Transcript
USER DOCUMENTATION
STORAGE MONITORING
EMC Disk Arrays KM for PATROL
Version 4.1.03
October 2015
Contacting BMC Software You can access the BMC Software Web site at http://www.bmc.com. From this Web site, you can obtain information about the company, its products, corporate offices, special events, and career opportunities. United States and Canada Address
BMC Software, Inc. 2101 CityWest Blvd. Houston TX 77042-2827
Telephone
1 (713) 918 8800 or 1 (800) 841 2031 (Toll Free)
Copyright 2006 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved. BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks belong to their respective companies. BMC Software considers information included in this documentation to be proprietary and confidential. Your use of this information is subject to the terms and conditions of the applicable End User License Agreement for the product and the proprietary and restricted rights notices included in this documentation.
U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any data and computer software by the U.S. Government is subject to restrictions, as applicable, set forth in FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014, DFARS 252.227-7015, and DFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC Software, Inc., 2101 CityWest Blvd., Houston, TX 77042-2827, USA. Any contract notices should be sent to this address.
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EMC Disk Arrays KM for PATROL Version 4.1.03
Restricted Rights Legend
Customer Support You can obtain technical support by using the Support page on the BMC Software Web site or by contacting Customer Support by telephone or e-mail.
Support Web Site You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http:// www.bmc.com/support_home. From this Web site, you can: Read overviews about support services and programs that BMC Software offers Find the most current information about BMC Software products Search a database for problems similar to yours and possible solutions Order or download product documentation Report a problem or ask a question Subscribe to receive e-mail notices when new product versions are released Find worldwide BMC Software support center locations and contact information, including email addresses, fax numbers, and telephone numbers You can also access product documents and search the Knowledge Base for help with an issue at http://www.sentrysoftware.com
In the United States and Canada, if you need technical support and do not have access to the Web, call 800 537 1813. Outside the United States and Canada, please contact your local support center for assistance. To find telephone and email contact information for the BMC Software support center that services your location, refer to the Contact Customer Support section of the Support page on the BMC Software Web site at http://www.bmc.com/support_home.
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EMC Disk Arrays KM for PATROL Version 4.1.03
Support by Telephone or E-mail
Table of Contents .....................................................................................................................................................................................15 Prerequisites .......................................................................................................................................................................................16 Installing the EMC SMI-S Provider (SAN Monitoring) .......................................................................................................................................................................................23 Enabling the Embedded SMI-S Provider (NAS Monitoring) .......................................................................................................................................................................................25 Enabling Statistics
Getting.....................................................................................................................................................................................27 the BMC Software Installation Utility .....................................................................................................................................................................................28 Packages .....................................................................................................................................................................................28 Extracting the Setup Files .....................................................................................................................................................................................31 Installing EMC Disk Arrays KM for PATROL .....................................................................................................................................................................................44 Upgrading EMC Disk Arrays KM for PATROL .....................................................................................................................................................................................45 Uninstalling EMC Disk Arrays KM for PATROL .....................................................................................................................................................................................53 Integrating with BMC Portal .....................................................................................................................................................................................54 Integrating with BMC TrueSight OM Adding.....................................................................................................................................................................................59 a Connection to an EMC SMI-S Provider Editing.....................................................................................................................................................................................61 Connection Settings .....................................................................................................................................................................................63 Administrative Tasks .......................................................................................................................................................................................64 Configuring Java Settings .......................................................................................................................................................................................68 Customizing the Discovery Interval .......................................................................................................................................................................................69 Customizing the Polling Interval .......................................................................................................................................................................................70 Disabling Volumes Monitoring .......................................................................................................................................................................................72 Enabling the Debug Mode .......................................................................................................................................................................................73 Enabling the KM Configuration Menus .......................................................................................................................................................................................74 Pausing/Resuming Monitoring
.......................................................................................................................................................................................74 Reinitializing the KM .......................................................................................................................................................................................76 Removing Device Monitoring .......................................................................................................................................................................................77 Restoring Monitoring .......................................................................................................................................................................................78 Triggering a KM Discovery .....................................................................................................................................................................................78 Thresholds, Alerts and Notifications .......................................................................................................................................................................................79 Threshold Mechanism Selection Alert.......................................................................................................................................................................................80 Actions Alert.......................................................................................................................................................................................80 Actions Macros .......................................................................................................................................................................................82 Edit Alert Actions
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.......................................................................................................................................................................................74 Refreshing Parameters
......................................................................................................................................................................83 Trigger a PATROL Event Annotate ......................................................................................................................................................................85 the Parameter’s Graph
......................................................................................................................................................................86 Execute an OS Command Execute a ......................................................................................................................................................................87 PSL Command
......................................................................................................................................................................88 Send a Pop-up to the PATROL Consoles ......................................................................................................................................................................89 Write a Line to a LOG File ......................................................................................................................................................................90 Send a Basic SNMP Trap ......................................................................................................................................................................91 Send a custom SNMP Trap (advanced)
.....................................................................................................................................................................................95 Checking Available Spare Disks .....................................................................................................................................................................................98 Detecting High Processor Utilization .....................................................................................................................................................................................100 Detecting Unbalanced Workload Distribution on Controllers .....................................................................................................................................................................................101 Detecting Oversubscription Situations (Thin Provisioning) .....................................................................................................................................................................................101 Diagnosing a Bad Physical Disk Layout .....................................................................................................................................................................................103 Diagnosing Slow LUNs .....................................................................................................................................................................................103 Diagnosing an Unbalanced Workload on the Storage Processors .....................................................................................................................................................................................105 Identifying Busiest LUNs .....................................................................................................................................................................................107 Identifying LUNs not Owned by their Normal (Default) Storage Processor .....................................................................................................................................................................................109 Identifying the Hosts that can Access a LUN .....................................................................................................................................................................................109 Identifying a Storage Processor (Controllers) Overload .....................................................................................................................................................................................109 Monitoring the Efficiency of the Caching Mechanism .....................................................................................................................................................................................110 Monitoring Fans .....................................................................................................................................................................................110 Monitoring Power Supplies .....................................................................................................................................................................................111 Reclaiming Space of Unused LUNs .....................................................................................................................................................................................115 Reporting Disk Space Consumption .....................................................................................................................................................................................119 Reporting the Total Traffic on an Hourly or Daily Basis .....................................................................................................................................................................................121 Reporting the Overall Available Disk Space .....................................................................................................................................................................................121 Searching WWN/IQN .....................................................................................................................................................................................123 Viewing the Overall Activity of a Disk Array .....................................................................................................................................................................................124 Reporting .......................................................................................................................................................................................125 Disk Arrays Activity .......................................................................................................................................................................................127 Controllers Activity .......................................................................................................................................................................................129 Fiber Ports Activity .......................................................................................................................................................................................130 Storage Pools Activity .......................................................................................................................................................................................132 Volumes Activity .......................................................................................................................................................................................134 Disk Groups Activity
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......................................................................................................................................................................92 Send an E-mail
.......................................................................................................................................................................................136 Physical Disks Activity .......................................................................................................................................................................................138 LUNs Owning Controller Table .......................................................................................................................................................................................139 LUNs Mapping Table Per.......................................................................................................................................................................................140 Host Storage Allocation Per.......................................................................................................................................................................................141 LUN Storage Allocation .......................................................................................................................................................................................142 Scheduling Reports .....................................................................................................................................................................................146 Classes and Parameters .......................................................................................................................................................................................147 SEN_EMC_ARRAY .......................................................................................................................................................................................151 SEN_EMC_BATTERY .......................................................................................................................................................................................152 SEN_EMC_BATTERY_CONT .......................................................................................................................................................................................153 SEN_EMC_CIFSSERVER .......................................................................................................................................................................................154 SEN_EMC_CIFSSERVER_CONT .......................................................................................................................................................................................155 SEN_EMC_CONTROLLER_CLAR .......................................................................................................................................................................................158 SEN_EMC_CONTROLLER_CONT .......................................................................................................................................................................................159 SEN_EMC_CONTROLLER_SYMM .......................................................................................................................................................................................161 SEN_EMC_CONTROL_STATION .......................................................................................................................................................................................162 SEN_EMC_CONTROL_STATION_CONT .......................................................................................................................................................................................163 SEN_EMC_DATAMOVER .......................................................................................................................................................................................164 SEN_EMC_DATAMOVER_CONT .......................................................................................................................................................................................165 SEN_EMC_DISKGROUP .......................................................................................................................................................................................167 SEN_EMC_DISKGROUP_CONT .......................................................................................................................................................................................168 SEN_EMC_DM_ETHERNETPORT .......................................................................................................................................................................................169 SEN_EMC_DM_ETHERNETPORT_CONT .......................................................................................................................................................................................170 SEN_EMC_ETHERNETPORT .......................................................................................................................................................................................171 SEN_EMC_ETHERNETPORT_CONT .......................................................................................................................................................................................172 SEN_EMC_FAN
.......................................................................................................................................................................................174 SEN_EMC_FCPORT .......................................................................................................................................................................................176 SEN_EMC_FCPORT_CONT .......................................................................................................................................................................................177 SEN_EMC_FILER .......................................................................................................................................................................................179 SEN_EMC_FILESYSTEM .......................................................................................................................................................................................181 SEN_EMC_FILESYSTEM_CONT .......................................................................................................................................................................................182 SEN_EMC_MAIN .......................................................................................................................................................................................185 SEN_EMC_NFSSERVER .......................................................................................................................................................................................186 SEN_EMC_PHYSICALDISK_CLAR .......................................................................................................................................................................................188 SEN_EMC_PHYSICALDISK_CONT
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.......................................................................................................................................................................................173 SEN_EMC_FAN_CONT
.......................................................................................................................................................................................189 SEN_EMC_PHYSICALDISK_SYMM .......................................................................................................................................................................................191 SEN_EMC_POWERSUPPLY .......................................................................................................................................................................................192 SEN_EMC_POWERSUPPLY_CONT .......................................................................................................................................................................................193 SEN_EMC_SMISPROVIDER .......................................................................................................................................................................................195 SEN_EMC_SMISPROVIDER_CONT .......................................................................................................................................................................................196 SEN_EMC_SMISPROVIDER_MANAGEDARRAY .......................................................................................................................................................................................197 SEN_EMC_STORAGEPOOL_CLAR .......................................................................................................................................................................................199 SEN_EMC_STORAGEPOOL_CONT .......................................................................................................................................................................................200 SEN_EMC_STORAGEPOOL_SYMM .......................................................................................................................................................................................202 SEN_EMC_VOLUME_CLAR .......................................................................................................................................................................................204 SEN_EMC_VOLUME_CONT .......................................................................................................................................................................................205 SEN_EMC_VOLUME_SYMM .......................................................................................................................................................................................207 Managing Baselines and Key Performance Indicators
EMC Disk Arrays KM for PATROL Version 4.1.03
.....................................................................................................................................................................................208 Configuration Variables
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Release Notes for v4.1.03
What's New EMC Disk Arrays KM for PATROL now fully supports EMC NAS 8.1.0. In order to optimize the monitoring on large environment, users can now customize the discovery and the collect processes timeouts by using two new configuration variables: discoveryOperationTimeout and collectOperationTimeout. See the Configuration Variables section for detailed information.
Changes and Improvements The System Output Window (SOW) messages generated by EMC Disk Arrays KM are now saved in the SEN_EMC_debug_km_*.log debug file when the debug mode is activated.
Fixed Issues
EMC Disk Arrays KM for PATROL Version 4.1.03
Before each re-initialization of the KM, EMC Disk Arrays KM for PATROL backs-up the latest PATROL Agent configuration and save the data in a timestamped configuration file. The number of configuration backup files can rapidly use a large amount of space on a server. To avoid this situation, EMC Disk Arrays KM for PATROL will now only save the latest configuration backup under the %PATROL_HOME%\config directory. The data gap that occurred after the discovery for the DiskTimeUtilization and the ResponseTime parameters (CLARiiON and VNX physical disks only) has been fixed. Parameters are now accurately reported. An error in the name of the target folder prevented EMC Disk Arrays KM from saving the debug output file on UNIX systems.
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Overview
EMC Disk Arrays KM for PATROL monitors all your EMC storage assets within a centralized management console. All the information concerning disk arrays, storage pools, controllers, storage volumes, and ports as well as EMC Celerra storage systems components such as CIFS Servers, CIFS Shares, control stations, data movers, file systems, etc., are directly displayed in your BMC Framework. EMC Disk Arrays KM also discovers and monitors all the hardware aspects of the EMC disk array: batteries, fans, Ethernet ports and power supplies. By monitoring all your EMC storage devices within a centralized management console, you can respond quickly to performance problems, easily determine capacity requirements, and effectively plan for network expansions. The diagram below provides an overview of the EMC Disk Arrays KM for PATROL architecture:
EMC Disk Arrays KM for PATROL Version 4.1.03
EMC Disk Arrays KM for PATROL – Architecture
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Supported Platforms
EMC Storage Systems EMC Symmetrix DMX™Series (DMX-4, DMX-3, DMX-2) EMC Symmetrix V-Max Series EMC CLARiiON CX Series (CX4 Series, CX3 Series, CX Series) EMC VNX Series EMC Celerra EMC NAS 8.1.0 VNXe series are not supported
EMC SMI-S Provider
EMC Disk Arrays KM for PATROL Version 4.1.03
For EMC Celerra: Embedded SMI-S Provider For EMC CLARiiON and VNX: EMC SMI-S Provider v4.6 For EMC Symmetrix: EMC SMI-S Provider v8.0.3
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Preparing for Installation
This chapter provides information about the tasks that must be performed before you start installing EMC Disk Arrays KM for PATROL. Make sure to carefully read the following sections requirements: Review the Installation and Configuration Requirements Get the BMC Software Installation Utility Download the Installation Packages Extract the Setup Files Install EMC SMI-S Provider
Prerequisites Prior to install EMC Disk Arrays KM for PATROL, make sure that the following elements are installed and properly configured: PATROL Agent, version 3.9 or higher (see BMC PATROL documentation) PATROL Console (see BMC PATROL documentation) For EMC Celerra: Embedded SMI-S Provider. For EMC CLARiiON and VNX: EMC SMI-S Provider v4.6 For EMC Symmetrix: EMC SMI-S Provider v8.0.3 PATROL Object IDs will be updated when migrating to version 8.0.3 of the EMC SMI-S Provider. You will therefore have to reinitialize the KM to avoid missing instances.
EMC Disk Arrays KM for PATROL Version 4.1.03
Java 1.6 (installed on the system where the PATROL Agent runs)
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Installing the EMC SMI-S Provider (SAN Monitoring) The solution leverages the EMC SMI-S Provider for CLARiiON and Symmetrix systems that needs to be installed on a Windows or Linux system. The following procedure explains in details how to get, install and configure EMC SMI-S Provider to enable EMC Disk Arrays KM for PATROL to efficiently interact with it.
To monitor Symmetrix disk arrays it is strongly recommended using the SMI-S provider that is preinstalled in the Management Console.
1. Install the EMC SMI-S Provider
EMC Disk Arrays KM for PATROL Version 4.1.03
1. Access the EMC’s Online Support website: http://support.emc.com. 2. Log in with the User ID and Password provided by EMC’s Online Support. If you do not have an account, you can register directly on EMC’s Online Support website. 3. Click Downloads.
EMC Online Support - Welcome Page
Prerequisites
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4. Type SMI-S Provider and click Enter.
EMC Online Support - Downloads Page
EMC Disk Arrays KM for PATROL Version 4.1.03
5. Download the SMI-S Provider executable file. It is recommended to download the x64 package of the version 4.6 available for your operating system. 6. Launch the executable file. 7. Select the items required by EMC Solutions Enabler with SMI and click Install. 8. The EMC Solutions Enabler with SMI X64 welcome page appears. Click Next to begin the installation.
EMC Solutions Enabler with SMI X64 — Welcome Page
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Prerequisites
9. Select an install directory for EMC Solutions Enabler and click Next to continue. Please note that it is recommended that you choose the default directory.
EMC Solutions Enabler with SMI X64 — Destination Folder
EMC Disk Arrays KM for PATROL Version 4.1.03
10. Select both Array Provider and Host Provider and click Next to continue.
EMC Solutions Enabler with SMI X64 - Provider List
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11. In the Service List dialog box, click Next.
EMC Solutions Enabler with SMI X64- Service List
EMC Disk Arrays KM for PATROL Version 4.1.03
12. Click Install to begin installing files to your selected folder.
EMC Solutions Enable with SMI X64 — Start Installation
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Prerequisites
13. When the Installation Wizard Complete dialog box opens, click Finish to complete the setup.
EMC Solutions Enable with SMI X64 — Installation Program Complete
EMC Disk Arrays KM for PATROL Version 4.1.03
14. When the installation procedure is complete, update your environment variable for path to include the EMCSolutions Enabler installation directory, which by default is C:\Program Files \EMC\SYMCLI\bin, in order to run the command line utilities from any directory.
Prerequisites
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2. Add CLARiiON/VNX Disk Array to the Installed SMI-S Provider Navigate to C:\Program Files\EMC\SYMCLI\storbin and run TestSmiProvider.exe. For connection type, type ssl For Host, type enter Repeat the operation for Port, Username, Password, Log output to console, Log output to file, and Logfile path: 5. Type addsys type y (yes) type 1 (Default for CLARiiON/VNX) type xxx.xxx.xxx.xxx (SPA IP Address of the CLARiiON/VNX array) type xxx.xxx.xxx.xxx (SPB IP Address of the CLARiiON/VNX Array) type enter type 2 type 2 type the username (type a user that has at least a read access on the CLARiiON/VNX Array) type the password (password of the above user) then type enter 5. A message meaning that the CLARiiON/VNX Array has been added is displayed as shown on the picture below
EMC Disk Arrays KM for PATROL Version 4.1.03
1. 2. 3. 4.
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Prerequisites
1. Access https://
:5989/ecomconfig, where is either the IP address of the name of the SMI-S Provider host 2. Log in using the username admin and #1Password as password. 3. Click Add User and create a user with the role of Administrator. This newly created username can now be used to obtain access to the Array Provider.
4. Add authorization information 1. Shut down the EMC CIM Server (The service name is ECOM.exe and it displays as ECOM in the Services control panel.) 2. Use the SYMCLI symcfg command, as shown in the following syntax example, to add the username and password for each CLARiiON storage processor: symcfg authorization add host HostName -username UserName -password PassWord
Prerequisites
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EMC Disk Arrays KM for PATROL Version 4.1.03
3. Add a User to SMI-S provider
3. Add authorization for CLARiiON storage processor A with IP address , username clariion and password clarpass, using the following command: symcfg auth add -host 172.23.193.86 username clariion -password clarpass 4. Then, repeat the operation with CLARiiON storage processor B You must list the information for storage processor A first, then storage processor B. Any time a locally-attached CLARiiON is added to the EMC SMI-S Provider, the EMC CIM Server must first be shut down. Once shut down, the authorization information can be added as described previously and the EMC CIM Server must be restarted. 5. Start EMC CIM Server. The time set on the SMI-S Provider may differ from the time of the PATROL Agent. To ensure an accurate time information, it is recommended to synchronize the SMI-S Provider time with the time set on the PATROL Agent.
