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Document Centre C450/c360/c250 Network Administrator Guide

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Document Centre C450/C360/C250 Network Administrator Guide Microsoft, MS-DOS, Windows, Windows NT, Microsoft Network, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Novell, NetWare, IntranetWare and NDS are registered trademarks of Novell, Inc. in the United States and other countries. Adobe, Acrobat, PostScript, PostScript3, and PostScript Logo are trademarks of Adobe Systems Incorporated. Apple, AppleTalk, EtherTalk, LocalTalk, Macintosh, MacOS and TrueType are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. HP, HPGL, HPGL/2, and HP-UX are registered trademarks of Hewlett-Packard Corporation. All product/brand names are trademarks or registered trademarks of the respective holders. Loss of Data on the Hard Disk Drive Saved data may be lost if hard disk of the machine breaks down due to external shocks or if the power is accidentally cut off in a manner not following the methods listed in manuals or other documentations. Fuji Xerox is not responsible for such data loss and any consequence caused by such data loss. Damage related to computer virus Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus. Important (1) This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher. (2) Parts of this manual are subject to change without prior notice. (3) We welcome any comments on ambiguities, errors, omissions, or missing pages. (4) Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment. An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. Xerox, The Document Company and Ethernet are registered trademarks. DocuWorks and CentreWare are trademarks. Table of Contents Table of Contents 1 Before Using the Machine ........................................................................................ 5 Preface ........................................................................................................................ 6 Related Information Sources ....................................................................................... 7 Guides Supplied...................................................................................................... 7 Using This Guide ......................................................................................................... 8 Prerequisite Knowledge .......................................................................................... 8 Organization of this Guide ...................................................................................... 8 Conventions ............................................................................................................ 9 2 Product Overview .................................................................................................... 11 Machine Components................................................................................................ 12 Main Body ............................................................................................................. 12 Services and Features............................................................................................... 18 Print....................................................................................................................... 18 CentreWare Internet Services............................................................................... 19 Scan...................................................................................................................... 20 E-mail.................................................................................................................... 21 iFax ....................................................................................................................... 21 Tools.......................................................................................................................... 22 Power On/Off............................................................................................................. 24 Powering On ......................................................................................................... 24 Powering Off ......................................................................................................... 24 Interface Cables ........................................................................................................ 26 Using the Parallel Interface................................................................................... 26 Using the USB Interface ....................................................................................... 26 Using the Ethernet Interface ................................................................................. 27 Control Panel............................................................................................................. 28 Customizing of the Control Panel ......................................................................... 30 Internal Fonts............................................................................................................. 31 3 Installation When Using the Parallel Port ............................................................. 33 Preparations .............................................................................................................. 34 Installation Procedure................................................................................................ 34 Installation Overview............................................................................................. 34 Configuration on the Machine ............................................................................... 34 Configuration on the Computer............................................................................. 35 4 Installation When Using the USB Port................................................................... 37 Preparations .............................................................................................................. 38 Installation Procedure................................................................................................ 38 Installation Overview............................................................................................. 38 1 Configuration on the Machine................................................................................38 Configuration on the Computer..............................................................................39 5 Installation When Using TCP/IP (LPD/Port9100) ...................................................41 Preparations ...............................................................................................................42 Installation Procedure.................................................................................................42 Installation Overview..............................................................................................42 Configuration on the Machine................................................................................42 Configuration on the Computer..............................................................................43 6 Installation When Using NetWare ...........................................................................45 Preparations ...............................................................................................................46 Installation Procedure.................................................................................................46 Installation Overview..............................................................................................46 Configuration on the Machine................................................................................46 Configuration on the Computer..............................................................................47 7 Installation When Using a Microsoft Network (SMB) ............................................49 Preparations ...............................................................................................................50 Installation Procedure.................................................................................................50 Installation Overview..............................................................................................50 Configuration on the Machine................................................................................50 Configuration of the Computer...............................................................................51 8 Installation When Using Internet Printing Protocol (IPP) .....................................53 Preparations ...............................................................................................................54 Installation Procedure.................................................................................................54 Installation Overview..............................................................................................54 Configuration on the Machine................................................................................54 Configuration of the Computer...............................................................................55 9 Installation When Using EtherTalk .........................................................................57 Preparations ...............................................................................................................58 Installation Procedure.................................................................................................58 Installation Overview..............................................................................................58 Configuration on the Machine................................................................................58 Configuration of the Computer...............................................................................59 10 Using CentreWare Internet Services ......................................................................61 Preparations ...............................................................................................................62 Installation Procedure.................................................................................................62 Installation Overview..............................................................................................62 Configuration on the Machine................................................................................62 Confirmation of the Configuration ..........................................................................63 2 Table of Contents Network Setting Items for CentreWare Internet Services.......................................... 65 Ethernet ................................................................................................................ 65 Parallel .................................................................................................................. 66 USB....................................................................................................................... 67 EtherTalk............................................................................................................... 68 SMB ...................................................................................................................... 69 NetWare................................................................................................................ 71 TCP/IP .................................................................................................................. 72 LPD ....................................................................................................................... 74 SNMP.................................................................................................................... 75 IPP ........................................................................................................................ 76 Port9100 ............................................................................................................... 77 LDAP..................................................................................................................... 78 E-mail.................................................................................................................... 79 HTTP..................................................................................................................... 82 11 E-mail........................................................................................................................ 85 E-mail Overview ........................................................................................................ 86 Preparations .............................................................................................................. 87 Installation Procedure................................................................................................ 88 Installation Overview............................................................................................. 88 Enabling the Port and Setting TCP/IP................................................................... 88 Configuring the E-mail Feature ............................................................................. 89 12 Using the Scan Service........................................................................................... 93 Scan Service Overview ............................................................................................. 94 Configuration of the Scanner (Mail Transmission) .................................................... 95 Preparations.......................................................................................................... 95 Installation Overview............................................................................................. 95 Enabling the Port and Setting TCP/IP................................................................... 95 Configuring the E-mail Environment ..................................................................... 96 Configuration of the Scanner (Save to a Mailbox)................................................... 100 Installation Overview........................................................................................... 100 Enabling the Port and Setting TCP/IP................................................................. 100 Registering a Mailbox ......................................................................................... 101 Configuration of the Job Template .......................................................................... 104 Preparations........................................................................................................ 104 Installation Overview........................................................................................... 104 Enabling the Port and Setting the IP Address..................................................... 104 Configuring the SNMP Port................................................................................. 106 Configuring the Computer................................................................................... 106 Configuration of the Scanner (Save to a Computer) ............................................... 107 Preparations........................................................................................................ 107 Installation Overview........................................................................................... 107 Enabling the Port and Setting the IP Address..................................................... 108 3 Configuring the Computer....................................................................................109 Configuration of the Job Flow...................................................................................110 Preparations ........................................................................................................110 Installation Overview............................................................................................110 Enabling the Ports and Setting the IP Addresses................................................110 Configuring the Computer....................................................................................112 13 Using the iFax Service ...........................................................................................113 iFax Overview...........................................................................................................114 Preparations .............................................................................................................114 System Requirements for the Machine................................................................114 Installation Procedure...............................................................................................115 Installation Overview............................................................................................115 Enabling the Port and Setting TCP/IP .................................................................115 Configuring the E-mail Environment ....................................................................116 Testing iFax .........................................................................................................119 14 Problem Solving .....................................................................................................121 SMB..........................................................................................................................122 Troubleshooting ...................................................................................................122 Notes and Restrictions.........................................................................................123 NetWare ...................................................................................................................126 When you cannot print ........................................................................................126 When "Switch the machine off" is displayed .......................................................128 When the print output is not as you expected .....................................................128 When no notification is received ..........................................................................129 TCP/IP......................................................................................................................130 Troubleshooting ...................................................................................................130 Notes and Restrictions.........................................................................................132 CentreWare Internet Services ..................................................................................134 Troubleshooting ...................................................................................................134 Scanner Features.....................................................................................................135 Notes and Restrictions.........................................................................................135 E-Mail Features ........................................................................................................136 Troubleshooting ...................................................................................................136 Index...............................................................................................................................137 4 1 Before Using the Machine This chapter describes how to use this guide. z Preface .........................................................................................................6 z Related Information Sources ........................................................................7 Guides Supplied....................................................................................... 7 z Using This Guide ..........................................................................................8 Prerequisite Knowledge ...........................................................................8 Organization of this Guide........................................................................8 Conventions .............................................................................................9 1 Before Using the Machine Preface Before Using the Machine Thank you for selecting the Fuji Xerox Document Centre C450/C360/C250. This guide describes a number of configuration procedures for using this machine on a network. Please read this guide thoroughly to obtain the best performance on the machine. After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine. Refer to the User Guide for the copier operation, clearing paper jams, daily maintenance, setting various items and safety information. For details about optional accessories, also refer to the guide provided with each optional accessory. Since the machine is equipped with anti-counterfeit features, in some rare cases, certain kinds of documents may be unable to copy. 1 In this msanual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures. As a member of the International Energy Star Program, Fuji Xerox confirms this product satisfies the requirements for International Energy Star Program standards. Fuji Xerox shares the global concern about environmental conservation and has integrated that concern in its business activities–from research and development to disposal. We have implemented a number of programs to lessen the burden on the environment. For example, we have totally eliminated ozone-depleting chlorofluorocarbons from our manufacturing facilities. We are committed to leadership in the conservation of resources by reusing and recycling post-consumer waste material such as paper, cartridges, and parts from our customer's copiers and printers. Along with our efforts to make environmental values a part of the Fuji Xerox culture, Document Centre C450/C360/C250 adopts recycled components that satisfy our strict quality standards. Important Note: This equipment will be inoperable when main power fails. 6 Related Information Sources Related Information Sources Guides Supplied We provide the following guides for optimum usage of the machine. Included Manuals Several manuals are included with this product. They are referred to as accompanying manuals. These accompanying manuals include descriptions on configurations and operation of the product. The below manuals are included with the machine. „User Guide This guide describes all the necessary steps for copy/print/scan/fax, clearing paper jams, daily care, setting the various items and safety information. „Network Administrator Guide (this guide) This document is aimed toward network administrators, as a guide to setting up the network environment. „Quick Reference Guide Introduces the main features of the machine, as well as simple operating instructions. „Manual (HTML) A guide to installing print drivers, configuring the printer environment, etc. This manual is included in the CentreWare Utilities CD-ROM. Guides for Optional Accessories Optional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for the Document Centre C450/C360/C250. These User Guides are referred to as "guides for optional accessories". Guides for optional accessories are provided in two forms, printed or as On-line Help. Guides for optional accessories describe all the necessary steps for operating optional accessories and installing software. 