Dell Cerc Sata 6ch Ug.book
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Dell™ Cost Effective RAID Controller User’s Guide Model CERC SATA1.5/6ch w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Inc. Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation. Intel is a registered trademark of Intel Corporation. Novell and NetWare are registered trademarks of Novell, Inc. Red Hat is a registered trademark of Red Hat, Inc. SATASelect is a registered trademark of Adaptec, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. January 2004 P/N P2447 Rev. A00 Contents 1 Introduction Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 . . . . . . . . . . . . . . . . . . . . . . 1-3 Controller Management Utilities System Requirements . RAID Controller Features . . . . . . . . . . . . . . . . . . . . . 1-4 . . . . . . . . . . . . . . 1-4 . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Advanced RAID Technology Features . Array Migration . Hot Spares 1-2 Dedicated Hot Spares . . . . . . . . . . . . . . . . . . . . . 1-5 . . . . . . . . . . . . . . . . . . . . . . 1-6 . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Global Hot Spares . Automatic Failover Audible Alarm Operation . . . . . . . . . . . . . . . . . . . . . 1-6 Sounding the Alarm . . . . . . . . . . . . . . . . . . . . . . 1-6 Silencing the Alarm . . . . . . . . . . . . . . . . . . . . . . 1-7 2 Installing the Controller Component Layout . . . . . . . . . . . . . . . . . . . . . . . . Installation Procedure . . . . . . . . . . . . . . . . . . . . . . 2-3 . . . . . . . . . . . . . . 2-4 . . . . . . . . . . . . . . . . . 2-4 Checking Your Controller and Devices Determining the Boot Controller 2-2 Contents 1 3 Installing the Driver Creating a Driver Diskette . . . . . . . . . . . . . . . . . . . . . Installing the Windows Driver . . . . . . . . . . . . . . . . . . . 3-2 3-2 Installing a Windows Driver During Operating System Installation 3-2 Installing a Windows Driver for a New RAID Controller . . . . . 3-3 . . . . . . . . . . . . . 3-4 Installing the Red Hat Linux Driver . . . . . . . . . . . . . . . . 3-4 Creating a Linux Driver Diskette . . . . . . . . . . . . . . . . 3-5 . . . . . . . . . . . . . . . . . . . 3-5 Updating an Existing Windows Driver Installing the Linux Driver Installing The Linux Event Logging Utility Installing the Novell NetWare Driver . . . . . . . . . . . . 3-5 . . . . . . . . . . . . . . . 3-6 Installing a Driver for a New Controller . . . . . . . . . . . . . Performing a Standard Mode Installation of NetWare 5.1SBE Updating an Existing Driver 3-7 . 3-7 . . . . . . . . . . . . . . . . . . 3-8 4 BIOS RAID Configuration Utility Using the Array Configuration Utility . Creating Arrays . . . . . . . . . . . . . . 4-3 . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Managing Arrays . . . . . . . . . . . . . . . . . . . . . . . . Initializing Disk Drives . . . . . . . . . . . . . . . . . . . . . Rescanning Disk Drives . Using SATASelect 4-8 . . . . . . . . . . . . . . . . . . . . 4-9 . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 SATA Configuration Options . . . . . . . . . . . . . . . . . Controller Configuration Options 2 4-5 4-10 . . . . . . . . . . . . . . . 4-10 Using the Disk Utilities . . . . . . . . . . . . . . . . . . . . . 4-11 Viewing the Event Log . . . . . . . . . . . . . . . . . . . . . . 4-12 Contents 5 DOS Utilities Using the DOS Flash Utility . Overview . . . . . . . . . . . . . . . . . . . 5-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 System Requirements . . . . . . . . . . . . . . . . . . . . . Firmware Diskette Kit . Running the Utility. . . . . . . . . . . . . . . . . . . . . 5-3 . . . . . . . . . . . . . . . . . . . . . . 5-3 Flashing the Firmware . Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error Handling 5-3 . . . . . . . . . . . . . . . . . . . . . . . Using the CERC Container Configuration Utility 5-5 5-6 5-10 . . . . . . . 5-11 . . . . . . . . . . . . . . . 5-11 Running the CERCCCU . . . . . . . . . . . . . . . . . . . 5-11 Using Interactive Mode . . . . . . . . . . . . . . . . . . . 5-12 Interactive Versus Script Mode Creating an Array with CERCCCU . Managing Arrays . . . . . . . . . . . . . 5-12 . . . . . . . . . . . . . . . . . . . . . . 5-14 Using the Scripting Features . Script File Syntax . . . . . . . . . . . . . . . . 5-17 . . . . . . . . . . . . . . . . . . . . . . 5-23 Array Definition Block Keywords . Error Handling . . . . . . . . . . . . . . 5-24 . . . . . . . . . . . . . . . . . . . . . . . 5-30 Invoking the CERCCCU and Using a Script . . . . . . . . . 5-32 6 Command Line Interface (CLI) Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the CLI . . . . . . . . . . . . . . . . . . . . . . . . . Installing the CLI in Linux . Accessing the CLI . 6-3 . . . . . . . . . . . . . . . . . . 6-3 . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Accessing the CLI in Linux. Using the CLI 6-2 . . . . . . . . . . . . . . . . . . 6-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Opening and Closing a Controller. . . . . . . . . . . . . . . . 6-4 Displaying Information about Your Array . . . . . . . . . . . 6-5 Managing Failover Options and Hotspares . . . . . . . . . . . 6-7 . . . . . . . . . . . . . . . 