Transcript
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
User Documentation
October 2014
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Table of Contents Release Notes v4.1.00
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Support Information
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Overview
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...........................................................................................................................9 Supported Platforms and Versions ...........................................................................................................................10 Getting the Installation Package EMC SMI-S Provider
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Installing the ETL
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...........................................................................................................................25 Restarting the Scheduler Service Configuring the ETL
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...........................................................................................................................28 Customizing Volumes Monitoring ...........................................................................................................................31 Setting the Collect Frequency ...........................................................................................................................33 Running the Extractor Service Task ...........................................................................................................................39 STOCONT Dataset Performance Metrics ...........................................................................................................................40 STOGLB Dataset Performance Metrics ...........................................................................................................................45 STOHOST Dataset Performance Metrics ...........................................................................................................................46 STOSSW Dataset Performance Metrics ...........................................................................................................................47 SYSDSK Dataset Performance Metrics
Table of Contents
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Introduction
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Release Notes v4.1.00 What's New The ETL now provides support for WQL query in WBEM client based on SBLIM method. The parameters collection can now be performed at different rates to maintain a suitable refresh rate of the parameters and scale large environments. The following specific polling cycles per devices have been implemented: o Storage Systems, Controllers and Ports are collected at every run o Storage Pools and Disks are collected once per hour o Volumes (and Host information) parameters are collected once per day
Changes and Improvements Code robustness has been improved. Object discovery is performed once per day instead of once per hour to improve the monitoring performance on large environments. The mechanism that handles the parsing of WBEM queries has been improved to reduce the consumption of CPU and memory resources. The service activity trace in service log files (also displayed in the log screen of the ETL tasks section) has been improved. The service loading is now logged in a serviceLoading.log dedicated file. The discovery or the collect of metrics is automatically interrupted when the time dedicated to these processes exceeds 3 times the configured service’s period. Back End Fiber Ports (FC Ports) are no longer discovered: the collected information from the Back End Fiber Ports were not representative of the real data traffic of the disk array. The SQLite store was replaced by a binary files store to avoid performance issues. New computation methods for Symmetrix storage systems: o The ST_AVAILABLE_FOR_STORAGE_POOLS metric exposes the available capacity for Storage Pools or for Traditional Volumes creation. o The ST_AVAILABLE_IN_STORAGE_POOLS metric exposes the available capacity in Storage Pools. o The ST_CAPACITY metric of the storage systems is now the sum of the ST_AVAILABLE_FOR_STORAGE_POOLS metric and the sum of Storage Pools and Traditional Volume capacities. The error message displayed when querying an SMI-S provider that doesn't support the EMC namespace has been improved to be more explicit.
Release Notes v4.1.00
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Fixed Issues An error occurred when populating Run History on BCO 9.5.01 or higher. The NullPointerException does not occur anymore when discovering Disk Groups. Relations between Volumes and Storage Pools were missing in the BCO workspace. The value of the ST_SYSTEM_IO_RATE metric is now null when the total number of operations per second performed by the system could not be computed. The ST_POOL_SUBSCRIBED_CAPACITY metric for storage pools was not properly calculated when FAST policies were enabled in EMC Symmetrix/VMAX.
Release Notes v4.1.00
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Support Information You can obtain technical support by using the Support page on the BMC Software Web site or by contacting Customer Support by telephone or email.
Support Web Site You can obtain technical support from BMC Software 24 hours a day, 7 days a week at http:// www.bmc.com/support/. From this Web site, you can: Read overviews about support services and programs that BMC Software offers Find the most current information about BMC Software products Search a database for problems similar to yours and possible solutions Order or download product documentation Report a problem or ask a question Subscribe to receive email notices when new product versions are released Find worldwide BMC Software support center locations and contact information, including email addresses, fax and telephone numbers
Support by Telephone or Email In the United States and Canada, if you need technical support and do not have access to the Web, call 800 537 1813. Outside the United States and Canada, please contact your local support center for assistance. To find telephone and email contact information for the BMC Software support center that services your location, refer to the Contact Customer Support section of the Support page on the BMC Software Web site at http://www.bmc.com/support/.
Additional Resources You can also access product documents and search the Knowledge Base for help with an issue at http://www.sentrysoftware.com.
Support Information
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Overview EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization is a connector specifically designed for BMC TrueSight Capacity Optimization and can be defined as an ETL Service, named Storage EMC SMI-S Agent Extractor Service, that continuously polls and collects data from an SMI-S Provider. Once an ETL Service is started, it runs continuously on BMC TrueSight Capacity Optimization. Once properly configured, the Storage - EMC SMI-S Agent Extractor Service task collects all the metrics required for performing critical capacity optimization tasks, such as: analysis, trending, simulation and analytic modeling.
EMC SMI-S A gent ETL for BMC TrueSight Capacity Optimization A rchitecture Diagram
Overview
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Getting Started
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Supported Platforms and Versions Supported EMC Systems EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization supports the following EMC systems: EMC Symmetrix DMX™Series EMC Symmetrix V-Max Series EMC Clariion CX Series EMC VNX series
Supported Versions of EMC SMI-S Provider EMC SMI-S Provider v4.6 or later is required.
Supported Versions of BMC TrueSight Capacity Optimization EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization requires BMC TrueSight Capacity Optimization v9.5 and higher.
Supported Platforms and Versions
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Getting the Installation Package The installation package for EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization can be downloaded from the BMC Electronic Product Distribution site or directly from the Sentry Software Web site: EMC-SMIS-Agent-ETL-for-TSCO-4.1.00.zip The file can be saved on any server accessible via the BMC TrueSight Capacity Optimization Console. Before you can install EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization you must have previously installed and configured BMC TrueSight Capacity Optimization. Please refer to the documentation provided by BMC for further information about the BMC TrueSight Capacity Optimization installation and configuration procedures.