Enabling the Embedded SMI-S Provider (NAS Monitoring) To monitor EMC Celerra storage systems, the solution leverages the SMI-S Provider embedded within the Control Station. This SMI-S provider is installed by default when the base NAS software is installed in the directory /celerra/wbem on the Control Station. To enable this SMI-S Provider on the Control Station: 1. Uncomment the following lines in the nas_mcd.cfg file: daemon
daemon
daemon
daemon
daemon
"cim server" executable "/celerra/wbem/bin/start_cim_server" optional no autorestart yes cmdline "/celerra/wbem" "cim conf" executable "/nas/sbin/dirsync" optional no autorestart yes cmdline "-all /celerra/wbem/conf/ /nas/site/ecom_config 360" "SMISPlugin Log Trimmer" executable "/nas/sbin/log_trimmer" optional no autorestart yes ioaccess no cmdline "-n /nas/log/smis/SMISPlugin.log 1000 l 2 h t 4 y " "SMIS securitylog.txt Log Trimmer" executable "/nas/sbin/log_trimmer" optional no autorestart yes ioaccess no cmdline "-n /nas/log/smis/securitylog.txt 1000 l 2 h t 4 y " "SMIS HTTP_trace.log Log Trimmer" executable "/nas/sbin/log_trimmer"
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EMC Disk Arrays KM for PATROL Version 4.1.03
# # # # # # # # # # # # # # # # # # # # # # # #
Prerequisites
# optional no # autorestart yes # ioaccess no # cmdline "-n /nas/log/smis/HTTP_trace.log 1000 l 2 h t 4 y " # daemon "SMIS cimomlog.txt Log Trimmer" # executable "/nas/sbin/log_trimmer" # optional no # autorestart yes # ioaccess no # cmdline "-n /nas/log/smis/cimomlog.txt 1000 l 2 h t 4 y "
2. Restart the NAS services /etc/rc.d/init.d/nas stop /etc/rc.d/init.d/nas start
3. Start the CIM Server
EMC Disk Arrays KM for PATROL Version 4.1.03
Usage: start_cim_server : /celerra/wbem [root@emc-vnx ~]# /celerra/wbem/bin/start_cim_server /celerra/wbem
Prerequisites
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Enabling Statistics On EMC CLARiiON and VNX storage systems, the statistics need to be enabled to allow EMC Disk Arrays KM for PATROL to monitor performance.
Using Navisphere 1. In Navisphere, enable Statistics logging: Open Navisphere Right-click the icon for the storage system Click Properties. Be sure SP A and SP B are in the Storage Processors section Click the box for Statistics Logging under the Configuration section 2. For locally attached CLARiiONs, check if authorization info is present 3. Run the dv command from EMC TestSMIProvider. Make sure all arrays are discovered without any errors 4. Make sure performance is turned on in the Profile for storage arrays 5. Make sure there are instances for the CIM_BlockStorageStatisticalData class: Run Tek-Tools testProvider or EMC’s testSMIProvider Type ein for command Type CIM_BlockStorageStatisticalData for Class Name If no instances are returned, reset EMC Provider 6. Once complete, resume steps 1-3.
EMC Disk Arrays KM for PATROL Version 4.1.03
If you are using a version older than SMIKit 6.4.2, the EMC SMI-S Provider does not recognize changes in the array when a LUN or RAID Group is created or deleted from Navisphere. It is thus recommended to upgrade your EMC SMI-S Provider to version 6.4.2 or higher to benefit from the auto-synchronization mechanism set by default to one hour after the last update. If you do not upgrade your EMC SMI-S Provider, you will have to run the refsys command from testsmiprovider each time you create or delete LUN or RAID groups from Navisphere.
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Prerequisites
Using Unisphere 1. Log on to the Unisphere console with the administrator’s account
Logging on to the Unisphere Console
EMC Disk Arrays KM for PATROL Version 4.1.03
2. Select the array from the System List
Selecting the array from the System List
Prerequisites
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3. Under System Management, click Properties
Enabling Statistics Logging
Getting the BMC Software Installation Utility The latest version of the BMC Software Installation utility is required to install EMC Disk Arrays KM for PATROL. It can be downloaded from the BMC Software EPD (Electronic Product Distribution) or from the Sentry Software Website. Choose the appropriate package depending on the platform you plan to install EMC Disk Arrays KM for PATROL on:
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Prerequisites
EMC Disk Arrays KM for PATROL Version 4.1.03
4. In the General tab: Check the Enable Statistics Logging box Click Apply Click OK to finish.
For UNIX/Linux systems: ins_ALL_.tar For Windows systems: ins_WINDOWS_.zip The packages are valid for all the PATROL components: Agent, Console, Console Server, etc. Place the Installation Utility package in the same folder as the EMC Disk Arrays KM for PATROL packages.
Packages EMC Disk Arrays KM Packages Two packages are available to download on the Sentry Software Web site. They can be used to install the KM on every PATROL component (Agent, Console, etc.) according to the platform you are using. For Windows systems: senemc_ALL_.zip For UNIX and Linux systems: senemc_ALL_.tar
Java Runtime Environment Package Java Runtime Environment version 1.6.00 or higher is required in some cases for the KM to operate properly. A package with a suitable Java Runtime Environment, designed for use with the BMC Software Installation Utility, is made available to download on the Sentry Software Web site.
The EMC Disk Arrays KM for PATROL packages are designed for use with the BMC Software Installation Utility (formerly known as Thorium). They need to be merged with the latest available version of the BMC Software Installation Utility. Please see instructions.
Like most Knowledge Modules for PATROL, you need to install EMC Disk Arrays KM for PATROL on the following components of your PATROL architecture: Every managed system with a PATROL Agent Every PATROL Console (Classic) that will show EMC performance-related information and alerts The Console Server PATROL Central – Web Edition
Getting the BMC Software Installation Utility
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EMC Disk Arrays KM for PATROL Version 4.1.03
Extracting the Setup Files
On Windows The packages for Windows are to be extracted in the consecutive order: 1. First, unzip the BMC Installation Utility: ins_Windows_.zip 2. Next, unzip the EMC Disk Arrays KM for PATROL package in the same folder: senemc_ALL_.zip 3. Then, unzip the senjre__WINDOWS.zip package if you need to install the latest Java Runtime Environment program The content of the packages merges into a subfolder named bmc_products.
Windows may ask for your confirmation to overwrite files and folders. This is normal behavior and you can accept all overwrite confirmation requests.
On UNIX/Linux The packages for UNIX/Linux are to be extracted with the tar utility: 1. First, untar the BMC Installation Utility: tar xvf ins_ALL_.tar 2. Next, untar the EMC Disk Arrays KM for PATROL package named: senemc_ALL_.tar if downloaded from the Sentry Software Web site.
EMC Disk Arrays KM for PATROL Version 4.1.03
The files are extracted into a sub-directory named bmc_products.
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Extracting the Setup Files
Installing the KM
This section describes the installation procedure for EMC Disk Arrays KM for PATROL on any PATROL component (Agents, Consoles, Console Server, etc.). As the setup is based on the BMC Software Installation Utility, this procedure applies to all operating systems supported by EMC Disk Arrays KM for PATROL. Although not covered by this section, the installation through the Distribution Server is fully supported. Please refer to the Distribution Server documentation for a detailed description of the deployment procedure.
Installing EMC Disk Arrays KM for PATROL Installing EMC Disk Arrays KM for PATROL is an automated process managed by a wizard. The wizard goes through the necessary steps to install EMC Disk Arrays KM for PATROL and all files associated with it. You are simply prompted for the product's folder location and the product/ components to install. Browse to the bmc_products folder where the files have been extracted (both EMC Disk Arrays KM for PATROL and the Common Installer). On Windows: Launch the setup.exe program On UNIX: Launch the setup.sh script
EMC Disk Arrays KM for PATROL Version 4.1.03
Since the installation of a PATROL Agent on a EMC Disk Array is not permitted, the PATROL Agent needs to be installed on a different machine (Windows, Linux, or UNIX) than the one on which the monitoring of disk array(s) will be performed. However, make sure that both machines are connected to the same network and are able to communicate through the WBEM protocol.
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To install EMC Disk Arrays KM for PATROL 1. Allow the perl.exe program to listen on this port: Click Allow access.
EMC Disk Arrays KM for PATROL Version 4.1.03
Installation Wizard - Step 1: Windows Security Alert
Installing EMC Disk Arrays KM for PATROL
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2. The welcome screen of the installer appears. Click Next to continue.
EMC Disk Arrays KM for PATROL Version 4.1.03
Installation Wizard - Step 2: Welcome
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Installing EMC Disk Arrays KM for PATROL
3. Read the license agreement, click the Accept option and then click Next to continue.
EMC Disk Arrays KM for PATROL Version 4.1.03
Installation Wizard - Step 3: Reviewing License Agreement
Installing EMC Disk Arrays KM for PATROL
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4. Select Install products on this computer now and click Next to continue.
EMC Disk Arrays KM for PATROL Version 4.1.03
Installation Wizard - Step 4: Selecting Installation Options
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Installing EMC Disk Arrays KM for PATROL
5. Specify the BMC Software Products folder. See the BMC Software documentation for more information about the BMC Software Products folder. Click Next to continue.
EMC Disk Arrays KM for PATROL Version 4.1.03
Installation Wizard - Step 5: Selecting the Installation Directory
Installing EMC Disk Arrays KM for PATROL
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6. Select Default. Installing EMC Disk Arrays KM for PATROL does not require any customization. Click Next to continue.
Installation Wizard - Step 6: Selecting an Installation Type
EMC Disk Arrays KM for PATROL Version 4.1.03
7. Select one or several of the following options: Managed System to install EMC Disk Arrays KM for PATROL on a PATROL Agent. Console Systems to install EMC Disk Arrays KM for PATROL on a PATROL Classic Console. Common services to install <%PRODUCT LONG NAME%> on the Console Server or on PATROL Central – Web Edition. Click Next to continue.
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Installing EMC Disk Arrays KM for PATROL
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Installation Wizard - Step 7: Selecting Roles
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8. Check the EMC Disk Arrays KM for PATROL box to install the KM (it should be selected by default). Click Next to continue. Select the Java Runtime Environment program if you want to install it along with the KM (this option is only provided when you have previously downloaded the package). Click Next to continue.
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Installation Wizard - Step 8: Selecting Products and Components
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Installing EMC Disk Arrays KM for PATROL
9. Review the installation parameters and click Start Install to launch the installation procedure.
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Installation Wizard - Step 9: Reviewing Installation Options
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10. The setup program displays the actions performed and indicates the percentage of completion. Once the installation is complete, click Next to view the installation results.
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Installation Wizard - Step 10: Installation Status
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Installing EMC Disk Arrays KM for PATROL
11. The wizard displays the installation results. Click View Log to display a detailed log of the installation procedure. Click Next and then Finish to exit the setup program.
Installation Wizard - Step 11: Installation Results
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12. Click the Finish button to complete and close the installation wizard.
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Installation Wizard - Step 12: Completing and closing the Installation Wizard
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A Help button is available at each step of the procedure. Click to display the installation online help. The Exit button allows you to stop the installation procedure.
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Installing EMC Disk Arrays KM for PATROL
Upgrading EMC Disk Arrays KM for PATROL Due to major technical improvements, versions 3.1.00 (or older) and 4.1.00 (or higher) are not compatible. They cannot be operated simultaneously and upgrading is not supported. Note that the entire configuration of EMC Disk Arrays KM for PATROL will be lost when upgrading from 3.1.00. To use version 4.1.0 or higher safely, we strongly recommend you to perform the following operations: Uninstall version 3.1.00 (or older) of EMC Disk Arrays KM for PATROL. Install version 4.1.00 or higher of EMC Disk Arrays KM for PATROL. Configure the connections to SMI-S Providers. Reconfigure all customizable settings, as needed.
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1. 2. 3. 4.
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Uninstalling EMC Disk Arrays KM for PATROL Uninstalling EMC Disk Arrays KM for PATROL is an automated process managed by a wizard. The wizard goes through the necessary steps to remove EMC Disk Arrays KM for PATROL and all files associated with it. You are simply prompt for the product's folder location and the product/ components to uninstall.
To uninstall EMC Disk Arrays KM for PATROL
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1. Locate the Uninstall folder under the BMC products directory (typically under C:\Program Files\BMC Software, or /opt/bmc): On Windows systems, launch uninstall.exe On UNIX, launch uninstall.sh
Uninstall Wizard — Welcome Step
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Upgrading EMC Disk Arrays KM for PATROL
2. Specify the BMC Software Products folder. See the BMC Software documentation for more information about the BMC Software Products folder.
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Uninstall Wizard — Specifying folder
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3. To uninstall the KM, select EMC Disk Arrays KM for PATROL.
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Uninstall Wizard — Selecting Products and Components Directory
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4. Click Start Uninstall to run the uninstall program.
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Uninstall Wizard — Reviewing Selected Products & components and start uninstalling
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5. A page displays the list of products/components processed and the percentage of completion. Click Next to continue.
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Uninstall Wizard — Status
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6. A page displaying SUCCESS indicates that EMC Disk Arrays KM for PATROL is now uninstalled.
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Uninstall Wizard — Uninstall Results
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Integrating the KM
Integrating with BMC Portal An integration component for BMC Portal is released along with the Knowledge Module (KM) in the form of a PAR file: SentrySoftware-PM-PATROL-SENEMC-solution-.par. It enables visualization of parameter data of all objects monitored by the KM, in the BMC Portal environment.
This integration component is valid on BMC Portal v2.5 upwards.
1. Install the KM on top of a PATROL Agent as detailed in the Installation Guide. A PATROL Console will be required to configure the KM 2. In the PATROL Console, make sure the KM properly discovered the EMC storage systems and is collecting data 3. Upload the PAR file in BMC Portal: Place the SentrySoftware-PM-PATROL-SENEMC-solution-.par file in a known location on your file system. Login to BMC Portal with the superadmin credentials. Click on Portal, then under Tasks click Performance Managers. Click Upload and then click Browse to open a file selection dialog box. Select SentrySoftware-PM-PATROL-SENEMC-solution-.par and click Upload. 4. Create a new managed element: Login to BMC Portal with administrator credentials Click the Configure tab > Elements > Add Select Infrastructure Element and click Next Select an RSM to collect data about the infrastructure element and click Next Enter the name of the machine on which the PATROL agent is running, the Host Name and click Next Select the group to which your PM will belong and click Next Select the PATROL category, the Application Classes to add and click Next Set the Properties and Credentials that the RSM must have to access the specified elements and click Next. The list of thresholds is displayed. You can update these settings without impacting the values set in PATROL. 5. Click Finish. Thresholds are set in the PATROL console. To get the last configurations made, click the Refresh PATROL Integration button available in the Elements page.
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To integrate EMC Disk Arrays KM for PATROL with BMC Portal:
Integrating with BMC TrueSight Operations Management
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No specific integration steps need to be performed. To know how to use EMC Disk Arrays KM for PATROL in BMC TrueSight Operations Management, please refer to the TrueSight Operations Management - EMC Storage Monitoring documentation.
Integrating with BMC TrueSight OM
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Loading EMC Disk Arrays KM for PATROL
In order to monitor EMC Disk Arrays within your PATROL Console, EMC Disk Arrays KM for PATROL must be loaded on the appropriate managed system. Loading a Knowledge Module in PATROL Central Operator both loads the Knowledge Module on the managed system and adds the name of the Knowledge Module to your management profile.
Loading EMC Disk Arrays KM for PATROL on PATROL Classic 1. 2. 3. 4.
In the Console menu bar, click File > Load KM. In the Files of Type list, select KM Files. Select EMC Disk Arrays KM for PATROL (SEN_EMC.kml). Click Open.
Loading EMC Disk Arrays KM for PATROL on PATROL Central 1. In the Common Tasks tab of the PATROL Central Operator Taskpad, click the Load Knowledge Modules icon. 2. To start the wizard, click Next. 3. Select the check boxes for the managed systems that you want to load EMC Disk Arrays KM for PATROL on. Click Next. 4. Select the check box for EMC Disk Arrays KM for PATROL (SEN_EMC.kml). 5. Click Finish.
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Before you can load a Knowledge Module, it must be installed on a managed system. Loading a Knowledge Module loads it on the managed system, if it was not already loaded, and adds it to you management profile.
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Configuring the KM
Once the EMC SMI-S provider and EMC Disk Arrays KM for PATROL have been installed, you will have to create a connection between the KM and the system you wish to monitor.
Adding a Connection to an EMC SMI-S Provider To add a connection to an EMC SMI-S provider:
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1. Right-click the KM Main Icon > KM Commands > Add a Connection to an EMC SMI-S Provider... 2. Define the provider information: Enter the server host name Enter the IP address or the fully qualified name.
Adding a connection to a SMI-S Provider
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3. Click Next. 4. Define the WBEM Credentials: Enter the Port number that will be used for the connection to the CIM server. Check the Encrypt data using HTTPS protocol box to turn on the encryption when performing WBEM queries, if necessary. Enter the Login and Password that will be used for the connection to the CIM server. When the login and password are left blank the default PATROL credentials will automatically be used for the connection.
Adding a connection to a SMI-S Provider - WBEM Credentials
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5. Click Finish to save your settings.
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Editing Connection Settings To edit connection settings: 1. Right-click the EMC SMI-S provider icon > KM Commands > Edit Connection Settings. 2. Modify the IP address settings:
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Edit Connection Settings
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3. Click Next. 4. Edit the WBEM Credentials: Enter the Port number that will be used for the connection to the CIM server. Check the Encrypt data using HTTPS box to turn on the encryption when performing WBEM queries. Enter the Login and Password that will be used for the connection to the CIM server. When the login and password are left blank the default PATROL credentials will automatically be used for the connection.
Editing an EMC SMI-S Provider - WBEM Credentials
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5. Click Finish to save your settings.
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Administrative Tasks This section deals with information on basic configuration and administrative tasks such as:
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Configure Java settings Customize the Discovery Cycle Customize the Polling Interval Disable Volumes Monitoring Enable the Debug Mode Enable the KM Configuration Menus Pause/Resume Monitoring Refreshing Parameters Reinitialize the KM Remove Device Monitoring Restore Monitoring Trigger a KM Discovery
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Configuring Java Settings When using a version lower than 3.6.0.11 of the PATROL agent, the Java Settings wizard will allow you to define which Java instance is to be used by EMC Disk Arrays KM for PATROL for managing the e-mail alert action. You can either use the automatic detection, select a pre-detected java path or enter manually the path leading to the Java executable directory to be used.
The minimum version required is Java 1.6
To access the Java Settings wizard, right-click the KM main icon > KM commands > KM Settings > Java Settings...
