En Its Series Sas/sata Hdd Duplicator

Transcript

ITS Series SAS/SATA HDD Duplicator User Guide V 1.3 OK ES C EN Content Index Content Index Disclaimer of Warranties Important Notice Safety Precautions ⌘ Preparation Tips before You Start ⌘ Notice Symbols 5 How to Erase HDDs 3 5 5 5 6 6 ⌘ Data Sanitization ⌘ Setting of Erase Function ➊ Quick Erase ➋ Full Erase ➌ DoD Erase ➍ DoD Erase Comp ➀ Overwrite by fixed method ➁ Overwrite by random method ❺ Seven Pass Erase ❻ Secure Erase ❼ Enhanced Secure Erase ❽ NSA Erase 1 Product Overview Overview 7 Features 8 Hardware 9 9 ➊ Appearance LCD Configuration 10 ➋ 11 ➌ How to use IDE module How to place SAS module 11 ➍ 11 ➎ How to dismantle SAS module Reminder 12 ⌘ Prepare before You Start 2 Function Table Function Table 6 Update BIOS ⌘ How to Update BIOS ➊ Update by HDD ➋ Update by USB Drive 26 26 27 7 PC-Monitoring the Work Status 13 Real-Time PC-Monitoring ⌘ How to Use Monitoring on Log ⌘ Preparation before Starting ⌘ Operation of PC-Monitoring Log Report ⌘ Browse Log Report through PC ⌘ Export Log Report 3 How to Copy HDDs 15 ⌘ Start to Copy 16 ⌘ Set-up before Copy Tasks Set Copy Area of HDD 16 ➊ 17 ① System and Files All Partition 17 ② 18 ③ Whole HDD ④ Percentage(%) 18 19 ➋ Set Tolerance of Bad Track Auto Skip Lower-Speed HDDs 19 ➌ ➍ Auto Skip Lower-Speed Source 20 20 ⌘ Troubleshooting of Copy Fails 8 FAQ System FAQ PC-Monitoring FAQ 9 Specification Product Specification 4 How to Confirm Copy Accuracy ⌘ Confirm Accuracy by Comparison ⌘ Setting of Compare Function 22 22 22 23 23 23 24 24 24 25 25 25 21 21 3 28 28 29 29 31 32 33 34 Warranty & Notice Disclaimer of Warranties All ITS series duplicators are made specifically for data backup with legal authorities from copyright owners. Any unauthorized action of copyright is strictly prohibited, and the manufacturer disclaims all warranties or representations of illegal actions by users. The manufacturer also disclaims any liability for any loss or damage due to not being able to perform its undertakings or provide any of the services attributable to any events or circumstances beyond our control. Users agree and accept all statements above as soon as purchasing our products. This manual contains materials that should be intended for personal use, all right reserved. No part of this manual may be reproduced, transmitted or transcribed without the expressed written permission of the manufacturer. The information present in this manual is subject to change without prior notice. Important Notice Read the complete operation instruction carefully contributes to better operation. Make sure the source device is correct and workable. To guarantee data consistency, we highly recommend the capacity of source and targets should be the same. It is strongly suggested to use "Copy+Compare" to achieve a perfect duplication. Safety Precautions ☉☉ The warranty will expire if damage is incurred resulting from noncompliance with theses operating instructions. ☉☉ Store the equipment safely when not in used and keep out of the reach of children and infants. ☉☉ Please turn off the power before replace the socket. ☉☉ Never turn off the power while processing the firmware update. ☉☉ Use only approved power sources. ☉☉ The product is only suitable for operation in dry, dust free, clean environment. Do not allow liquids or foreign objects to enter. Failure to do so may severely damage your duplicator. 5 Warranty & Notice ⌘ Preparation Tips before You Start ☉☉ Make sure to use stable power supply. ☉☉ Please use at clean & dry environment. ☉☉ Please keep the environment well ventilated. ☉☉ When the duplicator operates, it is normal for the machine to heat up. ☉☉ Please do not move the duplicator during operation to ensure better operation. ☉☉ Please do not remove HDDs during operation to avoid damage. ☉☉ Please use power supply of its original manufacturer to ensure working normal. ☉☉ Eliminate Static electricity: Static electricity may cause duplication error. Please pay attention to the duplicator environment and operators’ equipment. It is recommended to purchase static electricity elimination equipments to avoid static electricity shock when stay in high static electricity. ⌘ Notice Symbols Special items, procedures, or notes should be noticed by users before operation. ☉☉ Note: It refers to related operations on the duplicator, special details, tips to know, suggestions or more effective operation. ☉☉ Caution: It refers to operations need to be followed or to be careful to avoid mistakes. 