Getting the Installation Package
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
EMC SMI-S Provider The solution leverages the EMC SMI-S Provider that needs to be installed on a Windows or Linux system. The following procedure explains in details how to get, install and configure EMC SMI-S Provider to enable EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization to efficiently interact with it.
To monitor Symmetrix disk arrays it is strongly recommended to use the SMI-S provider pre-installed on the Management Console.
1. Install the EMC SMI-S Provider 1. Access the EMC’s Online Support website: http://support.emc.com. 2. Log in with the User ID and Password provided by EMC’s Online Support. If you do not have an account, you can register directly on EMC’s Online Support website. 3. Click Downloads.
EMC Online Support - W elcome Page
EMC SMI-S Provider
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4. Type SMI-S Provider and click Enter.
EMC Online Support - Dow nloads Page
5. Download the SMI-S Provider executable file. It is recommended to download the latest version of the x64 package available for your operating system. 6. Launch the executable file. 7. Select the items required by EMC Solutions Enabler with SMI and click Install. 8. The EMC Solutions Enabler with SMI X64 welcome page appears. Click Next to begin the installation.
EMC Solutions Enabler w ith SMI X 64 — W elcome Page
EMC SMI-S Provider
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9. Select an install directory for EMC Solutions Enabler and click Next to continue. Please note that it is recommended that you choose the default directory.
EMC Solutions Enabler w ith SMI X 64 — Destination Folder
EMC SMI-S Provider
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10. Select both Array Provider and Host Provider and click Next to continue.
EMC Solutions Enabler w ith SMI X 64 - Provider List
11. In the Service List dialog box, click Next.
EMC Solutions Enabler w ith SMI X 64- Service List
EMC SMI-S Provider
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
12. Click Install to begin installing files to your selected folder.
EMC Solutions Enable w ith SMI X 64 — Start Installation
EMC SMI-S Provider
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13. When the Installation Wizard Complete dialog box opens, click Finish to complete the setup.
EMC Solutions Enable w ith SMI X 64 — Installation Program Complete
EMC SMI-S Provider
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14. When the installation procedure is complete, update your environment variable for path to include the EMCSolutions Enabler installation directory, which by default is C:\Program Files\EMC \SYMCLI\bin, in order to run the command line utilities from any directory.
2. Add CLARiiON/VNX Disk Array to the Installed SMI-S Provider 1. 2. 3. 4.
Navigate to the C:\Program Files\EMC\SYMCLI\storbin and run TestSmiProvider.exe. For connection type, type ssl For Host, type enter Repeat the operation for Port, Username, Password, Log output to console, Log output to file, and Logfile path: 5. Type addsys type y (yes) type 1 (Default for CLARiiON/VNX) type xxx.xxx.xxx.xxx (SPA IP Address of the CLARiiON/VNX array) type xxx.xxx.xxx.xxx (SPB IP Address of the CLARiiON/VNX Array) type enter type 2 type 2 type the username (type a user that has at least a read access on the CLARiiON/VNX Array) type the password (password of the above user) then type enter 5. A message meaning that the CLARiiON/VNX Array has been added is displayed as shown on the picture below
EMC SMI-S Provider
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
3. Add a User to SMI-S provider 1. Access https://:5989/ecomconfig, where is either the IP address of the name of the SMI-S Provider host 2. Log in using the username admin and #1Password as password. 3. Click Add User and create a user with the role of Administrator. This newly created username can now be used to obtain access to the Array Provider.
4. Add authorization information 1. Shut down the EMC CIM Server (The service name is ECOM.exe and it displays as ECOM in the Services control panel.) 2. Use the SYMCLI symcfg command, as shown in the following syntax example, to add the username and password for each CLARiiON storage processor: >symcfg authorization add -host HostName -username UserName -password PassWord
EMC SMI-S Provider
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3. Add authorization for CLARiiON storage processor A with IP address , username clariion and password clarpass, using the following command: symcfg auth add -host 172.23.193.86 username clariion -password clarpass 4. Then, repeat the operation with CLARiiON storage processor B You must list the information for storage processor A first, then storage processor B. Any time a locally-attached CLARiiON is added to the EMC SMI-S Provider, the EMC CIM Server must first be shut down. Once shut down, the authorization information can be added as described previously and the EMC CIM Server must be restarted. 5. Start EMC CIM Server.
The time set on the SMI-S Provider may differ from the time of the PATROL Agent. To ensure an accurate time information, it is recommended to synchronize the SMI-S Provider time w ith the time set on the PATROL Agent.
EMC SMI-S Provider
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Integrating the ETL
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization is a connector specifically designed to interact with the BMC TrueSight Capacity Optimization environment. It relies on the BCO interface and features for integrating, managing and processing the performance metrics of your EMC systems. Before installing, make sure that all the prerequisite operations have been properly completed (refer to the Getting Started chapter).
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Installing EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization This section provides the step-by-step procedure to upload EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization into the BMC TrueSight Capacity Optimization Console. The upload procedure is quick and easy, as it relies on the Upload patch or additional package mechanism accessible in the BMC TrueSight Capacity Optimization Console under the section Administration >System >Maintenance.
Uploading EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization To upload EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization into the BMC TrueSight Capacity Optimization Console: 1. Access the BMC TrueSight Capacity Optimization Console. 2. In the Administration tab, click System > Maintenance. Verify the installation status of the already uploaded packages. If their status is "READY" or "RUNNING", wait for the installation to complete before proceeding. At the bottom of the Maintenance page, locate the Upload patch or additional package file section:
Installing EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Click Browse. Locate and select the file EMC-SMIS-Agent-ETL-for-TSCO-4.1.00.zip Click Upload. 3. Read the Overview and click Next to continue.
4. Read and accept the End User License Agreement.
5. Select the server on which the operation must be executed; that is the server on which the package will be saved. Click Proceed to continue.
6. A successful installation will result in a green line in the Additional Packages table.
Installing EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization
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In case of unsuccessful outcome (e.g. a yellow W ARNING line), click the
icon to inspect the deployment log.