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Java Settings Wizard — Method Selection
Select the Java directory detection method:
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Automatic: Select this option if you wish EMC Disk Arrays KM for PATROL to detect the Java executable directory by itself upon each discovery. User Selection: Select this option if you wish to select a Java executable directory within a list of pre-detected executables. Manual: Select this option if you wish to manually enter the Java executable directory path. Click Next to continue.
Automatic Detection If you have selected the automatic detection at the previous step of the wizard, EMC Disk Arrays KM for PATROL displays the path of the Java executable directory that will be used when performing commands requiring Java features.
Java Settings Wizard — Automatic Detection
User Selection If you have selected the user selection option at the previous step of the wizard, EMC Disk Arrays KM for PATROL displays a list of all the Java executable directory found on your machine.
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Click Finish to save your settings.
Java Settings Wizard — User Selection
Select the Java executable directory you wish EMC Disk Arrays KM for PATROL to use when performing commands requiring Java features and click Finish to save your settings.
Java Settings Wizard — Manual Settings
If you have selected the Manual option at the previous step of the wizard, EMC Disk Arrays KM for PATROL lets you enter the path to the Java executable directory you wish the application to use when performing commands requiring Java features. Click Finish to save your settings.
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Manual
Once you have modified the Java setting, you must restart the PATROL Agent in order to make your changes effective.
Java Settings Wizard — Restart the PATROL Agent
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Click OK and restart the PATROL Agent.
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Customizing the Discovery Interval EMC Disk Arrays KM for PATROL periodically performs discoveries to detect new components in your monitored environment. By default, the KM runs a discovery every hour, but you can customize this interval by right-clicking the EMC SMI-S provider icon > KM Commands > Discovery Interval...
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Customizing Discovery Cycle
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Customizing the Polling Interval A polling interval defines how often new data is collected. A new collect can be performed from once every second, to once in a day. EMC Disk Arrays KM for PATROL polls the managed systems to collect performance and statistics data. By default, the polling interval for this "data-collect" is set to 2 minutes.
The more the polling interval is low, the more the collection process is time consuming.
Customizing Polling Interval
In addition to the polling interval that is a global setting, i.e. it is applicable to the whole managed system, you can also manually trigger a poll at any time on individual instances to refresh parameter values. Rightclick the SMI-S Provider icon > KM Commands> Refresh Parameters.
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To change the polling interval for the managed system, right-click the EMC SMI-S provider icon > KM Commands > Polling Interval…
Disabling Volumes Monitoring Discovering and collecting volumes metrics are resource-intensive actions that can create extra workload on the PATROL Agent and the targeted system. To limit the number of instances created and therefore reduce the system resource consumption, administrators can disable the monitoring of all the volumes of a system.
To disable volumes monitoring
Disabling Volumes Monitoring
2. Select Disable Volumes Monitoring and click OK. Discovery and collect requests and operations are no longer performed. Volumes no longer appear in the PATROL Console.
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1. Right-click the EMC SMI-S Provider icon > KM Commands > Disable Volumes Monitoring...
To resume volumes monitoring 1. Right-click the EMC SMI-S Provider icon > KM Commands > Disable Volumes Monitoring...
Resuming Volumes Monitoring
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2. Deselect the Disable Volumes Monitoring option. 3. Click OK.
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Enabling the Debug Mode By default, EMC Disk Arrays KM for PATROL sends only the most critical information, warning and error messages to the System Output Window of the PATROL Consoles. Most often, this information is accurate enough to ensure that EMC Disk Arrays KM for PATROL is working properly.
The debug file includes all System Output Window messages.
If you encounter an issue and wish to report it to Sentry Software, you will be asked to enable the Debug Mode and provide the debug output to the Sentry Software support team. To enable the debug mode:
Enabling the Debug Mode
2. Check the Enable Debug Mode option 3. Indicate the date and time at which the system must stop logging debug information. The required format is: YYYY/mm/dd HH:MM:SS 4. Check the Reinitialize EMC Disk Arrays KM option (optional). 5. Click OK. The debug files will automatically be saved in $PATROL_HOME/log.
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1. Right-click the main KM main icon > KM Commands > KM Settings > Debug...
Enabling the KM Configuration Menus EMC Disk Arrays KM for PATROL can either be used with BMC PATROL or BMC TrueSight Operations Management. When the KM is used with BMC TrueSight Operations Management, all the KM configuration menus are disabled in the PATROL Consoles (except Reporting KM commands) and an error is displayed when selecting a KM command. To enable the KM Configuration Menus, you will then have to force the KM to run in Classic Mode. 1. In the PATROL Console, right-click the KM main icon > KM Commands > Reinitialize KM...:
Forcing the KM to run in Classic Mode
This action cannot be undone. Once the KM configuration menus are enabled in BMC PATROL, the KM can no longer be configured through "Central Monitoring Administration".
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2. Check the box Force the KM to run in Classic Mode 3. Click Reinitialize.
Pausing/Resuming Monitoring In order to perform certain tasks, such as maintenance for example, it is often useful to pause the monitoring of an element or a group of elements. To pause the monitoring of a specific element or group of elements, right-click the element (or element container) icon > KM Commands > Pause Monitoring. When in paused state, the element/group of elements is displayed with an OFFLINE status in the PATROL Console. Additionally, the mention '(Suspended)' appears beside each related parameter.
To resume the monitoring of the element/group of elements, right-click the element (or element container) icon > KM Commands > Resume Monitoring in the menu.
Refreshing Parameters To manually refresh parameters without waiting for an automatic polling cycle, right-click the EMC SMI-S Provider icon > Refresh Parameters.
Reinitializing the KM If ever EMC Disk Arrays KM for PATROL does not function properly (displays components as missing that you know are present, or does not detect several components as it should, etc.), it is possible to reinitialize the configuration and let the KM re-start monitoring from scratch. The above cases of malfunction can occur after a configuration change or especially after a software/ hardware upgrade.
The reinitialization options may be limited if you are using BMC ProactiveNet v.9.x to monitor your environment.
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A backup of the PATROL Agent configuration is always performed and saved in the $PATROL_HOME/ config directory before a Reinitialization of the KM.
Reinitializing the KM
Reinitializing EMC Disk Arrays KM in Classic Mode
2. Select the options as per your specific needs: Alert thresholds and actions
Remove manually customized alert thresholds and polling intervals: Selection removes all customized thresholds and polling intervals. Reset the threshold mechanism to default: Selection makes the KM revert to the default mode i.e. the mechanism best suited to the system. Reset Alert Actions: Selection removes all manually set Alert Actions and reverts to basic default actions i.e. Trigger a PATROL event and Annotate a parameter graph. Misc. options
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To reinitialize EMC Disk Arrays KM for PATROL: 1. In the PATROL Console, right-click the KM main icon > KM Commands > Reinitialize KM...:
Deactivate the debug mode: Selection deactivates the debug mode if manually enabled. Restore and resume paused/removed objects: Selection restores all paused or removed objects. Remove Java Settings: Selection removes the custom Java settings (path and credentials). The KM will try to automatically find a suitable JRE. Internal KM engine options (only appears when configurations have been manually set in the PATROL Agent)
forceClassicConfigMode: Selection forces the KM to run in Classic Mode. (Option available only if the KM is already running in CA mode) Save reinitialize settings
Save reinitialize settings: Selection saves the defined settings that will then be considered as default. 3. Click Reinitialize.
Removing Device Monitoring Whenever the supervision of an element/group of elements becomes irrelevant, it is possible to terminate its monitoring by right-clicking the element icon > KM Commands > Remove.
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Once removed, the element/group of elements is no longer displayed in the PATROL Console. The Remove KM Command only prevents the display of instances in the PATROL Console. The discovery and collect processes are still performed in the background.
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Restoring Monitoring It is possible to restore the monitoring of a device with EMC Disk Arrays KM for PATROL after it has been removed from monitoring environment through the Remove option. To see the list of the removed devices or to restore the monitoring of a specific device: 1. Right-click the KM main icon > KM commands > KM Settings > Additional Settings > Restore Monitoring...
2. Select: if you want to restore the monitoring of all the devices that had been previously removed, in the PATROL Console One or more objects if you only want to restore specific devices (press down the Ctrl-key to allow multiple selection) 3. Click Restore.
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Restore Monitoring
Triggering a KM Discovery EMC Disk Arrays KM for PATROL automatically executes a discovery every hour of all EMC objects for the monitored system. This enables discovering and then monitoring any new objects added or removed. You can also force a discovery manually by right-clicking on the KM main icon > KM Commands > Trigger a KM Discovery.
With a view to optimization, the discovery process is as parallelized as possible. All independent objects are processed at the same time.
Thresholds, Alerts and Notifications This section deals with thresholds, alerts and notification. Alert thresholds are dynamically set by EMC Disk Arrays KM for PATROL. However, it is possible to change the alert settings, as well as the threshold mechanism itself. The KM also offers you the possibility of selecting the type of notification (Alert actions) to be performed once an alert is raised. The section has the following sub-sections:
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Threshold Mechanism Selection Alert Actions Alert Actions Macros
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Threshold Mechanism Selection Managing thresholds means selecting/modifying the mechanism by which EMC Disk Arrays KM for PATROL sets thresholds for all parameters of the monitored components. By default, EMC Disk Arrays KM for PATROL automatically sets alert thresholds on the monitored parameters. To modify the threshold mechanism: 1. Right-click the KM main icon > KM Commands > KM Settings > Additional Settings > Threshold Mechanism Selection...
2. Select one of the following options: Tuning: If selected, the KM will manage its thresholds through the standard internal PATROL mechanism (Override parameters). Thresholds are stored in the PATROL Agent configuration under the /___tuning___ tree. Event Management: If this option is selected, the KM will manage its thresholds through the Event Management mechanism. Thresholds are stored in the PATROL Agent configuration under the /AS tree. This option requires that you set up the PATROL for Event Management KM on your PATROL Agent. PATROL for Event Management has to be enabled and preloaded. If you use PATROL for Event Management to manage thresholds in PATROL, it is strongly recommended that you use this option in EMC Disk Arrays KM for PATROL too. No Thresholds: EMC Disk Arrays KM for PATROL will not set any thresholds on the monitored objects. You are required to set them manually. In order to avoid side effects and unpredictable behavior, if you change the threshold mechanism (from “Event Management” to “Tuning” or the other way around), the KM will automatically recreate the default thresholds settings using the new threshold mechanism. Manually customized thresholds however are not automatically migrated.
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Threshold Mechanism Selection
Alert Actions Alert Actions enable the PATROL administrator to choose specific actions to be executed when a failure is detected. With Alert Actions, it is possible to either: Customize the way a problem notification is performed, or Specify a recovery action to be run when a problem occurs. EMC Disk Arrays KM for PATROL can be configured to run one, several, or all types of Alert Actions when an alert is triggered regarding the monitored device. By default, upon a failure, the KM triggers a PATROL event and annotates the parameter’s graph with a comprehensive report of the problem, giving details about the failure, the possible consequences and the recommended action to solve the problem. The Alert Actions that can be performed by EMC Disk Arrays KM for PATROL are: Trigger a PATROL event Annotate the parameter's graph Execute an OS command Execute a PSL command Send a pop-up to the PATROL consoles Write a line to a LOG file Send a basic SNMP trap (using the PATROL MIB) Send a custom SNMP trap Send an E-mail
Additional information regarding the alert, such as the parameter name or its value, is available through the Alert Actions macros. This information can be used to further customize the Alert Action triggered by EMC Disk Arrays KM for PATROL and provide more details about the problem that occurs.
Alert Actions Macros A macro is a variable whose value is replaced when an Alert Action is triggered. Macros can be used to customize the content of each Alert Action. For example: %{VALUE} is replaced by the actual current value of the parameter that triggered the alert. When used in the text field for a PATROL event Alert Action, the percentage value is
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Alert Actions are highly customizable. One can customize the text that is sent through SNMP, set the username/password that is used to execute the OS Command, define the content of the PATROL event sent by EMC Disk Arrays KM for PATROL, etc.
replaced by the actual current value of the parameter that triggered the alert.
Macros
Description
%{/…}
Recommended for advanced users only Provides an internal instance variable name to be inserted. The path is relative to the object triggering the alert
%{ALARM_TYPE}
Type of alert triggered (ALARM, WARN or INFORMATION)
%{ASCTIME:…}
Current date and time formatted as specified in the macro
%{CONTEXT}
Path of parent instances up to the root path
%{DATE}
Current date in the YYYY-MM-DD format
%{HOSTNAME}
Hostname of the storage system in an abnormal state. If the alert is triggered on the SMI-S provider, the hostname of the SMI-S Provider will be displayed and if the alert is triggered on the main instance, the PATROL Agent hostname will be displayed.
%{IP_ADDRESS}
IP Address of the storage system in an abnormal state. If the alert is triggered on the SMI-S provider, the IP address of the SMI-S Provider will be displayed and if the alert is triggered on the main instance, the PATROL Agent IP address will be displayed.
%{NEWLINE}
Linefeed. This is useful to produce multi-line information
%{OBJECT_CLASS}
Class of the instance that triggered the alert
%{OBJECT_ID}
PATROL internal ID of the instance that triggered the alert
%{OBJECT_LABEL}
Display name of the instance that triggered the alert
%{OBJECT_TYPE}
Type of the instance (Fiber Port, Ethernet Port, Storage System, ... )
%{PARAMETER_NAME}
Name of the parameter that triggered the alert
%{PARENT_...}
Gets the parent's object of a macro
%{PARENT_CLASS}
Class of the object that the faulty instance is attached to
%{PARENT_ID}
PATROL internal ID of the object that the faulty instance is attached to
%{PARENT_LABEL}
Display name of the object that the faulty instance is attached to
%{PROBLEM}
Displays the nature of the problem in plain English including the following information: Problem detected with : = ==> .
%{TIME}
Current time in the HH:MM:SS format
%{VALUE}
Formatted value (with unit) of the parameter that triggered the alert
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Each macro listed in the table below contains information about what triggered the PATROL alert.
Edit Alert Actions To modify the Alert Actions executed by EMC Disk Arrays KM for PATROL upon a failure, rightclick on the KM main icon > KM Commands > KM Settings > Alert Actions…
Selecting the Alert Actions to be executed By default, EMC Disk Arrays KM for PATROL triggers a PATROL event and annotates the parameter that raises the alert, but other actions are also available.
Editing Alert Actions — Selecting Parameters
Trigger a PATROL event Annotate the parameter's graph Execute an OS command Execute a PSL command Send a pop-up to the PATROL Consoles Write a line to a log file Send a basic SNMP trap Send a custom SNMP trap (advanced) Send an e-mail After selecting and defining Alert Actions, you need to validate your changes by clicking the
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The available alert actions are:
Finish button.
Editing Alert Actions — Validation
Trigger a PATROL Event If you select Trigger a PATROL Event: 1. Select the type of PATROL event you wish to trigger when a storage problem occurs:
These events are generated every time a threshold is exceeded. They contain a full Storage Health Report detailing the fault that has occurred.
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A STD 41 PATROL Event A Specific PATROL Event No Event
Editing Alert Actions — Alert Action: Trigger a PATROL Event
2. If needed, modify the event message. You can use alert action macros that will be replaced at runtime. 3. Click Next and Finish. A PATROL Event can be viewed from:
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Standard PATROL Consoles (Classic Console, PATROL Central) PATROL Enterprise Manager BMC Impact Manager Other third-party products that interface with PATROL.
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Annotate the Parameter’s Graph If you select the Annotate the parameter’s graph action: 1. Possibly modify the string that will be displayed within the annotation point. You can use alert action macros that will be replaced at runtime.
Editing Alert Actions — Alert Action: Annotate Parameter's Graph
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2. Click Next and Finish.
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Execute an OS Command If you select the Execute an OS command action:
Editing Alert Actions — Alert Action: Execute an OS Command
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Enter a command line to be executed. The command: can be a program utility or a script shell, and can have arguments can contain alert action macros that will be replaced at runtime must be non-interactive (no window, no user input). Enter the username and password used to run the command. Click Next and Finish.
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Execute a PSL Command PSL commands are for PATROL advanced users.
If you select the Execute a PSL command action, you need to enter the PSL statement to be executed by the PATROL Agent. Although only a single line is permitted, it can have several PSL instructions and contain alert action macros that will be replaced at runtime.
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Editing Alert Actions — Alert Action: Execute a PSL Command
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Send a Pop-up to the PATROL Consoles If you select the Send a pop-up to the PATROL Consoles action, you need to enter the message that will be displayed in the pop-up as well as in the title of the pop-up window. You can use alert action macros that will be replaced at runtime.
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Editing Alert Actions — Alert Action: Send a Pop-up to the PATROL Consoles
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Write a Line to a LOG File If you select the Write a line to a LOG file action:
Editing Alert Actions — Alert Action: Write a Line to a LOG File
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Enter the LOG file path Enter the content of the line. You can use alert action macros that will be replaced at runtime.
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Send a Basic SNMP Trap If you select the Send a basic SNMP trap action:
Editing Alert Actions — Alert Action: Send a Basic SNMP Trap
Enter the following: IP address or Hostname of the SNMP trap destination SNMP port and community string Text that will be sent in the SNMP trap
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Upon a failure, EMC Disk Arrays KM for PATROL will send the trap that is defined in the PATROL MIB (Trap number 11, Enterprise ID: 1.3.6.1.4.1.1031.1.1.2, the text is stored in the 1.3.6.1.4.1.1031.1.1.2.1 OID). Refer to the Alert Actions Macros section to obtain the list of available macros.
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Send a custom SNMP Trap (advanced)
Editing Alert Actions — Alert Action: Send a Custom SNMP Trap
Enter the following: IP address or Hostname of the SNMP trap destination SNMP port and community string All the characteristics of the trap: Enterprise ID, trap number and up to 4 varbinds. You can use alert action macros that will be replaced at runtime.
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If you select the Send a custom SNMP trap action:
Send an E-mail If you select the Send an E-mail action:
Enter the sender and the recipient email addresses in respectively the From and To fields Type the SMTP server name Enter the email Subject and type the Body of the message you wish to send.
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Alert Actions: Send an E-mail
Monitoring with the KM
Once properly installed and configured, the KM automatically detects all the EMC storage components and displays performance metrics and usage statistics in the PATROL interface. This section describes the most common operations that can be performed with EMC Disk Arrays KM for PATROL.
Checking Available Spare Disks To avoid any loss of critical data, it is essential for a disk array to always maintain a pool of spare disks that can replace the faulty disk when a disk failure occurs. A disk array without any left spare disk will not be able to keep the level of data safety and performance in case of a disk failure. The SpareDiskCount parameter of the SEN_EMC_ARRAY class reports the number of spare disks available for each disk array monitored with the solution. By default, a warning is triggered when no spare disk is available (SpareDiskCount is set to zero).