6 Overview Product Overview 1 The ITS series HDD duplicator is specially designed for professional use. The smart Quick Copy (System and Files) mode supports FAT16/32/64, NTFS(Windows), ext2/3/4(Linux), HFS/HFS+/HFX(Mac) formats and can copy only data contained area, which therefore highly increases the production efficiency. Furthermore, the innovated design of interface can help you easily swap HDDs during operation and reduce the time and effort while repairing. The ITS series has ultra high speed, and each interface is independent. That's why no matter are 1 target or 15 targets duplication, it has the same performance of ultra high transmission speed, far beyond PC-based duplicators. Comply with the U.S. Department of Defense's erasing standard (DoD5220.22 M) and Secure Erase (NIST800-88). It is important to make sure the data inside the disregarded HDD will not be retrieved and can be safely transferred. K O E C S 7 1 Product Overview Features Ultra High Speed Auto Power Control System Ultra high transmission speed for each port operating individually. To protect the HDD from damage during removal from the duplicator. Replaceable SAS Interface Module Support 3.5", 2.5" and 1.8" HDD Revolutionary easily replaceable SAS interface module. Check accessories page. Easy to plug in and pull out HDDs, easy to replace new module, and connect IDE converter. Both SAS and SATA co-exist without requiring an additional adapter or a manual change interface cable. Ultra High Speed Data "Compare" Quick Copy Mode This mode can identify the HDD formats Function The very special hardware bit-forbit "Compare" function is the most s e c u re w a y t o 1 0 0 % g u a r a n t e e d accuracy of data duplication. It takes the same speed as copying. There is no other duplicator that can do such a performance so fast and accurate. of FAT, NTFS, Mac(HFS, HFSX, HFS+) and Linux. It will only copy the data and system contained area, which can highly enhance the copying efficiency. 4 Kinds Of Copy Modes 7 Erase Methods The four different copy modes to meet different work situation needs, Systems and Files, All Partition, Whole HDD, Percentage Copy. Quick Erase, Full Erase, DoD Erase, 7-Pass Erase, Secure Erase, Enhanced Secure Erase and NSA Erase. Large Duplication Targets Quantity Support up to 15 targets duplication at the same time. 8 Product Overview 1 Hardware ➊ Appearance Indication LED SATA module interface 2.5"/ 3.5" HDD are both adaptable into the HDD slot LCD OK ES C Operation buttons Front view 9 1 Product Overview Fan switch Power switch USB port for PC-link Power supply Back view Yellow Red Green Indication LED on each slot Yellow: Powering Green: Pass Red: Fail LED Light ➋ LCD Configuration Function Number of target HDD Total size Forward Confirm/OK OK ES C Port # of the slowest Backward copying HDD Time elapsed and copy progress % Copied processed size 10 Cancel/Back Product Overview 1 ➌ How to use IDE module? OK ES C ➍ How to place SAS module? OK ES C ➎ How to dismantle SATA/SAS module? ② Pull the module forward, and take it out. ① Loosen the screws OK ES C 11 Reminder Reminder ⌘ Prepare before You Start ☉☉ It is suggested to turn off fan when duplicate HDD other than 3.5", which reduces vibration while fan spinning. ☉☉ Make sure to use stable power supply. ☉☉ P l e a s e u s e a t c l e a n & d r y environment. OK ESC 12 Function Table 2 Function Table Function Description 1. Copy Copy data from source HDD to targets. (There are four copy areas for selection at function 6.2.) 