7 Before Using the Machine This section describes the guides provided for the machine. 1 1 Before Using the Machine Using This Guide Before Using the Machine This section describes the organization of this guide. This guide has been produced for network administrators where Document Centre C450/C360/C250 is installed. When reading this guide, read the chapter that is of particular relevance to the operation you are performing. Prerequisite Knowledge This guide assumes that the operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. For details about the environment of the personal computer in use, basic knowledge of networking environments, and how to operate a personal computer, refer to the manuals provided with the personal computer, operating system, and network system. 1 Organization of this Guide This guide consists of the following chapters. „1 Before Using the Machine Describes how to use this document, as well as cautions on using the product safely and legally. „2 Product Overview Describes basic information such as identifying the major components, how to switch the machine on and off and how to use the touch screen. „ 3 Installation When Using the Parallel Port Describes how to install the machine using the parallel interface. „ 4 Installation When Using the USB Port Describes how to install the machine using the USB interface. „ 5 Installation When Using TCP/IP (LPD/Port9100) Describes how to install the machine using TCP/IP (LPD/Port9100) protocol. „ 6 Installation When Using NetWare Describes how to install the machine to a NetWare network. „ 7 Installation When Using a Microsoft Network (SMB) Describes how to install the machine to a Microsoft Networks (SMB). „ 8 Installation When Using Internet Printing Protocol (IPP) Describes how to install the machine to enable Internet printing. „ 9 Installation When Using EtherTalk Describes how to install the machine to an EtherTalk network. 8 Using This Guide „ 10 Using the CentreWare Internet Services Describes how to use CentreWare Internet Services. Before Using the Machine „ 11 E-mail Describes how to use the e-mail service on this machine. „ 12 Using the Scan Service Describes how to use the scan service on this machine. „ 13 Using the iFax Service Describes how to use the Internet fax (iFax) service on this machine. „ 14 Problem Solving 1 Describes how to solve the problems you may encounter. Conventions z In this document, "Computer" refers to a personal computer or workstation. z The following icons are used in this guide. Important Indicates important information which you should read. Note z Indicates additional information on operations or features. The following conventions are used in this guide: " " :The cross-reference is within this manual. " " :Refers to names of features, and touch screen messages and input text. [ ] :Refers to folders, files, applications, button or menu names displayed in the touch screen, as well as the names of menus, commands, windows, or dialog boxes displayed on the computer screen and their button and menu names. < > button:Indicates a hardware button on the control panel. < > key :Indicates a key on the keyboard of the computer. z For radio buttons, the checked item is the selected item. 9 2 Product Overview This chapter describes the names of each component, features and tools, switching on and off of the machine, cable connections, and the operation of the touch screen. z Machine Components.................................................................................12 z Services and Features................................................................................18 z Tools ...........................................................................................................22 z Power On/Off ..............................................................................................24 z Interface Cables..........................................................................................26 z Control Panel ..............................................................................................28 z Internal Fonts..............................................................................................31 2 Product Overview Machine Components This section describes the main components and their functions of the Document Centre C450/C360/C250 (hereinafter called "the machine"). Main Body Product Overview „4 Tray Model 1 2 2 3 4 5 6 7 8 9 10 No. Component Function 1 Document cover Holds the document down. 2 Document glass Load documents here. 3 Control panel It consists of operation buttons, LED indicators and a touch screen. Refer to "Control Panel" (P.28). 4 Center output tray (Output tray) Copies and prints are delivered here facing down. 5 Paper stopper Set upright for use when making copies or prints. 6 Power switch Switches the power of the machine on/off. 7 Front cover Open this cover to access the insides of the machine to replace consumables. 8 Tray 1, 2, 3, 4 Load papers here for copying. 9 Tray 5 (Bypass) Used for loading non-standard paper (thick-stock paper, and other special media) that cannot be loaded in trays 1 to 4. 10 Locking casters Used for locking the wheels of the machine. Lock these casters after moving the machine to its installation site. 12 Machine Components „Left Side and Back Product Overview „Tandem Tray Model + Side Output Tray 2 20 * No. The tandem tray model is available for the Document Centre C450 only. Component Function 11 Top left cover Push up the unlock lever to access the insides of the machine to clear paper jams and replace consumables. 12 Duplex module cover Open this cover to access the insides of the machine to clear paper jams when the duplex module is installed. 13 Left center cover Open this cover to access the insides of the machine to clear paper jams. 14 Bottom left cover Open this cover to access the insides of the machine to clear paper jams. 15 RESET button This button automatically turns the machine off when a current leakage is detected. 16 Parallel interface connector Use this interface to connect to a computer using a centronics standard interface cable. 17 10Base-T/100Base-TX connector Connect a network cable. 18 Fax interface connector Use this interface to connect to the fax kit 13 2 Product Overview No. Component Function 19 USB2.0 Interface Connector (optional) Connect a USB cable. 20 Side output tray Copies and prints are delivered here facing up. The side output tray is an optional accessory. „Internal Components Product Overview 21 22 26 2 23 24 25 No. Component Function 21 Stopper Fastens the handle in place. 22 Toner cartridges Four toner (image forming powder) cartridges are provided, Black (K), Cyan (C), Magenta (M) and Yellow (Y). 23 Handle Press this down to unlock the stopper when replacing the drum cartridges. 24 Drum cartridges (A1, A2, A3, A4) A drum cartridge comprises photosensitive elements. Drum cartridges are arranged in order A1, A2, A3 and A4 from the left as you face the main body. 25 Toner collection bottle cover Toner collection bottles (B) for collecting used toner are located on the other side of this cover. Open this cover to access the insides of the machine to replace the toner collection bottles. 26 Fuser (E) Fuses the printed image on the paper by fusing the toner. Do not touch this unit as it is extremely hot. 14 Machine Components „Duplex Automatic Document Feeder 1 2 4 3 5 6 7 Product Overview 8 2 No. Component Function 1 indicator This indicator lights to confirm that the document is loaded correctly. 2 Wheel Turn this wheel to clear paper jams. 3 Left cover Open this cover to access the insides of the machine to clear paper jams. 4 Inner cover Open this cover to access the insides of the machine to clear paper jams. 5 Document guides Use this guides to align the edges of the document. 6 Document feeder tray Load documents here. 7 Document output tray Receives scanned documents. 8 Document feeder glass This part scans the document. Note • In text descriptions, the Duplex Automatic Document Feeder is abbreviated as "Document Feeder". 15 2 Product Overview „Telephone Line Connectors Product Overview 2 1 5 4 2 3 No. Name stamped on Name on the touch the machine cover screen Function 1 OP.TEL – Use this interface to connect an external telephone receiver fitted with an extra G3 kit (optional). Do not connect to the TEL connector; external telephones cannot be connected to the TEL connector. 2 TEL – Use this interface to connect an external telephone. Do not use this interface for external telephones when they are fitted with an extra G3 kit (optional). 3 LINE 1 Line 1 Connect to a public telephone network. 4 LINE 2 Line 2 Connect to a public telephone network. 5 LINE 4 Line 4 Connect to a public telephone network. Note • The fax function may not be available depending on the model. An optional package is necessary. For details, contact our Customer Support Center. • OP.TEL, LINE 2, and LINE 4 are optional. 16 Machine Components „Finisher B 1 2 7 Product Overview 3 4 5 6 No. Component 2 Function 1 button When a paper jam occurs, press this button. This opens the finisher top cover so that you can clear the paper jam. 2 Finisher tray Stapled paper is delivered to this tray. 3 Front cover Open this cover to replace staples and clear staple jams. 4 Staple cartridge This cartridge contains staples. Remove this cartridge to replace staples and clear staple jams. 5 Stand This stand connects the finisher section to the main body. 6 Finisher interface top cover Open this cover to access the insides of the machine to clear paper jams. Before opening this cover, be sure to move the finisher to the right. 7 Center tray exit cover Note Open this cover to access the insides of the machine to clear paper jams. • Finisher B is optional. In text descriptions, the finisher B is abbreviated as finisher. 17 2 Product Overview Services and Features The following features are provided in a network environment. Product Overview z Print z CentreWare Internet Services z Scan z e-mail z iFax Print This section describes the environment where this machine is able to provide print services. 2 This machine can be used as a local printer by directly connecting to a computer, or as a network printer when connecting to a network. Enable the necessary port using the control panel. When Using the Printer as a Local Printer When using as a local printer, the machine can be connected by the following methods. z Parallel :connect this machine and a computer using a parallel interface cable. z USB :connect this machine and a computer using a USB interface cable. When Using the Printer as a Network Printer When using as a network printer, the machine can be connected by the following methods. 18 z LPD :When communicating with machine using the TCP/IP protocol. z NetWare :When managing this machine using a NetWare server. z SMB :When printing from this machine using Microsoft Networks. z IPP :When printing from this machine via an Internet. z Port9100 :When Port9100 is in use. z EtherTalk :When printing from Macintosh machines. PostScript3 kit (optional) is required. Services and Features Supported Operating Systems Connection method Local connection Ether Talk TCP/ IP TCP/ IP Apple Talk LPD Protocol - - TCP/ IP TCP/ IP IPX/ SPX Net BEUI TCP/ IP  *3     Windows 98  *3     Windows Me  *3   Windows NT 4.0       Windows 2000  *1        Windows XP  *1      *1      2 *4 UNIX Macintosh Product Overview USB2.0  SMB Port 9100 Parallel Windows Server 2003 NetWare IPP Port Windows 95 O S Network connection *2 *2 *5 *1: USB2.0 extension kit (optional) is required. Also the computer to be connected requires a USB2.0 port. *2: PostScript3 kit (optional) is required. Only Mac OS X 10.2.x/10.3.3 are supported. *3: Use our TCP/IP direct print utility for Windows 95/98 and Windows ME. *4: PostScript3 kit (optional) and Unix filter are required to print PostScript data. *5: Supports Mac OS 7.5 or later, 8.x, 9.x, Mac OS X 10.2.x/10.3.3. For details about network environments, refer to the manual in the CentreWare Utilities CD-ROM. CentreWare Internet Services The CentreWare Internet Services provides services such as displaying the status of this machine and jobs and altering configurations using a Web browser in a TCP/IP environment. For settings as a printer, the [Properties] screen of the services allow the users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine. The following are functions offered under each tab within the CentreWare Internet Services when the machine is enabled with Internet Services. Tab name Main function Service Printing files from client computers. Job Displaying a list of jobs and job history, and deleting jobs. Status Displaying the machine status. Displaying status of the paper trays, output trays and consumables such as toners. 19 2 Product Overview Tab name Main function Product Overview Property Displaying and setting of the following items. Displaying the machine information, structure information such as memory and printing language, configuring the counter, paper trays and papers, [Energy Saving] mode, mail notice, Internet Services and port activation, and editing of the fax address numbers and mailboxes. Port settings Protocol Settings Emulation settings Memory settings Maintenance Displaying error history information. Support Displaying support information. Scan There are the following scan services. 2 Note • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center. „Scanner (Mail Transmission) Documents can be scanned and transmitted via e-mail. „Scanner (Save to a Mailbox) Documents can be scanned and saved into a mailbox. When the machine is connected to a TCP/IP network, scanned documents in a mailbox can be retrieved from a networked computer. „Job Template The job template is a configuration file for defining scanning conditions. Specify a job template for the document to be scanned in as data. Scanned document will be stored into a hard disk on this machine, then transmitted automatically to a networked computer (server). „Scanner (Save to a Computer) When the machine is connected to a network which can use either the FTP or SMB protocol, the scanned document can be saved on a networked computer. „Job Flow Scan Scanning is performed according to a job flow. 20 Services and Features E-mail There are the following e-mail types. Note • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center. „Scanner (Mail Transmission) Scanned documents can be converted into an electronic format and transmitted via email. E-mail with attachments in either TIFF or PDF format can be sent to this machine from computers. Received mail will automatically be printed. „Mail Notice When the machine is configured with the rejected IP addresses notice or rejected mail domains notice, a mail notice can be sent to a specified recipient. 2 „Job Completion Notice When a computer has submitted a job to the machine, its completion can be notified by e-mail. iFax Unlike conventional fax machines which utilize public phone lines, this machine can transmit or receive scanned data as a mail attachment using either corporate networks or the Internet. Note Product Overview „Mail Print • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center. 21 2 Product Overview Tools The following tools are provided with this machine. Configurable items vary by the tools. „Control Panel The control panel is located at the center on top of the machine. It consists of operation buttons, LED indicators and a touch screen. Product Overview The Touch Screen is located at the center of the control panel. Messages required for operation and feature buttons are displayed on this display. You can directly touch the buttons and tabs displayed in the touch screen to set features or to instruct operations in screens. „CentreWare Internet Services The CentreWare Internet Services provides services such as displaying the status of this machine as a printer and its print data, altering configurations and operating on mailboxes using a Web browser in a TCP/IP environment. 2 For settings as a printer, the [properties] screen of the services allow the users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine. „CentreWare Utilities CentreWare utilities is included in the CentreWare Utilities CD-ROM. It is a tool to enable operations on devices and various applications within one window. Therefore, it will reduce the inconvenience of using various tools and the effort of print driver configurations. Print output and fax transmission can be performed by drag and drop of the document files. Also, this tool enables the remote operation of mailbox registration and scan configuration. When a print job is submitted from a computer, the machine status such as out of paper, toner low, paper jam, starting and completing the job, will be displayed. It also allows the users to confirm the print data processing status, and to pause, restart, and stop the print jobs. „CentreWare EasyAdmin CentreWare EasyAdmin is a tool to reduce the management tasks for printers, faxes, and scanners. It allows the user to centrally configure multiple items on multiple devices from a computer. Note • CentreWare EasyAdmin is sold separately. The relation of the tools and their configurable items are as follows. Please note that the description in this manual is focused on the configuration from the control panel. Control panel CentreWare Internet Services Enabling the port   Setting an IP address     (change only)  U U    Item Setting the e-mail environment Registering mailboxes 22  CentreWare Utilities CentreWare EasyAdmin (LPD only) Tools Item Address book Control panel CentreWare Internet Services CentreWare Utilities CentreWare EasyAdmin  U U    U Confirming the printer status U   U Authentication information  U U  : Configurable : Partly configurable U: Not configurable Product Overview Confirming the print data (jobs) status 2 23 2 Product Overview Power On/Off Switch on the power before operating the machine. The machine is ready for operation within 45 seconds after the power is switched on. Turn the machine off at the end of the day or when it is not in use for a long period of time. Also, use [Power Saving] feature when not in use for a while to reduce the power consumption. Important • Switching off the power of the machine may cause loss of data being processed. Product Overview Refer to "Power Saver Mode" under "Chapter 2 Product Overview" of the User Guide for details of the [Power Saver] feature. Note • If the power is off, all functions of the machine will stop. Do not turn off if the machine is used all day for receiving faxes. Powering On The procedure for turning on the power is as follows. 2 1 Press the power switch to the <|> position to turn the power on. Note • The "Please wait..." message indicates that the machine is warming up. The machine cannot be used while it is warming up. After about 45 seconds, the machine becomes ready for use. Note • When the power does not come on, check if the RESET button is in a reset state (button pressed in). Powering Off The procedure for turning the power off is as follows. Important • Switching off the power of the machine may cause loss of data being processed. 1 Before turning the power off, make sure that all copy or print jobs have completely finished. Also, make sure that the indicator and indicator are not lit. Important • Never turn the power off in the following instances: - While data is being received - While jobs are being printed - While jobs are being copied - While a scan is being executed - While jobs are being faxed 24 Power On/Off 2 Press the power switch to the < side. > Important • Power off processing is performed internally on the machine for a while after the power switch is turned off. Therefore, do not unplug the power cord from the power outlet immediately after turning the power switch off. Product Overview Note • Before you turn the power back on after turning it off, first make sure that the display has gone out. 2 25 2 Product Overview Interface Cables When connecting this machine directly to a computer, use either the parallel interface or USB interface. When connecting to a network, use the Ethernet interface. Using the Parallel Interface Product Overview This section describes the installation procedure for a parallel interface. Note 2 • When connecting with a computer using the parallel interface, our parallel interface cable (optional) is required. Refer to "List of Options" under "Chapter 17 Specifications" in the User Guide for details of optional products. 1 Insert the connector of the interface cable into the machine's parallel interface connector and fasten it with the clips on either side of the connector. 2 Connect the other end of the interface cable to the computer. 3 Switch on the machine. 4 Restart the computer. For details of setting items, refer to "Installation When Using the Parallel Port" (P.33). Using the USB Interface The USB interface (optional) supports USB2.0. This section describes the installation procedure for the USB interface. 1 Connect a USB interface cable to the USB2.0 interface connector on the rear of the machine. 2 Connect the other end of the USB interface cable to the computer. 3 Switch on the machine. 4 Restart the computer. For details of setting items, refer to "Installation When Using the USB Port" (P.37). 26 Interface Cables Using the Ethernet Interface The Ethernet interface supports the following 2 types. z 100Base-TX z 10Base-T This section describes the installation procedure for the Ethernet interface. Connect a network cable to the Ethernet interface connector. Note 2 Product Overview 1 • Prepare a network cable suitable for your network connection. When changing the network cable, consult our customer engineers. Switch on the machine. 2 27 2 Product Overview Control Panel The following describes the names and functions of components on the control panel. 2 1 34 5 6 7 8 9 Product Overview 001 002 003 016 017 018 004 005 006 019 020 021 1 2 3 10 007 008 009 022 023 024 4 5 6 11 010 011 012 025 026 027 7 8 9 12 013 014 015 028 029 030 0 # 13 C 2 21 No. 20 Component 19 18 17 16 15 14 Function 1 Brightness dial Adjusts the brightness of the touch screen. Use this dial to adjust the brightness of touch screen when it is too dark to read. 2 Touch screen This touch screen displays messages required for operation and buttons for various features. You can directly touch the touch screen to instruct operations in screens and set features. 