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Dell Netvault Backup 10.0 Installation Guide

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Dell™ NetVault™ Backup 10.0 Installation Guide © 2014 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Dell Inc. The information in this document is provided in connection with Dell products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Dell products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, DELL ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL DELL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF DELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Dell makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Dell does not make any commitment to update the information contained in this document. If you have any questions regarding your potential use of this material, contact: Dell Inc. Attn: LEGAL Dept 5 Polaris Way Aliso Viejo, CA 92656 Refer to our web site (software.dell.com) for regional and international office information. Patents This product is protected by U.S. Patents # 7,814,260; 7,913,043; 7,979,650; 8,086,782; 8,145,864; 8,171,247; 8,255,654; 8,271,755; 8,311,985; and 8,452,731. Protected by Japanese, E.U., French, and UK patents 1615131 and 05250687.0, and German patent DE602004002858. Additional patents pending. For more information, go to http://software.dell.com/legal/patents.aspx. Trademarks Dell, the Dell logo, and NetVault are trademarks of Dell Inc. IBM, AIX, DB2, and Domino are registered trademarks of International Business Machines Corporation. EMC and Data Domain are registered trademarks or trademarks of EMC Corporation in the United States and other countries. FreeBSD is a registered trademark of The FreeBSD Foundation. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. NetApp, SnapMirror, Snapshot, and SnapVault are trademarks of NetApp, Inc., registered in the U.S. and/or other countries. NetWare is a registered trademark of Novell, Inc., in the United States and other countries. SAP is the registered trademark of SAP AG in Germany and in several other countries. Sun, Oracle, and Oracle Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. Sybase is a trademark of Sybase, Inc. ® indicates registration in the United States of America. Windows, Hyper-V, SQL Server, and SharePoint are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. VMware is registered trademark of VMware, Inc. in the United States and other jurisdictions. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary interest in the marks and names of others. Legend CAUTION: A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING icon indicates a potential for property damage, personal injury, or death. IMPORTANT NOTE, NOTE, TIP, MOBILE, or VIDEO: An information icon indicates supporting information. NetVault Backup Installation Guide Updated - April 2014 Software Version - 10.0 NVG-105-10.0-EN-01 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About Dell™ NetVault™ Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Key benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Target audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Recommended additional reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Deploying NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About deploying NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 NetVault Backup components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 NetVault Backup Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 NetVault Backup Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 NetVault Backup plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 NetVault WebUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 NetVault Backup Command Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Planning new installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Determining the server and client machines . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Determining the installation directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Determining the database location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Determining NetVault Backup name and password . . . . . . . . . . . . . . . . . . . . . . . .14 Reviewing pre-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 General requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Platform-specific requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Asian Linux 3 (64-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 CentOS 5.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Debian 4.0 (64-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Debian 7.x (64-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 FreeBSD 7 (32-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 FreeBSD 8.x and 9.x (32/64-bit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Linux- and UNIX-based OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 RHEL 4 Itanium . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 RHEL 5.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 RHEL 6 x86-64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Solaris 11 (SPARC/x86-64) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Ubuntu 10.x, 11.x, and 12.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Installing NetVault Backup Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Installing NetVault Backup Server on Linux (x86 and x86-64) . . . . . . . . . . . . . . . . . . . .21 Installing NetVault Backup Server on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Installing NetVault Backup Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Dell NetVault Backup 10.0 Installation Guide 3 Installing NetVault Backup Client on AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Installing NetVault Backup Client on FreeBSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Installing NetVault Backup Client on HP-UX Itanium . . . . . . . . . . . . . . . . . . . . . . . . . .28 Installing NetVault Backup Client on Linux (x86 and x86-64) . . . . . . . . . . . . . . . . . . . .30 Installing NetVault Backup Client on Linux Itanium . . . . . . . . . . . . . . . . . . . . . . . . . .32 Installing NetVault Backup Client on Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Installing NetVault Backup Client from a terminal window on Mac OS X . . . . . . . . . .34 Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC) . . . . . . . . . . . . . .34 Installing NetVault Backup Client on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Reviewing post-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Platform-specific post-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Debian 3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Debian 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Ubuntu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Solaris 10 (SPARC and x86-64) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Windows 2008 R2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Performing unattended installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Performing unattended installation on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 msiexec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Performing unattended installation on Linux and UNIX . . . . . . . . . . . . . . . . . . . . . . . .43 Linux common installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Performing unattended installation on Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 pkgask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 pkgadd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Upgrading NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Upgrade considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Preparing for an upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Upgrading NetVault Backup Server on Linux (x86 and x86-64) . . . . . . . . . . . . . . . . . . .48 Upgrading NetVault Backup Server on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Upgrading NetVault Backup Client on AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Upgrading NetVault Backup Client on FreeBSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Upgrading NetVault Backup Client on HP-UX Itanium . . . . . . . . . . . . . . . . . . . . . . . . .52 Upgrading NetVault Backup Client on Linux (x86 and x86-64) . . . . . . . . . . . . . . . . . . . .53 Upgrading NetVault Backup Client on Linux Itanium . . . . . . . . . . . . . . . . . . . . . . . . . .54 Upgrading NetVault Backup Client on Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Upgrading NetVault Backup Client from a terminal window on Mac OS X . . . . . . . . .55 Dell NetVault Backup 10.0 Installation Guide 4 Upgrading NetVault Backup Client on Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Upgrading NetVault Backup Client on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Known upgrade issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Upgrading licensed plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Performing remote installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Using the remote push installation method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Upgrading the software package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the software package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Licensing NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 About licensing NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Obtaining the machine ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Obtaining permanent license keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Installing product license keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing NetVault Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Removing NetVault Backup from Linux- and UNIX-based systems . . . . . . . . . . . . . . . . .65 Removing NetVault Backup from Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing NetVault Backup from Solaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing NetVault Backup from Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 About Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Technical support resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Dell NetVault Backup 10.0 Installation Guide 5 1 Introduction • About Dell™ NetVault™ Backup • About this document • Target audience • Recommended additional reading About Dell™ NetVault™ Backup Dell NetVault Backup (NetVault Backup) offers the most advanced, cross-platform data protection capabilities on the market as well as unsurpassed ease of use, out-of-the-box deployment, and pain-free scalability. NetVault Backup allows you to safeguard your data and applications in both physical and virtual environments from one intuitive user interface and to protect a massive number of servers that contain many petabytes of data. NetVault Backup also features heterogeneous support, so you can safeguard data on a wide range of operating systems, applications, databases, processor architectures, and networked storage devices. Such cross-platform versatility makes it easy for you to tailor NetVault Backup to match the ever-changing and growing landscape of your IT infrastructure. Key benefits • Simple, out-of-the-box deployment for fast time to value • Protection for both physical and virtual environments for cost savings • Heterogeneous server support for flexibility to adjust to changing conditions • Extensive application support • Disk-based backup and deduplication to significantly improve storage efficiency • Seamless integration with the Dell DR Series appliances for source-side deduplication and WAN-optimized replication • Comprehensive Network Attached Storage (NAS) protection to safeguard critical data • Powerful, flexible encryption when and where you need it • Bare metal recovery to drastically reduce the time it takes to recover a failed disk drive • Extensive storage attachment options allow for distributed backup targets and workload • Dynamic device sharing to optimize backup data transfers and reduce points of failure Feature summary • Back up to disk and tape – Leverage disk- and tape-based backups to a wide range of storage targets, including NAS devices and third-party deduplication appliances. NetVault Backup also allows you to move data from one storage target to another for off-site storage and disaster recovery purposes. Dell NetVault Backup 10.0 Installation Guide 6 • Data deduplication – Reduce your data storage footprint by up to 90% with deduplication provided by Dell™ NetVault™ SmartDisk (NetVault SmartDisk). Its patented byte-level, variable-block size deduplication packs up to 12 times more protected data into the same storage area. NetVault Backup also integrates seamlessly with the Dell DR Series disk backup appliances, enabling you to take full advantage of the powerful deduplication, compression, and replication capabilities offered by these appliances. • Virtualization support – Extend advanced data protection to VMware® and Hyper-V® environments. NetVault Backup gives you consistent, reliable, point-and-click backup and restore for virtual environments without requiring you to be an expert. • Application protection – Ensure the availability of business-critical applications such as Oracle®, SQL Server®, Exchange, SharePoint®, MySQL, PostgreSQL, Domino®, DB2®, Informix®, SAP®, and Sybase® with application plug-ins. These plug-ins complement native solutions to save you time on integration. No scripting is required to run backup and recovery jobs. • NAS protection – Get advanced data protection for information stored on NAS appliances, including those