Verifying the number of available spare disks in all your EMC disk arrays
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1. Create a PATROL Query in the PATROL Console to show the value of the SpareDiskCount parameter of the SEN_EMC_ARRAY class; In the main menu bar, click Actions > New Query…
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2. Enter the Query name (example: Available Spare Disks) 3. Enter the Query description (optional) 4. In the Query Results Filter section, select Show Selected Objects and check the Parameters box 5. In the Additional Filtering section, select the Application Class level filtering and the Enable Parameter level filtering options 6. Open the Application Class tab 7. In the Pattern Matching section, select Like and type SEN_EMC_ARRAY
PATROL Query – Application Class Tab
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8. Open the Parameter tab
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9. In the Pattern Matching section, select Like and type SpareDiskCount
PATROL Query – Parameter Tab
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10. Click OK to display a table with the number of spare disks available in each monitored disk array.
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Detecting High Processor Utilization Detecting a high processor utilization is important to prevent controller overloading that can lead to unpredictable performance degradations. To prevent such problems administrators need to identify the controller that has become a bottleneck.
Verifying the Processor Utilization Parameter for a Controller 1. In the console, double-click the ProcessorUtilization parameter of the SEN_EMC_CONTROLLER_CLAR application class 2. A graph is automatically displayed in the console's graph pane
Viewing a Controller's Processor Utilization as a graph
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A processor utilization over 80% means that this controller is overloaded and that the controller constitutes a bottleneck for the disk array.
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Verifying the Transfer Byte Rate of a Controller 1. In the console, double-click the TransferByteRate parameter of the SEN_EMC_CONTROLLER_CLAR application class. 2. A graph is automatically displayed in the console's right pane.
Controller's TransferByteRate Parameter as a Graph
If this value stays low – while the overall processor utilization is high – it indicates that the controller is performing "non productive" tasks. It then may become critical to determine the source of activity that generates the high processor utilization.
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By default, the processor utilization parameter will display a warning when reaching 80% and an alert when reaching 90 %.
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Detecting Unbalanced Workload Distribution on Controllers A storage controller manages the flow of information between the server and the data, assigning two paths, in case one of the paths fails or is overloaded. For the best levels of performance and availability, every layer of technology must be balanced.
Comparing the Processor Utilization of your Controllers 1. In the console, double-click the ProcessorUtilization parameter of the first CLARiiON controller for which you need to compare the activity. A graph is automatically displayed in the graph pane. 2. Select the ProcessorUtilization parameter of the second CLARiiON controller and drag it from the tree view of the Operator tab to the graph. The second parameter is automatically added to the first one to facilitate the comparison. Compare the values to evaluate the workload distribution.
For example, if the processor utilization on one controller goes above 80% while the other controller stays almost idle, it indicates that one of the controllers constitutes a bottleneck for the disk array that could be alleviated by better sharing the load between the controllers. Administrators should pay close attention to which logical drive is handled by which controller, depending on the activity of this logical drive to be able to reallocate controller to drive I/O activity so that neither controller is overloaded.
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Comparing Controllers Processor Utilization
Detecting Oversubscription Situations (Thin Provisioning) We call an oversubscription situation when: 1. The storage pool is configured for thin provisioning (“thin storage pool”) 2. The storage pool is oversubscribed, i.e. the total disk space visible to the hosts (subscribers) is greater than its actual capacity (this situation is normal for a thin pool since it is its very purpose) 3. The storage pool actual consumed capacity is higher than 75% Such situation is highly critical because the inability to allocate additional space to a LUN when requested by the subscriber host will lead to catastrophic data loss and corruption. The OversubscriptionSituation parameter will alert you to an oversubscription situation by triggering an alarm. When such an alarm is issued by the KM, it is highly recommended that the SAN administrators add capacity to the storage pool as soon as possible.
Diagnosing a Bad Physical Disk Layout A non-optimal physical disk layout can cause one single physical disk to become the bottleneck of a SAN. To verify that the I/Os are well-balanced across all physical disks you can check the ReadByteRate and WriteByteRate parameters of each physical disk and make sure they have similar average values.
1. In the console, double-click the WriteByteRate parameter of the first disk for which you need to compare the activity. A graph is automatically displayed in the graph pane.
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Verifying a Physical Disk Layout
2. Select the WriteByteRate parameter of the second disk and drag it from the tree view of the Operator tab to the graph. The second parameter is automatically added to the first one to facilitate the comparison. Repeat this operation for any other disk.
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Comparing Several Physical Disks WriteByteRate Parameters
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Diagnosing Slow LUNs If a system administrator complains that his servers are experiencing slow I/Os performance and that it is caused by the SAN, you may want to verify the actual response time of the LUNs the server is relying on. The ResponseTime parameter of the SEN_EMC_VOLUME_CLAR and SEN_EMC_VOLUME_SYMM application classes represents the average time it took to complete the read and write operations on the LUN during the collection interval. Typically, the average response time is below 10 milliseconds. You may also want to compare this value to the response time of the other LUNs to see whether one server is really getting worse I/O performance than another.
Graph – Diagnosing Slow LUNs
Diagnosing an Unbalanced Workload on the Storage Processors An EMC disk array comes with at least two storage processors. Normally, the workload is shared among the different processors. Under certain conditions (controller fail over, misconfiguration, etc.) it may happen that one controller is handling the majority of the workload while the other one stays almost idle. This would typically result in slower performance for the hosts. SAN administrators may then consider upgrading various parts of their infrastructure while simply properly sharing the workload among the controllers would solve the performance
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If the response time is low, you will need to check the amount of data that is written and read on this LUN. The bad performance may simply be due to an abnormally large amount of data to process. Otherwise, the problem may lie between the disk array and the server, in the fiber links.
problem. Build a multi-parameter graph with the ProcessorUtilization of every CLARiiON controller instance.
Comparing the Processor Utilization of your CLARiiON controllers 1. In the console, double-click the ProcessorUtilization parameter of the first CLARiiON controller for which you need to compare the activity. A graph is automatically displayed in the graph pane. 2. Select the ProcessorUtilization parameter of the second CLARiiON controller and drag it from the tree view of the Operator tab to the graph. The second parameter is automatically added to the first one to facilitate the comparison. Compare the values to evaluate the workload distribution.
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Comparing Controllers Processor Utilization
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Identifying Busiest LUNs To identify the LUNs that generate the most traffic on the disk array, use the ReadByteRate and WriteByteRate parameters of the Volume class. EMC Disk Arrays KM for PATROL offers you two methods to visually represent a LUN traffic.
Creating a multi-parameter graph with the ReadByteRate and WriteByteRate of the LUN objects you are suspecting 1. In the console, double-click the ReadByteRate parameter of the LUN you are interested in. A graph is automatically displayed in the graph pane. 2. Then drag and drop the WriteByteRate in the graph window
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Graph – Read Byte Rate on a LUN
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Using the Volume Activity... Command 1. Right-click the Volume for which you want to create a daily or hourly report of the total amount of data in GB that was read off or written to the each LUN, and select Volume Activity... 2. Define the report settings
Setting Report Parameters
Select the data you wish to generate a report for: Read Bytes Traffic, Write Bytes Traffic or both Select the period that you wish the report to cover: number of days or hours Select the interval to apply to the report data: hourly or daily 3. Click the Show Report button to display the graph
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Once you have identified the busiest LUNs, check the infobox of the suspected LUNs to find their storage groups and the hosts that generate such traffic.
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Identifying LUNs not Owned by their Normal (Default) Storage Processor
To identify LUNs that are not owned by their normal storage controller, simply use the KM command LUNs Owning Controller Table. 1. In the console, right-click the KM main icon > KM Commands > Reporting > LUNs Owning Controller Table 2. The list of LUNs matched with their current or default owner (controller)
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The Current Controller infobox of the SEN_EMC_VOLUME_CLAR application class reports the name of the controller that handles I/Os for each LUN. If a LUN is not currently handled by its normal (default) storage controllers, the name of the default controller will be indicated as SP_B (default: SP_A)”.
LUNs Owning Controller Table
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This information is not available for EMC Symmetrix storage systems
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Identifying the Hosts that can Access a LUN In most SAN configurations, each LUN belongs to a storage group whose host members are the only ones authorized to access the LUN. This is called LUN masking. For each LUN, the solution displays its WWN, the storage group to which it belongs to as well as the hosts member of this group. In most cases, identifying the storage group of a LUN is sufficient to recognize the server that is using it.
Identifying a Storage Processor (Controllers) Overload To visualize the activity of a controller in an EMC disk array, use the ProcessorUtilization parameter of the SEN_EMC_CONTROLLER_CLAR application class. A warning is issued when the processor utilization goes too high, which means that the controllers cannot keep up with the load on the disk array. It is then important to identify what is overloading the controllers. The ResponseTime parameter of the SEN_EMC_CONTROLLER_CLAR application class represents the average time it took the controller to process the read and write requests of the hosts. The higher the ResponseTime goes, the slower I/Os the servers will get. By default, the solution triggers a warning when the controller takes more than 10 milliseconds on average to complete the I/O requests and an alarm when the response time reaches 100 milliseconds.
Monitoring the Efficiency of the Caching Mechanism Each controller in an EMC disk array can be configured to use a specified amount of memory to cache the read and/or write operations. The solution reports the amount of memory configured by each controller for the read and write operations (the ReadCacheSize and WriteCacheSize parameters are available in the infobox of the SEN_EMC_CONTROLLER_CLAR and SEN_EMC_CONTROLLER_SYMM application classes). The WriteFlushByteRate parameter of the SEN_EMC_CONTROLLER_CLAR application class represents the rate in MB/sec at which data is committed to the disk (i.e. physically written).
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ProcessorUtilization and ResponseTime parameters are not available on Symmetrix Vmax controllers
This value is to be compared with the WriteByteRate of the disk array. The CacheDirtyPagesPercentage parameter represents the amount in percentage of the write cache that has been modified by host write operations and not yet flushed to the disks. Reaching 100% means that write cache is too small and cannot handle the flow of write operations.
Monitoring Fans To avoid overheating, system vendors install fans on critical devices (processors, power supplies, etc.). If a cooling system is not present, an overheated system can throttle the speed of processors and cause slow-downs or ultimately cause shut-downs. Monitoring fans is important since they ensure maintaining the right temperatures for optimal functioning of the system. Depending on the available information, the following parameters will be displayed for each detected fan device: The Present parameter represents the availability of the fan. An alert is triggered if the fan is no longer discovered. The Status parameter represents the current status of the fan. An alert is triggered if the fan stops spinning or does not spin fast enough. The StatusInformation parameter gives additional information about the current status of the fan.
Monitoring Power Supplies
Depending on the available information, the following parameters will be displayed for each power supply or power unit device: The Present parameter represents the availability of the power supply. An alert is triggered when the power supply is no longer discovered. The Status parameter represents the current status of the power supply. An alert is triggered if an error occurs with the power supply. The StatusInformation parameter gives additional information about the current status of the power supply.
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The power supply is the component that transforms the AC Line into electric power needed by the computer. Therefore the power supply is a highly critical device of a computer that should never fail. For this reason, many vendors build servers with redundant power supplies. Monitoring power supplies allows the operators to be alerted when a power supply fails, or in some cases even when a power supply is overloaded.
Reclaiming Space of Unused LUNs Identifying Unmapped (Orphans) LUNs Over time, as servers connected to a SAN get decommissioned, administrators find an increasing number of unmapped LUNs, or volumes that are no longer used by any server. These LUNs, while unused, still occupy disk space in the disk array. Being able to identify such unmapped LUNs and reclaim the disk space uselessly consumed by these LUNs will help administrators avoid unnecessary upgrades and extensions of their disk arrays.
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To list the LUNs in a disk array that are not mapped to any server and therefore safe to remove, right-click the disk array icon > KM Commands > Reporting > LUNs Mapping Table... . Whether a LUN is actually mapped or not is also shown in the infobox of each volume instance.
LUN Properties - Infobox tab
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Identifying Unused LUNs When a server is decommissioned or reconfigured, its associated LUNs can stay mapped preventing storage administrator from accurately identifying unused LUNs. Since the KM monitors permanently the traffic on each LUN, it becomes easy to detect LUNs for which the activity is null. 1. Create a PATROL Query in the PATROL Console to show the value of the TimeSinceLastActivity parameter of the SEN_EMC_VOLUME_CLAR or SEN_EMC_VOLUME_SYMM application class; In the main menu bar, click Action > New Query…
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PATROL Query – General Tab
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2. Enter the Query name (example: Unused LUNs) 3. Enter the Query description (optional) 4. In the Query Results Filter section, select Show Selected Objects and check the Parameters box 5. In the Additional Filtering, select the Application Class level filtering and the Enable Parameter level filtering options 6. Open the Application Class tab
PATROL Query – Application Class Tab
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7. In the Pattern Matching section, select Like and type SEN_EMC_VOLUME_CLAR (or SEN_EMC_VOLUME_SYMM) 8. Open the Parameter tab
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PATROL Query – Parameter Tab
PATROL Query – Results
The value collected for this parameter upon the first collect reflects the number of days since any activity occurred on the volume for the time observed by the KM, i.e. this first collected metric might not reflect the actual absence of activity on the volume.
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9. In the Pattern Matching section, select Like and type TimeSinceLastActivity 10. Click OK to display a list of the monitored LUNs and their respective number of days since when the KM has not recorded any activity.
Reporting Disk Space Consumption Making sure that a disk array has enough remaining disk space available is critical for several reasons: SAN administrators want to make sure to be able to provision disk space for new servers when requested, as quickly as possible. The disk array itself may need additional disk space for specific features to work properly, like automatic snapshots, mirroring, etc. If thin provisioning is used, the remaining disk space becomes dramatically critical since the inability to allocate additional space to a LUN when requested by the subscriber host will lead to catastrophic data loss and corruption. The disk space used is permanently monitored for each storage pool. The SubscribedCapacity parameter of the SEN_EMC_STORAGEPOOL_CLAR and SEN_EMC_STORAGEPOOL_SYMM application classes represents the amount of disk space that has been made available to the subscriber hosts, or in other words, the amount of disk space that is seen by the servers connected to the disk array. The ConsumedCapacity parameter of the SEN_EMC_STORAGEPOOL_CLAR and SEN_EMC_STORAGEPOOL_SYMM application classes represents the actual space usage in the storage pool. For “thin” pools (when thin provisioning is enabled on the disk array), this value is normally lower than the SubscribedCapacity, as it is the main purpose of thin provisioning. For traditional pools, the ConsumedCapacity parameter has the same value as the SubscribedCapacity parameter, as the entirety of the subscribed disk space is fully allocated in the storage pool.
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The ConsumedCapacityPercentage parameter is the most critical one, even for non-thin storage pools, as a storage pool usage nearing 100% means that SAN administrators will not be able to create new LUNs in the storage pool. By default, no alarm or warning threshold is set on this parameter as the fullness of a storage pool may be a normal situation.
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Verifying the available disk space in several storage pools 1. Create a PATROL Query in the PATROL Console to show the value of the ConsumedCapacityPercentage parameter of the SEN_EMC_STORAGEPOOL_CLAR (or SEN_EMC_STORAGEPOOL_SYMM) application class; In the main menu bar, click Action > New Query…
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PATROL Query – General Tab
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2. Enter the Query name (example: Disk Space Consumption) 3. Enter the Query description (optional) 4. In the Query Results Filter section, select Show Selected Objects and check the Parameters box 5. In the Additional Filtering, select the Application Class level filtering and the Enable Parameter level filtering options 6. Open the Application Class tab 7. In the Pattern Matching section, select Like and type SEN_EMC_STORAGEPOOL_CLAR or SEN_EMC_STORAGEPOOL_SYMM
PATROL Query – Application Class Tab
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8. Open the Parameter tab
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9. In the Pattern Matching section, select Like and type ConsumedCapacityPercentage
PATROL Query – Parameter Tab
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10. Click OK to display a table with the amount of actually consumed capacity in all of the storage pools of your monitored EMC disk arrays.
PATROL Query – Results
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Reporting the Total Traffic on an Hourly or Daily Basis EMC Disk Arrays KM for PATROL not only monitors the traffic and activity of the disk array, controllers, LUNs and physical disks in MB/sec, but also in GB per hour or per day. The exact amount of data that was read or written to the disk array, LUN or physical disk is calculated for each hour of the day and each day of the week. The hourly report graph will represent the amount of data in GB from 12:00am to 12:59am, from 1:00am to 1:59am, from 2:00am to 2:59am, etc, while the daily report graph will represent the amount of data in GB for Monday, for Tuesday, for Wednesday, etc.
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This report is notably helpful to SAN administrators to understand the impact of the nightly backups, of the amount of data a specific application writes to a LUN and how this evolves (with upgrades for example). In general, this will help administrators analyze the impact of various features of the disk array on the long term.
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Generating a Disk Arrays Activity 1. In the console, right-click the KM main icon> KM Commands > Reporting > Disk Arrays Activity... 2. Define the report settings
Configuring the Report Settings
The ability of the product to report on a given period of time depends on the history retention period of the PATROL Agent.
To generate an activity report for a LUN or a volume, simply right-click the disk and follow the procedure described above.
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Select the data you wish to generate a report for: Read Bytes Traffic, Write Bytes Traffic or both Select the period that you wish the report to cover: number of days or hours Select the interval to apply to the report data: hourly or daily 3. Press the Disk Arrays Selection button and select the specific disk array(s) you wish to include in the report 4. Click the Show Report button to display the graph
Reporting the Overall Available Disk Space The main SEN_EMC_ARRAY class also reports various metrics regarding the disk space in the disk array: The size of the disk array (The Size value is available in the infobox) The total subscribed capacity, i.e. the total amount of disk space exposed to the servers with the SubscribedCapacity parameter The total amount of free disk space with the AvailableCapacity parameter For a more granular view of the disk space usage in the disk array, analyze the parameters of the SEN_EMC_STORAGEPOOL_CLAR and SEN_EMC_STORAGEPOOL_SYMM application classes.
Searching WWN/IQN Components are uniquely identified on the SAN by a WWN or by an iSCSI name. Because WWN are a series of letters and digits and IQN can be up to 255 characters long, retrieving a device or port corresponding to a WWN or IQN found in error log or any other administration GUI is a nightmare for SAN administrators. The Search WWN/IQN feature has been designed to easily find any component based on its complete or partial World Wide Name or IQN.
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1. In the console, click the KM main icon > KM Commands > Search WWN/IQN... 2. Select a search option, Contains, Starts with, or Ends with. 3. Type the value to search for.
Search WWN/IQN Setting Panel
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4. Click Search to display the search results
Search WWN/IQN Results
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5. The search results panel lists the WWN/IQN corresponding to the search options you have defined.
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Viewing the Overall Activity of a Disk Array In order to visualize the activity of a disk array, use the ReadByteRate and WriteByteRate parameters of the SEN_EMC_ARRAY class. These parameters represent the overall traffic in megabytes per second for each monitored array, or more precisely, each EMC disk array that is exposed through the EMC SMI-S Provider (see the Installation Guide for more information about the EMC SMI-S Provider).