3 indicator This indicator lights when data is being received from a client. 4 indicator This indicator lights when data is stored in the machine's memory. You can check stored documents in the [Stored Documents List]. Refer to "Print Report/List" under "Chapter 13 Machine Status" in the User Guide for details of [Stored Documents List]. 28 5 Pressing this button allows you to confirm or cancel currently executing or completed jobs, or to confirm or print saved documents. In text descriptions, this button is indicated as the button. 6 Press this button to open the Review screen. In this screen, you can check a list of the status of copy, fax, and scan features whose settings have changed from the defaults. You can also check the destination information for sending faxes and e-mail. In text descriptions, these buttons are indicated as the button. 7 Pressing this button allows you to confirm the machine status, meters and the state of consumables, and print reports. In text descriptions, this button is indicated as the button. 8 When this button is pressed, the UserID input screen is displayed for System Administration mode or Login Setup/Auditron Administration. In text descriptions, this button is indicated as the button. 9 If the machine is not operated for a while, the machine's power consumption is lowered to enter the Power Saver mode. In the Power Saver mode, this button is lit. To cancel the Power Saver mode, press this button again. In text descriptions, this button is indicated as the button. Control Panel No. Component Function Returns the statuses of all displayed services to their default values. The machine will be reset to the state after it is turned on. In text descriptions, these buttons are indicated as the button. 11 Select this button to temporarily stop a continuous copy job or printing to give another job higher priority. During an interrupt, the Interrupt indicator is lit. Pressing the Interrupt button again cancels the interrupt and the previous operation is resumed. In text descriptions, this button is indicated as the button. 12 Press this button to stop the current copy job or communications. In text descriptions, this button is indicated as the button. 13 Press this button to start copying or scanning. In text descriptions, this button is indicated as the button. 14 Numeric keypad Press these buttons to enter the number of copies, passwords and other numerical values. In text descriptions, these buttons are indicated as the "numeric keypad". 15 Used to specify a destination phone number for fax or e-mail. In text descriptions, this button is indicated as the . 16 (Clear) Press this button if you have entered the wrong numerical value with the numeric keypad. In text descriptions, this button is indicated as the button. 17 Used to insert a pause into a destination number. In text descriptions, this button is indicated as the button. 18 Used to call a custom feature. Used to display the menu screen. In text descriptions, this button is indicated as the button. 19 Refer to "Screen Defaults" under "Chapter 11 Setups" in the User Guide for how to assign features to buttons. You can change the features that appear in the menu. Refer to "Screen Defaults" under "Chapter 11 Setups" in the User Guide for details of operation. 20 One touch button panels The one touch button panels. You can leaf through panels to display 001 to 030, 031 to 060, 061 to 070. M01 to M20 are reserved for job memory. These correspond to registered jobs 01 to 20. 21 One touch buttons Specify a recipient with one touch. Registered preset recipient numbers 001 to 070 are supported. 29 Product Overview 10 2 2 Product Overview Customizing of the Control Panel You can customize the buttons and items on the [Menu] screen. Assigning a Feature to Custom Buttons By assigning a feature to Custom buttons (, , and ), you can switch to that feature without returning to the [Menu] screen. Important • The factory default settings for these buttons are, "Copy" for the 1st button, and none for the 2nd and 3rd buttons. Product Overview Refer to "Screen Defaults" under "Chapter 11 Setups" in the User Guide for how to assign features to the buttons. Attach the labels included in this product when you have changed the assignment. If you have used a feature for which no label is provided, use a blank label and write down the feature using a permanent marker and attach it to the appropriate Custom button. Customizing the [Menu] Screen You can customize the types of features and the location of buttons on the [Menu] screen. The following shows the factory default settings. 2 Refer to "Screen Defaults" under "Chapter 11 Setups" in the User Guide for details of assignment operations. Note 30 • When the feature is not available the button will not be displayed. Also, if the feature is unavailable due to hardware problems, the button will be grayed out. z Copy z Fax/Internet Fax z E-mail z Scan to Mailbox z Network Scanning z Scan to FTP/SMB z Check Mailbox z Stored Programming z Job Flow Sheets z Language z Setup Menu z Print Mode z Fax Receiving Mode z Activity Report z Auto Gradation Adjustment Internal Fonts Internal Fonts The following fonts are available as standard. Refer to the manual in the CD-ROM included with the PostScript3 kit for the optional PostScript fonts. • European Stroke fonts Outline fonts HP-GL/2 and ESCPK • Roman • Sans Serif PDF • • • • • • • Arial Arial Itaric Arial Bold Arual Bold Italic Courier Courier Italic Courier Bold • • • • • • • Courier Bold Italic Symbol Times New Roman Times New Roman Bold Italic ITC Zepf Dingbats GoldSEMM Gold SAMM PCL • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • CG Times CG Times Italic CG Times Bold CG Times Bold Italic Univers Medium Univers Medium Italic Univers Bold Univers Bold Italic Univers Medium Condensed Univers Medium Condensed Italic Univers Bold Condensed Univers Bold Condensed Italic Antique Olive Antique Olive Italic Antique Olive Bold CG Omega CG Omega Italic CG Omega Bold CG Omega Bold Italic Garamond Antiqua Garamond Kursiv Garamond Halbfett Garamond Kursiv Halbfett (Default): Courier Courier Italic Courier Bold Courier Bold Italic Letter Gothic Letter Gothic Italic Letter Gothic Bold Albertus Medium Albertus Extra Bold Clarendon Condensed Coronet Marigold Arial Arial Italic Arial Bold Arial Bold Italic Times New Times New Italic • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique CourierPS CourierPS Oblique CourierPS Bold CourierPS Bold Oblique SymbolPS Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Bookman Demi Italic Helvetica Narrow Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Narrow Bold Oblique New Century Schoolbook Roman New Century Schoolbook Italic New Century Schoolbook Bold New Century Schoolbook Bold Italic ITC Avant Garde Book ITC Avant Garde Book Oblique ITC Avant Garde Demi ITC Avant Garde Demi Oblique ITC Zapf Chancery Medium Italic ITC Zapf Dingbats European 31 Product Overview Stroke fonts (for PCL5 and HP-GL/2) 2 2 Product Overview Product Overview 2 32 KO PCL5 • • • • • • Muyngio Gothic R- Gothic Graphic Kungso Saemmul TC PCL5 and ESCPK • Sou tail • • • • • • T-Myungio T-Gothic TR-Gothic T-Graphic T-Kungso T-Saemmul 3 Installation When Using the Parallel Port This chapter describes how to install the machine when using the parallel interface. z Preparations ...............................................................................................34 z Installation Procedure .................................................................................34 3 Installation When Using the Parallel Port Preparations Prepare the following items to install the machine when using the parallel interface. Installation When Using the Parallel Port z A parallel interface cable z The CentreWare Utilities CD-ROM: included with this product. Installation Procedure Installation Overview The machine can be connected directly to a computer using a parallel interface cable. Other computers on the same network can also print via the computer that the machine is connected to. The following is the configuration procedure to use a parallel interface. 3 z Configuration on the machine Configuring the parallel port on the machine. z Configuration on the computer Installing the Print Driver Configuration on the Machine The following describes the configuration procedure to use the parallel interface on the machine. Note • The configuration can also be performed using CentreWare Internet Services. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Connect a parallel interface cable to the parallel interface connector on the machine. 2 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 3 Enable the parallel port. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [Parallel] and then select [Change Settings]. 5) Select [Parallel] and then select [Change Settings]. 6) Select [Enabled] and then select [Save]. 34 Installation Procedure 4 Configure the following items as necessary. z Print Mode Configure the decomposer used for printing. PJL Specify whether to enable PJL. z Auto Eject Time If no data is received for a certain duration, the data so far received by the machine will automatically be printed. z Adobe Communication Protocol Configure the protocol defining the communication method between PostScript printers and a host. z Bi-directional Communication Configure the parallel port for either half duplex transmission or full duplex transmission. z Input Prime After receiving an input prime signal, the machine will reset itself. This signal is only valid when [Print Mode] is [HP-GL/2] mode. Note • Adobe Communication Protocol can be configured when the PostScript3 kit (optional) is installed. • Configuration items except bi-directional communication do not need to be changed from the default value for normal use. They may be necessary depending on the operating system on the computer. 5 Select [Close] repeatedly until the [System Settings] screen is displayed. 6 Select [Exit]. 7 After the machine is restarted, print out [Settings List] to confirm that the parallel port is enabled. 8 Turn off the computer. 9 Connect a parallel interface cable to the parallel interface on the computer. 10 Restart the computer. Configuration on the Computer The following describes the configuration procedure for the computer. In order to print from the machine, the computer needs to have the print driver installed. Refer to the manual contained in the CentreWare Utilities CD-ROM for the print driver installation procedure. 35 Installation When Using the Parallel Port z 3 4 Installation When Using the USB Port This chapter describes how to install the machine when using the USB interface. z Preparations ...............................................................................................38 z Installation Procedure .................................................................................38 4 Installation When Using the USB Port Preparations Prepare the following items to install the machine when using the USB interface. Installation When Using the USB Port 4 z A USB cable z The CentreWare Utilities CD-ROM: included with this product. Installation Procedure Installation Overview The machine can be connected directly to a computer using a USB cable. The following is the procedure to use a parallel interface. z Configuration on the Machine Configuring the USB port on the machine. z Configuration on the Computer Installing the Print Driver Configuration on the Machine The following describes the configuration procedure to use the USB interface on the machine. Note • The configuration can also be performed using CentreWare Internet Services. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Display the USB port configuration screen. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [USB] and then select [Change Settings]. 5) Select [USB - Port] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 3 Configure the following items as necessary. z Print Mode Configure the decomposer used for printing. z PJL Specify whether to enable PJL. 38 Installation Procedure z Auto Eject Time If no data is received for a certain duration, the data so far received by the machine will automatically be printed. z Adobe Communication Protocol Configure the protocol defining the communication method between PostScript printers and a host. Select [Close] repeatedly until the [System Settings] screen is displayed. 5 Select [Exit]. 6 After the machine is restarted, print out [Settings List] to confirm that the USB port is enabled. 7 Connect the USB cable to the machine's USB2.0 interface connector. Configuration on the Computer The following describes the configuration procedure for the computer. In order to print from the machine, the computer needs to have the print driver installed. Refer to the manual contained in the CentreWare Utilities CD-ROM for the print driver installation procedure. You can also print from a Macintosh using USB. You will need an optional PostScript3 kit. Refer to the manual contained in the CD-ROM for the print driver installation procedure. 39 Installation When Using the USB Port 4 4 5 Installation When Using TCP/IP (LPD/Port9100) This chapter describes how to install the machine when using TCP/IP (LPD/ Port9100) protocol. z Preparations ...............................................................................................42 z Installation Procedure .................................................................................42 5 Installation When Using TCP/IP (LPD/Port9100) Preparations Prepare the following items to install the machine when using TCP/IP (LPD/Port9100) protocol. Installation When Using TCP/IP (LPD/Port9100) z A network environment where TCP/IP can be used. z The CentreWare Utilities CD-ROM: included with this product. z PostScript3 Kit (if using Macintosh): optional Installation Procedure Installation Overview The machine can be connected to computers using TCP/IP (LPD/Port9100) protocol. The following is the procedure to use TCP/IP(LPD/Port9100) protocol. z Configuration on the Machine Configuring TCP/IP (LPD/Port9100) on the machine. z Configuration on the Computer Installing the Print Driver 5 Configuration on the Machine The following describes the configuration procedure to use TCP/IP (LPD/Port9100) protocol on the machine. First enable the LPD Port or Port9100 port, then assign the IP address. Note • The configuration can also be performed using CentreWare Internet Services or CentreWare Utilities. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable either the LPD port or the Port9100 port as appropriate. In this example, the LPD port is enabled. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [LPD] and then select [Change Settings]. 5) Select [Port Status] and select [Change Settings]. 42 Installation Procedure 6) Select [Enable] then select [Save]. 3 Set the IP address If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask and gateway address. 1) Select [Close] repeatedly until the [Network Settings] screen is displayed. 3) Select [TCP/IP - Get IP Address] and select [Change Settings]. 4) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 4. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 5) Select [TCP/IP - IP Address] and select [Change Settings]. 6) Enter the IP address using the numeric keypad. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [Next]. 7) Select [Save]. 8) Configure [TCP/IP - Subnet Mask] and [TCP/IP - Gateway Address] as the above. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 4 Select [Close] repeatedly until the [System Settings] screen is displayed. 5 Select [Exit]. 6 After the machine is restarted, print out [Settings List] to confirm that the LPD port is enabled. Configure the LPD as necessary. Refer to "LPD" (P.74) for the LPD configuration. Also if using Port 9100, configure as necessary. Refer to "Port9100" (P.77) for the Port9100 configuration. Configuration on the Computer The following describes the configuration procedure for the computer. In order to print from the machine, the computer needs to have the print driver installed. Refer to the manual contained in the CentreWare Utilities CD-ROM for the print driver installation procedure. You can also print from a Macintosh using TCP/IP (LPD). You will need an optional PostScript3 kit. Refer to the manual contained in the CD-ROM included with this product for the print driver installation procedure. 43 Installation When Using TCP/IP (LPD/Port9100) 2) Select [Protocol Settings]. 5 6 Installation When Using NetWare This chapter describes how to use the machine when using NetWare network. z Preparations ...............................................................................................46 z Installation Procedure .................................................................................46 6 Installation When Using NetWare Preparations Prepare the following items to install the machine when using NetWare network. z A NetWare server z The CentreWare Utilities CD-ROM: included with this product Installation Procedure Installation Overview Installation When Using NetWare The machine supports PServer mode both for the NetWare Directory Service and Bindery Service. PServer mode enables the machine to function as a print server and to capture print jobs in the print queue to output. The printer created for the machine consumes one file server license. Note • The machine does not support Remote Printer (RPrinter) Mode. „Supported Interfaces z 100Base-TX z 10Base-T „Supported Frame Types 6 z Ethernet II specification z IEEE802.3 specification z IEEE802.3 / IEEE802.2 specification z IEEE802.3 / IEEE802.2 / SNAP specification Note • The machine will send packets of each frame type on the network, and will initialize for the same frame type as the first reply packet received. However, if there are multiple protocols running on the same network, use Ethernet II specification. Configuration on the Machine The following describes the configuration procedure to connect the machine to a NetWare network. Note • Configuration can also be performed using the Network configuration tools included in CentreWare Internet Services or CentreWare Utilities. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Confirm the device name and network address. Print [Settings List] and confirm the device name and network address printed under the NetWare item. 2 Configure the machine using the CentreWare Utilities CD-ROM. There is no need to activate the NetWare port on the machine prior to configuration when using the CentreWare Utilities CD-ROM. Refer to the manual contained in the CentreWare Utilities CD-ROM for the configuration procedure. 46 Installation Procedure Configuration on the Computer In order to print from the machine, the computer needs to have the print driver installed. Refer to the manual contained in the CentreWare Utilities CD-ROM for the print driver installation procedure. Installation When Using NetWare 6 47 7 Installation When Using a Microsoft Network (SMB) This chapter describes how to install the machine when using a Microsoft Network (SMB). z Preparations ...............................................................................................50 z Installation Procedure .................................................................................50 7 Installation When Using a Microsoft Network (SMB) Preparations Prepare the following items to use the machine when using a Microsoft Network (SMB). z z A network environment where either TCP/IP or NetBEUI can be used. The CentreWare Utilities CD-ROM: included with this product. Installation Procedure Installation When Using a Microsoft Network (SMB) Installation Overview The machine can be connected to computers using Microsoft Networks (SMB). Depending on the network environment, the machine may need to be configured with an IP address, subnet mask and gateway address. Confirm with the network administrator and set up the necessary items. The following is the procedure to connect the machine to a Microsoft Network (SMB). z Configuration on the machine Enabling the SMB port on the machine. z Configuration of the computer Installing the print driver Configuration on the Machine The following describes the configuration procedure to connect the machine to Microsoft Networks (SMB). First enable the SMB port, then set the IP address. 7 Note • The configuration can also be performed using the IP configuration tools included in CentreWare Internet Services or CentreWare Utilities. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable the SMB port. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [SMB] and then select [Change Settings]. 5) Select [Port Status] and then select [Change Settings]. 50 Installation Procedure 6) Select [Enabled] then select [Save]. 3 Set the IP address If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask and gateway address. 1) Select [Close] repeatedly until the [Network Settings] screen is displayed. 2) Select [Protocol Settings]. 3) Select [TCP/IP - Get IP Address] and select [Change Settings]. 4) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 4. 4 Select [Close] repeatedly until the [System Settings] screen is displayed. 5 Select [Exit]. Installation When Using a Microsoft Network (SMB) 6 After the machine is restarted, print out [Settings List] to confirm that the SMB port is enabled. 7 Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 5) Select [TCP/IP - IP Address] and select [Change Settings]. 6) Enter the IP address using the numeric keypad. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [Next]. 7) Select [Save]. 8) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". Note • If using the NetBEUI protocol, select NetBEUI as the protocol used by SMB for the port configuration using CentreWare Internet Services. Configure the SMB as necessary. Refer to "SMB" (P.69) for the SMB configuration. Configuration of the Computer The following describes the configuration procedure for the computer. In order to print from the machine, the computer needs to have the print driver installed. Refer to the manual contained in the CentreWare Utilities CD-ROM for the print driver installation procedure. 