Csor209 - Catalog For Testing

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CSOR209 A Guide to a Smith & Nephew Digital OR Installation Rev. 2.0 3.31.05 CODE – LOCATION for a typical SNE Digital OR: A1 – DOCUMENTATION STATION B1 – EQUIPMENT BOOM C1 – LIGHT HUB W/ MONITOR D1 – STAND ALONE MONITOR ARM E1 – ANESTHESIA BOOM G1 – WALL CAMERA H1 – STATUS CAMERA L1-4 – CEILING SPEAKERS M1 – CONDUIT STUB TO HALLWAY P1 – LIGHT HANDLE CAMERA CONTROL BOX Q1 – WALL MONITOR A1 – DOCUMENTATION STATION The Doc Station is the primary focus of the Smith + Nephew Digital OR. This is where the A/V Rack, Image Capture Device, PACS and Pt. Data, monitors and touchpanels are located. Most, if not all, of the internal room wiring will originate from this location. The material used to fabricate the Documentation Station and its layout can be customized to match the conditions in the OR. We will provide specific details to a local cabinet maker to help design the perfect Documentation Station for your OR. The SNE field technicians require access to the area above the Doc Station to be able to route the wire to the appropriate places in the Doc Station. To accommodate this we specify a 24”x24” access panel in the ceiling directly in front of the Doc Station. (Note: In some cases the contractor may not be able to install an access panel in the ceiling. When this happens our solution is to specify an access panel in the façade of the Soffit above the Doc Station. This is rare and will be used only when the first solution is unacceptable.) B1 – EQUIPMENT BOOM The Equipment Boom is a key piece of the Digital OR system. The Endoscopic camera and light source is located on the Equipment Boom. Other medical devices such as pumps, shavers and rf generators are located on the equipment boom. and in many cases a C-ARM or other imaging equipment is located on the boom. Auxiliary inputs to the video router are included on the boom to allow connection of other devices such as C-Arms and navigation systems. The conduit from the Doc Station to the Equipment Boom will also include the wiring for control of the Medical Device Controller on the boom. It is important to identify the Equipment Boom provider early in the design period so the appropriate cables can be shipped to the factory and installed prior to the booms being installed in the room. A typical wire bundle from the Equipment Boom consists of 6-8 coax, 1 audio, (3) 4 conductor control, and 3 Cat-5 cables. The typical conduit specified from the Doc Station to the Equipment Boom is (2) 2” conduits. CSOR209 C1 – Light Hub w/ Monitor Arm The monitor arms in the surgical field are wired to convey the video and computer signals that will be displayed on the flat panel monitors. It is important to identify the monitor arm provider early in the design period so the appropriate cables can be shipped to the factory and installed prior to the monitor arms being installed in the room. The typical wiring for the monitor is 7 coax, 1 SDI, and 2 control cables. The typical conduit specified from the Doc Station to the Light Hub w/ Monitor Arm is a 2” conduit. D1 – Stand Alone Monitor Arm The stand alone monitors are seen relatively often and require the same cable and conduit as C1. The typical conduit specified from the Doc Station to the Stand Alone Monitor Arm is a 2” conduit. E1 – Anesthesia Boom Hemodynamic and other vital signs information can be routed from the Anesthesia Boom in the same manner as the Equipment Boom. Again, it is important to identify the Anesthesia Boom provider before the booms are installed. When applicable, up to 10 coax wires could run through this conduit. The typical conduit specified from the Doc Station to the Anesthesia Boom is a 2” conduit. G1 – Wall Camera The Wall Camera is used for capturing an overall view of the room or to capture the surgeon on video if a teleconference is taking place. With its 24x zoom lens it can also be used for close ups and provides an alternate video image to the Endoscopic Camera and the camera in the light handle. The wall camera can be remotely controlled from the touchpanel. The typical wire run for G1 consists of 2 coax and 3 control wires. The typical conduit specified for the Wall Camera is a 1” conduit. The conduit terminates into a dual gang J-Box with a single gang opening plate. H1 – Status Camera The Status Camera is a static camera that does not move. It provides a wide angle view of the OR so that a nurse manager can monitor many rooms at one time from one location allowing quicker turn around times and much more efficient staff management. The status camera can be turned off for a period of time from the touch panel when patient privacy is a concern. The typical wire run for H1 consists of 1 coax and 1 axlink. The typical conduit specified for the Status Camera is a 1” conduit that terminates into a dual gang open J-box. L1-4 – Ceiling Speakers The Ceiling Speakers are for listening to the audio of any sources in the room. A 5 disc CD changer is provided in the system as well as inputs to an MP3 player or other personal listening device that might be incorporated. The audio system is a Hi-fidelity speech and music reproduction system. This package includes a digital processing pre-amplifier, 150 watt, two-channel audio power amplifier, and four, wide range, ported, self-contained, CSOR209 flush mounted ceiling speakers. The wire run is 1 axlink. The typical conduit specified for the Ceiling Speakers is a ¾” conduit. M1 – Conduit Stub to Hallway The Conduit Stub to the Hall way is needed to allow wire to a central routing hub for room to room communication and teleconferencing to outside locations. The wire pull for this is 5 coax, 2 audio, 1 axlink, and 1 Cat-5. The typical conduit specified for the Conduit Stub to the Hallway is a 2” conduit. (Note: The above conduit specification is for the OR only. For other rooms such as a Nurse’s Control Desk where the Status System is being viewed, only a 1” conduit is needed because it requires much less wire. For the Hall Hub/Closet we may require several 3” conduits depending on the number of rooms to the job. The auxiliary rooms in the job need to be determined on a job by job basis.) P1 – Light Handle Camera Control Box Several Boom/Light providers (Steris, Berchtold, etc.) provide a camera that is mounted inside of a light head. The CCU for the camera is located in another location. For Steris it is located in a box on the wall that is identified on the Steris overlay drawings. For Berchtold it sits on a shelf in the Doc Station. In both cases, the wiring is 2 coax and 1 axlink. For a Berchtold Light Handle Camera we don’t need any conduit. The wire is run internal to the Doc Station. For a Steris camera, the typical conduit specified for the Light Handle Camera Control Box is a 1” conduit. Q1 – Wall Monitor The Wall Monitor is a slim, high-quality 40” LCD display monitor. High resolution, superb brightness, accepts Y/C and VGA signals, 160° viewing angle, comes with custom wall mounting support. The wall monitor is ideal for teleconferencing and vital signs display. We will provide detail to assist in placement and mounting of the monitor. Regardless of the type of monitor the wiring is the same: 7 coax, 1 axlink. The typical conduit specified for the Wall Monitor is a 2” conduit. (Note: The 2” conduit terminates into a 4”x4” J-Box.) Future Installation of the Smith & Nephew Digital OR The architectural drawings for a future installation are the same as an actual installation. Often times the wire bundles are purchased for shipment to the Boom provider, the status system is purchased, and the audio system is purchased while the rest of the system is considered future. With the conduit specified early in the process and installed during construction or renovation, the Digital OR can be easily installed at no increased cost when the hospital is ready. Neuro Navigation Integration CSOR209 Usually a VGA connection is all that is needed to connect to a Neuro navigation system. These are provided on the Wall Panels (indicated by T1 above). Auxiliary inputs may also be provided on the Equipment Boom or at the Doc Station if requested. When working with a Neruo system we will consult with the Nero provider to identify any concerns that may arise regarding compatible signal integration or resolution issues. Conduit Sizing Specifications A1-B1 A1-C1 A1-D1 A1-E1 A1-G1 A1-H1 A1-L1-4 A1-M1 A1-P1 A1-Q1 = (2) 2” conduits = 2” conduit = 2” conduit = 2” conduit = 1” conduit = 1” conduit = ¾” conduit = 2” conduit = 1” conduit = 2” conduit (Note: Because of constantly improving technology and the specialized needs of our customers, the conduit specifications listed here are current as of March 2005 and are subject to change at any time.) CSOR209 Operations/Service Manual Smith & Nephew 660HD Image Management System CSOR209 CSOR209 Glossary of Symbols CAUTION: U.S. Federal law restricts this device to sale by or on the order of a physician. Microphone Input Date of Manufacture Still Capture Catalog Number Part number or reorder number Power Up/Power Down Composite Video Input Stop Still Capture Loop Thru Rewind Stylus Video Capture Pause Universal Serial Bus (USB) Port Y/C Input Play Digital Video Input Y/C Output Fast Forward Eject Digital Video Output Record Serial Number Caution: See Instructions for Use Dangerous Voltage: Danger of electric shock UL Classification CE mark Composite Video Input Non-ionizing electromagnetic radiation Composite Video Output European Representative Video Graphics Array (VGA) This Way Up Keyboard Fragile; handle with care Mouse Equipotentiality Parallel Port Serial Port Keep Dry Ethernet Port EU: Not for general waste EQUIPMENT CLASSIFICATION -- Patient Isolation Type B Applied Part Smith & Nephew 660HD Image Management System Operations/Service Manual Temperature Range Humidity 10600055 Rev. B 3 CSOR209 Preface / Table of Contents Preface This manual contains general information, together with setup, operation, and maintenance instructions, for the Smith & Nephew 660HD Image Management System. It is essential that all materials in this manual be read and understood before any attempt is made to operate or maintain the system. Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Table of Contents . . . . . . . . . . . . . . . . . . .4 Introduction . . . . . . . . . . . . . . . . . . . . . . . .5 Indications for Use . . . . . . . . . . . . . . . . . .5 Contraindications . . . . . . . . . . . . . . . . . . .5 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . .5 Precautions . . . . . . . . . . . . . . . . . . . . . . . .6 Unpacking and General Inspection . . . . .7 Unpacking the Components . . . . . . . . . . .7 Front Panel Layout . . . . . . . . . . . . . . . . . . .8 Rear Panel Layout . . . . . . . . . . . . . . . . . . .9 Keyboard Layout . . . . . . . . . . . . . . . . . . .10 Overview . . . . . . . . . . . . . . . . . . . . . . . . . .11 Recommended System Configuration . . .12 IEC 60601-1-1 Compliant System Configuration . . . . . . . . . . . . . . . .12 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Notes on the 660HD Image Management System . . . . . . . . . . . . . . . .12 Step A: Attaching Cables . . . . . . . . . . . . .12 Cable Configuration . . . . . . . . . . . . . . .13 Step C: Attaching the Windows®Compatible Printer . . . . . . . . . . . . . . . . . .14 Looping Video through the 660 HD System . . . . . . . . . . . . . . . . . . . .14 Network Connection . . . . . . . . . . . . . . . .14 Auto Login . . . . . . . . . . . . . . . . . . . . . . . .14 Login Type . . . . . . . . . . . . . . . . . . . . . . . . .15 Operation . . . . . . . . . . . . . . . . . . . . . . . . .16 Turning Power On . . . . . . . . . . . . . . . . . . .16 Using the 660HD Image Management System Screens . . . . . . . . .17 Navigating the 660HD System . . . . . . . .18 Shutting the System Down . . . . . . . . . . .18 Patients and Procedures . . . . . . . . . . . . .18 DORAWEB™ Users – Required Fields . . . .19 Patient/Procedure States . . . . . . . . . . . .19 Adding a New Patient . . . . . . . . . . . . . . .19 Changing a Patient . . . . . . . . . . . . . . . . .20 Deleting a Patient . . . . . . . . . . . . . . . . . . .21 Image and Video Settings . . . . . . . . . . . .21 Video Options . . . . . . . . . . . . . . . . . . . . .21 Capture File Options . . . . . . . . . . . . . . . .22 Surgical Display Options . . . . . . . . . . . . .23 4 10600055 Rev. B Capturing Images, Video, and Audio . . .23 Image Capture . . . . . . . . . . . . . . . . . . .23 Printing captured images simultaneously on a video printer . . . . .23 Video Capture . . . . . . . . . . . . . . . . . . . . .24 Capture a video clip for the current procedure: . . . . . . . . . . . .24 Audio Capture . . . . . . . . . . . . . . . . . . . . .24 Capture an audio clips for the current procedure: . . . . . . . . . . . .24 Reviewing an Acquired Image, Video, or Audio Clip . . . . . . . . . . . . . . . .25 Deleting an Image, Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . .25 Saving Images, Video and Audio Clips . . . . . . . . . . . . . . . . . . . .25 Editing and Renaming . . . . . . . . . . . . . . .25 Adjusting Images . . . . . . . . . . . . . . . . . . .25 Renaming Images, Videos, and Audio Clips . . . . . . . . . . . . . . . . . . . . . . .26 Adding Text Notes . . . . . . . . . . . . . . . . . .26 Saving and Exporting Data . . . . . . . . . . .27 Saving Patient Records . . . . . . . . . . . . . .27 Notes on the CD/DVD Drive and Media . . . . . . . . . . . . . . . . . . .38 Notes on the USB Drive . . . . . . . . . . . . .38 Saving and Disk Maintenance . . . . . .29 Printing Patient Data and Images . . . . .29 Auto Print . . . . . . . . . . . . . . . . . . . . . . . . .30 Cancel Printing Button . . . . . . . . . . . . . . .30 Main Button . . . . . . . . . . . . . . . . . . . . . . .30 Search . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Save . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Print . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Viewing Archived Patient Images . . . . . .32 System Administration . . . . . . . . . . . . . .33 Integration Broker . . . . . . . . . . . . . . . . . .34 DORAWEB Related . . . . . . . . . . . . . . . . . .34 PACS Related . . . . . . . . . . . . . . . . . . . . . .35 HIS Related . . . . . . . . . . . . . . . . . . . . . . .35 IMS Folder and Sub Folders . . . . . . . . . .35 DORAWEB System Integration . . . . . . . .36 Configuring DORAWEB System Integration . . . . . . . . . . . . . . . . . .36 Configuring the 660HD Image Management System . . . . . . . . . . . . . . .36 Disk Maintenance . . . . . . . . . . . . . . . . . .37 Cleaning the hard disk . . . . . . . . . . . . . .37 Auto Delete Patient Data . . . . . . . . . . . . .38 Cleaning and Sterilization/Service . . . . .39 Maintenance . . . . . . . . . . . . . . . . . . . . . .40 Smith & Nephew 660HD Image Management System . . . . . . . . . .40 Cleaning the System . . . . . . . . . . . . . .40 Moving the 660HD Image Management System . . . . . . . . . . . . .40 Data Storage Media . . . . . . . . . . . . . . . .40 Caring for Removable Disks and CD/DVD Media . . . . . . . . . . . . . .40 Preventative Maintenance . . . . . . . . . . . .40 Recommended Annual Performance Checks . . . . . . . . . . . . . .40 Electrical Interference . . . . . . . . . . . . . . .40 Environmental Protection . . . . . . . . . . . . .40 Troubleshooting . . . . . . . . . . . . . . . . . . . .41 Frequently Asked Questions (FAQs) . . . .42 USB Flash and CD/DVD Media . . . . . . . .42 Internal Memory vs. Writing to Disk . . . .42 Power Loss . . . . . . . . . . . . . . . . . . . . . . .42 Multiple Patients without Saving to Disk . . . . . . . . . . . . . . . . . . . . .43 Bitmap Images . . . . . . . . . . . . . . . . . . . . .43 System Resolution . . . . . . . . . . . . . . . . . .43 Error Messages . . . . . . . . . . . . . . . . . . . .44 Technical Specifications . . . . . . . . . . . . .45 Ordering Information . . . . . . . . . . . . . . . .47 EM Tables . . . . . . . . . . . . . . . . . . . . . . . .48 Guidance and Manufacturer’s Declaration – Electromagnetic Emissions . . . . . . . . . . . . . . . . . . . . . . . . .48 Guidance and Manufacturer’s Declaration – Guidance for Separation Distances . . . . . . . . . . . . . . .48 Guidance and Manufacturer’s Declaration – Electromagnetic Immunity . . . . . . . . . . . . . . . . . . . . . . . . .49 Guidance and Manufacturer’s Declaration – Electromagnetic Immunity . . . . . . . . . . . . . . . . . . . . . . . . .50 Warranty . . . . . . . . . . . . . . . . . .Back Cover Service Replacement Program . . . . . . . . . . . . . . . . . . .Back Cover Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Introduction / Warnings Introduction The Smith & Nephew 660HD Image Management System is designed to capture intraoperative still images and video clips using the camera system, front panel, optional keyboard, optional footswitch. Images, video clips, audio clips, procedure data, and patient information are captured and stored in a Patient Record. Patient Records can be edited and stored on transportable media or printed locally. Patient Records can also be exported to an Ethernet network for long-term archival, retrieval, or printing using third-party image application software or the Smith & Nephew DORAWEB™ Surgical Documentation System. Indications for Use To capture intraoperative still and motion images. Contraindications None known. Warnings To ensure maximum performance, safe operation, and full warranty protection of the Smith & Nephew 660HD Image Management System, read and follow these warnings and cautions. • Read these instructions completely prior to use. • To reduce the risk of electric shock, do not remove the unit's cover. Refer servicing to qualified service personnel. • DANGER: Risk of explosion if used in the presence of flammable anesthetics. • If a power strip is used, ensure that it is not placed on the floor. • Prior to initiating system installation ensure that there is no electrical power to any of the system components. • If this unit is configured as part of a system, the entire system should be tested for compliance with IEC 60601-1-1. • If the leakage current of the configured system exceeds the limits of IEC 60601-1-1, install an appropriately rated UL 60601-1/ IEC 60601-1 approved isolation transformer and retest the system. • The use of accessory equipment not complying with the equivalent safety requirements of this equipment may lead to a reduced level of safety of the resulting system. Consideration relating to the choice shall include: - Use of the accessory in the patient vicinity. - Evidence that the safety certification of the accessory has been performed in accordance with UL 60601-1/ IEC 60601-1/IEC 60601-1-1 and/or CAN/CSA C22.2 No. 601.1. • Check leakage currents when interconnecting this unit with other equipment. • Do not operate at line voltages other than those stipulated on the back of the unit. • Prior to cleaning the system turn off all power to the system and disconnect it from the power source. • The motion correction filter may adversely affect the accuracy of images acquired from C-arms or ultrasound units. Insure that the motion correction filter setting on the Video Settings screen is set to Off before acquiring images from C-arms or ultrasound units. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 5 CSOR209 Precautions Precautions U.S. Federal law restricts this device to sale by or on the order of a physician. • Prior to use, examine the device for possible damage to assure proper functioning. • This 660HD System does not ship with virus scanning software installed. Before operation, it is important to install virus scanning software on the 660HD System if the 660HD System is to be networked or if the user will use non-blank or reusable recording media such as compact discs, DVDs or removable flash media. • The 660HD System complies to IEC 60601-1-2, however, the user must be aware that this does not necessarily ensure protection of the unit against interference from other devices. • Electrical safety testing should be performed by a biomedical engineer or other qualified person. • This equipment is designed and tested to minimize interference with other electrical equipment. However, if interference occurs with other equipment it may be corrected by one or more of the following measures: - Reorient or relocate this equipment, the other equipment, or both. • Maintenance: At least annually, the electrical safety conditions should be checked to ensure compliance with IEC 60601-1. • Do not unplug the system power cable or interrupt the power source at any time while data is being acquired. Images and video clips may be lost. • Do not allow water or other fluids to enter the 660HD System, any of its connections ports or the CD/DVD drives on the front panel. • The CD/DVD drive unit should only be used with blank CD-R, CD+R and/or CD-RW, CD+RW disk media and blank DVD-R, DVD+R and/or DVD-RW, DVD+RW disk media. • Do not unplug the system power cable or interrupt the power source at any time while the data is being written to the CD/DVD media. Doing so will render the CD/DVD disk unusable. • Deleted files, images, audio clips, and video clips are immediately deleted and non-recoverable unless using DORAWEB/PACS/HIS. • This equipment contains electronic printed circuit assemblies. At the end of the useful life of the equipment it should be disposed of in accordance with any applicable national or institutional related policy relating to obsolete electronic equipment. - Increase the separation between the pieces of equipment. - Connect the pieces of equipment into different outlets or circuits. - Consult a biomedical engineer. • Handle unit with care. If the unit is dropped or damaged in any way, it must be returned immediately to Smith & Nephew for service. 6 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Unpacking and General Inspection Unpacking the Components Carefully unpack and inspect all of the components shipped with the 660HD Image Management System. You should have received the following: Quantity Description 1 660HD Image Management System 1 650 MB or 700 MB CD-R Compact Disk 1 4.7 GB DVD-R 1 Power Cord, Hospital-Grade 2 Service Stickers 1 Cable, Y/C (S-Video), 6 ft, M to M 1 Cable, DVI, 6 ft, M to M 3 Cable, 3.5 mm Mini-Plug 1 Cable, Mini-Plug/RCA Phono Plug 1 Stylus 1 Software Agreements Windows® License If any parts are missing or damaged, please contact your authorized Smith & Nephew sales representative. Save the carton and packing materials in the event a component needs to be returned for repair. For information about ordering additional supplies, refer to the “Ordering Information” section. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 7 CSOR209 Front Panel Layout 1 5 3 6 7 8 2 4 Figure 1. Smith & Nephew 660HD Image Management System Front Panel Control/Connection/ Display Function 1. Power Switch Turns the 660HD System on and off. 2. Digital Video Input Accepts any composite video signal from an external source such as a C-arm or ultrasound device. 3. Embedded Touch Screen The 660HD System includes an 8.4" (diagonal) touch screen that can support 800 x 600 pixels. The touch screen displays buttons for accessing the main user interface. When an optional external touch panel is used, the 660HD touch screen is synchronized with the external touch panel. A soft keyboard and a resident stylus allow for control of the interface. Accepts 650 MB or 700 MB CD-R/RW, CD+R/RW or 4.7 GB DVD-R/RW, DVD+R/RW media. The embedded Eject button is used to open and close the CD/DVD Drive tray. 4. CD/DVD Drive 5. Stylus The stylus is located in the stylus port on the front panel of the 660HD System. It can be used to manipulate the touch screen in lieu of a finger. 6. USB1 Port Enables the user to save data to a USB pen drive or a USB multi-card reader. Enables the user to save data to a USB pen drive or a USB multi-card reader. Enables the user to input digital video (DV) (IEEE-1394) signals from a camcorder or other devices. 7. USB 2 Port 8. IEEE-1394 Input 1 8 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Rear Panel Layout Figure 2. Smith & Nephew 660HD Image Management System Rear Panel Features/Connections Function 1. Exhaust fan Provides system cooling. 2. Power Cord Connector Cools the system.This receptacle is an integral part of the power input module and accommodates the hospital-grade power cord accessory. 3. Equipotential compensator Used to bring other equipment into the same case potential as the terminal (case ground) device. 4. Parallel Port Bidirectional parallel communication port for use with local printers. 5. Serial Ports Serial communication connection. Touch panel input. 6. Microphone Audio input from mic level audio source. 7. Still Capture Accepts input activated by camera head button or optional footswitch. 8. Y/C Input 1 and 2 From camera system’s Y/C output. 9. Still Capture Loop Thru The Still Capture input port is simultaneously routed as an output signal to this port. The Loop Thru port can be connected to a video printer so both the system and the video printer can be operated from the same camera head button or the optional footswitch control. 10. Video Capture Accepts input activated by camera head button or optional footswitch instructing system to start video acquisition. A second press stops acquisition. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 9 CSOR209 Rear Panel Layout (continued) Features/Connections Function 11. Video Graphics Array (VGA) Outputs video graphics array signal for use with optional computer monitor/touch panel. 12. Keyboard Input Optional keyboard input. 13. Mouse Input Optional mouse input. 14. Y/C Output Y/C output to a monitor or additional video components. 15. DVI Output DVI output to a monitor or additional video components. 16. DV (IEEE-1394) Input Accepts input from DV devices such as a camcorder or the 360/460 camera control units. 17. Ethernet Ethernet network connection. 18. Universal Serial Bus (USB) Port 19. Composite Input Bidirectional input/output port for use with USB peripherals such as printer and pointing devices (touchpad, mouse, etc.) From camera system’s composite output. 20. Composite Output Composite output to a monitor or additional video components. 21. HDSDI Input From camera system’s HDSDI or SDI output. 22. HDSDI Output SDI or HDSDI output to a monitor or additional video components. Keyboard Layout Figure 3. Smith & Nephew 660HD Image Management System Keyboard The 660HD System keyboard (Figure 3) is an electronic panel keyboard that will be displayed on the touch panel whenever the user opens a screen that requires the entry of text. The Shift keys on the keyboard can be used to access capital letters and additional symbols. 10 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Recommended System Configuration IEC 60601-1-1 Compliant System Configuration UL 2601-1/IEC 60601-1 approved isolation transformer and retest the system. • The figure below indicates a system configuration that complies with IEC 60601-1-1 requirements. WARNING: If this unit is configured as part of a system, the entire system should be tested for compliance with IEC 60601-1-1. • If the leakage current of the configured system exceeds the limits of IEC 60601-1-1, install an appropriately rated The use of accessory equipment not complying with the equivalent safety requirements of this equipment may lead to a reduced level of safety of the resulting system. Consideration relating to the choice shall include: – Use of the accessory in the patient vicinity. – Evidence that the safety certification of the accessory has been performed in accordance with the appropriate UL 2601-1/IEC 60601-1 and/or IEC 60601-1-1. IEC 60601-1/UL 60601-1 COLOR VIDEO MONITOR MEDICAL GRADE ISOLATION TRANSFORMER Sony 20" CRT, PVM-20L2MD REF 7210514 or Radiance 19" Flat Panel Display REF 72200020 or Sony 21" LMD2140MD Flat Panel Display REF 7211093 WITH A VA RATING > 1000 AC Input Toroid ISB-100W Note: Isolation Transformer required for 220/240 VAC setup only AC Input AC Output Wall Receptacle COLOR VIDEO PRINTER Sony UP-51MD REF 7207801 or MEDICAL GRADE POWER STRIP Sony UP-51MDU REF 7207812 SUITABLE FOR EXPECTED LOAD SL Waber XULMC6-023 AC Input AC Output AC Input SMITH & NEPHEW CAMERA CONTROL UNIT DYONICS™ HD 900 Camera Control Unit NTSC REF 7206080/PAL REF 7207395 or Smith & Nephew 450P Camera Control Unit NTSC REF 72200085/PAL REF 7200087 or LIQUID CRYSTAL DISPLAY TOUCH PANEL Smith & Nephew 15" REF 7210344 or Smith & Nephew 19" REF 7210345 AC Input Smith & Nephew 460P Camera Control Unit NTSC REF 72200086/PAL REF 7200088 AC Input SMITH & NEPHEW LIGHT SOURCE DYONICS™ 300XL Xenon Light Source REF 7206084 or TriVex™ System 300XL Xenon Light Source REF 7207449 AC Input SMITH & NEPHEW 660 IMAGE MANAGEMENT SYSTEM REF 72200242 AC Input Figure 4. Recommended System Configuration Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 11 CSOR209 Setup The following pages summarize the steps required to install and configure the Smith & Nephew 660HD Image Management System. Each 660HD Image Management System configuration may vary depending on the camera system and components used. Figure 4 indicates a system configuration that complies with IEC 60601-1-1 requirements. Figure 5 indicates one example of component configuration and interconnection. WARNING: Prior to initiating system installation all the Warnings and Precautions must be thoroughly read and understood. CAUTION: This 660HD System does not ship with virus scanning software installed. Before operation, it is important to install virus scanning software on the 660HD System if the 660HD System is to be networked or if the user will use non-blank or reusable recording media such as compact discs, DVDs or removable flash media. Notes on the 660HD Image Management System • Avoid placing the 660HD System against item(s) that could block or impair the cooling vents on the sides or the cooling fan located on the back of the unit. • Avoid placing items in excess of 40 pounds directly on top of the 660HD System. • Save at the end of each surgical case to avoid running into time delays. The time required for data transfer depends on the number of images acquired. Step A: Attaching Cables Use the following instructions to attach the system to a Smith & Nephew camera (or similar device) and other devices. 12 10600055 Rev. B One standard configuration is presented in Figure 5. This configuration enables still images and video clips to be acquired using two camera head buttons. Other configurations can be used. 1. Connect Composite/Y/C/HDSDI (as desired) output on the back of the camera control unit to the Composite/Y/C/HDSDI Input on the rear of the 660HD Image Management System. Depending on the configuration, all of the above outputs with the addition of DVI can be connected directly to a monitor. 2. Connect two mini-plug cables from the SW1/SW2 or Blue/Gray Output on the back of the camera control unit to the Still Capture and Video Capture input ports on the back of the system. (The optional footswitch can be used in lieu of the camera head buttons.) 3. To print to a color video printer when a digital still image is acquired, connect the video printer to the Still Capture Loop Thru port using the third mini-plug cable. Connect the Y/C output on the 660HD Image Management System to the Y/C input on the printer. Connect the Y/C outputs on the printer to the Y/C inputs on the monitor. 4. Connect a network cable (optional) to the Ethernet port using a standard RJ45 Cat 5 Ethernet cable. CAUTION: This 660HD Image Management System does not ship with virus scanning software installed. Before operation, it is important to install virus scanning software on the 660HD Image Management System if the 660HD Image Management System is to be networked or if the user will use non-blank or reusable recording media such as flash media, DVDs or compact discs. 5. Connect the power cord to the rear of the system. Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Setup (continued) Cable Configuration Figure 5. Standard Cable Configuration for Still Image and Video Clip Acquisition Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 13 CSOR209 Setup (continued) Step B: Attaching the Windows®-Compatible Printer A standard Windows-compatible printer can be installed with the 660HD Image Management System in three different ways: • Connected locally to the USB port. • Connected locally to the LPT parallel port. • Connected as a network printer. Configure the printer via the System Tools dialog box. Looping Video through the 660HD System To loop video signals through the 660HD System it must be powered on. There are only two cases in which the 660HD System will not need to be powered on to loop through a video signal. These are as follows: Input Signal Output Signal 660HD Power Y/C Y/C Composite Composite Either ON or OFF Either ON or OFF Network Connection The Smith & Nephew 660HD Image Management System may be configured as part of a system connected to an Ethernet network that allows exported data to be viewed using Smith & Nephew’s DORAWEB™ Surgical Documentation System, the institution’s Picture Archiving Communication System (PACS), or standard third party image viewing tools. If the 660HD System is to be configured as part of a network, review the following sections: System Administration; DORAWEB System; Integration Broker Introduction; and System Configuration. If the 660HD System installation is not configured as part of a network, disregard all references to DORAWEB, PACS, or Integration Broker functionality in the following section. Auto Login The 660HD Image Management System comes from the factory configured to Auto Login when the system is powered up. If required the system may be configured to require a System Login (Figure 6) at power up, review the “Configuring the 660HD Image Management System” section. All other configurations require the 660HD System to be powered on to loop through a video signal. Note: If the power is OFF and you are looping through either a Y/C or composite signal (as shown) and turn the power on, the signal will drop for 5–10 seconds while the computer reboots the board necessary to run the 660HD System. Note: With DV (FireWire) video input, there is NO loop through available. Figure 6. 