7. Manually restart the scheduler service to complete the installation.
Installing EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Restarting the Scheduler Service A manual restart of the scheduler service is required to complete installation of EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization: 1. Open a shell command (SSH) on all the scheduler hosts and connect as cpit user 2. Navigate to the BCO home directory [cpit@bco ~]$ cd /opt/bmc/BCO
3. Execute the following script to restart the scheduler service [cpit@bco BCO]$ ./cpit restart scheduler
Restarting the Scheduler Service
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Configuring the ETL This chapter details every steps required to configure an ETL Service and add it as an ETL task responsible for extracting capacity and performance metrics on EMC storage systems from the EMC SMI-S Provider and feeding it into the BMC Capacity Optimization Data Warehouse. To configure the ETL: 1. Access the configuration window: In the Administration tab, click ETL & System Tasks > ETL tasks. Press the Add button, and select Add ETL. 2. Expand the Run configuration menu:
3. From the ETL module pull-down list, select Storage - EMC SMI-S Agent Extractor Service. 4. Click the Edit button to add all the available datasets: In the Available datasets list, select the datasets to be added. Click . Click Apply. 5. Expand the Lookup sharing menu and select:
Configuring the ETL
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PRIVATE if only this ETL will extract data from the specified resources. SHARED to avoid duplicates if several ETLs extract data from the same resources. You'll then have to specify the ETL with which this ETL will share the information. 6. If you previously selected the [59] OBJREL - Object relationships dataset, you can expand the Object relationship menu to indicate the Domain tree the imported entities will populate: choosing new Domain displays the domain default name: Storage - EMC SMI-S Agent Extractor Service. The default name is editable. choosing existing Domain allows you to select a specific domain.
Expand the Connection settings menu:
Enter the hostname or the IP address of the server where the EMC SMI-S Agent is running. Indicate the port number used by the EMC SMI-S Provider (default: 5989). Enter the username and password to connect to the EMC SMI-S Provider. The default username is 'Admin'. This username is set with the mandatory administrator's rights. If you wish to use a different username, make sure it has administrator's rights. For detailed information about the rights management, refer to the EMC SMI-S Provider documentation). Select the Transport Protocol used by the EMC SMI-S Provider (for HTTP, the default port is 80; for HTTPS the default port is 443). 7. Click Save.
Configuring the ETL
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Customizing Volumes Monitoring Discovering volumes and collecting their performance metrics are resource-intensive actions that can create extra workload on the system. To reduce the system resource consumption, administrators can disable or enable the volumes monitoring at will and fine-tune the creation of volume entities into the BMC TrueSight Capacity Optimization environment
Disabling volumes monitoring Disabling the monitoring of volumes suspends the discovery of all volumes until the volumes monitoring is re-enabled. Thus, volumes capacity and performance metrics are not collected. While the system resource consumption is therefore significantly reduced, valuable metrics are no longer displayed in the console. Additionally, when data is no longer collected, the calculation of other sources metrics may be impacted (refer to the Fine-tuning entities management section for detailed information). To disable the monitoring of volumes: 1. Edit the EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Run Configuration. 2. Expand the ETL additional settings menu.
Disabling V olumes Monitoring
3. From the Disable Volumes Monitoring pull-down list, select Yes. 4. Click Save. The table below lists the datasets and their respective metrics that are no longer collected and therefore not displayed in the console when the volumes monitoring is disabled: Dataset
Metrics
STOGLB
ST_CONSUMED_CAPACITY (storage consumed capacity) ST_DEVICE_TOTAL (Device Space) / ST_PRIMARY_ALLOCATED (Primary Allocated Usable Space) ST_DEVICECOUNT (number of volumes) ST_HOSTCNT (number of hosts) ST_OVERSUBSCRIBED_CAPACITY (storage oversubscribed capacity) ST_POOL_DEV_COUNT (number of storage pools)
Customizing Volumes Monitoring
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ST_POOL_SUBSCRIBED_CAPACITY (storage pool subscribed capacity) ST_SYSTEM_SUBSCRIBED_CAPACITY (storage subscribed capacity). STOHOST
BYHOST_ALLOCATED (allocated space by host) BYHOST_SIZE (by host physical size)
Fine-tuning entities management ETL Services manage data in two successive phases: the collect and the loading. Administrators can combine these tasks in order to adapt the amount of data to process with the workload that their system can handle. This typically depends on the database capacity and the server performance. Volumes Monitoring
Import Entities
No (enabled)
Checked
Result
All volumes are discovered and their metrics are collected and processed. Volumes-related metrics are saved in the database, processed and loaded in the console.
Use this configuration if your system is pow erful enough to manage all the volumes to monitor. No (enabled)
Unchecked
All volumes are discovered and their metrics are collected and processed. Volumes-related metrics are not loaded in the console.
Use this configuration if you w ish to collect and process volume-related metrics w ithout loading this information in the console. The collected data w ill how ever be used to calculate metrics for other sources, w hen required. This w ill reduce the resource consumption of your system. Yes (disabled)
N/A
Volumes are not discovered. Volumes-related metrics are not loaded in the console.
Use this configuration if the number of volumes to manage significantly slow s dow n the system performance. Disabling the volumes monitoring prevents the discovery of any volumes and consequently do not allow the ETL to collect, save or process their data. Note that the calculation of metrics for other sources may be impacted (see reference guide).
Customizing Volumes Monitoring
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Enabling volumes monitoring Enabling the monitoring of volumes resumes the discovery of all volumes. Thus, volumes capacity and performance metrics are properly collected. According to the number of volume to monitor, the system resource consumption may be significantly impacted. To enable the monitoring of volumes: 1. Edit the EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Run Configuration. 2. Expand the Run Configuration menu to verify that the STOGLB, STOHOST and OBJREL datasets are selected. 3. Expand the ETL additional settings menu.
Enabling V olumes Monitoring
4. From the Disable Volumes Monitoring pull-down list, select No. 5. Check the Volume box to make the volume entity appear in the Domain tree.