Viewing a disk array activity 1. In the console, double-click the ReadByteRate parameter of the array you are interested in. A graph is automatically displayed in the graph pane. 2. Then drag and drop the WriteByteRate parameter in the graph window
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Overall Activity of a Disk Array -ReadByteRate
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Searching WWN/IQN
The overall activity can also be reported in GB per hour or per day (instead of MB/sec) so SAN administrators can visualize how much data has been written to or read off the disk array each hour of the day or each day of the week (see the Reporting the total traffic on an hourly or daily basis section for more information on this subject).
Reporting This section deals with the various reports the EMC Disk Arrays KM for PATROL enables you to generate from the data collected from monitored devices. Reports are available for: Disk Arrays Controllers Fiber Ports Storage Pools Volumes Disk Groups Physical Disks To help administrators manage their IT infrastructure, EMC Disk Arrays KM for PATROL also provides two reports related to LUNs: LUNs Owning Controller Table LUNs Mapping Table Two reports provide information about the volume of storage allocated per hosts and LUNs: Per Host Storage Allocation Per LUN Storage Allocation
To generate a report, right-click the KM icon or the component instance > KM Commands > Reporting and then the report you wish to obtain.
Viewing the Overall Activity of a Disk Array
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Finally, administrators can schedule Activity and LUNs Mapping Table reports.
Disk Arrays Activity EMC Disk Arrays KM for PATROL enables you to generate a report for one or several of the monitored disk arrays: 1. Right-click the KM main icon > KM Commands > Reporting > Disk Arrays Activity to access the report settings dialog box
Disk Arrays Activity - Report Parameter Selection
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2. Select the parameter for which you wish to generate a report for: read bytes traffic write bytes traffic read/write bytes traffic
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Reporting
3. Select the report range and interval 4. Press the Disk Arrays Selection button and select the specific disk array(s) you wish to include in the report 5. Click Show Report.
Disk Arrays Activity
You can generate a report directly from a specific disk:
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1. Click the physical disk > KM Commands > Physical Disk Activity. 2. Select the parameter for which you wish to generate a report for: transfer bytes traffic write bytes traffic read bytes traffic read/write bytes 3. Select the report range and interval 4. Click Show Report.
Reporting
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Controllers Activity EMC Disk Arrays KM for PATROL enables you to generate a report for one or several of the monitored controllers: 1. Right-click the KM main icon > KM Commands > Reporting > Controllers Activity to access the report settings dialog box
Defining Report Settings
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2. Select the parameter for which you wish to generate a report for: transfer bytes traffic write flush bytes traffic
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3. Select the report range and interval 4. Press the Controllers Selection button and select the specific controller(s) you wish to include in the report. Click Accept to continue. 5. Click Show Report to display a report for the selected controller(s) according to the parameters you have defined.
Controllers Activity
You can also easily generate a report directly from a specific controller: Click the controller instance > KM Commands > Reporting > Controller Activity. Select the parameter for which you wish to generate a report for Select the report range and interval Click Show Report
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1. 2. 3. 4.
Reporting
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Fiber Ports Activity EMC Disk Arrays KM for PATROL enables you to generate a report for one or several of the fiber ports:
1. Right-click the KM main icon > KM Commands > Reporting > Fiber Ports Activity to access the report settings dialog box
Defining Report Settings
EMC Disk Arrays KM for PATROL Version 4.1.03
2. The transfer bytes traffic parameter is automatically selected 3. Select the report range and interval 4. Press the Fiber Ports Selection button and select the specific Fiber Port(s) you wish to include in the report. Click Accept to continue. 5. Click Show Report to display a report for the selected port(s) according to the parameters you have defined. You can also easily generate a report directly from a specific fiber port: 1. Click the Fiber Port instance > KM Commands > Fiber Port Activity. 2. Select the report range and interval 3. Click Show Report
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Reporting
Fiber Port Activity
Storage Pools Activity EMC Disk Arrays KM for PATROL enables you to generate a report for one or several of the monitored storage pools:
Storage Pools Activity - Report Parameter Selection
2. Select the parameter for which you wish to generate a report for: read bytes traffic transfer bytes traffic write bytes traffic read/write bytes traffic
Reporting
130
EMC Disk Arrays KM for PATROL Version 4.1.03
1. Right-click the KM main icon > KM Commands > Reporting > Storage Pools Activity to access the report settings dialog box.
3. Select the report range and interval 4. Press the Storage Pools Selection button and select the specific storage pool(s) you wish to include in the report. Click Accept. 5. Click Show Report
Storage Pools Activity
You can generate a report directly from a specific storage pool:
EMC Disk Arrays KM for PATROL Version 4.1.03
1. Click the Storage Pool instance > KM Commands > Storage Pool Activity. 2. Select the parameter for which you wish to generate a report for: read bytes traffic transfer bytes traffic write bytes traffic read/write bytes traffic 3. Select the report range and interval 4. Click Show Report
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Reporting
Volumes Activity EMC Disk Arrays KM for PATROL enables you to generate a report for one or several of the monitored volumes: 1. Right-click the KM main icon > KM Commands > Reporting > Volumes Activity...
Volumes Activity - Report Parameter Selection
EMC Disk Arrays KM for PATROL Version 4.1.03
2. Select the parameter for which you wish to generate a report for: read bytes traffic transfer bytes traffic write bytes traffic read/write bytes traffic
Reporting
132
3. Select the report range and interval 4. Press the Volumes Selection button and select the specific volume(s) you wish to include in the report. Click Accept. 5. Click Show Report.
Volumes Activity
You can generate a report directly from a specific volume:
EMC Disk Arrays KM for PATROL Version 4.1.03
1. Click the volume instance > KM Commands > Volume Activity... 2. Select the parameter for which you wish to generate a report for: read bytes traffic transfer bytes traffic write bytes traffic read/write bytes traffic 3. Select the report range and interval 4. Click Show Report.
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Reporting
Disk Groups Activity EMC Disk Arrays KM for PATROL enables you to generate a report for one or several of the monitored disk groups: 1. Right-click the KM main icon > KM Commands > Reporting > Disk Groups Activity... to access the report settings dialog box.
Disk Groups Activity - Report Parameter Selection
EMC Disk Arrays KM for PATROL Version 4.1.03
2. Select the parameter for which you wish to generate a report for: read bytes traffic transfer bytes traffic write bytes traffic read/write bytes traffic
Reporting
134
3. Select the report range and interval 4. Press the Disk Groups Selection button and select the specific disk group(s) you wish to include in the report. Click Accept. 5. Click Show Report.
Disk Groups Activity
You can generate a report directly from a specific disk group:
EMC Disk Arrays KM for PATROL Version 4.1.03
1. Click the Disk Group instance > KM Commands > Disk Group Activity... 2. Select the parameter for which you wish to generate a report for: read bytes traffic transfer bytes traffic write bytes traffic read/write bytes traffic 3. Select the report range and interval 4. Click Show Report.
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Reporting
Physical Disks Activity EMC Disk Arrays KM for PATROL enables you to generate a report for one or several of the monitored disk: 1. Right-click the KM main icon > KM Commands > Reporting > Physical Disks Activity...
Disks Activity - Report Parameter Selection
EMC Disk Arrays KM for PATROL Version 4.1.03
2. Select the parameter for which you wish to generate a report for: read bytes traffic transfer bytes traffic write bytes traffic read/write bytes traffic
Reporting
136
3. Select the report range and interval 4. Press the Physical Disks Selection button and select the specific disk(s) you wish to include in the report. Click Accept. 5. Click Show Report.
Disks Activity
You can generate a report directly from a specific disk:
EMC Disk Arrays KM for PATROL Version 4.1.03
1. Click the physical disk > KM Commands > Physical Disk Activity... 2. Select the parameter for which you wish to generate a report for: read bytes traffic transfer bytes traffic write bytes traffic read/write bytes traffic 3. Select the report range and interval 4. Click Show Report
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Reporting
LUNs Owning Controller Table In order to facilitate the servers management, administrators can use the LUNs Owning Controller Table to identify which controllers owns which LUN. 1. In the console, right-click the KM main icon > KM Commands > Reporting > LUNs Owning Controller Table... 2. The list of LUNs matched with their current or default owner (controller) is displayed:
LUNs Owning Controller Table
EMC Disk Arrays KM for PATROL Version 4.1.03
This report is not available for SYMMETRIX devices. The Multipath I/O technology used by the SYMMETRIX Disk Arrays allows more than one physical path between the Disk Arrays and controllers or fiber ports. It is therefore impossible for the KM to determine which one is in use.
See also Reclaiming Space of Unmapped (Unused) LUNs
Reporting
138
LUNs Mapping Table In order to facilitate the servers management, administrators can use the LUNs Mapping Table to list: mapped and/or not mapped LUNs 1. In the console, right-click the array icon or KM main icon > KM Commands > Reporting > LUNs Mapping Table... 2. Define the setting of the list you wish to create
Set the list parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Select the type of LUNs you wish the list to display: Not Mapped, Mapped or All Select the sorting order: Array, Hostname, Host WWN, LUN, Size or Fiber Ports Select the format: Standard or CSV 3. Click Show Report to display a list of LUNs corresponding to your requirements
LUNs Mapping Table
139
Reporting
Per Host Storage Allocation The Per Host Storage Allocation reports on the volume of storage allocated to each monitored host. 1. In the console, right-click the array icon or KM main icon > KM Commands > Reporting > Per Host Storage Allocation... 2. The report shows the total amount of consumed and subscribed storage capacity for each monitored host.
EMC Disk Arrays KM for PATROL Version 4.1.03
Per Host Storage Allocation Report
Reporting
140
Per LUN Storage Allocation The Per LUN Storage Allocation reports on the volume of storage allocated to each monitored LUN.
Per LUN Storage Allocation Report
The list of results will be truncated in large environments if the buffer size is not sufficient to display all the LUNs available. Refer to the BMC documentation to know how to change the buffer size.
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Reporting
EMC Disk Arrays KM for PATROL Version 4.1.03
1. In the console, right-click the array icon or KM main icon > KM Commands > Reporting > Per LUN Storage Allocation... 2. The report shows the total amount of consumed and subscribed storage capacity for each monitored LUN.
Scheduling Reports Administrators can generate activity and LUNs Mapping Table reports every day at a specific time. To schedule reports: 1. Right-click the KM main icon > KM Commands > Reporting > Reports Scheduling. Reports Scheduling wizard appears:
2. Specify the time when the reports are automatically generated 3. Check the Activity report type to automatically generate the following reports: Disk Array Activity: Reports on Read and Write Bytes for all monitored disk arrays Controller Activity: Reports on Transfer Bytes for all monitored controllers Fiber Port Activity: Reports on Transfer Bytes for all monitored fiber ports Storage Pool Activity: Reports on Transfer, Read and Write Bytes for all monitored storage pools Volume Activity: Reports on Transfer, Read and Write Bytes for all monitored volumes Disk Group Activity: Reports on Transfer, Read and Write Bytes for all monitored disk groups Physical Disk Activity: Reports on Transfer, Read and Write Bytes for all monitored disk
Reporting
142
EMC Disk Arrays KM for PATROL Version 4.1.03
Scheduling Reports
4. Select LUNs Mapping Table to list mapped and unmapped LUNs. The .csv file generated for this report consists in the following comma-separated data: Array, Hostname, Host, WWN, LUN, Fiber Ports, Size and Status. 5. Click OK. The generated file(s) are time-stamped and stored in %PATROL_HOME%\log for the specific time set through the History Retention Period parameter.
EMC Disk Arrays KM for PATROL Version 4.1.03
The history retention period can be set from the PATROL Console or from the PATROL Agent using a configuration variable. The default collection (retention) period is one day. Whenever a stored parameter value exceeds its retention period, it is automatically deleted from the parameter history file. Refer to BMC documentation for details.
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Reporting
Reference Guide
Introduction
EMC Disk Arrays KM for PATROL Version 4.1.03
This chapter provides statistical information about resources, operating status, and performances managed by the EMC Disk Arrays KM for PATROL. It contains tables describing the parameters used in the KM, grouped by Application Classes, and provides a brief description of each parameter and its default settings. Additionally, it contains a section dedicated to the KM configuration variables that will prove useful to successfully implement the integration of the KM with a third party (BMC Event Management, BMC Capacity Optimization, Remedy, etc.).
145
Classes and Parameters This section lists the 41 application classes of EMC Disk Arrays KM for PATROL. It gives you details on the icons that represent the class, Infobox, parameters and the menu commands available for each application class. There are 25 main application classes and 16 “container” classes. The container classes have no parameters.
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
SEN_EMC_ARRAY SEN_EMC_BATTERY SEN_EMC_BATTERY_CONT SEN_EMC_CIFSSERVER SEN_EMC_CIFSSERVER_CONT SEN_EMC_CONTROLLER_CLAR SEN_EMC_CONTROLLER_CONT SEN_EMC_CONTROLLER_SYMM SEN_EMC_CONTROL_STATION SEN_EMC_CONTROL_STATION_CONT SEN_EMC_DATAMOVER SEN_EMC_DATAMOVER_CONT SEN_EMC_DISKGROUP SEN_EMC_DISKGROUP_CONT SEN_EMC_DM_ETHERNETPORT SEN_EMC_DM_ETHERNETPORT_CONT SEN_EMC_ETHERNETPORT SEN_EMC_ETHERNETPORT_CONT SEN_EMC_FAN SEN_EMC_FAN_CONT SEN_EMC_FCPORT SEN_EMC_FCPORT_CONT SEN_EMC_FILER SEN_EMC_FILESYSTEM SEN_EMC_FILESYSTEM_CONT SEN_EMC_MAIN SEN_EMC_NFSSERVER SEN_EMC_PHYSICALDISK_CLAR SEN_EMC_PHYSICALDISK_CONT SEN_EMC_PHYSICALDISK_SYMM SEN_EMC_POWERSUPPLY SEN_EMC_POWERSUPPLY_CONT SEN_EMC_SMISPROVIDER SEN_EMC_SMISPROVIDER_CONT
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SEN_EMC_SMISPROVIDER_MANAGEDARRAY SEN_EMC_STORAGEPOOL_CLAR SEN_EMC_STORAGEPOOL_CONT SEN_EMC_STORAGEPOOL_SYMM SEN_EMC_VOLUME_CLAR SEN_EMC_VOLUME_CONT SEN_EMC_VOLUME_SYMM Parameters discovered depend on the type of managed element. To see which parameters are discovered on your managed systems, please refer to the Connectors and Platforms Reference Table and then the corresponding topic in the Connectors and Platform-specific Details section to learn about the parameters discovered for each server.
Baselines and Key Performance Indicators Some parameters are identified by default as Key Performance Indicators (KPIs) and therefore automatically included in the base lining calculation. To learn more about auto baselining and KPIs, please refer to the Managing Baselines and Key Performance Indicators chapter. In this guide, parameters flagged as KPIs and included by default in the baseline calculation process are respectively identified by the following icons: Baselining KPI
SEN_EMC_ARRAY
Parameters Name
Description
Units
Defaul Attribute Type t Alert Conditi ons
AvailableCapacity Total capacity not consumed in the disk array.
Tera byte s (TB)
None
Statistics
OperationRate*
Oper None atio ns/s
Statistics
Total number of operations per second.
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Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Icon
Description
Units
Defaul Attribute Type t Alert Conditi ons
PortCount
Number of ports in the array. Note: This value can be used to know the number of required licenses for the monitoring system.
Port s
None
Statistics
ReadByteRate
Bytes read per second to the array since the last collect.
Meg None abyt es per seco nds (MB/ s)
Statistics
ReadOperationRat Number of read operations per second. e
Oper None atio ns/s
Statistics
SpareDiskCount
Number of spare disks available in the array.
Disk s
Warn ing = 0
Statistics
Status
Status of the disk array.
{0=O K; 1 = Degr aded ;2 = Faile d}
Warn Availability ing = 1 Alarm =2
StatusInformation Provides detailed information about the disk array status.
n/a
n/a
--
SubscribedCapaci ty
Tera byte s (TB)
None
Statistics
TransferByteRate* Total bytes transferred per second (sent and received).
Meg None abyt es per seco nds (MB/ s)
Statistics
WriteByteRate
Meg None abyt es per seco nds (MB/ s)
Statistics
Classes and Parameters
Number of terabytes reserved in the array.
Bytes written per second to the array since the last collect.
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EMC Disk Arrays KM for PATROL Version 4.1.03
Name
Name
Description
Units
WriteOperationRa Number of write operations per second. te For detailed information about
Baselining and
Defaul Attribute Type t Alert Conditi ons
Oper None atio ns/s
Statistics
KPI, see Managing Baselines and Key Performance Indicators.
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The PATROL internal identifier.
Array ID
Detailed information about the disk array (WWN, Serial Number, iSCSI).
Family
Name of the disk array family.
Number of Disks
Total number of disks in the same disk array.
Size
Size of the disk array.
FQDN
Fully Qualified Domain Name of the storage system.
CI_ID
Identifier of the configuration item (SAN:XXX VENDOR:XXX FAMILY:XXX MODEL:XXX SERIALNUMBER:XXX)
Menu Commands Function
Description
Reporting > Disk Array Activity
Generates a report on the Disk Array activity.
Reporting > Controllers Activity
Generates a report on Controllers activity.
Reporting > Fiber Ports Activity
Generates a report on Fiber ports activity.
Reporting > Storage Pools Activity
Generates a report on Storage pools activity.
Reporting > Volumes Activity
Generates a report on Volumes activity.
Reporting > Disk Groups Activity
Generates a report on Disk groups activity.
Reporting > Physical Disks Activity
Generates a report on Physical Disks activity.
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EMC Disk Arrays KM for PATROL Version 4.1.03
Reporting
Classes and Parameters
Function
Description
Reporting > LUNs Owning Controller Table
Enables you to identify which controllers owns which LUN.
Reporting > LUNs Mapping Table
Generates a report listing mapped and unmapped LUNs.
Reporting > Per Host Storage Allocation
Generates a report on the volume of storage allocated to each monitored host.
Reporting > Per LUN Storage Generates a report on the volume of storage allocated to each monitored Allocation LUN. Enables the user to find any component based on its complete or partial World Wide Name or IQN.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Search WWN/IQN
Classes and Parameters
150
SEN_EMC_BATTERY Icon
Parameters Name
Description
Units
Default Alert Conditions
Attribute Type
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
n/a
--
StatusInformati Provides detailed information about the on battery status.
None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The device PATROL internal identifier.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
151
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Menu Commands
SEN_EMC_BATTERY_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
152
SEN_EMC_CIFSSERVER Icon
Parameters Name
Description
Units
Status*
Status of the CIFS server.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
n/a
--
StatusInformati Provides detailed information about the on CIFS Server status.
Default Alert Conditions
Attribute Type
None
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Name
Description
PATROL ID
The device's PATROL internal identifier.
Caption
Short description containing the name of the CIFS server.
