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Duogb800

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DuoGB800™ User’s Manual Revised July 2, 2007 Thank you for purchasing the DuoGB800 dual hard disk drive enclosure. When purchased with drives already installed, the DuoGB800 is plug & play. Simply plug in the AC cord then plug in one of the enclosed cables to your host computer and you are ready to go. Your order should have specified how the drives are formatted. If not, simply format each drive according to the process provided by your operating system. Complete instructions are available through the HELP menu of your operating system. As long as you have the latest updates for your OS, no drivers are required to use the DuoGB800. For full capacity with two drives, you will need to use FireWire. To get full benefit of FireWire 800 you will need Windows XP or Mac OS X. Hard Drive Installation Turn the DuoGB800 over and rest the top on a soft, non-abrasive surface. Remove the four screws that hold the feet and bottom of the case. Set aside in a safe place for re-assembly. Slide the case towards the back and off of the DuoGB800. Extend the ribbon cable and Power Connectors out from inside of the case. Set the first hard drive jumpers to Master. (Check the manufacturers instructions, as some hard drives have more than one setting that may be used.) Attach the inner most power connector to the first hard drive. Then plug the Gray IDE connector into the drive. DuoGB800 User Manual -1- WiebeTech LLC Attach the hard drive to the frame using four screws that came with the DuoGB800. Set the second hard drive jumpers to Slave (Check the manufacturers instructions, as some hard drives have more than one setting that may be used.) Attach the second power connector to the hard drive. Then plug the Black IDE connector into the drive. DuoGB800 User Manual -2- WiebeTech LLC Attach the second hard drive to the frame using two screws on the top. Then use the last two screws to attach the second hard drive on the bottom. Slide the case cover back on and attach the four screws and feet. DuoGB800 User Manual -3- WiebeTech LLC Connecting your DuoGB800 Once the hard drives have been installed, the DuoGB800 is ready to use. Just plug in the AC power cord and a FireWire cable or USB2 cable to your host computer and you are ready to use your drives. Important note about USB2 and the DUOGB800: Due to the constraints of USB2, only the hard drive that is set to Master will be available and recognized by the host computer. DRIVE FORMATTING. Our drives are shipped preformatted with FAT-32 for compatibility reasons. However, reformatting a drive is occasionally necessary. Formatting is also required for new drives installed in the enclosure by the user. The following rules apply for unformatted drives: • • • WiebeTech installed drives are preformatted with DOS. DOS is readable by virtually all operating systems, including Mac OS 9 and X, and all recent versions of Windows (98SE, ME, 2K, XP). (DOS is called FAT32 on Windows). All you need to do is power the unit up and plug it in via FireWire or USB. Win98SE and WinME will require that the disk drive be checked as “removable” before it will be seen on the desktop. This is done by navigating to the disk drives settings window in the device manager. See below for instructions. Macintosh usage under OS 8.6 – OS 9.2.2. When an unformatted drive is attached to either a FireWire or USB port on the Mac, the Mac OS will ask you if you want to format the drive. Respond by supplying a volume name and by selecting the formatting methodology. HFS+ (Macintosh Extended) will provide the highest possible performance on the Mac; DOS format will provide cross platform compatibility. Warning: the Mac OS occasionally will not reliably place a DOS format onto the disk drive, especially for capacities of 80GB and higher. This is determined by observing the indicated capacity after the format is complete. A reformat utility is available from the MacOS under “Special  Erase Disk”. This allows reformatting of the drive. Macintosh usage under OS X. OS X will also ask to format the unformatted drive when it is first attached to the computer. OS X also includes a disk utility appropriately entitled: “Disk Utility”. This utility has several different features, including a drive integrity tester, a formatter and a drive erase menu. As of this date (April, 2003) OSX does not mount PC formatted drives over 127GB DuoGB800 User Manual -4- WiebeTech LLC • Warning: OS X has occasionally shown extremely slow mount and access times