receive a Type Four Discount of $100 on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 6.12.C. Customer will receive a waiver of the MRC and installation COC/Co-located Access charges for Colocated local access lines installed during the Term. 6.12.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided DDS56 local access line at the NPANXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. SPRINT SCHEDULE NO.12 Original Page 60396 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 203-882 215-540 216-696 248-267 314-985 336-661 336-672 419-334 440-234 440-322 440-835 479-444 660-582 704-588 MRC $152 $68 $112 $125 $97 $111 $147 $186 $172 $127 $172 $73 $234 $134 NPA-NXX 714-901 714-940 717-766 740-374 763-525 770-306 770-754 770-964 802-442 802-524 847-640 901-947 909-355 920-751 MRC $91 $100 $96 $345 $135 $130 $122 $169 $121 $82 $111 $119 $100 $159 6.12.E. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided DS-1 local access line at the NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 201-785 203-882 203-944 203-993 206-243 214-878 215-540 216-696 248-267 302-678 314-355 314-514 314-621 314-985 MRC $331 $321 $335 $258 $165 $283 $188 $131 $172 $266 $114 $123 $114 $123 NPA-NXX 330-527 336-661 336-672 336-683 336-985 386-677 404-531 404-648 407-812 407-839 419-334 425-722 440-234 440-322 MRC $457 $198 $470 $470 $326 $176 $145 $145 $174 $157 $499 $139 $180 $127 NPA-NXX 440-835 479-254 479-271 479-444 612-215 612-332 636-947 660-582 704-588 714-940 717-766 719-433 740-374 763-525 MRC $183 $216 $216 $218 $100 $100 $171 $1,034 $172 $148 $246 $156 $708 $106 SPRINT SCHEDULE NO.12 Original Page 60397 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) NPA-NXX 770-306 770-455 770-754 770-964 787-792 802-442 973-753 MRC $219 $147 $133 $219 $64 $279 $162 NPA-NXX 802-524 802-527 804-230 847-640 901-947 901-948 MRC $485 $485 $252 $131 $158 $204 NPA-NXX 909-355 919-321 919-941 920-751 937-493 937-498 MRC $155 $160 $170 $206 $455 $455 6.12.F. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided DS-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 201-785 203-882 203-944 203-993 206-243 214-443 214-878 215-540 216-696 248-267 302-678 314-205 314-355 314-514 314-621 314-985 330-527 MRC $3,251 $2,150 $2,190 $2,074 $2,063 $1,127 $4,622 $2,403 $943 $1,280 $6,478 $1,052 $980 $1,052 $980 $1,052 $4,739 NPA-NXX 336-661 336-672 336-683 336-985 386-677 404-531 404-648 407-812 407-839 419-334 425-722 425-882 440-234 440-322 440-835 469-330 479-254 MRC NPA-NXX $2,802 479-271 $3,187 479-444 $3,187 612-215 $3,185 612-332 $2,095 636-947 $1,650 660-582 $1,650 704-588 $1,846 706-835 $1,808 714-940 $6,055 717-766 $959 719-433 $959 740-374 $1,717 763-525 $1,897 770-306 $1,789 770-455 $983 770-754 $3,487 770-835 MRC NPA-NXX $3,487 770-964 $3,437 787-792 $1,154 802-442 $1,154 802-524 $1,986 802-527 $6,652 804-230 $2,965 847-640 $5,434 901-947 $1,463 901-948 $3,922 909-355 $1,958 919-321 $11,377 919-941 $1,154 920-751 $3,187 937-493 $1,650 937-498 $1,650 $1,650 MRC $3,187 $1,559 $3,086 $4,711 $4,711 $2,976 $947 $3,046 $3,046 $1,515 $1,255 $1,929 $2,239 $6,932 $6,932 SPRINT SCHEDULE NO.12 Original Page 60398 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) 6.12.G. Customer must use each Sprint-provided domestic DS-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic DS-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 6.12.H. Access ordered for Customer locations not listed in Section 6.12 will receive prevailing Custom Access Pricing Promotion (CAP) rates at the time of order. Customer acknowledges that CAP rates are subject to change. 6.13.(A)(5). Customer will receive installation and monthly recurring ACF and COC on all Sprint-provided OC-12 local access lines installed Term. a waiver of the charges associated with 56K, T-1, T-3, OC-3 and or in service during the 6.13.(A)(6). Customer will receive a waiver of its nonrecurring installation charges for Enhanced Toll Free Command Routing. 6.13.(A)(8). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed or in service during the Term. 6.13.(A)(9). Customer will receive a Type Three Discount of 75% on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 6.13.(A)(10). Customer will receive a waiver of its nonrecurring ACF and COC charges on all Sprint-provided Services 56K, T-1, T-3, OC-3, and OC-12 local access lines installed or in service during the Term. SPRINT SCHEDULE NO.12 Original Page 60399 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) 6.13.(A)(11). Customer will receive a waiver of its local access line installation charges (including nonrecurring COC and ACF charges) on Sprint-provided OC-3 or greater domestic local access lines installed or in service during the Term. 6.13.(A)(12). Customer will receive a waiver of its NRC for the installation of DNIS. 6.13.(A)(14). Customer will receive a waiver up to and not to exceed 15 Customer-requested Expedites. This waiver is only available within the first 18 months following the Fifth Amendment Commencement Date. This waiver is valid on the Fifth Amendment Commencement Date and not retroactive. This waiver is limited to connectivity of DS-1 or below. 6.13.(A)(15). Customer will receive a waiver up to and not exceed 15 Customer-requested Changes. This waiver is only available within the first 18 months following Fifth Amendment Commencement Date. This waiver is valid on the Fifth Amendment Commencement Date and not retroactive. This waiver is limited to connectivity of DS-1 or below. 6.13.(A)(16). Customer will receive a waiver Sprint will waive up to and not to exceed 15 Customer-requested Cancellations. This waiver is only available within the first 18 months following the Fifth Amendment Commencement Date. This waiver is valid on the Fifth Amendment Commencement Date and not retroactive. 6.13.(A)(17). Customer must use each DS-1 local access line installed under subsections above for 12 continuous months. If Customer disconnects any local access line receiving an installation waiver before the end of 12 months, Customer will pay Sprint a prorated portion of the waived installation charges based on the number of remaining months in the 12-month period. SPRINT SCHEDULE NO.12 Original Page 60400 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8957 CSA OPTION 3.8957 (Continued) 5.0 Discounts and Credits: (Continued) 6.13.(B). Customer must use each DS-3 local access line installed under subsections above for 12 continuous months. If Customer disconnects any local access line receiving an installation waiver before the end of 12 months, Customer will pay Sprint a prorated portion of the waived installation charges based on the number of remaining months in the 12-month period. 6.0 Other Classifications, Practices and Regulations: On the Fifth Amendment Commencement Date of the Agreement, Customer must be an existing Sprint Customer, Sprint must be the Customer’s preferred telecommunications provider and Customer must have its Corporate Headquarters located in St. Louis, MO. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO.12 Original Page 60401 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8958 CSA OPTION 3.8958 1.0 Term: The Term of this option expires 36 months from the Commencement Date. 2.0 Contributory & Network Services: The following services contribute to the Customer's MC: Sprint Voice VPN Solutions 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 5.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $2,100,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 5.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. SPRINT SCHEDULE NO.12 Original Page 60402 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8958 CSA OPTION 3.8958 CONTINUED) 5.0 Discounts and Credits: (Continued) Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0120 $0.0125 $0.0125 $0.0230 $0.0125 $0.0230 5.C. Customer will receive a Type Four Usage Discount on its interstate outbound SDS Sprint Voice VPN Solutions Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0245 $0.0265 $0.0265 $0.0360 5.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions (including FONCARD) Service Usage Charges, for states listed in the contract. Rate for on-on is $0.0120 Rates for on-off range from $0.0164 to $0.0754 Rates for off-on range from $0.0164 to $0.0754 Rates for off-off range from $0.0181 to $0.1493 Rates for FONCARD-on range from $0.0139 to $0.0754 Rates for FONCARD-off range from $0.0181 to $0.1220 SPRINT SCHEDULE NO.12 Original Page 60403 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8958 CSA OPTION 3.8958 CONTINUED) 5.0 Discounts and Credits: (Continued) 5.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges, for states listed in the contract. Rates for Dedicated rates range from $0.0139 to $0.0689 Rates for Switched rates range from $0.0181 to $0.1493 5.F. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0190 $0.0350 5.G. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0265 $0.0360 5.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound SDS Service Usage Charges, for states listed in the contract. Rate for on-on is $0.0245 Rates for on-off range from $0.0314 to $0.0839 Rates for off-on range from $0.0314 to $0.0904 Rates for off-off range from $0.0397 to $0.1643 SPRINT SCHEDULE NO.12 Original Page 60404 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8958 CSA OPTION 3.8958 CONTINUED) 5.0 Discounts and Credits: (Continued) 5.I. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges, for states listed in the contract, for states listed in the contract. Dedicated rates range from $0.0314 to $0.0904 Switched rates range from $0.0331 to $0.1189 5.J. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, for countries listed in the contract. Dedicated rates range from $0.0140 to $0.3800 Switched rates range from $0.0280 to $0.3956 5.K. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions Toll Free Service Usage Charges, for countries listed in the contract. Dedicated rates range from $0.0160 to $0.0900 Switched rates range from $0.0318 to $0.1000 5.L. Customer will receive a Type Three Discount of 50% on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in the contract. 5.M. Customer will receive a Type Three Discount of 50% on its international Sprint Voice VPN Solutions outbound Toll Free Service Usage Charges, except to those countries listed in the contract. 5.N. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. SPRINT SCHEDULE NO.12 Original Page 60405 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8958 CSA OPTION 3.8958 CONTINUED) 5.0 Discounts and Credits: (Continued) 5.N.16. Customer will receive a Type Three Discount of 75% on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 5.N.17. Customer will receive a Type Three Discount of 75% on its Sprint Voice VPN Solutions Sprint International Access FONCARD Service Usage Charges. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date, Customer must be an existing Sprint Voice VPN Solutions customer. If Customer does not meet this condition, Sprint may terminate this CSA. Customer must have headquarters located in Chicago, IL. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO.12 Original Page 60406 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959 1.0 Term: The Term of this option will expire June 1, 2016. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Clearline 1.5, 45 (Domestic, point-to-point IXC and not including Domestic extension of international private lines) Domestic Access 3.0 Minimum Service Commitments: Customer's MTC is $3,650,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, threeyear Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 5.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type On-On Price Per Minute $0.015 SPRINT SCHEDULE NO.12 Original Page 60407 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) Call Type On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.016 $0.016 $0.030 $0.060 $0.075 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.016 $0.030 5.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound SDS (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.031 $0.033 $0.033 $0.045 5.1.E. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.033 $0.045 SPRINT SCHEDULE NO.12 Original Page 60408 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) 5.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, for the states listed in the customer contract. Rates Rates Rates Rates Rates Rates for for for for for for on-on are $0.017 on-off range from $0.0157 to $0.0871 Off-on range from $0.0157 to $0.0871 off-off range from $0.230 to $0.1355 FONCARD-on range from $.0557 to $0.1271 FONCARD-off range from $0.0630 to $0.1755 5.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges, for states listed in the customer contract. Dedicated rates range from $0.0155 to $0.0617 Switched rates range from $0.0230 to $0.1355 SPRINT SCHEDULE NO.12 Original Page 60409 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) 5.1.H. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound On-On, On-Off, Off-On and FONCARD-On Service Usage Charges. State Delaware, Hawaii, Michigan, Mississippi, Nevada, Oklahoma, South Carolina, Tennessee Alabama, Kansas, Kentucky, Louisiana, Oregon Indiana, Minnesota, New Mexico, Rhode Island, West Virginia Idaho, Iowa, North Dakota, Vermont, Wyoming Discount 50% 40% 30% 20% 5.1.I. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound Off-Off and FONCARD-Off Service Usage Charges. State Delaware, Hawaii, Indiana, Kansas, Louisiana, Michigan, Mississippi, Nevada, South Carolina, Tennessee Alabama, Kentucky, Oklahoma, Rhode Island, West Virginia Iowa, New York, North Dakota, Oregon, Vermont, Wyoming Idaho, Minnesota, New Mexico Discount 50% 40% 30% 20% 5.1.J. Customer will receive a Type Three Net Effective Usage Discount on its intrastate dedicated Sprint Voice VPN Solutions Toll Free Service Usage Charges. State Delaware, Hawaii, Michigan, Mississippi, Nevada, Oklahoma, South Carolina, Tennessee Alabama, Kansas, Kentucky, Louisiana, Oregon Indiana, Minnesota, Nebraska, New Mexico, Rhode Island, West Virginia Idaho, Iowa, North Dakota, Vermont, Wyoming Discount 50% 40% 30% 20% SPRINT SCHEDULE NO.12 Original Page 60410 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) 5.1.K. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges. State Delaware, Hawaii, Indiana, Kansas, Louisiana, Michigan, Mississippi, Nevada, South Carolina, Tennessee Alabama, Kentucky, Oklahoma, Rhode Island, West Virginia Iowa, North Dakota, Oregon, Vermont, Wyoming Idaho, Minnesota, New Mexico Discount 50% 40% 30% 20% 5.1.L. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges, for countries listed in the customer contract. Dedicated rates range from $0.025 to $0.150 Switched rates range from $0.040 to $0.162 5.1.M. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges, for countries listed in the customer contract. Dedicated rates range from $0.028 to $0.200 Switched rates range from $0.043 to $0.215 SPRINT SCHEDULE NO.12 Original Page 60411 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) 5.1.N. Customer will receive a Type Three Discount of 25% on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD)Service Usage Charges, except to those countries listed in Section 5.1.L. 5.1.O. Customer will receive a Type Three Discount of 25% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 5.1.M. 5.1.P. Customer will receive a waiver of its $0.01 ANI surcharge. 5.4.A. Customer a Type Four Discount on the MRC per circuit and per IXC circuit mile for the interexchange portion of each interstate or intrastate Clearline 1.5 private line circuit with an individual circuit term of one year or longer, installed prior to January 1, 2012 and in service during the Term. Circuit Speed DS-1 Mileage Band (or Minimum Minimum 200-300 301-400 401-500 501-750 751-1,000 1,001+ Per Circuit Mile 1 Year 2 Year 3 Year $281 $281 N/A $1.21 $1.21 N/A $0.90 $0.90 N/A $0.73 $0.73 N/A $0.59 $0.59 N/A $0.46 $0.46 N/A $0.35 $0.35 N/A SPRINT SCHEDULE NO.12 Original Page 60412 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) 5.4.A.(1). Customer certifies that at least 10% of the traffic carried on its Sprint services network (e.g., Voice, Frame Relay, etc.) discounted under this CSA will be interstate origination. 5.4.B. Customer a Type Four Discount on the MRC per circuit and per IXC circuit mile for the interexchange portion of each interstate or intrastate Clearline 45 private line circuit with an individual circuit term of one year or longer, installed prior to January 1, 2012 and in service during the Term. Circuit Speed DS-3 Mileage Band (or Minimum Minimum 200-300 301-400 401-500 501-750 751-1,000 1,001+ Per Circuit Mile 1 Year 2 Year 3 Year $1,167 $1,167 N/A $5.71 $5.71 N/A $4.64 $4.64 N/A $4.03 $4.03 N/A $3.43 $3.43 N/A $2.96 $2.96 N/A $2.55 $2.55 N/A 5.4.C. Customer certifies that at least 10% of the traffic carried on its Sprint services network (e.g., Voice, Frame Relay, etc.) discounted under this CSA will be interstate origination. 5.4.D. Discounting applies to only circuits installed prior to January 1, 2012. SPRINT SCHEDULE NO.12 Original Page 60413 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) 5.6.B. Customer will receive a Type Four Discount of $270 on the MRC (including ACF and COC charges) for the local loop portion of the Sprint-provided T-1 local access lines at the NPA-NXXs (or successor NPA-NXXs), as listed in the customer contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. 5.6.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs, as listed in the customer contract, with a one-year or longer. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC rates range from $993 to $8,866 SPRINT SCHEDULE NO.12 Original Page 60414 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) 5.6.D.