51 8 Installation When Using Internet Printing Protocol (IPP) This chapter describes how to install the machine when using Internet Printing Protocol (IPP). z Preparations ...............................................................................................54 z Installation Procedure .................................................................................54 8 Installation When Using Internet Printing Protocol (IPP) Preparations Prepare the following items to install the machine when using Internet Printing Protocol (IPP). z A network environment where TCP/IP can be used. z The CentreWare Utilities CD-ROM: included with this product. Installation Procedure Installation When Using Internet Printing Protocol (IPP) Installation Overview The machine can be connected to computers using IPP. The following is the procedure to connect the machine to enable Internet Printing (IPP). z Configuration on the machine Enabling the IPP port on the machine z Configuration of the computer Installing the print driver Configuration on the Machine The following describes the configuration procedure to enable Internet Printing (IPP) on the machine. First enable the IPP port, then set the IP address. Note • The configuration can also be performed using IP configuration tools included in CentreWare Internet Services or CentreWare Utilities. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 8 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable the IPP port. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [IPP] and then select [Change Settings]. 5) Select [Port Status] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 54 Installation Procedure 3 Set the IP address. If the IP address is already set, this step is not necessary. Also, in the environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask and gateway address. 1) Select [Close] repeatedly until the [Network Settings] screen is displayed. 2) Select [Protocol Settings]. 3) Select [TCP/IP - Get IP Address] and select [Change Settings]. 4) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 4. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 6) Enter the IP address using the numeric keypad. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [Next]. 7) Select [Save]. 8) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 4 Select [Close] repeatedly until the [System Settings] screen is displayed. 5 Select [Exit]. 6 After the machine is restarted, print out [Settings List] to confirm that the IPP port is enabled. Configure the IPP as necessary. Refer to "IPP" (P.76) for the IPP configuration. Installation When Using Internet Printing Protocol (IPP) 5) Select [TCP/IP - IP Address] and select [Change Settings]. 8 Configuration of the Computer The following describes the configuration procedure for the computer. In order to print from the machine, the computer needs to have the print driver installed. Refer to the manual contained in the CentreWare Utilities CD-ROM for the print driver installation procedure. 55 9 Installation When Using EtherTalk This chapter describes how to install the machine when using EtherTalk network. z Preparations ...............................................................................................58 z Installation Procedure .................................................................................58 9 Installation When Using EtherTalk Preparations Prepare the following items to install the machine when using EtherTalk network. z A network environment where EtherTalk can be used. z PostScript3 kit: optional Installation Procedure Installation Overview The machine can be connected to computers using EtherTalk network. The following is the procedure to connect the machine to EtherTalk network. z Configuration on the machine Setting EtherTalk on the machine. z Configuration of the computer Installing the print driver Installation When Using EtherTalk Configuration on the Machine The following describes the configuration procedure to connect the machine to EtherTalk network. Enable the EtherTalk port Note • EtherTalk can be configured when a PostScript3 kit (optional) is installed. • The configuration can also be performed using CentreWare Internet Services or CentreWare Utilities. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 9 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable the EtherTalk port. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [EtherTalk] and select [Change Settings]. 5) Select [Port Status] and select [Change Settings]. 58 Installation Procedure 6) Select [Enabled] then select [Save]. 3 Select [Close] repeatedly until the [System Settings] screen is displayed. 4 Select [Exit]. 5 After the machine is restarted, print out [Settings List] to confirm that the EtherTalk port is enabled. Configure EtherTalk as necessary. Refer to "EtherTalk" (P.68) for EtherTalk configuration. Configuration of the Computer The following describes the configuration procedure for the computer. In order to print from the machine, the computer needs to have the print driver installed. Refer to the manual contained in the CD-ROM included in the PostScript3 kit. Installation When Using EtherTalk 9 59 10 Using CentreWare Internet Services This chapter describes how to use CentreWare Internet Services. z Preparations ...............................................................................................62 z Installation Procedure .................................................................................62 z Network Setting Items for CentreWare Internet Services ...........................65 10 Using CentreWare Internet Services Preparations Prepare the following items to use CentreWare Internet Services. z A computer which can use TCP/IP as the network protocol. z Configuration on the Machine - IP address - Subnet mask - Gateway address Refer to "Problem Solving" (P.121) when any troubles occur during the configuration. Installation Procedure Installation Overview CentreWare Internet Services provides services such as displaying the status of the machine as a printer and jobs, and altering configurations using a web browser in a TCP/IP environment. For setting as a printer, the properties screen of the services allow the users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine. Using CentreWare Internet Services Follow the procedure below to use CentreWare Internet Services. z Configuration on the machine Configure the machine to be able to use CentreWare Internet Services. First enable the Internet service port, then set the IP address. z Confirmation of the configuration Confirm whether the machine is set to use CentreWare Internet Services. Configuration on the Machine The following describes the configuration procedure for using CentreWare Internet Services on the machine. First enable the Internet service port, then set the IP address. 10 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) Select [System Settings]. 2 Enabling the Internet service port on the machine. 1) Select [System Settings]. 2) Select [Network Settings]. 62 Installation Procedure 3) Select [Port Settings]. 4) Select [Internet Services (HTTP)] and then select [Change Settings]. 5) Select [Internet Service - Port] and then select [Change Settings]. 6) Select [Enable] then select [Save]. 7) Select [Close] repeatedly until the [Network Settings] screen is displayed. 3 Set the IP address If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Protocol Settings]. 2) Select [TCP/IP - Get IP Address] and select [Change Settings]. 3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 4. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 4) Select [TCP/IP - IP Address] and select [Change Settings]. 5) Enter the IP address using the numeric keypad. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [Next]. 6) Select [Save]. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 4 Select [Close] repeatedly until the [System Settings] screen is displayed. 5 Select [Exit]. 6 After the machine is restarted, print out [Settings List] to confirm that the Internet service port is enabled. Confirmation of the Configuration 10 Connect to CentreWare Internet Services from a computer. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. Using CentreWare Internet Services 7) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. 63 10 Using CentreWare Internet Services z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). • If the "Logon Setup" feature is enabled on the machine, enter the UserID and password in [User ID] and [Password]. Contact the System Administrator about the UserID and password. • Enter an address beginning with "https" rather than "http" into the address column in the browser if encrypted communication is employed. Example of the IP address entry https://192.168.1.1 Example of the Internet address entry https://xxx.yyyy.zz.vvv Refer to "Problem Solving" (P.121) if CentreWare Internet Services is not displayed. Using CentreWare Internet Services 10 64 Network Setting Items for CentreWare Internet Services Network Setting Items for CentreWare Internet Services CentreWare Internet Services enable you to alter various settings on the machine from a computer. This section describes about the network settings. Ethernet ...................................................................................................................................... 65 Parallel........................................................................................................................................ 66 USB ............................................................................................................................................ 67 EtherTalk.................................................................................................................................... 68 SMB ........................................................................................................................................... 69 NetWare ..................................................................................................................................... 71 TCP/IP........................................................................................................................................ 72 LPD ............................................................................................................................................ 74 SNMP ......................................................................................................................................... 75 IPP .............................................................................................................................................. 76 Port9100 ..................................................................................................................................... 77 LDAP ......................................................................................................................................... 78 E-mail ......................................................................................................................................... 79 HTTP.......................................................................................................................................... 82 Note • Click [Help] at the bottom left of the CentreWare Internet Services screen for details on the setting items. The following browsers have been confirmed to operate with CentreWare Internet Services. Microsoft Internet Explorer ver.6.0 Service Pack1 or later. Using CentreWare Internet Services z Ethernet This section describes the settings for the Ethernet interface. 10 1 Start a web browser. 65 10 Using CentreWare Internet Services 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [+] on the left of [Port Settings] to display the items in the folder. 5 Click [Ethernet]. 6 Set the communication speed for the Ethernet interface using the [Ethernet Settings] pull-down menu. 7 Reflect the value as the machine’s setting value. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. Using CentreWare Internet Services Parallel This section describes the settings for the parallel interface. 10 1 66 Start a web browser. Network Setting Items for CentreWare Internet Services 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [+] on the left of [Port Settings] to display the items in the folder. 5 Click [Parallel]. 6 Select the [Enable] check box to enable [Bi-Directional Communications]. 7 Set [Auto Eject Time] 8 Set the protocol using the [Adobe Communication Protocol] pull-down menu. Note 9 • This can be set only when an optional PostScript3 kit is connected. Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". Using CentreWare Internet Services 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. USB This section describes the settings for the USB interface. 10 1 Start a web browser. 67 10 Using CentreWare Internet Services 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [+] on the left of [Port Settings] to display the items in the folder. 5 Click [USB]. 6 Set [Auto Eject Time]. 7 Set the protocol using the [Adobe Communications Protocol] pull-down menu. Note 8 • This can be set only when an optional PostScript3 kit is connected. Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. Using CentreWare Internet Services 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. EtherTalk This section describes the settings for EtherTalk. 10 Note 1 68 • EtherTalk can be set only when an optional PostScript3 kit is connected. Start a web browser. Network Setting Items for CentreWare Internet Services 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [EtherTalk]. 6 Set [Printer Name]. 7 Set [Zone Name]. 8 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. Using CentreWare Internet Services SMB This section describes the settings for SMB. 10 1 Start a web browser. 69 10 Using CentreWare Internet Services 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [SMB]. 6 Set [Workgroup]. 7 Set [Host Name]. 8 Set [Maximum Sessions]. 9 Select the [Enable] check box to enable [TBCP Filter]. Note • This can be set only when an optional PostScript3 kit is connected. 10 Select the [Enable] check box to enable [Unicode Support]. 11 Select the [On] check box when using [Auto Master Mode]. 12 Select the [On] check box when using [Encrypt Password]. 13 Reflect the values as the machine’s setting values. Using CentreWare Internet Services 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. 10 70 Network Setting Items for CentreWare Internet Services NetWare This section describes the settings for NetWare. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [NetWare]. 6 Set [Host Name]. 7 Select an operation mode from the [Active Mode] pull-down menu. 8 Set [File Server Name]. 9 Set [Polling Interval]. 10 Set [Number of Searches]. 11 Set [Password]. Using CentreWare Internet Services 3 10 1) Enter [Password]. 2) Re-enter the same password in [Re-enter Password]. 12 Select the [Enable] check box to enable [TBCP Filter]. Note • This can be set only when an optional PostScript3 kit is connected. 13 Set [Tree Name]. 14 Set [Context Name]. 15 Select a frame type from the [Frame Type] pull-down menu. 16 Select the [Enable] check box to enable [Active Discovery]. 71 10 Using CentreWare Internet Services 17 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. TCP/IP This section describes the settings for TCP/IP. Using CentreWare Internet Services 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note 10 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [TCP/IP]. 6 Set [Host Name]. 7 Select how to obtain an IP address from the [Get IP Address] pull-down menu. 8 Set [IP Address]. Note 72 • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). • This item is not necessary if either [DHCP], [BOOTP], [RARP], or [DHCP/Autonet] has been selected from the [Get IP Address] pull-down menu. Network Setting Items for CentreWare Internet Services 9 Set [Subnet Mask] and [Gateway Address]. Note 10 • This item is not necessary if either [DHCP], [BOOTP], [RARP], or [DHCP/Autonet] has been selected from the [Get IP Address] pull-down menu. Set the DNS information. 1) Select the [DHCP] check box if using DHCP for [Get DNS Address]. 2) Set [DNS Address 1 - 3]. Note • This item is not necessary if [DHCP] has been specified for [Get DNS Address]. 3) Set [DNS Name]. 4) Select the [On] check box when using [Generate Domain Search List Automatically]. 5) Set [Domain Name 1 - 3]. 6) Set [Timeout]. 7) Select the [On] check box to enable [Dynamic DNS Update]. 11 Set the WINS information. 1) Select the [DHCP] check box if using DHCP for [Get WINS Server Address]. 2) Set [Primary WINS Server Address]. Note • This item is not necessary if either [DHCP] or [DHCP/Autonet] has been specified for [Get WINS Server Address]. 3) Set [Secondary WINS Server Address]. Note 12 • This item is not necessary if either [DHCP] or [DHCP/Autonet] has been specified for [Get WINS Server Address]. Set the Access Control List information. Using CentreWare Internet Services 1) Select the [Enable] check box. 2) Click the [Edit] button. A screen to enter the user name and password will be displayed. 3) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. 4) Set [IP Filter]. 5) Set [IP Address Mask]. 6) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 7) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 8) The right frame on the web browser will change to the machine reboot display. 10 9) Click the [Back] button until the TCP/IP settings screen is displayed. 13 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. 73 10 Using CentreWare Internet Services LPD This section describes the settings for LPD. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). Using CentreWare Internet Services 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [LPD]. 6 Set [Port Number]. 7 Select the [Enable] check box to enable [TBCP Filter]. Note • This can be set only when an optional PostScript3 kit is connected. 8 Set [Connection Time-Out]. 9 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. 10 Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. 74 Network Setting Items for CentreWare Internet Services SNMP This section describes the settings for SNMP. Note • When managing the machine using a software such as the CentreWare, enable the SNMP port. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [SNMP]. 6 When changing the community name, set all [Community Name (Read Only)], [Community Name (Read/Write)], and [Community Name (Trap Notification)]. 7 Set [System Administrator]. 8 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 10 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note Using CentreWare Internet Services Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. 75 10 Using CentreWare Internet Services IPP This section describes the settings for the IPP port. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note Using CentreWare Internet Services 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [IPP]. 6 Set [Add Port Number]. 7 Select the [Enable] check box to enable [TBCP Filter]. Note 10 • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). • This can be set only when an optional PostScript3 kit is connected. 8 Select the [Enable] check box to enable [Administrator Mode]. 9 Select the [Enable] check box to enable [DNS]. 10 Set [Connection Time-Out]. 11 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. 76 Network Setting Items for CentreWare Internet Services Port9100 This section describes the settings for Port9100 port. Note • Enable the Port9100 port when using HP-UX. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [Port9100]. 6 Set [Port Number]. 7 Select the [Enable] check box to enable [TBCP Filter]. Note • This can be set only when an optional PostScript3 kit is connected. 8 Set [Connection Time-Out]. 9 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 10 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note Using CentreWare Internet Services • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. 77 10 Using CentreWare Internet Services LDAP This section describes the settings for the LDAP port. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). Using CentreWare Internet Services 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [LDAP]. 6 Set [LDAP Server Address]. 7 Set [Port Number]. 8 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note 10 • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 9 78 Click [Reboot]. The machine will reboot and the setting value will be reflected. Network Setting Items for CentreWare Internet Services E-mail Enabling the Ports This section describes the procedure to enable the ports which are used for the e-mail feature and iFax feature. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [Port Status]. 5 Enable the ports which are used for the e-mail feature. 1) Select the [Enable] check box for [Receive E-mail] and when using the iFax feature. 2) Select the [Enable] check box for [Mail Notice Service] when using the mail notice or job completion notice feature. 6 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 10 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note Using CentreWare Internet Services http://xxx.yyyy.zz.vvv • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. 79 10 Using CentreWare Internet Services Setting Items This section describes the setting items for the E-mail feature and iFax feature. Using CentreWare Internet Services Note • Click [Help] at the bottom left of the CentreWare Internet Services screen for details on the setting items. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note 3 10 • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). Set the e-mail address for the machine and administrator. 1) Click [Machine Details]. 2) Set [Administrator E-mail Address]. 3) Set [Machine E-mail Address]. 80 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [TCP/IP]. 6 Set [Host Name]. Network Setting Items for CentreWare Internet Services 7 Set the DNS information. Note • The DNS settings are required when the addresses for a POP3 server and a SMTP server are set with the domain name rather than their IP addresses. 1) Select the [DHCP] check box if using DHCP for [Get DNS Address]. 2) Set [DNS Address 1 - 3]. Note • This item is not necessary if [DHCP] has been specified for [Method to Get the DNS Address]. 3) Set [DNS Name]. 4) Select the [On] check box when using [Generate Domain Search List Automatically]. 5) Set [Domain Name 1 - 3]. 6) Set [Connection Time-Out]. 7) Select the [Enable] check box to enable [Dynamic DNS Update]. 8 Click [E-mail]. 9 Set the protocol using the [Receiving Protocol] pull-down menu. Note 10 Set the print method using the [Print Mail Headers and Contents] pull-down menu. Note 11 • Set this item when using the iFax feature. Set the print method using the [Auto Print Delivery Confirmation Mail] pull-down menu. Note • Set this item when using the mail print feature. Set [Maximum E-mail Size]. Set the number of pages when dividing the mail transmission. Note • Set this item when using the scanner (mail transmission) or iFax feature. 14 Select the [Enable] check box to enable [Auto Print Error Mail]. 15 Set [Split Size of Outgoing Mail]. Note 16 Select the [Enable] check box to enable [Response to Read Status (MDN)]. Note 17 • Set this item when using the iFax feature. • Set this item when using the iFax or mail print feature. Set the POP3 server information. Note • Set this item when using the iFax or mail print feature and POP3 is specified for [Receiving Protocol]. 