Interfaces
A communication point on a Data Mover Computer System of the Celerra from which a CIFS FileShare can be accessed.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
153
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
SEN_EMC_CIFSSERVER_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
154
SEN_EMC_CONTROLLER_CLAR Icon
Parameters Description
Units
Default Alert Conditions
Attribute Type
CacheDirtyPage Percentage of dirty pages currently in sPercentage cache, that is, pages that have been modified in the SP’s write cache, but that have not yet been written to disk. A high percentage of dirty pages means the cache is handling many write requests.
Percentage None (%)
Statistics
OperationRate* Total number of operations per second.
Operations None /s
Statistics
Present
{0 = No; 1 = Warning = 0 Yes}
Availability
ProcessorUtiliz Utilization of the processor. ation*
Percentage Warning = 80 (%) % (for two consecutive collects) Alarm = 90 %
Statistics
ReadOperation Rate
Number of read operations per second.
Operations None /s
Statistics
ReadOperation sPercentage
Percentage of read operations.
Percentage None (%)
Statistics
ResponseTime
Average response time for all operations.
Millisecon ds (ms)
Warning = 10 ms (two consecutive times) Alarm = 100 ms
Response Time
Status
Status of the controller.
{0=OK; 1 = Degraded; 2 = Failed}
Warning = 1 Alarm = 2
Availability
StatusInformati Detailed information about the EMC on controller status.
n/a
None
--
TransferByteRa te
Megabytes None per second (MB/s)
Indicates whether the device is present or not since the last discovery.
Count of data transferred per second.
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Statistics
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Name
Name
Description
Units
Default Alert Conditions
Attribute Type
WriteFlushByte Cumulative count of write cache flushed Rate per second.
Megabytes None per second (MB/s)
Statistics
WriteOperatio nRate
Number of write operations per second.
Operations None /s
Statistics
WriteOperatio nsPercentage
Percentage of written operations.
Percentage None (%)
Statistics
For detailed information about
Baselining and
KPI, see Managing Baselines and Key Performance Indicators.
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Name
Description
PATROL ID
The device's PATROL internal identifier.
IP
Controller's IP Address.
Memory Size
Memory size of the adapter in Megabytes (MB).
PROM Revision
Adapter Card PROM Revision.
Protocol
Protocol supported by the Adapter (Mixed; iSCSI; iSCSI; ESCON; FICON; Other; Unknow; n/a).
Read Cache Size
Size of the cache containing read data.
Role
Describes the role of the controller (Front-end; Back-end; Remote; n/a).
Serial Number
Controller's serial number.
Write Cache Size
Size of the cache containing written data.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Reporting Reporting > Fiber Ports Activity
Generates a report on Fiber ports activity.
Reporting > Controller Activity
Generates a report on the controller activity.
Classes and Parameters
156
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
Description
Pause Monitoring
Pauses the monitoring of the controller.
Resume Monitoring
Resumes the monitoring of the controller after it has been paused.
Remove
Removes the controller from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
157
Classes and Parameters
SEN_EMC_CONTROLLER_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Function
Description
Reporting Generates a report on Fiber ports activity.
Reporting > Controllers Activity
Generates a report on Controllers activity.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Reporting > Fiber Ports Activity
Classes and Parameters
158
SEN_EMC_CONTROLLER_SYMM Icon
Parameters Name
Description
Units
CacheHitRatio
Percentage of requests that are successfully served by a cache.
Percentage None (%)
Statistics
OperationRate* Total number of operations per second.
Operations None /s
Statistics
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Warning = 0 Yes}
Availability
ReadOperation sRate
Number of read operations per second.
Operations None /s
Statistics
Status
Status of the controller.
{0=OK; 1 = Degraded; 2 = Failed}
Warning = 1 Alarm = 2
Availability
StatusInformati Provides detailed information about the on EMC Controller status.
n/a
None
--
TransferByteRa te
Count of data transferred per second.
Megabytes per seconds (MB/s)
None
Statistics
WriteOperatio nRate
Percentage of written operations.
Operations None /s
Statistics
Baselining and
Attribute Type
KPI, see Managing Baselines and Key Performance Indicators.
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The device's PATROL internal identifier.
IP
Controller's IP Address.
Memory Size
Memory size of the adapter in Megabytes (MB).
PROM Revision
Adapter Card PROM Revision.
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Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
For detailed information about
Default Alert Conditions
Name
Description
Protocol
Protocol supported by the Adapter (Mixed; iSCSI; iSCSI; ESCON; FICON; Other; Unknow; n/a).
Read Cache Size
Size of the cache containing read data.
Role
Describes the role of the controller (Front-end; Back-end; Remote; n/a).
Serial Number
Controller's serial number.
Write Cache Size
Size of the cache containing written data.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Reporting Generates a report on Fiber ports activity.
Reporting > Controller Activity
Generates a report on the Controller activity.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Reporting > Fiber Ports Activity
Classes and Parameters
160
SEN_EMC_CONTROL_STATION Icon
Parameters This Application Class is only available for EMC Celerra storage systems Name
Description
Units
Default Alert Conditions
Attribute Type
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
n/a
--
StatusInformati Provides detailed information about the on control station status.
None
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Name
Description
PATROL ID
The device's PATROL internal identifier.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
161
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
SEN_EMC_CONTROL_STATION_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Name
Classes and Parameters
162
SEN_EMC_DATAMOVER Icon
Parameters This Monitor type is only available for EMC Celerra storage systems Name
Description
Units
Default Alert Conditions
Attribute Type
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
n/a
--
StatusInformati Detailed information about the data mover on status.
None
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Name
Description
PATROL ID
The device's PATROL internal identifier.
Caption
Short description containing the name of the data mover.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
163
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
SEN_EMC_DATAMOVER_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Name
Classes and Parameters
164
SEN_EMC_DISKGROUP Icon
Parameters Name
Description
Units
Defaul t Alert Conditi ons
Attribute Type
ConsumedCapacity
Total size of the space actually allocated or reserved.
Terabytes (TB)
None
Statistics
Percentage (%)
None
Statistics
OversubscriptionSituatio n*
This parameter reports an {0 = No; 1 = Yes} oversubscription situation, that is when: 1. The disk group is configured for thin provisioning 2. The disk group is oversubscribed, i.e. the total disk space visible to the hosts (subscribers) is greater than its actual capacity (this situation is normal for a thin pool since it is its very purpose) 3. The storage actual consumed capacity is higher than 75%
Alarm Statistics =1
ReadByteRate
Bytes read per second from the disk Megabytes per group since the last collect. second (MB/s)
None
SpareDiskCount
Number of spare disks available in the disk group.
Disks
Warni Statistics ng = 0
SubscribedCapacity
Total host visible capacity.
Terabytes (TB)
None
Statistics
Percentage (%)
None
Statistics
SubscribedCapacityPerce Percentage of the disk group that is ntage subscribed.
Statistics
Note: This parameter can exceed 100 % for thin provisioned storage pools. TransferByteRate*
Total bytes transferred per second (sent and received).
Megabytes per second (MB/s)
None
Statistics
WriteByteRate
Bytes written per second to the disk Megabytes per group since the last collect. second (MB/s)
None
Statistics
165
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
ConsumedCapacityPercen Percentage of the storage pool that tage is actually allocated or reserved.
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The device's PATROL internal identifier.
Capacity
Number of bytes available in the disk group (in TB).
Size
Size of the disk group (in TB).
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Description
Disk Group Activity
Generates a report for the disk group activity.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
166
SEN_EMC_DISKGROUP_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Disk Groups Activity
Generates a report on disk groups activity.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
167
Classes and Parameters
SEN_EMC_DM_ETHERNETPORT Icon
Parameters This Monitor type is only available for EMC Celerra storage systems Name
Description
Units
Default Alert Conditions
Attribute Type
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
StatusInformati Detailed information about the DM Ethernet n/a on port status.
None
--
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Name
Description
PATROL ID
The device's PATROL internal identifier.
IP Addresses
List of network addresses for the DM Ethernet port.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
Classes and Parameters
168
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
SEN_EMC_DM_ETHERNETPORT_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Name
169
Classes and Parameters
SEN_EMC_ETHERNETPORT Icon
Parameters Name
Description
Units
Default Alert Conditions
Attribute Type
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
n/a
--
StatusInformati Detailed information about the Ethernet on port status.
None
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Name
Description
PATROL ID
The device's PATROL internal identifier.
Address
Unique ID of the Ethernet port also known as permanent address.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
Classes and Parameters
170
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
SEN_EMC_ETHERNETPORT_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Name
171
Classes and Parameters
SEN_EMC_FAN Icon
Parameters Name
Description
Units
Default Alert Conditions Attribute Type
Present
Indicates whether the device is present or not since the last discovery.
{0 = Warning = 0 No; 1 = Yes}
Availability
Status*
Status of the device.
{0=O Warning = 1 K; 1 = Alarm = 2 Degr aded; 2= Faile d}
Availability
StatusInformation
Detailed information about the fan status.
n/a
--
None
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Name
Description
PATROL ID
The device's PATROL internal identifier.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
Classes and Parameters
172
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
SEN_EMC_FAN_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Name
173
Classes and Parameters
SEN_EMC_FCPORT Icon
Parameters Name
Description
Present Status*
Units
Default Alert Conditions
Attribute Type
Indicates whether the device is {0 = No; 1 = Yes} present or not since the last discovery.
Warning = 0
Availability
Status of the device.
{0=OK; 1 = Degraded; 2 = Failed}
Warning = 1 Alarm = 2
Availability
StatusInformatio Detailed information about the Fiber n port status.
n/a
n/a
n/a
TransferByteRate Count of data transferred per second. * Note: This attribute is not available on Symmetrix Vmax devices.
Megabytes per second (MB/s)
None
Statistics
Volumes
n/a
None
--
List of volumes that are accessible through this port.
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Name
Description
PATROL ID
The PATROL internal identifier.
Role
Indicates the role of the port (Front-end;Back-end;Not restricted, Unknown, N/ A).
Speed
Indicates the port connection speed.
Type
Indicates the type of the port (Ethernet, IB;FC, FDDI, ATM, Token Ring, Frame Relay, Infrared, BlueTooth, Wireless LAN, Other, Unknown).
WWN
WWN address of the Fiber Port on the SAN.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Classes and Parameters
174
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
Menu Commands Description
Fiber Port Activity
Generates a report on Fiber port activity.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
175
Classes and Parameters
SEN_EMC_FCPORT_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Fiber Ports Activity
Generates a report on Fiber ports activity.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
176
SEN_EMC_FILER Icon
Parameters This Monitor type is only available for EMC Celerra storage systems. Name
Description
Units
Default Alert Conditions
Attribute Type
PortCount
Number of ports in the filer.
ports
None
Statistics
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
n/a
--
StatusInformati Detailed information about the filer status. on
None
EMC Disk Arrays KM for PATROL Version 4.1.03
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
177
Classes and Parameters
InfoBox Name
Description
PATROL ID
The PATROL internal identifier.
Hostname
Name of the filer host.
Model
Filer model.
Vendor
Hardware vendor identifier.
FQDN
Fully Qualified Domain Name of the filer.
CI_ID
Identifier of the configuration item (FILER:XXX VENDOR:XXX MODEL:XXX).
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
178
SEN_EMC_FILESYSTEM Icon
Parameters This Monitor type is only available for EMC Celerra storage systems Description
Units
AvailableCapac Total capacity not consumed in the file ity system.
Default Alert Conditions
Attribute Type
Gigabytes None (GB)
Statistics
AvailableCapac Percentage of capacity not consumed in file Percentag None ityPercentage* system. e (%)
Statistics
CIFSShareStatu s*
Status of the CIFS share.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
CIFSShareStatu sInformation
Detailed information about the CIFS share status.
n/a
None
--
CIFSSharingEle ments
List of the CIFS Shared.
n/a
None
--
ConsumedCapa Number of bytes actually consumed in the city file system.
Gigabytes None (GB)
Statistics
ConsumedCapa Percentage of the capacity that is actually cityPercentage consumed in the file system.
Percentag None e (%)
Statistics
NFSExportStatu s
Status of the NFS export.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
NFSExportStatu sInformation
Detailed information about the NFS Export status.
n/a
None
--
NFSSharingEle ments
List of the NFS Shared.
n/a
None
--
Status*
Status of the file system.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
179
Availability
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Name
Name
Description
Units
StatusInformati Provides detailed information about the file n/a on system status.
Default Alert Conditions
Attribute Type
None
--
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The PATROL internal identifier.
Block Size
Size of a block in the file system.
Capacity
Number of bytes available in the file system.
Caption
Short description containing the name of the file system.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
180
SEN_EMC_FILESYSTEM_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
181
Classes and Parameters
SEN_EMC_MAIN Icon
Parameters Name
Description
Units
Default Alert Conditions
Attribute Type
CollectionStatu Status of the collection. s
{0 = OK; 1 Warning = 1 = Alarm = 2 Degraded; 2= Failed}
Availability
CollectionStatu Detailed information about the collection sInformation status. Errors encountered by EMC Disk Arrays KM for PATROL will be reported in this parameter.
n/a
--
None
Name
Description
PATROL ID
The PATROL internal identifier.
Product
Name of the product.
Version
Current version of the product.
Release Date
Release date of the current version of the product.
Copyright
Copyright information.
Website
Web site address.
Support
Support contact information.
Menu Commands Function
Description
Add a Connection to an EMC SMI-S Provider
Allows the creation of a new connection to an EMC SMI-S Provider.
Reporting Reporting > Disk Arrays Activity
Classes and Parameters
Enables you to generate a report on the disk arrays activity.
182
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
Description
Reporting > Controllers Activity
Enables you to generate a report on the controllers activity.
Reporting > Fiber Ports Activity
Enables you to generate a report on the fiber ports activity.
Reporting > Storage Pools Activity
Enables you to generate a report on the storage pools activity.
Reporting > Volumes Activity
Enables you to generate a report on the volumes activity.
Reporting > Disk Groups Activity
Enables you to generate a report on the disk groups activity.
Reporting > Physical Disks Activity
Enables you to generate a report on the disks activity.
Reporting > LUNs Owning Controller Table
Enables you to identify which controller owns which LUN.
Reporting > LUNs Mapping Table
Generates a report listing mapped and unmapped LUNs.
Reporting > Per Host Storage Allocation
Generates a report on the volume of storage allocated to each monitored host.
Reporting > Per LUN Storage Allocation
Generates a report on the volume of storage allocated to each monitored LUN.
Reporting > Reports Scheduling
Enables you to schedule the production of activity reports.
Search WWN/IQN
Enables you to find any component based on its complete or partial World Wide Name or IQN.
KM Settings
Displays all the command options for different monitoring settings.
KM Settings > Java Settings
Enables you to define which Java instance is to be used by the KM.
KM Settings > Alert Actions
Enables you to select the Alert Actions (different methods of notification) to be executed by the KM when a parameter breaches its threshold.
KM Settings > Additional Settings
Enables you to perform additional settings such as restoring device monitoring, displaying settings for UNIX Console and enabling/disabling debug mode.
KM Settings > Additional Settings > Threshold Mechanism Selection
Allows you to select the threshold mechanism. The different modes are: Tuning: the KM uses the internal PATROL mechanism to set thresholds Event Management: the KM automatically sets thresholds through Event Management No thresholds: the KM does not set any thresholds and lets you specify them manually.
KM Settings > Additional Settings > Restore Monitoring
Brings up the "Restore Monitoring" wizard to restore one or several objects after their monitoring has been stopped.
183
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Description
KM Settings > Debug
Activates or deactivates the debug mode. The debug Mode displays debug messages in the PATROL System Output Window or saves it in a file if you enter the file path.
Trigger a KM Discovery
Enables you to trigger a forced discovery and rediscover the devices of the monitored system.
Pause All
Pauses the monitoring of all currently monitored objects.
Resume All
Resumes the monitoring of all objects after it has been paused.
Reinitialize KM
Triggers a complete re-initialization of the KM. Customized settings are lost unless specified otherwise in the Reinitialize wizard.
About
States basic product information and BMC Software support contact information.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
184
SEN_EMC_NFSSERVER Icon
Parameters This Monitor type is only available for EMC Celerra storage systems Name
Description
Units
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
n/a
--
StatusInformati Detailed information about the NFS server on status.
Default Alert Conditions
Attribute Type
None
Name
Description
PATROL ID
The PATROL internal identifier.
Caption
Short description containing the name of the NFS server.
Interfaces
A communication point on a Data Mover Computer System of the Celerra from which a CIFS FileShare can be accessed.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
185
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
InfoBox
SEN_EMC_PHYSICALDISK_CLAR Icon
Name
Description
Units
Default Alert Conditions
Attribute Type
DiskTimeUtiliza Percentage of disk time utilization. tion
Percentag e (%)
Warning ≥ 90 % (for two consecutive collects)
Statistics
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
ReadByteRate
Bytes read per second from the physical disk since the last collect.
Megabytes None per second (MB/s)
Statistics
ResponseTime *
Average response time for all operations.
Millisecon Warning ≥ 20 ds (ms) ms (for five consecutive collects)
Response Time
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2 = Failed}
Availability
StatusInformati Detailed information about the physical on disk status.
n/a
--
TransferByteRa te*
Total bytes transferred per second (sent and received).
Megabytes None per second (MB/s)
Statistics
WriteByteRate
Bytes written per second to the physical disk since the last collect.
Megabytes None per second (MB/s)
Statistics
None
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Classes and Parameters
186
EMC Disk Arrays KM for PATROL Version 4.1.03
Parameters
InfoBox Name
Description
PATROL ID
The device's PATROL internal identifier.
Firmware Version
Version of the physical disk's firmware.
Manufacturer
Name of the disk manufacturer.
Model
Physical disk model.
Serial Number
Number identifying the physical disk.
Size
Size of the physical disk.
Storage Pool
Name of the storage pool associated to the physical disk.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Description
Physical Disk Activity
Allows you to generate report for the physical disk.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
187
Classes and Parameters
SEN_EMC_PHYSICALDISK_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Physical Disks Activity
Allows you to generate reports for all the physical disks.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
188
SEN_EMC_PHYSICALDISK_SYMM Icon
Parameters Name
Description
Units
Default Alert Conditions
Attribute Type
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
ReadByteRate
Bytes read per second from the physical disk since the last collect.
Megabytes None per second (MB/s)
Statistics
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2 = Failed}
Availability
StatusInformati Detailed information about the physical on disk status.
n/a
--
TransferByteRa te*
Total bytes transferred per second (sent and received).
Megabytes None per second (MB/s)
Statistics
WriteByteRate
Bytes written per second to the physical disk since the last collect.
Megabytes None per second (MB/s)
Statistics
None
EMC Disk Arrays KM for PATROL Version 4.1.03
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The device PATROL internal identifier.
Firmware Version
Version of the physical disk's firmware.
Manufacturer
Name of the disk manufacturer.
Model
Physical disk model.
Speed
Speed of the physical disk.
Serial Number
Number identifying the physical disk.
189
Classes and Parameters
Name
Description
Size
Size of the physical disk.