6-8 Displaying Controller Information Contents 3 Displaying Disk Information . . . . . . . . . . . . . . . . . Displaying Array Information . CLI Command Dictionary 6-12 . . . . . . . . . . . . . . . . . . . . 6-14 General Control Commands . . . . . . . . . . . . . . . . . . Container (Array) Commands . . . . . . . . . . . . . . . . . 6-16 6-27 . . . . . . . . . . . . . . . . . . . . . . . 6-31 Logfile Commands Task Commands 6-14 . . . . . . . . . . . . . . . . . . . . Controller Commands . Disk Commands 6-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36 . . . . . . . . . . . . . . . . . . . . . . . 6-36 Using Automated Command Scripts . . . . . . . . . . . . . . . 6-38 A Specifications B Troubleshooting Hard Drive In RAID Group Is Missing Hard Drive Is Off-Line . . . . . . . . . . . . . . . B-2 . . . . . . . . . . . . . . . . . . . . . . . B-3 Controller Not Detected . . . . . . . . . . . . . . . . . . . . . . Controller Error Reported . . . . . . . . . . . . . . . . . . . . . Controller Rebuild Or Scrub Fails B-5 . . . . . . . . . . . . . . . . . B-5 Controller Is Beeping . . . . . . . . . . . . . . . . . . . . . . . B-7 No OS Found On Boot . . . . . . . . . . . . . . . . . . . . . . . B-7 System Hangs During Controller POST . . . . . . . . . . . . . . Unable To Flash The Controller Firmware . . . . . . . . . . . . . SATA RAID Disk Set Down Or Array Down Error Reported . Consistency Check Failed B-9 B-10 . . . . . . . . . . . . . . . . . . . . B-11 . . . . . . . . . . . . . . . . . . . Virtual Disk Format Failed (More Than One Drive?) . Contents B-8 . . Physical Disk Format Failed 4 B-4 . . . . . . B-12 B-13 Virtual Disk Rebuild Failed Virtual Disk Failed. . . . . . . . . . . . . . . . . . . . B-14 . . . . . . . . . . . . . . . . . . . . . . . B-15 . . . . . . . . . . . . B-17 . . . . . . . . . . . . . . B-18 . . . . . . . . . . . . . . . . . . B-18 Physical Hard Drive Initialization Failed Virtual Disk Reconfiguration Failed. Replacing A Bad Controller . C Regulatory Notices FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . A Notice About Shielded Cables Class B . . . . . . . . . . . . . . . . C-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 IC Notice (Canada Only) . . . . . . . . . . . . . . . . . . . . . C-3 . . . . . . . . . . C-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4 EN 55022 Compliance (Czech Republic Only) CE Notice C-2 VCCI Notice (Japan Only). Class B ITE . . . . . . . . . . . . . . . . . . . . C-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5 MIC Notice (Republic of Korea Only) . . . . . . . . . . . . . . . C-5 Glossary Index Figures Figure 2-1. Controller Component Layout . . . . . . . . . . 2-2 Figure 2-2. Removing the Slot Cover . . . . . . . . . . . . 2-3 Contents 5 Tables 6 Table 1-1. Array Migration Possibilities Table 4-1. Number of Drives Supported by RAID Level . . 4-4 Table 5-1. Number of Drives Supported by RAID Level . . 5-13 Table 5-2. CERCCCU Command-Line Switches . . . . . . 5-18 Table 5-3. Array Properties . . . . . . . . . . . . . . . 5-19 Table 5-4. Array Definition Block Keyword Summary . Table 5-5. CERCCCU Error Codes Table A-1. Controller Specifications Contents . . . . . . . . . 1-5 . . 5-24 . . . . . . . . . . . . 5-30 . . . . . . . . . . . A-2 1 SECTION 1 Introduction w w w. d e l l . c o m | s u p p o r t . d e l l . c o m This document explains how to install your Dell RAID controller, device driver, and controller management software, which enables you to manage the controller and its attached storage devices. Installation Overview The following steps provide an overview of the process of installing, setting-up, and configuring the controller: 1 Read and understand this entire section. 2 Install and configure the controller and hard drives according to the instructions in "Installing the Controller." 3 Install the driver using the generic driver installation guide at support.dell.com. You will find updated drivers at the same location. Controller Management Utilities Your RAID controller includes the following software tools to manage your storage subsystem: • 1-2 BIOS RAID Configuration Utility—Part of the controller’s built-in BIOS code. You start the BIOS RAID Configuration utility by pressing. The Controller Service menu appears.
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Select Controller Log Information, then press . The Hotspare Management for Array dialog box is displayed; it shows which drives can be assigned as spare drives.
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Select a drive and press the Insert key to assign the drive as a spare. The specified drive is displayed in the Assigned Hotspare Drives list.
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Press . The Hotspare Management for Array dialog box is displayed; it shows which drives can be assigned as spare drives and a list of drives that are already assigned as spare drives.
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From the Assigned Hotspare Drives list, select the drive to be removed, then press Delete to remove the drive as a spare. The specified drive is displayed in the Select Hotspare Drives list.
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Press