for FireWire drives which are formatted with DOS format. If this happens to you, you may wish to reformat the drive to HFS+. Alternatively, contact WiebeTech for technical support. • Windows 98SE, ME. Windows will find and load the default driver automatically. Upon first access to the drive, Windows will ask to format the drive. You may need to check the “removable drive” in the disk drive settings in order to allow Windows to mount the drive on the desktop in Win98SE and WinME. This checkbox is found in the device manager. (Right Click on My ComputerLeft Click on PropertiesLeft Click on Disk ManagerClick on Disk DrivesClick on your new driveClick on Settings Check removable Close reboot when instructed.) Windows 2000. A similar process is necessary for win2K, if the drive is unformatted. Right Click on My ComputerLeft Click on ManageLeft Click on Disk Management. The drive should now appear in a list on the right hand side of the window. If a red bar circle appears, Right Click on it and select write a signature. Then right click on the “unallocated” box and create a partition. WindowsXP. If the drive is already formatted, it will automatically be available under “My Computer” in XP. In order to format an unformatted drive under XP, you will need to be logged in as administrator to your computer. The FireWire drive needs to be powered up and attached to your computer. The task bar will show the presence of the FireWire drive through a small green arrow remove icon in the lower right hand portion of your screen. Once these requirements are met, you are ready to format the drive, as follows:  Click START.  Click CONTROL PANEL.  Click PERFORMANCE AND MAINTENANCE.  Click ADMINISTRATIVE TOOLS.  Double Click COMPUTER MANAGEMENT.  Click DISK MANAGEMENT.  If your new disk is uninitialized, it will appear as red circle bar within the list of disk drives. Right click on the red circle bar and select INITIALIZE DISK. Initialization just takes a few seconds.  Once your disk has been initialized, it will appear as “Unallocated” within the drive descriptor list. Right click over the box that says “Unallocated” and select NEW PARTITION.  Follow the steps which Windows provides for creating a new partition. Select either FAT32 or NTFS format at the appropriate time. FAT32 is appropriate for exchange with other Windows computers and with Macs. NTFS is appropriate if you will use the disk drive only with Win2K and WinXP systems. Select the volume label of your choice. Choose QUICK FORMAT if you are in a hurry. Allow the drive to finish formatting.  Click COMPUTER MANAGEMENT closed (red X).  Click ADMINISTRATIVE TOOLS closed. Your new drive will now be available for use. It will appear under MY COMPUTER, under sub heading of HARD DISK DRIVES. It may be accessed like any other drive. • • MACINTOSH DRIVE USE – GAINING HIGHER PERFORMANCE. If you plan to use the drive exclusively on a Macintosh, you may wish to reformat it to HFS or HFS+. PERFORMANCE OF THE DRIVE WILL BE FASTER USING HFS+ instead of DOS format. WiebeTech strongly recommends reformatting the drive using the “Partition” tab of the disk utility in OSX. FIREWIRE BOOTING (MAC). Many Apple users want to know if FireWire drives are bootable. The answer is yes on most Macs. But, there are exceptions. In particular, Blue and White G3 machines and also the certain early G4 machines are not FireWire bootable. Other machines may require a ROM/BIOS update. Apple’s knowledge base on their website offers definitive information. Your Apple computer may require such an update; check their website at www.apple.com/firewire. In OS X you may have to select the drive through the System Preferences/Startup Drive. It may not appear just by holding down the Option key when booting FIREWIRE BOOTING (PC). Windows XP claims to support this feature. An additional requirement is that the computer manufacturer (for instance, Dell or Compaq) must provide BIOS level support for FireWire booting. Please contact WiebeTech if you are able to FireWire boot your drive on a PC; we’d like to know more. Many FireWire cables are poorly shielded and as a result are very powerful emitters of Radio Frequency Interference (RFI). In the event that you experience Radio Frequency Interference, you may take the following steps to resolve the problem: • • Use a firewire cable with RFI reducing ferrites on each end. Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug. Emission ferrites are available from Radio Shack, with a part number of 273-105. For technical support please contact [email protected]. DuoGB800 User Manual -5-