660HD System Login Screen The system administrator can also configure the 660HD System Login to verify multiple user accounts. 14 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Setup (continued) Login Type The login type may be configured as “Simple” or as “Windows”. When “Simple” is selected, the application automatically logs in without any need for entering a password. When “Windows” is selected, a user name and password must be provided. The 660HD Image Management System comes from the factory with the Login Type set as “Simple” with user name as “Administrator” and the password as “SNE660HD”. CAUTION: If the Windows ® Login is required the system administrator must confirm that the appropriate accounts and policies are set up using standard Windows System Tools. See Release Notes for details on restrictions to using Windows XP Login Type. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 15 CSOR209 Operation Turning Power On To turn on the power: 1. Press the POWER switch on the front panel to ON. Initialization begins and the surgical display displays the live video if the camera unit is powered on. 2. After initialization is complete, the 660HD System Main screen (Figure 7) displays on the embedded touch panel and/or on the computer monitor/touch panel, if one is installed and configured on your system. Figure 7. 660HD System Main screen 16 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) Using the 660HD Image Management System Screens The left side of the 660HD System screen contains: • Patient/Procedure Information describing the current procedure by the patient’s full name, medical record number (MRN), date of birth, sex, surgeon’s name, and procedure type. • The Patient button opens the Patient screen. Patients can be added or chosen from a list of patients either previously entered or imported from another facility system. • The Save button opens the Save screen. The Save screen provides options for saving data to different media types or a hospital network. • The Notes button opens the Notes screen. Notes on the patient or procedure can be recorded here and saved or printed with the patient file. • The Print button opens Print screen. The Print screen provides options for formatting and printing patient data. • The Close button should be used with caution. This button closes the current patient record. Once closed, features such as image capture will not be functional. • The Patient Data field displays the amount of space used by the currently stored images, video clips, and audio clips. • The Images field identifies the number of images captured. • The Capture button enables the user to capture images. • The Edit button opens image editing screen. • The Audio Clip button captures an audio clip from an optional microphone that can be connected to the 660HD System. • The Videos field identifies the number of video clips captured. • The Video Control Bar enables the user to record, play, pause, fast forward, rewind, and pause video. • The Settings button opens the Video Settings screen. This screen provides settings for the Video Options, Capture File Options, and Surgical Display Options. Refer to the “Image and Video Settings” section for more information on adjusting the 660HD System video settings. • The Search button opens the Search page. The search function can search the 660HD System database for previous patients and procedures. Data found through the search function can be opened, edited, printed, or saved to external media or a network via Ethernet. • The Delete button is used to delete a select an image or video from the window above it and delete them from the patient database. Caution: These deleted files are immediately deleted and non-recoverable. • The Live button sets the Live Video window to Live video from the incoming data source. • The Still button sets the Live Video window to viewing the last captured still image. Note: Keeping the Live Video window on the Still setting when not using the Live Preview option will enhance the 660HD System performance. • The System Tools button opens the System Tools screen. • The Audio field identifies the number of audio clips captured. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 17 CSOR209 Operation (continued) • The Shut Down button initiates a controlled system shut down. Refer to the “Shutting the System Down” section. • At the top of the right side of the 660HD System Main Screen is the Live Video window. This window will display live video. This window is also used to view any image or video that has previously been captured. To view a previously captured image or video, double-click on the thumbnail of that image or video. The selected file will be displayed in the Live Video window. Press the Live button to return to live video. • Below the Live Video window is the Thumbnail Display window where all available images and video clips for the current procedure are listed. Still images are displayed as thumbnails (small versions), video clips are indicated by the video clip icon • A separate larger touch panel can also be used with the 660HD System. • A separate mouse and keyboard can be used with the 660HD System. Shutting the System Down To shut down the Smith & Nephew 660HD System: 1. On the 660HD System screen, click Shut Down. A dialog box will appear to confirm or cancel shut down. 2. If shutdown is confirmed while a procedure is In Progress the system will display a pop up window with a message “Do you want to close the current procedure?” Select Yes to close the procedure and shut down. Select No to leave the procedure in the In Process state and shut down. The procedure will be In Process when the system is started up again. Patients and Procedures and audio clips are indicated by the audio clip icon The 660HD System stores the following information for each patient. Note: For non-DORAWEB™ users the MRN field is the only required field. They are listed in time order, with the newest at the end of the list, and are each labeled as IMG_001, IMG_002, etc. The file extension (the characters after the period) indicates the file type: BITMAP (.bmp), JPEG (.jpg), or MPEG (.mpg). Navigating the 660HD System There are several ways to navigate through the 660HD System screens: • Click a button using the built in touch panel screen on the front of the 660HD System. This can be done with a finger or with the stylus built-in to the upper right hand side of the 660HD System. 18 10600055 Rev. B Last Name: The patient’s last name (a maximum of 40 characters). First Name: The patient’s first name (a maximum of 40 characters). M. Initial: The patient’s middle initial (a maximum of 40 characters) Sex: The patient’s sex (F or M). DOB: The patient’s date of birth (mm/dd/yyyy or dd/mm/yyyy). MRN: The patient’s Medical Record Number (a maximum of 30 characters). Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) Surgeon: The surgeon’s name (a maximum of 100 characters). Procedure: Indicates Type of procedure being performed. The Procedure Type may be input manually or selected from the Procedure Type pull-down list. The Procedure Type pull-down list is available if the Smith & Nephew 660HD Image Management System is networked as part of a DORAWEB Surgical Documentation System, PACS, or a Hospital Information System (HIS). Patient/Procedure States Each patient record will be in one of three states at any given time: • Queued – The patient has been scheduled and appears in the Patient List, but the patient record does not yet have any acquired images or video clips. • In Process – The patient record has at least one acquired image or video clip for the current procedure. Procedure ID: Indicated a procedure ID as assigned by a facility or if left blank, the 660HD System will auto-generate a procedure ID. • Closed – The procedure has been completed and no new images can be added to the patient record. A closed procedure can be searched, printed, or sent to external media. Text and notes in a closed procedure can be edited. Images in a closed procedure can be edited and renamed. DORAWEB Users – Required Fields Adding a New Patient For DORAWEB users the following patient information fields are required fields: To add a new patient: Last Name First Name 1. Press the Patient button on the 660HD System screen to open the Patient Information screen (Figure 8). MRN Surgeon Procedure The DORAWEB software requires the above five fields to process the information, therefore, they are required fields in the 660HD System software for DORAWEB users. Users who intend to enter patient information for DORAWEB in the 660HD System for the first time are required to check the DORAWEB check box on the System Configuration screen. This action will put an * next to all the required fields. See the “System Configuration” section for more information. Figure 8. Patient Information screen Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 19 CSOR209 Operation (continued) 2. Press the New button to add a new patient. The cursor will appear in the Last Name field under the Patient Information window. (Optional) If using DORAWEB™/PACS/HIS, click the Update List button. The 660HD System will acquire the most recent patient information from these systems. Users who want to transfer patient information to the DORAWEB System after "first" entering it at the 660HD System must have the DORAWEB check box selected in the System Configuration page. (This action will cause the patient information to show up with five required fields, making it compatible to transfer to the DORAWEB System later.) Changing a Patient When a patient state is In Process (at least one image or video clip has been acquired) the stored patient record information cannot be changed. Only Queued patient records can have the patient record information changed. To change the stored information for a Queued patient: 1. On the 660HD System Main screen, press the Patient button to open the Patient Information screen (Figure 9). If you are not using DORAWEB™/PACS/HIS, go to Step 3. 3. Use the Tab, Enter, Up, and Down buttons to navigate from field to field or touch a field to select it. Enter the necessary information using the touch screen keyboard. Use the Shift key to access uppercase characters and symbols. 4. To enter the surgeon, type the surgeon’s name using the keyboard or select a name from the pull-down menu. To add a surgeon to the pull-down menu press the Plus “+” button. To remove a surgeon from the pulldown menu, press the Minus “-” button. 5. To enter the Procedure Type, use the keyboard to enter the Procedure Type or select a Procedure Type from the pull-down menu. To add a procedure type to the pulldown menu press the Plus “+” button. To remove a procedure type from the pull-down menu, press the Minus “-” button. 6. Press the Save button to save the new information or press the Cancel button to cancel any changes that have been made. 7. Press the OK button to close the Patient Information screen and return to the Main screen. 20 10600055 Rev. B Figure 9. Patient Information screen with Patient Record 2. If using DORAWEB/PACS/HIS, press the Update List button. The 660HD System will acquire the most recent patient information from these systems. 3. Select the Patient Record to be edited from the Patient List. If there is more than one procedure scheduled for this patient, there will be multiple entries listed. 4. Press the Edit button to change the patient data (Figure 9). 5. To change the type of Procedure, select a different procedure type from the Procedure Type pull-down list or click within the Procedure field’s text area and type in the new information. To change any of the other fields, click within the field’s text area and then type in the new information. Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) 6. Press the Save button to save the new information. Press the Cancel button to leave the stored data unchanged. 7. Press the OK button to close the Patient Information screen. Image and Video Settings To adjust the image and video settings on the 660HD System, press the Settings button to open the Video Settings screen (Figure 10). Deleting a Patient CAUTION: This file is immediately deleted and non-recoverable unless using DORAWEB/ PACS/HIS. Note: Only Queued patients can be deleted from the Patient Information screen. Patients in the In Process or Complete states cannot be deleted from the Patient Information screen. To delete a patient: 1. On the 660HD System screen, press the Patient button to open the Patient Information screen. 2. Select the Patient Record to be deleted from the Patient List. If there is more than one procedure scheduled for this patient there will be multiple entries listed. 3. Press the Delete button to delete the patient record. The 660HD System will display a confirmation message “Are you sure you want to delete the selected item?” Press the Yes button to delete the file and close the message. Press the No button to close the message without deleting the file. CAUTION: This file is immediately deleted and non-recoverable unless using DORAWEB/ PACS/HIS. Note: For DORAWEB/PACS/HIS Systems users, a deleted Patient Record can be recovered by reloading the Patient List from the DORAWEB/PACS/HIS Systems using the Update List button. 4. Press OK to close the Patient Information screen. Figure 10. Video Settings screen This screen provides settings for the Video Options, Capture File Options, and Surgical Display Options. The selected radio button shows the current setting for a given option. To turn a setting on or off, or change to a different setting or standard, select the radio button that corresponds to the desired setting. Press the OK button to save any changes and return to the System screen. Press the cancel button to discard any changes and return to the System screen. Video Options The Video Options box (Figure 10.) lists the available Video Inputs and provides an option for selecting the Video Standard the 660HD System will use. When the Settings button is pressed, the 660HD System will scan the connection ports and display all the available Video Inputs in the Video Options box. Inputs that are not available will be grayed out. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 21 CSOR209 Operation (continued) • Video Inputs: Potential Video Inputs include HD-SDI, FireWire, S-Video 1, S-Video 2, Composite, and AUX. The current Video Input will have its corresponding radio button selected. Video Input options that are not available are grayed out and cannot be selected. • Video Standard. Once selected, this setting should never change. 1. NTSC is used in the US, Canada, Japan, Taiwan, Korea, Central and South America, Mexico, and the Caribbean. 2. PAL is used in all of Europe, South Africa and all other African Countries, Australia, New Zealand, United Arab Emirates, Thailand, and Singapore. Capture File Options The Capture File Options box (Figure 10.) lists the video and image file capture preferences. • DICOM-Enabled: The DICOM-Enabled selection is used to prepare files for upload to a PACS system using the Smith & Nephew Integration Broker. Select the Yes radio button to enable the DICOM setting. Select the No radio button to disable the DICOM setting. • Image Type: The 660HD System captures all still images in JPEG (.jpg) format by default. Standard JPEG files are compressed files that are approximately 50KB in size. BMP (.bmp) files are uncompressed and are approximately 1MB in size. • JPEG Quality: If the JPEG Image Type is selected, the quality can be set to Standard (higher compression of 20:1, with an average file size of 50KB) or High (lower compression of 10.5:1, with an average file size of 85KB). Note: The DORAWEB™ System imports Bitmap, JPEG, and DICOM still images and video clips. When capturing images for export to the DORAWEB System, JPEG is the recommended format. 22 10600055 Rev. B • Video Format: The 660HD System can be set to generate video clips in MPEG1, MPEG2, MPEG4 (.mpg) or when using the DV input only, AVI formats. MPEG1 generates half the video resolution with smaller file sizes. MPEG2 generates full video resolution with larger file sizes. MPEG4 generates full video resolution with larger files sizes. AVI files have same resolution as the input video and generates larger file sizes. • Record Audio with Video: When a microphone is connected to the 660HD System and this setting is turned On, audio will be recorded whenever the system is recording video. To record only video with no audio, select the Off setting. Note: The Audio Clip feature on the front panel will enable the surgeon to record only an audio clip – without video. • Motion Correction Filter: The Smith & Nephew proprietary Motion Correction Filter for analog video reduces blurring artifacts in acquired images. This is a post-processing filter that runs for approximately three seconds per image. It is recommended that this feature remain On except when acquiring images from devices such as C-arms or ultrasound units, at which time the recommended setting is Off. WARNING: The motion correction filter may adversely affect the accuracy of images acquired from C-arms or ultrasound units. Insure that the Motion Correction Filter setting on the Video Settings screen is set to Off before acquiring images from C-arms or ultrasound units. • Maximum MPEG File Size: To help ensure that all information acquired for a given patient fits onto the target medium (including Flash and CD), the maximum MPEG File Size setting can be set at 100MB, 200MB, or 600MB limits. The Unlimited setting will capture video in one large file until the recording is stopped or the 660HD System hard drive is 90% full. Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) Surgical Display Options The Surgical Display Options box (Figure 10.) lists the On-Screen Display and Display Captured Image options. • On-Screen Display: Displays the total number of captured videos and images and the recoding status on the surgeon’s monitor. The On-Screen Display can be set to On, Off, or Momentary. The Momentary setting briefly displays the image count and video count when an image is captured. When a video is being captured, the image count, video count, and Recording are displayed for the duration of the capture. • OSD on Captured Files: The OSD (On-Screen Display) on Captured Files option adds the Procedure Name to the image and video files when set to On. Disable this option by selecting the Off radio button. • Display Captured Image: Displays the captured image on the surgeon’s monitor. The Display Captured Image option can be set to On or Off. The On setting displays the image for one second after it is captured and then returns to live video. Capturing Images, Video and Audio Image Capture When an image is captured the Images field counter will increase by one, a thumbnail of the captured image will appear in the Thumbnail Display window, and the Patient Data sum will increase by the size of the image. The thumbnail will be added to the end of the list and will be identified by the image name. Images can be captured in three ways: 1. Press the Capture button on the 660HD System Main Screen. The 660HD System will capture a still image from the current source. The current source is displayed in the Live Video window and can be the endoscopic camera, an auxiliary input such as a C-arm or any other accepted input type. If the Live Video window is not in use, the 660HD System will capture a still image from the current selected input (S-video, SDI, Aux, etc.) Note: the Capture button will be grayed out if there is not a current procedure or if the system does not detect a video input signal. 2. For Smith & Nephew cameras: press the camera head button configured for image capture. To choose the button settings, see the Operations/Service manual for the Smith & Nephew Camera Control Unit. 3. Press the optional footswitch connected to the Still Capture input port on the rear panel. Note: The 660HD System may occasionally miss a camera button click when the camera button (or footswitch) is pushed in rapid succession and the 660HD System is performing a large number of tasks simultaneously (i.e., multi-tasking). These tasks include video recording, momentary display of captured image, motion correction filtering, and auto printing. Under these circumstances, a camera button click may not register in the 660HD software. Image capture certainty can be improved by increasing the time between image captures. Printing captured images simultaneously on a Video printer To print to a color video printer when a digital still image is acquired, connect the video printer to the Still Capture Loop Thru port using the third mini-plug cable. Connect the Y/C output on the 660HD System to the Y/C input on the printer. Connect the Y/C outputs on the printer to the Y/C inputs on the monitor. When connected to the Still Capture Loop Thru import port, any image capture using the camera head or footswitch also results in a simultaneous print out of that image. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 23 CSOR209 Operation (continued) Video Capture When a video is captured the Videos field counter will increase by one, the video clip icon will appear in the Thumbnail Display window, and the Patient Data sum will increase by the size of the video clip. The video clip icon will be added to the end of the list and will be identified by the video file name. Video clips are recorded in MPEG1, MPEG2 ,MPEG4 or AVI format depending on the Capture File Options settings and input device. See the “Image and Video Settings” section for more information. Note: the Capture button will be grayed out if there is not a current procedure or if the system does not detect a video input signal. Note: The optional footswitch or the camera head buttons can be used to capture video if they are configured appropriately. See the “System Components” section. Note: If a microphone is connected to the 660HD System and the Record Audio with Video option is switched On, audio will be recorded with the video clip. To record only video with no audio, select the Off setting for the Record Audio with Video option. Capture a video clip for the current procedure: 1. Press the Record button on the 660HD System Main Screen. The Record button is the round red button to the far right of the Video Control bar (Figure 11). During recording the Stop button will turn red indicating that recording is in progress. If the On-Screen Display option is set to On or Momentary the “Recording” text will be displayed on the surgeon’s monitor for the duration of the video capture. Note: The Record button will be grayed out if there is no current procedure or if the system does not detect a video input signal. Note: Once a video clip reaches the Maximum MPEG File Size setting, the 660HD System begins to split up the video clip into multiple clips. For example, a 500MB video clip would be split into five 100MB files when the Maximum MPEG File Size setting is 100MB. The same 500MB video clip would be one 500MB file if the maximum file size setting was set to 600MB. 2. Press the Stop button to stop the recording. The Stop button is the square button located on the far left of the Video Control bar (Figure 11). Audio Capture If a microphone is connected to the 660HD System rear panel microphone audio input, audio can be recorded while recording video or with the Audio Clip button on the 660HD System Main Screen. Capture an audio clips for the current procedure: 1. Press the Audio Clip button on the 660HD System Main Screen. The red recording indicator under Audio Clip button will appear while recording. The Audios field counter will increase by one, an audio clip icon thumbnail of the captured audio will appear in the Thumbnail Display window, and the Patient Data sum will increase by the size of the audio clip. An Audio Clip .wav file will be added to the end of the list and will be identified by the audio clip name. The Audio Clip button will only record an audio clip without video. Note: the Audio Clip button will be grayed out if there is not a current procedure or if the system does not detect a video input signal. Figure 11. Video Control bar 24 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) 2. For Smith & Nephew cameras: press the camera head button configured for video recording. The 660HD System will record audio along with the video. To choose the button settings, see the Operations/Service manual for the Smith & Nephew Camera Control Unit. 3. Press the Audio Clip button a second time to stop recording. Reviewing an Acquired Image, Video, or Audio Clip To review an image, video, or audio clip 1. Locate the thumbnail or icon of the desired still image, video, or audio clip in the Thumbnail Display window. 2. Double click on the thumbnail or icon for the image, video, or audio clip you wish to play. The selected file will be displayed in the Live Video window. Video clip playback can be controlled using the Video Control bar (Figure 11) to play, rewind, fast-forward, pause, or stop video playback. 3. Press the Live button to return to live video. Press the Still button to view the images as they are captured. Deleting an Image, Video or Audio Clip To delete an image, video or audio clip 4. The 660HD System will display a confirmation message: “Are you sure you want to delete the selected items?” Press the Yes button to delete the file and close the message. Press the No button to close the message without deleting the file. CAUTION: These deleted files are immediately deleted and are non-recoverable. Saving Images, Video and Audio Clips Still images, video and audio clips are immediately saved on the 660HD System internal hard disk in order to minimize the chance of data loss if power is interrupted. To save images to other media, see the “Saving and Exporting” section. CAUTION: Do not unplug the system power cable or interrupt the power source at any time while data is being acquired. Images and video clips may be lost. Editing and Renaming Images can be edited by renaming them or adjusting the image brightness, color, contrast, and saturation. Audio and video clips can only be renamed. Adjusting Images 1. Press the Edit button on the 660HD System Main Screen to open the Edit screen (Figure 12). 1. Locate the thumbnail or icon of the desired still image, video, or audio clip in the Thumbnail Display window. 2. Click once on the thumbnail or icon to highlight the image, video or audio clip to be deleted. 3. Press the Delete button to delete the displayed image, video or audio clip from the procedure. Figure 12: Edit screen Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 25 CSOR209 Operation (continued) 2. Select the image to edit from the Thumbnail Display window. The image will be displayed in the Edit window. 3. Use the Up and Down buttons in the Adjust Image section to adjust the Brightness, Color, Contrast, or Saturation as needed. a. Brightness – Up increases luminance. Down decreases luminance. b. Color – Up adds more red to the Hue. Down decreases red and adds blue. c. Contrast – Up increases the range between light and dark areas of the image. Down decreases the range between light and dark areas. d. Saturation – Up increases the concentration of all colors in the image. Down decreases the concentration and washes out the image. 3. Type a new name in the Name box using the keyboard. 4. Optional: press the Plus “+” button to add a name to the pull-down menu. Press the Minus “-“ button to remove a name from the pull-down menu. 5. Press the Save button to make the name change permanent. The new name will be displayed in the Thumbnail Display window. Adding Text Notes Text notes can be added to a current procedure at any time. To add text notes to a current procedure: 1. Press the Notes button on the 660HD System Main screen to open the Notes screen (Figure 13). 4. Press the Save button to make the changes permanent. Press the Reset button to discard the changes and restore the image to its original state. Note: once a change is saved the Reset button cannot be used to restore the image to its original state. The Up and Down buttons can be used to restore the image to its original state by adjusting the brightness, color, contrast, or saturation as needed. Renaming Images, Videos, and Audio Clips 1. Press the Edit button on the 660HD System Main screen to open the Edit screen (Figure 12). 2. Select the file to rename from the Thumbnail Display window on the right hand side of page. The file will be highlighted and its name will appear in the text box in the Rename section. If it is an image it will also be displayed in the Edit window. 26 10600055 Rev. B Figure 13. Notes screen 2. Use the touch panel keyboard or a separate USB keyboard to enter the notes. Press the Clear button to delete all text in the Note dialog box. Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) Saving and Exporting Data Saving Patient Records Patient records can be saved individually, as a specific group, or as all available patient records. Patient records can be written to removable USB devices, CD/DVD media or downloaded to different networked devices including the facilities Network, PACS, RIS (Radiological Information System) or the Smith & Nephew DORAWEB System. Notes on the CD/DVD Drive and Media Figure 14. Save screen • Only use 650MB or 700MB data CDs or 4.7GB DVDs. Music CDs are not compatible. 2. Select the patient records to be saved from the Patient List. • The CD/DVD tray will open on completion of the write process. Remove the disk from the tray and then gently push in the tray to close. • Data is written to the CD in the ISO 9660 Standard CD-RW format. Notes on the USB Drive • Avoid removing the USB drive while the system is saving data to the media. • Avoid rapidly removing and inserting the USB device. The system needs a few moments after a USB device is inserted to recognize the device and also to complete the writing process after saving the data. To save the current, selected, or all patient records: 1. Press the Save button on the 660HD Main screen to open the Save screen (Figure 14). a. The current patient record will automatically be selected. b. Check the box to the left of the Patient Name to select individual patient records. Multiple boxes can be checked to select a specific group of patients. c. Press the Select All button to select all the patient records. Each Patient Record will be selected and the entire Patient List will be highlighted. The Select All button will change to the Deselect All button. Press the Deselect All button to deselect every patient record, including the current patient record. 3. Use the patient data/media type grid on the Save screen to select the data (Patient Info, Images, Video Clips, and Audio Clips), to save to each media type. The 660HD System will check the available memory on the portable media. If there is not enough memory to complete the Save operation, the 660HD System will display an error message. Clear the error message and select a media type with the required free memory amount. Media types include: Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 27 CSOR209 Operation (continued) USB1 – The first USB device connected to the 660HD System will be designated as USB1. A USB device (pen drive, multi-card drive) must be plugged into one of the USB ports on the front of the 660HD System for this save option to be available. This option will be grayed out if there are no USB devices connected to the 660HD System. TV DVDs cannot be appended with additional patient data. USB2 – The second USB device connected to the 660HD System will be designated as USB2. Two USB devices (pen drive, multi-card drive) must be plugged into the USB ports on the front of the 660HD System for the USB2 save option to be available. This option will be grayed out if there is only one USB device connected to the 660HD System. Saving to the PACS or DORA/Network* – These options require configurations in advance. For more information, see the “Integration Broker” and “System Configuration” sections for more information on configurations. The system administrator for the facility can help to configure the 660HD System for use with the facility network. PC CD/DVD – This will burn a PC CD/DVD for use in personal computer. This option is present except when TV DVD has been selected. If no disc is present or an unwritable disc is present an ‘Insert Disc’ message appears. 4. Press the Save button. The progress bar indicates how much of the save has been completed as a percentage. Note: The 660HD System will allow you to append previously written PC DVDs with new patient data. When trying to save to a PC DVD that has existing patient data, the 660HD System will read the data and provide a prompt “Do you wish to append the data on the DVD?” Click Yes to append the data or No to stop the save and insert a new DVD. Click ‘Cancel’ to cancel saving. TV DVD – This will burn a video DVD for use in a commercial DVD player. A TV DVD can be played on a personal computer that has installed DVD player software (i.e., PowerDVD player). Note: In order to save a TV DVD, you must complete the patient name and procedure information on the patient page prior to collecting any images or videos for that patient. If this information is missing a TV DVD cannot be created. PACS* – This option sends the patient data to the facility’s PACS system. DORA/Network* – This option sends the patient data to the Smith & Nephew DORAWEB™ ASP system or the facility network. 5. When the save is completed remove the media. Note: The 660HD System supports saving to multiple CD/DVDs. If a Save operation requires more data than a single CD/DVD can store, the 660HD System will pause the data transfer when the CD/DVD’s data capacity is reached. The system will eject the disc and display a message to insert a new CD/DVD. Insert a new CD/DVD and press the OK button to continue. The system will continue writing to the subsequent CD/DVD. This process can be repeated indefinitely until all the patient data is successfully transferred. 