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Data-1101 Slicks_03.03.11sr.indd

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To the rescue. We Start with a Complete Image: We generate an image of all hard drive partitions via an agent, which is warehoused on the Network Attached Storage Unit (NAS) physically located at your location. The data is stored using AES-256 bit encryption and compressed. We employ a block-level, not file-level, backup, which means that data is captured at the level of 1’s and 0’s. Block level data is raw data which does not have a file structure imposed on it. Database applications such as Microsoft SQL Server and Microsoft Exchange Server transfer data in blocks. Block transfer is the most efficient way to write to disk and is much less prone to errors such as those that result from file-level backups. Additionally, block level backups are not affected by open files or open databases. The block-level image is an exact digital duplicate of the on-site server. Near Real-Time Backups Our “Incremental Forever” methodology captures all changes to the initial image in increments of 15 minutes to one hour. The Incremental Forever technology not only backs up recent datasets but also allows end users to reconstruct the state of their data as it stood at the end of various restoration points. This level of forensic and auditable data recovery may satisfy various regulatory requirements (such as HIPAA and GLBA) for data retention and data record reconstruction. Hardware Independent Restore (H.I.R.) H.I.R Technology allows for accelerated recovery to the same system, to dissimilar hardware or to and from virtual environments. H.I.R. features also make system migration to a new server or consolidation to a virtual environment a straightforward process. Disk-Based Backup and Disaster Recovery Disk-based backup and disaster recovery allows for rapid recovery of systems and data through disk imaging technology. ShadowProtect Intuitive and Flexible Restoration allows administrators to create real-time images of the systems and A good backup system should allow for quick and flexible restores. data in an enterprise throughout the day. There is no noticeable perOur solution allows for recovery of files, folders, partitions, mail- formance impact on systems, even when images (backups) are taken boxes/messages, databases/tables using a quick and intuitive pro- every 15 minutes, eliminating backup windows for most organizations. cess. Our 15-minute incremental based backup allows restores to be done from any point in time, allowing for multiple versions of files, Backup of Managed Cisco Devices Cisco network equipment configurations (Security Appliances, Routfolders, messages/mailboxes, database/tables to be restored. ers, Switches, etc.) will be backed up on a scheduled basis and whenSecure Remote Storage ever modifications are made. Copies of these configuration files will After imaging the servers to which it is attached, the NAS unit then be stored offsite. creates an encrypted tunnel and transmits the imaged data to a secure offsite location where it resides in an encrypted, compressed Other DataGuard Services format. Transmitting data to a remote site is a key component of Data- • Advanced Hardware Health Monitoring Guard. It guarantees that, in case of physical damage to the client’s • After Hour, Weekend, and Holiday Event Notification network or BDR, or even regional disaster, the data is safe in uncom- • Firewall and Network Security Monitoring promised locations. Encryption is an important step in the process of • Remote Server Remediation and Management transmitting data between the BDR and the remote sites, because it • Remote Maintenance for Server Hardware greatly reduces the risk of data loss incidents that plague magnetic • Remote Management of Network Printers Available • Weekly Backup Verification tape and prevents manin-the-middle attacks during transmission. • 24/7 Proactive Backup Monitoring with Verification 24x7 Completely Managed Solutions • Service Packs, Patches, and updates Our Network Operations Center (NOC) monitors your BDR units and • Hot Swap servers for client acomedation the attached servers 24/7. Failed processes generate immediate alerts to our engineers, who often remotely correct errors within minutes of receiving notification. In case of more serious BDR issues, we will conduct repairs at your site. If any BDR units are irreparably damaged or destroyed, Datacore will overnight ship replacements— pre-loaded with all stored data — directly to your location. Bright Solutions for Your Unique Needs • DatacoreOnline.com • 800-244-4241 DataGuard Services                                   Advanced Hardware Health Monitoring After Hour, Weekend and Holiday Event Notification (If Requested) Backup of Cisco Network Devices Client Volume Discount on Hardware and Software Confirm Anti-Virus/Anti -Spyware Updates Have Occurred Detailed Diagram Showing Your Network Layout Firewall and Network Security Monitoring Hardware and Software Asset Management Monthly Check for Firmware Updates on Network Devices Remote Server Remediation and Management Monthly Executive Report Remote Maintenance for Server Hardware Quarterly Business Review Conference Call Remote Manage Network Printers (Must Have SNMP) Available Standard Software Patch Management of Operating Systems Advanced Software Patch Management Clean and Prune Directory Structure, Keep Efficient and Active Exchange Server Mailbox Management Hot Swap Servers (Some Restrictions Apply) Install Supported Software Upgrades on Servers Intruder Detection and Preventative Measures based on Client Hardware Manage Directories, Shares and Security Groups, New Accounts Weekly Backup Verification Reboot Servers if Needed Remote Only SQL Server and Service Management Hourly Incremental Backups Server Virtualization AES 256 Bit Off-Site Storage 24/7 Proactive Backup Monitoring With Verification Hardware Independent Restore Spam Filtering Email Hosting Web Hosting U.S. Based Help Desk for Server Remediation