2. Compare Comparison between the source and targets to make sure copy accuracy 3. Copy+Compare Execute compare function automatically after copy 4.1 Quick Erase Erase the INDEX of HDD, and take very short time 4.2 Full Erase Erase the whole HDD 4.3 DoD Erase Erase HDDs three times complying with USA Department of Defense (DoD) standard 4.4 DoD EraseComp Erase HDDs three times complying with USA Department of Defense (DoD) standard and bit by bit to check if data is completely erased. 4. Erase 4.5 7-Pass Erase Erase and overwrite whole HDDs for 7 times, complying with US Department of Defense’s erase standard DoD 5220.22-M ECE. 4.6 Secure Erase Erase whole HDD, even HPA/DOC or other not loadable area, the international authorized high standard (complying with NIST800-88) 4.7 Enhanced Secure Erase Advanced international authorized high standard Erase (complying with Extended NIST800-88) 4.8 NSA Erase Overwrite all HDD data complying with NSA cleaning standard. 5.1 Show Disk Info Shows HDD’s basic information such as HDD model name and capacity. 5.2.1 Update BIOS To update the system firmware via the HDD. 5. Utility 5.2 Update System 5.2.2 Format HDD To format the HDD with a 2GB FAT partition in order to quickly save firmware in the HDD. 5.3 System Info This function will show information of the duplicator system, including controller model number and software version. 6.1.1 System and Files Set to copy source HDD's data area only. 6.1.2 All Partitions 6.1 Copy Area Setup copy mode. Set to copy source HDD's. 6.1.3 Whole HDD Set to copy the whole source HDD. 6.1.4 Percentage(%) 6. Setup Set up percentage range of HDD for copy. 6.2 Skip Error Set to ignore error of source HDD while copying. (0 -65535 Set to ignore error of source HDD.) 6.3 Minimum Speed Set to check HDDs’ minimum speed as 10,20,30….,300MB/second or don’t check. 6.4 Check Source Minimum Speed Set to check source minimum speed or don’t check. 6.5 Language Select preferred language. (English and Japanese are available for selection) 13 2 Function Table Copy Unknown 6.6.1 Copy Unknown Format Copy unknown area when the device can not identify the format. Skip Unknown Skip copy unknown area when the device can not identify the format. Disable 6.6.2 Erase Master Setup to erase source HDD or not. Disable erase source HDD. Enable Enable erase source HDD. ONE Byte 6.6.3 Erase Pattern Big Random Data A set of random character to be written into a set of area. 6.6 Advanced Setup 6. Setup A random character to be written into every byte. 6.6.4 Wait HDD Time Auto start time after plugging in HDD. Able to set from 0 to 30 seconds. 6.6.5 Lock Key Do Not Lock Key After this function is selected, only Do Lock Key OK and ESC key are working. 6.6.6 Fan Control Switch on/off the fan. 6.6.7 Transfer Rate Select the proper transfer rate UDMA2-7. 7 is the fastest. 6.6.8 Stop Motor Time To set the time waited for the motor to stop from 1-~20 seconds after executing funciotn. 6.6.9 Adjust Clock Adjust system time clock. 6.7 Restore Default Back to original manufacturer setting. 7.1 Out Today Report: Output today’s log records 7.2 Out Recent Report Output the log records in recent 1day to 28 days. 7. Log Manager 7.3 Out Period Data Output the log records in a specific date. 7.4 Advanced Function 7.4.1 Clear ALL Log Delete all the log records after entering password. Clean out the log records 7.4.2 Setup Password and setup the password. Reset new password for cleaning log records. 14 How to Copy HDDs How To Copy HDDs 3 ⌘ Start to Copy Step 1 Prepare a source HDD and target HDD (*it's strongly recommended to the size of source and target are the same) Source HDD Target HDD Note ☉☉Assemble adaptors if user needs to copy device with other interface, e.g. IDE, eSATA, mSATA. Step 2 Place source HDD at source port (the first port), targets HDD to other ports. OK ES C OK ES C OK ES C OK ES C Step 3 Use ▲▼ to select "1. Copy" then press "OK". Duplication will proceed. Note When all the target HDD ports are plugged, duplicator would start copying automatically. If not all are plugged, the number of targets shows on LCD. Press "OK" to start. The information below shows