6. Press the Main button to return to the 660HD Main screen. Note: Only still images and MPEG2 video clips can be saved on a TV DVD. A maximum of 10 patients can be recorded on one TV DVD. 28 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) Saving and Disk Maintenance The Save option does not automatically delete the procedure data from the 660HD System unless specifically configured do so. See the “System Tools: Disk Maintenance” section for more information. For more information regarding CD/DVD and flash media, refer to the “Advanced Topics” section. Note: A CD is recommended for storage if the total data to be saved is less than 600MB. Printing Patient Data and Images Patient records can be printed individually, as a specific group, or as all available patient records. The printouts can be modified to include the Facility Name, Logo, Address, Notes, and Images. The 660HD System can also be set up to print automatically, see the “Auto Print” section for more information. To print current, selected, or all patient records: 1. Press the Print button on the 660HD System Main screen to open the Print screen (Figure 15). 2. Select the patient records to be printed from the Patient List. a. The current patient record will automatically be selected. b. Check the box to the left of the Patient Name to select individual patient records. Multiple boxes can be checked to select a specific group of patients. c. Press the Select All button to select all the patient records. Each Patient Record will be selected and the entire Patient List will be highlighted. The Select All button will change to the Deselect All button. Press the Deselect All button to deselect every patient record, including the current patient record. 3. Select the desired options from the Include in Printout box: Facility Name – Select the check box to include the Facility Name in the printout. Press the Edit button to enter or change the Facility Name. Logo – Select the check box to include the Logo in the printout. Press the Browse button to add a logo from the CD Rom drive or USB port. The Browse button can also be used to change or update a logo. Address – Select the check box to include the Address in the printout. Press the Edit button to enter or change the Address. Notes – Select the check box to include Notes in the printout. Press the edit button to add notes or Edit existing notes. Figure 15. Print screen Images – Select the check box to include Images in the printout. When the check box is selected the 660HD System includes all images for the patient record by default. Press the Select button to choose specific images to include in the printout. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 29 CSOR209 Operation (continued) 4. Use the Printers pull-down menu in the Settings box to choose a printer. 5. Define the Page Range to be printed. The 660HD System defaults to All, but one or more pages in a series can be defined with the Page and To pull-down menus. 6. Define the number of Images per Page. The 660HD System offers the following image(s) per page options: Images per page Format 1 one image per page 1x1 – (the default) 2 two images per page 3 three images per page 4 two rows of two images per page 6 three rows of two images per page 9 three rows of three images per page 15 five rows of three images per page 18 six rows of three images per page 7. Enter the Number of Copies for each printed page to be output. 8. Press the Print button to print the report. Press the Cancel button to clear the selected Patient List and return to the Main screen. Note: The Print button will be grayed out if the printer is not available for printing (e.g. printer is off or disconnected). Press the Main button to return to the 660HD System Main screen without printing. 30 10600055 Rev. B Auto Print Press the Print button on the 660HD System Main screen to open the Print screen (Figure 15). The Auto Print box has On and Off radio buttons. Select the On radio button to enable the Auto Print function. When Auto Print is enabled the Patient List and the Select All button will be grayed out. The Auto Print function works only with the current patient procedure. While the Auto Print function is enabled, the 660HD System will print a page immediately after enough images have been captured to fill the page based on the selected Images per Page layout. As an example, if the Images per Page option is set to 6 and the Auto Print checkbox is checked, the 660HD System will print out a single page of images when six images have been captured. It will print another single page when six more images have been captured. The Include in Printout, Number of Copies, and Printer options must all be set prior to enabling Auto Print. Note: When Auto Print is enabled the 660HD System will not automatically print a page with fewer images than defined by the selected Images per Page setting. Press the Print Remaining Images button to print any partial page of images captured during the procedure. Cancel Printing Button Press the Cancel Printing button to cancel the current print job. Main Button Press the Main button to save any changes and return to the 660HD System Main screen. Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) Search The 660HD System can search for patient data using using four types of Search Criteria, one of which is date. The other three Search Criterion can be selected from the following seven Search Criterion: 1. Patient First Name 3. Repeat Step 2 to add the secondary and tertiary Search Criterion, using the respective pull-down menus for those Search Criterion. 4. Optional: Enter a date range for the search. 5. Press the search button to execute the search and open the Search Results screen (Figure 17). 2. Patient Last Name 3. Patient MRN (Medical Record Number) 4. Surgeon Name 5. Procedure Name 6. Image Name 7. Video Name To create a search: 1. Press the Search button on the 660D Main System screen to open the Search screen (Figure 16). Figure 17. Search Results screen The Search Results screen will list the results based on the selected Search Criterion. The results will be sorted in order of the primary, secondary and tertiary Search Criterion. The Search Results screen provides options for selecting patient records to Edit, Save, or Print. Select the check box next to the Patient Name to choose that patient record. Press the Select All button to select all the patient records. Once the desired patient records have been selected the following options are available: Figure 16. Search screen Open 2. Use the first Search Criteria pull-down menu to select the primary search criterion. Enter the value to be retrieved into the box to the right of the primary search criterion. Press the Open button to open those patients records in another screen and view all of the data files for those patient records. See the “Viewing Archived Patient Images” section for instructions. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 31 CSOR209 Operation (continued) Save Press the Save button to open the Save screen. Use the Save screen options to save the selected patient records to different media types or the network. See the “Saving and Exporting Data” section of this manual for instructions. These images may be selected for editing, saving, or printing by using the check boxes in the upper left hand corner of each image. Only images that have a check in them will be available for editing, saving, or printing using the buttons at the bottom of this screen. 1. Select the patient in the pull-down Print Press the Print button to open the Print screen. Use the Print screen options to printout the selected patient records. See the “Printing” section of this manual for instructions. Press the Main button to close the Search Results screen and return to the 660HD System Main screen. Press the Cancel button to clear the close the Search Results screen, clear the search results, and return to the Search screen. Viewing Archived Patient Images 2. Select the images you wish to edit, save or print 3. Repeat for each patient in the pull-down menu Once you have completed this for every patient, choose the following option for those selected images: Edit – to edit or rename the selected images. See the “Editing and Renaming” section. Save – to store these selected images. See the “Saving and Exporting Data” section. Print – to print these selected images. See the “Printing Patient Data and Images” section. Press the Cancel button to clear the search results and return to the Search Results screen. Press the Main button to return to the 660HD System Main screen. Figure 18. 660HD System Search Results Opened screen Selecting Open on the search results screen enables viewing of selected patient images. Use the pull-down menu at the top of the screen to view and select images for the selected patients one at a time. 32 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) System Administration The 660HD Image Management System can be configured for a particular installation using the System Tools. Press the System Tools button on the 660HD System Main screen to open the System Tools screen (Figure 19). • Close 660D – Closes the 660HD application and displays the desktop. • Integration – Opens the Integration screen. The Integration screen provides options to configure the 660HD to write to a network share drive. The 660HD System can also be configured to write to DORAWEB, PACS via DICOM 3.0 and HIS using HL7. See the “Integration Broker” section. • System Configuration – Opens the System Configuration screen. The System Configuration screen provides options for Login Type and Network settings. CONDOR™ Control System connectivity will be available at a future date. See the “DORAWEB System Integration” section. Figure 19. System Tools screen. Access to the System Tools option should be limited to users proficient in Windows® XP Operating System configuration and authorized to network computer systems. The System Tools screen has the following Windows configuration options: • Network Connections – Opens the Windows Network and Dial-up Connections window. This window provides options to manage network connections. • Printers – Opens the Windows Printer window. The Windows Printer window provides options to configure and manage the local and network printers. • Volume Control – Opens the Windows Volume control panel. The Volume control panel is used to adjust the 660HD System volume settings. • Calibrate Screen – Opens the Touch International Touch Screen Control Panel. Use the control panel to adjust the 660HD System touch screen settings. • Disk Maintenance – Opens the Disk Maintenance screen. The Disk Maintenance screen provides options for the Auto Delete Patient Data function. The Auto Delete Patient Data function can be set to delete Patient Records after they are saved, after 60 days, or manually. Deleting files will provide increased storage space. See the “Disk Maintenance” section. • International – Opens the International screen. The International screen provides the operating language selection box. Select the language used by the 660HD System from the list of languages in the Select your language box: English, Spanish, German, Italian, Swedish, Dutch, French. Press the OK button to save any changes and return to the System Tools screen. Press the Cancel button to discard any changes and return to the System Tools screen. • About 660HD System – Press the About 660HD System button to display the hardware and software version numbers of the 660HD Image Management System. Press the OK button to close the About 660HD System screen. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 33 CSOR209 Operation (continued) • Main – Press the Main button to return to the 660HD System Main screen. Integration Broker software handles the transfer of information across different systems. Integration Broker The Integration Broker (IB) performs the following functions: Optional: Skip this section if the facility does not use DORAWEB™, PACS or HIS to interface to the 660HD System. DORAWEB Related The Integration Broker is the software component responsible for communication between the Smith & Nephew 660HD Image Management System, the Smith & Nephew DORAWEB Surgical Documentation System, PACS and HIS. The Integration Broker can be installed on a DORAWEB server or on a hospital server. An integration folder with the share name IMS is automatically created on the DORAWEB or hospital server during the installation. The following sub-folders are also automatically created: DORA PACS HIS The PACS and HIS folders are mapped to the PACS or HIS system in use and may reside on a different server. Figure 20 shows how the • Once daily, at a configured time, the IB transfers all the patient demographics for the day's scheduled procedures from DORAWEB to the IMS\DORA folder. In addition, the previous day’s data is deleted from this folder. • Once daily, the IB transfers the current Procedure List from DORAWEB to the IMS\DORA folder. • In addition, the IB transfers new patient demographics (from DORAWEB) for a procedure to be performed that day, but after the export described above, to the IMS\DORA folder. These procedures are appended to the end of the Procedure List on the 660HD Image Management System. • The IB transfers saved still images (.bmp or .jpg or .dcm), video clips (.mpeg), and Notes (.txt) files originating from the 660HD System from the IMS\DORA folder into the DORAWEB System. Figure 20. Integration Broker Work Flow 34 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) PACS Related • The IB transfers saved DICOM images originating from the 660HD System to the IMS\PACS. • At configured time, the IB transfers all DICOM images associated with the day's scheduled procedures from the IMS\PACS folder to the configured PACS system. HIS Related • Once daily, at a configured time, the IB transfers HL7 text messages relating to the procedures from the HIS system to the IMS\HIS folder. These procedures will be listed in the Procedure List in the 660HD Image Management System. In addition, the previous day’s data will be deleted from this folder. IMS Folder and Sub Folders When saving procedure information from the 660HD System, the PACS or DORAWEB/Network options can be selected. Depending on those selections, procedure information is either stored in the IMS/DORAWEB or IMS/PACS folders. The information in these folders is structured as a set of procedure directories, one for each procedure. Each directory is named by the last name of the patient followed by the medical record number (MRN). For example, a procedure directory may be named “Smith123456”. Each procedure directory contains an image subdirectory named by the procedure name, followed by the date and time (MMDDYYYYHHMMSS), and the 660HD System location. For example, an image subdirectory may be named “10212003120510” “ArthroplastyRoom1”. The image subdirectory may contain these types of image/video files: • MPEG 1 or MPEG 2 (.mpg) video files • Notes (.txt) files • JPEG (.jpg) image files • DICOM (.dcm) image files • Bitmap (.bmp) image files Each procedure has an associated text (.txt) file in the image subdirectory with the name of the last captured image. The text file contains the patient demographics for the associated patient and the notes entered during the procedure. It will also have an associated Text (.txt) file named “alldone.txt”. Note: The DORAWEB Surgical Documentation System operates with still images, JPEG (.jpg), Bitmap (.bmp), MPEG (.mpg), DICOM (.dcm), and Notes (.txt) files. DICOM (.dcm) images can also be saved separately to the institution’s PACS. DORAWEB System Integration Overview At the time of DORAWEB Surgical Documentation System installation the system administrator creates a share directory to receive procedure files from the Smith & Nephew 660HD Image Management System. A user name and password are also established at that time to allow the Smith & Nephew 660HD Image Management System to be recognized by the server. Note: In order to setup the Smith & Nephew 660HD System on the network the following information is needed: User Name, Password, Server Name, and Share Name established by the system administrator. An example for User Name is “dora660HD” An example for Password is “Dora660HD” An example for Share Directory is “\\DORAWEBServer\IMS\” Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 35 CSOR209 Operation (continued) Configuring DORAWEB™ System Integration The Smith & Nephew 660HD Image Management System needs to be configured with User Name, Password, and Share Directory. In the case of the DORAWEB System, these values will have to be configured based on the configuration of the DORAWEB System established by the system administrator. To integrate the 660HD System with the DORAWEB System and/or PACS/HIS System: 6. Press the OK button to save the changes and return to the System Tools screen. Press the Cancel button to discard changes and return to the System Tools screen. Configuring the 660HD Image Management System The System Configuration screen (Figure 22) provides options for Login Type and Network settings. CONDOR™ Control System connectivity will be available at a future date. 1. Press the Integration button on the System Tools screen to open the Integration screen (Figure 21). Figure 22. System Configuration screen Figure 21. Integration screen 2. Enter the User Name in the User Name field. 3. Enter the Password in the Password field. 4. Enter the share directory information. (Or use the Browse button to locate the proper directory.) 5. Press the Test Connection button to connect to the appropriate server. If the connection succeeds, the system displays “Connection Test Pass.” If the connection is unsuccessful, the system displays “Connection Test Fail”; check your network connections. 36 10600055 Rev. B The Login Type options are used to select between the Password authentication, which requires system accounts to be created for each user, and Simple, which automatically logs into the system. The Network options are used to designate whether or not the 660HD System is connected to a network and, if so, which connections need to be made. PACS (Photographic Archiving Communications System), DORAWEB™, HIS (Hospital Information System) or RIS (Radiology Information System) are the choices for system interfaces. These will need to be configured using the Integration Broker. See the “Integration Broker” section. Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Operation (continued) Disk Maintenance All Patient Records are stored on the system hard drive. Patient Records that are not deleted after they have been saved to external media or uploaded to a network will eventually fill the 660HD System hard drive. CAUTION: These deleted files are immediately deleted and are non-recoverable. Cleaning the hard disk A. Deleting a specific Patient Record and all associated files 1. Select the Patient Record from the Patients list window by checking the box to the left of the patient name. 2. Press the right-hand Delete Selected button to delete the Patient Record. B. Deleting any or all images associated with a Patient Record 1. Confirm that all Patient Records have been properly saved to external media or uploaded to a network. 1. Select the Patient Record from the Patients list window by checking the box to the left of the patient name. 2. Press the Disk Maintenance button on the System Tools screen to open the Disk Maintenance screen (Figure 23). 2. All associated images and files for that patient will be highlighted in the Patient Files window. CAUTION: These deleted files are immediately deleted and are non-recoverable. 3. Optional: Specific Patient Files can be unselected to prevent them from being deleted. Uncheck the box to the left of the Patient File(s) to be kept. 4. Press the right-hand Delete Selected button to delete all the selected Patient Files for the Patient Record. C. Deleting all Patient Records 1. Press the right-hand Select All button to select all the Patient Records in the Patients list window. Figure 23. Disk Maintenance screen Smith & Nephew 660HD Image Management System Operations/Service Manual 2. Press the left-hand Delete Selected button to delete all the selected Patient Records. Caution: These deleted files are immediately deleted and are non-recoverable. 10600055 Rev. B 37 CSOR209 Operation (continued) D. To delete all images, videos and audio clips for all Patient Records. 1. Press the left-hand Select All button to select every Patient Record in the Patients list window. This also effectively selects every image, video clip, and audio clip associated with those records. 2. Press the right-hand Delete Selected button to delete all the images, video clips, and audio clips from the Patient Records. The Patient Records will remain in the Patients list window. 3. Press the OK button to close the Disk Maintenance screen and return to the System Tools screen. Press the Cancel button to clear any selections and return to the System Tools screen. Auto Delete Patient Data Press the Disk Maintenance button on the System Tools screen to open the Disk Maintenance screen (Figure 23). The Disk Maintenance screen provides options for the Auto Delete Patient Data function. The Auto Delete Patient Data function can be set to delete Patient Records after they are saved, after 60 days, or manually. Deleting files will provide increased storage space. The 660HD System defaults to the Manually setting. After Saved – This setting will delete a Patient Record immediately after it is saved using the Save function. After 60 Days – This setting will delete the Patient Record and all associated files. 60 days after it is captured. Manually – This setting provides no automatic deletions and will require that files be deleted manually to free up space on the hard drive. Press the OK button to close the Disk Maintenance screen and return to the System Tools screen. Press the Cancel button to discard any changes and return to the System Tools screen. 38 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Cleaning and Sterilization / Service Cleaning the System WARNING: Prior to cleaning the system, turn off all power to the system and disconnect it from the power source. The exterior of the 660HD Image Management System may be cleaned with a mild detergent on a damp (not wet), lint-free cloth. Do not use abrasives, alcohol, or other solvents. Do not allow moisture to enter the interior of the unit, or damage to the internal components may result. Do not open the unit or remove the cover. Service Philosophy There are no user-serviceable components inside the Smith & Nephew 660HD Image Management System. Repairs and adjustments are to be performed only by Smith & Nephew authorized service centers. If service becomes necessary, call your authorized Smith & Nephew Customer Service Representative prior to returning the device and request a Return Authorization (RA) number. Your representative can also explain the available Service Replacement and Repair Programs. Service items should be carefully repackaged and returned post-paid to Smith & Nephew. Your Smith & Nephew Customer Service Representative can provide additional instructions. Note: Product returned that is found to have been serviced by an unauthorized third party repair facility and/or sterilized with a sterilization method other than one approved by Smith & Nephew will incur additional costs, regardless of warranty status. It is not necessary to include accessory items (i.e., power cords, connection cables, etc.) when returning a device for service. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 39 CSOR209 Maintenance Maintenance Smith & Nephew 660HD Image Management System Moving the 660HD Image Management System Always turn off power to the system before moving it. Even if the system is on a movable cart, it should be turned off before relocating it. The sensitive disk drive heads are less vulnerable to jarring or damage if the system is turned off before being moved. Do not drop or jar the system as damage to components and loss of data may result. Data Storage Media Caring for Removable Disks and CD/DVD Media USB/Flash and CD/DVD media are used to record and store images and data created while using the 660HD Image Management System. Electrical Interference CAUTION: This equipment is designed and tested to minimize interference with other electrical equipment. However, if interference occurs with other equipment it may be corrected by one or more of the following measures: - Reorient or relocate this equipment, the other equipment, or both. - Increase the separation between the pieces of equipment. - Connect the pieces of equipment into different outlets or circuits. - Consult a biomedical engineer. Environmental Protection CAUTION: This equipment contains electronic printed circuit assemblies. At the end of the useful life of the equipment it should be disposed of in accordance with any applicable national or institutional related policy relating to obsolete electronic equipment. Do not drop USB/Flash or CD/DVD media onto hard surfaces as this can result in disk damage and data loss. Keep USB/Flash and CD/DVD media clean and dry by always storing them in their cases. Avoid storing at temperatures greater than 120° F. Preventative Maintenance Recommended Annual Performance Checks Smith & Nephew recommends that dielectric strength, earth leakage current, and protective earth testing be performed annually to assure continued compliance with applicable safety requirements. These tests should be conducted in accordance with specifications UL 60601-1/ IEC 60601-1. CAUTION: Electrical safety testing should be performed by a biomedical engineer or other qualified person. 40 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Troubleshooting Troubleshooting Refer to the table below for information on problem solving for the Smith & Nephew 660HD Image Management System. Additionally, review the “Frequently Asked Questions” section for frequently asked questions regarding proper use of the system. Symptom No video image Possible Cause • Video cables loose or disconnected. • Video source turned OFF. What To Do • Check video cable connections. • Turn video source power ON. • Turn monitor power ON. • Monitor turned OFF. Video out of sync Monitor sync setting incorrect. (for example, partial rolling images) Set monitor sync to EXT (external). Optional Keyboard does not respond to typing Keyboard cable loose or disconnected. Check keyboard cable connection on rear of unit. Screen displays “A SYSTEM ERROR HAS OCCURRED” “PLEASE CALL CUSTOMER SUPPORT” An internal system error has occurred and the system cannot continue to operate normally. A code number may be shown on the screen. Try resetting the system by powering down and then back on again. If condition persists, call Customer Support with error code number which displays on the screen. Screen displays “SYSTEM DATA DISK FULL” You have reached the maximum allowable hard disk storage. Refer to the “Disk Maintanence” section for instructions on deleting patient records from the hard disk. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 41 CSOR209 Frequently Asked Questions (FAQs) USB Flash and CD/DVD Media How many video clips/still images can be acquired per patient case? Video clips are acquired and exported in MPEG1 or MPEG2 or MPEG4 formats. All MPEG file names end with .mpg suffix. MPEG2 files provide better image quality but are larger in size. When DV (IEEE-1394) input is used the video is stored as an AVI (.avi) file. To help ensure that all information acquired for a given patient fits into manageable chunks, the system enables you to set the maximum video clip size in minutes to 100MB (approximately 4 minutes), 200MB (approximately 8 minutes), 600MB (approximately 24 minutes). In addition there is a no limit setting. If the video clip becomes as large as the maximum size, the system stops recording the video clip and begins a new one. The system allows the user to record to multiple CDs and DVDs, e.g., if the limit of the CD/DVD has been reached, the system will prompt the user to insert a second CD/DVD and recording will continue. Recording limit for USB media depends on the memory capacity of the flash media. How many bitmap images will a 128MB Flash media hold? How about the 256MB flash media? Each bitmap image uses approximately 900KB of memory storage. The number of images that can be stored depends on the flash media. A 256MB flash card will hold 284 images. If you enter patient information before inserting the Flash media, does the patient information get lost when you put the Flash media into the drive? No. The 660HD System can actually be used without Flash media inserted. The Flash media is ONLY needed when transferring images from the internal memory to the Flash media. Internal Memory vs. Writing to Disk Why can’t the unit store the images to Flash media or CD/DVD media as they are acquired and eliminate the wait time after the case is completed? • Data is written to CD/DVD in a batch format, not in a real-time continuous method. • Data is most likely to be lost when being written to disk or CD/DVD media. The writing speed is much slower than the speed of the system's internal memory. • In the event of a power loss, the wait time is a trade-off between having a reliable way of storing the images (in the system) vs. saving the images as they are acquired then losing several on a disk. The current method is the most reliable, considering there is likely only one opportunity to acquire a desired image. Power Loss Will data be lost if you lose power after images have been acquired to the internal hard disk but before they get written to Flash media? No. The internal hard disk saves images during the acquisition process and is only cleared by the disk maintenance function. 42 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Frequently Asked Questions (FAQs) (continued) Can you lose images if a power glitch or accidental power plug pull occurs while writing to Flash media, CD/DVD, or to the network? No. Since the image transfer was not complete due to the loss of power, the system's image buffering design assures that the images ARE NOT LOST. Smith & Nephew understands these problems and has tried to greatly reduce the chances of ever losing images due to accidental power loss. Multiple Patients without Saving to Disk What if you do not save the image data after a surgical case and you want to enter another patient's information? Go to the 660HD System screen, click Patient and enter the new patient information for the next case. The previous patient information has already been acquired and stored by a unique filing system in the internal memory. When a save is performed, ALL image data from each case can be transferred to Flash, CD, or DVD media or to the network. Bitmap Images What is a bitmap image format, and is the image compressed? In bitmap format, an image file is made up of all the individual picture elements—called pixels— which are “mapped” into a grid in their actual positions and colors. Pixels can represent many colors–over 16.77 million true color pixels are possible with the 660HD Image Management System. The image file is not compressed, so the image artifacts that sometimes plague compressed image files will not occur. System Resolution What is the 660HD Image Management System’s image resolution? My colleague perceives the image quality somewhat differently than I do. What are some of the image quality concepts that I need to know in order to understand differences in image quality perception? The 660HD Image Management System’s image resolution—the grid of pixels making up the image—is 720 x 487 pixels (horizontal x vertical) for NTSC and 720 x 576 for PAL with Composite/S-Video/SDI inputs. This is the maximum pixel resolution due to the source of the signal—in this case, an analog video camera, e.g., the system cannot obtain (acquire) more resolution than what is provided by NTSC/PAL video. With HD-SDI video input, the resolution is 1920 x 1080, both for NTSC and PAL. Perceived image quality is also greatly influenced by color depth. Because we use a 24-bit color pixel bit depth we can acquire images in what is called “True Color.” If a system uses less than a 24-bit format it loses color and brightness information in the acquired images. The full color and brightness areas of the image would then be replaced with black or white “dots” or pixels, which would basically be missing picture information. The type of VGA computer display or VGA video projector used to view the final images also makes a substantial difference in perceived image quality. As mentioned, a system needs to start with a high picture bit depth. Again, 24-bit picture bit depth is considered True Color. If a VGA computer display or VGA video projector cannot “display” all 24-bit possible color combinations for Red, Green and Blue (over 16.77 million possible colors) then the image information on the display is replaced with color and brightness levels that are not the same as what was originally acquired. If the system displays less color bit depth than the format in which the image information was acquired, it is losing picture information. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 43 CSOR209 Error Messages Error Message Table Refer to the table below for information on problem solving for the Smith & Nephew 660HD Image Management System. Additionally, review the “Frequently Asked Questions” section for frequently asked questions regarding proper use of the system. Symptom Cause Corrective actions Camera control buttons or the optional footswitch not working Camera SW1/SW2 or the optional footswitch cables are loose or disconnected. Verify that the camera SW1/SW2 cables or the footswitch cables are tightly connected. Can’t establish contact with the network • Network not physically connected to the system. Verify that all network information is valid and try logging-on again. If the problem persists, contact your IT/IS administrator. • Network log-in information not valid. • Network busy or down. Printer cannot be • Local printer not installed. configured for the • No network printer available. system Install a local printer or contact your IT/IS administrator. Printer configured but not printing Configure printer as the default printer. The printer has not been configured as the default printer. Front touch panel The touch panel may need to be not working recalibrated. correctly 44 10600055 Rev. B See the “System Tools” section for more information. Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Technical Specifications System Specifications Front Panel Ports: Video Input Connectors: 2 x S-Video (Y/C) – 75 ohms terminated. 2 x USB 2.0 Ports: Type A receptacle, software compatible with NS16C550 2 x AUX: BNC connector: 75 ohms terminated. Rear Panel Ports: 1 x HD-SDI: BNC connector: 75 ohms terminated 2 x USB 2.0 Ports: Type A receptacle, software compatible with NS16C550 2 x FireWire: IEEE-1394 Video formats: NTSC and PAL All video inputs are diode protected for overvoltage conditions. Video Output Connectors: 1 x S-Video (Y/C) – 75 ohms terminated. 1 x AUX: BNC connector: 75 ohms terminated. 1 x HD-SDI: BNC connector: 75 ohms terminated 1 x DVI Video formats: NTSC and PAL All video inputs are diode protected for over-voltage conditions. Front Panel Inputs: 1 x AUX video input BNC 1 x FireWire video input IEEE 1394 Rear Panel Inputs: 1 x Parallel Port: Bidirectional input/output with female DB-25 receptacle 2 x Serial Ports: UART port with male DB-9 receptacle 1 x Video Graphics Array (VGA) Port: 15-pin female VGA port 2 x Ethernet Ports: Auto-select 10BaseT/100Base-TX 1 x PS/2 Mouse 1 x PS/2 Keyboard Storage: USB Interface: Supports read/write of USB flash media of different sizes. Storage capacity is as per user preference and market availability. CD-R/RW: 650 MB or 700 MB. Writes data in standard ISO 9660 CD-R format. DVD-R/RW: 4.7 GB. DVD+R: 4.7 GB. 1 x AUX video input BNC Processor: 2 x S-Video inputs 4-pin min-DIN Intel Pentium M 1.6 GHz 1 x HD-SDI video input BNC Operating System: 1 x FireWire video input IEEE-1394 Microsoft Embedded Windows® XP 3 x 3.5 mm mini-jacks – still capture, still capture loop thru, video capture Hard Drive: MIC in: TRS female connector, -50 dBV, 150 Ohm impedance 200GB drive with Ultra DMA data transfer Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 45 CSOR209 Technical Specifications (continued) Still Image File format: Dimensions: 24-bit RGB bitmap (.bmp) file (L x W x H) 14.0 x 12.0 x 8.0 inches (35.56 x 30.48 x 20.32 cm) 24-bit JPEG (.jpg) file Still Image Resolution: NTSC/PAL: Up to 1920x1080 @24 bit color depth Still Image Color Resolution: 16.77 million True Color Motion Video File Format: MPEG1, MPEG2, MPEG4 and AVI (For DV/Firewire only) Weight: 16 lbs Classification: CISPR 11 Class A Environmental Transport Conditions and/or Storage Use Temperature -20°C–60°C 10°C–40°C (-4°F–140°F) (50°F–104°F) Humidity Display Output: NTSC – Real Time Composite, S-Video, SDI, HD-SDI, DVI Atmospheric Pressure 20–90% (no condensation allowed) 500–1060 hPa 30–75% 700hPa–1060hPa PAL – Real Time Composite, S-Video, SDI, HD-SDI, DVI Power Requirements: Input Voltage: 100-240 VAC, 50/60 Hz @ 90VA. Leakage Current: < 70 μA Equipment Classification: Protection against electrical shock Class 1, Type B equipment. Protection against harmful ingress of water. (Ordinary equipment, none provided) Degree of safety of application in the presence of flammable anesthetics with mixture of air, oxygen, or nitrous oxide. (Not suitable) 46 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 Ordering Information Smith & Nephew 660HD Image Management System REF Description 72200812 Smith & Nephew 660HD Image Management System—ENGLISH On-Screen Display, Operations Manual, U.S. Power Cord 72200814 Smith & Nephew 660HD Image Management System—Multi-Language On-Screen Display, Operations Manual, Continental Power Cord 72200816 Smith & Nephew 660HD Image Management System—ENGLISH On-Screen Display, Operations Manual, U.K. Power Cord Accessories REF Description 7209338 650 MB or 700 MB CD-R media 7210534 DVD-R media 81013395 Integration Broker Software CD 7209339 Single-pedal footswitch 7209340 Dual-pedal footswitch 7210344 15" LCD touch panel 7210345 19" LCD touch panel Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 47 Guidance and Manufacturer’s Declaration – Electromagnetic Emissions and Guidance for Separation Distances CSOR209 Guidance and Manufacturer’s Declaration – Electromagnetic Emissions The Smith & Nephew 660HD Image Management System is intended for use in the electromagnetic environment specified below. The customer or the user of the Smith & Nephew 660HD Image Management System should assure that it is used in such an environment. Emissions Test Compliance Electromagnetic Environment - Guidance Radiated emissions CISPR 11 Class B The Smith & Nephew 660HD Image Management System uses RF energy only for its internal functions. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment. Conducted emissions Class B CISPR 11 The Smith & Nephew 660HD Image Management System is suitable for use in all establishments other than domestic and those directly connected to the public low-voltage power supply network that supplies buildings used for domestic purposes. Harmonic emissions IEC 61000-3-2 Complies Voltage fluctuations/ flicker emissions IEC 61000-3-3 Complies Guidance and Manufacturer’s Declaration Guidance for Separation Distances Recommended separation distances between portable and mobile RF communications equipment and the Smith & Nephew 660HD Image Management System. The Smith & Nephew 660HD Image Management System is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or user of Smith & Nephew 660HD Image Management System can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (transmitters) and the Smith & Nephew 660HD Image Management System as recommended below, according to the maximum output power of the communications equipment. Rated Maximum Output Power of Transmitter W Separation distance according to frequency of transmitter M 150 KHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.5 GHz d = 1.2√ p d = 1.2√ p d = 2.3√ p 0.01 0.12 0.12 0.23 0.1 0.38 0.38 0.73 1 1.2 1.2 2.3 10 3.8 3.8 7.3 100 12 12 23 For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where p is the maximum output power rating of the transmitter in watts (w) according to the transmitter manufacturer. Note 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies. Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects, and people. 48 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual Guidance and Manufacturer’s Declaration – Electromagnetic Immunity CSOR209 Guidance and Manufacturer’s Declaration – Electromagnetic Immunity The Smith & Nephew 660HD Image Management System is intended for use in the electromagnetic environment specified below. The customer or the user of the 660HD Image Management System should assure that it is used in such an environment. Immunity Test IEC 60601 Test Level Compliance Level Electromagnetic Environment Guidance Electrostatic (ESD) discharge IEC 61000-4-2 +/- 6kV contact +/- 6kV contact +/- 8kV air +/- 8kV air Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30%. Electrical fast transient/burst IEC 61000-4-4 +/- 2kV for power supply lines +/- 2kV for power supply lines Mains power quality should be that of a typical commercial or hospital environment. +/- 1kV for input /output lines +/- 1kV for input /output lines Surge IEC 61000-4-5 +/- 1kV differential mode +/- 1kV differential mode +/- 2kV common mode +/- 2kV common mode +/- 5 kV input/output +/- 5 kV input/output <5% UT (>95% dip in UT) for 0.5 cycle <5% UT (>95% dip in UT) for 0.5 cycle 40% UT (60% dip in UT) for 5 cycles 40% UT (60% dip in UT) for 5 cycles 70% UT (30% dip in UT) for 25 cycles 70% UT (30% dip in UT) for 25 cycles <5% UT (>95% dip in UT) for 5 sec <5% UT (>95% dip in UT) for 5 sec 3 A/m 3 A/m Voltage dips, short interruptions and voltage variations on power supply input lines IEC 61000-4-11 Power frequency (50/60 Hz) magnetic field IEC 61000-4-8 Mains power quality should be that of a typical commercial or hospital environment. Mains power quality should be that of a typical commercial or hospital environment. If the user of the Smith & Nephew 660HD Image Management System requires continued operation during power mains interruptions, it is recommended that the Smith & Nephew 660HD Image Management System be powered from an uninterruptible power supply or a battery. Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment. Note: UT is the a.c. mains voltage prior to application of the test level. Smith & Nephew 660HD Image Management System Operations/Service Manual 10600055 Rev. B 49 CSOR209 Guidance and Manufacturer’s Declaration – Electromagnetic Immunity (continued) Guidance and Manufacturer’s Declaration – Electromagnetic Immunity The Smith & Nephew 660HD Image Management System is intended for use in the electromagnetic environment specified below. The customer or the user of the 660HD Image Management System should assure that it is used in such an environment. Immunity Test IEC 60601 Test Level Compliance Level Electromagnetic Environment - Guidance Portable and mobile RF communications equipment should be used no closer to any part of the 660HD Image Management System, including cables, than the recommended separation distance calculated from the equation applicable to the frequency of the transmitter. Recommended separation distance Conducted RF IEC 61000-4-6 3 Vrms 150 KHz to 80 MHz 3 Vrms d = 1.2√ p Radiated RF IEC 61000-4-3 3 V/m 80 MHz to 2.5 GHz 3 V/m d = 1.2√ p d = 2.3√ p 80 MHz to 800 MHz 800 MHz to 2.5 GHz Where p is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strength from fixed RF transmitters, as determined by an electromagnetic site survey,a should be less than the compliance level in each frequency range.b Interference may occur in the vicinity of equipment marked with the following symbol: Note 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies. Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects, and people. 50 A Field strengths from fixed transmitters, such as base stations for radio, (cellular/cordless) telephones, land mobile radios, amateur radios, AM and FM broadcasts, and TV broadcasts cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the Smith & Nephew 660HD Image Management System is used exceeds the applicable RF compliance level above, the Smith & Nephew 660HD Image Management System should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the 660HD Image Management System. B Over the frequency range 150 KHz to 80 MHz, field strengths should be less than 3 V/m. 10600055 Rev. B Smith & Nephew 660HD Image Management System Operations/Service Manual CSOR209 CSOR209 Warranty Smith & Nephew products are guaranteed to be free from defects in material and workmanship for the warranty period for a particular product, beginning from date of invoice. Refer to the current Smith & Nephew Product Catalog or contact Smith & Nephew Customer Service for specific warranty information. Smith & Nephew York Science Park Heslington, York, YO10 5DF United Kingdom This limited warranty is restricted to repair or replacement by Smith & Nephew, at its option, of any product found to be defective during the warranty period. Damage inflicted to a product by the user that causes it to be unsuitable for refurbishment may result in additional charges, regardless of warranty status. All warranties apply to the original buyer only. In no event shall Smith & Nephew be liable for any anticipated profits, consequential damages, or loss of time incurred by the buyer with the purchase or use of any product. NO OTHER WARRANTY, EXPRESSED OR IMPLIED, IS GIVEN. Service Replacement Program Smith & Nephew offers a 24-hour Service Replacement Program for its products to minimize downtime in your operating room. Our goal is to ship you a service replacement unit within 24 hours** of your call (during normal business hours). For a Return Authorization (RA) number or for additional information on this program, call Customer Service at 1-800-343-5717 in the U.S., or contact your authorized representative. **24-hour shipment is not offered in all countries. ™Trademarks of Smith & Nephew. Certain marks registered U.S. Patent and Trademark Office. All other trademarks acknowledged. U.S. Patents Pending. Endoscopy Smith & Nephew, Inc. Andover, MA 01810 USA www.smith-nephew.com 978 749 1000 978 749 1108 Fax 800 343 5717 U.S. Customer Service ©2006 Smith & Nephew, Inc. All Rights Reserved. 06/06 10600055 Rev. B CSOR209 CSOR209 CSOR209 CSOR209 CSOR209 CSOR209 CSOR209 CSOR209 HP Deskjet 6500 series printers 1 HP Deskjet 6500 series printers To find an answer to a question, click the appropriate topic below: HP Deskjet 6540-50 series HP Deskjet 6520 series • Notices • Notices • Special features • Special features • Getting started • Getting started • Connecting to the printer • Connecting to the printer • Printing photos • Printing photos • Printing other documents • Printing other documents • Printing tips • Printing tips • Printer software • Printer software • Maintenance • Maintenance • Troubleshooting • Troubleshooting • Optional accessories • Optional accessories • Specifications • Specifications • Supplies • Supplies 1 CSOR209 HP Deskjet 6500 series printers 2 Special features Select your printer model: HP Deskjet 6540-50 series HP Deskjet 6520 series HP Deskjet 6540-50 series Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • Print Quality Selector : Select the print quality from the front of the printer. • Ink-backup mode : Ink-backup mode lets you continue printing with one print cartridge when the other print cartridge has run out of ink. • Print Cancel button : Cancel print jobs at the touch of a button. • Print multiple pages on a single sheet of paper : Use the printer software to print up to 16 pages on a single sheet of paper. • Borderless printing : Use the entire page surface when printing photos and cards by using the borderless printing feature. • Digital photo printing : Use the enhanced digital photo printing capabilities. • Six-ink upgradeable printing : Enhance photo printing with a photo print cartridge. • Auto-off : Enable the auto-off feature to place the printer into a low-power, energy-efficient mode after it has been idle for 30 minutes. • Front USB port : Use the USB port on the front of the printer to connect the printer with a laptop quickly. • Optional Automatic Two-Sided Printing Accessory : Purchase a Automatic Two-Sided Printing Accessory to print two-sided documents automatically. • Optional 250-Sheet Plain Paper Tray Accessory : Purchase an optional 250Sheet Plain Paper Tray Accessory and expand the printer's paper-handling capability. 2 HP Deskjet 6500 series printers CSOR209 HP Deskjet 6520 series Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: • Ink-backup mode : Ink-backup mode lets you continue printing with one print cartridge when the other print cartridge has run out of ink. • Print Cancel button : Cancel print jobs at the touch of a button. • Print multiple pages on a single sheet of paper : Use the printer software to print up to 16 pages on a single sheet of paper. • Borderless printing : Use the entire page surface when printing photos and cards using the borderless printing feature. • Digital photo printing : Enhanced digital photo printing capabilities. • Six-ink upgradeable printing : Enhance photo printing with a photo print cartridge. • Auto-off : Enable the auto-off feature to place the printer into a low-power, energy-efficient mode after it has been idle for 30 minutes. • Optional Automatic Two-Sided Printing Accessory : Purchase a Automatic Two-Sided Printing Accessory to print two-sided documents automatically. • Optional 250-Sheet Plain Paper Tray Accessory : Purchase an optional 250Sheet Plain Paper Tray Accessory and expand the printer's paper-handling capability. 3 HP Deskjet 6500 series printers CSOR209 3 Getting started (HP Deskjet 6540-50 series) For an overview of the printer features, see the printer features page. Click the appropriate topic below for a description of a printer feature: • Buttons and lights • Print Cartridge Status lights • Print Quality Selector button • Paper trays • Envelope slot • Print cartridges • Ink-backup mode • Automatic Paper Type Sensor • Front USB port For a description of the optional accessories, see the optional accessories page. 3.1 Printer features (HP Deskjet 6540-50 series) The HP printer has several features to make printing easier and more efficient. 4 HP Deskjet 6500 series printers CSOR209 1. Buttons and lights 2. Print Cartridge Status lights 3. Print Quality Selector button 4. Paper trays 5. Envelope slot 6. Front USB port 1. Print cartridges 2. Automatic Paper-Type Sensor (not illustrated) 3. Ink-backup mode (not illustrated) 5 CSOR209 HP Deskjet 6500 series printers 1. Rear USB port Optional accessories Automatic Two-Sided 250-Sheet Plain Paper Tray Printing Accessory (optional) Accessory (optional) Auto Two-Sided Print Accessory with Small Paper Tray (optional) Note: The availability of accessories varies by country/region. 3.2 Buttons and lights (HP Deskjet 6540-50 series) Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer. The printer buttons are located in the upper portion of the control panel. 6 HP Deskjet 6500 series printers CSOR209 1. Power button and light 2. Print Cancel button 3. Resume button and light The control panel also contains Print Cartridge Status lights and a Print Quality Selector button. Power button and light The Power button turns the printer on and off. It might take a few seconds for the printer to turn on after you press the Power button. The Power light flashes when the printer is processing. Caution: Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure. Print Cancel button Pressing the Print Cancel button cancels the current print job. Resume button and light The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. 7 CSOR209 HP Deskjet 6500 series printers 3.3 Print Cartridge Status lights (HP Deskjet 6540-50 series) The Print Cartridge Status lights indicate the status of the print cartridges. Status of the Print Cartridge Status lights Status of the print cartridges On and solid Low on ink Flashing Service required The Print Cartridge Status lights are located in the center of the printer control panel. 1. Print Cartridge Status lights 1 . The left status light represents the tri-color print cartridge. 8 HP Deskjet 6500 series printers CSOR209 2 . The right status light represents the print cartridge that is installed in the compartment on the right side of the print cartridge cradle. That print cartridge can be the black print cartridge, the photo print cartridge, or the gray photo print cartridge. 3.4 Print Quality Selector button (HP Deskjet 654050 series) Use the Print Quality Selector button to set print quality and print speed from the front of the printer. The Print Quality Selector button is located on the lower portion of the printer control panel. 1. Print Quality Selector button Enabling the Print Quality Selector button Before using the Print Quality Selector button, you must enable it from the printer software. Follow these steps to enable the Print Quality Selector button: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Click Use printer default in the Print quality drop-down list. Note: Depending on the type of document that you are printing, the Use Printer Default option might not be available on the Printing Shortcuts tab. 9 CSOR209 HP Deskjet 6500 series printers 4. Click OK. Using the Print Quality Selector button Use the Print Quality Selector button to specify the print quality for documents that you plan to print. You cannot change the print quality for a document after the document begins printing. Follow these steps to use the Print Quality Selector button: 1. Verify that the Print Quality Selector button is enabled from the printer software. 2. Press the Print Quality Selector button to select one of the following print qualities: Fast normal Normal Best Note: FastDraft and Maximum dpi can only be selected in the printer software. If a document is printed in either FastDraft or Maximum dpi mode, the currently selected print-quality icon flashes until the document is complete. Lights The Print Quality Selector icons light up or flash to indicate the selected print quality: Status of the icons Meaning One icon is lit. The illuminated icon is the selected print quality. One icon is lit and another flashes. The illuminated icon is the selected print quality for the current print job. The flashing icon is the selected print quality for the next print job. 10 CSOR209 HP Deskjet 6500 series printers Status of the icons Meaning One icon flashes. Either FastDraft or Maximum dpi has been selected as the print quality from the printer software. 3.5 Paper trays (HP Deskjet 6540-50 series) The printer has two paper trays: • In tray • Out tray In tray The In tray holds paper or other media to be printed. 1. In tray Slide the paper guides firmly against the edges of the media on which you are printing. 11 HP Deskjet 6500 series printers CSOR209 1. Paper-width guide 2. Paper-length guide Out tray Printed pages are deposited in the Out tray. 1. Out tray 2. Envelope slot Use the envelope slot to print single envelopes. Raise the Out tray to load paper. 12 HP Deskjet 6500 series printers CSOR209 To prevent paper from falling out of the Out tray, pull out the Out-tray extension, and then unfold the Out-tray extension stop. 1. Out-tray extension 2. Out-tray extension stop Do not unfold the Out-tray extension stop when printing on legal paper. After the print job is complete, fold the Out-tray extension stop, and then push the Out-tray extension into the Out tray. 3.6 Envelope slot (HP Deskjet 6540-50 series) Use the envelope slot to print single envelopes. 13 HP Deskjet 6500 series printers CSOR209 1. Envelope slot Follow these step to use the envelope slot: 1. Insert the envelope with the side to be printed on facing down and the flap to the left. 2. Push the envelope into the printer as far as it will go without bending. 3. Print the envelope. 3.7 Print cartridges Four print cartridges are available for use with the printer. 1. Black 2. Tri-color 3. Photo 4. Gray photo Note: The availability of print cartridges varies by country/region. Using print cartridges Everyday printing Use the black and tri-color print cartridges for everyday print jobs. 14 HP Deskjet 6500 series printers CSOR209 Quality color photos For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and use a photo print cartridge in combination with the tri-color print cartridge. Quality black and white photos For outstanding black and white photographs, remove the black print cartridge and use a gray photo print cartridge in combination with the tri-color print cartridge. Replacing print cartridges When buying print cartridges, look for the print cartridge selection number. You can find the selection number in three places: • Selection number label: Look at the label on the print cartridge you are replacing. 1. Selection number label • Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. • Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox , click the Estimated Ink Level tab, and then click the Print Cartridge Ordering Information button. If a print cartridge runs out of ink, the printer can operate in the ink-backup mode. For information about installing a print cartridge, see the print cartridge installation page. 3.8 Ink-backup mode In the ink-backup mode, the printer operates by using only one print cartridge. The ink back-up mode is initiated when a print cartridge is removed from the print cartridge cradle. 15 HP Deskjet 6500 series printers CSOR209 To remove a print cartridge, see the print cartridge installation page. Ink-backup mode output Printing in ink-backup mode slows the printer and affects the quality of printed documents. Installed print cartridge Result Black print cartridge. Colors are printed as grayscale. Tri-color print cartridge. Colors print but black is grayed and is not a true black. Photo print cartridge. Colors are printed as grayscale. Gray photo print cartridge. Colors are printed as grayscale. Note: It is recommended that you do not use the photo print cartridge or the gray photo print cartridge for ink-backup mode. Exiting ink-backup mode Install two print cartridges in the printer to exit the ink-backup mode. To install a print cartridge, see the print cartridge installation page. 3.9 Automatic Paper-Type Sensor The Automatic Paper-Type Sensor automatically selects the appropriate print settings for the media that is being printed on, particularly HP media. When the Automatic Paper-Type Sensor is engaged, the printer scans the first page of a document with a red optical sensor light to determine the best paper-type setting. After the printer determines the paper-type setting, the page is printed. Do not place the printer in direct sunlight. Direct sunlight can interfere with the Automatic Paper-Type Sensor. To use the Automatic Paper-Type Sensor, see the paper-type selection page. Note: The Automatic Paper-Type Sensor is not available for documents that are printed from the 250-Sheet Plain Paper Tray Accessory or the Auto TwoSided Print Accessory with Small Paper Tray. 16 HP Deskjet 6500 series printers CSOR209 4 Getting started (HP Deskjet 6520 series) For an overview of the printer features, see the printer features page. Click the appropriate topic below for a description of a printer feature: • Buttons and lights • Paper trays • Print cartridges • Ink-backup mode • Automatic Paper-Type Sensor For a description of the optional accessories, see the optional accessories page. 4.1 Printer features (HP Deskjet 6520 series) The HP printer has several features to make printing easier and more efficient. 1. Buttons and lights 2. Paper trays 17 HP Deskjet 6500 series printers CSOR209 1. Print cartridges 2. Automatic Paper-Type Sensor (not illustrated) 3. Ink-backup mode (not illustrated) 1. USB port Optional accessories 18 CSOR209 HP Deskjet 6500 series printers Automatic Two-Sided 250-Sheet Plain Paper Tray Printing Accessory (optional) Accessory (optional) Auto Two-Sided Print Accessory with Small Paper Tray (optional) Note: Availability of accessories varies by country/region. 4.2 Buttons and lights (HP Deskjet 6520 series) Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer. 1. Cancel button 2. Resume button and light 3. Print Cartridge Status light 4. Power button and light 19 HP Deskjet 6500 series printers CSOR209 Print Cancel button Pressing the Print Cancel button cancels the current print job. Print Cartridge Status light The Print Cartridge Status light turns on or flashes when a print cartridge needs service. Resume button and light The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. Power button and light The Power button turns the printer on and off. It might take a few seconds for the printer to turn on after you press the Power button. The Power light flashes when the printer is processing. Caution: Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off can cause printer failure. 4.3 Paper trays (HP Deskjet 6520 series) For information about the paper trays, select one of the topics below: • Unfolding the paper trays • In tray • Out tray • Folding the paper trays Unfolding the paper trays Raise the printer cover to unfold the paper trays. 20 HP Deskjet 6500 series printers CSOR209 In tray The In tray holds paper and other media to be printed. 1. In tray Slide the paper guides firmly against the edges of the media on which you are printing. 1. Paper-width guide 2. Paper-length guide To print on large paper, such as legal paper, pull out the paper-length guide to the edge of the In tray, and then pull out the In-tray extension. 21 HP Deskjet 6500 series printers CSOR209 1. In-tray extension Out tray Printed pages are deposited in the Out tray. 1. Out tray To prevent paper from falling out of the tray, pull out the Out-tray extension, and then unfold the Out-tray extension stop. 22 HP Deskjet 6500 series printers CSOR209 1. Out-tray extension 2. Out-tray extension stop Folding the paper trays Follow these steps to fold the paper tray: 1. If necessary, fold the Out-tray extension stop, and then push in the Out-tray extension. 2. Raise the printer cover. 3. Raise the Out tray. 4. Verify that the In-tray extension is pushed in, and then pull the paper-length guide to the edge of the In tray. 5. Raise the In tray. 23 HP Deskjet 6500 series printers CSOR209 6. Close the printer cover. 24 HP Deskjet 6500 series printers CSOR209 5 Connecting to the printer • USB • Front USB port (HP Deskjet 6540-50 series) • Front USB port - printer software not installed • Front USB port - printer software already installed • Using the front USB port • Networking • Sharing the printer • HP Jetdirect 175x • HP Jetdirect 310x • HP Jetdirect 380x Note: HP Jetdirect availability varies by country/region. 5.1 USB The printer connects to the computer with a Universal Serial Bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. 5.2 Front USB port (HP Deskjet 6540-50 series) Use the USB port on the front of the printer to connect the printer to a laptop quickly. 25 HP Deskjet 6500 series printers CSOR209 1. Front USB port First connection to the front USB port The first time you connect a laptop to the front USB port of the printer, you must configure the laptop for the port. For configuration instructions, answer the following question: Has the printer software been installed on the laptop? • Yes • No 5.2.1 Front USB port - printer software not installed Follow the steps below if the printer software has not been installed on the laptop. If the printer software has been installed on the laptop, follow the instructions for configuring the laptop to use the front USB port. Installing the printer software 1. Verify that the printer is turned on. 2. Use a USB cable to connect the laptop to the front USB port on the printer. 3. Wait for a New Hardware wizard to appear. 4. After the New Hardware wizard appears, insert the printer software CD in the CD-ROM drive of the laptop. 5. Follow the onscreen instructions to install the printer software. 5.2.2 Front USB port - printer software already installed Follow the steps below if the printer software has been installed on the laptop. 26 HP Deskjet 6500 series printers CSOR209 If the printer software has not been installed on the laptop, follow the instructions for installing the printer software. Configuring the laptop Configuring the laptop to use the printer's front USB port creates another copy of the printer software on your laptop. The new copy of the printer software is configured for the printer's front USB port. 1. Verify that the printer is turned on. 2. Use a USB cable to connect the laptop to the front USB port of the printer. 3. Wait for a New Hardware wizard to appear. 4. Do one of the following depending on the version of Windows on the laptop: • Windows XP : When prompted, click OK. • Windows 2000 : Allow Windows to configure the laptop automatically. • Windows Me : When prompted, insert the printer software CD in the CDROM drive of the laptop, and then follow the onscreen instructions. • Windows 98 : Allow Windows to configure the laptop automatically. When Windows offers you the opportunity to name the printer, give the printer a name that indicates that you are using the front USB port, such as HP Deskjet 65xx Front USB . 5.2.3 Using the front USB port Before using the front USB port on the printer, you must configure the laptop for the port. Follow these steps to use the front USB port: 1. Use a USB cable to connect the laptop to the front USB port on the printer. 2. Open the document that you want to print, click File , and then click Print. 3. Click the HP Deskjet 6540-50 series printer, and then click OK or Print. Note: If two copies of the HP Desket 6540-50 series printer appear, select the copy that is configured for the front USB port. 5.3 Networking You can make a printer available to other computers on a network by sharing the printer. You can use any of the following HP Jetdirect print servers to place the printer on a network. 27 HP Deskjet 6500 series printers CSOR209 • HP Jetdirect 175x • HP Jetdirect 310x • HP Jetdirect 380x Note: HP Jetdirect availability varies by country/region. 5.3.1 Sharing the printer The printer can be connected directly to a computer on a network and then shared with other computers on the network. For instructions about sharing the printer on a network, use the printer software CD and follow the onscreen network setup instructions. 5.3.2 HP Jetdirect 175x Use print servers to connect your printer directly to a network so that any computer on the network can use the printer. HP J6035A Jetdirect 175x • USB printer connection • 100Base-Tx (Fast Ethernet) and/or 10Base-T (Ethernet) network connection • TCP/IP, IPX/SPX direct mode, Apple EtherTalk networks • Windows 98, 2000, Me, and XP, and MacOS computers Note: HP Jetdirect availability varies by country/region. 5.3.3 HP Jetdirect 310x Use print servers to connect your printer directly to a network so that any computer on the network can use the printer. HP J6038A Jetdirect 310x • USB printer connection • 100Base-Tx (Fast Ethernet) and/or 10Base-T (Ethernet) network connection • TCP/IP, IPX/SPX direct mode, Apple EtherTalk networks • Windows 98, 2000, Me, and XP, and MacOS computers Note: HP Jetdirect availability varies by country/region. 5.3.4 HP Jetdirect 380x Use print servers to connect your printer directly to a network so that any computer on the network can use the printer. 28 HP Deskjet 6500 series printers CSOR209 HP J6061A Jetdirect 380x • USB printer connection • 802.11b (Wi-Fi) wireless network connection, with encryption, and 802.1x, EAP-MD5, EAP-TLS authentication • TCP/IP, IPX/SPX, Novell NetWare, Apple EtherTalk, Unix/Linux networks • Windows 98, 2000, Me, and XP, and MacOS computers Note: HP Jetdirect availability varies by country/region. 29 CSOR209 HP Deskjet 6500 series printers 6 Printing (HP Deskjet 6540-50 series) • Printing photos • Printing other documents • Printing tips • Printing software 6.1 Printing photos (HP Deskjet 6540-50 series) Select the type of photograph that you want to print: Borderless Photos Small borderless photo Large borderless photo Panoramic borderless photo Photos with a white border Small photo with a white border Large photo with a white border Panoramic photo with a white border 30 HP Deskjet 6500 series printers CSOR209 Enhancing your photos Learn how to enhance your photographs by using the printer's photo printing features. 