Transcript
F400-13
Item – ref.
Subject
Date
530252
Service Procedure Dryers
July 2011
WARNING: • • •
Carry out the handling according to the following manufacturers instruction Always respect warnings from the relevant manuals of the machines Make sure all electric power or other energy sources are disconnected and closed before any servicing, always turn of the main switch Wait 10 minutes after electrical power is disconnected to eliminate power on the inverter terminals Installation, maintenance and service must be executed by skilled service personnel only or by a service organisation with appropriate authorization from the manufacturer For service, use only original replacement parts Re-install all machine parts in the original way The qualified agency performing this work assumes all responsibility for this kit installation. Other service activities than described below, disable all manufacturers responsibility Make sure children are not around during work in progress
• • • • • •
Applicable machine models:
Dryers
Dryer Dryer Dryer Dryer
DAM5, DAMC5 DA9, DAM(S)(T)9 T9 T11, 13, 16
D25, 35 D55, 77
Applicable type of spare parts:
Dryer Dryer Dryer Dryer Dryer Dryer
T1313, TAM13 T24, 35 DA11, 13, 15 DA1313
General Chasis Cabinet Controler Coin unit
Heating unit Motor / pulley / belts Bearing house & seals Air filter Air fan
[email protected] www.primuslaundry.com
Drum Door Exhaust Electric components & sensors
Summary: The intension of this information is to help the machine user and service technician in fault diagnosis and communication with aftersales support from Primus.
Solution: 1.
FOR THE MACHINE USER: Mostly the machine user does not know the errors that were shown. It is important to make a logbook where they note the error number that is shown on the display when the red LED-light is flashing. They can also note the selected program number and with this information they must call the dealer, telling also the serial number of the machine.
2.
FOR THE TECHNICIAN Preparation of the visit: 1. Please collect all manuals and electric diagrams of the machine (see “Dealer login” on Primus website). 2. Please check the error messages that the customer is giving, they are mentioned in the installation manual or in the programming manual. 3. Please call the customer if not all information has been given or to give them first aid advise. 4. Make sure you have related spare parts with you (see recommended spare part lists) to avoid 2 trips (=expensive). Remark: also the end user can buy some spares in advance for emergency cases. Arrival at the machine: 1. Listen to the customer’s explanation of the problem. 2. Check the Error-menu (E-menu for Easy Control / Service menu for the Full Control) of the control board. 3. Clear the error list. 4. Check the manual for the explanation of the specific error numbers that are registered. 5. Compare point 1 and 2 to see if the story of the customer is the same as the errors listed. 6. Repair the parts by using the circuit diagram (to measure related signals) and the spare part manual. 7. Run a test program
3.
COMMUNICATION WITH PRIMUS If possible, e-mail or call our After sales department who can give you an on-line advice. 1. please give serial number of the machine 2. please give us the error that were listed 3. please give us description of the actions taken 4. please give us all related information
In case of warranty request, please fill in the warranty form that you find on the dealer-login on our website.
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Item-ref.: 530252
Service procedure for T dryers with Easy Control If there is no reaction of the control board when you push on the buttons: 1. Press the reset button on the control board
2. Check if the keypad is working properly Part number: 519203
Please write the error numbers to find out what exactly happened with the dryer. This is how: 1. Open the service panel above the loading door. Inside you find a switch. To program, put it on 2. You’ll see a dot appear on the display.
2. Push High and Medium together. You will see -P-
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3. Push Medium until you find the menu -o-
4. Push 3x High to find the menu -t-
5. Push Medium until you find the menu -E-
6. Push High to enter the menu -E- . See E1
7. Push Medium to see the last error. Write down this error number
8. Push High to go to E2
9. Push Medium to see the second last error. Write down this error number
10. Push High to go to E3
11. REPEAT UNTIL
12. Push High to go to Clr
13. Push Medium to see value.
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-P-o-t-EEr1 XX Er2 XX Er3 ,,, Clr Off Item-ref.: 530252
14. Push High to activate the change. On the display "off" is blinking.
15. Push Medium to change value from "off" to "on"
On
16. Push High to confirm, display stops blinking. 17. Push Medium until you find the menu -o-
18. Push High one time to leave programming mode
-o-o-
19. Open the service panel above the loading door. Inside you find a switch. Put it on 1 (run mode).
Required tools:
none
Required parts:
none
In case you have further technical questions please do not hesitate to contact the Primus aftersales department. Page 5 of 5
Item-ref.: 530252