on LCD during duplication. OK ES C OK ES C OK 15 ES C OK ES C 3 How To Copy HDDs Note ☉☉The number shows in the ( ) is the port # of the slowest HDD. ☉☉Press ▲▼ together for 5 seconds to stop operation on the slowest HDD. ☉☉It is able to use "On-Time Monitor" feature to check operation speed of every port. Step 4 Quantity of copy OK/Fail and duplication time would show on LCD after duplication completes. ⌘ Set-up before Copy Tasks Please pay attention to the following settings before copy. ❶ Set Copy Area of HDD Choose appropriate copy area can greatly reduce operation time and have better efficiency. There are four copy modes with different copy area : ① System and Files, ② All available partition area, ③ Whole HDD, ④ User set the percentage range of HDD. 16 How To Copy HDDs 3 Copy Area High Tim e T ime Efficien cy Spend time in copying data area only 100％ bit-by-bit whole HDD copy Whole Copy Quick Copy Data Only Whole HDD Tim e T ime Par t i ti o n Co p y bas ed on % Source Perc entage Co p y All Partition %Percentage Copy source partition area to targets Copy selected percentage and效Files (Quick Copy/Compare) ① System 率高 花費時間 花費時間 It will copy source HDD's System and Files instead of the whole HDD. The system 透過系統自動分析 100％位對位拷貝整個硬碟 will 只需花費拷貝資料區的時間！ analyze the source HDD and identify the data area to copy. As long as the source HDD's data within the target HDD's space, the copy will be processed. 快速拷貝 全盤 拷貝 + FAT16/32/64, NTFS, ext2/3/4, HFS for this copy mode. Data Only , HFS, HFX are supported Whole HDD 花費時間 花費時間 母盘 Duplication Source Partition 1(150G) Data 30G 依％決定 Target 有 效 分 區 拷 貝 % 百 分 比拷貝 All Partition Percentage copy Partition 1(200G) Data 90G 將母盤有效的格式分區完整拷貝到子盤 500GB 花费时间 可任意選擇欲拷貝的區域 500GB 效率高 花费时间 透过系统自动分析 Only 120G data area will be copied, it takes 12mintues. 100％位对位克隆全盘硬盘 只需花拷贝资料区域的时间！ ② ALL Partitions 快速拷贝 全盘拷贝 Data Only Whole HDD 17 3 How To Copy HDDs This mode will bit by bit copy all of the partitions no matter there is data exist or not. The capacity of target HDD has to be bigger than the partition required capacity Source Duplication Target Partition 1(150G) Data 30G Partition 1(200G) Data 90G 500GB 500GB Only 350G partition area will be copied, it takes 48mintues. ③ Whole HDD It is to copy the whole source HDD, no matter of the content, format, partition or empty space. This mode will take much more time to duplicate the source HDD completely. Duplication Source Target Partition 1(150G) Data 30G Partition 1(200G) Data 90G 500GB 500GB Entire 500GB HDD will be copied. ④ Percentage(%) Copy the percentage selected of source HDD. 18 How To Copy HDDs 3 Source Duplication Target 25％ 25％ 32％ 32％ 500GB Only copy the selected area, other area or data will not be copied. Note Duplication time is affected by "transfer speed of HDD". Below is one example of copy area selection e.g. There are two partitions in one 500GB HDD. Data and OS(120GB) are saved in the partition. System and files All partition 500GB Copy/Compare area 30G+90G= 120G Whole HDD 500GB Copy/Compare area 150G+200G= 350G 500GB Copy/Compare area 500G Note ☉☉It is recommended to execute "2.Compare" after Copy to confirm the accuracy. ☉☉It is recommended to copy data by function "3.Copy+Compare". ❷ Set Tolerance of Bad Track Select function "6.2 Skip Error" to set the number of error you accept to skip during copy process. If the HDD is very critical for content correctness, it is strongly recommended to keep the Skip Error to be "0" 19 3 How To Copy HDDs ➌ Auto Skip Lower-Speed HDDs Set to check HDDs’ lowest tolerance speed. Users can choose “Don’t care” or set the speed value among 10/20/30~300MB/Second. The system will skip any HDD which cannot reach the minimum speed. This setting enables to speed up copying and select HDD speed higher than the setting. ➍ Auto Skip Lower-Speed Source Users can choose “Yes” or “No” to check speed of source HDDs or don’t check. ⌘ Troubleshooting of Copy Fails ☉☉ Check if too many bad tracks on HDDs cause duplication failures. ☉☉ Check the setting of "6.2 Skip Error". Reset the number to 0 and copy error disks again. ☉☉ Make sure all data cables are properly and firmly connected. 