(1). Customer will receive a waiver of its domestic Sprint ISDN PRI D channel installation charges for circuits installed or in service during the Term. 5.6.D.(2). Customer will receive a Type Three Discount of 75% on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 5.6.E.(1). Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 5.6.F. For dedicated access at sites added during the Term of the CSA, but not priced in the Customer’s CSA, Customer will receive the dedicated access rate under any generally available promotion in the Sprint Schedules, in lieu of standard or list Schedule pricing. 5.6.G.(1). Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC. 5.6.G.(2). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). SPRINT SCHEDULE NO.12 Original Page 60415 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 5.0 Discounts and Credits: (Continued) 5.6.H. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided OC-3 local access line at the NPA-NXXs (or successor NPA-NXXs), as listed in the customer contract, with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. OCn discounting is valid only for unchannelized, linear, two-fiber interface at the customer premise. MRC rates range from $1,514 to $6,423 5.6.I. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided OC-12 local access line at the NPANXXs (or successor NPA-NXXs), as listed in the customer contract with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. OCn discounting is valid only for unchannelized, linear, two-fiber interface at the customer premise. MRC rates range from $3,828 to $13,695 SPRINT SCHEDULE NO.12 Original Page 60416 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8959 CSA OPTION 3.8959(Continued) 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. During each billing month of the Term, Customer must have its Corporate Headquarters located in Taylor, MI. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60417 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8960 CNSA OPTION 3.8960 1.0 Term: The Term of this option is 24 months from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Domestic Access International Private Line 3.0 Minimum Service Commitments: Customer's MAC is $0. 4.0 CNSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 3.2. Customer will receive a Type Four Discount on the MRC for the interexchange (“IXC”) portion of each International Private Line circuit with an individual circuit term of one year or longer, ordered the date specified in the Agreement. The IXC MRC does not include charges for Customer Premise Equipment, if required, or any domestic or foreign taxes (USF, VAT, etc.), if applicable. Local access charges are additional. Originating Location Eden Priarie,MN Bloomington, MN Terminating Location Halifax, CE Halifax, CE Bandwidth T-1 T-1 MRC $1,231 $1,231 NRC N/A N/A SPRINT SCHEDULE NO. 12 Original Page 60418 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8960 CNSA OPTION 3.8960 (CONTINUED) 5.0 Discounts and Credits: (Continued) 3.3.B. Customer will receive a Type Four Discount on the MRC for each Sprint-provided Domestic voice and Clearline T-1 local access line at the NPA-NXXs in the table below installed or in service during the Term in the applicable amount from the table below. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX 952-906 952-202 MRC $264 $147 As a normal course of technology evolution, Sprint periodically updates and upgrades its suite of services. As part of this evolution, Sprint may choose to substitute other offerings for the Sprint Domestic and International Private Line Service product sets. Sprint will not charge Customer early termination fees associated with Sprintinitiated circuit migrations. 6.0 Availability: This CNSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60419 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8961 CSA OPTION 3.8961 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $215,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Four Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $120,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 5.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Call Type Dedicated Switched FONCARD Price Per Minute $0.0180 $0.0320 $0.0920 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound SDS Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60420 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8961 CSA OPTION 3.8961 (Continued) 5.0 Discounts and Credits: (Continued) Call Type Dedicated Switched Price Per Minute $0.0380 $0.0520 5.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0180 $0.0320 5.1.E. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0380 $0.0520 5.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. State California Delaware Massachusetts Michigan New Jersey New York Pennsylvania Virginia Price Per Minute Dedicated Switched $0.0280 $0.0350 $0.0280 $0.0370 $0.0340 $0.0430 $0.0280 $0.0360 $0.0450 $0.0690 $0.0400 $0.0700 $0.0380 $0.0680 $0.0350 $0.0520 FONCARD $0.0950 $0.0970 $0.1030 $0.0960 $0.1290 $0.1300 $0.1280 $0.1120 5.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60421 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8961 CSA OPTION 3.8961 (Continued) 5.0 Discounts and Credits: (Continued) State California Delaware Massachusetts Michigan New Jersey New York Pennsylvania Virginia Price Per Minute Dedicated Switched $0.0270 $0.0350 $0.0300 $0.0390 $0.0290 $0.0390 $0.0280 $0.0350 $0.0440 $0.0670 $0.1010 $0.1820 $0.0510 $0.0820 $0.0360 $0.0530 5.1.H. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions outbound Service Usage Charges. State Connecticut, Hawaii, Kansas, Mississippi, Nevada and Tennessee Illinois, Kentucky, Louisiana, Maine, Ohio, and Wisconsin Alabama, Indiana, Nebraska, New Mexico, Oregon, Rhode Island and West Virginia Colorado, Idaho, Iowa, Maryland, Montana, New Hampshire, North Dakota, and Wyoming Discount 40% 30% 20% 10% 5.1.I. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Mississippi and Tennessee Hawaii, Illinois, Kansas, Kentucky, Louisiana, Maine, Nevada, Ohio, Oklahoma, and Wisconsin Alabama, Minnesota, Nebraska, New Mexico, Oregon and Rhode Island Colorado, Idaho, Indiana, Maryland, Montana, New Hampshire, North Dakota, West Virginia and Wyoming Discount 40% 30% 20% 10% SPRINT SCHEDULE NO. 12 Original Page 60422 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8961 CSA OPTION 3.8961 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.J. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Mississippi, Nevada, Ohio, Tennessee and Wisconsin Illinois, Kansas, Kentucky, and Oklahoma Alabama, Iowa, Maryland, Montana, New Hampshire, Rhode Island and West Virginia Colorado, Idaho, Minnesota, Nebraska, New Mexico, North Dakota, Oregon, Vermont, Washington and Wyoming Discount 40% 30% 20% 10% 5.1.K. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Mississippi, Nevada, Ohio, Tennessee and Wisconsin Illinois, Kansas, Kentucky, and New Hampshire Alabama, Iowa, Maryland, Montana, Oklahoma, Rhode Island and West Virginia Colorado, Minnesota, Nebraska, North Dakota, Oregon, Vermont and Wyoming Discount 40% 30% 20% 10% 5.1.L. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Country Canada Price Per Minute Dedicated $0.0200 Switched $0.0350 SPRINT SCHEDULE NO. 12 Original Page 60423 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8961 CSA OPTION 3.8961 (Continued) 5.0 Discounts and Credits: (Continued) Country China Denmark France Germany Hong Kong Italy Japan Netherlands United Kingdom Price Per Minute Dedicated $0.0270 $0.0250 $0.0250 $0.0300 $0.0320 $0.0290 $0.0360 $0.0300 $0.0290 Switched $0.0420 $0.0400 $0.0400 $0.0450 $0.0470 $0.0440 $0.0510 $0.0450 $0.0440 5.1.M. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 4.1.L. 5.1.N. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges. Country Canada China Denmark France Germany Hong Kong Italy Japan Netherlands United Kingdom Price Per Minute Dedicated $0.0380 $0.3810 $0.0700 $0.1050 $0.0600 $0.0670 $0.0500 $0.2480 $0.0830 $0.0670 Switched $0.0530 $0.3960 $0.0950 $0.1200 $0.0750 $0.0820 $0.0650 $0.2630 $0.0980 $0.0820 5.1.O. Customer will receive a Type Three Discount of 30% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 4.1.N. SPRINT SCHEDULE NO. 12 Original Page 60424 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8961 CSA OPTION 3.8961 (Continued) 5.0 Discounts and Credits: (Continued) 5.6.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC rates range from $162 to $176 per month 6.6 Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60425 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM SERVICE AGREEMENTS 3.8962 CSA OPTION 3.8962 1.0 Term: The Term of this option is 12 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Sprint Interactive Toll Free Domestic Access 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 2.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, one-year Term, $120,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this contract. 2.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0160 $0.0180 $0.0180 $0.0330 $0.0645 $0.0780 SPRINT SCHEDULE NO. 12 Original Page 60426 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM SERVICE AGREEMENTS 3.8962 CSA OPTION 3.8962 (Continued) 5.0 Discounts and Credits: (Continued) 2.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (excluding FONCARD) SDS Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0320 $0.0345 $0.0345 $0.0480 2.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0140 $0.0285 2.1.E. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0345 $0.0480 2.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges for the states listed in the contract. Rates Rates Rates Rates Rates Rates for for for for for for On-On $0.0140 On-Off range from $0.0172 to $0.0948 Off-On range from $0.0172 to $0.0948 Off-Off range from $0.0191 $0.1645 FONCARD-On range from $0.0672 to $0.1448 FONCARD-Off range from $0.0691 to $0.2145 SPRINT SCHEDULE NO. 12 Original Page 60427 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM SERVICE AGREEMENTS 3.8962 CSA OPTION 3.8962 (Continued) 5.0 Discounts and Credits: (Continued) 2.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges for the states listed in the contract. Rates range from $0.0176 to $0.0858 per minute for Dedicated Rates range from $0.0191 to $0.1645 per minute for Switched 2.1.H. Customer will receive a Type Four Usage Discount on its international (Domestic origination, Sprint Voice VPN Solutions outbound SDS(including FONCARD) Service Usage Charges for the countries listed in the contract. Rates range from $0.0200 to $0.0930 per minute for Dedicated Rates range from $0.0350 to $1080 per minute for Switched 2.1.I. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the countries listed in the contract. Rates range from $0.0200 to $0.1500 per minute for Dedicated Rates range from $0.0315 to $0.1615 per minute for Switched SPRINT SCHEDULE NO. 12 Original Page 60428 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM SERVICE AGREEMENTS 3.8962 CSA OPTION 3.8962 (Continued) 5.0 Discounts and Credits: (Continued) 2.1.J. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 2.1.H. 2.1.K. Customer will receive a Type Three Discount of 30% on its Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in Section 2.1.I. 2.2.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service surcharges. Feature Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back To Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Surcharge (Per Toll Free Number, Per Call Surcharge $0.060 $0.060 $0.050 $0.080 $0.050 $0.010 $0.010 $0.010 $0.010 $0.050 $0.050 $0.010 2.2.A.(1). Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.1200 per call. SPRINT SCHEDULE NO. 12 Original Page 60429 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM SERVICE AGREEMENTS 3.8962 CSA OPTION 3.8962 (Continued) 5.0 Discounts and Credits: (Continued) 2.2.A.(2). Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice From Tape Loading Voice From Tape – Foreign Language Database Installation (Includes Database Routing, Security Codes, Validated CallerEntered Codes Or Agent Transfer Speed Dial) Management Reports Installation (Includes Call Count, Call Referral, Voice Recognition) Marketing Reports Installation (Includes Menu, Code, Survey Program Summary) Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 per program $150 per report $150 per report $150 per report $500 per request $250 per change occurrence SPRINT SCHEDULE NO. 12 Original Page 60430 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM SERVICE AGREEMENTS 3.8962 CSA OPTION 3.8962 (Continued) 5.0 Discounts and Credits: (Continued) 2.2.A.(3). Customer will receive a Type Four Discount on the monthly recurring charges for its Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Daily Reports Weekly Reports Monthly Reports Agent Transfer Speed (1-15 Codes) Agent Transfer Speed (16-500 Codes) Agent Transfer Speed (501-1000 Codes) Agent Transfer Speed (1001-3000 Codes) Dial Monthly Recurring Charge $100 per program $50 per 30-second slot $750 per report (web-based delivery) $250 $150 No Charge Dial $200 Dial $400 Dial $750 SPRINT SCHEDULE NO. 12 Original Page 60431 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE AGREEMENTS 3.8962 CSA OPTION 3.8962 (Continued) 5.0 Discounts and Credits: (Continued) 2.6.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs)listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC Rates range from $141 to $327 2.7. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 2.7.D.(8). 75% of the Enhanced Toll Free Charge charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 2.7.D.(12). Customer will receive a 50% discount on Real Time Ani per call fees. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO.12 Original Page 60432 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8963 CSA OPTION 3.8963 1.0 Term: The Term of this option will expire on June 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $100,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $540,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions interstate outbound (including FONCARD) Service Usage Charges. SPRINT SCHEDULE NO.12 Original Page 60433 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8963 CSA OPTION 3.8963 (Continued) 5.0 Discounts and Credits: (Continued) Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0190 $0.0210 $0.0210 $0.0360 $0.0710 $0.0860 3.1.C. Customer will receive a Type Four Usage Discount on its interstate outbound SDS Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0390 $0.0410 $0.0410 $0.0560 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0210 $0.0360 3.1.E. Customer will receive a Type Four Usage Discount on its interstate Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0410 $0.0560 SPRINT SCHEDULE NO.12 Original Page 60434 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM NnpaETWORK SERVICE ARRANGEMENTS 3.8963 CSA OPTION 3.8963 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate, interLATA, intraLATA outbound (including FONCARD) Service Usage Charges for the states listed in the contract. Rates for On-On are $0.0250 per minute Rates for On-Off range from $0.0232 to $0.0884 per minute Rates for Off-On range from $0.0232 to $0.0884 per minute Rates for Off-Off range from $0.0274 to $0.1523 Rates for FONCARD-On range from $0.0216 to $0.0882 per minute Rates for FONCARD-Off range from $0.0522 to $0.1458 per minute 3.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate, interLATA, intraLATA Toll Free Service Usage Charges for the states listed in the contract. Rates range from $0.0232 to $0.0859 for Dedicated Rates range from $0.0274 to $0.1543 for Switched SPRINT SCHEDULE NO.12 Original Page 60435 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8963 CSA OPTION 3.8963 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.H. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Price Per Minute Country Dedicated Switched Canada $0.0150 $0.0300 China $0.0190 $0.0340 Hong Kong $0.0300 $0.0450 India $0.1860 $0.2010 Mexico $0.0840 $0.0990 3.1.I. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges. Rates range from $0.0350 to $0.0500 for Dedicated Rates range from $.3200 to $0.3350 for Switched 3.1.J. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice VPN Solutions outbound and Sprint Voice VPN Solutions FONCARD Service Usage Charges except to those countries listed in Section 3.1.H. 3.1.K. Customer will receive a Type Three Discount of 30% on its international Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in Section 3.1.I. 3.1.L. Customer will receive a Type Three Discount of 45% on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. SPRINT SCHEDULE NO.12 Original Page 60436 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8963 CSA OPTION 3.8963 (Continued) 5.0 Discounts and Credits: (Continued) 3.8.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs), as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Rates range from $118 to $826 for monthly recurring charges 3.8.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. OCn Discounting is valid only for unchannelized, linear, two-fiber interface at the customer premise. NPA/NXX 615-885 MRC $2366 3.9 Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 3.9.D.(8)Customer will receive a Type three Discount of 75% on its Enhanced Toll Free Change charges for Area Code Routing, All Allocation, Day of Week Routing, Day of Year routing, Time of Day Routing, and Area Code/Exchange Routing. 3.9.D.