Please note that creating entities for additional object classes may have a deep impact on the performance of the application.
6. Click Save.
Customizing Volumes Monitoring
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Setting the Collect Frequency The collect frequency is the rate at which data is collected. The collect frequency is set to 15 minutes by default but can be modified to better suit your needs. To set the collect frequency: 1. Edit the EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Run Configuration: In the Administration tab, click ETL & System Tasks > ETL tasks. Click the link Storage - EMC SMI-S Agent Extractor Service.
Click the Stop button to stop the service execution; then click the the Run configurations section.
Setting the Collect Frequency
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Edit button available in
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
2. Click the link provided at the bottom of the page You can manually edit ETL properties from this page to display a list of editable options.
3. Locate the service.period option, and enter the number of milliseconds corresponding to the frequency at which data will be collected. 4. Click Save. 5. Start the ETL.
Setting the Collect Frequency
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Running Storage - EMC SMI-S Agent Extractor Service Task The Storage - EMC SMI-S Agent Extractor Service task can be run manually to retrieve performance metrics.
The steps listed in this section are not mandatory and are required only if the ETLs are not already scheduled for execution.
To run the Storage - EMC SMI-S Agent Extractor Service task: 1. Access the BMC TrueSight Capacity Optimization Console 2. In the Administration tab, select ETL & System Tasks > ETL Tasks. 3. Click
to execute the Storage - EMC SMI-S Agent Extractor Service ETL task.
When the execution is complete, the value of the Status column in the ETL tasks table changes from Waiting to Ended.
Running Storage - EMC SMI-S Agent Extractor Service Task
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Generating Log Files
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
The Sentry Software support team may ask you to provide log files to better diagnose the nature of a problem when you need help on a specific matter. These log files can be obtained by executing the Log Grabber from the BMC TrueSight Capacity Optimization console: 1. Access the BMC TrueSight Capacity Optimization Console. 2. In the Administration tab, click System > Maintenance. 3. Open the Maintenance Activities tab.
4. Click
to execute the Log Grabber.
5. Click Next.
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6. Select the host for which you wish to obtain logs and click Proceed to execute the Log Grabber.
7. Refresh the Maintenance Activities page to check the request status.
8. When the request status is "ENDED", click
9. Click
to view the deployment log.
to download the deployment log.
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Reference Guide
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
This section provides detailed information on the performance metrics collected by the Storage EMC SMI-S Agent Extractor Service from the EMC SMI-S Provider and made available in the BMC TrueSight Capacity Optimization Consoles. The performance metrics are available in the following datasets: STOCONT Dataset Performance Metrics STOGLB Dataset Performance Metrics STOHOST Dataset Performance Metrics STOSSW Dataset Performance Metrics SYSDSK Dataset Performance Metrics
For additional information about datasets management, refer to BMC TrueSight Capacity Optimization documentation.
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[108] STOCONT Dataset Performance Metrics Metrics are presented in table, where each column represents a particular variable, and each row corresponds to a given member of the STOCONT dataset. Metric
Unit
Name
Description
Value Type
BYCONT_IO_RATE
OP/S
Controller Operation Rate
Total number of operations per second performed by the controller
A frequency, in events/sec
BYCONT_IO_READ _RATE
OP/S
Controller Read Operation Rate
Number of read operations per second performed by the controller
A frequency, in events/sec
BYCONT_IO_WRIT E_RATE
OP/S
Controller Write Operation Rate
Number of write operations per second performed by the controller
A frequency, in events/sec
BYCONT_PORT_N UM
N/A
Number of available ports by controller
Number of available ports by controller. The subobject specifies the controller name.
Configuration data (string)
BYCONT_PROCESS OR_UTIL
PCT
Processor utilization by controller
Processor utilization by controller. The subobject specifies the controller name.
Percentage counter
BYCONT_RESPON SE_TIME
MILLIS
Response time by controller
Response time by controller. The subobject specifies the controller name.
Elapsed time
BYCONT_TRANSFE R_RATE
BYTE/S
Transfer rate by controller
Transfer rate by controller. The subobject specifies the controller name.
A frequency, in events/sec
Additional Columns Column Name
Unit
Name
Description
CONTNM
N/A
Storage controller name
Storage controller name.
DS_SYSN M
N/A
System name in the Datasource
The name of the system as in the Datasource (for lookup).
DURATION S
Duration
Duration of the sample.
SYSNM
N/A
System name
The name of the system proposed for identification in BMC TrueSight Capacity Optimization; if absent, the DS_SYSNM is used.
SYSTYPEN M
N/A
Object type
Object type name.
TS
N/A
Timestamp
Start timestamp of the sample [YYYY-MM-DD HH:MI:SS].
For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation.