20 How To Confirm Copy Accuracy? 4 How to Confirm Copy Accuracy ⌘ Confirm Accuracy by Comparison Step1 Prepare source HDD and target HDD. Source HDD Target HDD Step 2 Place source HDD at source port, targets HDD to other ports. OK ES C OK ES C OK ES C OK ES C Step 3 Use ▲▼ to select "2.Compare" then press "OK". Data compare will proceed. Note When all the target HDD ports are plugged, duplicator would start copying automatically. If not all are plugged, the number of targets shows on LCD. Press "OK" to start. ⌘ Setting of Compare Function It is able to set compare area of HDD at function "6.1 Copy Area". There are four different compare area for selection : ① System and Files, available partition area, ③ Whole HDD, ④ Percentage Compare. OK ES C ② All OK ES C OK ES C Note It is recommended to execute Compare after Copy to confirm the accuracy. 21 OK ES C 5 How To Erase HDDs How to Erase HDDs Note Please notice the data within the HDD will be erased after executing the function. To cancel operation of any erasing mode, press key and hold continuously for 3 seconds to exit any erasing tasks. ⌘ Data Sanitization Step 1 OK ES C Prepare the HDD for erasure. Source HDD Target HDD Step 2 Insert the HDD into target port. OK ES C OK ES C Note Function "6.7.2 Erase Master" is to determine erase source HDD or not. The default setting is "Disable erase source HDD". Step 3 Use ▲ ▼ to select the desired erase method, then press "OK". Data Erase will proceed. ⌘ Setting of Erase Function There are several erase methods: Quick Erase, Full Erase, DoD Erase, DoD Erase Comp, Seven Pass Erase, Secure Erase, Enhanced Secure Erase and NSA Erase. OK ES C 22 How To Erase HDDs 5 ❶ Quick Erase The function will ONLY erase the index of the HDD. It is the quickest way to erase HDD. It will damage the data in HDD, please make sure you have backup all important data before using this function. ❷ Full Erase The function will erase the whole sectors on the target HDD. It will take longer time than quick erase. It will damage the data in HDD, please make sure you have backup all important data before using this function. ❸ DoD Erase This is to comply with the U.S.A. Department of Defense (DoD 5220) standard to fully erase the HDD three times bit by bit to rewrite HDD to guarantee the data was deleted. It will damage the data in HDD, please make sure you have backup all important data before using this function. ❹ DoD Erase Comp Besides DoD erase, this function will also execute compare function to make sure the random bit was correctly written. This way of erase is to erase HDD over each sector three times: the first time with zeros (0x00), second time with 0xFF and the third time with random characters. There is one final pass to compare random characters by reading. It will damage the data in HDD, please make sure you have 23 5 How To Erase HDDs backup all important data before using this function. Select random pattern ➀ Overwrite by fixed method 3737373737 3737373737 3737373737 3737373737 3737373737 3737373737 3737373737 3737373737 ➁ Overwrite by random method 26AE891DF 74519D55C E6621457E 48AAB6890 DD51473D AA9A82BBE 55713C485 9CBFFA147 ❺ Seven Pass Erase The mode fully erases the HDD for 7 times bit-by-bit to overwrite HDD data and guarantees data not recoverable. The 7-Pass Erase mode spends 7 times longer than 1-Pass erase mode. 24 How To Erase HDDs 5 ❻ Secure Erase The international authorized high standard Secure Erase function, it complies with standard of secure erase (NIST 800-88). Secure Erase will remove all data from a drive and will not be recoverable, including hidden, unreachable areas. Even HPA/ DCO or other data area which are not able to load, can be erased all together. ❼ Enhanced Secure Erase Enhanced Secure Erase complies with advanced standard of secure erase (Extended NIST 800-88). Any HDD with security command supported could execute this mode successfully. Caution Please DO NOT disrupts Secure Erase/Enhanced Secure Erase during operation. Otherwise, it might cause error on reading the HDDs which cannot be identified by the duplicators and computers. If fails, execute secure erase mode again. ❽ NSA Erase The NAS erasing mode will overwrite all HDD data, complying with NSA approved standard, NSA clearing and sanitizing standards. 