made by Dell, EMC®, Hitachi, IBM®, NetApp, and Sun. You can reduce traffic over the LAN and maximize performance by backing up data using Network Data Management Protocol (NDMP). NetVault Backup supports many different storage topologies and configurations, allowing you to perform backups directly to a locally-attached SCSI device, a SAN-attached device, or a storage device elsewhere on the network. • Enterprise-wide control – Give backup administrators the flexibility to define, manage, and monitor jobs from remote locations of their choice. Automated features for global event notification and policybased job management simplify their tasks across heterogeneous storage networks. • Strong security – Meet regulatory requirements without sacrificing backup windows or deduplication performance with encryption plug-ins for CAST-128, AES-256, and CAST-256 algorithm support. Flexible job-level encryption lets you easily select which data to encrypt. • Flexible storage attachment – Avoid data transfers over the network by attaching a target storage device directly to a source server. With LAN-free backups, you can easily distribute the workload throughout the backup domain. • Dynamically shared device – Share stand-alone and library-based tape drives among backup server and clients in SAN or shared-SCSI environments. This allows you to optimize workloads and maximize your equipment investments. • Simple, straight-forward Licensing – License NetVault Backup by capacity or by component. This gives you incredible flexibility to choose the model that best meets the organization’s needs. About this document This guide provides information about installing the NetVault Backup Server and Client software. It does not provide information about the NetVault Backup features and functionality. For more information about using NetVault Backup to protect your data, refer to the Dell NetVault Backup Administrator’s Guide. IMPORTANT: The configuration settings for NetVault Backup are stored in “.cfg” files in the \config directory. The settings in these files should only be modified under the guidance of Dell Software Support. Any incorrect changes to these files can cause errors and other unexpected behavior. Before you modify a configuration file, we recommend that you create a backup copy of the file. Target audience This guide is intended for backup administrators and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems on which the NetVault Backup Server and Clients are running is assumed. Dell NetVault Backup 10.0 Installation Guide 7 Recommended additional reading • Dell NetVault Backup Administrator’s Guide – This guide describes how to configure and use NetVault Backup to protect your data. It provides comprehensive information about all NetVault Backup features and functionality. • Dell NetVault Backup Command Line Interface Reference Guide – This guide provides information about using the NetVault Backup command line utilities. • Dell NetVault Backup Plug-in for FileSystem User’s Guide – This guide provides information about installing, configuring, and using NetVault Backup Plug-in for FileSystem. • Dell NetVault Backup Built-in Plug-ins User’s Guide – This guide provides information about configuring and using the following plug-ins: • • NetVault Backup Plug-in for Consolidation • NetVault Backup Plug-in for Data Copy • NetVault Backup Plug-in for Databases • NetVault Backup Plug-in for Raw Devices Dell NetVault Backup Compatibility Guide – These guides provide information about the supported operating system versions, devices, and application versions. You can download these guides from https://support.software.dell.com/. Dell NetVault Backup 10.0 Installation Guide 8 2 Deploying NetVault Backup • About deploying NetVault Backup • NetVault Backup components • Planning new installations About deploying NetVault Backup NetVault Backup is designed to work in an environment in which one machine is configured as the NetVault Backup Server and various other machines throughout the network act as NetVault Backup Clients assigned to it. The server is deployed first, followed by the individual clients. This arrangement of a single server and its associated clients constitutes a NetVault Backup Domain. The following diagram depicts a NetVault Backup deployment. Figure 1. NetVault Backup deployment overview Virtual Tape Library Tape Device NetVault SmartDisk NetVault Backup Client NetVault Backup Server LAN WAN Tape Device Virtual Machine VMware vCenter Server Exchange Server Database Server Network Attached Storage Workstation Client File Server Fiber/iSCSI NetVault SmartDisk NetVault Backup Server Software NetVault Backup Server NetVault Backup Client NetVault Backup Plug-in NetVault Backup Client Software with SmartClient License NetVault Backup Client Software NetVault Backup Plug-in for VMware NetVault Backup Plug-in for NDMP Workstation Client Dell NetVault Backup 10.0 Installation Guide 9 NetVault Backup components A NetVault Backup deployment consists of the following components: • NetVault Backup Server • NetVault Backup Clients • NetVault Backup plug-ins • NetVault WebUI • NetVault Backup Command Line Interface NetVault Backup Server The NetVault Backup Server is the main component of the NetVault Backup solution. The server provides the core services such as schedule management, job management, device management, media management, user management, notification management, and log management. It administers the backup and restore jobs for all assigned clients. Various types of physical and virtual storage devices can be locally attached to the server. The NetVault Backup Server can run on Windows® and Linux® operating systems. NetVault Backup Clients The NetVault Backup Client is installed on machines that will be protected by the NetVault Backup solution. These can include file servers, database servers, email servers, application servers, and workstations. The NetVault Backup Clients are assigned to a NetVault Backup Server that manages the data protection operations for the clients. A single server and its associated clients constitute a NetVault Backup Domain. The NetVault Backup Clients can run on AIX®, FreeBSD®, HP-UX, Linux, Mac OS X, Solaris, and Windows operating systems. A NetVault Backup SmartClient license is required to attach physical or virtual storage devices locally to a NetVault Backup Client. NOTE: Dell™ NetVault™ Backup Workstation Client extends the NetVault Backup enterprise-class data protection to workstations by enabling protection for vital intellectual property stored in documents, spreadsheets, and data files on desktops and laptops. Its Shadowing process creates local redundant copies to protect data against corruption and accidental deletion. Seamless integration with the NetVault Backup Server protects the Shadow Area for long-term retention or disaster recovery to ensure business continuity. For more information about the NetVault Backup Workstation Clients, refer to the Dell NetVault Backup Workstation Client Administrator's Guide. NetVault Backup plug-ins The NetVault Backup Plug-ins are used to protect various applications and data stored on the server and client machines. There are two categories of NetVault Backup plug-ins: • Built-in plug-ins • Licensed plug-ins Built-in plug-ins The built-in plug-ins are packaged with the NetVault Backup software, and automatically installed on the respective machines when you install the NetVault Backup Server and Client software. NetVault Backup offers the following types of built-in plug-ins: Dell NetVault Backup 10.0 Installation Guide 10 • NetVault Backup Plug-in for FileSystem (Plug-in for FileSystem) – The Plug-in for FileSystem protects critical file system data, and minimizes downtime by allowing you to restore full volumes, individual partitions, or individual directories and files quickly and reliably with minimal interaction. • NetVault Backup Plug-in for Consolidation (Plug-in for Consolidation) – The Plug-in for Consolidation allows you to consolidate Incremental Backups and create a composite set that can be used as a Full Backup. • NetVault Backup Plug-in for Data Copy (Plug-in for Data Copy) – The Plug-in for Data Copy allows you to create one or more copies of backups for off-site storage and disaster recovery purposes. • NetVault Backup Plug-in for Databases (Plug-in for Databases) – The Plug-in for Databases protects critical system data stored in the NetVault Databases that is essential to recover a functional NetVault Backup Server after a failure. • NetVault Backup Plug-in for Raw Devices (Plug-in for Raw Devices) – The Plug-in for Raw Devices protects data stored on physical disks. For more information about built-in plug-ins, refer to the Dell NetVault Backup Built-in Plug-ins User’s Guide. Licensed plug-ins The licensed plug-ins are available as separate products, and installed on the NetVault Backup Server and Client machines to protect specific applications and appliances. NetVault Backup offers the following types of licensed plug-ins: • Plug-ins for applications and file servers – These plug-ins provide data protection to business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2, Informix, SAP, Sybase, and NetWare®. • Plug-ins for NDMP-based NAS appliances – These plug-ins enable NDMP-based backups and restores for appliances that support this protocol. NetVault Backup also offers specialized plug-ins that integrate the NetApp SnapMirror, SnapVault, and Snapshot technologies to provide advanced data protection to NetApp appliances. • Plug-ins for virtual environments – These plug-ins provide data protection to virtual machines in VMware and Hyper-V environments. • Plug-ins for backup encryption – These plug-ins provide support for CAST-128, AES-256, and CAST-256 algorithms to meet regulatory backup security requirements. • Plug-ins for device integration – These plug-ins enable configuration of specialized tape libraries for use in a NetVault Backup environment. • Plug-ins for bare metal recovery – These plug-ins provide the ability to recover an entire system, including the operating system, applications, system settings, partition information, and data stored on the supported Windows and Linux operating systems. Additionally, NetVault Backup offers cluster-aware versions of various plug-ins that enable data protection for distributed data. For more information about the licensed plug-ins, refer to the respective plug-in user’s guide. NetVault WebUI NetVault Backup offers a web-based user interface, called the NetVault WebUI, to configure, manage, and monitor your NetVault Backup system. You can use the NetVault WebUI to perform various tasks such as the following: • Configure performance, security, and other options • Manage clients, storage devices, and storage media • Perform backups and restores • Monitor jobs, device activities, and logs Dell NetVault Backup 10.0 Installation Guide 11 • Set up notifications • Generate and view reports You can access the NetVault WebUI from any standard browser. The NetVault WebUI is automatically installed on the NetVault Backup Server. You can use the WebUI to remotely administer a NetVault Backup Server from any system on which you can run a supported web browser and connect to the server (over HTTP or HTTPS). NetVault Backup Command Line Interface NetVault Backup also provides a Command Line Interface that allows you to configure and manage a NetVault Backup system from a command prompt or terminal session window. You can use the NetVault Backup CLI utilities to perform various tasks such as the following: • Start and stop the NetVault Backup Service • Configure performance, security, and other options • Manage clients, storage devices, and storage media • Perform backups and restores • Generate and view reports The NetVault Backup CLI is automatically installed on the NetVault Server and Client machines. For more information about the command line interface, refer to the Dell NetVault Backup Command Line Interface Reference Guide. Planning new installations Determining the server and client machines The first step in deploying NetVault Backup is to identify the server and client machines. • NetVault Backup Server – This machine hosts the server version of NetVault Backup. The server manages all NetVault Backup operations and administers backup and recovery operations for the clients. A NetVault Backup Server can also act as a client to itself for backups and restores of its local data. • NetVault Backup Clients – These machines host the client version of NetVault Backup, and serve as the backup and restore targets. Determining the installation directory NetVault Backup must reside on a local disk. If you select a network share or mount point, and that is lost, it would cause NetVault Backup to stop or malfunction. On Linux and UNIX platforms, you cannot install NetVault Backup on mount points because the installer tries to delete the existing contents on the mount point which is not allowed on these platforms. A NetVault Backup server installation requires about 200 MB of disk space on Windows-based systems and 160 MB of disk space on Linux-based systems. Dell NetVault Backup 10.0 Installation Guide 12 Determining the database location The NetVault Database stores system information, configuration files, job details, and backup indexes. It is created on the NetVault Backup Server. The database continues to grow in size as various data protection operations are performed within the NetVault Backup system. NetVault Backup operations can halt if the database cannot be updated due to lack of disk space. The NetVault Database cannot reside on a network mount point (for