1) Set [POP3 Server Address], [POP3 Port Number], and [POP Receive Authentication]. 10 2) Set [POP3 Server Check Interval]. 3) Set [POP User Name]. 4) Enter [POP User Password]. 18 Set [SMTP Server Address]. Note 19 Using CentreWare Internet Services 13 • Set this item when using the mail print feature. Set the print method using the [Print iFax Headers and Contents] pull-down menu. Note 12 • Set this item when using the iFax or mail print feature. • Set this item when using the scanner (mail transmission), iFax, mail notice, or job completion notice feature. Set [SMTP Port Number]. 81 10 Using CentreWare Internet Services 20 Set the authentication method using the [SMTP Send Authentication] pull-down menu. Note 21 Set [SMTP Authentication User Name]. Note 22 • Set this item when using the scanner (mail transmission), iFax, mail notice, or job completion notice feature. Set [SMTP Authentication Password]. Note 23 • Set this item when using the scanner (mail transmission), iFax, mail notice, or job completion notice feature. • Set this item when using the scanner (mail transmission), iFax, mail notice, or job completion notice feature. Set the mail exchange restrictions. Note • Set this item when using the iFax or mail print feature. 1) Select either [Enable Receive] or [Disable Receive] from the [Domain FilteringReceive] pull-down menu. 2) Click [Edit Domain List]. 3) Specify the domain to be permitted if permit is selected, or the domain to be rejected if reject is selected. 4) Click the [Apply New Settings] button. 5) Click the [Back] button until the [E-mail] screen is displayed. 24 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Using CentreWare Internet Services Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. HTTP This section describes the settings for the HTTP port. 10 1 82 Start a web browser. Network Setting Items for CentreWare Internet Services 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [+] on the left of [Protocol Settings] to display the items in the folder. 5 Click [HTTP]. 6 Set [Port Number]. 7 Set [Maximum Sessions]. 8 Set [Connection Time-Out]. 9 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. A screen to enter the user name and password will be displayed. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. „Encrypting HTTP Communication The communication data between the machine and networked computers can be encrypted when using HTTP. The SOAP port, Internet service port and IPP port use HTTP. The SSL and TLS protocols are used to encrypt the communication data. Also, a public key and certificate are used to decrypt the data. The public key and certificate can be generated using CentreWare Internet Services. The certificate is valid for a year. Also, an existing certificate can be imported into the machine. Refer to the CentreWare Internet Services online help for how to import the certificate. Note • Encrypting HTTP communication enables the encrypted transmission of data (SSL encryption communication) while printing. Refer to the CentreWare Internet Services online help for information on how to encrypt data. This section describes the procedure to generate the certificate using CentreWare Internet Services and how to establish encrypted communication. 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 83 Using CentreWare Internet Services 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. 10 10 Using CentreWare Internet Services z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note • If specifying the port number, type " : " immediately after the address and specify "80" (the default port number). 3 Click the [Properties] tab. 4 Click [+] on the left of [Security] to display the items in the folder. 5 Click [General Security]. 6 Generate the Certificate. 1) Click the [Generate Certificate] button. 2) Set [Size of Public Key]. 3) Set [Issuer]. 4) Click the [Generate Certificate] button. A screen to enter the user name and password will be displayed. 5) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111" and the default password value is "x-admin". Using CentreWare Internet Services 7 Refresh the web browser. 8 Click [+] on the left of [Security] to display the items in the folder. 9 Click [General Security]. 10 Select the [Enable] check box for [HTTPS]. Display the items in the folder. 11 Set [Port Number]. 12 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings] button. 2) The right frame on the web browser will change to the machine reboot display. 3) Click [Reboot]. The machine will reboot and the setting value will be reflected. Enter an address beginning with "https" rather than "http" into the address column in the browser when accessing CentreWare Internet Services if encrypted communication is enabled. z Example of the IP address entry https://192.168.1.1 z Example of the Internet address entry https://xxx.yyyy.zz.vvv 10 84 11 E-mail This chapter describes the configuration to utilize the services using e-mail on the machine. z E-mail Overview..........................................................................................86 z Preparations ...............................................................................................87 z Installation Procedure .................................................................................88 11 E-mail E-mail Overview The machine is capable of exchanging e-mails. The following features are available by exchanging e-mails. E-mail 11 z Scanner (mail transmission) z iFax z Mail print z Mail notice z Job completion notice Note • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center. Scanner (Mail Transmission) Documents can be scanned and transmitted via e-mail. iFax Unlike conventional fax machines which utilize public phone lines, the machine can transmit or receive scanned data as an e-mail attachment using either corporate networks or the Internet. Mail Print E-mail with attachments in either TIFF or PDF format can be sent to the machine from computers. Received e-mail will automatically be printed. Mail Notice When the machine is configured with the rejected IP addresses notice or rejected mail domains notice, a mail notice about the rejection can be sent to a specified recipient. Domain Reject Notice When [IP Reject Notice] or [Domain Reject Notice] is selected for [Mail Notice Settings] in CentreWare Internet Services, a mail notice about the rejection can be sent to a specified recipient. Job Completion Notice When a computer has submitted a job to the machine, its completion can be notified by e-mail. 86 Preparations Preparations The following items are required in order to use the e-mail feature. Required items differ by the feature. Scanner (mail transmission) iFax E-mail print E-mail notice Job completion notice TCP/IP Address The TCP/IP address for the machine. E-mail is exchanged using TCP/IP.      Subnet mask Necessary when the network is divided into subnets. Gateway address Necessary when multiple networks are connected by gateways. Administrator e-mail address Set the machine administrator's e-mail address.      The machine e-mail address Used as the sender address when the machine is transmitting e-mail.      DNS server address Required when the addresses for a POP3 server and a SMTP server are set with a domain name format rather than their IP addresses. SMTP server address The machine uses a SMTP server to transmit e-mail. The SMTP server can also be used for receiving e-mail.      SMTP authenticatio n user If the SMTP server requires authentication, specify the authentication user name. POP3 server If a POP3 server is used to receive e-mails, register the machine’s email address and user to the POP3 server. Also, it is necessary to set the POP3 server address on the machine. POP user name Set the POP receiving user address. E-mail Description Item 11  : Necessary to set : Set as required Network Environment Settings A user account registration E-mail Environment Settings Enable the port and configure the machine e-mail address, TCP/IP environment, and e-mail server from the machine. Note • The configuration can also be performed using CentreWare Internet Services. 87 11 E-mail Installation Procedure Installation Overview This section describes the configuration procedure to use the e-mail feature on the machine. The following two steps are necessary to use the e-mail feature. z Enabling the port and setting TCP/IP E-mail Set the machine to be able to use TCP/IP z Configuring the e-mail feature Set the e-mail function items on the machine. 11 Enabling the Port and Setting TCP/IP The following describes the configuration procedure to use TCP/IP on the machine. First enable the e-mail port, then set the IP address. Note • The configuration can also be performed using CentreWare Internet Services. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable the ports which are used for the e-mail feature. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Enable [Send E-mail] setting to use mail print. 5) Enable [Port Status] to use mail notice or job completion notice. 6) Select [Close] repeatedly until the [Network Settings] screen is displayed. 3 Set the IP address If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Close] repeatedly until the [Network Settings] screen is displayed. 2) Select [Protocol Settings]. 3) Select [TCP/IP - Get IP Address] and select [Change Settings]. 4) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 4. 88 Installation Procedure Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 5) Select [TCP/IP - IP Address] and select [Change Settings]. 6) Enter the IP address using the numeric keypad. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. 7) Select [Save]. Note • Enter addresses in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 4 Select [Close] repeatedly until the [System Settings] screen is displayed. 5 Select [Exit]. 6 After the machine is restarted, print out [Settings List] to confirm that the ports are enabled and TCP/IP is configured. Configuring the E-mail Feature The following describes the configuration procedure to use the e-mail feature. Note • The configuration can also be performed using CentreWare Internet Services. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Set the e-mail address, host name, and domain name. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Machine E-mail Address/Host Name]. 4) Select [E-mail Address] and then select [Change Settings]. 5) Enter the [E-mail Address] using the keyboard displayed. 6) Select [Save]. 7) Set the [Host Name] and [Domain Name] as above. 8) Select [Close]. 89 E-mail 8) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. 11 11 E-mail 3 Set the protocol for receiving e-mail. 1) Select [Other Settings]. 2) Select [E-mail Receive Protocol] and then select [Change Settings]. 3) Select either [SMTP] or [POP3] as appropriate for your environment. 4) Select [Save] and then select [Close]. „If [SMTP] Has Been Selected for the [E-mail Receive Protocol]. 1) Select [SMTP Server Settings] and set the following items for the SMTP server. E-mail z [SMTP Server Port Number] Enter a value in the range from 1 to 65535. „If [POP3] Has Been Selected for the [Mail Receiving Protocol]. 11 1) Select [POP3 Server Settings] and set the following items for the POP3 server. z [POP3 Server Setup] Select from [By IP Address] or [By Server Name]. z [POP3 Server IP Address] Enter if [By IP Address] has been selected for [POP3 Server Setup]. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. z [POP3 Server Name] Enter if [By Server Name] has been selected for [POP3 Server Setup]. z [POP3 Server Port Number] Enter a value in the range from 1 to 65535. z [POP3 Server Check Interval] Set the interval for checking the e-mail on the POP3 server. z [POP3 Server Login Name] Enter the name to login to the POP3 server. z [POP3 Server Password] Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not wish to set the password, leave it blank and select [Save]. z [POP3 Receiving Password Encryption] Select [On (APOP)] to encrypt the password. 2) Select [Save] and then select [Close]. 4 Configure the mail transmission 1) Select [SMTP Server Settings] and set the following items for the SMTP server. z [SMTP Server Setup] Select from [By IP Address] or [By Server Name]. z [SMTP Server IP Address] Enter if [By IP Address] has been selected for [SMTP Server Setup]. 90 Installation Procedure Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. z [SMTP Server Name] Enter if [By Server Name] has been selected for [SMTP Server Setup]. z [SMTP Server Port Number] Enter a value in the range from 1 to 65535. z • This configuration is not necessary if [SMTP] has been selected for the [Mail Receiving Protocol] and has already been configured. E-mail Note [E-mail Send Authentication] 11 Select one from [Off], [POP before SMTP], or [SMTP AUTH]. Note z • If [POP before SMTP] has been selected, the POP3 settings must be set. [SMTP AUTH Login Name] Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. z [SMTP AUTH Password] Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not wish to set the password, leave it blank and select [Save]. 2) Select [Close]. 5 Configure the Domain Filter Select [Domain Filter] and set the following items. z Domain filtering Select one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names]. z [Domain 1] - [Domain 50] Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter]. 6 Select [Close] repeatedly until the [System Settings] screen is displayed. 7 Select [Exit]. 8 After the machine is restarted, print out the Printer Settings List to confirm that each item is configured. 91 12 Using the Scan Service This chapter describes the configuration to utilize the scan services on the machine. z Scan Service Overview...............................................................................94 z Configuration of the Scanner (Mail Transmission)......................................95 z Configuration of the Scanner (Save to a Mailbox) ....................................100 z Configuration of the Job Template............................................................104 z Configuration of the Scanner (Save to a Computer).................................107 z Configuration of the Job Flow ...................................................................110 12 Using the Scan Service Scan Service Overview The machine is capable of scan services. The following functions are available by using scan services. Using the Scan Service z Scanner (mail transmission) z Scanner (save to a mailbox) z Job template scan z Scanner (save to a computer) z Job flow scan Note • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center. „Scanner (Mail Transmission) Documents can be scanned and transmitted via e-mail. 12 „Scanner (Save to a Mailbox) Documents which you would like to take in as data can be scanned and stored into a mailbox. Stored documents can be accessed from network computers. The mailbox also contains documents which have been sent from other fax machines addressed to a remote mailbox and provides access to network computers. „Job Template Scan The template is user-programmable, and contains parameters for the scanned document. You can apply the template to the scanned document on the machine. The scanned document will be saved to the hard disk of the machine and then sent automatically to the computer (server) such as an FTP or SMB server connected to the network. CentreWare Internet Services is used to create the templates and configure settings such as the destination for the file. Note • CentreWare Scanning Services (optional) can also be used to create the templates which are available only for FTP servers. Refer to the CentreWare documentation for more information. „Scanner (Save to a Computer) When the machine is connected to a network, scanned data can be stored on network computers using the FTP or SMB protocol. Documents which you would like to take in as data can be scanned and stored on network computers. „Job Flow Scan A scan can be performed using a job flow which has been created using an external editor. 94 Configuration of the Scanner (Mail Transmission) Configuration of the Scanner (Mail Transmission) Preparations Prepare the following to use the scanner (mail transmission) function. A registered mail account Using the Scan Service z A mail account for the machine needs to be registered. Note • Contact the System Administrator about mail account registration. Installation Overview This section describes the configuration procedure to use the scanner (mail transmission) function on the machine. The following is the procedure to use the scanner (mail transmission) function. z 12 Enabling the port and setting TCP/IP Enable the mail send port and mail receive port, and set IP addresses on the machine. z Configuring the e-mail environment Set the e-mail function items on the machine. Enabling the Port and Setting TCP/IP The following describes the configuration procedure to use TCP/IP on the machine. First enable the mail send port, then set the machine's IP address. Note • The configuration can also be performed using CentreWare Internet Services. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable the ports which are used for the scanner (mail transmission) function. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [Send E-mail] and then select [Change Settings]. 5) Select [Send E-mail - Port] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Close] repeatedly until the [Network Settings] screen is displayed. 95 12 Using the Scan Service 3 Set the IP address If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Protocol Settings]. Using the Scan Service 2) Select [TCP/IP - Get IP Address] and select [Change Settings]. 3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 4. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 4) Select [TCP/IP - IP Address] and select [Change Settings]. 5) Enter the IP address using the numeric keypad. Note 12 • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. 6) Select [Save]. 7) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 4 Select [Close] repeatedly until the [System Settings] screen is displayed. 5 Select [Exit]. 6 After the machine is restarted, print out [Settings List] to confirm that the mail send port is enabled and TCP/IP is configured. Configuring the E-mail Environment The following describes the configuration procedure to use the scanner (mail transmission) function. Note • The configuration can also be performed using CentreWare Internet Services. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 96 Configuration of the Scanner (Mail Transmission) 2 Set the e-mail address, host name, and domain name. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Machine E-mail Address/Host Name]. 4) Select [E-mail Address] and then select [Change Settings]. Using the Scan Service 5) Enter the [E-mail Address] using the keyboard displayed. 6) Select [Save]. 7) Set the [Host Name] and [Domain Name] as above. 8) Select [Close]. 3 Set the protocol for receiving e-mail. 1) Select [Others]. 2) Select [E-mail Receive Protocol] and then select [Change Settings]. 3) Select either [SMTP] or [POP3] as appropriate for your environment. 12 4) Select [Save] and then select [Close]. „If [SMTP] Has Been Selected for the [Mail Receiving Protocol] 1) Select [SMTP Server Settings] and set the following items for the SMTP server. z [SMTP Server Port Number] Enter a value in the range from 1 to 65535. „If [POP3] Has Been Selected for the [Mail Receiving Protocol] 1) Select [POP3 Server Settings] and set the following items for the POP3 server. z [POP3 Server Setup] Select from [By IP Address] or [By Server Name]. z [POP3 Server IP Address] Enter if [By IP Address] has been selected for [POP3 Server Setup]. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. z [POP3 Server Server Name] Enter if [By Server Name] has been selected for [POP3 Server Setup]. z [POP3 Server Port Number] Enter a value in the range from 1 to 65535. z [POP3 Server Check Interval] Set the interval for checking the e-mail on the POP3 server. z [POP3 Server Login Name] Enter the name to login to the POP3 server. 97 12 Using the Scan Service z [POP3 Server Password] Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not wish to set the password, leave it blank and select [Save]. z [POP3 Receiving Password Encryption] Select [On (APOP)] to encrypt the password. 2) Select [Save] and then select [Close]. Using the Scan Service 4 Configure the mail transmission 1) Select [SMTP Server Settings] and set the following items for the SMTP server. z [SMTP Server Setup] Select from [By IP Address] or [By Server Name]. z [SMTP Server IP Address] Enter if [By IP Address] has been selected for [SMTP Server Setup]. Note 12 • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [Next]. z [SMTP Server Name] Enter if [By Server Name] has been selected for [SMTP Server Setup]. z [SMTP Server Port Number] Enter a value in the range from 1 to 65535. Note z • This configuration is not necessary if [SMTP] has been selected for the [Mail Receiving Protocol] and has already been configured. [E-mail Send Authentication] Select one from [Off], [POP before SMTP], or [SMTP AUTH]. Note z • If [POP before SMTP] has been selected, the POP3 settings must be set. [SMTP AUTH Login Name] Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. z [SMTP AUTH Password] Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not wish to set the password, leave it blank and select [Save]. 2) Select [Close]. 5 Configure the Domain Filter Select [Domain Filter] and set the following items. z Domain filtering Select one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names]. z [Domain 1] - [Domain 50] Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter]. 98 6 Select [Close] repeatedly until the [System Settings] screen is displayed. 7 Select [Exit]. Configuration of the Scanner (Mail Transmission) 8 After the machine is restarted, print out [Settings List] to confirm that each item is configured. Using the Scan Service 12 99 12 Using the Scan Service Configuration of the Scanner (Save to a Mailbox) Installation Overview This section describes the configuration procedure to use the scanner (save to a mailbox) function on the machine. Using the Scan Service 12 The following is the procedure to use the scanner (save to a mailbox) function. z Enabling the port and setting TCP/IP First enable the Salutation port, then set the IP address. z Registering a mailbox A mailbox for storing the scanned data needs to be registered. Enabling the Port and Setting TCP/IP First enable the port (Salutation) for the scanner (save to a mailbox), then set the IP address. The procedure for setting the machine is as follows. Note • The configuration can also be performed using CentreWare Internet Services. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable the salutation port. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [Salutation] and then select [Change Settings]. 