6.1.1 Enhancing your photos The printer software offers several features to make printing digital photos easier and improve photo quality: • Get the best combination of speed and quality by using PhotoREt. • Use the HP digital photography options to touch up photos. • Achieve the highest resolution with Maximum dpi. • Print an Exif-formatted photo if you have Exif-enabled software. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Learn how to add professional touches to your digital photographs: • Use the photo print cartridge for great colors. • Use these software options to improve printed colors: • Advanced color settings • Color management • Use the gray photo print cartridge for outstanding black-and-white photos. • Print black-and-white photos. • Print to the edges of the photo paper with borderless printing. To prevent photo paper from curling, follow the photo paper storage guidelines. 6.1.2 PhotoREt PhotoREt offers the best combination of print speed and quality for your image. Follow these steps to print with PhotoREt technology: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Click Best in the Print quality drop-down list. 4. Select any other print settings that you want, and then click OK. 6.1.3 HP digital photography options The printer has several features to enhance the quality of digital photographs. 31 HP Deskjet 6500 series printers CSOR209 Opening the HP digital photography options dialog box Follow these steps to open the HP digital photography options dialog box: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab, and then click the HP digital photography button. Using the HP digital photography options dialog box Use the HP digital photography options dialog box to set these options: 1. Red eye removal : Click On to remove or reduce red-eye in the photograph. 2. Contrast enhancement : Adjust the contrast to your preference. Click Automatic to allow the printer driver to automatically balance the contrast. 3. Digital flash : Adjust the exposure in dark areas of photos to bring out detail. Click Automatic to allow the printer driver to automatically balance lightness and darkness. 4. SmartFocus : Enhance image quality and clarity. Click On to allow the printer driver to automatically focus the image. 5. Sharpness : Adjust the image sharpness to your preference. Click Automatic to allow the printer driver to automatically set the level of sharpening for the image. 6. Smoothing : Soften an image. Click Automatic to allow the printer driver to automatically set the level of smoothing for the image. 32 HP Deskjet 6500 series printers CSOR209 6.1.4 Maximum dpi The Maximum dpi print quality setting offers 4800 x 1200 optimized dpi printing. The 4800 x 1200 optimized dpi print mode is the highest quality resolution for this printer. When 4800 x 1200 optimized dpi is selected in the printer driver, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and 1200-input dpi). If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with your printer. Note: Use an HP premium photo paper when printing in the Maximum dpi print quality setting in order to enhance color matching and detail in the photo. Follow these steps to print in the 4800 x 1200 optimized dpi mode: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. Note: On the Printing Shortcuts tab, select either Photo printing-borderless or Photo printing-with white borders. 3. Find the appropriate drop-down list: Tab Drop-down list Printing Shortcuts Paper type Paper/Quality Type is Note: You do not need to set the print quality on both tabs. 4. Select the appropriate photo paper type in the drop-down list. 5. Click Maximum dpi in the Print quality drop-down list. Note: The Maximum dpi setting temporarily uses a lot of disk space and may print slowly. 6. Select any other print settings that you want, and then click OK. 6.1.5 Exif Print Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging standard that simplifies digital photography and enhances printed photographs. When a photograph is taken with an Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash, and color saturation, and stores it in the image file. The HP Deskjet printer software then uses this information to automatically perform image specific enhancements, to create outstanding photographs. 33 HP Deskjet 6500 series printers CSOR209 Printing Exif Print-enhanced photos requires the following equipment: • A digital camera that supports Exif Print • Exif Print-enabled photo software Follow these steps to print Exif Print-enhanced photos: 1. Open the file that you want the Exif Print-enabled photo software to print. 2. Open the Printer Properties dialog box. 3. Click the Printing Shortcuts tab or the Paper/Quality tab. Note: On the Printing Shortcuts tab, select either Photo printing-borderless or Photo printing-with white borders. 4. Click Normal or Best in the Print quality drop-down list. 5. Select any other print settings that you want, and then click OK. The printer software automatically optimizes the printed image. 6.1.6 Printing borderless photos Use borderless printing to print to the edges of certain paper types and on a range of standard and custom paper sizes from 101 x 152 mm (4x6 in) photo paper to a 210 x 594 mm ( 8.5 x 23.4 in) custom photo size. Guidelines • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. • Open the file in a software application and assign the image size. Ensure that the size corresponds to the paper size on which you want to print the image. Printing 1. Open the file that you want to print. 2. Open the Printer Properties dialog box. 3. On the Printing Shortcuts tab, click Photo printing-borderless in the drop-down list. 34 HP Deskjet 6500 series printers CSOR209 4. Select the appropriate print setting for the photo that you want to print. 5. If you want to use them, set the HP digital photography options. 6. Select any other print settings that you want, and then click OK. If you printed on photo paper that has a tear-off tab, remove the tab to make the document completely borderless. 6.1.7 Photo print cartridge The photo print cartridge, used in conjunction with the tri-color print cartridge, provides six-ink, virtually grain-free photos that have exceptional fade resistance. 35 HP Deskjet 6500 series printers CSOR209 The photo print cartridge can be purchased separately if it is not included with your product. Installing the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the compartment on the right of the print cartridge cradle. For more information, see the print cartridge installation page. Using the photo print cartridge Follow these steps to print in six-ink color print mode: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. Note: On the Print Shortcuts tab, select either Photo printing-borderless or Photo printing-with white borders. 3. Find the appropriate drop-down list: Tab Drop-down list Printing Shortcuts Paper type Paper/Quality Type is Note: You do not need to set the print quality on both tabs. 4. Click the appropriate photo paper type in the drop-down list. 5. Click Normal , Best , or Maximum dpi in the Print quality drop-down list. 6. Select any other print settings that you want, and then click OK. Storing the photo print cartridge To maintain the health of the print cartridge, follow the print cartridge storage guidelines. 36 HP Deskjet 6500 series printers CSOR209 6.1.8 Using advanced color settings Use the Advanced Color Settings dialog box to adjust how printed colors appear on your printout. Adjusting these settings causes the printed colors to differ from the colors that appear on your computer monitor. Follow these steps to specify advanced color settings: 1. Open the Printer Properties dialog box. 2. Click the Color tab. 3. Click the Advanced color settings button. The Advanced color settings dialog box appears. 4. Adjust the following settings as appropriate: • General color settings : Adjust the Saturation , Brightness , and Color tone to affect how overall colors are printed. • Specific color settings : Adjust the Cyan , Magenta , Yellow , and Black sliders to specify the level of each color that is used in printing. 5. After specifying the color settings, click OK. 6. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 37 HP Deskjet 6500 series printers CSOR209 6.1.9 Color management Color management defines the range of colors that can be printed. The printer software translates the colors of your document from their current color settings to the color-management option that is selected. Follow these steps to select a color-management option: 1. Open the Printer Properties dialog box. 2. Click the Color tab. 3. Click one of the following options in the Color management drop-down list: • ColorSmart/sRGB : ColorSmart/sRGB is an appropriate option for most print jobs. It is used for most Web-based documents and current imaging devices. • AdobeRGB : When printing from a professional application with AdobeRGB, turn off the color management in the application and allow the printer software to manage the color space. Use the AdobeRGB setting for documents or photos that were originally created in the AdobeRGB color space. • Managed by application : This option allows the application from which you are printing manage the color of the document. 4. Select any other print settings that you want, and then click OK. 38 CSOR209 HP Deskjet 6500 series printers 6.1.10 Black-and-white photos HP Deskjet 6540-50 series HP Deskjet 6520 series 6.1.11 Printing black-and white-photos You can perform the following tasks with the printer: • Print a black-and-white photo • Print a color photo in black-and-white For great black-and-white photos, install a gray photo print cartridge and a tri-color printer cartridge in the printer. Printing a black-and-white photo To print a photo that is already black and white, simply follow the instructions for the type and size of photo that you want to print. Printing a color photo in black and white Follow these steps to print a color photo in black and white: 1. Open the Printer Properties dialog box. 2. Click the Color tab. 3. Select the Print in grayscale check box. 4. Click the High quality option. 5. Select any other print settings that you want, and then click OK. 6.1.12 Storing and handling photo paper Follow these instructions to maintain the quality of your HP brand photo paper. 39 HP Deskjet 6500 series printers CSOR209 Storage • Keep unused photo paper in a resealable plastic bag, in the box in which it was originally packaged. Store the packaged photo paper on a flat surface in a cool place. • When you are ready to print, remove only the paper that you plan to use immediately from the plastic bag. When you have finished printing, return any unused photo paper to the plastic bag. • Do not leave unused photo paper in the printer paper tray. The paper might start to curl, which can reduce the quality of your photographs. Handling • Always hold photo paper by its edges. Fingerprints on photo paper can reduce print quality. • If the corners of the photo paper curl more than 10 mm (3/8 inch), flatten the paper by putting it in the resealable storage bag, and then rolling the bag on a table edge until the paper is flat. Photo paper should be flat before it is printed on. 6.1.13 Saving money when printing photos HP Everyday Photo Paper To save money and ink when printing photos, use HP Everyday Photo Paper, Semigloss and set the Print quality to Normal. HP Everyday Photo Paper, Semi-gloss is designed to create quality photos with less ink. Note: For higher-quality photos, use HP Premium Plus Photo paper and set the Print quality to Best or Maximum dpi. 6.1.14 Small borderless photos (HP Deskjet 6540-50 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. 40 HP Deskjet 6500 series printers CSOR209 • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Remove the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. If you are using a photo paper that has a tear-off tab, verify that the tab is pointing away from the printer. 6. Slide the paper guides firmly against the paper. 7. Replace the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Photo printing-borderless as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate borderless photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: 41 HP Deskjet 6500 series printers CSOR209 • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.1.15 Large borderless photos (HP Deskjet 6540-50 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 42 HP Deskjet 6500 series printers CSOR209 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Photo printing-borderless as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate borderless photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.1.16 Panoramic borderless photos (HP Deskjet 6540-50 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. 43 HP Deskjet 6500 series printers CSOR209 Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. Note: Some panoramic paper sizes may extend beyond the edge of the In tray. When printing on such papers, be sure to slide the paper widthguide firmly against the edge of the paper. 7. Lower the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-borderless as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate the panoramic borderless photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings 44 HP Deskjet 6500 series printers CSOR209 • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.1.17 Small photos with a white border (HP Deskjet 6540-50 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Remove the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. If you are using a photo paper that has a tear-off tab, verify that the tab is pointing away from the printer. 45 HP Deskjet 6500 series printers CSOR209 6. Slide the paper guides firmly against the paper. 7. Replace the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-with white borders as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.1.18 Large photos with a white border (HP Deskjet 6540-50 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. 46 HP Deskjet 6500 series printers CSOR209 Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-with white borders as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. 47 HP Deskjet 6500 series printers CSOR209 Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.1.19 Panoramic photos with a white border (HP Deskjet 6540-50 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. Note: Some panoramic paper sizes may extend beyond the edge of the In tray. When printing on such papers, be sure to slide the paper widthguide firmly against the edge of the paper. 7. Lower the Out tray. 48 CSOR209 HP Deskjet 6500 series printers Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-with white borders as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2 Printing other documents (HP Deskjet 6540-50 series) E-mail Letters Documents Envelopes Postcards Brochures Greeting cards Transparencies 49 CSOR209 HP Deskjet 6500 series printers Labels Index cards Banners Iron-on transfers Booklets Posters Printing tips Minimize your cost and effort while maximizing the quality of your printouts by using these printing tips. Printer software Learn about the printer software. 6.2.1 E-mail (HP Deskjet 6540-50 series) Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 50 HP Deskjet 6500 series printers CSOR209 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing or Fast/ economical printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper 3. Select the following print settings as appropriate: • Print quality • Paper source • Grayscale printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.2 Letters (HP Deskjet 6540-50 series) Guidelines • Learn how to add a watermark to the letter. • For help printing on an envelope, see the envelope page. • Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 51 CSOR209 HP Deskjet 6500 series printers 5. Slide the paper guides firmly against the paper. 1. Letter or A4 paper 2. Legal paper Note: If you are using letterhead, verify that the letterhead is facing down and towards the interior of the printer. 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Presentation printing or General everyday printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper 3. Select the following print settings as appropriate: • Print quality • Paper source 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.3 Documents (HP Deskjet 6540-50 series) Guidelines • Learn how to add a watermark to your document. • Learn how to print the first page of the document on a different paper type. • Save paper with two-sided printing. • For draft documents, use Fast/economical printing. • Do not exceed the In-tray capacity: up to 150 sheets. 52 CSOR209 HP Deskjet 6500 series printers Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 1. Letter or A4 paper 2. Legal paper 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing or Presentation printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper 3. Select the following print settings as appropriate: • Print quality • Paper source • Two-sided printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.4 Envelopes (HP Deskjet 6540-50 series) Guidelines • Avoid using envelopes that have the following qualities: 53 HP Deskjet 6500 series printers CSOR209 • Have clasps or windows • Have thick, irregular, or curled edges • Are shiny or embossed • Are wrinkled, torn, or otherwise damaged • Align the envelope edges before inserting them in the In tray. • Do not exceed the In-tray capacity: up to 20 envelopes. Preparing to print If you are printing on a single envelope, use the envelope slot. If you are printing on multiple envelopes, follow these steps: 1. Verify that the printer is turned on. 2. Remove the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Place the envelopes, with the sides to be printed on facing down and the flaps to the left, into the In tray and to the right. Push the envelopes into the printer until they stop. 5. Slide the paper guides firmly against the envelopes. 6. Replace the Out tray. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, then select the following print settings: • Size is : The appropriate envelope size • Type is : Automatic or Plain paper 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 54 HP Deskjet 6500 series printers CSOR209 6.2.5 Postcards (HP Deskjet 6540-50 series) If the optional Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow the steps for printing postcards with the Auto Two-Sided Print Accessory with Small Paper Tray. Guidelines • Use only cards and small media that meet the printer paper-size specifications. For specifications, see the reference guide that came with the printer. • Do not exceed the In-tray capacity: up to 60 cards. Preparing to print 1. Verify that the printer is turned on. 2. Remove the Out tray, then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place the cards, with the sides to be printed on facing down and one of the short sides pointing towards the printer, into In tray and to the right. Push the cards into the printer until they stop. 5. Slide the paper guides firmly against the cards. 6. Replace the Out tray. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Postcard printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper 55 HP Deskjet 6500 series printers CSOR209 • Paper source : Upper tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.6 Brochures (HP Deskjet 6540-50 series) Guidelines • Learn to print borderless brochures. • For great results, use HP Brochure & Flyer Paper. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place brochure paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Presentation printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or appropriate brochure paper type 3. Select the following print settings as appropriate: 56 HP Deskjet 6500 series printers CSOR209 • Print quality • Grayscale printing • Two-sided printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.7 Greeting cards (HP Deskjet 6540-50 series) Guidelines • Unfold prefolded cards, and then place them in the In tray. • For great results, use HP Greeting Card Paper. • Do not exceed the In-tray capacity: up to 30 cards. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Fan the edges of the greeting cards to separate them, then align the edges. 5. Place the greeting cards in the In tray, with the side to be printed on facing down. Push the cards into the printer until they stop. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. Printing Note: If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 57 HP Deskjet 6500 series printers CSOR209 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate card size • Source is : Upper tray • Type is : The appropriate card type 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.8 Transparencies (HP Deskjet 6540-50 series) Guidelines • For great results, use HP Premium Inkjet Transparency Film. • Do not exceed the In tray capacity: up to 30 transparencies. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place the transparencies in the In tray, with the side to printed on facing down and the adhesive strip facing up and toward the printer. 5. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 58 HP Deskjet 6500 series printers CSOR209 2. On the Printing Shortcuts tab, click Presentation printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or appropriate transparency film • Paper source : Upper tray 3. Select the following print settings as appropriate: • Print quality • Grayscale printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.9 Labels (HP Deskjet 6540-50 series) Guidelines • Use only labels that are designed specifically for inkjet printers. • Use only full sheets of labels. • Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. • Do not exceed the In-tray capacity: up to 30 sheets of labels (use only lettersize or A4-size sheets). Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Fan the edges of the label sheets to separate them, and then align the edges. 5. Place the label sheets in the In tray with the label side facing down. Push the sheets into the printer until they stop. 59 HP Deskjet 6500 series printers CSOR209 6. Slide the paper guides firmly against the edge of the sheets. 7. Lower the Out tray. Printing Note: If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper • Paper source : Upper tray 3. Select the following print settings as appropriate: • Print quality • Grayscale printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.10 Index cards and other small media (HP Deskjet 6540-50 series) Guidelines • Use only cards and small media that meet the printer paper-size specifications. For specifications, see the reference guide that came with the printer. • Do not exceed the In-tray capacity: up to 60 cards. Preparing to print 1. Verify that the printer is turned on. 2. Remove the Out tray, then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place the cards, with the sides to be printed on facing down and one of the short sides pointing towards the printer, into In tray and to the right. Push the cards into the printer until they stop. 60 HP Deskjet 6500 series printers CSOR209 5. Slide the paper guides firmly against the cards. 6. Replace the Out tray. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate paper size • Type is : The appropriate paper type • Source is : Upper tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.11 Booklets (HP Deskjet 6540-50 series) If an optional two-sided printing accessory is attached to the printer, then follow the steps to print a booklet automatically. Booklet printing automatically arranges and resizes the pages of a document so that when the pages are folded into a booklet, the page order is correct. 61 HP Deskjet 6500 series printers CSOR209 Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 2. Select the Printing Shortcuts tab, and then click Two-sided, duplex, printing in the drop-down list. 3. In the Print on both sides drop-down list, click one of the following binding options: • Left edge booklet 62 HP Deskjet 6500 series printers CSOR209 • Right edge booklet 4. Select any other print settings that you want, and then click OK. 5. When prompted, reload the printed pages in the In tray as shown below. 6. Click Continue to finish printing the booklet. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.12 Posters (HP Deskjet 6540-50 series) Guidelines • After the sections of a poster have been printed, trim the edges of the sheets, and then tape the sheets together. • Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 63 HP Deskjet 6500 series printers CSOR209 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate size • Source is : Upper tray • Type is : Automatic or Plain paper 3. Click the Finishing tab, and then specify the following print settings: • Poster printing : 2 x 2, 4 sheets , 3 x 3, 9 sheets , 4 x 4, 16 sheets , or 5 x 5, 25 sheets 4. Click the Basics tab, and then specify the following print settings: • Orientation : The appropriate orientation 5. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.2.13 Banners (HP Deskjet 6540-50 series) Guidelines • Use HP Banner Paper for great results. • Remove any perforated strips from the banner paper before loading it in the In tray. 64 HP Deskjet 6500 series printers CSOR209 • Do not exceed the In-tray capacity: up to 20 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Remove the Out tray, and then remove all paper from the In tray. 3. Slide the paper width-guide all the way to the left, and then pull out the paperlength guide. 4. Place the banner paper in the In tray so that the unattached edge is on top of the paper stack and pointing toward the printer. 1. Unattached edge 5. Slide the paper-width guide firmly against the paper. Note: Leave the Out tray off of the printer when printing a banner. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : Letter or A4 • Source is : Upper tray • Type is : HP Banner Paper 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 65 HP Deskjet 6500 series printers CSOR209 6.2.14 Iron-on transfers (HP Deskjet 6540-50 series) Guidelines • Use HP Iron-on Transfers for great results. • When printing a mirror image, the text and the pictures are horizontally reversed from what appears on the computer screen. • Do not exceed the In tray capacity: Up to 20 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Place iron-on transfer paper with the side to be printed on facing down in the In tray. 5. Push the paper into the printer until it stops. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. Printing Note: If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. Also, some iron-on transfer paper types do not require you to print a mirror image. 66 HP Deskjet 6500 series printers CSOR209 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate paper size • Source is : Upper Tray • Type is : HP Iron-on Transfer • Print Quality : Normal or Best 3. Click the Basics tab, and then specify the following print settings: • Orientation : Mirror Image (if required for the paper type you are using) 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.3 Printing tips (HP Deskjet 6540-50 series) Save time • Use the Printing Shortcuts tab. • Create print task quick sets for documents you print often. • Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often. • Use the Print Quality Selector. • Set the printer default settings for options that you use often. • Print from front to back. • Print collated copies. Same money • Use Fast/economical printing. • Print a two-sided document either automatically or manually. • Print multiple pages on a single sheet of paper. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Enhance the quality of printouts • Preview the document before printing it. • Select the right paper type. • Select the right print quality. • Resize the document as needed. • Add a watermark. • Print a borderless brochure. 67 HP Deskjet 6500 series printers CSOR209 • Print the first page of a document on a different paper type. • Print on a custom paper size. 6.3.1 Printing shortcuts The Printing Shortcuts tab makes it easy to set the printing options for the documents that you want to print. Use the Printing Shortcuts tab for the following print tasks: • General everyday printing • Photo printing-borderless • Photo printing-with white borders • Two-sided, duplex, printing • Presentation printing • Fast/economical printing • Postcard printing 6.3.2 Fast/economical printing Use Fast/economical printing to produce draft-quality printouts quickly. 68 HP Deskjet 6500 series printers CSOR209 Follow these steps to use Fast/economical printing: 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Fast/economical printing from the dropdown list. 3. Specify the printing settings as desired. 4. After specifying the print settings, click OK Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.3.3 Print task quick sets Use print task quick sets to print with or save print settings that you use often. For example, if you frequently print on envelopes, you can create a print task that contains the paper size, print quality, and orientation setting that you normally use for envelopes. After creating the print task, simply select it when printing on envelopes rather than setting each of the print settings separately. Create your own print task or use the specially designed print tasks that are available in the Print Task Quick Sets drop-down list. Using a print task quick set Follow these steps to use a print task quick set: 1. Open the Printer Properties dialog box. 2. Select the print task that you want to use from the drop-down list. 69 HP Deskjet 6500 series printers CSOR209 3. Click OK. Note: To restore default print settings, click Default print settings in the Print Task Quick Sets drop-down list, and click OK. Creating a print task quick set Follow these steps to create a print task quick set: Note: The printer software can save up to 25 print task quick sets. 1. Open the Printer Properties dialog box. 2. Select the options that you want to include in the new print task. 3. Type a name for the new print task in the Print Task Quick Sets drop-down list, and then click Save. The print task quick set is added to the drop-down list. Note: If you add more options to the print task, you must rename the print task, and then click OK. 70 HP Deskjet 6500 series printers CSOR209 Deleting a print task quick set Follow these steps to delete a print task quick set: 1. Open the Printer Properties dialog box. 2. Select the print task that you want to delete from the drop-down list, and then click Delete. Note: Some print task quick sets cannot be deleted. 6.3.4 Manual two-sided printing (HP Deskjet 6540-50 series) If an optional two-sided printing accessory is attached to the printer, then follow the automatic two-sided printing instructions. Binding type Select the type of binding that you want for the two-sided document, and then follow the steps for that binding: Book binding Tablet binding Note: Book binding is the most common type of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then click Two-sided, duplex, printing. 71 HP Deskjet 6500 series printers CSOR209 3. In the Print on both sides drop-down list, click Manually. 4. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 5. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up. 6. Click Continue to print the even-numbered pages. 72 HP Deskjet 6500 series printers CSOR209 Tablet binding Follow these steps to print a two-sided document with a tablet binding: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Select the Print on both sides check box. 4. Select the Preserve layout check box. 5. Select the Flip pages up check box. 6. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 7. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document's orientation: • Portrait 73 HP Deskjet 6500 series printers CSOR209 • Landscape 8. Click Continue to print the even-numbered pages. 6.3.5 Automatic two-sided printing To print a two-sided document automatically, one of the following accessories must be attached to the printer: Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray The two-sided printing accessories only support certain paper types. For a list of supported paper types, see the documentation that came with the accessory. If a two-sided printing accessory is not attached to the printer or you are printing on an unsupported paper type, use manual two-sided printing. 74 HP Deskjet 6500 series printers CSOR209 Binding type Select the type of binding that you want for the two-sided document, and then follow the steps for that binding: Book binding Tablet binding Note: Book binding is the most common type of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then click Two-sided, duplex, printing in the drop-down list. 75 HP Deskjet 6500 series printers CSOR209 3. In the Print on both sides drop-down list, click Automatically. 4. Select any other print settings that you want, and then click OK. After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed. Do not remove the paper from the printer until both sides of the page have been printed. Tablet binding Follow these steps to print a two-sided document with a tablet binding: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Select the Print on both sides check box. 4. Select the Automatic check box. 5. Select the Preserve layout check box. 6. Select the Flip pages up check box. 7. Select any other print settings that you want, and then click OK. 76 HP Deskjet 6500 series printers CSOR209 After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed. Do not remove the paper from the printer until both sides of the page have been printed. 6.3.6 Using the Print Quality Selector (HP Deskjet 6540-50 series) The Print Quality Selector button is located on the front of the printer. 1. Print Quality Selector button Enabling the Print Quality Selector button Before using the Print Quality Selector button, you must enable it from the printer software. Follow these steps to enable the Print Quality Selector button: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Click Use printer default in the Print quality drop-down list. Note: Depending on the type of document that you are printing, the Use Printer Default option might not be available on the Printing Shortcuts tab. 4. Click OK. 77 CSOR209 HP Deskjet 6500 series printers Using the Print Quality Selector button Use the Print Quality Selector button to specify the print quality for documents that you plan to print. You cannot change the print quality for a document after the document begins printing. Follow these steps to use the Print Quality Selector button: 1. Verify that the Print Quality Selector button is enabled from the printer software. 