example, network share, mapped drive, NFS, or JFS mounted device). For installing the NetVault Database, you must select a directory on a local drive or volume. Database sub-directories The database directory contains the following sub-directories: • install – This directory contains the modules file which includes the list of NetVault Backup modules installed on the server and client machines. The install directory is very small in size. • bkl – This directory contains the license key files for the NetVault Backup products. The bkl directory is very small in size. • pgsql – This directory stores the NetVault Database tables. It grows to be rather large as you use the NetVault Backup system. Database size calculation To allocate adequate disk space for database growth, consider the following: • Approximate number of files and directories to be backed up on the NetVault Backup Server and Clients – Each file or directory that is included in a backup requires an average number of bytes for an index entry in the NetVault Database. This average is based on a formula of 71 bytes plus the average number of characters contained in the file names of the files that make up a target file system. • Number of generations of each file to be kept – Each generation is a separate instance of a file or directory backup. For example, if the same file is backed up seven times using the default backup settings, there are seven generations of the file stored on the media and indexed in the NetVault Database. By default, backups have an infinite life. Most systems cannot handle this amount of storage requirement, so the NetVault Backup Administrator must ensure that a suitable retirement is set for each backup. For more information about backup retirement, refer to the Dell NetVault Backup Administrator’s Guide. Table 1. Database size calculation formula Approximate Multiplied Approximate Multiplied Number of number of files and by number of by machines directories backed generations to be backed up up per machine kept Multiplied (71 bytes + by average filename length) Example With an average file or directory name of eight characters for a target file system, if 200,000 files and 15,000 directories are backed up once, approximately 17.5MB would be required for indexing. If the same files and directories are backed up three times, 52.5MB would be required for indexing. If backed up 5 times, 87.5MB would be required for indexing, and so on. Dell NetVault Backup 10.0 Installation Guide 13 Determining NetVault Backup name and password During installation, the NetVault Backup Server and Client machines are assigned a name and password. • NetVault Backup name – The NetVault Backup name is used to identify the server and client machines in a NetVault Backup Domain. By default, NetVault Backup uses the OS-assigned name of the machine. The NetVault Database is tied to the NetVault Backup Server through its name. While relocating a server, a backup of the NetVault Database is used to recover the system after installing the NetVault Backup software on the new machine. Therefore, we recommend that you do not use the OS-assigned name for the NetVault Backup Server. The NetVault Backup name can contain a maximum of 63 characters. If the name is longer than 63 characters, the NetVault Backup Service may fail to start. The NetVault Backup names can include uppercase letters (A–Z), lowercase letters (a–z), and numbers (0–9). Some features may not function properly if you include the following characters: ! @ # $ % ^ & * ( ) : Japanese, Korean, or Chinese characters • NetVault Backup passwords – The NetVault Backup passwords are used while adding a client to the server. The password can contain a maximum of 100 characters. It cannot contain the following characters: < > & # | Dell NetVault Backup 10.0 Installation Guide 14 3 Reviewing pre-installation requirements • General requirements • Platform-specific requirements General requirements Before you start the installation procedure, make sure that the following requirements are met: • Review the release notes and compatibility guide – Before you start the installation procedure, review the Release Notes thoroughly. The Release Notes may contain important information regarding the installation and use of NetVault Backup. Additionally, review the NetVault Backup Compatibility Guide to verify the platforms, operating system versions, devices, and application versions supported by the current release of NetVault Backup. You can download this guide from https://support.software.dell.com/. • Select the correct installation package on Linux – Starting with 10.0, NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Both the server and the client packages are available in hybrid and pure 64-bit versions. • Hybrid server and client packages – The hybrid packages (LinuxX86HybridServer and LinuxX86Hybrid) are intended for Linux users who do not have a pure 64-bit-only requirement. These packages let you upgrade from pure 32-bit as well as hybrid installations of NetVault Backup. The hybrid packages retain binary compatibility with all previous versions of plug-ins, including those marked as 32-bit and those designated 64-bit. These packages also work on 32-bit systems that do not have 64-bit capability. • Pure 64-bit server and client packages – The pure 64-bit packages (LinuxX86Pure64Server and LinuxX86Pure64) packages are intended for pure 64-bit Linux distributions. If you have a specific reason that you cannot use any 32-bit components (for example, you are using a Linux distribution that does not run 32-bit code), use these packages. The pure 64-bit packages cannot be used to upgrade existing pure 32-bit or hybrid NetVault Backup installations. You must remove the existing pure 32-bit or hybrid version and install the pure 64-bit version separately. To reduce confusion, warning messages have been added to both the upgrade and installation packages to ensure that you understand that they are not compatible. Depending on your OS type, make sure that you select the correct installation package to install the NetVault Backup Server or Client software. • LinuxX86HybridServer – Use this package to install or upgrade NetVault Backup Server on 32- or 64-bit Linux systems. • LinuxX86Hybrid – Use this package to install or upgrade NetVault Backup Client on 32- or 64-bit Linux systems. • LinuxX86Pure64Server – Use this package to install or upgrade NetVault Backup Server on pure 64-bit Linux systems. Dell NetVault Backup 10.0 Installation Guide 15 • LinuxX86Pure64 – Use this package to install or upgrade NetVault Backup Client on pure 64-bit Linux systems. • Set OS permissions – Set appropriate OS permissions on the target machines to allow users to install software components. • Ensure availability of adequate system memory – The amount of system memory required can vary based on the intended use. Make sure that the server and client machines have adequate amount of memory to run the NetVault Backup processes. • Select multi-user runlevel on Linux and UNIX – On Linux and UNIX platforms, boot into multi-user mode. • Set user permission (umask) on Linux and UNIX – On Linux and UNIX platforms, do not change the default umask value for the root user which is set to 022. Setting umask to a value other than 022 (for example, 077) can cause job failures if the plug-in users are unable to access the NetVault Backup files. • Disable the anti-virus software – We recommend that you disable the anti-virus software before installing or upgrading NetVault Backup. The installation process may conflict with the anti-virus software and various NetVault Backup operations may fail to function properly after installation if you do not disable the anti-virus software. • Verify TCP/IP connectivity – NetVault Backup requires good TCP/IP connectivity between the server and client systems. To use name resolution, a host name must uniquely resolve to an IP address. • Check storage device connections – Ensure that the storage devices are properly connected and functional. This can be done using any native OS tool for minimal backup operations on the device. • Configure “ulimit” variables on Linux and UNIX – Linux and UNIX systems use a default size limitation for various variables, which may conflict with the NetVault Backup installation. For example, the default setting for the file size (blocks) and virtual memory (kbytes) variables may be too low for NetVault Backup. If you do not increase these values, installation may fail and a “core dump” error may be reported. To avoid this problem, we recommend that you use the “unlimited” setting for variables. Table 1. Variable settings on Linux and UNIX core file size (blocks) 32768 data seg size (kbytes) unlimited file size (blocks) unlimited open files 64 pipe size (512 bytes) 10 stack size (kbytes) unlimited cpu time (seconds) unlimited max user processes 400 virtual memory (kbytes) unlimited To change the variable settings 1 Start a terminal session. 2 To view the current settings, type: ulimit -a 3 If the file size (blocks) variable is not set to “unlimited”, type: ulimit unlimited 4 If the virtual memory (kbytes) variable is not set to “unlimited”, type: ulimit -v unlimited 5 To re-list the statistics and verify the new settings, type: ulimit -a Dell NetVault Backup 10.0 Installation Guide 16 Platform-specific requirements This section covers the requirements for the following platforms: • Asian Linux 3 (64-bit) • CentOS 5.x • Debian 4.0 (64-bit) • Debian 7.x (64-bit) • FreeBSD 7 (32-bit) • FreeBSD 8.x and 9.x (32/64-bit) • Linux- and UNIX-based OS • RHEL 4 Itanium • RHEL 5.x • RHEL 6 x86-64 • Solaris 11 (SPARC/x86-64) • Ubuntu 10.x, 11.x, and 12.x • Windows Asian Linux 3 (64-bit) To install and run NetVault Backup on 64-bit Asian Linux 3, create the following symbolic link: ln -s /usr/lib/libXm.so.4.0.0 /usr/lib/libXm.so.3 CentOS 5.x Before installing NetVault Backup on CentOS 5.x x86-32 and x86-64, install the libXp-1.0.0-*.i386.rpm package from the installation CD. Debian 4.0 (64-bit) Before installing NetVault Backup on Debian 4.0 (64-bit), complete the following steps: 1 Install the ia32-libs package, and then run the ldconfig command on this system. 2 Download the i386 version of libmotif3 from http://packages.debian.org, and then use dpkg -x libmotif3 to extract the files. 3 Copy all extracted files in usr/X11R6/lib to /usr/lib32. Debian 7.x (64-bit) Before installing the NetVault Backup LinuxX86Pure64 (Pure 64-bit) build on Debian 7.x (64-bit) systems, create the following link: ln -s /usr/lib /usr/lib64 Dell NetVault Backup 10.0 Installation Guide 17 FreeBSD 7 (32-bit) To install and run NetVault Backup on FreeBSD 7, create the following symbolic links: ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3 ln -s /lib/libc.so.7 /usr/lib/libc.so.6 FreeBSD 8.x and 9.x (32/64-bit) Before installing NetVault Backup on FreeBSD 8.x and 9.x, install the following packages: • On FreeBSD 8.x and 9.x (32-bit), install the compat6x package. • On FreeBSD 8.x and 9.x (64-bit), install the compat7x package. Linux- and UNIX-based OS On Linux- and UNIX-based OS, if you set the SELinux option to Enforcing, the following issues may be encountered: • You may fail to add the client to the NetVault Backup Server. • The backup jobs may fail intermittently. To avoid these issues, set SELinux is to Permissive or Disabled. For more information about modifying these settings, refer to the relevant OS documentation. RHEL 4 Itanium On RHEL 4 Itanium, install the openmotif21-2.1.30-11.RHEL4.4.ia64.rpm package located on disc 4 of the RHEL 4, U1 ia64 installation CDs. A standard installation of this OS may not request this CD, so this component may not be installed on your machine. To install the openmotif21-2.1.30-11.RHEL4.4.ia64.rpm package, insert CD 4 in the drive, and start a terminal session. Navigate to the CD-ROM drive, and type: rpm -i openmotif21-2.1.30-11.RHEL4.4.ia64.rpm RHEL 5.x Before installing NetVault Backup on RHEL 5.x, install the following packages from the installation CD: • RHEL 5.x x86-32 – libXp-1.0.0-*.i386.rpm • RHEL 5.x x86-64 – libXp-1.0.0-*.i386.rpm • RHEL 5.x Itanium – libXp-1.0.0-*.ia64.rpm and llibXmu-1.0.2-*.ia64.rpm RHEL 6 x86-64 Before installing NetVault Backup on RHEL 6 x86-64, install the following packages: glibc*.i686.rpm nss-softokn-freebl*.i686.rpm Dell NetVault Backup 10.0 Installation Guide 18 Solaris 11 (SPARC/x86-64) A standard installation of Solaris 11 may not include the libXm library which is required by NetVault Backup. To install the Motif package, start the Package Manager and search for “Motif”. Select and install the /library/motif package. Ubuntu 10.x, 11.x, and 12.x • Before installing the NetVault Backup LinuxX86Hybrid (Hybrid 32/64-bit) build on 64-bit Ubuntu 10.x, 11.x, or 12.x, install the following packages: apt-get install ia32-libs apt-get install lib32nss-mdns • Before installing the NetVault Backup LinuxX86Pure64 (Pure 64-bit) build on 64-bit Ubuntu 11.x or 12.x, complete the following steps: • Create the following link: ln -s /usr/lib /usr/lib64 • Install the following packages: apt-get install libaio1 apt-get install libstdc++5 Windows • Install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) on NetVault Backup Server – On Windows, install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) before installing NetVault Backup Server. This package is available in the following path: \netvault\postgres\vcredist_x86.exe If this package is not available on your system when you install NetVault Backup Server, the following error message is displayed: The Program can't start because MSVCR100.dll is missing from your system computer. Try reinstalling the program to fix this problem. This package is not required for NetVault Backup Clients. • Increase non-interactive desktop heap on NetVault Backup Server – On Windows-based NetVault Backup Servers, the default value set for the non-interactive desktop heap memory setting has the potential to be exhausted when the following conditions occur: • When several jobs are executed simultaneously on the NetVault Backup Server. For example, for 25 simultaneous jobs, NetVault Backup uses about 200KB additional non-interactive desktop heap. When this occurs, some jobs continue to run, while others fail with the message “Job Died Unexpectedly”. This is a known Windows problem (ID: 184802). • When a large number of drives are added to a Virtual Tape Library (VTL). To correct this problem, increase the size of the non-interactive desktop heap in the following registry value: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager\SubSystems\ Windows Dell NetVault Backup 10.0 Installation Guide 19 The SharedSection setting in this registry value controls how the desktop heap is allocated. The heap size is specified in KB. The format for specifying the heap size is: SharedSection=xxxx,yyyy,zzzz xxx defines the maximum size of the system-wide heap yyyy defines the size of each desktop heap zzzz defines the size of the desktop heap that is associated with a non-interactive Windows station To increase the size of the non-interactive desktop heap 1 Start the Registry Editor. (In the Run box on the Start Menu, type regedit, and press Enter.) 