5) Select [Salutation - Port] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 3 Select [Close] repeatedly until the [Network Settings] screen is displayed. 4 Set the IP address. If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Close] repeatedly until the [Network Settings] screen is displayed. 2) Select [Protocol Settings]. 3) Select [TCP/IP - Get IP Address] and select [Change Settings]. 4) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 5. 100 Configuration of the Scanner (Save to a Mailbox) Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 5) Select [TCP/IP - IP Address] and select [Change Settings]. 6) Enter the IP address using the numeric keypad. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. 7) Select [Save]. 8) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 5 Select [Close] repeatedly until the [System Settings] screen is displayed. 6 Select [Exit]. 7 After the machine is restarted, print out [Settings List] to confirm that the salutation port is enabled and the IP addresses are configured. 12 Registering a Mailbox The following describes the procedure to register a mailbox for storing scanned documents. Documents stored in a mailbox can be taken into an application via the scan driver by a computer. A maximum of 200 mailboxes can be registered. The following items can be configured or changed. z Mailbox Name Set the name used for a mailbox. Up to 10 characters can be used for the name. z Password A password of up to 20 characters can be set. A password is not a mandatory setting. Passwords are valid only when the System Administrator password is set. z Check Password When the password is set, configure whether each operation (such as read or write) requires password restrictions. z Delete Documents After Retrieval Set whether to delete a document in the mailbox after the document is retrieved, printed, or transferred by a job flow. z Link Job Flow Sheet to Mailbox Set or change a link to a job flow, or select and run a job flow. The following describes the procedure to register a mailbox on the machine. 1 Using the Scan Service • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. 101 12 Using the Scan Service Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. Using the Scan Service 2 Select [Setup Menu]. 3 Select [Mailbox]. 4 Select a box to register and then select [Create/Delete]. Note 12 5 • Mailboxes that have not been registered are displayed as "(Not In Use)". Set a password. „When Setting a Password 1) Select [On]. 2) Enter the password using the numeric keypad then select [Save]. The [Mailbox XXX – Create / Delete] screen is displayed. XXX indicates the mailbox number to register. Note • The password entered is displayed as "*". If you make a mistake while entering the password, press the button and enter the password again. „When not Setting a Password 1) Select [Off] and select [Save]. The [Mailbox XXX – Create / Delete] screen is displayed. XXX indicates the mailbox number to register. 6 Configure other items as necessary. Select an item to configure and select [Change Settings]. When the setting is completed, select [Save]. „Mailbox Name Set the name used for a mailbox. Up to 10 characters can be entered. Note 102 • The buttons on the control panel can also be used for the entry. Configuration of the Scanner (Save to a Mailbox) „Check Password When the password is set, configure whether each operation (such as read or write) requires password restrictions. z Save (Write) A password entry is required when selecting a mailbox. z Print/Delete (Read) Using the Scan Service A password entry is required when printing or deleting a document in a mailbox. z Always A password is required for both the above operations. „Delete Document After Retrieval Set whether to delete a document in the mailbox after the document is retrieved, printed, or transferred by a job flow. z Save 12 The document is kept. z Delete The document is deleted. „Delete Documents with Expiry Date When an [Document Expiry Time] is set in [Mailbox] under [System Settings], expired documents are deleted at the specified time. „Link a Job Flow Sheet to a Mailbox 7 Set or change a link to a job flow, or select and run a job flow. Confirm the entries made in the [Setup Menu] screen and select [Close]. 8 Select [Close] repeatedly until the [System Settings] screen is displayed. 9 Select [Exit]. 103 12 Using the Scan Service Configuration of the Job Template Preparations The below environment is required to use the job template scan function on the machine Using the Scan Service z Using with FTP For information on the required FTP server, refer to the CentreWare Scan Services (optional) user documentation. z Using with SMB To use SMB forwarding, your computer should have one of the below operating systems installed that supports folder sharing. • Microsoft Windows 95/98 • Microsoft Windows Me 12 • Microsoft Windows NT 4.0 • Microsoft Windows 2000 • Microsoft Windows Server 2003 • Microsoft Windows XP Installation Overview This section describes the configuration procedure to use the job template scan function on the machine. The following is the procedure to use the job template scan function. z Enabling the port and setting TCP/IP Enable the SNMP port, Internet service port and FTP port or SMB port, and set IP addresses on the machine. z Configuring the SNMP port Configure the transport protocol for the SNMP port using CentreWare Internet Services. Enabling the Port and Setting the IP Address In order to use CentreWare scan service on the machine, enable the port and set the IP address. The procedure for setting the machine is as follows. Note • The configuration can also be performed using CentreWare Internet Services. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 104 Configuration of the Job Template 2 Enable the SNMP port. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [SNMP] and then select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Close]. 3 Enable the SMB port or FTP client port and Internet service (HTTP) port as above. Note • The FTP client port is enabled when using CentreWare Scan Services (optional). 4 Select [Close]. 5 Set the IP address. If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Close] repeatedly until the [Network Settings] screen is displayed. 2) Select [Protocol Settings]. 3) Select [TCP/IP - Get IP Address] and select [Change Settings]. 4) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 6. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 5) Select [TCP/IP - IP Address] and select [Change Settings]. 6) Enter the IP address using the numeric keypad. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. 7) Select [Save]. 8) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 6 Select [Close] repeatedly until the [System Settings] screen is displayed. 7 Select [Exit]. 8 After the machine is restarted, print out [Settings List] to confirm that the ports are enabled and TCP/IP is configured. 105 Using the Scan Service 5) Select [SNMP - Port] and then select [Change Settings]. 12 12 Using the Scan Service Configuring the SNMP Port Configure the transport protocol for the SNMP port using CentreWare Internet Services. Using the Scan Service 1 Start a web browser. 2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the key. z Example of the IP address entry http://192.168.1.1 z Example of the Internet address entry http://xxx.yyyy.zz.vvv Note 12 • If specifying the port number, type " : " immediately after the address and specify "80" (the port number by the factory setting). 3 Click the [Properties] tab. 4 Click [Start Port]. 5 Select the [UDP] check box under [SNMP]. 6 Reflect the values as the machine’s setting values. 1) Click the [Apply New Settings]. 2) Enter the System Administrator UserID and password into [User Name] and [Password], and click [OK]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) The right frame on the web browser will change to the machine reboot display. 4) Click [Reboot]. The machine will reboot and the setting value will be reflected. Configuring the Computer For information about the computer configuration procedure, refer to Operating Environment in CentreWare Scan Service (separately sold), and for information about the installation procedure, refer to CentreWare Scan Service Installation Guide. When creating a Job Template using CentreWare Internet Services, refer to its online help. 106 Configuration of the Scanner (Save to a Computer) Configuration of the Scanner (Save to a Computer) Preparations Prepare the following to use the scanner (save to a computer) function. When using with FTP transmission, one of the following FTP servers is required. z Microsoft Windows Server 2003 The FTP service of Microsoft Internet Information Server 6.0. z Microsoft Windows NT Server 4.0, Microsoft Windows 2000 Server, Microsoft Windows NT Workstation 4.0, Microsoft Windows 2000 Professional, or Microsoft Windows XP. The FTP service of Microsoft Internet Information Server 3.0. z 12 Novell NetWare The FTP service of NetWare 5.x Refer to the manual provided with the software for how to configure the FTP service. „Using with SMB When using with SMB transmission, a computer running on the following OS which includes a shared folder function is required. z Microsoft Windows 98 z Microsoft Windows Me z Microsoft Windows NT 4.0 z Microsoft Windows 2000 z Microsoft Windows Server 2003 z Microsoft Windows XP Installation Overview This section describes the configuration procedure to use the scanner (save to a computer) function on the machine. The following is the procedure to use the scanner (save to a computer) function. z Enabling the port and setting TCP/IP Enable the FTP port or SMB port and set the machine's IP address. z Using the Scan Service „Using with FTP Preparing a FTP folder or SMB folder Create a shared folder on the computer. 107 12 Using the Scan Service Enabling the Port and Setting the IP Address In order to use the scanner (save to a computer) service, enable a port (SMB or FTP client) and set the IP address. The procedure for setting the machine is as follows. Note • The configuration can also be performed using CentreWare Internet Services or CentreWare Utilities. • Enable the SOAP port and the SNMP port in most cases. Using the Scan Service Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. Note • If the password is set, the [Login] screen is displayed. 2) If the password is set, enter the password using the numeric keypad and select [Confirm]. If the password is no set, proceed to step 3. Note • The default value for the password is "11111". 3) Select [System Settings]. 12 2 When using the SMB protocol, enable the SMB port. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [SMB] and then select [Change Settings]. 5) Select [SMB- Port] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Close]. 3 When using the FTP protocol, enable the FTP client port. 1) Select [FTP Client] and then select [Change Settings]. 2) Select [FTP Client - Port] and select [Change Settings]. 3) Select [Enabled] then select [Save]. 4) Select [Close] repeatedly until the [Network Settings] screen is displayed. 4 Set the IP address If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Protocol Settings]. 2) Select [TCP/IP - Get IP Address] and select [Change Settings]. 3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 5. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 4) When [Manual] is selected, select [TCP/IP - IP Address] and select [Change Settings]. 5) Select [TCP/IP - IP Address] and select [Change Settings]. 108 Configuration of the Scanner (Save to a Computer) 6) Enter the IP address using the numeric keypad. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. 7) Select [Save]. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 5 Select [Close] repeatedly until the [System Settings] screen is displayed. 6 Select [Exit]. 7 After the machine is restarted, print out [Settings List] to confirm that either the SMB port or FTP client port is enabled and the IP addresses are configured. Configuring the Computer The following describes the configuration procedure for the computer. A shared folder to store scanned data is required. Create a folder on the computer and configure it as shared. 109 Using the Scan Service 8) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. 12 12 Using the Scan Service Configuration of the Job Flow Preparations In order to use the job flow scan function on the machine, the following software is required. Using the Scan Service z CentreWare Easy Operator CentreWare Easy Operator is in the CentreWare Utilities CD-ROM supplied with the machine. Installation Overview This section describes the configuration procedure to use the job flow scan function on the machine. 12 The following is the procedure to use the job flow scan function. z Enabling the port and setting TCP/IP Enable the SOAP port, SNMP port, and Internet service port, and set IP addresses on the machine. z Configuring the SNMP port Configure the transport protocol for the SNMP port using CentreWare Internet Services. z Configuring the computer Install CentreWare Easy Operator on the computer. Enabling the Ports and Setting the IP Addresses In order to use the job flow service, enable the SOAP port, SNMP port, and Internet service port, and set IP addresses. The procedure for setting the machine is as follows. Note • The configuration can also be performed using CentreWare Internet Services. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable the SOAP port. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [SOAP] and select [Change Settings]. 5) Select [SOAP - Port Status] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 110 Configuration of the Job Flow 7) Select [Close]. 3 Enable the SNMP port. 1) Select [Network Settings]. 2) Select [Port Settings]. 3) Select [SNMP] and then select [Change Settings]. 5) Select [Enabled] then select [Save]. 6) Select [Close]. 4 Enable the Internet service (HTTP) port as above. 5 Select [Close]. 6 Set the IP address. If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Protocol Settings]. 2) Select [TCP/IP - Get IP Address] and select [Change Settings]. 3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 7. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 4) When [Manual] is selected, select [TCP/IP - IP Address] then [Change Settings]. 5) Select [TCP/IP - IP Address] and then select [Change Settings]. 6) Enter the IP address using the numeric keypad. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. 7) Select [Save]. 8) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as the above. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 7 Select [Close] repeatedly until until the [System Settings] screen is displayed. 8 Select [Exit]. 9 After the machine is restarted, print out [Settings List] to confirm that the SOAP port is enabled and the IP addresses are configured. 111 Using the Scan Service 4) Select [Port Status] and select [Change Settings]. 12 12 Using the Scan Service Configuring the Computer Install CentreWare EasyOperator on the computer. Refer to the manual contained in the CentreWare Utilities CD-ROM for the installation procedure. Using the Scan Service 12 112 13 Using the iFax Service This chapter describes how to use the Internet fax (iFax) service on the machine. z iFax Overview ...........................................................................................114 z Preparations .............................................................................................114 z Installation Procedure ...............................................................................115 13 Using the iFax Service iFax Overview When the fax feature is enabled and equipped with an optional iFax kit, the machine can transmit scanned data as an e-mail attachment using either corporate networks or the Internet, unlike conventional fax machines which utilize public phone lines. Also, the machine can receive e-mails transmitted from machines which support the iFax service. Refer to "About Internet Fax" under "Chapter 4 Fax" in the User Guide for details of iFax. Note Using the iFax Service 13 • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center. Preparations The following describes the necessary conditions to use iFax on the machine. System Requirements for the Machine 114 z iFax kit z The machine is connected to the network and communication through TCP/IP is available. z The environment is prepared for e-mail exchange. Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the iFax feature on the machine. The following is the procedure to use the iFax feature. z Enabling the port Enable the ports which are used for the iFax feature. Setting TCP/IP Using the iFax Service z Set the machine to be able to use TCP/IP z Configuring the e-mail environment Configure the items for the iFax feature on the machine. Note • Configuration can also be performed using "CentreWare Internet Services". Enabling the Port and Setting TCP/IP 13 The following describes the configuration procedure to use TCP/IP. First enable the ports, then set the IP address. The procedure for setting the machine is as follows. Note • The configuration can also be performed using CentreWare Internet Services. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 2 Enable the ports which are used for the e-mail feature. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [Receive E-mail] and then select [Change Settings]. 5) Select [Port Status] and select [Change Settings]. 6) Select [Enabled] then select [Save]. 7) Select [Close]. 8) Enable the [Send E-Mail - Port] as above. 9) Select [Close] repeatedly until the [Network Settings] screen is displayed. 115 13 Using the iFax Service 3 Set the IP address If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Close] repeatedly until the [Network Settings] screen is displayed. 2) Select [Protocol Settings]. 3) Select [TCP/IP - Get IP Address] and select [Change Settings]. Using the iFax Service 4) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual]. If you select anything other than [Manual], proceed to step 4. Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. 5) Select [TCP/IP - IP Address] and select [Change Settings]. 6) Enter the IP address using the numeric keypad. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. 13 7) Select [Save]. 8) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as above. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and 255. However, you cannot use 0 between non-zero values. • If you do not wish to set the gateway address, enter "0.0.0.0". 4 Select [Close] repeatedly until the [System Settings] screen is displayed. 5 Select [Exit]. 6 After the machine is restarted, print out [Settings List] to confirm that the ports are enabled and TCP/IP is configured. Configuring the E-mail Environment The following describes the configuration procedure for the e-mail environment. Note • The configuration can also be performed using CentreWare Internet Services. • Enable the SOAP port and the SNMP port in most cases. Refer to "Using CentreWare Internet Services" (P.61) for how to use CentreWare Internet Services. 1 Display the [System Administrator Menu] screen. 1) Press the button. 2) Enter the UserID using the numeric keypad and select [Confirm]. Note • The default User ID value is "11111". When using the Authentication feature, a password is required. The default password is "x-admin". 3) Select [System Settings]. 116 Installation Procedure 2 Set the e-mail address, host name, and domain name. 1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Machine E-mail Address/Host Name]. 4) Select [E-mail Address] and then select [Change Settings]. 5) Select [E-mail Address]. 6) Select [Save]. 7) Set the [Host Name] and [Domain Name] as above. Using the iFax Service 8) Select [Close]. 3 Set the protocol for receiving e-mail. 1) Select [Others]. 2) Select [E-mail Receive Protocol] and then select [Change Settings]. 3) Select either [SMTP] or [POP3] as appropriate for your environment. 4) Select [Save] and then select [Close]. „If [SMTP] Has Been Selected for the [Mail Receiving Protocol] 13 1) Select [SMTP Server Settings] and set the following items for the SMTP server. z [SMTP Server Port Number] Enter a value in the range from 1 to 65535. „If [POP3] Has Been Selected for the [Mail Receiving Protocol] 1) Select [POP3 Server Settings] and set the following items for the POP3 server. z [POP3 Server Setup] Select from [By IP Address] or [By Server Name]. z [POP3 Server IP Address] Enter if [By IP Address] has been selected for [POP3 Server Setup]. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [save/ select next]. z [POP3 Server Server Name] Enter if [By Server Name] has been selected for [POP3 Server Setup]. z [POP3 Server Port Number] Enter a value in the range from 1 to 65535. z [POP3 Server Check Interval] Set the interval for checking the e-mail on the POP3 server. z [POP3 Server Login Name] Enter the name to login to the POP3 server. 117 13 Using the iFax Service z [POP3 Server Password] Enter the same password twice in the [New Password] and [Confirm Password]. If you do not wish to set the password, leave it blank and select [Save]. z [POP3 Receiving Password Encryption] Select [On (APOP)] to encrypt the password. 2) Select [Save] and then press [Cose]. 4 Configure the e-mail transmission 1) Select [SMTP Server Settings] and set the following items for the SMTP server. Using the iFax Service z [SMTP Server Setup] Select from [By IP Address] or [By Server Name]. z [SMTP Server IP Address] Enter if [By IP Address] has been selected for [SMTP Server Setup]. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the button and enter again. • When you would like to move to the next value without entering all 3 digits, select [Next]. 13 z [SMTP Server Name] Enter if [By Server Name] has been selected for [SMTP Server Setup]. z [SMTP Server Port Number] Enter a value in the range from 1 to 65535. Note z • This configuration is not necessary if [SMTP] has been selected for the [Mail Receiving Protocol] and has already been configured. [E-mail Send Authentication] Select one from [Off], [POP before SMTP], or [SMTP AUTH]. Note z • If [POP before SMTP] has been selected, the POP3 settings must be set. [SMTP AUTH Login Name] Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. z [SMTP AUTH Password] Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not wish to set the password, leave it blank and select [Save]. 2) Select [Close]. 5 Configure the Domain Filter Select [Domain Filter] and set the following items. z Domain filtering Select one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names]. z [Domain 1] ~ [Domain 50] Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter]. 118 6 Select [Close] repeatedly until the [System Settings] screen is displayed. 7 Select [Exit]. Installation Procedure 8 After the machine is restarted, print out [Settings List] to confirm that each item is configured. Testing iFax Send from the Machine to a Computer Test the iFax transmission from the machine. Select [Fax/Internet Fax] on the [All Services] screen to display the [Fax] screen. 