[108] STOCONT Dataset Performance Metrics
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[30] STOGLB Dataset Performance Metrics Metrics are presented in a table, where each column represents a particular variable, and each row corresponds to a given member of the STOGLB dataset. Metric
Entity
Uni Name t
Description
Value Type
ST_AVAILABLE_C APACITY
Storage Area Network, Storage Pool
BYT ES
Available Capacity
Capacity not consumed (for storage systems: unused raw space plus available capacity in storage pools)
Negative accumulation counter
ST_AVAILABLE_C APACITY_PCT
Storage Pool
PCT
Available Capacity Percenta ge
Percentage of the storage capacity that is not consumed
Percentage counter
ST_AVAILABLE_F OR_STORAGE_P OOLS
Storage Area Network
BYT ES
Available Capacity for Storage Pools
Raw space available for storage pool creation
Negative accumulation counter
ST_AVAILABLE_I N_STORAGE_PO OLS
Storage Area Network
BYT ES
Available Capacity in Storage Pools
Sum of space not consumed in all storage pools
Negative accumulation counter
ST_CACHE
Storage Area Network
BYT ES
Array Cache
Amount of array cache. For a CLARiiON, the sum of ReadCacheSize for all processors
Configuration data (string)
ST_CAPACITY
Storage Area Network, Storage Pool
BYT ES
Storage Capacity
Total capacity (for storage systems: unused raw space plus sum of the capacity for all storage pools)
Generic counter, absolute value
ST_CONFIG_SIZE
Storage Pool
BYT ES
Storage Overall size of the component (for a storage Configur system, this value is the sum of the raw size of ed Space all disks; for a storage pool this value is the external size)
Generic counter, absolute value
ST_CONSUMED_ CAPACITY*
Storage Area Network, Storage Pool
BYT ES
Storage Consum ed Capacity
Actually consumed capacity
Generic counter, absolute value
ST_CONSUMED_ CAPACITY_PCT
Storage Area Network, Storage Pool
PCT
Storage Consum ed Capacity Percenta ge
Percentage of capacity actually consumed
Percentage counter
[30] STOGLB Dataset Performance Metrics
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Metric
Entity
Uni Name t
Description
Value Type
ST_DEVICE_TOT AL*
Storage Area Network
BYT ES
Device Space
Sum of logical device capacity on this array or the arrays in the group
Generic counter, absolute value
ST_DEVICECOUN T*
Storage Area Network
QTY
Storage Devices Number
Number of storage devices
Configuration data (string)
ST_HOSTCNT*
Storage Area Network
QTY
Attached Hosts Number
Number of hosts to which devices on this array or the arrays in the group are allocated
Configuration data (string)
ST_MICROCODE
Storage Area Network
N/A
Microcod Software microcode version e version
Configuration data (string)
ST_OVERSUBSCR IBED_CAPACITY*
Storage Area Network, Storage Pool
BYT ES
Storage Oversub scribed Capacity
Storage subscribed capacity exceeding the actual capacity of the component
Generic counter, absolute value
ST_POOL_DEV_C OUNT*
Storage Pool
N/A
Pool devices count
Pool devices count
Configuration data (string)
ST_POOL_OVERS UBSCRIPTION_SI TUATION
Storage Pool
N/A
Pool Oversub scription Situation
Identify the over-subscribed pools in danger i.e. thin pools where Subscribed Capacity Percentage is greater than 100 % and the Consumed Capacity Percentage crosses the threshold
Configuration data (string)
ST_POOL_RAID_ LEVEL
Storage Pool
N/A
Pool RAID Level
RAID level of the storage pool
Configuration data (string)
ST_POOL_SUBSC RIBED_CAPACITY
Storage Pool
BYT ES
Pool Subscrib ed Capacity
Sum of the host visible capacity for all volumes in the storage pool. Can be greater than the actual capacity of the storage pool for oversubscribed thin pools.
Configuration data (string)
ST_POOL_SUBSC RIBED_CAPACITY _PCT
Storage Pool
PCT
Pool Subscrib ed Capacity Percenta ge
Subscribed capacity, in percentage of the Percentage counter capacity of the storage pool. Can exceed 100% for thin pools, therefore called oversubscribed
ST_POOL_TYPE
Storage Pool
N/A
Array Pool Type
Type of the pool
Configuration data (string)
ST_PRIMARY_ALL Storage OCATED* Area Network
BYT ES
Primary Allocated Usable Space
Capacity of primary logical devices on which host can perform I/O operations minus capacity defined by the protection level (mirrors or parity RAID) for the devices
Generic counter, absolute value
ST_SID
N/A
Storage Unique identifier of the storage device Device Unique Identifier
Storage Area Network
[30] STOGLB Dataset Performance Metrics
41
Configuration data (string)
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Metric
Entity
Uni Name t
Description
Value Type
ST_SIZE
Storage Area Network
BYT ES
Storage Size
Sum of the host visible capacity for all volumes in the storage pool. Can be greater than the actual capacity of the storage pool for oversubscribed thin pools
Generic counter, absolute value
ST_SYSTEM_BAN DWIDTH
Storage Area Network
BYT E/S
System Bandwid th
Bandwidth available in storage system
Configuration data (string)
ST_SYSTEM_BAN DWIDTH_UTIL
Storage Area Network
PCT
System Bandwid th Utilizatio n
Bandwidth consumed in storage system
Percentage counter
ST_SYSTEM_IO_ RATE
Storage Area Network
OP/ S
Storage System Operatio n Rate
Total number of operations per second performed by the system
A frequency, in events/sec
ST_SYSTEM_IO_ READ_RATE
Storage Area Network
OP/ S
Storage System Read Operatio n Rate
Number of read operations per second performed by the system
A frequency, in events/sec
ST_SYSTEM_IO_ WRITE_RATE
Storage Area Network
OP/ S
Storage System Read Operatio n Rate
Number of write operations per second performed by the system
A frequency, in events/sec
ST_SYSTEM_MO DEL
Storage Area Network
N/A
Storage Array Model
Model of the system
Configuration data (string)
ST_SYSTEM_POR T_NUM
Storage Area Network
N/A
Storage Array Port Number
Total number of ports
Configuration data (string)
ST_SYSTEM_SUB SCRIBED_CAPACI TY*
Storage Area Network
BYT ES
Storage Subscrib ed Capacity
Sum of the host visible capacity for all volumes. Can be greater than the actual capacity of the storage system with oversubscribed thin pools
Generic counter, absolute value
ST_SYSTEM_TRA NSFER_BYTE_RA TE
Storage Area Network
BYT E/S
System Transfer Byte Rate
Total data traffic (in and out, read and write)