25 6 Update BIOS Update BIOS ⌘ How to Update BIOS There are 2 ways for BIOS update. ❶ Update by HDD Step 1 Prepare one HDD and connect it to source port, then select function "5.2.2 Create Update HDD". Step 2 Format the HDD Note ☉☉Before updating firmware, one FAT, 2GB partition will be formatted in HDD. That would reduce searching time, and speed up firmware update. ☉☉The data saved in this HDD will be erased. Step 3 Download the latest firmware from PC and save it in HDD. 26 Update BIOS 6 Step 4 Insert HDD into source port (first port), select function 5.2.1 Update BIOS. Update would complete in one minute. ❷ Update by USB Drive Step 1 Save the downloaded firmware into USB drive Note Make sure the partition format of USB drive is FAT16/32. Step 2 Insert USB drive into USB port at the front of duplicator, then select function 5.2.1 Update BIOS. Update would complete in one minute. Caution Please do not disrupt during update, otherwise it would cause irretrievable error on duplicator. 27 7 PC-Monitoring The Work Status Real-Time PC-Monitoring ⌘ How to Use Monitoring on Log PC-Monitoring brings convenience of PC-Monitoring and Log Report Export, so production management is easier, more efficient, and reducing labor cost. ⌘ Preparation before Starting Step 1 Install Synchronous Monitor Software LV07H , and its driver PL-2303 Step 2 Make sure USB cable is connected between PC and duplicator. Step 3 After duplicator is booted up, open Synchronous Monitor Software LV07H. LV07H would show the information and status of the connected duplicator. Step 4 When the status shows ON LINE, the duplicator is connected successfully. Click the duplicator to start PC-monitoring. Step 5 If the status is not shown ON LINE, please check step 1~3 again. 28 . PC-Monitoring The Work Status 7 ⌘ Operation of PC-Monitoring Note Please use specific computer to do PC-Monitoring, and prevent PC operating other tasks. The information of PC-Monitoring can be instant synchronized. Step 1 The status of duplicator shows ON LINE, then open monitoring screen. The program is ready to work when the status show STANDBY. Step 2 After placing source/target HDD on duplicator, instruct jobs for duplicator. The program shows all related information of HDDs. It is able to monitor detail information of every HDD through PC-Monitoring. E.g. HDD model, S/N, copy speed. (Note: copy speed varies all the time during operation). It is able to PC-Monitor all the function and work progress during operation. Log Report ⌘ Browse Log Report through PC Besides PC-Monitoring, LV07H can browse Log Report of duplicator through PC Step 1 After finishing all the task of duplicator, press ESC on duplicator. The status shown on LV07H is STANDBY. Click Log Data on the top of window, then select Open Log Window. 29 7 PC-Monitoring The Work Status Step 2 After entering Open Log Window, select the date or period of time for log report generation. Clear Log Report (function 7.4.1) After user entering password, the log report saved in duplicator can be wiped out. Please contact your merchandise for default password. Note Please close PC-Monitoring program LV07H or disconnect PC from duplicator while clearing log report. Step 3 After selecting the date or period of time for log report generation, log report would shows. The HDD Duplicator is able to record up to 30,000 records of operation information of HDD. One operation on a single HDD is saved as one record. E.g., there are 21 records saved when duplicate from one HDD to 20 targets. Note If there is no record saved at the selected period of time, or record had been wiped out, the program would show No match records! Background information of this log report Original Source Record: Manage and control the source , confirm the size of the data are consistent. Detailed task records: best reference for production and HR management. HDD S/N Time of execution Yield analysis: the pass and failure rate for yield records. 