2 Select [iFax/Fax] several times to display "iFax" at the destination address column. 3 Enter the destination address. 4 Press the button to transmit. 5 Check if the machine can receive e-mail. If the machine could not receive e-mail, refer to "Problem Solving" (P.121). Using the iFax Service 1 13 119 14 Problem Solving This chapter describes how to troubleshoot network related problems, important notes and restrictions. z SMB ..........................................................................................................122 z NetWare....................................................................................................126 z TCP/IP ......................................................................................................130 z CentreWare Internet Services ..................................................................134 z Scanner Features .....................................................................................135 z E-Mail Features ........................................................................................136 14 Problem Solving SMB This section describes the troubleshooting, notes and restrictions when using SMB. Troubleshooting The possible causes, check points, and remedies for problems when using SMB are as follows. When You cannot Communicate with the Printer Problem Solving Cause Check point The computer and the machine are using different protocols. While [Search for Other Computers] ([Start] > [Search] > [Other Computers]) on the computer is showing the printer, [Network Computer] does not show the printer. Configure the machine and each computer to use the same SMB operational protocol. They belong to different networks (subnets). While [Search for Other Computers] ([Start] > [Search] > [Other Computers]) on the computer is showing the printer, [Network Computer] does not show the printer. When the machine and the computers are on different networks, consult your network administrator. The host name for the machine is already in use. Print out the [System Settings List] to confirm if "Repetitive Host Name" is printed in the SMB status information. Use the CentreWare Internet Services to change the host name to a unique name, or initialize the machine settings to its default. 14 Remedy When You cannot Print 122 Cause Check point Remedy The machine is processing a request from a different computer. (Only when the machine is set to the [Non-Spool] mode) Confirm the machine is processing a print job. (A write error dialog should be displayed to indicate that there is no room for the print queue available.) Wait till the machine finishes processing the print job, or change the machine setting to [Spool] mode. Number of connections to the machine exceeded the maximum connections allowed. Confirm if the machine is processing simultaneous processing requests (print requests, status queries, etc.) from multiple computers. (A write error dialog should be displayed to indicate that no more remote computers can be connected.) Wait for a while and retry printing. SMB When You cannot Delete Documents from the [Printer] Window Cause Check point Remedy Confirm whether you are trying to delete the print data from the [Printer] menu. ([Clear Print Jobs] menu.) Select the print data to be deleted, and delete from the [Document] menu in the [Printer] window. ([Cancel Printing] menu.) The print data has a different owner. Confirm if the name displayed as the Owner for the selected print data and the user’s login name to Windows are the same. Login to Windows using the owner’s name and delete the print data. Service Pack 4.0 or later is not installed. (For Windows NT 4.0.) Confirm the Service Pack version which is displayed when Windows NT 4.0 is starting up. Install Service Pack 4.0 or later. Problem Solving You are trying to delete all print data displayed in the [Printer] window. (Only the system administrator is allowed to do this task.) Notes and Restrictions The following are the notes and restrictions for using SMB. Configuration on the Machine z Take maximum care for the IP address settings. IP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator. z Subnet Mask and Gateway addresses may be necessary depending on the network environment. Confirm with the network administrator and set up the necessary items. z When the port status is set to Enable, it sometimes automatically switches to Disable if the machine has insufficient memory. If this happens, either set an unused port to Disable, or adjust the assigned memory size. z Adjust the receiving buffer [SMB (Spool)] size according to usage. When the receiving buffer [SMB (Spool)] size is smaller than the transmitted data, the machine may not be able to receive the data. Configuration on the Computer z Take maximum care for the IP address settings. IP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator. z When performing network settings (IP address, etc.) on a host under the NIS (Network Information Service) management, consult with the NIS administrator. 123 14 14 Problem Solving Switching Off the Power Check the following points when switching off the machine. z When the [SMB (Spool)] is set to [Memory]. All print data spooled within the machine memory, including the data which is being printed is erased. The print data will not be found when the machine is powered on again. However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on. z When the [SMB (Spool)] is set to [Hard Disk]. Problem Solving All print data spooled in the machine hard disk, including the data which is being printed is preserved. In this case, the stored data on the machine hard disk will be printed out in order before any later instructions when the machine is powered back on. z When the [SMB (Spool)] is set to [Off]. All print data spooled in the machine receiving buffer, including the data which is being printed is erased. The print data will not be found when the machine is powered on again. However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on. 14 While Printing z When the [SMB (Spool)] is set to either [Hard Disk] or [Memory]. If the transmitted print data size exceeded the available amount of either hard disk or memory, the print data will not be received. Note z • When the print data has exceeded the receivable size, some computers may immediately re-transmit the print data. When this occurs, the computer appears to be halted. Deal with this problem by canceling the print data transmission from the computer. When the [SMB (Spool)] is set to [Off]. While the machine is receiving a print request from a computer, the machine cannot accept any print requests from other computers. z When a computer’s IP address or a computer name is changed. When a computer’s IP address or a computer name is changed, queries and chancel processes from the machine will not be performed correctly. Switch the machine off and on when there is no print data in the receiving buffer. Note z • Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer can be operated from the control panel on the machine. Refer to Chapter 12 Job Status in the User Guide for details of the operation. When the machine is off-line. If a computer instructs a print job while the machine is off-line, the machine will not receive the data and a write error dialog will be displayed on the computer. However, when using SMB the print data can be received from a computer while the machine is off-line. 124 SMB z Deleting jobs. For Windows NT 4.0, jobs can be deleted if Service Pack 4 or later is installed. A write error will be displayed if the job is deleted while it is being received. In this case, [Retry] displayed on the error dialog is of no use. Problem Solving 14 125 14 Problem Solving NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows. When you cannot print Cause Problem Solving Check point Remedy Network equipment (hubs, etc.) are not supporting automatic frame type detection. Check the network equipment to see if the data link indicator of the port where the machine is connected is lit. Confirm if the frame types used by the file servers on the network are standardized. Set the machine’s frame type to the same type as the connected file server. A problem occurred on the network between the computer and the machine. Use NWADMIN on the computer to confirm if the machine object can be browsed. * Replace the faulty network cable installed between the computer and the machine. Job sender (user or group name) is not specified in [User] for the print queue. Use NWADMIN from a computer to confirm that the print queue object [User] information lists the job sender (user or group name).* z Re-transmit the print data to the print queue whose [User] information includes the job sender (user or group name). z Use NWADMIN from a computer to register job sender (user or group name) to the [User] of the [Print Queue]. * Use PCONSOLE to confirm if [User can register to the queue] is set to [Yes] under [Current Queue Status] of the [Print Queue]. Use PCONSOLE to set the item to [Yes]. Use NWADMIN on the computer to confirm if the [Recognition] of the print queue has the operator class checked. * Use NWADMIN on a computer to confirm if the [Recognition] of the print queue has each item of the operator class checked. * Use NWADMIN from a computer to confirm that the print server’s [User] information lists the job sender (user or group name). * z Re-transmit the print data to the print queue whose [User] of the [Print Server Information] includes the job sender (user or group name). z Use NWADMIN from a computer to register job sender (user or group name) to the [User] information of the print server. * z Re-transmit the print data to the print queue which is assigned to the machine. * z Use NWADMIN from a computer to add the print queue to the machine. * 14 Job transmission to the print queue is prohibited. Job sender (user or group name) is not specified in the user setting for the print server. The print queue where the user has transmitted the print data, is not assigned to the machine. 126 Use NWADMIN from a computer to check the print queue [Assignment] to see if the machine is in the printer list serviced by the print queue. * NetWare Cause Print data format and the print environment settings on the computer do not match. Check point — Remedy If the computer is running on Windows, set it not to output -"D". Use NWADMIN from a computer to check the machine’s [Assignment] print queue list to see if the desirable print queue is assigned to the machine. * Re-transmit the print data to the print queue which is assigned to the machine. * The slave file server is not configured. ([Bindery Service] mode.) Use PCONSOLE from a computer to confirm if the slave file server is registered to the [Service NetWare Server] on the print server indicated by the [Print Server Information]. * Use PCONSOLE from a computer to register the slave file server and propagate the configuration parameters. Printer types do not match. Use PCONSOLE from a computer to confirm if the printer type is set to parallel, port is set to LPT1 and location is set to automatic mode (local) under [Print Server Information] > [Printer] > [Printer xxx Environment Settings]. * Use PCONSOLE from a computer to set the printer type to parallel, port to LPT1, location to automatic mode (local) and propagate the configuration parameters. * The slave file server configuration is mismatched. ([Bindery Service] mode.) Use PCONSOLE from a computer to confirm if the printer type is set to [Defined Elsewhere] under [Print Server Information] > [Printer] > [Printer xxx Environment Settings]. * If not set to [Defined Elsewhere], change to [Defined Elsewhere] and propagate the configuration parameter. * The form number on the print data and the form number set to the printer do not match. Use NWADMIN on a computer to select the machine and confirm that the start number of the form in the environment setting matches the number in the print data. * Use NWADMIN from a computer to match the [Start Form] number in the machine’s environment setting to the number in the print data. * The level settings for the IPX checksum do not match. Use the "set" command from the console screen on the file server confirm whether the IPX checksum is set to level 2. Enter the following command from the console screen on the file server to set the IPX checksum to either level 0 or level 1. set Enable IPX Checksum=x (x = 0 or 1) The level settings for the NCP packet signature do not match. Use the "set" command from the console screen on the file server confirm whether the NCP packet signature is set to level 3. Enter the following command from the console screen on the file server to set the NCP packet signature to either level 0, 1, or 2, and restart the file server. set NCP Packet Signature Option=x (x = 0, 1, or 2) The default device name is incorrect. Print out either the [System Settings List] or the [Startup Page] to confirm the last 6 digits (3 bytes) of the Ethernet address. z Set the device name using the correct Ethernet address. z Set the device name different from the default name. 127 Problem Solving The number of print queues set for the machine exceeds the maximum number of supported queues on the machine. 14 14 Problem Solving Cause Problem Solving 14 Check point Remedy The directory tree name is not configured. Print out the [System Settings List] to confirm if the tree name is specified. Set the tree name. The context is not set. Print out the [System Settings List] to confirm if the context is specified. Set the context. Connected to a different printer object. Use NWADMIN from a computer to confirm if the correct object is assigned using the layout information of the print server. * z Use the CentreWare Utilities CD-ROM from a computer to correctly set the file server name/tree name/context/active mode. z Use the CentreWare Internet Services from a computer to correctly set the file server name/tree name/context/active mode. The NetWare port on the machine is not set to "Enable". Print out the [System Settings List] to confirm if the NetWare port is enabled. Enable the NetWare port. The file server is down. Search for the file server using the [Network Neighborhood]. Start the file server. There is another device on the network with an identical device name. Switch off the machine and use NWADMIN from a computer to confirm that the status of the printer object is "Standby". Use the CentreWare Utilities CD-ROM from a computer to set a different device name. The NetWare port is not functioning. Print out [System Settings List] to confirm if the network number is left to "0000000" (NetWare server down) if using IPX/SPX. If using TCP/IP, confirm if the IP address is left to "0.0.0.0" (static address unspecified, or the DHCP server is down). For the case of IPX/SPX, start the NetWare server. For the case of TCP/IP, either set a static IP address or start the DHCP server. *: Refer to NetWare Online Documentation for configuration and operations. When "Switch the machine off" is displayed Cause Check point Remedy — Restart the machine. Switch on the machine after the display completely disappears. A NetWare problem occurred. When the print output is not as you expected Cause The print language of the print data and the print language configured on the machine are different. 128 Check point Confirm the print language on the machine. Remedy Match the print language of the print data and the print language configured on the machine. NetWare When no notification is received The possible causes, check points and remedies when no notification is received on the computer which instructed a print job are as follows. When the Printing Problems are not Notified. Cause Check point The user is not listed on the print server notification recipients. Use PCONSOLE from a computer to confirm if the user who transmitted the job, or any groups which the user is a member of is listed under [Print Server Information] > [Printer] > [Printer xxx Environment Settings] > [Notify]. Remedy Add the user or a group where the user is a member of to [Notify]. Cause The [Notify] option is not specified when the computer transmitted the print data. Netware command [CASTOFF] has been issued on the computer. Check point Confirm if the [Notify] option is specified when transmitting the print data. — Remedy Specify the [Notify] option when transmitting the print data. Issue the NetWare command [CASTON] on the computer. Problem Solving When the Completion of the Job is not Notified. 14 129 14 Problem Solving TCP/IP This section describes the troubleshooting, notes and restrictions when using TCP/IP. Troubleshooting The possible causes, check points, and remedies for problems when using TCP/IP (LPD) are as follows. When Using Windows 95, Windows 98, or Windows Me Cause Problem Solving The machine is connected to the different network from the computer. Status display Unable to print (Network Error) Check point Confirm with your network system administrator if a router or a gateway is present between the networks where the computer and the machine are connected. Remedy Connect the machine to the network where the computer is connected. Status display Unable to print (Network Error) Check point None. Remedy Request your network system administrator to investigate the problem. The machine’s power was switched off after the computer instructed a print job. Or, the computer instructed a print job while the machine is switched off. Status display Unable to print (Network Error) Check point Check if the machine is on. Remedy Switch on the machine. Multiple numbers of computers are instructing print jobs simultaneously to the machine. Status display Unable to print (Network Error) Check point None. Remedy None (The print job will automatically be recommenced.) A connection cannot be established due to a problem on the network between the computer and the machine. 14 Status display / check point / remedy The computer’s available disk Status storage is insufficient and display unable to spool the print file. Check point Remedy 130 Unable to print (Spool Error) Open [My Computer] and right click the disk where the system is installed (e.g. C: drive). Select [Properties] from the menu and confirm the available storage. Delete unnecessary files to increase available disk storage. Then select [Pause Printing] from the [Document] menu in the [Printer] window to cancel the pause (the print job will restart). TCP/IP When Using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 „When You cannot Print Cause Check point Remedy Request your network administrator to check the machine’s IP address. Set a correct IP address on the machine. The volume of the print data of an instruction from a computer exceeded the maximum receivable volume when the LPD spool is set to memory spool. Confirm the memory amount for the LPD spool and compare against the volume of the print data transmitted by an instruction. z If the print data is one file and still exceeds the memory amount, divide the file to make one instruction smaller than the memory. z If the print data is multiple files and exceeds the memory amount, decrease the number of files to print at once. An unrecoverable error occurred during the printing process. Confirm if any error messages are displayed on the control panel. Restart the machine. Switch on the machine after the display completely disappears. The machine is not set to the transport protocol which matches the protocol on the computer. Confirm the transport protocol selected on the machine. Select the transport protocol which matches the computer’s. The data format the machine is trying to process does not match the data format of the print data transmitted from a computer. — Set not to output -"D". „When the Print Output is not as You Expected Cause Check point Remedy Selected print language on the machine does not match the print language of the print data. Confirm the selected print language on the machine and the print language of the print data. Select the print language on the machine to match the print data. The computer is not using the print driver supplied with the machine (using another company’s print driver). Confirm if the print driver on the computer is the one supplied with the machine. Select the print driver supplied with the machine on the computer. If it does not appear on the selection list, install the print driver supplied with the machine and select it. The operation is not guaranteed if another print driver is used. 131 Problem Solving The IP address is incorrect 14 14 Problem Solving Notes and Restrictions The following are the notes and restrictions for using TCP/IP (LPD). Configuration on the Machine Problem Solving z Take maximum care for the IP address settings. IP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator. z Subnet Mask and Gateway addresses may be necessary depending on the network environment. Confirm with the network administrator and set up the necessary items. z When the port status is set to Enable, it sometimes automatically switches to Disable if the machine has insufficient memory. If this happens, either set an unused port to Disable, or adjust the assigned memory size. z Adjust the receiving buffer [lpd (Spool)] size according to usage. When the receiving buffer [lpd (Spool)] size is smaller than the transmitted data, the machine may not be able to receive the data. Configuration on the Computer 14 z Take maximum care for the IP address settings. IP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator. z When performing network settings (IP address, etc.) on a host under the NIS (Network Information Service) management, consult with the NIS administrator. Switching Off the Power Check the following points when switching off the machine. z When the [lpd (Spool)] is set to [Memory]. All print data spooled within the machine memory, including the data which is being printed is erased. The print data will not be found when the machine is powered on again. However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on. z When the [lpd (Spool)] is set to [Hard Disk]. All print data spooled in the machine hard disk, including the data which is being printed is preserved. In this case, the stored data on the machine hard disk will be printed out in order before any later instructions when the machine is powered back on. z When the [lpd (Spool)] is set to [Off]. All print data spooled in the machine receiving buffer, including the data which is being printed is erased. The print data will not be found when the machine is powered on again. However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on. 132 TCP/IP While Printing z When the [lpt (Spool)] is set to either [Hard Disk] or [Memory]. If the transmitted print data size exceeded the available amount of either hard disk or memory, the print data will not be received. Note z • When the print data has exceeded the receivable size, some computers may immediately re-transmit the print data. When this occurs, the computer appears to be halted. Deal with this problem by canceling the print data transmission from the computer. When the [lpd (Spool)] is set to [Off]. While the machine is receiving a print request from a computer, the machine cannot accept any print requests from other computers. z When a computer’s IP address or a computer name is changed. When a computer’s IP address or a computer name is changed, queries and chancel processes from the machine will not be performed correctly. Switch the machine off and on when there is no print data in the receiving buffer. • Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer can be operated from the control panel on the machine. Refer to Chapter 12 Job Status in the User Guide for details of the operation. Problem Solving Note 14 133 14 Problem Solving CentreWare Internet Services Troubleshooting This section describes the causes and recommended remedies for errors that may occur while using CentreWare Internet Services. Symptom Cannot connect to CentreWare Internet Services Remedy Is the machine working properly? Check if the machine is powered on. Is CentreWare Internet Service activated? Print out the [System Settings List] to confirm. Problem Solving Is the Internet address correctly entered? Confirm the Internet address again. If the problem persists, enter an IP address to make a connection. Is a proxy server being used? Depending on the proxy server, connections may not be possible. Set the browser to "Not using proxy server" or set that particular address to "Not using a proxy server". The "Please wait" message is displayed throughout. Wait for a while as instructed. If the status does not change, click the [Refresh] button. If this does not have any effect, confirm is the machine is working properly. The [Refresh] button is not working. Are you using a specified browser? Refer to "Network Setting Items for CentreWare Internet Services" (P.65) to confirm if your browser is supported. 