2. Press the Print Quality Selector button to select one of the following print qualities: Fast normal Normal Best Note: FastDraft and Maximum dpi can only be selected in the printer software. If a document is printed in either FastDraft or Maximum dpi mode, the currently selected print-quality icon flashes until the document is complete. Lights The Print Quality Selector icons light up or flash to indicate the selected print quality: Status of the icons Meaning One icon is lit. The illuminated icon is the selected print quality. One icon is lit and another flashes. One icon flashes. The illuminated icon is the selected print quality for the current print job. The flashing icon is the selected print quality for the next print job. Either FastDraft or Maximum dpi has been selected as the print quality from the printer software. 78 HP Deskjet 6500 series printers CSOR209 6.3.7 Using the 250-Sheet Plain Paper Tray Accessory If the 250-Sheet Plain Paper Tray Accessory is not installed on the printer, follow the installation steps. Note: The 250-Sheet Plain Paper Tray Accessory is not available in all countries/ regions. Follow these steps to use the 250-Sheet Plain Paper Tray Accessory: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Tab Drop-down list Printing Shortcuts Paper source Paper/Quality Source is Note: You do not need to set the paper source on both tabs. 4. Select one of the following options in the drop-down list: • Upper tray : prints from the In tray. • Lower tray : prints from the 250-Sheet Plain Paper Tray Accessory. • Upper, then lower : prints from the In tray. If the In tray is empty, the printer prints from the 250-Sheet Plain Paper Tray Accessory. • Lower, then upper : prints from the 250-Sheet Plain Paper Tray Accessory. If the accessory is empty, the printer prints from the In tray. 6.3.8 Printing in grayscale For instructions about printing black-and-white photos, see the black-and-white photo printing page. Follow these steps to print in grayscale: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then click either Presentation printing or Fast/economical printing. 3. In the Print in grayscale drop-down list, click one of the following: • High quality : Use this option for high-quality printouts. • Black only : Use this option for fast, economical printing. 4. Select any other print settings that you want, and then click OK. 79 HP Deskjet 6500 series printers CSOR209 6.3.9 Printing multiple pages on a single sheet of paper Use printer software to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. Follow these steps to print multiple pages of a document on a single sheet of paper: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. In the Pages per sheet drop-down list, click the number of pages that you want to appear on each sheet of paper. 4. If you want a border to appear around each page image that is printed on the sheet of paper, select the Print page borders check box. 5. Select a layout for each sheet of paper from the Page order is drop-down list. 6. Select any other print settings that you want, and then click OK. 6.3.10 Setting the printer default settings The printer uses the default settings for all documents unless you open the Printer Properties dialog box and specify other settings. 80 HP Deskjet 6500 series printers CSOR209 To save time when printing, set the printer default settings to options that you use often. That way, you do not have to specify the options every time you use the printer. Follow these steps to change the printer default settings: 1. Click the printer task tray icon. 1. Printer task tray icon The Printer Properties dialog box appears. 2. Select the options that you want to use as the default settings. 3. Click OK. A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select Don't show me this message again. 4. Click OK to save the new default print settings. Print Quality Selector (HP Deskjet 6540-50 series) For the HP Deskjet 6540-50 series printer, you can set the default print quality from the printer by using the Print Quality Selector. 6.3.11 Setting the page order Setting the page order determines the order in which your document will be printed. Frequently, it is convenient to have the first page of a document printed last so that the complete document is lying face-up in the Out tray. Follow these steps to set the page order: 81 HP Deskjet 6500 series printers CSOR209 1. Open the Printer Properties dialog box. 2. Click the Basics tab. 3. Select one of the following options: • Front to back : Prints the first page of the document last. This is the appropriate setting for most print jobs. • Back to front : Prints the last page of the document last. This setting is required when printing the first page of a document on a different paper type. 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.3.12 Printing collated copies If you are printing several copies of a document at one time, use collation so that you do not have to re-arrange the copies after printing. Note: Some software programs do not allow you use the printer software to specify the number of copies to print. If the program that you are using allows you to specify the number of copies to print, then specify the number of copies to print in the application. 82 HP Deskjet 6500 series printers CSOR209 Follow these steps to print collated copies: 1. Open the Printer Properties dialog box. 2. Click the Basics tab. 3. Type the number of copies that you want to print in the Copy count box. 4. Select the Collate check box. 5. Select any other print settings that you want, and then click OK. 6.3.13 Print preview To save time and money when printing, preview the document on your computer before printing it. If the print preview does not look the way that you want it to, close the preview window and make the necessary adjustments to your document. Follow these steps view a preview of a document: 1. Open the Printer Properties dialog box. 2. Click the Basics tab. 83 HP Deskjet 6500 series printers CSOR209 3. Select the Show print preview check box. 4. Select any other print settings that you want, and then click OK. Before the document prints, a preview appears. 5. Do one of the following: • Click File , and then click Print to HP Deskjet to print the document. • Click File , and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again. 6.3.14 Selecting a paper type Using the Automatic Paper-Type Sensor The Automatic Paper-Type Sensor automatically selects the print settings that are appropriate for the media that you are printing on, particularly when used with HP paper and media. Note: The Automatic Paper-Type Sensor cannot be used for documents that are printed from the 250-Sheet Plain Paper Tray Accessory. Follow these steps to use the Automatic Paper-Type Sensor: 1. Open the Printer Properties dialog box. 84 HP Deskjet 6500 series printers CSOR209 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Tab Drop-down list Printing Shortcuts Paper type Paper/Quality Type is Note: You do not need to set the paper type on both tabs. 4. Click Automatic in the drop-down list. 5. Select any other print settings that you want, and then click OK. Selecting a specific paper type When printing a higher-quality document, it is recommended that you select a specific paper type. Follow these steps to select a specific paper type: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Tab Drop-down list Printing Shortcuts Paper type Paper/Quality Type is Note: You do not need to set the paper type on both tabs. 4. Click the paper type in the drop-down list. 5. Select any other print settings that you want, and then click OK. 6.3.15 Selecting a print quality (HP Deskjet 6540-50 series) Follow these steps to select a print quality: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Select one of the following from the Print quality drop-down list: Note: The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document you are printing. • Use printer default : enables the Print Quality Selector button. 85 HP Deskjet 6500 series printers CSOR209 • FastDraft : prints at the fastest printing speed. • Fast normal : prints more quickly than the Normal mode and at a higher print quality than FastDraft. • Normal : provides the best balance between print quality and speed. This is the appropriate setting for most documents. • Best : provides high-quality printing. • Maximum dpi : provides the highest quality printing but requires longer to print than Best and requires a large amount of disk space. 6.3.16 Resizing a document Use the printer software for either of these tasks: • Print a document on a paper size different from the size for which it is formatted. • Shrink or enlarge text and graphics on the printed page. Printing on different paper size Use this feature to print a document that is formatted for one paper size on another paper size. Doing this can be useful if you do not have the correct paper size available. For example, if you have created a document that is formatted for letter-size paper, but you do not have any letter-size paper available, you can print the document on another paper size that is available. Follow these steps to resize the document for a different paper size: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 86 CSOR209 HP Deskjet 6500 series printers 3. Click Print document on , and then select the target paper size from the dropdown list. The target paper size is the size of the paper on which you are printing, not the size for which the document was formatted. 4. Do one of the following: Objective Action Shrink or enlarge the document to fit on the target paper size. Click Scale to fit. Print the document at its original size on the selected Do not click Scale to fit. paper size. 5. Select any other print settings that you want, and then click OK. Shrinking or enlarging text and graphics Use this feature to shrink or enlarge printed text and graphics without changing the paper size. Follow these steps to shrink or enlarge text and graphics: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 87 HP Deskjet 6500 series printers CSOR209 3. In the % of normal size box, type the percentage by which you want to shrink or enlarge the text and graphics. One hundred percent represents the actual size of the text and graphics. Type a number less than 100 to shrink the text and graphics. Type a number greater than 100 to enlarge the text and graphics. 4. Select any other print settings that you want, and then click OK. 6.3.17 Watermarks Watermarks appear as background printing on documents. Applying an existing watermark to a document Follow these steps to apply an existing watermark to a document: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Select a watermark from the Watermarks drop-down list. If you do not want to use one of the listed watermarks, create a new watermark. 4. Make one of the following selections: • If you want the watermark to appear on the first page only, click First page only. 88 HP Deskjet 6500 series printers CSOR209 • If you want the watermark to appear on all printed pages, leave First page only clear. 5. Print the document according to the instructions for the paper type. Creating or changing a watermark Follow these steps to create or change a watermark: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Click the Edit button. The Watermark Details dialog box appears. 4. Make one of the following selections: • Click the New button. • Select an existing watermark to change. 5. Type the watermark message, message angle, and font attributes. 6. After you have set the watermark details, click OK. For instructions about applying watermarks, follow the steps for applying an existing watermark to a document. 89 HP Deskjet 6500 series printers CSOR209 Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 6.3.18 Printing a borderless brochure You can print a borderless brochure on glossy brochure paper. For instructions about printing a borderless photo, see the borderless photo page. Guidelines • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. • Open the file in a software application and assign the image size. Ensure that the size corresponds to the paper size on which you want to print the image. Printing Follow these steps to print a borderless document: 1. Open the file that you want to print. 2. Open the Printer Properties dialog box. 3. Click the Paper/Quality tab. 90 HP Deskjet 6500 series printers CSOR209 4. Select one of the borderless paper sizes in the Size is drop-down list. Verify that the paper size matches the size of the paper that is loaded in the In tray. 5. Verify that the Borderless Printing check box is selected. 6. Click the glossy brochure paper type in the Type is drop-down list. Do not select Automatic. 7. Select any other print settings that you want, and then click OK. 6.3.19 Printing a different first page (HP Deskjet 6540-50 series) If the 250-Sheet Plain Paper Tray Accessory is attached to the printer, follow the steps to print a different first page with the 250Sheet Plain Paper Tray Accessory. Load paper 1. Load the paper for the body of the document in the In tray. For instructions about loading a specific paper type, go to the printing other documents page, and then select the appropriate document type. 2. Load the paper for the first page on top of the paper stack in the In tray. Printing Follow these steps to print a document with a different first page: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Select the Use different paper for check box. 4. Click First page. 91 HP Deskjet 6500 series printers CSOR209 5. Select the paper type and paper size for the first page. 6. Click Upper tray in the Source is box. 7. Click Other pages. 92 HP Deskjet 6500 series printers CSOR209 8. Click Upper tray in the Source is box. 9. Select the paper type for the other pages in the Type is drop-down list. 10. Select any other print settings that you want, and then click OK. Note: Do not print the document in reverse order. 6.3.20 Setting a custom paper size Use the Custom paper size dialog box to print on a special paper size. Note: Use the Custom paper size dialog box to create borderless panoramic paper sizes. The printer can print borderless documents on paper sizes from 101 x 152 mm (4x6 in) to 210 x 594 mm (8.5 x 23.4 in). Defining a custom paper size Follow these steps to define a custom paper size: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Click the Custom button. The Custom paper size dialog box appears. 93 HP Deskjet 6500 series printers CSOR209 4. Click a custom paper size name in the Name drop-down list. Note: To create a borderless panoramic custom paper size, click the Custom borderless panorama custom paper size name. 5. Type the paper dimensions in the Width and Length boxes. The minimum and maximum paper dimensions appear beneath each of the boxes. 6. Click the unit of measurement: Inches or Millimeters. 7. Click Save to save the custom paper size. 8. Click OK to exit the Custom paper size dialog box. 6.3.21 Selecting a paper source (HP Deskjet 6540-50 series) The printer offers three sources for paper: In tray 250-Sheet Plain Paper Auto Two-Sided Print Accessory Tray Accessory with Small Paper Tray Follow these steps to select a paper source: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: 94 HP Deskjet 6500 series printers Tab CSOR209 Drop-down list Printing Shortcuts Paper source Paper/Quality Source is Select any other print settings that you want, and then click OK. 4. Select one of the following options in the drop-down list: • Upper tray : prints from the In tray. • Lower tray : prints from the 250-Sheet Plain Paper Tray Accessory. • Upper, then lower : prints from the In tray. If the In tray is empty, then the printer prints from the 250-Sheet Plain Paper Tray Accessory. • Lower, then upper : prints from the 250-Sheet Plain Paper Tray Accessory. If the accessory is empty, then the printer prints from the In tray. • Rear tray : prints from the Auto Two-Sided Print Accessory with Small Paper Tray. This option appears only if the accessory is attached to the printer. 6.4 Printer software Learn how to use these software features: • Use the Printer Properties dialog box to select printing options. • Use the Printing Shortcuts tab to specify print settings quickly. • Use the What's This? help to learn more about specific printing options. • The Device Status box box displays useful information. 6.4.1 Printer Properties dialog box The printer is controlled by software that is installed on your computer. Use the printer software, also known as the printer driver , to change the print settings for a document. To change the print settings, open the Printer Properties dialog box. Printer Preferences dialog box The Printer Properties dialog box is also referred to as the Printer Preferences dialog box. Opening the Printer Properties dialog box Follow these steps to open the Printer Properties dialog box: 1. Open the file that you want to print. 2. Click File , click Print , and then click Properties or Preferences. 95 HP Deskjet 6500 series printers CSOR209 The Printer Properties dialog box appears. What's This? help Use the What's This? help to learn about the features you see on the Printer Properties dialog box. 6.4.2 Using What's This? help Use What's This? help to learn more about the available printing options. 1. Move the cursor over the feature that you want to learn more about. 2. Click the right mouse button. The What's This? box appears. 3. Move the cursor over the What's This? box, and then click the left mouse button. An explanation of the feature appears. 6.4.3 Device Status window The Device Status window appears each time the printer prints a file. 96 HP Deskjet 6500 series printers CSOR209 The following items appear on the Device Status window : 1. Ink levels : approximate ink level of each print cartridge. 2. Device status : the status of the printer. For example, Spooling or Printing. 3. Document properties : information about the current print job: • Document : name of the document that is currently printing. • Print quality : print quality setting that is being used. • Paper type : type of paper in use. • Paper size : size of paper in use. 4. Ordering information : link to the HP Web site for ordering printer supplies and accessories. If you do not want to see the Device Status window every time you print, select the Don't show this again check box. To cancel a print job, click Cancel print. To close the Device Status window , click Close window. 97 CSOR209 HP Deskjet 6500 series printers 7 Printing (HP Deskjet 6520 series) • Printing photos • Printing other documents • Printing tips • Printing software 7.1 Printing photos (HP Deskjet 6520 series) Select the type of photograph that you want to print: Borderless photos Small borderless photo Large borderless photo Panoramic borderless photo Photos with a white border Small photo with a white border Large photo with a white border Panoramic photo with a white border Enhancing your photos 98 HP Deskjet 6500 series printers CSOR209 Learn how to enhance your photographs by using the printer's photo printing features. 7.1.1 Gray photo print cartridge The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints high-quality black-and-white photographs. The gray photo print cartridge can be purchased separately if it is not included with your product. Installing the gray photo print cartridge To install the gray photo print cartridge, remove the black print cartridge from the printer, and then install the gray photo print cartridge in the compartment on the right of the print cartridge cradle. For more information, see the print cartridge installation page. Using the gray photo print cartridge To use the gray photo print cartridge, follow the steps to print a black-and-white photo. Storing the gray photo print cartridge To maintain the health of the print cartridge, follow the print cartridge storage guidelines. 7.1.2 Printing black-and white-photos The printer allows you to do the following: • Print a black-and-white photo • Print a color photo in black-and-white For great black and white photos, install a gray photo print cartridge and a tri-color printer cartridge in the printer. 99 HP Deskjet 6500 series printers CSOR209 Printing a black-and-white photo To print a photo that is already black and white, simply follow the instructions for the type and size of photo you want to print. Printing a color photo in black-and-white Follow these steps to print a color photo in black and white: 1. Open the Printer Properties dialog box. 2. Click the Color tab. 3. Select the Print in grayscale check box. 4. Click the High quality option. 5. Select any other print settings that you want, and then click OK. 7.1.3 Small borderless photos (HP Deskjet 6520 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Lift the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. If you are using a photo paper that has a tear-off tab, verify that the tab is pointing away from the printer. 100 HP Deskjet 6500 series printers CSOR209 6. Slide the paper guides firmly against the paper. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Photo printing-borderless as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate borderless photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.1.4 Large borderless photos (HP Deskjet 6520 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. 101 HP Deskjet 6500 series printers CSOR209 • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Lift the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select Photo printing-borderless as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate borderless photo paper size • Paper type : The appropriate photo paper type 102 HP Deskjet 6500 series printers CSOR209 • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.1.5 Panoramic borderless photos (HP Deskjet 6520 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 103 HP Deskjet 6500 series printers CSOR209 6. Slide the paper guides firmly against the paper. Note: Some panoramic paper sizes may extend beyond the edge of the In tray. When printing on such papers, be sure to slide the paper-width guide firmly against the edge of the paper. 7. Lower the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-borderless as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate the panoramic borderless photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 104 HP Deskjet 6500 series printers CSOR209 7.1.6 Small photos with a white border (HP Deskjet 6520 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Lift the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. If you are using a photo paper that has a tear-off tab, verify that the tab is pointing away from the printer. 6. Slide the paper guides firmly against the paper. 105 HP Deskjet 6500 series printers CSOR209 Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-with white borders as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.1.7 Large photos with a white border (HP Deskjet 6520 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 106 HP Deskjet 6500 series printers CSOR209 2. Lift the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray. Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-with white borders as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 107 HP Deskjet 6500 series printers CSOR209 7.1.8 Panoramic photos with a white border (HP Deskjet 6520 series) Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Verify that the photo paper is flat. If the photo paper is not flat, see the photo paper storage instructions. 5. Place the photo paper in the In tray with the side to be printed on facing down. 6. Slide the paper guides firmly against the paper. Note: Some panoramic paper sizes may extend beyond the edge of the In tray. When printing on such papers, be sure to slide the paper-width guide firmly against the edge of the paper. 7. Lower the Out tray. 108 CSOR209 HP Deskjet 6500 series printers Printing Note: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-with white borders as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate photo paper size • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options • Advanced color settings • Color management • Grayscale quality 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2 Printing other documents (HP Deskjet 6520 series) E-mail Letters Documents Envelopes Postcards Brochures Greeting cards Transparencies 109 CSOR209 HP Deskjet 6500 series printers Labels Index cards Banners Iron-on transfers Booklets Posters Printing tips Minimize your cost and effort while maximizing the quality of your printouts by using these printing tips. Printer software Learn about the printer software. 7.2.1 E-mail (HP Deskjet 6520 series) Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull the paper-length guide to the edge of the tray. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 110 HP Deskjet 6500 series printers CSOR209 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray, then pull out the Out-tray extension. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing or Fast/ economical Printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper 3. Select the following print settings as desired: • Print quality • Paper source • Grayscale printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.2 Letters (HP Deskjet 6520 series) Guidelines • Learn how to add a watermark to the letter. • For help printing on an envelope, see the envelope page. • Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, then pull the paper-length guide to the edge of the tray. 111 CSOR209 HP Deskjet 6500 series printers 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 1. Letter or A4 paper 2. Legal paper Note: If you are using letterhead, verify that the letterhead is facing down and towards the interior of the printer. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray, then pull out the Out-tray extension. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Presentation printing or General everyday printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper 3. Select the following print settings as appropriate: • Print quality • Paper source 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.3 Documents (HP Deskjet 6520 series) Guidelines • Learn how to add a watermark to your document. • Learn how to print the first page of the document on a different paper type. • Save paper with two-sided printing. • For draft documents, use Fast/economical printing. 112 CSOR209 HP Deskjet 6500 series printers • Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, then pull the paper-length guide to the edge of the tray. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 1. Letter or A4 paper 2. Legal paper 6. Lower the Out tray, then pull out the Out-tray extension. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click General everyday printing or Presentation printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper 3. Select the following print settings as appropriate: • Print quality • Paper source • Two-sided printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 113 HP Deskjet 6500 series printers CSOR209 7.2.4 Envelopes (HP Deskjet 6520 series) Guidelines • Avoid using envelopes that have the following qualities: • Have clasps or windows • Have thick, irregular, or curled edges • Are shiny or embossed • Are wrinkled, torn, or otherwise damaged • Align the envelope edges before inserting them in the In tray. • Do not exceed the In-tray capacity: up to 20 envelopes. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Place the envelopes, with the sides to be printed on facing down and the flaps to the left, into In tray and to the right. Push the envelopes into the printer until they stop. 5. Slide the paper guides firmly against the envelopes. 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, then select the following print settings: • Size is : The appropriate envelope size • Type is : Automatic or Plain paper 3. Select any other print settings that you want, and then click OK. 114 HP Deskjet 6500 series printers CSOR209 Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.5 Postcards (HP Deskjet 6520 series) If the optional Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow the steps for printing postcards with the Auto Two-Sided Print Accessory with Small Paper Tray. Guidelines • Use only cards and small media that meet the printer paper-size specifications. For specifications, see the reference guide that came with the printer. • Do not exceed the In-tray capacity: up to 60 cards. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place the cards, with the printable sides down and the short sides pointing towards the printer, in the right side of the In tray. Push the cards into the printer until they stop. 5. Slide the paper guides firmly against the cards. 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 115 HP Deskjet 6500 series printers CSOR209 2. On the Printing Shortcuts tab, click Postcard printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or Plain paper • Paper source : Upper tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.6 Brochures (HP Deskjet 6520 series) Guidelines • Learn to print borderless brochures. • For great results, use HP Brochure & Flyer Paper. • Do not exceed the In-tray capacity: up to 25 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, then pull the paper-length guide to the edge of the tray. 4. Place brochure paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray, then pull out the Out-tray extension. Printing 1. Open the Printer Properties dialog box. 116 HP Deskjet 6500 series printers CSOR209 2. On the Printing Shortcuts tab, click Presentation printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or appropriate brochure paper type 3. Select the following print settings as appropriate: • Print quality • Grayscale printing • Two-sided printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.7 Greeting cards (HP Deskjet 6520 series) Guidelines • Unfold prefolded cards, and then place them in the In tray. • For great results, use HP Greeting Card Paper. • Do not exceed the In-tray capacity: up to 30 cards. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Fan the edges of the greeting cards to separate them, then align the edges. 5. Place the greeting cards in the In tray, with the side to be printed on facing down. Push the cards into the printer until they stop. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray, then pull out the Out-tray extension. 117 HP Deskjet 6500 series printers CSOR209 Printing Note: If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate card size • Source is : Upper tray • Type is : The appropriate card type 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.8 Transparencies (HP Deskjet 6520 series) Guidelines • For great results, use HP Premium Inkjet Transparency Film. • Do not exceed the In tray capacity: up to 30 transparencies. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place the transparencies in the In tray, with the side to be printed on facing down and the adhesive strip facing up and toward the printer. 5. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 6. Slide the paper guides firmly against the edge of the transparencies. 118 HP Deskjet 6500 series printers CSOR209 7. Lower the Out tray, then pull out the Out-tray extension. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Presentation printing , and then specify the following print settings: • Paper size : The appropriate paper size • Paper type : Automatic or appropriate transparency film • Paper source : Upper tray 3. Select the following print settings as appropriate: • Print quality • Grayscale printing 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.9 Labels (HP Deskjet 6520 series) Guidelines • Use only labels that are designed specifically for inkjet printers. • Use only full sheets of labels. • Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. • Do not exceed the In-tray capacity: up to 30 sheets of labels (use only lettersize or A4-size sheets). Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Fan the edges of the label sheets to separate them, and then align the edges. 5. Place the label sheets in the In tray with the label side facing down. Push the sheets into the printer until they stop. 119 HP Deskjet 6500 series printers CSOR209 6. Slide the paper guides firmly against the edge of the sheets. 7. Lower the Out tray, then pull out the Out-tray extension. Printing Note: If your software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, select General everyday printing , and then specify the following print settings: • Paper size : Appropriate paper size • Paper type : Automatic or Plain paper • Paper source : Upper tray 3. Select the following print settings as desired: • Print quality • Grayscale printing 4. After selecting the print settings, click OK . Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.10 Index cards and other small media (HP Deskjet 6520 series) Guidelines • Use only cards and small media that meet the printer paper-size specifications. For specifications, see the reference guide that came with the printer. • Do not exceed the In-tray capacity: up to 60 cards. Preparing to print 1. Verify that the printer is turned on. 120 HP Deskjet 6500 series printers CSOR209 2. Raise the Out tray, then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, then pull out the paper-length guide. 4. Place the cards, with the printable sides down and the short sides pointing towards the printer, in the right side of the In tray. Push the cards into the printer until they stop. 5. Slide the paper guides firmly against the cards. 6. Lower the Out tray. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate paper size • Type is : The appropriate paper type • Source is : Upper tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.11 Booklets (HP Deskjet 6520 series) If an optional two-sided printing accessory is attached to the printer, then follow the steps to print a booklet automatically. Booklet printing automatically arranges and resizes the pages of a document so that when the pages are folded into a booklet, the page order is correct. 