A frequency, in events/sec
ST_SYSTEM_VEN DOR
Storage Area Network
BYT ES
Vendor
Vendor
Configuration data (string)
ST_THINDEV_CO UNT
Storage Area Network
N/A
Thin devices count
Thin devices count
Positive accumulation counter
ST_THINPOOL_C ONFIG_TOTAL
Storage Area Network
BYT ES
Thin Pool Total capacity
Thin Pool Total capacity
Configuration data (string)
[30] STOGLB Dataset Performance Metrics
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Metric
Entity
Uni Name t
Description
Value Type
ST_THINPOOL_C OUNT
Storage Area Network
N/A
Thin pools count
Thin pools count
Positive accumulation counter
ST_THINPOOL_F REE
Storage Area Network
BYT ES
Thin pool free space
Total amount of free space on the array in thin pool devices
Negative accumulation counter
ST_THINPOOL_U SED
Storage Area Network
BYT ES
Thin pool used space
Total amount of data on the array residing in thin pool devices
Generic counter, absolute value
ST_TIERING_POL ICY
Storage Area Network
N/A
Storage Tiering Policy
Storage Tiering Policy
Configuration data (string)
ST_TYPE
Storage Area Network
QTY
Box Type
Box Type
Configuration data (string)
ST_VOLUME_CO NSUMED_CAPACI TY
Storage Volume
BYT ES
Volume Consum ed Capacity
Amount of capacity that has been actually consumed by the host (for thin volumes, this value will typically be less than the host visible capacity; for traditional volumes this value always equals the host visible capacity)
Positive accumulation counter
ST_VOLUME_CO NSUMED_CAPACI TY_PCT
Storage Volume
PCT
Volume Consum ed Capacity Percenta ge
Percentage of the volume subscribed capacity that has been actually consumed by the host. Will be typically less than 100% for thin volumes. Will be exactly 100% for all traditional volumes
Percentage counter
ST_VOLUME_HOS Storage T_VISIBLE_CAPA Volume CITY
BYT ES
Host Volume Visible Capacity
Amount of capacity that has been subscribed and can be "seen" by the host
Configuration data (string)
ST_VOLUME_IO_ RATE
Storage Volume
OP/ S
Volume Operatio n Rate
Total number of operations per second performed on the volume. (On Symmetrix systems this metric is Host IOPS)
A frequency, in events/sec
ST_VOLUME_IO_ READ_RATE
Storage Volume
OP/ S
Volume Read Operatio n Rate
Number of read operations per second performed on the volume (On Symmetrix systems this metric is System IOPS)
A frequency, in events/sec
ST_VOLUME_IO_ WRITE_RATE
Storage Volume
OP/ S
Volume Write Operatio n Rate
Number of write operations per second performed on the volume (On Symmetrix systems this metric is System IOPS)
A frequency, in events/sec
ST_VOLUME_MAP Storage PED Volume
N/A
Volume Mapped
Whether the LUN is mapped to at least one host
Configuration data (string)
ST_VOLUME_RAI D_LEVEL
Storage Volume
N/A
Volume RAID Level
RAID level of the volume
Configuration data (string)
ST_VOLUME_RES PONSE_TIME
Storage Volume
MIL LIS
Volume Respons e Time
Average time taken by the controller to complete read and write requests during the polling period
Elapsed time
[30] STOGLB Dataset Performance Metrics
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Metric
Entity
Uni Name t
Description
Value Type
ST_VOLUME_TIM E_SINCE_LAST_A CTIVITY
Storage Volume
N/A
Volume Time Since Last Activity
Number of days since the last read or write operation has been observed on the monitored volume.
Configuration data (string)
ST_VOLUME_TRA NSFER_BYTE_RA TE
Storage Volume
BYT E/S
Volume Transfer Byte Rate
Data traffic (read and write) on the volume
A frequency, in events/sec
ST_VOLUME_TYP E
Storage Volume
N/A
Storage Volume Type
Storage Volume Type
Configuration data (string)
VOLUME_EXTERN Storage AL_ID Volume
N/A
Volume Volume External Unique Identifier External Unique Identifier
Configuration data (string)
*These metrics w ill be missing if volumes monitoring is disabled.
Additional Columns Column Name
Unit
Name
Description
DS_SYSNM
N/A
System name in the Datasource
The name of the system as in the Datasource (for lookup)
DURATION
S
Duration
Duration of the sample
SYSNM
N/A
Storage name
The name of the storage system
SYSTYPEN M
N/A
Object type
Object type name
TS
N/A
Timestamp
Start timestamp of the sample [YYYY-MM-DD HH:MI:SS]
For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation.
[30] STOGLB Dataset Performance Metrics
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
[63] STOHOST Dataset Performance Metrics Metrics are presented in table, where each column represents a particular variable, and each row corresponds to a given member of the STOHOST dataset. Metric
Unit
Name
Description
Value Type
BYHOST_ALLOCAT ED*
BYTES
Allocated Space by Host
Allocated Space by Host
Positive accumulation counter
BYHOST_SIZE*
BYTES
By Host Physical Size
Physical capacity by host
Positive accumulation counter
*These metrics w ill be missing if volumes monitoring is disabled.
Additional Columns Column Name
Unit
Name
Description
DS_SYSNM
N/A
System name in the Datasource
The name of the system as in the Datasource (for lookup)
DURATION
S
Duration
Duration of the sample
GOLEVELS
N/A
Grouping Object Levels
Levels for populating a grouping object, colon separated
SUBOBJNM
N/A
Host name
The name of the host
SYSNM
N/A
Storage name
The name of the storage system
SYSTYPEN M
N/A
Object type
Object type name
TS
N/A
Timestamp
Start timestamp of the sample [YYYY-MM-DD HH:MI:SS]
For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation.
[63] STOHOST Dataset Performance Metrics
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
[55] STOSSW Dataset Performance Metrics Metrics are presented in a table, where each column represents a particular variable, and each row corresponds to a given member of the STOSSW dataset. Metrics
Unit
Name
Description
Val Type
BYPORT_ADDRESS
N/A
Storage switch port address
Storage switch port address.
Configuration data (string)
BYPORT_BANDWI DTH
BIT/S
Bandwidth of the storage switch port
Bandwidth of the storage switch port.
Configuration data (string)
BYPORT_BANDWI DTH_UTIL
PCT
Bandwidth utilization of the storage switch port
Bandwidth utilization of the storage switch port.
Percentage counter
BYPORT_BYTE_RA TE
BYTE/S
Input/output traffic rate for the port
Input/output traffic rate for the port.