2 Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems key. 3 On the right pane, right-click Windows, and select Modify. 4 In the Edit String dialog box, locate the SharedSection string value. 5 Change the last SharedSection parameter from 512 to 1024: Windows SharedSection=1024,3072,1024 6 Click OK, and close the Registry Editor. Dell NetVault Backup 10.0 Installation Guide 20 4 Installing NetVault Backup Server • Installing NetVault Backup Server on Linux (x86 and x86-64) • Installing NetVault Backup Server on Windows Installing NetVault Backup Server on Linux (x86 and x86-64) NOTE: NetVault Backup 10.0 offers separate client-only and server-only installation packages for Linuxbased systems. Depending on your OS type, use the LinuxX86HybridServer or LinuxX86Pure64Server package to install the NetVault Backup Server software. For more information about the installation package types, see General requirements. To install NetVault Backup Server on Linux x86 and x86-64 1 Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault//netvault If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission denied”), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Dell NetVault Backup 10.0 Installation Guide 21 Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select another language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: • The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. • To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software” must exist on the server; the sub-directory “netvault” is automatically created during installation. If the installation directory already exists, a warning is displayed. In this example, if the “netvault” sub-directory already exists on the server, the following warning is displayed: The directory ‘/usr/software/netvault’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 9 Where should NetVault database be installed? [/usr/netvault/db] • The default installation path for the NetVault Database is /usr/netvault/db. To use the default path, press Enter. • To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “/usr/software/netvaultdb”, the directory “/usr/software” must exist on the server; the sub-directory “netvaultdb” is automatically created during installation. Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 • By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. • To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 10 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to the server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. Dell NetVault Backup 10.0 Installation Guide 22 11 Please confirm password • Re-type the password for the NetVault Backup machine, and press Enter. • If no password was set in the previous step, press Enter. 12 Please enter the password for the NetVault PostgreSQL database superuser Specify a password for the PostgreSQL database super user. 13 Please confirm password Re-type the password for the PostgreSQL database super user, and press Enter. 14 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 15 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Server on Windows To install NetVault Backup Server on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: \netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language, and click OK. This dialog box is not displayed if you use setup.exe to install NetVault Backup. The setup.exe file is intended for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Choose Installation Type dialog box, select the Server option, and click Next. 9 In the Machine Name dialog box, specify a unique name for the NetVault Backup Server. By default, NetVault Backup uses the OS-assigned machine name. For more information about machine names, see Determining NetVault Backup name and password. 10 In the Choose machine password dialog box, specify a password for the NetVault Backup machine. The password is used while adding a NetVault Backup machine to a server. For more information about passwords, see Determining NetVault Backup name and password. In the Retype Password box, type the password again for confirmation. 11 In the Select Installation Folder dialog box, specify the installation path. Dell NetVault Backup 10.0 Installation Guide 23 • The default installation path for NetVault Backup is C:\Program Files\Dell Software\NetVault Backup on 32-bit OS and C:\Program Files (x86)\Dell Software\NetVault Backup on 64-bit OS. To use the default path, click Next. • To change the location, type the new path, and click Next. If the specified path does not exist, it is automatically created during installation. You can also click Browse, and select the target directory from the Explorer window. • To view the disk space report, click Disk Cost. The report displays the space available on each drive pace before and after NetVault Backup installation. 12 In the Select NetVault Backup Database Folder dialog box, specify the installation path for the NetVault Database. • The default path for the NetVault Database is C:\Program Files\Dell Software\NetVault Backup\db on 32-bit OS and C:\Program Files (x86)\Dell Software\NetVault Backup\db on 64-bit OS. To use the default installation path, click Next. • To change the location, type the new path, and click Next. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “D:\software\netvaultdb”, the directory “D:\software” must exist on the server; the sub-directory “netvaultdb” is automatically created during installation. You can also click Browse, and select the target directory from the Explorer window. 13 In the Choose PostgreSQL Database Superuser Password dialog box, specify a password for the PostgreSQL database super user. In the Retype Password box, type the password again for confirmation. 14 In the Confirm Installation window, click Next. 15 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 16 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. Dell NetVault Backup 10.0 Installation Guide 24 5 Installing NetVault Backup Client • Installing NetVault Backup Client on AIX • Installing NetVault Backup Client on FreeBSD • Installing NetVault Backup Client on HP-UX Itanium • Installing NetVault Backup Client on Linux (x86 and x86-64) • Installing NetVault Backup Client on Linux Itanium • Installing NetVault Backup Client on Mac OS X • Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC) • Installing NetVault Backup Client on Windows Installing NetVault Backup Client on AIX To install NetVault Backup Client on AIX 1 Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/aix/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select another language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Dell NetVault Backup 10.0 Installation Guide 25 • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: • The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. • To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software” must exist on the server; the sub-directory “netvault” is automatically created during installation. If the installation directory already exists, a warning is displayed. In this example, if the “netvault” sub-directory already exists on the server, the following warning is displayed: The directory ‘/usr/software/netvault’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 9 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. Dell NetVault Backup 10.0 Installation Guide 26 Installing NetVault Backup Client on FreeBSD To install NetVault Backup Client on FreeBSD 1 Log on to the system with root-level access. 2 If you are using the installation CD, complete the following steps: a Insert the CD in the drive, and mount the drive: mount -rt cd9660 /cdrom b Navigate to the directory in which the installation files reside: cd /cdrom/netvault/freebsd/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select another language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: • The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. • To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software” Dell NetVault Backup 10.0 Installation Guide 27 must exist on the server; the sub-directory “netvault” is automatically created during installation. If the installation directory already exists, a warning is displayed. In this example, if the “netvault” sub-directory already exists on the server, the following warning is displayed: The directory ‘/usr/software/netvault’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 9 Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Client on HP-UX Itanium To install NetVault Backup Client on HP-UX Itanium or HP-UX PA-PISC 1 Log on to the system with root-level access. 2 If you are using the installation CD, complete the following steps: a Start the PFS Daemons: nohup /usr/sbin/pfs_mountd & nohup /usr/sbin/pfsd 4 & b Insert the CD in the drive, and mount the drive: pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint c Navigate to the directory in which the installation files reside: cd /cdrom/netvault/hpux_ia64/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. Dell NetVault Backup 10.0 Installation Guide 28 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select another language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: • The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. • To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software” must exist on the server; the sub-directory “netvault” is automatically created during installation. If the installation directory already exists, a warning is displayed. In this example, if the “netvault” sub-directory already exists on the server, the following warning is displayed: The directory ‘/usr/software/netvault’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. 9 Please enter the NetVault password for this machine Dell NetVault Backup 10.0 Installation Guide 29 Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password Re-type the password for the NetVault Backup machine, and press Enter. If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Client on Linux (x86 and x86-64) NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Depending on your OS type, use the LinuxX86Hybrid or LinuxX86Pure64 package to install the NetVault Backup Client software. For more information about the installation package types, see General requirements. To install NetVault Backup Server on Linux x86 and x86-64 1 Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive.Navigate to the directory in which the installation files reside: cd /cdrom/netvault//netvault If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission denied”), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Dell NetVault Backup 10.0 Installation Guide 30 Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select another language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: • The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. • To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software” must exist on the server; the sub-directory “netvault” is automatically created during installation. If the installation directory already exists, a warning is displayed. In this example, if the “netvault” sub-directory already exists on the server, the following warning is displayed: The directory ‘/usr/software/netvault’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 9 • By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. • To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password • Re-type the password for the NetVault Backup machine, and press Enter. • If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. Dell NetVault Backup 10.0 Installation Guide 31 Installing NetVault Backup Client on Linux Itanium To install NetVault Backup Server on Linux Itanium 1 Log on to the system with root-level access. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive.Navigate to the directory in which the installation files reside: cd /cdrom/netvault/linux_ia64/netvault If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission denied”), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select another language, press the corresponding key. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 Where should NetVault be installed? [/usr/netvault]: • The default installation path for NetVault Backup is /usr/netvault. To use the default path, press Enter. Dell NetVault Backup 10.0 Installation Guide 32 • To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “/usr/software/netvault”, the directory “/usr/software” must exist on the server; the sub-directory “netvault” is automatically created during installation. If the installation directory already exists, a warning is displayed. In this example, if the “netvault” sub-directory already exists on the server, the following warning is displayed: The directory ‘/usr/software/netvault’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 8 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 9 • By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. • To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 10 Please confirm password • Re-type the password for the NetVault Backup machine, and press Enter. • If no password was set in the previous step, press Enter. 11 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 12 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Client on Mac OS X To install NetVault Backup Client on Mac OS X 1 Log on to the system as root or Administrative user. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: /cdrom/netvault//netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To install NetVault Backup Client, double-click netvault_client.pkg. 5 In the Welcome to the NetVault Backup Installer dialog box, click Continue. 6 In the Software License Agreement dialog box, click Continue if you accept all the terms. Dell NetVault Backup 10.0 Installation Guide 33 NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 In the confirmation dialog box, click Agree. 8 In the Select a Destination dialog box, select the System Drive. It is necessary to install NetVault Backup on this drive. Click Continue to proceed. NOTE: On Mac OS X, NetVault Backup uses the default installation path (/usr/netvault) and the OSassigned machine name. You cannot change the installation path or NetVault Backup name on this OS. 9 In the Standard Install on dialog box, click Install. 10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 11 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. Installing NetVault Backup Client from a terminal window on Mac OS X To install NetVault Backup Client from a terminal window on Mac OS X 1 Open a terminal window. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: /cdrom/netvault//netvault 3 If you are using the downloaded package, navigate to the directory in which the downloaded package resides. Extract the files using a native tool. tar xzvf .tar.gz 4 Start the installer: If logged in as root, type: installer -pkg netvault_client.pkg -target / If not logged in as the root user, type: sudo installer -pkg netvault_client.pkg -target / Installing NetVault Backup Client on Solaris (x86, x86-64, and SPARC) To start the installer on Solaris x86/x86-64 and Solaris SPARC 1 Log on to the system with root-level access. 2 If you are using the installation CD, complete the following steps: a Insert the CD in the drive, and mount the drive: mount -r -F cdfs /cdrom b Start the installer using the following command: Dell NetVault Backup 10.0 Installation Guide 34 • Solaris x86/x86-64 pkgadd -d /cdrom/netvault/solaris_x86/netvault • Solaris SPARC pkgadd -d /cdrom/netvault/solaris_sparc/netvault Follow the instructions to complete the installation steps. 3 If you are using the downloaded package, complete the following steps: a Extract the installation files using a native tool. b Navigate to the directory in which the extracted files reside. c Start the installer using the following command: pkgadd -d . – or – If you want to start the installer from the parent directory, type: pkgadd -d netvault Follow the instructions to complete the installation steps. 4 Select a Language 1. English 2. Japanese EUC 3. Chinese Simplified 4. Korean 5. French 6. German Select language? [1]: Select the language for your NetVault Backup installation. To select English, press 1 or Enter. To select another language, press the corresponding key. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 6 Where should NetVault be installed? [/opt/netvault]: • The default installation path for NetVault Backup is /opt/netvault. To use the default path, press Enter. • To change the location, type the new path, and press Enter. The parent directories in this path must exist on the server. The installation directory is automatically created during installation. For example, if you specify the path “/opt/software/netvault”, the directory “/opt/software” must exist on the server; the sub-directory “netvault” is automatically created during installation. Dell NetVault Backup 10.0 Installation Guide 35 If the installation directory already exists, a warning is displayed. In this example, if the “netvault” sub-directory already exists on the server, the following warning is displayed: The directory ‘/opt/software/netvault’ already exists. All contents of this directory will be destroyed. Are you sure you want to continue? (y n) [n] Press y to continue. 7 Please enter a NetVault machine name using A-Z, a-z, _ and 0-9 8 • By default, NetVault Backup uses the OS-assigned machine name. To select the default name, press Enter. • To assign a different name, type the name, and press Enter. For more information about machine names, see Determining NetVault Backup name and password. Please enter the NetVault password for this machine Specify a password for the NetVault Backup machine, and press Enter. The password is used while adding a NetVault Backup machine to a server. If no password is set during installation, NetVault Backup uses the system’s root or administrator password. For more information about passwords, see Determining NetVault Backup name and password. 9 Please confirm password • Re-type the password for the NetVault Backup machine, and press Enter. • If no password was set in the previous step, press Enter. 10 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 11 A completion message is displayed when the software is successfully installed on your system. Installing NetVault Backup Client on Windows To install NetVault Backup Client on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: \netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language, and Click OK. This dialog box is not displayed if you use setup.exe to install NetVault Backup. The setup.exe file is meant for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. Dell NetVault Backup 10.0 Installation Guide 36 NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Choose Installation Type dialog box, select the Client option, and click Next. 9 In the Machine Name dialog box, specify a unique name for the NetVault Backup Client. By default, NetVault Backup uses the OS-assigned machine name. For more information about machine names, see Determining NetVault Backup name and password. 10 In the Choose machine password dialog box, specify a password for the NetVault Backup machine. The password is used while adding a NetVault Backup machine to a server. For more information about passwords, see Determining NetVault Backup name and password. In the Retype Password box, type the password again for confirmation. 11 In the Select Installation Folder dialog box, specify the installation path. • The default installation path for NetVault Backup is C:\Program Files\Dell Software\NetVault Backup on 32-bit OS and C:\Program Files (x86)\Dell Software\NetVault Backup on 64-bit OS. To use the default path, click Next. • To change the location, type the new path, and click Next. If the specified path does not exist, it is automatically created during installation. You can also click Browse, and select the target directory from the Explorer window. • To view disk space report, click Disk Cost. The report displays the space available on each drive pace before and after NetVault Backup installation. 12 In the Confirm Installation window, click Next. 13 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 14 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. Dell NetVault Backup 10.0 Installation Guide 37 6 Reviewing post-installation requirements • Platform-specific post-installation requirements Platform-specific post-installation requirements This section covers the requirements for the following platforms: • Debian 3.1 • Debian 4.0 • Linux • Ubuntu • Solaris 10 (SPARC and x86-64) • Windows • Windows 2008 R2 Debian 3.1 On Debian 3.1, complete the following steps after installing the NetVault Backup Client software: 1 While logged in as the root-level user, start a terminal session. 2 Run the following commands in succession: update-rc.d netvault defaults 99 mkdir /var/lock/subsys Debian 4.0 On Debian 4.0, create the following link after installing the NetVault Backup Client: ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/S99netvault Linux On Linux OS, ensure that the following shared C libraries are available on the server and client systems: • libc.so.6 • libdl.so.2 Dell NetVault Backup 10.0 Installation Guide 38 These libraries provide the standard library functions, including the “system calls” functions. On systems that do not have these packages, NetVault Backup will not start after installation. In this scenario, run the following command from the NetVault Backup installation directory (/usr/netvault/, by default) to obtain a list of NetVault Backup dependencies and to determine any missing ones. find ./|grep -v -E "pgAdmin3|stackbuilder|postgresql|lib/libssl"|xargs file|egrep 'shared object|executable'|cut -d: -f1|xargs ldd 2>/dev/null|egrep -v '^\.'|perl -pe 's/ *\(.*$//'|sort -u|grep "not found"|grep -v -E "PIC" The missing dependencies are reported as “Not Found”. The required files are available as RPM packages. You can install them using the RPM utility. For more information, refer to the man page for the rpm command. You can also use the configuration tool YaST (Yet another Setup Tool) to locate and install the packages. Once the package containing the required file is found by the tool, select the Install command from the Package menu to install the file. For more information about YaST, refer to the user’s guide for this tool. Ubuntu On Ubuntu, follow these steps to modify the startup script for NetVault Backup. This is required because the /var/lock folder resides on a temporary file system on Ubuntu and gets emptied each time the operating system is shut down. 1 Open the file startup.sh file. This file is located in the directory /usr/netvault/etc/. 2 Locate the following section in the file: if [$OS = Linux] then touch /var/lock/subsys/netvault 3 Add the line 3 to this section: if [$OS = Linux] then [ -d /var/lock/subsys ] || mkdir -p /var/lock/subsys touch /var/lock/subsys/netvault Solaris 10 (SPARC and x86-64) On Solaris 10, you must configure or use the “sgen” driver utility to add the client-attached library devices to the NetVault Backup Server. This is not required if the Solaris 10 client does not control a device. To configure the sgen driver on Solaris 10 Clients 1 Log on to the machine to which the device is directly attached, and start a terminal session. To ensure that the device is recognized by the operating system, type: cfgadm -al cfgadm -al -o show_FCP_dev XX:WWN cfgadm -o force_update -c unconfigure/configure XX or XX:WWN or XX:WWN:LUN 2 From the terminal session prompt, navigate to the following directory: /kernel/drv/ Dell NetVault Backup 10.0 Installation Guide 39 3 Open the file sgen.conf for editing. Ensure that the sgen driver is configured to attach to the target device. The “sgen” line of this file should look similar to the following: name="sgen" parent="fp" target=0 lun=0; Note the following: • Fibre channel devices must be bound with “WWN” entries. Therefore, the “sgen” line should look something like the following example: name="sgen" parent="fp" target=0 lun=0 fc-port-wwn="1000000cc4c8m0"; • 4 Editing the sgen.conf file may require that you reboot the target system. Validate that the sgen driver has successfully created the necessary device files by: • Step 1: Checking to ensure that the “/devices” directory exists: /devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0, 0/sgen@w1000000cc4c8m0 • Step 2: Checking to ensure that the “/dev/scsi/changer” directory contains the appropriate files and these files have been properly associated to the target device: /dev/scsi/changer/c2t1000000cc4c8m0d0 5 Create a symbolic link in the /dev directory for the NetVault Backup device file associated with the hardware path used in the /dev/scsi/changer directory: ln -s /devices/pci@7c,0/pci1022,7458@2/pci1077, 1401/fp@0,0/sgen@w1000000cc4c8m0 /dev/nv0 6 Validate that the symbolic link was successfully created, and that it has the correct permissions, by issuing the following command from the prompt: /dev/nv0 -> pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0, 0/sgen@w1000000cc4c8m0,0:changer Windows On Windows, the locally-attached backup devices must not be under the control of the Windows Removable Storage service. To disable the Windows Remote Storage Manager on systems with locally attached backup devices 1 Log on as an Administrator-level user. 2 Right-click My Computer, and select Manage to open the Computer Management window. 3 Expand the Storage node to display the local device. 4 Right-click the device, and select Properties. 