14 Selecting the menu on the left frame does not update the right frame contents. 134 The screen display is distorted. Change the window size for the browser. The latest information is not displayed. Click the [Refresh] button. Characters are not correctly displayed. Use Western European language command. The [Apply New Settings] button does not reflect the new settings. Are all entered values correct? If a value outside of the permitted range is entered, the update will automatically be made within the range. Clicking the [Apply New Settings] button causes the browser to display "The server has returned ineffective or unrecognizable response" or "No data" message. Has a correct password been supplied? The entries for Password and Confirm Password do not match. Enter the correct password. Cannot delete jobs. Wait for a while and click the [Refresh] button. Restart the machine. Scanner Features Scanner Features Notes and Restrictions The following are the notes and restrictions for using the scanner features. Refer to the Readme contained in the CentreWare Utilities CD-ROM for the notes and restrictions on network scan driver and Mailbox Viewer 2. When Retrieving Documents from Mailbox z When Delete/Save Documents is set to Save, the same document can be accessed by multiple clients. z When Delete/Save Documents is set to Delete, only one client can access any given document. The document which is being saved or imported by a client cannot be seen by other clients. Problem Solving In both cases, documents can be added to a mailbox while it is accessed. Display When a multi-colored document is scanned, the image cannot be displayed in the correct colors if the display mode is set to fewer colors. Use a display mode which supports more colors than the image. 14 Using Network Scan Driver and Mailbox Viewer 2 Simultaneously You cannot use both the network scan driver and Mailbox Viewer 2 on a single computer to make a connection to the machine. A maximum of three computers using either the network scan driver or Mailbox Viewer 2 may retrieve documents simultaneously from one machine. When Printing Documents Saved in the Mailbox If printing a saved document by selecting [Mailbox] from the touch screen on the machine, only fax documents can be printed. Scanned documents cannot be printed. When Another Fax Machine is Private Polling When another fax machine is instructing private polling, the machine cannot send a scanned document. When Using TIFF Files The TIFF files created by either CentreWare scan service, or Mailbox Viewer 2 are compressed either into the MMR, MH, JBIG, or JPEG format. When opening TIFF files, use the appropriate application software which supports the format. Note • Mailbox Viewer 2 cannot create a TIFF file compressed into JBIG format. Restriction on Scanning Capacity The maximum scanning capacity for one page is 297 x 432 mm. For standard sizes, A3 or 11 x 17 inches. Number of Sheets for Scanning (for Mailbox) A maximum of 999 pages can be scanned in at once for mailboxes. The number of pages may differ depending on the document size and resolution. 135 14 Problem Solving E-Mail Features Troubleshooting This section describes causes and recommended remedies for errors that may occur while using the mail notice service, mail print, iFax, and scanner (mail transmission). Symptom Cannot receive e-mail (mail print and iFax) Remedy Is the e-mail address for the machine configured? Is the [E-mail Receive] set to [Enabled]? Are IP addresses for the SMTP server and POP3 server (if POP3 is selected for the incoming mail protocol) configured correctly? Problem Solving Are the POP3 user name and password entered correctly? Is the [Domain Filter] imposed? Confirm if your own domain is included in the permitted domain using CentreWare Internet Services. Are the SMTP server and/or POP server operating properly? Check with your network administrator. Cannot transmit e-mail (mail print, iFax, and scanner (mail transmission)) 14 Is the e-mail address for the machine configured? Is the [Mail Notice Service] set to [Enabled]? (In the case of mail notice.) Is the [Send E-mail] set to [Enabled]? Is the IP address for the SMTP server configured correctly? Are the notification items for transmission set correctly? (In the case of mail notice.) Confirm the settings on the property screen using CentreWare Internet Services. Is the destination address entered correctly? Is the SMTP server operating properly? Check with your network administrator. 136 Index Index Numerics confirming the job status ........................................... 23 confirming the printer status ..................................... 23 100Base-TX................................................................. 46 Connection Time-Out........................ 74, 76, 77, 81, 83 10Base-T ..................................................................... 46 control panel..........................................................12, 22 10Base-T/100Base-TX connector ........................... 13 button ........................................................ 29 A D Active Discovery ......................................................... 71 deleting documents after retrieval..................101, 103 Active Mode................................................................. 71 deleting documents with expiry date ..................... 103 Add Port Number........................................................ 76 button................................................... 29 address book............................................................... 23 DNS ........................................................................73, 76 Adobe Communication Protocol............ 35, 39, 67, 68 document cover .......................................................... 12 button ................................................. 29 document feeder glass .............................................. 15 authentication information ......................................... 23 document feeder tray ................................................. 15 Auto Eject Time........................................ 35, 39, 67, 68 document glass........................................................... 12 Automatic Master Mode............................................. 70 document guides ........................................................ 15 Auto Print Delivery Confirmation Mail ..................... 81 document output tray ................................................. 15 Auto Print Error Mail................................................... 81 Domain Filter ...................................................82, 91, 98 Domain Name ............................................................. 89 B Bi-Directional Communication ............................35, 67 bottom left cover ......................................................... 13 brightness dial ............................................................. 28 button........................................................................... 17 drum cartridges ........................................................... 14 duplex module cover.................................................. 13 Dynamic DNS Update................................................ 81 E E-mail ...............................................................21, 79, 86 C button ................................................................... 29 center output tray........................................................ 12 center tray exit cover.................................................. 17 CentreWare Easy Operator .................................... 110 CentreWare Internet Services ......................19, 22, 62 CentreWare Scan Service....................................... 104 CentreWare Utilities ................................................... 22 enabling the port ......................................................... 22 encrypting .................................................................... 83 Encrypt Password....................................................... 70 Ethernet........................................................................ 65 Ethernet II .................................................................... 46 EtherTalk..........................................................18, 58, 68 F certificate...................................................................... 84 Fax interface connector ............................................. 13 checking passwords................................................. 101 File Server Name........................................................ 71 button....................................................... 29 finisher interface top cover........................................ 17 Community Name....................................................... 75 finisher tray .................................................................. 17 configuring the e-mail environment ......................... 96 Frame Type ................................................................. 71 configuring the SNMP port...................................... 106 front cover..............................................................12, 17 indicator ........................................... 15 FTP ............................................................................. 107 137 Index CentreWare EasyAdmin............................................ 22 E-mail Address.................................................... 89, 117 FTP client port................................................... 105, 108 LPD port....................................................................... 42 fuser.............................................................................. 14 M H button .......................................... 28 handle........................................................................... 14 Macintosh .................................................................... 19 Host Name...............................................70, 71, 89, 117 mailbox name............................................................ 101 HTTP ...................................................................... 63, 83 mail exchange restrictions ........................................ 82 HTTP port .................................................................... 82 mail notice ................................................................... 86 HTTPS ......................................................................... 84 mail print ...................................................................... 86 main components and functions .............................. 12 I Maximum E-mail Size ................................................ 81 Maximum Sessions.............................................. 70, 83 IEEE802.3 ................................................................... 46 Microsoft Networks..................................................... 50 iFax ...................................................................21, 79, 86 iFax kit........................................................................ 114 N inner cover................................................................... 15 input prime................................................................... 35 network environment ........................................... 18, 19 internet service port ......................................... 105, 111 network printer ............................................................ 18 internet printing ........................................................... 54 Number of Searches .................................................. 71 button/indicator ...................................... 29 numeric keypad .......................................................... 29 IP Address Mask ........................................................ 73 IP Filter......................................................................... 73 O IPP .......................................................................... 54, 76 IPP port ........................................................................ 54 one touch buttons....................................................... 29 one touch button panels............................................ 29 J indicator ...................................................... 28 OP.TEL ........................................................................ 16 job completion notice ................................................. 86 outline fonts ................................................................. 31 job flow scan ....................................................... 94, 110 output tray.................................................................... 12 indicator ....................................... 28 button................................................... 28 P job template scan ............................................... 94, 104 paper stopper.............................................................. 12 Index L parallel.......................................................................... 66 parallel interface ......................................................... 34 LDAP port .................................................................... 78 parallel interface connector....................................... 13 left center cover .......................................................... 13 parallel port.................................................................. 34 left cover ...................................................................... 15 PJL................................................................................ 38 LINE 1 .......................................................................... 16 Polling Interval ............................................................ 71 LINE 2 / ISDN 1 .......................................................... 16 POP3 server.................................................. 90, 97, 117 LINE 4 / ISDN 2 .......................................................... 16 Port9100 ................................................................ 42, 77 linking a job flow sheet to a mailbox.............. 101, 103 Port Number ................................................................ 83 local printer.................................................................. 18 PostScript3 kit ....................................................... 18, 58 locking casters ............................................................ 12 button............................................... 28 button ................................................... 28 power switch ............................................................... 12 LPD......................................................................... 42, 74 print............................................................................... 18 138 Print iFax Headers and Contents............................. 81 supported interfaces................................................... 46 Print Mail Headers and Contents ............................. 81 System Administrator................................................. 75 print mode..............................................................35, 38 protocol for receiving e-mail........................90, 97, 117 T public key ..................................................................... 83 TBCP Filter ......................................... 70, 71, 74, 76, 77 R TCP/IP....................................................................42, 72 TEL ............................................................................... 16 Receive E-Mail.................................................... 79, 115 toner cartridges ........................................................... 14 Receiving Protocol ..................................................... 81 toner collection bottle cover ...................................... 14 registering mailboxes .........................................22, 101 top left cover................................................................ 13 Response to Read Status (MDN) ............................ 81 touch screen................................................................ 28 RESET button ............................................................. 13 Tray 1 ........................................................................... 12 button......................................................... 28 Tray 2 ........................................................................... 12 Tray 3 ........................................................................... 12 S Tray 4 ........................................................................... 12 Tray 5 ........................................................................... 12 salutation port............................................................ 100 Tree Name................................................................... 71 scanner (save to a computer)................................... 94 scanner (save to a mailbox)...................................... 94 U scanner (mail transmission)..........................86, 94, 95 scanning....................................................................... 20 using the Ethernet interface...................................... 27 searching domain name ............................................ 81 using the parallel interface ........................................ 26 Send E-Mail ............................................................... 115 using USB interface ................................................... 26 setting an IP address ................................................. 22 Unicode Support ......................................................... 70 setting the e-mail environment ................................. 22 UNIX ............................................................................. 19 side output tray ........................................................... 14 unlock lever ................................................................. 13 SMB ................................................................50, 69, 107 USB.........................................................................38, 67 SMB port ..............................................................50, 108 USB2.0 interface connector...................................... 14 SMTP..............................................................90, 97, 117 SMTP Authentication Password............................... 82 W SMTP Authentication User Name............................ 82 SMTP server .................................. 90, 97, 98, 117, 118 SMTP Port Number.................................................... 81 SMTP Send Authentication....................................... 82 SMTP Server Address ............................................... 81 SNMP ........................................................................... 75 SNMP port ......................................................... 105, 111 SOAP port.................................................................. 110 Split Size of Outgoing Mail........................................ 81 stand ............................................................................. 17 staple cartridge ........................................................... 17 button ............................................................. 29 button.............................................................. 29 stopper ......................................................................... 14 supported frame types ............................................... 46 web browser ................................................................ 62 wheel ............................................................................ 15 Windows 2000............................................................. 19 Windows 95 ................................................................. 19 Windows 98 ................................................................. 19 Windows Me................................................................ 19 Windows NT 4.0 ......................................................... 19 Windows Server 2003................................................ 19 Windows XP ................................................................ 19 WINS ............................................................................ 73 Workgroup ................................................................... 70 Z Zone Name.................................................................. 69 Customer Response Sheet Document Centre C450/C360/C250 Network Administrator Guide (DE3254E2-1) To improve our publications, we would appreciate your feedback regarding this guide. 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