30 Content was protected by Invisible-Ink Technology ! Please check it by LV07Z.exe PC-Monitoring The Work Status 7 Note It can save up to 30,000 pcs of records. One instruction onto one HDD is recorded as one piece of log record. (e.g. duplication from 1 HDD to 21 targets will be recorded to 21 piece of log. ⌘ Export Log Report The USB port at the front of duplicator is able to firmware update, and also for Log Report exportation. After finishing all the task of duplicator, enter function 7. Log Report Management then choose to export log report of day, recent log report, or select a period of time. Export log report of today Export Log Report of today via USB port to USB drive. Export recent log report To output the log records in recent 1day to 28 days via USB port to USB drive Export report from a period of time To output the log records of a period time via USB port to USB drive. Note The Log Reports that exported from PC-Monitoring program or USB port are both .txt file. It does not require any special software for exportation, which is for the convenience of user acquiring report for analysis. 31 8 FAQ System FAQ Questions Solution 1. The capacity of source HDD is bigger than target HDD. E.g., copy 500GB HDD to 250GB HDD LCD shows "HDD Too Small" 2. The capacity of source and target are the same, but internal capacity might be slightly different What OS does duplicator support? Duplicator copies any kinds of OS Can duplicator copy IDE HDD, SSD, mSATA, etc? Yes, it can. As long as adaptor can adopt to SAS interface How long does it take to duplicate? For example, duplicator supports 8.1GB/min copy speed. It takes around 2 min to copy Win8 OS(approx 12GB) How big the capacity of HDD does duplicator support? Duplicator supports up to 15TB HDD, and MBR/GBT format HDD Can I interupt the copy task while it is not finished? Yes, the program (copy, compare and erase) can be stopped while it is in processing by pressing ESC for aobut 3~4 seconds Will it be safe if I remove the HDD right after copy process? Yes, the device will automatically cut off power of each port to protect HDD during removal from the duplicator. The power of each port will be only be output when the operation is started. What kind of format does duplicator support? FAT16/32/64, NTFS, ext2/3/4(Linux), HFS/HFX/HFS + (Mac) are supported for Systems and Files Copy. If copy the format other than those above, it transfer to All Partition Copy. 32 FAQ 8 PC-Monitoring FAQ Questions Why duplicator can not execute PC-Monitoring? Why the monitoring information of LV07H lags, and cannot catch up duplicator? Answer Make sure USB cable is connected betwenn PC and duplicator. It is recommended to attach USB cable, after that open LV07H. PC-Monitoring consume most of process resource of PC. If PC process ability is low; runs other tasks at the same time, LV07H might lags. It is recommended to run with better process ability PC; not operating other program on PC. 33 9 Specification Product Specification Product Name ITS Professional SAS & SATA HDD/SSD Duplicator Model ITS700-SAS, ITS1500-SAS Target 1:7, 1:15 Buffer 512MB HDD Interface 1.8"/2.5"/3.5" SATA HDD, SAS HDD, SSD Optional, with adapter: 2.5"/3.5" IDE HDD Operation Type Stand-alone operation; Real-time monitoring Display Backlight Monochrome LCD Control Button 4 Push Buttons ( ▲ , ▼ , OK, ESC) LED Status LED (Red/Green/Yellow) on each slot; Yellow(powering), Green(pass), Red(fail) Duplication Mode vs Support Format System and Files (Quick Copy): Support formats of FAT16/32/64, NTFS, Linux (ext2/3/4), HFS/HFS+/HFX Whole HDD, All Partitions, Percentage Copy: Support all formats Capacity 15TB above Power consumption 400W Power Supply Adjustable voltage 115V~230V, 50/60Hz. Temperature Range Working: 5ºC ~45ºC; Storage: -20ºC ~85ºC Humidity Range Working: 20%~80%; Storage: 5%~95% Safety FCC, CE, RoHS 34