5 On the General tab, clear the Enable library check box. 6 Click Apply, and then OK to close the dialog box. Windows 2008 R2 Make sure that the system updates are installed on Windows 2008 R2 clients. Otherwise, the Network Manager Process will report “unreachable host” error messages when you try to add the client to the NetVault Backup Server. These errors will disappear when you install the updates on the client. Dell NetVault Backup 10.0 Installation Guide 40 7 Performing unattended installation • Performing unattended installation on Windows • Performing unattended installation on Linux and UNIX • Performing unattended installation on Solaris Performing unattended installation on Windows On Windows, the msiexec program is used to install NetVault Backup in non-interactive mode. msiexec is a Windows Installer program that allows you to install Windows Installer package files (MSI files) from the command line. msiexec Syntax msiexec /quiet /package [Optional Parameters] Options • /quiet – Performs installation in a quiet mode without any user interaction. • /package – Specifies the NetVault Backup installation file. Provide the full path if the package does not reside in the current directory. The path must be enclosed in quotation marks (“ ”) if it contains spaces. • Optional Parameters – The available parameters for an unattended installation include the following: • Password – Specifies the NetVault Backup Server or Client password. By default, no password is set during installation. • TARGETDIR – Specifies the installation directory for NetVault Backup. The default installation location is C:\Program Files\Dell Software\NetVault Backup. This option can be omitted if you want to use the default TARGETDIR directory. • DB_DIR – Specifies the NetVault Database location. The default installation directory for the NetVault Database is /db. The NetVault Database can be stored on any drive or directory, regardless of the NetVault Backup installation directory. Specify the full path if you want to install the NetVault Database on a different drive or directory. This option can be omitted if you want to use the default DB_DIR directory. • PG_SU_PASSWD – Specifies the password for the PostgreSQL database super user. This parameter is mandatory for NetVault Backup Server installations. • CLIENTSERVER – Specifies the installation type. By default, the CLIENTSERVER parameter is set to 1, which performs a client installation. To install the NetVault Backup Server software, set this parameter to 2. This option can be omitted for the NetVault Backup Client installation. Dell NetVault Backup 10.0 Installation Guide 41 • LOGICAL_NAME – Specifies a name for the NetVault Backup Server or Client. If you omit this option, the Windows name for the machine is set as the NetVault Backup name. • NVLANGUAGE – Specifies the language setting for NetVault Backup. This option can be set to one of the following values: • ChineseSimp (for Chinese Simple) • English • French • German • Japanese • Korean These values are case-sensitive. The default language setting for NetVault Backup is English. This option can be omitted to install the English version of NetVault Backup. Installation procedure To perform a silent installation on Windows 1 Log on to the target machine as Administrator. 2 If you are using the downloaded package, extract the installation files. 3 Start the Command Prompt. 4 Run the msiexec program. Examples This section provides a few examples of the msiexec command. • To perform an uninterrupted installation of NetVault Backup Client with the default values for all options, type: msiexec /quiet /package \netvault.msi • To perform an uninterrupted installation of NetVault Backup Server with the default values for all options, type: msiexec /quiet /package \netvault.msi CLIENTSERVER=2 PG_SU_PASSWD=”DB_Pwd” • To specify the NetVault Backup name for the Server, type: msiexec /quiet /package \netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”ServerA” Password=”abcxyz12” PG_SU_PASSWD=”DB_Pwd” • To install the Japanese version of NetVault Backup Server, type: msiexec /quiet /package \netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”ServerA” Password=”abcxyz12” PG_SU_PASSWD=”DB_Pwd” NVLANGUAGE=”Japanese” • To change the installation directory for the NetVault Backup Server, type: msiexec /quiet /package \netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”ServerA” Password=”abcxyz12” PG_SU_PASSWD=”DB_Pwd” TARGETDIR=”D:\TstDir” Dell NetVault Backup 10.0 Installation Guide 42 Performing unattended installation on Linux and UNIX On Linux and UNIX, the Installer program is used to install NetVault Backup in non-interactive mode. In this mode, the Installer gets input from a response file at run time. A response file is a text file that provides answers to the questions that would be asked during the installation process. Each answer is stored as a value for a variable identified in the response file. You can save the response file in any directory and assign it any valid file name. Linux common installer Syntax ./install Options • response file – Specifies the name of the response file. Provide the full path if the response file does not reside in the current directory. Configure the following variables in the response file: • PKG_BASE – Specifies the installation directory for NetVault Backup. • DB_DIR – Specifies the location for the NetVault Database. This parameter is only required for NetVault Backup Server installations. • PASSWORD – Specifies the password for NetVault Backup Server or Client. • PG_SU_PASSWD – Specifies the password for the PostgreSQL database super user. This parameter is only required for NetVault Backup Server installations. • LOGICAL_NAME – Specifies the name for the NetVault Backup Server or Client. • NVLANGUAGE – Specifies the language settings for NetVault Backup. This variable can be set to one of the following values: • ChineseSimp (for Chinese Simple) • English • French • German • JapaneseEUC • Korean These values are case-sensitive. NOTE: The variable CHOSEN_CLASSES is no longer supported. If you include this variable in the response file, it will be ignored during the unattended installation. Dell NetVault Backup 10.0 Installation Guide 43 Installation procedure To perform a silent installation on Linux and UNIX 1 Log on to the target machine with root-level account. 2 If you are using the downloaded package, extract the installation files using the following command: tar -zxvf 3 Navigate to the directory that contains the extracted files for NetVault Backup. 4 To start the installation procedure, type: ./install If the response file is not saved in the same directory as the extracted files, specify the full path to it. Examples Sample response file for the NetVault Backup Server installation PKG_BASE="/usr/netvault" DB_DIR="/usr/netvault/db" PASSWORD="abcxyz12" PG_SU_PASSWD=”DB_Pwd” LOGICAL_NAME="ServerA" NVLANGUAGE="English" Sample response file for the NetVault Backup Client installation PKG_BASE="/usr/netvault" PASSWORD="abcxyz12" LOGICAL_NAME="ClientA" NVLANGUAGE="English" Performing unattended installation on Solaris On Solaris, the pkgadd program is used to install NetVault Backup in non-interactive mode. In this mode, the pkgadd program gets input from a response file that is created using the pkgask program. A response file is a text file that provides answers to the questions that would be asked during the installation process. The pkgask command performs a dummy installation of the package and records all answers in a response file. Each answer is stored as a value for a variable identified in the response file. The pkgadd program also uses an administration file that specifies the default installation actions. Dell NetVault Backup 10.0 Installation Guide 44 pkgask Syntax pkgask -r Options • response file – Specifies the name of the response file. Provide the full path if the response file does not reside in the current directory. Configure the following variables in the response file: • PKG_BASE – Specifies the installation directory for NetVault Backup. • PASSWORD – Specifies the password for NetVault Backup Client. • LOGICAL_NAME – The name for the NetVault Backup Client. • NVLANGUAGE – The language settings for NetVault Backup. This variable will take one of the following values: • ChineseSimp (for Chinese Simple) • English • French • German • JapaneseEUC • Korean These values are case-sensitive. • – Specifies the name of the package that is to be installed. NOTE: The variable CHOSEN_CLASSES is no longer supported. If you include this variable in the response file, it will be ignored during the unattended installation. pkgadd Syntax pkgadd -n -a -d -r Options • -n – Performs the installation in non-interactive mode. By default, the interactive mode is used. • -a – Specifies the name of the administration file that is to be used for the installation. An administration file specifies the default installation actions by assigning values to installation parameters. For example, it allows administrators to specify whether to perform an interactive or a non-interactive installation, how to proceed when the package being installed already exists on the system, and so on. • -d – Specifies the full path to the directory or the identifiers for fixed or removable device that contains the package to be installed. • -r – Specifies the full path to the response file that was created from a previous pkgask session. • – Specifies the name of the package that is to be installed. Dell NetVault Backup 10.0 Installation Guide 45 Installation procedure To perform a silent installation on Solaris 1 Log on to the target machine with root-level account. 2 If you are using the downloaded package, extract the installation files using the following command: tar -zxvf 3 Create a response file using the pkgask program. You can assign any file name and store the response file in any directory. 4 Navigate to the directory that contains the extracted files. 5 Copy the administration file from /var/sadm/install/admin/default to the current directory. Edit this file to perform non-interactive installation. 6 To start the installation procedure, type: pkgadd -n -a -d -r netvault Examples Sample response file for NetVault Backup Client installation PKG_BASE="/usr/netvault" PASSWORD="abcxyz12" LOGICAL_NAME="ClientA" NVLANGUAGE="English" Sample administration file mail= instance=overwrite #allows upgrades partial=nocheck #no check for partially installed packages runlevel=nocheck #no check for run level errors idepend=nocheck #no check for package dependencies rdepend=nocheck #no check for package dependents space=quit #quit if install runs out of disk space setuid=nocheck #no check for setuid errors conflict=nocheck #no check for conflicting files during install action=nocheck #do not ask for install confirmation basedir=default #do not set the basedir variable networktimeout=60 networkretries=3 authentication=quit keystore=/var/sadm/security proxy= Dell NetVault Backup 10.0 Installation Guide 46 8 Upgrading NetVault Backup • Upgrade considerations • Preparing for an upgrade • Upgrading NetVault Backup Server on Linux (x86 and x86-64) • Upgrading NetVault Backup Server on Windows • Upgrading NetVault Backup Client on AIX • Upgrading NetVault Backup Client on FreeBSD • Upgrading NetVault Backup Client on HP-UX Itanium • Upgrading NetVault Backup Client on Linux (x86 and x86-64) • Upgrading NetVault Backup Client on Linux Itanium • Upgrading NetVault Backup Client on Mac OS X • Upgrading NetVault Backup Client on Solaris • Upgrading NetVault Backup Client on Windows • Known upgrade issues • Upgrading licensed plug-ins Upgrade considerations Before upgrading NetVault Backup, review the following notes. • When you perform an upgrade, select the server or client version based on the current installation type. • You must upgrade the NetVault Backup Server before upgrading any client system. • The client machine cannot run a higher version of NetVault Backup than the server machine. A NetVault Backup Server can only support clients of the same version as itself or older. • Starting with 10.0, the NetVault Backup Server installation is only supported on a limited set of OS and platforms. For more information about the supported OS and platforms, refer to the NetVault Backup Compatibility Guide. You can download this guide from https://support.software.dell.com/. • Upgrade to NetVault Backup Server 10.0 is only supported from NetVault Backup Server 9.2. To upgrade from a version prior to 9.2, you must first upgrade your server to NetVault Backup 9.2. • Upgrade to NetVault Backup Server 10.0 or later from 9.2 involves the migration of NetVault Database from proprietary format to the PostgreSQL database. The migration can take a significant amount of time depending on the size of your NetVault Database and other factors such as system performance. The change in database format also increases the importance of performing NetVault Database backups before upgrading to NetVault Backup Server 10.0 or later from 9.2. • On Windows, if the current version of NetVault Backup is already installed on your machine, running the installer again will remove NetVault Backup, including the NetVault Database. Dell NetVault Backup 10.0 Installation Guide 47 Preparing for an upgrade • Back up the NetVault Database – The first step in preparing for an upgrade is to perform a backup of the existing NetVault Database. In the event that an upgrade is unsuccessful, you can reinstall the previous version of NetVault Backup and recover the NetVault Database to enable troubleshooting of the failed upgrade without interfering with an existing backup schedule. For more information about backing up the NetVault Database with the Plug-in for Databases, refer to Dell NetVault Backup Built-in Plug-ins User’s Guide. When you restore data from the NetVault Database, the logs are restored to the directory logs_restored_. • Stop NetVault Backup processes – Before starting the upgrade procedure, you must close the NetVault Console and stop all other NetVault Backup processes. • Disable anti-virus software – We recommend that you disable the anti-virus software before installing or upgrading NetVault Backup. The installation process may conflict with the anti-virus software and various NetVault Backup operations may fail to function properly after the installation if you do not disable the anti-virus software. • Install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) on NetVault Backup Server – On Windows, install Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) when upgrading from NetVault Backup Server 9.2. This package is not required on client upgrades. For more information, see the platform-specific requirements for Windows (Platform-specific requirements, Windows). Upgrading NetVault Backup Server on Linux (x86 and x86-64) NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Depending on your OS type, use the LinuxX86HybridServer or LinuxX86Pure64Server package to install the NetVault Backup Server software. For more information about the installation package types, see General requirements. To upgrade NetVault Backup Server on Linux x86-x86-64 1 Log on to the system with root-level account. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault//netvault If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission denied”), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: Dell NetVault Backup 10.0 Installation Guide 48 • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 WARNING!!! It is ESSENTIAL that a NetVault Database backup has been carried out BEFORE upgrade. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 8 If you are ugprading from NetVault Backup Server 9.2, complete the following additional steps: a Please enter the password for the NetVault PostgreSQL database superuser Specify a password for the PostgreSQL database super user. b Please confirm password Re-type the password for the PostgreSQL database super user, and press Enter. These steps are not applicable to upgrades from NetVault Backup 10.0 or later. 9 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 10 A completion message is displayed when the software is successfully installed on your system. NOTE: When you upgrade NetVault Backup on Linux-based systems, it removes all start/stop links to the netvault init script before resetting them to the runlevels of the new version. If you want to retain any user-defined links to the init script after an upgrade, do not use the word “netvault” in the link name. Upgrading NetVault Backup Server on Windows To upgrade NetVault Backup Server on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: \netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language. The language selection must match the current installation of NetVault Backup. Click OK. Dell NetVault Backup 10.0 Installation Guide 49 This dialog box is not displayed if you use the setup.exe file to install NetVault Backup. The setup.exe file is meant for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Upgrade Confirmation dialog box, click Yes. Ensure that a NetVault Database backup has been performed before proceeding. Click Next to continue. 9 If you are upgrading from NetVault Backup Server 9.2, the Choose PostgreSQL Database Superuser Password dialog box is displayed next. Specify a password for the PostgreSQL database super user. In the Retype Password box, type the password again for confirmation. The Choose PostgreSQL Database Superuser Password dialog box is not displayed if you are upgrading from NetVault Backup 10.0 or later. 10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 11 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. Upgrading NetVault Backup Client on AIX To upgrade NetVault Backup Client on AIX 1 Log on to the system with root-level account. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/aix/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. Dell NetVault Backup 10.0 Installation Guide 50 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. Upgrading NetVault Backup Client on FreeBSD To upgrade NetVault Backup Client on FreeBSD 1 Log on to the system with root-level account. 2 If you are using the installation CD, complete the following steps: a Insert the CD in the drive, and mount the drive: mount -rt cd9660 /cdrom b Navigate to the directory in which the installation files reside: cd /cdrom/netvault/freebsd/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. Dell NetVault Backup 10.0 Installation Guide 51 Upgrading NetVault Backup Client on HP-UX Itanium To upgrade NetVault Backup Client on HP-UX Itanium 1 Log on to the system with root-level account. 2 If you are using the installation CD, complete the following steps: a Start the PFS Daemons: nohup /usr/sbin/pfs_mountd & nohup /usr/sbin/pfsd 4 & b Insert the CD in the drive, and mount the drive: pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint c Navigate to the directory in which the installation files reside: cd /cdrom/netvault/hpux_ia64/netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. Dell NetVault Backup 10.0 Installation Guide 52 Upgrading NetVault Backup Client on Linux (x86 and x86-64) NOTE: NetVault Backup offers separate client-only and server-only installation packages for Linux-based systems. Depending on your OS type, use the LinuxX86Hybrid or LinuxX86Pure64 package to install the NetVault Backup Client software. For more information about the installation package types, see General requirements. To upgrade NetVault Backup on Linux x86 and x86-64 1 Log on to the system with root-level account. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault//netvault If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission denied”), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. NOTE: When you upgrade NetVault Backup on Linux-based systems, it removes all start/stop links to the netvault init script before resetting them to the runlevels of the new version. If you want to retain any user-defined links to the init script after an upgrade, do not use the word “netvault” in the link name. Dell NetVault Backup 10.0 Installation Guide 53 Upgrading NetVault Backup Client on Linux Itanium To upgrade NetVault Backup on Linux x86 and x86-64 1 Log on to the system with root-level account. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: cd /cdrom/netvault/linux_ia64/netvault If the auto mount operation reports an error (“bash: ./install: /bin/sh bad interpreter: Permission denied”), manually mount the drive without the noexec mount option. Example: umount /cdrom/ mount -t iso9660 /dev/cdrom /cdrom 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To start the installer, type: ./install Follow the instructions to complete the installation steps. 5 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 6 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 7 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 8 A completion message is displayed when the software is successfully installed on your system. Dell NetVault Backup 10.0 Installation Guide 54 Upgrading NetVault Backup Client on Mac OS X To upgrade NetVault Backup Client on Mac OS X 1 Log on to the system as root or Administrative user. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: /cdrom/netvault//netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Start a terminal session, and navigate to the directory in which the extracted files reside. 4 To install NetVault Backup Client, double-click netvault_client.pkg. 5 In the Welcome to the NetVault Backup Installer dialog box, click Continue. 6 In the Software License Agreement dialog box, click Continue if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. 7 In the confirmation dialog box, click Agree. 8 In the Select a Destination dialog box, select the System Drive. It is necessary to install NetVault Backup on this drive. Click Continue to proceed. NOTE: On Mac OS X, NetVault Backup uses the default installation path (/usr/netvault) and the OSassigned machine name. You cannot change the installation path or NetVault Backup name on this OS. 9 In the Standard Install on dialog box, click Install. 10 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 11 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. Upgrading NetVault Backup Client from a terminal window on Mac OS X To upgrade NetVault Backup Client from a terminal window on Mac OS X 1 Open a terminal window. 2 If you are using the installation CD, insert the CD in the drive, and mount the drive. Navigate to the directory in which the installation files reside: /cdrom/netvault//netvault 3 If you are using the downloaded package, navigate to the directory in which the downloaded package resides. Extract the files using a native tool: tar xzvf .tar.gz 4 Start the installer: If logged in as root, type: installer -pkg netvault_client.pkg -target / Dell NetVault Backup 10.0 Installation Guide 55 If not logged in as the root user, type: sudo installer -pkg netvault_client.pkg -target / Upgrading NetVault Backup Client on Solaris To upgrade NetVault Backup on Solaris x86/x86-64 and Solaris SPARC 1 Log on to the system with root-level account. 2 If you are upgrading from NetVault Backup 9.x or 8.x, complete the following steps: a Run the following commands: NONABI_SCRIPTS=TRUE export NONABI_SCRIPTS b Move the installation package to a directory that can be accessed by the user “nobody” (for example, /tmp). c Modify the permissions on the nvgetstanza program: chmod 755 /opt/netvault/util/nvgetstanza 3 If you are using the installation CD, complete the following steps: a Insert the CD in the drive, and mount the drive: mount -r -F cdfs /cdrom b Start the installer using the following command: • Solaris x86/x86-64 pkgadd -d /cdrom/netvault/solaris_x86/netvault • Solaris SPARC pkgadd -d /cdrom/netvault/solaris_sparc/netvault Follow the instructions to complete the installation steps. 4 If you are using the downloaded package, complete the following steps: a Extract the installation files using a native tool. b Navigate to the directory in which the extracted files reside. c Start the installer using the following command: pkgadd -d . – or – If you want to start the installer from the parent directory, type: pkgadd -d netvault Follow the instructions to complete the installation steps. 5 Which package? Press 1. 6 Have you read and agreed to the terms of the license? (y = yes, n = no, d = display license) (y n d) [d]: • Press y to accept the license agreement and continue. The license agreement is not displayed when you press this key. Dell NetVault Backup 10.0 Installation Guide 56 • Press n to reject the license agreement. The installation process is terminated when you press this key. • Press d to display the license agreement. This is the default value. When you press d, the agreement is displayed in parts. The percentage of text displayed is shown at the bottom of the screen. To display the next part, press Enter. NOTE: Before proceeding with the upgrade, ensure that you have thoroughly reviewed the license agreement. 7 This program will upgrade your existing installation of NetVault. Are you sure you want to continue? (y q) [q]: Press y to continue or q to exit. 8 The installer begins to install the software. As the installation proceeds, various messages are displayed in the terminal window. 9 A completion message is displayed when the software is successfully installed on your system. Upgrading NetVault Backup Client on Windows To upgrade NetVault Backup on Windows 1 Log on to the system as an Administrator-level user. 2 If you are using the installation CD, insert the CD in the drive. Navigate to the directory in which the installation files reside: \netvault\windows\netvault 3 If you are using the downloaded package, extract the installation files using a native tool. Navigate to the directory in which the extracted files reside. 4 To install the English version of NetVault Backup, double-click install.exe or setup.exe. To install a localized version, double-click install.exe. 5 In the Installation Language dialog box, select the applicable language. The language selection must match the current installation of NetVault Backup. Click OK. This dialog box is not displayed if you use the setup.exe file to install NetVault Backup. The setup.exe file is meant for installing the English-only version of NetVault Backup. 6 In the Welcome dialog box, review the notes, and click Next to continue. 7 In the License Agreement dialog box, select the I Agree option if you accept all the terms. NOTE: Before proceeding with the installation, ensure that you have thoroughly reviewed the license agreement. Click Next to continue. 8 In the Upgrade Confirmation dialog box, click Yes. Click Next to continue. 