121 HP Deskjet 6500 series printers CSOR209 Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull the paper-length guide to the edge of the tray. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray, then pull out the Out-tray extension. Printing 1. Open the Printer Properties dialog box. 2. Select the Printing Shortcuts tab, and then click Two-sided, duplex, printing In the drop-down list. 3. In the Print on both sides drop-down list, click one of the following binding options: 122 HP Deskjet 6500 series printers CSOR209 • Left edge booklet • Right edge booklet 4. Select any other print settings that you want, and then click OK. 5. When prompted, reload the paper in the In tray as shown below. 6. Click Continue to finish printing the booklet. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.12 Posters (HP Deskjet 6520 series) Guidelines • After the sections of a poster have been printed, trim the edges of the sheets, and then tape the sheets together. • Do not exceed the In-tray capacity: up to 150 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 123 HP Deskjet 6500 series printers CSOR209 3. Slide the paper-width guide all the way to the left, and then pull the paper-length guide to the edge of the tray. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray, then pull out the Out-tray extension. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate size • Source is : Upper tray • Type is : Automatic or Plain paper 3. Click the Finishing tab, and then specify the following print settings: • Poster printing : 2 x 2, 4 sheets , 3 x 3, 9 sheets , 4 x 4, 16 sheets , or 5 x 5, 25 sheets 4. Click the Basics tab, and then specify the following print settings: • Orientation : The appropriate orientation 5. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.2.13 Banners (HP Deskjet 6520 series) Guidelines • Use HP Banner Paper for great results. • Remove any perforated strips from the banner paper before loading it in the In tray. 124 HP Deskjet 6500 series printers CSOR209 • Do not exceed the In-tray capacity: up to 20 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paperlength guide. 4. Place the banner paper in the In tray so that the unattached edge is on top of the paper stack and pointing toward the printer. 1. Unattached edge 5. Slide the paper-width guide firmly against the paper. 6. Lower the Out tray. Do not unfold the Out-tray extension stop. Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : Letter or A4 • Source is : Upper tray • Type is : HP Banner Paper 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 125 HP Deskjet 6500 series printers CSOR209 7.2.14 Iron-on transfers (HP Deskjet 6520 series) Guidelines • Use HP Iron-on Transfers for great results. • When printing a mirror image, the text and the pictures are horizontally reversed from what appears on the computer screen. • Do not exceed the In tray capacity: Up to 20 sheets. Preparing to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull the paper-length guide to the edge of the tray. 4. Place iron-on transfer paper with the side to be printed on facing down in the In tray. 5. Push the paper into the printer until it stops. 6. Slide the paper guides firmly against the paper. 7. Lower the Out tray, then pull out the Out-tray extension. Printing Note: If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. Also, some iron-on transfer paper types do not require you to print a mirror image. 126 HP Deskjet 6500 series printers CSOR209 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate paper size • Source is : Upper Tray • Type is : HP Iron-on Transfer • Print Quality : Normal or Best 3. Click the Basics tab, and then specify the following print settings: • Orientation : Mirror Image (if required for the paper type you are using) 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 7.3 Printing tips (HP Deskjet 6520 series) Save time and money • Use the Printing Shortcuts tab. • Create print task quick sets for documents you print often. • Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often. • Set the printer default settings for options that you use often. • Print from front to back. • Print collated copies. Save money • Use Fast/economical printing. • Print a two-sided document either manually or automatically. • Print multiple pages on a single sheet of paper. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. Enhance the quality of printouts • Preview the document before printing it. • Select the right paper type. • Select the right print quality. • Resize the document as needed. • Add a watermark. • Print a borderless brochure. • Print the first page of a document on a different paper type. 127 HP Deskjet 6500 series printers CSOR209 • Print on a custom paper size. 7.3.1 Manual two-sided printing (HP Deskjet 6520 series) If an optional two-sided printing accessory is attached to the printer, then follow the automatic two-sided printing instructions. Binding type Select the type of binding that you want for the two-sided document, and then follow the steps for that binding: Book binding Tablet binding Note: Book binding is the most common type of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then click Two-sided, duplex, printing. 128 HP Deskjet 6500 series printers CSOR209 3. In the Print on both sides drop-down list, click Manually. 4. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 5. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up. 6. Click Continue to print the even-numbered pages. 129 HP Deskjet 6500 series printers CSOR209 Tablet binding Follow these steps to print a two-sided document with a tablet binding: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Select the Print on both sides check box. 4. Select the Preserve layout check box. 5. Select the Flip pages up check box. 6. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. 7. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document's orientation: • Portrait 130 HP Deskjet 6500 series printers CSOR209 • Landscape 8. Click Continue to print the even-numbered pages. 7.3.2 Selecting a print quality (HP Deskjet 6520 series) Follow these steps to select a print quality: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Select one of the following from the Print quality drop-down list: Note: The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document you are printing. • Use printer default : prints in the Normal mode. • FastDraft : prints at the fastest printing speed. • Fast normal : prints more quickly than the Normal mode and at a higher print quality than FastDraft. • Normal : provides the best balance between print quality and speed. This is the appropriate setting for most documents. • Best : provides high-quality printing. • Maximum dpi : provides the highest quality printing but requires longer to print than Best and requires a large amount of disk space. 131 HP Deskjet 6500 series printers CSOR209 7.3.3 Printing a different first page (HP Deskjet 6520 series) If the 250-Sheet Plain Paper Tray Accessory is attached to the printer, follow the steps to print a different first page with the 250Sheet Plain Paper Tray Accessory. Load paper 1. Load the paper for the body of the document in the In tray. For instructions about loading a specific paper type, go to the printing other documents page, and then select the appropriate document type. 2. Load the paper for the first page on top of the paper stack in the In tray. Printing Follow these steps to print a document with a different first page: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Select the Use different paper for check box. 4. Click First page. 132 HP Deskjet 6500 series printers CSOR209 5. Select the paper type and paper size for the first page. 6. Click Upper tray in the Source is box. 7. Click Other pages. 8. Click Upper tray in the Source is box. 9. Select the paper type for the other pages in the Type is drop-down list. 10. Select any other print settings that you want, and then click OK. Note: Do not print the document in reverse order. 7.3.4 Selecting a paper source (HP Deskjet 6520 series) The printer offers three sources for paper: 133 HP Deskjet 6500 series printers In tray CSOR209 250-Sheet Plain Paper Auto Two-Sided Print Accessory Tray Accessory with Small Paper Tray Follow these steps to select a paper source: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Tab Drop-down list Printing Shortcuts Paper source Paper/Quality Source is Select any other print settings that you want, and then click OK. 4. Select one of the following options in the drop-down list: • Upper tray : prints from the In tray. • Lower tray : prints from the 250-Sheet Plain Paper Tray Accessory. • Upper, then lower : prints from the In tray. If the In tray is empty, then the printer prints from the 250-Sheet Plain Paper Tray Accessory. • Lower, then upper : prints from the 250-Sheet Plain Paper Tray Accessory. If the accessory is empty, then the printer prints from the In tray. • Rear tray : prints from the Auto Two-Sided Print Accessory with Small Paper Tray. This option appears only if the accessory is attached to the printer. 134 HP Deskjet 6500 series printers CSOR209 8 Maintenance • Auto-off • Installing print cartridges • Aligning print cartridges • Calibrating color • Automatically cleaning print cartridges • Manually cleaning the print cartridges • Printing a test page • View estimated ink levels • Removing ink from skin and clothing • Maintaining print cartridges • Maintaining the printer body • Printer toolbox 8.1 Auto-off Use the Auto-off feature to place the printer in a low-power, energy-efficient mode after it has been idle for 30 minutes. To turn on the printer, press the Power button. Follow these steps to activate the Auto-off feature: 1. Open the printer Toolbox. 2. Click the Configuration tab. 3. Select the Activate the Hardware Auto-off feature check box. 4. Close the Printer Toolbox. 8.2 Installing print cartridges Print cartridges Print cartridge combinations For printing most documents, use the tri-color print cartridge and the black print cartridge. When printing photos, you can use either the photo print cartridge or the gray photo print cartridge along with the tri-color print cartridge cradle. Always install the tri-color print cartridge in the left print cartridge cradle compartment. 135 HP Deskjet 6500 series printers CSOR209 Install the black, photo, or gray photo print cartridge in the right print cartridge cradle compartment. Selection numbers Before buying replacement print cartridges, verify the correct selection numbers in the reference guide that came with the printer. You can also find the selection number on the print cartridge that you are replacing. Ink back-up mode The printer can operate with only one print cartridge installed. For more information, see the ink back-up mode page. Installation instructions Follow these steps so install a print cartridge: 1. Verify that the printer is turned on. 2. Load a stack of letter-size or A4-size plain, white paper in the In tray. 3. Open the printer cover. 4. Wait until the print cartridge cradle is idle and silent, and then lift the print cartridge latch to the open position. 136 HP Deskjet 6500 series printers CSOR209 5. Slide the print cartridge out of the print cartridge cradle. 6. Remove the replacement print cartridge from its packaging and carefully remove the pink, plastic tape. 1. Remove the pink tape only 137 HP Deskjet 6500 series printers CSOR209 Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 1. Do not touch the copper strips 7. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then slide the print cartridge into the cradle as shown. Note: After you insert the print cartridge, verify that the copper contacts of the print cartridge touch the back of the print cartridge cradle. 8. Push down on the print cartridge latch until it snaps closed. 138 HP Deskjet 6500 series printers CSOR209 9. Close the printer cover. The printer automatically prints a calibration page. For information about storing print cartridges, see the print cartridge storage page. For information about recycling empty print cartridges, see the print cartridge recovery page. Warning: Keep both new and used print cartridges out of the reach of children. 8.3 Aligning print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed. You can also align the print cartridges at other times to ensure optimal print quality. To align print cartridges: 1. Load letter-size or A4-size plain white paper in the In tray. 2. Open the printer Toolbox. 3. Click Align the Device. 4. Click Align , and then follow the onscreen instructions. 8.4 Calibrating color Perform a color calibration only if the colors in photographs that are printed with the photo print cartridge and the tri-color print cartridge consistently look incorrect. Before performing a color calibration, align the print cartridges , and then reprint your photograph. If the color is still incorrect, then perform a color calibration. 139 HP Deskjet 6500 series printers CSOR209 To calibrate color: 1. Load letter-size or A4-size plain white paper in the In tray. 2. Verify that a photo print cartridge and a tri-color print cartridge are installed in the printer. 3. Open the printer Toolbox. 4. Click Calibrate Color. 5. Click Calibrate , and then follow the onscreen instructions. 8.5 Automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges might be low on ink or might need to be cleaned. If the print cartridges are not low on ink, follow these steps to clean the print cartridges automatically: 1. Open the printer Toolbox. 2. Click Clean Cartridges. 3. Click Clean , and then follow the onscreen instructions. If your documents are still missing lines or dots after cleaning, replace the print cartridges. Caution: Clean print cartridges only when necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge. 8.6 Manually cleaning the print cartridges If the printer is used in a dusty environment, a small amount of debris can accumulate on the print cartridge contacts. Gathering cleaning supplies You will need the following items to clean the print cartridges. • Distilled water (tap water can contain contaminants that can damage the print cartridge) • Cotton swabs or other soft, lint-free material that will not stick to the print cartridge Be careful not to get ink on your hands or clothing as you clean. 140 HP Deskjet 6500 series printers CSOR209 Preparing to clean 1. Press the Power button to turn on the printer, and then raise the printer cover. 2. Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up. 1. Nozzle plate Caution: Do not leave the print cartridges outside the printer for more than 30 minutes. Cleaning instructions 1. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab. 2. Wipe the print cartridge copper contacts with the cotton swab. Caution: Do not touch the print cartridge ink nozzles. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections. 1. Clean only the copper contacts 141 HP Deskjet 6500 series printers CSOR209 Repeat this process until no ink residue or dust appears on the swab that you use to clean the contacts. 3. Insert the print cartridges in the printer, and then close the printer cover. 8.7 Printing a test page Follow these steps to print a test page: 1. Open the printer Toolbox. 2. Click the Print a test page button, and then follow the onscreen instructions. 8.8 View estimated ink levels Follow these steps to view the estimated ink levels of the print cartridges installed in the printer: 1. Open the printer Toolbox. 2. Click the Estimated Ink Level tab. 8.9 Removing ink from skin and clothing Follow these instructions to remove ink from skin and clothing: Surface Remedy Skin Wash the area with an abrasive soap. White fabric Wash the fabric in cold water and use chlorine bleach. Color fabric Wash the fabric in cold water and use sudsy ammonia. Caution: Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric. 8.10 Maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: • Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperature (15 to 35 degrees C or 59 to 95 degrees F). 142 HP Deskjet 6500 series printers CSOR209 • Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the print cartridge. Storing print cartridges When print cartridges are removed from the printer, store them in a print cartridge protector or an airtight plastic container. A print cartridge protector comes with the photo print cartridge and the gray photo print cartridge. If you store the print cartridge in an airtight plastic container, make sure that the ink nozzles face down but are not in contact with the container. Inserting the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector, and snap it securely in place. Removing the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the cartridge. Slide the cartridge out of the protector. Caution: Do not drop the print cartridge. Dropping the print cartridge can damage it. 143 HP Deskjet 6500 series printers CSOR209 8.11 Maintaining the printer body Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case and adjacent surfaces. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, keep these tips in mind: • Do not clean the interior of the printer. Keep all fluids away from the interior. • Do not use household cleaners or detergent. In the event that a household cleaner or detergent is used on the printer, wipe the printer's exterior surfaces with a soft cloth moistened with water. • Do not lubricate the support rod that the print cartridge cradle uses to slide back and forth. Noise is normal when the cradle moves back and forth. 8.12 Printer toolbox The printer Toolbox contains a number of useful tools to enhance the printer performance. Use the printer tools to perform the following tasks: • Set the Auto-off function • Clean the print cartridges • Align the print cartridges • Calibrate color • Print a test page • View estimated ink levels To use the tools, open the Printer Properties dialog box, click the Services tab, and then click the Service this device button. 8.13 Buttons and lights Select your printer model: 144 CSOR209 HP Deskjet 6500 series printers HP Deskjet 6540-50 series HP Deskjet 6520 series 145 HP Deskjet 6500 series printers CSOR209 9 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly • Banners are not printing correctly • Borderless printing problems • Error messages • Printer lights are on or flashing • Document prints slowly • If you continue to have problems 9.1 Printer is not printing Verify the following • The printer is connected to the power source. • The cable connections are secure. • The printer is turned on. • The print cartridges are correctly installed. • The paper or other media is correctly loaded in the In tray. • The printer cover is closed. • The rear access door or optional duplexer is attached. Check the printer lights The printer lights indicate the printer status and alert you to potential problems. For more information, see printer lights are on or flashing. Check the printer cable connection If the printer cable is attached to a USB hub, a printing conflict might exist. There are two methods for solving the conflict: • Attach the printer USB cable directly to your computer. 146 HP Deskjet 6500 series printers CSOR209 • When printing, do not use other USB devices that are attached to the hub. Printing to the wrong USB port (HP Deskjet 6540-50 series) If the computer is configured to use both the printer's back USB port and its front USB port , then you might be printing to the wrong port. The computer has two versions of the printer driver: one for the front USB port and one for the back USB port. If you are connected to the back USB port but select the printer driver that is associated with the front USB port, the printer will not print. Click File , and then click Print to open the Print dialog box. The Print dialog box displays two versions of the printer driver. Select the version that is associated with the port to which you are printing. If the printer still does not print Select the topic below that best describes the problem: • Paper jam • Out of paper message • Printer ejects paper 9.2 Paper jam Do not clear a paper jam from the front of the printer. Follow these steps to remove a paper jam: 1. Press the Resume button. If the paper jam does not clear, then go to the next step. 2. Push the two latch handles on the rear access door toward each other, and then remove the door. 147 HP Deskjet 6500 series printers CSOR209 3. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 4. Replace the rear access door. 5. Press the Resume button. Accessories? If the Two-Sided Printing Accessory is attached to the printer, follow these steps to clear a paper jam from the Two-Sided Printing Accessory. If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray. 9.3 Paper problems Printer prints on multiple sheets at once Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that came with the printer. Paper is loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer. Reload paper into the paper tray, pushing the paper until you feel resistance. 148 HP Deskjet 6500 series printers CSOR209 The printer might print multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing. Printer will not feed paper Try one or more of the following solutions: • Reduce the number of sheets in the paper tray. • Remove the paper from the tray, then reload the paper. • Use a different type of paper. Printer ejects the paper If the printer ejects the paper, try one of the following solutions: • Move the printer away from direct sunlight. The printer may have been placed in direct sunlight, which can affect the Automatic Paper-Type Sensor. • Select a paper type other than Automatic. • If you are performing a color calibration , install both the tri-color and photo print cartridges. • If you are printing a borderless document and the Resume light and Print Cartridge Status light are flashing, follow the borderless printing guidelines. Other paper problems • For information about clearing a paper jam, see the paper jam page. • If an out-of-paper message appears, see the error messages page. 9.4 Print quality is poor For help with photo print quality, see the photo troubleshooting page. Streaks and missing lines If your printed pages are missing lines or dots, or if streaks appear, the print cartridges might be low on ink or might need to be cleaned. Print is faded • Verify that neither of the print cartridges is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge when the print quality lessens. 149 HP Deskjet 6500 series printers CSOR209 If the print cartridge is not low on ink, clean the print cartridge. • Verify that a black print cartridge is installed. If the black text and images on your printouts are faded, you might be printing with only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-color print cartridge, for optimal black print quality. • Verify that the protective piece of plastic tape has been removed from the print cartridges. 1. Plastic tape • Consider selecting a higher print quality. Blank pages print • The protective piece of plastic tape might still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. • The print cartridges might be out of ink. Replace one or both empty print cartridges. • The printer might be in direct sunlight. Direct sunlight can adversely affect the Automatic Paper-Type Sensor. Move the printer out of direct sunlight. • You might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tricolor print cartridge and another print cartridge installed. Too much or too little ink appears on the page Adjust the ink volume and dry time 1. Open the Printer Properties dialog box. 2. Click the Basics tab. 3. Click the Advanced features button. The Advanced features dialog box appears. 4. Move the Ink volume slider toward Light or Heavy. 150 HP Deskjet 6500 series printers CSOR209 Note: If you increase the ink volume, move the Dry time slider toward More to avoid smearing the ink. 5. Click OK , and then click OK again. Select a specific paper type 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. In the Type is field, select an appropriate paper type. Do not select Automatic. 9.5 Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the In tray or optional lower tray. 2. Verify that the paper guides fit firmly against the paper. 3. Reprint the document. Parts of the document are missing or printed in the wrong place Open the Printer Properties and confirm the following options: Tab Setting Basics Orientation : verify the appropriate orientation Paper/Quality Size is : verify the appropriate paper size Effects Scale to fit : select to scale text and graphics to the paper Finishing Poster printing : verify that Off is selected Envelope is printed at an angle 1. Slide the flap inside the envelope before loading it in the printer. 2. Confirm that the paper guides fit firmly against the envelope. 3. Reprint the envelope. 151 HP Deskjet 6500 series printers CSOR209 Document does not reflect the new print settings The printer default settings might differ from the software program print settings. Select the appropriate print settings within the software program. 9.6 Photos are not printing correctly Check the paper tray 1. Place the photo paper in the In tray with the side to be printed on facing down. 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the edge of the paper. Check the printer properties Open the Printer Properties dialog box and verify the following options: Tab Setting Size is : The appropriate size Paper/Quality Type is : The appropriate photo paper type Print quality : Best Colors are tinted or incorrect If colors in photographs appear tinted or incorrect, follow these steps: 1. Align the print cartridges using plain, white paper. 2. Reprint the photograph on photo paper. 3. If colors continue to appear tinted or incorrect, calibrate the color. A photo print cartridge and tri-color print cartridge must be installed for color calibration. 4. Reprint the photograph. 5. If colors continue to appear tinted or incorrect, then open the Printer Properties dialog box, click the Color tab, and then click the Advanced color settings button. 6. On the Advanced color settings dialog box, adjust the colors as appropriate. The following are guidelines to follow: • If the colors are too yellow, move the Color tone slider towards Cooler. • If the colors are too blue, move the Color tone slider towards Warmer. 7. Reprint the photograph. 152 HP Deskjet 6500 series printers CSOR209 8. If colors continue to appear tinted or incorrect, align the print cartridges. Part of the photo is faded Fading occurs on the edges of a photo Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see the photo paper storage page. Fading occurs near the edges of a photo If fading occurs approximately 25 to 64 mm (1 to 2.5 inches) from the edge of a photo, try the following: • Install a photo print cartridge and a tri-color print cartridge in the printer. • Rotate the image 180 degrees. • Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print quality to Maximum dpi. 153 HP Deskjet 6500 series printers CSOR209 Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 9.7 Banners are not printing correctly Check the paper tray • Unfold and refold the paper when several sheets feed into the printer at one time. • Confirm that the unattached edge of the banner paper stack is on top and pointing into the printer. • Verify that the correct paper for banner printing is in use. Check the printer properties Open the Printer Properties dialog box and verify the following settings: Tab Paper/Quality Setting Size is : The appropriate banner size Type is : HP Banner Paper Check the software • Verify that the software program that you are using prints banners. Not all software programs print banners. • If gaps appear at the ends of the sheets, verify that the printer software is operating correctly. 9.8 Borderless printing problems When printing borderless photos or documents, follow these guidelines: • Verify that the paper size that is specified in the Paper size drop-down list on the Printing Shortcuts tab matches the size of the paper loaded in the In tray. • Select the appropriate paper type in the Paper type drop-down list on the Printing Shortcuts tab. • If printing in grayscale, select High quality under Print in grayscale on the Color tab. • Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. 154 HP Deskjet 6500 series printers CSOR209 Part of the photo is faded Fading occurs on the edges of a photo Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see the photo paper storage page. Fading occurs near the edges of a photo If fading occurs approximately 25 to 64 mm (1 to 2.5 inches) from the edge of a photo, try the following: • Install a photo print cartridge and a tri-color print cartridge in the printer. • Rotate the image 180 degrees. • Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print quality to Maximum dpi. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 155 HP Deskjet 6500 series printers CSOR209 Streaks appear in a light portion of a photo If streaks appear in a light portion approximately 64 mm (2.5 inches) from one of the long edges of a photograph, try the following: • Install a photo print cartridge in the printer. • Rotate the image 180 degrees. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. Image is printed at an angle Follow these steps if the image is printed at an angle: 1. Remove all paper from the In tray. 2. Load the photo paper correctly in the In tray. 3. Verify that the paper guides fit firmly against the media. 4. Follow loading instructions for the media type. 156 HP Deskjet 6500 series printers CSOR209 Printout has an unwanted border For most photo paper types If the printout has an unwanted border, then try the following solutions:. • Align the print cartridges • Open the Printer Properties dialog box, click the Paper/Quality tab, and verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that loaded in the printer. • Open the Printer Properties dialog box, click the Paper/Quality tab, and then select the Borderless auto fit check box. If printing a two-sided document, print the document manually rather than automatically. For photo paper with a tear-off tab If the border appears below the tear-off tab, then remove the tab. If the border appears above the tear-of tab, then align the print cartridges. 157 HP Deskjet 6500 series printers CSOR209 Ink smears Use an HP photo paper. Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. If the paper is not curled, then follow these steps: 1. Open the Printer Properties dialog box. 2. Click the Basic tab, and then click the Advanced features button. The Advanced features dialog box appears. 3. Move the Dry time slider toward More. 4. Move the Ink volume slider toward Light. Note: The colors in the image might become lighter. 5. Click OK. If the problem persists, try the following steps: 1. Remove the borderless printing media, and then load plain paper in the In tray. 2. Press and hold down the Power button, and then press the Resume button. The printer prints a self-test page. 3. Repeat step 2 until the back side of the self-test page contains no ink smears. 158 HP Deskjet 6500 series printers CSOR209 9.9 Error messages Out of paper message If the In tray or optional lower tray contains paper 1. Verify the following: • There is sufficient paper in the paper tray (at least ten sheets). • The paper tray is not overly full. • The paper stack is touching the back of the paper tray. 2. Slide the paper guides so that they fit firmly against the edges of the paper. 3. Press the Resume button to continue printing. If the In tray or optional lower tray is empty 1. Load paper in the tray. 2. Press the Resume button to continue printing. The error message 'there was an error writing to USB port' appears If you are using a USB printer cable, the printer might not be receiving correct data from another USB device or USB hub. Connect the printer directly to the USB port on the computer. The error message 'there was an error writing to LPT1' appears The printer is connected to the computer with a USB cable but the cable may not have been attached before installing the software. Uninstall, and then reinstall, the software. The error message 'two-way communication cannot be established' or 'printer not responding' appears The printer might not be able to communicate with the computer if the USB cable is too long. If you receive this error message, ensure the USB cable is not greater than five meters (approximately 16 feet, five inches) in length. Connect the printer directly to the USB port on the computer and not to a USB hub. Printing to the wrong USB port (HP Deskjet 6540-50 series) If the computer is configured to use both the printer's back USB port and its front USB port , then you might be printing to the wrong port. 159 CSOR209 HP Deskjet 6500 series printers The computer has two version of the printer driver, one for the front USB port and one for the back USB port. If you are connected to the printer's back USB port but select the printer driver that is associated with the front USB port, the printer will not print. Click File , and then click Print to open the Print dialog box. The Print dialog box displays two versions of the printer driver. Select the version that is associated with the port to which you are printing. 