Storage Pool
Name of the storage pool associated to the physical disk.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Description
Physical Disk Activity
Allows you to generate report for the physical disk.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
190
SEN_EMC_POWERSUPPLY Icon
Parameters Name
Description
Units
Default Alert Conditions
Attribute Type
Present
Indicates whether the device is present or not since the last discovery.
{0 = No; 1 = Yes}
Warning = 0
Availability
Status*
Status of the device.
{0=OK; 1 = Warning = 1 Degraded; Alarm = 2 2= Failed}
Availability
n/a
--
StatusInformati Detailed information about the power on supply status.
None
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The power supply's internal identifier.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
191
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Menu Commands
SEN_EMC_POWERSUPPLY_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Removes the selected object from the monitoring environment.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
192
SEN_EMC_SMISPROVIDER Icon
Parameters Name
Description
Units
Default Alert Conditions
Attribute Type
CollectionStatu Status of the collection. s
{0 = OK; 1 Warning = 1 = Alarm = 2 Degraded; 2= Failed}
Availability
CollectionStatu Provides details information about the sInformation status of the collection.
n/a
--
None
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Description
PATROL ID
The SMI-S Provider's internal identifier.
Version
Version of the SMI-S Provider.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
EMC Disk Arrays KM for PATROL Version 4.1.03
Name
193
Classes and Parameters
Menu Commands Description
Edit Connection Settings
Enables you to modify the connection settings of an EMC SMI-S Provider.
Discovery Interval
Customizes the discovery cycle. By default, discovery is performed every hour.
Polling Interval
Customizes the polling cycle. By default, the polling interval is done every 2 minutes.
Disable Volumes Monitoring
Disables the monitoring of all the volumes of a system.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
Refresh Parameters
Refreshes all parameters of the application class.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
194
SEN_EMC_SMISPROVIDER_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Add a Connection to an EMC SMI-S Provider
Allows the creation of a new connection to an EMC SMI-S Provider
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
195
Classes and Parameters
SEN_EMC_SMISPROVIDER_MANAGEDARRAY Icon
Parameters Name
Description
Units
Default Alert Conditions
Attribute Type
LastRefreshTim Date and time when information has last e been refreshed.
n/a
None
--
RefreshRate*
SMI-S Provider refresh rate.
minutes
None
Statistics
Statistics*
Indicates whether the statistics are enabled {0=Enable Alarm = 1 or not. d; 1 = Disabled}
Statistics
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The SMI-S Provider's internal identifier.
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Function
Description
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
Classes and Parameters
196
EMC Disk Arrays KM for PATROL Version 4.1.03
Menu Commands
SEN_EMC_STORAGEPOOL_CLAR Icon
Name
Description
Unit
Default Alert Conditions
Attribute Type
ConsumedCapacit y
Number of bytes actually consumed in the storage pool.
Terabytes (TB)
None
Statistics
ConsumedCapacit yPercentage
Percentage of the storage pool that is Percentage actually allocated or reserved. (%)
None
Statistics
OversubscriptionS This parameter reports an ituation* oversubscription situation, that is when: 1. The disk group is configured for thin provisioning 2. The disk group is oversubscribed, i.e. the total disk space visible to the hosts (subscribers) is greater than its actual capacity (this situation is normal for a thin pool since it is its very purpose) 3. The storage actual consumed capacity is higher than 75%
{0 = No; 1 = Yes}
Alarm =1
Statistics
ReadByteRate
Megabytes per second (MB/s)
None
Statistics
Terabytes (TB)
None
Statistics
None
Statistics
Bytes read per second from the storage pool since the last collect.
SubscribedCapacit Total host visible capacity. y
SubscribedCapacit Percentage of the storage pool that is Percentage yPercentage subscribed. (%) Note: This parameter can exceed 100 % for thin provisioned storage pools. TransferByteRate*
Total bytes transferred per second (sent and received).
Megabytes per second (MB/s)
None
Statistics
WriteByteRate
Bytes written per second to the storage pool since the last collect.
Megabytes per second (MB/s)
None
Statistics
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
197
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Parameters
InfoBox Name
Description
PATROL ID
The device's PATROL internal identifier.
Capacity
Number of bytes available in the storage pool (in TB).
RAID Level
RAID level of the storage pool.
Size
Size of the storage pool (in TB).
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Description
Storage Pool Activity
Generates activity report for the storage pool.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
198
SEN_EMC_STORAGEPOOL_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Description
Storage Pools Activity
Generates activity report for the storage pools.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
199
Classes and Parameters
SEN_EMC_STORAGEPOOL_SYMM Icon
Name
Description
Unit
Default Alert Conditions
Attribute Type
ConsumedCapacit y
Total size of the space actually allocated or reserved.
Terabytes (TB)
None
Statistics
ConsumedCapacit yPercentage
Percentage of the storage pool that is Percentage actually allocated or reserved. (%)
None
Statistics
OversubscriptionS This parameter reports an ituation* oversubscription situation, that is when: 1. The disk group is configured for thin provisioning 2. The disk group is oversubscribed, i.e. the total disk space visible to the hosts (subscribers) is greater than its actual capacity (this situation is normal for a thin pool since it is its very purpose) 3. The storage actual consumed capacity is higher than 75%
{0 = No; 1 = Yes}
Alarm =1
Statistics
ReadByteRate
Megabytes per second (MB/s)
None
Statistics
Terabytes (TB)
None
Statistics
None
Statistics
Bytes read per second from the storage pool since the last collect.
SubscribedCapacit Total host visible capacity. y
SubscribedCapacit Percentage of the storage pool that is Percentage yPercentage subscribed. (%) Note: This parameter can exceed 100 % for thin provisioned storage pools. TransferByteRate*
Total bytes transferred per second (sent and received).
Megabytes per second (MB/s)
None
Statistics
WriteByteRate
Bytes written per second to the storage pool since the last collect.
Megabytes per second (MB/s)
None
Statistics
*Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
Classes and Parameters
200
EMC Disk Arrays KM for PATROL Version 4.1.03
Parameters
InfoBox Name
Description
PATROL ID
The device's PATROL internal identifier.
Capacity
Number of bytes available in the storage pool (in TB).
Size
Size of the storage pool (in TB).
MetaTokenID
Identifier of the instance. This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item.
Menu Commands Description
Storage Pool Activity
Generates activity report for the storage pool.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
201
Classes and Parameters
SEN_EMC_VOLUME_CLAR Icon
Name
Unit
Default Alert Conditions
Attribute Type
ConsumedCapa Total size of the space actually allocated or city reserved.
Gigabytes (GB)
None
Statistics
ConsumedCapa Percentage of the capacity that is actually cityPercentage consumed in the volume.
Percentag e (%)
None
Statistics
DiskTimeUtiliza Percentage of disk time utilization. tion
Percentag e (%)
Warning ≥ 90 %
Statistics
HostVisibleCap Amount of capacity exposed to the host (i.e. acity subscribed capacity).
Gigabytes (GB)
None
Statistics
Hosts
List of the Hosts to which the volume is attached.
n/a
n/a
n/a
OperationRate
Total number of operations per second.
Operation s/s
None
Statistics
ReadByteRate
Bytes read per second from the volume since the last collect.
Megabytes None per second (MB/s)
Statistics
ReadOperation Rate
Number of read operations per second.
Operation s/s
None
Statistics
ResponseTime* Average response time for all operations.
ms
Warning ≥ 10 ms
Response Time
TimeSinceLastA Number of days since any activity occurred ctivity on the volume.
days
None
Statistics
TransferByteRa te*
Total bytes read and written per second to the volume.
Megabytes None per second (MB/s)
Statistics
WriteByteRate
Bytes written per second to the volume since the last collect.
Megabytes None per second (MB/s)
Statistics
WriteOperatio nRate
Number of read operations per second.
Operation s/s
Statistics
Classes and Parameters
Description
202
None
EMC Disk Arrays KM for PATROL Version 4.1.03
Parameters
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The device's PATROL internal identifier.
Current Controller
Controller currently associated to the volume.
Mapped
Indicates if the volume has been mapped to at least one storage pool.
RAID Level
RAID level of the volume.
Storage Group
Name of the storage group associated to the volume.
Volume Attributes
Description of the Storage Volume attributes.
WWN
Contains the WWN corresponding to this device, if applicable or known.
Default Owning Controller
Default controller if volumes are configured to use multiple controllers. The current controller can be different from the default one, e.g. if there’s a faulty controller.
Storage Pool
Name of the associated storage pool.
MetaTokenID
Identifier of the instance (naa:volume NAA ID). This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item (SAN:XXX RAIDROUP:XXX VOLUME:XXX).
Function
Description
Volumes Activity
Allows you to generate report for the volumes.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
203
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Menu Commands
SEN_EMC_VOLUME_CONT Icon
Parameters None.
InfoBox None.
Menu Commands Function
Description
Reporting Reporting > Volumes Activity
Generates a report on Volumes activity.
Reporting > LUNs Owning Controller Table
Enables you to identify which controllers owns which LUN.
Reporting > LUNs Mapping Table
Generates a report listing mapped and unmapped LUNs.
Reporting > Per Host Storage Allocation
Generates a report on the volume of storage allocated to each monitored host.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
Classes and Parameters
204
EMC Disk Arrays KM for PATROL Version 4.1.03
Reporting > Per LUN Storage Generates a report on the volume of storage allocated to each monitored Allocation LUN.
SEN_EMC_VOLUME_SYMM Icon
Name
Description
Unit
Default Alert Conditions
Attribute Type
ConsumedCapa Total size of the space actually allocated or city reserved.
Gigabytes (GB)
None
Statistics
ConsumedCapa Percentage of the capacity that is actually cityPercentage consumed in the volume.
Percentag e (%)
None
Statistics
Hosts
n/a
n/a
n/a
HostVisibleCap Amount of capacity exposed to the host (i.e. acity subscribed capacity).
Gigabytes (GB)
None
Statistics
OperationRate
Total number of operations per second.
Operation s/s
None
Statistics
Paths
List of the paths to the ports to which the volume is attached.
n/a
n/a
n/a
ReadByteRate
Bytes read per second from the volume since the last collect.
Megabytes None per second (MB/s)
Statistics
ReadOperation Rate
Number of read operations per second.
Operation s/s
Statistics
List of the Hosts to which the volume is attached.
None
ResponseTime* Average response time for all operations.
Millisecon Warning ≥ 10 ds (ms) ms
Response Time
TimeSinceLastA Number of days since any activity occurred ctivity on the volume.
Days
None
Statistics
TransferByteRa te*
Total bytes read and written per second to the volume.
Megabytes None per second (MB/s)
Statistics
WriteByteRate
Bytes written per second to the volume since the last collect.
Megabytes None per second (MB/s)
Statistics
WriteOperatio nRate
Number of read operations per second.
Operation s/s
Statistics
205
None
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
Parameters
* Parameters marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management.
InfoBox Name
Description
PATROL ID
The PATROL internal identifier.
Mapped
Indicates if the volume has been mapped to at least one storage pool.
RAID Level
RAID level of the volume.
Storage Group
Name of the storage group associated to the volume.
Volume Attributes
Description of the Storage Volume attributes.
WWN
Contains the WWN corresponding to this device, if applicable or known.
Storage Pool
Name of the associated storage pool.
MetaTokenID
Identifier of the instance (naa:volume NAA ID). This identifier is required to ensure the instance is properly interpreted by BMC TrueSight Operations Management.
CI_ID
Identifier of the configuration item (SAN:XXX DISKGROUP:XXX VOLUME:XXX or SAN:XXX STORAGEPOOL:XXX VOLUME:XXX).
Menu Commands Description
Volumes Activity
Allows you to generate report for the volume.
Pause Monitoring
Pauses the monitoring of the selected object.
Resume Monitoring
Resumes the monitoring of the selected object.
Remove
Removes the selected object from the monitoring environment.
EMC Disk Arrays KM for PATROL Version 4.1.03
Function
Classes and Parameters
206
Managing Baselines and Key Performance Indicators In order to facilitate the detection of abnormalities on your monitored environment, BMC TrueSight Operations Management calculates baselines per parameter (metrics or attributes) based on values collected over a specified period of time to determine a normal operating range. When the collected values for these parameters are out of range, an alert is triggered. Some parameters are identified by default as Key Performance Indicators and therefore automatically included in the base lining calculation.
Managing baselines The baseline is the expected normal operating range for a metric or attribute of a monitor. The baseline is calculated by collecting the values for a monitor’s attributes and metrics over a specified time period and establishing a low baseline value (consisting of the 10th percentile of all the values for a given time period) and a high baseline value (consisting of the 90th percentile of all the values for a given time period), taking a weighted average of these values over time. A higher weight is given to the latest data being factored into the baseline average. The accuracy of the baseline improves over time.
Requirements for baseline generation
Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.
207
Classes and Parameters
EMC Disk Arrays KM for PATROL Version 4.1.03
For baselines to be generated for an attribute, that abnormality threshold means that the threshold exists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have an active abnormality threshold and are also KPI attributes will have baselines generated for them.
Managing Key Performance Indicators The KPI attribute of a parameter can be activated or deactivated manually through the TrueSight OM Administration Console. In this KM, some parameters or attributes have been designated as important indicators of performance (KPIs). We do not recommend that these default settings are modified. However, advanced users may activate or deactivate KPIs from the Administration Console.
To add or remove Key Performance Indicator (KPI) attributes for a monitor type 1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. The KPI Administration dialog box is displayed. 2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPI attributes. A list of attributes for the selected monitor type is displayed. 3. In the KPI column for the attributes that you want to add or remove as Key Performance Indicators: select the KPI check box to add the corresponding attribute as a KPI deselect the KPI check box to remove the corresponding attribute from the KPIs for that monitor type For complete and detailed information on this procedure, please refer to the BMC TrueSight Operations Management documentation available from BMC Web site.
Parameters for which the system by default calculates baselines as well as parameters considered as KPIs are respectively identified by the following icons: Baselining KPI
This section lists the configuration variables used by EMC Disk Arrays KM for PATROL. Configuration variables are stored in the PATROL Agent configuration and can be managed through: PATROL Configuration Manager (PCM) wpconfig (Windows) xpconfig (UNIX/Linux) The following tables recapitulate the configuration variables used by the KM, i.e that apply to all of the monitored hosts.
Classes and Parameters
208
EMC Disk Arrays KM for PATROL Version 4.1.03
Configuration Variables
These following configuration variables are stored under /SENTRY/SEN_EMC in the PATROL Agent’s configuration. Variables
Default Value
Description
AlertActions
n/a
List of alert actions to be executed by EMC Disk Arrays KM for PATROL upon a problem with the managed EMC storage system.
CollectionHubHe apSizeMax
None
Maximum heap size in megabytes allocated to the Java Collection Hub.
CollectionHubHe apSizeMin
1024
Minimum heap size in megabytes allocated to Java Collection Hub.
CollectionHubOv None errideJavaComma ndLine
Command line used by the KM to launch the Java Collection Hub. This variable should only be set if instructed by Sentry Support.
debugEndTime
None
Specifies when the debug mode will be disabled. Format required: YYYY/MM/DD HH:MM:SS
debugMode
0= disabled
When set to '1', enables the debug mode of the KM. Default: Not set
defaultReinitializ ationOptions
None
List of default options to be executed by EMC Disk Arrays KM for PATROL on reinitialization. resetThresholds resetThresholdManagementMode resetAlertActions resetOtherAlertSettings resetDebugMode resetRemovedPausedObjectList resetReport resetSecuritySettings
Insert a colon “;” between the variable and its value: “resetThresholds;1”; and if you enter multiple variables, they need to be separated by a carriage return. Example: “resetThresholds;1” will display the remove thresholds option selected by default in the Reinitialize KM wizard. disableJavaInfor mationMessage
0= activated
disableJRECheck
0 = JRE When set to 1, disable the validation tests of the JRE used by the KM to run validation Java code. This can be used to force the KM to use a non-Sun or nontests Oracle JRE. enabled
disablePslExecut 0 = eBugWorkaround activated
When set to "1", deactivates the pop-up information message displayed when the Java settings are modified.
When set to ‘1’, deactivates the workaround in the KM for a bug in the PslExecute() PSL function.
209
Configuration Variables
EMC Disk Arrays KM for PATROL Version 4.1.03
resetJavaSettings
Variables
Default Value
Description
If the KM detects that the version of the PATROL Agent is affected by the PslExecute() bug, it uses an alternate technique to create asynchronous threads with the event_trigger() function and the RemPsl standard event. The disablePslExecuteBugWorkaround variable disables this workaround. disableVolumeM onitoring
0= When set to 1, deactivates volumes monitoring. When the volumes Volume monitoring is disabled, discovery and collect requests and operations are Monitorin no longer performed. g enabled
exportScheduling
None
Time when the activity and/or LUNs Mapping Table reports will be generated. Format required: HH:MM:SS
forceClassicConfi 0 = gMode disabled
When the KM is used with BMC TrueSight Operations Management, all the KM configuration menus are disabled in the PATROL Consoles. To enable them, set the forceClassicConfigMode variable to 1.
javaPassword
None
Password associated to the javaUsername variable.
javaPath
None
Path to the folder containing the Java executable used by the Collection Hub.
javaUsername
None
Username used to launch the Java Collection Hub.
pausedObjectList
n/a
List of the PATROL object path of the paused objects. (i.e. for which no collection will be performed).
productVersion
Automatic Identifies the current version of the KM in the configuration. Do not alter ally set by this value. the KM during its initializati on
psCommand
n/a
removedObjectLis n/a t
List of instances that have been removed from the monitoring environment through the Remove KM Command.
retryDiscoveryAft erNTimes
Specifies the maximum number of retries when the discovery fails.
5
scheduledReports n/a
List of reports that will be automatically generated. Possible values: ACTIVITY to generate storage centers, controllers, disk folders, disks, ports and volumes activity reports LUNS_MAPPING_TABLE to list mapped and unmapped LUNs. Values must be delimited by \n.
startupDelay
Configuration Variables
0 second
To specify the number of seconds that EMC Disk Arrays KM for PATROL will wait before starting its discovery. This variable may be useful on fast booting computers where the EMC SMI-S Provider starts after the KM and triggers an alert.
210
EMC Disk Arrays KM for PATROL Version 4.1.03
Command used on UNIX/Linux systems to retrieve the list of the currently running processes. Note: This command is used for debug purpose.