9 The installer begins to install the software. As the installation proceeds, the progress bar is updated in the Installation Progress dialog box. 10 The Completion dialog box is displayed when the software is successfully installed on your system. Click Close to close the dialog box, and exit the installer. Dell NetVault Backup 10.0 Installation Guide 57 Known upgrade issues This section describes the various issues with upgrading NetVault Backup, its symptoms, causes, and solutions. • Libraries are locked by non-NetVault Backup processes • Symptom – Upgrade fails because winnt\system32\lib files could not be deleted due to sharing violations. • Cause – The NetVault Backup Plug-in for DB2 causes this problem. After the plug-in is installed, DB2 has the NetVault Backup hook library loaded. Loading this library also causes DB2 to load the dependent NetVault Backup libraries libnv6.dll, libnv6plugin.dll, and libnv6os.dll. As these libraries are in use, NetVault Backup cannot overwrite them during an upgrade. This causes NetVault Backup programs used in the upgrade to fail as they end up trying to link against the old versions of the libraries. • Solution – Stop the NetVault Backup Service, and retry the upgrade. Upgrading licensed plug-ins The procedures for installing and removing the licensed plug-ins are covered in the respective plug-in user's guides. The standard method for upgrading any optional plug-in is to install the latest version over the previous version of the plug-in. Any changes or additional steps required for an upgrade are described in the Release Notes for that version of the plug-in. Dell NetVault Backup 10.0 Installation Guide 58 9 Performing remote installation • Using the remote push installation method Using the remote push installation method The remote push installation method can be used to install NetVault Backup Client on multiple Windows machines in a Domain. The remote push installation method includes the steps outlined in the following sections: • Step 1: Set up a Windows Domain • Step 2: Copy the NetVault Backup installation file to a shared folder • Step 3: Create a Group Policy Object • Step 4: Assign the package Step 1: Set up a Windows Domain 1 Set up a machine as the Windows Domain Controller. 2 Add all the clients to the Domain. For more information about setting up a Windows Domain, refer to the relevant Windows documentation. Step 2: Copy the NetVault Backup installation file to a shared folder 1 Log on to the Domain Controller as Administrator, and create a shared folder that is accessible to all machines in the domain. 2 Copy the extracted contents of the NetVault Backup installation package to the shared directory. Step 3: Create a Group Policy Object To create a Group Policy Object on Windows 2008 and later 1 Click Start, point to Administrative Tools, and then click Group Policy Management. 2 Right-click the applicable domain, and click Create a GPO in this domain, and Link it here. 3 Type a name for the new policy (for example, NetVault Backup), and click OK. 4 In the left pane of the Group Policy Management Console, open the applicable nodes, and select the GPO. In the right-pane, go to the Security Filtering section. 5 By default, the policy is not applied to any client machines. To add a machine, click Add. 6 In the dialog box that appears, click Object Types, and select Computers (if not already selected). 7 Select the machines on which you want to install NetVault Backup. 8 Click OK. Dell NetVault Backup 10.0 Installation Guide 59 To create a Group Policy Object on Windows 2003 1 Click Start, point to Administrative Tools, and then click Active Directory Users and Computers. 2 Right-click the applicable domain, and click Properties. 3 Select the Group Policy tab, and click New. 4 Type a name for this new policy (for example, NetVault Backup), and click OK. 5 Click Properties, and then select the Security tab. 6 By default, the policy is not applied to any client machines. To add a machine, click Add. 7 In the dialog box that appears, select the machines on which you want to install NetVault Backup. Click Add. 8 Ensure that the Apply Group Policy check box is selected for the machine. 9 Click OK. Step 4: Assign the package To assign the package on Windows 2008 and later 1 In the Group Policy Management Console, select the policy, and click Edit. 2 Under Computer Configuration, expand Software Settings. 3 Right-click Software installation, point to New, and then click Package. 4 In the Open dialog box, type the full UNC path of the shared installer package (for example, \\\\netvault.msi), and click Open. NOTE: Make sure that you use the UNC path; do not use the Browse button to access the shared location. 5 In the Deploy Software dialog box, leave the Assigned option selected, and click OK. The NetVault Backup installation package is now listed in the right-pane of the Group Policy Management Editor. 6 Close the Group Policy Management Editor and the Group Policy Management Console. 7 When you restart the machine, NetVault Backup is automatically installed on the selected clients. To assign the package on Windows 2003 1 Select the Group Policy tab, select the policy, and click Edit. 2 Under Computer Configuration, expand Software Settings. 3 Right-click Software installation, point to New, and then click Package. 4 In the Open dialog box, type the full UNC path of the shared installer package (for example, \\\\netvault.msi), and click Open. NOTE: Make sure that you use the UNC path; do not use the Browse button to access the shared location. 5 In the Deploy Software dialog box, leave the Assigned option selected, and click OK. The NetVault Backup installation package is now listed in the right-pane of the Group Policy window. 6 Close the Group Policy window. Click OK, and close the Active Directory Users and Computers window. 7 When you restart the machine, NetVault Backup is automatically installed on the selected clients. Dell NetVault Backup 10.0 Installation Guide 60 Upgrading the software package To upgrade the NetVault Backup software package on Windows 2008 and later 1 Click Start, point to Administrative Tools, and then click Group Policy Management. 2 Select the Group Policy Object that you used to deploy the package, and then click Edit. 3 In the Group Policy Management Editor, expand Software Settings. 4 Open the Software installation node. 5 In the right-pane of the Group Policy Management Editor, right-click the entry for NetVault Backup, point to All Tasks, and then click Redeploy application. 6 In the confirmation dialog box, click Yes. 7 Close the Group Policy Management Editor and the Group Policy Management Console. To upgrade the NetVault Backup software package on Windows 2003 1 Click Start, point to Administrative Tools, and then click Active Directory Users and Computers. 2 Right-click the applicable domain, and click Properties. 3 Select the Group Policy Object that you used to deploy the package, and then click Edit. 4 In the Group Policy window, expand Software Settings. 5 Open the Software installation node. 6 In the right-pane of the Group Policy window, right-click the entry for NetVault Backup, point to All Tasks, and then click Redeploy application. 7 In the confirmation dialog box, click Yes. 8 Close the Group Policy window. Click OK, and close the Active Directory Users and Computers window. Removing the software package To remove the assigned software package on Windows 2008 and later 1 Click Start, point to Administrative Tools, and then click Group Policy Management. 2 Select the Group Policy Object that you used to deploy the package, and then click Edit. 3 In the Group Policy Management Editor, expand Software Settings. 4 Open the Software installation node. 5 In the right-pane of the Group Policy Management Editor, right-click the entry for NetVault Backup, point to All Tasks, and then click Remove. 6 Do one of the following: 7 • Click Immediately uninstall the software from users and computers, and then click OK. • Click Allow users to continue to use the software but prevent new installations, and then click OK. Close the Group Policy Management Editor and the Group Policy Management Console. Dell NetVault Backup 10.0 Installation Guide 61 To remove the assigned software package on Windows 2003 1 Click Start, point to Administrative Tools, and then click Active Directory Users and Computers. 2 Right-click the applicable domain, and click Properties. 3 Select the Group Policy Object that you used to deploy the package, and then click Edit. 4 In the Group Policy window, expand Software Settings. 5 Open the Software installation node. 6 In the right-pane of the Group Policy window, right-click entry for NetVault Backup, point to All Tasks, and then click Remove. 7 Do one of the following: 8 • Click Immediately uninstall the software from users and computers, and then click OK. • Click Allow users to continue to use the software but prevent new installations, and then click OK. Close the Group Policy window. Click OK, and close the Active Directory Users and Computers window. Dell NetVault Backup 10.0 Installation Guide 62 10 Licensing NetVault Backup • About licensing NetVault Backup • Obtaining the machine ID • Obtaining permanent license keys • Installing product license keys About licensing NetVault Backup The evaluation license for NetVault Backup is valid for a period of 30 days. To continue using the software after the expiry of the evaluation period, you must install the permanent license keys for the server and installed plug-ins. The server is licensed based on the NetVault Backup Server Edition and the additional options that you have purchased. The clients require a permanent license key only if any licensed plug-in has been installed on the machine. The permanent license keys for NetVault Backup are tied to a particular machine where they are installed using the Machine ID. To obtain the permanent license key, locate the relevant Machine IDs and submit the request using the online licensing form. Obtaining the machine ID To obtain the machine ID for a NetVault Backup machine 1 Start the NetVault WebUI, and in the Navigation pane, click Manage Clients. 2 In the NetVault Backup Clients list, select the client, and click Manage. 3 On the View Clients page, note the machine ID exactly as it appears in the Client Summary table. Obtaining permanent license keys To obtain permanent license keys for NetVault Backup, submit the request using the on-line product licensing form at: https://support.software.dell.com/ Dell NetVault Backup 10.0 Installation Guide 63 Installing product license keys You can use the NetVault Configuration Wizard to install the product license keys. Alternatively, you can install the license keys from the Manage Clients page. To install the license keys using the configuration wizard 1 In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Licenses. 2 In the NetVault Backup Clients list, select the client on which you want to install the license key, and click Next. 3 In the Enter the license key string box, type or copy and paste the license key, and click Apply. After the key is applied successfully, a message is displayed. To install the license keys from the Manage Clients page 1 In the Navigation pane, click Manage Clients. 2 In the NetVault Backup Clients list, select the client on which you want to install the license key, and click Manage. 3 On the View Clients page, click Install License. 4 In the Install License dialog box, type or copy and paste the license key, and click Apply. After the key is installed successfully, a message is displayed. Click the Close button to close the dialog box. Dell NetVault Backup 10.0 Installation Guide 64 11 Removing NetVault Backup • Removing NetVault Backup from Linux- and UNIX-based systems • Removing NetVault Backup from Mac OS X • Removing NetVault Backup from Solaris • Removing NetVault Backup from Windows NOTE: When you remove NetVault Backup, the backup indexes are deleted from the NetVault Database. However, the actual backed up data remains intact on the media. Removing NetVault Backup from Linux- and UNIX-based systems The instructions provided in this section apply to the following platforms: • AIX • FreeBSD • HP-UX Itanium • Linux x86 • Linux x86-64 • Linux Itanium To remove NetVault Backup from Linux- and UNIX-based systems 1 Start a terminal session, and navigate to the root prompt. 2 Type the following command: .//util/uninstall 3 Follow the on-screen instructions to remove the software. Removing NetVault Backup from Mac OS X To remove NetVault Backup from Mac OS X 1 Start a terminal session. 2 Navigate to the directory NetVault Backup “util” directory cd /usr/netvault/util 3 If logged in as root, type: ./nvuninstall Dell NetVault Backup 10.0 Installation Guide 65 If not logged in as the root user, type: sudo ./nvuninstall When the prompt appears, type the root password, and press Enter. 4 When the following prompt appears, type “Uninstall” (case-sensitive). To proceed enter “Uninstall” and press return. Press Enter to remove the software. Removing NetVault Backup from Solaris To remove NetVault Backup from Solaris x86/x86-64 and Solaris SPARC 1 Start a terminal session. 2 Type the following command: pkgrm netvault 3 After the software is removed, a message is displayed in the terminal window. Removing NetVault Backup from Windows To remove NetVault Backup from Windows 1 Access the Control Panel (Start > Settings > Control Panel). 2 Double-click Add/Remove Programs. 3 In the list of installed programs, select NetVault Backup, and click Remove. 4 In the confirmation dialog, click Yes to remove the program. Dell NetVault Backup 10.0 Installation Guide 66 About Dell Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit www.software.dell.com. Contacting Dell Technical support: Online support Product questions and sales: (800) 306-9329 Email: [email protected] Technical support resources Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to https://support.software.dell.com/. The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system. The site enables you to: • Create, update, and manage Service Requests (cases) • View Knowledge Base articles • Obtain product notifications • Download software. For trial software, go to Trial Downloads. • View how-to videos • Engage in community discussions • Chat with a support engineer Dell NetVault Backup 10.0 Installation Guide 67