(12)Customer will receive a waiver of its Real Time ANI per call fees. SPRINT SCHEDULE NO.12 Original Page 60437 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8963 CSA OPTION 3.8963 (Continued) 6.0 Other Classifications, Practices and Regulations: On the Commencement Date, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60438 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8964 CSA OPTION 3.8964 1.0 Term: The Term of this option is 24 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.B. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $960,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this contract. 3.1.C. Customer will receive a Type Four Usage Discount on its interstate (including FONCARD) Service Usage Charges. Call Type On-On On-Off Off-On Off-Off FONCARD-On FONCARD-Off Price Per Minute $0.0100 $0.0130 $0.0130 $0.0270 $0.0460 $0.0670 SPRINT SCHEDULE NO. 12 Original Page 60439 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8964 CSA OPTION 3.8964 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) SDS Service Usage Charges. Call Type On-On On-Off Off-On Off-Off Price Per Minute $0.0265 $0.0280 $0.0280 $0.0420 3.1.E. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0130 $0.0270 3.1.F. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0290 $0.0420 SPRINT SCHEDULE NO. 12 Original Page 60440 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8964 CSA OPTION 3.8964 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions and Sprint Voice VPN Solutions FONCARD Service Usage Charges for the states listed in the Agreement. Per Per Per Per Per On Per Off minute minute minute minute minute Rates Rates Rates Rates Rates are $0.0100 for On-On range from $0.0207 to range from $0.0207 to range from $0.0253 to range from $0.0707 to $0.0988 $0.0988 $0.2324 $0.1488 for for for for On-Off Off-On Off-Off FONCARD- minute Rates range from $0.0753 to $0.2824 for FONCARD- 3.1.H. Customer will receive a Type Three Discount of 45%,instead of the all other discounts, on its intrastate Outbound SDS Sprint Voice VPN Solutions Usage Charges. 3.1.I. Customer will receive a Type Four Usage Discount on its intrastate Spring Voice VPN Solutions Toll Free Service Usage charged for the states listed in the Agreement. Rates range from $0.0207 to $0.1496 per minute for Dedicated Rates range from $0.0253 to $0.2832 per minute for Switched 3.1.J. Customer will receive a Type Three Discount of 45%, instead of the all other discounts, on its intrastate Toll Free SDS Sprint Voice VPN Solution Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60441 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8964 CSA OPTION 3.8964 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.K. Customer will receive a Type Four Usage Discount on international (domestic origination) Sprint Voice VPN Solutions and Sprint Voice VPN Solutions FONCARD Service Usage Charges for the countries listed in the Agreement. Rates range from $0.0160 to $5.1130 per minute for Dedicated Rates range from $0.0290 to $5.1280 per minute for Switched 3.1.L. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges for the countries listed in the Agreement. Rates range from $0.0220 to $0.2760 per minute for Dedicated Rates range from $0.0370 to $0.2910 per minute for Switched 3.1.M. Customer will receive a Type Three Discount of 30%, instead of the all other discounts, on its international (Domestic origination)Sprint Voice VPN Solutions Outbound and Sprint Vice VPN solutions FONCARD Service Usage Charges, except for countries listed in 3.1.J of the Agreement. 3.1.N. Customer will receive a Type Three Discount of 30%, instead of the all other discounts, on International Toll Free Service Usage Charges, except for countries listed in 3.1.K. of the Agreement. 3.1.O. Customer will receive a Type Three Discount of 25%, instead of the all other discounts, on International (Domestic origination) Outbound SDS Sprint Voice VPN Solutions Service Charges. SPRINT SCHEDULE NO. 12 Original Page 60442 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8964 CSA OPTION 3.8964 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.P.(1). Customer will receive a Type Three Discount of 50% on Real Time ANI per call fees. 3.6. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60443 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8965 CSA OPTION 3.8965 1.0 Term: The Term of this option is 36 months from the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MTC is $1,000,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, one-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. SPRINT SCHEDULE NO. 12 Original Page 60444 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8965 CSA OPTION 3.8965 5.0 Discounts and Credits: (Continued) 4.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Rates range from $0.0120 to $0.0790 per minute. 4.1.C. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges for the states listed in the Agreement. Rates range from $0.0150 to $0.1704 per minute. 4.1.D. Customer will receive a Type Four Net Effective Usage Discount on its interstate Toll Free Service Usage Charges for the states listed in the Agreement. Rates range from $0.0150 to $0.0290 per minute. 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges for the states listed in the Agreement. Rates range from $0.0186 to $0.1587 per minute. 4.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges for the countries listed in the Agreement. Rates range from $0.017 to $0.090 per minute. SPRINT SCHEDULE NO. 12 Original Page 60445 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8965 CSA OPTION 3.8965 5.0 Discounts and Credits: (Continued) 4.1.G. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges for the countries listed in the Agreement. Rates range from $0.025 to $0.295 per minute. 4.1.H. Customer will receive a Type Three Discount of 25%,instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except in those countries listed in Section 4.1.F. 4.1.I. Customer will receive a Type Three Discount of 25%, instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in Section 4.1.G. 4.5.B. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order term for that local access line. If Customer disconnects a Sprint-provided Domestic local access line before the end of its applicable Order term, Customer will pay Sprint (the applicable Order term termination liability described in this Agreement, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order term. SPRINT SCHEDULE NO. 12 Original Page 60446 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8965 CSA OPTION 3.8965 5.0 Discounts and Credits: (Continued) 4.5.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs), installed or in service during the Term. Local access lines included in the Agreement are not eligible for Schedule Access Term Plan Discounts. Rates range from $100 to $502 for the monthly recurring charge. 4.9.A. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 4.9.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 4.9.C. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. SPRINT SCHEDULE NO. 12 Original Page 60447 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8965 CSA OPTION 3.8965 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60448 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8966 CSA OPTION 3.8966 1.0 Term: The Term of this option is 12 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Interactive Toll Free (IATF) Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $36,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, one-year Term, $36,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Three Usage Discount on its interstate outbound (excluding FONCARD) Service Usage Charges. Call Type Dedicated Switched Discount 71.0% 70.0% SPRINT SCHEDULE NO. 12 Original Page 60449 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8966 CSA OPTION 3.8966 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Three Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Discount 71.0% 70.0% 3.1.D. Customer will receive a Type Three Net Effective Usage Discount excluding FONCARD on its intrastate Outbound SDS in the following state. Kansas Dedicated Switched Discount 57.0% 56.0% 3.1.E. Customer will receive a Type Three Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the following state. Kansas Dedicated Switched Discount 57.0% 56.0% SPRINT SCHEDULE NO. 12 Original Page 60450 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8966 CSA OPTION 3.8966 5.0 Discounts and Credits: (Continued) 3.1.F. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice VPN Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 3.2. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service per call surcharges. Feature Stand Alone Agent Transfer 2-way) Surcharge (Per Toll Free Number, Per Call Surcharge $0.04 3.2.(1) Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Stand Alone Program Installation Program Installation - Agent Transfer 2-way Program Installation - Agent Transfer 3-way Data Base Installation Agent Transfer Report Installation Expedited Installation Charges Program Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $400 per Request $150 per Request $500 per request $250 per change occurrence SPRINT SCHEDULE NO. 12 Original Page 60451 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8966 CSA OPTION 3.8966 5.0 Discounts and Credits: (Continued) 3.2.(2) Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000 per contract year. For non-recurring charges in excess of $5,000, Customer will be charged rate as listed above. 3.2.(3) Customer will receive a Type Four Discount on the monthly recurring charges for its Sprint Interactive Toll Free Service features. Feature Program Service Fee Voice Slot/Storage Charge Daily Agent Transfer Report Weekly Agent Transfer Report Monthly Agent Transfer Report Agent Transfer Speed Dial (1-15 Codes) Agent Transfer Speed Dial (16-500 Codes) Agent Transfer Speed Dial (501-1000 Codes) Monthly Recurring Charge $100 per program $50 per 30 second slot $750 per month(web-based delivery $250 $150 No charge $200 $400 3.3.C. Customer will receive a Type Four Discount on the MRCs (including ACF and COC) for each Sprint-provided local access lines at the NPA-NXXs (or successor NPA-NXXs)listed in the contract, with a 1-year or longer, Order Term, installed during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The monthly recurring charge is $141.00. SPRINT SCHEDULE NO. 12 Original Page 60452 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8966 CSA OPTION 3.8966 5.0 Discounts and Credits: (Continued) 3.4 Specified monthly recurring charges and nonrecurring charges for service provided under this contract may be credited or waived. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60453 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8967 CSA OPTION 3.8967 1.0 Term: The Term of this option is the Initial Term, and any applicable Renewal Term(s), Month-to-Month Term and RampDown Period elected by Customer. The Term will begin on the Effective date of this Agreement and will end twentyfour (24) months thereafter (the “Initial Term”). 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Customer's MAC is $1,242,440 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 2.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $540,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 2.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Per minute rates range from $0.0170 to $0.0680. SPRINT SCHEDULE NO. 12 Original Page 60454 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8967 CSA OPTION 3.8967 (Continued) 5.0 Discounts and Credits: (Continued) 2.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0170 $0.0280 2.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound Service Usage Charges in the states listed in the contract. Rates range from $0.0230 to $0.2710 per minute. 2.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the states listed in the contract. Rates range from $0.0210 to $0.1510 per minute. 2.F. Customer will receive a Type Four Net Effective Usage Discount on its international (Domestic origination Outbound Service Usage Charges in the countries listed in the contract. Rates range from $0.0160 to $0.1690 per minute. 2.G. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, except in those countries listed in Section 2.F. 2.H. Customer will receive a Type Four Usage Discount on International Toll Free Service Usage Charges from the countries listed in the contract. Rates range from $0.0180 to $0.2440 per minute SPRINT SCHEDULE NO. 12 Original Page 60455 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8967 CSA OPTION 3.8967 (Continued) 5.0 Discounts and Credits: (Continued) 2.I. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, except in those countries listed in Section 2.H. 3.6 Customer will receive a credit in the amount of $180,000 in the 2nd billing month after the Commencement Date. 3.8 Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60456 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8968 CSA OPTION 3.8968 1.0 Term: The Term of this option is 24 months from the Commencement Date of the Agreement. Clearline will expire June 30, 2017 and after such date the foregoing products and services will cease to be available for purchase or use by Customer. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Clearline Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $15,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.2.A. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate or intrastate Clearline private line circuit installed after the effective date of the Agreement or in service during the Term for NPA-NXXs as listed in the contract. MRC rates range from $415 to $463.54. 3.2.B. Customer certifies that at least 10% of the telecommunications services carried on its Sprint dedicated network will be interstate. SPRINT SCHEDULE NO. 12 Original Page 60457 ___ Revised Page _____ Cancels ________ Page ______ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8968 CSA OPTION 3.8968 5.0 Discounts and Credits: 3.3.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC rates range from $177 to $264. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO.12 Original Page 60458 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8969 CSA OPTION 3.8969 1.0 Term: The Term of this option will expire on April 30, 2016. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $3,150,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 6.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 6.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Rates range from $0.0160 to $0.0400 SPRINT SCHEDULE NO.12 Original Page 60459 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8969 CSA OPTION 3.8969 (Continued) 5.0 Discounts and Credits: 6.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0310 $0.0460 6.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0160 $0.0310 6.1.E. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free SDS Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0310 $0.0460 SPRINT SCHEDULE NO.12 Original Page _____ 1st Revised Page 60460 Cancels Original Page 60460 Effective January 14, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8969 CSA OPTION 3.8969 (Continued) 5.0 Discounts and Credits: (Continued) 6.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, for the states listed in the contract. Rates range from $0.0212 to $0.1813 6.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges, for the states listed in the contract. Rates range from $0.0212 to $0.1513 6.1.H. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, for the countries listed in the contract. Rates range from $0.0200 to $4.7020 6.1.I. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges, for the countries listed in the contract. Rates range from $0.0310 to $1.0830 6.1.J. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 6.1.H. SPRINT SCHEDULE NO.12 Original Page _____ 1st Revised Page 60461 Cancels Original Page 60461 Effective January 14, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8969 CSA OPTION 3.8969 (Continued) 5.0 Discounts and Credits: (Continued) 6.1.K. Customer will receive a Type Three Discount of 30% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 6.1.I. 6.1.L. Customer will receive a Type Four Discount of $0.50 on its Sprint Voice Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 6.1.M. Customer will receive a Type Three Discount of 50% on its Sprint Voice Solutions Sprint International Access Service Usage Charges. 6.1.N. Customer will receive a Type Four Discount of $0.75 on its interstate and intrastate Sprint Voice Solutions Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion). 6.13.B. Customer will receive a Type Four Discount of $100 on its domestic ISDN PRI D channel MRCs for circuits installed or in service during the Term. 6.13.C. Customer will receive a waiver of the monthly recurring and installation COC/Collocated Access charges for Collocated local access lines installed during the Term. 6.13.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the Sprint-provided DDS local access line at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $68 to $345. SPRINT SCHEDULE NO.12 Original Page _____ 1st Revised Page 60462 Cancels Original Page 60462 Effective January 14, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8969 CSA OPTION 3.8969 (Continued) 5.0 Discounts and Credits: (Continued) 6.13.E. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the Sprint-provided DS1 local access line at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $64 to $1,034. 6.13.F. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the Sprint-provided DS3 local access line at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $943 to $11,377. 6.13.G. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of moths remaining in the Order Term. 6.13.H. Access ordered for Customer locations under this CSA will receive prevailing Customer Access Pricing Promotion (CAP) rates at the time of order. Customer acknowledges that CAP rates are subject to change. SPRINT SCHEDULE NO.12 Original Page _____ 1st Revised Page 60463 Cancels Original Page 60463 Effective January 14, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8969 CSA OPTION 3.8969 (Continued) 5.0 Discounts and Credits: (Continued) 6.14. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 6.14.(A)(14). Customer will receive a waiver up to and not to exceed 15 Customer-requested Expedites. This waiver is only available within the first 18 months following the Fifth Amendment Commencement Date. This waiver is valid on the Fifth Amendment Commencement Date and not retroactive. This waiver is limited to connectivity of DS-1 or below. 6.14.(A)(15). Customer will receive a waiver up to and not exceed 15 Customer-requested Changes. This waiver is only available within the first 18 months following Fifth Amendment Commencement Date. This waiver is valid on the Fifth Amendment Commencement Date and not retroactive. This waiver is limited to connectivity of DS-1 or below. 6.14.(A)(16). Customer will receive a waiver Sprint will waive up to and not to exceed 15 Customer-requested Cancellations. This waiver is only available within the first 18 months following the Fifth Amendment Commencement Date. This waiver is valid on the Fifth Amendment Commencement Date and not retroactive. 6.0 Other Classifications, Practices and Regulations: On the Fifth Amendment Commencement Date of the Agreement, Customer must be an existing Sprint Customer, Sprint must be the Customer’s preferred telecommunications provider and Customer must have its Corporate Headquarters located in St. Louis, MO. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60464 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8970 CSA OPTION 3.8970 1.0 Term: The Term of this option is 24 months, beginning on the Commencement Date of the Agreement. All switched access locations must be activated within 30 days and all dedicated access locations must be activated withing 60 days from the date Customer signs the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the initial Term. At the end of the initial term, the term will renew on a month-to-month basis at the thencurrent Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the initial term, and Customer’s minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $22,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. SPRINT SCHEDULE NO. 12 Original Page 60465 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8970 CSA OPTION 3.8970 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $36,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Rates range from $0.0190 to $0.0297 per minute 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Rates range from $0.0190 to $0.0297 per minute 3.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound Service Usage Charges in the states listed in the contract. Rates range from $0.0315 to $0.0400 per minute. 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the states listed in the contract. Rates range from $0.0315 to $0.0400 per minute. 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its international (Domestic origination Outbound Service Usage Charges in the countries listed in the contract. Rates range from $0.0290 to $0.9930 per minute SPRINT SCHEDULE NO. 12 Original Page 60466 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8970 CSA OPTION 3.8970 (Continued) 5.0 Discounts and Credits: (Continued) 3.3.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided local access lines, with a 2-year or older Order Term at an NPA-NXX (or successor NPA-NXX), as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC is $280 3.4.A. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 3.4.B. Customer must use each local access line, port, or PVC receiving a waiver for 24 continuous months (the “Usage Period”). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60467 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8971 CSA OPTION 3.8971 1.0 Term: The Term of this option will expire June 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $2,500,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, two-year Term, $1,500,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this Agreement. SPRINT SCHEDULE NO. 12 Original Page 60468 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8971 CSA OPTION 3.8971 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Rates range from $0.0125 to $0.0300 per minute. 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0140 $0.0260 5.1.D. Customer will receive a Type Four Net Effective Usage Discount on its interstate Outbound SDS Service Usage Charges. Rates range from $0.0275 to $0.0420 per minute. 5.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate FONCARD Service Usage Charges for the states listed in the contract. Rates range from $0.0125 to $0.1615 per minute. SPRINT SCHEDULE NO. 12 Original Page 60469 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8971 CSA OPTION 3.8971 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.F. Customer will receive a Type Three Net Effective Discount of 35%, in lieu of all other discounts on its intrastate outbound SDS Voice VPN Solutions service usage Charges. 5.1.G. Customer will receive a Type Four Usage Discount on its intrastate Toll Free Usage Charges for the countries listed in the contract. Rates range from $0.0215 to $0.0800 per minute. 5.1.H. Customer will receive a Type Three Net Effective Discount of 35%, in lieu of all other discounts on its intrastate Toll Free Service Usage Charges, except in the states listed in Section 5.1.G. above. 5.1.I. Customer will receive a Type Four Usage Discount on its international (domestic origination)outbound and FONCARD Service Usage Charg+es to the countries listed in the contract. Rates range from $0.0190 to $0.6840 per minute. 5.1.J. Customer will receive a Type Three Net Effective Discount of 35%, in lieu of all other discounts on its international (domestic origination) outbound and FONCARD Service Usage Charges, except for countries listed in Section 5.1.I. of the contract. 5.1.K. Customer will receive a Type Four Usage Discount on International Toll free Service Usage Charges from the countries listed in the contract. Rates range from $0.0356 to $0.2130 per minute. SPRINT SCHEDULE NO. 12 Original Page 60470 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8971 CSA OPTION 3.8971 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.L. Customer will receive a Type Three Net Effective Discount of 35%, in lieu of all other discounts on its international Toll Free Service Usage Charges except for the countries listed in Section 5.1.K of the contract. 5.1.M. Customer will receive a Type Three Net Effective Discount of 35%, in lieu of all other discounts on its international (domestic origination) Outbound SDS Service Usage Charges. 5.1.N. Customer will receive a Type Three Net Effective Discount of 35%, in lieu of all other discounts on its international Toll Free SDS Service Usage Charges. 5.1.O. Customer will receive a Type Three Net Effective Discount of 75%, in lieu of all other discounts on its Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 5.1.P. Customer will receive a Type Three Net Effective Discount of 40%, in lieu of all other discounts on its Sprint International Access Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60471 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8971 CSA OPTION 3.8971 (Continued) 5.0 Discounts and Credits: (Continued) 5.11. Specified monthly recurring charges and non-recurring charges for services provided under this contract may be credited or waived. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer for the preceding 12 months. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60472 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8972 CSA OPTION 3.8972 1.0 Term: The Term of this option will expire 36 months from the Commencement Date. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $500,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, one-year Term, $1,500,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. SPRINT SCHEDULE NO. 12 Original Page 60473 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8972 CSA OPTION 3.8972 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. Rates range from $0.0140 to $0.0290 per minute. 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0160 $0.0290 3.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges to the states listed in the contract. Rates range from $0.016 to $0.1707 per minute. 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges from the states listed in the contract. Rates range from $0.0208 to $0.1707 per minute. 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its Outbound SDS Service Usage Charges excluding FONCARD Service Usage Charges. Rates range from $0.031 to $0.052 per minute. SPRINT SCHEDULE NO. 12 Original Page 60474 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8972 CSA OPTION 3.8972 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.G. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions intrastate Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.032 $0.052 3.1.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Outbound SIDS exlucding FONCARD Service Usage Charge for the states listed in the contract. Rates range from $0.03 to $0.19 per minute. 3.1.I. Customer will receive a Type Four Discount on its intrastate Toll Free SDS Service Usage Charges in the states listed in the contract. Rates range from $0.0358 to $0.1857 per minute. 3.1.J. Customer will receive a Type Four Discount on its international (Domestic origination) Sprint Voice VPN Solutions Outbound including FONCARD, to the countries listed in the contract. Rates range from $0.0150 to $0.2790 per minute. SPRINT SCHEDULE NO. 12 Original Page 60475 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 3.8972 CSA OPTION 3.8972 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.K. Customer will receive a Type Four Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the countries as listed in the contract. Rates range from $0.0350 to $0.1300 per minute. 3.1.L. Customer will receive a Type Three Discount of 25%, instead of the all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except in those countries listed in the contract. 3.1.M. Customer will receive a Type Three Discount of 25% instead of all other discounts, on its international Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries listed in the contract. 3.1.N. Customer will receive a Type Three Discount of 50% instead of all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions FONCARD per call surcharge. Customer will not receive a discount on the per call surcharge for pay-phone originated calls. 3.1.O. Customer will receive a Type Three Discount of 50% instead of all other discounts, on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a Discount on the per call surcharge for payphone-originated calls. 3.1.P. Customer will receive a Type Three Discount of 82%, instead of all other discounts, on its Sprint Voice VPN Solutions FONCARD Sprint International Access Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60476 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8972 CSA OPTION 3.8972 (Continued) 5.0 Discounts and Credits: (Continued) 3.4.B Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided local access line installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC rates range from $200 to $600 and 40% off list for MRCs above $2,200. 3.4.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) OC3 local access line at an NPA-NXXs, listed in the contract, (or successor NPANXXs), as listed in the contract, with a 1 year or long, Order term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC rates range from $1,675 to $16,055. 3.5.A. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 3.5.A.13. Customer will receive a waiver of the Enhanced Routing Change charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. SPRINT SCHEDULE NO. 12 Original Page 60477 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8972 CSA OPTION 3.8972 (Continued) 5.0 Discounts and Credits: (Continued) 3.5.17. Customer will receive a waiver on the Real Time ANI per call fees. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60478 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8973 CSA OPTION 3.8973 1.0 Term: The Term of this option is 12 months and will begin on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Clearline 1.5 Domestic Access 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7 and 8 apply. 5.0 Discounts and Credits: 2.1.A. Customer will receive a Type Four Discount on the Clearline 1.5 private line circuit, with an individual circuit term of 1 year or longer, installed after the effective date of the Agreement or in service during the Term. Originating NPA-NXX 213-127 Terminating NPA-NXX 540-345 Bandwidth DS1 MRC $500.00 2.1.A.(1). Customer certifies that at least 10% of the telecommunications services carried on its Sprint dedicated network will be interstate. SPRINT SCHEDULE NO. 12 Original Page 60479 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8973 CSA OPTION 3.8973 (Continued) 5.0 Discounts and Credits: (Continued) 2.2.B. Customer must use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this Agreement, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. 2.2.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs as listed in the conract (or successor NPANXXs), installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. MRC Rates range from $192 to $289 2.3.A. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 2.3.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO.12 Original Page 60480 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8974 CSA OPTION 3.8974 1.0 Term: The Term of this option expires June 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MC: Sprint Voice VPN Solutions 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 5.7.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in the contract. 5.7.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Rates range from $0.0120 to $0.0790 per minute. SPRINT SCHEDULE NO.12 Original Page 60481 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8974 CSA OPTION 3.8974 (CONTINUED) 5.0 Discounts and Credits: (Continued) 5.7.C. Customer will receive a Type Four Usage Discount on its interstate outbound SDS Sprint Voice VPN Solutions Service Usage Charges. Rates range from $0.0320 to $0.0450 per minute. 5.7.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Outbound Sprint Voice VPN Solutions (including FONCARD) Service Usage Charges, for states listed in the contract. Rates range from $0.0160 to $0.2896 per minute. 5.7.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Outbound Sprint Voice VPN Solutions SDS Service Usage Charges, for states listed in the contract. Rates range from $0.0360 to $0.2496 per minute. 5.7.F. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Dedicated Switched Price Per Minute $0.0150 $0.0250 5.7.G. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Rates range from $0.0221 to $0.2296 per minute. SPRINT SCHEDULE NO.12 Original Page 60482 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8974 CSA OPTION 3.8974 CONTINUED) 5.0 Discounts and Credits: (Continued) 5.7.H. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, for countries listed in the contract. Rates range from $0.0200 to $0.0650 per minute. 5.7.I. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions Toll Free Service Usage Charges, for countries listed in the contract. Rates range from $0.0340 to $0.2150 per minute. 5.7.J. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in the contract. 5.7.K. Customer will receive a Type Three Discount of 30% on its international Sprint Voice VPN Solutions outbound Toll Free Service Usage Charges, except to those countries listed in the contract. SPRINT SCHEDULE NO.12 Original Page 60483 ___ Revised Page _____ Cancels ___ Page _____ Effective January 7, 2016 CUSTOM NETWORK SERVICE ARRANGEMENTS 3.8974 CSA OPTION 3.8974 (CONTINUED) 5.0 Discounts and Credits: (Continued) 5.9.A. Specified monthly recurring charges for services provided under this contract may be credited or waived. 5.9.B. Customer must use each local access line, port, or PVC receiving a waiver for 36 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60484 ___ Revised Page _____ Cancels ___ Revised Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 1.0 Term: The Term of this option is 12 months, from the Commencement Date. The Minimum Service Commitment will not apply during this twelve month renewal period. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint VPN Premiere Sprint Interactive Toll Free Service Domestic Access 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Four Usage Discount on its interstate Sprint VPN Premiere outbound (including FONCARD) Service Usage Charges. The rates range from $0.0150 to $0.0280 per minute. 3.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint VPN Premiere outbound SDS Service Usage Charges. The rates range from $0.0350 to $0.0500 per minute. SPRINT SCHEDULE NO. 12 Original Page 60485 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint VPN Premiere Toll Free Service Usage Charges. The rates range from $0.0140 to $0.0265 per minute. 3.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint VPN Premiere outbound (including FONCARD) Service Usage Charges, for the states listed in the contract. The rates range from $0.0160 to $0.0780 per minute. 3.1.E. Customer will receive Type Three Net Effective Usage Discount of 55% on its intrastate Sprint Premiere outbound (including FONCARD) Service Usage Charges except for those states listed in the contract. 