Variables
Default Value
Description
ThresholdsMana gementMode
Retrieved from the KM configurat ion
Specifies how the KM should manage the alert thresholds on parameters. Please read carefully the User Guide chapter for more information on this topic. Possible values: 'empty' (automatic detection of the suitable threshold management) ‘as’ (through PATROL for Event Management) ‘tuning’ (through the standard "Override parameter" mechanism) ‘none’ (No threshold is set by the KM)
The following configuration variables are specific to the SMI-S Provider and require the use of the SMI-S Provider ID as a prefix. When set, the following variables override the global configuration variables. Variable
Default Value
Description
To customize the timeout of the collect process. When the timeout is reached, the CollectionStatus parameter of the related SEN_EMC_SMISPROVIDER application class is set to 2 (Failure) and triggers an alert.
discoveryOperati onTimeout
6000 minutes
To customize the timeout of the discovery process. When the timeout is reached, the collectionStatus parameter of the SEN_EMC_MAIN application class is set to 2 (Failure) and triggers an alert.
excludeVolumes
None
Filter to exclude all volumes whose names match the specified regular expression.
hostname
None
Hostname of the SMI-S provider.
includeVolumes
None
Filter to keep only volumes whose names match the specified regular expression.
password
None
Password used to perform queries.
port
5989
Port used to perform queries.
protocol
HTTPS
Protocol. By default HTTPS.
userName
None
Username used to perform queries.
211
EMC Disk Arrays KM for PATROL Version 4.1.03
collectOperationT 6000 minutes imeout
Configuration Variables
Troubleshooting Connectivity Issues
EMC Disk Arrays KM for PATROL leverages the EMC SMI-S provider to collect hardware and performance information. Because some connectivity issues may exist and cause EMC Disk Arrays KM for PATROL to fail, it is highly recommended to test the connection to the EMC SMI-S provider before contacting the Sentry Support Team. To troubleshoot connectivity issues:
EMC Disk Arrays KM for PATROL Version 4.1.03
1. Download the connection tool required from the Sentry Software Website (Downloads section of your product). Please note that the connection tool requires Java v1.6 or higher. 2. Run the command java -jar EMC_ConnectionTool_V1.1.00.jar to launch the connection tool. 3. Enter the information required to connect to the system and click Test Connection. 4. Wait for the test to complete. If a connectivity issue is detected, an error message will appear. In this case, the issue encountered does not concern EMC Disk Arrays KM for PATROL. Check your configuration to diagnose the source of the issue. 5. Click Save As to export the connection test results into a txt file. You can then send this information to the Sentry Support Team.
213
-A AC Line Actions
110
Alert Activity
80
Disk Group 134 Fiber Port 129 Report 119, 129, 130, 134 Storage Pool 130 Add Connection Administrative Tasks Alert
59
63
Actions 80 Alert Actions 85, 86, 87, 88, 89, 90, 91, 92 Edit 82 Alerts 78 Allocation Per Host Storage Per LUN Storage Annotate
140 141
Graph 80, 85 Application Classes SEN_EMC_ARRAY 95, 121, 123, 147 SEN_EMC_BATTERY 151 SEN_EMC_BATTERY_CONT 152 SEN_EMC_CIFSSERVER 153 SEN_EMC_CIFSSERVER_CONT 154 SEN_EMC_CONTROL_STATION 161 SEN_EMC_CONTROL_STATION_CONT 162 SEN_EMC_CONTROLLER_CLAR 109, 155 SEN_EMC_CONTROLLER_CONT 158 SEN_EMC_CONTROLLER_SYMM 109, 159 SEN_EMC_DATAMOVER 163 SEN_EMC_DATAMOVER_CONT 164 SEN_EMC_DISKGROUP 165 SEN_EMC_DISKGROUP_CONT 167 SEN_EMC_DM_ETHERNETPORT 168 SEN_EMC_DM_ETHERNETPORT_CONT 169 SEN_EMC_ETHERNETPORT 170 SEN_EMC_ETHERNETPORT_CONT 171
Activity 125 Authorization 16 Automatic Detection
64
-BBaselines
146, 207
-CCA Mode 73, 74 Caching Mechanism Monitoring Celerra 13
109
SMI-S Provider 23 CIM 16 CIM_BlockStorageStatisticalData CLARiiON 13 Classes 146 Classic
215
25
EMC Disk Arrays KM for PATROL Version 4.1.03
Index
SEN_EMC_FAN 172 SEN_EMC_FAN_CONT 173 SEN_EMC_FCPORT 174 SEN_EMC_FCPORT_CONT 176 SEN_EMC_FILER 177 SEN_EMC_FILESYSTEM 179 SEN_EMC_FILESYSTEM_CONT 181 SEN_EMC_MAIN 182 SEN_EMC_NFSSERVER 185 SEN_EMC_PHYSICALDISK_CLAR 186 SEN_EMC_PHYSICALDISK_CONT 188 SEN_EMC_PHYSICALDISK_SYMM 189 SEN_EMC_POWERSUPPLY 191 SEN_EMC_POWERSUPPLY_CONT 192 SEN_EMC_SMISPROVIDER 193 SEN_EMC_SMISPROVIDER_CONT 195 SEN_EMC_SMISPROVIDER_MANAGEDARRAY 196 SEN_EMC_STORAGEPOOL 121 SEN_EMC_STORAGEPOOL_CLAR 115, 197 SEN_EMC_STORAGEPOOL_CONT 199 SEN_EMC_STORAGEPOOL_SYMM 115, 200 SEN_EMC_VOLUME 103 SEN_EMC_VOLUME_CLAR 202 SEN_EMC_VOLUME_CONT 204 SEN_EMC_VOLUME_SYMM 205 Array
Mode 73, 74 Commands Add a Connection to an EMC SMI-S Provider 182, 195 Controller Activity 159 Controllers Activity 147, 155, 158, 182 Disable Volumes Monitoring 193 Discovery Interval 193 Disk Array Activity 147 Disk Arrays Activity 182 Disk Group Activity 165, 168 Disk Groups Activity 147, 167, 182 Disks Activity 147, 182 Edit Connection Settings 193 Fiber Port Activity 174, 179 Fiber Ports Activity 147, 155, 158, 159, 176, 182 LUNs Mapping Table 147, 182 LUNs Mapping Table... 204 LUNs Owning Controller Table 147, 182, 204 Pause Monitoring 147, 151, 152, 153, 154, 155, 158, 159, 161, 162, 163, 164, 165, 167, 168, 169, 170, 171, 172, 173, 174, 176, 177, 179, 181, 185, 186, 188, 189, 191, 192, 193, 195, 196, 197, 199, 200, 202, 204, 205 Per Host Storage Allocation 147, 182, 204 Per LUN Storage Allocation 147, 182, 204 Physical Disk Activity 186, 189 Physical Disks Activity 188 Polling Interval 193 Refresh Parameters 193 Remove 147, 151, 152, 153, 154, 155, 158, 159, 161, 162, 163, 164, 165, 167, 168, 169, 170, 171, 172, 173, 174, 176, 177, 179, 181, 185, 186, 188, 189, 191, 192, 193, 196, 197, 199, 200, 202, 204, 205 Reporting 147, 155, 158, 159, 182, 204 Reports Scheduling 182 Resume Monitoring 147, 151, 152, 153, 154, 155, 158, 159, 161, 162, 163, 164, 165, 167, 168, 169, 170, 171, 172, 173, 174, 176, 177, 179, 181, 185, 186, 188, 189, 191, 192, 193, 195, 196, 197, 199, 200, 202, 204, 205 Search WWN/IQN 147 Storage Pool Activity 197, 200 Storage Pools Activity 147, 182, 199 Volume Activity 202 Volumes Activity 147, 182, 205
Volumes Activity... Configuration
204
Java Settings 64 Configuration Variables AlertActions 208 collectionHubHeapSizeMax 208 collectionHubHeapSizeMin 208 collectionHubOverrideJavaCommandLine 208 collectOperationTimeout 208 debugEndTime 208 debugMode 208 defaultReinitializationOptions 208 disableJavaInformationMessage 208 disableJRECheck 208 disablePslExecuteBugWorkaround 208 disableVolumeMonitoring 208 discoveryOperationTimeout 208 excludeVolumes 208 exportScheduling 208 forceClassicConfigMode 208 hostname 208 includeVolumes 208 javaPassword 208 javaPath 208 javaUsername 208 password 208 pausedObjectList 208 port 208 productVersion 208 protocol 208 psCommand 208 removedObjectList 208 retryDiscoveryAfterNTimes 208 scheduledReports 208 startupDelay 208 ThresholdsManagementMode 208 userName 208 Configuring KM 59 Connection Add 59 Connection Settings Edit 61 Connectivity Issues 213 Console Administration Consumption Disk Space
216
115
73
EMC Disk Arrays KM for PATROL Version 4.1.03
Classic
Controller
EMC
WBEM Customize
127
Control Center 16 SMI-S Provider 16 EMC Disk Arrays KM
59, 61
Upgrade 44 EMC SMI-S provider 15 EMC TestSMIProvider 25 Enable
Discovery interval 68 Polling Interval 69
-DDebug Mode Enable Devices
72
Controller 109 Disk array 123 Power Supply 110 Processor 110 Storage Processor 109 Storage processors 103 Disable Volumes Monitoring Discovery
70
136
Activity Disk Group
125
Activity Report Disk Layout Disk Space
134 134 101
-F-
Activity Files 28
Workload 100 Download 28
-E-
Classic Mode
Send 92 Embedded SMI-S Provider
73
-G-
Edit
Installation
129
ins_ALL_.tar 27 ins_WINDOWS_.exe Setup 28 setup.exe 31 setup.sh 31 uninstall.exe 45 uninstall.sh 45 Force
Available 121 Consumption 115 Distribution
Connection Settings E-mail
80, 86 80, 87
Detect 110 Monitoring 110 PATROL 110 Processor 110 Rotations/minute 110 Status 110 Temperature 110 Fiber Port
68
Traffic Report Disk Array
OS Command PSL Command
Fan
Trigger 78 Discovery interval Customize Disk
Debug Mode 72 KM Configuration Menus 73 SMI-S Provider 23 Volumes Monitoring 70 Enabling Statistics 25 Errors 110 Event Management 79 Execute
61
Graph Annotate 15
23
217
80, 85
27
EMC Disk Arrays KM for PATROL Version 4.1.03
Activity Credentials
High Processor Utilization
98
-IInfoBox 152, 154, 158, 162, 164, 167, 169, 171, 173, 176, 181, 188, 192, 195, 199, 204 Address 170 Array ID 147 Block Size 179 Capacity 165, 179, 197, 200 Caption 153, 163, 179, 185 CI_ID 147, 151, 153, 155, 159, 161, 163, 165, 168, 170, 174, 185, 186, 189, 191, 193, 196, 197, 200 Copyright 182 Current Controller 202 Default Owning Controller 202 Family 147 Firmware Version 186, 189 FQDN 147, 177 Hostname 177 Interfaces 153, 185 IP 155, 159 IP Addresses 168 Manufacturer 186, 189 Mapped 202, 205 Memory Size 155, 159 MetaTokenID 151, 153, 155, 159, 161, 163, 165, 168, 170, 174, 185, 186, 189, 191, 193, 196, 197, 200 Model 177, 186, 189 Number of Disks 147 Operation Rate 202 PATROL ID 147, 151, 153, 155, 159, 161, 163, 165, 168, 170, 172, 174, 177, 179, 182, 185, 186, 189, 191, 193, 196, 197, 200, 202, 205 Product 182 PROM Revision 155, 159 Protocol 155, 159 RAID Level 197, 200, 202, 205 Read Byte Rate 202 Read Cache Size 155, 159 Release Date 182 Role 155, 159, 174
BMC Software Installation Utility Log 31 Packages 28 Procedure 31 Setup Files 28 SMI-S Provider 16 Installation Preparing Integration
27
15
BMC Portal 53 BMC TrueSight Operations Management Introduction 31 IQN Search Issues
54
121
Bottleneck 98, 100, 101 Connectivity 213 Troubleshooting 213
-J Java
15, 28
Settings JRE 28
64
-KKey Performance Indicator Key Performance Indicators KM Reinitialize 74 KM Configuration Menus KPI
218
Enable 73 146, 207
146 207
EMC Disk Arrays KM for PATROL Version 4.1.03
-H-
Serial Number 155, 159, 186, 189 Size 147, 165, 186, 189, 197, 200, 202 Speed 174, 189 Storage Group 202, 205 Storage Pool 186, 189, 202, 205 Support 182 Type 174, 179 Vendor 177 Version 182, 193 Volume Attributes 202, 205 Website 182 Write Cache Size 155, 159 WWN 174, 202, 205 Install / Un-install 31, 45
Resume 74 Terminating 76
-LKM 57 LOG File 80 Write 89 LUN 107, 109, 138 Busiest 105 Mapping Table 139 Slow 103 Unmapped 111
-MMacros %{/…} 80 %{ALARM_TYPE} 80 %{ASCTIME:…} 80 %{CONTEXT} 80 %{DATE} 80 %{HOSTNAME} 80 %{IP_ADDRESS} 80 %{NEWLINE} 80 %{OBJECT_CLASS} 80 %{OBJECT_ID} 80 %{OBJECT_LABEL} 80 %{OBJECT_TYPE} 80 %{PARAMETER_NAME} 80 %{PARENT_...} 80 %{PARENT_CLASS} 80 %{PARENT_ID} 80 %{PARENT_LABEL} 80 %{PROBLEM} 80 %{TIME} 80 %{VALUE} 80 Mapping Table LUN Mode
-NNotifications
78
-OOperating Systems Linux 16, 27, 28, 31, 45 Unix 27, 28, 45 Windows 16, 27, 28, 31, 45 Options Common services 31 Console Systems role 31 Managed System 31 View Log 31 OS Command Execute 80, 86 Oversubscription 101
-PParameters 146, 152, 154, 158, 162, 164, 167, 169, 171, 173, 176, 181, 188, 192, 195, 199, 204 AvailableCapacity 121, 147, 179 AvailableCapacityPercentage 179 CacheDirtyPagesPercentage 109, 155 CacheHitRatio 159 Caching Mechanism 109 CI_ID 177, 202, 205 CIFSShareStatus 179 CIFSShareStatusInformation 179 CIFSSharingElements 179 CollectionStatus 182, 193 CollectionStatusInformation 182, 193 ConsumedCapacity 165, 179, 197, 200, 202, 205 ConsumedCapacityPercentage 101, 115, 165, 179, 197, 200, 202, 205 DiskTimeUtilization 186, 202 Hosts 202, 205 HostVisibleCapacity 202, 205 LastRefreshTime 196 MetaTokenID 202, 205 NFSExportStatus 179
139
CA 73, 74 Classic 73, 74 Monitoring Caching Mechanism 109 Fan 110 Introduction 95 Overall Activity 123 Pause 74 Power supply 110
219
EMC Disk Arrays KM for PATROL Version 4.1.03
Loading
NFSExportStatusInformation 179 NFSSharingElements 179 OperationRate 147, 155, 159, 202, 205 OversubscriptionSituation 165, 197, 200 Paths 205 PortCount 147, 177 Present 110, 151, 155, 159, 161, 163, 168, 170, 172, 174, 177, 186, 189, 191 ProcessorUtilization 98, 100, 109, 155 read bytes traffic 132 read/write bytes traffic 132 ReadByteRate 101, 105, 123, 147, 165, 186, 189, 197, 200, 202, 205 ReadCacheSize 109 ReadOperationRate 147, 155, 202, 205 ReadOperationsPercentage 155 ReadOperationsRate 159 Refresh 74 RefreshRate 196 ResponseTime 103, 109, 155, 186, 202, 205 SpareDiskCount 95, 147, 165 Speed 110 SpeedPercent 110 Statistics 196 Status 110, 147, 151, 153, 155, 159, 161, 163, 168, 170, 172, 174, 177, 179, 185, 186, 189, 191 StatusInformation 110, 147, 151, 153, 155, 159, 161, 163, 168, 170, 172, 174, 177, 179, 185, 186, 189, 191 SubscribedCapacity 115, 121, 147, 165, 197, 200 SubscribedCapacityPercentage 165, 197, 200 TimeSinceLastActivity 202, 205 TransferByteRate 98, 147, 155, 159, 174, 186, 189, 197, 200, 202, 205 Volumes 174 write bytes traffic 132 WriteByteRate 101, 105, 109, 123, 147, 165, 186, 189, 197, 200, 202, 205 WriteCacheSize 109 WriteFlushByteRate 109, 155 WriteOperationRate 147, 155, 159, 202, 205 WriteOperationsPercentage 155
PATROL Agent 15, 53 BMC Impact Manager 83 Console 15, 53 Consoles 83, 88 event 80 PATROL Enterprise Manager PATROL Event Specific PATROL Event STD 41 PATROL Event Trigger 83 Pause Monitoring 74 PCM/Event Management Performance Degradations Platforms
83
83 83
79
98
Celerra 13 CLARiiON 13 EMC NAS 13 Supported 13 Symmetrix 13 VNX 13 Polling Interval Customize Pop-up
69
Send 88 Power Supply Monitoring 110 Overloaded 110 Prerequisites 15, 16, 23 Processor Utilization 98, 100 ProcessorUtilization 103 PSL Command Execute
80, 87
-RReference Guide Refresh Parameters Reinitialize
145 74
KM 74 Remove 76 Report Activity 119, 142 Available Disk Space
220
121
EMC Disk Arrays KM for PATROL Version 4.1.03
Parameters 146, 152, 154, 158, 162, 164, 167, 169, 171, 173, 176, 181, 188, 192, 195, 199, 204
Report
Spare Disks
Controller 127 Controllers 124 Disk 136 Disk Array 125 Disk Arrays 124 Disk group Activity 134 Disk Groups 124 Disk Space Consumption 115 Disks 124 Fiber Port 129 Fiber Ports 124 LUNs Mapping Table 124, 142 LUNs Owning Processor Table 124 Scheduling 142 Settings 105, 119 Storage Pool Activity 130 Storage Pools 124 Traffic 136 Volume 105 Volume Activity 132 Volumes 124 Response time 103 Restore 77 Resume
Available 95 Statistics 15, 25 Storage Pool 101, 115
74
-T Tasks Administrative Terminating 76 Thin Provisioning Threshold
111 111
Custom 91 Send 90, 91
79
78 83
Connectivity Issues
Basic SNMP Trap 80, 90 Custom SNMP trap 80, 91 E-mail 80, 92 Pop-up 80, 88 Settings
Celerra 15 EMC 15 Installation 16 SNMP Trap
101
Disk 136 Report 136 Traffic Reports 124 Trigger
Scheduling
Java 64 Report 105 SMI-S Provider 23
63
Automatic 79 Event Management Mechanism 79 None 79 Selection 79 Tuning 79 Thresholds 78 Traffic
KM Discovery PATROL Event Troubleshooting
-SReport 142 SEN_EMC_VOLUME_CLAR SEN_EMC_VOLUME_SYMM Send
130 13
213
-UUnbalanced Workload Unisphere 25 Upgrade EMC Disk Arrays KM Use 110 User Selection 64 Utilization High Processor 98 Processor 98, 100
-V VNX 13 Volume
221
103
44
EMC Disk Arrays KM for PATROL Version 4.1.03
Monitoring
Activity Symmetrix
Volume Activity 132 Volumes Monitoring Disable Enable
70 70
-W WBEM Credentials Workload
59, 61
Distribution Write
100
Search
89 121
EMC Disk Arrays KM for PATROL Version 4.1.03
LOG File WWN
222
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