9.10 Printer lights are on or flashing Overview For an overview of the printer's lights, click your printer model: HP Deskjet 6540-50 series HP Deskjet 6520 series What the lights indicate The printer lights indicate the printer status. Power light is flashing The printer is preparing to print. The light stops flashing when the printer has received all data. Resume light is flashing The printer might be out of paper 1. Place paper in the In tray. 2. Press the Resume button on the front of the printer. There might be a paper jam Follow these instructions to clear a paper jam. 160 HP Deskjet 6500 series printers CSOR209 Print cartridge status light is on or flashing The HP Deskjet 6540-50 series printer has two print cartridge status lights. The left light corresponds to the left print cartridge, and the right light corresponds to the right print cartridge. The HP Deskjet 6520 series printer has a single print cartridge status light for both print cartridges. HP Deskjet 6520 series only Look for an error message on the computer monitor. If the error message does not appear, then follow the steps below. If the light is on and not flashing Check to see if a print cartridge is low on ink. Replace the print cartridge when print quality degrades. If a print cartridge is low on ink, consider replacing the print cartridge. If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off the printer, and then turn on the printer. If the light is on and flashing Verify that the correct print cartridges are installed. If you were printing a borderless document when the light started flashing, follow the borderless printing guidelines. Otherwise, follow these steps: 1. Open the printer cover of the printer, remove the print cartridge on the right, and then close the cover. 2. Do one of the following: • If the light is flashing : Open the printer cover, replace the print cartridge that you removed, and then remove the other print cartridge. Go to step 3. • If the light is off : There is a problem with the print cartridge that you removed. Go to step 3. 3. Manually clean the print cartridge. After cleaning the print cartridge, reinsert it into the printer. If the print cartridge status light continues to flash, replace the print cartridge. Print quality icon lights are on or flashing (HP Deskjet 6540-50 series) See the Print Quality Selector page. All lights are flashing Restart the printer. 161 HP Deskjet 6500 series printers CSOR209 1. Press the Power button to turn off the printer, then press the Power button to restart the printer. Proceed to step 2 if the lights continue to flash. 2. Press the Power button to turn off the printer. 3. Disconnect the printer power cord from the electrical outlet. 4. Reconnect the printer power cord to the electrical outlet. 5. Press the Power button to turn on the printer. Power-cord light The light on the power cord illuminates when electricity is flowing through the cord. If the light is off, then the cord is not receiving power. 9.11 Document prints slowly Multiple software applications are open The computer does not have sufficient resources for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software applications when printing. Complex documents, graphics, or photographs are printing Documents containing graphics or photographs print slower than text documents. If your computer does not have enough memory or disk space to print the document under normal conditions, you can use Low Memory Mode. Using this option may reduce the quality of the printout. Low Memory Mode also disables 4800 x 1200 optimized dpi printing. To activate Low Memory Mode: 1. Open the Printer Properties dialog box. 2. Click the Basics tab, and then click the Advanced Features button. 3. Select Low Memory Mode , and then click OK. 4. Print the document. Best or maximum dpi print mode is selected The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase the printer speed, select a different print-quality mode. 162 HP Deskjet 6500 series printers CSOR209 Printer driver is outdated An outdated printer driver might be installed. For information about updating the printer driver, visit the HP Web site www.hp.com/ support. Computer does not meet system requirements If your computer does not have enough RAM or does not have a large amount of free space on the hard drive, the printer processing time will be longer. 1. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements. For the system requirements, see the reference guide that came with the printer. 2. Make space available on the hard drive by deleting unneeded files. Printer is in ink-backup mode The printer might print more slowly if it is in ink-backup mode. To increase the print speed, use two print cartridges in the printer. 9.12 If you continue to have problems If you continue to have problems after investigating the troubleshooting topics, turn off and then restart your computer. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support. 163 CSOR209 HP Deskjet 6500 series printers 10 Optional accessories The following optional accessories are available to be used with your HP printer. Optional Two-Sided Printing Accessory 250-Sheet Plain Paper Tray Auto Two-Sided Print Accessory with Small Paper Tray HP Jetdirect print servers • HP Jetdirect 175x • HP Jetdirect 310x • HP Jetdirect 380x If an accessory is not included with your printer, it can be purchased separately from an authorized HP dealer. For accessory part numbers, see the accessory supply list. Note: The availability of accessories varies by country/region. 10.1 Automatic Two-Sided Printing Accessory (duplexer) The duplexer is a special hardware device that enables the printer to automatically print on both sides of a page. Using a duplexer with your printer has several advantages. It allows you to do the following tasks: • Print on both sides of a page without manually reloading the page. • Use less paper by printing on both sides of paper sheets. 164 HP Deskjet 6500 series printers CSOR209 • Create professional-looking brochures, reports, newsletters, and other special items. If the duplexer is not packaged with your printer, it can be purchased separately from an authorized HP dealer. Note: The duplexer is not available in all countries/regions. The duplexer only supports certain paper types. For a list of supported paper types, see the documentation that came with the duplexer. 10.1.1 Installing the duplexer Follow these steps to attach the duplexer to your printer: 1. Push the two latch handles on the printer's rear access door toward each other, and then remove the door. Note: Do not discard the rear access door. In order to print, either the duplexer or the rear access door must be attached to the printer. 2. Insert the duplexer in the back of the printer until both sides snap into place. 165 HP Deskjet 6500 series printers CSOR209 Note: Do not press the buttons on either side of the duplexer when installing it in the printer. Use the buttons only when removing the duplexer from the printer. 10.1.2 Enabling the duplexer Follow these step to enable the duplexer: 1. Open the printer Toolbox. 2. Click the Configuration tab. 3. Click Automatic Two-Sided Printing Module , and then click Apply. 4. Click OK in the confirmation box that appears. 5. Click the X in the upper-right corner to close the screen. Note: After the duplexer is enabled, it is not necessary to re-enable it every time you print. 10.1.3 Printing a booklet automatically To print a booklet automatically, one of the following accessories must be attached to the printer: Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray 166 HP Deskjet 6500 series printers CSOR209 The two-sided printing accessories only support certain paper types. For a list of supported paper types, see the specifications for either the Automatic Two-Sided Printing Accessory or the Auto Two-Sided Print Accessory with Small Paper Tray. If a two-sided printing accessory is not attached to the printer or you are printing on an unsupported paper type, use manual two-sided printing. Guidelines Do not exceed the In-tray capacity: up to 150 sheets. Printing Load paper in the printer paper tray, and then follow these steps to print a booklet automatically: 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then select Two-sided, duplex, printing from the drop-down list. 3. From the Print on both sides drop-down list, select one of the following binding options: • Left edge booklet • Right edge booklet 4. Select any other print settings that you want, and then click OK. 167 HP Deskjet 6500 series printers CSOR209 After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed. Note: Do not remove the paper from the printer until both sides of the page have been printed. 10.1.4 Automatic two-sided printing problems Paper jam occurs inside the Automatic Two-Sided Printing Accessory Paper jam Follow these steps to remove a paper jam from the duplexer. 1. Turn off the printer. 2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer. 3. Remove any paper inside the printer. 4. Open the duplexer. 168 HP Deskjet 6500 series printers CSOR209 5. Remove any paper from inside the duplexer. 6. Close the duplexer, and then re-attach the duplexer to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software. If the option for the duplexer still does not appear, then verify that the following conditions exist: • The duplexer is attached to the printer. • The duplexer is enabled in the printer software. • The media type and size selected on the Paper/Quality tab are supported by the duplexer. For a list of supported media types and sizes, see the specifications for your duplexer: • Automatic Two-Sided Printing Accessory • Auto Two-Sided Print Accessory with Small Paper Tray Only one side of the page prints when the two-sided printing option is enabled Verify that the following conditions exist: • The correct print options are set in both the printer software and the software program that you are using. • The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See storing and handling photo paper for more information. • The media type and size that is selected on the Paper/Quality tab are supported by the duplexer. See the documentation that came with the duplexer for a list of supported media types and sizes. 169 HP Deskjet 6500 series printers CSOR209 If the media type or size is not supported by the duplexer, you can print the document by using the manual two-sided printing instructions. Note: Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper. Binding margin is in the wrong place 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Verify that the following conditions exist: • Flip pages up is not selected for binding along the side (book binding). • Flip pages up is selected for binding along the top (tablet binding). For more information, see two-sided printing. Paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer. Colors look faded If the colors look faded, trying printing the two-sided document by using the manual two-sided printing instructions. 10.1.5 Automatic Two-Sided Printing Accessory specifications Dimensions when attached to printer 124.6 mm (4.9 in) tall x 320.5 mm (12.62 in) wide x 77.7 mm (3.06 in) deep Skew (second side of printed page) Plain paper: +/- .009 mm/mm (.009 in/in) Cards: +/- .006 mm/mm (.006 in/in) Envelopes: +/- .012 mm/mm (.012 in/in) Media weight Letter/A4: 60 to 90 g/m² (16 to 24 lb) Cards: Up to 200 g/m² (110 lb index max) Specialty paper: Up to 160 g/m² (44 lb bond) 170 CSOR209 HP Deskjet 6500 series printers Media sizes Size range: 81 x 117 mm to 216 x 297 mm (3.2 x 4.6 in to 8.5 x 11 in) Paper: • U.S. Letter: 216 x 279 (8.5 x 11 in) • Executive: 184 x 267 mm (7.25 x 10.5 in) • A4: 210 x 297 mm • A5: 148 x 210 mm • B5: 182 x 257 mm Cards: • 127 x 203 mm (5 x 8 in) • 102 x 152 mm (4 x 6 in) • A6: 105 x 148.5 mm • Hagaki: 100 x 148 mm • L size: 89 x 127 mm 10.1.6 Manual two-sided printing For manual two-sided printing instructions, select your printer model: HP Deskjet 6540-50 series HP Deskjet 6520 series 10.1.7 Manual booklet printing For manual two-sided printing instructions, select your printer model: 171 CSOR209 HP Deskjet 6500 series printers HP Deskjet 6540-50 series HP Deskjet 6520 series 10.2 250-Sheet Plain Paper Tray Accessory The 250-Sheet Plain Paper Tray Accessory expands the paper capacity of your printer to 400 sheets. It is useful for high-volume printing and for occasions when you want to use the In tray for special media such as letterhead paper, but still have plain paper readily available. If the 250-Sheet Plain Paper Tray Accessory is not included with your printer, it can be purchased separately from an authorized HP dealer. Note: The 250-sheet Plain Paper Tray Accessory is not available in all countries/ regions. 10.2.1 Installing the 250-Sheet Plain Paper Tray Accessory Follow these steps to install the 250-Sheet Plain Paper Tray Accessory: 1. Turn off the printer. 2. Select a location for the printer and place the 250-Sheet Plain Paper Tray Accessory in this location. 3. Carefully lift the printer and orient it above the paper tray. 172 HP Deskjet 6500 series printers CSOR209 4. Gently place the printer on top of the paper tray. 10.2.2 Loading the 250-Sheet Plain Paper Tray Accessory Two parts The 250-Sheet Plain Paper Tray Accessory has two parts. 1. Base 2. Lower tray The lower tray has three size adjusters. 173 HP Deskjet 6500 series printers CSOR209 1. Paper-width guide 2. Paper-width fence 3. Paper-length guide Note: When changing the paper size in the paper tray, you must set all three paper guides. Setting the paper size When changing the paper size in the paper tray, all three paper guides must be set to the correct setting. Follow these steps to set the paper size: 1. Remove the lower tray from the base. 2. Slide the paper-width guide until the arrow is even with the correct setting. 174 HP Deskjet 6500 series printers CSOR209 1. Align the arrows Note: To print on legal-sized paper, set the paper-width guide to LTR . 3. Set the paper-width fence by carefully inserting it into the appropriate slots. 1. Tilt the fence forward. 2. Insert the fence into the appropriate slots 3. Tilt the fence back until it locks into place Note: To print on legal-sized paper, set the paper-width fence to LTR . 4. Set the paper-length guide by pulling it until the arrow lines up with the paper size. 175 HP Deskjet 6500 series printers CSOR209 1. Align the arrows Note: To print on legal-sized paper, pull the paper-length guide all the way out. Loading paper Follow these steps to load paper: 1. Remove the lower tray from the base. 2. Verify that all three paper guides are set to the correct setting. 3. Insert the paper into the lower tray. 4. Insert the lower tray in the base until it locks into place. 176 HP Deskjet 6500 series printers CSOR209 10.2.3 Printing a different first page with the 250-Sheet Plain Paper Tray Accessory Guidelines The 250-Sheet Plain Paper Tray Accessory is not included with your printer, but can be purchased separately from an authorized HP dealer. The accessory is not available in all countries/regions. Load paper 1. Load the paper for the body of the document in the 250-Sheet Plain Paper Tray Accessory. 2. Load the paper for the first page in the In tray. Printing Follow these steps to print a document with a cover page: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Select the Use different paper for check box. 4. Click First page. 177 HP Deskjet 6500 series printers CSOR209 5. Select the paper type and paper size for the first page. 6. Click Upper in the Source is box. 7. Click Other pages. 8. Click Lower in the Source is box. 9. Click the paper type for the other pages in the Type is drop-down list. Do not select Automatic. 10. Select any other print settings that you want, and then click OK. Do not print the document in reverse order. 10.2.4 250-Sheet Plain Paper Tray Accessory specifications Dimensions 448 mm (17.64 in) wide x 65 mm (2.56 in) high x 384 (15.12 in) mm deep Weight 1.99 kg (4.40 lb) 178 HP Deskjet 6500 series printers CSOR209 Media weight Letter/A4 paper: 60 to 105 g/m2 (16 to 28 lbs) Media sizes US Letter: 216 x 279 mm (8.5 x 11 in) Executive: 184 x 267 mm (7.25 x 10.5 in) A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm 10.3 Auto Two-Sided Print Accessory with Small Paper Tray The Auto Two-Sided Print Accessory with Small Paper Tray is a hardware device that contains a rear tray for small media and a duplexer for two-sided printing on both full-size and small media. • Postcards and other small media can be printed on two sides automatically when they are fed from the rear tray. • Photo paper and envelopes can be printed on one side by using the small paper tray. • Print two-sided documents automatically. If the Auto Two-Sided Print Accessory with Small Paper Tray is not included with your printer, it can be purchased separately from an authorized HP dealer. Note: The Auto Two-Sided Print Accessory with Small Paper Tray is not available in all countries/regions. 179 HP Deskjet 6500 series printers CSOR209 10.3.1 Installing the Auto Two-Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray: 1. Push the two latch handles on the printer rear access door toward each other, and then remove the door. Do not discard the rear access door. In order to print, the accessory or the rear access door must be attached to the printer. 2. Insert the accessory into the back of the printer until both sides snap into place. Note: Do not press the buttons on either side of the accessory when installing it into the printer. Use the buttons only when removing the accessory from the printer. 10.3.2 Printing postcards Guidelines • Use only cards that meet the specifications for the Auto Two-Sided Print Accessory with Small Paper Tray. For more information, see the Auto TwoSided Print Accessory with Small Paper Tray specifications. 180 HP Deskjet 6500 series printers CSOR209 • When printing a large number of cards, remove the printed material from the printer's Out tray about halfway through the print job. • Do not exceed the maximum capacity for the rear tray: 100 cards. Preparing to print 1. Slide the paper-width guide to the left. 2. Pull the paper lever forward and insert the cards. The address side of the cards should face outward. 3. Release the paper lever. 4. Slide the paper-width guide against the edge of the cards. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Postcard printing , and then specify the following print settings: 181 HP Deskjet 6500 series printers CSOR209 • Paper Size : The appropriate paper size • Paper Type : Plain paper • Paper Source : Rear tray • Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 10.3.3 Small photos Guidelines • For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. • For maximum fade resistance, use HP Premium Plus Photo Paper and install aphoto print cartridge in the printer. • To learn how to use the printer's photo printing features, see the photo enhancing page. • Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos. • Verify that the photo paper that you are using is flat. For information about preventing photo paper from curling, see the photo paper storage instructions. • Do not exceed the maximum capacity of the rear tray: 20 sheets of photo paper. Preparing to print 1. Slide the paper-width guide to the left. 2. Pull the paper lever forward and insert the photo paper. The side of the photo paper to be printed on should face outward. Note: If the photo paper has a tear-off tab, the tab must point up rather than leading into the printer. 182 HP Deskjet 6500 series printers CSOR209 3. Release the paper lever. 4. Slide the paper-width guide against the edge of the photo paper. Printing 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-borderless or Photo printingwith white borders as the type of document, and then select the following options: • Print quality : Normal , Best , or Max dpi • Paper size : The appropriate photo paper size • Paper source : Rear tray • Paper type : The appropriate photo paper type • Orientation : Portrait or Landscape 3. Set the following options as appropriate: • HP digital photography options 183 HP Deskjet 6500 series printers CSOR209 • Advanced color settings • Color management • Grayscale quality 4. Click OK to print the photographs. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 10.3.4 Envelopes Guidelines • Avoid using envelopes that have the following qualities: • Have clasps or windows • Have thick, irregular, or curled edges • Are shiny or embossed • Are wrinkled, torn, or otherwise damaged • Align the envelope edges before inserting them in the rear tray. • Do not exceed the maximum capacity of the rear tray capacity: 80 envelopes. Preparing to print 1. Slide the paper-width guide to the left. 2. Pull the paper lever forward and insert the envelopes. Insert the envelopes with the address side facing outward and the flap to the left. 3. Release the paper lever. 4. Slide the paper-width guide against the edge of the envelopes. 184 HP Deskjet 6500 series printers CSOR209 Printing 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: • Size is : The appropriate envelope size • Type is : The appropriate paper type • Source is : Rear tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. 10.3.5 Problems with the Auto Two-Sided Print Accessory with Small Paper Tray Do not clear a paper jam from the front of the printer. Paper jam Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray. 1. Turn off the printer. 2. Press the buttons on the left and right sides of the accessory, and then remove it from the printer. 185 HP Deskjet 6500 series printers CSOR209 3. Remove any paper that is inside the printer. 4. Lift the back lever on the accessory, and then unhook the Small Paper Tray 5. Tilt the Small Paper Tray forward and open the lower door of the accessory. 186 HP Deskjet 6500 series printers CSOR209 1. Tilt the Small Paper Tray 2. Open the lower door 6. Remove any paper that is inside the accessory. 7. Close the accessory, and then secure the back lever to close the accessory. 8. Re-attach the accessory to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software. If the option for the duplexer still does not appear, then verify that the following conditions exist: • The duplexer is attached to the printer. • The duplexer is enabled in the printer software. • The media type and size selected on the Paper/Quality tab are supported by the duplexer. For a list of supported media types and sizes, see the specifications for your duplexer: • Automatic Two-Sided Printing Accessory • Auto Two-Sided Print Accessory with Small Paper Tray Paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer. Binding margin is in the wrong place 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Verify that the following conditions exist: • Flip pages up is not selected for binding along the side (book binding). • Flip pages up is selected for binding along the top (tablet binding). 187 HP Deskjet 6500 series printers CSOR209 For more information, see two-sided printing. Only one side of the page prints when the two-sided printing option is enabled Verify that the following conditions exist: • The correct print options are set in both the printer software and the software program that you are using. • The photo paper is not curled, if you are printing on two-sided photo paper. Photo paper should be flat before printing. See storing and handling photo paper for more information. • The media type and size that is selected on the Paper/Quality tab are supported by the duplexer. See the documentation that came with the duplexer for a list of supported media types and sizes. If the media type or size is not supported by the duplexer, you can print the document by using the manual two-sided printing instructions. Note: Do not try to print a two-sided document on single-sided paper, such as single-sided photo paper. Colors look faded If the colors look faded, trying printing the two-sided document by using the manual two-sided printing instructions. 10.3.6 Auto Two-Sided Print Accessory with Small Paper Tray specifications Dimensions when attached to printer 219.3 mm (8.63 in) tall x 320.5 mm (12.62 in) wide x 142.1 mm (5.6 in) deep Duplexing specifications For duplexing specifications, including skew, media weight, and media sizes for paper fed into the printer through the printer In tray, see the Automatic Two-Sided Printing Accessory specifications. Small paper tray specifications Media thickness: 7-12 mils Media sizes: 188 HP Deskjet 6500 series printers CSOR209 • Size range: • Width: 81.3 to 106 mm (3.2 to 4.17 in) • Length: 116.8 to 304.8 mm (4.6 to 12 in) • Cards: • 10x15 cm, 10x15 cm with tab • 4x6 in, 4x6 in with tab • A6, 105x148 mm • Index card, 4x6 in. • L, 89x127 mm • Photo paper: • 10x15 cm, 10x15 cm with tab • 4x6 in, 4x6 in. with tab • A6, 105x148 mm • L, 89x127 mm, L, 89x127 mm with tab • Panoramic 4x10 in, 4x11 in, 4x12 in • Envelopes: • No. 10 Envelope, 4.12x9.5 in • Japanese envelope No. 4, 90x205 mm • Hagaki: • Hagaki, 100x148 mm Tray capacities: • Photo paper: • 4x6, L size: Up to 80 sheets • Panoramic: Up to 5 sheets • Hagaki: • Photo: Up to 80 cards • Cards: • 4x6: Up to 100 • A6: Up to 100 • Envelopes: • No. 10: Up to 20 • Japanese envelope No. 4: Up to 20 189 HP Deskjet 6500 series printers CSOR209 11 Supplies • Paper • USB cables • Accessories • Print cartridges Note: The availability of supplies and accessories varies by country/region. 11.1 Paper This list is subject to change. Go to the HP Web site for an updated list. Note: The availability of supplies varies by country/region. HP Bright White Inkjet Paper HPB250 Letter, 250 sheets HPB1124 Letter, 500 sheets C5977B A4, 250 sheets C1825A A4, 500 sheets (Europe/Asia) HP Premium Paper 51634Y Letter, 200 sheets 51634Z A4, 200 sheets HP Brochure & Flyer Paper, Matte C5445A Letter, 100 sheets HP Brochure & Flyer Paper, Gloss C6817A Letter, 50 sheets C6818A A4, 50 sheets HP Tri-Fold Brochure Paper, Gloss C7020A Letter, 100 sheets Q2525A A4, 50 sheets 190 HP Deskjet 6500 series printers CSOR209 HP Tri-Fold Brochure Paper, Matte Q5543A Letter, 100 sheets HP Premium Inkjet Transparency Film C3828A Letter, 20 sheets C3834A Letter, 50 sheets C3832A A4, 20 sheets C3835A A4, 50 sheets HP Premium Plus Photo Paper, Glossy Q2502A 4x6 in, 60 sheets (U.S.) Q2502AC 4x6 in, 60 sheets (Canada) Q2503A 10x15 cm, 20 sheets (Europe) Q2504A 10x15 cm, 20 sheets (Asia Pacific) C6831A Letter, 20 sheets (U.S.) Q1785A Letter, 50 sheets (U.S.) Q5493A Letter, 100 sheets (U.S.) C6831AC Letter, 20 sheets (Canada) C6832A A4, 20 sheets (Europe) Q1786A A4, 50 sheets (Europe) Q1951A A4, 20 sheets (Asia Pacific) Q1933A A4, 20 sheets (Japan) HP Premium Plus Photo Paper (with tear-off tab) Q1977A 4x6 in, 20 sheets (U.S.) Q1978A 4x6 in, 60 sheets (U.S.) Q5431A 4x6 in, 100 sheets (U.S.) Q1977AC 4x6 in, 20 sheets (Canada) Q1978AC 4x6 in, 60 sheets (Canada) Q1979A 10x15 cm, 20 sheets (Europe) Q1980A 10x15 cm, 60 sheets (Europe) Q1952A 10x15 cm, 20 sheets (Asia Pacific) 191 HP Deskjet 6500 series printers CSOR209 Q1935A 10x15 cm, 20 sheets (Japan) HP Premium Plus Photo Paper, Matte Q2506A 4x6 in, 60 sheets (U.S.) Q2507A 10x15 cm, 20 sheets (Europe) Q2508A 10x15 cm, 60 sheets (Europe) C6950A Letter 20 sheets (U.S.) Q5450A Letter, 50 sheets (U.S.) C6950AC Letter, 20 sheets (Canada) C6951A A4, 20 sheets (Europe) Q1934A A4, 20 sheets (Japan) HP Photo Paper, Glossy (with tear-off tab) C7890A 4x6 in, 20 sheets (North America) C7893A 4x6 in, 60 sheets (North America) Q7891A 10x15 cm, 20 sheets (Europe) Q7894A 10x15 cm, 60 sheets (Europe) HP Photo Paper, Glossy C1846A Letter, 25 sheets (U.S.) C7896A Letter, 50 sheets (U.S.) Q5437A A4, 25 sheets (Europe) Q7897A A4, 50 sheets (Europe) C6765A A4, 20 sheets (Asia Pacific) C7898A A4, 20 sheets (Japan) HP Premium Photo Paper, Glossy Q5477A 4x6 in, 60 sheets (U.S.) Q5477A 5x7 in, 20 sheets (U.S.) Q5479A 10x15 cm, 20 sheets (Europe) Q5480A 13x18 cm, 20 sheets (Europe) C6039A Letter, 15 sheets (U.S.) C6979A Letter, 50 sheets (U.S.) 192 HP Deskjet 6500 series printers CSOR209 Q5494A Letter, 100 sheets (U.S.) Q5447A Letter, 120 sheets (U.S.) C6039AC Letter, 15 sheets (Canada) C6979AC Letter, 50 sheets (Canada) Q2519A A4, 20 sheets (Europe) C7040A A4, 50 sheets (Europe) HP Premium Photo Paper, Glossy (with tear-off tab) Q1988A 4x6 in, 20 sheets (U.S.) Q1989A 4x6 in, 60 sheets (U.S.) Q1990A 4x6 in, 100 sheets (U.S.) Q1988AC 4x6 in, 20 sheets (Canada) Q1989AC 4x6 in, 60 sheets (Canada) Q1991A 10x15 cm, 20 sheets (Europe) Q1992A 10x15 cm, 60 sheets (Europe) HP Everyday Photo Paper, Semi-gloss (with tear-off tab) Q5440A 4x6 in, 100 sheets (U.S.) Q5440AC 4x6 in, 100 sheets (Canada) Q5441A 10x15 cm, 100 sheets (Europe) Q5442A 10x15 cm, 100 sheets (Asia Pacific) HP Everyday Photo Paper, Semi-gloss Q5498A Letter, 25 sheets (U.S.) Q2509A Letter, 100 sheets (U.S.) Q2509AC Letter, 100 sheets (Canada) Q5451A A4, 25 sheets (Europe) Q2510A A4, 100 sheets (Europe) Q2511A A4, 100 sheets (Asia Pacific) HP Advanced Photo Paper, Glossy Q5461A 4x6 in, 60 sheets (U.S.) Q5454A Letter, 25 sheets (U.S.) 193 HP Deskjet 6500 series printers CSOR209 Q5510A Letter, 50 sheets (U.S.) HP Advanced Photo Paper, Glossy (with tear-off tab) Q5508A 4x6 in, 20 sheets (U.S.) Q5509A 4x6 in, 60 sheets (U.S.) HP Matte Greeting Cards, White, Quarter-Fold C6042A A4, 20 sheets (Europe) HP Matte Greeting Cards, White, Half-Fold C7018A Letter, 20 sheets (U.S.) HP Photo Greeting Cards, Half-Fold C6044A Letter, 10 sheets (U.S.) C6045A A4, 10 sheets (Europe) HP Textured Greeting Cards, Ivory, Half-Fold C6828A 20 sheets HP Textured Greeting Cards, Cream, Half-Fold C6829A 20 sheets HP Textured Greeting Cards, White, Half-Fold C7019A 20 sheets HP Linen Greeting Cards, White, Half-Fold C1788A 20 sheets HP Linen Greeting Cards, Ivory, Half-Fold C1787A 20 sheets HP Iron-On Transfers (for white fabrics) C6049A Letter, 12 sheets (U.S.) C6050A A4, 12 sheets (Europe) C6055A A4, 12 sheets (Asia Pacific) 194 HP Deskjet 6500 series printers CSOR209 C7917A A4, 12 sheets (Japan) HP Iron-On Transfers for Dark Fabric C1974A 6 sheets HP Banner Paper C1820A Letter, 100 sheets (U.S.) C1821A A4, 100 sheets (Europe) HP Matte Photo and Project Paper Q5499A Letter, 50 sets HP Glossy CD/DVD Labels Q5501A 25 sets HP Matte CD/DVD Labels Q5500A 25 sets 11.2 USB cables Note: The availability of supplies varies by country/region. C6518A HP USB A-B 2M cable 11.3 Accessories If an accessory is not included with your printer, it can be purchased separately from an authorized HP dealer. Note: The availability of accessories varies by country/region. Automatic Two-Sided Printing Accessory Q5712A Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray Q3032A Auto Two-Sided Print Accessory with Small Paper Tray 195 HP Deskjet 6500 series printers CSOR209 250-Sheet Plain Paper Tray Accessory Q3447A 250-Sheet Plain Paper Tray Accessory 196 HP Deskjet 6500 series printers CSOR209 12 Specifications • Printer specifications • Environmental statement • Print cartridge recovery 12.1 Printer specifications See the reference guide that came with your printer for complete printer specifications, including the following information: • Types, sizes, and weights of paper and other printing media that can be used with your printer • Print speeds and resolutions • Power requirements 12.2 Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Reduction and elimination Paper use: The printer's two-sided printing capability reduces paper usage and the resulting demands on natural resources. In addition, the print cancel button allows the user to save paper by quickly canceling a print job as needed. Finally, this equipment is suitable for using recycled paper (in accordance with EN 12281:2002). Recycled paper: All paper documentation for this printer is printed on recycled paper. Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-Packard's manufacturing processes. Recycling Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. Highpriority parts have been designed to gain access to quickly for efficient disassembly and repair. 197 HP Deskjet 6500 series printers CSOR209 Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer. Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following: • Extended warranty: Details can be found in the reference guide that came with your printer. • Product take-back: To return this product to HP at the end of its useful life, go to www.hp.com/recycle. To return empty print cartridges to HP, see print cartridge recovery. Note: The extended warranty and product take-back options are not available in all countries/regions. Energy consumption This printer was designed with energy conservation in mind. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. This product qualifies for the ENERGY STAR® Program. ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency. Energy consumption in standby mode: See the reference guide for energy consumption specifications. Energy consumption in off-mode: When the printer is off, an amount of energy is still being consumed. Energy consumption can be prevented by turning the printer power off, then disconnecting the end of the printer power cord from the electrical source. 198 HP Deskjet 6500 series printers CSOR209 12.3 Print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more countries/regions than any other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of-life. To participate, simply follow the directions provided on the HP Web site at this address: www.hp.com/recycle. This service is not available in all countries/regions. Customers may be asked for their name, phone number, and address. Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers. The end products of the recycling process are used in the manufacture of new products, and HP must ensure the composition of the material is consistent. To do that, we recycle only HP original cartridges. This program does not extend to refilled cartridges. Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products. Examples of products made from recycled HP print cartridge materials include automobile parts, trays used in microchip fabrication processes, copper wire, steel plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner. 199 HP Deskjet 6500 series printers CSOR209 13 Notices • Notices and acknowledgements • Terms and conventions 13.1 Notices and acknowledgements Hewlett-Packard company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Acknowledgements Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe, AdobeRGB, and Acrobat are trademarks of Adobe Systems Incorporated. Copyright 2004 Hewlett-Packard Company 13.2 Terms and conventions The following terms and conventions are used in this user's guide. Terms The HP Deskjet printer is also referred to as the HP printer or printer . Cautions, warnings, and notes A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: 200 HP Deskjet 6500 series printers CSOR209 Caution: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning: Keep both new and used print cartridges out of the reach of children. A Note indicates that additional information is provided. For example: Note: For great results use HP products. 201