3.1.F. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint VPN Premiere Toll Free Service Usage Charges, for the states listed in the contract. The rates range from $0.0206 to $0.0780 per minute. 3.1.G. Customer will receive Type Three Net Effective Usage Discount of 60% on its intrastate Sprint Premiere Toll Free Service Usage Charges except from those states listed in the contract. 3.1.H. Customer will receive a Type Three Discount of 50% on its switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. SPRINT SCHEDULE NO. 12 Original Page 60486 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.I. Customer will receive a Type Three Discount of 50% on its dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. 3.1.J. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges, for the countries listed in the contract. The rates range from $0.0170 to $0.2490 per minute. 3.1.K. Customer will receive a Type Three Discount of 60% on its international (domestic origination) Sprint VPN Premiere outbound (including FONCARD) Service Usage Charges, except to those countries listed in the contract. 3.1.L. Customer will receive a Type Four Usage Discount on Sprint VPN Premiere International Toll Free Service Usage Charges from the countries listed in the contract. The rates range from $0.0310 to $0.3100 per minute. 3.1.M. Customer will receive a Type Three Discount of 60% on its Sprint VPN Premiere Toll Free Service Usage Charges, except from those countries listed in the contract. SPRINT SCHEDULE NO. 12 Original Page 60487 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.N. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound SDS Service Usage Charges, to the countries listed in the contract. The rates range from $0.0.0320 to $0.2640 per minute. 3.1.O. Customer will receive a Type Three Discount of 60% on its international (domestic origination) Sprint VPN Premiere outbound SDS Service Usage Charges, except to those countries listed in the contract. 3.1.P. Customer will receive a Type Three Discount of 35% on its Sprint VPN Premiere Sprint International Access per call surcharge for countries listed in the contract. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 3.1.Q. Customer will receive a Type Three Discount of 50% on its Sprint VPN Premiere Sprint International Access Service Usage Charges for countries listed in the contract. 3.2.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service features. SPRINT SCHEDULE NO. 12 Original Page 60488 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 (Continued) 5.0 Discounts and Credits: (Continued) Feature Base Surcharge Non-Call Referral usage Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Rate $0.040 per call $0.040/minute $0.030 per call $0.040 per call $0.060 per call $0.040 per call $0.010 per call $0.010 per call $0.010 per call $0.010 per call $0.040 per call $0.040 per call $0.010 per call Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.1800 per call. 3.2.B. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour SPRINT SCHEDULE NO. 12 Original Page 60489 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 (Continued) 5.0 Discounts and Credits: (Continued) Component Building Block Installation Management Reports Marketing Reports Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $400 per program $150 per report $150 per report $150 per report $500 per request $250 per change occurrence 3.2.C. Customer will receive a waiver of Customer’s Interactive Toll Free Service NRCs in an amount not to exceed $5,000 for the Term. For NRCs in excess of $5,000 Customer will receive the rates listed in the contract. 3.2.D. Customer will receive a Type Four Discount on the monthly recurring charges for its Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Custom En Route Message Daily Reports Weekly Reports Monthly Reports VIP Stats Reporting VIP Fax Reporting Agent Transfer Speed Dial (1-15 Codes) Agent Transfer Speed Dial (16-500 Codes) Agent Transfer Speed Dial (501-1000 Codes) Agent Transfer Speed Dial (1001-3000 Codes) Monthly Recurring Charge $75 per program $35 per 30 second slot $35 per program $150 per report (web-based delivery) $150 per month $100 per month $50 per report $50 per report No charge $150 $300 $500 SPRINT SCHEDULE NO. 12 Original Page 60490 1st Revised Page _____ Cancels Original Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.E. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service per call surcharges. Feature Stand-Alone Agent Transfer (2-way) Stand-Alone Agent Transfer (3-way) Surcharge (Per Toll Free Number, Per Call Surcharge $0.04 $0.06 3.2.F. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Stand Alone Agent Transfer 2-way Installation Stand Alone Agent Transfer 3-way Installation Speed Dial Installation Agent Transfer Report Expedited Installation Charge Program Change Charge Non-Recurring Charge $1,400 per program $1,600 per program $400 $150 $500 $250 per per per per request report request occurrence 3.10.A. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $2,539 to $2,607. SPRINT SCHEDULE NO. 12 Original Page 60491 2nd Revised Page _____ Cancels 1st Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 (Continued) 5.0 Discounts and Credits: (Continued) 3.10.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided OC3 local access line at the NPA-NXXs (or successor NPA-NXXs)as listed in the contract, with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. OCn discounting is valid only for unchannelized, linear, twofiber interface at the customer premise. The MRC rates range from $8,081 to $8,912. 3.10.C. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 3.10.D. Customer will receive a Type Four Discount of $200 on the MRC (including ACF and COC) for each Sprint-provided installed domestically T-1 local access line with a oneyear or greater Order Term. 3.10.E. Customer will receive a Type Four Discount of $100 on the MRC (including ACF and COC) for each Sprint-provided installed domestically 56k local access line with a oneyear or greater Order Term. 3.10.F. Customer will receive a Type Four Discount of $100 on the MRC for each domestic Sprint ISDN PRI D channel installed or in service during the Term. SPRINT SCHEDULE NO. 12 Original Page 60492 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8975 CSA OPTION 3.8975 (Continued) 5.0 Discounts and Credits: (Continued) 3.11. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60493 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 1.0 Term: The Term of this option expires June 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Interactive Toll Free Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $650,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $300,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. The rates range from $0.0125 to $0.0300 per minute. 4.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. The rates range from $0.0125 to $0.0240 per minute. SPRINT SCHEDULE NO. 12 Original Page 60494 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges for the states listed in the contract. The rates range from $0.0273 to $0.1424 per minute. 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges, for the states listed in the contract. The rates range from $0.0282 to $0.0824 per minute. 4.1.F. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions outbound Service Usage Charges. State Connecticut, Hawaii, Kansas, Mississippi, Nevada Kentucky, Louisiana, Maine, Ohio, South Carolina, Utah Alabama, Indiana, Nebraska, New Mexico, New York, Oregon, West Virginia Colorado, Delaware, Idaho, Iowa, Montana, New Hampshire, New Jersey, North Carolina, North Dakota, Wyoming Minnesota, Oklahoma, Vermont, Washington Discount 40% 30% 20% 10% 5% SPRINT SCHEDULE NO. 12 Original Page 60495 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.G. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Mississippi, Nevada, Ohio, South Carolina Kansas, Kentucky, Oklahoma, Utah Alabama, Iowa, Montana, New Hampshire, North Carolina, West Virginia Colorado, Idaho, Massachusetts, Minnesota, Nebraska, New Jersey, New Mexico, New York, North Dakota, Oregon, Vermont, Washington, Wyoming Discount 40% 30% 20% 10% 4.1.H. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Mississippi, South Carolina Hawaii, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Nevada, Ohio, Oklahoma, Utah Alabama, Delaware, Minnesota, Nebraska, New Mexico, Oregon Colorado, Idaho, Indiana, Montana, New Hampshire, New York, North Carolina, North Dakota, West Virginia, Wyoming Iowa, New Jersey Discount 40% 30% 20% 10% 5% SPRINT SCHEDULE NO. 12 Original Page 60496 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.I. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Mississippi, Nevada, Ohio, South Carolina Kansas, Kentucky, New Hampshire, Utah Alabama, Iowa, Montana, North Carolina, Oklahoma, West Virginia Colorado, Massachusetts, Minnesota, Nebraska, New York, North Dakota, Oregon, Vermont, Wyoming Delaware, Idaho, New Jersey, New Mexico, Washington Discount 40% 30% 20% 10% 5% 4.1.J. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, to the countries listed in the contract. The rates range from $0.0240 to $0.2000 per minute. 4.1.K. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges, from the countries listed in the contract. The rates range from $0.0340 to $0.3690 per minute. SPRINT SCHEDULE NO. 12 Original Page 60497 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.L. Customer will receive a Type Three Discount of 30% on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in the contract. 4.1.M. Customer will receive a Type Three Discount of 30% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in the contract. 4.1.N. Customer will receive a Type Three Discount of 20% on its Sprint Voice Solutions Outbound SDS Service Usage Charges. 4.1.O. Customer will receive a Type Three Discount of 30% on its international (Domestic origination) Sprint Voice Solutions Outbound SDS Service Usage Charges. 4.1.P. Customer will receive a Type Three Discount of 75% on its Sprint Voice Solutions FONCARD Sprint International Access Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60498 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 (Continued) 5.0 Discounts and Credits: (Continued) 4.3.A. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service per call surcharges. Feature Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Surcharge (Per Toll Free Number, Surcharge $0.030 $0.030 $0.040 $0.060 $0.040 $0.010 $0.010 $0.010 $0.010 $0.050 $0.050 $0.010 4.3.A.(1). Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.06 per call. SPRINT SCHEDULE NO. 12 Original Page 60499 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 (Continued) 5.0 Discounts and Credits: (Continued) 4.3.A.(2). Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Program Installation - Agent Transfer 2-way Program Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Database Installation (includes Database Routing, Security Codes, Validated Caller-Entered Codes or Agent Transfer Speed Dial) Management Reports Marketing Reports Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 per program $150 $150 $150 $500 $250 per per per per per report report report request change occurrence 4.3.A.(3). Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000 per contract year. For non-recurring charges in excess of $5,000, Customer will be charged rate as listed above. SPRINT SCHEDULE NO. 12 Original Page 60500 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 (Continued) 5.0 Discounts and Credits: (Continued) 4.3.A.(4). Customer will receive a Type Four Discount on the monthly recurring charges for its Sprint Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Daily Reports Weekly Reports Monthly Reports Agent Transfer Speed (1-15 Codes) Agent Transfer Speed (16-500 Codes) Agent Transfer Speed (501-1000 Codes) Agent Transfer Speed (1001-3000 Codes) Dial Monthly Recurring Charge $50 per program $20 per 30 second slot $150 Per Report (Web-Based Delivery) $150 Per Month $75 Per Month No charge Dial $100 Per Month Dial $200 Per Month Dial $375 Per Month SPRINT SCHEDULE NO. 12 Original Page 60501 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8976 CSA OPTION 3.8976 (Continued) 5.0 Discounts and Credits: (Continued) 4.7.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs), as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The monthly recurring charges range from $130 to $830. 4.7.C. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 5.1. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60502 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977 1.0 Term: The Term of this Option expires June 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Sprint Interactive Toll Free Service Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $5,000,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. SPRINT SCHEDULE NO. 12 Original Page 60503 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: 5.1.A Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, fiveyear Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this agreement. 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. The rates range from $0.014 to $0.045 per minute. 5.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. The rates range from $0.015 to $0.030 per minute. 5.1.E. Customer will receive a Type Four Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, for the states listed in the contract. The rates range from $0.0150 to $0.1771 per minute. 5.1.F. Customer will receive a Type Four Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges, for the states listed in the contract. The rates range from $0.0239 to $0.1718 per minute. SPRINT SCHEDULE NO. 12 Original Page 60504 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: (Continued) 5.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges to the countries listed in the contract. The rates range from $0.0159 to $5.9542 per minute. 5.1.H. Customer will receive a Type Four Net Effective Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the countries listed in the contract. The rates range from $0.0297 to $0.3521 per minute. 5.1.I. Customer will receive a Type Three Discount of 35% on its Sprint Voice VPN Solutions FONCARD Sprint International Access Service Usage Charges. 5.1.J. Customer will receive a Type Three Discount of 35% on its Sprint Voice VPN Solutions Sprint International Access Service per call surcharge. Customer will not receive a discount on the per call surcharge for payphoneoriginated calls. 5.1.K. Customer will receive a Type Three Discount of 50% on its interstate or intrastate Sprint Voice VPN Solutions International Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion). 5.1.L. Customer will receive a Type Three Discount of 50% on its intrastate Sprint Voice VPN Solutions Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion). SPRINT SCHEDULE NO. 12 Original Page 60505 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: (Continued) 5.1.N. Customer will receive a Type Four Usage Discount on its interstate outbound SDS(excluding FONCARD) Service Usage Charges. The rates range from $0.031 to $0.055 per minute. 5.1.O. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound SDS(including FONCARD) Usage Charges in states listed in the contract. The rates range from $0.0310 to $0.1600 per minute. 5.1.P. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions SDS, (excluding FONCARD), Service Usage Charges to the countries listed in the contract. The rates range from $0.0437 to $0.4183 per minute. 5.1.Q. Customer will receive a Type Four Usage Discount on its interstate Voice VPN Solutions Toll Free SDS Service Usage Charges. The rates range from $0.033 to $0.054 per minute. 5.1.R. Customer will receive a Type Four Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges for the states listed in the contract. The rates range from $0.0469 to $0.1261 per minute. SPRINT SCHEDULE NO. 12 Original Page 60506 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: (Continued) 5.1.S. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN SDS Solutions International Toll Free Service Usage Charges from the countries listed in the contract. The rates range from $0.0480 to $0.4010 per minute. 5.3.A.1. In addition to the applicable usage rate, Customer will receive Type Four Discount on its Interactive Toll Free Service features. Features Base Surcharge Non-Call Referral usage Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back To Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Surcharge (per toll free number, per-call surcharge) $0.000 $0.060 per minute $0.030 $0.050 $0.080 $0.050 $0.010 $0.010 $0.010 $0.010 $0.050 $0.050 $0.010 5.3.A.1.(a). Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.0900 per call. SPRINT SCHEDULE NO. 12 Original Page 60507 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: (Continued) 5.3.A.2. Customer will receive a Type Four Discount on its non-recurring charges for Sprint Interactive Toll Free Service components. Component Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice From Tape Loading Voice From Tape – Foreign Language Building Block Installation Raw Data Reports Management Reports Marketing Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 $150 $150 $150 $500 $250 per per per per per per program report report report request change occurrence 5.3.A.2.(a). Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000 per contract year. For non-recurring charges in excess of $5,000, Customer will be charged rate as listed above. SPRINT SCHEDULE NO. 12 Original Page 60508 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: (Continued) 5.3.A.3.Customer will receive a Type Four Discount on the MRCs for its Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Custom En Route Message Daily Reports Weekly Reports Monthly Reports VIP Status Reporting VIP Fax Reporting Agent Transfer Speed Dial (1-15 Codes) Agent Transfer Speed Dial (16-500 Codes) Agent Transfer Speed Dial (501-1000 Codes) Agent Transfer Speed Dial (1001-3000 Codes) MRC $100 per program $25 per 30-second slot $50 per program $750 $250 per report $150 per month $50 per report $50 per report No Charge $200 Per Month $400 Per Month $750 Per Month SPRINT SCHEDULE NO. 12 Original Page 60509 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: (Continued) 5.3.B.1. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service (IATF) Stand-Alone Agent Transfer Services. Surcharge (Per Toll Free Feature Number, Per Call Surcharge Stand-Alone Agent Transfer $0.02 Per Call (2-way) Stand-Alone Agent Transfer $0.04 Per Call (3-way) 5.3.B.2. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Stand Alone Agent Transfer Program Installation Stand Alone Agent Transfer 2Way Installation Stand Alone Agent Transfer 3Way Installation Data Base Installation Agent Transfer Report Installation Expedited Installation Charge Program Change Charge Non-Recurring Charge $600 Per Program $800 Per Program $1,000 Per Program $400 Per Request $150 Per Report $500 Per Request $250 Per Occurrence 5.3.B.2.(a). Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000 per contract year. For non-recurring charges in excess of $5,000, Customer will be charged rate as listed above. SPRINT SCHEDULE NO. 12 Original Page 60510 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: (Continued) 5.3.B.3. Customer will receive a Type Four Discount on the MRCs for its Interactive Toll Free Service features. Monthly Recurring Charge Feature Program Charge Voice Slot/Storage Charge Daily Agent Transfer Report (Web-Based Delivery) Weekly Agent Transfer Reports Monthly Agent Transfer Report Agent Transfer Speed Dial (1-15 Codes) Agent Transfer Speed Dial (16-500 Codes) Agent Transfer Speed Dial (501-1000 Codes) Agent Transfer Speed Dial (1001-3000 Codes) $50 per program $25 per 30 second slot $150 per month $150 Per Month $75 Per Month No charge $100 Per Month $200 Per Month $375 Per Month 5.8.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs), as listed in the contract, installed after January 1, 2012. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $112 to $691. 5.8.C. Customer will receive a Type Three Discount of 66% on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. SPRINT SCHEDULE NO. 12 Original Page 60511 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8977 CSA OPTION 3.8977(Continued) 5.0 Discounts and Credits: (Continued) 5.9.A. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 5.9.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Qualifications: During each billing month of the Term, Customer must have its Domestic Corporate Headquarters located in Purchase, NY. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60512 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8978 CSA OPTION 3.8978 1.0 Term: The Term of this option expires June 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Interactive Toll Free Service Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $50,000. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, two-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in the Agreement. 4.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. The per minute rates range from $0.014 to $0.081 SPRINT SCHEDULE NO. 12 Original Page 60513 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8978 CSA OPTION 3.8978 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. The per minute rates range from $0.016 to $0.031 4.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, from the States listed in the Agreement. The per minute rates range from $0.013 to $0.2612 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges, from the States listed in the Agreement. The per minute rates range from $0.0181 to $0.1510 4.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges to the countries listed in the Agreement. The per minute rates range from $0.0150 to $5.3830 4.1.G. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges from the countries listed in the contract. The per minute rates range from $0.0200 to $0.3600 SPRINT SCHEDULE NO. 12 Original Page 60514 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8978 CSA OPTION 3.8978 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.H/I. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) and Sprint Voice VPN Solutions Toll Free Service Usage Charges Service Usage Charges, except to those countries listed in Sections 4.1.F. and 4.1.G. 4.1.J. Customer will receive a Type Four Discount of $0.80 per call surcharge for each international (Domestic origination) Sprint Voice VPN Solutions FONCARD call. 4.1.K. Customer will receive a Type Three Discount of 50% on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 4.1.L. Customer will receive a Type Three Discount of 50% on its Sprint Voice VPN Solutions FONCARD Sprint International Access Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60515 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8978 CSA OPTION 3.8978 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service (IATF) Services. Feature Base Surcharge Non-Call Referral usage Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Surcharge (Per Toll Free Number, Per Call Surcharge $0.020 per call $0.050/minute $0.020 per call $0.020 per call $0.060 per call $0.040 per call $0.010 per call $0.010 per call $0.010 per call $0.010 per call $0.040 per call $0.040 per call $0.010 per call Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.0900 per call. SPRINT SCHEDULE NO. 12 Original Page 60516 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8978 CSA OPTION 3.8978 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.B. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Install-Agent Transfer 2-way Install - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Building Block Installation Management Reports Marketing Reports Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 $150 $150 $150 $500 $250 per program per report per report per report per request per change occurrence 4.2.C. Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000. For non-recurring charges in excess of $5,000, Customer will be charged rate as listed above. SPRINT SCHEDULE NO. 12 Original Page 60517 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8978 CSA OPTION 3.8978 (Continued) 5.0 Discounts and Credits: (Continued) 4.2.D. Customer will receive a Type Four Discount on the monthly recurring charges for the following features. Feature Program Charge Voice Slot/Storage Charge Custom En Route Message Daily Reports Weekly Reports Monthly Reports VIP Stats Reporting VIP Fax Reporting Agent Transfer Speed Dial (1-15 Codes) Agent Transfer Speed Dial (16-500 Codes) Agent Transfer Speed Dial (501-1000 Codes) Agent Transfer Speed Dial (1001-3000 Codes) Monthly Recurring Charge $100 per program $50 per 30 second slot $50 per program $750 $250 per month $150 per month $50 per report $50 per report No charge $200 $400 $750 5.1. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be discounted, credited or waived. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60518 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8979 CSA OPTION 3.8979 1.0 Term: The Term of this option is 12 months beginning on the Commencement Date. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions 3.0 Minimum Service Commitments: Customer's MAC is $180,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions , 1-year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage charges. The per minute rates range from $0.0180 to $0.0291. 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. The per minute rates range from $0.0180 to $0.0291. SPRINT SCHEDULE NO. 12 Original Page 60519 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8979 CSA OPTION 3.8979 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.D. Customer will receive a Type Four Usage Discount on its intrastate Sprint Voice Solutions Outbound (excluding FONCARD) SDS Service Usage Charges for the states listed in the contract. The per minute rates range from $0.0435 to $0.0535. 3.1.E. Customer will receive a Type four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges for the states listed in the contract. The per minute rates range from $0.0435 to $0.0535. 3.1.F. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges to the countries listed in the contract. The per minute rates range from $0.0290 to $1.4930. 3.1.G. All switched access locations must be activated within 30 days and all dedicated access locations must be activated within 60 days as per the Agreement. Promotions, offers, and discounts (including discounts for later added Sprint Voice Solutions sites) are coterminous with the Initial Term. At the end of the Initial Term, the term will renew on a month-to-month basis at then-current Scheduled or Tariffed rates, as applicable. Scheduled and Tariffed rates for the renewal term will be the rates associated with a term and minimum commitment level (if applicable) equal to that of the Initial Term, and Customer's minimum commitment for Sprint Voice Solutions for each renewal month will be the MAC divided by 12. SPRINT SCHEDULE NO. 12 Original Page 60520 ___ Revised Page _____ Cancels ________ Page _____ Effective January 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8979 CSA OPTION 3.8979 (Continued) 5.0 Discounts and Credits: (Continued) 3.4.A. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 3.4.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the “Usage Period”). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60521 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8980 CSA OPTION 3.8980 1.0 Term: The Term reserves and will Services 2.0 of this option expires June 30, 2017. Sprint the right to stop accepting new or change orders begin transitioning Customer’s Legacy Voice at any time after June 30, 2016. Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $125,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, two-year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in the contract. 5.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. The per minute rates range from $0.22 to $0.100. SPRINT SCHEDULE NO. 12 Original Page 60522 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8980 CSA OPTION 3.8980 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. The per minute rates range from $0.22 to $0.40. 5.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges for the states listed in the contract. The per minute rates range from $0.0303 to $0.1807. 5.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges for the states listed in the contract. The per minute rates range from $0.0312 to $0.1207. 5.1.F. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions outbound Service Usage Charges (including FONCARD). State Connecticut, Hawaii, Kansas, Mississippi, Nevada, Tennessee Kentucky, Louisiana, Maine, Ohio, South Carolina, Utah, Wisconsin Indiana, Nebraska, New Mexico, New York, Rhode Island, West Virginia Colorado, Delaware, Idaho, Maryland, Montana, New Hampshire, New Jersey, North Carolina, North Dakota, Wyoming Florida, Minnesota, Oklahoma, Vermont, Washington Discount 40% 30% 20% 10% 5% SPRINT SCHEDULE NO. 12 Original Page 60523 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8980 CSA OPTION 3.8980 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.G. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Mississippi, South Carolina, Tennessee Hawaii, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Nevada, Ohio, Oklahoma, Utah, Wisconsin Delaware, Minnesota, Nebraska, New Mexico, Rhode Island Colorado, Idaho, Indiana, Maryland, Montana, New Hampshire, New York, North Dakota, West Virginia, Wyoming Florida, New Jersey Discount 40% 30% 20% 10% 5% 5.1.H. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Foncard Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Wisconsin Kansas, Kentucky, Oklahoma, Utah Maryland, Montana, New Hampshire,Rhode Island, West Virginia Colorado, Florida, Idaho, Massachusetts, Minnesota, Nebraska, New Jersey, New Mexico, New York, North Dakota, Vermont, Washington, Wyoming Discount 40% 30% 20% 10% SPRINT SCHEDULE NO. 12 Original Page 60524 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8980 CSA OPTION 3.8980 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.I. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Wisconsin Kansas, Kentucky, New Hampshire, Utah Maryland, Montana, Oklahoma, Rhode Island, West Virginia Colorado, Massachusetts, Minnesota, Nebraska, New York, North Dakota, Vermont, Wyoming Delaware, Florida, Idaho, New Jersey, New Mexico, Washington Discount 40% 30% 20% 10% 5% 5.1.J. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges to the countries listed in the contract. The per minute rates range from $0.0240 to $0.2110. 5.1.K. Customer will receive a Type Four Usage Discount on Sprint Voice Solutions International Toll Free Service Usage Charges from the countries listed in the contract. The per minute rates range from $0.0450 to $0.3240. 5.1.L. Customer will receive a Type Three Discount of 30%,instead of the all other discounts, on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges, except in those countries listed in Section 5.1.J. SPRINT SCHEDULE NO. 12 Original Page 60525 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8980 CSA OPTION 3.8980 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.M. Customer will receive a Type Three Discount of 30%,instead of the all other discounts, on its Sprint Voice Solutions International Toll Free Service charges, except from in those countries listed in Section 5.1.K. 5.7.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) DAL or DDS local access line at an NPA-NXXs (or successor NPA-NXXs),as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates are $59. 5.7.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs),as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $127 to $536. 5.7.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) T-1 local access line at an NPA-NXXs (or successor NPA-NXXs),as listed in the contract, with a 1 year or longer, Order term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $1,013 to $4,148. SPRINT SCHEDULE NO. 12 Original Page 60526 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8980 CSA OPTION 3.8980 (Continued) 5.0 Discounts and Credits: (Continued) 5.7.E. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months reaming in the Order Term. 5.8. Specified monthly recurring charges and nonrecurring charges for services provided under the contract may be credited or waived. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60527 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 1.0 Term: 2.0 The Term of this option expires June 30, 2017. Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Sprint Voice Toll Free Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $3,856,514 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 3.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, two-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 3.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. The per minute rates range from $0.0100 to $0.0250. SPRINT SCHEDULE NO. 12 Original Page 60528 ___ Revised Page _____ Cancels ___ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. The per minute rates range from $0.0150 to $0.0200. 3.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, for the states listed in the contract. The per minute rates range from $0.0100 to $0.2125. 3.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges, for the states listed in the contract. The per minute rates range from $0.0179 to $1508. 3.1.F. For the states not listed above, Customer will receive a Type Three Discount of 20% on its international Sprint Voice VPN Solutions Service Usage Charges. 3.1.G. Customer will receive a Type Three Discount of 20% on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 3.1.H. Customer will receive a Type Three Discount of 30% on its Sprint Voice VPN Solutions Sprint International Access usage charge. SPRINT SCHEDULE NO. 12 Original Page 60529 ___ Revised Page _____ Cancels ___ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 3.1.I. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges, to the countries listed in the contract. The per minute rates range from $0.0140 to $5.1280. 3.1.I.(1) Customer will receive a Type Three Discount of 55%, in lieue of all other discounts, on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in the contract. 3.1.J. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges, for the countries listed in the contract. The price per minute rates range from $0.0160 to $2910. 3.1.J.(1) Customer will receive a Type Three Discount of 70%, in lieu of all other discounts, on its international Sprint Voice VPN Toll Free Service Usage Charges, except to those countries listed in the contract. 3.2.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service surcharges. Feature Agent Transfer (2-way) Agent Transfer (3-way) Surcharge (Per Toll Free Number, Per Call Surcharge $0.05 Per Call $0.08 Per Call SPRINT SCHEDULE NO. 12 Original Page 60530 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.B. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Stand Alone Agent Transfer Program Installation Stand Alone Agent Transfer 2-Way Installation Stand Alone Agent Transfer 3-Way Installation Data Base Installation Agent Transfer Report Installation Expedited Installation Charge Program Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $400 per request $150 per report $500 per request $250 per occurrence 3.2.C/G/K. Customer will receive a Type Four Discount on the monthly recurring charges for its Sprint Interactive Toll Free Service features. Feature Program Service Fee Voice Slot/Storage Charge Daily Agent Transfer Report Weekly Agent Transfer Report Monthly Agent Transfer Report Agent Transfer Speed Dial Storage (1-15 Codes) Agent Transfer Speed Dial Storage (16-500 Codes) Agent Transfer Speed Dial Storage(501-1000 Codes) Agent Transfer Speed Dial Storage (1001-3000 Codes) Monthly Recurring Charge $100 per program $50 per 30 second slot $750 (web-based delivery) $250 $150 No Charge $200 $400 $750 SPRINT SCHEDULE NO. 12 Original Page 60531 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.D. In addition to the applicable usage rate, Customer will receive a Type Four Discount of $0.02 per minute for the total duration of the call (front end and back end usage) for Interactive Toll Free (IATF) Services. 3.2.E. The $0.02 rate listed above includes one or all of the following ITFS features. Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing And/Or Validated Caller-Entered Codes And/Or Security Codes Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Basic Voice Recognition SPRINT SCHEDULE NO. 12 Original Page 60532 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.F/J. Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Program Installation - Agent Transfer 2-way Program Installation - Agent Transfer 3-way Sprint-Provided Voicing English Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Database Installation (includes Database Routing, Security Codes, Validated CallerEntered Codes or Agent Transfer Speed Dial) Management Report Installation (Includes Call Count, Call Referral, Voice Recognition) Marketing Reports Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 per program $150 per report $150 $150 $500 $250 per per per per report report request change occurrence SPRINT SCHEDULE NO. 12 Original Page 60533 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.H. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service surcharges. Surcharge (Per Toll Free Feature Number, Per Call Surcharge Base Surcharge $0.060 Call Referral $0.060 Agent Transfer (2-way) $0.050 Agent Transfer (3-way) $0.080 Database Routing $0.050 Busy/Ring-No-Answer $0.010 Back to Menu $0.010 Caller Transfer $0.010 Menu/Message Replay $0.010 Validated Caller-Entered Codes $0.050 Security Codes $0.050 Voice Recognition $0.010 SPRINT SCHEDULE NO. 12 Original Page 60534 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.I. Customer’s maximum per-call surcharge associated with the features above will not exceed $0.200 per call. 3.2.L. Customer will receive a Type Four Usage Discount (discount includes Host Interface Features and Text to Speech Functionality) on its Advanced Interactive Toll Free Services with Dual Tone Multi-frequency (DTMF) and/or Advanced Speech Recognition (ASR). Price Per Minute DTMF without Bridging $0.1560 DTMF with Bridging $0.1800 Price Per Minute ASR without Bridging $0.1800 ASR with Bridging $0.2040 3.2.M. Customer will receive a Type Four Discount on the monthly recurring charges for its Advanced Interactive Toll Free Service components. Component Advanced Interactive Toll Free Program Service Fee MRC $2,500 3.2.N. Customer will receive a Type Four Discount on the non-recurring charges for its Advanced Interactive Toll Free service. Component Advanced Interactive Toll Free Program Install Program Voicing – English Program Voicing – Foreign Language Program Change Charge Advanced Interactive Toll Free Professional Services Non-recurring Charge $180 per hour $100 per hour of recording $150 per hour of recording $180 per hour $250 per hour SPRINT SCHEDULE NO. 12 Original Page 60535 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 3.2.O. Customer will receive a waiver of its Sprint Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000. For non-recurring charges in excess of $5,000, Customer will receive the rates listed above. 3.11.A. Customer will receive Type Four Discount of the MRC (including ACF and COC) for the local loop potion of each Sprint-provided T-1 local access line with a 1-year Order Term at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local Access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $209 to $913. 3.11.B. Access ordered for Customer locations under this agreement will receive prevailing Customer Access Pricing Promotion (CAP) rates at time of order. Customer acknowledges that CAP rates are subject to change. 3.11C. Customer will receive a Type Three Discount of 75% on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 4.1.A. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 4.1.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60536 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8981 CSA OPTION 3.8981 (Continued) 5.0 Discounts and Credits: (Continued) 7.1. Customer will receive a one-time signing credit of $166,404 (the “Signing Credit”) within two billing cycles after the Commencement Date. 6.0 Other Classifications, Practices and Regulations: During each billing month of the Term, Customer must have at least one Sprint-provided T-1 access local access line for Sprint Services in NPA-NXX 920-652. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60537 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8982 CSA OPTION 3.8982 1.0 Term: The Term of this option is 36 months, beginning on the Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $150,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $180,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this CSA. 4.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. The per minute rates range from $0.0160 to $0.0260. SPRINT SCHEDULE NO. 12 Original Page 60538 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8982 CSA OPTION 3.8982 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. The per minute rates range from $0.0160 to $0.0260. 4.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the states listed in th contract. The per minute rates range from $0.0238 to $0.2482. 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the states listed in the contract. The per minute rates range from $0.0237 to $0.1826. 4.1.F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, (including FONCARD) to the countries listed in the contract. The per minute rates range from $0.0205 to $1.9270. 4.1.G. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions Toll Free Service Usage Charges from the countries listed in the contract. The rates range from $0.0280 to $0.4141. SPRINT SCHEDULE NO. 12 Original Page 60539 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8982 CSA OPTION 3.8982 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.H. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, except in those countries listed in Section 4.1.F. 4.1.I. Customer will receive a Type Three Discount of 35% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 4.1.G. 4.5.B. Customer will receive a Type Four Discount on the MRCs (including ACF and COC) for each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs), listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $197 to $937. 4.5.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion or each Sprint-provided T-3 local access line with a 3-year Order Term at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rate is $3,586. 4.5.D. Customer must use each Sprint-provided domestic T-1 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-1 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. SPRINT SCHEDULE NO. 12 Original Page 60540 ___ Revised Page _____ Cancels ________ Page _____ Effective January 21, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8982 CSA OPTION 3.8982 (Continued) 5.0 Discounts and Credits: (Continued) 4.6.A-D.(5)-D(7)-D(9), D(11). Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 4.6.D.(6). Customer will receive a Type Three Discount of 50% on its Enhanced Toll Free Change charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 4.6.D.(10). Customer will receive a Type Three Discount of 50% on its Real Time Ani per call fees. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60541 ___ Revised Page _____ Cancels ________ Page _____ Effective January 28, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8983 CSA OPTION 3.8983 1.0 Term: The Term of this option expires on June 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $180,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, one-year Term, $540,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this Agreement. 4.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. The per minute rates range from $0.0170 to $0.0890. SPRINT SCHEDULE NO. 12 Original Page 60542 ___ Revised Page _____ Cancels ________ Page _____ Effective January 28, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8983 CSA OPTION 3.8983 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. The per minute rates range from $0.0170 to $0.0290. 4.1.D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate outbound (including FONCARD) Service Usage Charges in the states listed in the contract. The per minute rates range from $0.0370 to $0.1200. 4.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Toll Free Service Usage Charges in the states listed in the contract. The per minute rates range from $0.0240 to $0.1170. 4.1.F. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions outbound Service Usage Charges. State Connecticut, Hawaii, Kansas, Michigan, Mississippi, Nevada, Tennessee Illinois, Kentucky, Louisiana, Maine, Ohio, South Carolina, Utah, Wisconsin Alabama, Indiana, Nebraska, New Mexico, New York, Oregon, Rhode Island, West Virginia California, Colorado, Delaware, Idaho, Iowa, Maryland, Montana, New Hampshire, New Jersey, North Carolina, North Dakota, Pennsylvania, Texas, Wyoming Discount 40% 30% 20% 10% SPRINT SCHEDULE NO. 12 Original Page 60543 ___ Revised Page _____ Cancels ________ Page _____ Effective January 28, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8983 CSA OPTION 3.8983 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.G. Customer will receive a Type Three Net Effective Usage Discount on its dedicated intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Michigan, Mississippi, South Carolina, Tennessee Hawaii, Illinois, Kansas, Kentucky, Louisiana, Maine, Nevada, Ohio, Oklahoma, Utah, Wisconsin Alabama, Delaware, Minnesota, Nebraska, New Mexico, Oregon, Rhode Island California, Colorado, Idaho, Indiana, Maryland, Montana, New Hampshire, New York, North Carolina, North Dakota, Pennsylvania, Texas, West Virginia, Wyoming Discount 40% 30% 20% 10% 4.1.H. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. Discount State Connecticut, Hawaii, Indiana, Louisiana, 40% Maine, Michigan, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Wisconsin Illinois, Kansas, Kentucky, Oklahoma, Utah 30% Alabama, Iowa, Maryland, Montana, New 20% Hampshire, North Carolina, Rhode Island, West Virginia, California, Colorado, Idaho, Minnesota, 10% Nebraska, New Jersey, New Mexico, New York, North Dakota, Oregon, Pennsylvania, Texas, Vermont, Washington, Wyoming SPRINT SCHEDULE NO. 12 Original Page 60544 ___ Revised Page _____ Cancels ________ Page _____ Effective January 28, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8983 CSA OPTION 3.8983 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.I. Customer will receive a Type Three Net Effective Usage Discount on its switched intrastate Sprint Voice Solutions Toll Free Service Usage Charges. State Connecticut, Hawaii, Indiana, Louisiana, Maine, Michigan, Mississippi, Nevada, South Carolina, Tennessee, Wisconsin Illinois, Kansas, Kentucky, New Hampshire, Utah Alabama, Iowa, Maryland, Montana, North Carolina, Oklahoma, Rhode Island, West Virginia Colorado, Minnesota, Nebraska, New York, North Dakota, Oregon, Pennsylvania, Vermont, Wyoming Discount 40% 30% 20% 10% 4.1.J. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, (including FONCARD) to the countries listed in the contract. The per minute rates range from $0.0180 to $0.1650. 4.1.K. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, except in those countries listed in Section 4.1.J. 4.1.L. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges from the countries listed in the contract. The per minute rates range from $0.0200 to $0.2930. SPRINT SCHEDULE NO. 12 Original Page 60545 ___ Revised Page _____ Cancels ________ Page _____ Effective January 28, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8983 CSA OPTION 3.8983 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.M. Customer will receive a Type Three Discount of 35% on its international Sprint Voice Solutions Toll Free Service Usage Charges for calls originating in countries not listed in Section 4.1.L. 4.1.N. Customer will receive a Type Three Discount of 30% on its Sprint FONCARD Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 4.1.O. Customer will receive a Type Three Discount of 30% on its International to International Sprint Voice Solutions Sprint International Access Service Usage Charges. 4.1.P. Customer will receive a Type Three Discount of 30% on its International to International (domestic termination) Sprint FONCARD Sprint International Access Service Usage Charges. 4.1.Q.(1). Customer will receive a waiver of the switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service. 4.1.Q.(2). Customer will receive a waiver of the dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service. SPRINT SCHEDULE NO. 12 Original Page 60546 ___ Revised Page _____ Cancels ________ Page _____ Effective January 28, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8983 CSA OPTION 3.8983 (Continued) 5.0 Discounts and Credits: (Continued) 4.3.C. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $168 to $250. 4.3.D. Customer must use each Sprint-provided domestic DS3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic DS3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 4.4.A. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 4.4.B. Customer must use each local access line and port receiving a waiver for 24 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60547 ___ Revised Page _____ Cancels ________ Page _____ Effective January 28, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8983 CSA OPTION 3.8983 (Continued) 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60548 ___ Revised Page _____ Cancels ________ Page _____ Effective February 18, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8984 CSA OPTION 3.8984 1.0 Term: The Term of this option is 12 months, beginning on the Commencement Date of the Agreement. Customer may request up to two 12 month Renewal Terms with at least 90 days written notice before the initial Term expires. Sprint reserves the right to reject the Renewal Term by providing at least 60 days written notice to customer before the initial Term expires. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $225,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in this agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 5.0 Discounts and Credits: 5.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, three-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this contract. SPRINT SCHEDULE NO. 12 Original Page 60549 ___ Revised Page _____ Cancels ________ Page _____ Effective February 18, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8984 CSA OPTION 3.8984 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.B. Customer will receive a Type Four Usage Discount on its interstate outbound (including FONCARD) Service Usage Charges. The price per minute rates range from $0.0110 to $0.0750. 5.1.C. Customer will receive a Type Four Usage Discount on its interstate Toll Free Service Usage Charges. The per minute rates range from $0.0130 to $0.0250. 5.1.D. Customer will receive a Type Four Net Effective Usage Discount on its interstate outbound SDS Service Usage Charges. The per minute rates range from $0.0180 to $0.0300. 5.1.E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Outbound (including FONCARD) Service Usage Charges in the states listed in the contract. The per minute rates range from $0.0140 to $0.2227. SPRINT SCHEDULE NO. 12 Original Page 60550 ___ Revised Page _____ Cancels ________ Page _____ Effective February 18, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8984 CSA OPTION 3.8984 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.F. Customer will receive a Type Four Net Effective Usage Discount on Sprint Voice VPN Solutions intrastate Toll Free Service Usage Charges in the states listed in the contract. The per minute rates range from $0.0174 to $0.1408. 5.1.G. Customer will receive a Type Four Net Effective Usage Discount on intrastate Sprint Voice VPN Solutions Outbound SDS Service Usage Charges for the states listed in the contract. The per minute rates range from $0.0290 to $0.1939. 5.1.H. Customer will receive a Type Four Net Effective Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges to the countries listed in the contract. The per minute rates range from $$0.0140 to $0.0550. 5.1.I. Customer will receive a Type Four Net Effective Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges from the countries listed in the contract. The price per minute rates range from $0.0160 to 0.1930. 5.1.I. Customer will receive a Type Four Net Effective Discount on its international (domestic origination) Sprint Voice VPN Solutions outbound SDS Service Usage Charges to the countries listed in the contract. The per minute rates range from $0.1080 to $0.1390. SPRINT SCHEDULE NO. 12 Original Page 60551 ___ Revised Page _____ Cancels ________ Page _____ Effective February 18, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8984 CSA OPTION 3.8984 (Continued) 5.0 Discounts and Credits: (Continued) 5.1.K. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) except for the countries as listed in the contract. 5.1.L. Customer will receive a Type Three Discount of 35% on its International Sprint Voice VPN Solutions Toll Free Service Usage Charges, except from those countries as listed in the contract. 5.1.M. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice VPN Solutions Outbound SDS Service Usage Charges except in the countries as listed in the contract. 5.1.N. Customer will receive a Type Three Discount of 35% on its interstate or intrastate Sprint Voice VPN Solutions Directory Assistance per call surcharge (excluding any per call surcharge associated with call completion. 5.1.O. Customer will receive a Type Three Discount of 50% on its Sprint Voice VPN Solutions Sprint International Access per call surcharge. Customer will not receive a Discount on the per call surcharge for payphone-originated calls. 5.1.P. Customer will receive a Type Three Discount of 50% on its Sprint Voice VPN Solutions FONCARD Sprint International Access Service Usage Charges. 5.1.Q. Customer will receive a Type Three Discount of 35% on its interstate or intrastate or international (domestic origination) Sprint Voice VPN Solutions FONCARD per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. SPRINT SCHEDULE NO. 12 Original Page 60552 ___ Revised Page _____ Cancels ________ Page _____ Effective February 18, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8984 CSA OPTION 3.8984 (Continued) 5.0 Discounts and Credits: (Continued) 5.3.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs) as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $162 to $524. 5.3.C. Customer will use each Sprint-provided local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of the months remaining in the Order Term. 5.4.A.(1)-(15). Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 5.4.A.(16). Customer will receive a Type Three Discount of 50% on its Real Time ANI per call fees. 5.4.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the “Usage Period”). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. SPRINT SCHEDULE NO. 12 Original Page 60553 ___ Revised Page _____ Cancels ________ Page _____ Effective February 18, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8984 CSA OPTION 3.8984 (Continued) 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60554 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 1.0 Term: The Term of this option expires May 30, 2016. Customer may renew this Agreement on a month to month basis for period of up to 6 months following the expiration of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Clearline 1.5, (Domestic, point-to-point IXC and not including Domestic extension of international private lines) Interactive Toll Free Service Domestic Access 3.0 Minimum Service Commitments: Customer's MAC is $600,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in the Agreement. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 4.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice Solutions, three-year Term, $540,000 level on its interstate, intrastate and international Sprint Voice Solutions Service Usage Charges, except as stated in this Agreement. 4.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges. The per minute rates range from $0.016 to $0.070. SPRINT SCHEDULE NO. 12 Original Page 60555 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free Service Usage Charges. The per minute rates range from $ 0.016 to $0.030. 4.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions outbound SDS (excluding FONCARD)Service Usage Charges. The per minute rates range from $0.034 to $0.049. 4.1.E. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice Solutions Toll Free SDS Service Usage Charges. The per minute rates range from $0.034 to $0.049. 4.1.F. Customer will receive a Type Four Net Effective Usage discount on its intrastate Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges for the states listed in the contract. The per minute rates range from $0.0139 to $0.2159. 4.1.G. Customer will receive a Type Four Net Effective Usage discount on its intrastate Sprint Voice Solutions Toll Free Service Usage Charges for the states listed in the contract. The per minute rates range from $0.0139 to $0.1659. SPRINT SCHEDULE NO. 12 Original Page 60556 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions outbound (excluding FONCARD)SDS Service Usage Charges for the state listed in the contract. The per minute rates range from $0.0289 to $0.1809. 4.1.I. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice Solutions Toll Free SDS Service Usage Charges for the states listed in the contract. The per minute rates range from $0.0289 to $0.1809. 4.1.J. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions outbound (including FONCARD) Service Usage Charges to the countries listed in the contract. The per minute rates range from $0.0129 to $0.3090. 4.1.K. Customer will receive a Type Four Usage Discount on its Sprint Voice Solutions International Toll Free Service Usage Charges from the countries listed in the contract. The per minute rates range from $.025 to $0.2820. SPRINT SCHEDULE NO. 12 Original Page 60557 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.1.L. Customer will receive a Type Three Discount of 35% on its international (domestic origination) Sprint Voice Solutions outbound Service Usage Charges, except in those countries listed in Section 4.1.J. 4.1.M. Customer will receive a Type Three Discount of 35% on its Sprint Voice Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 4.1.K. 4.1.N. Customer will receive a Type Three Discount of 35%, instead of all other discounts, on its Sprint Voice Solutions Sprint International Access per call surcharge. Customer will not receive a discount on the per call surcharge for payphone-originated calls. 4.1.O. Customer will receive a Type Three Discount of 35%, instead of all other discounts, on its Sprint Voice Solutions FONCARD Sprint International Access Service Usage Charges. SPRINT SCHEDULE NO. 12 Original Page 60558 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.7.A. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate or intrastate Clearline 1.5 private line circuit with an individual circuit Term of one year or longer, installed or in service during the Term, for the NPA-NXXs listed in the contract. The MRC rates range from $289 to $702. 4.7.B. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate or intrastate Clearline 45 private line circuit with an individual circuit Term of one year or longer, installed or in service during the Term, for the NPA-NXXs listed in the contract. The MRC rate is $5,225. 4.7.C. Customer will receive a Type Four Discount on the MRC for the interexchange portion of each interstate or intrastate Clearline OC3 private line circuit with an individual circuit Term of one year or longer, installed or in service during the Term, for the NPA-NXXs listed in the contract. The MRC rate is $10,034. 4.7.D. Customer will receive a Type Four Discount on the MRC per IXC circuit mile (subject to a minimum monthly charge per circuit) for the interexchange portion of teach interstate or intrastate Clearline 1.5 and Clearline 45 and Clearline OC3 and Clearline OC12 private line circuit with an individual Order term of 1 year, installed or in service during the term. The rate per IXC Circuit Mile ranges from $0.55 to $53.22. SPRINT SCHEDULE NO. 12 Original Page 60559 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.7.E. Customer certifies that at least 10% of the telecommunications services carried on its Sprint dedicated network will be interstate. 4.12.B. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of the each Sprint-provided Service(s) DAL local access line at an NPA-NXXs (or successor NPA-NXXs),as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $46 t $205. 4.12.C. For NPA-NXXs not listed in Section 4.12.B of the contract, Customer will receive the lowest available promotional pricing on the MRC for each Sprint-provided Domestic DAL local access lines (not including ACF, COC an other access related charges)installed or in service during the Term. 4.12.D. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-1 local access line at the NPA-NXXs, (or successor NPA-NXXs) listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $106 to $555. 4.12.E. For NPA-NXXs not listed in Section 4.12.D of the contract, Customer will receive the lowest available promotional pricing on the MRC for each Sprint-provided Domestic DS1 local access lines (not including ACF, COC an other access related charges)installed or in service during the Term. SPRINT SCHEDULE NO. 12 Original Page 60560 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.12.F. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs, (or successor NPA-NXXs) listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $935 to $4,941. 4.12.F.1. T-3 local access lines listed in Section 4.12.F. of the contract are not coterminous with the Term of the Agreement, and are subject to the minimum 1 year Order Term commitment. 4.12.G. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided OC3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a 1 year or longer Order term installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rates range from $1,556 to $3,004. 4.12.H. Customer must use each Sprint-provided, domestic T3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided, domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint (the applicable Order Term termination liability described in this CSA, or if none, then) an amount equal to the MRC for that local access line, multiplied by the number of months remaining in the Order Term. SPRINT SCHEDULE NO. 12 Original Page 60561 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.13.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service (IATF) Stand-Alone Agent Transfer Services. Feature Stand-Alone Agent Transfer (2-way) Stand-Alone Agent Transfer (3-way) Surcharge (Per Toll Free Number, Per Call Surcharge $0.04 Per Call $0.06 Per Call 4.13.A.(1). Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Stand Alone Agent Transfer Program Installation Stand Alone Agent Transfer 2Way Installation Stand Alone Agent Transfer 3Way Installation Data Base Installation Agent Transfer Report Installation Expedited Installation Charge Program Change Charge Non-Recurring Charge $600 Per Program $800 Per Program $1,000 Per Program $400 Per Request $150 Per Report $500 Per Request $250 Per Occurrence 4.13.A.(2). Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000 for the Term. For non-recurring charges in excess of $5,000, Customer will be charged rate as listed above. SPRINT SCHEDULE NO. 12 Original Page 60562 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.13.A.(3). Customer will receive a Type Four Discount on the monthly recurring charges for the following features. Feature Program Service Fee Voice Slot/Storage Charge Daily Agent Transfer Report Weekly Agent Transfer Report Monthly Agent Transfer Report Agent Transfer Speed Dial Storage (1-15 Codes) Agent Transfer Speed Dial Storage (16-500 Codes) Agent Transfer Speed Dial Storage(501-1000 Codes) Agent Transfer Speed Dial Storage (1001-3000 Codes) Monthly Recurring Charge $50 Per Program Per Month $20 Per 30 Second Slot Per Month $150 Per Month (Web-Based Delivery) $150 Per Month $75 Per Month No Charge $100 Per Month $200 Per Month $375 Per Month 4.13.B. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service per call surcharges. Feature Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing Busy/Ring-No-Answer Back to Menu Caller Transfer Menu/Message Replay Validated Caller-Entered Codes Security Codes Basic Voice Recognition Surcharge (Per Toll Free Number, Surcharge $0.030 $0.040 $0.040 $0.060 $0.040 $0.010 $0.010 $0.010 $0.010 $0.050 $0.050 $0.010 SPRINT SCHEDULE NO. 12 Original Page 60563 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.13.B.(1). Customer’s maximum per-call surcharge associated with the features listed above will not exceed $0.090 per call. 4.13.B.(2) Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Program Installation - Agent Transfer 2-way Program Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing – Foreign Language Loading Voice from Tape Loading Voice from Tape – Foreign Language Building Block Installation Management Reports Marketing Reports Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 $150 $150 $150 $500 $250 per per per per per per program report report report request change occurrence 4.13.B.(3). Customer will receive a waiver of Interactive Toll Free Service non-recurring charges in an amount not to exceed $5,000 per contract year. For non-recurring charges in excess of $15,000, Customer will be charged rate as listed above. SPRINT SCHEDULE NO. 12 Original Page 60564 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.13.B.(4). Customer will receive a Type Four Discount on the monthly recurring charges for its Sprint Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Daily Reports Weekly Reports Monthly Reports Agent Transfer Speed Dial Storage (1-15 Codes) Agent Transfer Speed Dial Storage (16-500 Codes) Agent Transfer Speed Dial Storage(501-1000 Codes) Agent Transfer Speed Dial Storage (1001-3000 Codes) Monthly Recurring Charge $55 per program $20 per 30 second slot $150 per report WebBased Delivery $150 per month $75 per month No Charge $100 Per Month $200 Per Month $375 Per Month SPRINT SCHEDULE NO. 12 Original Page 60565 ___ Revised Page _____ Cancels ________ Page _____ Effective April 7, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8985 CSA OPTION 3.8985 (Continued) 5.0 Discounts and Credits: (Continued) 4.14.A.1-15, 17-19 and 21. Specified monthly recurring charges and nonrecurring charges for services provided under this contract may be credited or waived. 4.A.16. Customer will receive a waiver of its Enhanced Toll Free Change charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing. 4.A.20. Customer will receive a waiver of its Real Time ANI per call fees. 6.0 Other Classifications, Practices and Regulations: On the Commencement Date of the Agreement, Customer must be an existing Sprint Customer. 7.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date. SPRINT SCHEDULE NO. 12 Original Page 60566 ___ Revised Page _____ Cancels ________ Page _____ Effective April 14, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8986 CSA OPTION 3.8986 1.0 Term: The Term of this option will expire June 30, 2017. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice Solutions Domestic Access 3.0 Minimum Service Commitments: Base schedule commitments apply. 4.0 CSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 5.0 Discounts and Credits: 7.1 Customer will receive Type Four Usage Discount on its interstate Sprint Voice Solutions dedicated inbound, outbound and SDS (including FONCARD) Service Usage Charges. The per minute rates range from $0.0164 to $0.0590. Customer will receive Type Four Usage Discount on its intrastate Sprint Voice Solutions dedicated inbound, outbound and SDS (including FONCARD) Service Usage Charges. The per minute rates range from $0.01816 to $0.0585. Customer will receive Type Four Usage Discount on its intralata Sprint Voice Solutions dedicated inbound, outbound and SDS (including FONCARD) Service Usage Charges. The per minute rates range from $0.01816 to $0.0732. SPRINT SCHEDULE NO. 12 Original Page 60567 ___ Revised Page _____ Cancels ________ Page _____ Effective April 14, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8986 CSA OPTION 3.8986 (Continued) 5.0 Discounts and Credits: (Continued) Customer will receive Type Four Usage Discount on its international Sprint Voice Solutions dedicated inbound, outbound and SDS (including FONCARD) Service Usage Charges for the countries listed in the contract. The per minute rates range from $0.0290 to $1.08. 7.2 Customer will receive Type Four Usage Discount on its interstate Sprint Voice Solutions switched inbound, outbound and SDS (including FONCARD) Service Usage Charges. The per minute rates range from $0.0277 to $0.0636. Customer will receive Type Four Usage Discount on its intrastate Sprint Voice Solutions switched inbound, outbound and SDS (including FONCARD) Service Usage Charges, for the states listed in the contract. The per minute rates range from $0.0322 to $0.1888. Customer will receive Type Four Usage Discount on its intralata Sprint Voice Solutions switched inbound, outbound and SDS (including FONCARD) Service Usage Charges, for the states listed in the contract. The per minute rates range from $0.0322 to $0.1888. Customer will receive Type Four Usage Discount on its international Sprint Voice Solutions switched inbound, outbound and SDS (including FONCARD) Service Usage Charges for the countries listed in the contract. The per minute rates range from $0.0440 to $1.1200. SPRINT SCHEDULE NO. 12 Original Page 60568 ___ Revised Page _____ Cancels ________ Page _____ Effective April 14, 2016 CUSTOM SERVICE ARRANGEMENTS 3.8986 CSA OPTION 3.8986 (Continued) 5.0 Discounts and Credits: (Continued) 8.1 Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided DS1 local access line at the NPA-NXXs (or successor NPA-NXXs), as listed in the contract, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC/NRC rates range from $0.00 to $186. 6.0 Availability: This CSA option is available to similarly situated customers for 29 days following its effective date.

Csa Options 8901-9000

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