A frequency, in events/sec
BYPORT_CONTRO LLER_NAME
N/A
Storage switch port controller name
Storage switch port controller name.
Configuration data (string)
BYPORT_TYPE
N/A
Storage switch port type
Storage switch port type.
Configuration data (string)
Additional Columns Column Name
Unit
Name
Description
DS_SYSNM
N/A
System name in the Datasource
The name of the system as in the Datasource (for lookup).
DURATION
S
Duration
Duration of the sample.
GOLEVELS
N/A
Grouping Object Levels
Levels for populating a grouping object, colon separated.
LOCATION NM
N/A
Location Name
Physical location of the measured object; if absent, assumed UNKNOWN.
PORTNM
N/A
Storage switch port name
Storage switch port name.
SYSNM
N/A
System name
The name of the system proposed for identification in BMC TrueSight Capacity Optimization; if absent, the DS_SYSNM is used.
SYSTYPEN M
N/A
Object type
Object type name.
TS
N/A
Timestamp
Start timestamp of the sample [YYYY-MM-DD HH:MI:SS].
For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation.
[55] STOSSW Dataset Performance Metrics
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
[4] SYSDSK Dataset Performance Metrics for BCO Metrics are presented in a table, where each column represents a particular variable, and each row corresponds to a given member of the SYSDSK dataset.
Metrics Metrics
Unit
Name
Description
Val Type
BYDISK_MODEL
N/A
Model by Disk
Model of the Disk.
Configuration data (string)
BYDISK_READ_RA TE
BYTE/S
Disk Read Rate by Disk
The average bytes per second read from this disk device during the interval. The sub-object specifies the disk id.
A frequency, in events/sec
BYDISK_RESPONS E_TIME
MILLIS
Disk Response Time
The average time for I/O requests issued to the device to be served. This includes the time spent by the requests in queue and the time spent servicing them.
Generic counter, absolute value, weighted
BYDISK_RPM
RPM
Disk Revolutions per Minute
Disk revolutions per minute.
Configuration data (string)
BYDISK_SIZE
BYTES
Size by Disk
Disk size.
Configuration data (string)
BYDISK_TRANSFE R_RATE
BYTE/S
Disk Transfer Rate by Disk
The average bytes per second transferred to or from this disk device during the interval. The sub-object specifies the Disk id.
A frequency, in events/sec
BYDISK_UTIL
PCT
Disk Utilization % by Disk
The percentage of the time that this disk device was busy transferring data during the interval. The sub-object specifies the disk name.
PERCENTAGE
BYDISK_WRITE_R ATE
BYTE/S
Disk Write Rate by Disk
The average bytes per second written to this disk device during the interval. The sub-object specifies the disk id.
RATE
BYDISK_TYPE
N/A
The Disk Type
The type of the disk such as physical or virtual.
Configuration data (string)
Additional Columns Column Name
Unit
Name
Description
DS_SYSNM
N/A
System name in the Datasource
The name of the system as in the Datasource (for lookup).
DSKNM
N/A
Disk Name
The name of the disk.
DURATION
S
Duration
Duration of the sample.
[4] SYSDSK Dataset Performance Metrics for BCO
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Column Name
Unit
Name
Description
GOLEVELS
N/A
Grouping Object Levels
Levels for populating a grouping object, colon separated.
SYSNM
N/A
System name
The name of the system proposed for identification in BMC TrueSight Capacity Optimization; if absent, the DS_SYSNM is used.
SYSTYPEN M
N/A
Object type
Object type name.
TS
N/A
Timestamp
Start timestamp of the sample [YYYY-MM-DD HH:MI:SS].
WEIGHT
N/A
Weight
The weight of the sample.
For detailed information about datasets, refer to the BMC TrueSight Capacity Optimization documentation.
[4] SYSDSK Dataset Performance Metrics for BCO
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
-D-
Index
Dataset STOCONT 39 STOGLB 40 STOHOST 45 STOSSW 46 SYSDSK 47
-A Add ETL 26 Additional components Architecture 7 Authorization 11
22
-BBCO Console
22
-EEMC Control Center SMI-S Provider ETL tasks 26
-CCIM 11 Columns CONTNM 39 Disk Name 47 DS_SYSNM 39, 40, 45, 46, 47 DSKNM 47 DURATION 39, 40, 45, 46, 47 GOLEVELS 45, 46, 47 Grouping Object Levels 45, 46, 47 Host name 45 Location Name 46 LOCATIONNM 46 Object type 39, 40, 45, 46, 47 PORTNM 46 Storage controller name 39 Storage name 40, 45 Storage switch port name 46 SUBOBJNM 45 SYSNM 39, 40, 45, 46, 47 System name 39, 46, 47 System name in the Datasource 39, 40, 45, 46, 47 SYSTYPENM 39, 40, 45, 46, 47 Timestamp 39, 40, 45, 46, 47 TS 39, 40, 45, 46, 47 WEIGHT 47 Configuration 26 Connection settings 26
Index
Execute
11 11
33
-IInstall / Un-install SMI-S Provider Installation 22
11
-LLicense Agreement 22 Lookup sharing 26
-OObject relationships Operating Systems Linux 11 Windows 11 Overview 7
26
-PPerformance Metrics Allocated Space by Host 45 Array Cache 40 Array Pool Type 40 Attached Hosts Number 40 Available Capacity 40 Available Capacity for Storage Pools
49
40
EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Performance Metrics Available Capacity in Storage Pools 40 Available Capacity Percentage 40 Bandwidth of the storage switch port 46 Bandwidth utilization of the storage switch port 46 Box Type 40 By Host Physical Size 45 BYCONT_IO_RATE 39 BYCONT_IO_READ_RATE 39 BYCONT_IO_WRITE_RATE 39 BYCONT_PORT_NUM 39 BYCONT_PROCESSOR_UTIL 39 BYCONT_RESPONSE_TIME 39 BYCONT_TRANSFER_RATE 39 BYDISK_MODEL 47 BYDISK_READ_RATE 47 BYDISK_RESPONSE_TIME 47 BYDISK_RPM 47 BYDISK_SIZE 47 BYDISK_TRANSFER_RATE 47 BYDISK_TYPE 47 BYDISK_UTIL 47 BYDISK_WRITE_RATE 47 BYHOST_ALLOCATED 45 BYHOST_SIZE 45 BYPORT_ADDRESS 46 BYPORT_BANDWIDTH 46 BYPORT_BANDWIDTH_UTIL 46 BYPORT_BYTE_RATE 46 BYPORT_CONTROLLER_NAME 46 BYPORT_TYPE 46 Controller Operation Rate 39 Controller Read Operation Rate 39 Controller Write Operation Rate 39 Device Space 40 Disk Read Rate by Disk 47 Disk Response Time 47 Disk Revolutions per Minute 47 Disk Transfer Rate by Disk 47 Disk Utilization % by Disk 47 Disk Write Rate by Disk 47 Input/output traffic rate for the port 46 Microcode version 40 Model by Disk 47 Number of available ports by controller 39 Pool devices count 40 Pool Oversubscription Situation 40 Pool RAID Level 40
Index
Pool Subscribed Capacity 40 Pool Subscribed Capacity Percentage 40 Primary Allocated Usable Space 40 Processor utilization by controller 39 Response time by controller 39 Size by Disk 47 ST_AVAILABLE_CAPACITY 40 ST_AVAILABLE_CAPACITY_PCT 40 ST_AVAILABLE_FOR_STORAGE_POOLS 40 ST_AVAILABLE_IN_STORAGE_POOLS 40 ST_CACHE 40 ST_CAPACITY 40 ST_CONFIG_SIZE 40 ST_CONSUMED_CAPACITY 40 ST_CONSUMED_CAPACITY_PCT 40 ST_DEVICE_TOTAL 40 ST_DEVICECOUNT 40 ST_HOSTCNT 40 ST_MICROCODE 40 ST_OVERSUBSCRIBED_CAPACITY 40 ST_POOL_DEV_COUNT 40 ST_POOL_OVERSUBSCRIPTION_SITUATION 40 ST_POOL_RAID_LEVEL 40 ST_POOL_SUBSCRIBED_CAPACITY 40 ST_POOL_SUBSCRIBED_CAPACITY_PCT 40 ST_POOL_TYPE 40 ST_PRIMARY_ALLOCATED 40 ST_SID 40 ST_SIZE 40 ST_SYSTEM_BANDWIDTH 40 ST_SYSTEM_BANDWIDTH_UTIL 40 ST_SYSTEM_IO_RATE 40 ST_SYSTEM_IO_READ_RATE 40 ST_SYSTEM_MODEL 40 ST_SYSTEM_PORT_NUM 40 ST_SYSTEM_SUBSCRIBED_CAPACITY 40 ST_SYSTEM_TRANSFER_BYTE_RATE 40 ST_SYSTEM_VENDOR 40 ST_THINDEV_COUNT 40 ST_THINPOOL_CONFIG_TOTAL 40 ST_THINPOOL_COUNT 40 ST_THINPOOL_FREE 40 ST_THINPOOL_USED 40 ST_TIERING_POLICY 40 ST_TYPE 40 ST_VOLUME_CONSUMED_CAPACITY 40
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EMC SMI-S Agent ETL for BMC TrueSight Capacity Optimization Version 4.1.00
Performance Metrics ST_VOLUME_CONSUMED_CAPACITY_PCT 40 ST_VOLUME_HOST_VISIBLE_CAPACITY 40 ST_VOLUME_IO_WRITE_RATE 40 ST_VOLUME_MAPPED 40 ST_VOLUME_RAID_LEVEL 40 ST_VOLUME_RESPONSE_TIME 40 ST_VOLUME_TIME_SINCE_LAST_ACTIVITY 40 ST_VOLUME_TRANSFER_BYTE_RATE 40 ST_VOLUME_TYPE 40 Storage Array Model 40 Storage Array Port Number 40 Storage Capacity 40 Storage Configured Space 40 Storage Consumed Capacity 40 Storage Consumed Capacity Percentage 40 Storage Device Unique Identifier 40 Storage Devices Number 40 Storage Oversubscribed Capacity 40 Storage Size 40 Storage Subscribed Capacity 40 Storage switch port address 46 Storage switch port controller name 46 Storage switch port type 46 Storage System Operation Rate 40 Storage System Read Operation Rate 40 Storage System Write Operation Rate 40 Storage Tiering Policy 40 Storage Volume Type 40 System Bandwidth 40 System Bandwidth Utilization 40 System Transfer Byte Rate 40 The Disk Type 47 Thin devices count 40 Thin pool free space 40 Thin Pool Total capacity 40 Thin pool used space 40 Thin pools count 40 Transfer rate by controller 39 Vendor 40 Volume Consumed Capacity 40 Volume External Unique Identifier 40 Volume Operation Rate 40 Volume Read Operation Rate 40 VOLUME_EXTERNAL_ID 40
Index
Platforms DMX 9 EMC CX4 9 EMC Symmetrix EMC VNX 9 V-Max 9 Prerequisites 11
9
-RRun configuration
26
-SSMI-S Provider Installation 11 STOCONT Dataset 39 STOGLB Dataset 40 STOHOST Dataset 45 STOSSW Dataset 46 Supported Platforms 9 Versions 9 SYSDSK Dataset 47
-TTask properties
26
-UUpload
22
-V Versions BMC Capacity Optimization
51
9
457835
About BMC® Software BMC Software helps leading companies around the world put technology at the forefront of business transformation, improving the delivery and consumption of digital services. From mainframe to cloud to mobile, BMC delivers innovative IT management solutions that have enabled more than 20,000 customers to leverage complex technology into extraordinary business performance—increasing their agility and exceeding anything they previously thought possible. For more information about BMC Software, visit www.bmc.com.
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